Success story
The Dutch Ministry of Defence
Industry• GovernmentSolution• OpenText Cordys
TMResults
Increased flexibility, speed
and quality
Decreased maintenance costs
Harmonizing and modernizing
scattered IT landscapeUniformity of processes
Real time process monitoringand data access

What if you could orchestrate allprocesses in one single integrated
platform and streamline your existing
3,000 applications?
The Dutch Ministry of Defence now make use of a unified
and integrated IT system that is completely connected totheir existing IT solutions, and reduces the money theyspend on ICT.

What if you could orchestrate all processes in one single integrated platform and streamline your existing 3,000 applications?

The Netherlands Ministry of Defence comprises the Central Staff,
the Royal Netherlands Navy, the Royal Netherlands Army, and theRoyal Netherlands Air force, the Royal Netherland Marechaussee,
the Support Command and the Defence Material Organization. It
is one of the largest employers in The Netherlands with more than
78,000 employees. This includes men and women in uniform serving
in the armed services and organizational departments. There areapproximately 20,500 members of staff working as civilian laborforce, mainly in the armed forces administration and in support areas.

Business caseWith more than 78,000 employees the Ministry of Defence is one of
the largest employers in the Netherlands. The Operational Commands(naval, land and air forces), the Marechaussee (military police), theSupport Command (CDC) and the Defence Material Organizations bearresemblance to corporate organizations and have to deal with the samekind of operating challenges.
In order to manage all its operating processes, the Ministry of Defence
uses various IT solutions. The existing application landscape is rathercomplex—it consists of more than 3,000 applications, which support
the operations within the Ministry. Each application supports only asmall part of a process and the Ministry of Defence wants a single
platform that could support complete processes to reduce complexity
and maintenance costs.
Another important driver are budgetary constraints and political realities.
Tightening budgets are forcing the Ministry of Defence to scale back IT
spending, but at the same time, they have to increase flexibility andresponsiveness to the end-users.

The solution

To address the challenges of a heterogeneous landscape of applications,
the Ministry issued a European tender for an integrated SOA/BPM platform.
OpenText Cordys was selected following a thorough analysis of the market
offerings in the Business Process Management (BPM) and SOA-based
integration space.
OpenText Cordys provides a single integrated platform that automatesand streamlines the processes between different departments, especiallyHR, logistics and finance. Existing applications were integrated and new
applications were built along with restructuring the existing ones.
To date, the Ministry of Defence focuses on the automation of a numberof key departments and processes with OpenText Cordys including: HR
Process Leave, IT Change Process, and Artillery Fire Support Chain.

Partner Aquima

Together with business rules solution provider Aquima, OpenText Cordys
has implemented a rules-based business process management systemthat automates the processes with enough flexibility to accommodate
constant changes in rules and structures.
Under the alliance, Aquima’s leading-edge business rules engine isavailable as a completely integrated add-on component to the OpenText
Cordys platform. Through this powerful combination of process (BPM)
and business rules and decision management capabilities, OpenText
Cordys enables the Ministry to lower its operations costs and reduce
cost of change because a lot of manual process handling is removed.

With the integrated
SOA/BPM platformfrom OpenTextCordys, the Dutch
Ministry of Defence
can now respond more
quickly to changing
needs of the various
elements of the armed
forces and end users.

What if you could orchestrate all processes in one single integrated platform and streamline your existing 3,000 applications?

Business benefits

With the integrated SOA/BPM platform from OpenText Cordys, theMinistry can now respond more quickly to changing needs of thevarious elements of the armed forces and end users. It provides agreater degree of flexibility in the IT domain and the costs associatedwith implementing changes to processes are reduced significantly.

OpenText Cordys’ expertise in Business Process Management (BPM)and software integration capabilities helped the Ministry of Defence
to become more agile by making their IT systems open and more
responsive to business needs, simpler to develop, and easier tomaintain and manage. The Ministry of Defence is now able to manage,
monitor and optimize their business processes with unparalleled easeand cost effectiveness.

About OpenText

OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information about
OpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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