2023
Corporate
Responsibility
ReportAuthentic engagement.
Impactful results.

© 2022 Gartner, Inc. and/or its affiliates. All rights reserved. PR_IC_1521252© 2024 Gartner, Inc. All rights reserved. Legal_2565876

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Letter From Our CEO
Gartner is an incredible organization.
We positively affect the mission-critical priorities of leaders in ~15,000 client
enterprises, across every industry, in ~90 countries and territories. We guide theleaders who shape the world.
In 2023, the world experienced disruption like never before. From interestand inflation rates to the future of work, geopolitical conflict, technology
advancements, technology challenges and more, these disruptions dramatically
impacted enterprises of every size and across every industry and geography.
Last year, generative AI and sustainability were among the key priorities forleaders across the enterprise. To support these important issues, we continued
to expand the breadth and depth of our expertise in these areas and beyond.
Our insight, tools and advice empower our clients to achieve success with their
mission-critical priorities while delivering unparalleled value.
Our people are always our top priority. Last year, we continued to optimize
our hybrid work environment. Our hybrid approach allows us to work together
virtually and in person as an integrated global team. It also enhances our ability
to attract, engage and advance top talent globally.
We continued supporting our colleagues around the world who were impacted
by humanitarian crises, such as the Israel-Hamas war and the Russian invasionof Ukraine. This included providing access to mental health resources andmatching donations to charities providing humanitarian assistance.

With Gartner’s support, our associates also demonstrated their commitment tosupporting one another and their communities by driving high levels of giving
and volunteering.
In addition, we made progress advancing our sustainability goals. To advance oursustainability strategy, our near-term targets have been validated by the Science
Based Targets initiative (SBTi) and we are making meaningful progress toward
decarbonization.
Our commitment to continuous improvement across every aspect of our businessremains steadfast. We’ll continue to be incredibly agile in supporting our clients.
We’ll continue to invest in our incredible culture. And we’ll continue to uphold thehighest ethical standards throughout all our global operations.
We know there is always more work to be done. We look forward to sustained
success and an even brighter future for our associates, clients, partners, and thestakeholders and communities we serve.

Gene Hall
Chief Executive Officer

2

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

About Gartner
We deliver actionable, objective insight that drives smarter
decisions and stronger performance on an organization’s
mission-critical priorities.
We are a trusted advisor and an objective resource for ~15,000 client enterprises
in ~90 countries and territories — across all major functions, in every industry andenterprise size.
Gartner delivers its products and services globally through three businesssegments — Research, Conferences and Consulting:Research enables executives and their teams from every function and across allindustries with actionable, objective insight, guidance and tools. Our experienced
experts deliver all this value informed by a combination of practitioner-sourced
and data-driven research to help our clients address their mission-critical priorities.
Conferences provides executives and teams across an organization the opportunity
to learn, share and network. From our Gartner Symposium/Xpo series, to industryleading conferences focused on specific business roles and topics, to peer-driven
sessions, our offerings enable attendees to experience the best of Gartner insightand guidance.
Consulting serves senior executives who lead technology-driven strategic initiatives
by leveraging the power of Gartner’s actionable, objective insight. Through custom
analysis and on-the-ground support, we enable optimized technology investments
and stronger performance on our clients’ mission-critical priorities.

Awards and recognitions
Disability Equality Index
Best Places to Work for Disability Inclusion 2021, 2022, 2023
ForbesAmerica’s Best Employers for Diversity 2020, 2021, 2022, 2023
America’s Best Employers for Women 2022, 2023
FortuneWorld’s Most Admired Companies 2016, 2017, 2018, 2019, 2020,
2021, 2022, 2023
Human Rights Campaign
Score of 100% for the Corporate Equality Index for 2018, 2019,2020, 2021, 2022, 2023
Inspiring Workplaces
Global Top 100 Inspiring Workplaces 2023
Newsweek
America’s Most Responsible Companies 2022, 2023
Time
World’s Best Companies 2023
To see our full list of awards and recognitions, visit the
Gartner Careers website.

3

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Gartner at a Glance
$5.9B

2,500

20,000

S&P 500

in revenues
for 2023

associates
globally

research andadvisory experts
around the world

memberOur expert guidance and tools enable faster, smarter
decisions for leaders in every major area of an organization:

Customer
Service &SupportFinance

Human
Resources

Information
Technology

Legal, Risk &ComplianceMarketing

Product
Management

Research &Development

Sales

SupplyChain

Numbers are as of December 31, 2023, and rounded.

4

Associates

Community Impact

Environmental Sustainability

Clients2023 Corporate Responsibility Report

Governance

Our Culture
At Gartner, we have a vibrant, purposeful culture that defines how we work
together to deliver unparalleled value to our clients. Our incredible associates
bring our culture to life by embracing it in their daily actions.

Other elements of our culture guide how we engage with one another. We work
together as one team to solve problems. We uphold the highest ethical standards,
and we’re inclusive and respectful of all.

Our culture comprises 10 distinct elements, which reflect our norms, ourbehaviors and how we engage with the world around us.

Our culture fuels our sustained success. We strive to get better year after year. We
use ongoing feedback to continuously and systematically improve. And we arehumble and hungry because we know we are never done.

The foundation of our culture is a relentless focus on supporting the missioncritical priorities of our clients. This focus underpins everything we do.
Some elements of our culture speak to how we operate. For example, we know
the right things to do — the best practices — across our business. And when wedo the right things consistently, great results follow. We also make objective,
fact-based decisions.

Robin Kranich
EVP, Chief Human Resources Officer

We impact clients’mission-critical priorities

We do the right thingsand great results follow

We embody a n
 o-limits
mindsetWe uphold the h ighest
ethical standards

We make objective,
fact-based decisions

We prioritize r elentlessly

We get better, faster,stronger, every year

We win as a teamWe embrace diversity,
are inclusive andrespectful

We are humble a ndhungry5Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Our Approach to Corporate Responsibility
Our corporate responsibility goal is to contribute to a more sustainable
world so that all stakeholders, including associates, clients, shareholders andcommunities, thrive today and in the future.
Through consistent execution of operational best practices, in 2023, wecelebrated achievements across each of our corporate responsibility focus
areas, listed on the right. Some examples include increasing the number ofoffices powered by renewable electricity, donating approximately $7.6 million
to the charities that matter most to Gartner associates and enhancing our Codeof Conduct. Our corporate responsibility accomplishments both add strategic
value to our business and align with our enterprise strategy of innovating andcontinuously improving.
We’re proud to provide visibility into the progress on each of our corporate
responsibility focus areas in this report and other related disclosures.

Corporate responsibility focus areas
Associates
Build a culture that attracts top talent and enables all associates
to thrive.
Community Impact
Empower community organizations to accelerate positivechange through giving and volunteering.
Environmental Sustainability
Promote environmental stewardship through our net-zerostrategy and thought leadership.
Clients

Thomas Kim
EVP, General Counsel andCorporate Secretary

Enable our clients to succeed in their mission-critical priorities
and make a positive impact on the world.
Governance
Maintain strong corporate governance and consistently upholdthe highest levels of integrity in our business practices.
6

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Stakeholder engagement and materiality assessment
Gartner continuously engages throughout the year with a broad range of internal and external stakeholders,
including our associates; investors; clients; vendors; nonprofit organizations; peer companies; environmental,social and governance (ESG) ratings agencies; and others. These ongoing interactions help us both gain andprovide insights on critical issues, emerging opportunities and risks.
In 2022, we conducted a materiality assessment through a survey of, and validation exercises with, associates
and leadership. In preparing for the 2022 assessment, we referenced the Sustainability Accounting Standards
Board (SASB) Professional & Commercial Services Standard and the Global Reporting Initiative (GRI) Standards.
In 2023, we reviewed the material topics for relevancy with our Corporate Responsibility Executive Council.
Through the assessment, the top material topics included in the survey were prioritized as follows:

Tier 1

Tier 2Tier 3

Associate engagement, retention and advancement

Associate compensation and benefits

Associate well-being, health and safety

Business ethics and integrity

Data privacy and information security

Community impact

Business resilience

Environmental sustainability

Economic impact on stakeholders

Diversity, equity and inclusion (DEI)

Innovation

Social/sustainability impact of products/services

Independence and objectivity of Gartner research

Learning and development

Talent attraction

Product, service and delivery quality
7

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

About this report
Gartner’s annual Corporate Responsibility Report outlines our corporate
responsibility strategy and progress across the five focus areas of associates,
community impact, environmental sustainability, clients and governance. Corporate
Responsibility Performance Indicators and responses to third-party reporting
frameworks can be found in the Appendix of this report. Our GRI Content Index iswith reference to the GRI Standards, and our SASB Index references the Professional& Commercial Services Standard. Also included in the Appendix is a response to
the reporting guidance of the Task Force on Climate-Related Financial Disclosures(TCFD). We continue to obtain limited assurance annually on our on our greenhousegas (GHG) emissions data. We welcome feedback; please email Gartner Corporate
Social Responsibility (CSR) at csr@gartner.com.
Unless otherwise noted, this report encompasses Gartner’s global operations,activities and practices during fiscal year 2023 (January 1 – December 31, 2023). This
report contains figures that have been approximated or rounded. All currency is in
U.S. dollars.
This report and the materials or websites it cross-references contain statements thatare aspirational or reflective of the views of Gartner about our future performancethat constitute “forward-looking statements” within the meaning of the Private
Securities Litigation Reform Act of 1995. Forward-looking statements are generally
identified through the inclusion of such words as “aim,” “anticipate,” “aspire,” “believe,”“commit,” “endeavor,” “estimate,” “expect,” “goal,” “intend,” “may,” “plan,” “seek,”“strive,” “target,” “will,” and “work” or similar statements or variations of such terms
and other similar expressions. Forward-looking statements reflect management’s
current expectations and involve known and unknown risks, uncertainties,

assumptions and other factors that are difficult to predict and often beyond ourcontrol; consequently, actual results could differ materially from those expressed or
implied by the forward-looking statements. Factors that could cause actual results
to materially differ include legislative and regulatory developments, stakeholder
engagement, climate conditions or events, energy prices, and technologicalinnovations and advances, among others, including the risk factors set forth in our2023 Annual Report on Form 10-K and subsequent filings with the U.S. Securities
and Exchange Commission (SEC). We undertake no obligation to update any forwardlooking or other statements, whether as a result of new information, future eventsor otherwise.
In addition, historical, current and forward-looking sustainability-related statements
may be based on current or historical goals, targets, aspirations, commitments or
estimates; standards for measuring progress that are still developing; diligence,
internal controls and processes that continue to evolve; data, certifications or
representations provided or reviewed by third parties, including information fromacquired entities that may be incomplete or subject to ongoing review or has not yet
been integrated into the company’s reporting processes; and assumptions that are
subject to change in the future. The information included in, and any issues identified
as material for purposes of, this document may not be considered material for SEC
reporting purposes. In the context of this report, the term “material” is distinct fromand should not be confused with such term as defined for SEC reporting purposes.
Website references and hyperlinks throughout this report are provided forconvenience only, and the content on the referenced websites is not incorporated
by reference into this report, nor does it constitute a part of this report.
82023 Corporate Responsibility Report

Contents

Community
ImpactEnvironmental
Sustainability

Clients

72

79

Diversity, Equity andInclusion

Gartner Gives Charity
Match

Governance

Sustainability Research

Corporate Governance

Recruiting Top Talent toGartner

Associate Volunteering

Net-Zero Strategy

DEI Research

Ethics and Compliance

Conferences

Independence andObjectivity

Associates

10

Engaging Our
Associates
Learning andDevelopment
Career Progression

42

Community Impact
Speaker Series
Associate Assistance
Fund

51

Governance

Information Security
and Data Protection

Appendix

94
Corporate Responsibility
Performance Indicators
GRI Content Index
SASB Index
TCFD Response

Responsible
Procurement

Compensation and
Benefits
Associate Safety andSecurity

9

Associates
Diversity, Equity and Inclusion
Recruiting Top Talent to Gartner
Engaging Our Associates
Learning and Development
Career Progression
Compensation and Benefits
Associate Safety and Security

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Each and every Gartner associate is essential to our collective success: By
working together, we accomplish much more than what is possible individually.
To enable associates to win as a team, we focus on hiring top talent; retaining
and cultivating that talent through competitive pay, engagement and learning
opportunities; and supporting overall associate wellness with holistic benefits.
We embrace diversity. We are inclusive and respectful. Our talent strategies
are developed by the top levels of executive management and overseen by theCompensation Committee of our Board of Directors.

11

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Diversity, Equity and Inclusion
Gartner is a dynamic multicultural, global business, serving clients in ~90
countries and territories around the world. Our 20,000 associates work in
39 countries and territories. We embrace the many facets of diversity that our
global workforce brings to our company as critical to our sustained success.
Diversity, equity and inclusion are part of our core values. We are committed tooperating with the highest ethical standards and to fostering an environmentthat encourages open discussions and ensures our associates and clients aretreated fairly and with respect.

Diversity, equity andinclusion are woven into all that we do
Hire

EngageAdvanceOur vision is to help build a high-performing
organization with a culture of equity andinclusion, enabling Gartner to guide the leaders
who shape the world.
Diversity, equity and inclusion are woven into all that we do. We work to
integrate best-in-class inclusive approaches into all our talent processes andpractices, and we prioritize efforts that support our world-class talent andtheir unique needs.

Cultivate a culture of inclusion

Numbers are as of December 31, 2023, and rounded.

12

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

DEI leadership and stakeholders
Gartner’s dedication to inclusion is driven by our passionate leaders andassociates around the world. The DEI Center of Excellence (COE) operationalizes
our strategy and partners with stakeholders across Gartner to execute against it.
The DEI Talent Acquisition team embeds DEI best practices into our recruitment
and hiring processes. These efforts are fortified by employee resource groups(ERGs), business unit Inclusion Councils and our local Ambassadors who
contextualize our strategy in different geographies. Our DEI Executive Council,
composed of senior leaders across Gartner, including our CEO and head of HR,
guides and supports the efforts of these teams.

13

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Cultivating a culture of inclusion
In 2023, we advanced our DEI efforts through our three strategic pillars:
Hire: Consistent with our commitment toproviding equal employment opportunities, the
DEI Talent Acquisition team helps our candidatefacing team members diversify their talent pools
and communicate Gartner’s inclusive culture toprospective candidates. The Gartner Diversity
Sourcing program was adopted by 100% of recruiters
globally. As a result, thousands of candidates
associated with underrepresented groups wereidentified to participate in our robust interviewing
process and talent cultivation programs withhundreds of offers accepted.
We received various employer awards, which serve
as a signal to candidates that Gartner is an inclusive,
supportive workplace, such as the Disability Equality
Index’s Best Places to Work for Disability Inclusion,
Forbes’ America’s Best Employers for Women andthe Human Rights Campaign Corporate Equality
Index’s award.

Engage: We introduced enterprisewide DEI learning
modules, discussion guides and manager toolkits
on embracing individual identity, empathy andvulnerability, and recognizing bias. ERG membership,
which is open to all employees, increased to over
30% of our associate population, and we launched
a new ERG: Asians and Pacific Islanders at Gartner.
To further enable inclusivity, we introduced atool for associates to record their names so thatcolleagues have access to the correct pronunciation.
Our Inclusion Councils continued to promotebusiness unit alignment with the overall DEI strategy
and support ongoing initiatives. Our regional
ambassadors support programming that is tailoredto local needs and identify opportunities to increase
inclusion. In 2023, we created a guide focusedon time zone inclusion for working with teams in
multiple geographies.

Advance: In partnership with our HR team, the
DEI COE facilitated talent review training andsupported integration of bias mitigation into yearend performance processes. Our ERGs sponsoredmultiple talks on career development. In addition,
Grow With Gartner internal mobility stories
were highlighted monthly on Inside Gartner, ourcorporate intranet.

14

Associates

Community Impact

Environmental Sustainability

Clients2023 Corporate Responsibility Report

Governance

Understanding our workforce representation
We continue our ongoing efforts to drive a culture of inclusion. We also continue to develop our SelfID initiative, where legally permitted. In 2023, the initiative expanded to six countries reaching 85% of
our associate population. This provides the opportunity for associates to voluntarily share information
about themselves across categories, such as gender/gender identity, race/ethnicity, sexual orientation,
disability and veteran status, which in turn informs programming, benefits and resources.

Gartner Diversity at a Glance

20,000associates worldwide
working in

39
different countries
and territories

7 ERGs with

6,100+
members

33%

25%

of our Board of Directors andof our Board of Directors
identified as racially or
ethnically diverse

23%of our executive management
team identified as female

47%
of associates worldwide
identified as female24%
of associates in the U.S.
identified as racially or
ethnically diverse

Numbers are as of December 31, 2023, and rounded.

15

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

The tables below reflect our associate demographics over the past three years.

Associates by gender

Associates by race/ethnicity(Globally)(U.S.)

2021

2022

2023

White (Not Hispanic or Latino)

74.5%

73.2%

72.7%

52.7%

Asian (Not Hispanic or Latino)

8.3%

8.3%

8.6%

0.2%

Hispanic or Latino

7.2%

7.7%

8.0%

Black or African American (Not
Hispanic or Latino)

4.3%

5.1%

5.0%

Not Disclosed/Not Available

3.0%

3.0%

3.0%

Two or More Races (Not Hispanic
or Latino)

2.2%

2.3%

2.3%

American Indian or Alaska Native(Not Hispanic or Latino)

0.3%

0.3%

0.3%

Native Hawaiian or Other PacificIslander (Not Hispanic or Latino)

0.2%

0.1%

0.1%

2021

2022

2023

Female

45.8%

46.6%

47.1%

Male

54.0%

53.2%

Not Disclosed/
Not Available

0.2%

0.2%

Data is as of December 31, 2023.

16

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Employee resource groups
Gartner’s ERGs are designed to enable associate success and create safe spaces
for associates and allies alike. Our seven associate-driven ERGs are open to all andbring associates together to foster a diverse, inclusive and supportive workplace.
ERGs enable associate success through four strategic goals:
Support development by providing a variety of communities and connection
points at different levels of expertise to help support associate growthwith Gartner.

Asians and PacificIslanders at
Gartner

Recognize life stages at Gartner. From early career to retirement, we educate eachother’s experiences and support associate success.
Inspire through storytelling and celebrating success by using data to celebrate
our associates and engage them with purpose.

Black
Employees
Network

Women atGartner

Veterans at
Gartner

Togetheras OneDrive engagement through a sense of belonging. We value the authenticity of
every associate and work together to create an inclusive environment.
In 2023, more than 6,100 associates were members of at least one of our ERGs,
representing over 30% of the associate population. ERGs continuously seek
opportunities to cross-collaborate with one another.

Pride atGartnerCollective
Abilities
Network

Mosaic at
Gartner17

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

ERG impact
Our ERGs are co-chaired globally by leaders who gain invaluable leadershipexperience and ensure that Gartner programs are tailored to help associates
succeed. Co-chairs are supported by ERG board members. Also, each ERG issponsored by a member of the Operating Committee, who advocates for thegroup and champions its mission. Funding for our ERGs contributes to in-person
events, external speakers, development and recognition of our associates, andcommunity support.

Our ERGs play an important role in enabling associate
success, cultivating a culture of inclusion and creating a
sense of belonging for our associates.

18

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Asians and Pacific Islanders at Gartner
Dedicated to the community, growth and advocacy for Asian and Pacific Islander(API) Gartner associates and their allies globally
In celebration of Asians and Pacific Islanders Recognition Month, API at Gartner andMosaic at Gartner teamed up to host a fireside chat with an external licensed clinicalpsychologist and educator focused on normalizing mental healthcare and services,
especially within the Asian American and Pacific Islander community.

2023 Corporate Responsibility Report“I’m excited about the opportunity
to explore new ways to support API
associates and allies and continue toprovide quality programs to engage
and uplift the community. I also wantto provide more education aroundthe different subsets/cultures thatare a part of API, as there is so muchhistory, influence and contributions
to recognize and celebrate.”
Mi Sou Gray
Executive Partner,
Global Services andDelivery Executive
Services, U.S.
2+ years with Gartner

19

Associates

Community Impact

Environmental Sustainability

Clients

GovernanceBlack Employees Network at Gartner
Focused on attracting, retaining and advancing Black associates whileproviding access to professional growth and networking opportunities
On Martin Luther King Jr. Day, BEN members gathered for a day of service,
workshops and reflection at George Washington (GW) University in Washington,
D.C., joining forces with GW students, faculty, staff, alumni and other membersof the D.C.-area community.
Coinciding with Black History Month in the U.S., BEN hosted a fireside chat —Celebrating Black Resilience. The event featured an external speaker trained inbreathwork and mindfulness and whose aim is to give all people, and especiallypeople of color, the stress management and resilience tools to thrive despite
challenges that might arise at work and in life. BEN also celebrated Black History
Month in the U.K. with a guest speaker presenting on empowering
next-level leadership.

2023 Corporate Responsibility Report“From my experience, Gartner’s ERGs,
such as our Black Employees Network(BEN), have helped create a sense ofcommunity, which has increased ourcollective resilience. During the past
several years, BEN has provided a greatsource of support, which continues
to contribute to my personal andcareer growth.”
Stephen Wheeler
Sales Manager, U.S.
4+ years with Gartner

20

Associates

Community Impact

Environmental Sustainability

Clients

GovernanceCollective Abilities Network at Gartner
A space to unite those with hidden and apparent disabilities, mental illness,
neurodiversity, their caregivers and allies
The Collective Abilities Network (CAN) organizes activities throughout the year to
support their members’ specific needs. In July, CAN hosted activities throughout
the month under the banner of “De-Stress Fest.” CAN invited associates to a series
of invigorating events that aimed to help associates unwind, refocus and refresh.
Sessions covered such topics as stress eating, emotional exhaustion, caregiving
responsibilities and hiring neurodiverse talent.

2023 Corporate Responsibility Report“I have an autistic parent, siblingand child. CAN’s mission to bringawareness and champion those in
the neurodiverse community means
everything to me. I love sharing mystory, my successes and challenges,
and driving inclusion here at Gartner.
CAN has made me a better daughter,
sister and mother, but also a better,more engaged employee!”
Jennifer O’Neill
Executive Assistantto the Operating
Committee, U.S.
5+ years with Gartner

21

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Mosaic at Gartner
An inclusive community that brings together associates from multiple cultures,
racial and ethnic backgrounds, generations and life stages — recognizing
commonalities and celebrating differences
During Hispanic and Latin Recognition Month, UNIDOS, a subgroup of Mosaic for
Hispanic, Latin American and ally associates, invited colleagues to celebrate witha series of events themed “Belonging. Together. Globally.” A coffee chat engaged
associates in an open conversation around shared experiences with English as asecond language. Food festivals held in several offices featured traditional Hispanicand Latin meals, and a Gartner leader shared thoughts on his Hispanic heritage in afireside chat.
Other events in 2023 centered around Native American and indigenous heritage. In
addition, Mosaic has supported a community for Gartner associates managing theirlate-stage careers.

2023 Corporate Responsibility Report“Mosaic is a unique forum for Gartner
associates. We can embrace ourdiversity in learning, thinking andworking to support one another andenhance Gartner’s culture and values
while progressing individual careerswith confidence.”
Sourish Mohan Mitra
Vice President, LegalCounsel, India
6+ years with Gartner

22

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Pride at Gartner
Promotes a positive and inclusive work environment for associates of all gender
identities and sexual orientations
Pride at Gartner offered associates virtual and in-person opportunities to celebrate
Pride Month. Associates marched in Pride parades in both Texas and Florida.
In addition, a member of Gartner’s Operating Committee (who also serves as theexecutive sponsor of Pride) hosted a coffee chat on the intersectionality of the
BIPOC* and queer communities.
*Black, Indigenous and People of Color

2023 Corporate Responsibility Report“I have always been involved with
ERGs in India, and I now have a global
leadership role as co-lead of Prideat Gartner. Through my involvement,
I’ve developed leadership skills andexpanded my network across business
units. For example, I recently worked
with leaders across Benefits and TalentAcquisition to attract more LGBTQ+
talent to Gartner in India.”
Meghna Joshi
Senior Principal,
Research, India
6+ years with Gartner

23

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Veterans at Gartner
Dedicated to making Gartner a great place to work for top military talent andtheir families
In honor of Veterans and Military Families Month, Veterans at Gartner held a panel
discussion exploring intersectionality within the veteran community, shedding lighton how diverse identities and experiences intersect to shape the unique challenges
and triumphs of our service members. In addition, a coffee chat explored civilian life
after making the transition from military service.

2023 Corporate Responsibility Report“For me, being part of Veterans
at Gartner is deeply fulfilling as itprovides a supportive community of
individuals who understand and sharesimilar experiences. It offers a sense of
camaraderie and connection, fosters
personal and professional growththrough networking and mentorship
opportunities, and allows for thecontinuation of serving a meaningful
purpose postmilitary service.”
Armin Zarnani
Senior AccountExecutive, U.K.
2+ years with Gartner

24

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Women at Gartner
Contributes to the professional development, retention and attraction of womenat Gartner
Women at Gartner worked in partnership with other ERGs to honor Women’s History
Month, which included a panel discussion on “male allyship.” The discussion,featuring Gartner business unit leaders, centered on what those in leadership
positions can do to offer tangible support for women and other underrepresented
groups. In addition, the group established enterprisewide menopause resources inpartnership with our compensation and benefits teams.
To recognize Women’s Equality Day, which celebrates women’s voting rights in the
U.S., the female CIO of a Fortune 50 company spoke with Gartner associates about
how she has prioritized building diverse teams to increase success and productivity.

2023 Corporate Responsibility Report“I started volunteering with Women at
Gartner (W@G) in 2015, before it was
an official ERG in India — I brought acake to our first International Women’s
Day celebration. Since then, I was achapter lead in Gurgaon, then becamea regional lead for India, and now I’ma global co-chair for the ERG. It’s beena humbling and incredible experience.
I’ve learned to understand the needs
and challenges of chapters in North
America and EMEA, and it’s provided
great insight into how to be inclusive ofpeople from across the company in mydaily work.”
Anjali Grover
VP, Team Manager,
Research & Advisory,India
9+ years with Gartner
25

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Recruiting Top Talent to Gartner
Gartner is committed to hiring and developing the best talent in the world. We
recruit people at every stage of their career — from interns to senior leaders.
Our success is anchored in investments in processes, programs and partnershipsthat build awareness about our talent brand and value proposition so that top
candidates from all backgrounds can see themselves at Gartner.

Early career

By leveraging deep, long-standing partnerships with universities and student
organizations globally, we have intentionally established programs designed tobridge the gap for students transitioning from university to the real world. We offer
summer programming to college students who are early in their academic journey
and want to develop their professional skills and learn about career opportunities
as well as on-site rotational programs that help develop professional skills whileproviding exposure to Gartner senior leadership.

Our entry point career programs contribute to our continued growth and longterm success, providing opportunities for associates to establish lifelong careers
at Gartner. Gartner is strategic in investing in its early career population toenhance internal mobility and improve quality of talent.
For some of our associates, their path to growing with Gartner begins with aninternship while completing their studies. We offer global internship programs insales, consulting, global services and delivery, research and advisory (R&A), IT,
finance and more. Each year, our internship program hires hundreds of students to
support business projects, take part in professional development and networking
activities, and ultimately determine if they might be a good fit for Gartner. We
encourage the success of our interns by aligning each participant with a mentor.
Interns highly rate their overall experience. More than half of the interns areoffered a full-time role and the majority accept.

26

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Spotlight on early career partnerships

An inclusive approach to hiring top talent

For the sixth consecutive year, Gartner was proud to be the product sponsor
at the National Collegiate Sales Competition (NCSC). Regarded as the “Super
Bowl of Collegiate Selling,” NCSC is the longest-running university sales roleplay competition in existence. Through this partnership, Gartner supports thedevelopment of future sales professionals with training opportunities and realtime feedback during the competition. In addition, our partnership helps fuelthe future of Gartner by connecting talented future sales professionals with ourcurrent associates.

Gartner continues building systematic and consistent practices to foster highquality and diverse talent pipelines. Through global programming, Gartner
recruiting teams dedicate time to proactively source and engage with candidates
from diverse backgrounds who meet the company’s high bar for talent. This
programming has helped identify thousands of additional leads to cultivate forpotential introductions to hiring managers, and it has resulted in hundreds ofaccepted offers for full-time opportunities.

Gartner has also been a corporate partner of CEMS for eight consecutive years.
CEMS is a global alliance of business schools and corporate and social partners
that together offer the CEMS Master in International Management. The programis designed to help students build real-life business experience in an internationalsetting. As a corporate partner, we bolster student development by offering
Skills Seminars, where students have access to our experienced consultants andpractice skills acquired during the program.

In 2023, the company launched a Talent Sourcer Development Program designed
to develop emerging talent from a wide range of backgrounds and skill sets forthe future of our DEI Talent Acquisition organization. The program is expected tofurther diversify our highly skilled pools of internal talent.

In 2023, we launched a new national partnership with Pi Sigma Epsilon (PSE), an
organization addressing career readiness and advancement through community,
education and competition with an emphasis on sales and selling skills. Throughthe partnership, we are able to drive high-caliber early career talent for sales roles
and beyond.

27

Associates

Community Impact

Environmental Sustainability

Clients

GovernanceInclusive hiring partnerships
Building relationships with communities requires investment over time, andwe deepened our partnerships with a number of organizations in 2023. During
the year, Gartner renewed its investment as a sponsor of the National Sales
Network (NSN) Annual Conference and Career Fair in Dallas, TX. NSN is thecountry’s largest nonprofit organization focused on the professional growth anddevelopment of Black sales professionals. Also, we kicked off 2023 by sponsoring
the New Year New Network event for the Black Young Professionals (BYP)
Network, a U.K.-based organization that connects Black professionals to career
opportunities to further their professional success. Furthermore, we continued
our relationship with the women-centered organization Forté Foundation andcultivated talent by joining a series of webinars and conferences alongside thisgroup, including providing support for their Women of Color Symposium.

2023 Corporate Responsibility Report

Gartner also explored new professional communities by establishing new
relationships with, for example, the Service Academy Career Conference (SACC),
which enabled Gartner to attract and connect with highly qualified candidatesof the U.S. Veteran military community. We also forged a relationship with
Disability:IN, the leading nonprofit for business disability inclusion worldwide. As
the sponsor of their virtual conference, Gartner not only engaged and networked
with members who joined the conference but also leveraged resources to extend
our inclusionary practices for people with disabilities.
Gartner’s ERG members were critical to the success of these partnerships andevents, often volunteering to speak on panels, engaging in on-site recruitment
efforts, and providing meaningful feedback on the candidate and Gartner
associate experience to enhance Gartner’s programming.

28

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Engaging Our Associates
We support associate engagement at Gartner across many different dimensions,
including career development, inclusion and belonging, and associate wellbeing. We strive to create the conditions that empower our associates,
representing five generations from Silent Generation to Gen Z, to perform attheir best. We help to ensure they are meaningfully challenged and find purposein their work. In 2023, turnover rates were down by 30% as compared with
2022. Average associate tenure is five years. Our top leaders, known as theG150, have an average tenure of 15 years.

Enterprisewide engagement survey
At Gartner, we use data and ongoing feedback to continuously improve acrossevery part of our business — including our culture. Through an enterprisewide
2023 GartnerVoice Engagement Survey, valuable feedback was obtained fromapproximately 17,000 associates (representing 86% of our associate base),
giving us powerful insights that can help leaders at various levels understandthe opportunities for effecting organizational growth. Survey results are used
for a number of enterprisewide and business-unit-specific initiatives targeting
key areas of engagement and retention, such as leadership effectiveness,career development, business process improvement and more. Ultimately,
the 2023 survey results indicate that Gartner associates are highly engaged.
Our engagement-and-intent-to-stay scores were both in the top 10 percent
of scoring companies when compared against external benchmarks.

29

Associates

Community Impact

Environmental Sustainability

Clients

GovernanceHybrid work environment
We have a purposeful location strategy with established hubs in key talent markets
and operate in a hybrid work environment. For our company, hybrid means working
virtually and commuting to an assigned office when there is a reason to do so. Over
many years, we’ve found our hybrid approach is a key driver of our success, fuelingour business growth by deepening relationships across the business and enablingcolleagues to work together — virtually and in person — as one unified team on a
global scale to better meet the needs of our clients.

2023 Corporate Responsibility Reportcasual breakout zones and collaboration spaces for teams. A number of Gartner
sites feature amenities supportive of well-being, including fitness centers,
complimentary nutritious food and beverages, and ample access to sunlight,
greenery and outdoor space. We also offer wellness rooms for associates to attend
to personal needs, such as pumping breast milk. Our goal is to operate safe,
comfortable, easy-to-use spaces that support collaboration and productivity, andmeet the needs of our business.

We have been intentional in creating connectedness to support our hybrid
environment, enabling leaders to lead and associates to perform at their best whileworking virtually. Virtual professional development opportunities, recognitions
and celebrations, such as milestone work anniversaries, help associates feel seen
and connected to our culture. Also, we foster community through teams at the
microlevel and cross-functionally through ERGs, for example. Through these efforts,
we intend to inspire lifelong career opportunities, growth and development.
When associates do come to the office, either to collaborate or out of preference
to working virtually, they encounter an inspiring, best-in-class environment. Our
vibrant spaces allow associates to choose the working style that best suits theirday, including sit-to-stand workstations with large monitors, quiet focus pods,

30

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Learning and Development
We are committed to a culture of high performance, cultivating lifelong careersand developing world-class leaders. To fulfill this commitment, we invest in anenvironment of continuous learning opportunities for all Gartner associates,
including enterprisewide and role-specific development programs. Programs
evolve each year so that associates are well-positioned to achieve their goals,
develop their skills and grow. At any point in the associate journey, regardless ofgeography, tenure, business unit or career progression, relevant resources areavailable to meet associates in their moments of need.
These resources, which boost what is learned through experience and exposure,include content designed to build both technical skills and leadership capabilities.
Associates have multiple options to learn in our hybrid work environment throughblended learning solutions, coaching and mentoring programs, live workshops
and on-demand resources, such as e-learning, job aids and bite-size content.
In addition, they can further their professional qualifications through our tuition
reimbursement benefit.

Our cross-business learning opportunities are available on the GartnerYou online
learning platform. It serves as the centralized location for tens of thousandsof digital learning resources on topics ranging from emotional intelligence totechnology skills. In 2023, GartnerYou offered approximately 39,000 learning
resources, with over 375,000 completions globally.
In an effort to create connections to our culture for new hires, we invested in
our Welcome to Gartner program in 2023. New hires are introduced to ourbusiness model, economics and elements of our culture through a senior leaderled conversation and supporting on-demand resources that further explore ourbusiness and culture.

31

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Leadership development
Gartner takes a segmented and scalable approach to building leadershipcapabilities at all levels within the organization. Our aim is to help leaders succeedin their current role, prepare them for expanded leadership, effectively navigate
the ever-changing business environment and discover new approaches andsolutions. Our leadership curriculum provides a thorough understanding of oureconomics, strategy and culture — including DEI, our leadership principles andour management philosophies. Our leadership development experiences are
tailored to meet the unique needs of aspiring managers, current managers, andsenior and executive leaders. With access to both on-demand and live content,these development experiences provide flexibility for self-paced learning journeys.
Gartner’s development experiences designed specifically for our G150 leaders
at the executive level help build the capabilities of top leaders by focusing on
our business, strategy, operating model and leadership principles. This group ofleaders comes together in person and virtually throughout the year to learn fromand engage with our Operating Committee.
As diversity, equity and inclusion are at the core of our operations, we areintentionally accelerating the diverse leadership pipeline. Gartner’s Xcel
Leadership Development Program (Xcel program) is an immersive experience
designed to build the capabilities of leaders from underrepresented groups. The
program offers opportunities to dive deep into real cross-business challenges and2023 Corporate Responsibility Reportgain exposure to Gartner executive leaders, all while strengthening leadershipcapabilities. Two cohorts of associates have completed the program since its
inception in 2021. The second cohort, which graduated in 2023, was double thesize of the first.

Learning programs at the business unit level
Gartner business units offer development programs tailored to the specializedskills* associates need to realize their goals; examples are in Gartner Sales,
R&A and Gartner Consulting, comprising approximately 50% of our workforce.

Gartner Sales
Sales-specific learning and development programs help accelerate theproductivity of our sales associates through a platform of development
programming, on-demand learning and sales coaching. New investments in sales
associate development include additional coaching support for associates in theirfirst year, new programs to engage and develop our tenured segments of sales
associates and an expanded Sales Development Program focused on increasing
early career sales readiness.

*Gartner does not provide specialized services, such as accounting and audit services, that require professional licenses.

32

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Gartner Research & Advisory
Gartner R&A learning provides a robust curriculum for new and tenured
associates. Through our offerings, associates can learn researchmethodologies and analytical skills that drive our insights; outlining anddesign skills that ensure content is consumable; and diagnosis, facilitationand presentation skills to ensure quality interactions. This learning happens
through multiday programs, just-in-time sessions and coaching workshops,
and it is facilitated by our diverse faculty of subject matter experts (SMEs).
Through the Global Talent Lab, early career associates are trained as R&A
researchers and experts to deliver leading research, insights and strategic
guidance to advance our clients’ mission-critical priorities. Global Talent
Lab associates undertake complex assignments and receive extensive
training geared toward their long-term success. Lab programs are locatedacross EMEA, North America and APAC. Over 40 associates joined the Lab
program in 2023.
Key highlights from 2023 include the development of a signature
Honeycomb Career Pathing session, aiding associates, alumni and clientsin determining career paths. Also, Lab associates collaborated acrossregions to launch new DEI events, such as a Neurodivergence at Work
speaker event and a global holiday and traditions calendar. In addition,
Lab managers organized in-person capstone workshops to enhance Lab
associates’ stagecraft skills for major conferences like the Gartner IT
Symposium/Xpo™ conference.

“The Lab is a collaborative, supportive and engaging‘ecosystem’ that was instrumental in driving the solid
career foundation I have today.”Annie Chen
Senior Specialist in Research, Financeand Global Talent Lab Associate, U.S.
1+ year with Gartner
33

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Gartner Consulting
Gartner offers numerous learning frameworks across various consulting roles.
Resources and information provided to new Consulting associates enable themto build the knowledge, skills and connections needed to excel in their new
role. In addition to self-paced curriculum, we offer a one-day virtual New Hire
Boot Camp. Once a consultant is more established in their role, they can accesslearning journeys for every stage of their career, including learning for Delivery
Consultants, Engagement Managers and SMEs, and Partners. We have a mixof self-led and live engagements that culminate in a live skills week. Relevant
external training offerings are also offered.
In our pursuit of getting better, faster and stronger every year, in 2023, theConsulting Automation Transformation (CAT) program introduced a new platform
to manage the consulting engagement life cycle. The self-paced training
modules for the program rollout included system guides, video demonstrations
and learning assessments. We delivered targeted role-based curriculums for all
Consulting associates, partners and engagement managers, and all Consulting
associates were trained on various aspects of CAT.

34

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Career Progression
Gartner is committed to providing associates with a lifetime of opportunities togrow with Gartner, driven by their passion and performance. As Gartner continues
to grow, opportunities for professional development and role creation increase as
well. In 2023, more than 4,000 associates, representing approximately 20% of ourworkforce, earned promotions.
Gartner is also committed to developing and retaining its talented associates
by supporting internal mobility, which in turn supports our business needs andour associates’ professional development. This commitment supported filling
more than 30% of open roles with internal candidates in 2023. To help associates
clarify their aspirations and the actions that will help them achieve career andperformance objectives, we offer such tools as Individual Development Plans(IDPs), which serve as a map for growth, and we encourage a partnership between
associates and managers.
For information on succession planning, please see 2024 Proxy Statement.

4,000

Performance management
Performance management helps associates gain clarity and direction, provide
feedback and support, and take ownership for continuous growth anddevelopment in the pursuit of great results. Gartner’s approach focuses on
activities that drive high performance, including goal setting, ongoing feedback
and coaching, professional development and reviews. Regular meetings between
managers and associates ensure that day-to-day work contributes to theestablished priorities. In addition to fostering a stronger sense of engagement,
this ongoing dialogue enables agility to shift to new priorities as requirementschange. Gartner provides opportunities through work assignments and learning
resources for associates to develop skills and capabilities in line with identified
areas of growth. We also provide best practices for soliciting feedback andguidance for preparing for performance reviews. We continue to weave DEI
considerations into our talent development and progression processes. In
addition to the integration of year-end performance review training for managers
designed to mitigate bias, in 2023, the DEI COE created a resource to prepare
leaders on how to speak about their talent using inclusive language.

associates earned promotions

35

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Compensation and Benefits
Compensation strategy
As a high-performing business, Gartner embraces both pay for performanceand equal pay. To attract high-performing associates and retain and motivatethem to deliver results, we embrace pay for performance. This means, we will
disproportionately pay more to associates who are top performers. We embrace
equal pay, which means we pay associates equally for doing equal work, equallywell, in the same location. And, if an associate’s performance is stronger thananother’s, we strive to pay our highest performing associates more. The conceptof equal pay allows for differences in pay based on such factors as experience andperformance but not gender or ethnicity.
We actively benchmark our roles versus our talent competitors to achievethese objectives and make sure that we are paying fair wages to all for doing
similar work at similar levels of performance in similar geographic areas. New
hires are offered competitive target pay opportunities that reflect our equal pay
practices. Our annual performance review cycle also rewards our associates fortheir ongoing performance and provides differentiated pay opportunities for ourhighest performers.
In addition to our compensation strategy, we continuously evaluate our practices,
including evaluating gender pay gaps. We hold ourselves accountable in creating
an equitable workplace that attracts and advances all of our talent. Overall, weare proud to offer differentiated pay for differentiated performance and do so ina manner that embraces equal pay.

36

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Benefits

Mental health

Gartner prioritizes associates’ well-being through best-in-class benefits. We
provide an array of programs that support associates through various life stages
and pivotal moments — such as expanding their family or caring for a loved one.
We strive to offer core benefits everywhere, such as preventive care, quality mental
healthcare, wellness fund, life insurance, same-sex partner coverage, Charity
Match, emergency financial assistance and paid leave for important moments.
We continuously evaluate our programs and enhance benefits, which helps makeGartner an attractive place to work. Among other stakeholders, our ERGs provide
valuable input about the needs of specific communities to help ensure we are
addressing associate needs.

We know associates juggle multiple roles and responsibilities in their daily lives.
And while the challenges faced at home, at work, or in our local and global
communities may be unique, one thing is certain across the board: Balancing it
all can be stressful. From coaching and counseling to treatment and recovery,
Gartner’s plans for U.S. associates include a range of in-person and virtual
programs to support mental well-being, address short-term concerns and specificconditions, such as substance abuse and eating disorders, or provide longer-term
treatment. In addition, there are resources for caregivers of children with learning,social or behavioral challenges.

Physical well-being
In the U.S., Gartner’s comprehensive medical, dental and vision care plan
options and preventive programs allow associates to gain control of theirhealthcare and choose options that best fit their personal needs. We keep pacewith innovation by investing in emerging programs that impact the quality of life
for associates — for example, a digital program to treat common musculoskeletal
conditions and specialized support for parents and caregivers raising children
with learning, social or behavioral challenges, or developmental disabilities. Our
U.S. medical plan covers gender-affirming care, treatment for autism, fertility
treatment and travel to another state if required due to restrictions preventing
access to care in a person’s home state.

All Gartner associates and their dependents also enjoy complimentary accessto confidential, evidenced-based mental healthcare, as well as resources tohelp navigate everyday matters, including legal and financial experts; an online
legal library; and child, adult and pet care referrals through Gartner’s Employee
Assistance Program (EAP). The program offers short-term, professional counselingand support to cope with any number of life’s challenges. In 2024, this will be
expanded to include online provider matching and appointment booking for
quicker access to quality providers, as well as resources for managers to support
their teams.
In 2023, we bolstered digital education and resources for associates experiencing
perimenopause and menopause. Also, we continue to regularly share well-being
content on our intranet, with guidance for prioritizing mental health.

37

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Financial fitness
We understand that financial health is a key part of associates’ well-being. Gartner
benefits can help associates manage day-to-day finances, plan for the future,
prepare for the unexpected and manage stress. All associates can access free anddiscounted financial or legal consultation through EAP. Associates may participate
in the Employee Stock Purchase Plan (ESPP), which enables them to purchaseGartner stock at a discount.* Associates have access to financial grants if theyexperience financial difficulties due to catastrophic events through the Associate
Assistance Fund as well as company-paid life insurance. Associates also haveaccess to tuition reimbursement, up to a maximum of $5,250 per calendar year,
for eligible college courses.
In the U.S., we offer a 401(k) plan with a generous match. Upon joining, eligible
new hires are automatically enrolled in the program. In addition, we offer tax
savings programs, including health savings accounts, healthcare and dependent
care flexible spending accounts, and pretax commuter benefits. We alsooffer financial support for associates growing their family through adoption
or surrogacy.

2023 Corporate Responsibility Report“After finding my footing in my first year at Gartner, I was
accepted to a master’s program in information studies.
I had long been interested in furthering my educationin this area. Through the support of my manager andthe tuition reimbursement program, I have been able tofeasibly pursue this degree and gain a strong academic
underpinning to complement my professional experience.”
Tiffany Pullin
Director, SEO, U.S.
6+ years with Gartner*ESPP is offered to associates working at least 20 hours per week in Australia, Austria, Belgium, Brazil, Canada, Denmark, France,
Germany, India, Ireland, Italy, Japan, the Netherlands, Norway, Singapore, Spain, Sweden, Switzerland, the U.K. and the U.S.

38

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Caregiver resources

Parental leave

We recognize that in addition to their job responsibilities, many associates arealso caregivers, whether it be for an aging adult, a young child or a loved one
who requires assistance. Gartner looks to support associates with caregiverresponsibilities through a variety of offerings. For example, U.S. and U.K.
associates with caregiver responsibilities have access to a modern platform to
track care plans and care coordinators who can help manage administrative andlogistical tasks of caring for loved ones, as well as subsidized backup child andadult care, tutoring discounts and more. Globally, associates have access to a
resource to help them find care through our EAP, and in India, Gartner offers
a subsidized creche benefit. In addition, we pay for breast milk shipping forbusiness travelers.

The birth or adoption of a child is a special
time in an associate’s life. Gartner supports
this unique life event by ensuring all
associates have access to full base pay torecover from childbirth and/or to care forand bond with their new family member.
The target minimum duration of paid leaveis 16 weeks for birth mothers, four weeks
for fathers and eight weeks for adoption. In
the U.S., birth mothers receive eight weeks
of short-term disability and all parents canselect between eight weeks of primary or fourweeks of secondary caregiver leave.* We areproud to be able to provide commission toassociates on a paid leave of absence greaterthan six weeks in most countries — available
to 90% of the associate population.

Paid time off
Spending time away from work to relax, connect with others and practice selfcare is important to overall well-being. We know all associates have different
needs, and therefore we offer the flexibility to use paid time off in a manner best
suited for each unique individual. Gartner offers paid holidays specific to eachcountry, as well as country-specific policies to address other time off needs, suchas leave for bereavement or military service. In 2024, we are introducing fourweeks of paid caregiver leave in the U.S.

Gartner’s gift package for
U.S. associates welcoming
new babies*Terms such as “primary caregivers” and “secondary caregivers” vary in definition on the basis of local nuances and customs.

39

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Gartner WellBeing FundThe Gartner WellBeing Fund is a flexible wellness benefit for eligible
associates. It provides financial support for a broad range of purchases andpaid activities that support total well-being and help associates thrive in a
hybrid work environment. In 2023, the annual reimbursement maximum wasdoubled in most eligible countries, and the range of allowable purchases andactivities was expanded.
The WellBeing Fund provides reimbursement for a variety of items andactivities spanning the categories below. Here are a few examples:• Wellness equipment­— fitness equipment, digital trackers• Wellness activity and membership — health apps and memberships,
enrichment classes, cultural experiences

2023 Corporate Responsibility Report“I was excited to learn that Gartner’s WellBeing Fund covers
purchases that enable my family and me to reduce ourenvironmental footprint. In 2023, in conjunction with aproject my family undertook to install solar panels on theroof of our home, we were able to subsidize the purchaseand installation of a charging station for our electric vehicle
with the Wellbeing Fund allowance.”
Anna Jacklin
VP, Global Real Estate, Australia
23+ years with Gartner• Home office expenses — ergonomic home office furniture and equipment,
supplies, internet• Financial wellness — estate planning, financial advisors, student
loan payments• Supporting the environment — energy efficient appliances,sustainable technology

40

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Associate Safety and Security
At Gartner, we are committed to pursuing excellence in everything we do, andthis includes the management of physical safety and asset security. The Gartner
Global Safety and Security (GSS) team provides the expertise, policies, processes
and resources to safeguard our associates, guests, offices and events aroundthe globe. The focus areas of the GSS program include physical security for
Gartner offices, occupational health and safety, event safety and security, andtravel security, crisis management and emergency response. The team employs
several different systems to manage occupational health and safety, including one
that monitors compliance with local safety regulations and another that records
incidents. See our Global Safety and Security Policy Statement here.

Safety and security training

communicate with associates quickly across several channels — email, SMS text
and phone — and identify any issues that may require further action.

Risk identification
The GSS team helps define and anticipate risks and vulnerabilities that have thepotential to impact the entire enterprise, as well as identify appropriate mitigations.
GSS proactively conducts safety and security risk assessments at Gartner sites.
This includes assessments of external threats, internal processes, on-site andremote confirmation of security measures, and processes to determine if there
are changes in site-level risks. A risk assessment could be triggered by a change inexternal or internal risks or a significant safety or security concern.

Health and safety are a shared responsibility among associates at every level ofthe organization, and every associate plays a role in ensuring a safe workplace.
Safety and security training and guidance are made available to associates
digitally and in person, and they cover topics ranging from ergonomics, to travel
security and crisis response. Training is also provided to associates who attend
conferences, who volunteer to become first aiders or fire wardens, or who join
office-based safety committees.

Emergency response
In the event of an immediate security issue, an emergency notification tool isused to rapidly disseminate information or conduct a welfare check, for example,
after a severe weather or natural disaster event. This system enables Gartner to41

Associates

Community Impact

Environmental Sustainability

Clients

GovernanceCommunity
ImpactGartner Gives Charity Match
Associate Volunteering
Community Impact Speaker Series
Associate Assistance Fund

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Our associates drive impact in the communities where they live, work and serve
our clients. We support their efforts with the Gartner Gives program, whichempowers associates to volunteer with the organizations that they are most
passionate about, double their giving through Charity Match and receive a grantin the event of financial distress due to catastrophic events. This is how we create
positive change and strengthen our communities.

Gartner Gives
Volunteer

Charity Match

Associate
Assistance
Fund

43

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Gartner Gives Charity Match
Gartner associates are deeply embedded in our communities and care about abroad range of causes. They are the drivers of Gartner’s giving. Associates whomake financial contributions to qualified charitable organizations are eligible formatching by Gartner up to $5,000 per associate per calendar year.* We facilitate
special giving campaigns throughout the year in recognition of extraordinary
events and the need for disaster relief efforts. In 2023, this included special
campaigns for the earthquake in Turkey and Syria, and the wildfires in Maui.
In response to the Israel-Hamas war, we launched a Gartner Gives Double Charity
Match campaign to increase the impact of our associates’ donations. Double
Charity Match campaigns increase the corporate match to $2 for every $1 donatedby associates. Overall, in 2023, 17.8% of associates made matched donations tomore than 4,100 nonprofits, amounting to approximately $7.6 million donated.
Roughly one-third of giving was raised during high-impact Double Charity
Match campaigns.

$7.6M
donated by Gartner and its
associates in 2023

17.8%
of associates made matcheddonations to more than 4,100
nonprofits in 2023

*Associates who work 20 or more hours a week44

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Associate Volunteering
Another way associates can make an impact in the community is throughvolunteering. The Gartner Gives volunteer portal provides associates with
opportunities to organize and participate in events both within and outside Gartnerthat are most aligned with their interests and passions. We celebrate the spirit ofvolunteerism among our associates, business units, ERGs and the Gartner Green
Team. In 2023, Gartner associates logged approximately 15,000 volunteer hours.

15,000volunteer hours logged
in 202345

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

2023 volunteering highlights
Harry Chapin Food Bank (North America)
Harry Chapin Food Bank is the largest hunger-relief nonprofit in Southwest
Florida, covering the region that includes Fort Myers where Gartner has aCenter of Excellence. The food bank was an integral part of the community
after Hurricane Ian struck the area. In 2023, nearly 30 Gartner associates came
together to volunteer over 80 hours sorting canned goods and pantry stocking.
In addition, associates donated canned goods during food drives throughout
the year.

46

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility ReportWhite Lodge Centre (EMEA)
Gartner associates and their teams came together in 2023 to volunteer at theWhite Lodge Centre, a nongovernmental organization that provides services tohelp those with a range of disabilities, and their families and caregivers, leadfulfilling lives.
Gartner teams supported various initiatives by cleaning and painting areasat White Lodge. During Earth Month, the teams transformed the outdoor
spaces with new plants and shrubs, brightly painted benches and flower beds,
and established clear areas for greenhouses. During the Season of Givingfrom October to December, associates supported White Lodge’s Christmas
Fair. Volunteering activities included clearing and cleaning outhouses,
beautification of the area and prepping treats for attendees. In 2023, Gartner
associates donated over $14,500 to the White Lodge Centre, inclusive ofGartner Gives Charity Match, and logged more than 200 volunteer hours.

47

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Snehasadan (APAC)
Snehasadan is a nongovernmental organization that provides a home and a futurefor homeless children in Mumbai, India. Gartner’s Mumbai-based associates had
multiple opportunities to volunteer with Snehasadan during 2023. For Earth Day,
Mumbai associates visited the orphanage to help plant a garden for the children.
It was a fun and educational event that allowed associates to spread awareness tothe children about the environment. In June, associates came together to support
an Emergency Preparedness and Fire Safety Training to provide education onrisk mitigation during emergencies and disasters. During the Season of Giving,associates spread holiday cheer to the children in the shelter.

48

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Community Impact Speaker Series
The virtual Community Impact Speaker Series program provides a venue for
associates to learn about social and environmental issues and how nonprofit
organizations are addressing them. The program allows associates to discover
new ways to make an impact in the communities in which they serve. In 2023, weorganized more than 35 events providing a platform for organizations to present
on a wide range of issues, including poverty, education, homelessness, disaster
relief and the environment. Associates who attended these presentations gained
insights, perspective and opportunities to support these organizations.

“I attended a few Community Impact Speaker Series eventsin 2023 and found them all very engaging and informative.
It is a great way to connect with colleagues from all overGartner, take a break from our day-to-day work and focus
on important issues. I got to learn about some of the great
work people are doing all over the country. Sometimes, wegain general knowledge on things we knew nothing about.
I am looking forward to attending plenty more Speaker
Series in the future!”
Mamta Adams
Senior Data Analytics Engineer, U.S.
1+ year with Gartner

49

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Associate Assistance Fund
The Associate Assistance Fund is a secure, tax-compliant platform for associates
to help Gartner colleagues in times of need. This fund provides grants to
associates who experience financial hardship caused by catastrophic events, suchas flooding, hurricanes, wildfires, extreme weather and more. Associate donations
to the Associate Assistance Fund are eligible for the Charity Match, and 100% of
associate donations directly support fellow associates. Gartner covers the cost of
all fund operating expenses.

50

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Environmental
Sustainability
Governance
Net-Zero Strategy

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

At Gartner, we believe we have an obligation to operate our company sustainably
and address the challenges and risks that climate change presents. To addressthese risks, our commitment to continuous improvement in our approach tosustainability remains steadfast. We enable continuous improvement throughstrong governance, as well as through a robust net-zero strategy in alignment withour corporate and financial objectives.

52

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Governance
Gartner’s Environmental Sustainability Steering Committee creates, advancesand oversees Gartner’s environmental sustainability strategy. This entails
defining Gartner’s sustainability goals, collecting environmental data from acrossthe business, identifying and monitoring risks, and overseeing outcomes ofenvironmental sustainability projects and initiatives.

Steering Committee in 2023 included reviewing our near-term emissions
targets, conducting a climate change risk assessment, discussing emissions
reduction initiatives and third-party assurance, updating Gartner’s Environmental
Sustainability Policy, engaging associates through the Green Team and launchingeducational resources for sustainability. In addition to the work of the Steering
Committee and the Executive Council, Gartner’s Governance/Nominating
Committee of the Board of Directors oversees ESG priorities and initiatives,
including those related to addressing climate change.

The Steering Committee meets regularly and includes representatives fromthe Conferences, CSR, Finance, HR, IT, Legal, Real Estate, Source to Contract(Procurement) and Strategy teams. This Steering Committee reports toGartner’s Corporate Responsibility Executive Council. Agenda items for theEnvironmental Sustainability Steering Committee

Conferences

CSR

Finance

HR

IT

Legal

Real Estate

Sourceto Contract

Strategy53

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Environmental Policy
Gartner’s Environmental Sustainability Policy, which was updated in 2023,
applies to all Gartner business operations and Gartner associates. It outlines ourcommitments to:• Achieve net-zero carbon emissions by 2035 in alignment with SBTi’s Net-Zero
Standard• Continuously improve carbon footprint tracking accuracy, and report findings onan annual basis with transparency; implement programs for carbon reduction• Identify and promote sustainable practices within business operations• Use energy-efficient design, and increase procurement of renewable energy
where practicable• Promote sustainable travel options where practicable and in alignment with ourtravel policy• Include sustainability considerations in asset management where possible2023 Corporate Responsibility Report

We are committed to fostering environmental awareness and responsibility among
our suppliers as well. Gartner’s Supplier Code of Conduct, which our suppliersmust accept when they work with us, details our expectations with regard toenvironmental sustainability. We ask suppliers to go beyond complying withall applicable environmental laws and regulations by considering the potential
environmental impacts of daily business decision-making processes and theconservation of natural resources.

Climate change risk assessment
Gartner conducts a climate change risk assessment annually. The process
is supported by the Enterprise Risk Management team and members of theEnvironmental Sustainability Steering Committee and entails an assessment of
the risk types considered by TCFD: current and emerging regulation, technology,
legal, reputation, and acute and chronic physical risks. In 2023, each risk typewas deemed low but relevant, and our CDP response cited risk examples andmitigation processes for each risk type. Please see our TCFD Response tolearn more.

• Reduce waste generation, and promote recycling and circularity where practicable• Encourage Gartner landlords and suppliers to align with goals related toreducing carbon emissions, energy consumption, minimizing waste generation
and water usage• Increase awareness of, and promote associate engagement around, the topics ofenvironmental sustainability
54

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Net-Zero Strategy
Our commitment is to achieve net-zero greenhouse gas emissions by 2035 inaccordance with the SBTi’s Net-Zero Standard. We take a three-pronged strategic
approach to advancing toward this commitment. The first pillar of our approach is
to develop and maintain sound carbon accounting practices. Second, we embedsustainability into our operation through partnering on sustainability projects
with business units spanning the organization, including those represented by
the members of the Environmental Sustainability Steering Committee. Third,
we activate and engage associates on environmental sustainability topics andspearhead local action.

Gartner’s near-term emissions targets
In 2023, we took a significant step toward our net-zerocommitment through setting near-term science-based
emissions targets, which have been approved by the
SBTi as in line with a 1.5 C trajectory. SBTi defines andpromotes best practices in emissions reductions andnet-zero targets, including validating that emission reduction targets are inline with the latest climate science.

reduction of Scopes 1 and 2 greenhouse gas
53% absoluteemissions by 2029 from a 2019 base yearof Scope 3 greenhouse gas emissions from
52% reduction
business travel and employee commuting per full-time
employee (FTE) by 2029 from a 2019 base year

suppliers by spend covering purchased goods and
50% ofservices
and capital goods will set science-basedtargets by 2027

55

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Carbon accounting

2023 Corporate Responsibility Report

2023 Gartner GHG emissions

Following the guidance of the Greenhouse Gas Protocol, Gartner takes an “operational control” approachto consolidate and report its emissions. Under this method, Gartner accounts for all GHG emissions
from operations over which it has control. 100% of Gartner’s operations are included in our emissions
calculations. Our operational boundaries are as follows:

2.0%
Scope 1

• Scope 1: Direct GHG emissions that occur from sources owned or controlled by Gartner (fugitive
emissions, stationary combustion and mobile combustion)

13.5%
Scope 2
(market-based)• Scope 2: Indirect emissions from the generation of purchased electricity consumed in all offices and data
centers controlled by the company• Scope 3: Other indirect GHG emissions that are generated through Gartner’s activities, but from sources
not owned or controlled by the company
Gartner has conducted and completed a screening for all emissions sources in each Scope 3 category per
the GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard. Among the 15
categories the GHG Protocol established, six are considered material to Gartner:
Category 1: Purchased goods and services

Category 6: Business travel

Category 2: Capital goods

Category 7: Employee commuting

Category 3: Fuel- and energy-related activities notincluded in Scopes 1 and 2

The remaining categories were deemed not
applicable to Gartner, and therefore they were
not calculated.

Category 5: Waste generated in operations

84.4%
Scope 3

Numbers may not add to totals shown because of rounding.

56

Associates

Community Impact

Environmental Sustainability

Breakdown of 2023 Scope 3 emissions

11.9%
Employee commute

40.5%
Purchased goods
and services

Clients

Governance2023 Corporate Responsibility Report

Gartner has defined 2019 as the base year for the calculation of the company’s GHG emissions.
To calculate the company’s carbon footprint, Gartner leverages a third-party carbon accounting
software solution. The software offers emission factors from external data sources, such as EPA,DEFRA, IPCC and AGRIBALYSE for carbon calculations. To ensure the accuracy of our results,
emission factors are updated annually. We have obtained external limited assurance from Apex
Companies, LLC, for our 2023 GHG emissions data.
Over time, we have made significant improvements to our data quality and accuracy, including
making progress in shifting from estimated data to primary data and from annual calculations
to more granular, quarterly calculations. We also had a strong response rate from associates forthe annual employee commute survey, which enables us to calculate the employee commute
category of Scope 3 emissions more accurately. In addition, we engaged 67% of suppliers byspend to disclose their emissions attributable to servicing Gartner through the CDP Supply Chain
engagement program.
It may be necessary to adjust or recalculate emissions to account for possible significant changes.
Our GHG Emissions Recalculation Policy outlines that a change is significant if it has a cumulative
impact of 5% or larger. In the case of structural changes, it may be necessary to carry out arecalculation below this threshold. Organic growth of the company does not constitute a structuralchange for the purposes of this policy.

36.4%
Businesstravel0.3%
Waste
generated

6.7%
Capital goods

4.2%
Fuel- and energyrelated activities

57

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Progress on targets: 2023 emissions reporting

2023 Corporate Responsibility Report

Greenhouse gas emissions (tCO2e)

Scope 3

In 2023, Scopes 1 and 2 (market-based) greenhouse gas emissions totaled 9,591.4
tCO2e.* This represents a 45.5% decrease against our 2019 base year, despite
Gartner’s growth as a business. Scope 3 greenhouse gas emissions totaled
52,072.0 tCO2e, representing a 50.9% decrease against our 2019 base year.
Greenhouse gas emissions from business travel and employee commuting per
full-time employee decreased by 52.5% and 71.7%, respectively, from the 2019base year. Finally, through the CDP Supply Chain engagement program, we foundthat 36% of suppliers by spend covering purchased goods and services andcapital goods have set science-based targets of their own.

*tCO2e = metric tons of carbon dioxide equivalent

Numbers may not add to totals shown because of rounding.
2019-2022 emissions data has been restated due to improvements in the accuracy of our data.

Scope 2
(market-based)
Scope 1

106,139.3

32,547.1

20,534.1

36,594.4

52,072.0

14,715.1

9,664.9

8,210.2

9,475.0

8,345.3

2,871.4

2,543.1

2,353.3

1,224.4

1,246.2

2019
Total
123,725.8

2020

Total
44,755.1

2021
Total
31,097.6

2022

Total
47,293.8

2023

Total
61,663.4
58

Associates

Community Impact

Environmental Sustainability

Clients

Governance

As we resumed normal level of operations and our business continues to grow,overall GHG emissions increased in 2023 compared with 2022. Over time, we
project emissions reductions to the target levels as a result of our sustainability
initiatives and the advancement of our decarbonization strategy.

2023 Corporate Responsibility Report

Progress on near-term science-based targets

2019 base 2022
year

2023

Progressto dateNear-term
targets

Scopes 1 and 2
emissions (tCO2e)

17,586.5

10,699.4

9,591.4-45.5%

Reduceby 53% by2029

Business travelemissions per FTE

2.4

0.5

0.9

-61.0%

Reduceby 52% by2029

Employee commute
emissions per FTE

1.3

0.2

0.3

-76.7%

Reduceby 52% by2029

Suppliers(by spend) with
science-basedtargets

1.7%

36.0%

NA

36.0%

50% by2027

59

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Embedding sustainability into our business operations
We work across business units on various initiatives to embed sustainability into
our operations. We use various environmental management systems to track
consumption of energy, water and waste. To help meet our environmental targets,
Gartner prioritizes absolute reduction initiatives and has not used carbon offsets
to date.
Location and vendor selection
From office locations, to building materials and design, to suppliers and waste
management, environmental impact is an important factor in the decisions
we make. To measure landlord commitment to sustainability, we take into
consideration both the current and planned renewable energy source, energyefficient standards, LED lighting and low-carbon commuting amenities,
including proximity to transportation or ride-sharing options, availability ofbicycle racks and electric vehicle (EV) charging stations, and more.
To prepare new offices for fit-out, we strive to select vendors that follow
sustainability best practices to perform work in our spaces and use ecofriendly materials, including low-volatile organic compounds and/or repurposed
furniture from other office locations, to minimize our waste and carbon
footprint. New furniture selections are subject to certain key criteria, including
sustainability certification.

We lease a number of offices that adhere to standards set by internationallyrecognized sustainability ratings and certification systems, such as the U.S.
Green Building Council’s Leadership in Energy and Environmental Design (LEED),
EnergyStar and WELL. We also lease sites certified to local standards, such as
Building Research Establishment’s Environmental Assessment Method (BREEAM)
in the U.K., BOMA in Canada, NABERS in Australia, GRESB in Hong Kong and GreenMark in Singapore. Gartner’s Gurgaon, India, and Shanghai, China, offices havereceived a RESET air quality certification, designed to prioritize occupant healththrough the continuous measurement and management of indoor air quality
parameters, such as carbon dioxide, particulate matter and total volatile organic
compounds. Over 30 of our sites have a sustainability certification.

60

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Spotlight on Barcelona
Gartner’s Barcelona office offers a vibrant setting with numerous
sustainability features for our robust associate population at thisCenter of Excellence:• LEED Gold-certified building• Solar power generation• Energy efficiency:– LED lighting– Occupancy sensors– Smart daylight harvesting system– Energy Efficient Standard: A• Installation of electric scooter charging stations and bicycle racks• Installation of efficient taps and flushes to reduce water consumption• Centralized recycling system• Reusable dishware, silverware and dishwashers in pantries• Installation of sustainable fit-out (green interior) workspaces

61

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Energy reduction initiatives

Waste and water management

Gartner is making measurable progress toward 100% renewable energy forour general offices: In 2023, 28.3% of our overall electricity consumption was
generated from renewable sources, primarily wind and solar. We maintainexisting renewable energy contracts and continuously focus on identifying newopportunities. In 2023, Irving, TX, one of the largest sites in our portfolio, by
associate count, as well as offices in Barcelona, Tokyo, London and Dublin, began
consuming 100% renewable electricity. In addition, all leased data centers are
powered by 100% renewable electricity. In total, we consumed 6,836.0 megawatthours of renewable energy over the course of the year. This represents over a
40% increase in megawatt-hours powered by renewable sources as comparedwith 2022. We are also increasing the efficiency of our offices by investing in LED
lighting, installing motion sensors to turn lights on and off, and controlling lights
and HVAC systems through cloud-based building management systems.

Where practical and permitted in our leases, we have replaced older, inefficienttaps and flushes with the latest technology to deliver decreased consumption
in water and resulting waste. We have also implemented a centralized recycling
system for waste, eliminating individual receptacles and reducing plastic bags.
We facilitate the collection and proper disposal of associate batteries, tonercartridges, and where supported, food composting. We are eliminating singleuse plastics and have started offering reusable flatware, plates, mugs and glasses.
Reusable water bottles are now available for associates, and our larger offices
provide beverage options via a dispenser to eliminate plastic bottles. For futurereporting, we are starting to collect data for water and will significantly increaseprimary data for waste.
Given our shift to a hybrid environment, we are working to ensure that the space
we occupy does not exceed our needs. In some locations, larger offices havebeen closed to make room for smaller, more efficient and flexible spaces. When
we close offices, we look for ways to avoid waste. This can include repurposing
furniture at other locations, selling it to secondhand vendors or donating it to aworthy cause, such as a school. We also work to recycle unwanted materials to
avoid sending them to a landfill.

62

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Sustainable IT
Gartner is choosing cloud services with more efficient infrastructure and better
power usage effectiveness, leading to less energy consumption and emissions.
Data center emissions experienced a significant reduction compared with 2019because of the consolidation and decommissioning of equipment and the
procurement of renewable electricity.
The shift of the majority of our services/applications to the cloud has reduced theneed for physical hardware. When laptop upgrades are required, associates areprovided with laptops that are 25% less carbon-intensive than models from theprevious years.
Our e-waste recycling program helps keep electronic waste out of landfills. In
2023, Gartner enabled 14.2 metric tons of e-waste to be recycled and 11.6 metrictons to be reused. This is inclusive of e-waste collected across nine Gartner
offices that participated in Global Recycling Day in March of 2023, through which
Gartner associates had the opportunity to responsibly dispose of unwanted
e-waste from their homes. We also support local nonprofit organizations with IT
assets donations, such as laptops, with a total value of more than $160,000 being
donated in 2023.

“We have received 20 new laptops that were so kindly
donated to us by Gartner. Our Board of Management andthe teaching staff here at St. Bernard’s National School areso grateful to you and your company. The children here
are beyond excited to see our ‘New IT’ and eager to put
it to good use. These laptops will be such an asset to ourschool and to the children here for years to come.”
Aiden Reynolds
Principal, St. Bernard’s National School, Ireland

Gartner continued to transform our printing processes to reduce paper, tonerand power usage. Meaningful steps we have taken include transitioning our print
servers from our data centers to the cloud to improve energy efficiency, andpurchasing more sustainable paper for our printers where feasible.
63

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Responsible business travel

Employee commuting

Gartner operates predominantly as a digital business and leverages technology
as the primary format for meeting with prospects, clients and colleagues.
Where necessary, travel is one of the business tools used to accomplish ourglobal strategic objectives. Being thoughtful about how we travel supports
our sustainability efforts, improves associate work-life balance and allows us toredirect travel dollars to our growth and technology. As such, virtual meetings are
the first choice. There are parts of our business, however, such as conferences,where in-person interaction is particularly valuable to our clients and enhances
our product offering.

Our hybrid work environment is a key component of reducing emissions
associated with employee commuting, and we support less-carbon-intensivemodes of transportation, when commuting to an office is needed or desired.
We consider public transport connectivity as a key component when selecting
new office space, and we work with landlords to install bicycle racks and EV
chargers. In addition, we offer associates more sustainable commuting options
where applicable. For example, in Gurgaon, where we have a significant numberof associates, we transitioned to a car service that operates electric vehicles orvehicles that use compressed natural gas as opposed to diesel fuel. In Europe, we
introduced a car allowance instead of exclusively offering leased cars.

To help ensure that travel is appropriately managed, Gartner requires approval
for air (which constitutes over 90% of our business travel emissions), hotel or car
bookings, and it clearly communicates travel budgets to each business unit, down
to the frontline managers responsible for approving travel. These controls have asignificant impact on travel reductions. We continue to explore ways to minimize
our footprint by partnering with vendors, hotels and airlines that have a significant
focus on sustainability and lowering emissions.
In 2023, we began tracking the sustainability of hotel vendors throughour procurement process, specifically monitoring whether hotels haveestablished emissions reductions targets. Also, we are mindful of the footprintof Gartner associates’ travel when supporting our conferences, encouraging
more sustainable modes of transportation and limiting out-of-region travel
wherever possible.

64

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Engaging associates on environmental sustainability
Gartner’s Green Team is a voluntary, associate-driven group that brings together
people across the company to engage in environmental sustainability topics
and advance Gartner’s net-zero strategy in alignment with our corporate andfinancial objectives. The Green Team provides opportunities for all associates tocontribute to Gartner’s progress toward our net-zero commitment. In 2023, theGreen Team’s membership more than doubled to include more than 750 members.
Regional Green Team leaders across the Americas, APAC and EMEA spearheaded
local efforts to further Gartner’s commitment to accelerating progress toward
net zero. These leaders work with associates to build eco-friendly daily habits andincorporate sustainability into our operations.

65

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Green Team pillars
Connect

Learn

Drive change

through shared interestsand ideas

about topics related toenvironmental sustainability

by building eco-friendly daily habits andpartnering with business units on incorporating
sustainability in Gartner operations

2023 Green Team highlights
In 2023, more than 1,000 Gartner associates participated in over 30 in-person and virtual events in 13 different offices. Highlights include:

Earth Day
April

Global Recycling Day
MarchClimate Action Day
October

Plastic Free July

Biodiversity Day
May

Car Free Day
September
66

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Global Recycling Day
Global Recycling Day recognizes the detrimental impact of electronic waste on
the environment. In collaboration with Gartner IT and supported by the Green
Team, Gartner provided associates with the opportunity to drop off unwanted
electronics, such as monitors, laptops, cords, mobile phones, mice and keyboards,
at 10 Gartner offices.

“Participating in Gartner’s e-waste donation drive can havea significant impact on both the environment and ourcommunity. By donating our electronic devices instead of
discarding them, we help reduce the amount of electronic
waste that ends up in landfills, where it can release toxic
substances and contribute to pollution. E-waste donation
drives promote the responsible disposal and recyclingof electronic devices, ensuring that valuable materials
are recovered and reused. By participating, I can actively
contribute to a more sustainable future while making a
positive difference in the lives of others — it has been
special and motivational to do it with fellow colleagues!”
Cris Ng
Account Manager, Singapore
1+ year with Gartner

67

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Earth Day

Biodiversity Day

Earth Day is a global event that celebrates our planet and raises publicawareness about environmental issues. The Green Team invited Gartner
associates to participate in a number of associate-led activities throughout themonth, including beach and park cleanups, and tree and garden plantings.

For Biodiversity Day, Gartner associates in the Barcelona office came together
to hear from a local bee supplier about the importance of bee preservation. All
participants took home a jar of honey. In our London office, the Green Team
organized a screening of “Saving Our Wild Isles,” a documentary about the effects
of climate change and how associates can take actionable steps to reduce theirenvironmental impact.

68

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Plastic Free July

Car Free Day

During Plastic Free July, we held five in-person cleanup events and issued
weekly challenges on our internal communications platform, such as asking
associates to pledge to “choose to refuse” single-use plastics during the month.
In addition, we held a well-attended Community Impact Speaker Series event
raising visibility and support for a leading environmental advocacy organization
dedicated to protecting the water, land, wildlife and future of Southwest Florida,
which includes the region of our Center of Excellence in Fort Myers.

Car Free Day is a worldwide event that encourages alternative methods oftransportation. Green Team members encouraged associates to share photosof themselves traveling from point A to point B by modes of transportation otherthan a car. The photos inspired tips, tricks and connections.

69

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Climate Action Day
Climate Action Day is an opportunity to recognize, celebrate and advocate for amore sustainable and environmentally friendly world. Activities across the U.S.
and Europe centered on various environmental issues, from the effects of fast
fashion to species degradation. In Barcelona, the Green Team joined forces with
the Gartner Sports Club to host over 40 runners and hikers who worked together
to clean a local hiking trail.

70

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Sustainability learning module
In 2023, Gartner launched a Sustainability learning module for associates to learn
more about Gartner’s efforts to reduce our corporate carbon footprint. Throughthe module, associates have the opportunity to learn about:• Gartner’s environmental sustainability commitment• How we measure and track our corporate carbon footprint“The Sustainability module is a terrific way to learn
about and contribute to Gartner’s ongoing commitment
to achieving net-zero emissions. Follow along to see
company goals, what we are doing to achieve them andwhat you can do to help with this effort. We win as a
Green Team!”• The key focus areas to achieve our net-zero commitment• How our regional Green Teams support and amplify our efforts• How associates can get involved

Bob Fowler
Coordinator, Real Estate, U.S.
7+ years with Gartner71Associates

Community Impact

Environmental Sustainability

Clients

Governance

Clients
Sustainability Research
DEI Research
Conferences

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Gartner delivers actionable, objective insight that drives smarter decisions
and stronger performance on our clients’ mission-critical priorities. In today’s
world, these priorities include a vast variety of topics, including those related
to environmental and social issues, such as energy conservation and building
a diverse, equitable and inclusive organization. Gartner is a trusted source of
guidance for the market on these high-visibility and evolving matters. In 2023,
we continued to expand our research on these topics, with a 40% year-overyear increase in published research and a 77% year-over-year increase in client
requests on sustainability and ESG topics.

2023 Corporate Responsibility Report“With so many massive disruptions happening all at thesame time, from geopolitical polarization to significant
leaps in the capabilities of artificial intelligence, our clientsknow they need help and they turn to Gartner. Taking
artificial intelligence as an example, while the GenAI
models from 2022-2023 had a significant impact on theenvironment, we expect to see the rise of fewer resourceintensive innovations in computing and machine learningin 2024 — models will get smaller while producing higher
value. This is a win for our clients and is covered in our
research, the breadth and depth of which enables Gartner
to deliver exceptional value to clients.”
Chris Howard
Global Chief of ResearchDistinguished VP Analyst, U.S.
18+ years with Gartner73

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Sustainability Research
Increasing regulation and market requirements are magnifying the business
impact of sustainability risks and opportunities. As such, our 2023 CEO Survey
found that environmental sustainability continues to be a top 10 business priority.
Gartner’s sustainability research helps in identifying new market opportunities,
inflection points and disruptions. It also helps clients optimize costs, increase
revenue, mitigate risks, reduce GHG emissions and waste, and drive change.
For example, in 2023, Gartner research covered new mandatory reporting
requirements, such as the Corporate Sustainability Reporting Directive (CSRD)
in the European Union. Gartner advised CIOs on how to strengthen ESG data
management strategies to prepare for the CSRD and published a market guideto ESG management and reporting software, including those that support the
CSRD reporting standards. Research experts guiding clients in the optimization
phase offered a framework to assess sustainability and strategic cost optimizationand identified over a dozen “quick win” tactical energy conservation solutions.
Guidance to digitally enable existing and new products and services in ways thatmake them more sustainable helped lead toward transformation.
Gartner is meeting the moment as well through incorporating the topic ofgenerative AI into its sustainability research in 2023. This included insight onbalancing the environmental perils (through increased resource consumption) andpromises (through accelerating positive sustainability outcomes) of GenAI and use
cases of this new technology for energy and utility companies.

“Sustainability in our products, in the way we do businessand the way we work, is going to be core to everything
we do, and I think that when we look at success measuresand outcomes for businesses, it isn’t just going to beabout revenue and gross margin, it’s going to be about
your impact on the planet, whether that’s carbon, waste
or social. The thing that Gartner does well is bringing
research, bringing communities together to solve big
problems. Gartner is front and center as a facilitator tohelp the profession come together to solve a big problem
like sustainability.”
Donna Warton
CVP, Microsoft Windows + Devices,
Supply Chain and Sustainability

74

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

DEI Research
The new world of work, economic pressures and increasing sociopoliticalpolarization have not only transformed today’s business context but also reshaped
how organizations drive diversity, equity and inclusion (DEI). DEI continues to bea high priority, with 75% of CHROs indicating they intend to increase their DEI
spend over the next two years. Gartner DEI research helps HR leaders identify andnavigate these challenges effectively and swiftly. Core topics uncovered throughinteractions with clients include building an effective DEI strategy and governancestructure, enabling leaders and associates to create an inclusive workplacethrough DEI training and communication, and embedding inclusive practices intotalent management processes. Timely research notes help HR leaders navigate
DEI implications in the wake of the recent U.S. Supreme Court ruling banningrace-conscious admissions and other active bills targeting DEI. Furthermore, ourresearch supports both existing and unforeseen events, helping HR leaders nomatter where they are on their DEI journeys.

“The Gartner HR Score (a strategic planning tool for HR
leadership) helped us to level-set. For DEI, this got us alltalking the same language. The score also gave us tangible
pieces of information for how to deploy [DEI initiatives].”
Rachel Turitto
CHRO, First Interstate Bank

75

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Conferences
Gartner conferences offer a combination of actionable, objective insight, expert
guidance and consultation, peer networking and solution provider assessment,
helping attendees achieve stronger performance on their organizations’ missioncritical priorities, including sustainability and DEI.
Gartner is committed to creating an experience where attendees, associates andexhibitors feel valued, respected and heard. Our conferences showcase guest
speakers with diverse backgrounds and perspectives. Accessibility Ambassadors
provide customized support to anyone who requests accommodations, including
those related to mobility, hearing, vision or cognitive needs. We’ve partnered with
the nonprofit KultureCity to make our conferences more sensory inclusive withdesignated quiet rooms, a quiet tour, and training for Gartner staff in understanding
and helping attendees with sensory needs and nonvisible disabilities. We also offer
prayer/meditation rooms and parent/mother rooms at many conferences.
We are committed to minimizing the impact our conferences have on theenvironment and are taking measurable steps to reduce our emissions, minimize
waste, reuse materials and rethink how we operate to conserve natural resources.
We are expanding our efforts by partnering with venues and suppliers across theworld that are working to produce future-friendly conferences.

76

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Giving backAt Gartner ReimagineHR Conference in London and Orlando, FL, attendees
participated in Paint for a Purpose, connecting with peers in a unique way while
giving back to the community. They collectively painted a mural to be donatedto a local hospital in partnership with the Foundation for Hospital Art, a nonprofit
whose mission is to bring comfort and hope through art to people in healthcare
facilities around the world. Attendees appreciated a quiet moment amid theexcitement of the conference, as well as the chance to give back.

77

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Gartner Research Board celebrates 50 with Social Impact/Xpo
In 2023, the Gartner Research Board (GRB) celebrated its 50th anniversary. GRB isa community of some of the world’s most influential business leaders. In addition
to serving members, the GRB team brings together an ecosystem of thought
leaders, academics, venture capitalists and innovative technology providers. To
celebrate this milestone, the GRB convened in San Jose, CA. As part of this event,attendees had the opportunity to partake in a Social Impact/Xpo.

“Our research indicates that social impact should be
included into our members’ priorities because they havea unique opportunity to impact our socioeconomic future.
So, we created a Social Impact/Xpo where attendees
could choose from three topical sessions — environmental/social/governance, responsible AI or advancing equity intechnology — and learn from a curated selection of thought
leaders. Looking ahead, we plan to research how to improve
human productivity, and we will be more intentional about
including the nonprofit voice in our studies.”
Maruka Walker
Research Manager, GRB, U.S.
4+ years with Gartner

78

Associates

Community Impact

Environmental Sustainability

Clients

Governance

GovernanceCorporate Governance
Ethics and ComplianceIndependence and Objectivity
Information Security andData Protection
Responsible Procurement

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

It is our duty to consistently uphold the highest levels of integrity andethical standards in everything we do. We are committed to maintaining
strong practices around corporate governance, ethics and compliance,
independence and objectivity, information security and data protection,and responsible procurement.

80

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Governance
Gartner is committed to maintaining strong corporate governance practices. Our
Board Principles and Practices are reviewed annually and revised in light of legal,
regulatory or other developments, as well as emerging best practices, by ourGovernance/Nominating Committee and Board of Directors.

Our Board, along with the Audit Committee, is responsible for ensuring that an
appropriate culture of risk management exists within Gartner, and together withmanagement oversees risk. On a quarterly basis, the Audit Committee receives
updates regarding the company’s legal and ethical compliance program andinitiatives, Gartner Ethics Helpline activities and litigation matters.

Corporate governance highlights

Board diversity• 11 of 12 directors are independent• Fully independent Board Committees• Majority voting for directors• Overboarding policy for directors• Proxy access right for stockholders• Annual director affirmation of compliancewith Code of Conduct• Annual election of directors• Annual Board and Committee
performance evaluation• Executive sessions after Board andCommittee meetings• Independent Chairman of the Board• Annual director evaluation of CEO• Annual review of director compensationby the Compensation Committee• Independent compensation consultant

25%
50%

Female or
racially/ethnicallydiverse board

Racially/
ethnicallydiversedirectors

33%

Femaledirectors

81

Associates

Community Impact

Environmental Sustainability

Clients

Governance

ESG governance
The Governance/Nominating Committee is responsible for overseeing andperiodically reviewing the company’s ESG priorities and initiatives, taking
into consideration the impact on internal and external stakeholders. The full
Board of Directors annually reviews Gartner’s approach and progress on ESG.
The company’s Corporate Responsibility Executive Council, consisting of the
Chief Financial Officer, Chief Human Resources Officer, General Counsel,
Chief Information Officer, Chief Corporate Counsel, head of DEI and otherselected leaders, meets on a quarterly basis to discuss ESG-related topics. In
2023, the Executive Council reviewed ESG disclosure mandate developments,
revisions to Gartner’s Environmental Sustainability Policy, Gartner giving
and volunteering activity, and other ESG-related items. In addition, Gartner’s
Environmental Sustainability Steering Committee creates, advances andoversees the environmental sustainability strategy at Gartner.
Finally, our ESG Regulatory Steering Committee, comprising leaders from
Legal, DEI, Safety and Security, Real Estate and other teams, helps ensure
Gartner remains in compliance with mandatory ESG reporting requirements
around the globe.

2023 Corporate Responsibility Report

The Compensation Committee oversees human capital management. The
Compensation Committee reviews the company’s strategies, initiatives andprograms related to human capital management, including talent recruitment,
development and retention, workplace environment and culture, and diversity andinclusion. The full Board of Directors also reviews the company’s DEI initiatives
and progress annually. In addition, the Diversity, Equity and Inclusion Executive
Council oversees our global DEI activity across the company.
The Audit Committee has the primary responsibility of assisting our Board of
Directors in overseeing risk related to cybersecurity matters. The Board and/or the Audit Committee receive from our Chief Information Officer quarterly
cybersecurity-related reports, which may address a wide range of topics, such as
cybersecurity strategy, the threat environment, the status of ongoing information
security program initiatives and information security program metrics. In addition,
we have documented protocols by which certain cybersecurity incidents thatmeet established reporting thresholds are escalated within the company and,
where appropriate, reported to the Board and/or the Audit Committee.
For more information on Board Committees and our governance policies andpractices, including risk oversight and management succession planning, pleaserefer to the Corporate Governance section of our 2024 Proxy Statement.

82

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Ethics and ComplianceIntegrity is at the core of all that we do at Gartner; it is a commitment,
supported by associates, management and our Board of Directors, to thehighest ethical standards. It is also about the way we do the right things —accurately, authentically, lawfully and truthfully. The core values that makeus so strong in the marketplace — integrity, objectivity, high standards,
accountability — are also the cornerstones of our internal teams.

Code of Conduct
Our commitment to integrity is made manifest in the Gartner Code of
Conduct (available in 11 languages), which documents the way we expect
associates, leaders across Gartner and members of the Board of Directors to
conduct themselves in dealings with those we serve — both outside andinside the company. The Ethics & Compliance (E&C) team reviews the Code of
Conduct annually, and in 2023, it was refreshed with new topics, simplified
language and enhanced information regarding the multiple channels available
for asking questions or reporting issues, as well as the defined process forhandling investigations.

Other new sections address our commitment toward:• Managing industrial security andhandling classified and controlled
unclassified information• Embracing diversity, equity
and inclusion• Protecting human rights• Giving and volunteering• Minimizing our environmental
impactIn addition to the Code of Conduct, Gartner maintains global policies that guideour associates on how to do their jobs while always upholding the highest ethicalstandards. Those include:• Anti-Bribery Policy• Anti-Money Laundering Policy• Antitrust Policy• Gift Policy• Conflicts of Interest Policy• Insider Trading Policy• Privacy Policy• Trade Sanctions Policy

Gartner also maintains fair marketing practices, which adhere to our Privacy Policy
and any applicable regulations.

83

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Ethics and compliance training

Ethics oversight

The Ethics & Compliance team creates and maintains a robust set ofcomprehensive training programs required for all associates who join Gartner.
Regular part-time associates are assigned the same training during onboarding
and on an ongoing basis that regular full-time associates receive. Part-time
associates in certain business units will receive additional training if that training
has also been assigned to a full-time associate. Based on the nature of the work
they perform, certain subcontractors may receive training as well.

The Audit Committee of the Board of Directors oversees the E&C program andregularly reviews it to make certain we are incorporating new ethical issues andinnovations. The E&C team creates, maintains, communicates and implements
the documented policies and procedures, and partners with senior managers
who advocate and reinforce the ethical and lawful foundations of Gartner culturein their domain of influence. Gartner retains a team of legal and complianceprofessionals as stewards of the E&C program.

Gartner requires core compliance training on the following topics:

The E&C team expands its reach with E&C Ambassadors, members of the Global
Commercial Legal team who dedicate a percentage of their time to the E&C
program. Our ambassadors provide an essential link to the culture and languageof the regions they support in queries, investigations, communications and thetraining of associates. As appropriate, they partner with our global team.

• Code of conduct (including antitrust, conflicts of interest and business ethics)• Anti-bribery and anti-corruption• Sexual harassment prevention• Anti-harassment and discrimination• Social media usage• Data protection
The E&C team evaluates the annual Code of Conduct training curriculum eachyear to ensure that content and delivery remain fresh and relevant. In 2023, theaggregate completion rate for the Code of Conduct training program, including
attestations to abide by Code of Conduct policies, was 98.4%.

84

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Audits and risk assessments
The E&C team monitors and assesses current and emerging risks to ensurethat our E&C program continuously improves and remains effective. Partneringwith Enterprise Risk Management, the E&C team conducts an annual risk
assessment to identify key legal and compliance risks and how those risks aremonitored and mitigated. Gartner’s Internal Audit team also audits facets of the
E&C program, such as anti-corruption and trade sanctions.

“Gartner’s sterling reputation for ethical conduct wasamong the key factors that drew me to consider joining thecompany over a year ago. Since becoming part of the team,
I’ve witnessed firsthand how my colleagues wholeheartedly
embrace and embody Gartner’s commitment to upholding
the utmost ethical standards.”

Hana Boston
Director, Legal Counsel, U.S.
1+ year with Gartner

85

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Speak-up culture
We support a culture where associates speak up to ask questions and reportpotential misconduct without fear of retaliation, which is not tolerated for goodfaith reports. There are multiple reporting channels to raise a concern or issue, or
ask a question. Associates may speak with their manager, their HR partner, Legal& Compliance, or, if their concern relates to independence and objectivity, theOffice of the Ombuds.
In addition, the third-party Gartner Ethics Helpline enables anonymous reporting(where permitted by law) and 24/7 availability in local language through an
online submission form or a toll-free number. Each quarter, we report information
on investigations, for example, trends and substantiation rates, to the Audit
Committee, along with issues that present a significant risk to the company. Suchinformation is also shared with senior management, as appropriate.
When concerns about any issue are raised, they are investigated thoroughly andconfidentially. Any person accused of wrongdoing is treated fairly and objectively.
When substantiated, prompt remedial action is taken with the support of Human
Resources and the relevant business unit.

86Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Conflicts of interest
In 2023, we revised our Conflicts of Interest Policy and created an automatedconflict of interest disclosure and approval form. If an associate had uncertainty
over a potential conflict of interest, for example, an associate with a financial
interest in a company seeking to become a Gartner supplier, they could submit
a tailored disclosure and approval form to trigger a review of the situation. The
disclosure is then reviewed by relevant teams, including Gartner’s E&C team, andapproval is provided based on the Conflicts of Interest Policy.
Corporate political contributions
The company does not make any contributions from corporate funds tocandidates for state, local or federal office or to political parties. Gartner also
does not make any contributions from corporate funds to organizations classified
under the Internal Revenue Code as Section 527 entities or to any Super PACs,
ballot initiatives, electioneering communications or for independent politicalexpenditures. The company does not maintain a political action committee (PAC).
Lobbying
From time to time, we engage in public policy discussions with federal, state andlocal governments. When we determine it is in the best interest of our company,
we work with lobbyists to provide information and perspectives that support ourpoint of view to government officials.

87

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Independence and Objectivity
Independence and objectivity are at the heart of Gartner’s business. Clientsdepend on us for objective insight free of bias so they can make faster, smarter
decisions on their mission-critical priorities.
The management and analysts of Gartner Research independently establish
research methodologies, monitor content quality and set publishing agendas, freeof external influence or interference. Gartner’s research is offered by subscription
and published for all eligible clients. There is no custom or “white paper” offering;Gartner positions are developed through a collaborative process by the researchteams that cover particular topics. Each piece of Gartner research is subject to arigorous peer-review process by members of the worldwide analyst community,
and review by Research management and content topic leaders is required
prior to publication. This process is designed to surface any inconsistencies inour research methodology, data collection and conclusions, as well as to fully
leverage Gartner’s collective expertise on any research topic. Review our researchmethodologies in more detail here.
Vendors and service providers that are subject to evaluation by and in Gartner
Research are selected based on objective inclusion criteria. Detailed information
on how vendors can participate in research processes is available here.

There are also policies, processes and systems in place to establish separation
between our distinctly different business units of R&A and Consulting to protect
client confidentiality and research objectivity. For example, if Gartner Consulting
is engaged by a technology provider client to study a market segment or services
provided by that company to a specific customer or group of customers, thisinformation will not be used or incorporated for publication in our subscription
research services. Gartner Consulting also protects Gartner’s independence
and objectivity by offering only strategic Consulting services that do not involve
vendor implementation services or custom research.

Gartner’s Office of the Ombuds
Gartner’s Office of the Ombuds is committed to upholding Gartner’s research
integrity. The Ombuds team sits within Legal & Compliance and is not part of
Research, Consulting, Sales or Services. Ombuds plays a significant role inproduct governance by independently reviewing concerns to ensure researchmethodologies are followed. The Ombuds team is available to address inquiries
and investigate matters concerning the integrity of Gartner research, the processes
employed to maintain that integrity, and the unbiased evaluation of technology andservice providers. For vendors evaluated and mentioned in Gartner research, there
is a clear escalation process for concerns. Learn more about the Ombuds here, andfind their latest thoughts in the Voice of the Ombuds.

88Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Information Security and Data Protection
We have implemented a layered cybersecurity program to assess, identify andmanage risks from cybersecurity threats that may result in material adverse
effects on the confidentiality, integrity and availability of our information systems,
networks and data systems. In addition, we have adopted a documented Incident
Response Plan that applies in the event of a cybersecurity incident to provide
a standardized framework for response. In general, our incident response
process follows the National Institute of Standards and Technology (NIST) 80061 framework and focuses on four phases: preparation; detection and analysis;containment, eradication and recovery; and postincident remediation. We also
maintain a written Information Security Policy, which establishes the foundational
components of our cybersecurity program and our high-level security
responsibilities over all technologies, facilities and data.

89

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Information security governance and team

Data protection program

The Audit Committee has the primary responsibility of assisting our Board of
Directors in overseeing risk related to cybersecurity matters. At the managementlevel, our Chief Information Officer, who reports directly to the CEO, provides
quarterly updates to the Board and/or Audit Committee on various cybersecurity
matters. Our Chief Information Security Officer (CISO), who reports directly
to our CIO, is responsible for understanding, managing and communicating
cybersecurity risk internally to our management and works closely with Legal tooversee compliance with legal, regulatory and contractual security requirements.
Our CISO heads the Information Security team, which is responsible for
implementing, monitoring and maintaining cybersecurity and data protection
practices across our business.

We recognize the importance of having effective, meaningful policies and controls
to govern the collection, use, analysis, processing and disclosure of confidential
information, including (but not limited to) personal information. The Gartner
Privacy Policy describes how we collect, use and handle personal information andhow individuals can request access to, amendment to or deletion of their data.
When engaging service providers and third-party vendors, we perform due
diligence to assess whether these providers have appropriate privacy and security
controls, and we generally require these providers to implement appropriate
protective measures, and to use confidential information solely for the purposesof performing their services. Gartner subsidiaries are required to comply with ourdata protection policies, procedures and applicable laws.
Our dedicated team of data protection professionals, led by our Global
Data Protection Counsel, oversees Gartner’s enterprisewide data protection
compliance program to ensure that Gartner appropriately handles and protects
personal and other confidential information and complies with relevant dataprotection laws and regulations, such as the European Union General Data
Protection Regulation (GDPR); the California Consumer Privacy Act (CCPA) andCalifornia Privacy Rights Act (CPRA); the Brazilian General Data Protection Law(LGPD); the Chinese Cybersecurity, Data Security and Personal Information
Protection laws; and others.

90

Associates

Community Impact

Environmental Sustainability

Clients

Governance

Information security and data protection training
Our associates are one of our first lines of defense against cyberattacks. To
support them, associates receive security training in connection with onboarding,as well as annual awareness and ongoing training activities. Topics covered in the
Information Security New Hire 101 training for new associates and contractors
include information security policies, user accounts and password management,
device management, and phishing and incident reporting. This training is alsoavailable to any current Gartner associate or contractor.
All new Gartner associates are also required to complete the Gartner Data
Protection Training course as part of the onboarding process, and existing
associates are required to complete annual data protection training. In 2023,
98.3% of all Gartner associates completed the annual training, which covers such
topics as data classification; proper handling of different types of data; how tospot, avoid and report phishing emails; how to report privacy or security incidents;
and acceptable use of Gartner systems. During training, associates attest thatthey have read and understood our internal data protection policies, such as our
Acceptable Use and Information Classification Policies. In addition to annual dataprotection training, business-unit-specific data protection training is provided toassociates who regularly handle personal information of clients and associates.

2023 Corporate Responsibility Report

Finally, all Gartner application developers are required to take a specialized
mandatory training.
To supplement formal training, we regularly share communications withassociates, informing them of our approach to information security, and of
threats to be aware of across the broader cybersecurity landscape, such associal engineering attacks.

Certification
Gartner maintains certification with ISO 27001* for our information security
management system (ISMS), which covers 100% of Gartner’s business operations,
office locations and remote workers. ISMS resources include processes,
people and systems supporting the protection of sensitive client information,
proprietary information and operational information in relation to the global
provision of internal IT activities. In addition, we maintain general alignment withother standard setters where applicable, such as UK Cyber Essentials and NIST
Cybersecurity Framework.
For further information on Gartner’s approach to cybersecurity, please see the
Cybersecurity section of Gartner Form 10-K.

Gartner associates also receive training on an ongoing basis related toemerging security threats, new security processes and policies, or tailored security
expectations specific to their role. Furthermore, we conduct quarterly phishingtests to improve our associates’ ability to identify and report phishing threats.
* In accordance with the statement of applicability version 8.0, dated August 18, 2023.

91

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Responsible Procurement
We hold our suppliers to the same high standards to which we hold ourselves.
The Gartner Supplier Code of Conduct defines our guidelines around conducting
business lawfully and ethically, which our suppliers must accept when they workwith us. Gartner conducts sanction screening on all suppliers and additional
due diligence as appropriate to ensure that suppliers meet Gartner’s standards.
Sanction screening involves checking the names of actual and potential suppliers
against watchlists to ensure that Gartner does not do business with any entity
either in a sanctioned country or on a list of entities with which Gartner is legallyprohibited from doing business. We also do sanction screenings on other third
parties, including clients.
The Gartner Supplier Code of Conduct details our expectations with regard to:• Anti-bribery and anti-corruption protections• Compliance and misconduct reporting

Human rights
Gartner is committed to human rights in the workplace and has zero tolerance
for modern slavery and human trafficking in our supply chains or in any part ofour business. We maintain a Human Rights Policy, which applies to all Gartner
associates, those doing business with or for Gartner, and others who may act
on Gartner’s behalf. It also applies to all Gartner office locations and whereverGartner business is conducted. In addition, we issue Modern Slavery Statements
for both Gartner U.K. Limited as well as Gartner Australasia PTY Limited.
Gartner offers all internal and external stakeholders a method to report possible
misconduct or concerns, including human rights issues. Associates can raise
their concerns to their manager, HR partner or Legal & Compliance. In addition,
possible misconduct or concerns may be submitted 24/7 telephonically or via the
web anonymously and in local language through our third-party Gartner Ethics
Helpline. As a professional services organization, we are at a lower risk for humanrights abuses in our organization and supply chain.

• Environmental sustainability• Fair labor practices, including with respect to wages• Privacy and data security• Supplier diversity• The protection of human rights

92

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Supplier Diversity Program

Small Business Program

Gartner’s Supplier Diversity Program aims to bring more small and diverse
businesses into our global supply base. Gartner’s strategy for inclusive
procurement identifies potential suppliers, promotes competition and generates
economic opportunities for diverse communities, with a particular focus on
suppliers in Australia, Canada, the U.K. and the U.S. When selecting a vendor
for business needs, we encourage our associates to consider small and diverse
businesses. We strive to increase our spend with small and diverse suppliers eachyear. This initiative complements our Small Business Program to support client
contracts with the U.S. government, as well as our Broad-Based Black Economic
Empowerment program in South Africa. Our Procurement team works withour business units to identify diverse suppliers that are at least 51% owned andoperated by an individual or team that is part of a traditionally underrepresented
or disadvantaged group. Classifications include:

As part of Gartner’s Supplier Diversity Program, we maintain a U.S. Small Business
Program to satisfy U.S. government contracting requirements. Our program,at a high level, requires that the Procurement team identify vendor spend
opportunities and agree on plan goals each year with the U.S. General Services
Administration (GSA) and the Small Business Administration (SBA).

• Disability-owned businesses• Small businesses• LGBTQ+-owned businesses• Woman-owned businesses• Minority-owned businesses• Veteran-owned businesses

Each year, we write a Commercial Small Business Subcontracting Plan whereby
we set goals, track and report our Small Disadvantaged Business, Women-Owned
Small Business, Veteran-Owned Small Business and several other socioeconomic
categories of vendor spend in the U.S. We work with the federal government to set
the socioeconomic targets in the plan and then ensure a review by the U.S. GSA
and SBA. Gartner’s Subcontracting Plan requires us to report summary results ofour efforts annually.
The GSA has approved and accepted Gartner’s most recent plan, which runs from
October 2023 to September 2024.

93

Appendix
Corporate Responsibility
Performance Indicators
GRI Content Index
SASB Index
TCFD Response

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Company Overview
Organization nameGartner, Inc.

Total revenues$5.9 billion

Geographic Revenue Split
U.S. and Canada$3.9 billion

Europe, Middle East and Africa (EMEA)$1.3 billion

Other international$0.7 billion

Primary brands, products, services

About Gartner

Location of headquarters

Stamford, CT, USA

Countries of operations (number of global offices)~85 offices around the world
Worldwide offices

Markets served

Gartner Form 10-K

Global associates (number)

20,237*

Key stakeholders

Stakeholder engagement and materiality assessment

Reporting period

January 1 through December 31, 2023

Report cycle

AnnualReport contact

csr@gartner.com
investor.relations@gartner.com*Total number of associates does not include interns, full-time contractors, casual workers, etc.

95

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Governance
Audit Committee practices

Audit Committee Charter

Board compensation practices

Compensation Committee Charter

Board nomination practices

Governance/Nominating Committee Charter

Board of Directors

Board of Directors

Independent Board members

92%

Female Board members

33%

Racially or ethnically diverse Board members

25%

Board remuneration disclosure2024 Proxy Statement

Code of Conduct

Code of Conduct

Associates who read and acknowledged the Code of Conduct

98.4%

Business ethics and integrity

Ethics and Compliance
CEO and CFO Code of Ethics
Code of Conduct and other Gartner Policies
Ombuds96

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Governance
Systemic risk management

Risk management discussed throughout Governance section

Product governance: External certification of quality management systems

Information Security Management System ISO 27001

Product governance: Evidence that the company offers sustainability-related products
or services

Clients

Data Security and Protection
Description of approach to identifying and addressing data security risks

Information Security and Data Protection

Description of policies and practices relating to collection, usage and retention ofcustomer information

Privacy Policy

Scope of publicly available data protection policy

Privacy Policy

Rights provided to individuals regarding control of their data

Privacy Policy

Executive body responsible for privacy and data security

Global Data Protection OfficeComprehensive training on data security and privacy risks to all associates

Information security and data protection training

Commitment to notify data subjects in a timely manner in case of policy changes

Privacy Policy

Clear terms involving the use of personally identifiable information (PII)

Privacy Policy

Commitment to implement leading data security safeguards

Information Security and Data Protection

Managerial responsibility for privacy and data security

Information Security and Data Protection

Regular associate training on data privacy and security issues

Information security and data protection training

97

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Governance
Data Security and Protection (Continued)
Measures to prevent data security breachInformation Security and Data Protection

Data subjects can access their accounts to erase, rectify, complete or amend personal info

Privacy Policy

Clear and accessible mechanism for data subjects to raise concerns about data privacy

Privacy Policy

Regular privacy risk assessments or audit

Information Security and Data Protection

Regular security audits on the company’s technologies and practices affecting user data

Information Security and Data Protection

Responsible Procurement
Commitment to responsible sourcing

Responsible Procurement

Human rights commitment

Human Rights Policy
Human rights
Modern Slavery Act Statements available on our Policies page

Supplier Code of Conduct

Supplier Code of Conduct

Associates
Diversity, Equity and Inclusion
Commitment to Equality

Our Culture
Diversity, Equity and Inclusion

Global associates (number)

20,237**Total number of associates does not include interns, full-time contractors, casual workers, etc.

98Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Associates
Associates by Gender (Globally)
Female

47.1%

Male

52.7%

Not Disclosed/Not Available

0.2%

VP+ Associates by Gender (Globally)
Female

28.6%

Male

71.3%

Not Disclosed/Not Available

0.1%

Associates by Race/Ethnicity (U.S. Only)
White (Not Hispanic or Latino)

72.7%

Asian (Not Hispanic or Latino)

8.6%

Hispanic or Latino

8.0%Black or African American (Not Hispanic or Latino)

5.0%

Not Disclosed/Not Available

3.0%

Two or More Races (Not Hispanic or Latino)

2.3%

American Indian or Alaska Native (Not Hispanic or Latino)

0.3%

Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)

0.1%

99

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Associates
VP+ Associates by Race/Ethnicity (U.S. Only)
White (Not Hispanic or Latino)

79.3%

Asian (Not Hispanic or Latino)

10.2%

Not Disclosed/Not Available

3.3%

Hispanic or Latino

2.9%Black or African American (Not Hispanic or Latino)

2.3%

Two or More Races (Not Hispanic or Latino)

1.7%

American Indian or Alaska Native (Not Hispanic or Latino)

0.1%

Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)

0.1%

Executive Management by Gender (Globally)
Female

23.1%

Male

76.9%

Not Disclosed/Not Available

0.0%

Recruiting
Initiatives for talent recruitment

Recruiting Top Talent to Gartner

100Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Associates
Learning and Development
Programs for upgrading associate skills

Learning and Development

Job-specific development training programs

Learning programs at the business unit level

Comprehensive leadership development training

Leadership development

Number of training days associates receive

Learning and Development

Associate Engagement
Associate engagement assessment

Enterprisewide engagement survey

Employee resource groups

Employee resource groups

Initiatives for talent retention

Talent retention initiatives discussed throughout Associates section

Associate voluntary turnover data disclosure (%)

Total 11.3% (Voluntary 8.1%, Involuntary 3.2%)

Comprehensive benefits

Benefits

Employee stock ownership plan

Benefits

Corporate matches of associate giving

Gartner Gives Charity Match

Associates participating in corporate match program

Gartner Gives Charity Match

Volunteer participation

Approximately 15,000 volunteer hours

101

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Associates
Career Progression
Initiatives for career progression

Career Progression

Human capital development metrics

Career Progression

Formal mechanisms to promote an open feedback culture

Performance management

Regular formal performance reviews for all associates aligned with career development

Performance management

Environmental Sustainability
Greenhouse Gas Emissions (tCO2e)
Scope 1

1,246.2

Scope 2 (location-based)

9,992.3

Scope 2 (market-based)

8,345.3

Scope 352,072.0

Total of Scope 1, Scope 2 (market-based), Scope 3*

61,663.4

Energy (MWh)Total electricity consumption

24,120.1

Total natural gas and diesel fuel consumption

2,953.1

Total energy consumption

27,073.2

Renewable energy consumption

6,836.0

Electricity consumption from renewable energy sources (%)

28.3%*Numbers may not add to totals shown because of rounding.

102

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

Corporate Responsibility Performance Indicators
Environmental Sustainability
Near-term science-based targets
Scopes 1 and 2

Reduce absolute Scopes 1 and 2 greenhouse gas emissions by 53% by 2029 from a 2019 base year

Scope 3

Reduce Scope 3 greenhouse gas emissions from business travel and employee commuting per
full-time employee by 52% by 2029 from a 2019 base year
50% of suppliers by spend covering purchased goods and services and capital goods will set
science-based targets by 2027

Progress on near-term science-based targets
2019 base year

2023

Progress to date

Scopes 1 and 2 emissions (tCO2e)

17,586.5

9,591.4-45.5%

Business travel emissions per FTE

2.4

0.9

-61.0%

Employee commute emissions per FTE

1.3

0.3

-76.7%

Suppliers (by spend) with science-based targets

1.7%

NA

36.0%

Note: As we resumed normal level of operations and our business continues to grow, overall GHG emissions increased in 2023 compared with 2022. Over time, we project emissions reductions to the target levels as a result of our sustainability initiatives and the advancementof our decarbonization strategy.

103

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

GRI Content Index
Statement of use

Gartner, Inc. has reported the information cited in this GRI Content Index for the period January 1
through December 31, 2023, with reference to the GRI Standards.

GRI 1 used

GRI 1: Foundation 2021

GRI 2: General Disclosures 2021
2-1 Organizational details

Gartner Form 10-K

2-2 Entities included in the organization’s sustainability reporting

We report Gartner material nonfinancial impacts for Gartner, Inc., as a single entity.

2-3 Reporting period, frequency and contact point

About this report
csr@gartner.com
investor.relations@gartner.com

2-4 Restatements of information

2019-2022 emissions data has been restated due to improvements in the accuracy of our data.

2-5 External assurance

We have obtained external limited assurance from Apex Companies, LLC, for our greenhouse gas
emissions data for 2019 (our base year), 2022 and 2023.

2-6 Activities, value chain and other business relationships

Gartner Form 10-K

2-7 Employees

Corporate Responsibility Performance Indicators: Associates

2-9 Governance structure and composition

Corporate Governance2023 Proxy Statement

2-10 Nomination and selection of the highest governance body2023 Proxy Statement
Governance/Nominating Committee Charter

104

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

GRI Content Index
GRI 2: General Disclosures 2021 (Continued)
2-11 Chair of the highest governance body

Corporate Governance
Board of Directors

2-12 Role of the highest governance body in overseeing the management of impacts

ESG governance

2-13 Delegation of responsibility for managing impacts

ESG governance

2-17 Collective knowledge of the highest governance body

ESG governance2-22 Statement on sustainable development strategy

Letter From Our CEO
Our Approach to Corporate Responsibility

2-23 Policy commitments

Gartner Policies

2-29 Approach to stakeholder engagement

Stakeholder engagement and materiality assessment

GRI 3: Material Topics 2021
3-1 Process to determine material topics

Stakeholder engagement and materiality assessment

3-2 List of material topics

Stakeholder engagement and materiality assessment

105

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

GRI Content Index
GRI 201: Economic Performance 2016
3-3 Management of material topic

Gartner Form 10-K
About Gartner

201-1 Direct economic value generated and distributed

Gartner Form 10-K
About Gartner
Community Impact

201-2 Financial implications and other risks and opportunities due to climate change

TCFD Response

GRI 205: Anti-Corruption 2016
3-3 Management of material topic

Ethics and Compliance

205-2 Communication and training about anti-corruption policies and procedures

Ethics and Compliance106

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

GRI Content Index
GRI 305: Emissions 2016
3-3 Management of material topic

Environmental Sustainability

305-1 Direct (Scope 1) GHG emissions

Carbon accounting
Corporate Responsibility Performance Indicators: Environmental Sustainability

305-2 Energy indirect (Scope 2) GHG emissions

Carbon accounting
Corporate Responsibility Performance Indicators: Environmental Sustainability

305-3 Other indirect (Scope 3) GHG emissions

Carbon accounting
Corporate Responsibility Performance Indicators: Environmental Sustainability

GRI 401: Employment 2016
3-3 Management of material topic

Associates

401-1 New employee hires and employee turnoverCorporate Responsibility Performance Indicators: Associates

401-2 Benefits provided to full-time employees that are not provided to temporary or
part-time employees

Benefits

401-3 Parental leave

Benefits107

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

GRI Content Index
GRI 404: Training and Education 2016
3-3 Management of material topic

Learning and Development

404-1 Average hours of training per year per employee

Learning and Development404-2 Programs for upgrading employee skills and transition assistance programs

Learning and Development

404-3 Percentage of employees receiving regular performance and careerdevelopment reviews

Career Progression

GRI 405: Diversity and Equal Opportunity 2016
3-3 Management of material topic

Diversity, Equity and Inclusion

405-1 Diversity of governance bodies and employees

Corporate GovernanceDiversity, Equity and Inclusion
Corporate Responsibility Performance Indicators: GovernanceCorporate Responsibility Performance Indicators: Associates

GRI 413: Local Communities 2016
3-3 Management of material topic

Community Impact

413-1 Operations with local community engagement, impact assessments anddevelopment programs

Community Impact

108

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

SASB Index
Data Security
Description of approach to identifying and addressing data security risks

Information Security and Data Protection

Description of policies and practices relating to collection, usage and retention ofcustomer information

Information Security and Data Protection
Privacy Policy

Workforce Diversity and Engagement
Percentage of gender and racial/ethnic group representation for (1) executive managementand (2) all other employees

Corporate Responsibility Performance Indicators: Associates(1) Voluntary and (2) involuntary turnover rate for employees

Corporate Responsibility Performance Indicators: Associates

Employee engagement as a percentage

Enterprisewide engagement survey

Professional Integrity
Description of approach to ensuring professional integrity

Ethics and Compliance109

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Governance
Disclose the organization’s governance around climate-related risks and opportunities.
a. Describe the Board’s oversightof climate-related risks andopportunities.

Gartner’s Governance/Nominating Committee of the Board of Directors is responsible for overseeing and periodically reviewing the company’senvironmental, social and governance (ESG) priorities and initiatives, taking into consideration the impact on internal and external stakeholders. Annual
reviews by the Board encompass Gartner’s approach and progress on ESG, including climate change and our science-based targets, which serve as
milestones for Gartner’s climate transition plan. In addition, the Governance/Nominating Committee receives quarterly updates on ESG matters.
Gartner’s CEO, who sits on our Board of Directors, provides ultimate approval on our climate strategy, including our net-zero commitment and science-basedtargets (please see Letter From Our CEO, which references our targets). Also, Gartner’s CEO annually reviews the company’s approach and progress on ESG,
alongside the rest of the full Board.

b. Describe management’s role inassessing and managing climaterelated risks and opportunities.

Gartner’s General Counsel and Corporate Secretary, who reports to Gartner’s CEO, updates the Governance/Nominating Committee quarterly and the full
Board annually on Gartner’s approach and progress on ESG. In addition, the General Counsel and Corporate Secretary oversees our science-based targets
and our annual climate change risk assessment.
The General Counsel and Corporate Secretary oversees a team that, in conjunction with other business units, engages with the value chain on climaterelated issues, from obtaining primary emissions data from suppliers to providing climate-related information to clients who request this as part of their RFP
or supply chain engagement process.
Gartner’s Corporate Responsibility Executive Council, which is chaired by the General Counsel and Corporate Secretary, meets on a quarterly basis to
discuss ESG-related topics. The Council consists of the CFO, CHRO, CIO, Chief Corporate Counsel, head of DEI and other selected leaders.
Gartner’s Environmental Sustainability Steering Committee, consisting of leaders from the Conferences, CSR, Finance, HR, IT, Legal, Real Estate, Source toContract (Procurement) and Strategy teams, creates, advances and oversees the environmental sustainability strategy at Gartner. The Steering Committee ischaired by the Chief Corporate Counsel who reports to the General Counsel and Corporate Secretary.
Each business unit represented on the Steering Committee engages to identify opportunities to incorporate environmental sustainability into Gartner’s
operations and to assess the impact of initiatives and progress toward Gartner’s net-zero goal.
The Environmental Sustainability Steering Committee reports to Gartner’s Corporate Responsibility Executive Council. For further detail on this Committee,
see Environmental Sustainability: Governance.
110Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Strategy
Disclose the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy and financial planning where such information is material.
a. Describe the climate-related risks
and opportunities the organization
has identified over the short,medium and long term.

As a professional services company operating in a hybrid work environment, we have not identified any inherent climate-related risks with the potential tomeet our threshold of substantive financial or strategic impact on the business. We acknowledge, however, that we are nonetheless subjected to risk andthe following risk types are included in our annual climate risk assessment. All risk types enumerated below have been classified as low but relevant, and wehave established mitigation processes for each.
Current and emerging regulation: As of now, Gartner is not subject to many climate-related regulations. However, we are aware of mandated reporting
requirements that are applicable to Gartner, Inc., as well as to certain Gartner subsidiaries. For example, the European Union’s Corporate Sustainability
Reporting Directive, the SEC’s climate-related disclosures and the California Climate Accountability Package may create substantial reporting obligations
for Gartner once reporting is required for fiscal year 2025.
Technology: Over time, we have shifted a portion of our services/applications to the cloud, and certain data centers are located in geographic areas
prone to extreme weather events. We also implement lower-emissions technologies to regulate energy consumption (e.g., occupancy sensors, building
management systems) where possible, particularly in triple net offices; however, our ability to influence sustainability efforts varies with occupancy rate,
location, lease term and alternative energy availability. While sustainability is considered in IT asset purchases, data center and cloud service provider
decisions, priority is given to performance and other business requirements.
Legal: As a professional services company, Gartner has not been subject to climate-related litigation. However, we have considered in our risk assessment
theoretical climate-related root causes that could lead to a failure to deliver on client contractual requirements. For example, we have considered thepossibility of extreme weather events causing a violation of client service-level agreements.
Market: Climate change could impact the types of products and services that clients demand, as well as client/vendor requirements to contract with
Gartner. For example, a small number of clients are starting to include questions related to climate change in their requests for proposals.
While we continue to expand our sustainability research coverage, we have considered a scenario in which clients may use a competitor to help implement
sustainability initiatives if Gartner’s products/services are viewed as inadequate. Also, scarcity of fuel and/or rising green energy costs may increase ouroperations costs or affect client travel to our conferences.

111

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Strategy
Disclose the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy and financial planning where such information is material.
(continued)a. Describe the climate-relatedrisks and opportunities theorganization has identified overthe short, medium and long term.
(continued)

Reputation: Gartner’s reputation could be impacted if the company does not understand and respond to stakeholder expectations and perceptions related
to Gartner’s sustainability practices. Our ability to achieve our net-zero commitment and other ESG goals is subject to numerous risks outside of our control.
Our failure to achieve them, or continue practices that meet evolving stakeholder expectations with respect to ESG issues, could harm our reputation andadversely affect our ability to attract and retain employees or clients.
Acute physical: While we seek to mitigate the business risks associated with climate change for our operations, there are inherent climate-related risks
wherever business is conducted. Access to clean water and reliable energy in the communities where we conduct our business, whether for our offices,clients, vendors or other stakeholders, is a priority. We have large offices in Connecticut, Florida, Texas, India, the U.K., Spain, Australia and other locations
that are vulnerable to climate-change effects. The increasing frequency and impact of extreme weather events on critical infrastructure in the U.S. andelsewhere have the potential to disrupt our business, the business of our vendors and the business of our clients, and it may cause us to experience higher
attrition, losses and additional costs to maintain or resume operations.
Chronic physical: Chronic weather events, such as sea level rise, extreme heat, drought and increased precipitation, could impact operations, from physicaldamage to assets to employee health and safety.
Opportunities: Gartner has identified several climate-related opportunities. First, we are gaining resource efficiency and therefore reducing direct costs
through a reduction in business travel and optimization of our real estate footprint that resulted from the adoption of our hybrid work environment.
Second, we continue to identify opportunities to use lower-emission sources of energy: In 2023, 28.3% of overall electricity consumption came fromrenewable sources such as wind and solar, up from 18.9% in 2022. To reduce resource consumption, and therefore costs, we work to improve office energy
efficiency by investing in LED lighting, installing occupancy sensors, and controlling lights and HVAC systems through a building management system. See
Environmental Sustainability: Embedding sustainability into our business operations, to learn more.
Finally, increasing regulation and market requirements are magnifying the business impact of sustainability risks and opportunities for Gartner’s clients. As
such, our 2023 CEO Survey found that environmental sustainability continues to be a top 10 business priority. This presents Gartner with the opportunity toprovide sustainability research that helps identify new market opportunities, inflection points and disruptions. It also helps clients optimize costs, increase
revenue, mitigate risks, reduce GHG emissions and waste, and drive change. Accordingly, in 2023, we continued to expand our sustainability researchcoverage, with a 40% year-over-year increase in published research and a 77% year-over-year increase in client requests on sustainability and ESG topics.
See Clients to learn more.
112

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Strategy
Disclose the actual and potential impacts of climate-related risks and opportunities on the organization’s businesses, strategy and financial planning where such information is material.
(continued)b. Describe the impact of climaterelated risks and opportunities
on the organization’s businesses,
strategy and financial planning.

Climate opportunities have impacted our strategy in that we have expanded our sustainability research coverage for clients. From an operational
perspective, initiatives include transitioning to renewable energy, improving the energy efficiency of our offices and IT, including data centers, andresponsibly managing business travel. We have realized significant savings through reduced business travel costs compared with prepandemic levels,
and we do not anticipate that business travel will return to prepandemic levels.
As it pertains to our supply chain, we have updated our Supplier Code of Conduct to include a provision for sustainability. In addition, through the CDP
Supply Chain engagement program, we have obtained primary emissions data from suppliers and are tracking the percentage of suppliers by spend
covering purchased goods and services that have set science-based targets.
With regard to financial planning, we have incurred direct costs and/or capital expenditures through transitioning to renewable energy, sustainable officebuild-outs, and investment in IT infrastructure and equipment.

c. Describe the resilience of theorganization’s strategy, taking into
consideration different climaterelated scenarios, including a 2 C
or lower scenario.

Gartner’s climate strategy has been influenced by climate-related risks and opportunities, and we have developed a decarbonization plan. Gartner’s
near-term science-based targets have been validated by SBTi as in line with a 1.5 C trajectory.
Climate change risk has been identified as an emerging risk for Gartner. As we further develop our approach to assessing climate risk, we expect toincorporate scenario analysis into the process. In the interim, we have examined potential extreme weather events, as well as chronic weather impacts,and how those events and impacts may affect our operations around the globe.

113

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Risk Management
Disclose how the organization identifies, assesses and manages climate-related risks.
a. Describe the organization’s
processes for identifying andassessing climate-related risks.

The Enterprise Risk Management (ERM) and CSR teams conduct an annual climate change risk assessment with the members of the Environmental
Sustainability Steering Committee, as described above. The process entails numerous steps. We identify relevant risks through a review of CDP and TCFD
guidance, our Annual Report on Form 10-K risk factor disclosure, Gartner and external research, our previous risk assessment and feedback from Gartner’s
ERM team. In addition, we map extreme and chronic weather events to Gartner office and data center locations, identifying potential impacts. Also, we
document actions and mitigating processes performed by management to address climate risks by evaluating root causes and potential business impacts.
Using the root cause analysis, we prioritize the risks and subsequently conduct facilitated discussions, as needed, with relevant teams, including Global
Real Estate, IT and Finance to discuss the prioritized risks, the impact they might have on our business and opportunities for improvement. Discussion
participants then assess the risks through live voting for probability, impact, velocity and process effectiveness.
In addition to the annual climate change risk assessment, Gartner’s Global Safety and Security team oversees and manages holistic safety and security of
associates, which includes information on emergency preparedness for a wide range of man-made and natural disasters. Our global intelligence function
and global crisis management teams work together to monitor, assess, plan for and respond in real time to issues that may impact our associates or business
operations, such as hurricanes, wildfires and impacts to power supplies.

b. Describe the organization’s
processes for managing climaterelated risks.

For each risk type included in our climate risk assessment, we have documented mitigating processes carried out by various groups at Gartner. As an
example, we seek to mitigate acute physical risks of climate change through a number of mechanisms, including workforce planning processes toperiodically evaluate our location strategy, maintaining property insurance for all leased offices, as well as establishing crisis management processes andbusiness continuity plans for critical locations and functions. Also, we have power generators in locations prone to extreme weather.

c. Describe how processes for
identifying, assessing andmanaging climate-related risks areintegrated into the organization’s
overall risk management.

Gartner’s climate change risk assessment is conducted by management, including members of the Environmental Sustainability Steering Committee, withthe support of the Enterprise Risk Management team. This approach follows risk assessment best practices while ensuring management is aware of therelevant climate-related risks, how they are assessed and what processes are in place to manage them across the organization. Management uses the resultsof the risk assessment to help prioritize climate-related activities. The results are also communicated to the Corporate Responsibility Executive Council sorisk considerations can be incorporated into climate-related planning and decision making.

114

Associates

Community Impact

Environmental Sustainability

Clients

Governance2023 Corporate Responsibility Report

TCFD Response
Metrics and Targets
Disclose the metrics and targets used to assess and manage relevant climate-related risks and opportunities where such information is material.
a. Disclose the metrics used by theorganization to assess climaterelated risks and opportunities
in line with its strategy and risk
management process.

Corporate Responsibility Performance Indicators: Environmental Sustainabilityb. Disclose Scope 1, Scope 2 and, if
appropriate, Scope 3 greenhousegas emissions and the relatedrisks.

Corporate Responsibility Performance Indicators: Environmental Sustainabilityc. Describe the targets used by theorganization to manage climaterelated risks and opportunities andperformance against targets.

Environmental Sustainability: Net-Zero Strategy — Gartner’s near-term emissions targets

115