Training
Gain the maximum
benefits from yourtechnology investment

Training

From strategy to implementation –we are here for you
Training your teams is a key enabler to successful
product adoption.
Your investment in RWS technology is about more than technology itself:
it’s about achieving your broader business goals.
We offer both introductory and advanced learning through classroom
training and self-paced eLearning. The RWS Community also provides theopportunity to interact with a broader community of experts and peers.
Now that you have selected one of our products, our training teamwill help to ensure that your staff get the most out of your technology
investment. From installations and upgrades, to best practices anddaily tasks, we provide training for all roles within your organization.

2 | RWS

Training

Choose the training option that suits your needs
We offer a full curriculum ofcourses to support all RWS products
and levels of expertise.

Training delivery options
Your training needs may vary and changeover time, so we offer a variety of training
options, including:•Instructor-led on-site and virtual
classroom training•

Self-paced eLearning•

Certification programmes for
professional career growthOn-site classroom training
Our trainer comes to your location.
••

On-site training is best suited to organizations
that have larger groups to train.
It has the benefit of addressing the specificskillset and issues relevant to your organization.

Virtual classroom training
Our trainer delivers the training online using videoconferencing tools.
•

Online training has the benefit of addressing
the specific skillset and issues relevant toyour organization.

Certification programmes
RWS certification provides a recognized standard of
excellence in RWS software knowledge. Certification
is available for:•Translators and project managers•

Tridion Sites developers•

Tridion Sites solutions architects•

Trados Enterprise administrators

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We currently offer certification for thefollowing products:•

Trados Studio®

•

Trados® Enterprise•

Tridion® Sites

Self-paced eLearning
Available for some products, self-paced eLearning
gives students access to online courses that they
follow at their own pace.
These modular courses give students time to absorb
information before proceeding to the next topic.
Courses can be viewed more than once, providing avaluable tool to refresh knowledge.
•

The course may include step-by-step instruction,
recordings or both.

•As these courses are on demand, there is nointeraction with a trainer or other class attendees.

Customized training
We can customize or mix and match the courses
to fit your organization and RWS technology solution.
The following pages provide just some examples of
the courses available.
Learn more at rws.com/support/training

Training

Content management technology
Tridion® Docs
Course name

DeliveryLearning

Tridion Docs Content
Manager Fundamentals

On-site classroom

This course is designed for a new site implementation team tobecome familiar with a range of content manager concepts andfunctions in preparation for designing a site configuration.

Content Manager
Administrator

On-site classroom

This course is designed for power users or system administrators
who manage the software back end and who maintain yourconfigured environment.

Content Manager
Style Sheet Developer

On-site classroom

After an introduction to the key concepts in Tridion Docs Content
Manager, this course focuses on the integration of style sheet
plugins that will be added to the DITA Open Toolkit and on thecreation of publishing customizations.

Tridion Docs Content
Manager Developer Courses

On-site classroom

Different courses are available to get your developers up to speed.

Tridion Docs
– An Introduction

eLearningThis course provides an introduction to Tridion Docs key concepts,
tools and features.

Collective Spaces– Review Space

eLearningThis course provides an overview of Review Space and will enablenon-technical subject-matter experts to start using Review Space
quickly and efficiently.

Collected Spaces– Draft Space

eLearningThis course provides an overview of Draft Space and is aimed at
subject-matter experts who need to author content using Draft Spaceor handle review comments that were added in Review Space.

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Training

Content management technology
Tridion® Sites
Course name

DeliveryLearning

Tridion Sites
Fundamentals

On-site classroom

Understand the concepts, best practices and actions needed to
manage a highly-successful Tridion Sites implementation.

Tridion Sites
Developer

On-site classroom

This course provides a technical introduction to developing
websites managed through Tridion Sites.

Tridion Sites
System Administrator

On-site classroom

Learn how to monitor, troubleshoot and maintain a Tridion Sites
installation, and understand key strategies for future-proofing
the installation.

Tridion Sites
BluePrinting, Translation
and Authorization

On-site classroom

This course is designed to take users through the main concepts
and best practices for BluePrinting, translation and authorizationneeded for a Tridion Sites implementation.

Tridion Sites Delta

On-site classroom

This course is recommended for organizations upgrading to
Tridion Sites 9.5, as it provides working examples and experience of
implementing the new and improved features of Tridion Sites 9.5.

Tridion Sites 9.6 DeltaeLearningThis course is designed to help teams and their executive sponsors
understand, prepare for, and explain the benefits of Tridion Sites 9.6
to their internal stakeholders, users and development teams.

Tridion Sites Fundamentals– Introduction

eLearningThis course introduces Tridion Sites and its key features, including
BluePrinting technology, easy authoring and experience optimization.

Course name

DeliveryLearning

XPP Administration

On-site classroom

This course provides a review of the XPP server andclient environment, including the software on the file system,
third‐party software and touchpoints to the operating system.

XPP Tabular Essentials

On-site classroom

Learn how to create and modify tables, apply standard tabular styles
and override the styles on a table‐by‐table basis.

XPP Fundamentals

eLearning

Learn how to use the XPP user interfaces to navigate documents,
work inside documents and manage styles.

XPP CSS Style Development

eLearning

XPP®

5 | RWS

This course is designed to give style developers an introduction
into developing CSS style sheets for XPP.

Training

Content management technology
Contenta®
Course name

DeliveryLearning

Contenta S1000D
Fundamentals

On-site classroom

This course is intended for authors, editors, reviewers andpublication managers and covers the tools and features available
with Contenta S1000D.

Contenta S1000D
Administration

On-site classroom

This course is intended for Contenta administrators and those
responsible for configuring and managing the CSDB.

LiveContent S1000D
Developer

On-site classroom

This course covers customizing LiveContent S1000D,
including the skins and output content of the IETP.

LiveContent S1000D:
Administrator Training

eLearningThis eLearning course provides you with a knowledge of publishing,configuration and deployment of LiveContent S1000D IETPs.

LiveContent S1000D:
User Training

eLearningThis eLearning course provides you with a knowledge of using
LiveContent S1000D IETPs.

S1000D Foundation SuiteeLearningThis course covers managing the S1000D project start-up
process and building data module skeletons to use in theContenta S1000D Publishing Suite.

S1000D BREX Builder

eLearningThis course covers managing the S1000D business ruledecision-making process and building a BREX data module.

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Training

Language technology
TMS® or WorldServer™
Course name

DeliveryLearning

Fundamentals

On-site classroom

This course introduces the software to all users. It demonstrates thebenefits of using an enterprise-scale translation management systemand covers key concepts that will be valuable to all user roles.

Work Submitter

On-site classroom

This course shows how to create, submit, monitor and downloadtranslation projects.

Translator

On-site classroom

Reviewer

On-site classroom

During this course users will learn how to work within the system
as a reviewer.

Project Manager

On-site classroom

Learn everything you need to know to manage translation
projects within an enterprise-scale, workflow-driven translation
management system.

Administrator

On-site classroom

Gain the technical expertise needed to configure, monitor,
troubleshoot and maintain TMS or WorldServer.

Course name

DeliveryLearning

Managed Translation
User

eLearningThis course covers the user interface, dashboard, and how to create
and approve projects, review a translation, download projects andconfigure user options.

Managed Translation
Reviewer

eLearningThis course covers the user interface, requesting changes, finalizing
reviews, best practices and user options.

This course prepares translators, reviewers and other linguistic
experts for tasks that are assigned to them in the tool.

Managed Translation™

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Training

Language technology
Trados® Accelerate/Enterprise
Course name

DeliveryLearning

An Introduction

eLearningThis course provides an overview of Trados Accelerate/Enterprise
to give all users a good level of understanding before embarking
on further training.

Customer Requester

eLearning

The course provides an overview of how to process a project within
the customer portal of Trados Accelerate/Enterprise.

Customer Reviewer

eLearning

The course provides an overview of how to review a project within
the customer portal of Trados Accelerate/Enterprise.

Translation ProjectManager

eLearning

The course provides an overview of how to manage a project within
the customer portal of Trados Accelerate/Enterprise.

Translator

eLearning

The course provides an overview of how to access and translatetasks in Trados Studio and Online Editor.

Vendor RoleeLearning

The course for vendor project manages, translators and engineers
enables users to get up to speed and start using Trados Accelerate
and Trados Enterprise quickly and efficiently.

Trados Learning Hub

eLearningThis learning hub is the gateway to all your mini-learnings for
the Trados cloud environment. The hub gives you access to all of
the different micro eLearning solutions that have been released for
Trados Team, Accelerate and Enterprise.

Administration Basics
Training

eLearningThis course provides an overview of how to administer
Trados Accelerate/Enterprise.

Administration Roundtrip
Training

eLearning

The course provides administrators a roundtrip of a project within
Trados Accelerate/Enterprise.

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Training

Language technology
Trados® GroupShareCourse name

Translators and Reviewers

Project Managers andPower Users

DeliveryLearning

On-site classroom

This course is designed for translators and reviewers who want to getfamiliar with Trados Studio and Trados GroupShare.

Virtual classroom
On-site classroom
Virtual classroom

This course is designed for project managers and power users
who want to become familiar with Trados GroupShare.

Trados® Business Manager
Course nameGetting Started

DeliveryOn-site classroom
Virtual classroom

Learning
This course is designed for users who want to get familiar with
Trados Business Manager. It will walk users through all theconfiguration steps necessary to turn an empty system into aworking one.

Trados Studio®
Course name

DeliveryOn-site classroom

Level 1

Virtual classroom
eLearning

Level 2

Level 3Cloud Capabilities

9 | RWS

On-site classroom
Virtual classroom

On-site classroom
Virtual classroom

eLearning

Learning
This course is for users who want to become familiar with
Trados Studio quickly and start working productively withthe application from day one.
This course is for users who want to go beyond the basics ofTrados Studio to the next level. Topics that can be addressed include,
but are not limited to: alignment, neural machine translation,
QA checker, review, project settings.
This course is for users already familiar with Trados Studio, who wantto leverage its advanced features to work even more efficiently andstreamline their processes further. Topics that can be addressed
include, but are not limited to: TM maintenance, terminology, file types.
This course is designed to help users who want to quickly get started
with Trados Studio Cloud Capabilities, and who want to improve theirknowledge of how to work with its basic productivity features.

Training

Language technology
Trados® Terminology
Course name

DeliveryLearning

Trados Terminology

eLearningThis Trados eLearning course introduces linguists to terminology
and termbase management using Trados Terminology.

DeliveryLearning

On-site classroom
Virtual classroom

For MultiTerm training, take the Trados Studio Level 3 course, where
you can learn how to create a termbase, import entries, manage andfilter termbase entries, and use cloud termbases.

DeliveryLearning

MultiTerm® Desktop
Course name

User Training

Passolo®
Course nameOn-site classroom
Getting Started

Virtual classroom

Learn how to use Passolo to make translation of software
projects easier.

eLearning

Language Weaver® Edge
Course name

DeliveryLearning

Getting Started

eLearning

The aim of this course is to provide a quick introduction to Language
Weaver Edge for any user.

10 | RWS

Training

RWS University
All of our eLearning courses are accessible
via RWS University, our online learning platform.

Free courses

Paid courses

Begin your training journeyOnce you sign up to
RWS University, you immediately
have access to all of our freecourses, which you can findunder ‘Catalog’ via the Dashboard
dropdown menu.

When you purchase an eLearning
course, you’ll receive an email
inviting you to the RWS University
portal. Once you’ve signed in,
you’ll be taken to the dashboard
where you’ll see the course(s)available to you.

Start learning by selecting acourse and clicking on the ‘Start’
button. The system will bookmark
your progress, enabling you
to resume the course from yourlast bookmark.

Once the course is complete, you can rate it and revisit it at any time to refresh your knowledge.

11 | RWS

Training

RWS Community
In addition to our training offering, our online communities
provide free webinars, discussions and knowledge-sharing.
These communities give their members the opportunity to interact with others who
use our technology and face the same business challenges. They are open to anyone
who uses our technology.
Join the RWS Community for a supportive environment in which best practices areshared for both the technology and the business challenges of using content globally.
Besides access to expert webinars, discussions and best practices, RWS Community
members also get early information about upcoming RWS product releases.
To join and participate in the RWS Community, visit our website.

Learn more about RWS training options for your organization.
Go to rws.com/support/training
About RWS
RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services.
Through content transformation and multilingual data analysis, our combination of AI-enabled technology and human expertise helps
our clients to grow by ensuring they are understood anywhere, in any language.
Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding,our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain complianceand gain actionable insights into their data and content.
Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI
applications. With 40+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to supportclients on their AI journey.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost allof the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and Northand South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical,
pharmaceutical, technology and telecommunications sectors.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit: www.rws.com© 2023 All rights reserved. Information contained herein is deemed confidential and the proprietary information of RWS Group*.
*RWS Group shall mean RWS Holdings plc for and on behalf of its affiliates and subsidiaries.

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