Success story
Fox Entertainment Group
Industry• EntertainmentSolutions• OpenText™ eDOCS

Fox Entertainment Group integrates
content management solution
Entertainment company speeds business decisions
and enhances collaboration with OpenText eDOCS

Results
Speeds access tobusiness collateral
Integrates systems
for greater visibility
Automates secure
distribution
Sharpens sales insight
Enhances collaboration“When it comes to the foundation of a document
management system, OpenText eDOCS is thebest-in-breed.”
Michael Burch

Executive Director, Secure Document Management Services
Fox Entertainment GroupFox Entertainment Group integrates content management solution

With its parent company, 20th Century Fox, Fox Entertainment Group
creates films, television and other digital content that is viewed bymillions of people across the globe. But, behind-the-scenes there
are pages upon pages of contracts and other critical businesscollateral people do not see.
Executive Director of Secure Document Management Services for Fox,Michael Burch, manages all legal and business files related to creativecontent. Upon joining the entertainment company, a priority mandate
called for the replacement of “incredibly old school technology” forhandling legal documents.

Burch and his team conducted best-in-breed research on document
management systems and selected the industry leader, OpenText™ eDOCS.
Fox professionals working in the legal department organize agreements,
contracts and other files in the centralized eDOCS repository. In fact, whileother Fox personnel may search more than a day for a single document,
according to Burch, eDOCS users locate files within three minutes or less.

Reacting to positive reviews from the legal affairs team, Fox professionals
in television, home entertainment, digital and other areas also requested
eDOCS. The document management technology is now deployed acrosshuman resources, payroll, residuals and several other Fox departments.

“They started to understand how easy it was to find all their content,”
Burch noted. “Then, looking at their business-critical applications,they started requesting a marriage between these two.”Integration with Fox’s ERP, CRM and other applications proved straightforward and efficient. “When it comes to the foundation of a document
management system, OpenText eDOCS is the best-in-breed,” Burchsaid. “There isn’t a technology out there that is as feature-rich,configurable and compatible with our application stack that canintegrate into systems easily.”For instance, combining the capabilities of eDOCS and PeopleSoft® allows
Fox to capture all HR-related documents in a digital employee file. As
its flagship integration project, Burch and his team created a service toextract and encrypt metadata from resumes, acceptance letters, policy
forms and other files for ingestion into eDOCS. They then took on theprocess of adding payroll information to the employee file and extracting
data related to salary, vacation and overtime. This information is sent toeDOCS, which is integrated with a service that creates and distributes
reports to managing executives. “It was an incredibly valuable project,”noted Burch.
Based on the successful integration, Fox recognized an opportunity tobridge a collaborative platform between legal affairs and sales. Previously, the legal team maintained all versions of agreements in eDOCS
during negotiation. Once printed and signed by sales personnel, thecontracts were ultimately stored as hard copies, causing a gap in thedigital document lifecycle.
For a clear view into the sales and distribution process, Fox worked with
an imaging company to scan every document in the file room and upload
completed contracts into eDOCS. The company also connected withsystem integrators for agreements and amendments in its Salesforce® userinterface. For example, when a salesperson selects the Netflix customer
tab within Salesforce, they will see agreements and contracts fromeDOCS related to Netflix.
“When you start collecting and housing all of this information fromall these different business streams, you can start breaking downthese silos of information,” Burch noted, lamenting earlier duplicationof collateral and document management applications among businessdepartments. “When we can bring all this information together andhave transparency in the business, it’s critical.”“Giving a lawyer
or a creative
executive theability to research
and find informationthat quickly sets
precedence on avery critical decision—that is the difference.”
Michael Burch

Executive Director, Secure
Document Management Services
Fox Entertainment GroupFox Entertainment Group integrates content management solution

Fox also leverages eDOCS for automated distribution of contracts toauthorized personnel, enhancing security and timeliness. Previously,
the film department shared contracts through inter-office mail or as
attachments to an unsecured email.
Fox worked with an OpenText partner to automate the process. Now
executed agreements are scanned into eDOCS with permissions basedon film distribution lists. A service running every few minutes gathers
material to email contacts with links to the files.
“Within a month, we had television and home entertainment screaming
for this system. They became so popular that the CIO of our company
said we would love to do the same thing for all of our vendor andlicensing agreements,” Burch said. “We have a ton of vendor
agreements to flow through… now, it’s all automated.”eDOCS enables other document management capabilities, including
a treasury portal, which provides a secure and structured method forFox corporate and production teams to request wire transfers while
ensuring compliance with financial regulations.

Overall, encrypted and centralized data through eDOCS and integrated
applications ensures that information is protected and accessible.
“Giving a lawyer or a creative executive the ability to research and findinformation that quickly sets precedence on a very critical decision—that is the difference,” said Burch. “We really cannot live without it.”Further indicators of a successful deployment include an uptick incontent creation and requests from executives for the software solution.
Fox expects to continue its relationship with OpenText as it moves from
datacenters into the cloud and increases mobile-friendly access tobusiness collateral.
“OpenText itself is a mammoth company,” said Burch, who noted that,
despite its size, customers still receive individual attention from OpenText.
“Interestingly enough, working with OpenText has a really small
company feel to it. I can pick up the phone and get a hold of someone.
I’m not in a queue. I don’t have to submit something. It’s as if I werecalling downstairs.”

About OpenText

OpenText, The Information Company,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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