English（えいご）Manner Manual
for Foreign Residents
How to avoid trouble

Rules and manners for everyday life in Japan are diﬀerent
from those in other countries and regions.
Not knowing the proper rules and manners can get you in trouble with your neighbors,and even get you caught up in crime.
Take the time to learn about the rules and manners of Japanso you can enjoy a safe and sound life here.

City of Sendai

Rules and Manners
for Everyday Life
If you do notunderstand therules, just ask thereal estate agent orthe landlord.

When you are renting an apartment:
・You cannot allow people whose names are not on the leaseto live in your apartment, nor can you lease the apartment toother people without permission from the landlord.
・You must terminate your lease when you move out.

If you do not follow these rules, you may beevicted from your apartment.

・Speaking too loudly
・Speaking in corridors or on balconies
・Playing music too loudly

・These behaviors can cause complaints and trouble from other tenants.
・You may even receive a warning from the manager or the police.

There are also rules
for parks and otherplaces that are open
to the public. Please
follow the rules
there too.

Please be especiallycareful late at nightand early in themorning.

・You cannot enter or use empty lots or ﬁelds
without permission.

・This will lead to trouble with the owner of the land.
・You may also be subject to punishment by law.

・Make sure to lock your homes and windows when
you go out.
・Keep them locked when you are indoors as well.

If you do not keep them locked, you may fall victim to crime.

Even if you are only
going out for a moment(to take out the trash orcheck the mail), makesure to lock your doors
and windows.

Other・You cannot borrow or lend your own nor other people s residence cards or national health insurance cards.
・You cannot transfer or sell your bank account to anyone else.
・Do not upload anything containing private personal information to social media.

・You may fall victim to crime.
・You may also be subject to punishment by law.

You will bepunished even if
you do not know
the rules. Becareful.

When smoking:・Only smoke in designated areas.
・Do not smoke while walking on the streets.
・Do not drop cigarette butts on the ground.

・Smoking in crowded places or when there is strong
wind can cause injury to other people, so be careful.

・You cannot carry a knife or other dangerous objects around, even for self-defense.

・This is strictly prohibitedby Japanese law.

・You may also be subject
to punishment by law.

・Make sure to pay your national health insurance andnational pension premiums.
・Pay them by the deadline.

・If you do not pay your premiums, you may have to pay theIf you don t
understand howto do the process
or makepayments, ask at
your ward oﬃce.

full price for treatment at hospitals.

・Apply to pay by account transfer.
・You can apply to pay national health insurance premiums by account transfer
at your local ward oﬃce. Bring your bank card and personal stamp with you.

Rules and Manners
for Disposing Waste
・There are rules for disposing of waste.
1. Buy the designated garbage bags at a convenience store or○

指定袋の口を結んでください

supermarket. You cannot use any other bags.

指定袋の口を結んでください

2. Bag your trash, and put it at the designated place by 8:30 AM on
the speciﬁed collection day of the week.
・You cannot leave waste on roads or on empty lots.
広告広告SP -ＳＫ ‐・This will cause complaints and trouble from your neighbors.

Designated Garbage Bags

・Leaving waste on the road makes towns dirty.

・You must apply in advance to have bulky waste collected

Examples of bulky waste(you cannot throw it out as it is).
You can ﬁnd the rules for throwing out trash on
the internet. There are even videos that explain
rules for throwing out garbage.
EnglishGuide for Sorting Recyclables and Waste Sendai资源与垃圾的分类方法与排放方法 仙台市
자원과 쓰레기 분리・배출 방법 센다이시Cách phân loại, xử lý rác nguyên liệu và rác thải Sendai

SearchRules for Part-time Jobs (for international students)
・If you want to work a part-time job, make certain to check the hours, wages and responsibilities before
you start working.
・International students may only work a maximum of 28 hours per week (or up to 8 hours
per day during long vacations from school, such as summer break).
・Working in entertainment and amusement establishments is prohibited (examples
include pubs, game centers and pachinko parlors).

・Breaking this rule may result in you getting deported from Japan.
・You may be punished even if you did not know you were
working in such an establishment.

Rules and Manners
for Bicycles
・Bicycles must be registered.
・When you receive a bicycle or give a bicycle to someone
else, the registration must be changed. When you throw abicycle away, it must be deregistered.

If you do not register your bicycle, you may
be suspected of having a stolen bicycle.

You can complete thisprocess at bicycle shops.

・Make sure to obey traﬃc signals.
・Ride on the left side of the road.
・Ride in single ﬁle. Do not ride side by side.
・Riding your bicycle under the inﬂuence of alcohol isprohibited by law.
・Listening to music with devices including earphones or usinga mobile phone while riding your bicycle is also prohibited.

・If you don t follow these rules and ride recklessly, you may injure pedestrians.
・Reckless riding can be subject to punishment by the law.

・Make sure to wear your helmet.
・You must enroll in bicycle liability insurance.

If you want to enroll in bicycle liability insurance,
the procedure can be done at bicycle shops whichhave a TS Mark as well. It is valid for one year.

This will prepare you incase you get injured or
injure someone else.

・You must not take unlocked bicycles, even if they are left on the road.
・Park your bicycle in bicycle parking lots.

・Riding someone else s bicycle without their permission is a crime.
・If you park your bicycle outside of a bicycle parking lot, it may be impounded.

Consult with us if you are in trouble.
Important points for consultation
When you come for consultation, take some notes on what trouble you are in,what you want to ask, and what you want to tell us.

In emergencies:

We support consultation in some foreign languages as well.

Crime or an accident

Fire or sudden illness

Telephone Number：110

Telephone Number：119

Call for the police.

Fires or disasters

Sudden illness or injury⇒ Call for a ﬁre engine.

⇒ Call for an ambulance.

When you want to consult with someone:
You can have a consultation at the ward oﬃce of the ward you live in.

If you do not know whoIf you feel uncertain about having your consultation in Japanese, you

to consult with or you

can also come for consultation to the Sendai Multicultural Center.
そうだん

Consultation is available with staﬀ who can speak foreign languages.

cannot read mail from48

the City of Sendai.

Feel free to come in directly or seek consultation by phone.

Sendai Multicultural Center
Place:
1F,Conference Building, Sendai International
こくさいえきCenter, Aobayama, Aoba-ku, Sendai
国際センター駅
せんだいえき(in front of the Sendai Subway Tozai Line,International Center Station
仙台駅
Sendai StationInternational Center Station.)
せんだい たぶんかきょうせい
仙台多文化共生センター
Hours:
Sendai Multicultural Center
Open every day from 9:00 AM to 5:00 PM.
あおばどおり青葉通 Aobadori Avenue(closed 1 or 2 days per month.)
せんだいしはくぶつかん
はくぶつかん
せんだいしちかてつ とうざいせん
おおはし
仙台市博物館Interpretation Support Hotline:
地下鉄東西線
Sendai City Museum 大橋
Call this hotline for assistance in foreign languages.
Sendai Subway Tozai Line
Ohashi Bridge
Languages Available: English, Chinese, Korean,
Vietnamese, Nepali, Tagalog, Portuguese, Spanish, Thai, Russian, Indonesian, Italian, French, German, Malay, Khmer,
Burmese, and Mongolian
Telephone: 022-224-1919

When you want to know about procedures at the Sendai City oﬃceor Ward oﬃces, or other topics related to the municipal government.
Sendai City General Call Center Mori-no-miyako Teach Me Helpline
Please call the Sendai City General Call Center Mori-no-miyako Teach Me Helpline when you have questions ontopics such as procedures at the City oﬃce or Ward oﬃces.
You can inquire in foreign languages.
〇Available support languages：English, Chinese, Korean, Vietnamese, and Nepali.
〇Call Center : Tel. 022-398-4894〇Hours of Operation: Weekdays ‒ 8:00 a.m. to 8:00 p.m.
（Weekends, National holidays, December 29 ˜ January 3 ‒ 8:00 a.m. to 5:00 p.m.）

Published by: Community Aﬀairs Bureau, City of Sendai
February 2021