Success story
ArcelorMittalIndustry• Steel Manufacturer

Solution• OpenText™ B2B Managed Services

Deploying a seamless global B2Belectronic trading network
World’s leading steel company leverages OpenText B2B network
and industry expertise to manage global B2B eCommerce

Results
Enabled seamless B2B
network solution
Boosted efficiency with a single
link between IT operations andthe OpenText network
Connected to more customers,
more quickly
Increased global visibility acrossbase of B2B transactions
Improved monitoring capabilities“With OpenText B2B Managed Services, we will increase globalvisibility across our base of B2B transactions with considerably
improved monitoring capabilities. The global footprint ofOpenText is very important to us as we need to ultimately beable to connect to a customer anywhere in the world.”
David Toulotte

Domain Manager, IT Europe
ArcelorMittal

Deploying a seamless global B2B electronic trading network

ArcelorMittal is the world’s leading steel company, with operations
in more than 60 countries, and the leader in all major global steelmarkets, including automotive, construction, household appliancesand packaging. ArcelorMittal utilizes state-of-the-art R&D andleading-edge technology, as well as sizeable captive supplies of raw
materials and outstanding distribution networks. With an industrial
presence in more than 22 countries spanning four continents, thecompany covers all of the key steel markets, from emerging tomature. In 2014, ArcelorMittal had revenues of 79.3 billion and crude
steel production of 93.1 million tons, representing approximately six
percent of the world’s steel output.
In the last 30 years, the global steel industry has seen extensive restructuring and consolidation. As a leader of these changes, ArcelorMittal ranks as today’s only truly global steelmaker. In Europe, theArcelorMittal Europe Flat Products division of ArcelorMittal is particularly strong in the automotive industry and has been a long-standing
customer of OpenText™ Trading Grid™.
The Europe Flat Products division embarked on an initiative to migratefrom a plethora of point-to-point connections with individual trading
partners to a single, seamless B2B network solution. One of ArcelorMittal’s
principal objectives in adopting this strategy was a desire to facilitate andaccelerate the process of adding new customers to its B2B eCommerce
network, enhancing its capability to deliver new solutions.
In addition, the company wanted to reduce the support and maintenance costs of older mainframe-based B2B applications that had
been developed in-house.

Outsourcing with OpenText™ B2B Managed Services

ArcelorMittal made the decision to outsource the management of its EDI
network using OpenText B2B Managed Services. FCE, having alreadycentralized and consolidated its IT operations into a single center inDunkerque, France, now wanted to do the same with B2B eCommerce.
OpenText took over the management of routing and translation for
more than 100,000 EDI messages that were sent between ArcelorMittal’s different trading partners around the world every month.
Outsourcing a patchwork of different, fragmented B2B trading
networks via B2B Managed Services emerged as a very powerfulproposition, especially for a large corporation like ArcelorMittal.
Running B2B applications in-house can be difficult, time consuming
and costly, but B2B Managed Services took away the need to maintainlow-level expertise in B2B technology in-house and provided efficiencyimprovements that made core business processes smoother andmore reliable.

Benefiting from the OpenText footprint in the worldwide
automotive industry

Historically, only 40 percent of ArcelorMittal’s connectivity was achieved
via the OpenText Trading Grid, while 60 percent depended on point-topoint connections. A solution was required to unify the connections for
greater control and faster access. David Toulotte, domain manager, ITEurope, “By replacing the point-to-point connections with a single
pipe between our IT operations and the OpenText network, and outsourcing the associated technical challenges to OpenText, we wereable to boost efficiency, allowing us to connect more customers
more quickly.”“We benefit from theexperience that OpenText
has in the automotive
sector because they are
already working withmany of our customers
and understand thecustomer technology
requirements in depth.”
David Toulotte

Domain Manager, IT Europe
ArcelorMittal

Deploying a seamless global B2B electronic trading network

With more than 45 years of automotive industry experience, OpenText has
one of the largest B2B networks in the world, supporting an unmatched
automotive customer base. OpenText also participates in a number ofautomotive industry bodies around the world, including North America’s
Automotive Industry Action Group (AIAG) and Europe’s Odette and Galia
associations. The breadth of experience and knowledge that OpenText
brought was evident when supporting ArcelorMittal. “We benefit from theexperience that OpenText has in the automotive sector because they
are already working with many of our customers and understand thecustomer technology requirements in depth,” explained Toulette.

“With B2B Managed Services, we will increase global visibility acrossour base of B2B transactions with considerably improved monitoring
capabilities. The global footprint of OpenText is very important to us
as we need to ultimately be able to connect to a customer anywherein the world,” added Toulette.
Over time, ArcelorMittal plans to work with OpenText to assess how toextend the reach of B2B Managed Services to include additional trading
partners, including new suppliers and major banks.

About OpenText

OpenText, The Information Company™,
enables organizations to gain insight
through market leading information
management solutions, on-premises orin the cloud. For more information about
OpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.
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