ROAD TRANSPORT REGULATING
AND ENFORCEMENT BODIESUNITED KINGDOM

February 2022

Country:

UNITED KINGDOM
Control authorities
Items to be controlledState
policeLocal
policeCustoms

Transport
Road
Ministry administration

Traffic regulations and driving licences

X

X

Authorisations for international road transport (bilateral, EU,ECMT...)

X

X

Special authorisations for carriage of passengers and otherrelated documents (e.g. list of passengers)

X

T1 documents or TIR Carnets

Otherauthorisedbodies orofficers

X

X(1)
X

Weights and dimensions

Authorised
technicalexperts/workshops

X

X
XCertificate for carriage of perishable foodstuffs and special
equipment to be used for such carriage (ATP)X

Documents on veterinary and phytosanitary control

X

Road user charges

X

Technical conditions of motor vehicles

X

X

Regulations on driving hours and rest periods

X

X

Regulations on transport of dangerous goods

X

X

X

Note:
1 - Freight Transport Association (www.fta.co.uk) and Road Haulage Association (www.rha.org)(1) - Logistics UK (https://logistics.org.uk/) and Road Haulage Association (www.rha.org)

2©ITF/IRU

USEFUL ADDRESSES, PHONE AND FAX NUMBERS IN UNITED KINGDOMEMERGENCY NUMBERS
Police999

Ambulance

999

Dangerous goods accident

999

Breakdown

999

Fire and Rescue

999

National Competent Authorities and Control Authorities on
International Passenger and Goods Traffic by Road

TRAFFIC REGULATIONS AND DOCUMENTS RELEVANT TO DRIVING
National competentauthorities

Name and address
National Highways
National Traffic Operations
Centre3 Ridgeway
Quinton Business Park
Birmingham
B32 1AF

Phone
Fax+(44-20) 0300 123 5000
Email: info@highwaysengland.co.uk

Driving Documents (Great+(44-300) 790 6801 +(44-300) 123 0784
Britain)
Website Contact form:
Driver and Vehicle Licensing https://www.gov.uk/contact-the-dvla
AgencyLongview Road
Swansea, SA6 7LJ
www.dvla.gov.uk
Driving Documents (Northern Telephone Phone
Ireland)9.00 am to 4.00 pm, Monday to Friday
Driver Vehicle Agency,
0300 200 7861
County HallInternational: - 028 9049 5914
Castlerock Road, Waterside Geographical - 028 9067 5914
Coleraine
BT51 3HS
Email: dva@infrastructure-ni.gov.uk
United Kingdom

3©ITF/IRUCompetent control
authority

Driver and Vehicle Standards
AgencySecond Floor
Berkeley House
Croydon Street
Bristol
BS5 0DA
www.gov.uk

Contact form:
https://www.gov.uk/contact-dvsa/y

TECHNICAL CONDITION OF VEHICLE
National competentauthorities

Competent control
authority

Name and address
International Vehicle Standards
Department for Transport
Great Minster House
33 Horseferry Road
London, SW1P 4DR
www.gov.uk/government/organi
sations/department-for-transport
Driver and Vehicle Standards
AgencyBerkeley House, Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organi
sations/driver-and-vehiclestandards-agency

Phone

Fax

Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: ivs.enquiries@dft.gov.uk

Contact form:
https://www.gov.uk/contact-dvsa/y

WEIGHTS AND DIMENSIONS OF A VEHICLE
National competentauthorities

Authority/body incharge of issuing
special permits forexcess weight anddimensions

Name and address
International Vehicle Standards
Department for Transport
Great Minster House
33 Horseferry Road
London, SW1P 4DR
www.gov.uk/government/organi
sations/department-for-transport
International Vehicle Standards
Department for Transport
Great Minster House
33 Horseferry Road
London, SW1P 4DR
www.gov.uk/government/organi
sations/department-for-transport

Phone

Fax

Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: ivs.enquiries@dft.gov.uk

Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: ivs.enquiries@dft.gov.uk

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Competent control
authority

Driver and Vehicle Standards
AgencyBerkeley House
Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organi
sations/driver-and-vehiclestandards-agency

Contact form
https://www.gov.uk/contact-dvsa/y

MARKET ACCESS: INTERNATIONAL TRANSPORT OF GOODS BY ROAD
National competentauthorities

Name and addressRoad Freight Regulation
Department for Transport
Zone 3 Great Minster House
33 Horseferry Road
London, SW1P 4DR

Phone

Fax

Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: freight@dft.gov.uk

www.dft.gov.uk
Competent control
authority on the use ofauthorisations by
non-residents

Driver and Vehicle Standards
AgencyBerkeley House
Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organi
sations/driver-and-vehiclestandards-agency

Contact form:
https://www.gov.uk/contact-dvsa/yIssue of Permits

International Road Haulage
Permits Office (IRHP)
Hillcrest House
386 Harehills Lane
Leeds
LS9 6NF
www.gov.uk/government/collec
tions/international-road-freightoffice-irfo-forms

Monday to Friday(9am to 5pm)
0330 678 1117

Email: irhp@dvsa.gov.uk
DVSA International Road Haulage
Permits Office5©ITF/IRUMARKET ACCESS: INTERNATIONAL TRANSPORT OF PASSENGERS BY ROAD
Competent control
authority on the use ofauthorisations andother related
documents by
non-residents

Name and address
PhoneFax
Driver and Vehicle Standards
AgencyContact form:
Berkeley Househttps://www.gov.uk/contact-dvsa/y
Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organi
sations/driver-and-vehiclestandards-agency

ROAD USER CHARGESNational competentauthorities

Competent authority/
body in charge ofcollecting and control
of charges

Name and address
HGV Levy and Charging
Department for Transport
Great Minster House
33 Horseferry RoadLondon, SW1P 4DR
www.dft.gov.uk(only Charging for goodsvehicles)
https://www.gov.uk/governme
nt/collections/hgv-road-userlevy
Individual Local Authorities
Local Government Associationwww.local.gov.uk

Phone

Fax

DfT Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: hgvcharging@dft.gov.uk

Assistance to identify the relevant local
authority:
info@local.gov.uk
020 7664 3000

VETERINARY AND PHYTOSANITARY CONTROLNational competentauthorities

Name and address
Veterinary control:
Animal Health International
Trade Unit
Department for Environment
Food and Rural Affairs(DEFRA)
Seacole Building
2 Marsham Street
LondonSW1P 4DF
United Kingdom

Phone
Telephone (UKonly)
03459 33 55 77

Fax

Telephone (fromoutside the UK)+44 20 7238 6951+(44-1904) 465 625 +(44-1904) 352 200
Email: defra.helpline@defra.gov.uk
Contact Form: Defra Helpline

6©ITF/IRUPhytosanitary control:
Animal and Plant HealthAgency (APHA)

Contact Details
Email: enquiries@apha.gov.uk

https://www.gov.uk/governme
nt/organisations/animal-andplant-health-agency

Contact form and information
https://www.gov.uk/government/organis
ations/animal-and-plant-healthagency/about/access-and-opening

VETERINARY AND PHYTOSANITARY CONTROL (Cont.)
Competent control
authority

Name and address
Veterinary control:
Department for Environment
Food and Rural Affairs (DEFRA)
Seacole Building
2 Marsham StreetLondon
SW1P 4DF
United Kingdom

Phone
Telephone (UKonly)
03459 33 55 77

Fax

Telephone (fromoutside the UK)+44 20 7238 6951

Phytosanitary control:
Contact Details
Animal and Plant Health Agency Email: enquiries@apha.gov.uk(APHA)
https://www.gov.uk/government/ Contact form and information
organisations/animal-and-plant- https://www.gov.uk/government/organisathealth-agency
ions/animal-and-plant-healthagency/about/access-and-opening+(44-1904) 352200

TRANSPORT OF DANGEROUS GOODS
National competentauthorities

Name and address
Phone
Fax
Dangerous Goods Unit020 7944 2271
Department for Transport
Email: dangerousgoods@dft.gov.uk
3/26 Great Minster House
33 Horseferry Road
London, SW1P 4DR
www.gov.uk/government/organis
ations/department-for-transport
https://www.gov.uk/government/c
ollections/transportingdangerous-goods

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TRANSPORT OF DANGEROUS GOODS (cont.)
Authority/body incharge of special
authorisations

Competent control
authority/bodyName and address
Health and Safety Executive
Redgrave Court
Merton Road
BootleMerseyside
L20 7HSwww.hse.gov.uk

PhoneFax

Email: advice@hse.gov.uk

Driver and Vehicle Standards
AgencyBerkeley House
Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organis
ations/driver-and-vehiclestandards-agency

SOCIAL REGULATIONS (DRIVING AND RESTING HOURS)National competentauthorities

Competent control
authority

Name and addressRoad Freight Regulation,
Zone 3 Great Minster House
33 Horseferry Road
LondonSW1P 4DR
www.dft.gov.uk
Driver and Vehicle Standards
AgencyBerkeley House
Croydon Street
Bristol, BS5 ODA
www.gov.uk/government/organi
sations/driver-and-vehiclestandards-agency

Phone

Fax

DfT Switchboard(8:30am to 5:30pm)
0300 330 3000

Email: freight@dft.gov.uk

Email:

8©ITF/IRUCUSTOMS AND TRANSIT REGULATIONSNational competentauthorities

Name and address
Customs and International
Trade
HM Revenue and Customs
www.hmrc.gov.uk

Phone

Fax

Contact form:
https://www.gov.uk/contact-hmrc

CUSTOMS AND TRANSIT REGULATIONS (cont.)
Competent
authorities/bodies incharge of T and TIR
regimesName and address
Customs and International
Tradewww.hmrc.gov.uk

Phone

Fax

Contact form:
https://www.gov.uk/contact-hmrc

MINISTRY OF TRANSPORT
Phone
Department for Transportwww.gov.uk/government/organisations/departmentfor-transport

Fax

DfT Switchboard (8:30am
to 5:30pm)
0300 330 3000

Email through website
http://forms.dft.gov.uk/contact-dft-andagencies/
Road Transport Department – Section of FreightTransport
www.gov.uk/government/organisations/departmentfor-transport
Road Transport Department – Section of Passenger
Transport
www.gov.uk/government/organisations/departmentfor-transport

DfT Switchboard (8:30am
to 5:30pm)
0300 330 3000

Email through website
http://forms.dft.gov.uk/contact-dft-andagencies/

DfT Switchboard (8:30am
to 5:30pm)
0300 330 3000

Email through website
http://forms.dft.gov.uk/contact-dft-andagencies/

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ASSOCIATIONS OF INTERNATIONAL ROAD TRANSPORT OPERATORS
Freight Transport:
Logistics UK
www.logistics.org.uk

Phone

Fax

03717 11 22 2201892 552360

https://logistics.org.uk/contact-us - fullcontact details, including international

Logistics UK (Head Office):
Hermes House
St John’s Road
Tunbridge Wells
Kent
TN4 9UZRoad Haulage Associationwww.rha.uk.net+(44-01274) 863100
Email: helpdesk@rha.uk.net

Peterborough (Head Office)Roadway HouseBretton Way, Bretton
PeterboroughPE3 8DD

Contact form:
https://www.rha.uk.net/About/Get-inTouch

Passenger Transport:
www.cpt-uk.org+(44-20) 7240 3131
Email: admin@cpt-uk.org

Confederation of Passenger Transport UK (CPT)22 Greencoat Place
LondonSW1P 1PR

Contact form: https://www.cptuk.org/contact-us/10©ITF/IRU