Earnings Results Briefing
for the Fiscal Year
Ended March 31, 2018
May15, 2018

KOMEHYO Co., Ltd.
Securities code: 2780
(Second Section, Tokyo and Nagoya Stock Exchanges)
Corporate Planning Department IR strategy group
TEL:+81-52-249-5366

INDEX
１．Overview of Financial Results for the Fiscal Year
Ended March 31, 2018

P.02

２．Business status

P.11

３．Plan for the Fiscal Year Ending March 31, 2019

P.27

４．Medium-term Management Plan

P.32

５．Reference Information (Company Profile, etc.)

P.36

Note:
This document is an English translation of a document prepared in Japanese.
Statements in this document that are not historical facts; statements concerning current plans, forecasts,
strategies, and opinions of KOMEHYO Co., Ltd. are forward-looking statements subject to various risks anduncertainties.
These statements are prepared based on assumptions of the management of KOMEHYO Co., Ltd. using currently
available information.
Actual results may differ significantly from forecasts due to a variety of factors; therefore, investors should notplace undue reliance upon them.
In addition, this document is not intended to solicit investments. Investors should make investment decisions attheir own discretion.

1

Overview of Income Statement
FY2016(‘15.4-’16.3)

FY2017(‘16.4-’17.3)

FY2018(‘17.4-’18.3)

Net sales

45,90340,13445,497＋5,363113.4％

Gross profit

13,061

11,144

12,968＋1,824116.4％

Gross profit
margin

28.5％

27.8％

28.5％

＋0.7pt－SG&A
expenses

10,271

10,312

11,342＋1,030110.0％

Operatingincome

2,789

832

1,625

＋793

195.3％

Ordinary
income

2,742

815

1,610

＋795

197.5％Net income
attributableto owners ofparent

1,696

355

1,073

＋718

301.8％

Consolidated(Millions of yen)

ChangeYoY

2

Overview of Income Statement
Nonconsolidated

FY2016(‘15.4-’16.3)

FY2017(‘16.4-’17.3)

FY2018(‘17.4-’18.3)

Net sales

40,55434,891

39,682＋4,790113.7％

Gross profit

11,0909,339

10,869＋1,530116.4％

Gross profit
margin

27.3％

26.8％

27.4％

＋0.6pt－SG&A
expenses

8,664

8,836

9,716

＋879

110.0％

Operatingincome

2,426

502

1,153

＋650

229.3％

Ordinary
income

2,400

490

1,256

＋766

256.5％Net income

1,480

147

895

＋748

607.9％(Millions of yen)

ChangeYoY

3

Business results for the past decade
Consolidated net sales(100 millions of yen)

Consolidated operating
income(100 millions of yen)

500

Consolidated net sales

450

Consolidated operating income

50
45

459

454

431

400

40

402

401
35

350

343

300
250

289
238

200
150

Lehman Bros
bankruptcy

25

27.8

247
20

21.0

The Great East
Japan Earthquake

Consumption
tax increase

16.2
13.6

100
50

29.9

289

30

31.2

9.4

15
10

9.4

8.3

6.9

5
0

0

FY2009FY2010FY2011FY2012FY2013

FY2014FY2015FY2016FY2017FY20184

Operating income increase anddecrease factor（ Consolidated ）Operating income increased due to an increase in net sales
and a 0.7 point increase in gross profit margin(Millions of yen)

Sales amountincrease +1,489

2,500

S,G&A Expenses
increase △1,030

Gross profit marginincrease +334

2,000

1,500

1,625
Administrative expenses△492
Selling expenses△389
Personal expenses
△148

1,000

832
500

0

FY2017

Operating income （＋792）

FY2018

5

Profit Margin Trend
Operating margin rises due to an increase in net sales
and an increase in gross profit margin

Consolidated（％）

Non-consolidated（％）

Gross profit margin

35

31.4

35

SG&A expenses to sales ratio
Operating income margin

28.5

30

27.8

30.5
28.5

30

27.3

30.5
25.7
20

23.2

27.4

25
25.3

24.9

22.4

20

15
10

26.8

29.5

25
23.9

Gross profit margin
SG&A expenses to sales ratio
Operating income margin

22.9

22.3

7.6

7.2

24.5

21.4

15

7.5

7.2

10
6.1

5

2.1

3.6

0

6.0

5

1.4

2.9

0
FY2014FY2015FY2016FY2017FY2018FY2014FY2015FY2016FY2017FY20186

Overview of Balance Sheet
Increase in products owing to new opening of large stores and favorable
conditions concerning purchases of used goods from customers

Consolidated
Assets25,415
Cash anddeposits

2,926

Assets27,147
Cash anddeposits

3,914(Millions of yen)

Liabilities
and NetAssets25,415

Liabilities
and NetAssets27,147

Non-consolidated
Assets
22,694Current

Assets24,650Cash andCurrent

Liabilities

Cash anddeposits

Liabilities

5,363

deposits

2,433

Non-current

1,732

4,316
Non-current
Products

Products

liabilities

9,999

10,873

2,907

Other current

assetsassets

3,814

3,679

2,866
Products

Net assets

Net assets

assets18,19018,918

3,425

Products

liabilities

9,800

2,741

Liabilities
and NetAssets24,650Current
Liabilities
4,256
Non-current
liabilities
2,690

Other current

assets3,694

Non-current

Non-current

Non-current

Non-current

assetsassetsassetsassets

8,674

8,681

8,386

8,721

FY2017FY2018FY2017FY2018FY2018Current

2,815
Non-current

liabilities

Other current

FY2017

Liabilities
and NetAssets
22,694
Liabilities

9,150

Other current(Millions of yen)

Net assets

Net assets

17,137

17,703

FY2017FY2018 7

Statement of Cash Flows
Operating CF recovery as a result of significant profit increases
Consolidated(Millions of yen)

Cash flows from operating activities

Cash flows from investing activities

Cash flows from financing activities

Cash and cash equivalents

4,257

3,886

4,769

3,322

2,848

2,855

1,715

1,499

1,199

536

366

505

△ 107
△ 575 △ 466△ 829
FY2014△ 777△ 1,091

FY2015FY2016△ 700△ 1,393
FY2017FY20188By Segment
Mainstay brand fashion business:significant increases in income and profit(Millions of yen)

FY2016FY2017FY2018ChangeYoY

Brand
FashionTire and
Wheel
Others

Net sales

41,17535,396

40,618＋5,221114.8％

Operatingincome

2,611

692

1,476

＋784

213.2％

Operatingmargin

6.3％

2.0％

3.6％

＋1.6pt－Net sales

4,640

4,645

4,787

+141

103.1％

Operatingincome

155

113

95

△18

83.8％

Operatingmargin

3.3％

2.4％

2.0％

△0.4pt－Net sales

132

137

146

+8

106.5％

Operatingincome

22

26

53

+27

203.2％

Operatingmargin

17.2％

19.2％

36.6％

+17.4pt－

9

１．Overview of Financial Results for the Fiscal Year
Ended March 31, 2018

P.02

２．Business status

P.11

３．Plan for the Fiscal Year Ending March 31, 2019

P.27

４．Medium-term Management Plan

P.32

５．Reference Information (Company Profile, etc.)

P.36

10

Economic Trend
The economic environment remains on a moderate recovery path
Net sales
YoY (%)

140

Department store(fine arts/jewelry/precious metals)

KOMEHYO net sales(non-consolidated)

Stock Price（yen）

24,000

Nikkei Stock Average(monthly closing price)

23,000130

22,000120

21,00020,000110

19,000100
100

18,00017,00090

16,0008070FY2018(Source：JAPAN DEPARTMENT STORES ASSOCIATION website)

15,00014,00011

Reuse market growth rate
The reuse market continues to grow each year
(100 millions of yen)

Reuse market size & Reuse market growth rate
(The Reuse Business Journal estimation)

18,000

10.0%

16,000

12%

9.7%

10%

14,0008.0%
12,000

7.0%

7.4%

8%

17,743

6%

10,0008,000
6,000

11,274

11,443

12,59013,594

14,916

15,966

16,517

4%

3.5%

4,000

2%
2,000

1.5%

0

0%

09

10

11

12

13

14

15

16

Source: The Reuse Business Journal Secondhand Business Data Book 201812

Reuse market size
C-to-C internet sales driving market growth
Reuse market size(‘16) 1.7 trillion yen (The Reuse Business Journal estimation)( 100 millions of yen)Store-based sales

Online sales

Ｃ to Ｃ
5,093

Ｂ to Ｃ
9,315（YoY126.1％）（YoY98.5％）

Ｂ to Ｃ
2,862（YoY114.4％）
Others 473
Source: The Reuse Business Journal Secondhand Business Data Book 201813

Reuse market according to the product
Scale of market for clothing and fashion goods
is expanding owing to flea market apps etc.
Market ratio(%)

18

Domestic retailreuse market size(FY2016)’16 Brand-name products
2,401

16
14

(100 millions of yen)

’14 Brand-name products’16 Clothing/accessories
1,869’15 Brand-name products

12
10
8
6

’16 Game/media’16 Books’14 Clothing/accessories’15 Clothing/accessories’16 Camera
602

4
2

’15Camera ’14Camera
Change (%)

0
-10

-5

0

5

10

15

20

25

Source: The Reuse Business Journal Secondhand Business Data Book 2016,2017,201830

14

Ranking in the Secondhand industry
Secondhand sales amount :No.3､ Brand-name products
sales amount:No.1､Clothing/accessories sales amount:No.7
Secondhand sales amount(FY2016)
GS
OthersB
D

Brand-name products sales amount(FY2016)
12.2%

KOMEHYO
H

S

Market size
240 billion yen

2.0％(The Reuse Business
Journal estimation)

Market size
1,774 billion yen

KOMEHYO

D
B
OthersClothing/accessories sales amount(FY2016)(The Reuse Business Journal estimation)

Market size
186 billion yen(The Reuse Business
Journal estimation)

Source: The Reuse Business Journal Secondhand Business Data Book 2018

2.6%

G
C
B
D
TI
TR
KOMEHYO
Others15

Initiative(1)Successful opening of large stores
Opening of 3 large stores:business performance seeing solid shift
Umeda store

Shinjyuku store
ANNEX

Meieki store

Opening time

‘17.2

‘17.5

‘17.5

Location

Shibata2-2-1,
Kita-ku,Osaka city
OSAKA UK･GATE 1-3F

Shinjyuku3-19-7
Shinjyuku-ku
Ranzan BLD B1-5F

Meieki4-8-24
Nakamura-ku
Nagoya city
MEI CLASSY BLD 1-2F

Results of
3stores

Net sales：approx.４billion yen、Amount of purchase from individual customers：approx.２billion yen

16

Initiative(2)Enhancement of E-commerce-induced sales“Buy Online and Pick up in Store,” connecting brick-and-mortar storeswith e-commerce sites, is on an upward trend(Millions of yen)

FY2016(‘15.4-’16.3)

FY2017(‘16.4-’17.3)

FY2018(‘17.4-’18.3)

Net sales
YoY

No. of products
sold YoY

E-commerceinduced sales

6,309

6,147

7,594

123.5％

110.8％

E-commerceinduced sales rate

15.6%

17.6%

19.1％

－

－

【 Percentage of online sales by channel (FY2018)】 【Online sales trend by channel】
KOMEHYO website

Back orders

Others(Millions of yen)

KOMEHYO website

8,000

Back orders
Others

13.6%
23.5%

6,000

4,000

62.9%

3,691

4,778
3,683

2,000

0

FY2016FY2017FY201817

Initiative(3)Enhancement of purchases from individual customers
Amounts in terms of purchases of used goods from individuals arehighest ever owing to new store openings and various measures
Amount ofpurchase fromindividual
customers

FY2016(‘15.4-’16.3)

FY2017(‘16.4-’17.3)

FY2018(‘17.4-’18.3)

17,537

15,92718,009＋2,081

113.1％

Home delivery
Purchasing

887

789

906

＋117

114.9％

Total(Millions of yen)

18,425

16,717

18,916＋2,198113.2％

Purchasing
CenterChangeYoY【Enhancement of and purchase utilizing LINK SMILE etc.】
More convenient for customers by installinga jewelry purchase function in a suburban store
USED MARKET Inazawa store(‘17.4)
LINK SMILE Uedayama Store (‘17.7)
LINK SMILE Kamakuradai store (’18.2)
LINK SMILE kasugaikashihara store(’18.3)

18Initiative(4)Enhancement of customer management
Integrated management of customer information,
covering physical and online stores

Card members(FY2018)

No.

YoY

Total members

792,000

112.0%【 Customer management 】
Management of visit history of card-holding
members, including store visit dates, stores
visited, products purchased, and amounts interms of used goods purchased from them
Provision of information on events including
sales alongside product shipment statuses
via directly-mailed materials, telephone calls
and so on

Sales
store

Purchasing
CenterOnlineStore

Home
delivery
Purchasing
19

Initiative(5)Talent Development
Systematically implemented by original curriculums
by a dedicated division(in operation)

Total No. of buyers

Total No. of VMD masters（Internal
qualification）and VMD instructors（National qualification）

FY ended March 2018

329persons

90personsYoY Change+11persons+8persons【Training program for non-standard products】【 Training program for fostering the next generation】【 Training program for VMD 】※VMD：Stands for visual merchandising(method where merchandising is conducted in a visual sense)

20

Initiative(6)Challenge to The C-to-C Business
The C-to-C Business: Free market app “KANTE”【Free market app “KANTE”】
Service started in November 2017
Free market app specializing in brand- nameproducts
Providing purchasers with a sense ofassurance through judgment of authenticity

April 2018
Acquisition of the Sharing Economy
Trust Mark (first acquisition of themark by a flea market app)Nurturing a healthy culture of reuse

A mark issued by Sharing
Economy Association Japan, which
serves to officially certify a reliable
service with a function asmatching platform
21

Subsidiary(1) KOMEHYO Auction
Expand sales channels of used products, reinforce procurement
and collect industry information
Business activities

Established
CapitalLocation

Planning, operation, management, etc. of
auction for secondhand dealers

June 2012
JPY20million

Naka ward,
Nagoya city

FY2018Trade volume(Millions of yen)

YoY

Jewelry/Watches/Bags

17,900118.0％

Clothing

360

115.1%

No. of member
companies
830※90companies
increased this term

【State of the auction】【Preview venue】

22

Subsidiary(2) KOMEHYO HONG KONG
Aiming for the development of sales channels overseas
and the expansion of business in China
Company name
KOMEHYO HONG KONG
LIMITED
BEIJING HUA XIA KOMEHYO
LIMITED(Joint Venture of KOMEHYO HONG KONG)

KOMEHYO SHANGHAI LIMITED

Business
activities
Buying and selling
products including
jewelry, precious
metals, watches,and bags outside
Japan(Subsidiary of KOMEHYO HONG KONG)

Established
CapitalLocation

June 2013
HK＄18million

HONG
KONG

June 2017
20 million Yuan

Beijing
China

December 2017
3 million Yuan

Shanghai
China

FY2018Net sales

YoY

KOMEHYO HONG KONG
LIMITEDapprox.
JPY 1,422 million

159.0％

23

Subsidiary(3) Craft、Auto Parts Japan
Sale of tires, wheels, and vehicle parts
Company nameBusiness activities

Established
CapitalCRAFT Co., Ltd.

Sale of passenger-car tires,
aluminum wheels, auto accessories,
and parts

April 1980
JPY72million

Import, sale, and purchase of autoparts
Operation of sales store ’UICHIBAN’

May 2013
JPY30million

AUTO PARTS
JAPAN Co., Ltd.

【EURO STYLE Craft】
Opened in Craft Nagoya DomeWest store 2F in September 2017
Enhance customization of euro
compact
car

Location

Nakagawa
ward
Nagoya city

【URBAN OFF CRAFT】 【U-ICHIBAN】
Opened in Craft Nakagawa
store 2F in October 2017
Proposing customizationof Urban SUVOpened in Craft Inazawa store
and Ogaki store in April 2018
Strengthened sales and purchaseof used products at Auto Parts
Japan

24

Subsidiary(4)Eve Corporation、Ark marketing japan
We converted e-commerce apparel and shoe-care stores
into subsidiaries in December 2017
Company nameBusiness activities

Established
Capital

Eve Corporation
Co.,Ltd.

Wholesale and retail of imported
apparel,bags,and accessories;
Operation of mail-order sites“Mike MUSEUM”
Purchase and sales of shoes, etc.
Operation of mail-order sites“WORM TOKYO”
Operation of the store of“WORM TOKYO”

May 2010
9 million yen

Sales of shoe-care goods, shoe
maintenance service, etc.
Operation of mail-order site
“SHOES MASTER”

August 2013
1 million yen

Ark marketingjapan Co.,Ltd.

Head
OfficeMeguroTokyo25

１．Overview of Financial Results for the Fiscal Year
Ended March 31, 2018

P.02

２．Business status

P.11

３．Plan for the Fiscal Year Ending March 31, 2019

P.27

４．Medium-term Management Plan

P.32

５．Reference Information (Company Profile, etc.)

P.36

26

FY2019 plan
Increased profit and revenue are forecasted on
both consolidated and non-consolidated bases
FY20191H planYoY

Net sales

22,900110.3%

50,000109.9%

Operatingincome475

102.9％

1,900

116.9%

Ordinary income

475

100.4％

1,900

117.9%Net income
attributableto owners of parent

300

101.6％

1,200

111.7%

Consolidated(Millions of yen)

FY2019 planYoY

FY20191H planYoY

Net sales

20,400110.1%

43,000108.4%

Operatingincome400

126.6％

1,500

130.1%

Operatingincome

400

90.0％

1,500

119.3%Net income

270

85.0％

1,000

111.6% 27

Non-consolidated(Millions of yen)

FY2019 plan

YoY

Brand･Fashion
KOMEHYO
１．Enhancement of purchases from individual customers
・Increase in purchases of used goods from customers at
existing stores (mainly at 3 large stores)
・Store open for purchases
・Expansion of services entailing staff visits to customer locations forthe purchase of used goods from them in the Kanto, Kansai and Chubu areas
２．Enhancement of online sales andpurchases of used goods from customers
・Continued strengthening of measures
at stores relating to shipment between
stores of products requested by customers
・Improvement of sales ratios involving EC・Enhancement of alliances relating tohome-visit purchasing of used goods from customers
３．Enhancement of profitability
・Improvement of operating margin
・Enhancement of inventory controls
・Enhancement of cost controls
KOMEHYO Auction
Precious stones, watches and bags: 2 auctions scheduled per month (From June 2018)
Eve Corporation, Ark marketing japan
Enhancement of sales for imported apparel, sneakers and so on alongside the purchaseof such used goods from customers

28Overseas , Tire and Wheel
KOMEHYO HONG KONG LIMITED
Overseas business management
Expansion of B-to-B business in Hong Kong
（Auction , Jewelry show）

BEIJING HUAXIA KOMEHYO JIMITED
Expansion of B-to-C business with a focus on Beijing（Aiming to shift from the opening of new storesto deployment at many stores）
KOMEHYO SHANGHAI LIMITED
Development of B-to-B business targeting the Chinese
mainland in Shanghai（Aiming for business expansion in conjunction with BEIJING HUAXIA
KOMEHYO LIMITED ）Craft、AUTO PARTS JAPAN１．Enhancement of online sales and→Function consolidation at Auto Parts Japan
Aiming to Second-hand goods shop ｢U-ICHIBAN｣
２．Enhancement of EC sales
３．Enhancement of profitability
29

Shareholder return
Dividend changes
Dividend(yen)40
35

Payout ratio(％)
100

Fiscal year-end dividend

92.4Interim dividend

Forecast
90

Payout ratio

80

30

15

16

(Forecast)

25

70
60

20

50
40

15

30
30.6

10

20
5

0

19.4

10

15

16

FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019

030

１．Overview of Financial Results for the Fiscal Year
Ended March 31, 2018

P.02

２．Business status

P.11

３．Plan for the Fiscal Year Ending March 31, 2019

P.27

４．Medium-term Management Plan

P.32

５．Reference Information (Company Profile, etc.)

P.36

31

Medium-term Basic Targets (Consolidated)
Solid recovery of business performance by increasing profitability
Consolidated

FY2019(‘18.4-’19.3)

FY2020(‘19.4-’20.3)

FY2020(’20.4-’21.3)

Net sales

JPY50.0B

JPY52.3B

JPY54.8B

Operating income

JPY1.90B

JPY2.26B

JPY2.57B

Operating margin

3.8％

4.3％

4.7％

２stores－－(Undecided)(Undecided)

Store openings＊Mainly
Purchasing Center

32

Net Sales Plan
Generate JPY54 billion and JPY46 billion on a consolidated and non-consolidated
basis respectively in the fiscal year ending March 31, 2021

Consolidated
Net sales(Millions of yen)

50,00052,300Non-Consolidated
54,800Net sales(Millions of yen)

45,49743,00040,13444,60046,50039,682
34,891FY2017FY2018FY2019FY2020

FY2021FY2017FY2018FY2019FY2020

FY2021

results

results

plan

plan

plan

results

results

plan

plan

plan

33

Profit Plan
Achieve sustainable profit growthby increasing net sales and improving profit margin
Operating income

Ordinary income

Net income attributable to owners of parent

2,570 2,500

2,260 2,200(Millions of yen)

Consolidated

1,900 1,900
1,625 1,610
1,200

1,073
831

1,600

1,400

820
347

FY2017 results

Nonconsolidated

Operating income

FY2018 results

Ordinary income

FY2019 plan

FY2020 plan

Net income(Millions of yen)
1,153 1,256
503

1,550

1,500 1,500895

FY2021 plan

1,000

1,700

1,650

1,200

1,800
1,300

495
139

FY2017 results

FY2018 results

FY2019 plan

FY2020 plan

FY2021 plan34

１．Overview of Financial Results for the Fiscal Year
Ended March 31, 2018

P.02

２．Business status

P.11

３．Plan for the Fiscal Year Ending March 31, 2019

P.27

４．Medium-term Management Plan

P.32

５．Reference Information (Company Profile, etc.)

P.36

35

Company Profile
Company
name

KOMEHYO Co., Ltd.

EstablishedMay 1979

Head Office

3-25-31 Osu, Naka-ku, Nagoya

Representative
CapitalPresident, Representative Director: Takuji Ishihara
1,803 million yen

No. ofemployees

Consolidated: 634, Non-consolidated:520 (As of March 2018)

Business
activities

Buying and selling used and new products including jewelry,
precious metals, watches, bags, clothing, kimonos, cameras,
and musical instruments, as well as real estate leasing

Fiscal year-end
Stock

March
Second Section, Tokyo and Nagoya Stock Exchanges(Securities code: 2780; Unit: 100 shares)

36Management philosophy
Founding spirit:
Buy high and products gather.
Sell low and people gather.
Management philosophy:
We help customers build affluent lives.
We create a fair, positive, and rewarding
workplace.
We develop human resources who respondto changes and continue to challengethemselves.
We aim to achieve continued growth anddevelopment by contributing to society withhonesty and trust.

Corporate philosophy:
To please and inspire our customers
through our core concept of relay use
37

Corporate History●Opened Purchasing Center Yurakucho､
Ikebukuro-nishiguchi、tachikawaｰkitaguchi●Opened Jiyugaoka store●Established Auto Parts KOMEHYO KK(currently AUTO PARTS JAPAN)●Established KOMEHYO HONG KONG LIMITED●Acquired CRAFT Co., Ltd.
●Established Product Center●Established KOMEHYO Auction●Opened KOMEHYO Shoten,
a 5-tsubo used clothing store, in Osu, Nagoya
1979

1987

1996

2000

2003

2004

2005

2011

2012

2013

2015

2016

2017

●Opened Ginza Store●Opened Shinjuku Store,
the 2nd largest store after the Nagoya Store●Listed on the second section of the Tokyo
and Nagoya stock exchanges●Listed on JASDAQ●Opened Yurakucho Store●Opened Tenjin store,(full-scale expansion into Tokyo)
Purchasing Center●Expanded into Kansai
Shinjyuku-minamiguchi(Shinsaibashi Store)●Started online sales●Opened Umeda Store,●Expanded into Tokyo
Shinjyuku Store ANNEX,Meieki Store(Purchasing Center Dogenzaka)●Acquired Eve Corporation Co.,Ltd.、●Changed the Japanese spelling of
Ark marketing japan Co.,Ltd.
its name from 米兵 to コメ兵
38●Established KOMEHYO Co., Ltd.

KOMEHYO Business Model
Main functions of Product Center
１．Thorough confirmation of product authenticity/quality ２．Market price management
３．Maintenance
４．Product development speed/cost management
５．Stable/appropriate supply of products to stores

Purchase/procurement

Qualitymarket pricedistribution

Sale

Product Center

Store

KOMEHYO
LINK SMILE
USED MARKET

・Product management
・Online business・Home delivery purchase

KOMEHYO
LINK SMILE
USED MARKET

Home
deliverypurchase

New/secondhand dealers

WEB(Building area: Approx. 4,100m2)

Generalcustomers

Generalcustomers

Store

ONLINE STORE

Secondhand dealers

39Store Type
26 stores

５stores

Large-scale
Nagoya Store，Meieki Store,
Shinjuku Store/ANNEX，Ginza Store，Umeda Store
Sales/Purchase
Jewelry, precious metals,
storeswatches,bags,clothing,etc.

Sales/Purchase ※Ladies casualclothing, bags,
accessories

6

Mid-scale3 stores

Opening stores in large major cities

Sales/Purchase3stores
Sales/Purchase ※clothing in the low
price range, bags,
accessories

Small-scale
Opening stores in major cities

Sales/Purchase10stores（※

Purchasing Center
Opening stores in major cities

Purchase only

7stores

Some stores only as for the sale）

Total 34 stores (‘18.3)※ We left the Meieki-sunroad store
in April 201840

Talented person fixation degree
Staff turnover remained low,improving the stability of the work force
Turnoverrate（％）
30

The No. of
employees

The No. of employees（Brand-Fashion)
Turnover rate
General regular workers(except part-time workers)(Ministry of Health,Laver and Welfare)

500
25
400
20

15

11.7

12.9

300

11.3

11.7

11.5

12.4

12.2

11.8

11.4
200

10

8.8
5

6.8

100

5.8

5.0

3.6

0

09.3

10.3

11.3

12.3

13.3

5.2
3.2
14.3

15.3

4.5

3.9

4.6
0

16.3

17.3

18.3

41