CompTIA A+ Certification Exam
Objectives
Exam Number: 220-901

Introduction
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is
CompTIA A+ 220-901 Certification Exam. The CompTIA A+ 220-901 examination measures necessarycompetencies for an entry-level IT professional with the equivalent knowledge of at least 12 months ofhands-on experience in the lab or field.
Successful candidates will have the knowledge required to: Assemble components based on customer requirements
 Install, configure and maintain devices, PCs and software for end users
 Understand the basics of networking and security/forensics
 Properly and safely diagnose, resolve and document common hardware and software issues
 Apply troubleshooting skills
 Provide appropriate customer support
 Understand the basics of virtualization, desktop imaging, and deployment
CompTIA A+ is accredited by ANSI to show compliance with the ISO 17024 Standard and, as such,
undergoes regular reviews and updates to the exam objectives. The following CompTIA A+ 220-901 exam
objectives result from subject matter expert workshops and industry-wide survey results regarding the skills
and knowledge required of an entry-level IT professional. The percentages in this document represent therelative importance of the subject areas (domains) in the associated body of knowledge, and together
establish the foundation of an entry-level IT professional.
This examination blueprint includes domain weighting, test objectives, and example content. Example
topics and concepts are included to clarify the test objectives and should not be construed as acomprehensive listing of all the content of this examination.
Candidates are encouraged to use this document to guide their studies. The table below lists the domains
measured by this examination and the extent to which they are represented. The CompTIA A+ 220-901
exam is based on these objectives.
Domain1.0 Hardware
2.0 Networking
3.0 Mobile Devices
4.0 Hardware & Network Troubleshooting
Total

Percentage of Examination
34%
21%
17%
28%
100%

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engine, found here:
http://www.certguard.com/search.asp**Note: The lists of examples provided in bulleted format below each objective are not exhaustive lists. Other
examples of technologies, processes or tasks pertaining to each objective may also be included on the exam although
not listed or covered in this objectives document.

CompTIA is constantly reviewing the content of our exams and updating test questions to be sure our
exams are current and the security of the questions is protected. When necessary, we will publish updated
exams based on existing exam objectives. Please know that all related exam preparation materials will still
be valid.

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1.0 Hardware
1.1 Given a scenario, configure settings and use BIOS/UEFI tools on a PC.
 Firmware upgrades – flash BIOS
 BIOS component informationo RAM
o Hard driveo Optical driveo CPU
 BIOS configurations
o Boot sequenceo Enabling and disabling devices
o Date/timeo Clock speeds
o Virtualization supporto BIOS security (passwords, drive encryption: TPM, lo-jack, secure boot) Built-in diagnostics
 Monitoringo Temperature monitoringo Fan speeds
o Intrusion detection/notificationo Voltageo Clocko Bus speed
1.2 Explain the importance of motherboard components, their purpose, and properties.
 Sizeso ATX
o Micro-ATX
o Mini-ITX
o ITX
 Expansion slots
o PCI
o PCI-X
o PCIeo miniPCI RAM slots
 CPU sockets
 Chipsetso North Bridgeo South Bridge
 CMOS battery Power connections and types
 Fan connectors
 Front/Top panel connectors
o USB
o Audioo Power buttono Power lighto Drive activity lightso Reset button
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3 of 25Bus speeds

1.3 Compare and contrast various RAM types and their features.
 Typeso DDRo DDR2o DDR3o SODIMM
o DIMMo Parity vs. non-parity
o ECC vs. non-ECC
o RAM configurations
 Single channel vs. dual channel vs. triple channelo Single sided vs. double sided
o Buffered vs. unbuffered RAM compatibility
1.4 Install and configure PC expansion cards.
 Sound cards
 Video cards
 Network cards
 USB cards
 Firewire cards
 Thunderbolt cards
 Storage cards
 Modem cards
 Wireless/cellular cards
 TV tuner cards
 Video capture cards
 Riser cards
1.5 Install and configure storage devices and use appropriate media.
 Optical driveso CD-ROM / CD-RW
o DVD-ROM / DVD-RW / DVD-RW DL
o Blu-Rayo BD-Ro BD-RE Magnetic hard disk driveso 5400 rpm
o 7200 rpm
o 10,000 rpm
 Hot swappable drives
 Solid state/flash driveso Compact flash
o SD
o Micro-SD
o Mini-SD
o xD
o SSD
o Hybrido eMMC RAID types
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


o 0
o 1
o 5
o 10
Tape drive
Media capacityo CD
o CD-RWo DVD-RWo DVD
o Blu-Rayo Tapeo DVD DL

1.6 Install various types of CPUs and apply the appropriate cooling methods.
 Socket types
o Intel: 775, 1155, 1156, 1366, 1150, 2011o AMD: AM3, AM3+, FM1, FM2, FM2+
 Characteristicso Speedso Coreso Cache size/typeo Hyperthreadingo Virtualization support
o Architecture (32-bit vs. 64-bit)
o Integrated GPU
o Disable execute bit Coolingo Heat sinko Fanso Thermal pasteo Liquid-basedo Fanless/passive
1.7 Compare and contrast various PC connection interfaces, their characteristics andpurpose.
 Physical connectionso USB 1.1 vs. 2.0 vs. 3.0
 Connector types: A, B, mini, microo Firewire 400 vs. Firewire 800
o SATA1 vs. SATA2 vs. SATA3, eSATAo Other connector types
 VGA
 HDMI
 DVI
 Audio Analog
 Digital (Optical connector)
 RJ-45
 RJ-11 Thunderbolt
 Wireless connectionso Bluetooth
o RF
o IR
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

o NFC
Characteristics
o Analogo Digitalo Distance limitationso Data transfer speedso Qualityo Frequencies

1.8 Install a power supply based on given specifications.
 Connector types and their voltageso SATAo Molexo 4/8-pin 12v
o PCIe 6/8-pin
o 20-pino 24-pin Specificationso Wattageo Dual railo Sizeo Number of connectors
o ATX
o Micro-ATX
o Dual voltage options
1.9 Given a scenario, select the appropriate components for a custom PC configuration, tomeet customer specifications or needs.
 Graphic / CAD / CAM design workstationo Multicore processoro High-end videoo Maximum RAM
 Audio/Video editing workstationo Specialized audio and video cardo Large fast hard driveo Dual monitors Virtualization workstationo Maximum RAM and CPU cores Gaming PC
o Multicore processoro High-end video/specialized GPUo High definition sound cardo High-end cooling Home Theater PC
o Surround sound audioo HDMI output
o HTPC compact form factor
o TV tuner
 Standard thick cliento Desktop applicationso Meets recommended requirements for selected OS Thin cliento Basic applicationso Meets minimum requirements for selected OS
o Network connectivity
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Home Server PC
o Media streamingo File sharingo Print sharingo Gigabit NIC
o RAID array

1.10 Compare and contrast types of display devices and their features.
 Typeso LCD
 TN vs. IPS
 Fluorescent vs. LED backlightingo Plasmao Projectoro OLED Refresh / frame rates
 Resolution Native resolution
 Brightness/lumens
 Analog vs. digital Privacy/antiglare filters Multiple displays
 Aspect ratios
o 16:9o 16:10
o 4:3
1.11 Identify common PC connector types and associated cables.
 Display connector types
o DVI-D
o DVI-I
o DVI-Ao DisplayPorto RCAo HD15 (i.e. DE15 or DB15)
o BNC
o miniHDMIo miniDin-6
 Display cable types
o HDMIo DVIo VGAo Component
o Composite
o Coaxial
 Device cables and connectors
o SATAo eSATAo USBo Firewire (IEEE1394)
o PS/2o Audio Adapters and convertors
o DVI to HDMI
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o
o
o
o
o
o

USB A to USB B
USB to Ethernet
DVI to VGA
Thunderbolt to DVI
PS/2 to USB
HDMI to VGA

1.12 Install and configure common peripheral devices.
 Input devices
o Mouseo Keyboardo Scannero Barcode readero Biometric devices
o Game padso Joystickso Digitizer
o Motion sensor
o Touch pads
o Smart card readerso Digital cameras
o Microphoneo Webcamo Camcorder Output devices
o Printerso Speakers
o Display devices
 Input & Output devices
o Touch screen
o KVM
o Smart TVo Set-Top Box
o MIDI enabled devices
1.13 Install SOHO multifunction device / printers and configure appropriate settings.
 Use appropriate drivers for a given operating systemo Configuration settings
 Duplex
 Collate Orientation
 Quality
 Device sharingo Wired USB
 Serial
 Etherneto Wireless Bluetooth 802.11(a,b,g,n,ac) Infrastructure vs. adhoco Integrated print server (hardware)o Cloud printing/remote printing
 Public/shared devices
o Sharing local/networked device via Operating System settings
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8 of 25o TCP/Bonjour/AirPrint
Data privacy
 User authentication on the device
 Hard drive caching

1.14 Compare and contrast differences between the various print technologies and theassociated imaging process.
 Lasero Imaging drum, fuser assembly, transfer belt, transfer roller, pickup rollers,
separate pads, duplexing assemblyo Imaging process: processing, charging, exposing, developing, transferring,fusing and cleaning Inkjeto Ink cartridge, print head, roller, feeder, duplexing assembly, carriage and belto Calibration
 Thermalo Feed assembly, heating elemento Special thermal paper Impacto Print head, ribbon, tractor feedo Impact paper Virtualo Print to fileo Print to PDF
o Print to XPS
o Print to image
1.15 Given a scenario, perform appropriate printer maintenance.
 Lasero Replacing toner, applying maintenance kit, calibration, cleaning Thermalo Replace paper, clean heating element, remove debris
 Impacto Replace ribbon, replace print head, replace paper Inkjeto Clean heads, replace cartridges, calibration, clear jams

2.0 Networking
2.1 Identify the various types of network cables and connectors.
 Fibero Connectors: SC, ST and LC
 Twisted Pairo Connectors: RJ-11, RJ-45
o Wiring standards: T568A, T568B
 Coaxial
o Connectors: BNC, F-connector
2.2 Compare and contrast the characteristics of connectors and cabling.
 Fibero Types (single-mode vs. multi-mode)o Speed and transmission limitations
 Twisted pairo Types: STP, UTP, CAT3, CAT5, CAT5e, CAT6, CAT6e, CAT7, plenum, PVC
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o Speed and transmission limitationso Splitters and effects on signal quality
Coaxialo Types: RG-6, RG-59
o Speed and transmission limitationso Splitters and effects on signal quality

2.3 Explain the properties and characteristics of TCP/IP.
 IPv4 vs. IPv6
 Public vs. private vs. APIPA/link local
 Static vs. dynamic
 Client-side DNS settings
 Client-side DHCP Subnet mask vs. CIDR
 Gateway
2.4 Explain common TCP and UDP ports, protocols, and their purpose.
 Ports
o 21 – FTP
o 22 – SSH
o 23 – TELNET
o 25 – SMTP
o 53 – DNS
o 80 – HTTP
o 110 – POP3o 143 – IMAPo 443 – HTTPSo 3389 – RDP
o 137-139 NetBIOS/NetBT
o 445 – SMB/CIFSo 427 – SLP
o 548 – AFP
 Protocols
o DHCPo DNSo LDAPo SNMPo SMB
o CIFSo SSH
o AFP
 TCP vs. UDP
2.5 Compare and contrast various WiFi networking standards and encryption types.
 Standards
o 802.11 a/b/g/n/aco Speeds, distances and frequencies
 Encryption types
o WEP, WPA, WPA2, TKIP, AES
2.6 Given a scenario, install and configure SOHO wireless/wired router and apply
appropriate settings.
 Channels
 Port forwarding, port triggering
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






DHCP (on/off)
DMZ
NAT / DNAT
Basic QoS
FirmwareUPnP

2.7 Compare and contrast Internet connection types, network types, and their features.
 Internet Connection Typeso Cableo DSLo Dial-upo Fibero Satelliteo ISDNo Cellular Tethering Mobile hotspot
o Line of sight wireless internet service
 Network Types
o LAN
o WAN
o PAN
o MAN
2.8 Compare and contrast network architecture devices, their functions, and features.
 Hub
 Switch Router Access point
 Bridge Modem Firewall
 Patch panel
 Repeaters/extenders Ethernet over Power Power over Ethernet injector
2.9 Given a scenario, use appropriate networking tools.
 Crimper
 Cable stripper
 Multimeter Tone generator & probe Cable tester Loopback plug Punchdown tool
 WiFi analyzer

3.0 Mobile Devices
3.1 Install and configure laptop hardware and components.
 Expansion optionso Express card /34
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o
o
o
o



Express card /54
SODIMM
Flash
Ports/Adapters Thunderbolt
 DisplayPort USB to RJ-45 dongle
 USB to WiFi dongle
 USB to Bluetooth USB Optical Drive
Hardware/device replacemento Keyboard
o Hard Drive
 SSD vs. Hybrid vs. Magnetic disk
 1.8in vs. 2.5in
o Memoryo Smart card reader
o Optical driveo Wireless cardo Mini-PCIeo Screeno DC jacko Batteryo Touchpado Plastics/frameso Speakero System board
o CPU

3.2 Explain the function of components within the display of a laptop.
 Typeso LCD
 TN vs. IPS
 Fluorescent vs. LED backlightingo OLED Wi-Fi antenna connector/placement Webcam Microphone
 Inverter Digitizer
3.3 Given a scenario, use appropriate laptop features.
 Special function keyso Dual displayso Wireless (on/off)o Cellular (on/off)o Volume settingso Screen brightnesso Bluetooth (on/off)o Keyboard backlighto Touch pad (on/off)o Screen orientationo Media options (fast forward/rewind)o GPS (on/off)o Airplane mode
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12 of 25
Docking station
Physical laptop lock and cable lockRotating / removable screens

3.4 Explain the characteristics of various types of other mobile devices.
 Tablets
 Smart phones
 Wearable technology devices
o Smart watcheso Fitness monitors
o Glasses and headsets
 Phablets
 e-Readers Smart camera
 GPS
3.5 Compare and contrast accessories & ports of other mobile devices.
 Connection types
o NFC
o Proprietary vendor specific ports (communication/power)
o microUSB/miniUSBo Lightningo Bluetootho IR
o Hotspot / tethering Accessories
o Headsetso Speakers
o Game pads
o Docking stationso Extra battery packs/battery chargers
o Protective covers / water proofingo Credit card readerso Memory/MicroSD

4.0 Hardware and Network Troubleshooting
4.1 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPUand power with appropriate tools.
 Common symptoms
o Unexpected shutdowns
o System lockups
o POST code beeps
o Blank screen on bootup
o BIOS time and settings resets
o Attempts to boot to incorrect deviceo Continuous rebootso No powero Overheatingo Loud noiseo Intermittent device failure
o Fans spin – no power to other devices
o Indicator lights
o Smoke
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

o
o
o
Tools
o
o
o
o

Burning smell
Proprietary crash screens (BSOD/pin wheel)
Distended capacitors
Multimeter
Power supply tester
Loopback plugs
POST card / USB

4.2 Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
 Common symptoms
o Read/write failureo Slow performanceo Loud clicking noiseo Failure to booto Drive not recognizedo OS not foundo RAID not foundo RAID stops working
o Proprietary crash screens (BSOD/pin wheel)o S.M.A.R.T. errors
 Toolso Screwdrivero External enclosures
o CHKDSKo FORMAT
o File recovery softwareo Bootreco Diskparto Defragmentation tool
4.3 Given a scenario, troubleshoot common video, projector and display issues.
 Common symptoms
o VGA modeo No image on screeno Overheat shutdowno Dead pixels
o Artifactso Color patterns incorrecto Dim imageo Flickering imageo Distorted imageo Distorted geometryo Burn-ino Oversized images and icons
4.4 Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
 Common symptoms
o No connectivity
o APIPA/link local addresso Limited connectivity
o Local connectivity
o Intermittent connectivity
o IP conflicto Slow transfer speeds
CompTIA A+ 220-901 Certification Exam Objectives version5
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14 of 25

o Low RF signal
o SSID not found
Hardware toolso Cable testero Loopback plugo Punch down toolso Tone generator and probeo Wire stripperso Crimpero Wireless locator
Command line tools
o PINGo IPCONFIG/IFCONFIGo TRACERTo NETSTATo NBTSTATo NET
o NETDOMo NSLOOKUP

4.5 Given a scenario, troubleshoot and repair common mobile device issues while adheringto the appropriate procedures.
 Common symptoms
o No displayo Dim displayo Flickering displayo Sticking keyso Intermittent wirelesso Battery not charging
o Ghost cursor/pointer drifto No powero Num lock indicator lights
o No wireless connectivityo No Bluetooth connectivity
o Cannot display to external monitoro Touchscreen non-responsive
o Apps not loadingo Slow performanceo Unable to decrypt emailo Extremely short battery lifeo Overheatingo Frozen systemo No sound from speakers
o GPS not functioningo Swollen battery
 Disassembling processes for proper re-assemblyo Document and label cable and screw locationso Organize partso Refer to manufacturer resourceso Use appropriate hand tools
4.6 Given a scenario, troubleshoot printers with appropriate tools.
 Common symptoms
o Streakso Faded prints
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

o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
Tools
o
o
o
o

Ghost images
Toner not fused to the paper
Creased paper
Paper not feeding
Paper jam
No connectivity
Garbled characters on paper
Vertical lines on page
Backed up print queue
Low memory errors
Access denied
Printer will not print
Color prints in wrong print color
Unable to install printerError codes
Printing blank pages
No image on printer display
Maintenance kit
Toner vacuum
Compressed air
Printer spooler

CompTIA A+ Acronyms
Introduction
The following is a list of acronyms which appear on the CompTIA A+ exams. Candidates are encouraged
to review the complete list and attain a working knowledge of all listed acronyms as a part of acomprehensive exam preparation program.

Acronym
AC
ACL
ACPI
ACT
ADSL
AGP
AHCI
AP
APIPA
APM
ARP
ASR
ATA
ATAPI

Definition
alternating current
access control list
advanced configuration power interface
activity
asymmetrical digital subscriber line
accelerated graphics port
Advanced host controller interface
Access point
automatic private internet protocol addressing
advanced power management
address resolution protocol
automated system recovery
advanced technology attachment
advanced technology attachment packet interface

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ATM
ATX
AUP
A/V
BIOS
BNC
BTX
CAPTCHA
CCFL
CD
CD-ROM
CD-RW
CDFS
CFS
CIFS
CMOS
CNR
COMx
CPU
CRT
DAC
DB-25
DB-9
DC
DDOS
DDR
DDR RAM
DDR
SDRAM
DFS
DHCP
DIMM
DIN
DLT
DLP
DMA
DMZ
DNS
DOS
DRAM
DRM
DSL
DVD
DVD-RAM

asynchronous transfer mode
advanced technology extended
Acceptable Use Policy
Audio Video
basic input/output system
Bayonet-Neill-Concelman or British Naval Connector
balanced technology extended
Completely Automated Public Turing Test To Tell Computers and Humans
Apart
Cold Cathode Fluorescent Lamp
compact disccompact disc-read-only memory
compact disc-rewritablecompact disc file system
Central File System, Common File System, Command File System
Common Internet File Systemcomplementary metal-oxide semiconductor
Communications and Networking Riser
communication port (x=port number)central processing unit
cathode-ray tube
discretionary access control
serial communications D-shell connector, 25 pins
9 pin D shell connector
direct current
distributed denial of service
double data-rate
double data-rate random access memory
double data-rate synchronous dynamic random access memory
distributed file system
dynamic host configuration protocol
dual inline memory module
Deutsche Industrie Norm
digital linear tapedigital light processing
direct memory accessdemilitarized zone
domain name service or domain name server
denial of service
dynamic random access memory
Digital Rights Management
digital subscriber line
digital video disc or digital versatile discdigital video disc-random access memory

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DVD-ROM
DVD-R
DVD-RW
DVI
ECC
ECP
EEPROM
EFS
EIDE
EMI
EMP
EPROM
EPP
ERD
ESD
EULA
EVGA
EVDO
FAT
FAT12
FAT16
FAT32
FDD
Fn
FPM
FRU
FSB
FTP
FQDN
Gb
GB
GDI
GHz
GUI
GPS
GSM
HAL
HAV
HCL
HDD
HDMI
HPFS
HTML
HTPC

digital video disc-read only memory
digital video disc-recordable
digital video disc-rewritable
digital visual interface
error correcting code/error checking and correction
extended capabilities port
electrically erasable programmable read-only memory
encrypting file systemenhanced integrated drive electronics
electromagnetic interferenceelectromagnetic pulse
erasable programmable read-only memoryenhanced parallel port
emergency repair disk
electrostatic discharge
End User License Agreement
extended video graphics adapter/arrayevolution data optimized or evolution data only
file allocation table12-bit file allocation table16-bit file allocation table32-bit file allocation table
floppy disk drive
Function (referring to the function key on a laptop)
fast page-mode
field replaceable unit
Front Side Bus
file transfer protocol
fully qualified domain namegigabitgigabyte
graphics device interface
gigahertz
graphical user interface
global positioning system
global system for mobile communications
hardware abstraction layer
Hardware Assisted Virtualization
hardware compatibility list
hard disk drive
high definition media interface
high performance file system
hypertext markup language
home theater PC

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HTTP
HTTPS
I/O
ICMP
ICR
IDE
IDS
IEEE
IIS
IMAP
IMEI
IMSI
IP
IPCONFIG
IPP
IPS
IPSEC
IR
IrDA
IRP
IRQ
ISDN
ISO
ISP
JBOD
Kb
KB
LAN
LBA
LC
LCD
LDAP
LED
Li-on
LPD/LPR
LPT
LVD
MAC
MAPI
MAU
Mb
MB
MBR
MBSA

hypertext transfer protocol
hypertext transfer protocol over secure sockets layer
input/output
internet control message protocol
intelligent character recognition
integrated drive electronics
Intrusion Detection System
Institute of Electrical and Electronics Engineers
Internet Information Services
internet mail access protocol
International Mobile Equipment Identity
International Mobile Subscriber Identity
internet protocol
internet protocol configurationinternet printing protocol
In-plane Switching
Internet Protocol Security
InfraredInfrared Data Association
Incident Response Plan
Interrupt Request
Integrated Services Digital Network
International Organization for Standardization/Industry Standards
Organization
Internet Service Provider
Just a Bunch of Disks
Kilobit
Kilobyte or Knowledge Base
Local Area Network
Logical Block Addressing
Lucent Connector
liquid Crystal Display
lightweight directory access protocol
light emitting diodelithium-ion
line printer daemon / line printer remoteline printer terminal
low voltage differential
media access control / mandatory access control
messaging application programming interface
media access unit, media attachment unit
megabitmegabyte
master boot record
Microsoft Baseline Security Analyzer

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The CompTIA A+ 220-901 Objectives are subject to change without notice.

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MFD
MFP
MHz
MicroDIMM
MIDI
MIME
MIMO
MMC
MP3
MP4
MPEG
MSCONFIG
MSDS
MUI
NAC
NAS
NAT
NetBIOSNetBEUI
NFS
NIC
NiCd
NiMH
NLX
NNTP
NTFS
NTLDR
NTP
OCR
OEM
OLED
OS
PAN
PATA
PC
PCI
PCIe
PCIX
PCL
PCMCIA
PE
PGA
PGA2
PII

multi-function device
multi-function productmegahertz
micro dual inline memory module
musical instrument digital interface
multipurpose internet mail extension
Multiple Input Multiple Output
Microsoft management console
Moving Picture Experts Group Layer 3 Audio
Moving Picture Experts Group Layer 4
Moving Picture Experts Group
Microsoft configurationmaterial safety data sheet
multilingual user interface
network access control
network-attached storage
network address translation
networked basic input/output system
networked basic input/output system extended user interface
network file system
network interface card
nickel cadmium
nickel metal hydride
new low-profile extended
network news transfer protocol
new technology file system
new technology loader
Network Time Protocol
optical character recognition
original equipment manufacturer
Organic Light Emitting Diode
operating system
personal area network
parallel advanced technology attachment
personal computer
peripheral component interconnect
peripheral component interconnect express
peripheral component interconnect extended
printer control language
Personal Computer Memory Card International Association
Preinstallation Environment
pin grid arraypin grid array 2
Personally Identifiable Information

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The CompTIA A+ 220-901 Objectives are subject to change without notice.

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PIN
PKI
PnP
POP3
PoS
POST
POTS
PPP
PPTP
PRI
PROM
PS/2
PSTN
PSU
PVC
PXE
QoS
RAID
RAM
RAS
RDP
RF
RFI
RGB
RIP
RIS
RISC
RJ-11
RJ-45
RMA
ROM
RTC
SAN
SAS
SATA
SC
SCP
SCSI
SCSI ID
SD card
SDRAM
SEC
SFC
SFF

personal identification number
public key infrastructure
plug and playpost office protocol 3
Point of Sale
power-on self test
plain old telephone service
point-to-point protocol
point-to-point tunneling protocol
primary rate interface
programmable read-only memory
personal system/2 connector
public switched telephone network
power supply unit
permanent virtual circuit
preboot execution environment
quality of service
redundant array of independent (or inexpensive) discs
random access memory
remote access service
Remote Desktop Protocol
radio frequency
radio frequency interference
red green blue
routing information protocol
remote installation service
reduced instruction set computer
registered jack function 11
registered jack function 45
returned materials authorization
read only memory
real-time clock
storage area network
Serial Attached SCSI
serial advanced technology attachment
subscription channel
secure copy protection
small computer system interface
small computer system interface identifier
secure digital card
synchronous dynamic random access memory
single edge connector
system file checker
Small Form Factor

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Copyright © 2015 by the Computing Technology Industry Association. All rights reserved.
The CompTIA A+ 220-901 Objectives are subject to change without notice.

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SLI
S.M.A.R.T.
SMB
SMTP
SNMP
SoDIMM
SOHO
SP
SPDIF
SPGA
SRAM
SSH
SSID
SSL
ST
STP
SXGA
TB
TCP
TCP/IP
TDR
TFTP
TKIP
TPM
UAC
UDF
UDP
UEFI
UNC
UPS
URL
USB
USMT
UTP
UXGA
VESA
VFAT
VGA
VM
VoIP
VPN
VRAM
WAN
WAP

scalable link interface or system level integration or scanline interleave mode
self-monitoring, analysis, and reporting technology
server message block or small to midsize businesssimple mail transfer protocol
simple network management protocol
small outline dual inline memory module
small office/home officeservice packSony-Philips digital interface format
staggered pin grid arraystatic random access memory
secure shell
service set identifier
secure sockets layer
straight tip
shielded twisted pairsuper extended graphics arrayterabytetransmission control protocol
transmission control protocol/internet protocol
time domain reflectometer
trivial file transfer protocol
Temporal Key Integrity Protocol
trusted platform module
user account control
user defined functions or universal disk format or universal data format
user datagram protocol
Unified Extensible Firmware Interface
universal naming convention
uninterruptible power supply
uniform resource locator
universal serial bus
user state migration tool
unshielded twisted pairultra extended graphics arrayVideo Electronics Standards Association
virtual file allocation tablevideo graphics array
Virtual Machine
voice over internet protocol
virtual private network
video random access memory
wide area network
wireless access protocol/wireless access point

CompTIA A+ 220-901 Certification Exam Objectives version5
Copyright © 2015 by the Computing Technology Industry Association. All rights reserved.
The CompTIA A+ 220-901 Objectives are subject to change without notice.

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WEP
WIFI
WINS
WLAN
WPA
WPS
WUXGA
XGA
ZIF
ZIP

wired equivalent privacy
wireless fidelity
windows internet name service
wireless local area network
wireless protected access
WiFi Protected Setup
wide ultra extended graphics arrayextended graphics arrayzero-insertion-force
zigzag inline package

A+ Proposed Hardware and Software List** CompTIA has included this sample list of hardware and software to assist candidates as they
prepare for the A+ exam. This list may also be helpful for training companies who wish to createa lab component to their training offering. The bulleted lists below each topic are a sample list
and not exhaustive.
Equipment















Apple tablet / Smart phone
Android tablet / Smart phone
Windows tablet / Smart phone
Windows Laptop / Mac Laptop / Linux Laptop
Windows Desktop / Mac Desktop / Linux Desktop
Monitors
Projectors
SOHO Router/switch
Access point
VoIP phone
Printero Laser / Inkjet
o WirelessSurge suppressor
UPS

Spare parts/hardwareMotherboards
RAM
Hard drives
Power supplies

CompTIA A+ 220-901 Certification Exam Objectives version5
Copyright © 2015 by the Computing Technology Industry Association. All rights reserved.
The CompTIA A+ 220-901 Objectives are subject to change without notice.

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

















Video cards
Sounds cards
Network cards
Wireless NICs
Fans/cooling devices/heat sink
CPUs
Assorted connectors/cables
o USB
o HDMIo etc
Adapters
Network cables
Unterminated network cable / connectors
AC adapters
Optical drives
Screws/stand-offs
Cases
Maintenance kit
Mice/keyboards

Tools















Screw drivers
Multimeter
Wire cutters
Punchdown tool
Crimper
Power supply tester
Cable stripper
POST cards
Standard technician toolkit
ESD strap
Thermal paste
Cable tester
WiFi analyzer
SATA to USB connectors

Software

Operating system disks
Antivirus software
Virtualization software

CompTIA A+ 220-901 Certification Exam Objectives version5
Copyright © 2015 by the Computing Technology Industry Association. All rights reserved.
The CompTIA A+ 220-901 Objectives are subject to change without notice.

24 of 25

Antimalware
Driver software

CompTIA A+ 220-901 Certification Exam Objectives version5
Copyright © 2015 by the Computing Technology Industry Association. All rights reserved.
The CompTIA A+ 220-901 Objectives are subject to change without notice.

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