Sustainability

SUSTAINABLE CITIESAND COMMUNITIES＞

Activity Report – Coexistence with Local Communities and Contribution to Society

PARTNERSHIPFOR THE GOALSWith Local Communities, with Customers
As a corporate citizen, J. Front Retailing uses the resources of the companies in the Group and implements
initiatives through business activities to contribute to revitalizing local communities and resolving various socialissues.

①C ontribution to revitalizing local communities
Our Urban Dominant Strategy is a“business model for
growing with local communities” by enhancing theappeal of the whole area with the stores at its core.
Implementing the strategy helps attract more customers
to the area and contribute to the area.
*For Ginza Six and Ueno Frontier Tower, please see pages 26 and 27.

● Shop development around the Daimaru Kobe store
The Daimaru Kobe store
it since 1987, about 30 years
Cutting-edgeboutiquesinexotic

area. Currently
approximately
60 shops operatearound the store
and the area
combining
shopping andinherit

historicalvalue and contributeto revitalizing theDaimaru Kyoto Store Gion Machiya(Hublot Boutique Kyoto)area. And we are well received by people in Japan andproduction

economy. It also helps
reduce environmental

JR Motomachi Station
A.P.C.

Daimaru Kobe

kate spade
BLOCK47
trippenFormer Foreign
Settlement Bldg. 38
Daimaru
STRASBURGO
Annex
BLOCK44
DIESEL
GENIUS GALLERY
PradaBLOCK31BLOCK30
BURBERRY
Rolex
BLOCK32
NTT Nishinihon
Miu Miu
Shin-Kobe
Valentino
Bldg.
Hervé Chapelier
Dior
Lloyd'sAntiques
Fred Segal

attracts customers from a wider area. The store organizes
events using the appeal of the Former Foreign Settlement
on a regular basis. In March 2017, Vogue’s shoppingevent“Vogue Fashion’s Night Out”was held. It was thefirst time in the world that the event was held in spring.
● Kyoto Machiya projectIn 2016, Daimaru opened the“Daimaru Kyoto Store
Gion Machiya”as a special project celebrating the 300th
anniversary of its foundation. In Gion, which has a tasteof the old capital, we revived a dilapidated machiya (aJapanese traditional townhouse) and operate a luxury

44

the machiya, wehelps revitalize the local

Map around Daimaru Kobe store

sightseeing

preserving and usingfor local consumption”

as a foreign settlement, tocustomers to theAugust 2017). By

consumption

which historically developed
moreand Hublot from“Localbuildings in Motomachi, Kobe,

attract2016 to July 2017●P roposal for local production for local

fashionbrands are invited to open
their“tradition”and“innovativeness”(Hermes from November

abroad as well as residents in Kyoto.

has developed shops aroundago.

brand boutique that matches Kyoto, which combines

loadbecauseCO2

Event to recommend the products producedin Yamaguchi (Shimonoseki Daimaru)

emissions from transportation and refrigeration decrease
due to short transportation distance. Each of the Daimaru
and Matsuzakaya stores organizes events to provide awide range of products including food, clothing andcrafts and expand their sales.

② Contribution to resolving the issues of
the child-raising generation
With the aim of taking away some of the worries
and inconveniences that accompany early childhood
parenting, we launched the operation of unlicensed
infant child care facilities that provide both enhanced
early-childhood education and extended-hour childcare. We will operate the facilities under franchise incollaboration with Tact
Kodomomirai Co., Ltd.,a group company ofYaruki Switch Group
Holdings Co., Ltd., toprovide a curriculum

are installed mainly in department stores and weexercise”and“English.”The first facility named“Daimaru

continuously train employees in their use.

Matsuzakaya Kids Duo International Aobadai”will open

*BCP: A plan that allows an organization to continue to operate or restore

in Aoba-ku, Yokohama in April 2019.

business early in the event of disaster③ Contribution to the safety and securityof customers④ Social contribution activities with customers● Operation of Customer Service Officeactivities with customers through business activities.

At the“ConsultationCorners for Consumers”
of the Daimaru andMatsuzakaya stores,
consultants certified
as advisory specialists
for consumers’affairs
accept comments from customers regarding productquality. Comments from customers are sent to Consumer
Product End-Use Research Institute online for scientificquality inspection. Consultants inform customers of theresults. These test results are also provided to relevant
stores and manufacturers to prevent recurrence andimprove quality.
●‌“ Consumer Product End-Use Research Institute”
as a quality professional in the retail industry
Consumer Product End-Use Research Institute (the“Institute”) operates in Osaka, Tokyo and Nagoya. Its
operations include tests to identify product performanceand the causes of complaints, the verification of productlabels and expressions in sales promotion media underrelevant laws and regulations, and consulting, trainings
and seminars concerning product control in general.
For the companies in the Group, the Institute conducts
various tests to ensure the safety of products in use
including quality tests of various products for sale, load
bearing tests of wrapping paper and shopping bags andcolor fastness tests, as well as pre-sale tests, productlabel checks at stores and hygiene inspections of foodfloors and restaurants.
● Creation of safe and secure store environment
At department stores and other stores and offices, weorganize self-defense fighting teams and conduct
emergency drills and BCP trainings* in preparation forearthquakes and fires. We also promote the improvementof systems by introducing an earthquake early warning
alert system, a safety confirmation system for all
employees and satellite-based mobile phones. Selfdefense firefighting teams at stores carry out drills on aregular basis with the participation of all workers
including people from suppliers to ensure that we cantake prompt and appropriate actions including firefighting,evacuation guidance for customers and informationcollection. AED (automatic external defibrillator) units

Sustainability

including not only“intellectual training”but also“physicalJ. Front Retailing continuously conducts social contribution
The unnecessary PET bottle caps collected mainly in
the Daimaru and Matsuzakaya stores are recycled
through the nonprofit organization“Re Lifestyle”and wedonate the full amount paid for them to the authorized
nonprofit organization“Japan Committee Vaccines for
the World’s Children” to fund vaccines for children
around the world. Since we started this initiative inDecember 2009, the total amount donated through thecollection of caps and other activities reached theequivalent of polio vaccines for 260,000 children in May
2018. Our other charity support activities include the“Pink Ribbon Campaign”and“Blue Clover Campaign”
that promote early diagnosis, detection and treatment ofbreast cancer and prostate cancer, respectively, the“Table for Two” program that helps provide schoolmeals for children in developing countries and support forpeople in the areas
affectedbytheGreat East Japan
Earthquake,

theKumamoto Earthquakeand other disasters.
Blue Clover Campaign

Major charity support in FY2017 (Daimaru Matsuzakaya Department Stores)(Unit: ¥1,000)

Recipient

Description

AmountdonatedSupported the rehabilitation assistanceJapanese Red Cross
project by announcing online, wearing
Societyawareness badges, putting stickers on“We will never forget.
cars and donating the full amount raised- Project for the future”
in stores and employee facilities

114

Donated a portion of the proceeds fromthe sale of the“charity pins celebrating
the 10th anniversary of Sakura Panda’sbirth”under the intent of support for
Tohoku“Smile for Japan”

1,699

Donated the money raised through theLove 49 campaign and a portion of theAuthorized NPO Orange
proceeds from the sale of original eco
Cloverbags, etc. to support cervical cancer
prevention awareness activities

288

Local Pink Ribbon
support groups

Donated a portion of the proceeds fromthe sale of original pins, heart bread,beverages from Pink Ribbon vending
machines, etc. to support bread cancer
prevention awareness activities

1,081

Kumamoto Earthquake
Relief Fund

Donated a portion of the proceeds fromthe sale of the“charity pins celebrating the10th anniversary of Sakura Panda’s birth”

992

Authorized NPO
Table for TwoInternational

Donated a portion of the proceeds fromthe sale of healthy meals to help provide
school meals in developing countries

311

Authorized NPO
Japan Committee
Vaccines for theWorld’s Children

Donated the full amount received at theauction of Rob Ryan’s original drawingsof Christmas promotion charity program“Baton Relay for the Future”and raisedin conjunction with posting with hashtags
and the view counts of special videos

1,126

Scholarship funds
to support children
affected by the Great
East Japan Earthquake

Integrated Report 201845