Hospital Admission Guide

Mission and Basic Policies
Mission
The Center Hospital of NCGM provides the best general healthcare services to overcome diseases andpromote health with the aim of contributing to the society.

Basic Policies
1. Integrating treatment and research to provide healthcare services in consideration of our patients.
2. Providing healthcare services through collaboration among highly-advanced, pioneering specialists.
3. Promoting team-based treatment approach based on mutual trust.
4. Providing safe and eﬀective healthcare and sharing our achivements with the society.
5. Making efforts to educate and develop high-quality medical professionals with extensive expertise.

Patient Rights and Responsibilities
As one of the most advanced hospitals in Japan, NCGM provide the best care andservice while respecting patient dignity and autonomy.

Patient Rights
1. You have the right to receive considerate, compassionate, and safe healthcare.
2. You have the right to be well-informed of your illness and possible treatments.
3. You have the right to consent to or refuse possible treatments and examination, as permitted by law.
4. You have the right to seek a second opinion about your care by consulting another doctor or diﬀerent
medical institution.
5. You have the right to have security, personal privacy, and conﬁdentiality of your information.
6. You have the right to request disclosure of your medical records, except when restricted by law.

Patient Responsibilities
1. You are responsible for providing information about your health, including past illnesses, hospital stays,
and use of medicine.
2. You are responsible for participating in your care actively by asking questions to your doctor, providing
accurate information, and complying with medical advice given by providers.
3. You are expected to comply with our rules and regulations, including those that prohibit oﬀensive,
threatening, and/or abusive language or behavior, and the use of tobacco, alcohol, or illicit drugs or
substances.
4. You are responsible for payment of all expenses related to the services you received.
※In case you do not consent to the above responsibilities, no treatment or services may be provided by our hospital.

5. You may be asked to take part in our clinical research.

Clinical Research and Training of Healthcare Professionals
1. Medical science has advanced by learning from various diseases. This is still important today, even with the current
advancement in medical technology. With help from our patients, we will continue our research to contribute tofuture medicine. We will collect and analyze clinical data of patients while taking utmost care in protecting personal
information. We appreciate your understanding and cooperation to our clinical research and biobank.
2. We are a "Designated Clinical Training Hospital" and provide comprehensive training to physicians in our quality
clinical training programs. We also function as a training institution for medical schools, pharmacy schools, and the
National College of Nursing, accepting student trainees in medical, pharmacy, and nursing courses. We appreciate
your understanding and cooperation on training of future healthcare professionals who bear the future of advanced
and specialized medical care.
3. Unless you request to discontinue, we will presume that you have provided consent to the use of your personal
information in our clinical research. Please contact the Outpatient and Consultation Desk when you want todiscontinue the utilization of personal information. *See "Patient Confidentiality" (p. 22) for details.

1Table of Contents
Admission Process & What to Bring

3・4

Special Private Rooms

5・6

For Your Safe Hospital Stay

7・8

Preventing Hospital-acquired Infections
9and Response to Disaster or Emergency

10

A Day in the Hospital
During Your Hospital Stay

11・12

Facilities

13

Day of discharge, Payment of Inpatient Fees

14

Frequently Asked Questions

15

Consultation Services

16

Donations to the National Center for Global Health and Medicine

17

Role of Acute-care Hospitals andRequest for Early Discharge and Transfer
Floor map <1st floor, 2nd, 3rd floor, basement floor >18
19・20・21

Patient Confidentiality

22

Comprehensive Consent for Medical Care

232

Admission Process &●Admission Procedure●

Please complete the necessary procedures at the Admission/Discharge Support Center on the groundfloor of the Main Building before hospitalization.
If, for some inevitable reasons you cannot come to our hospital on the scheduled date of admission,please contact the International Health Care Center or the Admission/Discharge Support Center without
delay.

●

Please check if you
have the following
items ready:

What to bring●

Things NecessaryYour healthinsurance cardYour oﬃcial
identiﬁcation(e.g. passport,
residence card,
etc.)

Eligibility
certiﬁcate forceiling-amountapplication

Credit card

※You need to complete theapplication process beforehand.

T h in g s Y o u Ne e d t o P r epar e and S ubm i t
Hospital ID card

Admission application
form and othernecessary forms

Consent forms

Prohibit ed

No alcohol or cigarettes(including e-cigarettes).

Do not bring sharp cutting instruments including
scissors, knives, razors, or other dangerous
objects such as lighters.

Please completely remove ﬁngernail/toenail polish (both regular and gel)

※Please ask our nurses if you have any questions.

3

What to Bring

Please put your nameto your belongings before
you bring them to thehospital.

What to Bring
Underwear

Pajamas(nightclothes)※Pajamas and towels areavailable for rent (to be paid).
※Patients on the 16th ﬂoor do
not need to bring their pajamas.
※Please bring pajamas that ﬁt
you.

Toiletries
Soap/bodywash, a sponge,

Chopsticks, Spoon,
Fork, Plastic cup

shampoo, conditioner,※Patients on the 13th to 16th

a toothbrush, a hairbrush, etc.

ﬂoor do not need to bring their※Patients on the 16th ﬂoor do

cutleries.

not need to bring their toiletries.

Towels and bath
towels※ Patients on the 16th
floor do not need tobring their towels or

Nonslip andﬂat to low heel
footwear※ Avoid slippers
and sandals

bath towels.

Medications you aretaking, prescription
records, illustrated
medication

Tissue paper※Patients on the 13th to
16th ﬂoor do not needto bring their tissue
paper.

instructions

Earphones

Other daily items※In shared rooms

Dentures, hearing aids,

You are asked to use earphones

eyeglasses, electronic

to watch TV in hospital rooms, so

shaver, and theirplease bring your own. They arecontainers

also available for purchase.

Pen andpaper, andthe Hospital
Admission
Guide (thisbooklet)Mother and Child
Handbook※F o r t h e a d m i s s i o n o f
expectant mothers orchildren※Depending on your treatment, you may be asked to bring additional items on admission.

4

Special Private Rooms
Ward

Calculation of Fees

5

Room types

Charges per day(Tax included)(JPY)

Charges for
2 days 1 night stay(Tax included)(JPY)

Number ofArea sizes (㎡)roomsWe have special private rooms available in the upper ﬂoors (13th, 14th, and 16th ﬂoors) with an excellent view.
Please talk to your physician or the Admission/Discharge Support Center .

【A m e nitie s】

Meetingroom

Sofa

Mini- Electric
Bathroom Shower
kitchen kettle

ToiletToilet &Refrigerator
shower unit

TV

DVD

All rooms areequipped with●desk●chairs●locker●bedside table●LAN cable

Notes

6

For Your Safe
Hospital Stay
Confirming Patient Identification

Hospital staff may ask your name and date ofbirth several times to prevent misidentification ofpatients. We appreciate your cooperation.

Patient Identification Wristband
We ask you to wear a patient identification
wristband during your hospital stay. In addition,
we might change the color of the wristband clip
to identify patients at high risk of falling or otherdangers, so all staff can watch over their safety.

Nameplates
We do not place nameplates at the entranceof each room. If you do not wish to have yournameplates placed on your bed, please feel free
to inform our nurses.

7

A pi nkw il lbe ca

l ip a c h ettdFor Patients and Their Families※ If you are instructed not to walk alone, please press the nurse call button
whenever you need to do so.

Watch your step. Please do not
use the escalator.

Mind the mesh of the curtain.

Do not put your hands on or lean on
the overbed table or bedside cabinet.

Be careful not to get your bodycaught in gaps between the bed rails.

Make sure to place your feet ﬂaton the ﬂoor before standing up.

Put rails around your bed.

Do not lean too muchon the backrest.

Be careful not to get your bodycaught when raising and lowering
the head of the bed.

Make sure to place your feet on thefootplates while being wheeled around.

Make sure to lock the wheels
before you get yourself intoand out of your wheelchair.

Make sure the footplates arefolded up before you get yourself
into and out of the wheelchair

Use nonslip and ﬂat footwear
in the hospital.

Because of changes in surrounding environment and decreased physical strength due to sickness, unexpected falls may occur
causing serious injuries such as bruise, bleeding or fracture. Note that the cost of treating injuries caused by falls must be paidby the patient.

8

Preventing Hospital-acquired Infection and Response to Disaster or Emergency[Preventing hospital-acquired Infection]
Hand hygiene is the most eﬀective
measure in preventing infection(handwashing and hand sanitizing).
Hand hygiene before and after physical contact
with patients is obligatory for all staffs at our
hospital. If any of our staffs fails to do so,please let us know.

Hand hygiene is required of patients and their visitors in the following circumstances.

When you come in and1. out of hospital rooms

When you sneeze into

2. your hands

Before3. eatingAfter using

4. the restroom※ When you cough or sneeze, cover your mouthwith a handkerchief, tissue papers, or wear amask.
※ Please wrap your sputum in tissue paper anddispose in wastebasket.

[Response to Disaster or Emergency]
On admission, our staff will explain the evacuation routes.
In case of fire, our staff will guide patients to the ward
opposite the fire. Please do not panic and follow the
instructions of our staff.
When earthquake occurs, please do not rush out of yourward, but cover yourself with bedding or other materials.
Please follow the instructions of our staff if you need toevacuate.
Our hospital is designated as a core hospital during
disasters. In a disaster, we will accept seriously injured
patients from disaster areas and provide emergency care.
We may not be able to provide regular healthcare. We
may be obliged to ask you to transfer to a different ward,
hospital, or be discharged.

＝ Notes =●Emergency stairs are for emergency use only. No nurse calls are installed. ● Patients who can walk, their families, andvisitors are asked to check the location of emergency stairs and fire extinguishers beforehand. ● Emergency exits are locked
except in times of fire. ● During power outage, our emergency generator will start operating in about a minute. ● The Main
Building of our hospital is a seismic isolated building.

9A Day in the Hospital

6:00 Wake up
Nurses will visit each room to check on the conditions ofpatients. Please keep quiet for the sake of other patients if you
wake up before 6:00.

Around 8:00 Breakfast
Meals suited to meet the medical needs of each patient areserved. Mealtimes may be as much as 30 minutes earlier or later
than the scheduled time depending on the situation of the ward.

Morning

Treatment, Taking Vital Signs, Examinations
Your physician will explain your condition and treatment. When necessary,a pharmacist will explain about your medications.

Around 12:00 Lunch
Meals suited to meet the medical needs are served. Mealtimes
may be as much as 30 minutes earlier or later than thescheduled time depending on the situation of the ward.

Afternoon

Treatment, Taking Vital Signs, Examinations
Your physician will explain your condition and treatment. When necessary,a pharmacist will explain about your medications.

Around 18:00 DinnerMeals suited to meet the medical needs are served. Mealtimes
may be as much as 30 minutes earlier or later than thescheduled time depending on the situation of the ward.

21:00 Lights-out( 2 0 : 0 0 i n the pe di atr i c w ar d)Please go to bed and keep quiet with the lights and TV turned off.
Nurses will check each room at regular intervals to checkon the condition of patients. Please refrain from watching TV,
listening to music, or making phone calls after lights-out.

10
10During Your
Please follow the instructions of your physician and nurses regarding treatment, examinations, and nursing. If you
commit violence, sexual harassment, or other acts that interfere with treatment or nursing, your treatment will be
discontinued, and you will be asked to leave the hospital.

Treatment is provided by a team of physicians. When you are admitted after-hours when only a few physicians are on
duty, an on-duty physician will examine and provide treatment. Your attending team will take over at a later date.

Physicians of your attending team will explain your condition, examination schedule, results, and determine yourdischarge date, basically within the consultation hours on weekdays except in emergencies.

We do not allow our staﬀs to accept gratuity. However, if you intend to show your appreciation or support to us, donation to the
National Center for Global Health and Medicine is welcomed, in accordance with our rules. See page 17 for details.

You are not allowed to visit other medical institutions without consulting your physician during hospitalization. Please inform
us if you intend to visit your primary care physician or need medications.

To prevent danger, patients using an infusion pump or are on oxygen are not allowed to go out of the hospital buildings(even on hospital premises or in the garden) alone without being attended by their families or medical staﬀ.

No Smoking/Drinking
No smoking is allowed on the premises without exception. We will confiscate cigarettes (including
e-cigarettes) and lighters if you bring any. Drinking is also banned in the hospital. You will be asked toleave the hospital if you fail to abstain from smoking and drinking.

Phone Calls〇E xce p t i n e m e rg e n c ie s , n o p h o n e c a lls t o t h e h o s p i t a l a r e a l l ow e d a t n i g h t .
〇M es s a g e s to p a ti e n t s a r e a c c e p t e d .

Policy on Mobile Phone Uses on the Premises〇Please set your mobile phones to silent mode in the hospital. When making phone calls, please do so in the mobile phone area.
※[mobile phone area](outpatient) areas where mobile phone use is allowed, (inpatient wards) charged private rooms andlounges. Mobile phone use may not be allowed when certain medical devices are used. Be considerate of the people around you
while calling.
〇You can use the internet for texting and browsing purposes but refrain from using for other purposes. This is to protect patients'
privacy and healthcare environment. Recording and taking pictures are not allowed. You will be asked to stop using your mobile
phone if you are using it in an inappropriate manner. Walking while on the phone (so called "Aruki Sumaho") can cause serious
accidents in the hospital. Please refrain from such acts.
〇Please turn off your mobile phones in No Mobile Phone Area.
※[No Mobile Phone Area] consultation rooms, laboratories, dialysis rooms, operating rooms, ICU, HCU, SCU, emergency
department, NICU, and GCU

Looking After Your Valuables〇 Please refrain from carrying valuables (including jewelry) and large amount of cash that is unnecessary for hospital
life. You can use the safety box in your room. We are not responsible for your valuables in case of loss. It is yourresponsibility to take care of your own valuables.

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Hospital Stay
Meals
〇 Selective menu is available for patients who eat a regular diet or a therapeutic diet (a part of energy-control diet). Pleaseask the floor nurse if you prefer such menus. Each meal from selective menu requires extra 100 yen (plus tax) aside fromthe regular expenses.
〇 Our registered dietitians offer diet and nutrition guidance customized to meet the dietary needs and lifestyles of individual
patients. Please talk to your physician or nurse if you wish to request diet and nutrition guidance.Note that you are notallowed to cook or bring food into your room from outside.

When You Go Out or Stay Overnight〇Going out means going out of the hospital buildings.
〇You need your physician's permission before you go out or stay overnight outside of the hospital.
〇Please fill out the application form to receive permission beforehand. Inform our nurse and take your permission slip with you when you
go out. Please return the slip to our nurse when you come back.
〇Overnight stay outside is only allowed up to one night and two days. If you wish to stay outside longer, you will have to be temporarily
discharged.

[Visiting Hours]
Visiting hours
are as follows:

Weekdays

15:00 to 20:00

Saturdays, Sundays, andpublic holidays

13:00 to 20:00

We do not accept visitors after-hours on weekdays and weekends unless under certain circumstances.
※The elevator lobbies on each ﬂoor are locked from 20:00 until 6:00 in the next morning.

Please come to the General Information counter on the ground floor of the Main Building, fill in necessary
information, receive a visitor pass, and wear the pass before going to the ward. Please go to the staff station of
the ward and inform our nurses of your visit (Enter through the Security Control Center between 20:00 and 8:00 [thefollowing day] on weekdays, and 20:00 and 13:00 [the following day] on weekends).

● To enter ICU, HCU, SCU, 5th floor west, 6th floor east west, 16th floor, pleasepress the intercom.
● To prevent infection, please refrain from bringing children (6 years or younger). Please also
note that children 15 years or younger are not allowed to come to the 6th floor east unit,
and children 12 years or younger, to the 6th floor west unit.
●To prevent infection, please refrain from bringing cut flowers, potted plants, or dried flowers.
● Please refrain from visiting as a large group and eating/drinking in the patient's room or
lobbies, for such behaviors disturb other patients.

Spending the Night in the Hospital
Visitors are not allowed to stay with patients overnight except in special circumstances. If you wish to spend the night in the hospital for aparticular reason, you need to receive permission from the patient's physician. Please talk to the physician or a head nurse.

[Medical Interpreters]
We use medical interpreters when physicians explain treatment to international patients and their families. Medical interpreters interpret either over thephone or in person. If you use a personal medical interpreter, we are not responsible for the consequence, and we ask you or your proxy to sign a waiver.

1212Facilities
Please purchase a prepaid card when you watch TV, or use therefrigerator.

TV〇Charged private rooms〇Other rooms

Refrigerator
freeCharged 1000 yen for〇Charged private rooms〇Other rooms

800 min.
Please make sure to use earphones when you
watch TV in places other than private rooms.
Earphones are available for purchase at the
GREEN LEAVES MALL on the basement ﬂoor
or from vending machines in the wards.

available 24 hours〇Otherwise

available between 6 am to 9 pm

For scheduled admissions, Wi-Fi is available starting
the first day. For emergency admissions, Wi-Fi isavailable starting the second day.

Microwaves
Please ask our ﬂoor staﬀ.

13
13

Charged 100 yen
per 24 hours

Wi-Fi access〇For paid private rooms (floors 13 to 16)

freeLaundry〇Hours24 hours

Please use the laundromat on the basement
floor of the Main Building. Charged laundry
service is also available.

Air-conditioners
Air-conditioners operate according to ourguidelines. Please talk to the ﬂoor staﬀ if you
need the temperature adjusted. Please save onelectricity for the environment.

Day of discharge, Payment of Inpatient Fees
Inpatient Fees
●Please pay your inpatient fees as follows.
(1) Payment at discharge: Please pay all your fees for services you have received during your stay. However,please note that sometimes your bills are sent on a later date when your fees are calculated after the day ofdischarge such as in cases of sudden discharge.
(2) Bills are issued monthly at our hospital. Please pay your bills at the automated payment machine in thehospital, the cashier's desk, or a nearby bank by the appointed date.
●The eligibility certificate for ceiling-amount application & the eligibility certificate for reduction of the standard
amount of patient liability (for patients who have a Japanese health insurance card)
You will have to pay less at the cashier's desk if you, aside from a health insurance card, bring an eligibility
certificate for ceiling-amount application and/or an eligibility certificate for reduction of the standard amountof patient liability. To obtain these certificates, you need to apply to your health insurance association/society
beforehand. If you wish to take advantage of this system, please complete the application process without delay
and present your certificate at the Inpatient Cashier (or at the Admission / Discharge Support Center).
[Where to Apply for the Eligibility Certificate]National Health Insurance: your municipality/National Health Insurance Association; your branch of your National
Health Insurance Association/other insurance; your workplace's health insurance society●Fees for special private room, inpatient fees for mothers who have undergone normal labor, fees for documents
including medical certificates, and fees for comprehensive medical checkups are not covered by the healthinsurance.
●Estimated medical expenses are basic healthcare fees for your examinations and treatments calculated according
to the scoring system designated by the Japanese medical system. The actual healthcare charges may vary among
patients and there may be additional charges. Therefore, your actual charges may differ from the estimate.

Please complete discharge procedures including payment of
inpatient fees at the location below.
<After-hour/Saturdays, Sundays,
and public holidays><Weekdays>Those who have received yourinpatient bills at your room.

Those who have not received
inpatient bills, or those who need tocomplete additional procedures

Please pay your inpatient fees at

Please come to thethe automated payment machine.

Inpatient Cashier.

Location

Location

Across from the cashier's desk, on
the ground ﬂoor of the Main Building

On the ground ﬂoor of theMain Building

Please come to After hour reception desk.

LocationOn the ground ﬂoor of the Main Building

Hours

Hours

Hours

[Weekdays] 17:15 to 8:30 (following day)

8:30 to 17:15

8:30 to 17:15[Weekends & public holidays] all-day

Credit cards are accepted.

[Maternity Deposit Refund]If you have paid a maternity deposit on admission, you will be refunded in the following way.
1) If payment of inpatient fee is made between 8:30 to 17:15 on weekdays, you will receive your refund then.
2) If payment of inpatient fee is made after-hours (17:15 to 8:30), you will need to come to the hospital on a later date toreceive your refund.

14
14

Frequently Asked Questions
Q My address, phone number, health insurance card, etc. have changed
during hospitalization. What should I do?

inform the First Visit Desk on the ground floor of the Main Building, the Admission / Discharge
A Please
Support Center, or the Inpatient Cashier without delay. Please also inform us of the followings.
● When there have been changes in your medical care eligibility certificates● You have received an eligibility certificate for ceiling-amount application

Q How can I get a medical certificate?
issue medical certificates for submission to life insurance or travel
A We
insurance companies in the following ways.
Application

Once your discharge is scheduled, obtain the medical certificate form from your insurancecompany, and apply at the Documentation Desk on the ground floor of the Main Building. We
will inform you of the required number of days, how to receive your document, and give you areceipt, which you will need when you receive your document.
Reception hours: Weekdays 8:30 ‒ 17:15 ※We appreciate your patience in waiting especially in the busy morning hours.

Please come to the Documentation Desk on the ground floor of the Main Building with the
Receiving thefollowing documents:
medical certificate [your receipt] [personal identification (e.g. health insurance card, driver's license, etc.)] [a power of attorney (only when yourproxy receives your document)] ※Please ask the Documentation Desk on the ground floor of the Main Building if you have any
questions.
Please send an e-mail to the International Health Care Center (support@hosp.ncgm.go.jp) if you have already left Japan and needa medical certiﬁcate or other documents. Note that you need to pay the fees in advance, for documentation.

Q Can I visit other medical institutions and receive medications during hospitalization?
the Japanese insurance system, you are not allowed to visit other
A Under
hospitals, clinics, or pharmacies to receive treatment or prescription while
you are hospitalized, including the day of admission/discharge. If you do so
without consulting your physician, you will need to cover the treatment andmedication expenses at the respective places out of pocket. Please makesure to consult your physician beforehand.

Q What is an inpatient fee calculation system called DPC?
is a per diem payment system that uses classification codes based on
A Itdiseasecategories and treatments. Fees are calculated daily by combining
a flat-rate and fee-for-services. Some services are not covered by the DPC
system and their fees are calculated on a fee-for-service basis.

Q Can I visit another department at your hospital as an outpatient on the discharge day?
visit is not allowed because the day of discharge is included in
A Outpatient
the hospitalization period. Please visit after the following day.

15
15

Consultation Services[Consultation on Nursing and Welfare]
Our Outpatient Consultation Desk is available to provide economic, social, andpsychological support to patients and their families. We also listen to opinions/requests and concerns about safety in medical treatment. Note that we will becareful in handling your information and opinions shared during these consultations
so that they will not be used against patient s interest.

Location

Outpatient Consultation Desk (1st floor of Main Building)Open Hours

Weekdays: 8:30 to 16:30 (closed on Saturdays, Sundays,
and public holidays)

How to consult

Come directly to the counter, give us a call, or ask yourphysician/nurse.
* Appointment in advance recommended.

Inquiries

03-3202-7181（pilot）[Other Inquiries]
For estimated inpatient fees and details:[Inpatient Cashier, Hospital Administration Office]03-3202-7181 [pilot]

Weekdays: 8:30 to 17:00

For documents including medical certificates[Documentation Desk (on the 1st floor of the Main Building)]

03-3202-7181 [pilot]

Weekdays: 8:30 to 17:00

For second opinions (appointment required)If you wish to seek a second opinion from other medical institutions, please consult your physician.

16
16

Donations to the National Center for Global Health and Medicine
For Advancement of Medical Research and Developmentof Excellent Human Resources
The National Center for Global Healthand Medicine became a national researchand development agency in April 2015.
We are expected to achieve tangible
results in our research and development
more than ever. We have the ResearchInstitute, the Center for Clinical
Sciences, Bureau of International Health
Cooperation, and the National College
of Nursing in addition to two bases forclinical practices, the Center Hospitaland Kohnodai Hospital, engaging incomprehensive activities.
We promote research and treatment,
particularly in fields of infectious,
immunological, and diabetes/metabolic
We strive for the world's best
healthcare and research/education.

We educate and train excellent
future healthcare professionals.

diseases. In addition, we conduct
research and develop human resources
for international cooperation in theserespective fields.
We, the staff of the Center Hospital,
will continue to endeavour in achieving
our missions. For this purpose, it isessential for us to secure stable financial
resources from multiple sources. We
appreciate donation from corporations
and individuals in order to achieve our
missions and to give the results back tosociety. Thank you for your continued
support.

We share with wider society the resultsof our eﬀorts in healthcare, research,education, and international cooperation.

We oﬀer a bridge to the international
community through international
cooperation.

Your donation will be used to fulﬁll our mission (to contribute to the promotion of health and well-being of people in Japan and around theworld, in ﬁelds of healthcare, research, education, and international cooperation based on human dignity).

Ways to Give
Ways to Give
Donations through Banks and ATMs
Please complete the donation application form and send
it to our contact address by mail or fax. Bank transfer
documents will be sent to you once the application isprocessed, A receipt will be issued once the donation isreceived. Applications can be handled in person at thehospital by inquiring with the staﬀ member in charge ofdonations.
In-person Donation
Donations can be made by cash, credit card and debitcard. Inquiries made to your doctors and nurses and will
be forwarded to the donation department.
Website Donation
Donations can be made by credit card by ﬁlling in the
web application form.

Tax Deduction
Donations to the National Center for Global Health and Medicine qualify
as donations to a specified public interest corporation, and are tax
deductible.
To obtain the tax deduction, the donation receipt issued by the hospitalmust be submitted to the tax oﬃce with your tax return.
〇 Individual Donations<Income Tax Deduction>
The sum total of donations for the year (up to 40% of gross income
for the year) − ¥2,000 = the donation deduction<Resident Tax Deduction (for residents in Tokyo)>
Basic donation deduction calculation ([the smaller amount of either
the sum total of donations or 30% of the gross income] − ¥2,000) ×
tax rate (6% for ward inhabitant's tax and 4% for Tokyo inhabitant'stax)〇 Corporate Donations
Since donations to our hospital qualify for a speciﬁed public interest
corporation deduction, ensure you claim these donations separatelyfrom regular donations on your tax return.

Nameplates
We will display the names of individuals, groups, and corporate donors
on nameplates in our hospital. Please inform us if you wish to have a
nameplate.

Please scan the QR code with yoursmartphone or mobile phone to access thewebsite.

17
17

http://www.ncgm.go.jp/
The National Center for Global Health and Medicine

SearchRole of Acute-care Hospitals and Request
for Early Discharge and Transfer

Our hospital has an advanced emergency department and has the
responsibility to accept and treat as many patients as possible on a 24hour, 365-day basis. We are categorized as an acute-care hospital*, which
provides intensive care to patients in critical condition for a limited periodof time. Once the patient s conditions have improved to a certain degree, we
discharge the patients and arrange their treatment on an outpatient basis
or at other medical institutions, so that maximum number of patients canbe treated at our hospital. If it is difficult to recover at home for particularreasons, we will refer you to a suitable care facility or a medical institution.
We have a consultation desk to help you with your concerns regardingtransfer and recuperation. Please talk to your physician or floor nurse firstto receive this service. Thank you for your understanding and cooperation.

National Research and Development Agency
Director, Center Hospital of the National Center for Global Health and Medicine
Note※:Acute-care means care given to patients from an unstable stage to a stage where some stability is achieved.

18
18Floor map (1st ﬂoor)
1st ﬂoor of Training Center building

1st ﬂoor of Main building

1st ﬂoor of Second Outpatient Ward

GlobalHealthCenterNuclear Medicine(PET・Scintillation
counter)

Café
Tully s Coﬀee(Monday-Friday)
7:30 a.m.-8:00p.m.
(Saturday, Sunday,
Public holidays)
9:00 a.m.-8:00p.m.
Wi-Fi available

Radiotherapy
building

1st ﬂoor ofMain building
Medical Examination Center
AtriumGenomic
Medicine
GeneralInternal
Medicine

Respiratory
Medicine andThoracicSurgery

Billing/Cashier

GeneralInformation
desk

ACC Clinic

Psychiatry

Rheumatology
Obstetrics andGynecology(First Visit)ER
After hour
reception

Security
Control
CenterAdmission/
Discharge
Support Center

1st ﬂoor of Main buildingATM
Operating for ATMs andservice charge vary dependingon each banking facility.
Please check your banking
facility for details.

19
19Floor map (2nd and 3rd Floor)
2nd ﬂoor ofmain building

Disease Control
and Prevention
CenterPhysiological Examination(Electrocardiogram, Ultrasonography)

Pediatrics

X-ray
room3

Obstetrics
andGynecology

Upperspace ofthe atrium

X-ray
room2

2nd ﬂoor of
Second Outpatient ward

Outpatient Treatment
Center

X-ray
room1

Dialysis
Extra X-ray X-ray TV
Room Room 1

X-ray TV
Room 2

CT3

CT1

CT2

MRI1
MRI2

3rd ﬂoor ofMain building

Ophthalmology

MRI3

Angiography/IVR

Otolaryngology

Nursery Room
Upper
space ofthe atrium

Diabetes/
Endocrinology

BreastCenterSharedConsultation
Room

Foot
Care

Urology

ClinicalLaboratory

Gastroenterology

Nephrology

5th ﬂoor ofMain buildingBloodsampling

Surgery
Hematology
Oral and
Maxillofacial
Surgery

Endoscopy

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Floor map (basement ﬂoor)
1st basement ﬂoor of Training Center Building

1st basement ﬂoor of Training Center Building

1st basement ﬂoor ofTraining Center Building
Restaurant & Café
Bien Mall(Monday-Friday)
11:00 a.m.-7:00p.m.
(Saturday, Sunday, Public holidays)
11:00 a.m.-3:00p.m.
Last order is taken 15
minutes before closing time.

Restaurant & Café
Bien Mall

Barber(Monday-Friday)
9:00 a.m.-6:00p.m.
(Saturday)
9:00 a.m.-3:00p.m.
Customer with prior reservation will
be prioritized. Closed on Sunday andPublic holidays.

On-site service is negotiable(hair cut only).

BarberHair cut (including shampoo
and face shaving)￥3,500〜

Library for patient

Hospital shop

1st basement ﬂoorof Main building

AtriumConvenience store
Coin-operated
laundry
Pharmacy(holidays/after-hours)

1st basement ﬂoor of Main building

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21

1st basement ﬂoor of Main building

1st basement ﬂoor of Main building

Library for patient
Hakone-yama

Hospital shop
Green Leaves Mall

Convenience store
7-Eleven(Monday-Friday)
9:30a.m.-4:00p.m.

8:00a.m.- 7:00p.m.

24/7/365
ATM

Hygiene materials,
Disposable diapers, Nursing
care products, Miscellaneous goods, Freshly baked
breads etc. are available.

1st basement ﬂoor of Main building

Coin-operated laundry
24/7/365

Patient Conﬁdentiality
At the National Center for Global Health and Medicine, we make every eﬀort to ensure theproper handling of patient personal information aside from providing safe healthcare, so thatpatients can receive healthcare services without concerns. We may use patient information
for the purposes stated below. If the need arises for purposes other than the followings, wewill obtain a consent from the patient. As for disclosure, correction, and discontinuation of
the utilization of patient information, we will do so in accordance with regulations of the Act
on the Protection of Personal Information. If you have any questions regarding procedural
details and other matters, please feel free to contact the Outpatient Consultation Desk.

Purpose of using Patient Information:

1. Uses for the purpose of operating and managing Our Center
（１）
（2）
（3）
（4）
（5）
（6）
（7）
（8）

Improving the quality of medical services to patients
Clerical work related to health insurance
Ward administration including admission and discharge
Accounting/bookkeeping
Reporting on medical accidents, etc.
Cooperating on healthcare training in the hospital
Clinical research and physician board certification aimed at improving healthcare quality
Other administrative work related to patients

2. Sharing Information with external organizations
（１）
（2）
（3）
（4）
（5）
（6）
（7）
（8）
（9）
（10）
（11）

Collaboration with other hospitals, clinics, birth centers, pharmacies, visiting nurse
stations, care service providers, etc.
Responding to referrals from other medical institutions
Seeking opinions and advice from other providers for the purpose of treating patients
Outsourcing sample and other tests
Explaining medical condition to the family of patient
Outsourcing clerical work related to health insurance
Submitting health insurance claims to agencies for claim processing and payment
Responding to inquiries by those agencies and insurers
Informing specific organizations of the results of contracted physical examinations
Consulting and submitting reports to healthcare-related organizations, insurancecompanies, and other agencies in relation to medical professional liability insurance
Other uses associated with clerical work related to health insurance

3. Other uses
（１）
（2）

Providing basic data for maintaining and improving healthcare/care services
Providing information to external auditors= Notes =● If you do not consent to sharing information with external organizations, please inform the Outpatient Consultation Desk. Unless we areinformed of your disagreement, we will presume that you have provided consent, whereas you can withdraw or change your consent afterward.
Note that patient information is protected by the Ethical Guidelines for Clinical Research and other ethical guidelines.

22
22Comprehensive Consent for Medical Care

There are two types of medical care provided at this hospital: those that require written ororal consent, and those that are performed under comprehensive consent. The following
medical care are provided under comprehensive consent according to the hospital policy
outlined on our website and this hospital admission guide. We will presume that you havegiven comprehensive consent unless you explicitly refuse. If you have any questions, pleaseask your doctor, nurse, or staﬀ.

1. General medical care
We basically ask for consent before all medical practices. However, the following
will be performed as a part of routine care.

（1） Examination and procedures
Medical interviews, inspections taking body temperature, measuring height
and weight, taking blood pressure, rehabilitation, etc.

（2） Administering medication and injection
General administeration of medications, injections, inserting an IV, inserting
continuous subcutaneous lines, administering oxygen, etc.

（3） Testing and monitoring
Blood tests, urinalysis, microbiological tests(such as sputum tests),
electrocardiogram, pulse wave velocity, pulmonary function tests, ultrasounds,
breath gas analysis, pulse oximetry, etc.

2. Security and security cameras
Security cameras are placed throughout the hospital including operation rooms
and wards to ensure security and safety for our patients (to monitor falls).
Video images may be used for clinical research and other purposes. Data will behandled in accordance with our patient confidentiality policy.

3. Medical residents and students
During your stay you may encounter medical residents and students.

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23

Note

24
24

Note

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25

Hospital Access
To Takadanobaba

Waseda University

Anahachimangu Shrine

Center Hospital of the National Center
for Global Health and Medicine

Police station

Tokyo Metro <Tozai line>
Waseda Station

Toyama Park
Waseda UniversityBus

To Ōkubo

Bus

Ōku

bo-d

Bureau of Statistics

ouri

Bus stop for
National Center for
Global Health and Medicine

To Itabashi
To Sinjuku
Tokyo Women's Medical University

Toei Metro <Ōedo line>
Wakamatsu-Kawada Station【Access by Metro】
Toei Metro <Ōedo line>

Tokyo Metro <Tozai line>

Wakamatsu-Kawada Station

Waseda Station

5 min walk from Kawada exit

15 min walk from exit 2 or 3B【Access by Bus】
10 min bus ride from either Shin-Ōkubo station<JR Yamanote line> or from Ōkubo station <JR Sōbu line>
Get oﬀ at National Center for Global Health and Medicine bus stop

20 min bus ride from Ichigaya station<JR Sōbu line・Tokyo Metro Yūrakuchō line・Namboku line>
Get oﬀ at National Center for Global Health and Medicine bus stop

20 min bus ride from JR Sinjuku station (west exit)by Toei bus via medical centre
Get oﬀ at National Center for Global Health and Medicine stop

Route

Toei bus bound for Sinbashi station

Route

Route

Toei bus bound for Kotakibashi-Shako

RouteToei bus bound for Tokyo Women's Medical University

Toei bus bound for Iidabashi station

Pay parking available

Parking【Hospital patients and visitors 】¥100 for ﬁrst 2 hours, ¥100 every 30 mins thereafter【General public】¥400 for ﬁrst 30 min, ¥400 every 30 min thereafter
Please obtain a stamp at the general information desk or Disaster Management Centre

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Center Hospital of the National Center for Global Health and Medicine

1-21-1 Toyama, Shinjuku, Tokyo, 162-8655

Telephone: 03-3202-7181
2021年8月発行