Oct 20, 2003/ WWP2003 Dallas

Productive “I-I (Izakaya-bar & Internet) Work style”

Shiro
Shiro Nitanai
Nitanai JIA,AIJ,CFMJ
JIA,AIJ,CFMJ
Kanya
Kanya Shiokawa
Shiokawa AIJ,CFMJ
AIJ,CFMJ
Kaori
Kaori Horiguchi
Horiguchi AIJ,CFMJ
AIJ,CFMJ
Yoko
Yoko Saito
Saito AIJ,AIA,CFM
AIJ,AIA,CFM
Universal
Universal Design
Design Research
Research Committee
Committee
Japan
Japan Facility
Facility Management
Management Promotion
Promotion Association
Association (JFMA)(JFMA)
copyright::Shiro Nitanai

Oct 20, 2003/ WWP2003 Dallas

What to talk about.
40min.
OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in Tokyo

Oct 20, 2003/ WWP2003 Dallas

OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in TokyoNommunication

BrainstormingBars & Internet

copyright::Shiro Nitanai

Virtual & PhysicalCreativity at the Bar

Oct 20, 2003/ WWP2003 Dallas

OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in Tokyo

Case study of JFMA-UD committee
1. Mission : To share the Value of Universal Design
with workers and corporate managers
2. Goals-Study and Publication-UD Guideline for workplaces-UD Consultation (in(in thethe future)
future)3. Members : 12 persons (from(from 1010 corporations)
corporations)
4. Term : Feb 2002 - now
5. Workstyke : Internet & Izakaya-bar

Case study of JFMA-UD committee
1st stage

Meetings
at officeBut too busy to havefrequent regular meetings

2nd stage But face-to-face communication
was needed to generate ideas

3rd stage

Internet work

Meeting
at Izakaya-bar
Hot communication
Good Brainstorming

Efficient & Frexible

Izakaya-bar & Internet
Izakaya-bar

Internet work

SakeNote-taking

Physical spaceIzakaya-bar
to generate ideas

reference

Virtual space

Internet
to produce substantial output

Physical Space

Izakaya-bar to generate ideas
Good Ideas!
sublimation
Intimate
Intimate
communication
communication

2003/4/26
2003/4/19
2003/4/12
2003/4/5
2003/3/29
2003/3/22
2003/3/15
2003/3/8
2003/3/1
2003/2/22
2003/2/15
2003/2/8
2003/2/1
2003/1/25
2003/1/18
2003/1/11
2003/1/4
2002/12/28
2002/12/21
2002/12/14
2002/12/7
2002/11/30
2002/11/23
2002/11/16
2002/11/9
2002/11/2
2002/10/26
2002/10/19
2002/10/12
2002/10/5
2002/9/28
2002/9/21
2002/9/14
2002/9/7
2002/8/31
2002/8/24
2002/8/17
2002/8/10
2002/8/3
2002/7/27
2002/7/20
2002/7/13
2002/7/6
2002/6/29
2002/6/22
2002/6/15
2002/6/8
2002/6/1
2002/5/25
2002/5/18
2002/5/11
2002/5/4
2002/4/27
2002/4/20
2002/4/13
2002/4/6
2002/3/30
2002/3/23
2002/3/16
2002/3/9
2002/3/2
2002/2/23
2002/2/16
2002/2/9
2002/2/2
2002/1/26

Number メール数
of e-mails

Virtual SpaceInternet to produce substantial output
JFMA-UD
交換メール数
Numberof e-mails
per week

70

60

50

40

30

20

10

0time
期間

Interaction
PeriodYear

Month2002

JanFeb

Izakaya-bar
meeting

MarAprMay

JunJulAugSep

OctNovDec

2003

JanFeb

time

Mar

Apr

Meeting &Day
20-26
27-2
3-9
10-16
17-23
24-2
3-9
10-16
17-23
24-30
31-6
7-13
14-20
21-27
28-4
5-11
12-18
19-25
26-1
2-8
9-15
16-22
23-29
30-6
7-13
14-20
21-27
28-3
4-10
11-17
18-24
25-31
1-7
8-14
15-21
22-28
29-5
6-12
13-19
20-26
17-2
3-9
10-16
17-23
24-30
1-7
8-14
15-21
22-28
29-4
5-11
12-18
19-25
26-1
2-8
9-15
16-22
23-1
2-8
9-15
16-22
23-29
30-5
6-12
13-19
20-26

izakaya

Meeting
29mt#07mt#1
18mt#24mt#3

1mt#4

22mt#58-9 lodge
20mt#6
4 tour
19mt#7

5 summer party

31mt#827-28 lodge

1mt#9

16 party, 18mt-L#10

8mt-L#11
22mt-L#12

20mt#1326mt-L#14

workplaceE-mail communication

Izakaya# of e-mail messages
0
9
1
7
16
17
16
42
16
24
19
23
18
32
6
26
17
12
14
57
66
35
21
30
52
43
46
40
16
21
17
23
29
5
23
321
12
11
16
34
30
43
22
22
23
626
43
2
46
13
43
32245
45
53
33
18
1336
27
2057
37

Outcomes
Presentations

Papers etc.
2 Purpose of JFMA-UD

Number ofe-mails

1 summary for UD Int'l Conf.

3 paper for UD Int'l Conf.

15 paper for WWP-J2003

1 UD Int'l Conf.

Interview (IBM)Interview (NTT)Questionnaire survey

24 Nikkei UD, 26 WFM

1 paper for WWE2003

20 WWP-J2003

19 paper for AIJ2003

Output-conerence-articles

Oct 20, 2003/ WWP2003 Dallas

OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in Tokyo

Ultimate Alternative Workplace●Physical space

Izakaya-bar to generate ideas (once a month)creative, emotional, communicative●Virtual space

Internet to produce substantial output (anytime)
efficient, frexible, productiveDifferent Competences
Quality of work

Output-3

Internet work

Izakaya work
Output-2

Output-1

Internet work

Izakaya work
Internet work

Quantity of work
(time)

Izakaya work
Deadline-1 Deadline-2

Deadline-3

Influence of Alcohol on Thoughts
The degree ofintoxication

TypicalTypicaldrinking
drinking

Intoxicated period

Ideal
Idealdrinking
drinkingfor
forthetheworkplaceizakayaizakaya workplace

Stimulated period

Thinking
paralyzed

Freer and morerelaxed thinking

Sober period

The effective time
for activated thinkingTimeSpace Efficiency
The amount of space

The amount of space(3) On-demand space
Surplus space

Core space
Typical existing office

Actual space supply
for the maximum
number of workers
at a peak timeTime

The amount of space(2) Flexible space

Projected fluctuationsin space demands(1) Core space

Minimum supplyTime

Efficient space supply(3) On-demand spaceOn-demand space only
Izakaya workplace

TimeComparison of Workplaces 1
redarding formality and interaction
informalInternet(anytime anywhere)

ultimate altanative workplace

Izakaya-bar(communication)(communication)

cafesatelliteofficepysically
isolated

privateofficeoffice(cubicle)

formalpysically
interactive
Central office(open)

Comparison of Workplaces 2
redarding costs, productivity, & QOWL
Productivity(creative work)

Productivity(routine work)

QOWL(worker)Occupancy cost(company)

Central office

△

△

△

△

Satellite office△suitable

Possible

efficient

Vertual workplace△

Best suitable

Most possible

Most efficient

Reduced office +Internet△

Best suitable

Possible

efficient

Reduced office

△

△

△

efficientinternet△

Best suitable

Most possible

Most efficient

Izakaya & InternetBest suitable

Best suitable

Most possible

Most efficient

Izakaya

Best suitable△

Most possible

Most efficientinternet△

Best suitable

Most possible

Most efficientOct 20, 2003/ WWP2003 Dallas

OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in Tokyo

Outline of Survey
Q1 Regarding bars and the izakaya as workplace(18 questions)
Q2 Regarding work styles(6 questions)■Term: May 2003
■Valid responses: 121■The proportion of men to women: 7 (men) to 3 (womem)■Age distribution: 20s (8); 30s (53); 40s (34); 50s (19); 60s (6); NA (1)■Industry distribution
Services (81); Manufacturing (21); Government, education (17); NA (2)Result
Q14. What combination of occupations in a group would you think is the best to produce an idea at a bar?

Q1. What kind of alcohol do you like?

Q2. How many times do you go to a bar
per month?

70

47

Beer Wine

Sake

1

1718416

Shochu0157 44

Whisky Non-alcohol Others

N/A36

4

1680%²20

22102060%²

40%²

40

4220%²60

120²

15-19

10-14

5-9

3-42²122100%

Q4. What is the most frequent
topic with your colleagues
at a bar? (Check all thatapply)

Cocktail

34

34

0

Q3. At what percent do you drink withco-workers IN YOUR COMPANY?

36<20%80Q17. What would you think is the most
preferable level of lighting at a bar120
to produce an idea?

100

Q19. What percentage of your job do you
think is possible to work on outsideof office using the Internet?

63

62

32 8N/A

46

2 852

N/A

BrightRather bright

Rather dark

Dark

Don't mind Not prefer

Q21. Would you think the “biggestproblem(s)” can be complemented bycommunication at a bar?

2776

44
Yes NoQ8. Have you ever come up with an idea
when drinking with friends?

face-to-face meeting is needed if youtele-work?

38
Yes

Q9. Have you experienced forgetting abusiness idea coming up at a bar?

1 Q22. How often would you think

N/A

83

51

Q24. What types of occupations do you
think the “Internet & bar” work
style is most suitable for? (Check upto 3)

Yes No62

27

Izakaya
RyoteiClub/Salon22

10 5 7 6

Small restaurant
Sushi barOthers

31
2345678-916
10-1574Depends
A woman among men

16²

706

166

12Half & half
N/A

37
Mixed generations

11N/A

22
The same sex only
A man among women61
Depends

18

Wine barPubN/A

54
1

140%

10%

57
No

12N/A

The same generation N/A

21

2

3120%

30%

640%

50%

2660%

70%

97

71110

23 1

80%

90%

100%

N/A

30

27

15

2

Personal communication Meeting Self-management Motivation N/A455
Possible

3

25

To some extent possible

23

34

Difficult

Impossible

57

26

3N/A

93

Everyday 3/week 2/week 1/week 2/month 1/month 1/2months Not needed

Q23. Are you interested in working
using the combination of theInternet and bars?

No70

1 9

Q20. What would you think is thebiggest problem(s) if you tele-workoutside of office? (Check all thatapply)

1594

Q7. Have you ever come up with an ideathat resulted in fruition at a bar?

Q13. Which would you think is the bestto produce an idea at a bar, a groupof mixed generations or the same

47
Prefer noisy env't

N/AYes No

Q12. What ratio of women to men would
you think is the best to produce
an idea at a bar?

Don't mind noisy bar

5N/A

B. Regarding work styles

Good0 7

11

The same position

54
Rather quiet

Must be quiet

Yes

Q6. Have you ever experienced comingup with a business idea at a bar?

Q11. How many people in a group would
you think are the best to produce anidea at a bar?

42

Mixed positions

10

Q18. Have you ever failed in coming up
with an idea at a bar?

43

Q10. Which bar would you think is thebest to produce an idea?

63

Depends

Q16. What would you think is the most
preferable level of noise at a bar toproduce an idea?

1Business
Hobby
RelationshipIndustry
FamilyPolitics/Economy
Old times
Others
N/A

Q5. What do you thing of talking aboutbusiness at a bar?

Q15. Which would you think is the best
to produce an idea at a bar, a groupof mixed positions or the same?

5230
Yes No76

62
Planning
Development
Sales
Management
Clerk
N/A

38

Don't know
39

35

29

26

DesignResearch
Projects outside of company
Administration
Others13 7 243

Izakaya-bar as Workplace■77% had come up with a biz idea at a bar.
■63% experienced the idea resulted in actual biz.
■58% forget an idea which comes up at a bar.
■Party of 3 to 5 people are likely to produce an idea.
■Proportion of men to women do not affect creativity.
■Variety of generations, positions, and biz backgrounds
is good to create ideas at a bar.
■Appropriate level of noise and lighting should bemaintained to facilitate discussion of a biz idea.

Perception of Work style■49% answer over 50% of their jobs can be done
outside of offices using only the Internet.
■Most concerned issue is personal communication
if they worke outside of offices.
■49% answer that remote work with Internet canbe complemented with communication at a bar.
■43% are interested in trying the I-I work style.
25% do not want to.
■Occupations suitable for I-I work style are planning,
design, and research and development.

Oct 20, 2003/ WWP2003 Dallas

OutlineCase study of JFMA-UD teamIzakaya-bar & Internet
Survey of Office Workers
Old Izakaya-bars in Tokyocopyright::Dai Sogawa

BaBa mmcopyright::Dai Sogawa

copyright::Dai Sogawa

copyright::Dai Sogawa

copyright::Dai Sogawa

copyright::Dai Sogawa

copyright::Dai Sogawa

copyright::Dai Sogawa

Oct 20, 2003/ WWP2003 Dallas

Why don’t you try
Izakaya-bar & Internet workstyleinstead ofworking at office ?

THANK YOU