White Paper
on
Labor and Social Security Attorney- the Roles of Labor and Social Security Attorneys in a New Era -Japan Federation of Labor and Social Security Attorneyʼs Associations

Japan Federation of Labor and Social Security Attorneyʼs Associations

White Paper
on
Labor and Social Security Attorney- the Roles of Labor and Social Security Attorneys in a New Era -Japan Federation of Labor and Social Security Attorneyʼs Associations

Foreword
This is the ﬁrst time that we have published the White Paper on Labor and Social Security Attorney.
After the postwar rehabilitation period, labor management in small- and medium-sized enterprises
was modernized as the socio-economy developed. Given this backdrop, the Labor and Social Security
Attorneys Act (Sharoushi Act) was enacted in June 1968 and took eﬀect in December of the year.
In the actʼs enactment process and also in early days after the act came into eﬀect, many of ourpredecessors have poured much passion with a great deal of struggle until today. I would like toexpress my heartfelt respect for their eﬀorts.
Since then, it has grown to a system to attain approximately 43,000 members of Labor and Social
Security Attorneys (Sharoushi ) across the country with the aim of "contributing to the smooth
implementation of labor and social insurance legislations as well as to the sound development of businesses
and improvement in workersʼ welfare and others" as set forth in Article 1 of the Sharoushi Act.
Furthermore, Sharoushi , the national qualiﬁcation for experts specialized in labor and social security
legislations and labor management, which was born ahead of other countries, became their model andled to the creation of similar systems in some of them.
In order to ensure further institutional development based on the foundation that we have built up
so far, we are expected to respond to social demands more than ever and to ﬁrmly hand over to thenext generation the mission as a more reliable system to the nationals.
We have thus compiled this White Paper on Labor and Social Security Attorney, recognizing that it
would be very useful to take a broad view of the current Sharoushi ʼs situation, and analyze their recent
activities to have their outlook. We plan to publish it annually.
Japan has been entering into a society with an extremely low birthrate and an aging population.
The government has been targeting measures including the society with dynamic engagement of all
citizens, work style reform, and digitalization promotion, which is needed to realize the former two
goals. To promote these measures, we Sharoushis are required on many diﬀerent occasions to makeuse of knowledge that we have accumulated as experts in these ﬁelds.
This White Paper is intended to be useful not only for Sharoushis to properly understand andanalyze the present situation around us, but also for those who want to become a Sharoushi to play anactive role in the future, with topical themes around the system.
I conclude by expressing my hope that this White Paper will help further deepen peopleʼsunderstanding of the Sharoushi system, thanking many people for their cooperation in this publication.

Minoru Ohno
President
Japan Federation of Labor and Social Security Attorneyʼs Associations

Remarks celebrating the publication of the White Paper
on Labor and Social Security Attorney
The Labor and Social Security Attorneys system was established in 1968, and its 50th anniversary
was celebrated in 2018.
In 1968, when the system was established, Japan achieved the second largest GNP in the world in
the midst of its high economic growth era. This national qualiﬁcation related to labor management andlabor and social security legislations was born in such a timing, which exactly did meet the demands ofthe times.
Over the course of a half century, through eight revisions to the Labor and Social Security
Attorneyʼs Act (Sharoushi Act), the labor and social security attorneys system has grown to a systemof approximately 43,000 members nationwide with its activity scope expanded with many systemʼs
improvements.
In recent years, we have cooperated with the government as pension experts for a series ofgovernment projects triggered by the pension record problem. Based on the work-style-reformrelated acts coming into eﬀect in sequence, we have also worked on various activities to fully support
companiesʼ labor management, which has been increasingly complex. Such activities include ensuring
fair treatment of employment in a diversiﬁed work style regardless of its type, or preparations for socalled equal pay for equal work principle.
On the other hand, the impacts of COVID-19 have forced many companies to review their businessstyle; hence, there is a sharp increase in consultations of companies with labor and social security
attorneys (Sharoushis ) about how to make use of governmentʼs emergent subsidizing measures.
Under such circumstances, the Japan Federation of Labor and Social Security Attorneyʼs Associations
has issued the White Paper on Labor and Social Security Attorney. The publication aims to fulﬁll themission of Sharoushi and to raise their social status, based on the initial purpose of the system set forthin Article 1 of the Sharoushi Act as "contributing to the smooth implementation of labor and social
insurance legislations as well as to the sound development of businesses and improvement in workersʼ
welfare and others.”
The White Paper reviews the changes in the environment surrounding Sharoushi and Sharoushiʼs role,and contains a variety of information and material including our historical eﬀorts toward the Sharoushi
systemʼs development, the outline of the system, and the Federation activity reports. I hope this Paper will
help deepen peopleʼs understanding of Sharoushi and further develop the Sharoushi system.

Takeyuki Murata
Director
Labor and Social Security Attorneys Integrated Research Organization

CONTENTS
Chapter 1.

Efforts Toward the Development of the Labor and Social
Security Attorney (Sharoushi ) System
1.

Activities for Work Style Reform ………………………………………………… 12

2.

Initiatives for Digitalization ……………………………………………………… 14

3.

International-related Activities ………………………………………………… 16

4.

Public Relations to the Nationals ………………………………………………… 20

5.

Communication with Sharoushis ………………………………………………… 22

6.

Functions of Sharoushi amidst the COVID-19 Pandemic …………………… 23

7.

For the Improvement of Professional Ethics …………………………………… 24

8.

Training Activities ………………………………………………………………… 26

9.

Social Contribution Activities …………………………………………………… 27

10. Toward Achieving Labor Management Compliance ………………………… 30
11. Eﬀorts for School Education ……………………………………………………… 32
12. Eﬀorts for Adult Guardianship System ………………………………………… 34
13. Sharoushi Association Labor Dispute Resolution Centers …………………… 36
14. City Pension Consultation Centers ……………………………………………… 37
15. Functions in the Event of Disasters ……………………………………………… 40
16. Liability Insurance System for Sharoushi ……………………………………… 41

Chapter 2.

Chapter 3.

Chapter 4.

Sharoushi (Labor and Social Security Attorney)
1.

History of the Sharoushi System (Outline) ……………………………………… 44

2.

Registration ………………………………………………………………………… 46

3.

Examinations for Qualiﬁed Dispute Resolution Procedure Proxy Service … 50

4.

Examinations for Sharoushi License …………………………………………… 52

Organization, Finance, etc.
1.

Role and Responsibility of the Federation ……………………………………… 56

2.

Role and Responsibility of Prefectural Sharoushi Associations……………… 57

3.

Regional Councils ………………………………………………………………… 57

4.

Financial Situation of the Federation (public service) ………………………… 58

5.

Disciplinary Actions ……………………………………………………………… 60

Information and Material
1.

List of the Latest Press Releases ………………………………………………… 64

2.

List of the Committees and Sub-committees (Fiscal years 2019, 2020) …… 65

3.

List of the Prefectural Sharoushi Associations ………………………………… 76

4.

List of the City Pension Consultation Centers ………………………………… 77

5.

Publications ………………………………………………………………………… 79

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

Chapter1

Efforts Toward the Developmentof the Labor and Social Security
Attorney (Sharoushi ) System
1

Activities for Work Style Reform

2

Initiatives for Digitalization

3

International-related Activities

4

Public Relations to the Nationals

5

Communication with Sharoushis

6

Functions of Sharoushi amidst the COVID-19 Pandemic

7

For the Improvement of Professional Ethics

8

Training Activities

9

Social Contribution Activities

10 Toward Achieving Labor Management Compliance
11 Eﬀorts for School Education
12 Eﬀorts for Adult Guardianship System
13 Sharoushi Association Labor Dispute Resolution Centers
14 City Pension Consultation Centers
15 Functions in the Event of Disasters
16 Liability Insurance System for Sharoushi

1

Activities for Work Style Reform

In order to solve important issues such as expanding employment opportunities and creating anenvironment where people can exert motivation and abilities, the government has set forth the policy ofrealizing a society with dynamic engagement of all citizens. It is a society in which all people can select theirjob freely according to their circumstances among diﬀerent ways of working style with a better outlook forthe future. Thegovernment places the work style reform as a biggest challenge to realizing this policy. For
its speciﬁcation, the government decided the “Work Style Reform Implementation Plan” at the Work Style
Reform Realization Meeting held on March 28, 2017. In the following year, the "Act on Revision of Related
Acts for Work Style Reform Promotion” (2018 Law No. 71) (hereinafter referred to as the "Work Style Reform
related Acts”) was enacted. Companies then needed to advance preparations promptly for the Work Style
Reform related Acts, beginning with the revised Labor Standards Law to be effective on April 1, 2019. In
addition, it meant that a new era of labor management has started, requiring a response to “declining labor
force” diﬀerently from the former management under “growing workforce.”
To deal with such an era, the Japan Federation of Labor and Social Security Attorneyʼs Associations(hereinafter referred to as “the Federation”) put a priority on a project for promoting Work Style Reformfrom ﬁscal 2018, and considered its speciﬁc programs to help labor and social security attorneys (hereinafterreferred to as "Sharoushis ") properly understand the purpose of the Work Style Reform related Acts andprovide practical support to companies. The Federation started internal discussions on training for the Work
Style Reform related Acts and other practical training, in addition to public relations measures including theestablishment of a special site for Work Style Reform in its homepage and the production of related leaﬂets
for companies. As regards themes to tackle, the Federation picked up the following three ones as they were
our major issues as of the beginning of fiscal 2019; rectification of long working hours and ensuring fairtreatment of working conditions regardless of the type of employment; equal pay for equal work principle,
and; raising corporate added value (labor productivity).
Hence, the Federation organized "practical seminars on Work Style Reform", which aimed at providing
practical knowledge and know-how on work style reform. It also produced and published on its Website"Annual Paid Leaves Administration Tool" and "Labor Productivity Calculation Tool” as supports for

Sharoushi ʼs business.
Furthermore, the Federation produced leaﬂets "Work Style Reform: what will change by the related Acts
revision?”, which introduce and explain about the Work Style Reform related Acts. There are two versions
for the leaﬂets: “long working hour rectiﬁcation” and “equal pay for equal work principle.” The Federation
provided these pamphlets to the National Federation of Small Business Associations, Central Federation ofSocieties of Commerce and Industry, National Conference of Association of Small Business Entrepreneurs,
Japan Medical Association, and others; it also published the pamphlets on the Federationʼs homepage.
In October 2021, the Federation organized a “Work Style Reform Forum: a new work style beyond the
COVID-19 to imagine with Sharoushi ʼs advice” under the slogan of "maintaining as many companiesʼ
business as possible and protecting as much employment as possible.“ The forum was intended to support
employersʼ introduction and maintenance of diversiﬁed, ﬂexible work style.

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

Materials distributed at the Practical Seminar on Work Style Reform:

Business Support Tools for Sharoushis■ Annual Paid Leaves Administration Tool
This is a tool that assists employers to deal with the legal designation of days of paid leaves more easily.

■ Labor Productivity Calculation Tool
This is a tool that provides simulations about how much increase inlabor productivity is needed to allow working hours reduction withcurrent added values kept unchanged, and what impacts companies
will have after working hours reduction.

Leaflet■ “Work Style Reform: what will change by the
related Acts revision?”: Long Working Hours
Rectiﬁcation version■ “Work Style Reform: what will change by the
related Acts revision?”: Long Working Hours
Rectiﬁcation version: for medical institutions■ “Work Style Reform: what will change by the
related Acts revision?”: Equal pay for equal
work principle version※ co-published by the Federation and Japan Medical
Association

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13

2

Initiatives for Digitalization

Ⅰ . Efforts for digitalization
The Federation established the Digitalization Promotion Headquarters in September 2019, which
comprises the members of the Federationʼs President and Vice-Presidents meeting. After someorganizational arrangements, we have advanced a range of discussions on digitalization on the premise thatthe government will implement the "World's most Advanced Digital State Creation Declaration and the Basic
Plan for Promoting Public-Private Data Utilization."
We have also kept in close touch with the government including relevant Bureaus of the Ministry of
Health, Labour and Welfare, the Number System Promotion Oﬃce of the Cabinet Secretariat, the Commerceand Information Policy Bureau of the Ministry of Economy, Trade and Industry, and the Administrative
Management Bureau of the Ministry of Internal Affairs and Communications. We have also made close
contact with non-governmental organizations.
Currently, based on these activities, we are progressing projects as follows:

Ⅱ . Initiatives in relation to the digital government
In the relevant ministerial council in relation to a digital government, a targeted scope of My Number
Systemʼs utilization has been addressed as follows: digitalization of licenses and national qualiﬁcations suchas driver's licenses and other national credentials, its integration with a residence card, building a common
infrastructure utilizing the cloud system, and others.
Taking this results, the Federation sounded out the Number System Promotion Office of the Cabinet
Secretariat about the possibility of including Sharoushi in the "national qualifications" to be discussed in
the Digital Government Ministerial Meeting. In parallel with this, the Federation made an organizational
consensus at the joint meeting of the 155th permanent board of directors and 220th governing board
held on July 16, 2020 that Sharoushi as an expert with a national qualiﬁcation in the ﬁeld of social security
should be included in the category of national qualiﬁcations that the government considers as an expanded
scope of using My Number System. It was decided that the Federation would make eﬀorts to negotiate toensure that, considering the System aims at being used for the policy measures for social security, taxes, anddisasters.
On July 17 2020, the Cabinet approved the "Basic Policy on Economic and Fiscal Management and Reform
2020" (so-called "Basic Policies") and "Changes to World's most Advanced Digital State Creation Declarationand the Basic Plan for Promoting Public-Private Data Utilization”, accelerating the consideration of the My
Number Systemʼs utilization for licensing and national qualiﬁcations, education, etc.

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

Then, the Ministry of Health, Labour and Welfare set up a "Study Group on the Utilization of My Number
System in Social-Security-related Qualiﬁcations,” comprising members from the Japan Medical Association,
Japanese Nursing Association, Japan Dental Association, Japan Pharmaceutical Association, Japan
Association of Certiﬁed Care Workers, and other persons with relevant knowledge and experience. One of
the Vice Presidents from the Federation participates in the Study Group as a member.
As a preparation for a proposal to be submitted to the 2021 Ordinary Diet, the Study Group made somenotes and reviews on the simpliﬁcation of the registration procedures with a help of My Number, and thecertiﬁcation and presentation of qualiﬁcations using My Number portal sites.

Ⅲ . Initiatives for Information Security
The certiﬁed cases under the SRP Ⅱ Certiﬁcation System have reached 1,852 as of February 2021. Article
15 of the Regulation on Specific Personal Information Protection Assessment stipulates that it is a duty
for a head of speciﬁc administrative organizations to make eﬀorts to reassess its administration in relation
to speciﬁc personal information before ﬁve years have passed since the last assessment. Pursuant to this,the Federation reassessed it into documents of the specific personal information protection assessment,
which have been confirmed in a document by the Japan Institute for Promotion of Digital Economy andCommunity (JIPDEC) in October 2020.
The Prefectural Labor and Social Security Attorneyʼs Associations (hereinafter referred to as the "Prefectural
Associations”) carried out online training programs on information security in addition to a former style oftraining guided by dispatched lecturers with an assistance of the Information-Technology Promotion Agency,
Japan (IPA). The Federation prepared a ten-minute video to meet the needs of an individual member; it was
published on a web page for the exclusive use of members in December.
In August 2020, the Federation held the meeting of the Personal Information Protection Committee, which
had been established with members of external experts specialized in information security. After reviewing
the assessment of the results of the targeted e-mail training that had been implemented targeting SRP Ⅱ
certiﬁed companies and oﬃces, the Committee addressed issues as follows:
1. Develop a habit of verifying the senderʼs email address on a daily basis.
2. It should be noted once again that a deletion of the received email, as the first thing to do after the
infection, is not recommended because it will remove a clue to preventive measures against damage spread.

Ⅳ . Digitalization of the Sharoushi ʼs BusinessIn order to promote the use of electronic applications in Sharoushi ʼs business, we have made eﬀorts toimprove usersʼ convenience by regular negotiations for speciﬁc procedural matters at a monthly meetingwith the Ministry of Health, Labour and Welfare, Ministry of Internal Aﬀairs and Communications, and Japan
Pension Service.
Most recently, the online systemization of Sharoushi ʼs business has become an urgent issue from theviewpoint of preventing COVID-19 spread. The Federation thus released an "efficiency model, which canwork even in the oﬃce as it is with a bit of ingenuity."
The Federation also discussed with the Social Insurance Information System Developer Association where
45 companies join including system vendors that developed and marketed Sharoushi business systems. It
aimed to coordinate opinions on the uniﬁcation of data and terminology for Sharoushi ʼs business software.

White Paper on Labor and Social Security Attorney15

3 International-related Activities
Ⅰ . Initiatives for International Exchange Activities
In 2007, the Federation signed a memorandum of understanding with the Korea Certiﬁed Labor Aﬀairs
Consultant Association, which consisted of seven items including "information exchange, study, andresearch on the Japanʼs Labor and Social Security Attorneys system and Koreaʼs Certified Labor Affairs
Consultants system." The Federation started its internationalization and globalization activities in earnest
when it organized in 2008 the “International Symposium Commemorating the 40th Anniversary of the

Sharoushi System” as its ﬁrst international event, and issued “the International-related Activities Promotion
Declaration.”
In recent years, Sharoushi Federation and Korea Association broadly discussed the roles of both systems
and their future prospects at the Japan-ROK Joint Forum on the occasion of the International Labour and
Employment Relations Association (ILERA) in 2018.
The Federation also develops a project of helping other countries introduce a Sharoushi system (labor andsocial security attorneyʼs system). Utilizing the "Indonesian-version Sharoushi " project ﬁnanced and managed
by the Japan International Cooperation Agency (JICA), through its researchers dispatching program of theon-site survey and the training program in Japan, the Federation introduced the Japanʼs Sharoushi system
to help introduce it in the way that matches the country. In 2017, "Prisai” for workmenʼs compensation
insurance and pension and "Kadel JKN” for health insurance, both of which represent the Indonesian versionof labor and social security attorneys, were introduced in full scale. In December of the year, a comprehensive
agreement was concluded with the Indonesian BPJS Employment on development, technical cooperation,and research for the Indonesian version of Sharoushi . Then, in October 2020, "Agenaris" was officiallyestablished as the Indonesian version of Sharoushi by the Indonesian Social Security Council Order (DJSN).
It was a combination of former Prisai and Kadel JKN, and covers the whole of workmenʼs compensation andmedical insurances.
Meanwhile, in 2018, the Federation organized the "International Labor and Social Security Attorneysʼ
Symposium and the International Round Table on the Japanese Sharoushi System" to commemorate
the 50th anniversary of the establishment of the Sharoushi system. A panel discussion and other eventswere held between the Federation and the ILO, the Korea Certified Labor Affairs Consultant Association,
Indonesian BPJS Employment, Italian Labor
Consultants National Council, and RomanianLabor Law Experts National Federation.
In addition, SDGs (sustainable
development goals) have been addressedin the world, hoping to realize a sustainable,
diverse, and inclusive society. In such anenvironment, we believe the labor and social
security attorneys system has a universal,
essential role in the world to ensure theeffectiveness of a sustainable labor- andsocial-related insurance. It is crucially

16White Paper on Labor and Social Security Attorney

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

important at home and overseas that experts such as Sharoushi will continue to be involved in the ﬁeld of
personnel and labor management. We will also actively promote initiatives for globalization as it is expectedthat global standards will progress and in-coming foreign personnel will continue to increase.

Ⅱ . Recent Activities
1. Agreement on the Memorandum of Cooperation (MOC) with ILO
On March 23, 2020, the Federation signed a memorandum of cooperation with the International Labour
Organization (ILO) in Geneva, Switzerland on the teleconferencing system. The cooperation aims at
improving compliance with labor and social security legislations through the widespread Sharoushi systemin the world, which provides professional advice on labor laws and social security systems. It also aims at
contributing to "the 2030 Agenda for Sustainable Development” by achieving "decent work" for all people.

2. Foundation of the World Association of Labor Professions
Upon invitation from Romanian Labor Law Experts National Federation, the Federation attended the"International Summit for Labor Legislation Professions" and its "International Conference" held in Bucharest,
Romania on May 3- 9, 2019, giving a lecture on Japanʼs labor problems and labor force reduction due topopulation aging.
Those six participated countries in the Summit meeting (Romania, Italy, Spain, Canada, Korea, and Japan)
discussed the establishment of the World Association of Labor Professions. At the "Labor Festival" hosted
by the Italian Labor Consultants National Council in Milan, Italy from June 19 to 23, 2019, the Associationʼsfoundation was approved and signed by the countries concerned.
3. Activities and the Process toward Joining the International Social Security Association (ISSA) as an
Associate Member
The Federation participated in the World Social Security Forum, organized by the International Society
Security Association (ISSA) in Brussels, Belgium from October 14 to 19, 2019. At the General Meeting held

White Paper on Labor and Social Security Attorney17

on April 14, it was approved that the Federation would join the ISSA as an Associate Member in April 2020
onward.
When it participated in the World Social Welfare Conference held in Kuala Lumpur, Malaysia on November
20 to 24, 2019, the Federation exchanged views on a Sharoushi system (labor and social security attorneyʼssystem) with the CEO of the Social Security Organization (SOCSO) of Malaysia, and the strategic management
director of the Employees Provident Fund of Malaysia. The Federation also participated in the ISSA seminar
hosted by the Social Security Organization (SOCSO) of Malaysia in Kuala Lumpur on February 18 to 20, 2020.

4. Measures for Increase in Personnel from Overseas
Upon request from the Embassy of the Republic of Indonesia in Japan, the Federation exchanged views
with the Embassy in April 2019 on responses to and measures for foreign workers including increase inpersonnel from overseas driven by the revised Immigration Control and the Refugee Recognition Act.
5. Support to Indonesia for its Social Security System Application Promotion
The Federation carried out the following activities with the cooperation of relevant organizations including
the Ministry of Health, Labour and Welfare, and the Japan International Cooperation Agency (JICA).

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

A. Utilizing Japan International Cooperation Agency (JICA) aids to Indonesia for strengthening its social
insurance capacity, the Federation conducted some on-site surveys and gave some lectures to Indonesian
government oﬃcers.
Dates

Venue

Contents
Meetings jointly organized with related organizations for the discussion ofIndonesian version of Sharoushi , etc.

April 5-11, 2019

JakartaJune 30- July 8, 2019

Jakartaeptember 23- October 1, 2019

JakartaNovember 27- December 4,
2019

JakartaExchange of views on the future of the Indonesian version of Sharoushi , etc.

anuary 5-11, 2020

JakartaExchange of views on the future of the Indonesian version of Sharoushi , etc.

Meetings jointly organized with related organizations for the discussion ofIndonesian version of Sharoushi , etc.
Meetings jointly organized with related organizations for the discussion ofIndonesian version of Sharoushi , etc.

B. Upon direct request from relevant organizations of the Indonesian government, the Federation gave some
lectures to their senior oﬃcials.
Dates

Venue

Contents

April 11, 2020

Tokyo

Lectures on the Japanʼs Sharoushi system (labor and social security attorneyʼssystem) and exchange of views

September 20, 2020

Osaka

Counter-measures against the aging society

6. Support to Vietnam for its Introduction of the Sharoushi System
In order to comply with a request from the Social Security Bureau of the Socialist Republic of Vietnam frombefore the Federation sent a delegation to Vietnam on December 24 through 28, 2019 to meet the Bureauʼsdirector, and visit the departments of collection, ﬁnance, health insurance, social security, and international
cooperation to exchange views on the possibility of future cooperation in the social security system.

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4

Public Relations to the Nationals

Ⅰ . Activities during the Sharoushi System Promotion Month
With the aim of promoting understanding and increasing awareness of the Sharoushi system, given
each October set as the Sharoushi System Promotion Month, the Federation has developed activities at
Prefectural Association levels during the month since fiscal 1993. Activities include: A. free consultation
about employment, labor, or pensions; B. organizing “Sharoushi Association Seminars” for employers andstaff in charge of general affairs and/or personnel ones, and ; C. public relations (PR) activities to relatedorganizations and media. The Federation produces PR-support materials and those for its seminars, requests
cooperation from the Japan Chamber of Commerce and Industry and other business organizations, andposts related information on its homepage and the social networking service (SNS).

Activities that have been accomplished during the Promotion Month for Fiscal 2020
Types of Activities

Sharoushi Association
Seminars

Produced Tools
Theme: "Beyond COVID-19 (CORONA)"
Materials for the Seminar
Slide Data for the Seminar (PPT)Documents posted on the Website

PR-Support Materials

Poster B2, poster B3
Sanitizing Wipes
The Federation made a request in June forcooperation to the Chamber of Commerce toRequest to the Japan Chamberorganize the Sharoushi Association Seminars.

of Commerce and Industry for

After the request, the Japan Chamber of

Cooperation

Commerce and Industry sent a notice ofcooperation to local chambers of commerce andindustry.

Ⅱ . Annual Public Relations Activities
Higher awareness of the Sharoushi system requires an occasional review of contents to be publishedbased on an appropriate understanding of the rapidly changing society of Japan. It also needs to develop
PR methods utilizing the media. From such a viewpoint, the Federation develops various types of public
relations activities on an annual basis. As smart phones explosively spread, we have recently been focusing
on the Internet and SNS, which have become more and more inﬂuential. We do not limit our PR target only
to management but expand it to workers in general and students as well. In addition, we are aiming at
consistency in PR by making use of produced content not for a limited period but on a continued basis, andalso at some synergy eﬀects by sharing the content with Prefectural Associations.

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

Produced PR Contents (last three years)
a. "Dadʼs choice" [Website animation]
This is a Website animation, where a hero in his prime-age tries tomake his work and household life compatible with each other; it
was produced and published in commemoration of the “Sharoushi ʼsday” on February 2, 2019.
b. "Each personʼs choice" [Website animation]
They are a combination of three Website animations released on
December 2, 2020; they intended to be presented to all working
people, depicting people who are struggling in each environment
and the role of Sharoushi .

b. Momotaro pocket tissues
It is a pocket tissue duplicating the PR design of Momotaro, which
the Federation had originally produced to have appear on food trays
used in a cafeteria of a university during the ﬁscal 2018.

c. What is the working style that “best matches me”? The ﬁrst step ina job selection[Web Content]
This is a Web content , which is tied up with "the window for
students" by MyNavi Corporation, targeting students who will be
beginning their job-search.

d. “Nana-iro ni Hikaru” [Web Cartoon]
Six stories in all, which have been distributed from 2018 through2019, entitled “Reading in cartoon to know Work Style Reform,
which values people."

Ⅲ . The Federationʼs Homepage and its Official SNS
The Federation distributes on the Internet news on the Sharoushi system and activities of both theFederation and Prefectural Associations in a timely manner, and also renews the Federation's Homepage andits oﬃcial SNS from time to time.

White Paper on Labor and Social Security Attorney21

5 Communication with Sharoushis
The Federation publishes its bulletin and e-mail magazine ascommunication activities with Sharoushis .

Ⅰ . Bulletin
Since its inception, the Federation has been publishing a bulletin with theaim of directly providing information on the Federationʼs policies and otherrelevant news to Sharoushis over the country.
In early days, the bulletin was called "Monthly Shakai Hoken Roumushi ”
printed in the paper size of B5 in vertical writing. Its extra edition was
published to suit membersʼ convenience when there was a revision tolabor and/or social insurance Acts. From fiscal year 1983 to fiscal 1998, theFederation published “A Prompt Report of Labor and Social Insurance related Documents” recording
documents and other related materials that were selected from among notifications that the Ministry ofLabour and Social Insurance Agency issued to related administrative organizations, as being thought to benecessary for Sharoushi business.
From 1996 to 2000, in order to help improve Sharoushi business, the Federation recruited research papers
on labor and social insurance legislations and labor management including independent research, aiming at

Sharoushi business advancement. As for excellent papers, the Federation commended and published themin an extra edition of “Monthly Shakai Hoken Roumushi ” during 1996 through 1999, and in “Monthly Shakai

Hoken Roumushi ” in 2000.
The Federation renewed the bulletin totally for more eﬀective transmission of Sharoushi business related
information to the members. Thus has the renewed “Monthly Sharoushi ” been published since the 2011
January edition onward in A4 paper size paper in horizontal writing, with the monthly number of copies
being 47,190 as of the 2021 February edition.

Ⅱ . Email Magazine
The Federation has occasionally published e-mail magazines since June 2017, actively providing
information. There are three types of e-mail magazines as shown below in the table. (The numbers ofsubscribers are as of February 2021).

Types of Email Magazine

Contents

Number ofsubscribers

Information about Federation

Information on training programs and events organized by the Federation,
information on new training courses for training system, information on
tools for Sharoushi business, and notices from the Kyosaikai (mutual aid
system for the Sharoushi associations)

About 6,400

Information and notices from the government

About 5,800

Event information and announcements useful for Sharoushi businessincluding seminars sponsored by external organizations and agencies

About 4,800

Government notiﬁcations /Trend box
Information on External
Organizations

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6

Functions of Sharoushi amidst the COVID-19 Pandemic

Under the slogan of "maintaining as many companies as possible and protecting as much employment as
possible," the Federation and Prefectural Associations develop the following policies broadly:- Creation and distribution of Web content that explains to employers how to apply for employment
adjustment subsidies, monetary assistance for everyday life, and other beneﬁts- Distribution of information on the latest administrative policies- Submission of opinions on administrative measures (employment adjustment subsidies) as experts in the ﬁeld
- Q&A unique to Sharoushi for employment adjustment subsidies- Telephone consultancy by Sharoushi on labor management in response to COVID-19- Various types of consultation upon request from the central government including the Ministry of Health,Labour and Welfare, Ministry of Economy, Trade andIndustry, Tourism Agency, and local governments
such as prefectures, municipalities, etc.
Furthermore, Sharoushis on an individual basis areactively responding to the governmentʼs measures
for the COVID-19 via consultations from their client
employers and new clients as well about complicatedprocedures for applications for employment
adjustment subsidies.
Under the situation where the future outlook toward
an end to the COVID-19 is uncertain, the Federation
renewed our resolution that we Sharoushi would do all
we can as our mission to “protect as much employmentof workers as possible.” For the purpose of expressing
this resolution and sending a message of such overall
organizational efforts to the society, the Federation
puts advertisements on the newspaper, distributes
videos, and produces special Websites.
The Federation's public notice addressed to the Nikkei Shimbun shown below
The Changing World, With the Mission Unchanged
In 2020, for only several months, all aspects and ideas including our work style, culture and values have signiﬁcantly changed.
As experts specialized in labor and social insurance systems, we Sharoushis have continued to support a variety of many companies andworkers. Today, however, the working environment has changed dramatically, aﬀecting many people adversely. I feel this is the time thevalue of Sharoushi is really tested.
We will keep close to workers in mind and pay considerations to their family as well. No matter how much the environment around thisworld changes, the mission of us Sharoushis never changes.
It is to help maintain the management of as many companies as possible, and to protect as much employment of people as possible,
to overcome this unprecedented crisis all together. We will do our utmost to fulﬁll our mission more than ever by providing appropriate
advice on labor and employment of companies and supporting subsidies applications.
Beyond COVID-19 (CORONA)

Sharoushi
Japan Federation of Labor and Social Security Attorneyʼs Associations

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7 For the Improvement of Professional Ethics
Ⅰ . Ethics Training
As the awareness of Sharoushi becomes higher, social expectations for Sharoushi are growing as experts
who are specialized in labor management and labor and social insurance legislations.
On the other hand, some Sharoushis received a disciplinary action from the Minister of Health, Labourand Welfare because they proved to have been involved in an improper receipt of employment-insurancerelated grants, having had violated the Labor and Social Security Attorneyʼs Act (hereinafter referred to as the"Sharoushi Act"). Despite a very small portion of Sharoushi having been involved in such wrongdoings out of
the total about 43,000 registered members nationwide, such misdeeds did take place, harming Sharoushi ʼsreputation as a whole.
Article 1-2 of the Sharoushi Act stipulates the duty of Sharoushi to perform as persons with a national
qualiﬁcation, including maintaining integrity, honest fulﬁllment of their duties, and prohibits the conductthat harms trust in Sharoushi .
The Federation believed that Sharoushi would be expected not only to comply with legislations but tomaintain their integrity at a higher level, as their activities are becoming more pronounced in the society. The
Federation has thus carried out ethics training in ﬁscal 2007 onward, which is compulsory for all members totake every ﬁve years.
The public awareness of compliance and corporate social responsibility (CSR) has been recently
heightened, and currently there is higher pressure on Sharoushi to maintain much stricter integrity as
specialists, who give advice and guidance to companies.
The Federation, therefore, established a task force on the preservation of Sharoushi ʼs dignity (hereinafterreferred to as the "Task Force") in April 2013. It was an in-house organization to review Sharoushi ʼsprofessional ethics and the Federation intended to focus specifically on the preservation of membersʼ
integrity.
In the fall of the year, the Federation established the Ethics Committee as a standing committee. The
Committee took over the following issues from the Task Force, and has been considering matters to take into
account for Sharoushi ʼs professional ethics in their daily business.
1. Measures for inappropriate advertisements and information publication
2. Prevention of troubles involving our clients due to deﬁciencies in the service agreements
3. Eﬀorts to eradicate misconduct such as improper grants receipt procedure

Ⅱ . Efforts to Disseminate Information More Appropriately
In relation to information dissemination by members including advertisements, it is strictly prohibitedto cheat users by using illegal or law-evading expressions in their advertisements, or to use expressions
that might get usersʼ hopes up very high. The Federation has hence formulated the "guidelines", which all
members need to share as a common recognition. Based on these "guidelines", the Federation publishes
in the "Monthly Sharoushi " some articles associated with a theme of "inappropriate advertisement andinformation dissemination” to develop all membersʼ public relations activities, which are sound andconsistent with professional ethics.

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Furthermore, the Federation produced "For the Understanding of Guidance Guidelines on Information
Dissemination Deemed Inappropriate in Light of Sharoushi Professional Ethics," a reference material for aseminar explaining about the guidance guidelines, and sent it to the members.
As regards the ethics training after the fiscal 2017, we reviewed the curriculum and concluded that agroup discussion (or a panel discussion) should be compulsory to strengthen traineesʼ sense of participationin the training. We also made a new textbook, which addresses an issue of Sharoushi ʼs preservation of
integrity including inappropriate information dissemination. The Federation renews the textbook annuallyby selecting and adding trendy questions on professional ethics that have been asked to the Federation andPrefectural Associations by Sharoushi members. Then, the Federation encloses the textbook to a “Monthly

Sharoushi ” and sent them to all the members to advance the Federationʼs eﬀorts for preserving Sharoushi ʼsdignity.
On the other hand, the ethics training for ﬁscal 2019 was canceled in ten prefectures due to the COVID-19
Pandemic, and totally about 1,600 members were not able to take the training during the fiscal year. It
proved to be a new challenge to our business amidst the COVID-19 Pandemic.
In light of such a situation, the Federation put a priority on the prevention of the COVID-19 from spreadingover the organization of the ethics training for fiscal 2020. Then, the Federation changed the training
style that has been carried out collectively in a group to an e-learning training program and is planning toorganize the programs. Approximately 13,200 members are slated to take the training during two months
from February 1, 2021 to the end of March of the year.

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8 Training Activities
What has been consistently unchanged in the course of the development of the Sharoushi system is that
we Sharoushis need to be aware of the importance of its public missions and duties, and to always nourish
expertise to become familiar with its theories and practices. It goes without saying that we Sharoushis always
need to provide appropriate services as an expert backed by reliable information and make contributions toa socio-economic progress and development. We should always keep it in mind when we respond to clientsʼ
trust while maintaining integrity and nourishing expertise.
Changes in the environment surrounding Sharoushi such as the full-ﬂedged judicial system reform andregulatory reform, which had been progressing since around 1999, was a challenge to the Federation to deal
with appropriately. The Federation thus drew up a basic training plan, which deﬁned Sharoushi ʼs new role,
training targets, etc., with a view to improving its membersʼ qualiﬁcation.
This basic training plan comprised a core philosophy underlying the training systemʼs foundation, its
overall training structure, and an outline for its implementation. On a later stage, however, we becameaware of a need to examine appropriate training systems that met the needs of the new era. Thus, theFederation laid down provisions on training ﬁelds and speciﬁcations after making comparative reviews on
training systems conducted by other similar organizations of professionals with national qualiﬁcations. The
Federation also stipulated a training regulation to establish a training structure that covered a broad range
of appropriate, important and necessary training, including the one for proxy services for extra-judicial labor
dispute resolution procedures, which was scheduled to be included in Sharoushi ʼs authorized services.
Since then, we have set up a training plan annually to arrange programs on timely topics such as a pension
counseling.
We also launched the online learning of "Sharoushi training system" in ﬁscal 2010 in addition to traditional
collective training programs. It allows all Sharoushis to study the program "anytime", "anywhere", and"multiple times"; we believe this type of training on the Internet will be the mainstream in the future.
The training system covers ethical training, newcomer training(new-member training, business start-up
preparation training), and ﬁeld-speciﬁc training (legal, business, and business-related).

Training System Diagram
Ethical training
New-member Training
New comer Training
Training Plan

Business Start-up Preparation Training

Legal Training
Field-speciﬁc Training

Business Training
Business-related Training

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9 Social Contribution Activities
Efforts to Promote the Diffusion of the UN Global Compact and SDGs
"United Nations Global Compact" (hereinafter referred to as "UNGC") was advocated by UN Secretary
General Koﬁ Annan at the World Forum in 1999. Since its inauguration in July 2000 to date, around 13,000
companies and organizations have signed it in 160 countries. It supports ten principles in four areas ofhuman rights, labor, environment, and anti-corruption. It is a global framework in which the signatory, as agood member of the global community, contributes to the realization of a sound and sustainable society.
The principles of the labor area are formulated by the International Labour Organization (ILO), and include
four principles: freedom of association and the recognition of collective bargaining, elimination of forcedlabor, eﬀective abolition of child labor, and elimination of discrimination in employment and occupation. In
the globalization trend, the Federation believes that countries will be linked with each other more strongly
and companies will not be able to survive without addressing human rights and social issues in the future.
The Federation also believes it significant to make a contribution to building a prosperous international
community with peace and stability as it may help develop the Sharoushi system. On April 1, 2018, theFederation thus signed the UNGC, which aims to achieve sound globalization and a sustainable society,agreeing to ten principles about protection of human rights, elimination of unfair labor, response to theenvironment, and anti-corruption.
In Japan, companies, universities, local governments, and public organizations have signed the UNGC
(totaling 381 organization as of November 27, 2020), but the Federation proved to be the first signatory
among similar organizations of professionals with national qualifications. The Federation, taking theopportunity of this signature, makes an attempt to inform Sharoushi members through its training programs
or communication media of the ten principles proposed by the UNGC. The Federation also promotes speciﬁc
initiatives through its business to ensure that Sharoushis can contribute to realizing sustainable society as
persons with a Japanʼs national qualiﬁcation in relation to labor management, and labor and social insurance
legislations.
On the other hand, the sustainable development goal "SDGs", adopted unanimously by 193 UN Member
States in September 2015 at the UN headquarters in New York, with the aim of realizing a sustainable world,
specifies 17 international goals, which are limited by 2030, and 169 targets and 232 indicators under thegoals, to realize a sustainable, diverse and inclusive society. It clariﬁes global priorities and the world's needs,
and mobilizes all eﬀorts around a series of common goals and targets. The SDGs also list a number of laborrelated areas that Sharoushi is involved in. At present, there is a growing momentum among companies inJapan to actively incorporate 17 goals into their management strategy, and to run their business with a viewof human rights and the environment in mind, which will result in higher valuation of such companies by thesociety.
The Federation recognizes that SDGs-based initiatives will grow more broadly from a perspective ofsustainable development of the Japanese society in the future. It will then make eﬀorts, through the activitiesof the Sharoushi , to continue to support the sustainability of the society, taking pride in the fact that the

Sharoushi system has contributed to supporting the eﬀectiveness of the Japanʼs sustainable labor and social
insurance legislations and their related systems.
Among the 17 prioritized goals, the Federation has decided to address in particular "goal 3: Ensure

White Paper on Labor and Social Security Attorney27healthy lives and promote well-being for all at all ages (ensuring the health lives of all people of all ages
and promoting welfare)” and "goal 8: Promote decent work and economic growth (promoting sustainable,
inclusive and sustainable economic growth for all people, productive full employment and descent work)."

The Ten Principles of the UN Global Compact
Human rights

Principle 1: Support and respect for the protection of internationally procla
Principle 2: Non-complicit in human rights abuses
Principle 3: Freedom of association and the recognition of collective bargaining
Principle 4: Elimination of forced labor

LabourPrinciple 5: Eﬀective abolition of child labor
Principle 6: Elimination of discrimination in employment and occupation
Principle 7: A precautionary approach to environmental issues

Environment

Principle 8: Initiatives for environmental responsibility
Principle 9: Development and diﬀusion of environmentally friendly technologies

Anti-Corruption

Principle 10: Work against all forms of corruption including extortion and bribery“Compact” means vows and commitments, not being small

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Sustainable development goals

1. No poverty
2. Zero hunger
3. Good health and well-being
4. Quality education
5. Gender equality
6. Clean water and sanitation
7. Aﬀordable and clean energy
8. Decent work and economic growth
9. Industry, innovation, infrastructure
10. Reduced inequalities
11. Sustainable cities and communities
12. Responsible consumption, production
13. Climate action
14. Life below water
15. Life on land
16. Peace, justice and strong institutions
17. Partnerships for the goals(note) In order to realize a sustainable, diverse
and inclusive society where no one is left
alone, 17 international goals to be achievedby the year 2030, and 169 targets and 232
indicators under the goals have been set.

SDGs that are prioritized in the Federation
Items
Promote welfare
services that help
people live peacefullyCommitments
We will make eﬀorts to provide welfare services that allow people to live peacefully. "Healthinsurance" is also one of the social welfare services. Sharoushi provides services with the aim of"contributing to the smooth implementation of labor and social insurance legislations as wellas to the sound development of business and improvement in workersʼ welfare." We respondto consultations ranging from employment- to retirement-related issues on “labor and social
insurance” and “pensions."- City Pension Consultation Centers
https://www.shakaihokenroumushi.jp/consult/tabid/217/Default.aspx- General Labor Consultation Cornerhttps://www.shakaihokenroumushi.jp/consult/tabid/214/Default.aspx

Promote welfare
services that help
people live peacefully- A Special Site for Work Style Reform
This site supports employers who want to realize work style reform, such as improved
employment management.
https://hatarakikata-sharoushi.org/- General Labor Consultation CornerAt the corner, Sharoushi consults on issues at workplaces.
https://www.shakaihokenroumushi.jp/consult/tabid/214/Default.aspx- Sharoushi Association Labor Dispute Resolution Centers
This is an organization which aims to solve problems between workers and management with therole of Sharoushi ʼs mediation in "discussions" between them. In the centers, Sharoushi consults
on issues at workplaces.
https://www.shakaihokenroumushi.jp/consult/tabid/215/Default.aspx- Sharoushiʼs Lecture Delivery Service to School
Sharoushi visits regional schools ranging from elementary schools to universities in coordination
with educational institutions concerned to teach students basic knowledge on labor and social
insurances before starting to work (Lecture Delivery Service to School).
https://www.shakaihokenroumushi.jp/organization/tabid/261/Default.aspx

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10 Toward Achieving Labor Management Compliance
As employment environment and labor management become more complex due to major changes in
the Japanese society, demand for Sharoushi services has been shifted more to consultancy from procedurefocused services. Sharoushi in the future should be able to provide guidance on "non-financial" issues,
including organizational structures of companies to maximize the capabilities of employees, and to view theoverall corporate management from a broad perspective.
Even until now, Sharoushis have assessed labor management of clients through their daily labor
management consultancy, including thorough compliance guidance taking the opportunity of a proceduraladvice. From now, Sharoushis are expected to conduct “Labor Management Assessment” regularly basedon a proper standard and publicize its results, thus helping enhance social trust in the companies and hence
providing the companies with added value of publicized sustainability of the companies.

Ⅰ . Sharoushi Assessment Certification System
In April 1, 2020 onward, with the aim of assisting companiesʼ personnel retention, the Federation
launched “Sharoushi Assessment Certification System” as its unique certification system, where theFederation issues a certificate mark to companies that are proved to be actively engaged in Work Style
Reform and implementing labor management compliance. There are three kinds of certiﬁcate marks: "WorkEnvironment-Improvement Declaration Company” mark, which is awarded to a company to have declaredthat the company is making efforts to improve the work environment; "Labor Management Assessment
Conducting Company” mark, which is available to a company when the assessment results confirm theassessment has been conducted, and; “Labor Management Assessment Conformed Company” mark, which
is awarded to a company whose examined assessment results have all been certiﬁed to be appropriate on
the assessment criteria. A certiﬁed company is publicized with its related mark in the special website "thePlaza for Labor Management Assessment”, which heavily helps appeal to the society that the company is“caring for people." The three marks are trademarks as evidence of trust and security, and the intellectual
property rights are guaranteed for them.
Proper labor management in corporate management is a key management policy for corporate
development. The Federation intends to actively promote the "Sharoushi Assessment Certiﬁcation System"to ensure that companies will further enhance their corporate value and sustainability boosted by thecertiﬁcation of Sharoushi ʼs Labor Management Assessment.
Companies should prepare comfortable work environments urgently to secure and retain the workforce.
They are required to develop corporate governance and internal control systems to enhance thetransparency of the management condition. Appropriate evaluation in the ﬁnance and labor management
as well is essential to show corporate business healthiness.
The Federation plans to develop its public relations activities in cooperation with other relevantorganizations in order to enhance the public awareness of the “Sharoushi Assessment Certiﬁcation Systemʼs"
eﬀectiveness.

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Ⅱ . Labor Management Audit
The Labor and Social Security Attorneys Integrated Research Organization (hereinafter referred to as"Sharoushi Soken ") has progressed a study under the theme of "Labor Management Audit"
The “Labor Management Audit” that the Federation advocates aims to evaluate companies from aperspective of legitimacy, appropriateness, and optimality whether the companies eﬀectively link and run
business management and personnel management, fulﬁlling their corporate social responsibilities on labor(CSR on labor). With such an objective, the “Labor Management Audit” is a method to understand and audit
corporate activities as a structured labor organization.
The Labor Management Audit is supported by two pillars of "labor compliance audit", which relates
to the legality and appropriateness of major systems and regulations concerning companiesʼ personnel
management (labor management measures) , and "personnel portfolio audit", which relates to theappropriateness of personnel placement.

Ⅲ . Working Conditions Review
As outsourcing of local government operations to the private sector expands, cost reduction throughcompetitive bidding is underway. Some of the entrusted companies have proved not to comply withlabor legislations to reduce costs, including unpaid overtime and no coverage of social insurances. Thus,
working conditions of workers employed by those entrusted companies and their labor management
appropriateness came to be needed to be assessed and reviewed objectively. Upon requests from local
governments, the Federation implements the Working Conditions Review in order to play part of such roles.
In ﬁscal 2019, the Federation implemented 361 cases of review nationwide.
The Ministry of Justice had formerly entrusted the "administrative work (work b) related to issuingcertiﬁcates of registered matters, etc., and viewing registered records, etc." with private enterprises throughcompetitive bidding, but wrongdoings occurred in relation to social insurances premium payments amongsome entrusted companies. After this incident, the Ministry of Justice made a request to us as experts
specialized in labor and social insurance legislations, for a cooperation at the bidding process. We Sharoushis ,then, have continued the cooperation with the investigations since FY 2012, putting to use the techniquesthat Sharoushi have acquired for Working Conditions Review.

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11 Eﬀorts for School Education
The Federation started the school education project in 2003. In those days, there was a sharp increase in
the number of cases such as dismissals, deteriorations in working conditions, troubles in workplaces due topower harassment or sexual harassment, unemployment, and working-environment-related mental healthdisorders. Given these circumstances, school education on social security at junior or high school level wasnecessary to make students be aware of the importance of social security and the signiﬁcance of working. It
was very meaningful for Sharoushis to teach students about attitude of mind to work and many other related
things to know before starting to work. Sharoushi Associations launched a school education in junior highschools as its pioneer project in this ﬁeld ahead of other organizational initiatives across the country.
Such a school education project (Lecture Delivery Service to School) then expanded to high schools,
and Prefectural Associations came to organize the projects over the country. In 2018, along this trend,
the President of the Federation proposed to the then-Minister of Education, Culture, Sports, Science andTechnology "the introduction of knowledge on labor and social insurance system into school education
curricula”. The Federation produced a textbook for its school education (Lecture Delivery Service to School)
entitled "Basic knowledge for a worker - To you who enter the world of work.” In 2011 onward, the Federation
has developed its Lecture Delivery Service using the textbook in an attempt to improve the project further.
In addition, we also oﬀer classes (donation courses) for university students etc., as initiatives of Prefectural
Associations and/or Regional Councils. These donation courses provide higher professional lectures touniversity students, contributing to fostering human resources that can play a part in the society in manyﬁelds.
As its teaching material, we have created "Basic knowledge for a worker - To you who enter the world ofwork.” This textbook contains rules and systems related to jobs to help students start to work peacefully.

- Introduction- to work for a company- many working styles- Check your pay slip.
- what you should know before joining the company- when you want to take a leave in the company- when you come across troubles in the workplace- when you went to a hospital for your illness or injury- when you get injured in the workplace or while you werecommuting- when you lose or leave your job- How to prepare for your life after you get aged?
- where to consult when you need some help?
- what are Labor and Social Security Attorney (Sharoushi )?

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Sustainable development goals
Fiscal 2012
Number ofapplicable
prefectures38
prefectures

Fiscal 2013
Numberofschools358

Number ofapplicable
prefectures

Compositions

Numberofschools

Universities

37

Universities

52

Vocational schools

19

Vocational schools

21

Special Support Schools
High schools

4
270

Special Support Schools
High schools

10253

Junior High Schools

24

Junior High Schools

29

Elementary schools

1

Other schools

20

38
prefectures

366

The number of students(those who used the textbook)41
prefectures43
prefectures

Numberofschools

44
prefectures

15(those who used the textbook)442

Number ofapplicable
prefectures

Compositions

44,516

Numberofschools

Compositions

Universities
Vocational schools

62
34

Universities
Vocational schools

45
27

Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

13
297
34
2
13

Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

11
300
44
3
28

40
prefectures

430

55,64953,353Fiscal 2017
Numberofschools515

Number ofapplicable
prefectures

Compositions

Numberofschools

Compositions

Universities

54

Universities

67

Vocational schools
Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

51
26
316
65
3
33

Vocational schools
Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

64
31
303
55
4
14

43
prefectures

524

58,732

Fiscal 2018
Number ofapplicable
prefectures

1

Other schools

Fiscal 2015

Fiscal 2016
Number ofapplicable
prefectures

Elementary schools
The number of students

46,521

Fiscal 2014
Number ofapplicable
prefectures

Compositions

61,033Fiscal 2019
Numberofschools563

Number ofapplicable
prefectures

Compositions
Universities
Vocational schools
Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

60
57
43
333
63
7
12
62,64241
prefectures

Numberofschools482

Compositions
Universities
Vocational schools
Special Support Schools
High schools
Junior High Schools
Elementary schools
Other schools
The number of students(those who used the textbook)

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49
55
41
277
59
1
24
54,12833

12 Eﬀorts for Adult Guardianship System
Ⅰ . Changes in the Society and Development of Nursing Care Insurance System
and Adult Guardianship System
The Japanese society has entered an unprecedented ultra-aged society with an extremely low birthrate.
According to the 2020 White Paper on Health, Labour and Welfare, the total population stood at 126 million
and the population at the age of 65 or over stood at 35.89 million; the ratio of the latter to the former (agingrate) has reached 28.4%. According to the statistics, the total population for 2040, in 21 years, is projected
to stand at 111 billion and population aged 65 or over is 39.21 million, projecting the aging rate to reach asigniﬁcant 35.3%. As illustrated, aging population is expected to accelerate.

1990
Total population
Population aged 65 or over (aging rate)

2019

2040

124 million

126 million

111 million

148.9 million (12.1%)

35.89 million (28.4%)

39.21 million (35.3%)

Source: "2020 White Paper on Health, Labour and Welfarer"

According to Ministry of Health, Labor and Welfare 2019 Comprehensive Survey of Living Conditions, theJapanese population aged 65 or over stands at 37.631 million living in 25,584 million households, of which
the number of households where "single person aged 65 or over lives” is 7.369 million. It indicates that the
number of aged people living alone is increasing.
As nuclearization of families progressed and the number of aged people living alone increased, there had
been a growing demand for a change in the supporting system of nursing care and protection of rights ofelderly people who did not have sufficient capacity to make decisions due to dementia, etc. A change from afamily-based supporting system to a system supported by the society as a whole was demanded. Against thisbackdrop, the nursing care insurance system and the adult guardianship system were established in 2000.

Ⅱ . Background behind the needs for Sharoushi for Adult Guardianship Service
As mentioned above, the nursing care insurance system and the adult guardianship system were
established to prepare hand in hand a supporting system of elderly people in an era of ultra-aged society
with a very low birthrate.
In relation to the nursing care insurance system, Sharoushi is an expert in the preparation and submissionof application forms of nursing care eligibility certiﬁcation, etc. to municipalities. In the ﬁeld of aged pensions
and disability pensions, which support elderly peopleʼs lives, traditionally, Sharoushi covers services ranging
from consultation on beneﬁts to the documentation and submission of claims.
In such circumstances, some Sharoushis were convinced that they would need to cooperate at a local levelto assist aged people for their pension beneﬁts as the aging society becomes more progressed. Then, these

Sharoushis on an individual basis voluntarily established a study group for a nursing care insurance system
and an adult guardianship system, and later, contacted municipalities or family courts and started the service
as an adult guardian.

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Ⅲ . Efforts by the Sharoushi Associations
Efforts for Adults Guardianship Service by Sharoushi at local levels started to develop gradually from
Saitama and Tokyo Prefectural Associations. The Federation, thus, set it in its fiscal 2011 business plan tosupport the related activities of the Prefectural Associations and their members. Since then, in order toensure that Sharoushi would be selected as guardians by the family courts, the Federation has conducted
such measures as: implementing training to learn knowledge and ethics required for the guardianshipservice; designing a framework to secure liabilities for damages for Sharoushi and; founding generalincorporated associations separate from the Prefectural Associations.
Since then, the Prefectural Associations have organized training courses for fostering Adult Guardians andhave promoted to found General Incorporated Associations, Sharoushi Adult Guardianship Centers. Up until
now, 17 Sharoushi Adult Guardianship Centers have been established all over the country; the total number
of appointed guardians, curators, and assistants has amounted to 463 as of the end of ﬁscal 2019.
A List of the General Incorporated Association, Sharoushi Adult Guardianship Centers
Name of the Center

Established Date(as of January 31, 2021)

Address

Telephone Number

1

Hokkaido

Jan. 20, 2014

Sunny Minami-yonjo Bldg. 2F, 1293-13, Minami-yonjo-nishi
11-chome, Chuo-ku, Sapporo-shi

011-518-1165

2

MiyagiFeb. 24, 2016

9-5, Honcho 1-chome, Aoba-ku, Sendai-shi

018-823-6835

3

Akita

Apr. 21, 2015

2-44, Omachi 3-chome, Akita-shi

018-823-6835

4

Fukushima

Feb. 7, 2018

Oyama-aza-Sanbonmatsu 19-3,
Fukushima-shi

024-535-4430
090-5822-9340 direct

5

Saitama

Aug. 1, 2014

Asahiseimei Bldg. 7F, 1-1, Takasago 1-chome, Urawa-ku,
Saitama-shi

6

Chiba

Dec. 2, 2015

Fujimi Highness Bldg. 7F, 7-5, Fujimi 2-chome, Chuo-ku, Chibashi

043-223-6002

7

Tokyo

April 1, 2014

Ochanomizu-Solacity Academia 4F, 6, Kandasurugadai 4-chome,
Chiyoda-ku

03-5289-8863

8

ToyamaNov. 12, 2013

Kawaguchi Bldg. 2F, 6-18, Chitose-machi 1-chome, Toyama-shi

076-441-0457
076-292-2066

9Ishikawa

Jun. 21, 2013

Able Kanazawa Bldg. 2F, 502, Tamaboko 2-chome, Kanazawashi

10

Yamanashi

May 22, 2014

Nisei Bldg. 2F, 1-11, Sakaori 1-chome, Kofu-shi

055-244-6064

11

NaganoJul 31, 2015

Suzumasa Bldg. 3F, 16-11, Nakagosho 1-chome, Nagano-shi

026-223-0811

12

Aichi

Oct. 20, 2014

Sanbonmatsu-cho 3-1, Atsuta-ku, Nagoya-shi

052-889-2800

13

Wakayama

Dec. 1, 2015

5-46, Kitadejima 1-chome, Wakayama-shi

073-425-6584

14

OkayamaMar. 1, 2017

Formerly Okayama-aobaseimei Bldg. 7F, 11-13, Nodaya-cho
2-chome, Kita-ku, Okayama-shi

086-226-0164

15

Hiroshima

Oct. 1, 2013

Hiroshima-Intesu Bldg. 5F, Hashimoto-cho 10-10, Naka-ku,
Hirosima-shi

082-836-4487

16

FukuokaNov. 2, 2015

5-28, Hakataeki-higasi 2-chome, Hakata-ku, Fukuoka-shi

092-414-8775

17

Kumamoto

Oct. 22, 2013

Senju Bldg. 5F A, 30-1, Saiku-machi 4-chome, Chuo-ku,
Kumamoto-shi

096-324-1124

Appointments of the Guardians, etc,
FY 2015

FY 2016(cases)
FY 2017

FY 2018

FY 2019

成年後見制度とは
 認知症、知的障がい、精神障がいなどによって判断能力を失ったり衰えたりした方々は、自分の財産管理や生活にかかわる契約を行うことが困難で

あったり、悪徳商法の被害にあったりするおそれがあります。
 成年後見制度は、このような方々が安心して暮らせるように、後見人等
（保佐人・補助人含む）が、ご本人の財産管理や身上監護などを行い、生活

Adult Guardians

218

284

361

312

367

を支援・保護する制度です。

社会保険労務士としての取り組み
少子高齢化社会が急速に進展していく中で、認知症高齢者や単身高齢者世帯が増加

Curators

33

49

74

63

83

し、成年後見制度においては、親族後見人

Assistants

7

10

14

14

13

わる国家資格の専門職です。

の選任比率が年々減少する一方、専門的知見を持った専門職後見人に対するニーズが高まっています。
 私たち社会保険労務士は、年金、医療、介護を中心に社会保障制度全般に関 成年後見制度においても、社会保険労務士として有する他の士業にはない知見を活かし、被後見人等（被保佐人・被補助人含む）の財産を適正に管理する                                              サポート体制

とともに、ご本人らしい生活が送れるように支援いたします。

全国社会保険労務士会連合会は、成年後見制度







への取り組みを、士業の果たすべき社会貢献活動として位置付け、都道府県社会保険労務士会
が取り組む活動を積極的にサポートしています。

全国社会保険労務士会連合会
〒 東京都中央区日本橋本石町３－２－１２
社会保険労務士会館
㻌White Paper on Labor and Social Security Attorney35

13 Sharoushi Association Labor Dispute Resolution Centers
The Justice System Reform Council was established in the Cabinet on July 27, 1999, with the aim ofbuilding a judicial system that is easy for the public to use. The promotion of dispute resolution methods
other than judicial courts and the utilization of experts including Sharoushi were discussed in the Council. In
those days, there was already an increase in non-regular employment, and changes in working conditions
had been taking place due to the introduction of performance-based systems. Amidst the long-term
recession, therefore, “individual labor-related disputes”, which were troubles on an individual basis between
workers and employers, were sharply increasing in number. Against such a backdrop, the "Act on Promoting
the Resolution of Individual Labor-Related Disputes" was enacted, promulgated on July 11, 2001 as Law No.
112, and came into force on October 1, 2001. Based on this Act, a mediation system was introduced to theadministration of prefectural labour bureaus to be handled by its Dispute Coordination Committees.
Following the enactment of the Act, General Labor Consultation Corners have come to be set at a
Prefectural Association level in succession, from a viewpoint that the corner will help prevent individuallabor-related disputes or enhance peopleʼs comfort by its resultant amicable resolution.
Subsequently, the Justice System Reform resulted in the enactment of the "Act on Promotion of Use of
Alternative Dispute Resolution” Law Concerning the Promotion of the use of Non-judicial Dispute Resolution
Procedures" (hereinafter referred to as "ADR Act"), which authorizes certiﬁed private enterprises to resolve
disputes, which had been conducted by the government, etc. Following the enactment of the ADR Act, theFederation decided to establish a certiﬁed ADR organization as a private-sector-based ADR for itself and thePrefectural Associations so that Sharoushis would be authorized to resolve individual labor-related disputes
to fulﬁll their mission.
The Federation obtained a certiﬁcation from the Minister of Justice on July 11, 2008. Then, after the designationby the Minister of Health, Labor and Welfare on July 22 of the year, the Federation established the "Sharoushi
Association Labor Dispute Resolution Centers." Forty-five prefectural associations have established each
"Sharoushi Association Labor Dispute Resolution Center", contributing to many dispute resolutions.
In addition, a "workplace trouble consultation dial (telephone)" is set at a General Labor Consultation
Corner to allow the Labor Dispute Resolution Center concerned to take it directly to a mediation process if
the issue is dispute-oriented and the consulting people wants it.
Mediations by Type of Labor Disputes (accumulated number of cases and percentage)
Type of Disputes

Number of Cases

Percentage

Dismissal, retirement, termination of employment

580

49.4%

Working Conditions

60

5.1%

Unpaid wages, unpaid overtime, retirement beneﬁts

263

22.4%

Power harassment, sexual harassment, bullying

185

15.7%

Others (*)

87

7.4%

1,175

100%

Total

* a claim for damages due to the leakage of personal information; a claim for social insurance procedures, etc.

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1

Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

14 City Pension Consultation Centers
The City Pension Consultation Centers (hereinafter referred to as “Machikado Centers”) is a business that
the Federation undertakes from the Japan Pension Service (hereinafter referred to as the "Pension Service").
The Federation runs 80 Machikado Centers in 41 prefectures over the country (51 centers and 29 oﬃces).
Based on the spirit of “comfort in close touch and trust”, Machikado Centers accommodate about 400 staﬀ and
800 Sharoushi , handling over 800,000 consultations annually on retirement pensions, survivorʼs pensions, anddisability pensions. Machikado Centers are thus ﬁrmly responding to the referred mission from people.
The Federation launched the operation of Machikado Centers in January 2010. The following is the details
how the Federation came to be entrusted the Pension Consultation Centers from the former Social Insurance
Agency, which had been operating the said Centers.

Ⅰ . Background of the Federationʼs being entrusted the City Pension Consultation
Centers Business

After the national pension record-keeping problem was revealed in May 2007, the Federation promptly
resolved at its board meeting to conduct free pension consultations at Sharoushi ʼs offices, etc. in order
to dispel peopleʼs anxiety and protect their rights as only Sharoushis were experts specialized in public
pensions with an national qualiﬁcation concerned. Then, the Federation launched free pension consultations
nationwide in cooperation with Prefectural Associations.
In January 2008, upon request from the government (then Minister of Health, Labour and Welfare Masuzoe),
the Federation actively pursued free pension consultation activities at Pension Consultation Centers of Prefectural
Associations and individual Sharoushi ʼs oﬃces, with extended support from Associations and Sharoushi .
Following the abolition of the Social Insurance Agency, it was decided that the Pension Service would
be established in its place on January 1, 2010, and that 51 Pension Consultation Centers, which had been
operated by the Social Insurance Agency, would be outsourced. The Federation proposed its initiative of"Machikado Corners” run by Sharoushi , and upon request from the government, the Federation came to be
entrusted with the management of the Pension Consultation Centers.
The Federation established a special committee to prepare for the contract, and made vigorous eﬀorts
including observing the Pension Consultation Center, which was operated by the Social Insurance Agency, tostudy the actual administration of the business concerned.
On December 28, 2009, the Federation and Pension Service signed an agreement on the outsourcing of
the Pension Consultation Centers. The Federation was entrusted with the management of the 51 Pension
Consultation Centers located in 27 prefectures nationwide, and on January 4, 2010, the new business started
as the City Pension Consultation Centers (Machikado Centers) under the Federation.
[Content of entrusted businesses]
1. Pension consultation services
2. Acceptance of adjudication requesting applications, etc.
3. Reproduction and issue of tax withholding vouchers, etc.
4. Public awareness of the pension system
5. Activities associated with 1-4 above

White Paper on Labor and Social Security Attorney

37

[Places of execution of the entrusted businesses]
Fifty-one Pension Consultation Centers nationwide (at that time)

Ⅱ . Inception of the City Pension Consultation Centers
Administration work was taken over from the former Social Insurance Agency and its 27 Prefectural oﬃces
on December 28, 2009, the last business day of the year after business hours ﬁnished. Then, we had to madepreparations in such a very tight schedule as launching the new business early in the new year.
On January 4, 2010, our 51 City Pension Consultation Centers in 27 prefectures started the businessaltogether. It aimed to provide face-to-face pension consultancy services nationwide to contribute broadly to
improving convenience of people's lives. The City Pension Consultation Centers came to be fully put on track
several months later thanks to the efforts of the Operation Department of the City Pension Consultation
Centers which was established in each Prefectural Association for machikado Centerʼs operation (hereinafterreferred to as “Operation Department”) Centersʼ staﬀ and Sharoushis who were entrusted.

Ⅲ . Office openings
Originally, there were 51 City Pension Consultation Centers located in 27 prefectures, but we haverequested the Pension Service that we would like to have City Pension Consultation Centers at all theprefectures.
As a result, it proved not possible to establish new Centers, but instead, a new type of permanent small
consultation offices were born, which can be called a mini-City Pension Consultation Center with twocounters. This new type of offices, which are named “Office”, were established in ten locations in fiveprefectures in ﬁscal 2011; 29 Oﬃces have been opened until ﬁscal 2017, and currently 80 Centers and Oﬃces
are running in 41 prefectures.

Ⅳ . Projects in fiscal 2019
We made efforts in City Pension Consultation Centers to further enhance the quality of a face-to-facepension consultation and try to operate the business appropriately; in fiscal 2019, we focused on thefollowing measures:
1. We attempted to improve training in order to enhance the skills of consultants, we picked up timely
information to teach them in training. In addition, we made eﬀorts to conduct a training program for themevery month.
2. For training for heads of Centers/Offices, we provided them with materials on businesses of Centers/Oﬃces, and materials concerning mental preparations and attitude to heighten awareness as a manager.
3. In organizing diﬀerent training courses and meetings, we made eﬀorts to implement them eﬀectively byusing web systems.
4. In order to conﬁrm and promote proper business operations of Centers/Oﬃces, the Federation requested
the Operation Departments to implement guiding audits (voluntary inspection). We responded to circuit

38

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1

Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) Systemteaching teams (80 locations) sent from the Pension Service headquarters oﬃce in cooperation between
the Operation Headquarters of the Federation and the Operation Department of Prefectural Associations
concerned.
5. We respoded to on-the-spot inspections by the Personal Information Protection Commission (PPC),
hearing by Board of Audit, and audit by the auditor of the Pension Service in cooperation between the
Operation Headquarters of the Federation and the Operation Department of each Prefectural Association.
6. With regard to consultations with an appointment, which started in fiscal 2017, the number ofconsultations at the City Pension Consultation Centers increased more than expected along with theincrease in the rate of consultations with an appointment in the Pension Service branch offices. The
Federation negotiated with the Pension Service many times to take necessary budget measures required
for strengthening the City Pension Consultation Centers system, and signed an agreement for anamendment for increased budgets required for strengthening the system.
7. In relation to livelihood support benefits, which started in October, 2019, the Federation collectednecessary information, and produced and provided training materials to respond to consultations
appropriately and promptly.
The Federation made efforts to gain trust of the nationals by responding to peopleʼs consultations
courteously, paying attention to peopleʼs perspective. The number of pension consultations stood at 839,880
during the ﬁscal year 2019.
In order to continue to contribute to the further improvement in peopleʼs lives convenience, we will
respond to the revision of the pension system promptly and will further improve the skills of the City Pension
Consultation Centersʼ consultants in face-to-face pension consultations. In addition, we will not only strive
for more appropriate operation of the business, but will continue to negotiate with the Pension Service toincrease oﬃces so that there are no longer prefectures with no the City Pension Consultation Centers.
The trend of Consultations for the last ﬁve ﬁscal years

Number ofConsultations

FY 2015

FY 2016

FY 2017

FY 2018

FY 2019858,061

752,878

986,162805,851

839,880

White Paper on Labor and Social Security Attorney39

15 Functions in the Event of Disasters
Ⅰ . Efforts to Assist Restoration from the Great East Japan Earthquake
On March 14, 2011, for the main purpose of assisting restoration of devastated regions and supporting
Association members that suffered from the disaster, the Federation established the Tohoku Region
Paciﬁc Earthquake Disaster Countermeasures Headquarters, which later was renamed the Great East Japan
Earthquake Disaster Countermeasures Headquarters, and has carried out the following projects:
1. Projects to be implemented by disaster-aﬀected Prefectural Associations- providing victims of the earthquake and the nuclear power plant accident with free telephone consultations
on labor and social insurances
2. Projects to be implemented by prefectural associations other than those victimized- Implementation of free, face-to-face consultations for victims who were staying at a shelter in prefectures
away from their aﬀected regions- Implementation of a project to dispatch Sharoushis belonging to Prefectural Associations of neighboring
prefectures ,as consultants, to those five victimized Prefectural Associations (Aomori, Iwate, Miyagi,
Fukushima, and Ibaraki)
3. A cooperation project to support administrative agencies in their organized consultations, etc.
- a project to dispatch Sharoushis to Labor Bureaus, Pension Service branch oﬃces, Japan Health Insurance
Association branch oﬃces, prefectural governments, and municipalities that are located in the aﬀected area
to help their organized consultations
4. Projects to be carried out by the Federation- Solicitation of donations- Establishment and operation of telephone consultations "Hotline for Restoration" by the Federation- Joint projects of "Sharoushi Associations Labor and Pension Hot Caravan" , which are hosted by thePrefectural Associations of aﬀected areas- Proposals to the Minister of Health, Labour and Welfare

Ⅱ . Natural Disasters
Against natural disasters that occur in many areas, the Federation works on various support activities basedon the damage situation, and also takes various measures from a risk management viewpoint.

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Chapter . Eﬀorts Toward the Development of the Labor and Social Security Attorney (Sharoushi ) System

16 Liability Insurance System for Sharoushi
The General Liability Insurance for Sharoushi covers damages incurred by an insured Sharoushi due tofulﬁlling legal liability for the damages caused by an unforeseen accident resulting from Sharoushi businessperformed by the insured Sharoushi or its assistants (employees, servants or other persons to assist thebusiness) as far as the damage is claimed in Japan during the insured period. In the ﬁrst place, no accidents
in the performance of Sharoushi ʼs business are allowed, but just in case, this insurance has been systematizedfor the protection of Sharoushi ʼs clients and to avoid the risk of Sharoushi ʼs economic loss. Many Sharoushis
have joined the insurance.
The system includes "Administration Association Collateral Insurance (special policy conditioned insurance
purchase)", which compensates for damages suffered from Labor Insurance Administration Associations
business, and "Cyber Risk Insurance and Information Leakage Insurance (both special policies conditioned),"which covers information leakage, risk damage along digitalization of society in recent years.
The system also covers the "employer liability insurance system", which compensates for legal liability,
etc. in the event of labor accidents or commuting accidents, and the "group long-term disability income
indemnity insurance (GLTD)". The status of the "General Liability Insurance for Sharoushi” is shown in theCharts below.

General Liability Insurance for Sharoushi : Number of Insured

Special Policy Conditioned Insurance Purchase:Number of Insured

Materials distributed at the Practical Seminar on Work Style Reform:
General Liability Insurance for Sharoushi : Number of Insured

White Paper on Labor and Social Security Attorney

41

2

Chapter . Sharoushi (Labor and Social Security Attorney)

Chapter2

Sharoushi(Labor and Social Security Attorney)

1

History of the Sharoushi System (Outline)

2

Registration

3

Examinations for Qualiﬁed Dispute Resolution Procedure Proxy Service

4

Examinations for Sharoushi License

1 History of the Sharoushi System (Outline)
Ⅰ . About Sharoushi
Sharoushi is an expert with a national qualification authorized under the Sharoushi Act (Labor and Social
Security Attorneyʼs Act), which was promulgated on June 3, 1968 and came into eﬀect on December 2 of the year.
The Sharoushi system was established with the aim of contributing to the smooth implementation oflabor and social insurance legislations, and to the sound development of business and the improvement
in workersʼ welfare as well. Currently, there are about 43,000 Sharoushis registered nationwide working
as experts acquainted with labor and social insurance laws and regulations. These are legislations closely
related to peopleʼs life and companiesʼ business such as the Labor Standards Act, Employment Insurance Act,
Health Insurance Act, and National Pension Ac.

Ⅱ . Establishment of the Sharoushi System■ Increase in social needs boosted by substantial development of post-war industries and theeconomyAs Japan's employment and labor systems were built in line with the postwar reconstruction period, thedevelopment of social security systems was rapidly progressing. As a result, specialized knowledge andexperience came to be valued to respond to the labor management of diversified small- and mediumsized enterprises and to deal with social-insurance-related administrative work. Against such a backdrop,
professions to be engaged in these tasks were born.
■ Increased momentum toward the establishment of related organizations
On the other hand, there emerged some people seeking a significantly high rate of commission forundertaking these tasks, or improperly intervening in labor disputes. Thus, increased a momentumof “forming industry associations to promote voluntary disciplines and to enhance qualities of thosespecialists.” Along such moves, "Labor Management Specialist” (Roumu-Kanrishi ) and "Social Insurance
Specialist ( Shakai-Hokenshi )" were born.
■ The enactment of the Sharoushi Act (The Labor and Social Security Attorneyʼs Act)
Afterward, "Roumu-Kanrishi " and "Shakai-Hokenshi ” came to be widely known and their importance in thesociety increased to a great deal. In line with such a move, there emerged a growing active momentum toincorporate both systems into a single legal one. As a result, the "Sharoushi Act" was promulgated on June 3,
1968 and came into eﬀect on December 2 of the year.
■ The establishment of the Prefectural Associations and the Federation
When the Sharoushi Act was enacted, several diﬀerent organizations were coexisting; mainly the Japan
Labor Management Specialist Association and the Japan Social Insurance Specialist Association. In accordancewith the first revision of the Act in May 1978, the “Labor and Social Security Attorneyʼs Associations” at aprefectural level (Prefectural Associations) were established as legal organizations, and the “Japan Federationof Labor and Social Security Attorneyʼs Associations” (Federation) was founded as their coalition organization.

44

White Paper on Labor and Social Security Attorney

2

Chapter . Sharoushi (Labor and Social Security Attorney)

Ⅲ . The Revisions to the Sharoushi Act (Labor and Social Security Attorney Act)
Eight revisions have been made to the Sharoushi Act so far: the ﬁrst revision was made in 1978 followedby the second in 1981, the third in 1986, the fourth in 1993, the ﬁfth in 1998, the sixth in 2002, the seventh in2005, and the eighth in 2014.

Ⅳ . Outline of the Past Revisions to the Sharoushi Act
The ﬁrst revision
Promulgated on May 20, 1978
Eﬀective on September 1, 1978

- addition of submittal agency services- establishment of Sharoushi Associations, etc.
- establishment of the Federation, etc.
- cooperation of the Sharoushi Associations (Prefectural Associations) and theFederation with administrative agencies
The second revision

Promulgated on June 2, 1981
Eﬀective on April 1, 1982

- clariﬁcation of Sharoushi ʼs duties- expansion of the scope of submittal agency services- establishment of newly authorized service(s) adding system with notes as such inrelation to application services, etc.
- improvement in required qualiﬁcations for Sharoushi- change in qualiﬁcation authorization from a permission- to a registration-based system
in Prefectural Associations- enactment of disciplinary and punishment provisions, etc.
- expansion of the scope of administrative services of Sharoushi Associations (Prefectural
Associations) and the Federation
The third revision

Promulgated on May 23, 1986
Eﬀective on October 1, 1986

- establishment of proxy services available by Sharoushi for administrative applications, etc.
- enactment of regulations concerning “in-house Sharoushi”- the obligation of making eﬀorts to take training, etc.
The fourth revision

Promulgated on June 14, 1993
Eﬀective on April 1, 1994

- clariﬁcation of Sharoushi ʼs services- change in the registration to the immediate Association-entry system
The ﬁfth revision

Promulgated on May 6,
1998Eﬀective on October 1,1998- entrusting Sharoushi license examination administration to the Federation, etc.

- expansion of the scope of proxy services available by Sharoushi
The sixth revision

Promulgated on November 27,
2002
Eﬀective on April 1, 2003

- addition of proxy services for mediations, etc.
- relaxation of eligibility for taking Sharoushi license examinations- improvement in registration items, etc.
- addition of provisions concerning notiﬁcation of reasons for disciplinary actions, etc.
- improvement in regulations concerning Sharoushi ʼs rights and obligations- establishment of the Sharoushi corporation system- improvement in listed matters in the bylaws of Sharoushi Associations (Prefectural
Associations) and the Federation- improvement in penal provisions in line with the corporation establishment

Promulgated on June 17, 2005
Eﬀective on March 1, 2006 andApril 1, 2007

- expansion of the Dispute Resolution Procedure Proxy Service- implementation of training and examinations for the Qualified Dispute Resolution
Procedure Proxy Service- deletion of the provision of non-intervention principle (former Article 23 of the Act)- improvement in regulations concerning Sharoushi corporations

Promulgated on November 21,
2014
Eﬀective on April 1, 2015 andJanuary 1, 2016

- a rise in the maximum value of the dispute settlement objective in the private sectorʼs
Dispute Resolution Procedure for individual labor disputes- establishment of Sharoushi curators system- improvement in regulations concerning the establishment of a Sharoushi corporation
with a single employee

The seventh revision

The eighth revision

White Paper on Labor and Social Security Attorney45

2 Registration
Ⅰ . The Trend of the Number of Sharoushi Registered over the Country
The number of Sharoushi registered has been consistently increasing annually from 17,433 as of March 31,
1990, reaching 42,887 as of March 31, 2020.
A system "Special Labor and Social Security Attorneys (Special Sharoushi )" was newly established in ﬁscal
2007. The number of Special Sharoushi has also been increasing consistently annually, standing at 13,447 asof March 31, 2020.
In addition, the establishment of a Sharoushi corporation was authorized by the 2002 revised Sharoushi
Act, and the establishment of a Sharoushi corporation with a single employee has been authorized since2016 by the 2014 revised Sharoushi Act. As of March 31 2020, 1,934 Sharoushi corporations are registered,including 767 corporations with a single employee.
Number of Sharoushi registered as of the ﬁscal year end
Fiscal year

Sharoushi in business

Employeesof Sharoushi
corporations

In-house

Total

Sharoushi ,etc.

Year over year

FY 2009

20,992 (5,915)

740 (269)

13,000 (1,340)

34,732 (7,524)+1,061 (1,082)

FY 2010

21,527 (6,561)

891 (326)

13,383 (1,622)

35,801 (8,509)+1,069 (985)

FY 201121,983 (7,029)

984 (394)

13,883 (1,813)

36,850 (9,236)+1,049 (727)

FY 201222,469 (7,605)

1,086 (446)

14,229 (2,040)

37,784 (10,091)+934 (855)

FY 2013

22,815 (7,980)

1,211 (529)

14,419 (2,244)

38,445 (10,753)+661 (662)

FY 2014

23,241 (8,352)

1,359 (607)

14,731 (2,422)

39,331 (11,381)+886 (628)

FY 2015

23,480 (8,552)

1,648 (759)

14,982 (2,575)

40,110 (11,886)+779 (505)

FY 2016

23,573 (8,732)

1,955 (908)15,007 (2,705)

40,535 (12,345)+425 (459)

FY 2017

23,725 (8,909)

2,241 (1,153)

15,221 (2,739)

41,187 (12,801)+652 (456)FY 2018

23,962 (9,007)

2,491 (1,276)

15,603 (2,836)

42,056 (13,119)+869 (318)

FY 2019

24,158 (9,116)

2,759 (1,401)

15,790 (2,930)

42,887 (13,447)+831 (328)

Number of Sharoushi Corporations registered as of the ﬁscal year end
Fiscal year

Number of of New Sharoushi
corporation members(As of the end of March each FY)

Number of Sharoushi corporations
registered

Dissolutions and abolitions

FY 2009

61

11

410

FY 2010

95

16

489

FY 2011

71

18

542

FY 2012

95

38

599

FY 2013

73

12

660

FY 2014

115

23

752

FY 2015

220

12

960

FY 2016

284

18

1,226

FY 2017

277

32

1,471

FY 2018

266

29

1,708

FY 2019

260

34

1,934

46

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2

Chapter . Sharoushi (Labor and Social Security Attorney)

Ⅱ . Structure of Sharoushi over the country by age group and genderSharoushi registered as of March 31, 2020 comprises an age group in their 20s (accounting for 0.4%),30s (8.1%), 40s (29.5%), 50s (26.4%), 60s (21.0%), 70s (10.8%), 80s (3.4%), and 90 years old and over (0.4%).

Sharoushi aged in their 40s is the largest group, followed by the group in their 50s, and 60s. The average age
is 55.3, with the youngest being 24 and the oldest 99.
The structure by gender as of the end of March 31, 2020 is male accounting for 68.7% and female 31.3%.

Number of Sharoushi registered by gender as of the ﬁscal year end
Fiscal year

Number of registered Sharoushi

Male

FemaleFY 2009

34,73225,656 (73.9%)

9,076 (26.1%)

FY 201035,80135,801 (73.5%)

9,489 (26.5%)

FY 201136,85036,850 (72.9%)

9,987 (27.1%)

FY 201237,78437,784 (72.5%)

10,383 (27.5%)

FY 201338,44538,445 (71.9%)

10,790 (28.1%)

FY 2014

39,331

39,331 (71.3%)

11,275 (28.7%)

FY 2015

40,11040,110 (70.6%)

11,773 (29.4%)

FY 2016

40,53540,535 (70.5%)

11,973 (29.5%)

FY 2017

41,187

41,187 (69.9%)

12,397 (30.1%)

FY 2018

42,05642,056 (69.3%)

12,910 (30.7%)

FY 201942,88742,887 (68.7%)

13,414 (31.3%)* The number in the parenthesis indicates the percentage of registered persons among the total.

Sharoushi compsition by age group (%)
90 and over 0.4%

20 - 29 0.4%
30 - 39 8.1%

80 - 89 3.4%

70 - 79 10.8%

60 - 69 21.0%

40 - 49 29.5%

50 - 59 26.4%(note) average age: 55.3 years old

White Paper on Labor and Social Security Attorney47

Number of Sharoushi individual members registered
FY2010busi(unit: person)

FY2011busi

FY2014

emp

Total

emp

Total

emp

Total

emp

Total

emp

Total

812

275

1,087

832

280

1,112

855

274

1,129

866

281

1,147

903

291

1,194

2. Aomori

167

38

205

160

38

198

160

42

202

159

41

200

164

39

203

3. Iwate

121

50

171

129

44

173

128

42

170

132

43

175

134

46

180

4. miyagi

315

113

428

325

135

460

331

149

480

347

156

503

362

156

518

5. Akita

129

42

171

128

41

169

129

40

169

129

38

167

135

37

172

6. Yamagata

143

51

194

143

47

190

148

45

193

155

45

200

161

48

209

7. Fukushima

229

49

278

233

53

286

245

54

299

255

54

309

260

50

310

8. Ibaraki

332

94

426

351

105

456

353

106

459

358

109

467

360

116

476

9. Tochigi

269

46

315

272

51

323

283

58

341

281

59

340

287

54

341

10. Gunma

349

191

540

345

205

550

346

210

556

352

212

564

354

219

573

11. Saitama

1,202

561

1,763

563

1,792

1,260

550

1,810

1,277

540

1,817

1,290

557

1,847

12. Chiba

953

368

1,321

965

393

1,358

975

419

1,394

998

418

1,416

1,003

434

1,437

13. Tokyo

3,939

4,573

8,512

4,031

4,742

8,773

4,175

4,875

9,050

4,278

4,938

9,216

4,431

5,060

9,491

14. Kanagawa

1,452

773

2,225

1,502

805

2,307

1,543

831

2,374

1,568

871

2,439

1,594

901

2,495

15. Niigata

355

161

516

365

163

528

368

170

538

369

165

534

375

156

531

16. Toyama

158

97

255

163

99

262

169

97

266

172

101

273

180

94

274

17. Ishikawa

196

88

284

201

97

298

203

98

301

210

98

308

216

96

312

18. Fukui

173

65

238

181

62

243

183

62

245

190

67

257

189

68

257

19. Yamanashi

135

27

162

132

32

164

141

28

169

145

28

173

145

29

174

20. Nagano

395

214

609

412

202

614

419

202

621

424

189

613

428

192

620

21. Gifu

320

197

517

326

201

527

340

204

544

356

200

556

363

208

571

22. Shizuoka

656

279

935

667

296

963

669

297

966

687

296

983

706

301

1,007

1,444

766

2,210

1,472

816

2,288

1,519

841

2,360

1,554

839

2,393

1,590

866

2,456

235

123

358

130

371

254

117

371

266

116

382

266

125

391

24. Miebusi

FY2013

1. Hokkaido

23. Aichi

busi

FY2012busi

25. Shiga

204

125

329

214

126

340

219

129

348

223

140

363

229

141

370

26. Kyoto

602

209

811

617

212

829

620

221

841

612

238

850

616

245

861

27. Osaka

1,959

1,692

3,651

1,998

1,743

3,741

2,060

1,794

3,854

2,090

1,803

3,893

2,152

1,807

3,959

28. Hyogo

1,012

433

1,445

1,051

456

1,507

1,074

485

1,559

1,081

502

1,583

1,093

525

1,618

29. Nara

205

86

291

220

79

299

224

89

313

237

91

328

234

93

327

30. Wakayama

172

63

235

179

69

248

179

74

253

183

70

253

184

69

253

31. Tottori

86

35

121

86

37

123

87

45

132

90

47

137

90

42

132

32. Shimane

81

41

122

86

44

130

90

41

131

88

39

127

90

39

129

33. Okayama

262

184

446

267

182

449

279

182

461

294

177

471

305

173

478

34. Hiroshima

610

134

744

616

140

756

627

147

774

636

156

792

649

143

792

35. Yamaguchi

191

91

282

195

88

283

199

82

281

197

88

285

205

81

286

36. Tokushima

117

38

155

120

37

157

123

37

160

119

41

160

118

48

166

37. Kagawa

201

70

271

208

72

280

211

76

287

213

65

278

212

74

286

38. Ehime

250

77

327

258

79

337

261

74

335

269

64

333

268

70

338

39. Kochi

106

60

166

104

61

165

102

62

164

105

66

171

107

66

173

40. Fukuoka

783

419

1,202

805

433

1,238

850

441

1,291

883

477

1,360

933

485

1,418

41. Saga

98

35

133

99

43

142

97

40

137

103

34

137

102

35

137

42. Nagasaki

97

62

159

100

61

161

101

60

161

98

57

155

100

62

162

43. Kumamoto

282

70

352

286

88

374

290

90

380

295

95

390

296

109

405

44. Oita

166

54

220

175

57

232

171

61

232

177

66

243

180

66

246

45. Miyazaki

152

38

190

151

40

191

155

47

202

157

48

205

164

55

219

46. Kagoshima

207

73

280

222

80

302

230

87

317

232

93

325

253

105

358

47. Okinawa

96

53

149

105

56

161

110

54

164

116

58

174

124

55

179

22418

13383

Total

35801 22,967 13,883 36,850 23,555 14,229 37,784 24,026 14,419 38,445 24,600 14,731 39,331
1. Owned Sharoushi corporations include the number of persons working for Sharoushi corporations.

2. The deﬁnition of the abbreviated words is follows: "busi": Sharoushi in business "emp": Employees of Sharoushi corporations

48

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Chapter . Sharoushi (Labor and Social Security Attorney)

Number of Sharoushi individual members registered
FY2015
busi(unit: person)

FY2016busi

FY2018busi

FY2019

emp

Total

emp

Total

emp

Total

emp

Total

emp

Total

1. Hokkaido

914

298

1,212

909

301

1,210

901

303

1,204

916

332

1,248

923

336

1,259

2. Aomori

158

40

198

158

40

198

162

45

207

164

46

210

161

49

210

3. Iwate

131

49

180

138

53

191

143

57

200

148

58

206

151

54

205

4. miyagi

374

156

530

376

158

534

380

159

539

382

166

548

393

171

564

5. Akita

137

34

171

139

34

173

139

34

173

139

36

175

141

32

173

6. Yamagata

170

48

218

171

42

213

176

48

224

182

47

229

179

46

225

7. Fukushima

265

51

316

257

59

316

270

57

327

276

57

333

284

49

333

8. Ibaraki

383

107

490

379

114

493

382

108

490

387

116

503

390

118

508

9. Tochigi

291

57

348

289

57

346

290

62

352

286

65

351

289

61

350

10. Gunma

366

219

585

363

222

585

376

210

586

387

199

586

386

197

583

11. Saitama

1,310

557

1,867

1,319

551

1,870

1,318

550

1,868

1,336

570

1,906

1,355

586

1,941

12. Chiba

1,028

423

1,451

1,047

431

1,478

1,075

423

1,498

1,085

455

1,540

1,109

457

1,566

13. Tokyo

4,534

5,218

9,752

4,679

5,294

9,973

4,824

5,435 10,259

4,941

5,621 10,562

5,084

14. Kanagawa

1,644

879

2,523

1,656

889

2,545

1,666

911

2,577

1,713

931

2,644

1,738

955

2,693

15. Niigata

374

150

524

382

144

526

383

139

522

389

145

534

383

150

533

16. Toyama

185

99

284

184

102

286

190

99

289

199

97

296

203

99

302

17. Ishikawa

216

101

317

212

104

316

216

100

316

214

103

317

215

107

322

18. Fukui

188

72

260

194

62

256

195

63

258

190

65

255

199

60

259

19. Yamanashi

146

32

178

145

30

175

148

29

177

148

30

178

147

33

180

20. Nagano

428

202

630

432

201

633

431

198

629

432

200

632

432

191

623

21. Gifu

367

209

576

367

206

573

367

210

577

367

217

584

367

222

589

22. Shizuoka

702

316

1,018

710

311

1,021

712

314

1,026

722

305

1,027

738

310

1,048

23. Aichi

1,634

877

2,511

1,649

900

2,549

1,658

941

2,599

1,695

936

2,631

1,724

976

2,700

24. Mie

272

129

401

273

135

408

281

135

416

281

137

418

294

137

431

25. Shiga

229

133

362

239

128

367

247

114

361

256

116

372

260

121

381

26. Kyoto

626

251

877

625

255

880

633

250

883

633

252

885

657

254

911

27. Osaka

2,227

1,826

4,053

2,307

1,783

4,090

2,381

1,798

4,179

2,434

1,830

4,264

2,461

1,903

4,364

28. Hyogo

1,115

513

1,628

1,148

487

1,635

1,173

490

1,663

1,202

496

1,698

1,201

519

1,720

29. Nara

230

97

327

223

92

315

224

91

315

225

95

320

236

98

334

30. Wakayama

184

69

253

180

71

251

182

70

252

186

64

250

190

62

252

31. Tottori

89

41

130

97

36

133

106

31

137

109

28

137

104

35

139

32. Shimane

96

37

133

92

37

129

92

34

126

91

35

126

93

38

131

33. Okayama

316

174

490

317

173

490

322

188

510

334

190

524

340

189

529

34. Hiroshima

661

140

801

663

131

794

660

144

804

666

149

815

678

154

832

35. Yamaguchi

207

89

296

218

86

304

223

83

306

221

89

310

225

84

309

36. Tokushima

125

48

173

132

45

177

135

45

180

136

48

184

138

46

184

37. Kagawa

207

76

283

207

78

285

209

75

284

209

75

284

212

78

290

38. Ehime

283

70

353

288

71

359

289

75

364

288

75

363

291

69

360

39. Kochi

109

66

175

110

68

178

111

72

183

112

74

186

114

69

183

40. Fukuoka

967

498

1,465

994

506

1,500

1,011

506

1,517

1,047

524

1,571

1,081

547

1,628

41. Saga

103

36

139

102

30

132

108

35

143

108

33

141

113

33

146

42. Nagasaki

104

68

172

105

65

170

105

66

171

109

67

176

116

65

181

43. Kumamoto

298

129

427

303

123

426

316

128

444

321

130

451

323

135

458

44. Oita

178

73

251

180

74

254

184

75

259

189

77

266

191

75

266

45. Miyazaki

168

57

225

170

55

225

170

49

219

185

44

229

188

46

234

46. Kagoshima

263

107

370

269

112

381

264

117

381

272

126

398

276

133

409

47. Okinawa

126

61

187

131

61

192

138

55

193

141

52

193

144

52

196

Total

busi

FY2017busi

5,769 10,853

25,128 14,982 40,110 25,528 15,007 40,535 25,966 15,221 41,187 26,453 15,603 42,056 26,917 15,970 42,887
1. Owned Sharoushi corporations include the number of persons working for Sharoushi corporations.
2. The deﬁnition of the abbreviated words is follows: "busi": Sharoushi in business "emp": Employees of Sharoushi corporations

White Paper on Labor and Social Security Attorney49

3

Examinations for Qualiﬁed Dispute Resolution Procedure Proxy Service

Ⅰ . Special training
The seventh revision to the Sharoushi Act qualiﬁed Sharoushi with a qualiﬁcation to carry out the Dispute
Resolution Procedure Proxy service. Sharoushi who want to be qualified for the service is required tocomplete the "special training", which gives necessary knowledge and administrative abilities, to pass theexamination for qualiﬁed Dispute Resolution Procedure Proxy Service, and to receive a note as such added tohis or her registration information.
The special training has been organized by the Federation since ﬁscal 2006. The training course is composed ofthree parts: lectures, group training, and seminars, with the total training hours being set at 63.5 hours.

1. Lecture (30.5 hours)
This is a training course on legal and practical aspects of individual labor-related disputes. It aims tohelp understand the system and theories of individual labor-related laws in the constitutional-based legal
framework, and to establish ethics in the proxy services concerned. For these purposes, the following
subjects are lectured:
A. roles and duties fulﬁlled by Special Sharoushi ; B. responsibilities and ethics of experts; C. the Constitution(in relation to basic human rights); D. the Civil code (in relation to basic part of contracts and tort); E. labor
relations laws; F. labor contracts and labor conditions; G. expertise in relation to individual labor relations
legislations; H. individual labor dispute resolution system

2. Group training (18 hours)
This is a training program to study documentation (production of applications and reports) in individuallabor-related disputes. It is conducted in a group of about 10 trainees with a Special Sharoushi as agroup leader. It mainly uses, as materials, case studies to be used in the Seminar, focusing on examining
applications and reports, clariﬁcation of the issues, negotiating reconciliation skills, and agentsʼ authority andethics using role-play methods.

3. Seminar (15 hours)
This is a training program to study procedures for the resolution of individual labor-related disputes,
aiming to foster practical skills necessary for implementing the proxy work. It uses case studies and focuses
on examining applications and reports, clariﬁcation of the issues, negotiating reconciliation skills, and agentsʼ
authority and ethics using role-play methods.

Number of trainees who took the course
FY2010FY2011FY2012FY2013

FY2014FY2015FY2016FY2017FY2018FY2019Number of trainees who took
the course

1,223

1,151

1,063

857

838

881

686

602

672

649

Number of trainees who havecompleted the course

1,188

1,123

1,032

837

824

855

662

585

649

624

Completion rate

97.14%

97.57%

97.08%

97.67%

98.33%

97.05%

96.50%

97.18%

96.58%

96.15%

50

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2

Chapter . Sharoushi (Labor and Social Security Attorney)

Ⅱ . Examinations for Qualified Dispute Resolution Procedure Proxy Service
Examinations for Qualified Dispute Resolution Procedure Proxy Service are conducted in accordancewith the provision of Paragraph 1 of Article 13-3 of the Sharoushi Act. Except for fiscal 2006, when theexamination was held twice a year, the examination is held once a year. Until ﬁscal 2019, the accumulated
number of examinees was 25,322 and the total number of examinees who had passed the examination was
16,642, with the average rate of successful examinees being 65.72%.
1. Number of applicants, examinees, and those who passed the examination (in the last 10 years)
The number of applicants for the examination for Qualiﬁed Dispute Resolution Procedure Proxy Service has
not changed significantly on a yearly basis as the eligibility for the examination applicants is that they shouldbe Sharoushi and have ﬁnished or will likely ﬁnish special training organized by the Federation. The number ofapplicants has been moving broadly at the 900 level since ﬁscal 2017. The examination had been previously heldin 12 locations: Hokkaido, Miyagi, Saitama, Chiba, Tokyo, Kanagawa, Aichi, Kyoto, Osaka, Hyogo, Hiroshima, andFukuoka. However, considering the number of applicants had been more stabled, the locations were consolidated
into seven in ﬁscal 2016 onward: Hokkaido, Miyagi, Tokyo, Aichi, Osaka, Hiroshima, and Fukuoka.

Number of applicants, examinees, and those who passed the examination
FY2010FY2011FY2012FY2013

FY2014FY2015FY2016FY2017FY2018FY2019Number of applicants

1,664

1,707

1,458

1,299

1,164

1,211

1,060

932

959

935

Number of examinees

1,628

1,675

1,428

1,270

1,139

1,175

1,019

890

911

905

Number of those who passed
the examination

880

1,145

861

837

710

656

647

510

567

490

Average rate of successful
examinees

54.05%

68.36%

60.29%

65.91%

62.34%

55.83%

63.49%

57.30%

62.24%

54.14%

2. Composition of those who passed the examination by age and gender (in the last 10 years)
In the past decade, over 60% of those who passed the examination were accounted for by those in their
30s and 40s. They were followed by an age group in their 50s accounting for around 20% of the total, andaged 60 or over accounting for between 11% and 15%. By gender, about 60% of those who passed theexamination were male and the rest 40% were female throughout the decade.

Composition of those who passed the examination by age group
FY2010FY2011FY2012FY2013

FY2014FY2015FY2016FY2017FY2018FY201920 years old level

2.0%

2.6%

2.7%

2.0%

2.7%

1.8%

1.8%

2.5%

1.6%

1.6%

30 years old level

32.2%

31.9%

28.8%

28.3%

28.7%

26.8%

24.4%

20.6%

21.5%

24.1%

40 years old level

34.7%

32.4%

31.8%

35.0%

32.3%

33.1%

42.2%

37.5%

39.2%

40.8%

50 years old level

19.5%

19.2%

21.4%

20.8%

22.8%

23.5%

20.6%

24.7%

25.4%

19.8%

aged 60 or over

11.6%

13.9%

15.3%

13.9%

13.5%

14.8%

11.0%

14.7%

12.3%

13.7%

Composition of those who passed the examination by gender
FY2010FY2011FY2012FY2013

FY2014FY2015FY2016FY2017FY2018FY2019

Male

64.0

68.3

65.2

64.3

64.3

67.2

66.1

63.8

65.1

64.3

Female

36.0

31.7

34.8

35.7

35.7

32.8

33.9

36.2

34.9

35.7

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4

Examinations for Sharoushi License

Ⅰ . Implementation of the Sharoushi License Examinations
The Federation was entrusted by the Ministry of Health, Labour and Welfare in fiscal 2000 onward to
implement the examination for Sharoushi license and has continued to organize administrative work forthe examination (except for the administration for pass or failure decisions). Major administration ranges
from setting and operation of the venues on the day, to the preparation and distribution of the examination
information, the receipt of applications, the issuance of examination admission ticket, and the issuance of acertiﬁcate for having passed the examination.
In ﬁscal 2000, the examination was conducted in 18 venues: Hokkaido, Miyagi, Gunma, Saitama, Chiba,
Tokyo, Kanagawa, Ishikawa, Shizuoka, Aichi, Kyoto, Osaka, Hyogo, Hiroshima, kagawa, Fukuoka, Kumamoto,and Okinawa. In FY 2002 onward, Okayama was added to the venue list, making it 19 venues in total as thenumber of applicants increased.

Ⅱ . Number of applicants, examinees, and those who passed the examination
In fiscal 2000, when the Federation started to be entrusted with the examination administration, thenumber of applicants was 50,689. Afterward, the number of applicants continued to grow annually, having
hit all time high of 70,648 in ﬁscal 2010.
However, the number continued to decline after ﬁscal 2010, standing at 51,953 in ﬁscal 2016 and 49,902 in
2017, marking below 50,000; since then, it has remained almost unchanged till ﬁscal 2020.
The rate of those who passed the examination trended in the range of 5-9% during the ﬁscal years 20102014, but it fell to 2.6%, all time low in ﬁscal 2015. Since FY 2017, the rate has been in the 6% level.

Number of applicants, examinees, and those who passed the examination
FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020
Number of applicants

70,64867,662

66,782

63,64057,19952,612

51,95349,902

49,582

49,570 49,250

Number of examinees

55,44553,392

51,96049,29244,546

40,712

39,972

38,68538,42738,428 34,845

Number of those who passed
the examination

4,790

3,855

3,650

2,666

4,156

1,051

1,770

2,613

2,413

2,525

Average rate of successful
examinees

8.6%

7.2%

7.0%

5.4%

9.3%

2.6%

4.4%

6.8%

6.3%

6.6%

2,237
6.4%

Ⅲ . Those who passed the examination by age
Most recently, about 60% of the total who passed the examination is accounted for by people in their 30s
and 40s. People in their 20s accounted for 15.6% of the total in ﬁscal 2010, hitting the peak. Then, the rate
mildly declined to 12.3% in FY 2020. Meanwhile, the rate accounted for by people in their 50s continued toincrease moderately during the same period, marking 18.7% in ﬁscal 2020.

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Chapter . Sharoushi (Labor and Social Security Attorney)

Composition of those who passed the examination by age group
FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020
20 years old level

15.6

13.2

12.1

11.8

11.1

9.6

9.1

10.0

9.2

8.2

12.3

30 years old level

42.8

40.2

41.5

40.7

35.8

32.5

31.4

30.7

29.5

33.1

30.1

40 years old level

23.0

24.1

26.8

28.5

28.5

30.9

32.3

31.2

32.8

31.5

30.1

50 years old level

12.8

15.8

14.0

13.3

17.9

18.0

18.8

19.6

19.2

18.8

18.7

aged 60 or over

5.8

6.8

5.6

5.7

6.7

9.0

8.4

8.5

9.3

8.4

8.8

Youngest age

20

20

20

19

20

21

20

17

20

20

20

Most aged

77

76

77

76

79

77

79

74

84

75

78

Ⅳ . Composition of those who passed the examination by occupation
More than half of those who passed the examination are company employees by occupation. In mostrecent years, the majority of those who passed the examination are government employees, corporation
employees, self-employed persons, and corporation executives in occupation in addition to company
employees. On the other hand, the proportion of students is relatively small; hence, it is considered urgently
needed to motivate young people to take the examination.

Composition of those who passed the examination by occupation
FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020
Company employees

52.0

51.3

53.0

53.3

55.3

51.3

54.9

59.1

57.4

58.9

58.4

Government employees

5.1

7.9

6.4

5.4

6.8

8.5

6.6

5.9

6.2

7.7

8.1

Corporation employees

4.7

5.5

4.1

4.6

4.4

4.6

5.3

5.3

5.3

5.2

4.0

Self-employed persons

2.9

3.0

3.6

3.5

3.8

4.4

4.5

5.8

5.2

4.3

4.8

Directors

1.7

1.9

1.9

2.0

2.4

2.6

2.1

2.4

3.1

3.1

3.0

Students

1.6

1.0

0.8

0.6

0.7

0.7

0.6

0.4

0.5

0.5

1.0

Others

32.0

29.5

30.2

30.6

26.6

27.9

26.0

21.1

22.3

20.3

20.7

Composition of those who passed the examination by gender
FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020
Male

64.0

68.3

65.2

64.3

64.3

67.2

66.1

63.8

65.1

64.3

64.0

Female

36.0

31.7

34.8

35.7

35.7

32.8

33.9

36.2

34.9

35.7

36.0

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3

Chapter . Organization, Finance, etc.

Chapter3

Organization, Finance, etc.

1

Role and Responsibility of the Federation

2

Role and Responsibility of Prefectural Sharoushi Associations

3

Regional Councils

4

Financial Situation of the Federation (public service)

5

Disciplinary Actions

1 Role and Responsibilities of the Federation
The Japan Federation of Labor and Social Security Attorneyʼs Associations (hereinafter referred to as“Federation”) is a federation of Prefectural Labor and Social Security Attorneyʼs Association (hereinafterreferred to as “Prefectural Association”), and is a statutory organization approved by the Minister of Health,Labour and Welfare.

Ⅰ . Purpose
In order to maintain the integrity of Sharoushis and enhance their quality and improve their services, theFederation aims to implement administrative work in relation to the following: guidance and communication
services for the Prefectural Associations and their members, registration of Sharoushi , and examinations for

Sharoushi license and the Qualiﬁed Dispute Resolution Procedure Proxy Service.

Ⅱ . Contact
Location: 3-2-12 (Shakaihokenromushi kaikan), Nihonbashi Hongoku-cho, Chuo-ku, Tokyo
Tel: 03-6225-4864, Fax: 03-6225-4865

Ⅲ . Business Lines
1. To provide recommendations or guidance to Sharoushi associations and/or their members in order tomaintain Sharoushi integrity
2. To provide training on Sharoushi businesses in order to enhance Sharoushi ʼs quality
3. To conduct administrative work in relation to Sharoushi registration and the notification of Sharoushi
corporations.
4. To conduct research and surveys to improve Sharoushi business5. To promote the public awareness of the Sharoushi system
6. To implement research and surveys on labor and social insurance legislations listed in Appendix 1 of theLabor and Social Security Attorneyʼs Act (hereinafter referred to as the "Sharoushi Act")
7. To conduct cooperation and coordination in relation to relevant administrative agencies, etc.
8. To publish bulletins
9. To take measures in relation to Sharoushi ʼs welfare
10. To conduct administrative work in relation to Sharoushi license examinations in accordance with the Act
11. To conduct administrative work in relation to examinations for the Qualified Dispute Resolution
Procedure Proxy Service in accordance with the Act
12. To conduct training programs for an examination exemption etc. in accordance with the Act
13. To establish and operate the committee for Sharoushi qualiﬁcation review
14. To conduct administrative work for Sharoushi ʼs electronic applications
15. To implement Individual Labor-related Dispute Resolution Procedures
16. To conduct other administrative work required to achieve objectives of the Federation

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Chapter . Organization, Finance, etc.

2 Role and Responsibility of Prefectural Sharoushi Associations
In order to maintain the integrity of its members, and enhance their quality and improve their services, thePrefectural Associations aim to implement administrative work in relation to guidance and communication
services by carrying out the following businesses:- To provide guidance and communication services to maintain its membersʼ integrity- To provide training on Sharoushi businesses in order to enhance their quality- To conduct research and surveys to improve Sharoushi business- To promote the public awareness of the Sharoushi system- To implement research and surveys on labor and social insurance legislations listed in Appendix 1 of the

Sharoushi Act- To conduct administrative work on prefectural associationsʼ side in relation to Sharoushi registration andthe notiﬁcation of Sharoushi corporations implemented by the Federation.
- To cooperate with the Federation in the administration for Sharoushi license examinations and theexaminations for the Qualiﬁed Dispute Resolution Procedure Proxy Service- To publish bulletins- To recommend and distribute business-related books and materials- To cooperate and coordination with relevant administrative agencies, etc.
- To take measures in relation to its membersʼ welfare- To implement Individual Labor-related Dispute Resolution Procedures- To conduct other administrative work that is required to achieve objectives of each Prefectural Association

3 Regional Councils
The Regional Councils have been established in accordance with Article 62 of the Federation's byelaw
to coordinate training programs and regional liaison between Prefectural Associations. In accordance with
Article 20 of the regulation under the Federationʼs byelaw, the Regional Councils shall be listed and groupedby Prefectural Associations that belong to each region as shown in the following table.

Region division

Prefectural Associations that belong to the Regional Council

Hokkaido-Tohoku region

Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima

Kanto-Koshinetsu region

Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi, Nagano

Chubu region

Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie

Kinki region

Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama

Chugoku-Shikoku region

Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi

Kyushu-Okinawa region

Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima, Okinawa

White Paper on Labor and Social Security Attorney57

4 Financial Situation of the Federation (public service)
According to Article 51 of its byelaw, the Federationʼs proceeds shall include membership fees, payments,
fees, donations, income from projects, income arising from assets and other incomes. Over the last few years,
the Federationʼs proceeds stand at approximately one billion yen, about 70% of which are accounted for bymembership fees. Meanwhile, the number of registered Sharoushi has been on the increase, and in recent
years, the growth rate is around 2-3% on a year-on-year basis. On the other hand, in relation to expenditures,
business expenses are the largest, accounting for about 55% of the total.
In addition, the balance of accounts for the last few years is surplus, and the ﬁnancial condition is sound.

Revenues Section
Line items(Unit: Yen)

FY 2010

FY 2011

FY 2012FY 2013

FY 2014

1. Membership
Fee Incomes

639,663,300

655,939,600

681,246,380

699,045,920

713,149,543

2. Fee incomes

102,770,500

102,198,150

110,589,605

83,609,480

90,732,791

3. Project Incomes

323,967,855

274,129,502

267,936,681

251,165,205

302,599,612

4. Other incomes

3,714,413

6,024,328

134,549,765

2,445,812

2,306,414

1,070,116,068

1,038,291,580

1,194,322,431

1,036,266,417

1,108,788,360

517,721,347

618,415,287

606,953,512

649,192,182

693,664,873

1,587,837,415

1,656,706,867

1,801,275,943

1,685,458,599

1,802,453,233

FY 2015

FY 2016

FY 2017

FY 2018

FY 2019

1. Membership
Fee Incomes

732,532,855

750,003,200

766,160,200

783,103,900

802,800,800

2. Fee incomes

93,801,712

81,424,160

84,144,336

80,916,000

82,467,000

3. Project Incomes

203,314,998

198,881,161

232,918,410

228,867,913

239,584,258

4. Other incomes

4,684,411

10,934,888

3,684,427

320,152,714

56,427,074

1,034,333,976

1,041,243,409

1,086,907,373

1,413,040,527

1,181,279,132

761,191,295

721,693,684

734,490,941

827,101,532

1,004,654,706

1,795,525,271

1,762,937,093

1,821,398,314

2,240,142,059

2,185,933,838

Current total revenue
Balance of revenues andexpenses brought forwardfrom the previous term
Gross revenue

Line items

Current total revenue
Balance of revenues andexpenses brought forwardfrom the previous term
Gross revenue

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Chapter . Organization, Finance, etc.

Expenditures Section
Line items(Unit: Yen)

FY 2010

FY 2011

FY 2012FY 2013

FY 2014

1. Business expenses

616,980,204

589,711,981

698,736,102

553,772,107

590,458,528

2. Administrative expenses

250,451,517

282,310,311

283,521,808

338,770,700

343,609,359

3. Other expenses

101,990,407

177,731,063

169,825,851

99,250,919

107,194,051

Current total expenses

969,422,128

1,049,753,355

1,152,083,761

991,793,726

1,041,261,938

Balance of revenues andexpenses

100,693,940▲ 11,461,775

42,238,670

44,472,691

67,526,422

Balance of revenues andexpenses to be carriedforward618,415,287

606,953,512

649,192,182

693,664,873

761,191,295

FY 2015

FY 2016

FY 2017

FY 2018

FY 2019

1. Business expenses

597,934,652

535,244,797

541,250,223

542,796,356

575,942,420

2. Administrative expenses

360,404,080

369,453,544

353,258,480

344,565,454

368,221,976

3. Other expenses

115,492,855

123,747,811

99,788,079

348,125,543

101,656,364

Current total expenses

1,073,831,587

1,028,446,152

994,296,782

1,235,487,353

1,045,820,760

Balance of revenues andexpenses▲ 39,497,611

12,797,257

92,610,591

177,553,174

135,458,372

Balance of revenues andexpenses to be carriedforward721,693,684

734,490,941

827,101,532

1,004,654,706

1,140,113,078

Line items

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5Disciplinary Actions

Ⅰ . The Significance of Disciplinary Action
Under the Sharoushi Act, Sharoushis are granted a special status as experts in the administration
concerned to perform the business exclusively. On the other hand, Sharoushis have a duty to maintainintegrity at all times to conduct its business in a fair position, and to abide by the Sharoushi Act and the otherlabor and social insurances legislations.
A disciplinary action is a supervisory administrative action by the Minister of Health, Labour and Welfare
against Sharoushi who has performed an act against the above-mentioned duties or obligations in order toensure the proper performance of Sharoushi .
A disciplinary action is not the same as criminal penalty; thus, if an act meets requirements of bothdisciplinary action and criminal penalty, both of the disciplinary action and criminal penalty can be imposed.
Therefore, a disciplinary action may be taken separately from the fact that a trial is in progress as a criminalcase for the incident that should be disciplined.
A disciplinary action is an administrative action to enhance the credibility of the Sharoushi system andto maintain its order. Hence, if a Sharoushi is liable for a business fault, that does not necessarily become acause for a disciplinary action.

Ⅱ . Type of Disciplinary Actions
1. Reprimand
Reprimand is the least disciplinary action to warn a Sharoushi who has conducted an act against its duties
or obligations. The Sharoushi who has been imposed reprimand is not subject to any restrictions on its
business or qualifications, and can continue to do the business. But the fact that the Sharoushi has been
imposed a disciplinary action of reprimand (if such an action is taken, it will be notiﬁed in public) will result indamaging his/her reputation and in eﬀect impeding his/her business performance.
2. Suspension from business up to one year
This is a disciplinary action to suspend the business of the Sharoushi concerned for a certain period of time
up to one year. It is left to the discretionary authority of the Minister of Health, Labour and Welfare to decide
how long up to one year the suspension should continue.

Sharoushi who has been suspended from business by a disciplinary action must terminate the contract
with clients (in the case of a Sharoushi in business), and return his/her Sharoushi certiﬁcate because he or she
is not permitted to do the business during the prescribed period. However, he or she will not lose the status
as Sharoushi and the registration will not be cancelled.
3. Disqualiﬁcation
Disqualiﬁcation is a measure that causes Sharoushi to lose their qualiﬁcation, representing the heaviest
disciplinary action. If disqualiﬁed, he or she will not be eligible to become a Sharoushi for three years fromthe date when he/she receives the disciplinary action. His/her registration will then be cancelled and he or
she will lose a membership for the Sharoushi Association.

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Chapter . Organization, Finance, etc.

The Flow of a Disciplinary Action

Annual number of disciplinary actions (ﬁscal year basis)（単位：件）

Filing the disciplinary
procedures

Disciplinary hearing

Notiﬁcation of a Disciplinary
ActionPublic announcement byoﬃcial gazette

Fiscalyear

Kinds of Disciplinary Actions
Total

Reprimand

Businesssuspension up
to one year

Disqualiﬁcation

2010

0

1

0

1

2011

0

3

1

4

2012

2

7

1

10

2013

1

2

0

3

2014

1

9

1

11

2015

0

1

1

2

2016

0

3

0

3

2017

0

1

0

1

2018

1

4

0

5

2019

1

5

1

7

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4

Chapter . Organization, Finance, etc.

Chapter

4

Information and Material

1

List of the Latest Press Releases

2

List of the Committees and Sub-committees (Fiscal years 2019, 2020)

3

List of the Prefectural Sharoushi Associations

4

List of the City Pension Consultation Centers

5

Publications

1 List of the Latest Press Releases
Subject

Date

Support measures in response to the spreading impacts of the COVID-19

April 22, 2020

Extension of the period of the telephone labor management consultancy service by Sharoushi
for dealing with COVID-19

April 30, 2020

For tourism-related entrepreneurs: Video distribution of a lecture by Sharoushi on
employment adjustment subsidies

May 1, 2020

Support for the utilization of employment adjustment subsidies

May 11, 2020

Cooperation with the Japanese Trade Union Confederation (JTUC-RENGO) for utilization
promotion of employment adjustment subsidies

May 13, 2020

Publication of Sharoushi PR short movies amidst COVID-19 pandemic

July 22, 2020

The forum “Work Style Reform forum: a new work style beyond the COVID-19 to think with

Sharoushi hosted by the Federation

October 6, 2020

The seminar "Foreign Personnel Employment Management: seeking with Sharoushi theutilization of foreign personnel and corporate growth"hosted by the Federation; Publicationof "Case Studies on Foreign Personnel Employment"

December 2, 2020

On-demand providing service started of “Work Style Reform forum: a new work style beyond
the COVID-19 to think with Sharoushi ”

December 9, 2020

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Chapter . Organization, Finance, etc.

2 List of the Committees and Sub-committees (Fiscal years 2019, 2020)
1. Headquarters(1) Digitalization promotion headquarters(2) Work style reform promotion headquarters(3) Large-scale natural disaster countermeasures headquarters
2. Standing Committees(1) General aﬀairs committee(2) Public relations committee / “Monthly Sharoushi ” editorial subcommittee(3) Training committee(4) Business observation committee(5) Ethical committee(6) CSR-activities committee(7) Sharoushi Association Labor Dispute Resolution Centers promotion committee(8) City Pension Consultation Centers (Machiokado centers) steering committee(9) Adult guardianship activities review committee
3. Special Committees(1) Special committee for digitization promotion

Digital-government Subcommittee / Information security subcommittee/ Sharoushi business digitization
promotion subcommittee(2) Special committee for work style reform promotion
Work-style-reform-related acts Subcommittee / Work style reform practice promotion subcommittee(3) Special committee for developing businesses
Labor Management Audit promotion subcommittee/ Subcommittee for business area expansion by sector/
Subcommittee for Labor Management Audit operation review on corporate-led nurseries(4) Special committee for globalization promotion
4. Other Committees(1) Sharoushi qualiﬁcation committee(2) Disciplinary enforcement committee(3) Risk management committee(4) Personal information protection committee(5) Sharoushi license examination administration steering committee(6) Steering committee for examination administration for qualiﬁed dispute resolution procedure proxy service(7) Committee for digniﬁed courses for exempliﬁed Sharoushi license examinations and end-of-course examinations(8) Sharoushi liability insurance steering committee(9) Council for Labor and Social Security Attorneyʼs Integrated Research Organization(10) Steering committee for Labor and Social Security Attorneyʼs Integrated Research Organization(11) Recommendation committee for the admission to School of Business Administration, Meiji University

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1. Headquarters
Digitalization Promotion Headquarters
Responsibility:
The Headquarters takes responsibility for the Sharoushi business circleʼs digitalization andpromotes the digitalization. For the time being, this is the Federationʼs largest and most urgent
issue, and should be promoted as "efforts of the Sharoushi business circle as a whole” with fullcooperation gained from Prefectural Associations together with invited external organizations andexperts of the ﬁeld.
The Headquarters examines speciﬁc measures, centering on the following three standpoints ina special committee to be organized: A. how to deal with digital government; B. the assurance of
information security; C. the promotion of Sharoushi businessesʼ digitalization
STRUCTURE
Digitalization Promotion Headquarters: To promote initiatives of the Sharoushi business circle as a whole,including making requests to Prefectural Associations to prepare for the issue, together with invited
external organizations and experts

Special committee for digitization promotion: To examine issues broadly from the standpoints of A to C
mentioned above

Digital government
Subcommittee

Information Security
Subcommittee

Sharoushi business digitization- Examination of proposals
to relevant ministries andagencies- Building a cloud-based
platform- Planning for organizing
symposiums, etc.
- Consideration of measures
to support electronic
applications- Examination of proposals
to relevant ministries andagencies- Building a cloud-based
platform- Planning for organizing
symposiums, etc.
- Consideration of measures
to support electronic
applications- Examination of proposals
to relevant ministries andagencies- Building a cloud-based
platform- Planning for organizing
symposiums, etc.
- Consideration of measures
to support electronic
applications

promotion subcommittee※ Subcommittees: To examine issues relating to the above-mentioned standpoints of A to C in detail.

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Chapter . Organization, Finance, etc.

Work Style Reform Promotion Headquarters
Responsibility:
Based on the discussion under the title "Promotion of work-style-reform by the initiative of

Sharoushi ” together with invited experts, the Headquarters makes a plan for measures from a broad
perspective such as organizing forums for the society and policy proposals to the government.
Furthermore, "Special committee for Work-style-reform promotion” should be established underthe Headquarters, and the Special Committee broadly examines measures that will be needed tohelp Sharoushi assist companies properly with their work-style-reform efforts. This examination
should be based on the review what measures the “Work-Style-Reform Practice meeting”
established in the previous term has examined and the current situation of those that have been put
into practice.
Furthermore, the Headquarters establishes subcommittees, where necessary, to examine speciﬁc
measures, such as required training courses, centering on two standpoints of the work-style-reformrelated acts and its practice.
STRUCTURE
Work Style Reform Promotion Headquarters: To plan measures from a broad perspective together withinvited external organizations and experts- as Proposals to the society by organizing forums etc. and policy proposals to the government

Special committee for work style reform promotion: To broadly examine measures that will become
necessary, taking into account the current situation of the measures that have been discussed in the“Work-Style-Reform Practice meeting”- Planning of training programs and support tools from a broad perspective

Subcommittee dealing with Work-style-reform-related acts
Work style reform practice promotion subcommittee※ Subcommittees: To examine necessary measures item by item for work style reform- Preparation for lectures and textbooks- Production of supporting tools content, etc.

Large-scale Natural Disaster Countermeasures Headquarters
Responsibility:
As a "project dealing with disasters" in the business plan, the Headquarters appropriately
responds to sudden natural disasters, taking into account the situation of the disaster, and considersa continuous cooperation for reconstruction assistance projects in the affected areas due to theGreat East Japan Earthquake and the accident of the Fukushima No.1 nuclear power plant.

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2. Standing Committees
General Aﬀairs Committee
Responsibility:
1. Matters relating to general aﬀairs of administration of the Federation
2. Matters that are not covered by other committees

Matters to be consulted:
1. Reviews of strengthening the secretariat functions and clarifying its responsibilities
In order to strengthen the secretariat functions and clarify its responsibilities, the regulationsof Federationʼs secretarial organization, administrative duties and authorities, etc. are to be
examined.
2. Review of issues in relation to the administration of the Federationʼs President election andplanning of its improvements
Issues to be raised about the Federationʼs President election will be reviewed and necessary
revisions to the regulations to improve the situation, etc. are to be studied.

Public Relations Committee
Responsibility:
Public relations activities to Japanese nationals and Communication with Sharoushis

Matters to be consulted:
1. A study on the future public relations
Taking into consideration that the Sharoushi system has been facing a new era,future public
relations are to be reviewed from a viewpoint of: A. PR activities by setting up reporters roundtable meetings; B. regional activities and the Federationʼs assistance; C. corporate identity activity
in Sharoushi version, and; D. communication with Sharoushi. Its reﬂections on each ﬁscal yearʼsannual public relations plan and activities in cooperation with Prefectural Associations will also be
examined.
2. A review on each ﬁscal yearʼs annual public relations planning
Based on the results of above-mentioned reviews in "1", the Committee examines the outlineof each ﬁscal yearʼs annual public relations plan that the Federation and Prefectural Associations
should implement in cooperation with each other.

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Training Committee
Responsibility:
Matters relating to planning training programs to upgrade Sharoushi business skills

Matters to be consulted:
1. Study on the establishment of a new training system to enable Sharoushi to fulﬁll their mission
The committee examines the establishment of such a new training system as: training programs
designed for new type of jobs with a consciousness of Sharoushi duties; a training system which
fosters vocational abilities necessary to fulﬁll Sharoushi ʼs mission and will be evaluated externallyas a guarantee of professional performance. Specifically, A. expansion of business-oriented
training; B. promotion of more use of Sharoushi training system, and; C. a setup of a training
outline and the introduction of a credit system shall be considered.
2. Planning of training programs on a ﬁscal year basis
Based on the results of above-mentioned review in "1", plans of annual training programs to
be operated by the Federation, Regional Councils, and the Prefectural Associations are to be
examined and drawn up.

Business Observation Committee
Responsibility:
Matters relating to the prevention of business infringing acts violating Articles 26 and 27 of the

Sharoushi Act

Matters to be consulted:
Aiming to eradicate business infringing acts, the Committee examines the following issues: A.
building a system by which the Federation conducts an initial countermeasure including searchingfor and warning of business infringing sites; B. future countermeasures based on aggregatedinformation on the information sharing network; C. public information for the prevention of business
infringing acts in cooperation with relevant administration agencies; D. the Federationʼs assistance(helping accusations, etc.) to Prefectural Associations in handling received business infringing act.

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Ethical Committee
Responsibility:
Matters relating to the full enforcement of Sharoushi ʼs professional ethics

Matters to be consulted:
Reviews of measures for full enforcement of Sharoushi ʼs professional ethics
In order to raise awareness of and to put into practice professional ethics as experts, which isessential for the fulﬁllment of Sharoushi ʼs mission, review the following: A. to understand current
problems on professional ethics and to provide the information to the members; B. appropriate
disciplinary action based on a byelaw of Prefectural Associations, and; C. efforts to improve theattendance rate of ethical training (including measures for aged or long-term sick members, etc).

Social Contribution Committee
Responsibility:
Issues relating to the study of future social contribution, promotion of the UN Global Compact andSDGs, and promotion of school education projects

Matters to be consulted:
1. A study on future social contribution
In light of the new era for the Sharoushi system, the Committee reviews future social
contribution from a viewpoint of: A. Sharoushi ʼs expertise; B. its administration and; C. budgets.
2. Promotion of the UN Global Compact and SDGs
The Committee examines projects for promoting the UN Global Compact and SDGs such asorganizing forums for companies.
3. Promotion of school education related projects
The Committee examines the following: A. textbooks to be provided to Prefectural Associations
that implement the projects; B. sharing information between Prefectural Associations, and; C. PR
activities utilizing visualized materials of the past performance.

Sharoushi Association Labor Dispute Resolution Centers Promotion Committee
Responsibility:
Matters relating to utilization promotion of Sharoushi Association Labor Dispute Resolution Centers
Promotion Committee

Matters to be consulted:
Matters relating to utilization promotion of Sharoushi Association Labor Dispute Resolution Centers
Promotion Committee and information linkage
The Committee examines the following: A. eﬀective measures to promote the utilization of theCenter including PRs, and; B. risk management such as complaints against the Center.

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City Pension Consultation Centers Steering Committee
Responsibility:
Matters relating to the operation of the city Pension Consultation Centers (Machikado Centers) andcontracts of Prefectural Associations for pension consultation services

Matters to be consulted:
1. Reviews of contracts of City Pension Consultation Centers
In preparation for contracts to be made in fiscal 2020 onward, the Committee studies on
Machikado Centers operation in light of peopleʼs diversified consultation needs, and reviews
conditions to ensure contracts consistent with real situations. The Committee also continues to
examine the establishment of new Oﬃces in prefectures with no Machikado Centers yet.
2. Reviews of training for Machikado Centers administration
The Committee reviews current training programs (those for consultation, for Prefectural
Associations staff and entrusted Sharoushi , and for lecturers education) for more effective andeﬃcient operation including the use of online training and webinars.
3. Reviews of implementation of guiding audits
The Committee examines guiding audits (voluntary inspection), which have been implemented
by the Operation Department of the Federation since fiscal 2017, for its more effective
implementation.
4. Reviews of Prefectural Associationsʼ contracts for pension consultation services
The chronic shortage of Sharoushis that Prefectural Associations can entrust for pension
consultation services and the improvement of related training programs are urgent issues. In
response to these issues and for cooperation with branch offices of the Japan Pension Service
for their smooth operation of pension consultation service, the Committee examines contracts
between Prefectural Associations and the Japan Pension Service.

Adults Guardianship Service Reviewing Committee
Responsibility:
Matters relating to adults guardianship service

Matters to be consulted:
The Committee examines adults guardianship services and the Federationʼs assistance to Sharoushis
mainly from the aspects: A. Understanding the current status of Prefectural Associationsʼ efforts
regarding adults guardianship services, and a study on their future activities, and; B. Examining
measures to strengthen information sharing between Prefectural Associations

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3. Special Committees
Special Committee for Digitization Promotion
Responsibility:
This Committee, backed by the Digitalization Promotion Headquarters, broadly examines issues
from the following three standpoints: A. how to deal with digital government; B. the assurance of
information security, and; C. the promotion of Sharoushi businessesʼ digitalization. When examining
the issues, this Committee should seek cooperation from external experts or relevant organizations.
The following subcommittees will be established to examine specific issues related to abovementioned standpoints of A to C.
Digital government Subcommittee

Matters to be consulted:
1. Review of dealing with administrative procedural reform
In relation to governmentʼs administrative procedures reform under the "Digital
Government Strategy", the Subcommittee examines the following issues: online, one-stop
procedures in partnership with “gBizID” (ID/Password); the consolidation of procedures
into the Mynaportal; making proposals to relevant ministries and agencies, and building acloud-based platform that supports Sharoushi business in response to the digitalization,
while carefully monitoring the governmentʼs automated procedures initiatives utilizing
government-certiﬁed clouds; posting information on the Federationʼs eﬀorts to the “Monthly

Sharoushi ” and; organizing symposiums to inform the public of companies' digitalizationeﬀorts and Sharoushi business.
2. Consideration of making proposals to relevant ministries and agencies aboutadministrative procedures improvement
With the aim of protecting Sharoushi ʼs business area, the Subcommittee examines issues
that are necessary when the Federation makes active proposal for the improvement ofelectronic applications and other procedures at regular meetings with the Ministry of Health,Labour and Welfare and the Ministry of Internal Aﬀairs and Communications.
3. Study for the promotion of electronic applications
The Subcommittee studies on measures to achieve the complete computerization of

Sharoushi ʼs procedures of labor and social insurances, and examines necessary support tohelp Sharoushi deal with electronic applications smoothly.

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Chapter . Organization, Finance, etc.

Information Security Subcommittee

Matters to be consulted:
1. Study on dealing with strengthening information security measures
In cooperation with the Ministry of Health, Labour and Welfare, the Personal Information
Protection Committee, and the Information-technology Promotion Agency, Japan, theSubcommittee collects and provides information with the aim of strengthening information
security measures, including preventing information-security-related incidents from occurringat Sharoushi oﬃces, Prefectural Associations and the Federation.
In addition, the Subcommittee reviews and examines information security policy of theFederation, information security policies planned by Prefectural Associations, and training forthe staﬀ of the Federation and Prefectural Associations.
2. Reviews of the SRP Ⅱ Certiﬁcation System promotion and the systemʼs improvement
The Subcommittee examines the promotion of the SRP Ⅱ certification acquisition to
inform the public that Sharoushi fully comply with personal information protection. The
Subcommittee also examines the improvement of the SRP Ⅱ Certification System such asincorporating information security measures (including cyber security measures) into the SRP
Ⅱ Certiﬁcation System.

Sharoushi business digitization promotion subcommittee

Matters to be consulted:
Examination of Sharoushi business digitalization
The Subcommittee understands the current state of IT utilization and examines new business models(utilizing RPA and AI) in order to respond to digitalization moves around Sharoushi ʼs business.

Special Committee for Work Style Reform Promotion
Responsibility:
The Special Committee, backed by the Work Style Reform Promotion Headquarters,
comprehensively examines measures that will be needed to help Sharoushi as a whole assist
companies with their work-style-reform efforts, based on the current situation of the measures
which the “Work-Style-Reform Administrative meeting” established in the previous year examinedand have been put into practice.
Furthermore, the Special Committee establishes a subcommittee where necessary to examine
speciﬁc measures, such as required training courses and assisting tools planning, centering on two
standpoints of the work-style-reform-related acts and its administration.

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Special committee for developing businesses
Responsibility:
Matters relating to the development of new Sharoushi business with a consciousness of a scope of

Sharoushi business down the road

Matters to be consulted:
1. Business development in relation to "Labor Management Audit"
2. Business development in relation to "Labor Management Assessment"( The item 2 is to be consulted on the premise that the following subcommittee has been
established.)
Labor Management Assessment diagnosis business promotion subcommittee

Responsibility:
Matters relating to the establishment of information sites for management and labor
diagnosis, etc.

Matters to be consulted:
1. Matters relating to the establishment of information sites for Labor Management
Assessment
The Subcommittee considers establishing and operating a site where the Federation andindividual Sharoushi share information on Labor Management Assessment through a cloudsystem. The site concerned aims to enhance the added value of the Labor Management
Assessment services by accumulating know-how, and also to provide companies that haveused the services with a site where those companies can put an advertisement to assure thatthey are engaged in appropriate labor management.
2. Matters relating to training for Labor Management Assessment
The Subcommittee examines training programs where Sharoushi can study Labor
Management Assessment from its theory to practice. The training aims to make sure that
Labor Management Assessment will become a job for Sharoushi in the future, particularly likea unique job in parallel to jobs of Paragraph 1 and 2.
3. Matters relating to public relations to companies in cooperation with small- and mediumsized business organizations, government agencies, etc.
In relation to the usefulness of Labor Management Assessment, the Subcommittee
examines public relations including advertisements, seminars, and consultations incooperation with small- and medium-sized business organizations and government agencies.
This is public relations to nationals, especially to small- and medium-sized companies with
diﬃculties in recruitment and dealing with work style reform.

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Chapter . Organization, Finance, etc.

3. Development of services for business expansion by sector, including medical care, nursing
care, construction, and childcare
The Subcommittee continues to examine the issues such as coordination, training, and public
relations with related organizations, while making improvements.
4. Other new business development

Special committee for globalization promotion
Responsibility:
1. Matters relating to the development ofSharoushi businesses of which the global society will be in need
2. Matters relating to the internationalization promotion of the Sharoushi system

Matters to be consulted:
1. Matters relating to setting international labor audit standards, etc.
The Subcommittee examines issues based on exchanged views with the World Association ofLabor Professions, toward establishing a common business platform in the world including setting
up the international labor audit standards.
2. Matters relating to assistance to receiving in-coming foreign personnel
In coordination with administrative policies of the Ministry of Health, Labour and Welfare andthe Immigration Affairs Agency, Ministry of Justice, and based on information collected fromembassies in Japan, the Subcommittee examines measures to help Sharoushi support companies
appropriately in receiving in-coming foreign personnel.
A. To distribute e-learning programs on legal system information obtained from the government
and practical labor management designed by Sharoushi with the aim of helping Sharoushi giveproper advice to consultations on receiving foreign personnel.
B. To create a public relations tool informing that Sharoushi are experts in labor management ofreceiving foreign personnel.
C. The Subcommittee produces “Guidelines to Sharoushi in Handling Consultations on Foreigners
Employment (draft)” (tentative title), which provides Sharoushi with points of labor managementthat companies are recommended to have in mind in utilizing foreign personnel. The
Subcommittee also examines how to promote the diﬀusion of the Guidelines.
D. The Subcommittee produces “A Collection of Good Examples of Assistance to Recruitment andRetaining of Foreign Personnel in Small- and Medium-sized Companies (draft)” (tentative title).
This is a material that collects information on companiesʼ efforts to retain recruited foreign
personnel in the companies, which is expected to help vitalize companies businesses.
3 Matters relating to the internationalization promotion of the Sharoushi system
In cooperation with international organizations such as the ILO and JICA, and relevant organizations offoreign countries including embassies, the Special Committee examines the internationalization of the

Sharoushi system and introductory supports, including supports to countries with interest.

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3 List of the Prefectural Sharoushi Associations
Name of the
Association

Address

Telephone
NumberHokkaido

Sunny Minami-yonjo Bldg. 2F, Minami-yonjo-nishi 11-chome, Chuo-ku, Sapporo-shi 064-0804,+81-11-520-1951

Aomori5-6, Hon-cho 5-chome, Aomori-shi 030-0802+81-17-773-5179

Iwate

1, Sannou-cho 1-choume, Morioka-shi 020-0821+81-19-651-2373

Miyagi

Gojo Bldg 4F, 9-5, Honcho 1-chome, Aoba-ku, Sendai-shi 980-0014+81-22-223-0573

Akita

Omachi Bldg 3F, 2-44, Omachi 3-chome, Akita-shi 010-0921+81-18-863-1777

Yamagata

Sanko Bldg. 8F, 2-1, Kasumu-cho 3-chome, Yamagata-shi 990-0039+81-23-631-2959

Fukushima

Second nobuo plaza 2F, Oyama-aza-Sanbonmatsu 19-3,Fukushima-shi 960-8252+81-24-535-4430

Ibaraki

Ibarakiken-Shakaihokenroumushi-kaikan, 2470-2, Kawawada 1-chome, Mito-shi 311-4152+81-29-350-4864

Tochigi

Tsuruta-machi 3492-46, Utsunomiya-shi 320-0851+81-28-647-2028

Gunma

Motosouja-machi 528-9, Maebashi-shi 371-0846+81-27-253-5621

SaitamaAsahiseimei-Urawa Bldg. 7F, 1-1, Takasago 1-chome, Urawa-ku, Saitama-shi 330-0063+81-48-826-4864

Chiba

Fujimi Highness Bldg. 7F, 7-5, Fujimi 2-chome, Chuo-ku, Chiba-shi 260-0015+81-43-223-6002

Tokyo

Ochanomizu-Solacity Academia 4F, 6, Kandasurugadai 4-chome, Chiyoda-ku 101-0062+81-3-5289-0751

Kanagawa

Kinoshitashoji Bldg. 4F, 43, Masago-cho 4-chome, Naka-ku Yokohama-shi 231-0016+81-45-640-0245

NiigataPlace Niigata 1F, 3-26, Higashiodori 2-chome, Chuo-ku, Niigata-shi 950-0087+81-25-250-7759

ToyamaKawaguchi Bldg. 2F, 6-18, Chitose-machi 1-chome, Toyama-shi 930-0018+81-76-441-0432

Ishikawa

Able Kanazawa Bldg. 2F, 502, Tamaboko 2-chome, Kanazawa-shi 921-8002+81-76-291-5411

Fukui

Senkyo Bldg. 3F, 7-1, Ote 3-chome, Fukui-shi 910-0005+81-776-21-8157

Yamanashi

Nisei Bldg. 2F, 1-11, Sakaori 1-chome, Kofu-shi 400-0805+81-55-244-6064

NaganoSuzumasa Bldg. 3F, 16-11, Nakagosho 1-chome, Nagano-shi 380-0935+81-26-223-0811

Gifu

11-11, Yabutahigashi 2-chome, Gifu-shi 500-8382+81-58-272-2470

Shizuoka

Higashitakajo-machi 9-2, Aoi-ku, Shizuoka-shi 420-0833+81-54-249-1100

Aichi

Sanbonmatsu-cho 3-1, Atsuta-ku, Nagoya-shi 456-0032+81-52-889-2800

Mie

Shimazaki-cho 255, Tsu-shi 514-0002+81-59-228-4994

Shiga

Collabo-Shiga21 6F, Uchidehama 2-1, Otsu-shi 520-0806+81-77-526-3760

Kyoto

Imadegawadori-shinmachi-nishiiribenzaiten-cho 332, Kamigyo-ku Kyoto-shi 602-0939+81-75-417-1881

Osaka

Osakafu-Shakaihokenroumushi-kaikan, 1-30, Tenma 2-chome, Kita-ku, Osaka-shi 530-0043+81-6-4800-8188

Hyogo

Hyogoken-Shakaihokenroumushi-kaikan, 10-4, Shimoyamatedori 7-chome, Chuo-ku, Kobe-shi 650-0011+81-78-360-4864

Nara

Naraken-Shakaihokenroumushi-kaikan, Nishikituji-cho 343-1, Nara-shi, 630-8325+81-742-23-6070

Wakayama

Wakayamaken-roudou-center 1F, 5-46, Kitadejima 1-chome, Wakayama-shi 640-8317+81-73-425-6584

Tottori

SG Bldg. 4F, 152, Tomiyasu 1-chome, Tottori-shi 680-0845+81-857-26-0835

ShimaneShimaneken-kyoiku-kaikan 3F, Horomachi 55-2, Matsue-shi 690-0886+81-852-26-0402

OkayamaFormerly Okayama-aobaseimei Bldg. 7F, 11-13, Nodaya-cho 2-chome, Kita-ku, Okayama-shi 700-0815+81-86-226-0164

Hiroshima

Hiroshima-Intesu Bldg. 5F, Hashimoto-cho 10-10, Naka-ku, Hirosima-shi 730-0015+81-82-212-4481

Yamaguchi

Yamaguchi Commerce and Industry Hall 2F, 5-16, Chuo 4-chome, Yamaguchi-shi 753-0074+81-83-923-1720

Tokushima

Tokushima-keizaisangyo-kaikan (KUZUNA Plaza) 2F, 5-8-8, Minamisuehirocho, Tokushima-shi 770-0865+81-88-654-7777

KagawaSR Bldg. 4F, Kameoka-cho 1-60, Takamatsu-shi 760-0006+81-87-862-1040

Ehime

6-3, kayamachi 4-chome, Matysuyama-shi 790-0813+81-89-907-4864

Kochi

Morita Bldg. 2F, 8-20, Sambashidori 2-chome, Kochi-shi 781-8010+81-88-833-1151

Fukuoka

Hakatakaisei Bldg. 3F301, 5-28, Hakataeki-higasi 2-chome, Hakata-ku, Fukuoka-shi 812-0013+81-92-414-8775

Saga

Heiwa-kaikan, Kawahara-machi 8-27, Saga-shi 840-0843+81-952-26-3946

NagasakiSugimoto Bldg. 3F B, Okeya-machi 50-1, Nagasaki-shi 850-0027+81-95-821-4454

Kumamoto

Senju Bldg. 5F A, 30-1, Saiku-machi 4-chome, Chuo-ku, Kumamoto-shi 860-0041+81-96-324-1124

Oita

Sanno First Bldg. 3F, 6-21, Funai-machi 1-chome, Oita-shi 870-0021+81-97-536-5437

MiyazakiSamejima Bldg. 1F, Yamato-cho 83-2, Miyazaki-shi 880-0878+81-985-20-8160

Kagoshima

Nose Bldg. 2F, 44-18, Shimoarata 3-chome, Kagoshima-shi 890-0056+81-99-257-4827

Okinawa

Central Corp. kenyo 205, 12-12, Maejima 2-chome, Okinawa-shi 900-0016+81-98-863-3180

Federation

3-2-12 (Shakaihokenromushi kaikan), Nihonbashi Hongoku-cho, Chuo-ku, Tokyo 103-8346+81-3-6225-4864

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Chapter . Organization, Finance, etc.

4 List of City Pension Consultation Centers
Pension Service
Name of theName of the Center Branch Office
Prefecture
for the Area
Hokkaido

Address

TEL

Sapporo-ekimae

Sapporo-nishi

Sapporo-tokeidai Bldg. 4F, 1, Kita-ichijo-nishi 2-chome, Chuo-ku, Sapporo-shi 060-0001+81-11-221-2256

Aso

Sapporo-kita

1-8, Kita-38jo-nishi 4-chome, Kita-ku, Sapporo-shi 001-0038+81-11-708-7275

Aomori

Aomori (oﬃce)

AomoriNissei-Aomori-honcho Bldg. 10F, 3-9, Honcho 1-chome, Aomori-shi 030-0802+81-17-752-6601

Iwate

Morioka (oﬃce)

MoriokaShichijushichi-Nissei-Morioka Bldg. 4F, 3-10, Odori 3-chome, Morioka-shi 020-0022+81-19-613-3270

MiyagiSendaiSendai-higashi

Sendai Park Bldg. 2F, 6-1, Kokubun-cho 3-chome, Aoba-ku, Sendai-shi 980-0803+81-80-4097-4758

Akita

Akita (oﬃce)

Akita

Akita Focal Center ALVE 2F, Higashidori-nakamachi 4-1, Akita-shi 010-8506+81-18-893-6491

Yamagata

SakataTsuruoka

Sakata-honmachi Bldg. 1F, 5-19, Naka-machi 2-chome, Sakata-shi 998-0044+81-234-22-4686

Fukushima Fukushima

Tohoku-fukushima

I.S.M37 2F, Kita-gorouchi-machi 7-5, Fukushima-shi 960-8131+81-24-531-4863

Ibaraki

Mito

Mito-kita

Mito FF Center Bldg. 1F, 4-10, Minami-machi 3-chome, Mito-shi 310-0021+81-29-231-6541

Tsuchiura

Tsuchiura

Regal Tsuchiura Bldg. 3F, 16-12, Sakura-machi 1-chome, Tsuchiura-shi 300-0037+81-29-825-2334

Gunma

Maebashi

Maebashi

Gunma-ken JA Bldg. 3F, Kamesato-machi 1310, Maebashi-shi 379-2147+81-27-265-0029

Saitama

Omiya

Omiya

Omiya-nishiguchi-Daiei Bldg. 3F, 287, Sakuragi-cho 2-chome, Omiya-ku, Saitama-shi 330-0854+81-48-647-6751

Kawaguchi

Urawa

Kawaguchi-Center Bldg. 13F, 1-8, Honcho 4-chome, Kawaguchi-shi 332-0012+81-48-227-3897

Kawagoe (oﬃce)

Kawagoe

Kawagoe-ekimae Bldg. 8F, Wakita-honcho 16-23, Kawagoe-shi 350-1123+81-49-291-2820

Chiba

Chiba

Sunlight Bldg. 1F, Shinden-cho 4-22, Chuo-ku, Chiba-shi 260-0027+81-43-241-1129

Funabashi

Funabashi

Face Bldg. 7F, 3-1, Honcho 1-chome, Funabashi-sh 273-0005+81-47-424-7068

Kashiwa

MatsudoKashiwa-higashiguchi Kaneko Bldg. 1F, 8-1, Kashiwa 4-chome, Kashiwa-shi 277-0005+81-4-7160-3112

Ichikawa (oﬃce)

Ichikawa

Aiai Bldg. 3F, 7-6, Ichikawa 1-chome, Ichikawa-shi 272-0034+81-47-706-3657

Shinjuku

Shinjuku

Matsuoka-Central Bldg. 8F, 7-1, Nishi-shinjuku 1-chome, Shinjuku-ku 160-0023+81-3-3343-5173

MachidaHachioji

Nisshin-machida Bldg. 5F, 2-4, Naka-machi 1-chome, Machida-shi 194-0021+81-42-720-2102

Tachikawa

TachikawaSuzuharu Bldg. 6F, 7-16, Akebono-cho 2-chome, Tachikawa-shi 190-0012+81-42-521-1683

Kokubunji

Tachikawa

Aoki Bldg. 2F, 1-31, Minami-cho 2-chome, Kokubunji-shi 185-0021+81-42-359-8452

Omori

Ota

Toshin Bldg. 5F, 8-26, Sanno 2-chome, Ota-ku 143-0023+81-3-3771-6622

Hachioji (oﬃce)

Hachioji

FT-Bldg-Hachioji 3F, Yokoyama-cho 22-1, Hachioji-shi 192-0081+81-42-631-5370

Adachi (oﬃce)

AdachiRoyal-Ayase 2F, 24-1, Ayase 2-chome, Adachi-ku 1200005+81-3-5650-5200

Edogawa (oﬃce)

Edogawa

Kotsu-kaikan-Ichinoe Bldg 3F, 14-1, Ichinoe 8-chome, Edogawa-ku 132-0024+81-3-5663-7527

Nerima (oﬃce)

NerimaWICS Bldg. 1F, 52-1, Higashi-Oizumi 6-chome, Nerima-ku 178-0063+81-3-6904-6360

Musashino (oﬃce)

Musashino

Mitaka-Yamada Bldg. 3F, 6-4, Naka-cho 1-chome, Musashino-shi 180-0006+81-422-56-8039

Koto (oﬃce)

Koto

Nihonseimei-Kameido Bldg. 5F, 22-17, Kameido 2-chome, Koto-ku 136-0071+81-3-5875-1903

Yokohama

Yokohama-naka

Sky Bldg. 18F, 19-12, Takashima 2-chome, Nishi-ku, Yokohama-shi 220-0011+81-45-451-5712

Totsuka

Yokohama-nishi

No.5-Yoshimoto Bldg. 3F, Kami-Kurata-cho 498-11, Totsuka-ku, Yokohama-shi 244-0816+81-45-861-7877

Mizonokuchi

Takatsu

Nocty-plaza1 10F, 3-1, Mizonokuchi 1-chome, Takatsu-ku, Kawasaki-shi 213-0001+81-44-850-2133

Sagamiono

Sagamihara

Odakyu-Sagamiono-StationSquare 1F, 8-1, Sagamiono 3-chome, Minami-ku, Sagamihara-shi 252-0303+81-42-767-1015

Fujisawa (oﬃce)

Fijisawa

Fujisawa-Morii Bldg. 6F, Fujisawa 496, Fujisawa-shi 251-0052+81-466-55-2280

Atsugi (oﬃce)

Atsugi

My-Atsugi Bldg. 6F, 11-18, Naka-cho 3-chome, Atsugi-shi 243-0018+81-46-204-6610

Shinyokohama

KohokuKaede-No.2 Bldg. 3F, 5-10, Shinyokohama 2-chime, Kita-ku, Yokohama-shi 222-0033+81-45-620-9743

Niigata

Niigata

Niigata-higashi

Place-Niigata 6F, 3-26, Higashiodori 2-chome, Chuo-ku, Niigata-shi 950-0087+81-25-244-9246

ToyamaToyamaToyamaApia-Shopping-Center 2F, 11-1, Inarimotomachi 2-chome, Toyama-shi 930-0010+81-76-444-1328

Ishikawa

Kanazawa

Kanazawa-kita

17-30, Naruwa 1-chome, Kanazawa-shi 920-0804+81-76-253-2230

Fukui

Fukui (oﬃce)

Fukui

AOSSA Bldg. 2F, 4-1, Teyose 1-chome, Fukui-shi 910-0858+81-776-26-6070

Nagano-minami

Sano Bldg. 1F, Nakagosho 45-1, Nagano-shi 380-0935+81-26-226-8633

Ueda (oﬃce)

KomoroUeda-ekimae-Bldg-Pareo 6F, 8-1, Tenjin 1-chome, Ueda-shi 386-0025+81-268-71-0909

Gifu

Gifu

Gifu-kita

Orchid-park-west 3F, 23, Koran 2-chome, Gifu-shi 500-8891+81-58-254-8556

Shizuoka

Shizuoka

ShizuokaSouthPot-Shizuoka 2F, Minami-cho 18-1, Suruga-ku, Shizuoka-shi 422-8067+81-54-288-6842

NumazuNumazuNissei-star Bldg. 4F, 8-23, Otemachi 3-chome, Numazu-shi 410-0801+81-55-954-1322

Hamamatsu (oﬃce)

Hamamatsu-higashi

Sala-plaza-Hamamatsu 5F, Nishizuka-cho 200, Higashi-ku, Hamamatsu-shi 435-0044+81-53-545-9962

NagoyaNakamuraImon-Nagoya Bldg. 2F, Tsubaki-cho 1-16, Nakamura-ku, Nagoya-shi 453-0015+81-52-453-0062

Chikusa

Osone

Chikusa Bldg. 6F, 15-31, Aoi 3-chome, Higashi-ku, Nagoya-shi 461-0004+81-52-931-4701

Chiba

Tokyo

Kanagawa

Nagano Nagano

Aichi

White Paper on Labor and Social Security Attorney

77Name of theName of the Center
Prefecture

Pension Service
Branch Officefor the Area

Mie

Tsu (oﬃce)

Tsu

Morinaga-Mie Bldg. 1F, Marunouchi-yosei-cho 4-1, Tsu-shi 514-0036+81-59-264-7701

Shiga

Kusatsu

Kusatsu

Kintetsu-dept. Kusatsu 5F, 1-50, Shibukawa 1-chome, Kusatsu-shi 525-0026+81-77-564-1174

Kyoto

Uji

Kyoto-minami

Nishiura 54-2, Hirono-cho, Uji-shi 611-0031+81-774-43-3737

Kyoto (oﬃce)

Kyoto-nishi

MEW-Hankyu-Katsura (EAST) 5F, Katsuranozato-cho 17, Nishikyo-ku, Kyoto-shi 615-8073+81-75-950-5237

TennojiTennojiActy-Tennoji 2F, Minami-kawahori-cho 10-17, Tenjoji-ku, Osaka-shi 543-0054+81-6-6779-3521

Suita

Suita

Melode-Suita 2-bankan 10F, 3-1, Katayama-cho 1-chome, Suita-shi 564-0082+81-6-6369-4800

Sakai-higashi

Sakai-higashi

Sakai-higashi-Hachiko Bldg. 7F, 1-21, Nakakawara-machi 1-chome, Sakai-ku, Sakai-shi 590-0077+81-72-238-7663

Hirakata

Hirakata

Urban-Ace-Hirakata Bldg. 2F, Okahigashi-cho 5-23, Hirakata-shi 573-0032+81-804706-9762

Joto

Joto

Toyo-plaza-gamo Bldg. 1F, 8-24, Chuo 1-chome, Joto-ku, Osaka-shi 536-0005+81-6-6930-5601

Higashi-osaka

Higashi-osaka

NTT-nishinihon-higashiosaka Bldg. 1F, 18-12, Eiwa 1-chome, Higashiosaka-shi 577-0809+81-6-6736-6571

Toyonaka

Toyonaka

Toyonaka-kokashita-tenpominami-Block 1F, 1-3, Honmachi 1-chome, Toyonaka-shi 560-0021+81-701319-5576

Nakamozu

Sakai-higashi

Sakai Chamber of Commerce Bldg. 1F, Nagasone-cho 130-23, Kita-ku, Sakai-shi 591-8025+81-72-258-4701

Kita-suma

Suma

Natani-center Bldg. 7F, 2-5, Nakaochiai 2-chome, Suma-ku, Kobe-shi 654-0154+81-78-797-7520

Amagasaki

Amagasaki

Tsukaguchi-sunsun-town-2ban-kan 2F, 2-208, Minami-tukaguchi-cho 2-chome, Amagasaki-shi 661-0012+81-6-6424-2885

Himeji

Himeji

Neoﬃce-himeji-minami 1F, 53, Nonen-cho 2-chome, Himeji-shi 670-0961+81-79-221-5128

Nishinomiya (oﬃce)

Nishinomiya

Akuta-nishinomiya-higashikan 1F, Kitaguchi-cho 1-2, Nishinomiya-shi 663-8035+81-798-61-3731

Nara

Naran

Nara

Shinomiya-center Bldg. 1F, 281, Omiya-cho 4-chome, Nara-shi 630-8115+81-742-36-0370

Wakayama

Wakayama (oﬃce)

Wakayama-higashi

Sompo-Japan-Wakayama Bldg. 1F, 32-1, Misono-cho 3-chome, Wakayama-shi 640-8331+81-73-424-5603

OkayamaOkayamaOkayama-nishiShowa-cho 4-55, Kita-ku, Okayama-shi 700-0032+81-86-251-0130

Hiroshima

Hiroshima

Hiroshima-higashi Hiroshima-Intesu Bldg. 1F, Hashimoto-cho 10-10, Naka-ku, Hirosima-shi 730-0015+81-82-227-1091

Fukuyama

Fukuyama

Esutoparuku 6F, Higashi-sakura-machi 1-21, Fukuyama-shi 720-0065+81-84-926-7955

Yamaguchi

Hofu

Yamaguchi

Houfu-koso-No.3-Bldg. 3F, 8-25, Ebisu-machi 1-chome, Hofu-shi 747-0036+81-835-25-8222

Tokushima

Tokushima (oﬃce)

Tokushima-kita

Nissei-tokushima Bldg. 8F, 11, Yaoya-machi 2-chome, Tokushima-shi 747-0841+81-88-657-3081

KagawaTakamatsu (oﬃce)

Takamatsu-nishi

Kagawa-sanyu Bldg. 5F, Kajiya-machi 3, Takamatsu-shi 760-0028+81-87-811-6020

Ehime

Matsuyama (oﬃce)

Matsuyama-higashi

Nihonseimei-matsuyamashi-ekimae Bldg. 5F, Hanazono-machi 1-3, Matsuyama-shi 790-0005+81-89-931-6120

Fukuoka

Kita-kyushu

YahataKurosaki-techno-plaza Ⅰ 1F, Nishimagari-machi 2-1, Yahatanishi-ku, Kita-kyushu-shi 806-0036+81-93-645-6212

Saga

Tosu (oﬃce)

Saga

Tosu-city-hall-Higashi-bekkan 1F, Shukumachi 1118, Tosu-shi 841-0052+81-942-50-8161

Osaka

Hyogo

Address

TEL

NagasakiNagasaki (oﬃce)

Nagasaki-minami Iwasaki Bldg. 5F, Chitose-machi 2-6, Nagasaki-shi 852-8135+81-95-842-5123

Kumamoto

Kumamoto

Kumamoto-nishi

Taiyoseimei-kumamoto-No.2 Bldg. 3F, Hanabata-cho 4-1, Chuo-ku, Kumamoto-shi 860-0806+81-96-206-2444

Oita

Nakatsu (oﬃce)

Beppu

Nakatsu-city-hall-bettou 2F, Toyoda-machi 14-3, Nakatsu-shi 871-0058+81-979-64-7992

MiyazakiMiyazaki (oﬃce)

Miyazaki

Miyako-city 2F, 6-28, Oyodo 4-chome, Miyazaki-shi 880-0902+81-985-63-1071

Kagoshima

Kagoshima (oﬃce)

Kagoshima-kita

Nansei-Izuro Bldg. 6F, Daikoku-cho 2-11, Kagoshima-shi 892-0825+81-99-295-3326

78White Paper on Labor and Social Security Attorney

4

Chapter . Organization, Finance, etc.

5 Publications
The Federation publishes and distributes Practical books that will be useful for Sharoushis ʼ daily job.
Some books are sold at bookstores across Japan for the convenience of the general public.

Titles
Detailed Explanation of Labor and Social Security Attorneys Act

Practical Consultation on Labor Insurance

Six Laws of Social Insurance and Labor Management

Practical Consultation on Social Insurances

Sharoushi Handbook

Sharoushi notebook

Practical Consultation on Labor Standards Law

Monthly Sharoushi

White Paper on Labor and Social Security Attorney

79

White Paper on Labor and Social Security Attorney
Published in March 2021

Publisher : Japan Federation of Labor and Social Security
Attorneyʼs Associations
Location : 3-2-12 (Shakaihokenromushi kaikan), Nihonbashi
Hongoku-cho, Chuo-ku, Tokyo, Japan 103-8346
Tel : +81-3- 6 225- 4864