Article 1. Membership Program Name
The Fujita Members is a program that provides members as specified in Article 3 withvarious services (collectively, "this service"), including membership privileges as
specified in Article 10, when members use Fujita Kanko facilities (collectively,"facilities") as designated by Fujita Kanko Inc. (collectively, "Fujita Kanko", "theCompany," "we", "our" or "us").

Article 2. Management Body
Fujita Kanko is the management body of The Fujita Members. Additionally, operational
duties for The Fujita Members are managed by The Fujita Members head office(collectively, "the head office").

Article 3. Membership Eligibility
1.

Members (collectively, ""members"") are individuals who have agreed to the The
Fujita Members terms of service (collectively, ""terms of service""), completed thespecified registration procedures and been acknowledged as a member by Fujita
Kanko.

2.

Membership is available to individuals 18 and older. Companies and organizations
cannot become members.

3.

Anyone for which the following applies cannot become a member or re-apply formembership. Additionally, if it is found that any of the following applies to anindividual after they become a member, we may suspend service and immediately
cancel the member's membership without notice or warning to the member, inwhich case the member may lose their membership, access to services, and all
associated prvileges immediately

1) The information contained in the member's application is found to be false or
incomplete.
2) The member is a member or associate of a criminal organization or other antisocial
force, or part of a corporation or other organization whose business activities arecontrolled by a criminal organization.
3) The member assaults, coerces, threatens, extorts, or deceives others at facilities.
4) The member is deemed liable to behave at the facility in a manner contrary to thelaw or public order, or to speak or act in a manner that causes significant
inconvenience to other guests.
5) The member does not comply with the terms and conditions for using a facility or
staying in a facility's accommodations.
6) Issues arise related to the member failing to pay for their use of facilities.

7) The member violates the terms of service.
8) The member is found to have lost their membership previously due to a breach of
the terms of service.
9) The member is otherwise found to be unsuitable for membership.

Article 4. Enrollment
1. To enroll in this program, applicants must register on The Fujita Members official
website. Please fill out the required sections of the application form via the Fujita
Kanko website. Additionally, if an applicant registers provisionally using methods
specified by Fujita Kanko, if they become a member within the time period specified
by Fujita Kanko, they are considered to have become a member at the time of theirprovisional registration.
2. Applicants applying to this program are required to agree to the terms of service.
When an applicant applies for this program via the application form on Fujita
Kanko's website, they are deemed to have agreed to the terms of service.
3. Members can create a member-exclusive page (collectively, ""profile page"")displayed after logging in to The Fujita Members official website (a single user
cannot create multiple profile pages). The 2D (two-dimensional) code displayed on amember's profile page is their membership card (collectively, ""membership card"").
4. The management of passwords and membership cards for this service is the
responsibility of the member. Allowing third parties to use, lend, transfer, change
the name of, or sell membership cards is not permitted. Additionally, if a third party
is believed to have access to a member's user ID, password, or membership card due
to loss or other reasons, the member is to notify Fujita Kanko immediately. The
member is solely responsible for any damage or disputes that result from misuse ofa member's user ID, password, or membership card due to personal error, mistaken
use, or use by third parties.

Article 5. Membership and Annual Fees
Membership is free, and there are no annual fees.

Article 6. Profile Change Notifications
If there is a change to a member's name, address, telephone number, or e-mail address,
the member should update it promptly from their profile page. Failing to notify Fujita
Kanko of any changes will result in the member being unable to use point-related
services. Membership may also be terminated in the event we are unable to contact themember.

Article 7. Termination of Membership
In the event of any of the following, the member will lose their membership and forfeit
all benefits.
1) If the member dies.
2) If the member issues a request to the head office to cancel their membership.
3) If the member issues a request to the head office to delete their personal data. (Thedeletion will occur after the member confirms their identity.)4) If Fujita Kanko becomes unable to contact the member with the contact
information provided by the member.
5) If membership is revoked in accordance with Article 3, Section 3.
6) For any reason similar to those listed above.

Article 8. Changes to Terms of Service
1.

The Company may issue changes to the terms of service, with notification thereof
posted 14 or more days in advance on the Company's website. In the event theterms of service are changed, all matters related to the service will follow the
updated terms of service.

2.

This service may be suspended without warning in the event of operational issues,
natural disasters, or other emergencies.

4.

The Company assumes no responsibility in the event of Sections 1 and 2 of this
Article.

Article 9. Membership Benefits
This service confers the following benefits to members.
1) The Point Program described in Article 10.
2) Distribution of information about facilities via direct mail and email.
3) Quick check-in (lodging facilities only). When staying at a lodging facility, members
can check-in simply by entering their name. Members must present theirmembership card at this time.

4) Members-only products and discounts (see profile page and mail magazine fordetails).

Article 10. Point Program
1.

The Fujita Members Points
The Fujita Members Points (collectively, ""points"") are the name for points awarded
to members by facilities.

2.

Membership Stages

1) The number of points a member acquires in a given year determines theirmembership stage for the following year. (Bonus points and campaign points do not
apply for improving a member's stage.) Calculation period for yearly points spans
January 1st to December 31st, regardless of membership enrollment.
MembershipYearly basic points acquired

Stage*Bonus points and campaign points are not elligible

Blue

Yearly points acquired total under 5,000Gold

Yearly points acquired total 5,000 or more

Platinum

Yearly points acquired total 12,500 or more

DiamondYearly points acquired total 50,000 or more

Additionally, if a member meets the requirements for upgrading their stage by June
30th of the point calculation period, they become eligible for Diamond, Platinum, orGold membership services starting on August 1st. Dropping to a lower stage isdetermined on a yearly basis.
2) Membership stages for the following year are valid from February 1st of thefollowing year to January 31st of the year after the following year.
3.

Awarding Points

1) Points will be awarded the day following a member's payment for services. The
number of points awarded will be based on the amount paid for lodging, food andbeverage, golf course play, admission fees, and at stores in facilities covered by thisservice.
-Points for multiple stays will be granted in a lump sum at checkout.
-Points earned at facilities outside Japan will be granted based on a conversion to
Japanese yen at a rate set by Fujita Kanko.
-If the converted amount is not a whole number, points awarded will be rounded
down to the nearest whole number.

2) Points are awarded based on membership stage.
Membership

Stay and entry

Restaurants

EventsBridal, banquets, shops

Golf

Blue

5 points per 100 yen

5 points per 100 yen

5 points per 100 yen

1 point per 100 yen

Gold

8 points per 100 yen

8 points per 100 yen

5 points per 100 yen

Platinum

10 points per 100 yen

10 points per 100 yen

Weekends/holidays:

Diamond

12 points per 100 yen

12 points per 100 yen

1 point per 100 yen

No upper limit

Upper limit of 10,000 points

Stage
Weekdays:-Reservations made through a travel agency (including online booking sites) will
reward 50 points (per night at a given accommodation) regardless of the amountspent or membership stage.
3) Point amounts awarded include service charges and taxes such as consumption tax,
bath tax, hotel tax, and golf course use tax.
4) Points will be awarded to members based on payments made using cash, credit card,
electronic money, or vouchers (i.e. hotel restaurant vouchers and gift vouchers
issued by credit card companies).
5) Members must present their membership card in order to receive points.
4.

Point Ineligibility
Points are not rewarded for the following.

1) Payment amounts that are less than 100 yen.
2) Amounts paid for accommodations other than the room/plan rates and associatedtaxes and service charges, including charges for refrigerators, telephones, paid TV
service, massages, etc.
3) Amounts paid for food and beverage at restaurant facilities, private rooms, andcharges not included in plan prices/associated tax and service charges.
4) Charges for wedding ceremonies and photo weddings that don't include food or
drink.
5) Payments made by individuals other than members themselves.
6) Using multiple membership cards through a travel agency tour guide.
7) Awarding points to multiple members through a single usage.
8) Payments made at a later date through bank transfer or other method.
9) Hotel Chinzanso Tokyo spa admission fees, annual membership fees, and entrance
fees.
10) Usage through invitations, vouchers for Fujita Kanko facilities, and point payment
services.
11) Usage prior to completion of membership enrollment. (Enrollment becomes official

upon completion of the application process on Fujita Kanko's website.)12) Other cases deemed ineligible by the facility.
5.

Point Payment Service

1) Points can be used to make payments via point payment service at eligible
facilities.
-Points earned at facilities outside Japan will be granted based on a conversion to
Japanese yen at a rate set by Fujita Kanko. If the converted amount is not awhole number, points awarded will be rounded down to the nearest whole
number.
2) Point payments can be made in units of 1 yen, with 1 point equalling 1 yen.
3) The usage of points in payments cannot be cancelled for any reason.
4) Terms and conditions such as conversion rates and usage units are subject tochange without notice. In addition, point payment service may be temporarilysuspended or terminated without notice.
5) Points are not rewarded for payments made with points.
6) Points cannot be exchanged for cash.
7) Point payments cannot be made without presenting a membership card.
8) When paying for stays over multiple consecutive nights using a combination ofreservations made directly through the official website or hotel and reservations
made through travel agencies (including internet booking and travel sites), point
payment priority will be given to reservations made directly through the official
website or hotel.
6.

Using Point Payments for Bookings on Official Website

1) Members can use their points to pay for accomodation bookings made through theofficial website.
2) Points can be used as money in increments of 1 yen, where 1 point equals 1 yen.
-Points earned at facilities outside Japan will be granted based on a conversion to
Japanese yen at a rate set by Fujita Kanko. If the converted amount is not a whole
number, points awarded will be rounded down to the nearest whole number.
3) The minimum number of points you can spend is 1 point and the minimum value
you can spend points on is 1 yen.
4) Points will be deducted as soon as the booking is confirmed. Once the booking is
confirmed, the number of points used will not change.
5) Points used will only be refunded if the booking is cancelled online. (Refunds may
take time to process in the event of system failure.)
6) Points will not be refunded if they have expired at the time of cancellation.
7) Points will not be refunded if a booking is cancelled via phone call or other methodthat does not use the internet.

8) In the event of cancellation, points used will be prioritized toward paying for any
resulting cancellation fees. (Includes fees from pre-paid credit card charges andcancellations resulting from failing to arrive at an accommodation without notice.)9) Paying with points does not reward points.
7.

Point Payment Service Exceptions
The following are ineligible for point payment service.

1) Failing to present a member's membership card on use.
2) Paying with multiple membership cards.
3) Amounts paid for accommodations other than the room/plan rates and associatedtaxes and service charges, including charges for refrigerators, telephones, paid TV
service, massages, etc.
4) Amounts paid for food and beverage at restaurant facilities, private rooms, andcharges not included in plan prices/associated tax and service charges.
5) Charges for wedding ceremonies and photo weddings that don't include food or
drink.
6) Use of facilities not covered by point payment service.
7) Hotel Chinzanso Tokyo spa admission fees, annual membership fees, and entrancefees.
8) Usage by tenants and select stores.
9) Advance payments, deposits, and other payments made prior to the date of use.
10) Payments made after date of use.
11) Other cases deemed ineligible by the facility.
8.

Redeeming Points for Products
You may redeem points for products from your profile page.

9.

Limitations for Point Exchanges and Payments
1. Point exchanges and point payment service cannot be used under the following
circumstances.

1) In the event of a natural disaster, power failure, system failure, terminal failure, or
any other unavoidable circumstances.
2) If member services are temporarily suspended due to system maintenance or othersystem-related issue.
3) If members violate or are believed to have violated the terms of service.
4) If a member's membership card is altered or forged, or if a member's points havebeen earned through illegal means.
2. Fujita Kanko assumes no responsibility for any inconvenience or damage that
results from a member's inability to use points for exchanges or payments due toany of the reasons listed in the previous section.

10. Point Expiration
Points are valid up to a maximum of three years after the day the points are earned.
(Until the end of December two years after the date the points were earned.)
11. Point Forfeiture
If a member's membership is terminated in accordance with Article 7, they forfeit all
points earned.
12. Viewing Points/Usage History
Members can check their earned points and usage history via their profile page. A
password is required to access profile pages. To improve security, members are asked
to change their password at regular intervals.
13. Valid Service Facilities
Fujita Kanko's official website ( https://the-fujita-members.fujita-kanko.co.jp/en/fac
ility ) contains a list of facilities covered by this service. Additionally, the facilit
ies covered by this service are subject to additions and changes.

Article 11. Management of Personal Data
The Company has established a basic policy for the protection of personal data used by
the service for promotions, surveys, etc., with the head office being responsible for theprotection and management of personal data. The Fujita Kanko Group's data protection
policy can be found on the following website：https://www.fujita-kanko.co.jp/policy/

Article 12. Personal Data Usage
1.

The company collects and retains personal data (collectively, ""personal data"")related to the following.

1) Data registered when applying for membership or requesting changes, such as
name, date of birth, e-mail address, zip code, address, telephone number, andanniversary dates.
2) Data related to this service and service facilities, such as usage status, usage
tendencies, usage history, and membership information.
3) Data pertaining to customer satisfaction and other information obtained throughthe use of this service, such as promotion participation and questionnaire
responses.
2.

Personal data will be used for the following purposes in addition to the purposes
described in Fujita Kanko Group's personal data protection policy, and will not be
used for any other reason.

1) To provide services such as food and beverage during check-in and stay, along with

this service and related services.
2) To contact members for this service and when necessitated by facilities and otherservices.
3) To send information and notices via direct mail.
4) To send notification e-mails via e-mail services.
5) To inquire about and respond to inquiries received from customers.
6) To provide various benefits and related necessary documents.
7) To conduct research on the usage of this service.
8) To serve as a refernce point for improving service at facilities.

Article 13. Messages to Members
1.

Facilities may send direct mail based on member data submitted at the time of
application, and information registered on member profile pages.

2.

Facilities may send advertisements and promotional e-mails to e-mail addresses
registered on member profile pages.

3.

After registering for membership, members can change their registration
information via their profile page or by calling the head office.

Article 14. Shared Usage of Personal Data, Provision to Overseas Group Companies
1.

In addition to the joint use of personal data described in Fujita Kanko Group's
personal data protection policy, the personal data specified in Article 12 will be usedas necessary by Fujita Kanko Group for the following purposes. In such cases, theentity responsible for overseeing the data is the Company, as in the case of joint use
as described in Fujita Kanko Group's personal data protection policy.

1) To implement services for customers and related matters, such as communication,
product delivery, and payment settlement, in relation to the use of the Fujita Kanko
Group's business facilities. (Wedding/banquet/restaurant facilities, accommodation
facilities, leisure facilities, golf courses, etc.)
2) To deliver notifications and surveys related to Fujita Kanko Group's business andfacilities. (Wedding/banquet/restaurant facilities, accommodation facilities, leisurefacilities, golf courses, etc.)
3) For computer-based statistical analysis for the purpose of understanding,
improving, enhancing and developing Fujita Kanko Group's facilities and productservices.

4) For the management and operation of each of Fujita Kanko Group's membershiporganizations (The Fujita Members, Wisterian Life Club members, Club Fujita
members, members of wedding ceremonies and other membership organizations,etc.), the provision of services to members, and incidental matters.
2.

In relation to the personal data usage described in Article 12, data will be provided
to Fujita Kanko Group companies Taiwan Fujita Hotels Inc. (Taiwan) and WHG
Korea Inc. (Korea) in order to confirm things such as member points and usage
histories.
Both companies adhere to standards for the protection of personal data of the samelevel required by businesses dealing with personal data in Japan.
For information about the policies for protection of personal data in Taiwan and
Korea, please see below.
Taiwan: https://www.ppc.go.jp/files/pdf/taiwan_report.pdf
Korea: https://www.ppc.go.jp/files/pdf/korea_report.pdf

Article 15. Third Parties
To facilitiate smooth business operations, the Company outsources part or all of thefollowing operations to third parties, providing personal data to the outsourced parties
as necessary.
1) For inquiries regarding the admission and use of this service.
2) Receiving and registering change requests.
3) Work related to granting and using points.
4) Work related to information and data processing for this service.
5) Sending/transmitting direct mail and other information from facilities.
6) Any other business related to this service as designated by the head office.
*Members agree in advance that the head office may add to or change the contentsof the third-party services described above as necessary.

Article 16. Personal Data Protection
Personal data will be handled responsibly by the head office and other personnel(including contractors) involved in operations that require such information, and will bestrictly managed to protect it from leakage, falsification, and unauthorized use. We will
not disclose any personal data to third parties without the consent of the individual,
except in the following cases.
1) When required by law.
2) When necessary to protect the life, body, or property of an individual in a situation

where the individual's consent cannot be obtained.
3) When necessary to cooperate with a domestic agency, a local government, or aperson or organization entrusted by either of the foregoing in executing affairs
prescribed by laws and regulations, and when obtaining the consent of theindividual may impede the execution of such affairs.

Article 17. Personal Data Disclosure/Amendment/Deletion
Members can contact the head office to request the disclosure, correction, or deletion of
their personal data. In such cases, the Company will request that you provide
information to identify you personally.

Article 18. Changes and Terminations of This Service
The Company may terminate this service in part or in whole according to its own
judgment. In the event of such a termination, all rights related to the use of the service
by members will be forfeited due to the termination of the service, unless the Company
explicitly notifies, informs, or announces otherwise to members.

Article 19. Limitations of Liability
1.

In the event a member causes inconvenience or damage to a third party through theuse of this service, the member shall be solely responsible for resolving the matter
between the parties concerned, and the Company shall bear no responsibility
whatsoever.

2.

The Company shall not be held responsible for any inconvenience or damage causedby the member's inability to use the service due to wireless service issues, except in
the case of intentional or gross negligence on the part of the Company.

Article 20. Severability
Even if any provision of the terms of service, or any part thereof, is determined to beinvalid or unenforceable under the Consumer Contract Act or other laws or regulations,the remaining provisions of the terms of service and the remainder of the provisions
determined to be invalid or unenforceable shall remain in full force and effect.

Article 21. Governing Law
The terms of service are governed under Japanese law.

Article 22. Jurisdiction
Any and all disputes arising out of or relating to the terms of service or the use of thisservice shall be subject to the exclusive jurisdiction of the Tokyo District Court as thecourt of first instance.

Article 23. Language Used
The Japanese version of the terms of service is considered the definitive version. If theterms of service is made available via translation in another language, only theJapanese version of the terms of service is considered definitive.

【Point of Contact for Membership/Facility Booking Inquiries】
If you have any questions about this service or its terms and conditions, please contact
us.
Sekiguchi 2-10-8, Bunkyo-ku, Tokyo 112-8664, JapanThe Fujita Members Head Office
If calling from a landline phone: 0120-636-353 (toll-free)If calling from a cell phone: 03-5981-7044 (paid)(Office hours: Monday through Friday, 10:00 a.m. to 5:00 p.m., excluding
Saturdays, Sundays, national holidays, and year-end and New Year holidays.)