LAN Connection Type I/O unit

WCP-232-EXL
INSTRUCTION MANUAL V1.10

Please use this operation manual correctly on reading well.
Please keep it carefully to be able to read immediately, when required.

Table of Contents
1．Overview ..................................................................................................................................... 1
1-1．Introduction ......................................................................................................................... 1
1-2．Main Unit and Accessories ................................................................................................ 1
1-3．Safety Precautions (Be Sure to Read This)...................................................................... 2
1-4．Outline .................................................................................................................................. 4
2．Specification ............................................................................................................................... 5
2-1．WCP-EXL .............................................................................................................................. 5
2-2．WCP-232 ............................................................................................................................... 5
3．Parts Name and Explanation .................................................................................................... 6
3-1．WCP-EXL .............................................................................................................................. 6
3-2．WCP-232 ............................................................................................................................... 7
4．Dimensions ................................................................................................................................. 8
4-1．WCP-EXL .............................................................................................................................. 8
4-2．WCP-232 ............................................................................................................................... 8
5．Installation Method .................................................................................................................... 9
5-1．Machine Installation ............................................................................................................ 9
5-2．LAN Port ............................................................................................................................. 10
5-3．Communication connector ...............................................................................................11
5-4．Installation of WCP-EXL and WCP-232 ........................................................................... 12
5-5．Connection to I / O terminal block .................................................................................. 12
5-6．I / O terminal block circuit configuration........................................................................ 13
6．Prepare to Start Communication............................................................................................ 14
6-1．Installation of "Device Installer"...................................................................................... 14
6-2．Factory Default IP Address .............................................................................................. 14
6-3．IP Address Settings and Procedure ................................................................................ 14
7．How to Use................................................................................................................................ 21
8. After Service and Warranty ..................................................................................................... 22

WCP-232-EXL

1．Overview
1-1．Introduction
This instruction manual describes the information required for using this product including overview,
installation, and operation of this product. Read this manual carefully before using this product. Keep thismanual handy so that you can take it out immediately.
▪ Do not use this product for the application that may cause harm to human body or damage to otherdevices and equipment.
Do not use this product near the devices that may malfunction due to radio waves emitted from thisproduct.

1-2．Main Unit and Accessories■LAN conversion unit 「WCP-EXL」

Cable Approx. 1.5 m
AC adapter “ADB12100L” ×1

Conversion unit body ×1■I/O unit 「WCP-232」

Cable Approx. 5 cm
Connection cable ×1
I / O unit body ×1

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WCP-232-EXL

1-3．Safety Precautions (Be Sure to Read This)
This section describes the matters to be observed in order to prevent harm to the users and other persons
and damages to the property.
■ The following marks and displays classify and describe the extent of harm and damage caused by failingto observe the display content and using this product wrongly.

!

Warning

This display column shows "a failure to do observe it could result in death orserious personal injury".

!

CautionThis display column shows "a failure to do observe it could result in only the
personal injury or property damage".

!

Caution■ Common matters in handling● Avoid using this product in the humid or dusty place. Dusts or water enters the product,
which may cause the fault, fire, or electric shock.
■ Handling this product● This product is the wireless communication equipment made of precision parts. Do notdisassemble or modify it. Or the accident or fault may occur.

!

Warning■ Handling this product● Do not use this product for application that requires the extremely high reliability affecting
the human life.
● Do not use this product in the area which the radio wave reaches or not.

■ Handling the power supply
Be sure to observe the followings in order to prevent the accidents such as heat generation, damage, or
ignition of AC adapter and power cord.
● Do not place the AC adapter and power cord close to fire or insert them into fire. Or they
may be burst and ignited, resulting in the accident.
● Use the AC adapter and main body only at the specified power supply voltage in order toprevent burst and ignition accidents.
● Do not use the AC adapter and main body at the location where they easily get wet. Or theaccidents including heat generation, ignition, or electric shock and faults may occur.
2

WCP-232-EXL● Do not touch the AC adapter, main body, power cord, and outlet with wet hands. Or theaccident such as an electric shock may occur.
● Do not damage the power cord. Short-circuit or heat generation may cause fire or electric
shock.
● Do not use the power plug with dusts attached. Short-circuit or heat generation may cause
fire or electric shock.
● Do not give a strong shock to the AC adapter.
Or the accident or fault may occur.
● If you find a deformation in the AC adapter, do not use it.
Or the accident or fault may occur.
● Do not charge the main body at the location where the flammable gas is generated.
Or the ignition accident may occur.
● Never disassemble the AC adapter.
Or the accident or fault may occur.

■ Never disassemble the AC adapter.
Remove the power plug from the outlet because it may cause fire and electric shock. Request the dealeror our company to repair it.
● When smoke comes or there is a strange smell, immediately stop usage and remove thepower plug from the outlet because it may cause fire and electric shock. Request the dealeror our company to repair it.
● If the cord is damaged, do not use it. Using the cord damaged continuously may cause fireor electric shock.

3

WCP-232-EXL

1-4．Outline
The LAN connection type I / O unit "WCP-232-EXL" is a product in which two units, the I / O unit "WCP-232"
and the LAN conversion unit "WCP-EXL", are connected with the attached cable.
"WCP-232-EXL" is a LAN connection type I / O unit that can be used in combination with ourWindows-compatible application "Production Process Support Software for Pokayoke Tools POKAYOKE
plus" or "Production Process Support Software for WCL series WCL plus".
By connecting with POKAYAKE plus, it is possible to cooperate with manufacturing facilities such as "output
work status (PASS/FAIL) to manufacturing equipment" and "real-time notification of input frommanufacturing equipment to watch type transmission and reception device".
In addition, by connecting with WCL plus, it is possible to link with manufacturing facilities by "notifying thesignal input from the manufacturing equipment and PLC with "vibration" message to a remote human and"real-time notification of input from the manufacturing facility to a watch type transmission and reception
device".

＜feature＞
1．The interface is Ethernet.
2．There are plenty of I/O points. (Input 16 points, output 16 points)
3．Up to 16 units can be connected to both "POKAYOKE plus" and "WCL plus".

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WCP-232-EXL

2．Specification
2-1．WCP-EXL
ItemSpecification

LAN port

Ethernet IEEEE802.3
10Base-T/100Base-TX Auto switching
Connector： RJ-45 × 1
Indication for network 2-color LED × 2

Communication
connector

RS-232C × 1
Connector： MIL10 pole plug (for power supply)Power Supply

DC12V (Available at AC100-240V with supplied AC adapter. )Current
Consumption

Approx. 120mA ( WCP-232 connection / DC12V input )Operating
Environment

Temperature:0-+40℃(32-104°F)
Humidity:85%RH (without condensation)

External Dimensions 117W×67H×24Dmm (excluding protrusions)
WeightApprox. 210g (AC adapter not included）

2-2．WCP-232
Item
Number of I / O
terminals Block

I/O Terminal
Specifications

Specification
16 input points (terminals 1-8, terminals 17-24)
16 output points (terminals 9-16, terminals 25-32)
COM 4 points
Input Specifications：Non-Voltage Contact Input（Photocoupler current drive input）
Input Logic：OFF=OPEN、ON= Short Circuit with COM
Output Specifications：Transistor’s Output （Open-Collector Output）
Output Logic：OFF=OPEN、ON=Short Circuit with COM

Communication
Connector

RS-232C Compliant×1
Connector MIL10 Pole Plus（Also used for Power Supply）

Display

POWER LED×１（Red LED）
IN LED×4（Green LED）、OUT LED×4（Red LED）

Power Supply

DC5V（Supplied from WCP-EXL communication connector）

Current
Consumption
Operating
Environment

MAX 350mA（When applied with DC5V）
Temperature：0-+40℃ Humidity：85%RH（without condensation）

External Dimension

117W×185D×30H mm（excluding protrusions）

WeightApprox. 550g

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WCP-232-EXL

3．Parts Name and Explanation
3-1．WCP-EXL

Name

Function① Mounting Hole

Used when fixing WCP-EXL. There are 4 Φ4.5 holes.

② DC jackConnect the included AC adapter to supply operating power for WCP-EXL and
WCP-232. The polarity of the DC jack is center minus.

③ LAN Port

Connect the LAN cable and perform network communication.

④ Communication
Connector

RS-232C Interface、Also used for power supply.
Connect to WCP-232 with the attached cable.

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WCP-232-EXL

3-2．WCP-232

Name① PW Indicator （Red LED)

FunctionLights when power is supplied to WCP-232.
WCP-232 power is supplied from WCP-EXL via the communication
connector.

② I/O Monitor Indicator （1-8）③ I/O Monitor Indicator （9-16）④ I/O Monitor Indicator（17-24）

The 32 points of input / output are divided into 4 blocks, and when any
one of the blocks is in the ON state, the green LED lights up at thetime of input and the red LED lights up at the time of output.

⑤ I/O Monitor Indicator（25-32）⑥ I/O Terminals （1-8,COM）⑦ I/O Terminals （9-16,COM）⑧ I/O Terminals（17-24,COM）

Screw-Type Terminal BlockTighten the screw with a flat-blade screwdriver.
■Input terminals: 1-8, 17-24■Output terminals: 9-16, 25-32⑨ I/O Terminals（25-32,COM）⑩ Connection Connector

RS-232C Interface、Also used for power supply.
Connect to WCP-EXP with the attached cable.

⑪ Mounting Hole

Used when fixing WCP-EXL. There are 4 Φ4.5 holes.

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WCP-232-EXL

4．Dimensions
4-1．WCP-EXL

4-2．WCP-232

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WCP-232-EXL

5．Installation Method
5-1．Machine Installation
For WCP-EXL and WCP-232, use the mounting holes on the main unit and fix them in a safe stable place.
Also, WCP-EXL and WCP-232 are not dust-proof / drip-proof structures.
Do not install in the following places
・Places exposed to direct sunlight・Places where the humidity is highConnect the LAN port of WCP-EXL to the LAN port of HUB or PC with a LAN cable.

HUB

LAN cable

LAN cable

LAN cable(cross-wired)

WCP-EXL does not have the AutoMDI / MDI-X function to determine the LAN port, so it is directly
connected to the PC LAN port.
When connecting, use a cross-connected LAN cable.

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WCP-232-EXL

5-2．LAN Port
The LAN port in WCP-EXL is RJ-45 type modular jack.
12345678

The pin specifications are as follows.
Pin NoSignal Name

1

TX+［Transmitted Data(+)］

2

TX-［Transmitted Data(-)］

3

RX+［Received Data(+)］

4

Not Used5

Not Used

6

RX-［Received Data(-)］

7

Not Used8

Not Used

Use a category 5 or higher standard for the LAN cable.
Also, the modular jack has a built-in LED lamp that allows you to check the communication status.
Link LED

Activity LED

Link LED

Activity LED

LED

Data

LED

Data

Off

Not Connected

Off

No Connection

Orange10MbpsOrangeGreen

100Mbps

Green

10

Communicating in
Half-Duplex(Lights only whencommunication occurs)
Communicating in
Full-Duplex(Lights only whencommunication occurs)WCP-232-EXL

5-3．Communication connector
A MIL type plug (10 poles) is used for the communication connector. Use the connection cable that comeswith WCP-232 to connect the communication connectors of WCP-EXL and WCP-232.
For the cable, press the lock lever so that the connector does not come off, and insert the connector as far
as it will go. Then, pull the cable lightly and make sure the connector does not come off.
Please Turn of the power when connecting the communication connector.

The pin specifications are as follows.

9

1

10

2

WCP-EXL
Pin NoWCP-232
Pin NoSignal
Name

1

10

Vin

Power output(+5V)

2

9

TXD

Output Data

3

8

RXD

Input Data

4

7

DSR

In WCP-EXL, DSR[4] and DTR[6] is shorted

5

6

GND

Power／Signal ground

6

5

DTR

In WCP-EXL, DSR[4] and DTR[6] is shorted

7

4

CTS

Control Input

8

3

RTS

Control Output

9

2

GND

Power／Signal ground

10

1

Vin

Power output(+5V)

Description

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WCP-232-EXL

5-4．Installation of WCP-EXL and WCP-232
The figure below shows the recommended mounting dimensions when connect WCP-EXL and WCP-232.

5-5．Connection to I / O terminal block
Follow the specifications below for the cable connected to the I / O terminal block.
・ Connection wire range 0.14mm2 to 1.5mm2 (common to single wire / stranded wire)
AWG26 to AWG16・ Peeling wire length
6.0 mm (pre-soldering of the tip of the wire is not possible)
The tightening torque of the terminal block screw is 0.5Nm to 0.6Nm. Tighten with a flat-blade screwdriver.
When checking the continuity with the head of the terminal block screw, make sure that the screw istightened.

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WCP-232-EXL

5-6．I / O terminal block circuit configuration【Input circuit configuration】【Output circuit Configuration】

DC5V

DC5V

R

DC5V

470k

R

TD62083
I/O

I/O
PS2701COM

U1BC44

COM【Connection Example】
Switch input■Contact input (ON when switch is short-circuited)

I/O

COM
DC(+)
35VmaxIF=50mA(max)
I/O
LED

R

COM

■Contact Output
Use within the drive current per terminal. If thespecified power supply voltage or drive current isexceeded, please connect a drive circuit such as arelay before use. Especially, when controlling an
inductive load such as a lamp or relay, consider theinrush current and take appropriate measures on theload side.

DC(-)

【Example of countermeasures on the load side at the time of contact output】【Relay(inductive) load】【Lamp load】
DC(+)
35VmaxDC(+)
35VmaxProtection
diode

Protection
resistance

I/O

I/O

Lamp

Relays

COM

COM

DC(-)

DC(-)

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WCP-232-EXL

6．Prepare to Start Communication
Before use of WCP-EXL, set each unit according to the use environment.
Set the IP address and other required items of WCP-EXL by using Lantronix’s Windows-based software,“Device Installer”.

6-1．Installation of "Device Installer"
Download “Device Installer” from Lantronix’s WEB site (https://www.lantronix.com/products/deviceinstaller/)to install it on your PC.
Connect the receiver to the HUB capable of communicating with the PC on which “Device Installer” isinstalled.
CAUTION
To connect the receiver to the PC with “Device Installer” installed using a LAN cable, be sure touse a cross LAN cable.
Link LED

Activity LED

RJ-45
Check the left LED on the LAN connector (RJ-45) of WCP-EXL to see if the Link LED is ON.
When connected to 10Base-T, the Link LED lights up in orange. When connected to 100Base-TX, the Link
LED lights up in green.
If the Link LED is not ON, WCP-EXL cannot communicate with the network. Confirm if the LAN cable and
HUB are correctly connected.

6-2．Factory Default IP Address
The factory default IP address of WCP-EXL is as follows:
IP Address
Sub Network
Default Gateway
Used Port(s) No

192.168.3.100
255.255.255.0
0.0.0.0
50001

6-3．IP Address Settings and Procedure
Check that the power of WCP-EXL is ON and that WCP-EXL is properly connected to the HUB or PC, andthen start “Device Installer” from the start menu.
IP address
The connected WCP-EXL is displayed on the main window (Fig.1).

IP address of this unit
connected to LAN- Fig. 1 Screen to start Device Installer -14

WCP-232-EXL

To change the IP address, select the address of the X port on the left of the screen.
IP assignment button

Device details

Select IP address to change- Fig. 2 Select IP address of Xport to change -Click “IP assignment button”, and the screen is displayed as shown in Fig.3. Select to assign an IP address
automatically or specify an IP address directly. This document explains about specifying an IP address.
Check “Assign a specific IP address” and click the “Next” button.

IP address assignment method

Automatic IP address acquisition

Allocation of specific IP address

Next- Fig. 3 IP address assignment -15

WCP-232-EXL

Enter the IP address, subnet mask and default gateway.
*Before setting an IP address, obtain permission from the network administrator.
Click “Next” Button.

IP settings

IP address
Subnet mask
Default gateway

Next- Fig. 4 IP address input screen -Assignment

Click “Assignment” button.

－ Fig. 5

Assignment input screen －16

WCP-232-EXL

When the setting is completed, the “Exit” button becomes active.
It may take some time before the setting is completed. Please wait until the setting is completed.
Assignment

Task progressCompleted
Finish- Fig. 6 Input end screen Click the “Exit” button, and the screen is displayed as shown in Fig.7. Confirm if the IP address has changed
properly.

- Fig. 7 IP address display screen after change -CAUTION
If the IP address set by the customer is already used on the network, the signals will run into eachother. Set another IP address.

CAUTION
This product is intended to be used on a closed network that is not connected to the internet. Do
not use this product in an open network environment that is connected to the internet.

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WCP-232-EXL■Change Password
The WEB screen (Web Manager) inside X port requires user authentication by password.
Change the default password in the following procedure.
CAUTION
Leaving the default password can cause a security risk to the product. Be sure to change thedefault password.
Click the “WEB configuration” tab on the screen in Fig.7, and the screen in Fig.8 is displayed.
Navigate Button

Web Configuration- Fig. 8 WEB configuration setting screen -Click the “Navigate” button and the password entry screen in Fig.9 is displayed.
Please leave the user name blank.
Enter the following password. When the entry is completed, click the “OK” button.

Initial Password

wuS12f#&PHuTa1h3

User name

Password－ Fig. 9 Password input screen －18

WCP-232-EXL

On the “Web Manager” screen in Fig.10, click the “Server” button.

- Fig. 10 Web Manager initial screen -19“Server” Button

WCP-232-EXL

Click the “Server” button, and the “Server Settings” screen in Fig.11 is displayed.
① Set the “Enhanced Password” radio button to “Enable”.
② Enter a new password (up to 16 characters) in the “Telnet/Web Manager Password” field.
③ Enter the same password as ② in the “Retype Password” field.
④ Click "OK" button. If the passwords entered in ② and ③ match, "Done!" will be displayed to the right ofthe "OK" button. If the passwords entered in ② and ③ are different, an error message "Passwords do
not match. Please retry again." is displayed. Retry ② and ③ again.
⑤ Click "Apply Settings" button.
When the process is completed, the password entry screen is displayed. Enter the set password andpress the "OK" button. (Please leave the user name blank.) If login is successful, the settings arecomplete. Press the “x” button on the top right of the screen and the application exits.

①
サーバーボタン②③⑤④- Fig. 11 Server settings initial screen -CAUTION
When reconfirming the changes made to the settings, the changes may not be reflected in thedisplay. In that case, reboot the software (Device Installer) and check the changes again.

■About settings various parameters
Various parameters can be set on the WEB screen (Web Manager) inside X Port. However, do not change
the settings of the parameters. The default values are set to work properly.

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WCP-232-EXL

7．How to Use
To use "WCP-232-EXL" with our production process support software "POKAYOKE plus" and "WCL plus", itis necessary to register the I / O unit information from the menu of each software.
For details on how to register and use the I / O unit, please refer to "Production Process Support Software
for Pokayoke Tools [POKAYOKE plus] Instruction Manual" and "Production Process Support Software for
WCL Series [WCL plus] Instruction Manual".
When connecting to "POKAYOKE plus" and "WCL plus", WCP-232-EXL operates with the following settings(fixed settings).
■I/O Terminal Block Setting
Input Terminals ： 1-8, 17-24
Output Terminals ： 9-16, 25-32■Input Terminals
Please input the signal at least 500mSEC.
It is A contact input.

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WCP-232-EXL

8. After Service and Warranty
If something is wrong. If you should find anything wrong with the machine when using it under normal
conditions, check the warranty and repair regulations and contact the outlet store through which you
purchased the product or our Sales Office. The latest warranty and repair regulations can be found on our
website.
The user is prohibited by law from disassembling or making modification to the unit or otherwise
may be subject to punishment.
〔Warranty Regulation〕
This regulation (hereinafter referred to as the "Regulation") is for post-shipment warranty provided by
HERUTU ELECTRONICS CORPORATION (hereinafter referred to as the "Company") so that you can use
the Company's product you have purchased with confidence. The Regulation does not apply to special orderproducts (custom products). In addition, purchased products shall be subject to the relevant manufacturer's
warranty regulations, and the Regulation shall not apply.
Please note that in the event that the product you purchased comes with an instruction manual that
describes the Company's old repair regulation, the latest Regulation will still apply.
1. Warranty period
Unless otherwise specified, the warranty period shall be "up to thirteen months from the date of shipment of
the product by the Company". During the warranty period, the Company will replace the product with a newone or repair it free of charge in accordance with the provisions of the Regulation.
In addition, if a failure occurs during the warranty period due to the Company's responsibility and the
product with the failure (hereinafter referred to as the "Product") is replaced with a new one or repaired freeof charge, the warranty period of the Product will be “thirteen months from the date of initial shipment of the
Product, or six months from the date of shipment of the Product that has been replaced or repaired,
whichever comes later”.
The warranty period for paid repairs shall be in accordance with the provisions of the Company's repair
regulation.
2. Warranty scope
If a failure occurs during the warranty period due to the Company's responsibility, the Company will replace
the product with a new one or repair it free of charge.
Even within the warranty period, the warranty does not apply in the following cases:A) In the event of failure or damage caused by improper handling by the customer, such as dropping or
impact during transportation or movement by the customerB) In case of failure due to disassembly or modification of the main unit by the customerC) In case of natural disasters such as fires, earthquakes, floods, and in case of failure or damage due toabnormal voltage
D) In case of failure caused by failure of equipment other than the Company's designated equipment
connected to the ProductE) In case of failure of the Product's accessories (AC adapter, antenna, connection cable, etc.)
22WCP-232-EXL

F) If damage is caused by the failure of consumables or limited-life parts included in the Product:
1.

Consumables: Batteries (rechargeable, batteries, dry batteries, button batteries, etc.), recording
media (SD cards, etc.)

2.

Limited-life parts: Various switches (limit switches, push button switches, etc.) and various sensors

3.

Other items that are worn out or have a service life due to use

If consumables or limited-life parts fail, we will replace or repair the parts for a fee.
G) In case of failure caused by handling contrary to the usage and precautions described in the
instruction manual of the ProductH) If repaired, adjusted, or improved by elsewhere other than the Company
I)

If the Company is unable to reproduce the failure

3. About repair of the ProductPlease note that repairing the Product requires equipment such as measuring instruments and tools, so theCompany will handle it as a pick-up repair service at the Company.
4. About the shipping cost for replacement or repair of the Product
Shipping charges for sending the Product to the Company or a distributor, as well as shipping charges forsending the Product that has been replaced or repaired by the Company or the distributor to the customer,
will be borne by the Company or the distributor.
5. Disclaimer
The Company is not responsible for any direct or indirect damages or monetary loss caused by failure of the
Product or its use.
6. Additional notes
Please note in advance that the information of the Product described on the Company's website and in the
catalogs, instruction manuals, technical materials, and other materials provided by the Company are subject
to change without notice to customers.
〔Repair Regulation〕
This regulation (hereinafter referred to as the "Regulation") shall be applied to paid repair service(hereinafter referred to as the "Service") provided by HERUTU ELECTRONICS CORPORATION(hereinafter referred to as the "Company"). The Regulation does not apply to special order products (custom
products). In addition, purchased products shall be subject to relevant manufacturer's repair regulations, andthe Regulation shall not apply.
Please note that in the event that the product you purchased comes with an instruction manual that
describes the Company's old repair regulation, the latest Regulation will still apply.
1.

Subject of the Regulation

The Service is provided for the Company's products that are "beyond the scope of the warranty specified in
the warranty regulation" and "from the sales start date to the end date of the repair period (seven years fromthe production end date)". However, please note that the end date of the repair implementation period may
23

WCP-232-EXL

be earlier depending on the availability and procurement status of repair parts.
2.

Establishment of contract

The contract shall be established when the customer approves the quotation presented by the Company
and issues an order form before the end of the repair implementation period.
3.

Purpose of the Service

The Company will provide the Service for the purpose of repairing the function and performance of theCompany's product used by the customer if it fails beyond the scope of the warranty specified in thewarranty regulation. Please note that the Service requires equipment such as measuring instruments andtools, so the Company will handle it as a pick-up repair service at the Company.
4.

Usage fee for the Service

The usage fee for the Service shall be the total of the following fees:A) Repair service fee
The repair service fee is the total amount of technical fees, parts costs, other expenses incurred, andapplicable taxes associated with repairing the Company's product (hereinafter referred to as the "Productfor repair") that the customer wishes to repair.
B) Shipping fee (including the cost of packaging boxes)
The Company kindly asks that customers bear the shipping costs for sending the Product for repair to theCompany and for returning it from the Company. However, in the event that the Product for repair is sent
by payment on delivery by the customer, the shipping cost will be included in the Service charge.
5.

Warranty period and scope of the Product for repair

The warranty period for the Product for repair is "up to six months from the date of repair completion".
However, please note that failures other than the repaired parts (repaired places or replaced parts) are notcovered by the warranty of the Product for repair. In addition, if a failure occurs due to the Company's
responsibility within the warranty period, the Company will again repair the product free of charge.
6.

Handling of repair parts
A) In order to provide the Service stably for a long time and to promote environmental protection, etc.,
the Company may use recycled parts or alternative parts at the time of repair at its discretion.
B) The Company may, at its own discretion, collect the removed parts for the purpose of recycling or
analysis at the time of parts replacement through the regulation of the Service. Please note that thecollected parts are the property of the Company and will be recycled, used or discarded at its
discretion.

7.

Estimate for the Service

The estimate for the Service is basically free of charge. However, if the Company is unable to reproduce thefailure, it will not be able to carry out repairs and will not provide an estimate. If a technical investigation isrequired to reproduce the failure, the Company will estimate the cost of reproducing the failure.

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WCP-232-EXL

8.

Return of unrepaired product

If the Company does not estimate the cost of the Service due to reasons such as being unable to reproduce
the failure, it will return the Product for repair to the customer.
In addition, if the customer does not place an order within three months from the date of creation of thequotation, or if the customer does not accept the quotation and the customer expresses an intention not tocarry out the repair, the Company will assume that the customer has canceled the request for the Service,and the Company will return the Product for repair to the customer without carrying out the repair.
In addition, if a shipping fee is incurred for returning the product, it will be borne by the customer.
9.

Handling of personal information

The Company will properly handle personal information such as names and addresses being provided inaccordance with the privacy policy posted on the Company's website.
10. Compensation for damages
A) The responsibility of the Company for providing the Service shall be limited to the matters andcontents specified in the repair regulation, and shall not include any damages incurred by thecustomer due to special circumstances (including loss of profits of the customer and damages basedon claims for compensation made by third parties against the customer) and damages caused by
the customer being unable to use the product due to a failure or defect of the Product for repair.
However, this does not apply if the damage was caused by the Company's willful misconduct orgross negligence.
B) Even if the Company is liable to the customer for damages in connection with the regulation of theService, the Company's liability shall not exceed the amount equivalent to the value of the Productfor repair, except in cases of willful misconduct or gross negligence on the part of the Company. The
value of the Product for repair shall be calculated based on the residual value after depreciation or
the price of products with equivalent performance sold in the market at the time of damage.
11. Additional notes
A) The Company cannot restore stickers, LCD protective sheets, and coloring applied to the outercasing parts that you have attached yourself. In addition, if advertisement stickers were affixed at thetime of sale, they cannot be newly prepared as repair parts when replacing the outer casing parts.
After replacing the outer casing parts, the advertisement stickers will be returned without being
affixed.
B) Please note in advance that the information of the Product on the Company's website and in the
catalogs, instruction manuals, technical materials, and other materials provided by the Company are
subject to change without notice to customers.

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HERUTU ELECTRONICS CORPORATION
422-1 Higashimikata-cho, Kita-ku, Hamamatsu, Shizuoka, 433-8104 Japan(Sales dept) TEL.+81-53-438-3555
Website URL https://www.herutu.co.jp/en/

FAX. +81-53-438-3411
E-mail info@herutu.co.jp