http://www.yokohama-rf.jp/rapport/
YOKOHAMA RAPPORT SPORTS & CULTURAL CENTRE FOR PERSONS WITH DISABILITIES—for Disabled foreign residents—

1752 Toriyama-cho, Kohoku-ku, Yokohama 222-0035
Tel: 045-475-2001 Fax: 045-475-2053 (in Japanese only)* We speak only Japanese, so please arrange for an interpreter if necessary.
Reservation for private use
Tel/Fax: 045-475-2002 (The fax number is only for people with hearing and/or speech impediments.)
OfficeTel.045-475-2052

Fax 045-475-2053

SportsTel.045-475-2050

Fax 045-475-2053

CultureTel.045-475-2055

Fax 045-475-2053

Facility for the Provision of Information for Hearing-Impaired Persons
Tel.045-475-2057

Fax.045-475-2059

Established by Yokohama City
Designated Administrator: Foundation for Yokohama Rehabilitation Services

YOKOHAMA RAPPORT can be used by people with disabilities. There are also venues or time slots that other people can use.
YOKOHAMA RAPPORT has both spaces for individual use and spaces that can be reserved for private (group) use.
reservation is needed if using the facilities as an individual. If you want to use the facilities on a reservation basis

No(group use),

advance reservation is required。People using RAPPORT for the first time must first be issued a (User Card).
Individual Use
When you use RAPPORT for the first time, the reception staff will issue you a (User Card). At that time, a nurse will interview you
about your disability and health. If you have a disability, please bring the following certificates.
・Physical Disability Certificate ・Rehabilitation Certificate ・Mental Disability Certificate
From your second visit, please bring your (User Card).
■Card issue desk hours
Monday to Saturday, 9:30 to 20:00

Sundays and holidays: 9:30 to 16:00■Fees:
・Person with disability and his/her caregiver (2 person max.): Free as a rule (For bowling, a fee of 200 yen per game is required.)・Theothers(Applicable to sports facilities only): 500 yen per adult; 250 yen per primary or junior high school student; Pre-schoolers are admitted free ofcharge・ (For bowling, a fee of 400 yen per game is required.) Some facilities are age-restricted.
Group Use・Eligibility: Group organization of 5 or more people.・Please register the group users in advance and obtain their user cards (group usercards). If you wish to register as a disability welfare related organization (group), there will be a review before the cards are issued.

Please submit the documents which is required.
■Private (Group) Use Reception Hours
Phone reception: 9:30 to 12:00, 13:00 to 17:00, 18:00 to 19:00

Counter reception: 9:30 to 19:00* Sundays and national holidays: Until 16:30■Reservation Acceptance Period
Type of groups

Rapport Theatre(Hall)

othersDisability welfare related organization inside From 9 months to 7 days prior to3 months to 1 day prior to theYokohama City

the date of planned use

date of planned use

Disability welfare related organization

From 6 months to 7 days prior to2 months to 1 day prior to theoutside Yokohama City

the date of planned use

date of planned use

From 5 months to 7 days prior to

1 months to 1 day prior to thethe date of planned use

date of planned use

Other groups* The acceptance period for some facilities may differ from the above in some cases. Please inquire for details.

■Fees Please refer to the fee table (attachment).

Facility Usage Method

Individual Use①Please present your User Card to the reception staff at the General Reception Desk on the the 1st floor and receive an arm band.
What you need to do at the reception:
・Tell the reception staff the name of the facility you wish to use.
・People who use the bowling alley must purchase a ticket at the bowling alley after using it. After purchasing the ticket, please handit over to the bowling alley staff.
・Persons without disabilities must purchase a ticket and present it along with your User Card
②When you arrive at the facility you wish to use, please show your armband to the facility staff.
* First-time users must inform the facility staff at each reception desk that they will be using that facility for the first time. Thefacility staff will then explain how to use the facility. * Please place the locker key inside your arm band.
③After you finish using the facility, please return your arm band at the General Reception Desk on the 1st floor.

Private Use (Group use)
①From 9:30 to 12:00 on the day of reception start (the first day of the application period), please apply either by phone or in person atYOKOHAMA RAPPORT. If there are multiple users wishing to use the facility on the same date and time, an automated lottery
drawing will be carried out by computer.
Times during lottery drawing results can be checked

Weekdays: 14:00 to 19:00 on day of application (but excluding 17:00 to 18:00)

Sundays and national holidays: 14:00 to 16:30 on day of application
Verification method： Please check with Yokohama Rapport either by phone or in person at the General Reception Desk. If thewinning group fails to check the lottery drawing result, their application will be cancelled. Therefore, please be sure to check. In thecase of people with hearing and/or speech impediments, the lottery drawing can be applied for and the result checked by fax* If the reception start date falls on a day when YOKOHAMA RAPPORT is closed, the preceding open date will be the reception
start date. * If the reception start date is exceeded, reservations will be done on a first-come, first-served basis instead of by lottery
drawing.
②Please complete the usage permit application procedure and pay the usage fee within 10 days, including the day of the reservation.
You will be issued a Usage Permit when the procedure has been completed.
③Please bring the following items to the General Reception Desk on the 1st floor on the day you will use the facility.
Usage Permit ・Group Card

Following verification, you will be given a key, a usage report form, etc.

④After you finish using the facility please fill in the (Usage Report Form) and submit it to the reception staff. Please return promptly the key
to the General Reception Desk on the 1st floor.

Usage Times
Monday to Friday:

9:30 to 21:00

Sundays and national holidays: 9:30 to 17:00)* Please check in advance regarding the usage time of each facility.

Closed Days
Second Tuesday of each month, year-end and New Year holidays. * The usage method may change according to circumstances. If
there is anything you would like to clarify, please inquire at Usage Guidance (475-2001/Japanese only).

Welcome to Yokohama Rapport!
<Underground>①Underground Parking Lot Parking lot capacity: 410 vehicles. People with disabilities will be given preferential access to theparking lot. Please have your lights turned on when driving in the underground parking lot.
②Underground Ground You can use this facility without having to worry about the rain. The track & field area features a 160 meter
track. Archery, lawn bowls, and bound tennis can also be enjoyed.

Underground GroundArchery,<The 1st Floor>① Main Arena: A large physical education hall where sports events and other events are held. It covers an area of 1,500 m 2.You canenjoy wheelchair basketball, volleyball, badminton, and table tennis there.
② Pool: This is a heated pool with six 25-meter lanes in a light and airy space. The top of the pool tank is raised 45 cm above floor
level, allowing easy access for people with lower limb disorders.
③Sub-Arena: This is a fresh, smaller sized gym that lets in natural light and the outside air. It can be used for activities such as
gymnastics, aerobics, and jazz dance. Various play equipment such as vaulting horses and mats are also available for children withdisabilities.

Main Arena

Pool

Sub-Arena④Fitness Room: This is a fitness room equipped with training equipment both from Japan and overseas. You can build up your health andtrain there while having fun.

⑤Health counselling Corner: Professional staff dispenses individualized health advice to for people with disabilities according to each person's
physical strength and disability. They also provide sports menu planning assistance and can be consulted regarding a variety of things.

⑥Rapport Theatre: This is a 300-seat hall that can accommodate full-fledged concert and small theatre performances. The front of the stage
is 12 meters wide and can be directly accessed by wheelchair. The hall is fully equipped with sound, lighting and stage equipment as well asmagnetic loops and power assisted seats.

⑦Rapport Ground (Outdoor Ground): This area features a man-made ground. It has a100 meter straight running course and a tennis
courts with floodlights.

Fitness Room

Rapport Theatre

Rapport Ground<The 2nd Floor>①Bowling Room: Four bowling lanes are available. Excellent equipment such as a voice guidance system and Braille score displays areprovided for visually impaired persons②Creative Workshop: This is a space for creative activities such as cooking, pottery, handicrafts, and painting. It features a variety ofequipment including cooking ranges and sinks whose height can be adjusted. These can be used for cooking lessons and dinnerparties.
③ Rapport Box: A multipurpose space of 240m2.In addition to movable display panels, it has outstanding studio features including soundand lighting equipment as well as a piano. This space can be used to hold exhibits, workshops, music and theatre practice, among otherthings.

Bowling RoomCreative Workshop

Rapport Box④⑤Large & Small Meeting Rooms: These rooms are equipped with a projector and other equipment required for meetings. TheLarge Meeting Room has 108 seats and the Small Meeting Room has 24 seats. These rooms are also equipped with magnetic loops(hearing aid system).
⑥Japanese-Style Rooms (1 & 2): Two 20-mat rooms are available.

Large & Small Meeting Rooms

Japanese-Style Rooms

Restaurant

<The 3rd Floor>①Facility for the Provision of Information for Hearing-Impaired Persons: This facility performs the following functions.
・Dispatch and training of sign language and note taking interpreters for hearing-impaired persons, etc…
・Consultations for hearing-impaired persons. ・Production and lending of videos with subtitles or sign language②Rapport Auditorium: This is an audio-visual room equipped with various equipment.

Magnetic loops are also provided. You canenjoy videos or mini-concerts by relaxing on the floor mats (shoes are strictly prohibited).
③Toy Library: This library offers a large variety of toys. These toys can be lent out to children with disabilities. There is also an areafor family fun. The library organizes also seasonal events.

Facility for the Provision of Information

Rapport Auditorium

Toy Library

For Hearing-Impaired Persons.

● Usage Cautions
1. When using a facility, be sure to follow the reception procedure for that location.
2. Please observe the following points when using sports facilities.
・Please bring suitable sports attire, sports shoes, and sports equipment as needed.
・When using the pool, please bring a swimsuit and swimming cap.
3. Regarding any accidents that occur while using the facilities, YOKOHAMA RAPPORT shall not be held responsible for accidents
other than those caused by facility management.
4. Please be sure to carefully manage your health and use the facilities in a fun and safe manner.
5. Smoking is prohibited on the premises.
6. Use of these facilities for profit may be restricted.
7. Please watch over your belongings, and place them in a locker as needed.
8. If you would like to take photographs or videos, be sure to apply at the General Reception Desk beforehand。 When using thefacilities, please be understanding of people with disabilities. Let us all cooperate so that everyone can comfortably use the facilities.

Main Activity Categories of YOKOHAMA RAPPORT■ Sports
1. Sports Consulting
Sports consulting that introduces the various classes and facilities available is offered to people who are new to this Centre.
2. Rehabilitation &Sports
As a synergy between medical treatment and sports, we promote rehabilitation, sports, and health promotion for people withdisabilities.
3. Sports & Recreation
In order to promote sports and recreation activities for people with disabilities, we offer sports classes and conduct guidance andresearch.
4. Sports Events & Exchange Events

We plan and implement sports events and exchange events aimed at promoting better understanding of people with disabilities andencouraging interactions among residents.
5. Community Support
We aim to collaborate with disabled sports leaders and volunteers in the various areas of the Yokohama City, and promote the spreadof locally based sporting activities for for persons with disabilities.
6. Human Resources Development
We aim for human resources development to spread and promote sporting activities for people with disabilities.
■Culture
1. Cultural Promotion
We aim to support and promote cultural activities for people with disabilities through arts festivals, exhibitions, concerts, andvarious cultural classes.

2. Toy Library
To further expand the living range and enjoyment opportunities of children with disabilities, we lend out toys, conduct various events,and hold classes.
3. Information Network
To promote the social participation of people with disabilities, we support information access through the communication equipment of each
person by providing information on the Internet.

4. Community Support
We hold travelling culture classes (cooking, toys, personal computer, etc.) for people with disabilities in the community, incollaboration with institutions and group in Yokohama City.

■Facility for the Provision of Information for Hearing-Impaired Persons
Dispatch of sign language and note taking interpreters and consultation for hearing-impaired persons, production and lending ofvideos with subtitles or sign language for hearing-impaired persons, lending of audio-visual equipment, etc.
AccessApprox. 10-minute walk from Shin-Yokohama Station(JR/Yokohama Municipal Underground train /Tokyu/Sotetsu)

A shuttle bus with lift (offering priority access to people with disabilities) runs between
Shin-Yokohama Station and YOKOHAMA RAPPORT.

Issued on December 2023