3
ChapterBusinesses and Organizations of the
Link and Motivation Group
Overview of Businesses

27Organizational Development Division: Consulting & CloudBusiness

28

Organizational Development Division: IR Support Business 29
Individual Development Division: Career School Business30

Individual Development Division: Cram School Business

31

Matching Division: ALT Placement Business

32

Matching Division: Personnel Placement Business

33

Group Organizational Strategy

34

Human Resource Capabilities: Role Survey Scores

35

Engagement: Engagement Ratings

36

Productivity

37

Recruiting, Training, Systems and Corporate Culture

38

27

Businesses and Organizations of the Link and Motivation Group

Overview of Businesses
2023 Business Results
Business Domains
15,398(44.4%)

12,891(37.1%)

Revenues¥33,969 million

Organizational
Development
Division

Consulting &Cloud Business

IR Support
Business

6,418(18.5%)

9,035(49.3%)

Career School
Business

Cram School
Business

2,931(16.0%)

One-stop support for corporate branding
We help companies build their corporate brand with support for a rangeof IR-related media and events.

A network of comprehensive career schools for working professionals
that make it easy to maintain study habits
Through our one-stop support for computer skills, programming ability,
acquisition of qualifications and language learning, we help working
professionals advance their careers.
A network of examination preparatory schools for elementary, junior highand high school students. These schools support the cultivation of humanresources that play an active role in society.
Based on Motivation Engineering, this business supports elementary,junior high and high school students in developing skills for improving
academic performance and playing an active role in society.
Matching services that place talented individuals from overseas seeking
to work in Japan at companies and educational institutions

322(21.9%)

622(42.4%)

Number of
Employees
1,470
524(35.7%)
Notes: 1
 . Revenues and gross profit for each division include interdivisional transactions.
2. Number of employees includes two employees in a business segment that is notincluded in the reportable segments.

Matching
Division

ALT Placement
Business

Personnel
Placement
Business

We provide matching opportunities linking Japanese companies andtalented individuals from overseas, ranging from the placement of assistantlanguage teachers at elementary, junior high and high schools in Japan toreferrals to Japanese companies looking for such individuals.
Matching services that help domestic human resources find satisfying work
We provide a range of matching opportunities, including referral of university
graduates and mid-career employees, as well as an information platform forcareer change and job search.

Chapter 3

Gross Profit¥17,704 million

Individual
Development
Division

We supply corporate clients with diagnostic and transformation solutions
that improve human resource capabilities and employee engagement.

IR BOOK 2023

6,377
(34.8%)

One-stop support for improving employee engagement

28

Businesses and Organizations of the Link and Motivation Group

Organizational Development Division: Consulting & Cloud Business

Making Major Strides As a Growth Driver for the GroupThe Consulting & Cloud Business is a growth driver for the Link

Market Environment

and Motivation Group, and we are committed to allocating

Competitive Advantages• Fiscal 2022 corporate training services market: ¥537 billion1• Employee engagement market CAGR (Fiscal 2021-2026): 24.8%2

management capital to the business. Growth in 2023 slowed
temporarily as companies were forced for the first time to deal
with newly mandatory human capital disclosure. However, needsfor organizational improvement that have been increasing from•C omprehensive support for human capital management
through a cycle of diagnosis, transformation and disclosure•K nowledge and a database accumulated over 20 years since
our founding

Sources:
1. Yano Research Institute Ltd., Survey of Corporate Training Service Market (2023)(Announced on October 27, 2023, based on company net sales)
2. ITR CORPORATION, ITR Market View: Human Resource Management Market 2023,
Employee Engagement Market Size and Forecast (Fiscal 2020-2026/Sales amount)Note: Fiscal years in Japan refer to April 1 to March 31 of the following year.

the second half of the year are expected to support growth going

Opportunities

Challenges for Growth• Growing momentum for human capital management• Mandatory disclosure of human capital information insecurities reports• Increasing recurring revenue per customer (increase in theratio of major companies with high revenue per customer)• Increasing one-time fee revenue per customer (increase
profitability by deepening customer relationships)

forward. By making major strides in this business, which was our
founding business and maintains exceptionally strong competitive
advantages, we continue to drive the expansion of the Group.

IR BOOK 2023

Basic Data
Priority Area

Consulting

Cloud

Profitability

Services
Provided

End Users

Mainly employees, through the HR, corporate planningor other departments of customer companies

Delivery
Methods

Face-to-face
OnlineMotivation Cloud Series

Mainly employees, through the HR, corporate(¥ million)

10,000

74.5

7,500

6,817

• Consulting: ¥6,195 million (-6.7% YoY)
• Cloud-based services: ¥4,671 million (+30.0% YoY)

(%)

80

8,181

7,320

The gross profit margin
has been improving as the
proportion of cloud-based
services has increased since
the launch of Motivation
Cloud in 2016.

60

5,000

40

2,500

20

planning or other departments of customer companies
0

Revenues (2023)

75.3

71.5

Cloud-based services(Subscription services)

Main KPIs• Consulting & Cloud Business revenues• Average revenues per customer• Motivation Cloud series monthly fee revenue

2021

2022

2023

0

■Gross profit ●Gross profit margin

Growth Potential

Stability

3-year CAGR (2021-2023)

Motivation Cloud market
share for 6 consecutive years3

8.9％

No.1

3

Source:3. ITR CORPORATION, ITR Market View:
Human Resource Management Market
2023, Employee Engagement Market:
Sales and Share by Vendor (Fiscal
2017-2022 Forecast)

Chapter 3

Gross Profit/Gross Profit Margin• Recruiting: Strategy design, operational efficiency
improvement and enhancement of recruiting capabilities• Training: Training by rank (new university graduates,
mid-career employees, managers, executives) andtraining by theme• Systems: Personnel system design• Corporate Culture: Employee general meetings
and anniversary events

29

Businesses and Organizations of the Link and Motivation Group

Organizational Development Division: IR Support Business

Aiming for Steady Growth Backed by Mandatory Disclosure of Human Capital Information
Rising needs for disclosure of non-financial information have led
to substantial growth over the past few years in production of
integrated reports, a core service of this business. Collaboration

Market Environment

Competitive Advantages• Number of companies issuing integrated reports in 2022: 884*

• Next step in the sequence after diagnosis and transformationby the Consulting & Cloud Business

Source:KPMG Sustainable Value Services Japan, Survey of Corporate Reports in Japan 2022
* The number of issuing companies is based on Corporate Value Reporting Lab’s, List ofOrganizations in Japan Engaged in the Publication of Self-Declared Integrated Reports,
2022 Edition.

with the Consulting & Cloud Business is also ramping up now
that disclosure of human capital information in securities reports
has become mandatory. As of December 31, 2023, 116 companies
have disclosed the results of their Motivation Cloud diagnosis

Opportunities

conducted by Link and Motivation, and engagement-related• Rising demand for disclosure of non-financial information•R apid increase in number of companies issuing integrated reports

disclosure is making steady inroads. The business aims for steady

Challenges for Growth• Rapid, substantial improvement in productivity

growth by further improving productivity.
IR BOOK 2023

Basic Data
Profitability• Production of various reports•

Priority area

Integrated reports• Shareholder reports• Human capital reports and others

Gross Profit/Gross Profit Margin(¥ million)

(%)

2,000

60

End Users

Investors through corporate IR

43.9

45.7
1,500

1,000

39.7
878

Chapter 3

Services
Provided• Streaming video• Financial results briefings• Briefings for individual investors• General meetings of shareholders

40

959

819

The gross profit margin
has risen due to improved
productivity.

20
500

Delivery
Methods

Production of printed materials and websites, and video production and streaming

0

2021

2022

2023

0

■Gross profit ●Gross profit margin

Revenues (2023)• ¥2,187 million (+5.9% YoY)

Main KPI• Sales of integrated reports (figure not disclosed)

Growth Potential

Stability

3-year CAGR (2021-2023)

Number of corporate
customers in 2023

6.7％

334

Note: The figure for 2022 has been restated toreflect a change in calculation method
in 2023.

30

Businesses and Organizations of the Link and Motivation Group

Individual Development Division: Career School Business

Improving Profit Margins by Moving Services Online
To adapt to changes in learning needs during the COVID-19
pandemic, since the third quarter of 2022 this business has been
restructuring by relocating or closing brick-and-mortar schools
and moving its services online. As it reduced the number ofschools from 81 at the start of restructuring to 53, revenue fromMarket Environment

Competitive Advantages• Estimated market size of e-learning (BtoC) in Japan in fiscal
2022: ¥263.0 billion•A bility to provide a wide range of learning opportunities
in areas ranging from IT to preparation for obtaining
qualifications and language skills

Source: Yano Research Institute Ltd., E-Learning & Digital Education Business 2023
(issued on April 11, 2023, based on provider net sales)

online courses sales grew 58.3% compared with the previous
year. The business also improved operating efficiency faster than
expected. In 2024, it is aiming to further improve operating
efficiency while maintaining revenues by expanding the online
AVV ブランドマーク

services it provides.

Opportunities

Challenges for Growth• Popularization of online courses• Increase the sales ratio of online courses

基本パターン（CMYK）

IR BOOK 2023

DKI ブランドマーク 基本パターン（CMYK）

Basic Data
Profitability
Gross Profit/Gross Profit Margin(¥ million)

45.8

4,000

3,000

38.0

38.9

2,596

2,427

2,571

(%)

50
40
30

2,000

End Users

Working adults aiming for career advancement and university students

Delivery
Methods

53 schools throughout Japan

20
1,000

Priority area0

Online courses

10

2021

2022

2023

0

Restructuring by relocating
or closing brick-and-mortar
schools and moving services
online to adapt to changes
in learning needs during the
COVID-19 pandemic has
substantially improved thegross profit margin at afaster than expected pace.

■Gross profit ●Gross profit margin

Revenues (2023)• ¥5,616 million（-10.0％ YoY）

Main KPIs• A verage number of enrollees/Averagerevenues per enrollee• Online course revenues

Growth Potential

Stability

3-year CAGR (2021-2023)

Average LTV over the past 12 months*-9.3%¥565,014* LTV (Lifetime value) = Average purchase price per customer x Average
number of purchases x Average number of continuous years

Chapter 3

BrandsProvided• Aviva personal computer schools• Daiei qualification schools• Foreign language schools
Rosetta Stone Learning Center
Rosetta Stone Premium Club
Hummingbird

31

Businesses and Organizations of the Link and Motivation Group

Individual Development Division: Cram School Business

Aiming for Stable Growth by Increasing Enrollees and Improving the Retention Rate
The number of enrollees grew substantially in 2023 due to anincrease in enrollments through referrals, among other factors.
The Cram School Business operates two brands—SS-1 forelementary school students and Motivation Academia for juniorMarket Environment

Competitive Advantages• Fiscal 2020 cram school/preparatory school market: ¥924.0
billion• Support that goes beyond exam preparation to help peopleacquire skills of use in society, following diagnosis to identify
each individual’s issues

Source: Y ano Research Institute Ltd., Cram School and Preparatory School
Market 2021 (issued on September 6, 2021, based on operator net sales)high and high school students—making its ability to provide
continuous learning a distinctive feature of the business. It will

Opportunities

Challenges for Growth• Growing market share for the individual instruction method• Expanding scope of needs for learning• Revamping the sales system to increase enrollment rate
• Improving the retention ratecontinue to increase the number of new enrollees by providing
value to a wide range of students through online classes, inaddition to improving the retention rate of enrollees after theytake the junior high school entrance exam.

IR BOOK 2023

Basic Data

Motivation Academia

Individualized instruction school forstudents preparing for the junior highschool entrance exam

Cram school that nurtures humanresources who can succeed in society

Profitability
Gross Profit/Gross Profit Margin(¥ million)

(%)

1,000

60

47.6
750

44.9

45.4

40
500

End Users

Elementary school students

Delivery
Methods

Junior high and high school students

Brick-and-mortar schools (9 schools, mainly in Tokyo)
Priority area

Revenues (2023)• ¥801 million (+11.3% YoY)

Online courses

310

327

360

2021

2022

2023

20

250
0

There have been no major
trend changes. The businesswill work to increase operating
efficiency by continuing tooffer online courses.

0■Gross profit ●Gross profit margin

Main KPI• Average number of enrollees

Growth Potential

Stability

3-year CAGR (2021-2023)

Percentage of students attending
Motivation Academia after SS-1

10.9%

17.3%

Chapter 3

BrandsProvided

SS-1

32

Businesses and Organizations of the Link and Motivation Group

Matching Division: ALT Placement Business

Aiming for Steady Growth amid Severe Competition
Revenues in 2023 were flat due to the severe competitiveenvironment resulting from the requirement for social
insurance coverage for assistant language teachers (ALTs),
as explained on the right. However, competition is expectedto ease during 2024 due to the further expansion of thescope of coverage in October 2024. The business aims toMarket Environment

Competitive Advantages• In October 2022, a law came into effect making it mandatory for part-time workers, including ALTs,
to be covered by social insurance. Link Interac Inc., which operates the ALT Placement Businessand dispatches the largest number of ALTs in Japan’s private sector, was among the initial groupof companies subject to the law, making its operating environment more challenging. However,conditions are expected to improve when the law’s scope of application is extended to allcompanies in October 2024.

• A customer base built over 50 years andemployment of ALTs with a high level ofengagement

recover revenue and expand market share by leveraging
its strength as the leader in dispatching high-quality ALTs

Opportunities

while also moving online and utilizing information and• Popularization of English language classes in school education• Advances in establishing an environment for online classes at schools

communications technologies.

Challenges for Growth• Reviewing investment allocation to sales inorder to acquire large-scale projects and increase
repeat business• Responding to diversifying customer needs

IR BOOK 2023

Basic Data

End Users

Delivery
Methods■Acquisition and development of capable
human resources•Y ear-round hiring at three recruiting bases
outside Japan

Local governments and private schools

Classes are generally held face-to-faceNote: Also expanding online services to meet customer needs■Support system utilizing a nationwide network• Collection of information from educationalsites nationwide• Regular training for ALTs
• Support for handling the necessary mattersin daily life
• Proposals for new lessons in collaboration with
textbook publishers

Profitability
Gross Profit/Gross Profit Margin(¥ million)

4,000

(%)

3,650

3,291

3,000

27.8

3,046

27.4

25.4

2,000

30

20

10

1,000
0

Although gross profit has
decreased due to the impactof higher costs for social
insurance premiums,
improvement is expected in
2024 due to increased
revenues as the competitiveenvironment eases.

40

2021

2022

2023

0

■Gross profit ●Gross profit margin

Revenues (2023)• ¥12,011 million (+0.0% YoY)

Main KPIs• Market share• Average number of ALTs dispatched

Growth Potential
3-year CAGR (2021-2023)-4.3%

Stability
Market share among
private companies

No. 1

*

* LMG survey

Chapter 3

Services
Provided

Features

Dispatch of high-quality non-Japanesehuman resources, mainly to elementary,junior high and high schools

33

Businesses and Organizations of the Link and Motivation Group

Matching Division: Personnel Placement Business

Ramping Up Investment in Marketing in Expectation of Continuing Rapid GrowthCore business OpenWork Recruiting is growing rapidly, backed bya brisk market for changing jobs. This business will continue toinvigorate matching, as well as increase its customer base of bothpeople changing jobs and companies looking to hire them.

Competitive Advantages

Competitive Advantages•F iscal 2022 white-collar employment agency market: ¥351.0 billion• High-engagement matching using one of Japan’s largest
platforms for high-quality online reviews

Source: Y ano Research Institute Ltd., Human Resources Business 2023 (issued on October
20, 2023, based on company net sales)

Continued growth is expected in 2024 due to efforts to encourage
current users to register their resumes. To increase recognition as amatching site, the business is also stepping up promotional

Opportunities

Challenges for Growth

activities to attract users with a strong desire to change jobs.

• Increasing labor mobility• Popularization of reading online reviews when finding orchanging jobs

• Number of resumes registered online• Increasing the number of job openings

IR BOOK 2023

Basic Data
Priority area

OpenWork

End Users

Delivery
Methods

Recruiting Agency

Operation of online review site Contingency fee-based
employment support service
Employee reviews/Evaluation
Number of online resumescores: 16.2 million*
registrations: 1.01 million*
Cumulative registered users:
Number of companies under
6.05 million*
contract: 2,830*

For new university graduatesand mid-career employees

Individuals seeking employment
or considering changing jobs

Individuals seeking employment
or considering changing jobs

Individuals seeking employment
or considering changing jobs

Companies seeking to hire
human resources

Companies seeking to hire
human resources

Online review platform
OpenWork

Online review platform
OpenWork• ¥3,411 million (+32.7% YoY)

Gross Profit/Gross Profit Margin(¥ million)

4,000

98.2

98.3

97.3

3,354
3,000

2,000

Placement support throughcareer advisors* As of December 31, 2023

Revenues (2023)

Profitability

Main KPIs• Number of registered users of OpenWork/Number of
employee reviews and evaluation scores (cumulative)• Number of companies under contract with OpenWork
Recruiting

2,500

(%)

100
80
60

1,907

40
1,000
0

20

2021

2022

2023

Due to the highly profitablemodel of the OpenWork
platform, the businessmaintains a high gross profit
margin above 95%.

0■Gross profit ●Gross profit margin

Growth Potential

Stability

3-year CAGR (2021-2023)

One of the largest numbers ofregistered users in Japan

32.5%

6.05 million (cumulative)

Chapter 3

Services
Provided

OpenWork Recruiting

34

Businesses and Organizations of the Link and Motivation Group

Group Organizational Strategy

We place business strategy and organizational strategy on an equal footing and conduct management that links
them. For organizations, we invest in recruiting, training, systems and corporate culture to increase humanresource capabilities and engagement, thus maximizing productivity, which is a measure of the return on humancapital investment.
Business
Strategy

LINK

Productivity

Organizational
Strategy

Human capital ROI
2023 result: 48.4%

Gross profit per employee
2023 result: ¥10,595 thousand
IR BOOK 2023

Management areas from the perspective of increasing value (proactive investment to generate business results)

Engagement

Degree of alignment between the abilities required by the organizationand the abilities possessed by the individuals in it

Degree of alignment between the organization’s vision andindividual motivation

Indicator

KPI

Indicator

Role Survey Scores2023 Results: Percentage of A rank or higher: Managers: 73.1%;
All employees: 55.4%2024 Benchmark: Percentage of A rank or higher: Managers: 77.0%;
All employees: 57.0%

Recruiting

Investment
Targets

Proactive investment in recruiting humanresources who have the skills necessary
for business growth and a high level of
sympathy with the organization’s vision

Training
Proactive investment in training humanresources to develop the skills necessary forbusiness growth and continue to increase
their sympathy with the organization’s vision

2023 Results: 8 out of 8 companies maintained high standards of
AA rank or higher
2024 Benchmark: 8 out of 8 companies maintain high standardsof AA rank or higher

Systems
Investment in creating and operating
systems that make the most of employees’skills and continue to increase employee
sympathy with the organization’s vision

Management area from the perspective of risk avoidance (immediate response in the event of abnormal levels)

Supervision Target

Engagement Rating

Various risks related to human capital

Corporate Culture
Investment in communication that makes
the most of employees’ skills and continues
to increase employee sympathy with theorganization’s vision

Chapter 3

Human resource capabilities

35

Businesses and Organizations of the Link and Motivation Group

Human Resource Capabilities: Role Survey Scores

The Link and Motivation Group maintains its human resource capabilities at a constant level, with role survey
scores ranked “A” or higher for more than 55% of all employees, and more than 70% for managers.

Role Survey Scores

Upper management

Rating*RatingAAA

Management

A
BBB

LeadersBB
B

Mid-level employees

CCC
CC

Junior employees

C
DDD
DD

2021

2022

2023

Number of eligible
respondents

1,386​

1,137​

1,378​

A rank or higher

713​

646​

764​

Percentage of total (%)

51.4​

56.8​

55.4​

Number of eligible
respondents

159​

146​

156​

A rank or higher

111​

110​

114​

Percentage of total (%)

69.8​

75.3​

73.1​

Score

67 or higher
Less than 67
Less than 61
Less than 58
Less than 55
Average
Less than 52 among thegeneral public
Less than 48
Less than 45
Less than 42
Less than 39
Less than 33* Calculated based on data from approximately 720,000 respondents in 7,030 corporate diagnoses

All employees

Managers andabove

Chapter 3

AA

October 2023 Results

IR BOOK 2023

Roles

A measurement of the degree of alignment between the expectations and satisfaction ofothers regarding the performance of the survey subject

36

Businesses and Organizations of the Link and Motivation GroupEngagement: Engagement Ratings

The Link and Motivation Group continues to maintain a high level of employee engagement, with an Engagement
Rating1 of AAA for six companies and AA for two companies out of the eight Group companies.2

Engagement Ratings

A ranking on an 11-level ratings scale according to Engagement Score,3 calculated based on employee expectations,satisfaction, and the degree of alignment between the two, using one of the largest databases in Japan

RatingRatingPhilosophy andstrategies

Collection of
information
Decision-making

Work content

SupportOrganizational
climateExternal
adaptation

Human
resources
Facilities andenvironment
Systems andbenefits

Workplace

Company

Business
content

Boss

Provision of
information

Internal
cohesivenessTransformation
activities
Succession

AAA
AA
A
BBB
BB
B
CCC
CC
C
DDD
DD

Score

67 or higher
Less than 67
Less than 61
Less than 58
Less than 55
Average
Less than 52 among thegeneral public
Less than 48
Less than 45
Less than 42
Less than 39
Less than 33

1. Engagement Rating is a registered trademark of Link and Motivation Inc. (registration number 6167649).
2. Excluding Link Dining Inc. in the Other segment
3. Engagement Score is a registered trademark of Link and Motivation Inc. (registration number 6115383).
4. Calculated based on data from approximately 4.03 million respondents in 11,360 corporate diagnoses

Division

Company

Feb.
2022

Feb.
2023

Feb.
2024

Link and Motivation Inc.

AAA

AAA

AAA

Organizational
Development Link Event Produce Inc.
Division

AAA

AAA

AAA

Link Corporate Communications Inc.

AAA

AAA

AAA

Link Academy Inc.

AAA

AAA

AAA

Motivation Academia Inc.

AAA

AAA

AAA

Link Interac Inc.

AA

AAA

AA

OpenWork Inc.

BBB

AA

AA

Link-i Inc.

AAA

AAA

AAA

Individual
Development
Division

Matching
Division

Chapter 3

Company
foundation

February 2024 Results

Rating4

IR BOOK 2023

Engagement Measured in
16 Areas

37

Businesses and Organizations of the Link and Motivation Group

Productivity

In 2023, gross profit increased 10.2% and operating income grew a substantial 27.4% compared with the previous
year as productivity (Human capital ROI* ÷ Gross profit per employee) improved in line with our expectations.

Human Capital ROI

Gross Profit per Employee(¥ thousand)(%)

11,00010,595

45
40

41.1%

9,347

35

9,000
30

Chapter 3

10,000

8,775

33.0%
8,000

25
20

2021

2022

2023

* Human capital ROI = Adjusted operating income ÷ Investment in human capital
Adjusted operating income is a profit indicator that measures operating results. It excludes temporary factors suchas goodwill, right-of-use assets, and impairment of fixed assets from operating income.
Investment in human capital reflects total expenditures, including employee salaries and bonuses, statutory
internal and external welfare expenses, commuting expenses and other executive compensation.

7,000

2021

2022

IR BOOK 2023

48.4%

50

2023

38

Businesses and Organizations of the Link and Motivation Group

Recruiting, Training, Systems and Corporate Culture

Recruiting

Proactive investment in recruiting human resources who havethe skills necessary for business growth and a high level of
sympathy with the organization’s vision

Investment Themes

Sample Initiative

Training

Proactive investment in training human resources to develop
the skills necessary for business growth and continue toincrease employee sympathy with the organization’s vision

Investment Themes

Entry Management Survey• Recruiting events• Entry Management Survey/
Entry manager system

8 companies

Sample Initiative

Successor coverage rate

Corporate
CultureInvestment Themes

An employee stock ownership association is a system in which
employees can regularly acquire company stock to help thembuild up assets over the medium-to-long term. In addition tothis benefit, we hope that this opportunity fosters a sense ofownership among employees as members of the Link andMotivation Group. In 2023, the membership rate in theemployee stock ownership association was 90.9%, remaining
at a high level that meets our target.
Employee stock ownershipassociation membership rate

90.9%

112.5%

Investment in communication that makes the most of employees’skills and continues to increase employee sympathy with theorganization’s vision

Employee Stock Ownership Association• Quarterly goal setting andevaluation• Compatible work system• Employee stock ownershipassociation• Life event support

To develop management personnel who can make a differencein carrying out our mission, we conduct a year-long selective
training program called Top Gun Selection, in which participantslearn the perspectives and approaches a manager should have.
The successor coverage rate was 112.5% in 2023, remaining at
a level that meets our target.

Sample Initiative
Group General Meeting• Company events (Group
General Meeting)• In-house media

Once every three months, we hold the Group General Meeting
to share a Group-wide perspective. Through content including
a review of business performance, MVP awards, and messages
from senior management, the meetings provide opportunities
for all employees to act toward common goals. The level ofattendance at Group General Meetings was high in 2023, withan average of 1,371 attendees.

Average number of attendees

1,371

For details, see page 24 of Human Capital Report 2023.

Chapter 3

Investment in creating and operating systems that make themost of employees’ skills and continue to increase employee
sympathy with the organization’s vision

Investment Themes• DX promotion• Management personnel
development• i-Company Branding Support(career management)

IR BOOK 2023

Systems

Top Gun Selection

We use our Entry Management Survey, a diagnostic tool for
visualizing engagement between companies and applicants, thengo through the plan-do-check-act (PDCA) cycle to determine thelevel of sympathy with our philosophy among those we hire. In
2023, we positioned our philosophy and strategies as a selling
point in conducting recruiting for each Group company, and foundthat human resources with the skills we require sympathize with
our philosophy when joining Group companies.
Group companies whose strength liesin LMG’s philosophy and strategies

Sample Initiative