DATASHEET

Archer Third Party Governance®

Use Case for Third Party Governance

The Challenge
For many organizations, consistent monitoring the performance of third parties and theproduct and service engagements they deliver is a continual challenge. When contract
service level agreement (SLA) metrics are not monitored for compliance, third parties can
not readily be held accountable for poor performance. In the worst cases, poor third-party
performance can damage your organization’s reputation, lead to litigation due to poor
product and service delivery, and impede your strategic initiatives.

OverviewThe Archer Third Party Governance use case provides supplier engagement performancemonitoring. Metrics can be established within four categories: Quality, Innovation, Performance, andRelationship. Metrics are depicted for each engagement and rolled up to the third party to depict
their performance across all of their product or services engagements with your organization.
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FeaturesBenefits• Definition and documentation of performance		 metrics for third parties.

With the Archer Third Party Governance use case,
you can:• Tracking of all contractual service level		 agreement (SLA) metrics and deteriorating		 performance on the part of third parties.

• Improve tracking of third-party performance		 metrics to engage with third parties before their		 performance deteriorates to an unacceptable level.

• Capture and monitoring of remediation plans.
• Creation, ongoing capture, and association		 of performance metrics for individual product		 and service engagements.
• Roll up and “aggregate” the performance		 of all engagements delivered by a third party		 to obtain an overall assessment of the third		 party’s performance.

• Ability to track the ESG posture of third parties,		 including compliance with regulations and		 public disclosures.
• Spend less time and money on performance		remediation.
• Demonstrate effectiveness of your third party		 performance management program to		 executive management and regulators.

About Archer
Archer is a leading provider of integrated risk management (IRM) solutions that enable customers to improve strategic decision-making
and operational resilience with a modern technology platform that supports qualitative and quantitative analysis driven by both businessand IT impacts. As true pioneers in GRC software, Archer remains solely dedicated to helping customers manage risk and compliancedomains, from traditional operational risk to emerging issues such as ESG. With over 20 years in the risk management industry, theArcher customer base represents one of the largest pure risk management communities globally, with more than 1,200 customers
including more than 50% of the Fortune 500.
Visit www.ArcherIRM.com.

@ArcherIRM

Archer Integrated Risk Management©2023 Archer Technologies LLC. All rights reserved. Archer and the Archer logo are registered trademarks or trademarks of ArcherTechnologies LLC in the United States and other countries. All other trademarks are the property of their respective owners. Archerbelieves the information in this document is accurate. The information is subject to change without notice. 10/23 Data Sheet.