UNAFEIThe Japan Criminal Policy Society Foundation
The Asia Crime Prevention Foundation“Changing Lives and Making Communities Safer:
Strengthening Rehabilitation through Involving
Communities in England and Wales"

11Agenda Introduction
 The National Offender Management Service
 Changing Lives and Making Communities Safer
 Prisons, Probation and Communities working together:
the Essential Partnership

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Introduction

33

The National OffenderManagement
Service (NOMS)
of England and Wales

44

What is NOMS?
Preventing victims by changing lives“The National Offender Management
Service (NOMS) was created as anexecutive agency of the Ministry ofJustice in April 2008 with the goal of
helping prison and probation services
work together to manage offenders
throughout their sentences”.
NOMS

Prisons
Prisons

Probation
Probation

Offender55How NOMS works
PublicPublicCivilCivil
PrivatePrivate SocietySociety
We operate through providers and partners in
the public, private and civil society sectors tomanage offenders in an integrated way.
Our work protects victims and makes
communities safer.
What work needs to be done and who does thework is based on evidence and driven by
ensuring value for money for the public.
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NOMS Structure…
1 HQ

Locally135 Prisons(124 public11 Private)
35 Probation Trusts

77Responsibility of the NOMS Agency
1. Commission Adult offender services in custody andthe community from public, private and civil societyorganisations
2. Provide public sector prisons
3. Oversee trusts which provide public probation
services88

Courts are Advised by theProbation Service throughA “Pre-Sentence Report (PSR)”

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Changing Lives andMaking Communities
Safer – What Works?

1010

What Works to Reduce Re-offending andProtect the Public?
•Assessment: of Needs and Risks•

Case Management, delivered fairly and consistently,addressing needs and risks•Interventions• Programmes: especially to manage aggression andsex offending, and building victim empathy, controlling
impulse, problem solving• Community Integration: education, training andemployment, accommodation, families, health,financial management…

•Motivation, belief in change and community links
1111

Assessment1212

Assessment

Offendinginformation
Analysis ofoffences

Healthand otherAccommAttitudes

OASys
sections

Thinking
Behaviour

Emotional
well-being
AlcoholmisuseETE

Finances

RelationsDrugmisuseLifestyle1313Offending Related Needs
 Offending information
 Accommodation
 Education, training and employability
 Financial management and income
 Relationships
 Lifestyle and Associates Drug misuse, alcohol misuse Emotional well-being
 Thinking and behaviour
 Attitudes
 + Health and other considerations

1414

OASys needs: % Probation & Prison
7060
Probation
Prison

50
4030

ETE:
Education,Training,Employment

20
100

Offending

ETE

Thinking

Lifestyle

Accom

Relationships

Drugs

1515

Community Integrationand Resettlement1616

2001 - Social Exclusion and Prisoners
Relationship between exclusion and imprisonment(** before sentence)

GeneralPopulation

SentencedPrisoners

Two or moremental disorder

5% (m)
2% (f)

72% (m)70% (f)

Unemployed

5%67% **No qualifications

15%52% (m)71% (f)Homeless

1%

32% **

Benefits

14%

72% **
1717

Community Resettlement Pathways
 Accommodation–
Links to statutory and voluntary housing and hostels
 Education, training and employment–
Basic & Vocational skills, links to community, employers
 Health–
Identify and support mental health needs
 Drugs and Alcohol–Prison intervention continuity
 Finance–Debt advice, managing money on reception and release Attitudes, thinking and behaviour, including motivation–
Learning in prison continued and applied post-release Families–
Advice and support on maintaining family ties
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Working Together:Strengthening
Rehabilitation throughInvolving Communities

1919

Strengthening Rehabilitation through Involving
Communities

Prison andProbation
Services
Public Agencies

PrivateCompanies

PoliceSocial Services
Local Authorities
Health, Employment…

Civil Society andVolunteers
2020

Partnership
Examples:Private Sector

2121NOMS Corporate AllianceStructureOver 100 Employers
Employers Reference Group
Chaired by Business Leader
Major, medium and small enterprises represented

2222

NOMS Corporate Alliance
Aims• Employers:
 Employment policies open to offender applications
 Contributing to developing skills and employability
 Offering work opportunities & experience Including Offenders in Corporate Social Programmes
 “Marketing” work of the Corporate Alliance• Employee development

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NOMS Corporate Alliance
Employers Offer: Level 1• Donation of training materials• Staff support CV preparation and interview skills• Staff mentoring (Including Sports Coaching) Level 2• Design and deliver training programmes Level 3• “Real world” prison employment• Recruiting directly from prisons and probation

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“Business in the Community”
 A Corporate Social Responsibility Initiative Independent business-led charity
 830+ Companies in membership “Unlocking Talent”• BIC aims to develop skills & talent of workforce• BIC’s work on employing ex-offenders is sponsored by
the Barrow Cadbury Trust

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Sector Skills
Ensuring NOMS addresses skill deficits•

Catering•Health, Fitness & Sport•

Charity•

Industrial Cleaning•

Clothing and Textiles•

Laundry•

Contract Services•

PICTA/ ICT•

Construction (Pending)•

Plastics•

DHL Warehousing andDistribution•

Printing•

Radio (Pending)•Engineering•

Waste Management•

Glass & Glazing•

Woodwork•

Land Based / Biodiversity
Activities•

Arts (Pending)26
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Corporate Sector Business Case
• Savings to Private Sector through crime reduction• Crime costs business £19 billion year Re-offending by ex-prisoners costs £11 billion year Ex-offenders in work 33% - 50% less likely to re-offend
 Some schemes reduce risk to 10%• Recruitment costs
 40% - 60% saving• Skills/experience benefits for existing employees Management, communication, listening, team building
2727

BIC perspective…

“Through its member companies, Business in the Community
Works to improve the ability of ex-offenders to find employment.
A good stable job is the single greatest factor in reducing reoffending.
Not only does it provide individuals with the necessary resources
and self-esteem to improve their lives but benefits all sections of society
through reduced levels of crime”

2828

Employer perspective…
“We share in common with most employers
a recurring headache – the recruitment and retention of staff,
And we have had to learn to think beyond the traditional
Recruitment routes. There is undoubtedly a large pool ofunder-utilised skilled men and women in our prisons who are
due for release into your communities, and who are keen andwilling to work. Those we have employed have been exemplary
employees”
Alison Itani
DirectorWiltan Ltd29
29

Work with Business examples
NationalGrid
GridTransco
TranscoNational(GasSupply)Supply)(Gas
Trainedprisoners
prisonersin
inPrisonPrisonandandTrained
Recruitedon
onreleasereleaseRecruited

Ginsters
Ginsters(Foodproducts)
products)(Food
Probationoffenders
offenders
Probation
weekunpaid
unpaidwork
workplacement
placement
22weekMayleadleadtoto12
12monthmonthcontract
contract
May

Recruitmentcosts
costsreduced
reduced40-60%
40-60%
Recruitment
TravisPerkins
Perkins
Travis(Toolhire/builders
hire/buildersmerchants)
merchants)(ToolTimpsons
Timpsons(Shoes,Signs,Signs,Watch
Watchrepairs
repairs…)(Shoes,…)Trainingcentres/workshops
centres/workshops
Training
In33prisonsprisons––140
140prisoners
prisoners
InEmployedon
onreleasereleaseEmployed

Runtraining
trainingacademies
academiesin
in22prisonsprisons
Run
Leadingto
toemployment
employmenton
onreleasereleaseLeading3030

Employer perspective…
“I find the staff we’ve recruited from prisons are among thebest colleagues we’ve got. We see this as a great way of
not only helping people but of getting people to work for us.
75% of those who join us from prison are still with us after 6 months”
James Timpson
Managing Director
Timpson3131Work with Business examples
CompassGroup
GroupCompass(cateringand
andsupportsupportservices)
services)(catering“Rehab”projectprojectprepares
prepares“Rehab”
Womenforforsustainable
sustainableemployment.
employment.
Women
Servingwomen
womenprisoners
prisonerswork
work6-96-9Servingmonthsasasmonthscaterersfor
forprivate
privatecontractor
contractor
caterers
ataadefence
defencetraining
trainingcamp.
camp.
atAlsolearn
learncustomer
customerservice,service,
Also
Healthandandsafety
safetyandandHealth
Basicfood
foodpreparation
preparation
Basic

Morrisons
Morrisons(Supermarketretailer)
retailer)(Supermarket
Pre-releasetraining
trainingcourse
coursePre-release
In33prisonsprisonsIn
leadstotoemployment.
employment.
leads
80%retention
retentionrate
rate
80%

DHL/Booker
DHL/Booker(Supplychain)chain)(Supply

Paidstandard
standardwage.
wage.Most
Mostused
usedtotoPaidsupportfamilyfamilyororsavedsavedforforrelease
releasesupport

Employs500
500prisoners
prisoners
Employs
Inprisonprisonretail
retailIn

Recruitedand
and“buddied”“buddied”ononreleasereleaseRecruited3232

Work with Business examples
ToyotaToyotaPurposebuilt
builtworkshop
workshopPurposeoffering
offeringToyotaModern
ModernApprenticeshipApprenticeshipToyotatoyoung
youngpeople
peopleto33
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Partnership
Examples:Civil Society

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Reducing Re-offending ThirdSector Advisory Group (2009) Aims include: To inform strategic and operational policy by:• Providing advice on reducing re-offending from athird sector perspective• Overseeing progress on 3rd sector reducing reoffending strategy
 Promote potential, diversity, volunteering, goodinnovative practice, social enterprises
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Third Sector Organisations
Examples:SOVASOVA
CLINKS
CLINKS

NACRO
NACRO

StGiles
GilesTrust
TrustSt3636

CLINKS…
“Clinks is a charity that has been supporting other charities thatwork with offenders and their families since 1998.
Our diverse membership, of almost 300 organisations, benefit
from our four strategic aims:•Promoting the work of the VCS, providing representation and voice•Tackling racism and discrimination,•Facilitating effective partnerships, and increasing service userinvolvement•Research and development
We also provide advice and support to over 3,000 non-members
working to reduce re-offending in our communities.
Clinks is often consulted by national Government… and is in astrong position to influence new and existing policy affecting thevoluntary sector working with offenders and their beneficiaries”

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NACRO…
“Changing Lives…Reducing Crime”
Resettlement consultancy in prisons We work closely with prison
governors and other prison staff to help develop positive regimes withresettlement advice projects.
Resettlement training We run regular training courses at the Prison
Service College and at individual prisons, including training prisoners as
peer advisers. We have developed specialist training material, including
on dealing with older prisoners and managing money.
Resettlement Plus Helpline offers information and advice to professionals
working with prisoners and ex-offenders – as well as to individuals andtheir friends and family members.
Resettlement Service Finder Our online database holds details of morethan 10,000 community services for ex-offenders, creating a valuable
resource for professionals working in the field
Resettlement provision in prisons We run resettlement advice services innearly 40 prisons.
3838

Volunteering across the CJSProgramme
 Aims to• Promote Volunteering nationally and locally Individuals, Corporate, Faith• Overcome barriers to volunteering Improve information e.g. volunteering whilst receiving
benefits• Develop “factsheets” to promote good practice• Develop “Peer Mentoring”, including ex-service personnel
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SOVA…
“Supporting Others throughVolunteer Action”
SOVA is a leading national volunteer mentoring organisation
with thosesocially volunteer
and economicallydisadvantaged
SOVA working
is a leading
nationalmentoringorganisation
in England and Wales

working with those socially and economicallydisadvantaged in England and Wales
60 projects…

4040

St Giles Trust…
Inspiring Choices, Creating Positive Futures

St Giles Trust provides projects to support ex-offenders and others
develop life and employment skills and solve problems.
Prison Projects begin in prison and include “Through the Gate”
mentoring.
The focus includes topics such as education, training and employment,
IT, communications, personal development and health and wellbeing.
Some projects include Peer Mentors who have experienced these issues
first hand and offer support.

4141

St Giles Trust…Peer Advice Project
Inspiring Choices, Creating Positive Futures“The Peer Advice Project meets demand for advice services amongst theprison population by using an under-used resource - serving prisoners.
It trains serving prisoners to NVQ Level 3 in Information, Advice andGuidance and enables them to help other prisoners by gaining valuable
practical experience as part of the vocational element of the course.
The course is externally verified by Advice UK and is an excellent way of
improving the skills of serving prisoners and preparing them for
employment upon release.
The Peer Advice Project was initially set up to address the high levels ofhomelessness amongst the prison population by training serving
prisoners to act as housing advisors. However, in some prisons advisors
cover other areas such as employment and training opportunities.
The so-called Peer Advisors often find that they are regarded as highly
credible, trusted sources of support as they are serving prisoners
themselves. This is a real strength of the project and one we aim to
replicate through our other services”.

4242

“Freeasabird”
Social support and advice“Welcome to freeasabird
freeasabird is a project for woman offenders and ex-offenders in London.
If you have experience of the criminal justice system, you can use thiswebsite to share your thoughts. We can advise each other on resettlement
issues, and pass on information.
Register with freeasabird's social network to discuss questions aroundfamily, housing, money, health, work and how to get back on your feet. Thediscussions are in a password protected space only for women offenders
and ex-offenders”.
4343

Social Enterprises

4444

What are Social Enterprises?
What level of involvement
Enterprises in which all profit is returned tothe Organistion
Probation - 62% working with one or more
(40% of these for Community Payback)Prisons - 53% with one or more

4545

Key benefits (NOMS)
Cost savings

Local community links
OffendersputtingsomethingbackProvisionof niche
specialist
expertise

Policy andTailored services
strategy fit
addressing gaps
Re-integration
Innovation and creativity
4646

47
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Acumen
Employment, Accommodation & support

 In Prison• Training in Horticulture Self-belief
 Emotional
Resilience After-release• Employment• Accommodation• 48Support

48

Reach – Prinknash Abbey Gardens
Horticulture, Gardening, Carpentry, Social support
REACH provides activities to unlock the potential within people
who feel socially excluded or who have committed offences
Our Aim:To provide activities that discourageanti-social behaviour and attitudes ,reduce re-offending, improve health,address social exclusion and promote
education, training and employment.
R Rehabilitation and re-modelling
E Education: providing training, employment and mentoring.
A Access: providing access to services that improve lives.
C Co-ordination: bringing together organisations and services.
H Health: providing health education.
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The ‘Clink’Catering The ‘Clink’ Restaurant HMP High Down Training and employment experience in a highquality restaurant environment
 Employs 16 serving offenders at any one time astrainees
 Managed by social enterprise Eco-Actif CIC
 Profits to pay staff, provide training andqualifications and follow up support
 Employs ex-prisoners
5050

HMP Dartmoor Resettlement Unit
Horticulture

Former punishment wing
walled yards

51
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Eden Project – Dartmoor Prison

52
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Eden Project – Dartmoor Prison“Peas Release Me”

Grown with Convict-ion!

Veg boxes delivered free of charge toelderly and poor members of thecommunity in Princetown
Labels designed by prisoners andprinted by Eden Project.
Many letters of thanks.
Prisoners say they have appreciatedbeing able to “give something back”.

5353

CommunityPayback

54
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Community Payback - Purpose
Meets the sentencing purposes of punishment , reparation,
reduced re-offending… plus public confidence
For some offenders there are also rehabilitative benefits asCommunity Payback projects can provide an opportunity todevelop life and vocational skills that reduce the risk of reoffending. 20% of the hours can be spent on skills andemployment preparation.

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Justice Seen, Justice done…

A campaign that explains how the public can decide the workoffenders carry out on Community Payback was launched on 30March 2009.
In 54 Neighbourhood Crime & Justice Pioneer Areas the public havebeen able to vote at direct.gov and in other ways on which of 5
schemes offenders will start first. Over 18,000 votes were cast.
Justice Seen, Justice Done campaign promoted in local newspapers
and on local radio explaining how the public can suggest otherprojects offenders should undertake throughout the year.

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Building Big Society
Public Service
Reformby decentralising power andbreaking down thebureaucratic barriersSocial Action

by making information
more transparent

Community
Empowerment

by building the capacity ofindividuals, communities andorganisations

57
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CJS and Big Society Elected Police and Crime
Commissioners
 Crime information made more
readily and frequently available Increasing volunteering
opportunities
 Looking at system reform Opening up more opportunities forindependent organisations todeliver services as part of a‘rehabilitation revolution’58
58

Green Paper proposals include “Working Prisons”
 Increased reparation to victims through Restorative
Justice, implementing Prisoners Earnings Ac
 Working with communities to reduce crime59
59

Thank you for your attention!

Steve Pitts
Head of International Relations andExternal Programmes
NOMS
Ministry of Justice
Steve.pitts@justice.gov.uk

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