Toon Boom
Producer 22
Upgrade Procedure

TOON BOOM ANIMATION INC.

+1 514 278 8666

4200 Saint-Laurent, Suite 1020
Montreal, Quebec, Canada
H2W 2R2

contact@toonboom.com
toonboom.com

Producer 22 User Guide

Legal Notices
Toon Boom Animation Inc.
4200 Saint-Laurent, Suite 1020
Montreal, Quebec, Canada
H2W 2R2
Tel: +1 514 278 8666
Fax: +1 514 278 2666
toonboom.com

Disclaimer
The content of this document is the property of Toon Boom Animation Inc. and is copyrighted. Any reproductionin whole or in part is strictly prohibited.
The content of this document is covered by a specific limited warranty and exclusions and limit of liability under
the applicable License Agreement as supplemented by the special terms and conditions for Adobe®Flash® FileFormat (SWF). For details, refer to the License Agreement and to those special terms and conditions.
Some icons in this document were provided with Font Awesome Free 5.6.1 by Font Awesome. These icons areprovided under the CC BY 4.0 license. For more information on Font Awesome, visit https://fontawesome.com.
For information on the license of Font Awesome Free, see https://fontawesome.com/license/free.
Some icons in this document were provided with the Glyphicons Halflings font by Glyphicons. For more
information on Glyphicons, visit https://www.glyphicons.com/.

Trademarks
Toon Boom® is a registered trademark. Producer™ and the Toon Boom logo are trademarks of Toon BoomAnimation Inc. All other trademarks of the property of their respective owners.

Publication Date
08-11-2022
Copyright © 2022 Toon Boom Animation Inc., a Corus Entertainment Inc. company. All rights reserved.

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Contents

Contents
Contents

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Upgrade Procedure: Studio/Cloud43

Producer 22 User Guide

Upgrade Procedure: Studio/CloudPrerequisites for Studio versionl

If you are using Virtual Box, please ensure that you are using the latest version:
https://www.virtualbox.org/lTo obtain a link to download the latest Producer version please contact at support@toonboom.com.

lIf you are using an alternative to virtual box, please contact support team to provide the download file thatmatches your virtualization platform.

l

Setup secure remote access (Teamviewer).

l

If your assets are hosted outside the virtual machine, make sure the asset folder is available during
update (producer_shared).

l

If you are using an SSL certificate, please check its validity to continue secure communication.

Steps to follow after update
For all usersl

If you are already logged in to Producer, make sure to log out and log in again.

l

A hard refresh of Producer in your browser is recommended:llWindows: Press Ctrl + F5 on your keyboard.

lmacOS: Press Cmd + Shift + R on your keyboard.

In the toolbar, click the user icon and select "Downloads and Resources" to download and replace theHarmony scripts.
lExtract Harmony Scripts: TB_Producer_Snapshot (.zip)lReplace Harmony Scripts (Please see Replace Harmony Scripts)

For Administrator/Advanced usersl

In the toolbar, click the user icon and select "Downloads and Resources" to download and replace yourversion of Producer Link.
l

Before installing the new version of Producer Link, log out and uninstall the previous version.

Replace Harmony Scriptsl

In the toolbar, click the user icon and select "Downloads and Resources" to download and replace theHarmony scripts.

l

The dialog box appears.

l

Click "TB_Producer_Snapshot (.zip)"ll

If it fails to download, right-click and select "Open in a new tab".

Once downloaded, you will need to extract the .zip package and copy all the contained files and paste at
the location below in order to replace your previous script files.

4Upgrade Procedure: Studio/CloudllWhen using Harmony Standalone, user scripts are stored at the following location:lWindows: C:\Users\[username]\AppData\Roaming\Toon Boom Animation\Toon Boom Harmony
Premium\[harmony version]-scriptslmacOS: /Users/[username]/Library/Preferences/Toon Boom Animation/Toon Boom Harmony
Premium/[harmony version]-scripts

When using Harmony Server, user scripts are stored at the following location:l

User: /USA_DB/users/[username]/Harmony Premium/[harmony version]-scriptslJob: /USA_DB/jobs/[job_name]lEnvironment: /USA_DB/environments/[environment name]lGlobal: /USA_DB/scriptslReplace the old script files.

l

Configure the buttons in the Harmony toolbar to use the updated scripts.

l

It is recommended to log out from the Harmony script dialog window and log in again inorder to prevent errors.

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