CONTENTS
Page No.
• Introduction

2• User interface of RoyalNet

2• User interface of Renocampus

3• Administration

3• Finance and Accounts

7• Student admission and support

13• Examination18• Library23• Enabling e-governance via IT support up-graduation

24• Conclusion

30

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INTRODUCTION
E-Governance is not just a necessity but the cornerstone of modern administrative efficiency andtransparency. To ensure the comprehensive implementation of e-governance across the university, alldepartments have been integrated into a single network, providing faculty, staff, students, and otherstakeholders access as users. This network includes key areas such as Planning & Development,
Administration, Finance and Accounts, Student Admission & Support, Examination, and TeachingLearning. Each of these areas is equipped with dedicated portals and modules meticulously designed tosimplify day-to-day activities, with an emphasis on reducing paper usage and moving towards a moreenvironmentally-friendly, paperless administration.
In embracing e-governance, our university demonstrates a commitment to enhancing efficiency,transparency, and sustainability in its administrative processes. Through the innovative university
management system and integrated network, we aim to provide a seamless and user-friendly experience
to all members of our academic community, enabling better service delivery and informed decisionmaking. This digital transformation represents a significant step towards a more modern and progressive
educational institution.
The Assam Royal Global University recognized this need and took a pioneering step in the form of an inhouse developed ERP known as RoyalNet (https://royalnet.rgu.ac/) from its inception and Renocampus(https://rgu.renocampus.com/) from 2022. These systems were designed to support and automate
processes in alignment with our institution's core principle of shared governance.
The University Learning Management System RoyalNET and Renocampus has been a part of this journeyassisting the University in maintaining quality through centralized automated administration in all its
academic and non-academic endeavours. Over time, up gradations were invited in all aspects of theinstitution resulting in refining and polishing the mode of governance applied in the institution. RGU has
introduced a combination of e-tools enhancing the effectiveness of the teaching- learning apparatus toaddress the various issues related to the student admission, teaching- learning, examination, publicationof results and library automation. With every step taken in direction towards progress, the University has
been able to add innovative strategies in its model of governance for encompassing an educational scenariothat is transparent to its beneficiaries, efficient in meeting the needs of the time and accountable to all theexpectations surrounding an educational institution.

USER INTERFACE OF ROYALNET

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USER INTERFACE OF RENOCAMPUS

The implementation of e-governance has been concentrated into primarily 4 areas:
1. Administration:
The University has incorporated updated strategies to handle the huge bulk of data that cross in theadministrative level. A course structure was developed in line with NEP 2020 during the academic session
2022-23. And recently the NEP 2020 has been successfully implemented from the academic session
August 2023 in the curriculum with all the course program successfully marked with the respective CO,
PO and PSOs. These were made available in the University website for the reference of the aspirants. Thewebsite was updated and the stakeholders were given the facility of reporting their grievances.
The staff and employee can log in to https://rgu.renocampus.com/ to manage their profile, can check leavedetails, salary details, maintain class attendance, upload course materials.

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ROYALNET DASHBOARDEMPLOYEE DETAILED INFORMATION RENOCAMPUS

After login the home screen appears including employee detailed information
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Leave details of employee and click on “Apply for Leave” tab to apply for leave

User interface when logged in by a Faculty

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User interface to view the details of each employee

User interface to check the Attendance and leave of each employee

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User interface to check employees leave status
2.Finance and Accounts: The University relies on the values of transparency in financial transactions
and hence has opted to resort to online means of fee payment. This has reduced the obstacles of direct
payment and is found to be a safer mode of financial transaction that is automatically documented.

User interface of ERP of Accounts section

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User interface of ERP of Accounts section

User interface of ERP of Accounts section

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User interface of ERP of Accounts section

Student’s Fee Receipt through ERP

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User interface of Hostelers details through ERPUser interface of Tally used by Account Section during July 2018-June 2019

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User interface of Tally used by Account Section during July 2019-June 2020

User interface of Tally used by Account Section during July 2020-June 2021

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User interface of Tally used by Account Section during July 2021-June 2022

User interface of Tally used by Account Section during July 2022-June 2023

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3. Student Admission and Support:
The admission procedures are one of the most tedious tasks in an educational institution and to ensure
impartiality in its functioning, the University has resorted to online modes of application for admission.
This has made the admission procedures far more transparent, systematic and efficient. The University’sRenocampus and Nopaper Forms managed the admission list and published the selected and waiting listof candidates based on the set parameters within the scheduled time and with minimum or no errors.
Student registration is also facilitated through the University portal.

ROYALNET DASHBOARD

Ph.D. Scholars 2018 Batch Details

Students 2018 Batch Details
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Assignment/Course Materials

RENOCAMPUS DASHBOARD

User interface to check students’ exam form submission

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User interface to get information of Hostelers and regarding RGU Hostel wise report

User interface of No Paper Forms for student admission and support

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For the session July 2018-June 2019
EntityFrequency

Number of students enrolled through University’s portal

205/1313

Number of student’s admission queries solved over email

10213

Number of student’s admission queries solved over website
chat

5075

Number of student’s admission queries solved overWhatsApp

2514

Number of admission queries handled from online
platforms

9437

For the session July 2019-June 2020
EntityFrequency

Number of students enrolled through University’s portal

326/1481

Number of student’s admission queries solved over email

12256

Number of student’s admission queries solved over website
chat

6090

Number of student’s admission queries solved overWhatsApp

3017

Number of admission queries handled from online
platforms11324

For the session July 2020-June 2021
EntityFrequency

Number of students enrolled through University’s portal

876/1585

Number of student’s admission queries solved over email

14707

Number of student’s admission queries solved over website
chat

7308

Number of student’s admission queries solved overWhatsApp

3620

Number of admission queries handled from online
platforms

13589

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For the session July 2021-June 2022
EntityFrequency

Number of students enrolled through University’s portal

1262/1927

Number of student’s admission queries solved over email

17648

Number of student’s admission queries solved over website
chat

8770

Number of student’s admission queries solved overWhatsApp

4344

Number of admission queries handled from online
platforms

16307

For the session July 2022-June 2023
EntityFrequency

Number of students enrolled through University’s portal

2422

Number of student’s admission queries solved over email

21178

Number of student’s admission queries solved over website
chat

10524

Number of student’s admission queries solved overWhatsApp

5213

Number of admission queries handled from online
platforms

19568

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4. Examination:
This is an area where the institution has witnessed great changes during this academic year with thedigitalization of the examination section. Implementing an ERP system in the examination branch of auniversity streamlines administrative processes, enhancing efficiency and accuracy. With centralized datamanagement, it facilitates seamless coordination between departments, ensuring timely scheduling ofexams, result processing, and academic record management. Real-time access to information empowers
administrators to make informed decisions swiftly, while automated workflows reduce manual errors andredundancies. Overall, the integration of ERP revolutionizes the examination management system,
fostering a smoother experience for students and staff alike.

Admit card module

Students’ Login interface
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Marks entry module

Result module

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User interface to check the status of forms filled by students

Admit card generation of students through ERP

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Status shown in student’s
dashboard for examination form

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Money receipt in student
dashboard after fee payment

CREATION OF EXAM FOLIO

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5. Library:
The library gives access to a wide range of resources including books, study areas and e- books covering
all departments viz. engineering, management, architecture, law, commerce, fashion, fine arts, nursing,
pharmacy, hotel & tourism management etc. The central library at RGU can be acclaimed as one of theadvanced libraries of not only Assam or the North-East but also regionally and nationally both in termsof quality and quantity covering 23 schools and more than 130 courses. The library has a huge collectionof approximately 25000+ books. Apart from this, the library holds a special north-east collection,competitive books corner and fiction/nonfiction corner. RGU E-Library aims to provide online
resources, professional support and guidance to all students whenever, and from wherever they havechosen to study. The library has 18000+ e-books and more than 65000 e- journals. Apart from this, it
has various e-resources including e-journals, e-Books, and e- databases under different areas that can beaccessed by its users. The database for the entire collection can be accessed through Online Public
Access Catalogue (WebOPAC). The OPAC software allows users to search books on parameters suchas title, author's name, volume, and keywords with mere clicks and enables the librarians to catalogue
different genres of books and maintain its database online. The library management is done by ILMS
SOUL 2.0 server platform and barcode system (Jan, 2013). DSpace is used for maintaining theInstitutional Repository of the entire university. As a member of DELNET, the library avails various
facilities of member institutions through resource sharing on demand from the users as and whenrequired. It provides ready reference services like content list service, using both offline and online
sources of information to the users.

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Enabling E-Governance via IT Support Up-gradation
Since its inception, The Assam Royal Global University has been at the apex of creating a state-of-the-art
IT infrastructure which has led to the making an unparallel e-governance system. Tabulated below is theadoption of newer technology which have been efficient enablers for exercising e-governance in theUniversity.

CCTV Cameras
Cumulative number of CCTV Camera (2018-2023)
Year

2018-192019-20

2020-212021-222022-23

Number200250

320

400

445ProjectorsCumulative number of Projectors (2018-2023)
Year

2018-192019-20

2020-212021-222022-23

Number195

203

215

228

242

Biometric machines
Cumulative number of Biometrics (2018-2023)
Year

2018-192019-20

2020-212021-222022-23

Number03

03

05

05

11

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Turnstile Gates
Cumulative Access Control System (Turnstile Gates/Boom Barriers/Access Controllers/RFID Readers(2018-2023)
Year

2018-192019-20

2020-212021-222022-23

Number02

02

020202

Internet related technologyYear2018-192019-20

2020-212021-222022-23

Mbps

500

500

500

750

1000

Some noteworthy technology support upgradation over the years:
Implementation of WiFi in the Campus•

Enabled Wi-Fi Services in Hostels and Academic Blocks•

Enabled teachers to use laptops for teaching & learning purpose•Improve the Wi-Fi Connection Speed for the Users•

Increased the user capacity to connect more users at single time•

Increase the Wi-Fi coverage for the users•Users can seamlessly roam from one location to another•Enabled Learning beyond the classroom walls.

•Allowed the parents, students and teachers to be more engaged with each other.

•Helped the students for encouraging students to stay on task, and engage in classroom activities anddiscussion.

•Students and teachers were able to share notes and assignments easily using free livetools likegoogledoc, one note, email etc.

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SURVEILLANCE
The campus is equipped with 300+ IP based CCTV cameras with 24/7 recording. The system is poweredwith a 15 minutes power backup from an UPS and diesel generator backup in case of mains power failure.
Data is retained for 14 days on all cameras.

NETWORK SECURITY
We use technologies from Sophos Group to secure our network. Along with UTMs from Sophos, we use
Raspberry Pi based Honeypots to track and secure our network. Each building has sub layers of security fromSophos with additional honeypots.

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COMMUNICATION SYSTEMS
We have a robust email server based on the Microsoft’s Office 365 framework. We provide 100GB of mailserver space and 1TB of cloud storage space to all individual faculty members, administrative staff, anddoctoral candidates. Parallelly, the WhatsApp platform is used for unofficial communications, which isgetting transferred to Microsoft’s Kaizala platform. Microsoft’s Kaizala can be backlinked to our Microsoft
Outlook backbone. We have VoIP based telephony across the campus based on the open-source Asterix
platform, which is connected to a PRI service from BSNL to provide external call routing services.

INTERNET FACILITYRGU has a 1000Mbps (1:1) ILL from BSNL and a backup 10Mbps (1:1) ILL from Reliance Jio, which is
distributed across all the blocks through nine virtual local area networks.

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Internet is provided in all the hostels through Wi-Fi from 7 PM to 7 AM on weekdays and all 24 hours onSundays. The authentication process is through a captive gateway for students, and faculty and administrative
staff can connect directly over Wi-Fi or Ethernet.

Additionally, with the help of Reliance Jio, there is an alternate Wi-Fi network for all students and employees
using Jio’s GSM services. Non-Jio customers can also access the services with a limited data transfer of35MB per login for emergency connectivity.

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LOCAL & CLOUD SERVERSRGU has a HP G8 series Datacentre that runs local applications. Its mail and storage run on Microsoft Cloud.
The website is hosted in GoDaddy cloud as of now and will be soon migrated to AWS servers.

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CONCLUSION

The Assam Royal Global University has taken significant steps towards the implementation of information
technology for the management of various aspects of the university. These initiatives have significantly
improved the efficiency and accuracy of university operations and have provided students and employeeswith convenient access to a range of services. The university will continue to invest in e-governanceinitiatives to further enhance the quality of its services and improve the overall experience of its students andemployees.

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Prof. (Dr.) Anuradha Devi
Director, IQAC, RGU

Dr. Dip Narayain SinghRegistrar, RGU

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Prof. (Dr.) S. P. SinghVice Chancellor, RGU