EPEAT Program
Continuous Monitoring Outcomes Report
Computers and Displays
CD-2021-03
April 29, 2022

1.0 Background
EPEAT® is a comprehensive voluntary sustainability Type 1 ecolabel that helps purchasers identify sustainable
technology products and services. Central to EPEAT are conformity assurance activities that meet the technicalrigor and credibility needs of the institutional purchasers who rely upon EPEAT. The EPEAT Program ensures
the ongoing conformance of EPEAT-registered products through an ongoing surveillance process known asContinuous Monitoring. Continuous Monitoring activities occur throughout the year and test the ability ofParticipating Manufacturers to prove conformance with EPEAT Criteria on an ongoing basis.
Some Continuous Monitoring activities require that Investigations be conducted in discrete timeframes called
Rounds. The EPEAT Program develops an individual plan for each Continuous Monitoring Round, which
specifies the EPEAT Criteria to be investigated, the method of investigation that GEC-approved Conformity
Assurance Bodies (CABs) must use and the specific dates when the Investigation activities must be completed.
The EPEAT Program also selects the Participating Manufacturers and EPEAT-registered products and assigns
Investigations to CABs, which must fully participate in and are responsible for implementing Continuous
Monitoring Round activities with their Participating Manufacturer clients. Participating Manufacturers are
required to cooperate fully with their GEC-approved CAB during Round activities.
To maintain the level of transparency relied on by purchasers, the EPEAT Program publishes an Outcomes
Report at the conclusion of each Round to summarize the activities conducted and to identify the products andParticipating Manufacturers that received major nonconformances and the actions taken to restore accuracyof the EPEAT Registry.
This document summarizes the activities and results of Continuous Monitoring Round CD-2021-03 conducted
for the Computers and Displays category.

2.0 Overview of Continuous Monitoring Round CD-2021-03
2.1

Investigation Activities

As per the published Round Plan, Continuous Monitoring Round CD-2021-03 used Level 1 Investigations(documentation review activities to determine Participating Manufacturers’ conformance with specific EPEAT
Criteria). Participating Manufacturers had a discrete time period to provide their CABs with evidence
supporting conformance with the selected EPEAT Criteria. GEC-approved CABs reviewed the documentation,
made recommendations on conformity based solely on the evidence provided by Participating Manufacturers,
and sent Investigation Reports to the EPEAT Program. The EPEAT Program made the final decisions on
conformity for the Investigations.

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Criteria InvestigatedContinuous Monitoring Round CD-2021-03 focused on three Criteria the EPEAT Program identified as having
verification requirements that may be misunderstood. Manufacturers were assigned one investigation per
Criteria (if they had selected the Criteria), and the products were selected randomly using a random number
generator. Since two of the selected Criteria are Optional and one is Required, Participating Manufacturers
received up to three investigations. Participating Manufacturers that received a Major Nonconformance in any
2020 Continuous Monitoring Round were then also assigned an additional investigation in this Round. The
additional investigation assigned was an extra investigation for one of the three targeted Criteria.
While this Round focused primarily on three targeted Criteria, there were also a series of additional Criteria
investigated due to investigations that were deferred from Continuous Monitoring Round CD-2021-02, whichwere then reassigned in CD-2021-03. For these investigations, a random number generator was used torandomly select new products and Criteria for investigation, since products and Criteria were randomly
selected in CD-2021-02.
Table 1: Criteria Investigated in Round CD-2021-03
Criteria Number

Criterion Title

Targeted Criteria
4.1.8.1

Chemical assessment and selection

4.3.1.1

Identification of materials and components requiring selective treatment

4.9.4.1

Renewable energy use by manufacturer

Randomly Selected Criteria (to replace deferred CD-2021-02 Investigations)
Minimum post-consumer recycling plastic, ITE-derived post-consumer recycled plastic or bio-based plastic
4.2.1.1
content
4.4.1.1
Service support
4.4.2.3

Spare parts

4.9.1.1

Thirty-party certified environmental management system (EMS) for design and manufacturing organizations

4.10.2.1

Public disclosure regarding conflict minerals in products

3.0 Summary of Investigations and Final Decisions on Conformity for CD-2021-03
Highlights from this Continuous Monitoring Round are:•76 investigations completed•

33 decisions of Conformance•

43 decisions of Nonconformance

Global Electronics Council

Further details provided in Section 4

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Figure 1: Final Conformity Decisions for CD-2021-03(shown as percentage of total investigations)

4.0 Further Details on Nonconformances for CD-2021-03
Table 2 below provides a further breakdown of the nonconformances by Criterion.
Table 2: Breakdown of Nonconformances by Criterion for CD-2021-03
Criteria Number

Criterion Title

Total Nonconformances

4.1.8.1

Chemical assessment and selection

10

4.3.1.1

Identification of materials and components requiring selective treatment29

4.9.1.1

Third party certified environmental management system (EMS) for design andmanufacturing organizations
Renewable energy use by manufacturer

1

4.9.4.1

3

Figure 2 provides a further breakdown by the underlying reason for the nonconformances.

Figure 2: Underlying Reason for Nonconformances in CD-2021-03(shown as a percentage of total nonconformances)

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Major Versus Minor Nonconformances

All nonconformances must be categorized as either major or minor. Minor nonconformances are non-criticalor clerical in nature and do not materially affect the validity of conformance with EPEAT Criteria. Allnonconformances that do not meet the definition of minor are categorized as major.
Figure 3: Major versus Minor Nonconformances for CD-2021-03(shown as a percentage of total nonconformances)

4.2

Minor Nonconformances

For Level 1 Investigations, nonconformances may be categorized as minor for the following reasons:•••Minor human error in data entry (e.g., value cited for EPEAT-product registration is insignificantly
above or below the actual value).
Minor administrative errors (e.g., broken URLs, reports/certificates marginally outdated).
No documentation provided by a Participating Manufacturer where the Participating Manufacturer
indicated the product has reached end-of-life and is no longer available on the market.

Figure 4 provides a breakdown of the minor nonconformances found in Round CD-2021-03.

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Figure 4: Reasons for Minor Nonconformances for CD-2021-03(shown as a percentage of total minor nonconformances)

4.3

Major Nonconformances

Major nonconformances may be due to a demonstrated nonconformance, insufficient evidence provided todemonstrate conformance, or because no documentation was provided.
40 of 43 nonconformances found in this Round were major nonconformances. 30 of the major
nonconformances were due to demonstrated nonconformances; four of the major nonconformances were
due to insufficient evidence provided; and six of the major nonconformances were because no documentation
was provided.
During Continuous Monitoring Rounds, Participating Manufacturers are responsible for compilingdocumentation and submitting it to their CAB in an organized and timely manner. Evidence must be submitted
before the end of the Investigation Phase. If a Participating Manufacturer does not provide documentation
during the Investigation Period, this will always result in a major nonconformance due to no documentation
provided, unless the product is end-of-life and no longer available on the market.
The remaining major nonconformances in this Round were due to a demonstrated nonconformance orinsufficient evidence provided for the following Criteria: 4.1.8.1 chemical assessment and selection, 4.3.1.1
identification of materials and components requiring selective treatment, and 4.9.4.1 renewable energy use by
manufacturer.
Criterion 4.1.8.1 requires flame retardants and plasticizers used in plastics in scope of the Criterion to meetcertain assessment scores. The assessments must come from assessors with all qualifications required by the
Criterion. If plastics in scope do not contain flame retardants or plasticizers, the Participating Manufacturer
must also provide evidence of this. Because this is an optional Criterion worth two optional points, theParticipating Manufacturer must ensure their Registry selections are correct.
Computers and Displays Criterion 4.3.1.1 has multiple elements that must all be met. The Participating
Manufacturer must declare the central information source or the website URL where they make information
available to reuse and recycling facilities.
The information made available to reuse and recycling facilities must include:

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Information identifying the presence and location of all materials and components that require
selective treatment.
o This must identify all applicable EU WEEE Annex VII components present in the product.
Information regarding lithium-ion battery(ies):o Indicating the method of attachment to the product.
o Describing how to remove from the product.
o Listing the tools required for removal and, if they are not commonly available, how to obtainthem.

The Participating Manufacturer must also make an accurate declaration in the EPEAT Registry regardingwhether the product contains a mass storage device(s), and if so, whether one or more is soldered to a circuitboard.
Criterion 4.9.4.1 requires specific evidence to demonstrate that renewable energy is being used. In countries
where third-party certification is available for renewable energy, evidence of this third-party certification must
be provided (e.g., Green-e). In countries where third-party certification is not available, appropriate evidence
per Table 15 of the Criterion must be provided. In addition, if hydroelectric power is used to meet theCriterion, additional requirements may apply. Evidence submitted to demonstrate use of renewable energy
must demonstrate whether the energy comes from hydroelectric power or an alternative type of renewableenergy. The evidence must also demonstrate that the renewable energy used was generated in the same
calendar or fiscal year as the reported year of consumption, the last two quarters of the previous calendar or
fiscal year, or the first quarter of the following calendar or fiscal year and that the energy was consumed within
the same country or electrical grid as the renewable energy generation, or meets the market boundary
requirements specified in the WRI GHG Protocol Scope 2 Guidance.
Figure 5 provides a breakdown of the major nonconformances found in Round CD-2021-03.
Figure 5: Reasons for Major Nonconformances for CD-2021-03(shown as a percentage of total major nonconformances)

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5.0 Actions to Restore Conformance
Where the final conformity decision is nonconformance (whether major or minor), Participating Manufacturers
must make corrections to restore the accuracy of the EPEAT Registry during the Corrective Action Phase. These
activities may include providing additional evidence to demonstrate conformance with the criterion or
unselecting the criteria in the EPEAT Registry. Where the product was found nonconformant and is no longer
available in the marketplace, the product must be archived.
During the Corrective Action Phase, Participating Manufacturers must also develop Corrective Action Plans forother EPEAT-registered products that may be affected by the same underlying issue causing thenonconformance but were not the subject of investigation (called “similarly affected products”).
The following actions were taken to restore accuracy to the EPEAT Registry as a result of Continuous
Monitoring Round CD-2021-03:•

27 investigations

Additional data provided by Participating Manufacturers, bringing the products
into conformance with the Criterion•

6 investigations

Criterion unselected by Participating Manufacturer•

2 investigations

Manufacturer corrected information in the EPEAT Registry•

5 investigations

Product archived by Participating Manufacturer•

3 investigations

Products archived by the CAB or by the EPEAT Program

Table 3 in Section 7 identifies the Participating Manufacturers and products that received major
nonconformances in Continuous Monitoring Round CD-2021-03.

6.0 Key Findings
6.1

Making Accurate Registry Selections (4.1.8.1)

Participating Manufacturers are reminded to make accurate Criteria selections in the EPEAT Registry. The
EPEAT Policy Manual (P65 Issue 2 Rev 0) confirms that Participating Manufacturers must update their EPEAT
Criteria selections as needed to reflect changes (including, but not limited to, changes in product materials,
components, contract services or corporate activities) if any of the changes impact how they are conformingwith the Criteria and/or their ability to successfully meet the Criteria.
For Computers and Displays Criterion 4.1.8.1, Participating Manufacturers must claim “Not applicable” forproducts that do not contain plastic parts >25g or for products that do not contain flame retardants orplasticizers greater than 0.1% by weight in non-excluded plastic parts >25g. Criterion 4.1.8.1 is an optional
Criterion, therefore, incorrect Registry selections inaccurately impact the products final points and tiers
obtained in the EPEAT Registry.
Participating Manufacturers are reminded to review their Registry selections.

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Conformity Against All Elements of a Criterion (4.3.1.1)

Participating Manufacturers are encouraged to ensure that all elements of Criterion 4.3.1.1 are met, including:an accurate Registry declaration of a URL that allows reuse and recycling facilities to obtain necessary
information on materials and components requiring selective treatment and information on lithium ion
batteries, as well as an accurate declaration regarding whether the mass storage device is soldered to a
printed circuit board.
6.3

Review EU WEEE Directive Annex VII Components Applicable to Registered Products

In addition to the Key Findings in 6.2, Participating Manufacturers are reminded to ensure that information
made available to reuse and recycling facilities identifies the presence and location of all materials andcomponents requiring selective treatment listed in Annex VII of the European WEEE Directive, Directive
2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment(WEEE) and subsequent updates.
6.4

Conformity Against All Elements of a Criterion (4.9.4.1)

Participating Manufacturers are reminded to provide evidence to demonstrate conformance to all Criterion
requirements, including evidence of third-party certification, if applicable, or appropriate evidence per Table
15 as well as evidence of the type of renewable energy used. Evidence must also show the timeframe ofenergy generation and consumption, as well as the location of generation.
6.5

Reminder to Provide Evidence for All Investigations During the Investigative Period

Participating Manufacturers are reminded to provide evidence for all Criterion requirements during theInvestigation Phase.

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7.0 Identification of Major Nonconformances and Corrections Made by Participating Manufacturers
In the interest of transparency, the EPEAT Program identifies the Participating Manufacturers and products that received major nonconformances and the actions taken to restore accuracy of the EPEAT
Registry. Minor nonconformances are generally clerical in nature and do not materially affect the validity of products in the EPEAT Registry. As such, these are not identified in the table below.

Table 3: Summary of Major Nonconformances and Corrections Made by Participating Manufacturers
Participating Manufacturer

Product

Product TypeCountry

Criterion
NumberCriterion Title

Required or
Optional

Underlying Reason for Nonconformance

Corrective Action Taken

Ace Computers

Ace Vision X3B460STS

Desktop

United States

4.1.8.1

Chemical assessment and selection

Optional

No documentation provided

Ace Computers

Ace Vision X3H410TS

Desktop

United States

4.3.1.1

Required

Demonstrated nonconformance

Acer

TMP614-51T-G2

Notebook

India

4.1.8.1

Identification of materials andcomponents requiring selective
treatment
Chemical assessment and selection

Manufacturer unselected theCriterion
Manufacturer provided evidence todemonstrate conformance

Optional

Demonstrated nonconformance

Acer

TMB311R-31

Notebook

Canada4.3.1.1

Required

Demonstrated nonconformanceAcer

V246HL

MonitorCanada4.9.4.1

Optional

ASUSTek

ASUS B9400CE

Notebook

Germany

4.1.8.1

Identification of materials andcomponents requiring selective
treatment
Renewable energy use by
manufacturer
Chemical assessment and selection

ASUSTek

ASUS B3302FE(Series:B5302FE)

Notebook

United Kingdom

4.3.1.1

Required

Manufacturer provided evidence todemonstrate conformance
Manufacturer provided evidence todemonstrate conformance
Manufacturer provided evidence todemonstrate conformance

ASUSTek

ASUS BE24EQSK

MonitorTaiwan4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

BenQ

GL2480,GL2480E,BL2483,BL248
3TM,BL2483ME (GL2480-T)

MonitorTaiwan4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

BenQ

GW2480T (GW2480-T)

MonitorGermany

4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

CIARA TECH

Horizon 8275-A

Desktop

Canada4.1.8.1

Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Chemical assessment and selection

Insufficient evidence to demonstrate
conformance
Insufficient evidence to demonstrate
conformance
Demonstrated nonconformance

Optional

Manufacturer archived product

CIARA TECH

Horizon 8116

Desktop

Canada4.3.1.1

Identification of materials andcomponents requiring selective
treatment

RequiredInsufficient evidence to demonstrate
conformance
Demonstrated nonconformance

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Optional

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Manufacturer unselected theCriterion
Manufacturer provided evidence todemonstrate conformance

Manufacturer archived product

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CIARA TECH

Kronos 545

Desktop

Canada4.3.1.1

DT Research

DT Research Rugged Tablet /DT301Y

Tablet/Slate

United States

4.3.1.1

Dynabookdynabook Portege X40-G
PMR40E

Notebook

Germany

4.3.1.1

Fujitsu Limited

FUJITSU LIFEBOOK U9311X

Notebook

Germany

4.1.8.1

Fujitsu Limited

FUJITSU Display B24‐9 WE

MonitorGermany

4.3.1.1

GETAC

B360

Notebook

United States

4.3.1.1

Howard Technology
Solutions

Q470MKB

Desktop

United States

4.3.1.1

HP

HP Elite Folio 13.5 inch 2-in-1
ENERGY STAR

Notebook

New Zealand4.3.1.1

IGEL Technology

UD3 M350C

Thin Client

United States

4.1.8.1

Iiyama

XU2492HSU-B1

MonitorGermany

4.3.1.1

LenovoP340 SFF (CTO EPEAT Gold
Model)

Workstation

Canada4.3.1.1

LG Electronics

LG 24BL650C-B

MonitorUnited States

4.3.1.1

Microsoft

Notebook

Canada4.9.4.1

MMD

Surface Laptop 3 15-inch, metal
palm rest
PHILIPS 346B1C

Monitor

Netherlands

4.3.1.1

Northern Micro

Spirit Q370-AS

Desktop

Canada4.3.1.1

Global Electronics Council

Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Chemical assessment and selection

Required

Demonstrated nonconformance

CAB archived productRequired

Demonstrated nonconformance

Manufacturer archived productRequired

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Optional

Demonstrated nonconformance

Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Chemical assessment and selection

Required

Demonstrated nonconformance

Manufacturer unselected theCriterion
Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Optional

No documentation provided

Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Renewable energy use by
manufacturer
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment

Required

Demonstrated nonconformance

Manufacturer unselected theCriterion
Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Optional
RequiredInsufficient evidence to demonstrate
conformance
Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance
Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

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Panasonic

TOUGHBOOK A3

Tablet/Slate

United States

4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrate nonconformance

Manufacturer provided evidence todemonstrate conformance

Required

Demonstrate nonconformance

Manufacturer provided evidence todemonstrate conformance

4.1.8.1

Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Chemical assessment and selection

Positivo

24BL550J

MonitorBrazil

4.3.1.1

Samsung

Samsung S24R652FDU

MonitorUnited Kingdom

4.3.1.1

Samsung

NP935XDB-KC2UK

Notebook

United Kingdom

4.3.1.1

Teknoservice

TeknoPack

Desktop

Switzerland

Optional

Demonstrated nonconformance

Switzerland

4.1.8.1

Chemical assessment and selection

Optional

Demonstrated nonconformance

DesktopSpain

4.3.1.1

Required

No documentation provided

Ticnova DLC E70 SFF

DesktopSpain

4.9.1.1

Required

No documentation provided

CAB archived product

TRANSOURCEMIRAGE/B2000S

Desktop

United States

4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Zebra

Zebra ET51 Enterprise Rugged
Tablet WLAN (10”)

Tablet/Slate

United States

4.3.1.1

Required

Demonstrated nonconformance

Manufacturer provided evidence todemonstrate conformance

Zebra

Zebra ET51 Enterprise Rugged
Tablet WLAN (8”)
Zebra L10 Rugged Tablets(XPAD, XSLATE, XBOOK)
Zebra ET56 Enterprise Rugged
Tablet WWAN (8”)

Tablet/Slate

United States

4.9.4.1

Optional

No documentation provided

Tablet/Slate

United States

4.1.8.1

Identification of materials andcomponents requiring selective
treatment
Third party certified environmental
management system (EMS) for design
and manufacturing organizations
Identification of materials andcomponents requiring selective
treatment
Identification of materials andcomponents requiring selective
treatment
Renewable energy use by
manufacturer
Chemical assessment and selection

Manufacturer corrected informationin the EPEAT Registry
Manufacturer corrected informationin the EPEAT Registry
CAB archived productTeknoservice

TeknoPro

DesktopTicnova

Ticnova DLC E70 SFF

Ticnova

Optional

No documentation provided

Tablet/Slate

United States

4.3.1.1

Identification of materials andcomponents requiring selective
treatment

Required

Demonstrated nonconformance

Manufacturer unselected theCriterion
Manufacturer unselected theCriterion
Manufacturer provided evidence todemonstrate conformance

Zebra
Zebra

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Document Control and Change History
Issue
1

Revision
0

1

1

2

0

Owner
EPEAT Conformity
Assurance Manager
EPEAT Conformity
Assurance Manager
Senior Manager,
Ecolabels andResources

Global Electronics Council

ApproverDirector, EPEAT
ProgramDirector, EPEAT
Program
Senior Director,
Ecolabels andManufacturer
Resources

Description
Initial release

Reformatting of document. Addition ofstandardized text.

Outcomes Report – Level 1 Investigations (P41B Issue2 Rev0)

Approval Date

Effective Date2018 Dec 112018 Dec 112021 Mar 25

2021 Mar 30

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