Environmental,
Social and Governance
Report 2022

FHB.COM

00
Table ofContents
2 | First Hawaiian Bank 2022
2021 ESG Report

Letter from the Chairman, President & CEO

03

First Hawaiian Bank Snapshot

07

Values-Based Governance09

Social Responsibility

15

Environmental Stewardship

19

2022 Sustainability Accounting Standards Board (SASB) Index

23

01

Letter fromthe Chairman,
President and CEO
3 | First Hawaiian Bank 2022 ESG Report

To our First Hawaiian Stakeholders,
As we emerge from the COVID-19 pandemic it is important to recognize that we areliving through a period of historic economic and societal change that has brought
disruption and stress to so many. As we’ve watched the world grapple with the war in
Ukraine, high interest rates, climate change, and the ongoing affects of the pandemic,
those challenges have also created economic volatility here at home. Yet as we facethese issues in our island communities, we have seen the positive impact we can haveby running a dynamic and healthy organization.

FHB IN THE GREEN

IT’S ALL CONNECTEDAt First Hawaiian Bank, we recognize that the relationships
we have with our customers, our communities, andour environment are all connected. While we take great
pride in our financial performance, it’s our focus on
responsible business practices, our active stewardshipin the communities we serve, and our contributions toprotecting the environment that make us Hawai‘i’s #1
bank. As we continue to emphasize our commitment
to serving with integrity, these efforts are at the coreof our governing philosophy.
With that as our foundation, this report provides insights
into the strides we have made and our ongoing commitment
to our environmental, social, and governance initiatives.

Working to offset the impacts of climate change andcontributing to the sustainability efforts of the communities
we serve is an ongoing priority for First Hawaiian Bank.
We’ve made great strides in the areas of energy efficiency
thanks to our partnership with Carbon Lighthouse andour LED retrofit project, which has led to a 12.43% decreasein our energy use. And we continue to reduce our waste
through eliminating single-use plastics and expanding ourrecycling efforts to include cardboard, aluminum, and plastic.
Within the community we continue to support environmental
initiatives, including the restoration of the Ala Wai Canal,
where bank employees participated in the Ala Wai Genki
Ball Project geared towards reducing the pollutants andharmful waste that are contaminating the water.

FABRIC OF THE COMMUNITY
First Hawaiian Bank takes great pride in being a part ofthe communities we serve, and our employees are a directreflection of that. Our team is highly engaged in helping ourcommunity, as illustrated by the 99% participation rate in
Kōkua Mai, our employee giving program, which generated$937,000 in donations to 38 different nonprofits. FHB
continues to receive an “Outstanding” rating for Community
Reinvestment from the FDIC, spearheaded by development
initiatives and partnerships, financial literacy outreach,and small business support. Through a variety of different
programs, we continue to be instrumental in helping locals
gain access to home ownership.

4 | First Hawaiian Bank 2022 ESG Report“By staying true to our values andcommunities, First Hawaiian Bankhas built a strong foundation forshared success.”– Robert S. Harrison,
Chairman, President and Chief Executive Officer

WE’RE ONLY AS GOOD AS OUR PEOPLE
Coming out of the pandemic, the “Great Resignation”
impacted companies across the country. As FHB works
to attract and retain talent, we recognize developing adiverse workforce is critical to our long-term success.
The bank has a tremendously diverse staff, and invests
in its award-winning leadership program, Strive. FHB alsooffers over 90 online career development courses, creating
broad access to curriculum that can help our staff further
their careers at the First Hawaiian. The investments we’remaking in these areas are paying off. We depend on thehard work and dedication of our team to champion ourvalues, advance our environmental initiatives, contributeto our communities, and grow our business.

WE TAKE OUR VALUES TO HEARTFirst Hawaiian’s corporate governance is shaped by ourcommitment to our customers and community. We staytrue to our mission, and we stay focused on our core

values, which are at the heart of every decision we make.
From the board governance structure to the details of ourcompany-wide code of conduct, our board and senior
management create effective policies for risk management,
data security, and ethical business standards that support ourlong-term strategy for sustainability. Within those policies andguidelines, it is incredibly empowering for our team to knowthat they have the autonomy to collaborate on solutions thatare backed by the financial stability and security that the bankcan provide.

FIRST HAWAIIAN COMMITMENT TOENVIRONMENTAL, SOCIAL, AND GOVERNANCE MATTERS

We are committed to having sound corporate governance practices including
environmental, social, and governance (ESG) oversight. Our Environmental,
Social, and Governance Report (ESG Report), Corporate Governance Guidelines,

ESG is at the core of our operating principles. We will continue
to develop and refine our efforts to ensure we’re doing what
is right for our customers and our community. To further
this effort, in 2022 FHB formed an ESG steering committeethat will focus on enhancing and expanding our efforts whilemeasuring the effectiveness of our various initiatives. Whilefinancial performance will continue to be a top priority, ESG
will help shape our strategy because we know that to truly
serve our customers and communities, we must take care of
the people we value and the place we call home.

and other applicable policies highlight our investment in the development, career

Mahalo,that creates high levels of integrity and maintains sound management practices.

advancement and health and safety of our employees, maintenance and supportof our customer relationships, service and support of our communities, and attention
to environmental stewardship to keep our planet and environment sustainable.
Our practices are important to how we manage our business and maintain our
integrity in the marketplace. In setting our practices, we seek to balance our corporate
and stockholder interests, while considering applicable market practices and trends.
Our Corporate Governance Guidelines set forth a framework for our company
The guidelines are reviewed annually by the Corporate Governance and Nominating
Committee, as well as amended from time to time to continue evolving our ESG
practices. With a focus on delivering long-term stockholder value, the backbone of our

Robert S. Harrison
Chairman, President and Chief Executive Officer

5 | First Hawaiian Bank 2022 ESG Report

corporate governance program is to provide transparent disclosure to all stakeholders
on an ongoing and consistent basis.

OVERSIGHTEXECUTION

Board of Directors

MANAGEMENT-LEVEL COMMITTEES
Corporate
culture oversight

Annual budget,
including ESG-related
investments and expenditures

Strategic plan,
including ESG
objectives

Executive Leadership Team
Evaluates ESG considerations within strategic planning
Oversees ESG Committee
Consists of senior management, including NEOs

BOARD-LEVEL COMMITTEESESG Committee
Corporate Governanceand Nominating Committee
Oversees:
ESG oversight and practices
Voluntary ESG disclosures
Stakeholder engagement on governance matters

Compensation Committee
Oversees:

Prepares annual ESG Report

Employee compensation and benefits
Human resources practices and strategies
Talent management and succession planningEnterprise Risk Management Committee
Monitors ESG-related updates to risk inventory

Risk Committee

Audit Committee

Oversees:

Oversees:Enterprise risk management program

Internal controls and disclosure

Organizational alignment within risk
appetite framework, including ESG risks

Disclosure of material ESG matters

Information security

Legal and compliance matters

6 | First Hawaiian Bank 2022
2021 ESG Report

Provides guidance and direction on internal initiatives

Code of Conduct and Ethics

Reviews and manages enterprise risk appetite and control
environment and recommends enhancements
Supervises enterprise risk assessments, incorporating ESG risks

Disclosure Committee
Reviews ESG-related disclosuresin SEC reporting

Asset/Liability
Management Committee
Monitors and manages risk
appetite framework with respect
to market risk

FIR S T H AWA II A N BA NK SN A P SHOT

51

BR ANCHES$21.6BDEPOSITS(2021: $21.8B)

GUIDING
PRINCIPLESFIR S T H AWA II A N
B A NK ’ S V I S ION
Empowering our employees,
customers and communities
to help them prosper.
OUR MI S S IONBringing together our people,
culture and technology todeliver personalized financial
solutions to meet ourcustomers’ needs.

$24.5BASSETS(2021: $24.9B)$265.6M
NET INCOME(2021: $265.7M)

OUR CORE VALUESCARING• We value relationships over transactions.

SBA LENDER OF THE YEARIN CATEGORY I(LARGE-SIZE LENDERS)

504 LENDER OF THE YEARIN CATEGORY I• We treat people with dignity and respect.
• We serve each other, our customers,
and our community.

CHAR ACTER• We act with integrity.

IN TIME OF NEED AWARD

FORBES MAGAZINE• We take responsibility for our actions.
• We are not afraid to take risks and learn
from our mistakes.

COLLABOR ATION• We achieve our best results when
we work together.

TOP-RANKED HAWAII BANKON ITS 2022 BEST BANKSIN AMERICA LIST

7 | First Hawaiian Bank 2022
2021 ESG Report

U.S. SMALL
BUSINESSADMINISTRATIONRANKED AS
ONE OF THE WORLD’SBEST BANKS• We value others’ viewpoints and draw
strength from diversity.
• We share credit when things go welland accept responsibility when things
don’t go well.

SENIOR M A N AGEMENT COMMIT TEE

SMC MEMBERS
Robert S. Harrison

Lance A. Mizumoto

Chairman, President and CEO

Vice Chairman
and Chief Lending Officer,
Wholesale Banking Group

Christopher L. Dods
Vice Chairman andChief Operating Officer,
Digital Banking andMarketing Group

Alan H. Arizumi

and Chief Financial Officer,
Finance Group

Vice Chairman,
Wealth Management Group

Gina O.W. Anonuevo
Executive Vice President

Neill A. Charand Chief Compliance Officer,
Corporate Compliance Group

Vice Chairman,
Commercial and Retail
Banking Groups

Iris Y. Matsumoto
Executive Vice President andRalph M. Mesick

Chief Human Resources Officer,
Human Resource Group

Vice Chairman,
Chief Risk Officer,
Risk Management Group

8 | First Hawaiian Bank 2022
2021 ESG Report

James M. Moses
Vice Chairman

Joel E. Rappoport
Executive Vice President,
General Counsel and Secretary,
Legal and Corporate
Services Group

02
Value-Based
Governance
9 | First Hawaiian Bank 2022 ESG Report

As a community-minded bank,our approach to governance is guided by our dedication to our Company’s core values ofCaring, Character and Collaboration, which are at the heart of every decision our leadersand governing bodies make. It defines our culture and shapes our commitment to ourstockholders, employees, and the communities we serve.
Sound corporate governance under the oversight of a strong, knowledgeable, and engaged
board of directors working collaboratively with senior leadership is essential for long-term
success. Adherence to our corporate policies creates an environment where employees act
with integrity, honesty, and fairness. It is through our consistent ethical behavior that wecan build trust with our stakeholders.

GOV ER N A NCE SN A P SHOT

FHI & FHB BOARD MEMBERS

BOARD REFRESHMENT■ – First Hawaiian Inc. Board of Directors▲ – First Hawaiian Bank Board of Directors

In nominating directors, the First Hawaiian,Inc. board has sought out individuals thatbring a diversity of views and experienceto the team. The current board of directors
is composed of 10 members with an ethnic
diversity of 60 percent.

Robin Campaniano ▲Donald Horner ▲Kelly Thompson ■▲President andChief Executive Officer (Retired)

Partner

Senior Vice President andChief Operating Officer (Retired)

AIG Hawaii Insurance Company

W. Allen Doane ■▲Chairman andChief Executive Officer (Retired)2018

3 DIRECTORS ADDED

Michael Fujimoto ■▲2022

Faye Kurren ■▲President andChief Executive Officer (Retired)

Allen Uyeda ■▲Hawaii Dental Service

First Insurance Company of Hawaii, Ltd.

Leighton Mau ▲Vanessa Washington ■▲President and Chief Operating Officer

Senior Executive Vice President,
General Counsel and Secretary (Retired)

1 DIRECTOR ADDED

2 DIRECTORS ADDED

Chairman, President and CEO

Chief Executive Officer (Retired)Bank of the WestJames Moffatt ■▲Vice Chairman and Global CEO (Retired)

C. Scott Wo ■▲Deloitte Consulting

Owner/Executive TeamFirst Hawaiian Bank

Robert Hiam ▲2 DIRECTORS ADDED

Waikiki Business Plaza, Inc.

HPM Building Supply

Robert Harrison ■▲2021

Walmart eCommerce

Alexander & Baldwin, Inc.

Executive Chairman

2020

Malu Investments

C. S. Wo & Sons, Ltd.

Mark Mugiishi ■▲President and Chief Executive Officer

Albert Yamada ▲President andChief Executive Officer (Retired)Hawaii Medical Service Association

Hawaii Medical Service Association

Mark Teruya ▲Vice Chairman, Chief Financial Officer,
Chief Administrative Officer
and Secretary (Retired)

President (Retired)First Hawaiian Bank

FreshPoint Hawaii, LLC
10 | First Hawaiian Bank 2022
2021 ESG Reportcontinued on following page…

GOV ER N A NCE SN A P SHOTREGULATORY CONTROLSSTAKEHOLDER COMMUNICATIONSINTEGRITY HOTLINE POLICY

We are regularly examined by,

Allows directors, officers,

and/or responsible to, our regulators including:employees, and others toFederal Deposit

Hawai‘i Division

Insuranceof Financial

Corporation

Institutions

Board of Governors

Consumerof the Federal

Financial Protection

Reserve System

BureauINTERNET
IR.FHB.COM

First Hawaiian, Inc.

Press Releases

and confidentially through a

c/o Corporate Secretary

Securities and Exchange
Commission Filings

999 Bishop Street, 29th Floor

third-party managed hotline

Annual Report

MAIL

Honolulu, HI 96813

report complaints anonymously

or online, regarding accounting,internal accounting controls,
or auditing matters.

EVENTS

PHONE

Annual Stockholder
Meeting

Quarterly
Earning Calls

FHB INCIDENT RESPONSE TEAM

Responsible for coordinating
responses to emerging cybersecurity
situations like Distributed Denial ofService (DDOS) attacks, phishing or

Securities Exchange
Commission

INVESTOR MEETINGSThe CEO, CFO and Head of Investor Relations
meet frequently with investors including
in-person and virtual opportunities.

third-party breaches. The Incident
Response Team conducts cybersecurity exercises
annually to improve response readiness in theevent of a cyber intrusion or disruption of service.

11 | First Hawaiian Bank 2022
2021 ESG Reportcontinued on following page…

GOV ER N A NCE SN A P SHOTOUR PILLARS OF SUSTAINABILITY

Promoting healthy
profitability throughValue-Based Governance

19

MANDATORYCOMPLIANCE
COURSES

Protecting the company

Growing our capacity by

Accepting our responsibility

Increasing the potential

and its stakeholders

Investing inas an organization forof our communities bythrough Responsible

Company Culture

Improving ourinvesting in programs that

Risk Management

and our Employees

Environmental Impact

Maximize Social Impact

2,093

TOTAL EMPLOYEES

99.85%COMPLETION
RATE

27%

MANAGEMENTPOSITIONS

54%
46%

FEMALE OFFICERS(425 TOTAL)
MALE OFFICERS(360 TOTAL)• 15% of women are in management roles• 12% of men are in management roles

In 2022, there were 19 mandatorycompliance courses assigned to various
departments of the bank based on
the applicability of the course with

37%
MEN

63%
WOMEN

The FHB Code of Conduct and Ethics
sets forth the standards our officers,

approximately 99.85% completion rate.
774 Male Employees

1,319 Female Employees

employees and directors are required tomeet as they conduct the bank’s business.
Click here to read the Code of Conduct.

12 | First Hawaiian Bank 2022
2021 ESG ReportGOV ER N A NCE SPOTLIGHTCYBERSECURITY RISK MANAGEMENTFirst Hawaiian Bank is dedicated to meeting our customer’s
digital service and security expectations. As customer
engagement and demand continues to grow for digitalsolutions, the bank has continued to expand and refine
its cybersecurity safeguards to protect our customers’
information.

The bank continues to mature its cyber risk management efforts, expanding
and integrating cybersecurity resources into our enterprise management
framework so they align with our business priorities. This approach requires
continuously identifying, analyzing and managing cyber risks within a business
context, and continuously measuring and reporting on the effectiveness of ourcontrols through data analytics.

The bank adopted and is operating with the NIST
Cybersecurity Framework as our governance framework

cyber risks within a business context, and continuously

and guidance on its website to educate its customers,

and maturity assessment tool, and we continually review

measuring and reporting on the effectiveness of ourruns online courses for its staff, provides webinars forour program against the evolving cybersecurity threat

controls through data analytics.

its customers and participates in cyber security monthlandscape.

Our Security Operations Center (SOC) was created to

FHB safeguards the confidentiality and integrity ofmature the security monitoring and incident response

our customer information through a layered, “defense

capability of First Hawaiian Bank. Our response teamin depth” security approach. This includes rigorous

coordinates responses to emerging cybersecurity

systems testing, special training for IT staff and a security

situations like Distributed Denial Service (DDOS) attacks,

awareness program for both employees and customers.

phishing or third-party breaches. The incident Response

The bank continues to mature its cyber risk management
efforts, expanding and integrating cybersecurity
resources into our enterprise management framework

Team conducts cybersecurity exercises annually to
improve response readiness in the event of a cyber
intrusion or disruption of service.

so they align with our business priorities. This approachWith cyber threats evolving and increasing constantly,

requires continuously identifying, analyzing and managing

building awareness of threats, preventative measuresand best practices among our staff and customers is

13 | First Hawaiian Bank 2022 ESG Reporta key element of our program. FHB publishes articles

to ensure cybersecurity is always top of mind with its
customers and staff.

GOV ER N A NCE SPOTLIGHT“We feel it’s critically important to ensure that First Hawaiian is diligent
in safeguarding the assets of the bank and the interests of stockholders
and customers.”– Michael Fujimoto, Executive Chairman, HPM Building Supply“The reason I was initially attracted to First Hawaiian, and why
I continue to be very proud to serve, is that it has intrinsicallyalways been a values-based organization.” Fujimoto said. “Fromday one, they have always had the interests of their customers

VALUE-BASED LEADERSHIP AT THE BOARD LEVEL
Growing up in the Big Island business community at HPM
Building Supply, Michael Fujimoto developed a great
respect for First Hawaiian Bank—so he felt honored when
CEO Walter Dods invited him to join its board of directors
in the 1990s. In October 2022, Fujimoto felt honored once
again when Chairman, President and CEO Bob Harrison
invited him to join the board of First Hawaiian, Inc.

and the interests of the community, and now the interest of theirstockholders, top of mind in everything they do.”Fujimoto served on the FHB board’s audit committee early in
his term, so he is finding it rewarding to be on the audit and risk
committees of the FHI board. “When it comes to audit and risk,
our committees operate with a high degree of responsibility,”he said. “We feel it’s critically important to ensure the First
Hawaiian is diligent in safeguarding the assets of the bank andthe interests of stockholders and customers.”

For Fujimoto, in his decades of experience in Hawai‘i’sbusiness world, what has continued to resonate is having
a set of values underlying everything an organization
does. “Be faithful to those values in every decision you
make and every path you embark on,” he said. “Because
without a solid set of values, you don’t have much of anorganization—the organization will not last.”
Of all of FHB’s successes in 2022, Fujimoto is most proud of
its Core Conversion. He recalls how closely the board was
involved in supporting the management team throughout
the process, and how Harrison himself ensured theorganization took the time to do it right. “ The impact of theCore Conversion is huge for First Hawaiian, not just today,
but in the years to come,” added Fujimoto. “ We continue tomonitor and adjust our approach as needed to best support
our employees and serve our customers.”

14 | First Hawaiian Bank 2022
2021 ESG Report03
SocialResponsibility
15 | First Hawaiian Bank 2022 ESG Report

Supporting our community, customers, and employeesFirst Hawaiian Bank’s commitment to supporting its communities is a 165-year tradition
our employees proudly continue today. We deliver value through our relationship banking
strategy, which is predicated on meaningful connections that lead to personalized financial
solutions. The bank remains committed to providing our teams with an inclusive, diverse,
and positive work environment centered around our culture of collaboration and an awardwinning talent development program. Our company’s success comes from our dedicatedand engaged employees who develop meaningful and long-lasting connections with ourcustomers and community.

SOCI A L SN A P SHOT

BENEFITS OF WORKING AT FIRST HAWAIIAN BANK

$932,310KŌKUA MAI RESULTS• Professional leadership and careerdevelopment opportunities• Paid medical, dental, and vision
coverage• Convenient on-site fitness centersand lactation rooms• Flexible remote work schedules• Life insurance, long term disability,
long-term care, and business travel
accident insurance coverage• Free on-site annual health screenings
and flu shot

• Fun company-sponsored community
service volunteer activities

99%

EMPLOYEES$11.3M
DONATED• Company match to dependentcare/elder care spending account• Generous company match of up
to 7.5% to retirement plans with theability to contribute to Roth IRA
with after tax income

Participate in the

Total donated throughKōkua Mai campaign

Kōkua Mai since 2007

$1,948,692$1,962,317
BANK DONATIONS

16 | First Hawaiian Bank 2022
2021 ESG Report

90+

COURSES

Professional
development courses
for employees through an
Online Learning Center• Discounted identity protection
and banking services• Popular tuition reimbursement
program for continuing education

LEADERSHIP DEVELOPMENT

FOUNDATION GR ANTS

• Pet insurance• Subsidized meals at on-site
employee lunchrooms• 11 paid holidays, plus 4 paid float days

• 50% bus pass subsidy

12

PROGRAMS

Leadershipdevelopment programs
offered to employees

INVEST IN EMPLOYEESExecutive
Leadership Program

Emerging
Leaders Program

Yes! Link Cultureof Collaboration

Advanced
Leaders Program

FHB
Fundamentals

Toastmasters

Women’s
Leadership Forum

MainlandBanking Schools

Strive Book ClubTransformational
Leadership Program

Circles of Growth

SOCI A L SPOTLIGHT

FDIC R ATES FIRST HAWAIIANBANK “OUTSTANDING” FORCOMMUNITY REINVESTMENT“It’s through relationship building like this and awareness that we can findsupport for those who need stable housing within our community and others.”

PERFORMANCE– Twinkle Borge, Pu’uhonua o Wai’anae leader and Dynamic Community Solutions board member

First Hawaiian Bank (FHB) once again received

PU‘UHONUA O WAI‘ANAE

a rating of “Outstanding” in its most recent
evaluation by the Federal Deposit Insurance

The First Hawaiian Bank Foundation committed

Corporation (FDIC) for its performance under$250,000 to support the construction of Phase I

the Community Reinvestment Act (CRA) of
1977. This Outstanding rating is the FDIC’s
highest performance rating and encompasses
FHB’s community development activities.
The CRA encourages banks to help meet thecredit needs of the communities in which
they operate, including low- and moderateincome neighborhoods.
FHB is the only Hawai‘i bank to receive
an Outstanding Rating from the FDIC for
10 consecutive evaluation periods, sinceof Pu’uhonua o Wai’anae (POW) Farm Village,a self-organized community of 250 people wholive unhoused at the Wai’anae Boat Harbor.
In 2020, Dynamic Community Solutions purchased
20 acres of land in Wai’anae Valley and beganplanning a community of modest houses with sharedbathrooms and kitchens, and other facilities to serveas permanently affordable homes for the people of
POW. This master-planned affordable community

1995. The bank oversees CRA efforts andconsists of homes for 250 people, shared bathroom

reporting through the board-level Communityand kitchen buildings, and a working farm to feed

Reinvestment Act committee and internalvillage residents and fuel microenterprises.

Management Compliance Committee.

“This has been a long journey and there were times
I wondered if this dream would come true,” said

17 | First Hawaiian Bank 2022
2021 ESG Report

Twinkle Borge, Pu’uhonua o Wai’anae leader andDynamic Community Solutions board member.
“Mahalo to First Hawaiian Bank for the financial
support, but also for taking the time to learn
about our community, the project, and our specificneeds. It’s through relationship building like thisand awareness that we can find support for those
who need stable housing within our communityand others.”

SOCI A L SPOTLIGHTOUR PRIDE STARTS WITH YES
Our employees come from a wide array of cultures,
generations and backgrounds. We pride ourselves
on fostering an atmosphere of acceptance andcelebrating the differences that reflect the diverse
communities we serve.
In 2022, the bank was honored to be recognized by
Hawaii Business magazine as Hawai'i's Best Company
for LGBTQ+ Equality as part of the publication's
annual Best Places to Work awards. Bank employee

Parade and Festival. The bank was also a goldsponsor of Hawaii Health & Harm Reduction Centers
annual Honolulu AIDS Walk on June 25, 2022.

“We are so grateful to FHB and its employees
for supporting the Hawaii LGBT Legacy
Foundation. Its gifts have supported ourprograms that empower and educate theLGBTQIA+ community,” said Randy Soriano,
Director, Hawai’i LGBT Legacy Foundation.

Chad Yamamoto was also recognized by Pacific

These initiatives are important to the First Hawaiian

Business News as a 2022 Business of Pride honoree

Bank as we strive to make a difference for the nextfor his efforts to further equality initiatives bothgeneration and our employees who are raising them.

within First Hawaiian and the community.
As a team, FHB exemplifies its core values in thisarea through a variety of giveback opportunities.
This includes its annual Kōkua Mai campaign which
includes the Hawaii LGBT Legacy Foundation as
one of the beneficiaries receiving $12,220, and a
Visionary-level sponsorship for the 2022 Pride“It’s a humbling experience to work with so many passionate people at the bank tolearn about the issues that impact the LGBT community. That dialogue has beenreally educational for me and it shows that while we’ve done a lot of work, there’s somuch more to do. Growth comes from having conversations and increasing visibility
to find a common ground and create a more diverse and just world.”– Chad Yamamoto, AVP & Advertising Manager
2022 Pacific Business News Business of Pride Honoree

18 | First Hawaiian Bank 2022 ESG Report

04

Environmental
Stewardship
19 | First Hawaiian Bank 2022 ESG Report

Securing the futureFirst Hawaiian Bank is committed to being an environmental steward, and our employees
work diligently to reduce our impact throughout the organization. We actively pursue oursustainability goals of maintaining energy efficient facilities, reducing waste, advancing
sustainable transportation, and encouraging employees to participate in ongoing FHB
and community-led sustainability initiatives.

EN V IRONMENTA L SN A P SHOTSUSTAINABLE DESIGN PR ACTICESFIRST HAWAIIAN CENTER EXPANDEDITS RECYCLING EFFORTS TO INCLUDECARDBOARD, ALUMINUM, AND PLASTIC
Paper recycling
in all facilities

Electric vehicle
charging stations• Focus on timeless qualities, durability of materials
and retrofitting existing spaces (vs. demolition
or relocation) to ensure a long material life cycle.
• We budget for these practices and believe thelong-term sustainability outcome is worth theinvestment today.

4,230
LBS

Pounds of e-waste
collected• Repurpose or donate furniture that is no longer
needed.

12.43%
REDUCTION

Photovoltaic useon branch buildings

Reducedenergy use

Use of materials

SUBSIDY

Bus pass subsidy
for all employees

20 | First Hawaiian Bank 2022
2021 ESG Report

Low(i.e. carpet or textiles)

VOC paints

that contain recycled• Mindful purchasing of higher quality and longer
life cycle furniture with an eye on reducing waste.

LANDSCAPING WITH NATIVE & INDIGENOUS PLANTS
AT FHC BR ANCHES AND OFFICESBUILDING MATERIALS

50%• Refinish or reupholster furniture to extend thelife and reduce waste.

‘Akia‘Awapuhi

Hāpu‘uHeleconia

Koai‘aKoki‘o Ke‘oke‘o

Kupukupu

Laua‘eNā‘ū

Naupaka‘Ohai Ali‘i‘Ōhi‘a Lehua

Palapalai

Pili grass

Pōhinahina‘Uki‘uki‘Ūleicontent

Ti leaf(various types)

EN V IRONMENTA L SPOTLIGHT

ALA WAI GENKI BALL PROJECTFirst Hawaiian Bank employees participated in an
Ala Wai Canal restoration project as part of the bank’s
Community Care program. More than 135 dedicatedemployees, alongside family and friends, volunteered
their time to help improve water quality in the Ala Wai
Canal ecosystem.
Participants tossed more than 1,000 previously madeand cured “Genki” balls into the Ala Wai Canal, which will
immediately start to process pollutants and help eliminate
sludge build up. Just one can remove approximately one
square meter of harmful waste.

IN THE NEWS“We are thrilled to partner with The Genki Ala Wai Project
and be a part of an initiative that will have an immediate
impact as well as on future generations of residents andvisitors. Mahalo to all of the volunteers who helped maketoday a success, from Genki ball production to getting
them into the water. It is clear that we all share the same
goal of revitalizing this historic waterway and ecosystem,”said Bob Harrison, Chairman, President, and Chief
Executive Officer.

The idea to use Genki balls to restore the Ala Wai Canal
was proposed in 2017 by three Punahou students for the“Make Ala Wai Awesome” challenge, inspired by a visit to
EM Hawai‘i and the story of fishers who used “Genki balls,”
a term the fishers coined, to restore Osaka Bay. Genkiballs are made from clay soil, rice bran, molasses, water,and effective microorganisms culture (lactic acid bacteria,
yeast and phototrophic bacteria). They provide an ongoing
method of bioremediation, which is the use of livingorganisms to remove pollutants from soil and water.
“Partners like First Hawaiian Bank make it possible for us
to meet our goal of getting 8,000 Genki balls into the canal
every month. It is a lofty goal that requires large and small
community organizations to rally their support network
to get involved,” said Hiro Nago, technical advisor for the
Genki Ala Wai Project. “We have seen a vast improvementwith many folks like Mr. [Bob] Harrison commenting on thechange in the smell around this waterway. Our students
have also observed fishes returning to the area, which
provides the motivation and gratification needed to keepthem interested in this long-term initiative.”
For more information about the science behind the
project, visit genkialawai.org.

21 | First Hawaiian Bank 2022 ESG Report

EN V IRONMENTA L SPOTLIGHT

boardroom.

“It was a pleasure working with
the FHB building maintenance team.
They were active in helping coordinate
access to all areas of the building
while minimizing possible disruptions
to both employees and clients.”

The project was executed by local companies Wasa

– Marc M. Tam, Senior Estimator, Wasa Electrical Services, Inc.

LIGHTING THE WAY
Driven by an internal desire to be sustainable, First
Hawaiian Bank conceived of its LED retrofit of First
Hawaiian Center in 2020 and completed a substantial
amount of the project in 2022. All floors of the building
were involved, from the lobby to the 30th floor

Electrical Services, Inc.; Electrician’s Inc.; and Lighting
Elegance, LLC. “All three companies have proven

Says Marc M. Tam, Senior Estimator, Wasa Electricalthemselves to be excellent partners that provide

Services, Inc., ”It was a pleasure working with the FHB

instrumental feedback in our large project initiatives,”

building maintenance team. They were active in helping

said Danielle Yafuso, SVP & FHC and Branch Properties

coordinate access to all areas of the building while

Manager. “We thought this would be a strong team forminimizing possible disruptions to both employees andsuch a major undertaking.”clients.”

In total, more than 9,000 lamps qualified for replacement.

For Marc, the project is a good example of the actions

Hawaii Energy awarded FHB an incentive rebate ofthat can be taken to reduce energy usage and reduce$21,500, offsetting the material cost of the project. For

operating costs. Compared to pre-pandemic levels

Sean Kerns, owner of Lighting Elegance, which suppliedin 2019, the LED retrofit of First Hawaiian Center has

the lighting materials, “The size of the project was

projected savings of 720,000 KWH, or $302,400, and thethe challenge. I can’t thank Reuben Vea, the Facilities

equivalent of 510 metric tons of carbon dioxide.

Engineer, more. He and his team contributed greatly tothe success of the project.”22 | First Hawaiian Bank 2022 ESG Report

05

2022 Sustainability
Accounting Standards
Board (SASB) Index

For Commercial Banks, Mortgage Finance, and Consumer FinanceThis Index has been prepared in accordance with the Industry Standards Version 2018-10 issued by
the Sustainability Accounting Standards Board (SASB). The Index includes data and descriptions fromFirst Hawaiian’s activities and operations during the 2022 calendar year. References in this Index to“First Hawaiian,” “we,” “our” and “us” refer to First Hawaiian, Inc. and its consolidated subsidiaries,
which include only First Hawaiian Bank (FHB) and its subsidiaries.
We have provided our responses below to the extent practicable in light of the available information
and resources. Where no disclosure is given below in response to an Accounting Metric, we provide
a code that refers to one of the following reasons for why disclosure is not provided:
A - The requested information is not available.

23 | First Hawaiian Bank 2022 ESG Report

B - The requested information is not available without unreasonable effort or expense.
C - The requested information is deemed confidential for competitive reasons.

I . COMMERCI A L BA NK S S TA NDA R D

DATA S ECUR IT Y
ACCOUNTING METRICCODERESPONSE(1) Number of data breaches, (2) percentage involving
personally identifiable information (PII), (3) number ofaccount holders affected

FN-CB-230a.1

If applicable, any material cybersecurity incidents would be reported in our Annual Report on Form 10-K for theyear ending December 31, 2022 (“2022 Annual Report”). No such material incidents were reported during the year
ending December 31, 2022.

Description of approach to identifying and addressing
data security risks

FN-CB-230a.2

Please see page 13 of our 2022 ESG Report.

24 | First Hawaiian Bank 2022
2021 ESG ReportI . COMMERCI A L BA NK S S TA NDA R D

F IN A NCI A L INCLU S ION & C A PACIT Y BU ILDINGACCOUNTING METRICCODERESPONSE

To promote small business and community development, the bank originated the following loans during 2022:(Dollars in thousands)

NumberSmall Business(1) Number and (2) amount of loans outstanding
qualified to programs designed to promote small
business and community development

FN-CB-240a.1

Small Farm
Community Development
Total

Value

2,916

$384,328

4

$923

155

$520,289

3,075$905,540

In our most recent FDIC Community Reinvestment Examination in 2022, FHB received an “Outstanding” rating forthe tenth consecutive evaluation, dating back to 1995. The bank’s overall Outstanding rating is a function of thebank’s Outstanding performance under the Lending, Investment and Service tests of the examination.

(1) Number and (2) amount of past due andnonaccrual loans qualified to programs designed topromote small business and community development

FN-CB-240a.2

Not disclosed. Please see Code B page 23 above.

Number of no-cost retail checking accounts provided
to previously unbanked or underbanked customers

FN-CB-240a.3

Nonecontinued on following page…

25 | First Hawaiian Bank 2022
2021 ESG ReportI . COMMERCI A L BA NK S S TA NDA R D

F IN A NCI A L INCLU S ION & C A PACIT Y BU ILDINGACCOUNTING METRIC

Number of participants in financial literacy
initiatives for unbanked, underbanked, or
underserved customers

CODE

FN-CB-240a.4

RESPONSE

MyMoney Program – Since 2015, FHB has provided online financial education to various schools across
Hawai‘i that primarily serve low- to moderate-income students through the MyMoney program. For the school
year from 2021-2022, 1,055 students have benefited from the MyMoney program, investing approximately
3,640 learning hours.

INCOR POR ATION OF E N V IRONM E NTA L , S OCI A L , A ND GOV E R N A NCE FAC TOR S IN CR E DIT A N A LYS I S
ACCOUNTING METRIC

Commercial and industrial credit exposure,by industry

Description of approach to incorporation ofenvironmental, social, and governance (ESG) factors
in credit analysis

26 | First Hawaiian Bank 2022
2021 ESG Report

CODE

RESPONSE

FN-CB-410a.1

Not disclosed. Please see Code B page 23 above.

FN-CB-410a.2

First Hawaiian does not engage in any financing, investments or transactions with great risk of impacting thehealth and safety of populations, protected species or the environment in general. Also, we will not knowingly
participate in any financing, investments or transactions involving products subject to national or internationalbans.

I . COMMERCI A L BA NK S S TA NDA R D

BU S INE S S E THICSACCOUNTING METRIC

CODE

Total amount of monetary losses as a result oflegal proceedings associated with fraud, insider
trading, anti-trust, anti-competitive behavior, market
manipulation, malpractice, or other related financial
industry laws or regulations

FN-CB-510a.1

If applicable, any material legal proceedings would be reported in our 2022 Annual Report. No such material
legal proceedings were reported during the year ending December 31, 2022.

Description of whistleblower policies and procedures

FN-CB-510a.2

Please see page 11 of our 2022 ESG Report.

27 | First Hawaiian Bank 2022
2021 ESG ReportRESPONSEI . COMMERCI A L BA NK S S TA NDA R D

S YS TE M IC R I S K M A N AG E M E NTACCOUNTING METRIC

Global Systemically Important Bank (G-SIB) score,by category

Description of approach to incorporation of resultsof mandatory and voluntary stress tests into capital
adequacy planning, long-term corporate strategy,
and other business activities

28 | First Hawaiian Bank 2022
2021 ESG Report

CODE

FN-CB-550a.1

FN-CB-550a.2

RESPONSE

Not applicable

Capital management is a key activity. With the oversight of our Board of Directors, we establish risk appetite
standards to assess our ability to generate adequate risk-adjusted returns while maintaining a high level ofsolvency even under periods of stress. Based on those standards, we set formal capital policies and contingency
plans and develop an annual capital plan which incorporates expectations for dividend and capital distribution
activities.
As part of our regular capital planning process, we conduct stress testing that allows us to consider the adequacyof our capital to absorb unexpected losses under periods of adversity. These tests are not a formal regulatory
requirement for a bank of our size but a voluntary practice that allows us to evaluate solvency under a range of
scenarios and inform decisions we make under the capital plan.

I . COMMERCI A L BA NK S S TA NDA R D

AC TI V IT Y M E TR ICSACCOUNTING METRICCODERESPONSE(a) Personal(1) Number and (2) value of checking and savings
accounts by segment: (a) personal and (b) small
business

FN-CB-000.A(Dollars in thousands)

NumberValue

Personal Savings

126,569$4,299,004

Personal Checking

280,102$4,496,004

Total

406,671$8,795,008* Excludes Public Fund Products and all CDs(b) Small Business – Not disclosed. Please see Code A page 23 above.

(1) Number and (2) value of loans by segment:(a) personal, (b) small business, and (c) corporate

FN-CB-000.B(Dollars in thousands)

NumberValue

Personal

206,049$1,116,653

Small Business

14,404$91,692

Corporate

4,967$3,512,776

225,420$4,721,121

Total

29 | First Hawaiian Bank 2022
2021 ESG ReportII . MORTG AGE FIN A NCE S TA NDA R D

LE NDING PR AC TICE SACCOUNTING METRICCODERESPONSE(a) Hybrid or Option Adjustable-rate Mortgages(Dollars in thousands)#
353

FICO ≤ 660 **HYBRID OR OPTION ARM*
Value
$44,395#
11,390

FICO > 660 **Value$1,500,845* Consists of mortgages with interest rate resets of less than five years. FHB does not offer mortgage loans with negative amortization
or interest-only payment schedules.
** Excludes data for customers who do not have an approved credit score.

(1) Number and (2) value of residential mortgages of thefollowing types: (a) Hybrid or Option Adjustable-rate
Mortgages (ARM), (b) Prepayment Penalty, (c) Higher
Rate, (d) Total, by FICO scores above or below 660

FN-MF-270a.1(b) Prepayment Penalty

We do not assess any prepayment penalties on residential mortgages.

(c) Higher Rate

We do not offer any higher rate residential mortgages.

(d) Total, by FICO scores above or below 660(Dollars in thousands)#
559

FICO ≤ 660 *TOTAL RESIDENTIAL MORTGAGES
Value$96,327#
20,579

FICO > 660 *Value$5,046,177* Excludes data for customers who do not have an approved credit scorecontinued on following page…
30 | First Hawaiian Bank 2022
2021 ESG ReportII . MORTG AGE FIN A NCE S TA NDA R D

LE NDING PR AC TICE SACCOUNTING METRIC(1) Number and (2) value of (a) residential mortgage
modifications, (b) foreclosures, and (c) short sales ordeeds in lieu of foreclosure, by FICO scores above andbelow 660

CODE

RESPONSE(Dollars in thousands)

FN-MF-270a.2

RESIDENTIAL MORTGAGESFICO ≤ 660 *Value$3,057#
71

FICO > 660 *Modifications

#
12

Value
$31,700

Foreclosures

1

$135

1

$126

Short Sales / Deeds
in Lieu of Foreclosure

0

n/a

0

n/a

* Excludes data for customers who do not have an approved credit score

Total amount of monetary losses as a result of legal
proceedings associated with communications tocustomers or remuneration of loan originators

Description of remuneration structure of loan
originators

31 | First Hawaiian Bank 2022
2021 ESG Report

FN-MF-270a.3

If applicable, any material legal proceedings would be reported in our 2022 Annual Report. No such legal
proceedings were reported during the year ending December 31, 2022.

FN-MF-270a.4

Our leadership, with oversight from the Compensation Committee of the Board of Directors, reviews our
incentive plans, including our loan originator incentive plans, to ensure that our plans motivate businessperformance while balancing risk and reward and are not likely to create material adverse risk.
Loan originators are paid a base salary in addition to commissions resulting from the origination of mortgage
loans. Commissions are based on the loan amount, production volume, loan quality, and compliance.

II . MORTG AGE FIN A NCE S TA NDA R D

DI S CR IMIN ATORY LE NDING
ACCOUNTING METRICCODERESPONSE(1) Number, (2) value, and (3) weighted average Loanto-Value (LTV) ratio of mortgages issued to (a) minorityand (b) all other borrowers, by FICO scores above andbelow 660

FN-MF-270b.1

Not disclosed. Please see Code B page 23 above.

Total amount of monetary losses as a result oflegal proceedings associated with discriminatory
mortgage lending

FN-MF-270b.2

If applicable, any material legal proceedings would be reported in our 2022 Annual Report. No such legal
proceedings were reported during the year ending December 31, 2022.

continued on following page…

32 | First Hawaiian Bank 2022
2021 ESG ReportII . MORTG AGE FIN A NCE S TA NDA R D

DI S CR IMIN ATORY LE NDING
ACCOUNTING METRIC

Description of policies and procedures for ensuring
nondiscriminatory mortgage origination

33 | First Hawaiian Bank 2022
2021 ESG Report

CODE

FN-MF-270b.3

RESPONSE

We maintain a Fair Lending Program with related policies and procedures to ensure compliance with the Equal
Credit Opportunity Act (ECOA), Fair Housing Act, and implementing laws and regulations. Highlights of ourprogram related to mortgage loans include:• Underwriting and pricing mortgages according to clearly established written guidelines• Fair lending training for all employees involved in mortgage lending• Regression analysis of HMDA-reportable loans to proactively identify potential discrimination• Periodic testing for compliance with fair lending and related regulatory requirements
All new products, services or significant changes related to mortgage activities are reviewed, including all
mortgage related marketing campaigns and materials.

II . MORTG AGE FIN A NCE S TA NDA R D

E N V IRONM E NTA L R I S K TO MORTG AG E D PROPE RTIE SACCOUNTING METRICCODERESPONSE(Dollars in thousands)

NumberPrincipal Balance(1) Number and (2) value of mortgage loans in 100-year
flood zones

FN-MF-450a.1(1) Total expected loss and (2) Loss Given Default(LGD) attributable to mortgage loan default anddelinquency due to weather-related natural
catastrophes, by geographic region

FN-MF-450a.2

Not disclosed. Please see Code A page 23 above.

FN-MF-450a.3

As part of the underwriting and approval process, our internal policies ensure that our customers adhere to allapplicable zoning and permitting requirements. The potential environmental impact of a proposed real estate
project is an inherent consideration in any transaction we evaluate for financing.

Description of how climate change and otherenvironmental risks are incorporated into mortgage
origination and underwriting

34 | First Hawaiian Bank 2022
2021 ESG Report

Residential

791$60,296

Commercial
Total

239
2,302

$1,397,865$2,171,421

II . MORTG AGE FIN A NCE S TA NDA R D

AC TI V IT Y M E TR ICSACCOUNTING METRICCODERESPONSE(Dollars in thousands)(1) Number and (2) value of mortgages originated bycategory: (a) residential and (b) commercial

FN-MF-000.A

35 | First Hawaiian Bank 2022
2021 ESG Report

FN-MF-000.B

Principal Balance

Residential

3,195$929,354

Commercial
Total

50
3,245

$20,744$950,099(Dollars in thousands)(1) Number and (2) value of mortgages purchased bycategory: (a) residential and (b) commercial

NumberNumberPrincipal Balance

Residential

0$0Commercial
Total

37
37

$476,017$476,017

III . CON SUMER FIN A NCE S TA NDA R D

CU S TOM E R PR I VAC YACCOUNTING METRICCODERESPONSE

Number of account holders whose information is used
for secondary purposes

FN-CF-220a.1

As described in First Hawaiian Bank’s privacy policy, the bank does not share any personal information with any
third party except to adequately serve and protect our customers’ accounts, to process our customers’ financialtransactions and to provide valuable offers to our customers. We comply with the Gramm-Leach-Bliley Act, as
implemented by Regulation P, and other applicable federal and state laws and regulations.

Total amount of monetary losses as a result of legal
proceedings associated with customer privacy

FN-CF-220a.2

If applicable, any material legal proceedings would be reported in our 2022 Annual Report. No such legal
proceedings were reported during the year ending December 31, 2022.

36 | First Hawaiian Bank 2022
2021 ESG Report

III . CON SUMER FIN A NCE S TA NDA R D

DATA S ECUR IT Y
ACCOUNTING METRICCODERESPONSE(1) Number of data breaches, (2) percentage involving
personally identifiable information (PII), (3) number ofaccount holders affected

FN-CF-230a.1

If applicable, any material cybersecurity incidents would be reported in our 2022 Annual Report. No suchmaterial were reported during the year ending December 31, 2022.

Card-related fraud losses from (1) card-not-present
fraud and (2) card-present and other fraud

FN-CF-230a.2

Not disclosed. Please see Code C page 23 above.

Description of approach to identifying and addressing
data security risks

FN-CF-230a.3

Please see pages 13 of our 2022 ESG report.

37 | First Hawaiian Bank 2022
2021 ESG Report

III . CON SUMER FIN A NCE S TA NDA R D

S E LLING PR AC TICE SACCOUNTING METRICCODERESPONSE

Percentage of total remuneration for covered
employees that is variable and linked to the amountof products and services sold

FN-CF-270a.1

Not disclosed. Please see Code B page 23 above.

Approval rate for (1) credit and (2) pre-paid products
for applicants with FICO scores above and below 660

FN-CF-270a.2

Not disclosed. Please see Code C page 23 above.

(1) Average fees from add-on products, (2) average
APR, (3) average age of accounts, (4) average numberof trade lines, and (5) average annual fees for prepaid products, for customers with FICO scores aboveand below 660

FN-CF-270a.3

Not disclosed. Please see Code C page 23 above.

FN-CF-270a.4

(1)
(2)
(3)
(4)

(1) Number of complaints filed with the Consumer
Financial Protection Bureau (CFPB), (2) percentage
with monetary or non-monetary relief, (3) percentage
disputed by consumer, (4) percentage that resulted ininvestigation by the CFPB

26 complaints filed with the CFPB
3.8% monetary relief; 7.69% non-monetary relief
0% disputed by the consumer
0% resulted in investigation by the CFPB

continued on following page…

38 | First Hawaiian Bank 2022
2021 ESG Report

III . CON SUMER FIN A NCE S TA NDA R D

S E LLING PR AC TICE SACCOUNTING METRIC

Total amount of monetary losses as a result of legal
proceedings associated with selling and servicing
of products

CODE

RESPONSE

FN-CF-270a.5

If applicable, any material legal proceedings would be reported in our 2022 Annual Report. No such legal material
proceedings were reported during the year ending December 31, 2022.

AC TI V IT Y M E TR ICSACCOUNTING METRIC

CODE

Number of unique consumers with an active (1) credit
card account and (2) pre-paid debit card account

FN-CF-000.A(1) Not disclosed. Please see Code C page 23 above.
(2) The bank does not issue pre-paid debit card accounts.

Number of (1) credit card accounts and (2) pre-paid
debit card accounts

FN-CF-000.B(1) Not disclosed. Please see Code C page 23 above.
(2) The bank does not issue pre-paid debit card accounts.

39 | First Hawaiian Bank 2022
2021 ESG ReportRESPONSEFHB.COM

999 Bishop Street | Honolulu, Hawaii 96813