User Guide
High-Definition Video Recovering Software
AVCCAM SD Card File Recovery V1.2
Before use, please read these instructions completely.

ENGLISH
M1010AT2033 -FJ

VQT3J11-3

Contents

Before UseIntroduction ............................................................................................................................................. 3
Overview ................................................................................................................................................. 4
What can AVCCAM Recovery do? ............................................................................................................ 4
System requirements ................................................................................................................................ 5

Operation
Start Up and Shut Down of AVCCAM Recovery..................................................................................... 7
To check the recovered file ....................................................................................................................... 8To close the software................................................................................................................................ 92

Before Use ZIntroduction

Before UseIntroduction
J Contents of this user guidez The description of Windows® in this user guide is basedon the Windows® 7 screen.
z Please note that the explanations and screen images inthis user guide may differ from the actual explanations
and screen images due to version of the software and theuse environments of PCs.
J Terms used in this user guidez In this user guide, the AVCCAM SD Card File Recovery

is referred to as “AVCCAM Recovery”.
J Copyrightz The recorded and/or edited content is for personal use

only and may not be reproduced or copied without priorconsent.
z Microsoft®, Windows®, and Windows Vista® areregistered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
z IBM® and PC/AT are registered trademarks ofInternational Business Machines Corporation of the U.S.
z Intel®, CoreTM and Pentium® are registered trademarks
or trademarks of Intel Corporation in the United States
and the other countries.

3z “AVCHD” and the “AVCHD” logo are trademarks ofPanasonic Corporation and Sony Corporation.
z Microsoft product screen shot(s) reprinted withpermission from Microsoft Corporation.

Before Use ZOverview

Overview
What can AVCCAM Recovery do?

z Recovery may also be possible even in cases that are

AVCCAM Recovery is a software program used forrecovering files recorded on SD cards with AVCCAM.

z Files might be recovered right after you have formatted

 The software mainly targets inconsistent data createdunder the following conditions.
- Right after you have deleted clips, pictures with the main unit
- Right after you have deleted files with a Windows PC
z Note that it will not always be possible to recover thedata using this software.
z Operation of this software has only been confirmed for

Panasonic SD/SDHC/SDXC cards. Since operation
has not been confirmed for third-party SD/SDHC/SDXC
cards, we may not be able to support operation whenthird-party SD/SDHC/SDXC cards are used.
z Panasonic assumes no responsibility whatsoever fordamages incurred from the use of this software bycustomers or other parties (including loss of data).
z For details about how to use camera-recorder, see theoperating instruction.
z For some inconsistencies, it will not be possible torecover the index, the shot mark, and other meta-data.
z Clips which are the result of continuous recording overa long period may be split into a number of clips forrecovery.

4

not immediately after processing.
cards in the DV mode of the AG-HMC80 series.
z Files are not recovered after you have formatted cards

in the AVCHD mode of AVCCAM or the DV mode ofAVCCAM except AG-HMC80 series.
z There are occasions when data copied to SD cards
using a PC etc. cannot be recovered even when thedata was generated with the AVCCAM.
z Operation of this software is only confirmed for SD
cards recorded with the AVCCAM series. Since
operation has not been confirmed for SD cards
recorded with other devices, we may not be able tosupport operation for SD cards recorded with otherdevices.

Before Use ZOverview

System requirements
J AVCCAM SD Card File Recovery
PersonalcomputerIBM® PC/AT compatible personal computer with an Intel® Pentium® III 1.0 GHz or higher CPU (includingcompatible CPU)OS

Pre-installed
Microsoft® Windows® 8Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Home Basic
Microsoft® Windows® 7 Starter
Microsoft® Windows Vista® Ultimate Service Pack 1/Service Pack 2
Microsoft® Windows Vista® Home Premium Service Pack 1/Service Pack 2
Microsoft® Windows Vista® Home Basic Service Pack 1/Service Pack 2
Microsoft® Windows Vista® Business Service Pack 1/Service Pack 2
Microsoft® Windows® XP Home Edition Service Pack 3Microsoft® Windows® XP Professional Service Pack 3

z Even if the system requirements mentioned in this user

guide are fulfilled, some personal computers cannot beused.
z Operation is not guaranteed on personal computers
equipped with any of Windows® 3.1, Windows® 95,
Windows® 98, Windows® 98 SE, Windows® Me,
Windows® 2000, and Windows NT®.
z Operation is not guaranteed on Microsoft® Windows
Vista® Enterprise, Windows® XP Media Center Edition,
Tablet PC Edition and not compatible with 64-bit
operation systems.

5z When devices are connected through USB hubs or by using

extension cables, proper operation is not guaranteed.
z Operation on an upgraded OS is not guaranteed.
z Operation on an OS other than the one pre-installed isnot guaranteed.
z Operation is not guaranteed in a multi-boot environment.

Before Use ZOverview

z Windows® 8: Log on with an administrator accountbefore using this software.
Windows® 7: Log on with an administrator accountbefore using this software.
Windows Vista®: Log on with an administrator accountbefore using this software.
Windows® XP: Log on with an administrator accountbefore using this software.
z Operation on a multi-monitor system is not guaranteed.
z For fonts and screen settings, use the standardWindows® settings. Characters may not display properly
depending on the settings.
z The operation of this software is not guaranteed if thedrive or folder targeted for restoration is simultaneously
accessed by other software. Be sure that any othersoftware has finished its operations before using thisrecovery software.
z This software will only run on personal computers having
an internal clock set to times after 0.00 on January 1,
1970. On personal computers having a clock which is set
to any time outside this range, the software may run
abnormally, or fail to run at all.
z When using the SDXC memory card, read/write can be
performed with Windows® 8, Windows® 7 andWindows Vista® (SP1 or later). It is necessary to upgrade
Windows Vista® to SP1 or later, and for Windows® XP it isnecessary to upgrade to SP2 or later and install updates
via Windows® Update.

6

Operation ZStart Up and Shut Down of AVCCAM Recovery

Operation
Start Up and Shut Down of AVCCAM Recovery
J Recoverying the files on SD/SDHC/SDXC memory card.
 When the personal computer has an SD card slot, insert

3 Select the connected SD card drive and then select[Next].

the SD card into the slot. Alternatively, connect thecomputer to a USB card reader with the SD card
inserted (see the respective operating instructions for
how to connect the card reader and personal computer).
 It is also possible to restore data on an SD card inserted
into a camera-recorder that is connected to the computer(see the camera-recorder operating instructions fordetails about how to connect the camera-recorder to thepersonal computer).

1 Double click, AVCCAM Recovery application.
2 Click .

7

Other removable drives such as floppy disc drives, CDdrives, and DVD drives are displayed.

4 Select a location to save the recovered files.

Operation ZStart Up and Shut Down of AVCCAM Recovery

5 When you select [Next], analysis of the SD cardwill begin.

To check the recovered file

When empty space at the save destination is less than
the total space of the SD card (32 GB for a 32 GB card),
then analysis will not begin. Try again after ensuringthat there is enough free space. And the analytical time
becomes long according to the total space of SD card.

1 Check the save destination folder.

6 When data for recovery is found, a confirmation
message is displayed. Click on [Next] to proceed.

Recovery begins.

7 When the window indicating that recover has
finished is displayed, click [Finish] to return to thestart-up window.

8• AVCHD files, DV files and picture files will berecovered at the same time.
• When you have recovered AVCHD files, in order forthe recovered files to comply with AVCHD standards,
a repair process with AVCCAM Restorer must be
carried out as post-processing. Perform Step 2 below.
• Note that recovered DV files may not play back with
the AVCCAM. Check in Step 3.
• When picture files have been recovered, a DCIM
folder is created within the destination folder, andbeneath that a subfolder is created into which thepicture files (JPEG) are saved. If there is no DCIM
folder present in the destination folder, no subfolders
beneath that, or there are no files present in the DCIM
folder or subfolders then the restore operation has
been unsuccessful.
• When checking recovered pictures using thecamera-recorder, copy the contents of the \DCIMfolder within the save destination folder on to an
SD/SDHC/SDXC card formatted using thecamera-recorder, then check the pictures using thepicture playback mode of a camera-recorder that
supports picture recording.

Operation ZStart Up and Shut Down of AVCCAM Recovery

2 Procedures for AVCHD files
1) Check recovered files in the save destination
folder.
In the save destination folder, check that
PRIVATE\AVCHD\BDMV\STREAM has files withthe MTS extension. If there are no files, AVCHD
files could not be recovered.
2) Copy the recovered files.
Copy recovered files (under PRIVATE in the savedestination folder) to an SD/SDHC/SDXC card
formatted with the camera recorder.
3) Make the recovered files comply with AVCHDstandards.
(Be sure to do this. If you do not, files cannot beplayed back with the camera recorder)
Start AVCCAM Restorer, and repair theSD/SDHC/SDXC card copied in 2).
(For details on AVCCAM Restorer operation, see
the AVCCAM Restorer User Guide. AVCCAM
Restorer can be downloaded for free from thePanasonic WEB site<http://pro-av.panasonic.net>. For details, see“Service and Support” on the site)4) Check the playback.
After the operation, check the playback with thecamera recorder in AVCHD mode.

93 Procedures for DV files
1) Check recovered files in the save destination
folder. In the save destination folder, check that
PRIVATE\MEIGROUP\SBGDVSD\VIDEO has AVIfiles. If there are no files, DV files could not berecovered.
When you use image files on your PC, use this
AVI file. You can also confirm playback withWindowsMediaPlayer.
2) Copy the recovered files.
Copy recovered files (under PRIVATE in the savedestination folder) to an SD/SDHC card formatted
with the camera recorder.
3) Check the playback.
Check the playback with the camera recorder inDV mode.
Repair may not work depending on the state ofthe file. In this case, clips cannot be displayed on
the thumbnail screen. You also cannot playback.
To close the software
Click the [Exit] button in the lower right portion of the start-up
window.

Web Site: http://panasonic.net© Panasonic Corporation 2010