CASE STUDY

Automating access is an
automatic success

Key Facts

Renaissance Credit reduces access provisioning
from days to minutes while maximising security
for compliance with comprehensive identity
management toolCompany

Renaissance Credit

Industry

Banking & FinanceCountry

RussiaEmployees

7,000

Websitewww.rencredit.ru
Challenges
Renaissance Credit wanted
to make access provisioning
significantly faster for new
starters selling financial
services in department stores.
Results
The company deployed
Identity Manager to maximise
provisioning and deprovisioning
processes.
ProductsIdentity Manager

Access management is often a significant cost for businesses. Companies
find traditional management solutions time-consuming to administerbecause of their complexity. What’s more, unless access can be provided
in a timely manner, this method of provisioning can reduce a firm’s ability
to adapt quickly to new business opportunities.
Renaissance Credit in Russia, owned by ONEXIM Group, needed
to simplify its provisioning and deprovisioning processes withoutcompromising security or jeopardising compliance. The company operates
thousands of point of sale (POS) locations in department stores acrossRussia, where staff sell financial products to customers looking to buy
goods and services.
A business-critical system
The firm used a third-party service provider to manually provision anddeprovision access rights. With a high churn rate of employees at the POS
locations, the challenge was to give new starters secure, fast access to“We have improved the agility of thebusiness with Identity Manager. We
can bring on new starters much faster at
our POS locations in stores across Russia.”
Dmitry Sturov, Head of Information Security, Renaissance Credit

the six or more applications theyrequired on a daily basis. Dmitry
Sturov, Head of Information
Security at Renaissance Credit,
says: “Our systems are missioncritical. Without them, oursales representatives can’tsell our financial products. Toooften there were mistakes inprovisioning and it could takeone or two days for access tobe established.”
Access rights provisioned
in minutes instead of days
Renaissance Credit solved its
access management challenges
with Identity Manager. Sturov
says: “We ran a proof of concept
with Identity Manager and wereamazed at its simplicity. As aresult, we began using it tocontrol access management
and provide access rights inminutes, whereas before it
could take days.”
He adds: “We have improved
the agility of the business withIdentity Manager. We can bringon new starters much fasterat our POS locations in stores
across Russia.”

Eliminating system accessdelays
Personnel gain timely accessto applications because
provisioning and deprovisioning
are largely automated, and soerrors are a thing of the past.
“Mistakes can take a coupleof days to fix so with Identity
Manager you’re potentiallyregaining that lost productivity,”says Sturov.
In-house provisioning anddeprovisioning createssavings
The company no longer has topay a third-party organisation
to control provisioning anddeprovisioning. “We’ve bought
access management in-housewith Identity Manager, helping
us to reduce our IT costs,”
comments Sturov.
Auditing completed indays rather than weeks
Sturov highlights how mucheasier governance is withthe solution compared with
before. Today, the company
can complete access audits forgovernance reports in no time.
“We can see who has access

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to what with just a couple ofcommands in Identity Manager,”he says. “Last year, it took us
almost a month to prepare a fullaudit, but now we can do it injust a few days.”
Self-service possibilities
highlight future value ofsoftware
Sturov also says the value ofthe firm's software investment
will increase over time as
the company adopts morefeatures of Identity Manager.
He comments: “We’re currently
exploring the self-service accessportal. It looks to be a great
way to reduce IT effort andresources, and speed up accessmanagement even further.”
About One Identity
The One Identity family ofidentity and access management(IAM) solutions, offers IAM
for the real world including
business-centric, modular andintegrated, and future-readysolutions for identity governance,access management, andprivileged management.
Learn more: OneIdentity.com