EO actually
What Engineering Office actually is
October 30th, 2020
@hisahikoAbout this document
The Engineering Office (EO) team is located within Mercari's engineering organization and is
working to strengthen our organization.
Recently, we have heard more and more about similar organizations to Mercari’s EO in theengineering industry, but our role has not yet become established as a common
understanding widely.Under such situations, it’s sometimes difficult to explain What EO is.
In this document, the following is provided to convey the basic concept of Mercari'sEngineering Office and what kind of activities it is actually doing as simply as possible.
●●What EO is○ Base concept○ Role and responsibility○ Required actions
Skills and Mindset○ Recommended skills○ Mindset

What EO isBase concept
EO defined the Employee Journey Story for Engineers. We are working to improve themercari engineering organization according to the structure of Employee Journey Story forEngineers.
We believe that people who are working in Mercari are important for delivering good
products to our customers. And culture and environment that support to develop people arealso important. EO is creating the environment and mechanism that make All engineers
working at Mercari able to contribute to the product more.

Role and responsibility
EO is responsible for making Mercari's engineering organization a more attractive place forengineers. EO defines Employee Journey Story for Engineers as a targeted goal of theemployee experience of the engineer. In order to realize this situation, we will plan andpromote improvement activities with communicating with many stakeholders inside andoutside the company.
Specifically, EO is in charge of the following improvement activities in line with the structureof Employee Journey Story for Engineers.
● Developer PR● Hiring● On-boarding● Skill & Career development● Culture & Engagement● Creating rules and mechanism

Current activity status
We have created an EO vision for 2022 as an EO medium-term plan. Here, we show whatkind of situation we want to realize by the end of FY2022 and the activity policy to realize it.
Please refer to it as a document to know our current activities more specifically.

Required actions
We will take the necessary actions within each area.
● Activities to design and implement the mechanism● Activities to make a execution plan and promote it● Activities to identify issues and solve them
● Activities to promote cooperation

●●Activities to organize information
Activities to gather and analyze data

Skills and Mindset
Here are the recommended skills and mindsets to carry out your activities at EO.

Recommended skills
Since EO activities are wide, the required skills are also wide.This section describes theessential skills.Actually, we will make use of each person's strengths and characteristics toaccomplish things as a team. To facilitate that, we encourage more members to have moreskills to cover more activities.
For that reason, we recommend that more members have skills that can cover more
activities, so I would like you to develop your skills and broaden your coverage of workwithout limiting your potential.

to understand●●●

Ability to understand the situation correctly
Ability to organize information
Ability to analyze

to Realize
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Ability to set goals
Ability to make plans
Power to drive
Ability to know and collaborate with stakeholders
Ability to judge and make decisions correctly
Ability to catch problems and think about solutions
Power to complete
Ability to make solutions reproducible

MindsetI describe the important mindset when conducting EO activities.

passion●●

Passion for improving the organization
Interest in products / organizations / technologies

Positive thinking●●

Imagine a better situation and want to realize it
Mindset to challenge for realization