2015

TatungCSR ReportnasitraAbout thisreportWe had renamed Tatung Corporate Sustainability Report to Tatung
Corporate Social Responsibility Report in order to comply with the
new request from the authority. We adopted GRI G4 in this report topresent a more focused content to the needs of the stakeholders,
as well as sharing the achievements done by Tatung Co. in asystematical manner.

Scope
Tatung Co.'s economic, quality and service, social, and environmental
performances and activities in Taiwan are disclosed in this report.

Report year
GRI guidelines andveriﬁcation

The contents of this report follow
the requirements of AA1000AS:2008
and Global Reporting Initiative(GRI) guidelines (G4) and havebeen veriﬁed by TÜV Asia PaciﬁcLtd. Taiwan Branch (TUV NORD).
The disclosure of this report follows"CORE" in accordance. The
assurance statement is enclosed in
Annex 5.

Contact of this report

Han-sheng Chang
Environment & Safety Division
Tatung Co.
Tel: +886-2-25925252 ext. 3167
Fax: +886-2-25984566
E-mail: h.s.chang@tatung.com
The English version is translated from
Chinese version. If there is any conﬂict
between these two versions or any
difference in the interpretation of thesetwo versions, the Chinese version shallprevail. Tatung Co. has done the best
to ensure the accuracy of this report. If
there is any content in this report different
to the content provided by the related
department of Tatung Co. The provided
content shall prevail.

The time frame of this report is one year period. All the activities anddata disclosed are from 2014/01/01~2014/12/31 unless otherwise stated.

Previous reports
Tatung Co. started to publish Tatung Environmental Report since 2002.
The previous report was published in December 2014. Previous reports
can be downloaded via:
http://www.tatung.com/en/responsibility_rp.asp

Schedule for the next report2016 Tatung Corporate Social Responsibility Report will be published inJune 2016.

Subsidiaries
The scope of this report includes the activities and performances of
Tatung Co. in Taiwan. The sites include the headquarter, Tayuan Plant,
Taoyuan Wires and Cables Plant, Taoyuan 1st Plant and San-Hsia Factory.
The activities and performances of subsidiaries1 are not disclosed in thisreport.
Note: Part of TCPC's information is disclosed in Chapter 4.

Data measurement techniques
The numbers in economic performances were calculated with IFRSs(cited from Annual Report and presented in NTD). The numbers in socialand quality performances were gathered by related departments inthe company. The numbers (presented in international indicators) inenvironmental performances were collected by BUs and reviewed/
corrected by ESD.

2015

TAT U N G C S R

Top management
statement
Corporate sustainable development and social
responsibility are the two issues that the stakeholders
concern most and also are the commitments
Tatung Co. follows since founded. We renamed"Tatung Corporate Sustainability Report" to "Tatung
Corporate Social Responsibility Report" this year
due to the request from the authority and GRI
G4 guideline is adopted. Commitment andperformance of business operation, product quality,
service, environmental protection, and social
participation are disclosed in the report. We commit
that Tatung Co. will publish CSR Report every year tocommunicate with stakeholders as well as to record
the development of the company.

Chairman2014 was a challenging year for Tatung in its
continuous transformation as world economy was
still volatile. Nevertheless, we still mobilized ourmanagement team in business strategy adjustment,
organization restructuring, business focus, andeffectively integrate resources; we are building up
future growth foundation and continue to improve
management performance as well as corporate
governance. Our independent directors havehelped to strengthen internal control systems,
including revisions of Operation Procedures,
reviews of investment strategies and executions,etc. The Compensation Committee has alsoestablished better linkage between performance
KPI and the compensation system for directors andmanagement teams. The management team hasstrengthened management in internal control andinvestment according to the above guidelines.

2014 was the milestone for us in the way tocarry out social responsibility. We set up andpublished code of ethics, ethical principle,
CSR best practice principles and each ofthese has a department to be responsiblefor. Along with CSR best practice principles,w e a l s o a n n o u n c e d Ta t u n g C o . C S R
policy in 2014. We expect the policy can
act as guidance to enhance corporate
governance, carry out social welfare, anddevelop sustainable environment, moreoverguide Tatung Co. to achieve sustainable
development in the next 100 years.
Energy-saving and environmental friendly
have always been the key emphasis andphilosophy of Tatung Co. The operation
will focus on energy-saving and energy
management. Consumer BG will integrate
IoT Technology into developing smart
appliances to provide better service.
Other than existing channels, we willcontinue to broaden partnership with
online shopping players with differentiatedand well-designed products to strengthen
our brand. System BG will strongly focus
on promoting system solutions on energy
saving, smart grid, mechatronics systems,
water treatment projects and publicconstruction projects. Power BG will focus
on promoting high efficiency and energy
saving motors, transformers, LED, solar powersystem, energy management system andproviding customers with a better quality
power of transmission and distribution,
more secure and energy saving power/
electromechanical systems. We will alsoseek business opportunities abroad all kindsof power plants, ofﬁce buildings and publicconstructions in domestic and overseas
markets.
Serving the country through industry,
contributing to the community, and caring
disadvantages are always our core values
since founded. In past years, we haveorganized many public charities and assisted
disadvantaged groups. We will keep
carrying out industry-education cooperation
with Tatung University and Tatung Senior HighSchool as well as arrange blood donation
event regularly, donate to charity groups
and care about disadvantaged families.
Looking toward future, we will continue tocarry on our founder's operational ideas of“integrity, honesty, industry, and frugality”
and continue to shape up corporate
governance. We will take corporate social
responsibility into the operation and achieve
the goal of sustainability in the near future.

Top management statement

2015

TAT U N G C S RTable ofContents

1 Ch2 Ch3 Ch4 Ch5 Ch6About this report
Top Management
statement

Ch

AN
NEX
Annex 1

Subsidiaries notes to consolidated
ﬁnancial statements

Chairman

1

7

37

Chapter 2
Proﬁle ofTatung Co.

Chapter 5
Social performance

2.1 Company
proﬁle2.2 Financial
performances
2.3 Services andproducts

Chapter 1
Identiﬁcation of the
stakeholders andsigniﬁcant topics
1.1 Identiﬁcation on thestakeholders andcommunication channels
1.2 Identiﬁcation of signiﬁcant
topics17
Chapter 3
Structure andgovernance
3.1 Corporate
structure
3.2 Governance25

5.1 Human rights and antidiscrimination
5.2 Employees' code of
ethics
5.3 Employee composition,
career development
and beneﬁts
5.4 Health, safety anddisaster free
5.5 Participation andbeneﬁts to the society

Chapter 4
Supply chain
management,
product responsibility
and customer service
4.1 Supply chain
management
4.2 Product responsibility
4.3 Sales and customer
services

Annex 2
Factories and subsidiaries
participated in 3P programand Occupational Accident
Prevention Pays program in 2014

Annex 3
List of GRI indicators

Annex 4
List of UN Global Compact – The
Ten Principles

Annex 5
Third-party assurance statements

Annex 657

Feedback survey form

Chapter 6
Environmental performances
6.1 Environmental management
6.2 Consumption of resources andenergies and emissions of wastes
6.3 Green products for a better earth
6.4 Environmental costs andconformity of regulation

Table of Contents

2015

TAT U N G C S R

1

1IdentiﬁcationChof thestakeholders
and signiﬁcant
topicsListening and responding to the topics that are concernedby the stakeholders is a key element for a company toachieve sustainable development and carry out corporatesocial responsibility. Tatung Co. finds out the blind spots
and gains valuable opinions by communicating with thestakeholders. The contents of this report are to disclose theidentiﬁed signiﬁcant topics to the stakeholders.

1.1 Identiﬁcation on the stakeholders and communication channels
Tatung Co. formed CSR Reporting Group in 2012. The members are from the top level departments in
the headquarters and the factories. The main jobs of the group are to identify the stakeholders andthe signiﬁcant topics. Tatung Co. identiﬁed her stakeholders by her operation experiences and basedon the principle that any organizations or persons impacted by the operation of the company or any
organization or persons having impacts to the company. The process identified 7 stakeholders andformed communication channels (Table 1.1-1).

Interested issue▲▲

Customers

Employees

Local communities and parties
Authorities

1.2 Identiﬁcation of signiﬁcant
topicsCommunication
frequency

Table1.1-1 List of stakeholders and the communication channels

Shareholders

1.1 Identiﬁcation on thestakeholders andcommunication channels

Communication channel

Suppliers

Consumers∥The investors who support

Tatung∥The companies having• Regular shareholders' meeting• Once per year
Governance and ﬁnancial•
Irregular
shareholders'meetings,
directphone
line,
performance• Irregulare-mail
Product quality• Customer service, PM

Rights, welfares• Complaint mechanism, scheduled education and• Irregulartraining, notice board• Biweekly HR newspaper• Once per 2 weeks• Health and Safety Committee in the headquarter• Once per 3 weeks
and factories• Labor-management meeting• Once per 3 weeks

Pollutant emissions,interactive with local
community• Direct phone lines, social charity/donation activities • Irregular∥Instructors of Tatung

Compliance• Audits∥Partners grow together

The quality of parts and• Supplier complaint mailbox supplier@tatung.com
products, the requirements • Supplier evaluation, annually re-evaluation
regarding to hazardous• Supplier assessment
substancesbusiness with Tatung∥The most valuable assets∥Tatung Co. goodneighborhood∥Supporters of Tatung

products

Product safety andlabeling, leakage of
personal information• Irregular• Irregular• Irregular• Once per year
• Once per month• TCPC phone lines, Tatung 3C Stores, official • Irregularwebsites, satisfactory survey

Chapter 1
Identiﬁcation of the stakeholders and signiﬁcant topics

2

2015

TAT U N G C S R

3▲▲

1.2 Identiﬁcation of signiﬁcant topics
Tatung Co. concluded 31 possible topics that may have impacts to the stakeholders and the company
based on the operation experiences and the latest trends. The comparison between the topics andaspects listed in GRI G4 shows on Table 1.2-1. During the identiﬁcation process, CSR Reporting Groupﬁrstly evaluated the probability, the inﬂuence and the level of impacts that brought by the topics andgraded them (grade 1~5). At the same time, Tatung Co. invited her stakeholders to complete a survey
which includes the contents of the topics. At last, the grading from inside and outside the company
were evaluated and discussed by CSR Reporting Group and the combination grading for the topics
that located on the top layer were identiﬁed as the signiﬁcant topics (Figure 1.2-1).
Tatung Co. identified 16 significant topics and they covered product, social, economic, andenvironment categories. The three most significant topics are "Product quality and safety", "Labormanagement relations", and "Financial performance". In addition, as a responsible company, topics
such as product, employee, and capability for proﬁt are long term concerned topic as well. The 16
significant topics are responded in detail in the following chapters. The relevancy of the significant
topics in the value chain is expressed on Table 1.2-2.

Past
operation
experiences

Latest trends
in the world

Topic generating process
Invitestakeholders to fillin survey

Analyze thesignificance of each
topic and rank it

Internal meetings,
discussion,confirmation

Identification onsustainability andsignificant topics

Significant topic decision process

Respond the topic in CSR report

Significant topics identification process

Table 1.2-1 The topics and correspondent to G4 standard disclosures or aspects

TopicsCorresponds to GRI G4 standard disclosures or aspects

Financial performance

Economic performance

Indirect economic impacts

GovernanceG4-34 Report the governance structure of the organization, including
committees of the highest governance body. Identify any committees
responsible for decision-making on economic, environmental and social
impacts.

Code of ethics

G4-56 Describe the organization's values, principles, standards and norms of
behavior such as codes of conduct and code of ethics.

Risk management

G4-2Provide a description of key impacts, risks, and opportunities.

Global warming

Emissions

Environmental management

Overall environmental management

Energy management

EnergyEmission of pollutants

Emissions

Wastes management

Efﬂuents and wastes

Efﬂuents and wastes

Water and resources management

Water, materials

Environmental products

Products and services

Suppliers management

Supplier assessment for labor practices, human rights, and environment

Compliance on environmental
regulation

Compliance on environmental regulations

Labor's rightTraining and education, equal remuneration for women and men

WelfareEmployment

Labor-management relations

Labor/management relations

Occupational health and safety

Occupational health and safety

Education and career development

Training and education

Recruitment

Employment

Human rights and non-discrimination

Non-discrimination

Freedom of association and collective
bargaining

Freedom of association and collective bargaining

Forced labor

Forced or compulsory labor

Help disadvantage groups

Local communities

Interactive with local communities

Local communities

Anti-competitive behavior

Anti-competitive behavior

Product quality and safety

Customer health and safety

Product labeling

Product and service labelingCompliance on product regulations

Management of hazardous substances Customer health and safety
Marketing communications

Marketing communications

Management of customer relations

Customer privacy

Disclosure on non-ﬁnancial information

Disclosure on non-ﬁnancial information

Chapter 1
Identiﬁcation of the stakeholders and signiﬁcant topics

4

2015

TAT U N G C S R

5▲▲Table 1.2-1 The boundaries of signiﬁcant topics

Level of impact to the organization
4.500

Recruitment
Education andDisclosure on non-financial
Labor-management relations
career development
information
Forced labor
Governance
Financial performance
Human rights andManagement ofOccupational
healthnon-discrimination
Global warming
customer relations
and safety1
Supplier management
Environmental
7
4

4.000

3.500

8

3

Product labeling

9

11

2.500

12
5

2.000

6

13

15

1.500
3.200

3.300

3.400

3.500

3.600

3.700

3.800

3.900

4.000

4.100

4.200

Level of concern to the stakeholders

Social▲ Figure 1.2-1 Demonstration of significant topics

Non-signiﬁcant topics

Category
Economic

No.
9
2
3

Environment

Social(Labor practices anddecent work)

TopicsCategory

Risk management
Environmental
management
Water and resourcesmanagement

Outside theorganization

Signiﬁcant topics

Tatung Co.

Subsidiaries/
re-investmentcompanies

Suppliers

Product quality and safety

■

■

■

Product labeling

■

–

■

Environmental products

■

■

–

Management of customer
relations■––

Suppliers management

■

■

■

Labor-management
relations■■□Occupational health andsafety■■□Education and careerdevelopment

■

■

–

Recruitment

■

■

□

Human rights and nondiscrimination

■

■

–

Forced labor

■

■

□

Financial performance

■

■

–

Governance

■

■

–

Disclosure on non-ﬁnancial
information

■

□

–

Global warming

■

□

–

Emission of pollutants

■

□

□

Product

1410Within the organization

Product quality
and safety

Emission of pollutants

2

3.000

Boundary

Social(Human rights)

No.

Topics1

Freedom of associationand collective
bargaining

5

Code of ethics

7

4

Energy management

11

8Compliance on
environmental
regulation

6

10

Wastes management

12

Labor's right13

WelfareSocial(Product
responsibility)

14
15

Interactive with local
communities
Help disadvantagegroupsAnti-competitive
behavior
Marketingcommunications
Management of
hazardous substances

Economic andgovernance

Environment

Note: ■ represents that Tatung Co. having inﬂuence on all the subsidiaries and suppliers; □ represents that Tatung Co. having
inﬂuence on part of subsidiaries and suppliers. – not yet inﬂuence.

Chapter 1
Identiﬁcation of the stakeholders and signiﬁcant topics

6

2015

TAT U N G C S R

7

2Proﬁle ofCh

Tatung Co.

2.1 Company proﬁleTatung Company (show as Tatung Co.) was funded in
1918 and formerly known as Xie Chih Business Enterprise.
The total capital at that time was Taiwan Yuan $180,000.
In 1968, the company changed her name to Tatung Co.
based on the Company Act and released the sharesto public. As of December 2014, the issued capital andregistered was NT$23.395 billion. Tatung Co. is listed on the
Taiwan Stock Exchange (TSE) under the trading code of2371. The brand name is TATUNG. For more details, pleaserefer to Figure 2.1-1.
Tatung Co. holds 3 business groups. To sustain strong
and long-term growth, Tatung Co. focuses particularlyon the development of advanced technologies andglobal network of operation. With its overseas branches
expanding into 12 countries, Tatung Co. is in a solid position
to deliver products more efficiently and render customer
services more effectively (as shown in Figure 2.1-2). Tatung
Co. offers customers tremendous advantages on cost,
speed, and seamless backend support to stay ahead intoday's dynamic business world. Tatung Co. specializes in
the ODM/OEM business and serves branded customers on
a global basis. In addition, Tatung Co. takes part in many
associations and organizations (Table 2.1-1) which related
to her industries to gather the latest information and trends.

2.1 Company proﬁle
2.2 Financial performances
2.3 Services and products

Our Vision
Innovation for quality
Products for energy saving,environmental friendly, and healthy life
Fulﬁllment of social responsibility as acorporate citizen

Capital (Billion NTD) :23.395

No. of employees:
3,535

also endorses initiatives in regarding care disadvantaged
groups and employee's health (Table 2.1-4). All theseacknowledgements from all sides is certainly the driving
force behind the growth of Tatung Co.

Operation sites:• Headquarter: No.22, Sec. 3, Zhongshan N. Rd., Zhongshan Dist.,
Taipei City

• Tayuan Plant: No.102, Minsheng Rd., Dayuan Dist., Taoyuan City
• Taoyuan Wires and Cables Plant: No.106, Minsheng Rd., DayuanDist., Taoyuan City

• Taoyuan 1st Plant: No.38, Ln. 1119, Daguan Rd., Dayuan Dist.,
Taoyuan City

• San-Hsia Factory: No.352, Xidong Rd., Sanxia Dist., New Taipei City

Note 1: Ofﬁcial website for Tatung 2014 Annual Report
http://www.tatung.com/en/f_download/2014Annel%20report_en.pdf▲ Figure 2.1-1 Information of Tatung Co.

Taiwan Tatung Co.
Headquarter
San-Hsia Factory
Tayuan Plant
Tayuan Wires and Cables Plant
Tayuan 1st Plant

Japan

As a conglomerate, Tatung Co's investees involve insome major industries such as optoelectronics, energy,
telecommunication, system integration, industrial system,
branding channel, and asset development. Those thatare public listed on the Taiwan Stock Exchange include
Chunghwa Picture Tubes (2475), Forward Electronics(8085), Shan Chih Semiconductor (3579), Green Energy
Technology (3519), Tatung Fine Chemicals (4738: Emerging
stock market), Elitegroup Computer Systems (2331), andTatung System Technologies (8099). Table 2.1-2 shows themain domestic subsidiaries of Tatung Co. Please refer toAnnex 1 for the list of consolidated entities.
Tatung Co. received many awards and certifications on
operations and products in 2013 (Table 2.1-3). Tatung Co.

Sales revenue (Billion NTD):
21.295

U.S.A.

China
Czech
Thailand

MexicoVietnamSingapore
Power BG
Consumer BG

Power Equipment BU

Motor BU

Advanced Electronics BU Appliance BU

System BG

Smart Solution BU System Integration BU

Real Estate Asset Management Division

INVESTMENTS

Chunghwa Picture Tubes, Forward Electronics, Tatung System Technologies,
Green Energy Technology, Shan Chih Semiconductor, Tatung Fine Chemicals
and other investment company Global layout please refer to its annual report.

▲ Figure 2.1-2 Tatung Co. global network

Chapter 2
Proﬁle of Tatung Co.

8

2015

TAT U N G C S R

9Association/organization

▲
▲

▲
▲

Table 2.1-1 Membership status in associations and organizations

Member Managing role1

■
■
■

■

■
■
■

■

■
■
■
■

Note1: Managing role includes director and supervisor.

▲▲

Optoelectronics
Energy Solutions
Business
Retail Channel
Business

Table 2.1-2 The main domestic subsidiaries of Tatung Co.

Chunghwa Picture Tubes, Ltd.
Forward Electronics Co. , Ltd.
Shan Chih Semiconductor Co. , Ltd.
Green Energy Technology Inc.
Tatung Consumer Products (Taiwan)
Co. , Ltd.

Electronics &Central Research Technology Co. , Ltd.
Information Business
Toes Opto-Mechatronics Co. , Ltd.
Industrial Appliance
Tatung-Okuma Co. , Ltd.
Business and System
Tatung SM-Cyclo Co. , Ltd.

Award

Description

Taiwan Excellence Award 2014

DC Fan, DLMS/COSEM Polyphase Smart Meter, DLMS/COSEM
Single Phase Smart Meter, Multi-media LCD Monitor-A, Multimedia LCD Monitor-R, Multi-media LCD Monitor-UH, Split Type
Conditioner (Android APP Control)"Top Green Brand 2013" by Business
Next magazineAwarded for four consecutive years

2014 Taiwan Corporate
Sustainability Report Awards – Large
Enterprises, Electronics Industry I
Bronze Medal

Awarded for two consecutive years

2014 Most Inﬂuence Brand – Home
Appliances Excellent Award

The only domestic brand in this category

Corporate ESCO Excellent
Performance Award

Tatung Co. participated in Corporate ESCO program held by
Bureau of Energy, Miniistry of Economic Affairs since 2011. The
performance in the past three years was acknowledged.

2014 Taipei City Commercial
Building Energy Labeling

Headquarter▲▲

ROC-USA Business Council
The Third Wednesday Club
Chinese International Economic Cooperation Association
Chinese Taipei Packaging Association
Chinese National Association of Industry and Commerce, Taiwan
CNS Certiﬁcation Mark Association, R.O.C.
Information Service Industry Association of R.O.C.
Taipei Electrical Commercial Association
Industrial Association of Taipei City
Taiwan Telematics Industry Association
Taiwan Wind Energy Association
Taiwan Smart Grid Industry Association
Taiwan Information Storage Association
Taiwan Motor Industry Association
Taiwan Electrical and Electronic Manufacturers’’ Association
Taiwan Refrigeration and Air-Conditioning Engineering Association R.O.C.
Taiwan Environmental Engineering Association
Monte Jade Science & Technology Association of Taiwan
Taiwan Institute for Climate Change and Energy
Industrial Safety and Health Association of the R.O.C.
Taiwan Digital Television Committee
Taiwan Industrial Technology Association
SINOCON Industrial Standards Foundation
Electric-Electrionic & Environmental Technology Development Association of R.O.C.
Importers and Exporters Association of Taipei
Taiwan Association of Machinery Industry
Taiwan Water Pipe Engineering Industries Association
Taiwan Electrical Contractors Association
Taiwan Electric Wire & Cable Industries Association

■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■

Table 2.1-3 Awards received in 2014

Table 2.1-4 Initiatives endorsed by Tatung Co.

Organization

Item

Chinese Blood Donation Association

Corporate blood donation

Health Promotion Administration

Smoke-free work place

Health Promotion Administration

Healthy work place

Chemical Engineering Kuender Co. , Ltd.
Business
Tatung Fine Chemicals Co. , Ltd.
Asset Development
Business

OthersShan Chih Asset Development
Co. , Ltd.
Chunghwa Electronics
Development Co. , Ltd.
TISNet Technology Inc.
Shan Chih Investment Co. , Ltd.
Tatung Medical & Healthcare
Technologies Co. , Ltd.
Tatung Die Casting Co. , Ltd.
Chih Sheng Investment Co. , Ltd.

Note: The data in this report does not include subsidiaries.

Chapter 2
Proﬁle of Tatung Co.

10

2015

TAT U N G C S R

11

2.2 Financial performances

2.3 Services and products

The revenue achievement of Tatung Co.
was below target and the gross margin rate
was decreased by almost 1% year over year
mainly due to Power BU revenues declined.
Although CPT and GET were losses in 2014,
other invested companies, such as Shan-Chih
Assets Development achieved their annual
targets of revenue and proﬁts which allowed
Tatung Co. recognize 2 billion investment
proﬁt in 2014. Therefore, the net income after
tax was NT$0.36 billion which was NT$0.16
earning per share (Table 2.2-1).

Services

Tatung Co. operates normally on a daily basis
and accepts no financial support from thegovernment. For more detailed financial
performances, please look into "Tatung 2014
Annual Report" which can be downloadedat:http://www.tatung.com/en/f_report_year.asp

Tatung Co. holds three business groups. To sustain
strong and long-term growth, Tatung Col focusesparticularly on the development of advanced
technologies and global network of operation. Withher overseas branches expanding into 12 countries,
Tatung Co. is in a solid position to deliver products
more efficiently and render customer services more
effectively.
Global warming caused by climate change hasbrought risks to the operation of the business, butalso created opportunities. In view of energy saving
and carbon reduction has become the subject of
global attention; Tatung Co. is committed to theintroduction of energy-saving related products,
systems and services. The three business groups offersa variety of high efficiency of consumer electronics
and home appliances, motors, electrical equipment
and automation products, system to smart grid, smart
community and smart home. Tatung Co.'s future
development priorities as follows:▲▲

Power BG

Table 2.2-1 Financial income and expense of Tatung Co.

Item

2012

2013

2014

Operating income
Realized gross proﬁt
Personnel expenses1
Net income
Non-operating income and expenses
Interest expenses
Income tax beneﬁts
Net income after tax
Earnings per share (NT$)
Dividends per share (NT$)

32,185,089
2,978,502
2,966,312
160,055(4,200,912)(970,488)
22,226(4,415,092)(1.74)
0

24,087,818
2,394,002
2,810,058(257,408)(1,490,473)(958,287)
136,473(1,364,192)(0.70)
0

21,295,466
1,846,739
2,700,133(874725)
1,209,308(724,696)
28,956
1,288,947
0.16
0Unit: NT$ Thousand/( )represents negative values
Note: IFRSs was adopted since 2013. The ﬁnancial data in year 2012 was re-calculated.
Note 1: Personnel expenses include salaries, staff labor and health insurance, pension, and others.

System BG
Tatung Co. will strongly
focus on promoting systemsolutions on energy saving,
smart grid, mechatronics
systems, water treatment
projects and publicconstruction projects.

Consumer BG
Tatung Co. will focus ondeveloping smart appliances
integrated with energy-saving,
IoT technology to provide better
service. Other than existing
channels, the Company willcontinue to broaden partnershipwith on-line shopping players withdifferentiated and well-designed
products to strengthen our brand.
We will march into international
market starting with China andSoutheast Asia ﬁrst.

Power BG contributes the
majority of the Tatung Co.'s
revenue and proﬁt. For motors
and transformers, we will focus
on promoting high efﬁciency
and energy saving models.
For those which the cost
structures are not competitive,
we will move manufacturing
to our subsidiaries in China
and Thailand. Export sales are
the major focus for continued
growth.

Chapter 2
Proﬁle of Tatung Co.

12

2015

TAT U N G C S R

13Products and services
The products and services provided by Tatung Co. cover from optical sector, machinery and energy
sector, and consumer product sector. Please refer to the following pages for more details. The related
production amount and values are list on Figure 2.3-2~2.3-4.

Power Business GroupPower
Equipment BU

Consumer Business Group
AdvancedElectronics BU

Motor BU

Industrial Appliance:
Researching, developing andmanufacturing all kinds of transformers
rated 345kV 1000MVA and under, allkinds of reactors rated 345kV 100MVAR
and under, 161kV class of gas insulated
switchgears and gas circuit breakers, 36kV
series of switchgear, power distribution
equipment, and other industrial equipment.

Ta t u n g ' s m o t o r s b u s i n e s s h a s b e e noperating for over six decades with sales
worldwide. With "Tatung Motors Drive
the World" as its theme. Integrating of all
aspects of electric machine which coveredfor designing, manufacturing, and selling ofelectric motors, immersible pump motors,
PM motors, EV motors, drives, water jacket
motors, generator sets, and total solutionsof power systems.

Wire & Cable:
Responsible for manufacturing and sale ofvarious wires, cables, optical fiber cables,and busway.

Taiwan ExcellenceAward from
Ministry of
Economic Affairs

TIPS
Certification

CED

ISO9001

ISO14001OHSAS 18001

CNS Mark

China
Compulsory
Certification

Environmental
Protection
Label from theEnvironmenta
Protection
Department

TAF
Certification

Japan PSE
Certification

UL Certification

Canadian Standards China Compulsory
Association (CSA)
Certification

Taiwan Excellence
Compliance withAward fromthe
Ministry ofEuropean Directives
Economic Affairs

Appliance BU

The Advanced Electronics Business
Unit (AEBU) focuses on providing
global ODM customers with design
and manufacturing products. The
product lines include 2 main lines:
digital entertainment and Internetof-Things (IoT) products. The digitalentertainment line includes electronic
gaming and imaging accessories.
The IoT products include IP camera,
smart energy management andremote sensing-&-control products.
Tatung's customers can benefit
from Tatung's fast reaction toaccommodate market needs andﬂexibility in design customization. The
on-going research and development
will further enhance the customers'competitiveness in their products.

Compliance with
the European
Directives

Compliance with
Compliance China Compulsory
U.S. Federal
with
Certification
Communications
AmericanCommission forsafetytelecommunications
standards

2306

EU network system ETL verification
verification

2613

Compliance with
Americansafety standards

Compliance with
American safety
standards

TAF Certification▲ Figure 2.3-1 Products and services provided by Tatung Co. ~1

Product Inspection
Label from BSMI,
Ministry of
Economic Affairs

WEEE

RoHS

EnergyConservation
Label

Compliance with Compliance withGermanJapanese emissions& European safety control standards
requirements
by VCCI

Energy Star

Tatung launches Smart Home Energy Management System toprovide efficient, convenient and comfortable green life. Tatung
Smart HEMS is useful for anyone who wants to reduce home energy
consumption and save money to offer users total managementof home energy consumption with appliance control, energy
consumption monitoring, and self-monitoring functions anytime,
anywhere, through any internet-enabled personal device. For new
product developments, the new launched golden 6º 4K curved
Display signiﬁcantly reducing the standard error of 6º elevation designin the visual reflection of light generated, meanwhile to improvescreen contrast images to create the best viewing perspective; theframe-type design with curved base metal material finish delivers
the extraordinary taste. Large home appliances parts, Tatung
continuously devotes itself to the developments of grade 1 energy
label air-conditioning products and refrigerators, and energy-saving
water mark washing machines. For small home appliances, with therising awareness of environmental protection and energy, Tatung
introduces Classic DC fan products which equipped with DC motor
and DC inverter. Comparing with traditional fans, the new generation
Classic DC fans can signiﬁcantly save energy and reduce noise while
retaining the high-quality and green life! Tatung home appliances
products have been awarded the TAIWAN Excellence for over 22
years to demonstrate superior design and innovation capability.

Compliancewith theEuropean
Directives

Compliance with
Americansafety standards

China
Compulsory
Certification

Saudi ArabianStandards
Organization

GMP certification fromthe Department of
Health, Executive Yuan

Environmental
Protection
Label from theEnvironmenta
Protection
Department

Compliancewith German& European
safetyrequirements

Compliance withJapanese emissions
control standards
by VCCI

RoHS

ISO9001

ISO14001

EnergyConservation
Label

Certification
Bodies'SchemerTaiwanCompliance with Product Inspection
Excellence
U.S. Federal
Label from BSMI,
Communications
Ministry ofAward from
Commission for
Economic Affairs
Ministry oftelecommunications
Economic Affairs

WEEE

MIT

AS/NIS
Requlatory
Compliance
Mark

Energy Star

Compliance with
Janan Safety
standards▲ Figure 2.3-1 Products and services provided by Tatung Co. ~2

Chapter 2
Proﬁle of Tatung Co.

14

15
amountTAT U N G C S R

manufactured by:

Product: E3 Electricity Meter New Nic

Tel. +36 28 514065
Fax +36 28 514066
dlms@dlms.com

American National Standard Institute, Inc.

Test
performed

Communication
profileOpening mode

Application
context

Date and time

Digital signature of the test report

Test 13-layer HDLCDIRECT_HDLC

LN

29th Nov 2012

1FF5757E12FAD54ED20A0A5726EA5B4B

The authenticity of the test report(s) has been verified by the DLMS User Association and themetering equipment identified above is listed on its web site at: http://www.dlms.com.
With this, the manufacturer is entitled to display the DLMS/COSEM Compliant mark – shown below– on its product duly identified and on its product literature.

Date: July 12, 2012
Project: 11CA59939
Job: 1001448768
Report: R11CA59939

NATIONALLY RECOGNIZED TESTINGLABORATORY:TATUNGhas successfully passed the DLMS/COSEM Conformance test, under the following conditions: CTT version: CTT version 2.5
 Licensed to: ITRI_Taiwan (2011/06/28)
 COSEM object definitions file version: Object_defs_v2.6_120912.dat
 Media identifiers used: [ABSTRACT, ELECTRICITY]

Underwriters Laboratories Inc.
12 Laboratory Drive, RTP, NC 27709

COSEM
Compliant

The test reports are filed by the DLMS UA. Copies are available from the manufacturer.
This Certificate is only valid for the functions successfully tested. The test has been executed on one
specimen of the product, as identified by the Management Logical Device Name reported. Results
may not be applicable for other test specimens.
Date: Zug, the 30th November 2012

03-EM-F0404 Issue: 1.0
Copyright UL LLC. All rights reserved. May not be reproduced without permission. UL PROPRIETARY AND CONFIDENTIAL. FOR ULINTERNAL USE ONLY. This document is controlled and has been released electronically. The version on the UL intranet is the up-to-date document.
Hard copies are uncontrolled and may not be up-to-date. Users of hard copies should confirm the revision by comparing it with the electronicallycontrolled version.

ANSIPaul Fuchs
General Secretary

IEC

ISO14001JEMIC

OHSAS 18001

MID

4,778,878
62,142484,873
1,696,354

2014

4,493,475
4,162
0

21,117,249
2013▲ Figure 2.3-1 Products and services provided by Tatung Co. ~4

unit: Thousand NTD$

4,150,419
484,033
50,909,666
17,367,687

2014
3,188,671
406,6450

10,000,000 20,000,000 30,000,000 40,000,000 50,000,000 60,000,000

unit: Thousand NTD$

1,107,232
24,421,043
10,054,574
11,129,715

2013

57,553,252
11,290,607
11,942,798
296,077
2,398,338
23,615,727
15,662,725
11,271,423
2014

53,993,039
13,035,113
5,221,136
292,8460▲ Figure 2.3-1 Products and services provided by Tatung Co. ~3

1,000,000 2,000,000 3,000,000 4,000,000 5,000,000

54,464,666

Overseas market

ISO9001

DLMS/COSEM

unit: No.

2013

Domestic market

Tatung Co.
22 Chungshan N Rd, Sec 3, Taipei, 104, TW

Others2,146,484

Overseas market

Bahnhofstrasse 28
CH-6304 Zug
Switzerland

Certification No. 1285
This is to certify that the metering equipment identified as:
Type: ETD-21
Mgmt. SAP = 1, "54415445544432313030303030303031" (TATETD2100000001)

UL METER PERFORMANCE COMPLIANCE REPORT FOR:ANSI C12.20 0.2 and 0.5 Accuracy Classes for Static Meter Test Report

Real Estate Asset Management
Division was established inJan. 2014 provides specialized
investment services from entire realestate life cycle associated withplanning, analyzing, developing,
operating and managing on
behalf of the Tatung Corporate tomaximize asset value and achieve
optimal asset per formancethrough value added real estate
strategy.

Consumer products sector

Machinery and energy sector

566,880

Domestic market

DLMS User Association
devicelanguagemessage
specification

With large-scale system integration capabilities
including 161kV GIS (Gas Insulated Switchgear)and gas circuit breakers; 36kV series of switchgear,
power distribution equipment, and other industrial
equipment; thermal and hydro generation
systems, transmission and distribution systems,
substation systems, water treatment systems, aswell as electro-mechanical systems, and involved
projects throughout the government departments,
schools and enterprises, BU primarily focus on ICT(Information Communication Technology) system
integration services, energy saving and generation
management, mechatronics integration services
and software development, including Tatungsmart energy management system, document
management system, attendance management
system, enterprise resource management system
and various information management systems,
etc. It is worth mentioning that she has alreadywon the software development certificationof the Capability Maturity Model Integration(CMMI) maturity Level 3. The Public Works
division newly established in 2014, provides highquality total solution to customers, combinedwith multidisciplinary professionals which consistsof the fields of power, electronics, mechanics,
smart control, information, communication,transportation and project management,
coordinates cross interface and integrated design,
implementation, project management withrelated technical support.

▲ Figure 2.3-4 Tatung Co. domestic and overseas sales information

IoT business opportunity is increasing therefore
Tatung's Smart Solutions Business Unit integrates
energy saving products, ICT technologies,
big data analysis and energy management
systems to provide customers with the best
applications. Tatung provides the Smart Building
Management System, to analyze energy datato help you set a reasonable energy capacity,
uninstall or improved insufficient equipment
together with a management system that
optimizes the best energy-saving effect. The
Smart Grid Solutions include all kinds of smart
meters and AMI system. We are capable ofintegrating AMI systems for worldwide power
utilities. In addition, we also develop Advanced
Distribution Automation System (ADAS) andthe micro grid system integration. Regarding
to clean energy ﬁeld, we are OEM in the solarsilicon ingot business as an Ingot-Growing
Center.

valuesSystemIntegration BU

Smart Solution
BU

Real Estate AssetManagement
Division▲ Figure 2.3-3 Tatung Co. production

System Business Group▲ Figure 2.3-2 Tatung Co. production

2015

Optical sector

10,000,000 20,000,000 30,000,000 40,000,000 50,000,000 60,000,000

Note: Data is from consolidated report. The data in 2013 is recalculated due to sector change in 2014.

Chapter 2
Proﬁle of Tatung Co.

16

2015

TAT U N G C S R

173Structure andChgovernance

3.1 Corporate structure
The governance structure of Tatung Co. is shown on Figure3.1-1. The top manager is Chairman, Wei-shan Lin, and hedoes not have any other administrative position. Apartfrom the administrative divisions, Tatung Co. is also consistedwith Power BG, Consumer BG, System BG, Real estate asset
management division, and domestic/overseas subsidiaries.

a sound corporate governance framework. In
recent years, we have faced serious challenges
on business; we not continue with ongoingorganizational and physical adjustment, thefocus of operations and integration of group
resources, but also review and revise the relevant
corporate governance approach to enhance theoperational efﬁciency of corporate governance.

3.2 GovernanceTatung Co. governance best practiceprinciples

Tatung Co. works closely with changing regulations andobserves the world current events to the construction of

In order to establish sound corporate governancesystem, Tatung Co. adopted the principles of
Taiwan Stock Exchange Corporation (TWSE) and

Administration

General Administration Division
Finance & Accounting Division
Operation Support Division
Human Resources Division
Management Information System Division
Environment & Safety Division

Power BG
Shareholders’Meeting

Board ofDirectors

Power Equipemnt BU1Motor BU2

ChairmanPresident
Consumer BG

Advanced Electronics BU
Appliance BU3

Audit Committee

System BG

System Integration BU

Real Estate AssetManagement Division

3.1 Corporate structure
3.2 GovernanceNote: The chart is updated to April, 2014.
Note 1: Owns Tayuan Plant and Taoyuan Wires and Cables Plant at Dayuan
Industrial Park in Taoyuan City.
Note 2: Owns San-Hsia Factory in Sanxia District, New Taipei City.
Note 3: Owns Taoyuan 1st Plant in Dayuan District, Taoyuan City.
Note 4: Owns Crystal Growing Center at San-Hsia Factory and Electrical
Meters Center at Tayuan Plant.

Smart Solution BU4Domestic subsidiaries
Overseas subsidiaries

the GreTai Securities Market (GTSM) and published"Tatung Co. governance best practice principles"in 2014. The principles are agreed by board of
directors and aiming to achieve the followings:
1. Protect the rights in interests ofshareholders.
2. Strengthen the powers of the board of
directors.
3. Fulﬁll the function of supervisors.
4. Respect the rights and interests ofstakeholders.
5. Enhance information transparency.

Tatung Co. code of ethics
In order to guide the directors and managers of
ethical conduct, for example, prevent conﬂicts ofinterest, to avoid the chance of personal interestsand fulﬁll the duty of conﬁdentiality, fair dealing,protection and proper use of company assets,
to follow the laws and regulations, to encourage
the reporting of any violations of law or ethicalbehavior and conduct of disciplinary measures,
Tatung Co. has developed "Tatung Co. code of
ethics" and agreed by the board of directors.

Tatung Co. ethical principle
In order to establish an ethical and soundmanagement of corporate culture development
to build up a good business mode of operation,risk control mechanism and sustainable businessenvironment, Tatung Co. published "Tatung Co.
ethical principle". The principle prohibits director,
supervisor, manager, employees, and mandataries
or persons having substantial control shall not
conduct unethical behavior. Ethical training andeducation are conducted among the mentioned
personnel regularly. Persons and companies
who have business with Tatung Co. are invited
to attend the education to fully understand thecommitment made by Tatung Co.

▲ Figure 3.1-1 Tatung Co. organization chart

Chapter 3
Structure and governance

18

2015

TAT U N G C S R

19

▲
▲

Nationalityor
corporate
seat

Name

Shareholders' meeting

Board of directors

Shareholders' meeting is consisted with eachshareholder and held once per year. Extraordinary
shareholders' meetings are held under exceptional
circumstances. Each shareholder has right toexpress his/her opinions to the company andinvolves in decision making with votes. Tatung Co.
has the group which is responsible for gathering/
disclosing company's information and responding
to shareholders. Tatung Co. also setup company's
official site to disclose the related governancenews and company activities and to act as acommunication channel between the company
and shareholders1.

The highest governance authority of Tatung
Co. is the board of directors. The members of
the board are listed on Table 3.2-1. Tatung Co.
Company Act list that the company shall have
five to nine members in board of directors andshall be appointed for a period of three years.
The shareholders shall vote from the director
candidate list at shareholder's meeting. The
number of the directors elected to not less than
three and not less than one fifth of the numberof directors of independent directors. The
professional qualifications, number of shares
owned, part-time constraints, nominated andelected way and others of independent directors
should be according to regulation and Company
Act. The board of directors manages thecompany operation performances, works hard
to maximize the benefits for the shareholders.
When there is event of conﬂicts of interest duringboard of directors' meeting, Tatung Co. follows
the measures in related regulations. Figure 3.2-1
and Figure 3.2-2 demonstrates age and gender
distribution of board of directors. Table 3.2-2
shows major resolutions of the board of directors.

Note 1: Contact window for shareholders
http://www.tatung.com/en/stock_contact.asp

Male
1

Below 50

1

Female550~60Over 60

Mr. Wei-shan
Lin

Title

Table 3.2-1 List of board of directors and functional committees

Compensation
Audit
committee committee

Job title assumed in the Company and any other company
Chairman of Chunghwa Picture Tubes, Ltd. Chairman of Forward Electronics Co., Ltd.
Chairman of Shan Chih Semiconductor Co., Ltd. Chairman of Green Energy Technology
Inc., Chairman of Tatung Consumer Products (Taiwan) Co., Ltd., Chairman of Shan Chih
Asset Development Co., Chairman of Tatung Fine Chemicals Co., Ltd., Chairman of Toes
Opto-Mechatronics Co. Chairman of Tatung SM-Cyclo Co., Ltd. Chairman of Chunghwa
Electronics Development Co., Ltd. Chairman of Tatung Die Casting Co., Ltd. Chairman of
Tatung Medical & Healthcare Technologies Co., Ltd. Chairman of Shan Chih Investment Co.,
Ltd. Chairman of Tatung Company of Japan, Inc. Chairman of Tatung Electronics (Singapore)Ptd. Ltd. Chairman & President of Tatung Wire and Cable (Thailand) Co., Ltd. Chairman of
Tatung Electrics (Singapore) Pte. Ltd. Chairman of Taiwan Telecommunication Industry Co.,
Ltd. Chairman of TISNet Technology Inc.

Republicof China Chairman(Taiwan)Republic
Ms. Wen-yen K.
of China Director
Lin(Taiwan)President of Tatung Company, Chairman of Tatung System Technologies Inc. Chairman of
Tatung Information (Singapore) Pte. Ltd. Chairman of Tatung Mexico S.A. de C.V, Chairmanof Tatung Czech s.r.o. Chairman of Elitegroup Computer Systems Co., Ltd.

Mr. Wei-tungLin

Republicof China Director(Taiwan)Direct of Tatung Industry Company. Advisor of Wan-Heng Investment Co., Ltd. Advisor ofHeng-Sheng Investment Co., Ltd. Supervisor of Adelaide Paciﬁc Co., Ltd.

Mr. I-hua
Chang

Republicof China Director(Taiwan)Chairman & President of Shan Chih Asset Development Co., Ltd. Director of Tatung Industry
Company Director of Cheng Sheng Broadcasting Corp. Director of Chunghwa Electronics
Development Co., Ltd. Chairman of HEDA Biotechnology Co., Ltd. Chairman & President of
Chih Sheng Realty Co., Ltd. Director of Kuender Co., Ltd.

Republicof China Director(Taiwan)Director & President of Shan Chih Semiconductor Co., Ltd. Director of Tatung Fine Chemicals
Co., Ltd., Director of Green Energy Technology Inc., Chairman of Greater Power Ltd. Directorof Tatung Company of Japan, Inc. Director of Phecda Technology Co., Ltd. Chairman &President of Chih De Investment Co., Ltd. Chairman of Ultra Energy Holdings Ltd. Chairman of
Ultra Energy (Weifang) Technology Co. Ltd. Chairman of Shang Chih International Chemical
Industry Co., Ltd. Chairman of Huaian Tatung Advanced Technology Materials Co., Ltd.
Chairman of Wujiang Shanghua Material Technology Co., Ltd. Chairman of Wujiang Shang
Huah Plastic Co., Ltd. Chairman of Dongguan Tongli Trading Co., Ltd. Director of Chih Sheng
Investment Co., Ltd. Director of Chunghwa Electronics Development Co., Ltd.

Republicof China Director(Taiwan)–Republicof China Director(Taiwan)President of Tatung High School
Applied Mathematics Associate Professor of Tatung University

Mr. Lung-ta
Lee

Representativeof TatungUnviersity
Representativeof TatungUnviersity
Mr. Huo-yen
Chen

Republic
Mr. Peng-fei Su of China(Taiwan)Republic
Mr. Tzong-derof China
Liou(Taiwan)Republic
Mr. Chi-mingof China
Wu(Taiwan)

Independent
Director○○

Senior Vice General Manager in Investment Department, Cheng Ye Assets Management
Co., Ltd. Independent Director, San Chih Semiconductor Co., Ltd., Independent Director,
Vectorite Biomedical Inc.

Independent
Director○○

Distinguished Professor, College of Law, National Chengchi University, Director of Taiwan
Administrative Law Association

Independent
Director○○

Associate Professor, Department of Finance, National Chengchi University, Independent
Director, TSC Auto ID Technology, Independent Director, Ennoconn Corporation

3
▲
▲

Date
8

▲ Figure 3.2-1 Genders distribution of the board of directors.

▲ Figure 3.2-2 Age distribution of the board of directors

Table 3.2-2 Major resolutions of the board of directors

Major resolutions

2014.03.18

The board of directors resolved to convene the 2014 regular shareholders' meeting.

2014.06.17

The company plan to acquisition of CPT private placement common stock according to thearbitration award. New appointment of the compensation committee.

2014.12.30

The change of internal audit ofﬁcer (Reason: retirement)

Chapter 3
Structure and governance

20

2015

TAT U N G C S R

21

Audit committee
Tatung Co. has Audit Committee (which is
responsible to Board of Directors) to review
and assess the qualitative aspects of financial
reports, the registered accounting fir m's
selection, independence and qualifications, theeffectiveness of the systems of internal control
system.

Audit Committee (functional)
The board of directors also has Audit Committee(functional) which is responsible for oversight of
the Company Act, Securities and Exchange Act,and such other related laws and regulations.

Compensation committee
The Compensation Committee is responsible
for approving the Compensation Committee
Charter for intensifying corporate governanceand consolidating the director and executive
compensation programs. In regarding to theBoard's performances, Tatung Co. evaluates
the performances in accordance to "Corporate
governance self-evaluation indicators" andreports the results to Audit Committee (functional).
Tatung Co. authorizes the board of directors to▲ Figure 3.2-3 Structure of internal

control committee

determine the directors' traveling expenses andremuneration based on the contribution to theoperations of the Company with reference tothe domestic and outside the industry standards
agreed. The president, vice president andassociate adhere to the orders of the Board
to deal with the company's business. The
appointment, dismissal and remuneration are
following the Companies Act. Allocation of
rewards such as the company has a surplus, andthe other in accordance with the provisions ofCompany Article 24. For more information, pleaserefer to Tatung 2014 Annual Report, page 17-18.

Internal control system and internal
control committee
In order to promote the effective operation andethical management of the company, Tatung Co.
particularly established "Internal Control System".
The mission is to:
1. Ensure the enforcement of company
policies and rules.
2. Avoid the waste, lost and non-efficientuse of assets.
3. Ensure the accuracy of accounting andoperating information.
4. Evaluate the performances for eachdivision.

▲ Figure 3.2-4 Tatung Co. internalInternal control system covers all operationsof Tatung Co., including accounting, finance,planning, organization, control and management,
and infor mation about sales, production,purchasing, materials, engineering, personnel andresearch and development. Tatung Co. follows"Regulations Governing Establishment of Internal
Control Systems by Public Companies" proclaimed
by Financial Supervisory Commission, dividing thebusiness operations to Sale and receipt cycle,
Purchase and payment cycle, Production cycle(environment, health and safety issue included),
Labor and wage cycle, Finance cycle, Fixed
asset cycle, Investment cycle, and Research anddevelopment cycle, as well as setting out the
management controls for data access and otheractivities. Tatung Co. monitors and controls thesystem and operation procedures continuously
by carrying out the internal auditing and review
meetings of Internal Control Committee. Such
practice can enhance the internal control
system and optimize the efficiency of corporate
governance. Figure 3.2-3 shows the organizationof Tatung Co. internal control committee, Figure
3.2-4 shows Tatung Co. internal control system
statement.

Internal control system is not only practiced in
Tatung Co. but also practiced among Tatung
Co.'s subsidiaries. The subsidiaries are graded into
different levels according to their scales. Different
levels have different audit frequencies.
In addition to internal control system, Tatung
Co. has introduced and maintained variousof management systems in the factories for
specific topics, such as ISO14001 (environment),
OHSAS18001 (health and safety), ISO9001 (quality)
and others. The factories follow the procedures ofthe management systems to review and update
the related laws and regulations. At the sametime, the factories conduct internal audit andmanagement review to ensure the operations
can comply with the laws and regulations. The
administrative in headquarter also announce thelatest and related regulations to the employees by
publishing on the internal website and/or throughe-mails. In this way, the employees will gain theknowledge of regulations and avoid breachingthem at work.

▲ Figure 3.2-5 Regulation promotions on internal website

control system statement

Chapter 3
Structure and governance

22

2015

TAT U N G C S R

23Industry-educationcooperation▲▲

Risk management
When facing on rapid changing
business environment and climatec h a n g e , Ta t u n g C o . a s s i g n s
responsible departments to process
risk assessment on significant topics.
Table 2.4-1 shows Tatung Co. risk
management structure.
▲▲

Category

Table 3.2-4 Tatung Co. risk management structure

Riskmanagement

Bodies in charge

Responsibilities

Strategy &operationrisk

1. Board of directors
2. High level
management
3. Management ofeach factory anddivision

1. Stipulation andimplementation ofmanagement policies.
2. Assessment and analysis ofoperation performance.

Market risk

Sales unit of eachfactory and division

Business and sales promotions
as well as market researchand evaluation.

Financial &liquidity risk

Finance &Accounting Division

Final accounting of cost,funds allocation and control,and hedging of interest andexchange rates.

Legal risk

Lagal department

Process of litigation and nonlitigation cases.

Table 3.2-5 The risks and counter measures of Tatung Co.

Item

Measure• Tatung Co. states that the employees are prohibited to perform malpractices or accept

EthicalNon-ethicalmanagement behavior

Interest rate
Financegifts of others in regarding to their jobs on company rules, ethical corporate management
best practice principles, and business ethics statement for group employees. Tatung Co.
also establishes rigorous and effective accounting system and internal control system toprevent bribery and acceptance of bribes, illegal campaign contributions.
• The company has a mechanism of processing employees' complaints for employees'
unethical conducts. The company maintains secrecy and inspects the reported contents
as well as protects informants' rights and interest.
• Derivatives can be used as a hedge against interest rate ﬂuctuations for the company's
long-term debts.
• When considering mid to long-term bond issues, the company carefully sets its target
interest rate to lower its interest rate risks as much as possible. For example, thecompany's offshore exchangeable corporate bond issue offers a ﬁxed interest rate, while
its domestics secured convertible bond offers a zero coupon rate.

The company has a natural hedge against currency fluctuation as its business involves
Exchange rate imports and exports. It also utilizes derivatives to hedge the remainder of its foreignexchange position that is exposed to currency exchange risks.

Derivatives
treading

The management of risks involving derivatives are set forth in the company's "Operational
Procedures for Derivatives Treading". The company also has an internal control system tosupervise the loss limit of foreign currency transactions.

• The company carefully monitors any changes in local and foreign policies and makes
Legal

MarketChanges inpolicies andlaws

violations of regulation.

• Continue to run occupational health and safety management system to elevate healthand safety performance.

• Conduct "Disaster Prevention Pays" program and internal control system to prevent theviolations of regulation.

• Conduct monitoring on operation site, job safety analysis and establish safety S.O.P.
Carbon emission Conduct GHG emission inventory and energy saving projects.
ClimatechangeWater resource Promote water saving projects.
Loss fromdisasters

Policy and management
Established in 1918, the foundation of thecompany is built on four fundamental values –
integrity, honesty, industry, and frugality. They are
represented as the essence of the company's
commitments to our stakeholders.
Mr. T. S. Lin, Chairman Emeritus of the company
further extended the precepts behind thesecore values to serve as the guidelines for thecompany's continued success and prosperity.
To be able to fulﬁll corporate social responsibility
and contribute to the progress of economy,
environment and the community, Tatung Co.
set "Tatung corporate social responsibility bestpractice principles" to manage the economy,
environment and social risks and impacts in 2014.
The principles act as a guidance for implementing
corporate governance, sustainable development
and the environment, the maintenance of social
welfare, strengthening CSR disclosure. Tatung Co.
yet to be established "CSR Committee", General
Administration Division is responsible for promoting
and managing the current issues related tocorporate social responsibility.

appropriate adjustments in the company's internal control system and operations whennecessary.
• The company's R&D units and financial department continues to avail of and seek
various investment incentives, such as tax credit, granted by the Ministry of Economic
Affairs and other government agencies.

Concentration The company will diversify its customer base in order to reduce the concentration of sales.
of salesConcentration The company will arrange for alternative sources for purchase in order to reduce theof purchase concentration of purchase.
• Continue to run environmental management system to elevate environmental
performance.
Environment• Conduct "Pollution Prevention Pays" program and internal control system to prevent theEnvironment/ health andsafetyHealth andsafetyCorporate Social Responsibility

Tatung Co. makes property insurance (all risk type) to transfer the risks. Tatung Co. also
requests engineers to provide improvement recommendation for the potential flooding
areas. The factories then enhance their preventing plans to reduce the level of losses.

To cultivate young engineering talentand to lend efforts to research anddevelopment through cooperation
between the company and TatungHigh School as well as Tatung University.
Realizing the importance of education
in a society with a knowledge-based
economy, Tatung Co. sponsors theschools ’ major projects while also
contributing industrial experienceto the teaching. As a responsiblec o r p o r a t e c i t i z e n , Ta t u n g C o .
regards its dedication to education
as a manifestation of long-term
commitment to social well being.

Shareholder
responsibility
To pursue maximum returns
for our shareholders and tomaintain a stable dividend
policy.

Employee harmony
To encourage self-motivationand cooperation amongst
employees through theorganization of proﬁt centers
to ensure fair compensation,
incentives, welfare benefits,
as well as to provide on-thejob training.

FR

UG

IN

AL

DU

Customer satisfaction
To re-invest profits in pursuitof better product quality so
as to create value for ourcustomers.

ITY

IN

Y

HO

STR

TE

NE

I
GR

ST

TY

Y

Disclose on non-ﬁnancial information
In order to actively and effectively disclosecompany information and show theachievements in sustainable development,
Tatung Co. followed GRI (Global Reporting
Initiative) framework and started to publish"Tatung Corporate Environmental Report" since
2002. Starting from 2008, the environmental reportrenamed to "Tatung Corporate Sustainability
Report" due to the balance of disclosed
information. From 2015, with the request of theauthority, we once again changed its name to"Tatung Corporate Social responsibility Report".

Ta t u n g C o . w i l l p u b l i s h c o r p o r a t e s o c i a l
responsibility report in June every year to be inaccordance with our CSR best practice principles
and the request by authority to disclose Tatung
Co.'s performance in the economic, social andenvironment. The report works as a tool forcommunicating with stakeholders. Tatung Co.
also encourages her subsidiaries to issue corporatesocial responsibility report. Currently CPT and
GET also issue their corporate social responsibility
report every year.

Chapter 3
Structure and governance

24

2015

TAT U N G C S R

25

4Supply chain

Chmanagement,
product
responsibility
and customer
service

4.1 Supply chain management
Management
Tatung Co. believes that with good relationship with decent
suppliers can make sure getting high quality parts/products
to raise productivity to share the beneﬁts to the customers
around the world. Hence, Tatung Co. has "Supply Chain
Management Division" in headquarter to be in charge ofthe selection and management on the suppliers. As forthe management of suppliers in the subsidiaries, Tatung
Co. conducts internal control to audit the management
performance on suppliers in the subsidiaries.

0.69%

0.54%

▲
▲

Good quality, competitive price, on time delivery, andservice are the first consideration when Tatung Co.
purchases raw materials, parts and products. Tatung Co.
requests her suppliers to include "Quality inspection checklist" when deliver goods to ensure the quality. Tatung Co.
also prefers purchase from local suppliers in Taiwan in orderto support local business and fulfill social responsibility.
The main suppliers are from Taiwan, followed by China.
The details are list in Figure 4.1-4. Meanwhile, in order tomaintain excellent product quality, Tatung Co. requests
suppliers to use brand new materials in providing mainmaterials, parts, and products.

On the other hand, Tatung also requsts suppliers
to comply with corporate social responsibility byasking suppliers sign an agreement, as well as
includes honest terms and human rights issues(including human rights, freedom of association,
child labor, forced labor, etc.) in suppliers
contract. Consumer BG has include CSR-related
issues into supplier audit process. Tatung Co. willconsider fully into each business group.

Category

Taiwan2.58%

4.2 Product responsibility
4.3 Sales and customer
services

Table 4.1-1 Category of suppliers and introducing proceduresManagement

Category I

1. Important materials (parts, components, halfready products, and products).
1. On-site assessment
2. ODM/OEM
2. Sign procurement
3. Outsourcing (including full case, manufacture
contract
only, product only).
3. Sign supplier declaration
4. Signiﬁcant to product quality that need intensive
management and tutoring.

1. Monthly
assessment1
2. Annually reevaluation2

Category II

1. Suppliers, who provide raw materials, ready tosale products, imported components, with lessquality risks.
2. Suppliers who are world famous company with
top capability in product and QA/QC.

1. Document review
2. Sign procurement
contract
3. Sign supplier declaration

Monthlyassessment1

Construction

Suppliers who build factory, apartment, ofﬁce
building, system installation, or repair project.

1. On-site assessment or
document review forexisted cases
2. Sign procurement
contract
3. Sign supplier declaration

Evaluation
after the caseis completed

Others

1. Suppliers who provide ofﬁce appliances, hard
1. Sign procurement
wares, software, waste disposal, veriﬁcation, etc.
contract
2. Suppliers who provide instruments or equipments.
2. Sign supplier declaration
3. Technical maintenance service.

China

4.1 Supply chain
management

Tatung Co. groups her suppliers into four
categories; each category has its own evaluation
standard. The introduction of the new supplierin Category I requires on site assessment by
evaluation team. The assessment content mainly
includes design, technical capabilities, quality
management, manufacturing capabilities
and management capacity. The introductionof the new supplier in Category II requires
document review. For construction category,
the introduction of the new supplier requires
on site assessment. In addition, Tatung Co.
also evaluates the management of hazardous
substances (RoHS and REACH), conducting safetymeasures for hazardous job, and implementationof environmental management system as an
extra evaluation for introduction of a new supplier.

Introducing procedure

3.08%

1.38%

Supplier introduction and evaluation

Classiﬁcation criteria

Hong Kong(by numbers)
91.74%Japan
South Korea
Others▲ Figure 4.1-1 Sources of suppliers in 2014

Monthlyassessment1

Note 1: Increase or decrease procurement amount based on the result of monthly assessment.
Note 2: Maintain business or search for second source based on the result of re-evaluation.

Chapter 4
Supply chain management, product responsibility and customer service

26

2015

TAT U N G C S R

27

ISO9001 certifications

Suppliers are implemented monthly assessment
in aspect of quality, delivery, price, and service(Figure 4.1-3). Any non-conformities will be
requested to correct. Another annually re-

Supplier

R&D

Procurement

evaluation is periodically implemented for main
components suppliers and outsourcing vendors.
Tatung wishes the suppliers who collaborate withus can grow together. As for the safety of theservice-providing suppliers (construction, waste
disposal, repair) who operate in the factories andsubsidiaries, Tatung Co. implements "Tatung Healthand Safety Management Method for Contract
Suppliers" to reduce the risk from accidents.

QA/QC(CSR issues
included)

BU top
Manufacture management

SCMD

QualifiedQualified
Providesample forinspection

Evaluation
based ondocument
review andon-siteassessment

On-siteassessment

Include into
file andmanagement

Note: The management process of Consumer BG▲ Figure 4.1-2 Supplier management process

7.25%

0.83%
Grade A

Grade A

Grade B

Grade B

Grade C or D
97.50%▲ Figure 4.1-3 Result of supplier monthly assessment

in 201492.75%▲ Figure 4.1-4 Result of supplier annually re-evaluation

Quality management
Product quality and safety is the
keystone of sustainable operation for
a company. By providing high quality
and safe products can build the brandimage, enhance competitivenessand create high-profit, low-riskbusiness model, and achieve a winwin situation for consumers andcompany. Based on this philosophy,
the products and factories of Tatung
Co. have established ISO 9001 Quality
Management System and passed
the verification, as shown in Table
4.2-1. The system can implement
standardization, deviation reduction,
as well as a tool to pass down
the knowledge and experiencesinternally. In addition, they system
can enhance the management
capability, product quality stability,
reduce product defect rate andreduce complain. The system
can also enhance confidence ofcustomers, thus expanding the market
and enhancing competitiveness.
Other than the management system,
Tatung Co. has Calibration Lab andTatung Environmental ResearchCenter in headquarter. These twolaboratories provide accurate
measuring and calibration test
services and hazardous substances
testing service. Other than those,
Tatung Co. has Transformer TestingLab, Switchgear Testing Lab and Air
Condition Facility Testing Lab in thefactories (as shown in Table 4.2-2) toprovide the assurance of excellent
quality.

Table 4.2-1 Tatung product acquired ISO 9001

Factory

Registered productRegisterdate

Taoyuan
1st Plant

ISO 9001:2008 → Window mounted air conditioners,
separated type air conditioners, dehumidiﬁers, box
shaped air conditioners, water cooling central air
conditioning systems, rice cookers, electric fans,
refrigerators.

1993.12.09

San-Hsia
Factory

ISO 9001:2008 → Generators (less than 10,560KVA),
electrical motors (500HP and above), electrical motors(less than 500HP).

1993.12.14

TayuanPlant

ISO 9001:2008 → Oil-immersed transformers (below andincluding 245KV), Oil-immersed reactors (below andincluding 345KV), Oil-immersed potential & current
transformers (below and including 69KV), Dry typetransformers (below and including 36KV), Dry typereactors (below and including 36KV), Cast resin dry
type transformers (below and including 36KV), Cast
resin dry type potential & current transformers (below
and including 36KV), High voltage & low voltage
metal-enclosed switchgear & control gear (below
and including 72.5KV), Metal-clad switchgear (below
and including 36KV), Motor control center (below andincluding 15KV), Metal-enclosed low voltage power
circuit breaker switchgear(below and including 600V),
Distribution board (panel) (below and including 600V),
Rectiﬁer (below and including 600V), Amorphous metaltransformers (below and including 36KV), Gas insulated
switchgear, Capacitors, Watt-hour meters.

1994.08.03

ISO 9001:2008 → Power wires and cables (including
Taoyuan cross-linked polyethylene insulated shielded power
Wires and cable rated 161 KV and below), bus-way, electronic
Cableswires, telecommunication wires and cables, opticalPlantﬁber cables, bare copper wire, enameled copper wires,
tinned single solid copper wire.

1994.07.23

CrystalGrowing
Center

2011.12.27

ISO 9001:2008 → Multi-crystal silicon ingots

▲
▲

0.83%

4.2 Productresponsibility▲▲

The detailed management measures are shownon Table 4.1-1 and Figure 4.1-2. The assessment
result above B grade of a supplier can then be
introduced. All categories of supplier are required
to sign procurement contract and declaration.

TAF certificaitons

Table 4.2-2 TAF certiﬁed laboratories in Tatung Co.

Name of laboratory andcertiﬁcation number
Calibration Lab
L0003-120207

Testing item

Date ofcertiﬁcation

Measuring and calibrating ofproducts

1993.12.09

Tatung Environmental Research Waster quantities and quality,
Centerhazardous substances of
L1697-131009
electric and electrical products

1993.12.14

Tatung Transformer Testing Lab
L2306-130411

Transformer testing

1994.08.03

Air Conditioning Facility TestingLab
L2270-140417

Cooling capacity and EER of air
conditioners

1994.07.23

Tatung Switchgear Testing Lab
L2308-140316

Switchgear testing

2011.12.27

in 2014

Chapter 4
Supply chain management, product responsibility and customer service

28

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TAT U N G C S R

29

Product safety and labeling
Product safety
Most of the countries make the laws andregulations in regarding to product's quality andsafety in order to protect their citizens. Brand
owners must pass all the tests and acquirecertifications then can put their products
into markets. In order to comply with related
regulations among the world, Tatung Co. designs
and manufactures the products (including ODM/
OEM products and accessories) to meet therequirements of the regulations. Before the bulk
production, the samples must pass the tests andmanaged by SAP management system. After all
the test results have met the requirements, bulk
production and sales then can be made. Table
4.2-3 lists the relevant regulation requirements,
standards and verification internationallyadopted by Tatung Co.

In addition, for the defected products fromthe design or manufacture stage, Tatung Co.
makes recall on BSMI official website1, medias
and TCPC website2 to prevent the consumers
getting harmed from further using of suchproducts. For the problem occurred, Tatung Co.
will strengthen overall quality control in supply
chain, also conduct Design/Process Failure
Modes and Effects Analysis (DFMEA / PFMEA)
and incorporated into Design Guideline Check
List measures to prevent recurrence. Tatung Co.
will do the best for providing consumer healthy,
energy-efficiency, and safe products. In 2014,
two violations against Regulations Governing
Registration of Product Certification, themitigation measures were implied (shown on
Table 4.2-4).
Note 1: BSIM ofﬁcial website
http://safety.bsmi.gov.tw/wSite/lp?ctNode=4735&CtU
nit=2583&BaseDSD=7&mp=65
Note 2: TCPC ofﬁcial website
http://tcpc.tatung.com

Product researchand develop

Sample making
and testing

Review thetest result fromsample

NG
Pass

Pass

Research stage
trial-run,veriﬁcation andcertiﬁcation offunction andreliability

NG

▲
▲

CNS Standards, China Compulsory Certiﬁcation, Canadian Standards, American Safety Standards,
ETL Veriﬁcation, EU Network System Veriﬁcation, Japan PSE Certiﬁcation, Green Mark, etc.

System BG

ANSI International Certiﬁcation, IEC International Certiﬁcation, DLMS/COSEM Conformance, etc.

▲▲

Review
before mass
production

Sample making
for certiﬁcationand veriﬁcation
before mass
production

Mass production
and release onto
marketMonitor the qualityof product on themarket

Pass
Review for preproduction

Table 4.2-3 Standards, certiﬁcations and veriﬁcations acquired by Tatung Co

Power BG

Consumer BGNG

CNS Standards, China Compulsory Certiﬁcation, American Safety Standards, U.S. Federal
Communications Commission for Telecommunications, Product Inspection Label from BSMI,
Japanese Emissions Control Standards, Green Mark, Energy Label, Water Label, etc.

Table 4.2-4 The mitigation measures taken for against registration of product certiﬁcation in 2014

Product and its
model number

Cause

Low voltage single
phase motor SKDDBKMistakenly
registration model
number (SKD-DB)

Water dispenser
TLK-8667

The supplier did
not produce
the dispenser inaccordance to theregulation.

Fine(NTD$)

Mitigation measure

Prevention measure0

Corrected BSMI registration

Double checking registration
information for new product(including series models)0

Ceased to sale andrefunded to customer.
Stopped to work with that
supplier.

Added a S.O.P. for checking
conformity of BSMI for houseappliances (including
important parts) before
receiving from suppliers.

Correct thedefected partand prevent reoccurrence

Chapter 4
Supply chain management, product responsibility and customer service

30

2015

TAT U N G C S R

31★ Few models of dehumidifiers (Figure 4.2-

1) manufactured in 2007 are recalled since2007 due to one defected part provided bya supplier. Such defected part will cause
unexpected accident while the machine
is running. Consumers who have theseparticular models, please make a phone callto Tatung Co. or TCPC and the specialist willvisit your place for service free of charge;★ one of the fluoresced lamps (Model: LS3U21WD) (Figure 4.2-2), batch number 0904,
0905 and, 0906, is recalled due to parts
problem. All the consumers will have thedefected lamp replaced with a new one
when they bring the defected one to any of
Tatung 3C Stores;★ two models of electric water boilers (TLK-52Y
and TLK-56Y) with the production number liston Table 4.5-4, some parts has quality issue
and the customers can take the boiler to
TCPC to replace the part for free of charge.

TWD-500B

TWD-660B

TWD-510B

TWD-200HB

TWD-511B

TWD-1400B

TWD-711B

TWD-1400BL▲ Figure 4.2-1 Dehumidifiers that need to be recalled▲ Figure 4.2-2 Fluoresced lamp thatneed to be recalled▲▲

Table 4.2-5 The water boilers that need to be inspected and replaced part

Model No.

TLK-52Y

TLK-56Y

Production No.

3AY7094*****

3AY8094*****

Production No.

3AY7097*****

3AY8097*****

Production No.

3AY7098*****

3AY8098*****

Other than the recall or warrant withdefected products, Tatung Co. actively
responds the concern about cook wares
made of aluminum in consumers. Tatung
Co. has put varieties of stainless steel ricecooks (whole model or accessory only)
on the market in recent years to satisfy
consumers’ demand.

Memory oand happf tasty
iness

most
is the a m o u s
r
e
k
is
d f
coo
Rice t i o n a l a n ng Co. It . In
u
i
t
m
d
u
a
T
a
in
r
r
f
t
alum
ct o
ed fo
produ made of minum us ttention
mainly years, alu rew little a years, the nearly g wares d t in recent publicatio ty,uecookin sumers. B tinues the t food saf oking
n
u
n
o
o
o
o
c
c
b
c
r
a
to
ssion
emia
hough
sed foacad vant discuproduct u ussion. Alt sure of
c
le
is
e
of re luminum ised for d n not b ausedaand a o been ra reports c already c
ls
is
h
a
c
it
r
s
,
a
a
s
h
.
d reseuman
relate ffects on h attentionrathe e mers’ ext
Base d on the con sum er's perc
consu
ept
fulfillment of corporate social resp ion andTatung Co. gradually improved and onsibility,changedthe content of rice cookers. Firstof all, for theinne r pot whic h dire ctly con tacts
ingredients, we changed the mat with theerial fromaluminum to stainless steel (304
grade). At
the meantime, we also held theoldreplace for the new stainless stee inner pot
l inner pot
activities to consumers. Tatung alsochange the material for outer pot, began toeven it withno direct contact to the ingredie
nts, due tocare for the feelings of the consum
ers.
rice
coil cooker
The heating method ofto th to crea s is thecoil e origin te stea outer poam
con re bot al desig to co t heate
coo ductivit h alumin n of o ok ing d by hstee king re y is min um, th uter po redients eating
con l for ou sult. Th imum w e varia t and h . Due
end ductivit ter pot e new hich g tion in th eating
met and m y to the which design iven ex ermalof p al bind ore co heatinghas diff uses st cellent
laun utting in ing issu mplex t coil. It erent thainless
to c ched v a lot o e. Tatu echnolo require ermal
their onsume ariety o f effort ng is s gy to s highres
till
s in
dem rs wf
and ith frestainles recen at the olve
s
.
c
t
edo
m o steel ric years a ost
f che co ndoiceoto m kers
eet

Chapter 4
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32

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TAT U N G C S R

33

Product labeling
In order to let consumers use the products
safely, correctly, and avoiding safety issue
due to incorrect operations, BSMI announced
guidelines for electrical product labeling. Tatung
Co. follows the guideline and label the required
information on the products or on the package
or on the instruction manual. In addition,
Tatung Co. also includes the instruction guide,maintenance guide and notice in the packages(as shown on Figure 4.2-3). Such information is
also provided on TCPC ofﬁcial website (as shown
on Figure 4.2-4).
Tatung Co. has responsible department for the
management, review, and monitor of productlabeling, as well as takes part in BSMI market
survey to ensure the correct labeling.。
▲ Figure 4.2-4 TCPC provides product information and manual on the▲ Figure 4.2-3 Product labeling and instruction (e.g. refrigerator)

official website

Label of sustainability on products and services

Yes

No

Manufacturer, ODM/OEM,
importer√-

Hazardous substances (RoHS)1√-

Safety instruction√-

Disposal treatment

√

-

▲
▲

Although Tatung Co. has put lot of efforts on
product labeling, unfortunately, there were stillfour violations (Table 4.2-6) in 2014. The main
reason for these violations was due to Tatung
Co. labeled importer/manufacturer as "TatungCo." instead of separately label them. Tatung
Co. immediately corrected these mistakes
after informed by BSMI, as well as made these
violations as case study to avoid re-occurrences.

Table 4.2-6 Violations against labeling regulation in 2014

Product

Violation

Fine NTD$ Corrective measure

Electric cooker (TRC-6REA)

Did not label manufacturer/
importer and address.

0

2A battery (TS-002-2/S)

Did not label manufacturer/
importer and address.

0

18 inches industrial fan (TF-N18F)

Did not label manufacturer
number on the packaging box.

0

Electric oven (TOT-1200A)

Did not label manufacturer/
importer and address.

0

1. Correct label
immediately.
2. Make these
violations as casestudy to avoid reoccurrences.

Note : Products exported to EU.

Chapter 4
Supply chain management, product responsibility and customer service

34

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TAT U N G C S R

35

4.3 Sales and customer
service
Anticompetitive behavior
The commercial advertisements
a n d p ro m o t i o n t h a t m a d e b y
Tatung Co. are all complied withthe regulations. There is no violation
against the regulations I regarding
to advertisements and on salepromotion in 2014. Tatung Co.
also encourages the employees toparticipate in seminars regarding
to anti-trust and fair trade topics.
Besides, Tatung Co. also requests
her dealers to avoid malicious pricecompetition behavior or intent toharm the image of Tatung Co.

Wide-spread service locations
Tatung Co. has been since thestart that uphold "the customer
first", "having only one phone call,the service is to" aims to provide
fast and excellent services tocustomers. Tatung Co. lists theservice channels on the official
website for all the business, including
TCPC, information (OA), large-size
air conditioners, power equipment,
smart grid business, and systemsolution business. Tatung Co. entrusts
her subsidiary company "TCPC" toprovide a comfortable shopping
environment as well as excellent
after-sale services to consumers.
TCPC has 237 Tatung 3C Store,
the service ranges from cities tocountries, providing professional
recommendations on purchasing
house appliances and repairing

Management on customer informationand satisfaction

services. In addition, TCPC launched "Tatung fast-repair
Center" to provide even faster and better services since2009. All the technicians are well trained, experienced andacquired national licenses.

Tatung Co. follows "Personal Information
Protection Act" to protect the informationthat customers provided during purchasing orservicing. The information will not be delivered
to other organizations without having consent
from the customers. There was no complaint
about information leaking from the customers
in 2014.

In order to provide a more convenient customer service,
TCPC provides online service. Consumers can accessTatung Co. official website1 or TCPC official web site2 tomake service request (Figure 4.3-1). The system will assign
the service request to the accordance service station andprovide rapid and high quality services. At the end of eachcase, customers are able to provide any positive or negative
feedbacks by filling the online survey which will be used
for future improvement. Figure 4.3-2 shows the flowchart of
Tatung online service. To extend the channels for listening to
the customers, Tatung Co. also provides an online feedback
service3 which customers can ask questions, express theiropinions and give positive feedbacks to Tatung Co. and
TCPC (Figure 4.3-3).

▲ Figure 4.3-1 Product online service form

各門市

小家電

各地大同服務中心

原送件門市
大同服務中心通知取回

各地大同服務中心專人聯繫服務時間

Note 1：http://www.tatung.com/Customer/Index?langCN=TW
Note 2：http://tcpc.tatung.com/Service/Repair01
Note 3：http://tcpc.tatung.com/Contact/Create
線上叫修

大家電

到府維修

Tatung Co. takes great concern about thecustomer satisfaction. When a customer
needs shipping service after purchasing
products or approaches Tatung 3C Stores
to repair products, Tatung Co. will make his/
her information to phone interview list andinterview about the shipping or repairingexperience. If the feedback is unsatisfied,
Tatung Co. will conduct a second service
or make improvement. TCPC sets targets
for shipping and repairing satisfaction (forconsumers) which are not lower than 98% and
92% respectively in 2012. The result for shipping
service was 98.82% satisﬁed and for repair was
96.81% satisﬁed in 2014. Both results were over
the targets.

客服中心 0800-052-666 全台大同3C門市 也可代為叫修▲ Figure 4.3-2 Flowchart for online service

Shipping

Repairing

93.29%
92.95%
98.32%
98.82%

2011
2012
2013
2014

87.65%
93.39%
96.80%
96.81%
80 82 84 86 88 90 92 94 96 98 100 %▲ Tatung 3C Stores▲ Figure 4.3-3 Online feedback form

▲ Figure 4.3-4 Results of customer satisfaction

Chapter 4
Supply chain management, product responsibility and customer service

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37

5SocialCh

performance

5.1 Human rights and antidiscrimination
An equaled working environment
Tatung Co. takes great concern on human rights. All
employees, applicants and contract workers are treatedwith dignity, fairness and respect regardless of their race,
religion, skin colors, genders, marriage status, disables,
member of union, birth place, and nationalities etc.
Commitments of respect and ensure the beneﬁts of labors,fulfill social responsibility and comply with regulation are
clearly stated in the Labor Policy. Tatung Co. hires one
handicapped worker per every 100 workers and provides
equal opportunities for minority groups. On the recruiting
network and the human resource banks Tatung Co. also
makes the announcement of "Handicapped and aborigines
are sincerely welcome" to declare our determination on
anti-discrimination. Tatung Co. also established "Anti-sexual
harassment Regulation" and published on the internal
website. Sexual harassment in any forms is prohibited in any
working places in Tatung Co. There was no discrimination
and anti-human right incident in 2014. Tatung Co. willcontinue to promote anti-discrimination policy in thecompany to prevent discrimination.

5.1 Human rights and antidiscrimination
5.2 Employees' code of
ethics
5.3 Employee composition,
career development
and beneﬁts
5.4 Health, safety anddisaster free
5.5 Participation andbeneﬁts to the society

Freedom of association

Child labor and forced labor

The employees of Tatung Co. founded "Tatung
Co. Labor Union" in 1959 for the purposesof taking care of labors' rights, improving
labors' living standard, conducting collective
bargaining, etc. Each employee who is 16
years old or older has freedom choice to be
the member of the union. Currently Tatung
Co. has totally 5 labor union distributedin the HQ and factories. Tatung Co. does
not inter fere the wills of the employees tojoin labor union; hence the percentages of
employees joining labor union are always over
80%. In 2014, 82.29% of employees are themembers of labor union (Figure 5.1-1).

Tatung Co.'s hiring policy is complied with therelated regulations. Hiring child labor is notallowed by Tatung Co. In "Company Rules"
defined the working hours for a day and for aweek. If there is necessary to adjust or prolong
the working hours, the practice only can be
implemented after getting the agreement by thelabor union or the employee. There is no force
laboring situation in Tatung Co.

81.43% 201181.39% 2012

Trainings on human right82.03% 2013

The vision of Tatung Co. is to fulfill the social responsibility.
Tatung Co. actively involves in social welfare activities,
respects and cares for life. Although there is no particular
human rights education and training courses for theemployees currently, but the lecturers will be stressed in
the course of new employees to treat people the truth,
respect for individual differences and avoid prejudice anddiscrimination and abide by equality, justice, empathy
heart, affinity, and to show the principles of the company
staff from top to bottom to understand and practice thetrue meaning of human rights. As for security personnel,
education in regarding to respect the employees' emotion
and wills is given before carrying out their duties. This is not
only ensuring the employees' human rights but also making
security duties go smooth.

82.29% 2014

▲ Figure 5.1-1 Percentage of employees who are labor union member

Chapter 5
Social performance

38

2015

TAT U N G C S R

39

5.2 Employees' code of
ethicsIn addition, Tatung Co. has set up S.O.P. for internal dealingof matters of significance and passed to the employees,
directors and managers.

▲▲

Tatung Co. upholds the principles
of "integrity, honesty, industry, andfrugality" and prohibits any improper
behavior and financial dealings. In
2014, Tatung Co. established "Tatung
ethical corporate management
best practice principles" to prohibit
every member in the company fromdoing non-ethic behaviors. Tatung
Co. requests the employees not totake advantages in any form at work,
nor make external leakage of thetechnical and business content in
the Company Rules. Tatung Co. alsoestablished internal control measures
such as internal control system,
scheduled and unscheduled auditof the internal control committee
and audit committee. The contracts
signed with the suppliers are added
the requirements such as shall notbribe or provide improper benefits
to Tatung Co. employees. If there isany corruption case, Tatung Co. will
pursue its legal responsibility to put an
end to the corruption. No corruption
case was happened in 2014.

fully cooperate with judicial investigation. At the meantime,
Chairman and President of Tatung Co. made a declaration
to the managers and employees to follow ethical code of
conducts of the company.

6.73%

6.82%

6.25%

5.3 Employee composition,
career development andbeneﬁts

2011

2012

2013

2014

Employee diversity

93.63% 93.27% 93.18% 93.75%

The recruitment policy of Tatung Co. holds
equality as the central concept; only capability istaken into account when recruiting an employee.
Every division/factory evaluates the potential
developed situation to propose a human resource
budget and authorized by the president. When
there is an empty position, the division/factory
proposes a request to HR department based on
the human resource budget. HR department willthen start to process the recruiting procedure fromdifferent channels. Every recruiting procedure iscomplied with the regulations. Table 5.3-1, Figure

Foreign employees

Local employees▲ Figure 5.3-1 Percentages of local and foreign employees

5.3-1, Figure 5.3-2 demonstrate the employee
compositions of Tatung Co. In 2014, Tatung Co.
recruited more than 93% of local employees andmore disable employees than the requirementby the regulation which protects disables' right towork.

Table 5.3-1 Employee compositions of Tatung Co. (by ages)
Younger than 30

30~50

Over 50

Male Female Male Female Male Female

No. of employees

No. of managers

In 2014, Chairman of Tatung Co.
suffered adverse judgment due toviolation of Security and ExchangeAct. Tatung Co. bel i ev es that
Chairman is innocent and support
Chairman to propose an appeal.
Company operations are notaffected by this case. In April thisyear, media reported Tatung Co.
employees were involved in Taipower
Company procurement corruption
case. Tatung Co. thinks the company
has nothing to do with it and will

6.37%

2012

550

123

1,773

587

833

192

2013

456

141

1,727

574

813

191

2014

362

122

1,606

530

739

176

2012

45

0

623

123

264

17

2013

23

3

611

127

263

27

2014

26

0

610

123

242

28

2012

7.34

1.40

5.79

1.21

0.86

0.00

2013

3.49

1.05

4.10

1.18

0.21

0.03

2014

3.93

1.24

5.04

1.27

0.57

0.03

2012

4.71

0.79

7.27

1.87

2.51

0.39

Percentage of2013
employee leaving (%)

4.20

0.56

7.38

1.69

2.51

0.67

2014

5.77

2.18

9.00

2.29

4.02

1.05

Percentage of new
employee hires (%)

No. ofmanagers

932

No. ofSorted byposition non-manager
employees
type

No. ofmanagers

2,224

897

No. ofNo. ofSorted by
full-time
part-time
employees employme
employees
nt type

2,662

2012

4

2,538

46

No. ofmanagers

140

2,099

878

2013

4

6

31

No. ofSorted by non-manager
employees
position
type762

No. of employees

No. ofmanagers

157

1,829

2,339

52

368

219

2014

39

No. ofSorted by non-manager
employees
position
type749

No. of foreign employees

49

2

6

No. ofNo. offull-time
part-time
Sorted byemployees employme employees
nt type867

No. ofSorted byposition non-manager
employees
type

No. ofNo. ofSorted by
full-time
part-time
employees employme
employees
nt type458

262

No. ofNo. offull-time
part-time
Sorted byemployees employme employees
nt type871

No. ofmanagers

No. ofNo. ofSorted by
full-time
part-time
employees employme
employees
nt type494

269

No. ofSorted byposition non-manager
employees
type6

No. ofNo. offull-time
part-time
Sorted byemployees employme employees
nt type785

No. ofmanagers

151

43

No. ofSorted by non-manager
employees
position
type

677

No. of disabled employees

Note: The members of senior managers (deputy plant/general manager and above) are all Taiwanese. There are 12
disabled managers in 2014 (1.17%) in Tatung Co.

▲ Figure 5.3-2 Employee compositions of Tatung Co. (by genders)

Chapter 5
Social performance

40

2015

TAT U N G C S R

41

Basic salary and performance review

1.87 1.76
1.56 1.45
1.00 1.00

Staffs (master)Tatung Co. takes great concern on employees'
family life and care for next generation. Tatung
Co. not only provides cash gifts for giving birth but
also offers all employees maternity and parental
leave in accordance to regulations. The statistics
on parental leave in 2014 is shown in Table 5.3-2.

Tatung Co. adopts "Defined contribution
plan" and "Defined benefits plan" as her postemployment benefits. For "Defined contribution
plan", Tatung Co. makes monthly contributions of
no less than 6% of the employees' monthly wages
to the employees' individual pension accounts
in accordance with the Labor Pension Act. For"Defined benefits plan", Tatung Co. contributes
an amount equivalent to 2% of the employees'
total salaries and wages on a monthly basis inaccordance to Labor Standard Act to the pension
fund deposited at the Bank of Taiwan in the nameof the administered pension fund committee. In
addition, if an employee is unable to continue
working in the company due to his/her own
factor, Tatung Co. gives retirement beneﬁts for his/her efforts but into the company. For detailed
post-employment beneﬁts, please refer to Tatung
2014 Annual Report1 page 366~369.

Table 5.3-2 Tatung Co. parental leave statistics

Application for parental leave
Total number of employees thattook parental leave in 2014.

Technician
1.00

0.82

4

11

Total number of employees thatshall end parental leave in 2014.

3

5

Total number of employees who
returned to work after parental
leave ended1.

1

3

Return to work rate

33%

60%

Research staffs (bachelor)
Staffs (bachelor)
Senior high school and under

0.60
0.40
0.20
0.00

Total number of employees thatapplied and returned to work in
2013.

1.00

0.9

Defined contribution plan

80,000Retention rate

Staff

▲ Figure 5.3-3 The ratio between basic salary and legal salary for

Note 1:
http://www.tatung.com/en/f_download/2014Annel%20report_en.pdf

NTD: Thousands

Foreign employees

different employment types

Post-employment beneﬁts

Male Female

Research staffs (master)
2.00
1.80
1.60
1.40
1.20
1.00
0.80

Parental leave▲▲

Due to the deterioration of the employment
environment, the starting salary for freshmen is
generally low in recent years. Tatung Co., as a
deep plowing corporation for nearly a century in
Taiwan, well protects the salaries and beneﬁts forher employees. Tatung Co. enacts its rules andregulations on "Company Rules" and discloses the
structure of the salary and methods of payment,so that all the employees understand their rights
and interests. Based on the concept of equality
among genders, the basic salary and allowance
between female employees and male employees
is 1:1. For different employment types, the ratio of
basic salary and legal salary for technicians is 1:1;
for staffs is from 1.45~1.87:1 based on different job
types, specialty and qualifications. For averagesalary, the female employee to male employee is0.82~0.8:1.

Every employee's performance is reviewed
regularly based on "Performance management
method". The reviewed result is used as thebase for training, promoting, salary adjusting,bonus earning, and hiring. The method ensuresreasonable alignment between employees' salaryand labor contributed.

80,22278,281

Defined benefits plan

76,494

66,2100257,19760,00043,67840,000Total number of employees who
returned to work after parental
leave ended who were still
employed 12 months after theirreturn to work in 2013.

0

2

Retention rate

N/A

100%

20,000

2012

2013

2014

▲ Figure 5.3-4 The ratio between female and male

employees (by employment type)

Note 1: Changed job due to personal career planning.

▲ Figure 5.3-5 Expenses under the post-employment benefits

Chapter 5
Social performance

42

2015

TAT U N G C S R

43Tatung Co. has "Measure of processing employees'
complaints" and other practices (Table 5.3-3) inplace for the employees to complain about any
dispute and provides a channel to deal with.
Table 5.3-4 shows the amount of losses due tolabor relation disputes in recent 3 years. Tatung
Co. sets the minimum notice periods regarding
to operational changes on "Company work
standards".

▲▲

Procedure for complaints and shortest
notice period

Education and career development

Table 5.3-5 The shortest notice period

Shortest notice period
Work for 3 months~1 year

10 daysWork for 1~3 years

20 daysWork for more than 3
years

30 days

Education and training target▲▲

Ta t u n g C o . p a y s e n o r m o u s a t t e n t i o n o nemployee's professional development andencourages self-learning. Tatung Co. actively
organizes Industry-education cooperation with
Tatung University and Tatung High School. "Study
Center" is responsible for education and training
affairs in Tatung Co. Tatung Co. takes TTQS (Taiwan
TrainQuali System) as guidance to develop her
strategy and target as well as combine internaland external resources to provide high qualityof operation and specialized training programs
to the employees. Such training and education

Table 5.3-3 Labor relation measures

Management oflabor relations

system can assist the occupation development of
the employees to create advantages on businesscompetition.
Study Center has established and published"Manual for education and training" as guidance
to run education system on daily basis. The
manual incorporates Tatung Co.'s management
philosophy, human resource policy, and indicatorsof TTQS to establish education and training
plan, design, implement, review, outcome toimprove the performances continuously of theorganization. Tatung Co. awarded TTQS Bronze
Medal this year. Figure 5.3-6 shows humanresource development system.

Measures
Measure of processing
employees' complaints
Employees' mail box

Channels for
employees tovoice dissent orcommunicate withmanagement

Vision / Destiny

Voice out opinions in training
courses
Present proposals during Q.C.
activities
Communication during regular/
special meetings between
management and the labor
unionsStrategy / Target

Training performances
Operation plan

Performance elevation

Defining unsatisfied performances

Behavior modification

Input

▲
▲

Table 5.3-4 The amount of losses due to labor
relation disputes

YearAmount of losses(NTD: dollars)

2012

0

2013

0

2014

0

Professional learning

OutputInput

Output4 Review
Reaction

1 PlanAnalysis on
insufficientworkingability

Review /Monitor2 Design
OutputInput

Output3 Implement▲ Figure 5.3-6 TTQS strategic human resource development system

Input

Tatung Co. awarded with TTQS bronze medal

Chapter 5
Social performance

44

2015

TAT U N G C S R

45
Tatung Co. Eduction and training system
Common courses

Seniormanagers

New recruit training
Health and safety training

Education and training system
Tatung Co. has established employee educationand training management system in accordance
to company's strategy development and humanresource policy. The system sets up the training
and education scope, personnel, and education
steps in order to enhance the professions of theemployees and improve the performances. The
system is shown as Figure 5.3-7.

information and communication, tax and audit,
technology management, environmental
protection, health and safety, sales skills, quality
management, and other specialized working skills.
The education/training practice creates a winwin situation for the company and her employees.
Table 5.3-6 shows the training hours of directors andmanagers in 2014. Figure 5.3-8 shows the numberof employees and the hours spent on educationand training in 2014.

Operation andmanagement
training

Middlemanagers

Junior manager training
Juniormanagers

Middle manager business training
Middle manager working ability training

Off
JT

Employees

Senior manager business operation training
Sales and service

Profession skill
training

Engineering and technology
Procurement

Study Center incorporates with human resource
departments in the business groups to provide
various education and training resources to the
new recruits and the employees. The courses acrossfrom the area of human resources management,

Production management
Information and computer
Quality management
Finance and accounting
Human recource planning▲▲

Table 5.3-6 Training of the management members

Date and type of course

Hours

2014/3/18- Business decision3

2014/8/18- Ethic and CSR

3

2014/11/20- Corporate governance6

President / Wen-yen K. Lin

2014/3/18- Business decision3

Director / Wei-tung Lin

2014/12/9- CSR and corporate governance3

Director / I-hua Chang

2014/3/18- Business decision3

Director / Lung-ta Lee

2014/3/18- Business decision3

Director (Representative of Tatung University) /Huo-yen Chen

2014/3/11- Evaluation on board of directors–

103/3/18- Business decision3

Independent director / Peng-fei Su

2014/3/18- Business decision3

Independent director / Tzong-der Liou

2014/12/23- Running of functional committee

3

Independent director / Chi-ming Wu

2014/9/26- CSR–

Senior general manager / Wen-chieh Peng

2014/3/18- Business decision

3

Chairman / Wei-shan Lin

Financial ofﬁcer / Ruei-kai Jhang
Accounting ofﬁcer / Shu-fen Chen

2014/3/18- Business decision3

2014/3/18- Business decision3

2014/11/5~6- Specialized accounting course

12

Extended learning

Planning
Presenting
Supervisor feedback

Improving
Practice

OJT

Training via:
internal training,
TKM online courses,
external training.

Job shifting Overseas experince
Projsct assign
SubstituteJob expanding
Mentoring
Coaching

Training for
key talented
emplayees▲ Figure 5.3-7 Tatung Co. education and training system

25

Hours

Employees

Managers

TechniciansEngineers

Male employees

Female employees

20.14
20
15

12.6

10
7.68

6.5

6.11

2014

2011

4.61
0

2011

8.98

9.13

7.06

7.62

2012

2013

8.43

6.28

9.35
5

10.85

12.06

11.05

2012

2013

7.15

2014

9.16

9.52

6.48

6.04

2012

2013

8.42

2011

8.25
7.27

2014

▲ Figure 5.3-8 Training hours per employee

Chapter 5
Social performance

46

2015

TAT U N G C S R

47▲

WelfaresManagers
training classes

Tatung Welfare Committee handles a broad
range of employee welfare issues including:daily activities, financial assistance foreducation, funeral assistance, and interest
free installment loans. Table 5.3-5 showse m p l o y e e s ' w e l f a re i m p l e m e n t e d i n t h efactories and subsidiaries.

▲

Besides, in order to provide female employees
a more comfortable and more convenient way
to nurture the next generation without having
to sacrifice their own work, or to increase their
physical or psychological unnecessary burden,
Tatung Co. set up a nursery room for postnatal breast-feeding employees. It is also thecompany's most intimate birth gift for female
employees.

Professional
training classes

▲

▲
▲

▲

Education
information isposted on OA
websiteTraining information
posted at entrances

Nursery room in the headquarter

Table 5.3-7 Employees' welfare

Employees'
welfareImplementation

Stock ownership

Tatung Co. subsidized employees to buy corporate stocks since 1992 as part of their savings.

Subsidies

Education subsidies for employees' children in senior high school and college / university;
funeral subsidies for colleagues or their spouses and immediate relatives; ﬁnancial subsidies
for death of employees; cash gifts for weddings and birthdays of employees and theirchildren's birth, subsides for employee tour, subsides for retirement pensions.

Restaurants

Restaurants, noodle stands, fruits shops and grocery stores are provided in Headquarter andfactories/subsidiaries.

Beneﬁts

Employees can purchase Tatung products via zero-interest installments and price discounts
on groceries in corporate storesClub activities

Tatung Co. organizes education, recreation, physical education, computer, languages,
hiking/mountain climbing and photography clubs to provide variety of social activities afterwork.

Health andsafety plan

Labor insurance, health insurance, group insurance, retirement pension, free annual healthcheck-up, oversea business trip insurance.

Retirement plan

Equal or better than regulation.

Chapter 5
Social performance

48

2015

49
▲
▲

TAT U N G C S R

TimeHealth promotion and disease prevention
Tatung Co. believes that the health of the employees
and their families is a kind of assets to the company.
Tatung Co. organizes numerous health speeches,seminars, health checks to let the employees
understand the importance of their health andpromote to their families. The concreted measures arefollows:
1. Clean air, healthy andhappy workplaceenvironment
Smoking has been proven to havenegative effects to the health andsmoking in workplace increases
the risk of fire incidents. Smoking
within the boundary of thecompanies/factories has always
been prohibited. The employees,
contractors, and visitors are notallowed to bring cigarettes,
matches and lighters into thecompany. Tatung Co. also clearly
posts/marks "NO SMOKING" noticein the meeting room, at entrancesand exits. The reason for Tatung
Co. doing this is to build a clean
air and healthy workplace foreveryone.

tee
Commit
re
a
lf
e
W
2.
the

nizes
y orgalregularl l a n d c u lt u raap h y s ic to encouragesactivitie loyees havingpme
It alsotheliving.
y
h
lt
a
e
h
e ro b ic
shes ae s t a b li b to provide
lufitness c e s p h y s ic a l
e
y
lo
p
tch
em
s t o s t rea c t iv it ie ve pressureseand reli are time.
in their sp

1
2

Employees regular health check
By carrying out regular health check can ﬁnd out
potential diseases in advance to heal early. 354
managers and 647 employees (including part ofsubsidiaries) were given health check in 20142014.01~2014.12

3. Health examination fair

Tatung Co. works with HealthCenter of Zhongshan District of
Taipei City to organize Healthexa min atio n fair on a yea rly
basis. The specialists from Taipei
City Hospital are invited to thecom pan y to do high bloo dpressure, hyperlipoidemia andhigh blood sugar screening, oral
cancer screening, and cervicalsmear, breast cancer screening
for wom en. Tatu ng Co. alsoarra nge s high -qua lity hea lth
check annually in order to findout any prem atur e dise ase s
and treat them in advance toprotect employees' health.

2014.01

5. Tatung Co.

runs first-aid/CPR
courses every
year toenhance empl
oyee'sability.

4. Tat
ung C
o.
an

org

semin izes healt
i n f o r ars and h promoamtd is ea a t i o n a lso publi ion
shes
b
s
o
e
s
u
t ser
web
on th
sit
io
The in e and e e comp u s
any
p
f
o
u
r
m
b
only
licatioationaa l s o bout the contains ns.
t
not
h
d
e
ise
treat
ment p r e v e n t i ases butonchan
nels. s a n d

Health and serious disease seminars in 2014:

Fist aid training, 96 certiﬁed employees
were retrained in 2014.

Subject

2014.01.01~
Health Concerns
2014.12.31
2014.01.06 Emergency Response &~2014.01.10 First Aid Training
Mandatory Inﬂuenza
2014.01.15 Vaccination
2014.01.21&
Blood Donation Activity
2014.06.27

3
4

Health fair
Tatung Co. works with Zhongshan district Health Service
Center to organize Health Fair in the company toprovide free health check items for the employees.

Organized health speech for theemployees' health knowledge andawareness in the headquarter and thefactories (Table 5.3-9).

2014.02

Table 5.3-9 Health activities held in 2014

Organizers

Location

Health center/

Headquarter

Headquarter

Headquarter

San-Hsia Factory

San-Hsia
Factory

Headquarter

Headquarter

Taipei Parents'
Association
Visually impaired massage for
the Visually
impaired

Headquarter

Min-Sheng
Taoyuan Wires
Generaland Cables Plant Hospital
Environmental Noise Level Taoyuan Wires
Taoyuan Wires
2 Management- Personal andand Cables
Cables
Plant
Health Instruction
Plant
Noise Track Examination

2014.02.17 AED training

San-Hsia Factory / San-Hsia
Inﬁrmary
Factory

Prevention of High Blood
Pressure, Blood Sugar,
Headquarter2014.03.07 and
Health Improvement Headquarter
LectureTaoyuan Wires
Taoyuan Wires2014.03.20 Health lecture
and Cables Plant/ and Cables
Inﬁrmary
Plant
2014.03.24 Lecture on Weight
San-Hsia Factory / San-Hsia~
Management and Health Inﬁrmary
Factory
2014.03.25 Concerns
2014.04.25~
Weight Control Lecture
2014.07.29
2014.04

Relaxation Activity –Shooting Game

2014.04.29 Blood Dation
2014.05

Health Class

Headquarter

Headquarter

Taoyuan Wires
Taoyuan Wires
and Cables
and Cables Plant Plant
San-Hsia
Factory/ Taiwan San-Hsia
Blood Services
FactoryFoundation
Taoyuan 1st
Taoyuan 1st Plant Plant

New Staff Health and
San-Hsia
2014.05.20 Safety Education and
San-Hsia Factory Factory
Training
Taoyuan Wires
Lecture on Weight
Taoyuan Wires2014.06 Management and Health andand Cables
Cables
Plant
Concerns
Plant
Taoyuan Wires
FamilyEducation
Enterprises plant family
Center, Taoyuan and Cables
2014.06.06 education
seminars
City Government Plant
Health Improvement
lecture- Prevention of
2014.06.19 GERD
and peptic ulcer
care

Taoyuan Wires
Taoyuan Wires
and Cables Plant and Cables/InﬁrmaryPlant

2014.06.26 AED training

Inﬁrmary

San-Hsia
Factory

Taoyuan 1st
Taoyuan 1st Plant Plant

2014.07

Health Class

2014.07

Taoyuan Wires
Taoyuan Wires
Health lecture-Prevention and Cables
and Cablesof recessive disease
Plant /Kang-Ning Plant
General Hospital

2014.07.16
07.23, 07.30, Soccer camp
08.25

Headquarter

Headquarter

Time

Subject

Organizers

Location

2014.07.21 Annual health~
Headquarter
Headquarter2014.08.29 examination of managers
Taoyuan 1st Plant Taoyuan 1st
2014.08 Health Class
Plant/Taoyuan
General Hospital Plant
2014.08.05 Annual Health Evaluation
San-Hsia~& Special HealthInﬁrmary
Factory
2014.08.07 Evaluation
New Staff Health and2014.08.21 Safety Education andTraining

San-Hsia Factory

2014.09

Health Class

Taoyuan 1ST
Taoyuan 1st Plant Plant

Health Improvement
2014.09.18 Lecture-Prevention ofHemorrhoids

Taoyuan Wires
Taoyuan Wires
and Cables Plant and Cables/Inﬁrmary
Plant

CPR+AED First aid training Headquarter2014.09.25 activities

San-Hsia
Factory

Headquarter2014.09~
2014.10

Health check numeric
exception tracking andmanagement of healtheducation

San-Hsia Factory / San-Hsia
Inﬁrmary
Factory

2014.10Fecal Occult Blood Test

Taoyuan 1st
Taoyuan 1st Plant Plant

2014.10Annual Health Evaluation
Taoyuan 1st& Special Health
Taoyuan 1st Plant Plant
Evaluation

Diabetes awareness and San-Hsia Factory / San-Hsia
2014.10.20 preventionof health talks Inﬁrmary
Factory
2014.11

Relaxation Activity –Shooting Game

2014.11.7

AED+CPR and First aid
courseTaoyuan Wires
Taoyuan Wires
and Cables
and Cables Plant Plant
Taoyuan Wiresyang-der Ltd
and Cables
Plant
San-Hsia
Factory

2014.11.11 Blood Donation

San-Hsia Factory

Health lecture on
2014.11.11 Hyperlipidemia
diet

San-Hsia Factory / San-Hsia
Inﬁrmary
Factory

2014.11.19 Strides Walk

Headquarter2014.122014.122014.12

Headquarter

Taoyuan Wires
and Cables Plant/ Mt. Xi-zhou
Tayuan Plant
Taoyuan Wires
Taoyuan Wires
General Physicaland Cables
Examination and Special Plant/ Min-Sheng and Cables
Health Evaluation
General Hospital Plant– Taoyuan District
Taoyuan Wires
Cancer Screening and Cables
Taoyuan Wires
Intestinal Cancer & Oral Plant/ Min-Sheng and Cables
Cancer
General Hospital Plant– Taoyuan District
Relaxation Activity

Health Lecture of
2014.12.02 Metabolic
Syndrome

San-Hsia Factory

Lecture on Health2014.12.04 concern

Taoyuan Wires
Taoyuan Wires
and Cables Plant/ and Cables
Inﬁrmary
Plant

2014.12.15~
2015.01.31
2014.12.16~
2015.01.31

Environmental Noise Level
2 Management- Personal Headquarter
Health Instruction
Annual healthexamination for
Headquarter
employees

Chapter 5
Social performance

San-Hsia
Factory

Headquarter
Headquarter

50

2015

TAT U N G C S R

51▲

5.4 Health, safety and disaster
free▲

Health and safety guidebook

First aid training▲▲

Healthpromotion
seminar( liver care )Health promotion
seminar( hyperlipidemia )In the case that recognition of dangerous
materials is unsatisfactory, or that safety
management has not been satisfactorily
accomplished in the factories, there may beeffects of varying degree to the health andsafety work, and as a result, causing frequentdisasters. This will not only threaten the safety of
employees, but also the safety of the publics,
as well as adversely impact the surrounding
environment. Therefore, Tatung Co. stipulates
that the company should be in accordancewith relevant health and safety regulations in"Company Work Standard" and holds employees
health examination (free of charge to theemployees). Tatung Co. also issues "Tatung Healthand Safety Guidebook" to employees in order toraise their awareness regarding to occupationalrisks. In addition, Tatung Co. holds "Health and
Safety Committee" meetings in headquarterand factories to communicate and review thecontents and progress of health and safety issues.
The percentage of labor representatives is better
than the requirement of regulation (at least 33%).

40.00%
39.00%

38.46%

Tatung Health and Safety
Guidebook

Occupational health and safety
management
Focusing on the issue of health andsafety is one of the long standing policies
in Tatung Co. With a regulated system andculture based strategy, Tatung Co. has aggressively
participated in education training, regulation consulting,and risk assessing, and has established the procedures
to improve the issues of health and safety, as well as
setting objectives and reforming projects. These areaccomplished through the execution of reform projects
and periodical assessments, as well as reviewed by to
management, and aided in the continued improvementof health and safety performances, and hence assist
Tatung Co. to achieve the goal of a disaster freeworking environment. Table 5.4-1 shows the status ofoccupational health and safety management systems
in Tatung Co. Other than relying on the management
systems, ESD also carries out "Occupational Accident
Prevention Pays" program every year and works hardto achieve the ﬁnal target "disaster free in the factories
and subsidiaries". The contents of the program aresummarized below:
1. The factories and subsidiaries implement the projects
which can improve or prevent health and safetyissues, and ESD reviews the performances andprovides feedbacks.
2. An annual Accident Prevention Pays seminar isorganized to exchange the health and safety
experiences between factories and subsidiaries.
3. Recommends outstanding factories or subsidiaries tocompete governmental awards.

38.00%
36.00%

35.71%

35.00%

35.00%
34.00%

Table 5.4-1 Factories with OHSAS 18001 and CNS 15506

33.33%

32.00%▲OHSAS18001
certiﬁed since

CNS15506
certiﬁed since

Tayuan Plant

2008.072010.07

Taoyuan Wires andCables Plant

2009.06–

Taoyuan 1st Plant

2010.03–

San-Hsia Plant

2011.012013.01

Factory
33.33%

33.00%

Blood
doration▲▲

37.00%

31.00%
30.00%
H.Q.

Tayuan Taoyuan Taoyuan San-Hsia
PlantWires and 1st Plant Factory
Cables Plant▲ Figure 5.4-1 Percentage of labor representatives in

Health and Safety Committees

Chapter 5
Social performance

52

2015

TAT U N G C S R

53

Performances of Health and Safety

In order to raise the awareness of occupational healthand safety among the employees and to comply
with current regulations, ESD opens "Health and Safety
Training Class" for new recruits, general employees, andmanagers in headquarter. The training classes introduce
the related health and safety regulations such as"Occupational Safety and Health Act" and demonstrate
the prevention of the occupational disasters.

By implementing the measures mentioned in
the previous chapters, Tatung Co. continues toestablish safety culture, reduce occupational
disaster risk and provide a safe working
environment. When an occupational disasteris occurred, cause analysis will be conducted
and counter-measures will be implemented toprevent such case happening again. Table 5.42 demonstrates Frequency of Disability Rate (FR),Severity of Disability Rate (SR), Occupational
Disease Rate, No. of death incidents, andAbsentee Rate (AR) in 2014. There was nooccupational disease case and death incident
in 2014. From Figure 5.4-2, FR and SR for male
employees declined gradually in the past three
years however FR and SR for female employees
increased instead. Tatung Co. will focus on thisissue and continue to enhance the managementof health and safety issues to minimize theaccidents during operation.

The factories and subsidiaries also organize training
courses for the needs of the business operations such as
VOCs & Designated Chemicals class, Job Safety Analysis
class, Forklifters and Stationary Cranes training class, etc.
In addition, Tatung Co. complies with "Labor's Working
Condition Monitoring Methods" and sets working
environment monitoring and conducts monitoring. The
results from monitoring are available to the employees.
Tatung Co. also educates the employees the potential
hazards in the working environment and the necessary
prevention measures.

80

▲
▲

Education and promotion on regulations

Table 5.4-2 Health and safety performance in 2014

FR1

SR2

Occupational
disease rate3

No. ofdeath
incidents

AR4

Male

0.88

20.93

0

0

0.0023

Female

1.73

23.00

0

0

0.0100Note 1: FR is one of the indicators selected by CLA for occupational
disaster statistic purpose. The formula is (No. of disability/Total
working hours) x 1,000,000
Note 2: SR is one of the indicators selected by CLA for occupational
disaster statistic purpose. The formula is (Total lost days/Total
working hours) x 1,000,000
Note 3: Occupational disease rate's formula is (No. of occupational
diseases/Total working hours) x 1,000,000
Note 4: The formula for AR is (Total days of incapacity of any kind/Total
days scheduled to be worked)

72.88

70

2012

61.67
60

2013

50

2014

40
30
20.93

18.40

20
10
▲ Health and safety posters in the factories

2.87 1.75
0.88

23.00

5.28

0.53 1.05 1.73

0
FR

SR
▲ Figure 5.4-2 Trends of FR and SR

Chapter 5
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54

2015

TAT U N G C S R

55

5.5 Participation and beneﬁts tothe society
Participation in infrastructure projects,
serving the country through industry
Tatung Co. always actively gets involved ingovernment's infrastructure projects with thespirit of serving the country through industry andfulfilling corporate social responsibility. In 2014,
Tatung Co. future to the winning of solar systemroofing bids for government-owned buildings in
New Taipei City, Nantou, Taichung, Pingtung,Tainan, Kaohsiung, and Penghu which making
Tatung Co. the most experienced PV energy
service company (PV-ESCO) in Taiwan. In
addition, Tatung Co. accomplished micro-gridsystem on Taiping Island, the southernmost territoryof Taiwan, which is able to reduce 50,000 liters ofdiesel consumption every year.

Integration of education and industry for
fostering of talents
The founder of Tatung Co. ended his private
business in 1942 and donated his assets to createthe "Integrated Research and Development"
school and company which is the former ofcurrent Tatung High School and Tatung University.
The spirit of operating the education in Tatung Co.
shows that the company is an annex company
factory of the schools and provides the internopportunities for students to practice their theories
learnt from the lectures. Tatung Co. provides
numerous intern opportunities every year. In 2014,
144 intern opportunities were given to students of
Tatung University.

Tatung charity soccer camp
Tatung Co. is the only local private company thatowns a soccer team. Tatung Soccer Team used
to organize "Tatung Soccer Camp" as a welfare toher employees at the beginning and expanding
to invite the public. Chairman, Lin Wei-shan,
feels that welfare groups and children fromdisadvantaged families having rare opportunity
to participate in camp activities. Therefore, he
instructs Tatung Co. to organize "Tatung Charity
Summer Soccer Camp" since 2010. In an effort
to help the underprivileged children to cultivatea proper and healthy hobby, Tatung Co. started
to visit orphanages and welfare groups aroundTaiwan to experience the joy of playing football.
Tatung Co. provides all necessities for football
playing and travels to each children's places tointroduce international football game and teachthe children proper skills of football. The children
are also divided into teams to happily experience
the game on the field. The main purpose oforganizing "Tatung Charity Summer Soccer Camp"is hoping every child can gain happiness andsatisfaction as well as positive attitude.
Tatung Co. invited 300 underprivileged children
from 13 charitable foundations to participate
in "Tatung Charity Soccer Summer Camp" heldin Taipei City, Taoyuan City, Taichung City,
Kaohsiung City, Pingtung City, and Hualien County
where children were taught skill and knowledgeof soccer in the field by Tatung's professional
team. Tatung Co. organizes this charitable
event annually with an intention to inspire thedisadvantaged children with sport playing hoping
to help them to cultivate spirit of team work andsportsmanship.

"Donating invoice to help garlic farmers",
organized by Revenue Service Bureau of Yunlin
County. A total amount of 3,755 invoices
were collected in exchange of 751 Taiwan
catty of garlic, through which campaign, local
garlic farmers and the disadvantaged socialgroups were all made beneficiaries; supporting
Taiwanese Performing arts groups by producing
the charity children drama "Tatung Boy Doll Loves
the Earth" at 8 public elementary schools in Taipei
City, New Taipei City, Taoyuan City, Miaoli County,
Hsinchu County, Nantou County and Yilan
County. This charity performance introduced
energy saving, health and environmental
protection in the scenario for children to develop
some good habits from childhood.

▲ Tatung Boy Doll Loves the Earth event

Love donations
In 2014, Tatung Co. participated in series of charity
donation events such as donating 12 million
dollars to Kaohsiung City Government to help
the victims in the disaster of explosion; donating
6 air conditioners to the Chinese Children Home
& Shelter Association in providing children acool comfortable living environment; inviting
employees to support 2014 Tax Campaign,▲ Donating invoice to help garlic farmers event

Chapter 5
Social performance

56

2015

TAT U N G C S R

57

6Environmental

Ch

performances

6.1 Environment management
ISO50001
Energy Saving Audit
Product Carbon Footprint
ISO14064-1
ISO14001
3P Program

2009

2010

2013

2014

2015

2018

★ Energy saving target
Base year

1%

1%

2013

1%

1.5%

1.5%

⇧

⇧

Tatung Co. believes that by implementing ISO14001 is able
to continue to improve environmental performances, andimprove export competitively and company images. Thus,
in May, 1996, Tatung Co, started to implement ISO14001
among the factories and the subsidiaries. Table 6.1-1 shows
the factories which have been certified with ISO14001
certiﬁcation.

6%⇧

ISO 14001 environmental management system

⇧

1996

⇧

1993

⇧

1990

2014

2015

2016

2017

2018

Target 6%⇧

Tatung environmental management roadmap

6.1 Environment
management
6.2 Input of resources andenergies and output of
wastes and others
6.3 Green products for abetter earth
6.4 Environmental costs andconformity of regulation

Environmental
PolicyContinual
Improvement

Management
ReviewCh
eck PlanActi
o n DoPlan

Implementation& Operation
Checking &Corrective Action

EMS establishing and implementing procedure

1996

1998

1999

Implement

Taoyuan 1st
Plant
Tayuan Plant

San- Hsia
Factory

2000

2015

TaoyuanWires and
Cables Plant
Taoyuan 1st Plant
ISO 14001 certification▲ Figure 6.1-1 ISO14001 certification status

Chapter 6
Environmental performances

58

2015

TAT U N G C S R

59

Greenhouse Gas Management System
Greenhouse gas emitted by human activities
have already caused global warming and led
to the threat on the sustainable development.
Corporations actively to reduce the greenhousegas emissions are not only to show a responsible
image to the public but also able to reduce theoperation costs from running the business. The
stakeholders and publics nowadays are expecting
corporations to disclose their greenhouse gas
emissions information, too. In order to investigate
the amount of GHG emission thoroughly andcomply with the regulation, Tatung Co actively
implements ISO14064-1 greenhouse gas
management system into the factories. Oncethe factory completes GHG inventory, veriﬁcation
will be conducted by the third party based onreasonable level of assurance. Table 6.1-2 shows
the factories have done GHG inventory andveriﬁed by third party.
For the purpose of enhancing the ability to dogreenhouse gas inventory in the factories, ESD
and Study Center cooperates to run two training
courses, ISO14064-1 GHG Management Class

Headquarterand ISO14064-1 Internal Veriﬁcation Class from thisyear. We are expecting to have more well-trained
employees through these classes and they areable to do the greenhouse gas inventory well andpass the veriﬁcation by the third party in the future.
At the same time, the factories will continue toreduce GHG emissions by any possible measures.

San Hsia Factory GHG
verification statement

Taoyuan 1st Plant GHG
verification statement▲ 3P program on site audit (1)II. Develop green products to create additional
values for products.
The objective is to apply the concept of"Design for the Environment, DfE", in the designphase to produce "recyclable, low pollution,
toxic-free, resource saving, power saving, anddurable" products to beneﬁt the environment.
III. ESD conducts yearly on-site auditing andevaluation in each factory and subsidiary
to benefit management in their review ofenvironmental performances and draft of newpolicy and objectives.

Taoyuan Wires and Cables
Plant San Hsia Factory
Taoyuan 1st
Plant
2010

Tatung Co. started to implement "Pollution
Prevention Pays, 3P" program in the factories
and the subsidiaries which have manufacturingfunction since 1993 to help Tatung to develop
environmentally sound operations. The elementsof 3P program are listed as follows:
I. Promote Clean Production technology, fully
utilize resources and materials and to reduce
the wastes and the production costs.
One aspect of this is to improve the existing
manufacturing processes and management
operations, with the objective of eliminating
sources for pollution. Also improve upon raw
materials, and improve upon the recycling/reuse, and exchange/reuse of wastematerials. Another aspect of this is to develop
and choose zero pollution or low pollution
manufacturing processes to reduce theamount of wastes.

Tayuan Plant

2009

Pollution Prevention Pays (3P) Program

2011

2012

2013

2014

2015

IV. C o n d u c t i n t e r n a l a u d i t o n r e g u l a t i o ncompliance in order to ﬁnd out problem at ﬁrst
place and mitigate it.

Valuntary carry out GHG inventory
GHG inventory based on ISO14064-1 and veriﬁed by the third party.
GHG inventory based on ISO14064-1 and scheduled to be veriﬁed by
the third party by the eud of 2015.
▲ Figure 6.1-2 The status of GHG inventory in the factories

Taoyuan Wires and Cables
Plant GHG verification
statement▲ 3P program on site audit (2)Chapter 6
Environmental performances

60

2015

TAT U N G C S R

61
93.04%

Purchased Electricity

5.48%

LPG

0.90%

Residual Fuel Oil

0.58%

Consumption and management of main
resources

Figure 6.2-1 shows the input of energies/resources and output of wastes, pollutants and produces in
2014. More details are disclosed in the following paragraphs.

Tatung Co. put quality, price, supply days, andafter sale service into account when selecting a
supplier. In order to ensure a good quality, Tatung
Co. requires suppliers to provide new resources.

Amount of industrial wastes▲

Waste water effluent
70.590 tons.
S.S. 3 291.22 Kg
COD 4

98.63 Kg▲

▲ ▲Procurement
Manufacturing

DesignMain resource

Amount of hazardous
industrial wastes 27.63
tons.

Amount ofconsumption

Steel (siliconsteel included)

15,672 tons

71.86%

Copper

17,569 tons

1.82%

Aluminum

1,399 tons

89.49%

Insulation oil

899 Kilo-liters

69.23%

Water resource▲

Copper 17,569
tons.

▲

Insulation
oil 899
kiloliters▲▲

Manufacturing▲▲

Aluminum
1,399 tons.

Water recycle rate
18.05%

Diesel fuel oil 3,414.14 GJ

Diesel 2,200.82 GJ

LPG 20,839.24 GJ

DesignProduction

SOx 587 Kg

Amount of products
6,678,864 units

NOx 956 Kg

Input
OutputProcess

2013

2014

Diesel fueloil

6,876.49

3,012.48

4,498.64

3,414.14

LPG

24,448.80

22,355.84

22,005.08

20,839.24

Diesel5,162.13

5,219.80

5,462.02

2,200.82

Purchased
electricity

406,039.46 383,658.54 383,715.13 353,852.54

Unit: GJ

Consumption of energy▲▲ ▲ ▲ ▲

V.O.C. 59,643 Kg

2012

EnergyPurchased
electricity 353,852.54
GJ

Procurement

GHG 52,956.42 tons CO2e 5

Percentage of
local purchaseNote: Tatung Co. produces hundreds of different products.
Some of them are OEM/ODM made. Therefore, themain resources are only selected from the above four
fundamental resources and disclosed in this report.

Sale

2011

▲

Steel and
Silicon steel
15,672 tons.

▲

Amount of air
emissions

▲

Sale

▲

Raw
material 1

Water consumption 2
726,113 tons.

Table 6.2-2 Tatung Co. energy consumption

Table 6.2-1 Amount and sources of main resources

Amount of generalindustrial wastes 4,176.07
tons.

▲
▲

▲

Amount of waste
water effluent▲ Figure 6.2-2 Energy consumption percentage (by category)▲▲

6.2 Input of resources and energies and output of wastes andothersDieselNote 1: Main fundamental materials.
Note 2: Includes tap water, river water, and ground water.
Note 3: Testing result multiplied by amount of waste water effluent.
Note 4: Testing result multiplied by amount of waste water effluent.
Note 5: Energy consumption multiplied by their GHG emission factors.
Note 6: Number cited from consoliduted report.

6

There are two types of energies that Tatung Co.
consumes – direct energy and indirect energy.
The direct energy sources that Tatung Co.
consumes are diesel fuel oil, LPG, and diesel. The
indirect energy source is purchased electricity from
Taiwan Power Company. The amount of energy
consumption is shown on Table 6.2-2, Figure 6.22 and Figure 6.2-3. The most consumed energy
in 2014 is purchased electricity with 106,587.54
kkw-h (92.31%) which equaled to 383,715.13 billion
joules, followed by LPG with 436.01 tons (5.29%)
which equaled to 22,005.08 billion joules. The
total amount of energy consumption in 2014 is35,374.13 billion joules lesser than in 2013, whichis 8.51% reduction. When compared to 4 years
ago, there is 14.06% reduction.

Giga
JoulesPurchased Diesel
Electricity

LPG

Residual
Fuel Oil

500,000
450,000

14.06%

406,039.46

400,000
383,658.54

350,000

383,715.13
353,852.54

300,000
250,000
200,000
150,000
100,000
50,00005,162.13

5,219.80

5,462.02

24,448.80

22,355.84

22,005.08

20,839.24

6,876.49

3,012.48

4,498.64

3,414.14

2011

2012

2013

2,200.82

2014▲ Figure 6.2-3 Trend of energy consumption▲ Figure 6.2-1 Tatung Co. material and energy flow

Chapter 6
Environmental performances

62

2015

TAT U N G C S R

Tons 1,800
CO2e 1,600

63

1,610.73

1,400
1,200
927.451,000
800

617.55600
400
164.47200
0Energy saving and GHG management
Due to the fact that the most of energies areimported from overseas and the price of energy
grows up gradually. It is expected that the costof energy will rise by years and contribute tooperating costs. In order to fulﬁll corporate social
responsibility and reduce operating costs, Tatung
Co. set short and medium term goals which are
based on energy intensity per product or unit andthe baseline year is 2013. The goals are: Shortterm – reduce 3% in 2016, Medium term – reduce
6% in 2018.

1%

1.5%

⇧

1%

1.5%

⇧

⇧

1%

⇧

⇧

Base year

Target 6%
⇧

2013

2014

2015

2016

2017

2018

▲
▲

Table 6.2-3 Energy saving target status of Tatung
main products

Main product

2014

2015

2016

Motors/generators

◎

–

–

Rice cookers

○

–

–

Domestic air
conditioners
Business air
conditioners

2013

2014

To achieve the goals, Tatung Co. conducts
annual energy audit and reports the energy
consumption information to the government
as well as implementing energy saving projects
in the headquarter and the factories. In thesubsidiaries, Tatung Co. checks the energy
saving performances during 3P program on site
audit to ensure the energy saving target can beachieved. In 2014, Tatung Co. reduced about 1.2
million kwh of purchased electricity consumption
which equaled to 620 GHG emission reductions
via 6 dimensions (Table 6.2-4).
In addition, San-Hsia Factory is implementing ISO
50001 energy management system which is able
to elevate energy performances. The system will
be certiﬁed at the end of 2015.

Greenhouse gas emissions
Due to Tayuan Plant is still undergoing
the establishment of GHG emission
inventory, the GHG emissions (scope
3 is not included) in this report arecalculated as follows: the amount offossil fuel consumption (gasoline anddiesel used for transportation is notincluded) multiplied by each emission
factor, and the amount of electricity
consumption multiplied by its emission
factor. The total GHG emission in2014 is 49,181.94 ton CO 2e (Figure
6.2-6), 96.45% of it is from purchased
electricity. The second largest portionis from LPG which is 2.68%.

96.70%
2.49%
0.50%
0.31%

Purchased Electricity

LPG
Residual Fuel Oil
Diesel▲ Figure 6.2-7 GHG emission percentage by source in 2014

Table 6.2-4 Tatung Co. energy saving projects
and results

Energy saving projects

Amount ofelectricity
saved(kw-hr)GHG
reduction(ton CO2e)163,360

85.11

Use high energy efﬁcient
lighting equipments

627,594326.98Installed monitoring devices
on air conditioners andcompressors to control
temperatures and time

87,706

45.61

–

–

◎

–

–

Silicon ingots

◎

–

–

Transformers

○

–

–

Switch gears

◎

–

–

Mechanical meters

○

–

–

LAN cables

○

–

–

Power cables

○

–

–

Increased the frequency
of maintenance for air
conditioners

Wires

◎

–

–

Total

Tons
CO2e

Purchased Electricity

70,000Installed inverters onequipments with high energy
consumption◎

Note: ◎ represents it meet the target, ○ represents it does
not meet the target

2012▲ Figure 6.2-5 Amount of GHG emission reduction▲▲▲ Figure 6.2-4 Tatung Co. energy saving target

2011

DieselLPG

Residual Fuel Oil

60,00050,00040,00060,454.76

30,000Rescheduled production
shifting to reduce the use of
equipments

186,651

Installed curtains at open
space to reduce leakage ofcool air

4,937

2.57

115,07159.95

1,185,319

617.5556,696.21

55,638.69

51,210.33

388.72
1,412.76
234.07406.76
1,390.59
349.55163.891,316.92
265.2897.25

20,000Note: GHG are CO2, CH4, N2O and calculated with GWP(IPCC, 1995)

384.42
1,545.02
534.31

10,000
0

2011

2012

2013

2014

Note: GHG are CO2, CH4, N2O and calculated with GWP (IPCC, 1995)▲ Figure 6.2-6 Amount of GHG emissions

Chapter 6
Environmental performances

64

2015

TAT U N G C S R

65▲ Taoyuan Wires and Cables Plant waste

treatment facility

Consumption and management of water
resource
The sources of water for Tatung Co. are from tap
water, ground water, and river water. Tatung Co.
consumed 726,133 M3 of water in 2014 which is
49,748 M3 more than the consumption in 2013,
but still lower than the consumption in 2012.
18.05% of waste water was recycled (equaled to131,068 M3). Tatung Co. will continue to conduct
water save project in order to reduce water
consumption.
As for the waste water management, all
the factories and subsidiaries have granted
the government approved "water pollution
prevention measures" and "permit for effluent",
as well as setup waste water treatment facilities
based on the prevention measures. All thewaste water treatment facilities are operated inaccordance to the prevention measures and theamount and quality of the effluent are regularly
tested and reported to the authorities. The rest
results are all below the efﬂuent standard in 2014.
In addition, the factories are located in industrial
area and/or industrial zone where do not havebio-sensitive sites nearby. Therefore the effluent
from Tatung Co. will not have signiﬁcant impacts
to the biodiversity of the recipient water bodies.
The detailed effluent information is disclosed on
Table 6.2-5.
▲▲

San-Hsia Factory

Tap water

M3

Ground waterRiver water

Treatment
methodThe industrial wastes are stored in the way
accordance to the regulation and then entrusted
by licensed treatment agencies in Taiwan fortreatment. None of the hazardous industrial
waste is exported to overseas. The factories also
have been working hard to recycle and/or reuse
the wastes in order to minimize the impact to theenvironment. In 2014, 3,572.32 tons of wastes
were reused (84.98% of total wastes). Table 6.2-6shows the methods used for waste treatment.

300,000
270,626

275,181

256,166

250,000

243,461

253,008

Tons
9,000.00

8,240.47

8,000.00
7,000.00
6,000.00

230,583

5,043.69

4,782.55

5,000.00

229,321

4,176.07

4,000.00
203,603

200,000

197,9443,000.00
2,000.00
1,000.00
0.00

150,000

2012

2013

2014

▲ Figure 6.2-8 Tatung Co. water consumption

55.41

66.62

66.73

2011

2012

2013

Average COD
concentration(mg/L)

Average SS
concentration(mg/L)

Amount of
efﬂuent
(m3)

42.27

13.27

2,333

Heng River

N.D.

<1.20

2,903

New Street River

N.D.

3.12

46,505

New Street River

N.D.

5.93

18,849Tianxinzhi River

Annual COD emission Annual SS emission
98.63 kg
291.22 kg

Recipient
water body

70,590

27.63

2014

2011

Hazardous industrial waste

2012

2013

2014

General industrial waste▲ Figure 6.2-9 Amount of industrial wastes by Tatung Co.

Table 6.2-5 Waste water treatment and efﬂuent description in 2014

Factory owned
waste water
Tayuan Plant
treatment plant
Taoyuan Wires and in accordance toCables Plant
the requirementbythe regulation
Taoyuan 1st Plant
Total▲ Taoyuan 1st Plant waste treatment Plant

Tatung Co. has already implemented plenty ofpollution reduction measures in the factories,
mostly resulting from green product design phaseand improvement of manufacturing process.
Tatung Co. generated 4,203.69 tons of industrial
wastes, including 4,176.07 tons of general industrial
wastes and 27.63 tons of hazardous industrial
wastes. From Figure 6.2-9, the amount of industrial
wastes generated in recent years is quite stablebesides in 2012 which is due to clean up event.

Efﬂuent
reusedby others▲▲

Factory

Waste reduction and management

Treatment method
General industrial waste (tons)

None

Table 6.2-6 Waste treatment methods

Reuse

Incinerate

Landﬁll

Total

3,569.46

69.90

536.71

4,176.07

Hazardous industrial waste(tons)

2.869

10.81

13.95

27.63

Treatment method
percentages (by weight)

84.98%

1.92%

13.10%

100%

Note: Efﬂuent standard COD: 100, SS: 30. N.D. represents that pollutant concentration lower than detecting limit.

Chapter 6
Environmental performances

66

TAT U N G C S R

67

Air pollutant emissions and management▲▲

Waste sorting posters and bins

Ta t u n g C o . s e t s u p a n d o p e r a t e s a i rpollutant treatment facilities in the factories
in accordance to the regulation. Pollutant
concentration is regularly tested and met thestandard. The main air pollutants from thefactories are NOx, SOx, and VOC. Tatung Co.
declares the amount of emissions and pays
air pollution control fee to the authority. The
amount of air pollutants in recently 3 years isshown in Figure 6.2-10 and Figure 6.2-11. The
amount of emissions drops gradually in thepast 3 years due to reduced consumption offuels and varnish.

NOx

Kg
4,000
▲ Waste storage sites

3,500

SOx

2,500

Emission of ozone-depleting substancesby type and weight
In order to reduce the usage of ozone-depleting
substances, Tatung Co. started to use R-410A
coolant in some of the air conditioners which isthe first Taiwan company to do so. In addition,
Tatung Co. actively applies Green Mark for the air
conditioners and the basic requirement is using
zero ozone-depleting substances.
The authority regulates that the air conditioners
with cooling capability less than 7.1kw is forbidden
to use R-22 as coolant since 2011. Therefore,
Tatung Co. stopped using R-22 coolant on the
air conditioners with cooling capability less than
7.1kw from 2011.

VOC

Kg
120,000

3,718

109,515

3,493

3,320

100,000

3,000

▲

▲

2015

2,435

85,201
79,431

Air pollutant treatment facilities

80,000

1,932

2,000

1,752
59,6431,500

60,000
956

1,000

587
500

2011

2012

2013

2014

Note: Calculated with EPA requirement▲ Figure 6.2-10 Amount of air pollutants (1)40,000

2011

2012

2013

2014

Note: Calculated with EPA requirement▲ Figure 6.2-11 Amount of air pollutant (2)Chapter 6
Environmental performances

68

2015

TAT U N G C S R

69

▲
▲

6.3 Green products for a better
earth

Energy Label

Green Mark

Table 6.3-1 List of green products

GreenMark 1

EnergyLabel 2

Water
Label

Electric fan

－

◎

－

Refrigerator

－

◎

－

Washing machine

－

◎

◎

Rice cooker/
electronic cooker

－

◎

－

Monitor－◎－

Water dispenser(warm/hot water)

－

◎

－

Dehumidiﬁer

－

◎

－

Domestic air
conditioner

◎

◎

－

Amorphous cast-resin
dry type transformer

◎

－

－

Amorphous oilimmersed typetransformer

◎

－

－

Product

Unit：Product

Devote in developing environmental
friendly products
Tatung Co. is tirelessly dedicated to thedevelopment of green products and many ofthem have been awarded with "Green Mark","Energy Label", and "Water Label". There are
153 models are awarded with Green Mark, 444
models are awarded with Energy Label, and21 models are awarded with Water Label, thedetailed information is listed in Figure 6.3-1 andTable 6.3-1. As for toxic free products, Tatung
Co. has followed EU RoHS directive and REACH
regulation, through supply chain management
and manufacturing management to ensure there
is no hazardous substance in the products shipped
to EU.
As increasing awareness on the global warming
issue, Tatung Co. expects the customers andconsumers choosing the products which havelower environmental impacts. Hence, Tatung
Co. started to carry out product carbon footprintproject to disclose such information. In 2010,
San-Hsia Factory cooperated with China SteelCompany to carry out carbon footprint inventoryon A.C. motor (3hp) and veriﬁed by DNV. Tatung
Co. also assisted the subsidiaries such as CPT and
GET to carry out product carbon footprint since2011. Starting from 2012, Tatung Co. has carriedout product carbon footprint inventory on Tatung's
signature product – Rice Cooker. So far Tatung
Co. has completed the establishment of Taiwan
EPA carbon footprint PCRs for "Rice Cooker" and"Electronic Cookers" and followed the PCR tocarry out product carbon footprint inventory for
Rice Cookers. Tatung Co. sets the schedule tocomplete by the end of 2015.

200

190

186

150

100
82
73
49

50

19

0

2012

2013

2014

▲ Figure 6.3-1 Numbers of Green Mark and Energy

Label awarded.

Equals to

30.9 tons

CO2e reduction

Note: As of 2015.04.15
Note 1: Taiwan EPA established "Green Mark" programin order to encourage manufacturers to reduce
pollution emissions, consumption of energies andresources during the life cycle of a product as well as
to awake the consumers to choose resource saving,
low pollution, recyclable products. The productswith "Green Mark" represent the environmental
per formances ranked from top 20~30% in theirproduct category.
Note 2: Bureau of Energy, Ministry of Economic Affairs, Taiwan
initiated the voluntary "Energy Label" program. The
products with "Energy Label" indicate that the energy
efficiency of the product is 10~50% higher thannational energy efﬁciency standard.

Amorphous cast-resin dry type transformer
Under MCTA-60Hz-2500kVA-11.4/22.8kV-600V
30.9 tons CO2e reduction (2500kVA VS CNS
standard)

Chapter 6
Environmental performances

70

2015

TAT U N G C S R

71

6.4 Environmental costs andconformity of regulation

Product and package recycling at theend of life
As for the recycle on the wasted products,
Tatung Co. pays great attention on this issue.
Tatung Co. pays "Recycling and Cleaning Fee"to the government agency (Recycling FundManagement Board) to carry out country-wide
waste recycling affairs. Based on the statistics1
in 2014, the average recycling rate for electricand electronic device is 66.32%, the average
recycling rate for information device is 43.13%.
Apart from paying the fees and fulﬁlling producer
responsibility, Tatung Co. also works hard to use
more recyclable materials through design andmanufacturing stages and actively to apply
for Green Mark. In addition, as a corporate
who has her own retailing system, Tatung Co.
works together with TCPC to set up battery andfluorescent lamp recycling box at each Tatung
3C Store to recycle consumers' waste batteries
and fluorescent lamps, as well as consumers'
large wasted house appliances upon request
when purchasing. By doing this, the wastes canbe fully recycled under the control of regulation
and avoided damage to the environment.

Environmental protection expendituresand investments by type
Tatung Co. evaluates any possible pollutants
occurred from the operations and has installed
pollution prevention facilities in the factories.
The environmental protection expenditures andinvestments in 2014 can be classified as thefollowings: costs on newly purchased pollution
prevention facilities, costs on pollution treatment
facilities, and costs on waste treatment. The total
expenditures are NTD$ 10,562,216 and shown in
Figure 6.4-1.

In regarding to the packaging materials ofhousehold appliances and consumer products,
Tatung Co. believes that the packaging materials
are fully recycled. The reason behind this is therecycling channels in Taiwan is well establishedand residences are highly educated andaware to do recycle in their households. For the
packaging materials (mainly wood/iron pallets oraxles) used on large industrial products such as
cables, transformers, power generators, motors,
they are recycled and reused on daily operations.
Tatung Co. commits herself to continue designingand producing more energy efficient andenvironmental friendly products to be consistent
with her vision.

Failure to comply with regulations andsigniﬁcant spills
Ta t u n g C o . t a k e s g r e a t c o n c e r n o n t h edevelopment of environmental protection laws.
When there are public hearings or seminars fordrafting laws and regulations, Tatung Co. assign
professions to receive the latest information. In
spite of environmental management system
and internal audit have been established andconducted in the factories, there were stillseveral events of regulation breaching. System
Integration BU and San-Hsia Factory was fined
NTD$3,000 and NTD$6,000 due to violations of"Waste Disposal Act". Taoyuan Wires and Cables
Plant was fined NTD$700,000 due to violation of"Air Pollution Control Act". All the violations havebeen corrected and improved in accordance tothe regulation and accepted by the authorities.
Tatung Co. will further enhance internal audit
to strengthen management to prevent such
incidents happened again. Besides, there was
not signiﬁcant spill in 2014.

Waste treatment cost

4,815,629

4,334,587

Pollution prevention facility running cost

Pollution prevention
facility setup cost
Note 1: The ofﬁcial website of Recycling Fund Management Board
http://recycle.epa.gov.tw/recycle/epa/ShowPage2.aspx?ke
y=6&sno=1010&subsno=293&subsubsno=252

01,000,000

1,412,000

2,000,000

3,000,000

4,000,000

5,000,000
NTD$ (dollars)Note: Salary is not included▲ Figure 6.4-1 Environmental protection expenditures and investments by type in 2014.

Chapter 6
Environmental performances

72

TATUNG CO., LTD. AND SUBSIDIARIES2015

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

TAT U N G C S R(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)
ANNEX

Appendix - Consolidated statements(e) recognizes any surplus or deficit in profit or loss; andTATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)(f) reclassifies the parent’s share of components previously recognized in othercomprehensive income to profit or loss.

Annex 1

Subsidiaries notes to consolidated ﬁnancial statements

The consolidated
are listed asfollows
entitles
The consolidated
entities
are listed as follows:
December 31, December 31,
Investor

Subsidiary

Main businesses

The Company, Chunghwa

Chunghwa Picture Tubes, Ltd.

Manufacture and sale ofElectronics Development Co., Ltd.,(“CPT”)

Green Energy Technology Inc.,2014
24.22%

December 31, December 31,

2013

Investor

24.22%

Subsidiary

The Company, Shan-Chih Asset

Chunghwa Electronics

picture tubs and TFT-LCD

Development Co. and Chih Sheng

Development Co., Ltd.

products

Investment Co., Ltd.

Shan-Chih Asset Development Co.

The Company

Main businesses

Tatung DIE Casting Co.

and Tatung Global Strategy
The Company, Shan-Chih Investment Tatung System Technologies

Manufacture of data storage

54.40%

54.40%The Company

Tatung (Thailand) Co., Ltd.

The Company

Tatung Co. of Japan, Inc.

Inc. (“TSTI”)
The Company

Forward Electronics Co., Ltd.

Tubes, Ltd., San-Chih Semiconductor (“FD”)

Manufacture and sale of41.30%

electronics

The Company
The Company

Taiwan Telecommunication

Telecommunication devices.

The Company and Chunghwa

San-Chih Semiconductor Co.,

Manufacture and sales ofElectronics Development Co., Ltd.

Ltd.(“SCSC”)

semiconductors and chips

The Company

Central Research Technology

EMCIRF testing andCo.

certification services

100.00%100.00%

Manufacturing of IT products

100.00%100.00%

Sales and purchase of

100.00%100.00%90.00%

90.00%

100.00%100.00%100.00%100.00%100.00%100.00%

Tatung Consumer Products

Sales, installation and service(Taiwan) Co., Ltd.

of home appliances and digital

58.20%

50.00%

50.00%

100.00%100.00%100.00%100.00%100.00%

Tatung SM-Cycle Co.

Manufacture of speed

100.00%100.00%

Tatung Fine Chemicals Co., Ltd. Industrial coatings,

Electronics Development Co., Ltd.

100.00%100.00%100.00%100.00%and cable

Tatung Information (Singapore) Investment holding
Tatung Electric (Singapore) Pte. Investment holding

The Company

Tatung Co. of America Inc.

58.20%Ltd.
Sales and service of IT and

100.00%household electronics productsin the US

99.10%

99.10%The Company

Tatung Mexico S.A de C.V.

The Company

Tatung Science and Technology, Sale and purchase of IT
Inc.

products

85.33%The Company

Tatung Electric Company of

Manufacture and sales ofAmerica, Inc.

motor products in America

54.63%

54.63%The Company

Tatung Netherlands B.V.

Sales of digital information
products

coatings, photo-catalyst, inkjet

The Company

Tatung (U.K.) Ltd.

Sales of digital consumer

ink
Shan-Chih Asset Development

Development and leasing of

Co. (“SCAD”)

real estate

29

Manufacture of IT products

85.33%

electrocution coatings resistor

and Chih-Sheng Investment Co., Ltd.

Sales and services of Tatung

The Company

reducers, speed variators

The Company

51.00%

Pte. Ltd.

computer products

The Company, Chunghwa

51.00%

Tatung Wire & Cable (Thailand) Manufacture and sales of wire
Co., Ltd.

Industry Company Ltd.

The Company

Manufacture and sales of zincproducts in Singapore

Development Co., Ltd

The Company

Tatung Electronics(S) Pte. Ltd.

41.35%

Co., Ltd. and Chunghwa Electronics
The Company

99.86%

electronic parts

Development Co.
The Company, Chunghwa Picture

2013

99.86%/aluminum parts and mold.

Investment and Trading (BVI) Inc.
Co., Ltd. and Shan-Chih Asset2014

Investment holding

products.

100.00%100.00%TATUNG 2014 Annual Report132

The Company

TATUNG CZECH s.r.o

Manufacture of IT products

100.00%100.00%

The Company

Tatung Medical Healthcare

Design and sales of medical

95.41%

95.41%

Technologies Co., Ltd.

instruments.

The Company

Toes Opto-Mechatronics Co.

Manufacture of data storage

85.00%

85.00%The Company

Tatung Vietnam Co., Ltd.

100.00%100.00%

The Company

Tatung Electric Technology

Manufacture and sales of wire

100.00%100.00%(VN) Co., Ltd.

and cableand process equipment
Manufacture and sales of home
appliances

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30

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2015

TAT U N G C S R

Appendix - Financial Overview

ANNEX

Appendix - Consolidated statements

TATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)

TATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)

December 31, December 31,
Investor

Subsidiary

Main businesses

December 31, December 31,

2014

2013

Investor

Subsidiary

Main businesses

The Company

Chih Sheng Investment Co., Ltd. Investment holding

100.00%100.00%

CPTF Optronics Co., Ltd., NKEL,

CPTF Visual Display (Fuzhou)

Manufacture components of

The Company and Chunghwa

Shan Chih Investment Co., Ltd. Investment holding

100.00%100.00%and Forward Development Co., Ltd.

Ltd.(“FVD”)

TFT-LCD

CPTF Optronics Co., Ltd.

Huallar Optronics (Fuzhou) Co. Manufacture components ofElectronics Development Co., Ltd.
The Company and Chunghwa

Tisnet Technology Inc.

Design and development ofElectronics Development Co., Ltd.

100.00%computer software andequipment

The Company

Tatung Global Strategy

Investment holding

100.00%100.00%Investment and trading (BVI)The Company

Absolute Alpha Limited

CPT

Giantplus Technology Co., Ltd. Research, development,

Investment holding(“Giantplus”)

production and sales of LCD.

Chunghwa Picture Tubes

Investment holding

100.00%100.00%53.67%

53.68%CPTB and CPTL

Investment holding and sales(Labuan) Ltd. (“CPTL”)

of TFT-LCD

CPTB and CPTTG

CPT TPV Optical (Fujian) Co.,

Manufacture components of

Ltd.

TFT-LCD

Makolin Electronics (M)Sdn.

Manufacture and sale of

Bhd.

deflection yokes

100.00%

CPTB

100.00%(Bermuda) Ltd. (“CPTB”)
CPT and CPTB

TFT-LCD

Chunghwa Picture Tubes

CPTB

Inc.

CPT

Ltd.
CPTTG

100.00%Chunghwa Picture Tubes

Investment holding and sales(Labuan) Ltd. (“CPTL”)

of TFT-LCD

Chunghwa Picture Tubes

Investment holding

Technology (Group) Co., Ltd.

100.00%100.00%67.49%

75.06%

2014

2013

100.00%100.00%51.00%

51.00%

100.00%100.00%80.00%

80.00%-

100.00%100.00%-

CPTF Optronics (Shen-Zhen)

Sales and service of flat-panel

Co., Ltd.

display(Note2)

CPTTG and Goldmax Asia Pacific

Kornerstone Materials

Manufacture components of

100.00%100.00%Ltd

Technology Co. Ltd.

TFT-LCD

CPTTG

CPTF Optronics (Shen-Zhen)

Sales and service of flat-panel-

100.00%Co., Ltd.

display(Note 2)CPTF Optronics Co., Ltd

CPTF Optronics (HK) Co., Ltd. Sales of TFT-LCD

100.00%100.00%Giantplus Technology Co., Ltd.

Giantplus (Samoa) Holding Co., Investment

100.00%100.00%100.00%100.00%(Note 1)Ltd.

(“CPTTG”)

Giantplus Technology Co., Ltd.

Hsh Heng Investment Co., Ltd.

Investment

CPTB

Dalemont Investment Ltd.

Investment holding

100.00%100.00%Giantplus (Samoa) Holding Co., Ltd. Giantplus Holding L.L.C

Investment

100.00%100.00%

CPTB

Daliant Investment Ltd.

Investment holding

100.00%100.00%Giantplus Holding L.L.C

Manufacture components of

100.00%100.00%

CPTB

Bangalor Investment Ltd.

Investment holding

100.00%100.00%

Optoelectronics Technology Co., LCD display

CPTB

Bensaline Investment Ltd.

Investment holding

100.00%100.00%

Ltd.

CPTB

New Kingston Enterprises

Investment holding

100.00%100.00%100.00%100.00%

Sales of touch panel

100.00%100.00%Forward Development Co., Ltd. Investment holding

100.00%100.00%45.82%%

71.83%

100.00%100.00%Giantplus Holding L.L.C

CPTB ,CPTL and CPTTG

Chunghwa Picture Tubes

Assembly final module of(Wujiang) Ltd. (“CPTW”)

TFT-LCD

Chunghwa Pictures Display

Assembly final module ofTechnology (Fujian)

TFT-LCD

100.00%Giantplus Holding L.L.C

100.00%100.00%Forward Electronics Co., Ltd.

100.00%

CPTF Optronics Co., Ltd.

Assembly final module of

100.00%Chunghwa Picture Tubes

Manufacture and sale of CRT

Kunshan Giantplus Optronics

100.00%Forward Electronics Co., Ltd., Green Gintung Energy Co., Ltd.

Manufacture and sale of solar

Energy Technology Inc. and Toes

module and related component

Opto-Mechatronics Co.

100.00%Forward Development Co., Ltd.

TFT-LCD
CPTB

Manufacture components of

Display Technology Co., Ltd

Ltd.(“FDT”)
CPTB, CPTL and CPTTG

Shenzhen Giantplus

Optoelectronics Display Co., Ltd. LCD display

Limited (“NKEL”)
CPTB,CPTL,CPTM and CPTTG

Kunshan Giantplus

Forward Electronics Equipment Manufacture and sale of tuner,(Dong Guan) Co., Ltd

100.00%

keyboard, mouse, remotecontroller, switch, socket and(Malaysia) Sdn. Bhd. (“CPTM”)

31

103年報英文版件-附件-合併-0520.indd 134

potentiometer.
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TAT U N G C S R

Appendix - Financial Overview

ANNEX

Appendix - Consolidated statements

TATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)

TATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)

December 31, December 31,
Investor
Forward Development Co., Ltd.

Subsidiary

Main businesses

Suzhou Forward Electronics

Manufacture and sale ofTechnology Co., Ltd.

backlight unit for TFT-LCD,

2014

2013

100.00%100.00%December 31, December 31,
Investor
Tatung Fine Chemicals Co., Ltd.

Tatung Fine Chemicals Co., Ltd.

mouse, switch, socket andSuzhou Forward Electronics

Hefei Fuying Opto-electronic

The manufacturing and sale ofTechnology Co., Ltd.

Co., Ltd.

backlight unit for TFT-LCD(Note 4)

Investment holding

100.00%Investments Limited.

Taiwan Telecommunication

Taiwan Telecommunication

Manufacture of fax machine

Investments Limited.

(Fujian) Company Ltd.

and printers

Taiwan Telecommunication

Shan Chih (Hong Kong) Co.,

Investments Limited.

Ltd.

Shang Chih International

Investment holding-

35.00%

100.00%60.00%

60.00%

International trading.

100.00%100.00%San Chih Semiconductor Co., Ltd., Green Energy Technology Inc.

Manufacture and sales of

33.00%

29.09%

Wujiang Shang Huah Plastic ABS plastic, color dyes

Shan Chih Investment Co., Ltd .and (“GET”)

electronic parts and devices.

(Note 5)

Shang Chih International Chemical

Wujiang Shanghua Material

Manufacture and sale of ABS

Industry Co., Ltd.

Technology Co., Ltd

plastic.

Shang Chih International Chemical

Dongguan Tongli Trading Co.,

Whole sale of painting, coating

Industry Co., Ltd.

Ltd.

and chemical products.

Tatung Information (Singapore) Pte. Tatung Information Technology Manufacture and sales of TV,
Ltd.

(Jiangsu) Co., Ltd.

Tatung Information (Singapore) Pte. Tatung Wire And CableLtd.

Manufacture and sales of wire

Ltd. and Shan-Chih International(ZHONGSHAN) Co., Ltd.

reciprocating compressors.

Shan-Chih Asset Development Co.,

Holding Corporation

Chih Sheng Investment Co., Ltd.

Tatung Electric (Singapore) Pte. Ltd. Tatung (Shanghai) Co., Ltd

Manufacture and sales of

San Chih Semiconductor Co., Ltd.

Greater Power Limited

Investment holding

100.00%100.00%and Shan-Chih International Holding

motors, generators, diesel

San Chih Semiconductor Co., Ltd.

Chih De Investment Co., Ltd.

Investment holding

100.00%100.00%

Corporationengine generators, variable

Green Energy Technology Inc.

Energy Well International

Investment holding

100.00%100.00%

Green Energy Technology Inc.

Green Energy Global Investment Investment holding

100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%Greater Power Limited and Energy

Ultra Energy Holdings Limited

Investment holding

100.00%100.00%

Energy Well International Limited

Golden Sunny Limited

Investment holding

100.00%100.00%Ultra Energy Holdings Limited

Ultra Energy (WEIFANG)

Solar silicon wafer slicing.

100.00%100.00%100.00%100.00%speed motors, inverters andLimitedPLCs, transformers andswitchboards.

Well International Limited

Tatung Coatings (Kunshan) Co., Manufacture and sale ofLtd.

Technology Materials Co., Ltd.

positive material of lithium

100.00%

Hub service

100.00%100.00%

Tatung Mexico S.A de C.V.

TMX Technologies Inc.

Technologies & business100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%100.00%Shan-Chih International Holding

Shan-Chih Wire&Cable

Manufacture and sales of wire

Corporation

Technology (Wujiang) Co. ,and cable

Ltd.

100.00%
Tatung System Technologies Inc.

battery, printer ink,
Tatung System Technologies Inc.

electro-deposition highChyun Huei BusinessInformation software

Technology Inc.

ServiceTatung System Technologies

Investment holding

Holding Ltd.

performance coating.

33

Shan-Chih International Holding Investment holding
Corporationelectro-deposition coating.
Manufacture and sale of

TMX Logistics, Inc.

Shan Chin Investment Co.Ltd

industry coating and

Huaian Tatung Advanced

Tatung Mexico S.A de C.V.

development

Technology Co. Ltd

103年報英文版件-附件-合併-0520.indd 136

100.00%Technology (Wujiang) Co., Ltd. and cable
Manufacture and sales of

Tatung Fine Chemicals Co., Ltd.

2013

monitor and PCs.

Tatung Information (Singapore) Pte. Tatung Compressors

Tatung Fine Chemicals Co., Ltd.

2014

Co., Ltd.

connector.

Company Ltd.

Main businesses

Chemical Indastry Co., Ltd.

driving board, tuner, keyboard,

Taiwan Telecommunication Industry Taiwan Telecommunication

Subsidiary

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TAT U N G C S R

Appendix - Financial Overview

ANNEX

TATUNG CO., LTD. AND SUBSIDIARIESNOTES TO CONSOLIDATED FINANCIAL STATEMENTS(Expressed in Thousands of New Taiwan Dollars unless otherwise Specified)Annex 2
December 31, December 31,
Investor

Subsidiary

Main businesses

2014

2013
100.00%

Tatung System Technologies Holding TSTI Technologies (Shanghai)

Information software

94.00%

Ltd.

Co., Ltd.

Service(Note 7)

Chih Sheng Investment Co., Ltd.

Chih Sheng Investment (BVI)

Investment holding

100.00%100.00%Chih Sheng Investment Co., Ltd.

HEDA Biotechnology Co., Ltd. Produce, food retail and52.17%

52.17%

100.00%100.00%

Factories and subsidiaries participated in 3P program and Occupational Accident Prevention Pays
program in 2014
Factories owned by Tatung Co.

wholesale industry
Chih Sheng Investment (BVI) Co.,

Chih Sheng Holding Co., Ltd.

Investment holding

Factories and subsidiaries participated in 3P programand Occupational Accident Prevention Pays programin 2014

Tayuan Plant
Taoyuan Wires and Cables Plant

Ltd
Chih Sheng Holding Co., Ltd.

Goldmax Asia Pacific Ltd

Investment holding

55.05%

55.05%

Chih Sheng Holding Co., Ltd.

Chih Sheng Holding HK Limited Investment holding

100.00%100.00%Absolute Alpha Limited

Tatung Information Technologies Sales of electronic products

100.00%100.00%San-Hsia Factory
Taoyuan 1st Plant

Corp.
Chih Sheng Holding HK Limited

Crystal Growing Center1

WTE-niche Ltd.

Sales of panel-

100.00%Electrical Meters Center(Note 8)Chih Sheng Holding HK Limited

Wu-jiang Tatung Electronics

Sales of information products

100.00%100.00%Subsidiaries

99.87%

99.62%

Tatung Die Casting Co., Ltd.

50.61%

50.61%

Trading Co. LTD
Shan-Chih Asset Development Co.

Tatung Forestry and

Design and construction of

and Taipei Industry Corporation

Construction Co.

structural engineering.

Shan-Chih Asset Development Co.

Taipei Industry Corporation

Production and sales of mixing

Tatung Okuma Co., Ltd.
Tatung SM-Cyclo Co., Ltd.

concrete.
Shan-Chih Asset Development Co.

Chih Sheng Realty Co., Ltd.

Realty management

100.00%100.00%Shan-Chih Asset Development Co.

Shan-Chih Asset International

Investment Holding

100.00%100.00%

Tatung Fine Chemicals Co., Ltd.
Shan Chih Semiconductor Co., Ltd.

Holding Corporation
Shan-Chih Asset International

Tatung Management Consultant Realty and Leasing Service

Holding Corporation(Shanghai) Co., Ltd.

Shan-Chih Asset International

Shan-Chih Asset International

Holding Corporation(Hong Kong) Holding Limited

Realty and Leasing Service

Shan-Chih Asset International (Hong Suqian Zhiwei Real Estate Co., Realty management
Kong) Holding Limited

100.00%100.00%Chunghwa Picture Tubes, Ltd.2

100.00%100.00%

Kuender Co., Ltd.

100.00%100.00%Forward Electronics Co., Ltd.
Green Energy Technology Co., Ltd.3

Ltd

Toes Opto-Mechatronics Co., Ltd.

Note 1: On September 25, 2014, CPPTG increased its capital by capital reserve andissued 78,609,380 shares. CPTB and CPTL disclaimed the title of the

Note:

Only factories and subsidiaries with manufacturing function participate in 3P program and Occupational Accident).
Prevention Pays program. The information disclosed in this report are from Tatung's Factories (Note 1: Located at San-Hsia Factory.
Note 2: Includes Taoyuan Plant, Lungtang Plant, and Yanmei Plant.
Note 3: Includes Kuanyin Plant, Kuanyin II Plant, Tayuan Plant, and Green Energy Technology Inc. Branch of Southern Taiwan
Science Park.

shares, as a result, decreased their combined shareholding from 75.06% to67.49%.

35

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TATUNG 2014 Annual Report138

2015/5/21 下午 03:54:36

2015

TAT U N G C S R

ANNEXAnnex 3

List of GRI g4 Indicators

GRI content index for "in accordance" - core

General standard disclosures

General standard disclosures

Pages

Note

Strategy and analysis
G4-1

G4-2

Provide a statement from the most senior decision-maker of theorganization about the relevance of sustainability to the organizationand the organization’s strategy for addressing sustainability.
Provide a description of key impacts, risks, and opportunities.

Top
Management
Statement
Top
Management
Statement, 11,
12, 23G4-20 For each material Aspect, report the Aspect Boundary within theorganization.
G4-21 For each material Aspect, report the Aspect Boundary outside theorganization.
G4-22 Report the effect of any restatements of information provided inprevious reports, and the reasons for such restatements.
G4-23 Report signiﬁcant changes from previous reporting periods in the Scopeand Aspect Boundaries.

Pages
6
6
16
–

Stakeholder engagement

Organization proﬁleG4-24 Provide a list of stakeholder groups engaged by the organization.
G4-25 Report the basis for identiﬁcation and selection of stakeholders withwhom to engaged.
G4-26 Report the organization's approach to stakeholder engagement,
including frequency of engagement by type and by stakeholder group,
and an indication of whether any of the engagement was undertaken
speciﬁcally as part of the report preparation process.
G4-27 Report key topics and concerns that have been raised throughstakeholder engagement, and how the organization has responded tothose key topics and concerns, including through its reporting. Report
the stakeholder groups that raised each of the key topics and concerns.

1, 2
2, 3

G4-3

Report the name of the organization.

7

G4-4

Report the primary brands, products, and services.

7, 8

G4-5

Report the location of the organization’s headquarters.

8

G4-6

Report the number of countries where the organization operates,
and names of countries where either the organization has signiﬁcant
operations or that are speciﬁcally relevant to the sustainability topics
covered in the report.

8

G4-7

Report the nature of ownership and legal form.

7

G4-8

Report the markets served.

8

G4-28 Reporting period for information provided.

About this report

G4-9

Report the scale of the organization.

8

G4-29 Date of most recent previous report.

About this report40

G4-30 Reporting cycle.

About this report38

G4-31 Provide the contact point for questions regarding the report or its
contents.

About this reportG4-32 Report the "in accordance" option the organization has chosen.

About this reportG4-33 Report the organization's policy and current practice with regard toseeking external assurance for the report.

About this report

G4-10 Report the total number of employees by employment type, contract,
region, and gender.
G4-11 Report the percentage of total employees covered by collective
bargaining agreements.
G4-12 Describe the organization’s supply chain.
G4-13 Report any signiﬁcant changes during the reporting period regarding
the organization’s size, structure, ownership, or its supply chain.
G4-14 Report whether and how the precautionary approach or principle isaddressed by the organization.
G4-15 List externally developed economic, environmental and social charters,
principles, or other initiatives to which the organization subscribes or
which it endorses.
G4-16 List memberships of associations and national or international advocacy
organizations.

–9

Identiﬁed material aspects and boundaries
G4-17 List all entities included in the organization’s consolidated ﬁnancial
statements or equivalent documents.
G4-18 Explain the process for deﬁning the report content and the Aspect
Boundaries.
G4-19 List all the material Aspects identiﬁed in the process for deﬁning reportcontent.

No signiﬁcantchange23
10Annex 13, 4, 5, 6
52, 3

Report proﬁle25, 26, 27

GovernanceG4-34 Report the governance structure of the organization, including
committees of the highest governance body. Identify any committees
responsible for decision-making on economic, environmental and social
impacts.
G4-38 Report the composition of the highest governance body and its
committees.
G4-41 Report processes for the highest governance body to ensure conﬂicts
of interests are avoided and managed. Report whether conﬂicts ofinterest are disclosed to stakeholders.

17, 20, 24
20
19

Ethics and integrity
G4-56 Describe the organization's values, principles, standards and norms of
behavior such as codes of conduct and code of ethics.
Note: All the above have been veriﬁed by third party.

Note24, 39No signiﬁcantchange2015

TAT U N G C S R

ANNEXSpeciﬁc standard disclosures
Category

AspectCategory
DMA/Indicator

Market presence
Economic

Level ofdisclosure1 NoteTop
Management
Statement, 12,42

N/A

G4-EC1 Direct economic value generated anddistributed

12, 55●G4-EC2 Financial implications and other risks
and opportunities for the organization's
activities due to climate change

Top
Management
Statement, 11,12●

G4-EC3 Coverage of the organization's deﬁned
beneﬁt plan obligations

42

●

DMA

40, 41

N/A

DMA

Economic
performance(Material Aspect)

Pages

G4-EC5 Ratios of standard entry level wage by
gender compared to local minimum
wage at signiﬁcant locations ofoperation

41●

G4-EC6 Proportion of senior management hiredfrom the local community at signiﬁcantlocations of operation

40

●

DMA

55

N/A

Indirect economic G4-EC7 Development and impact ofimpacts
infrastructure investments and services
supported

55

●

DMA

25

N/A

G4-EC9 Proportion of spending on local suppliers
at signiﬁcant locations of operation25, 62●Governance(Material Aspect)

DMA17, 18, 22

N/A

Disclosure on
non-ﬁnancial
information(Material Aspect)

DMA

24

N/A

Procurement
practices(Material Aspect)

DMA

62

N/A

G4-EN1 Materials used by weight or volume

62

●

DMA

63

N/A

G4-EN3 Energy consumption within theorganization

62

N/A

G4-EN6 Reduction of energy consumption

63

N/A

Materials

Environment
EnergyG4-EN7 Reductions in energy requirements ofproducts and services

AspectDMA

Water

Emissions(Material Aspect)

Environment
Efﬂuents and waste(Material Aspect)Compliance

●

Pages

Level ofdisclosure1 Note

65

N/A

G4-EN8

Total water withdrawal by source

65●

G4-EN9Water sources signiﬁcantly affected bywithdrawal of water

65●

G4-EN10 Percentage and total volume of water
recycled and resued

65

●

DMA

63, 68N/A

G4-EN15 Direct greenhouse gas emissions (scope 1)

64●

G4-EN16 Energy indirect greenhouse gas emissions(scope 2)64●

G4-EN19 Reduction of greenhouse gas emissions

64●

G4-EN20 Emissions of ozone-depleting substances

68

G4-EN21 NOx, SOx and other signiﬁcant air emissions

68

●

DMA

65, 66

N/A

G4-EN22 Total water discharge by quality anddestination

65●

G4-EN23 Total weight of waste by type and disposal
method66●

G4-EN24 Total number and volume of signiﬁcant spills

72●

G4-EN25 Weight of transported, imported, exported,or treated waste deemed hazardous under
the terms of the Basel Convention annex I, II,
III, and VIII, and percentage of transported
waste shipped internationally

66

●

DMA

69, 71

N/A

69, 70, 71●

G4-EN27 Extent of impact mitigation of environmental
Products and services
impacts of products and services(Material Aspect)
G4-EN28 Percentage of products sold and theirpackaging materials that are reclaimed bycategory

Overall
63, 69, 70

DMA/Indicator

71

DMA

57, 60N/A

G4-EN29 Monetary value of signiﬁcant ﬁnes and total
number of non-monetary sanctions for noncompliance with environmental laws andregulations

72

●

DMA

72

N/A

G4-EN31 Total environmental protection expendituresand investments by type

72

●

2015

TAT U N G C S R

ANNEX

Category

AspectDMA/Indicator
DMA
G4-LA1

Employment(Material Aspect)

G4-LA2G4-LA3
DMA
Labor/management
G4-LA4
relations(Material Aspect)

37, 40, 42, 48
Total number and rates of new employee hires
and employee turnover by age group, gender 39
and region

Occupational healthSocialand safety(labor(Material Aspect)
practices
G4-LA6and decent
work)

Training andeducation

Diversity and equal
opportunity●

38, 43

N/A

Minimum notice periods regarding operationalchanges, including whether these are
43
speciﬁed in collective agreements
49, 52, 53●

DMA
G4-HR3

52

N/A
Anti-competitive
behavior

●

N/A

46

●

37

●

27, 38

N/A

Operations and suppliers identiﬁed as having
signiﬁcant risk for incidents of forced orcompulsory labor, and measures to contribute 27, 38
to the elimination of all forms of forced orcompulsory labor●

Total number of incidents of discriminationand corrective actions taken

43

N/A

43

●

DMA

35

●

G4-SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly
practices and their outcomes

35

●

DMA

29, 30N/A

29, 30●29, 31●33

N/A

Type of product and service information
required by the organization's procedures for
product and service information and labeling,
and percentage of signiﬁcant product andservice categories subject to such information
requirements

33

●

34

●

36

G4-HR8

40

●

DMA

40

N/A

●

Total number of incidents of violations
involving rights of indigenous peoples andactions taken

DMA

Social(product
responsibility)

G4-PR

Product and service
labeling(Material Aspect)

Level ofdisclosure1 Note
N/A

G4-PR1 Percentage of signiﬁcant product and service
categories for which health and safety impact
are assessed for improvement
Customer health andsafetyG4-PR2 Total number of incidents of non-compliance(Material Aspect)with regulations and voluntary codes
concerning the health and safety impacts ofproducts and services during their life cycle, by
type of outcomes

●

Pages
37

DMA

●

40, 44, 45

40

Forced or compulsory G4-HR6
labor(Material Aspect)

Indigenous rights

G4-LA11 Percentage of employees receiving regularperformance and career development
reviews, by gender and by employee
category

DMA
Equal remuneration G4-LA13 Ratio of basic salary and remuneration of
for women and men
women to men by employee category, by
signiﬁcant locations of operation

Social(humanrights)Social(society)

Type of injury and rates of injury, occupational
diseases, lost days, and absenteeism, and total
54
number of work-related fatalities, by region
and by gender

G4-LA12 Composition of governance bodies andbreakdown of employees per employee
category according to gender, age group,
minority group membership, and otherindicators of diversity

DMA/Indicator

DMA

42

average hours of training per year per
employee by gender, and by employee
category

AspectNon-discrimination(Material Aspect)●

Return to work and retention rates afterparental leave, by gender

Percentage of total workforce represented
in formal joint management-worker healthand safety committees that help monitor andadvise on occupational health and safety
programs

Category

N/A

48

DMA
G4-LA9Level ofdisclosure1 Note

Beneﬁts provided to full-time employeesthat are not provided to temporary or parttime employees, by signiﬁcant locations ofoperation

DMA
G4-LA5

Pages

41

N/A

G4-PR4 Total number of incidents of non-compliancewith regulations and voluntary codes
concerning product and service informationand labeling, by type of outcomes

41●

G4-PR5 Results of surveys measuring customer
satisfaction

2015

TAT U N G C S R

ANNEX

Category

AspectDMA/Indicator
DMA

Marketingcommunications

Social(product
Customer privacy
responsibility) (Material Aspect)Compliance(Material Aspect)

Pages
35

Level ofdisclosure1 Note

Annex 4

List of UN Global Compact – The Ten Principles

N/A

Category

The Ten Principles

Page

G4-PR7 Total number of incidents of non-compliancewith regulations and voluntary codes
concerning marketing communications,
including advertising, promotion, andsponsorship, by type of outcomes

35

●

DMA

36

N/A

Businesses should make sure that they are notcomplicit in human rights abuses.

37

G4-PR8 Total number of substantiated complaints
regarding breaches of customer privacy andlosses of customer data

36

●

38

DMA

28, 29, 30

Businesses should uphold the freedom of associationand the effective recognition of the right tocollective bargaining
Businesses should uphold the elimination of all formsof forced and compulsory labor.

38

Businesses should uphold the effective abolition ofchild labor.

38

Businesses should uphold the elimination of
discrimination in respect of employment andoccupation.

37, 40G4-PR9 Monetary value of signiﬁcant ﬁnes for oncompliance with laws and regulations
concerning the provision and use of products
and services

Businesses should support and respect the protection
37
of internationally proclaimed human rights.
Human rights

29, 31

N/A

●

Labor

Note: The above DMA and indicators have been veriﬁed by third party.
represents such indicator is partially disclosed.
Note 1： ● represents such indicator is fully disclosed,

Businesses should support a precautionary approach
57, 58, 59, 60
to environmental challenges.
Environment

Anti-corruption

Businesses should undertake initiatives to promote
greater environmental responsibility.

57, 58, 59, 60

Businesses should encourage the development anddiffusion of environmentally friendly technologies.

69

Businesses should work against corruption in all its
forms, including extortion and bribery.

18, 40

Note

2015

TAT U N G C S R

ANNEXAnnex 5

Third-party assurance statements

2015

TAT U N G C S R

ANNEXAnnex 6

Feedback Survey FormThank you for reading 2015 Tatung Corporate Social Responsibility Report,
and sharing Tatung's achievements toward sustainable development. Tatungwelcomes your opinions and believes that communication should be a dialogue.
In order to present the next edition in clearer and understandable way, pleasetake a few minutes to ﬁll in your opinions or advices and return it to us.
Mailing address:

Environment & Safety Division, Tatung Co.,
No.22, Sec. 3, Zhongshan N. Rd., Taipei City 10435, Taiwan
E-mail / Fax number: h.s.chang@tatung.com /+886-2-25984566

1.

What is your overall impression of this report?
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Opinions:

2.

In what chapters are you most impressed in this report?
□Top Management Statement□Identiﬁcation of the stakeholders and signiﬁcant topics□Proﬁle of Tatung Co.
□Structure and governance□Supply chain management, product responsibility and customer service□Social performances□Environmental performances
Opinions:

3.

In what chapters do you think needed to be improved in this report?
□Top Management Statement□Identiﬁcation of the stakeholders and signiﬁcant topics□Proﬁle of Tatung Co.
□Structure and governance□Supply chain management, product responsibility and customer service□Social performances□Environmental performances□Excellent□Poor

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4.

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Environment & Safety Division
Tatung Co.
Add: No.22, Sec. 3, Zhongshan N. Rd., Taipei City 10435, Taiwan
Tel: 886-2-25984566 ext. 3167
Fax: 886-2-25984566
E-mail: h.s.chang@tatung.com
The report is printed on recycled paper.

2015 / 6