Electric Power Supply Agreement（ Low Voltage ）2024-5-1

Arcana Energy K.K.

Table of Contents
Ⅰ General Provisions
1. Applicability
2. Update to this Agreement
2.2. Electronic Delivery of Statutory Documents
3. Definitions
4. Units and fractional handling
Ⅱ Regarding the Contract
5. Regarding contract locations
6. Conditions for applying for an electricity supply contract
7. Application for an electric power supply contract
8. Procedures for terminating the electric power supply contract with aformer Retail Electric Power Supplier
9. Start of electric supply
10. Duration of the contract
11. Limitation of consent
Ⅲ Contract type and electricity rates
12. Contract type
13. Calculation method of electricity charges
13.2. Changes to Electricity Rates
Ⅳ Calculation and payment of electricity
14. Start date for application of electricity charges
15. Electricity rate calculation period
16. Measurement of electricity usage
17. Calculation of electricity charges
18. Electric bill payment obligation and payment due date
19. Payment methods and ways to check electricity charges and other fees
Ⅴ Use and supply
20. Implementation of services at the place of demand
21. Customer cooperation regarding use of electricity
22. Maintaining a valid contract
23. Maintaining power factor
24. Cooperation in securing land
25. Provisioning of locations for equipment
26. Use of Customer's electrical equipment
27. Surveys and Customer cooperation
28. Suspension of service
29. Resumption of service
30. Charges during the service suspension period
31. Penalties
32. Service or usage restriction and suspension
33. Discounts due to restrictions or suspension of use
34. Exemption from liability for damages
35. Compensation of equipment
Ⅵ Modification and termination of contract
36. Procedures for modifying the electric supply contract
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37. Termination of electric supply contract by notification from customer
38. Settlement of electricity charges and construction costs due totermination or change of electric service contract after the start ofservice39. Cancellation, etc
40. Debts after termination of electric supply contract
Ⅶ Construction and construction costs
41. Costs for construction
Ⅷ Safety
42. Cooperation in inspections
43. Cooperation regarding safety
Ⅸ Other
44. Provisions for the exclusion of organized crime groups
45. Change of control
46. Joint use of customer's personal information
47. Compliance with the provisions of the wheeling agreement with the T&O
Operator
48. Court of jurisdiction

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Supplementary Provisions

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Appendix
Appendix 1 Contract types
Appendix 2 Electric rates table
Appendix 3 Renewable energy promotion surcharge
Appendix 4 Procurement adjustment amount
Appendix 4-1 Power procurement cost adjustment
Appendix 5 Agreement on electricity usage
Appendix 6 Basic calculation for prorated charges
Appendix 7 Termination Fees

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Ⅰ General Provisions
1. Applicability
We, the Company, shall provide electricity at low voltage (including the electricity bill) to the electric
supply contract holders or users (hereinafter referred to as "customers") in accordance with thisElectricity Power Supply Agreement (hereinafter referred to as this "Agreement"). This Agreement
defines the conditions for supplying electricity and provides electricity accordingly. This Agreement
applies to customers whose demand locations are within the supply area of the general distribution
and transmission service providers (excluding Okinawa Prefecture and remote islands, which are
subject to Article 2, Paragraph 1, Item 8 (i) of the Electricity Business Act).
2. Updates to this Agreement(1) We may change this Agreement at any time (including changes to electricity rates based on
Article 13, Paragraph 2 of the terms and conditions). In such cases, we will disclose the content
of the modified Agreement and the effective date of such modification in advance on our website
or by other methods that we deem appropriate (hereinafter referred to as "the methods wedeem appropriate"). When such disclosure has been made, the modified Agreement shall comeinto effect and the terms and conditions of electric supply to customers shall be subject to themodified Agreement from the point of its effective date. If requested by the customer, we will
provide a document stating the modified supply conditions.
(2) If the Company intends to change the supply conditions described in these General Terms andConditions or other supply conditions under the electricity supply contract with the customer,
the customer agrees in advance that the Company will explain the supply conditions and deliver
written documents before and after the conclusion of the contract as follows, except as provided
for in (3) below.
(i) If we provide an explanation of the supply conditions and deliver written documents before
concluding the contract, we will do so by the methods we deem appropriate and only explainand describe the matters that require explanation and description related to the items we
attempt to modify.
(ii) If we deliver written documents after the conclusion of the contract, we will do so by themethods we deem appropriate and state our name and address, the date of the contract, themodified items, and the identification number of the specific supply point.
(3) If the changes to the supply conditions specified in this Agreement or other supply conditions
based on the electric supply contract with the customer are of a formal nature and are naturally
required due to the enactment or abolition of laws and do not involve substantial changes to theelectric supply contract, the customer agrees in advance that the explanation of the supply
conditions and the provision of written documents before the conclusion of the contract will only
include an outline of the matters requiring explanation regarding the proposed changes, without
providing written documents after the conclusion of the contract.
(4) If the Agreement is concluded between the customer and our Company, we will promptly provide
the customer with a written document containing the supply conditions related to theAgreement, including these Terms and Conditions, in a manner that our Company considers
appropriate, and the customer agrees to this. If requested by the customer, our Company will
provide the customer with a written document containing the supply conditions related to thecontract.
(5) In the Electric Power Supply Agreement, if the consumption tax or other similar taxes arechanged due to changes in laws and regulations, the amount equivalent to the consumption tax
4or other similar taxes in the electricity supply price or other charges shall be recalculated basedon the new tax rate. The customer shall pay the consumption tax or other similar taxes on the
power supply price, installation fees, and other costs (hereinafter referred to as the "Electricity
Charges, etc.") based on the changed tax rate.
2.2. Electronic Delivery of Statutory Documents
Our company can deliver documents required to be provided to customers under the Electricity
Business Law or other laws by electronic means instead of paper delivery. This includes posting on
our company's website, sending emails, and other electronic methods specified by our company(receiving electronic delivery requires internet browser software recommended by our company,
email software, and PDF file viewer software like Acrobat Reader). You agree in advance to our
method of electronic delivery.
3. Definitions
The following terms are used in this Agreement with the following meanings.
(1) Low-voltage
Standard voltage of 100 volts or 200 volts.
(2) Lighting
LEDs, incandescent bulbs, fluorescent lamps, neon tube lamps, mercury lamps, and other electricalequipment for lighting (including accessories).
(3) Power factor
The value defined in terms of AC power efficiency, which is the ratio of active power to apparent
power.
(4) Small equipment
Refers to low-voltage electrical equipment, other than Lighting, mainly used in residential buildings,
stores, offices, and the like, in a single-phase system. However, equipment that may interfere withthe use of Lighting by other customers or pose a risk of such interference due to sudden voltage
fluctuations, and cannot be used together with Lighting, is excluded.
(5) Low-power
Electrical equipment other than Lights and Small equipment.
(6) Contracted capacity
The maximum capacity (kilovolt ampere) that can be used under the contract.
(7) Contracted power
The maximum power (kilowatts) that can be used under the contract.
(8) Power consumption
The amount of electricity used by the customer, which is measured every 30 minutes at thevoltage level equivalent to the supply voltage using a measuring device installed by the power
distribution company.
(9) Contracted current
The maximum current (ampere) that can be used under the contract.
(10) Meter reading date
The date on which the electricity transmission and distribution operator performed a meterreading or the date that is deemed to have been performed.
(11) Contracted main breaker
The circuit breaker specified under the contract that interrupts the circuit for a current
exceeding the rated current and limits the maximum current used by the customer.
5(12) Equivalent amount of consumption tax
The amount equivalent to the consumption tax imposed under the Consumption Tax Law and the
local consumption tax imposed under the Local Tax Law.
(13) Renewable Energy Promotion Surcharge
The surcharge defined in Article 36, Paragraph 1 of the Act on Special Measures Concerning theProcurement of Renewable Energy by Electricity Utilities (hereinafter referred to as the"Renewable Energy Special Measures Act").
(14) Summer
The period from July 1st to September 30th each year.
(15) Other seasons
The period from October 1st to June 30th of the following year.
(16) Connection and supply agreement
The general terms and conditions established by the electricity transmission and distribution
operator that regulate the content of the connection and supply contract, and which have been
approved by the Minister of Economy, Trade and Industry based on Article 18, Paragraph 1 of theElectricity Business Act.
(17) Contracted load equipment
Contractually permissible load equipment.
(18) T&D Operator
The general electric power transmission and distribution business operator whose supply area isthe location of customer demand.
(19) Connection and supply contract
Refers to the connection supply contract between the Company with the T&D Operator, which isnecessary for the Company to supply electricity to the customer.
4. Units and fractional handlingIn this Agreement, the units and the handling of fractions when calculating electricity charges andother fees shall be as follows.
(1) The unit of Power factor shall be 1%, and fractions shall be rounded off to the first decimal place.
(2) The unit of Contracted power shall be 1 kilowatt, and fractions shall be rounded to the firstdecimal place. If the calculated electric power is 0.5 kilowatts or less, the contract power shall be
0.5 kilowatts.
(3) The unit of Contracted capacity shall be 1 kilovolt ampere, and fractions shall be rounded to thefirst decimal place.
(4) The unit of power consumption shall be 1 kilowatt-hour, and fractions shall be rounded to the firstdecimal place. However, the unit of power consumption for every 30-minute measurement shall
include decimal places.
(5) The unit of the total amount for calculation of electricity charges and other charges shall be 1
yen, and any fractional units shall be rounded down.
Ⅱ Regarding the Contract
5. Regarding contract locations
Generally, the Company only enters one electric power supply contract per customer location.
However, in cases where an individual location requires power for both Lighting and Small equipment,
the Company may enter multiple electric power supply contracts for that location.
66. Conditions for applying for an electricity supply contract
Only customers in the service area of the T&D Operator who wish to receive Low-voltage power canapply for our electricity supply contract.
7. Application for an electric power supply contract(1) When a customer applies for an electric power supply contract with the Company, the customer
must approve this agreement and apply using the form prescribed by our company. In addition,
the electric power supply contract will be concluded when the Company accepts the customer's
application.
(2) If there is a risk of damage due to voltage or frequency fluctuations, etc., the customer shall takenecessary measures such as installing an uninterrupted power supply. In addition, if electricity isrequired for safety purposes, the customer shall specify the required capacity and takenecessary measures such as installing a backup power generation system or battery storage
system for safety.
(3) If the customer fails to pay the electricity charges and other obligations that the customer isrequired to pay stipulated in the electric power supply contract after the due date specified by
the Company, then the Company may notify other retail electric power suppliers or agencies(hereinafter referred to as "Retail Electric Power Supplier") of the customer's name, address,
payment status, etc.
8. Procedures for terminating the electric power supply contract with a former Retail Electric Power
Supplier
In the case of switching from another retail electricity provider (hereinafter referred to as the"Former Retail Electric Power Provider") to our Company, the Company will handle the procedure forterminating the electric power supply contract (hereinafter referred to as the "Former electric power
supply contract") with the Former Retail Electric Power Provider. If the Former Retail Electric Power
Provider accepts the termination of the contract, the Former electric power supply contract will beterminated.
9. Start of electric supply(1) In the case of switching from another Retail Electric Power Provider, the Company will start
supplying electricity after completing the necessary procedures with the T&D Operator and after
we have accepted the customer’s application for an electric power supply contract. After thenecessary procedures have been completed, the Company will start supplying electricity on the
supply start date specified by the Company.
(2) When receiving new electric power service due to reasons such as moving, the Company will
confirm the desired start date from the customer and begin providing service from the desired
date. However, if electric power is used at the location without a contract with any electric
power provider, and later an electric power supply contract is concluded with the Company, thenthe first day of usage shall be regarded as the start of supply.
(3) In (1) and (2), if the Company is unable to supply electricity on the supply start date due tocircumstances beyond its control, such as the convenience of the T&D Operator, weather
conditions, land conditions, etc., the Company shall notify the customer of the reason and, in
consultation with the customer and the T&D Operator, set a new supply start date and supply
electricity.
710. Duration of the contract(1) The term of the contract shall be up until the day of the first-year anniversary after the startof supply of electricity after the conclusion of the electric supply contract. However, if there isno termination or change in the electricity supply and demand contract by the expiration of thecontract period, the contract shall be continued under the same conditions every year after thecontract period expires.
(2) If the contract period is renewed based on (1), the Company will explain the renewed contract
period without providing a written document prior to the renewal, and after the renewal, shallnotify the customer of the Company's name and address, the contract renewal date with thecustomer, the renewed contract period, and the supply point identification number by means
deemed appropriate by the Company. The customer shall agree in advance to this matter.
11. Limitation of consent
If a customer who has applied for our electric power supply contract fails to pay the electricity
charges or is deemed to be at risk of not paying, if there is a falsehood in the application content, if
there are legal requirements, if there are circumstances with electricity supply and demand, if there
are circumstances with electric power supply facilities, or if there are other impediments tobusiness operations, the Company may not accept the customer's application for an electric power
supply contract.
Ⅲ Contract type and electricity rates
12. Contract type
The contract types are listed in Appendix 1.
13. Calculation method of electricity charges
Electricity charges are calculated as follows for each contract type. Details such as the scope of
application for each contract type, power supply method, supply voltage and frequency, etc. are asshown in Appendix 1.
(1) Arcana for Home
The electricity charges shall consist of the basic fee, charges for electricity consumption andthe Renewable Energy Promotion Surcharge, calculated in accordance with Appendix 2 andAppendix 3(3), respectively, and applicable to the customer. The charges for electricity
consumption shall be calculated by multiplying the amount of electricity consumed, as set forthin Appendix 2, by the unit price for charges for electricity consumption and then adjusting theresulting amount for the procurement adjustment amount calculated pursuant to Appendix 4.
The procurement adjustment amount shall be the amount calculated in accordance with
Appendix 4 (Procurement adjustment amount) and Appendix 4-1 (Power procurement costadjustment).
(2) Arcana for Business
The total amount of the basic fee, electricity charges, and the Renewable Energy Promotion
Surcharge will be calculated according to Table 3 of Appendix 2. However, the electricity charge
will be calculated by multiplying the power consumption rate corresponding to the power usage
in Table 2 of Appendix 2 by the power usage, and then applying the procurement adjustment
amount determined by Appendix 4 based on fuel costs, etc. Note that the procurement
adjustment amount is the amount obtained by adding or subtracting based on Appendix 4(Procurement adjustment amount) and Appendix 4-1 (Power procurement cost adjustment).
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(3) Arcana Low-Voltage
The basic fee, electricity usage fee, and the total amount of Renewable Energy Promotion
Surcharge shall be calculated according to Table 3 of Appendix 2. However, the electricity
usage fee shall be calculated by multiplying the electricity usage by the applicable unit priceaccording to the electricity usage according to Appendix 2, and the amount obtained shall be
adjusted by the procurement adjustment amount calculated according to Appendix 4. For
electricity used in the summer period, the summer electricity rate shall be applied, and forelectricity used in other seasons, the other season electricity rate shall be applied. The
electricity usage fee shall also be adjusted by the procurement adjustment amount calculatedby Appendix 4 based on the above amount. The procurement adjustment amount shall be theamount added or subtracted based on Appendix 4 (Procurement adjustment amount) andAppendix 4-1 (Power procurement cost adjustment).
13.2. Changes to Electricity Rates(1) Our company may change the electricity rates under any of the following circumstances:(i) If the former general electricity utility changes its basic charge or electricity usage charge(including changes to the terms and conditions that affect the pricing structure). The
former general electricity utilities refer to Tohoku Electric Power Co., Inc., Tokyo ElectricPower Energy Partner Corporation, Chubu Electric Power Miraise Corporation, Kansai
Electric Power Co., Inc., Chugoku Electric Power Co., Inc., Shikoku Electric Power Co., Inc.,and Kyushu Electric Power Co., Inc.
(ii) If there is a change in the tax rate for consumption tax or other taxes due to anamendment to laws.
(iii) If our company's electricity procurement costs increase or decrease due to amendments tolaws related to the electricity business, changes in guidelines or other rules, changes in fuelcosts associated with generation, changes in trading prices at the Japan Wholesale
Electricity Exchange, or other various circumstances.
(iv) If there is a significant discrepancy between the electricity demand forecast submitted by
the customer during the contract period (if there is no forecast, the electricity demand
performance over the past year will be considered as the forecast) and the actual
electricity usage by the customer.
(v) In other circumstances, if the basic charge or electricity usage charge (including the
procurement adjustment amount) becomes unreasonable due to various reasons.
(2) If our company decides to change the electricity rates, we will notify the customer in advanceusing methods we deem appropriate.

Ⅳ Calculation and payment of electricity
14. Start date for application of electricity charges
The electricity rate will be applied from the supply start date, except in cases where the customer
has requested a postponement prior to the commencement of supplying power.
915. Electricity rate calculation period
The calculation period for electricity charges shall be the period from the previous month's meterreading date determined by the T&D Operator to the day before the current month's meter reading
date (hereinafter referred to as the "meter reading period"). However, if the Company notifies thecustomer in advance of the metering date (referring to the day on which the electric power
consumption is read or the day maximum demand was recorded by the smart meter installed by the
T&D Operator), the period from the previous month's metering date to the day before the current
month's metering date (hereinafter referred to as the "metering period") shall be used instead.
In addition, when the electric supply is started, the calculation period for electricity charges shall be
the period from the supply start date to the day before the subsequent meter reading date (or themetering date if the Company has notified the customer in advance, similarly hereinafter). If theelectric power supply contract is terminated, the electricity rate calculation period shall be theperiod from the immediately preceding meter reading day to the day before the termination date.
16. Measurement of electricity usage
Measurement of electricity usage, etc. shall be conducted as follows.
(1) The measurement of the amount of electricity used will be performed by the T&D Operator
using measuring equipment installed by the T&D Operator. The T&D Operator will notify us of
the amount of electricity used every 30 minutes, which we will use to calculate the monthly
electricity usage.
(2) If there is a period measured by a meter other than a smart meter, the T&D Operator will
evenly allocate the measured usage of electricity during that period and treat it as 30-minuteusage of electricity for each 30-minute interval.
(3) When the usage of electricity cannot be correctly measured due to a failure or malfunction of
the meter, the electricity usage for that period will be determined based on Appendix 5, taking
into account discussions between the customer and the Company, as well as discussions
between the T&D Operator and the Company.
17. Calculation of electricity charges(1) Except for the following cases, electricity charges will be calculated based on the calculation
period of "one month".
(i) When the supply of electricity is started, resumed or stopped, or the Electric Power Supply
Agreement is terminated(ii) When there is a change in the electricity rate due to a change in the contract type,contract current, contract capacity, contract power, etc.
(iii) Other cases as deemed appropriate by the Company.
(2) In the case of (1), the calculation will be made on a prorated basis in accordance with theprovisions of Appendix 6. When calculating on a prorated basis in the case of (1)(i), the numberof days subject to proration includes the day of the start and end of supply but excludes theday of resumption and the day of termination. In addition, when calculating on a prorated basis
in the case of (1)(ii), the revised electricity rates will be applied from the day of the change.

1018. Electric bill payment obligation and payment due date(1) The date on which the customer becomes obligated to pay shall be the date when the Company
makes the request, following the meter reading date. However, in the case of Article 16 (3) ofthis Agreement, the date shall be determined through consultation with the T&D Operator. In
addition, in the event that the Electric Power Supply Agreement is terminated, the date shall bewhen the Company makes the request, after the termination date.
(2) Customers will be billed in the month following the month in which the payment obligationarises.
(3) The Company will make available to the Customer the electricity charges and other billedamounts by means of electronic data registered on the Company's website (referring to theinternet site used for making available electronic data on billed amounts for Customer
browsing). At this time, the Company shall be deemed to have made a request to the Customer.
However, it may take time to register on the website after the conclusion of the contract with
the Company. If it takes time to reflect the billed amount on the website, the Company will send
the billed amount to the email address registered by the Customer.
(4) The customer's electricity bill shall be paid by the date separately specified by the Company
after the date of the billing by the Company. If the customer does not pay the fee after the duedate, the Company will charge overdue interest according to the number of days from the day
after the payment due date (including the day itself) to the payment date. Late interest is
calculated by multiplying the billed amount (minus the amount equivalent to consumption tax,etc.) by a rate of 10% per year (even for periods that include days in leap years, the rate will becalculated per 365 days). The unit of the amount equivalent to consumption tax, etc. shall be 1
yen, and the fraction shall be rounded down. Payment shall be made together with the charges
for which payment is due.
19. Payment methods and ways to check electricity charges and other fees
(1) Electric bills are billed monthly by credit card or bank transfer. "Credit card payment" refers toa method in which the customer enters a contract with a credit company designated by us, andthat company pays the charges to our designated account on a continuing monthly basis. "Banktransfer" refers to a method in which the customer transfers the electricity charges from theirdesignated account to the Company's account on a continuing monthly basis. In either case,the customer will need to apply using the form specified by the Company. Note that until theapplication for credit card payment or bank transfer is completed, the electricity charges will be
paid every month by bank transfer as specified in (3), and the handling fee for the payment will
be borne by the customer. In this case, when the customer pays the bank, it will be deemedthat the payment has been made to us.
(2) When the customer pays the electric bill by Credit card payment, it shall be deemed that thepayment has been made to us when the credit company transfers the payment to the accountspecified by us. When the payment is made by the Bank transfer method, it shall be deemedthat the payment has been made to us when it is deducted from the account specified by thecustomer.
(3) For construction costs and other expenses, the customer will be asked to make payments
through a financial institution designated by the Company via the bank transfer method(hereinafter referred to as "bank transfer method"), and the customer will be responsible forthe handling fees associated with the transfer. In this case, payment to the Company shall bedeemed to have been made when the customer made the payment to the financial institution.
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(4) Regardless of (1) and (3), based on the Act on Special Measures concerning the Management
and Collection of Claims Held by Financial Institutions, the Company may require payment
through financial institutions designated by a debt collection company (hereinafter referred toas the "debt collection company") specified by the Company, via methods specified by the debt
collection company. In this case, it shall be deemed that payment to the Company has been
made when the payment is made to the financial institution specified by the debt collection
company. Please note that the customer will be responsible for the payment fees.
(5) Electric bill payments will be applied in the order in which payment obligations occurred.
(6) Electric bills can be confirmed via the web page (My Page).
Ⅴ Use and supply
20. Implementation of services at the place of demand
If it is deemed necessary for the Company to enter the premises where electricity is used for the
performance of this Agreement, or if the following tasks are carried out by the T&D Operator, withthe customer's consent, the Company or the T&D Operator may enter the customer's land or
building to carry out the necessary tasks. In this case, unless there are legitimate reasons, thecustomer shall consent to the entry and execution of the task. Upon request from the customer,
the relevant personnel of the T&D Operator shall provide the prescribed certificate.
(1) Design, construction (including installation and removal), modification, or inspection of the T&D
Operator's supply equipment or measuring instruments, as well as the electrical equipment of
the power company within the premises of the demand site, up to the supply point(2) Inspection and other work on the Customer's electrical facilities that are required by Article 43of this Agreement(3) Inspection of the Customer's electrical equipment, contract load equipment, contracted main
breakers or other electrical equipment, testing necessary for preventing illegal use ofelectricity, and confirmation or inspection of the Customer's electricity usage purpose(4) Meter reading or verification of measured values(5) Tasks related to necessary measures due to supply termination and contract termination basedon Article 28, 37, and 39 of this Agreement(6) Other tasks necessary for the establishment, modification, or termination of theinterconnection supply contract, or tasks necessary for the confirmation of safety of the T&D
Operator's electrical equipment
21. Customer cooperation regarding use of electricity(1) If the Customer's use of electricity may interfere with or is likely to interfere with the use ofelectricity by other customers due to the following reasons, or may cause interference with theelectrical facilities of the T&D operator or other electricity business operators, the Customer
shall install the necessary adjustive or protective equipment at the power consumption location
at the Customer's expense. In particular cases, if deemed necessary, the Customer shall bear
the cost of changing the T&D Operator's supply equipment or installing dedicated supply
equipment by the T&D Operator to allow the customer to use electricity. The determination inthis case shall be made at the point where the phenomenon causing the interference is mostprominent.
(i) When the load between each phase is significantly unbalanced due to the characteristics ofthe load(ii) When the voltage or frequency fluctuates significantly due to load characteristics
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(iii) When the waveform is significantly distorted due to the characteristics of the load(iv) When generating significant high frequencies or harmonics(v) Other cases corresponding to (i), (ii), (iii), or (iv)(2) When the Customer connects their power generation equipment to the T&D Operator's supply
facilities for use, it shall be subject to the provisions of (1).
(3) When the Customer electrically connects their electrical equipment to the supply equipment of
the T&D Operator, they must comply with technical standards related to electrical equipment,
other laws and regulations, and the system interconnection technical requirements stipulated in
the T&D Operator's Wheeling Services Agreement Appendix. Customers should also consider
the condition of the T&D Operator's supply equipment and use a method deemed technicallyappropriate.
22. Maintaining a valid contract
If the Company is requested by the T&D Operator to modify the Connection and supply agreement
to be appropriate for the type of electric use, the customer shall promptly modify this agreement
accordingly.
23. Maintaining power factor(1) The customer shall maintain the power factor of the load at the demand site at 90% or higher
for “Arcana for Home” and “Arcana for Work” plans, and at 85% or higher for other cases.
(2) If a phase-advancing capacitor is to be installed, it will be installed by the Customer at theCustomer's expense. In that case, one should be installed for each electrical device, but if it
must be installed collectively for two or more electrical devices due to unavoidable
circumstances, the power factor at light load will decrease due to the release of the phaseadvance capacitor, and the Customer must ensure that the leading power factor does notoccur.
24. Cooperation in securing land
The customer shall cooperate in securing the necessary land for the construction and maintenanceof the supply facilities owned or operated by the T&D operator in connection with theimplementation of the electric supply.
25. Provisioning of locations for equipment
In the following cases, if the Company or the Customer is requested by the T&D Operator toprovide a facility location for the equipment associated with the supply of electricity, or if theCompany requests the Customer to provide the installation location of the necessarycommunication equipment to measure the Customer's power load, the Customer will provide theselocations free of charge.
(1) When installing supply facilities such as service lines or connecting devices on the Customer's
land or building intended for the Customer (or Customers when multiple Customers receive
electricity through a common service line).
(2) When installing meters, their accessories (meter box, transformers, secondary wiring oftransformers, communication equipment necessary for transmitting measurement information,etc.) and power analyzers (devices that measure power fact, etc.) necessary for calculating
charges.
(3) When installing communication equipment, etc.
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(4) When installing a current limiter or other appropriate device at the site of power consumption
26. Use of Customer's electrical equipment
The customer shall allow the following items owned by the Customer to be used by the T&D
Operator free of charge.
(1) Ancillary equipment that the Customer has installed at their own expense (structures that
support or house the power supply equipment installed on the Customer's land or building, as
well as facilities attached to the Customer's building that are necessary for the installation of
the power supply equipment).
(2) Supporting structures, such as service poles, installed by the Customer at the Customer's
expense to attach overhead service wires.
(3) Ancillary facilities necessary for installation of underground service lines that the Customer has
installed at the Customer's expense, including the following:(i) Supporting facilities necessary for the installation of underground service lines, including
iron pipes and conduits, and facilities installed by the Customer to secure the service lines
on the walls of the Customer's land or building, such as anchor bolts, etc., for pulling anddrawing the cable in the case of overhead service lines.
(ii) Foundation blocks (used to fix the connection equipment) and handholes installed on the
Customer's land or building.
(iii) Other equipment relating to (i) or (ii)(4) Accessories for the power meters installed by the Customer at their own expense, such as
secondary wiring for the transformer.
(5) The Customer's electrical facilities in cases where the T&D Operator requests to use them totransmit data recorded by a smart meter.
27. Surveys and Customer cooperation(1) Whether the Customer's electrical facilities comply with technical standards will be investigatedby T&D Operator or a registered inspection agency commissioned by T&D Operator for all, orpart of the tasks described in Paragraphs 1 and 2, in accordance with relevant laws andregulations. In this case, when necessary, T&D Operator or the registered inspection agency
may request the Customer's consent to provide a wiring diagram of the electrical facilities. The
Customer may request the relevant staff of T&D Operator or the registered inspection agency
to present a designated certificate in this case.
(2) When the Customer completes the construction of modifications to their electrical facilities,
they shall promptly notify our company as well as the T&D Operator or the registeredinspection agency thereof.
28. Suspension of service(1) In the following cases, the T&D Operator may suspend electric supply to the Customer without
prior notice:(i) Cases where, due to reasons attributable to the Customer, there is an urgent need to stop
the supply of electricity to prevent safety risks.
(ii) In cases of intentional damage or loss of power meters or electric facilities in the
Customer's demand location, causing serious damage to the Company or the T&D
Operator.
14

(iii) When a person other than the T&D Operator connects the supply facilities of the T&D
Operator and the customer's electrical equipment at the demand location.
(2) If the Customer falls under any of the following and the Company receives a warning from the
T&D Operator, and if the Company warns the Customer but they do not improve the situation,
the T&D Operator may stop providing service:(i) Where there is a safety risk due to reasons attributable to the Customer(ii) Using the distribution lines of the T&D Operator without authorization by tampering withthe electrical equipment, or using electricity improperly(iii) In the case of the Low-voltage power plan, when Lighting or Small equipment are used.
(iv) If the Customer refuses, without reasonable grounds, to allow entry for business operations
or to comply with the demands of the T&D Operator as stipulated in this Agreement, or
refuses to grant authority or cooperate with the T&D Operator as stipulated in thisAgreement, or fails to provide notification to the Company or the T&D Operator as
stipulated in this Agreement, contrary to Article 20 of this Agreement.
(v) Failure to take measures required by Article 21 (1) and (2) of this Agreement(vi) If the Customer electrically connects to the service equipment of the T&D Operator in
violation of Article 21 (3) of this Agreement(vii) When using load equipment outside of what is permissible according to the contract(3) If any of the following applies and when requested by the T&D Operator to change to an
appropriate contract and to make corrections to an appropriate usage condition based on
Article 22 of this Agreement, if the customer does not comply with the request for change toan appropriate contract and correction to an appropriate usage condition, the T&D Operator
may discontinue service:(i) When using more power than is contracted(ii) When the connection supply power is continuously below the contract power (if applicable).
(4) When electric service is stopped in accordance with this article, the necessary measures forthe service stoppage will be taken by the T&D Operator, either at the facilities T&D Operator
or at the Customer's electrical facilities. If necessary, the Customer may be required tocooperate in this case.
29. Resumption of service
In the event that the electric supply is suspended pursuant to paragraph 28 of this Agreement,
when the Customer has resolved the issue that caused the suspension, the Company will request
the T&D Operator to resume service.
30. Charges during the service suspension period
When electric supply is suspended in accordance with Article 28 of this Agreement, during theperiod of such suspension, the electricity charges shall be calculated based on the number of days
by prorating the basic fee in accordance with Article 17(2) of this Agreement.
31. Penalties(1) If the Customer falls under Article 28(2)(ii) of this Agreement and avoids payment of all or partof the electricity charges as a result, the Customer shall pay the default penalty equivalent tothree times the avoided amount.

15

(2) The avoided amount referred to in (1) shall be calculated as the difference between the amountcalculated based on the service conditions stipulated in this Agreement and the amountcalculated based on the improper use.
(3) If the period of unauthorized use cannot be confirmed, the period determined by the T&D
Operator shall not exceed six months.
32. Service or usage restriction and suspension(1) In the following cases, the T&D Operator may suspend the supply of electricity during supply
hours, or the Customer may be required to restrict or suspend the use of electricity.
(i) In the event that the electric facility maintained and operated by the T&D Operator breaks
down or is likely to break down.
(ii) If it is unavoidable due to inspection, repair, modification, or other work on the supply
equipment maintained and operated by the T&D Operator for this Agreement(iii) In case of emergency or disaster(iv) In other cases where it is necessary or for safety(2) In the case of (1), the T&D Operator will notify the customer in advance by announcement orother means. However, this does not apply in case of emergency.
33. Discounts due to restrictions or suspension of use(1) In the event that the electric supply is suspended, or the Customer's use of electricity is
restricted or suspended, under Article 32(1) of this Agreement, the Company will calculate thecharges with the following discount. However, if the cause of the suspension or restriction is
attributable to a fault of the customer, the discount will not be applied.
(i) Eligible for discount
The basic fee. However, in the case of 17(1) (i), (ii), or (iii) of this agreement, the amountfor one month will be calculated based on the contract terms on the date of restriction orsuspension.
(ii) Discount rate
4% per day for the total number of days the supply was restricted or suspended during themonth(iii) Calculation of the Total Days of Restriction or Suspension
The total days of restriction or suspension will be calculated by counting the days whenelectricity is restricted or suspended for one hour or more per day.
(2) When calculating the total days of restriction or suspension under (1), if we notify the customerof the necessary restriction or suspension for maintenance or reinforcement at least threedays in advance, such restriction or suspension shall not be counted in the calculation as one
day in the month. In this case, one day in a month means the time of one restriction orsuspension due to one maintenance or reinforcement on one calendar day of the month.
34. Exemption from liability for damages(1) If the Company is unable to supply electricity on the previously agreed supply start date, we will
not be responsible for compensating the Customer for any damages suffered.
(2) If the T&D Operator suspends the electric service or restricts or terminates the Customer's
use of electricity under Article 32(1) and it is not attributable to the fault of the Company, theCompany will not be responsible for compensating the Customer for any damages suffered.
16

(3) The Company will not be responsible for compensating the Customer for any damages suffered
as a result of the Customer not taking measures under Article 7(2) of this Agreement.
(4) If the Company suspends the electric service under Article 28, terminates the contract with theCustomer under Article 39, or the contract ends under Article 37 of this Agreement, theCompany will not be responsible for compensating the customer for any damages suffered.
(5) If an electric leak or other accident occurs and it is caused by reasons not attributable to theCompany, the Company will not be liable for any damages suffered by the customer.
(6) If either the Customer or the Company suffer damages due to natural disasters, epidemics,
wars, riots, labor disputes, or other force majeure events, neither of shall be responsible forcompensating for such damages.
(7) The Company will not be responsible for compensating the Customer for any damages suffered
due to reasons attributable to the T&D Operator.
35. Compensation for equipment
If the Customer damages or loses the electrical equipment, electrical machinery, or other facilitiesof the Company or of the T&D Operator in the Customer's demand location due to intentional or
negligent acts, the Customer shall compensate the following amounts for the equipment:(1) If repair is possible
The cost of repairs(2) If lost or repairs are not possible
Total amount of book value and replacement cost
Ⅵ Modification and termination of contract
36. Procedures for modifying the electric supply contract(1) If the Customer wishes to change the contents of the electric supply contract, they must
promptly apply for the change to our company. However, this does not apply to (2).
(2) When there is a change in the Customer's name, company name, contact phone number or
email address, address or place of residence, or billing address, the Customer is generally
required to apply for the change using the Company's designated format. When such an
application is made, the Company may require the Customer to provide documentation proving
the fact of the requested change.
(3) If the Customer wishes to inherit all rights and obligations related to the electric supply
contract due to inheritance or other reasons, and the Company agrees, the name can bechanged through the name change procedures. In this case, the customer is generally required
to apply using the Company's designated format.
37. Termination of electric supply contract by notification from customer(1) Notwithstanding Article 10 of this Agreement, the Customer may terminate the electric service
contract by notifying the Company in writing of their intention to terminate along with thetermination date (hereinafter referred to as the "Termination Notice"), during the contract
period. If the Customer has not given the Termination Notice to the Company and has applied
for an electric supply contract with another retail electricity business operator, and theOrganization for Cross-regional Coordination of Transmission Operators notifies the Companyof the termination date, such notification shall be deemed to be the Customer's Termination
Notice.
17

(2) In the case of (1) above, this contract shall terminate on the termination date notified by the
Customer to the Company or the termination date notified to the Company by the Organization
for Cross-regional Coordination of Transmission Operators, except in the following cases:(i) If the Company receives the Customer's Termination Notice after the day following thetermination date, this contract shall terminate on the day the Company received theTermination Notice.
(ii) If the T&D Operator cannot take measures to terminate the supply due to reasons not
attributable to the Company (excluding cases of natural disasters, etc.), the electric supply
contract shall terminate on the day when measures to terminate service become possible.
(3) Based on (1), if a customer chooses to terminate their electricity supply contract within thefirst year from the start date of electricity supply following a request from the customer, acancellation fee as specified in Appendix 7 will be charged. As a general rule, the cancellation
fee is to be paid together with the customer's final electricity bill.

38. Settlement of electricity charges and construction costs due to termination or change of electric
service contract after the start of service(1) In the following cases, if the Company is requested to settle electricity charges from the T&D
Operator based on the wheeling service agreement, the Company will ask the Customer to pay
the settlement amount. However, this does not apply in the case of natural disasters or
unavoidable circumstances.
(i) When the Customer terminates the electric service contract by setting a new contract
power, contract current, or contract capacity.
(ii) When the customer reduces the contract power, contract current, or contract capacity
after setting a new contract power, contract current, or contract capacity.
(iii) When the customer terminates the electric service contract by increasing the contract
power, contract current, or contract capacity.
(iv) When the customer reduces the contract power, contract current, or contract capacity
after increasing the contract power, contract current, or contract capacity.
(2) In case the Company is requested to settle construction costs from the T&D Operator, basedon the wheeling agreement, when the Customer sets or increases the contract power, contract
current, or contract capacity and then changes the contract power, contract current, or
contract capacity or terminates the electric supply contract, the customer will be asked to pay
the settlement amount. However, this does not apply in the case of natural disasters or
unavoidable circumstances.
39. Cancellation, etc.
(1) If the Customer falls under any of the following, the electric supply contract may be canceled.
In this case, we will notify the Customer at least 15 days before the cancellation and inform theCustomer that (1) the electric supply will stop when the contract is canceled, and (2) if the
Customer wishes, the Company will explain how the Customer can receive electric service froma retail electricity supplier who is obliged to provide electric service. However, in the cases of(i) and (ii), cancellation will not be carried out if the Customer pays by bank transfer between
the date of notification and the date of cancellation. The Customer will be responsible for thefees for this account transfer.
18

(i)

If the electricity charges are not paid even after the payment due date has passed, or if itcannot be confirmed that payment has been made.
(ii) If the Customer fails to pay debts other than electricity charges that are required to be
paid under the electric supply contract (including default interest and other monetary
obligations arising from the contract).
(iii) If a Customer whose electric service has been suspended by Article 28 of this Agreement
does not resolve the reason for the suspension by the deadline set by the Company.
(iv) In addition to the above cases, if the Customer violates this Agreement(v) If the Customer engages in an act that violates the law or has the potential to violate it,or if the Company deems it inappropriate(vi) If the Customer issues a dishonored bill or a bounced check, or receives a banking
transaction suspension(vii) In the event that the Customer receives a petition for bankruptcy, civil rehabilitation,
corporate restructuring, corporate reorganization, special liquidation, or similar legal
application, or files the Customer's own petition.
(viii) If the customer receives a motion for compulsory execution or an auction for execution of
security interest(ix) If the Customer receives a disposition for non-payment of public dues(x) If the Company discontinues the retail electricity business(xi) If there is a change in the market price of natural gas, coal, or other raw materials, or if
there is a change in market conditions or a disaster that exceeds the Company's
expectations or can be predicted to do so, and the Company deems it inappropriate tocontinue the contract with the Customer(2) If the Customer moves from their serviced location without notification under Article 37(1) and
it is clear that they have not used electricity, the electric supply contract will end on the day
when the Company takes measures to terminate the supply.
(3) If any of the cases stipulated in (1) or (2) apply, the Customer shall lose the benefit of time forall debts owed to the Company, and immediately repay the entire debt in full.
40. Debts after termination of electric supply contract
Electricity charges, past due payment interest, and other debts arising from this contract that haveoccurred during the term of the electric supply contract shall not be extinguished by thetermination of the electric supply contract.
Ⅶ Construction and construction costs
41. Costs for construction
When the Customer begins using electricity or if the Customer increases the contracted capacity,
contracted current, or contracted power due to circumstances arising from the Customer's
convenience, and the distribution equipment, supply equipment or special supply equipment is newly
installed or expanded, then if the Company is requested to bear the construction cost from the
T&D Operator based on the wheeling agreement, the customer shall pay the cost.
Ⅷ Safety
42. Cooperation in inspections(1) The inspection of whether the Customer's electric facilities comply with technical standards
shall be carried out by the T&D Operator or a registered inspection agency (hereinafter
19referred to as "registered inspection agency") commissioned by the Minister of Economy,
Trade and Industry to perform all or part of the work in accordance with the provisions of laws
and regulations. In this case, the T&D Operator or the registered inspection agency may, if
necessary, obtain the Customer's consent and request the Customer to provide a wiring
diagram of the electric facility. The Customer may request the T&D Operator or the registeredinspection agency staff to provide the prescribed certificate.
(2) When the Customer has performed construction work to change the electric facility, theCustomer shall promptly notify the Company and the T&D Operator or registered inspection
agency of the completion of the work.
43. Cooperation regarding safety(1) In the following cases, the Customer shall promptly notify the Company and the T&D Operatorof the matter, and the Company and the T&D Operator shall take appropriate measures
immediately.
(i) When the Customer recognizes any abnormalities or failures or the possibility thereof, inthe electrical equipment of the Company or of the T&D Operator such as service lines ormeters within the Customer's premises.
(ii) When the Customer recognizes any abnormalities or failures or the possibility thereof, in
the Customer's electrical equipment which may affect the Company's or the T&D
Operator's supply facilities.
(2) In the case where the Customer installs, modifies or repairs any equipment (including power
generation facilities) that directly affects the Company’s supply facilities, the Customer shallnotify the Company in advance of the details. If such equipment has any direct impact on the
Company’s supply facilities after being installed, modified or repaired, the Customer shallpromptly notify the Company of the details. In such cases, the Company may request thecustomer to make changes to the details if deemed necessary for safety reasons.
Ⅸ Other
44. Provisions for the exclusion of organized crime groups(1) The Company and the Customer shall each represent and warrant to the other party, at thetime of concluding the electric supply contract and throughout the term thereof, that:(i) Neither the Company nor its officers (meaning employees who execute business, directors,
executive officers, or persons equivalent thereto), parent company, subsidiary or affiliatedcompany are categorized as organized crime groups, organized crime group-relatedcompanies, boryokudan (violent gangs), or members thereof (collectively referred to as"anti-social forces").
(ii) The Company and the Customer will not use the name of anti-social forces to conclude orfulfil this agreement.
(2) In addition to (1) above, the Company and the Customer shall each represent and warrant to
the other party that they will not engage in the following acts, whether directly or indirectly:(i) Fraudulent or violent acts, coercive language, or unjustified demands exceeding legal
liability, whether by ourselves or by utilizing a third party(ii) Acts that interfere with or damage the other party's business by means of deception or
intimidation, or that damage the other party's reputation(iii) Acts that involve the introduction of capital or funds or the establishment of relationships
with organized crime groups or other anti-social forces, regardless of the pretext20

(iv) Acts of providing funds to organized crime groups or other anti-social forces, regardless ofthe pretext(v) Acts in which organized crime groups or other anti-social forces become involved in the
management of the Company’s or the Customer's business(3) If either the Company or the Customer violate any of the provisions in (1) or (2) above, theparty in violation shall forfeit the benefit of the term with respect to all obligations owed to theother party, and the electric supply contract may be terminated. In this case, the party that has
terminated the agreement shall not be liable for any damages suffered by the party that has
been terminated by virtue of this provision. In the event that the Company terminates theelectric service contract, the Company shall follow the procedures set forth in Article 39(1)hereof.
45. Change of control
In the event that the Company transfers or succeeds the retail electricity business to anothercompany, the Company may transfer the status, rights and obligations of the Customer, as well assome or all of the Customer's registered information and other Customer information under thisAgreement, to the transferee. The Customer hereby agrees to this in advance.
46. Joint use of customer's personal information
The Company may jointly use the personal information of Customers with other retail electricity
providers, power system operators, and general transmission and distribution operators. The scope,
purpose, information items, and manager responsible for the joint use of personal information will beseparately specified in the privacy policy published by the Company on the Internet.
47. Compliance with the provisions of the wheeling agreement with the T&O Operator
The Customer shall comply with any necessary provisions required by the T&D Operator that are
not specified in this Agreement in order for the Company to comply with the provisions of thewheeling agreement.
48. Court of jurisdiction
The Tokyo District Court shall be the exclusive jurisdictional court of first instance for all disputes
concerning electric service contracts with customers.

21

Supplementary Provisions
These terms and conditions shall be implemented from May 1, 2024.
However, for customers who have concluded an electricity supply contract with our company prior to
May 1, 2024, these terms and conditions shall be applied as follows:(1) For customers who have concluded an electricity supply contract with our company by April
30, 2023, these terms and conditions will be applied starting from the electricity bill for July
2024, and until then, the previous terms and conditions will be applied.
(2) For customers who conclude an electricity supply contract with our company between May 1,
2023, and April 30, 2024, these terms and conditions will be applied starting from the electricity
bill for July 2025, and until then, the previous terms and conditions will be applied.

22

Appendix
Appendix 1 Contract types
The contract types are as follows:
Customer category
Lighting
Low-power

Contract type

Arcana for Home
Arcana for Work
Arcana Low-Voltage

The details of the scope of application, supply electricity method, supply voltage, and frequency foreach type of contract are as follows.
(1) Arcana for Home(i) Scope of Application (for customers served by Hokkaido Electric Power Network Co., Inc.,
Tohoku Electric Power Network Co., Inc., TEPCO Power Grid, Inc., Chubu Electric Power Grid
Co., Inc., Hokuriku Electric Power Company, and Kyushu Electric Power Co., Inc. as thegeneral power distribution business operators in this matter)
Applies to the demand for using electric Lighting or Small equipment that falls under any of thefollowing① The contracted current is 30 amperes or more (40 amperes or more for customers servedby Tohoku Electric Power Network Co., Inc., TEPCO Power Grid, Inc., Chubu ElectricPower Grid Co., Inc., and Hokuriku Electric Power Company), and the contracted current is
60 amperes or less.
② When low voltage power is contracted at one demand location, the sum of the maximum
demand capacity and the contracted power (in this case, 10 amperes is considered as 1
kilowatt) is less than 50 kilowatts. However, in cases where the Customer desires and the
T&D Operator deems it appropriate for technical or economic reasons to supply electricity
at low voltage based on the Customer's electricity usage and the conditions of the
supplier's supply equipment, both ① and ② may apply to those whose total contracted
current and power (where 1 kilowatt is considered as 10 amperes) is 50 kilowatts or more.
In this case, the T&D Operator may install supply equipment such as transformers on the
Customer's land or building.
(ii) Scope of Application (for customers served by Kansai Electric Power Transmission andDistribution Co., Inc., Chugoku Electric Power Network Co., Inc., and Shikoku Electric Power
Company as the general power distribution business operators in this matter):① The maximum capacity used is 6 kilovolt-amperes or less.
② When low voltage power is contracted at one demand location, the sum of the contracted
capacity and the contracted power (in this case, 1 kilovolt-ampere is considered as 1 kilowatt)is less than 50 kilowatts. However, in cases where the Customer desires and the T&D
Operator deems it appropriate for technical or economic reasons to supply electricity at low
voltage based on the Customer's electricity usage and the conditions of the supplier's supply
equipment, both ① and ② may apply to those whose total contracted current and power is 50
kilowatts or more. In this case, the T&D Operator may install supply equipment such astransformers on the Customer's land or building.
(iii) Supply method, supply voltage, and frequency
23

The supply method and supply voltage are AC single-phase two-wire standard voltage of 100
volts or 200 volts or AC single-phase three-wire standard voltage of 100 volts and 200 volts,
and the frequency is 50 hertz as the standard frequency when the T&D Operator is Hokkaido
Electric Power Network Co., Inc., Tohoku Electric Power Network Co., Inc., or Tokyo ElectricPower Grid Co., Inc. (however, part of Myoko City and Itoigawa City in Niigata Prefecture andpart of Gunma Prefecture use 60 hertz), and 60 hertz as the standard frequency when the
T&D Operator is Chubu Electric Power Grid Co., Inc., Hokuriku Electric Power Transmission
and Distribution Co., Inc., Kansai Electric Power Transmission and Distribution Corporation,
Chugoku Electric Power Network Co., Inc., Shikoku Electric Power Transmission andDistribution Corporation, or Kyushu Electric Power Transmission and Distribution Co., Inc.
(however, part of Nagano Prefecture uses 50 hertz). However, in cases where it is technicallyunavoidable, the supply voltage and supply method may be set to AC three-phase three-wirestandard voltage of 200 volts.
(iv) Contracted Current (Customers who use Hokkaido Electric Power Network Co., Inc., Tohoku
Electric Power Network Co., Inc., TEPCO Power Grid, Inc., Chubu Electric Power Grid Co.,
Inc., Hokuriku Electric Power Transmission and Distribution Co., Inc., Kyushu Electric Power
Transmission and Distribution Co., Inc. as the T&D Operator)① The contracted current shall be 30 amperes, 40 amperes, 50 amperes, or 60 amperes, andshall be determined by the Customer's application. (For customers who use Tohoku ElectricPower Network Co., Inc., TEPCO Power Grid, Inc., Chubu Electric Power Grid Co., Inc., andHokuriku Electric Power Transmission and Distribution Co., Inc. as the T&D Operator, thecontracted current shall be 40 amperes, 50 amperes, or 60 amperes.) However, whenswitching from another retail electricity provider to the Company, the value of thecontracted current at the time of termination of the contract with the previous retailelectricity provider shall be taken over as a general rule.
② The T&D Operator shall install an appropriate device such as a current limiter or a meterthat limits the current based on the contracted current. However, if a device that limits the
maximum current used by the Customer is already installed or if there is no risk of
exceeding the contracted current due to the maximum current used by the Customer, acurrent limiter or a meter that limits the current may not be installed.
(v) Contract capacity (customers who have Kansai Electric Power Transmission and Distribution,
Chugoku Electric Power Network, and Shikoku Electric Power Transmission and Distribution
as the T&D Operator)
The contract capacity value shall be based on the contract capacity specified by the former
electricity retailer, etc. However, if the former electricity retailer does not specify thecontract capacity, the contract capacity may be determined by presenting a document
showing the survey results of the total capacity of the contracted load equipment obtained byrequesting an electrician, etc.
(2) Arcana for Work(i) Scope of Application
Applies to the demand for using electric Lighting or Small equipment that falls under any of
the following① A contract capacity of 6 kilovolt-amperes or more, and generally less than 50 kilovoltamperes.
24

② When low voltage power is contracted at one demand location, the sum of thecontracted capacity and the contracted power (in this case, 1 kilovolt-ampere isconsidered as 1 kilowatt) is less than 50 kilowatts. However, in cases where theCustomer desires and the T&D Operator deems it appropriate for technical or
economic reasons to supply electricity at low voltage based on the Customer's
electricity usage and the conditions of the supplier's supply equipment, both ① and ②
may apply to those whose total contracted current and power (in this case, 1 kilovoltampere is considered as 1 kilowatt) is 50 kilowatts or more. In this case, the T&D
Operator may install supply equipment such as transformers on the customer's land or
building.
(ii) Supply method, supply voltage, and frequency
The supply method and supply voltage are AC single-phase two-wire standard voltage of
100 volts or 200 volts or AC single-phase three-wire standard voltage of 100 volts and 200
volts, and the frequency is 50 hertz as the standard frequency when the T&D Operator is
Hokkaido Electric Power Network Co., Inc., Tohoku Electric Power Network Co., Inc., orTokyo Electric Power Grid Co., Inc. (however, part of Myoko City and Itoigawa City in
Niigata Prefecture and part of Gunma Prefecture use 60 hertz), and 60 hertz as thestandard frequency when the T&D Operator is Chubu Electric Power Grid Co., Inc.,
Hokuriku Electric Power Transmission and Distribution Co., Inc., Kansai Electric Power
Transmission and Distribution Corporation, Chugoku Electric Power Network Co., Inc.,
Shikoku Electric Power Transmission and Distribution Corporation, or Kyushu ElectricPower Transmission and Distribution Co., Inc. (however, part of Nagano Prefecture uses 50
hertz). However, in cases where it is technically unavoidable, the supply voltage and supply
method may be set to AC three-phase three-wire standard voltage of 200 volts.
(iii) Contract capacity
The contract capacity value shall be based on the contract capacity specified by theformer electricity retailer, etc. However, if the former electricity retailer does not specify
the contract capacity, the contract capacity may be determined by presenting a document
showing the survey results of the total capacity of the contracted load equipment obtainedby requesting an electrician, etc.
(3) Arcana Low-voltage(i) Scope of Application
Applies to the demand for using "Low-power" that falls under any of the following① As a general rule, contracted power is less than 50 kilowatts.
② When low voltage power is contracted at one serviced location, the total of thecontracted current or contracted capacity (in this case, 10 amperes is regarded as 1
kilowatt) and the contracted power (in this case, 1 kilovolt-ampere is regarded as 1
kilowatt) shall be less than 50 kilowatts as a principle. However, in cases where theCustomer desires and the T&D Operator deems it appropriate for technical or
economic reasons to supply electricity at low voltage based on the Customer's
electricity usage and the conditions of the supplier's supply equipment, both ① and ②
may apply to those whose total contracted current and power (in this case, 10
amperes and 1 kilovolt-ampere are regarded as 1 kilowatt) is 50 kilowatts or more. In
this case, the T&D Operator may install supply equipment such as a transformer on the
Customer's land or building.
25

(ii) Supply method, supply voltage, and frequency
The power supply method and supply voltage shall be an AC 3-phase 3-wire system witha standard voltage of 200 volts, and the frequency shall be 50 Hz if the T&D Operator is
Hokkaido Electric Power Network Co., Inc., Tohoku Electric Power Network Co., Inc., or
TEPCO Power Grid, Inc. (except for Myoko City and Itoigawa City in Niigata Prefectureand some parts of Gunma Prefecture where the frequency is 60 Hz) and 60 Hz if the T&D
Operator is Chubu Electric Power Grid Co., Inc., Hokuriku Electric Power Company,
Kansai Electric Power Co., Inc., Chugoku Electric Power Co., Inc., Shikoku Electric Power
Co., Inc., or Kyushu Electric Power Co., Inc. (except for some parts of Nagano Prefecture
where the frequency is 50 Hz). However, in cases where it is technically necessary, thesupply electric system and supply voltage may be AC single-phase 2-wire standard
voltage of 100 or 200 volts, or AC single-phase 3-wire standard voltage of 100 and 200
volts.
(iii) Contracted power
When switching contracts from other retailers to our company, as a general rule, theCompany will inherit the Contracted power value at the time of termination of thecontract with the former retail electricity company. However, if the former retailelectricity company has not specified the Contracted power, the Contracted power canbe determined based on the rated current of the contracted main breaker as well as theresults of a written survey of the total capacity of the contracted load equipment that thecustomer can obtain by requesting an electrician and will be calculated as follows. In thecase of calculation based on the rated current of the contracted main breaker, theCustomer should set the contract main breaker in advance. In addition, the T&D Operator
will confirm the rated current of the contracted main breaker.
① In the case of AC single-phase 2-wire standard voltage 100 volts or 200 volts, or AC
single-phase 3-wire standard voltage 100 volts or 200 volts:
Rated current of contracted main breaker (amperes) x voltage (volts) x 1/1000
Note: In the case of AC single-phase 3-wire standard voltage 100 volts or 200 volts,
a voltage of 200 volts will be used for the calculation.
② In the case of AC 3-phase 3-wire standard voltage 200 volts:
Rated current of contract main breaker (amperes) x voltage (volts) x 1.732 x 1/1000

Appendix 2 Electric rates table(1) If the T&D Operator is Hokkaido Electric Power Network Co., Inc.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit Price

Base Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

31.20 JPY

26

(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit Price

Base Fee

1kVA / Month

167.50 JPY

Power Volume Fee

1kW

29.20 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Unit
1kW / Month

Base Fee
Summer Season
Other Seasons

Power Volume Fee

1kWhUnit Price698.00 JPY
28.10 JPY
28.10 JPY

(2) If the T&D Operator is Tohoku Electric Power Network Co., Inc.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

28.10 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month162.00 JPY

Power Volume Fee

1kW

29.20 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons26.50 JPY
25.10 JPY

(3) If the T&D Operator is Tokyo Electric Power Grid Co., Ltd.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

28.10 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month140.00 JPY

Power Volume Fee

1kW

29.70 JPY

27

(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month898.00 JPY

1kWh

Other seasons26.60 JPY
25.00 JPY

(4) If the T&D Operator is Chubu Electric Power Grid Co., Inc.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
区分

Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

28.20 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month140.00 JPY

Power Volume Fee

1kW

26.20 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons

22.20 JPY
20.10 JPY

(5) If the T&D Operator is Hokuriku Electric Power Transmission and Distribution Co., Ltd.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

23.10 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month199.00 JPY

Power Volume Fee

1kW

27.00 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Power Volume Fee

Summer season

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons28

25.50 JPY
24.50 JPY

(6) If the T&D Operator is Kansai Electric Power Transmission and Distribution Co., Ltd.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

24.20 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month

195.00 JPY

Power Volume Fee

1kW

22.20 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons

17.10 JPY
15.00 JPY

(7) If the T&D Operator is Chugoku Electric Power Network Co., Inc.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

26.20 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month200.50 JPY

Power Volume Fee

1kW

28.00 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons

26.20 JPY
25.00 JPY

(8) If the T&D Operator is Shikoku Electric Power Transmission and Distribution Co., Ltd.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

26.20 JPY

29

(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month184.00 JPY

Power Volume Fee

1kW

28.00 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Summer season

Power Volume Fee

Unit

Unit price

1kW / Month698.00 JPY

1kWh

Other seasons25.40 JPY
24.00 JPY

(9) If the T&D Operator is Kyushu Electric Power Transmission and Distribution Co., Ltd.
(i) Arcana for Home (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1 Contract

0.00 JPY

Power Volume Fee

1kW

25.20 JPY(ii) Arcana for Work (Including equivalent amount of consumption taxes, etc.)
Unit

Unit priceBase Fee

1kVA / Month145.50 JPY

Power Volume Fee

1kW

23.20 JPY(iii) Arcana Low-Voltage (Including equivalent amount of consumption taxes, etc.)
Base Fee
Power Volume Fee

Summer season

Unit

Unit price

1kW / Month898.00 JPY

1kWh

Other seasons21.80 JPY
19.80 JPY

Appendix 3 Renewable energy promotion surcharge(1) Renewable energy promotion unit priceThe renewable energy power generation promotion surcharge unit price shall be the amountequivalent to the payment unit price stipulated in Article 36, Paragraph 2 of the Renewable Energy
Special Measures Act, and Article 32 of the Act on Special Measures Concerning Procurement ofRenewable Energy Electricity by Electric Utilities. Based on the provisions of paragraph 2, it will be
set by the notification that determines the unit price of payment (hereinafter referred to as the"Notice that determines the unit price of payment") and the notification that sets the unit price of
avoidable costs.
(2) Application of the renewable energy promotion surcharge unit priceThe renewable energy promotion surcharge unit price prescribed in (1) shall be applied to theelectricity used during the period from the meter reading date in April of the year in which the30notice establishing the payment unit price was made to the day before the meter reading date in
April of the following year.
(3) Calculation of the renewable energy promotion surcharge
The renewable energy promotion surcharge is calculated by applying the renewable energy
promotion surcharge unit price prescribed in (1) to the amount of electricity used in the month.
The unit of the total amount calculated for the renewable energy promotion surcharge is 1 yen,
and any fraction less than 1 yen shall be rounded down.

(4) Special Measures for Renewable Energy Promotion Surcharge
The renewable energy surcharge for Customers of certified facilities under Article 37, Paragraph 1of the Special Measures Concerning Renewable Energy Act, shall be calculated by following theprovisions of the Special Measures Concerning Renewable Energy Act and other related laws andregulations. However, regardless of the above, the amount calculated as the renewable energy
surcharge under (3) above shall be reduced by the amount obtained by multiplying the amount by
the percentage specified in the cabinet order provided for in Article 37, Paragraph 3 of the Act on
Special Measures Concerning Renewable Energy Sources. The unit of the reduction amount is 1
yen, and any fractions shall be truncated. If the customer's business is certified under theprovisions of paragraph 1 of Article 37 of the Special Measures for Renewable Energy Act or if
certification is revoked under the provisions of paragraph 5 or 6 of Article 37 of the Act, thecustomer should promptly notify the Company.

Appendix 4 Procurement Adjustment Amount(1) Calculation of Procurement Adjustment Price
The procurement adjustment price is calculated using the following formula. The unit of the
procurement adjustment price is set at one sen, and any fractions are rounded to the first decimal
place.
(i) When the power cost adjustment price is a reduction in costs
Procurement Adjustment Price ＝ -A(ii) When the power cost adjustment price is an addition in costs
Procurement Adjustment Price ＝ A
A＝Power Procurement Cost Adjustment Price
The value of the adjustment price will be calculated based on Table 4-1.
(2) Procurement Adjustment AmountThe procurement adjustment amount is calculated by applying the procurement adjustment pricedetermined in (1) to the monthly electricity usage according to the following formula:
Procurement Adjustment Amount = Electricity Usage × Procurement Adjustment Price
31

Appendix 4-1 Power Procurement Cost Adjustment(1) Calculation of fuel cost adjustment unit price(i) Average Market Price
The average market price per kilowatt-hour is determined by the weighted average of the spot
market transaction results at the Japan Electric Power Exchange (hereinafter referred to as"market price") during each time slot and the supplied electricity amount. The market pricerefers to the area price for each supply area of the relevant general transmission anddistribution operator. The unit for the average market price is set at one sen, and fractions arerounded to the nearest first decimal place.
(ii) Power Procurement Cost Adjustment Price
The power procurement cost adjustment price for each month is calculated using the following
formula, with an added amount equivalent to the consumption tax. In the case of a power
procurement cost adjustment price (reduction), the power procurement cost adjustment priceis subtracted in the calculation of the procurement adjustment price, and in the case of apower procurement cost adjustment price (additional burden), the power procurement costadjustment price is added in the calculation of the procurement adjustment price. The unit forthe power procurement cost adjustment price is also one sen, and fractions are rounded to thenearest first decimal place.
(a) If the average market price per kilowatt-hour is below the standard reduction price (in thecase where the power procurement cost adjustment is a reduction in price):Power Procurement Cost Adjustment Price = Standard Reduction Price - Average Market
Price(b) If the average market price per kilowatt-hour exceeds the standard additional burden price(in the case where the power procurement cost adjustment is an addition in price):Power Procurement Cost Adjustment Price = Average Market Price – Standard Additional
Burden Price
In (a) and (b), the values for the standard reduction price and the standard additional burden
price are determined by each general transmission and distribution operator as follows.

Power Company
Hokkaido Electric Power
Network., Inc.
Tohoku Electric Power
Network Company., Inc.
TEPCO Power Grid, Inc.

Standard additionalburden price11 JPY

Standard reduction price

10 JPY

4 JPY

10 JPY

4 JPY
32

5 JPY

Chubu Electric Power
Grid Co., Inc.
Hokuriku Electric Power
Transmission andDistribution Co., Ltd.
Kansai Transmission andDistribution, Inc.
Chugoku Electric Power
Transmission &Distribution Company,
Inc.
Shikoku Electric Power
Transmission &Distribution Company,
Inc.
Kyushu Electric Power
Transmission andDistribution Co, Inc.

9 JPY

3 JPY

9 JPY

3 JPY

9 JPY

3 JPY

9 JPY

3 JPY

9 JPY

3 JPY

8 JPY

2 JPY

(iii) The Application of Power Procurement Cost Adjustment Price
The power procurement cost adjustment price, calculated based on the results of spot market
transactions at the Japan Electric Power Exchange during each power procurement costadjustment price calculation period, is applied to the electricity used during the corresponding
power procurement cost adjustment price application period as follows:

Calculation period

Application period
Meter reading day in May to the day
before the meter reading day in June
Meter reading day in June to the day
before the meter reading day in July
Meter reading day in July to the day
before the meter reading day inAugustMeter reading day in August to the
day before the meter reading day in
September
Meter reading day in September tothe day before the meter reading dayin October
Meter reading day in October to the
day before the meter reading day in
November
Meter reading day in November to theJanuary 1st to March 31st every year
February 1st to April 30th every year
March 1st to May 31st every year

April 1st to June 30th every year

May 1st to July 31st every year

June 1st to August 31st every year
July 1st to September 30th every year
33

day before the meter reading day inDecember
Meter reading day in December toAugust 1st to October 31st every year the day before the meter reading day
in January of the following year
Meter reading day in January of theSeptember 1st to November 30th every
following year to the day before theyear
meter reading day in February
Meter reading day in February of theOctober 1st to December 31st every year following year to the day before themeter reading day in March
Meter reading day in March of theNovember 1st to January 31st of thefollowing year to the day before thefollowing year, every year
meter reading day in April of thefollowing year
Meter reading day in April of the
December 1st to the end of February offollowing year to the day before thethe following year, every year
meter reading day in May

Appendix 5 Agreement on electricity usage
When determining the standard for electricity usage through discussion, the following criteria shallgenerally apply:(1) When based on past electricity usage
One of the following methods shall be used to calculate the standard:(i) When based on the monthly electricity usage from the previous month or the same month in
the previous year:
Monthly electricity usage in the previous month or the same month in the previous year／
Number of days in the billing period for the previous month or the same month in the previous
year × Number of days in the agreement period(ii) When based on the monthly electricity usage from the past three months:
Monthly electricity usage in the past three months／Number of days in the billing period forthe past three months × Number of days in the agreement period (hereinafter referred to as
the "agreement period")(2) When based on the capacity and usage time of the load equipment used:
The sum of the values obtained by multiplying the capacity (input) of the load equipment used by
the usage time of equipment.
(3) In cases where the number of days measured by the replacement meter is 10 days or more andthe amount of electricity used is measured by the replacement meter, it shall be calculated asfollows:
Amount of electricity used measured by the replacement meter／Number of days measured by
the replacement meter × Number of days during the agreement period34

(4) When measured by a meter installed for a reference measurement:
The amount of electricity consumed will be determined based on the measurement from theinstalled meter(5) When correcting due to an error exceeding the tolerance:
Measured electric power／｛100 percent ＋（± error rate）｝
If the timing of the occurrence of an error exceeding the tolerance cannot be confirmed, theagreement will be based on the electricity usage for the following month or later, as follows:(i) If measured by the customer or by our company upon request, the month to which therequest belongs(ii) If measured and discovered by the relevant T&D Operator, the month to which the discovery
belongs.

Appendix 6 Basic calculation for prorated charges(1) The basic calculation for prorated charges is as follows:(i) When prorating the basic charge:
Applicable charges for one month × Number of days for prorated calculation／Number ofdays in meter reading period(ii) When prorating the electricity usage charge:① When the electric service starts, resumes, stops, or suspends, or when the electric
service contract ends:
It is calculated based on the electricity usage during the billing period.
② When there is a change in contract type, contract capacity, contract current, contract
power, power factor, or there is a change in the fee:
The amount of electricity used during the charge calculation period will be calculated
according to the ratio of the value obtained by multiplying the number of days before
and after the change in charges by the respective contract capacity, contract current orcontract power. In addition, for customers using low-voltage power, if both summer andother seasons are included in the period for calculating the charges, the rate shall becalculated based on the value obtained by proportionally dividing the number of days ofthe classification period by the ratio of the contract power multiplied by the contract
power. However, if the measured value is confirmed, the calculation will be based onthat value.
(iii) Calculating a prorated Renewable Energy Promotion Surcharge① When starting, resuming, suspending, or stopping electric service, or when the electric
service contract has ended, the charge will be calculated based on the amount ofelectricity used during the charging period.
② When there is a change in the contract type, capacity, current, power, or power factor
affecting the charge:
The amount of electricity used during the calculation period of the rates shall beclassified according to the ratio of the value obtained by multiplying the number of days
during the period before and after the date of the change in the rates by the respective
35

contracted current, contracted capacity or contracted power. However, when themeasured value is confirmed, it shall be used.
Appendix 7 Termination Fees
When a customer terminates the electric supply contract within the first year after the date ofcommencement of supply, based on the request made by the customer in accordance with 37(1) of theAgreement, the customer shall be charged a cancellation fee as set forth below. The amount to be paid
for the cancellation fee shall be the cancellation fee plus an amount equivalent to consumption tax, etc.
Cancellation fee (per contract) 20,000 yen (excluding tax)

36