Version: Preview Release

SAP Business One 9.3
Release Highlights
Rollout Services, SAP
August, 2017
CONFIDENTIAL

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All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
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which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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2

A comprehensive business solution & platform for connected SMBs.

Core
Expansion

Globalized
Business

9.3
Powerful
Platform© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Ecosystem
Friendly3

SAP Business One 9.3 Highlights (1/2)

Administration

Sales | Purchasing | Service

Financial Management

Authorization Simplification

Return Merchandise Authorization (RMA)Internal Cost Accounting Transactions

Import from Excel Updates

Gross Price Redesign

Centralized Payment Engine

Approval Procedure Enhancements

Price List Updates

Chart of Accounts Alignment & Usability

Quick Copy & DTW supports Additional Objects

Campaign Management Updates

G/L Account Determination Matrix Updates

My Settings Support

Blanket Agreement Enhancements

New IFRS 15 Revenue Recognition Standard*

Change Log Clean-up Utility

Electronic AP Invoice Updates

Scheduled Batch Transactions for Payments

Multi-Branch Supports Data Ownership

CRM Simplification

Electronic File Layout Templates

Multi-Branch Filtering & Transaction Updates

License Updates
HTML based Online Help

Production
Simple Production Routing

Project Management
Project Management Updates

Inventory | Distribution
UoM Batch Selection*Localisation specific© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

4SAP Business One 9.3 Highlights (2/2)

Business Intelligence

Platform | Extensibility

Lifecycle Management

Analytics Portal

Web-Based Workflow Management

SAP Business One Components

Pervasive Analytics Designer Update

Company Specific Mailer Configuration

Embedded Incident Reporting

New Cockpit Templates

New DI/UI Objects Exposure & Enhancements

System Landscape Directory Enhancements

Microsoft Visual Studio 2015

Remote Support Platform 3.2 Updates

X-App Supports Single Sign On

Optimized Login Connection
Electronic File Manager support on Linux
Performance Optimization
Improved Security*Localisation specific© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

5

Administration
SAP Business One 9.3

Authorization Simplification
Feature

Authorization Groups renamed to User Groups
and relocated under Setup - General.



3 Categories:

Authorization: User authorizations withvalidity dates; individual users within theUser Group can have further refinedvalidity dates.

Form Settings: User form settings.



Cross All Types: Applies to all types.

Copy Form Settings now has a Groups tab; allusers in the chosen group inherit the form
settings.

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Manage temporary authorizations.



Quickly apply form setting defaults to a group ofusers.

7

Approval Procedure Enhancements
Feature

Enable updating a previously approved draft
document with status Pending/Approved andinitiating the approval process again.

Enable updating a previously approved
document and initiating the approval processagain.

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Ensures approval is obtained every time theapproval criteria have been triggered whether
adding or updating the document.

8

My Settings Support
Feature

The User – Setup form is enhanced to include
various user-specific options, that previously
used to be in the General Settings form.



New icon on the toolbar enables users toaccess their user setup form and personalize it.



The User Defaults form is extended andincludes Font & Background tab.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Better accuracy and clarity of company levelsettings vs. user-level settings.

Enhanced usability – all users gain accessrights to their own personal preferences(subject to authorizations).



Better coverage of user defaults settings,
enables more efficient implementation.

9

Import from Excel (1/2)
Feature

Journal Entries added to Import from Excel.

Import Serial and Batch numbers from Excel.

Additional Authorizations added for data
import.

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

Simpler, efficient import process.



DTW not required for importing these objects.

10Import from Excel (2/2)
Feature

Import Journal Entry from Excel.

Import G/L and BP Opening Balances from
Excel.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Simpler, efficient import process.



DTW not required for importing these objects.

11Change Log Cleanup Utility
Feature

New Change Log Cleanup Utility available.

Enables users to clean out the change log to
reduce the size of a company database.

Users have the ability to determine which
objects from the change log entries should bedeleted and restrict the deletion to a specificdate range.



Utility subject to appropriate user authorisation.

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

Improve performance when running upgrades
due to reducing amount of data to be
upgraded.

Companies running SAP Business One for along time with a large change log are able todelete old changes that were registered.

12Quick Copy
Feature

Ability to copy data directly to target
companies.

Allows copying to a target company whenconnections exist to that company.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Saves time and effort without the need to copy
data to a file first and then import the file into
the target company database.



Useful when copying data between test DBs
and production company DBs.



Users no longer need to be disconnected andinterrupted during the data copying process.

13

License Updates
Feature

As of release 9.3, a new license file will need to begenerated and imported for every new minor (9.x)
release.



A watermark will be displayed on the bottom rightof the SAP Business One desktop and theinformation sourced from the license file.



The watermark will appear at each login and can
be closed by the user by clicking on the SAPBusiness One icon.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALVisibility for customers/end users to obtainrelevant information about their licensed system.

The new license file is more secure and protects
the misuse of licenses.

14Administration
FeatureDescription

Localization

Multi-Branch Supporting Data
Ownership

When managing multiple branches the system can be set such that a user’s
access to BPs and Documents is possible only when the BPs’/Documents’branch assignment matches the user’s branch assignment.

All

Multi-Branch Filtering andTransactions

Conversely, with the filtering functionality, in the choose from lists, the user isrestricted to BPs and Documents having the same branch assignment. The
user can, however, access all BPs/Documents by typing in the exact
code/number. Additionally, reports can be filtered by branch selection.

All

HTML based Online Help

We now support HTML based Online Help files.

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15

Sales | Purchasing | Service
SAP Business One 9.3

RMA - Return Material Agreement (1/2)
Feature

Create a Return Request (A/R) or Goods
Return Request (A/P).

This pre-step for the return document includes
the agreed quantities, prices, return reason andreturn action before the goods are actually
returned.



For Goods Return Request you can manage
serials and batches.

Request transaction creates an allocation on
the item master record.

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

Enables management and tracking of the
return process.

Increased transparency.

17

RMA - Return Material Agreement (2/2)
Feature

Return Requests and Goods Return Requests
can now be:Listed within Open Items List.



Added to a Service Call.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Additional reporting.



Incorporate returns process into Service Calls.

18

Gross Price Mode
Feature

Use Gross or Net prices in documents.



Maintain Gross or Net pricelists.

BP price mode setting drives use of Grossor Net prices in documents

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALSupports retail businesses

Streamlined gross price calculation method19

Price Lists (1/2)
Feature

Define price per pricing unit, e.g. price per1000 units of a given item.

Price list reflects this with the additional field
Pricing Unit.

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Accurate pricing for small value items.

20Price Lists (2/2)
Feature

Pricing hierarchy per BP – options to override theexisting logic for selecting effective prices byapplying the highest/lowest price per BP.

Special prices can be limited by an active period.

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

More flexible pricing functionality by BP.

Minimize incorrect discounting and maximizing
revenue.



Increase productivity and simplify customization.

21

Centralized CRM Module
Feature

New module “CRM” is added under thefinancials module, listing all the functions
related to CRM.

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Centralized CRM module enhances usability
and increases productivity.

22

CRM Enhancements
Feature

Activity can be assigned to multiple
users/employees; respective recipient lists canbe created and maintained for this purpose.



Activities Overview indicates handlers, be it
single or multiple.

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Increases efficiency - no need to create an
activity for each user.

23

Campaign Management
Feature

Manage authorisations for generating and executing
campaigns.



Load saved campaigns, executed or non-executed.

Find function added to the following forms:


Target Group Details

Target BPs in Manual Campaign

Target BPs in Campaign Generation Wizard

Campaign List – Selection Criteria expanded toenable filtering by linked Documents.

Sales Amount and Gross Profit reflected inCampaign List.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALUsers can differentiate between executed and nonexecuted campaigns.

Improved usability and analysis of campaign
successes and failures.

More easily search for details within a target BP list.

Greater control over campaign execution.
24

Blanket Agreements (1/2)
Feature© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALDetermine exchange rate in blanket agreement when BP
currency is foreign currency and blanket agreement ismanaged on the document header.

Enable updating planned amount, planned quantity, and pricein blanket agreement that is linked to other documents.



Add committed/ordered qty/amount to Details tab.

Control the deviation from blanket agreement planned amountor planned quantity.



Determine shipment type within the blanket agreement.



Payment Method and Payment Terms in the blanket
agreement can be determined when the blanket agreement is
not managed on the document header.

When no document is linked to the blanket agreement, youare able to update the Start Date.



Option to automatically assign a valid Blanket Agreement
where no default Blanket Agreement is chosen from manyand only one is valid.

Manage customer/vendor reference no. in blanket agreement.



Display document status in Documents tab.

Manage project code in blanket agreement.
25

Blanket Agreements (2/2)
Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALExchange rates can be an agreed blanket agreement
term.



Increases flexibility and productivity - user can update
the blanket agreement terms instead of creating newone.

Easily track committed/ordered qty/amount in blanket
agreement which is not delivered yet.

Better control over the purchasing process by blocking
deviations from blanket agreements.

26

Sales | Purchasing | Service
FeatureDescription

Localization

Business Partner Master Data

Changing details in payment terms can be set to apply to new Business
Partners only.

All

Electronic Documents

You can import XML electronic AP documents with possibility to define importformats per document type using Electronic File Manager (EFM).

All

A new Web Service is available as a SAP Business One Integration
Framework (B1iF) package for easier and stable creation of Electronic
Documents and related electronic communication.

© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

27

Financial Management
SAP Business One 9.3

Financial Scenario Updates (1/3)
Feature

Additional drawers in the Chart Of Accounts (CoA)- total of 10 drawers in all localizations.



New Level field available to expand/collapse
account listing directly in the CoA form.

Primary Closing Account can be defined per P&L
Account (Applicable to certain localizations only).

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

Better support for large enterprise customers anddecreases maintenance costs.

Accurate period closing.

29

Financial Scenario Updates (2/3)
Feature

Additional new category introduced - Trial
Balance.

All categories have predefined sub-categories
with ability to define new ones for Balance
Sheet and Profit and Loss.



Restrict the account balance to within a range
with ability to block posting.

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

Categories can help in consolidating large
enterprises.



Better control over account balances.

30

Financial Scenario Updates (3/3)
Feature

Journal Entry Remarks can be mademandatory for Header, Rows or both.



Remark Template to maintain defaults inrows.

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Enforce best practices and auditability.

31

Cost Accounting Ledger (1/3)
Feature

Maintain separate numbering series marked as“Cost Accounting Adjustment Only”.



New transaction called “Cost Center Transfer” forallocating costs between cost centers.



Flag for “Cost Accounting Adjustment Only” restricts
use of the account to cost accounting transactions.

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

Better management of costs to Cost Centers.



Audit trail can be maintained by department basedon dedicated numbering series.

32

Cost Accounting Ledger (2/3)
Feature

Allocate costs to correct cost centers directlyfrom the Distribution report.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Quicker cost reallocation.



Increase productivity.

33

Cost Accounting Ledger (3/3)
Feature

Set up Default Series and Default GL Accountto automatically populate Cost Accounting
Adjustment transactions.



Journal Voucher adapted to cater for Cost
Accounting Adjustment transactions.

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Journal Vouchers aligned with Journal entry
functionality.

34

GL Account Determination Matrix
Feature

Up to 5 user defined fields can be managed in thedetermination criteria screen.

You can use these 5 UDFs in defining the rules in
the Advanced G/L Account Determination Rules
screen.



Options available:All – criteria not relevant

Empty – field must be empty

Filled – field must have a valueEnter Value – field has a specific value

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More flexibility in determining account to be posted
to based on business criteria.

35Integrated Payment Engine
Feature

Integrated bank file created when Electronic
File Manager (EFM) designed outboundbank file formats are linked to the payment
method selected in the Payment Wizard.

Note: Historical .dll bank file formats notdesigned with the EFM addon still require
the Payment Engine Add-on.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Smoother and faster execution of payments
and creation of bank files sent to house bankand/or customer bank.



Payment wizard is more intuitive.



No need to install the separate add-on, lesstime consuming and ready to use after
installation.

36

Scheduled Batch Processing
Feature

Leverage the service layer for parallel
processing on the server-side.

Tasks are dispatched and scheduled in the
Job Server.



Payment Wizard transactions will initially be
supported.



New Execute Payment Run on Server option
in the Payment Wizard with ability toschedule a specific date and time.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Handle heavy transactions with parallel
processing.



Allows users to close the payment wizard
form or even the B1 client as the task isrunning on the server side.



Reduces the load on the client side byscheduling a future date and time forprocessing on the server.



Faster processing time for largetransactions.
37

Electronic File Layout Templates
Feature

Export SAP Business One form data into
various file formats using XML. See SAP Note.



Create Crystal reports out of the XML andassign required fields inside EFM mapping file.

Assign EFM GEP files as electronic file for any
report.

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

Flexible generation of output files.



One click user experience with generation ofelectronic reports with simple print preview.

38

Financial Management
FeatureDescription

Localization

IFRS Revenue Recognition
Enhancements

In addition to Blanket Agreement (BA) enhancements, following features also help fulfil
the new IFRS 15 Standard: Revenue from contracts with customers:
Currency handling on BA
Approval procedures for BA

AllManage Change Log for
Block Negative Inventory By

Support viewing history of changes made to the setting: Block Negative Inventory By.
The fields BlockZero and NegStoLv in table CINF are moved to table OADM.

All© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

39

Project Management
SAP Business One 9.3

Project Management (1/3)
Feature© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

The context menu links to:Project Overview form detailing the entire projectand it’s hierarchical structure in one table.

Time Sheet Report.

Create stage dependencies across different projectlevels including subprojects.



New column under Stages tab - Finished Date allows
users to define an actual finish date of each stage which
can be compared to the planned end date.



A Stage ID field has been created to better link projects
to marketing documents and employee time sheets.



A new Time Sheet Report clearly displays the link
between a project and time worked on the project by
employee.



Under Documents and Work Orders section, a new
Chargeable tick box field indicates if a connected
document line is chargeable to a customer.

Additional project related information is added to theActivity form and users can also set an activity relevant
for project billing.
41

Project Management (2/3)
Feature

New Billing Document Generation Wizard allows users
to recharge costs or bill a project.

The billing wizard collects open document lines andbillable items connected to the project for invoicing.

Creates AR Delivery or AR Invoice documents based on
the project data stored in the Project Management form.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALUsers have a holistic overview of projects and detailed
information related to each project.

Increases productivity and transparency.

The billing wizard streamlines the standard billing or
milestone billing process and helps improve efficiency.

42

Project Management (3/3)
Feature

Access a Gantt Chart via
context menu in Project
window.



The Gantt Chart visualizes the
project as a whole.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

More transparency, increased
productivity, and enhanced
usability.

43

Production
SAP Business One 9.3

Resource Capacity
FeatureSupports Single Run Capacity which is the available
daily capacity of a single resource unit, assuming a
Production Order can only be produced on one
resource unit at a time.

Ability to calculate Single Run Capacity by including
and/or excluding Daily Capacity Factors.



Ability to set daily capacity basis using ‘Set Internal
Capacity to Single Run Capacity’ which will allocate adefault budgeted capacity of hours per day.

Resource Capacity window will highlight the maximum
daily single run capacity available.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Ability to differentiate between Daily Capacity andSingle Run Capacity by including and/or excluding
Daily Capacity Factors.

Supports production orders that are only able to be
produced on a single machine.



Reflects the number of capacity resources a production
order can consume on each working day.
45

Production Routing (1/2)
Feature© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALNew routing function facilitates production processing
through a defined sequence of production stages.

A new Routing Stage – Setup window allows you todefine Route Stages.

Multiple routing stages are added into Production
Order structures.

Allows you to define the route sequence of any
combination of Production Order line types.



New Priority field allows you to manually enter apriority of the Production Order. The lower thenumber, the more important the Production Order.

An ability to control stage start and end dates with a
new Routing Date Calculation field to choose On
Start Date, On End Date, Start Date Forwards or End
Date Backwards. This can automatically calculate
date dependences between route stages in the
Production Order.

The Issue Components window allows you to filter
which Production Order component lines will bepassed into the drawn document.
46

Production Routing (2/2)
Feature

The Pick & Pack Manager has been renamed to Pick
Pack and Production Manager.



New fields to the Open, Released and Picked
Drawers make it usable as a simple Production
Manager console, such as Route Stage, Route
Sequence, Product No. and Production Priority.

Filter your selection criteria by a number of
Production Order attributes such as Start Date,
Route Stage, Route Sequence and Production
Priority.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Ability to plan, execute and manage basic routebased production.



A significant enhancement for all businesses with alight production requirement.

Enables greater control over production-related item
and resource component management.

Provides an estimated understanding of when
component demand may be required.

47

Inventory | Distribution
SAP Business One 9.3

Unit of Measure (UoM)
Feature

View batch quantities in terms of the
document UoM from which the Batch
assignment/allocation screen is triggered.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Less confusion: batch selection
corresponds to quantity in the document
and not the Inventory (storage) UoM.



Increase warehousing efficiency.

49

Inventory | Distribution
FeatureDescription

Localization

Drop-Ship Warehouse inTemplate BOM

Drop-Ship warehouse is now available to be chosen in a BOM of type Template.

All© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

50

Business Intelligence
SAP Business One 9.3

Analytical Portal (1/2)
Feature

Ability to publish and share documents via theAnalytical Portal for:
 Crystal Reports
 MS Excel

Access the Analytical Portal by using Google Chrome
via this URL:
https://<hana-server>:<Port>/Portal



Ability to access the Analytical Portal for every user
but only authorized reports are being displayedThe authorized documents can be downloaded or run
in different formats: MS Excel – PDF, Excel or HTML Crystal Reports – PDF© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

It is not necessary to have an SAP Business One
Client or MS Excel installed on client side.

The documents can be run on different devices suchas a web client or mobile device.



On Premise and On Demand users are supported.

52

Analytical Portal (2/2)
Feature

Favorite Reports tab appears when a minimumof one report is marked as a favorite.

Documents can be downloaded directly, orscheduled (daily, weekly, monthly) and sent via
mail.



Report runs (scheduled or manual) are saved in
the Report History area:

Information like report name, type, startdate time, run status etc. are listed.

The report result can be downloaded
and viewed.

The maximum number of report resultsfor each report scheduling task can be
configured.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Provides an overview of scheduled reports andhistorical data.

Documents can be scheduled andare available on different devices.
53

New Cockpit Templates 1/2
Feature

New Cockpit Templates available for Finance,
Sales, Purchase and Inventory

Users can create own Cockpit Templates andset them as PublicSelection of available Cockpit Templates via“Select Templates” button

Choose the template which should be shown

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Possibility to create different viewsMore flexibilityCreate different Cockpit views for different roles
or for test purposes54New Cockpit Templates 2/2
Feature

Newly created Cockpit Templates can be
published to all usersTo do this special authorization is necessaryCockpit template can be assigned by a poweruser to special user groupsFor each system authorization group a default
Cockpit Template is availableOnly one template can be assigned to one
default authorization group

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Possibility to create different Cockpit viewsCentral template management and assignment55

Pervasive Analytics Dashboard Designer
Feature

User can enable the Time Slider function.



After enabling Time Slider, empty data
records are shown in the Dashboard.

Empty data records are shown as zero.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALAll units of time (day, month, week, year etc.)
are shown in the Dashboard.

Provides an overview of the whole timeframe including records shown as zero withno interruption.

56

Platform | Extensibility
SAP Business One 9.3

Web-based Workflow Management
Feature

Web-based management.



Improved performance (response time) andstability.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Unified and centralized configuration in the
System Landscape Directory.

58

Company Specific Mailer Configuration
Feature

Enable company specific mailer configuration.



Switch between global company mailer
configuration and company specificconfiguration.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Each tenant can have their own mail server in
SAP Business One Cloud.

59

Query Manager UI Enhancements
Feature

Filter the list of queries by query name.



Expand the form to fit the results on yourscreen.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIALFast access to queries.



Full view of long query names and folders.

60Platform | Extensibility
FeatureDescription

EFM Enhancement

Porting from C# to JAVA to make it available on Linux.

SAP Business One Studio

SAP Business One Studio supports Visual Studio 2015 and TFS (Team Foundation Server) 2015.

X-App Supports SSO for
Service Layer

X-Apps can make calls to Service Layer without requiring the end user login again.

UI-API Lost Focus-Get Focus
Improvements

Improved performance of grids when updating calculation fields

Support XML methods for
SAPbouiCOM.DBDataSource

Fast data retrieve and manipulation on DBDataSource.

Service Layer as a Service

A new service on the Service Layer platform which exposes semantic layer views in OData format.

Optimized Login Connection

Connect method optimization© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

61

Lifecycle Management
SAP Business One 9.3

SAP Business One Components
Feature

Register MS Windows and SUSE Linuxmachines to B1 landscape.

Install and upgrade B1 components onregistered machines, remotely.
Server Repository (SBO-Common)

Demo Databases

B1 client and DI API

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL



Comprehensive and direct management of thecompany landscape at hand.



Save time in implementation tasks.

63

Embedded Incident Reporting
Feature

Instantly record a problem inside
SAP Business One Client.

Document all steps as screenshots with issue
description, system information and optional
attachments.



Report the issue via E-mail or to Partner via
company's centralized repository and Remote
Support Platform to Partner WebDAV.

Benefit© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CONFIDENTIAL

Provides accurate issue descriptions to SAPPartners for investigation.



Reports problems internally to obtain direct
support from colleagues within the company.

64Remote Support Platform 3.2
Latest Features

Schema Consistency Check enforcement to
Instance Backup feature• RSP Task 2315090 performs SAP HANA
schema consistency checks described in SAP
Note 2116157• Ability to run on productive databases only
• Ability to get email notification about statuschangeSimplified Content Upload Requests (CUR) for
upload of GoToAssist recordings•

No need to email the Content Upload request
and encryption key.

BenefitsConsistency check strategy

Quicker and more effective support

Note: As of SAP Business One 9.3, RSP’s versioning isde-coupled from SAP Business One’s versioning. RSP
3.2 patches will be delivered together with SAP BusinessOne 9.3, thus allowing a flexible software delivery of
RSP.
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ I CONFIDENTIAL: RELEASED FOR PARTNERS

65

Thank you.
SAP Global SME Business Unit I Rollout Services