Conflict of Interest andClient Confidential Information
Management Policy Statement

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Conflict of Interest and Client Confidential Information Policy

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Table of Contents
Introduction.......................................................................................................................................... 3
TechInsights’ Promise to Clients........................................................................................................ 3
Conflict Policy ...................................................................................................................................... 4
Two IP Practices .....................................................................................................................................................4
Restrictions on an IP Practice .................................................................................................................................4
Restrictions on Staff Assignments ..........................................................................................................................5
Disclosure ...............................................................................................................................................................5

Management of Confidential Information Policy ............................................................................... 6
Classification of Confidential Information ................................................................................................................6Firewall Between IP Practices ................................................................................................................................6
Client Team .............................................................................................................................................................6
Treatment of Confidential Information.....................................................................................................................7Governance .......................................................................................................................................... 8
Definition of Terms .............................................................................................................................. 9

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Introduction
TechInsights researches the use of technology in electronics and software by reverse engineering andtesting commercial products. Analysis of innovation in commercial devices builds the TechInsights
research library and furthers its expertise in manufacturing processes, circuit design, software andhardware implementation, and systems architecture.
TechInsights also investigates the use of patented inventions in the technology revealed by thisanalysis and advises our Clients on using this evidence to explain the value in their patent portfolio.
TechInsights has served the largest patent owners in the world for over 25 years and works withcompanies around the world looking to manage their patent portfolios more effectively.
Much of the work performed by TechInsights does not create a conflict, as it is either an investigation oftechnology or patents not directed by a patent assertion, and for purposes such as competitiveintelligence, strategic planning, patent strengthening, or patent portfolio management. This includes theTechInsights Research business that provides access to technical data through open market reports
purchases or library subscriptions. It also includes research on the patent landscape in a selectedtechnology domain and analysis of a patent portfolio to understand portfolio composition and therelative strength of individual patents
TechInsights engagements investigating the use of patented technology in support of a patent assertion
by a patent owner against a third party create the potential for conflicts that will be governed by thispolicy. TechInsights is not a law firm and will not provide legal opinions or expert testimony, and assuch, this conflict policy is not bound by the restrictions imposed on a law firm. TechInsights staff aretechnologists skilled in the art of technology, who investigate technology and gather evidence based on
an objective analysis of the technology found in a given product. Clients and their law firms relying on
this evidence in a negotiation or litigation can count on TechInsights to stand by its deliverables and toexplain its processes in developing those deliverables as needed (this includes acting as a fact witness
in a court of law).
TechInsights engagements may involve the exchange of confidential information with its Clients. This
policy addresses the safeguarding of confidential information.

TechInsights’ Promise to Clients
TechInsights undertakes that:
1. The Client Team assigned to a Client is dedicated to the Client’s cause
2. Restricted and Client Confidential Information will be restricted to the Client Team Members,and will be secured so that other TechInsights staff do not have access.
3. The Client Team will have assignment restrictions after delivery of any Project covered by theConflict Policy, or where they have otherwise had access to Client Confidential Information (asdefined); they will not work on any assignment where the Client is identified as the Target for adefined period of time.

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Conflict Policy
This policy has been set to avoid conflict of interest in the provision of intellectual property services.
There is a wide range of possible Client situations and scenarios, and while the following guideline isdesigned to avoid substantially all Client conflict situations, TechInsights will maintain a Conflict andConfidentiality Committee to enforce the policy guidelines, consider material projects and make specificdeterminations in the best interests of TechInsights and the Clients involved.
Two IP Practices
TechInsights operates two firewalled IP Practices. Each IP Practice will maintain independent
restrictions with respect to conflict generating engagements. The firewall between the two IP Practices
will protect the confidential information of a Client. Restricted and Client Confidential Information will beprotected to ensure it is only available to the management and Client Team Members within the IP
Practice supporting the Client.
Restrictions on an IP Practice
If a TechInsights IP Practice has provided Technical Patent Analysis to company A for A's patents
against company B's products, that TechInsights IP Practice will NOT provide company B with any
Technical Patent Analysis of company B's patents against company A's products for a period of twoyears from the completion of the last Technical Patent Analysis against company B's products.
Prior Art Cases:
Generally, TechInsights will not provide advice about the validity of a specific patent without the approvalof its Conflict Committee.
Clients who are seeking to show the validity/invalidity of patents can access TechInsights expertise in
one of two ways:
1) They may direct TechInsights to carry out technical analysis on a device without referencing, toTechInsights, the patent that they have an interest in; or2) They may access TechInsights’ Prior Art Library of all the past technical analyses of devices
that TechInsights has analyzed.
In each case Client will itself need to carry out the work comparing patents to analyzed technology, toachieve their objective.
If Client needs TechInsights to show validity/invalidity, they should contact their representative at
TechInsights, to find a way forward.

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Restrictions on Staff Assignments
Client Team Insiders will not be involved in any conflict generating project where the identified Target ofthat project is the Client, for a period of 2 years from the date of delivery of the project which gave rise
to designation of that person as a Client Team Insider furthermore restrictions will be placed on that
person so that they will continue to be available to the Client for questions and follow up work for thisperiod of time.
Client Team IPTechnology Experts will not be involved in any conflict generating project where theidentified Target is the Client, for a period of 6 months from the date of delivery of the project whichgave rise to designation of that person as a Client Team IPTechnology Expert furthermore restrictions
will be placed on that person so that they will continue to be available to the Client for questions andfollow up work for this period of time.
Disclosure
TechInsights will perform a conflict check when a Client requests Technical Patent Analysis or Prior Art
against a Target. If the IP Practice is able to accept the engagement, that IP Practice will issue anEngagement Letter to the Client documenting the restrictions on the IP Practice and the Client Teamthat will result. If the initial IP Practice is unable to accept the engagement, a referral to the alternative
IP Practice will be provided.

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Management of Confidential Information Policy
Classification of Confidential Information
Unless it is publicly available, all information exchanged with a Client or generated for and inconnection with a Client shall be treated as confidential and classified into one of three categories:
General Confidential Information

Client Confidential Information

Restricted Confidential Information

See Definition of Terms section at end of this policy statement for definitions.
Note that all Factual Technology Analysis generated by TechInsights in the course of its work becomesthe property of TechInsights, may be used by TechInsights for commercial and other purposes, and is
not subject to this policy statement.
Firewall Between IP Practices
TechInsights will operate two firewalled IP Practices. The firewall will be implemented through separate
staff, each with a visible identifier. Each IP Practice will have a separate, access controlled office spaceand separate storage for physical and electronic documents and data classified as Client Confidential
Information and Restricted Confidential Information.
Client TeamFor each Project, for each Client, the relevant IP Practice will assemble a Client Team which may
include:Client Team Insiders



Client Team IPTechnology Experts

These Client Team Members will also be backed by Client Team Supporters who are also Client TeamMembers.
See Definition of Terms section at the end of this policy statement for definitions.

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Treatment of Confidential Information
All Confidential Information will be kept Confidential within TechInsights.
General Confidential Information is accessible by all management and professional staff within
TechInsights.
Restricted and Client Confidential Information may only be accessed by members of the Client Team.
Restricted and Client Confidential Information will be stored in two separate locations with separate
access rights for:
Client Confidential Information – access to Client Team Insiders only

Restricted Confidential Information – access to Client Team only (Insiders, IPTechnologyExperts, and Supporters).

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Governance
TechInsights shall put in place a governance structure that ensures that the policies set out in thispolicy statement are put in place and operated/enforced.
The key elements of the governance structure are:
1. A Conflict and Confidentiality Committee comprising the CEO, Global Head of Business
Development, VP Operations, CFO, and VP’s of each IP Practice. This committee will haveoverall responsibility for the setting and enforcement of Conflict and Confidentiality policies.
2. Detailed and formal documentation of the policies made available to all staff in the company inprint and electronically through the company intranet
3. Encouragement of a culture of self-regulation and reporting: staff members will be provided
education concerning the overall conflict avoidance and confidential management purposes ofthis this policy, and to identify situations where the objectives could be compromised or there
could be a or a breach of polices and to raise the alarm to TechInsights management
4. Regular internal audit of procedures, managed by the Conflict and Confidentiality Committeeand carried out by a revolving group of professionals from within the IP Practices (having regard
to restrictions on these staff to see anything in the ‘other’ IP team).
5. Formal annual review of all processes including review audits by a third party process audit firm,
who will report findings.
6. Transparency to all our Clients, who will have access, themselves, to examine our policies andprocesses and to receive copies of internal and external audit reports.

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Definition of Terms
ClientAny legal entity, and affiliates of that entity (being another entity under common control with the Client)with which TechInsights has done business or is discussing potential business
Client Team (Member)
The TechInsights staff (individually a Client Team Member) assigned to a project that may include
sales, professional services, IP Technical solutions, engineering operations personnel, and themanagement and administration staff that support them
Client Team Insider
A Client Team Member with access or exposure to Client Confidential Information: persons within theteam including, generally, the TechInsights account representative, Client program manager and leadtechnology/IP experts, who are briefed concerning the Client – often through direct communication withthe Client – with respect to IP and licensing strategies, patent claim interpretation, patent limitations
imposed by prior art or prosecution activity, details of ongoing negotiations or litigation, and any otherinformation identified by the Client as requiring extremely limited access within TechInsights, and who
work with the Client to shape the detail of the Project and who are responsible for the final deliverable
Client Team IPTechnology Expert
A Client Team Member who is engaged on a project and provides technology and/or IP expertise, but
who is not a Client Team Insider. Client Team IPTechnology Experts will generally be commissioned by
Client Team Insiders to deliver discrete tasks with standard format deliverables back to the Client Team
Insiders for assembly into a solution that meets the Client’s needs
Client Team Supporter
A Team Member not expert in IP/technology including non-technology/IP expert executives, financeteam, parts procurement, report publishing and project office staff, who need information about Clients,
opportunities, targets, and devices in order to effectively manage the business, and carry out theirfunctions and also to ensure compliance with this policy, but who will not be put in a position where they
will ever provide professional services or advice to a Client
Confidential Information – General Confidential Information
Information that relates to the fact that there is a commercial relationship between TechInsights and aClient, the framework commercial arrangements in place and including Client coordinate informationand the value and type of work being discussed, worked on and delivered to Clients, but never Project
details such as detailed work specification, adverse party, or target device information. It will include:Non-disclosure agreements between TechInsights and Client

Master Service Agreements between TechInsights and Client, subject that said Master Service
Agreements should be drafted so that any information naming Targets or other third party
entities are not included in the Agreement (but may be incorporated by reference, and in thiscase the relevant Target information shall be treated as Client Confidential Information)

Data concerning the value of order intake and of delivered services relating to said Client,analyzed by TechInsights service offering and other relevant categories broad enough that theycannot easily be reverse engineered to identify Clients and Target identities

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Confidential Information - Restricted Confidential Information
Statements of work (SOW):
Instructions among TechInsights Client Team members



TechInsights working papers (except relating to Factual Technology Analysis)



TechInsights deliverables containing Client patent information. This does not include
deliverables that only contain technology analysis of devices

Confidential Information - Client Confidential Information
Background briefing information concerning Client’s technology or IP assets, tactics and strategies(provided for any reason)
Conflict Pair
An ordered pair – a Client and a Target
Engagement or Program
One or a series of Projects or Engagements for the provision of services
Factual Technology Analysis
All technology analyses (final deliverable and all images, schematics, and preliminary deliverables)
generated by TechInsights: it is owned by TechInsights and may be packaged and made available tothe market commercially, under license (the circumstances under which this analysis was generated,
and in particular the commissioning Client is Restricted Confidential Information)(For clarity, TechInsights deliverables may include proprietary advice elements that are particular to therelevant Client and these may reference objective technology analysis of component/device/systems
hardware and/or software which may, or may not, have been commissioned as part of a single Project:
the proprietary advice is confidential to the Client, but Factual Technology Analysis remains property ofTechInsights and is provided to the Client by way of a fully-paid, royalty-free, non-exclusive, nontransferable, worldwide, perpetual, irrevocable, limited license (without the right to sublicense).
IP Practice
One of two IP Practices organized within TechInsights, each separated from the other by an internalfirewall
Project
A discrete piece of work where a service is provided by TechInsights to a Client in accordance with astatement of work
Target
The party that is adverse to TechInsights’ Client in a patent assertion dispute
Factual Testimony
A presentation of the facts or events relevant to the case. TechInsights will testify to the processes
used in its work to investigate devices accused of infringement or to prepare technical reports or othercontent.

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Expert Testimony
A presentation of an opinion or diagnosis based on the facts of the case. TechInsights will not act as
an expert witness to provide this type of testimony.
Technical Patent Analysis
Technical work resulting in the delivery of a claims analysis report or an engineering report where
TechInsights used patents that it had in hand to define the statement of work

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