Identifying Transportation
Solutions to Improve Access toEconomic Opportunities
April 30, 2019

Housekeeping Items
 Ask questions anytime using the chat feature Webinar recording & PPT slides will be available
next week at: https://nationalcenterformobilitymanagement.org/webinars/
 Unable to listen through your computer
speakers? Dial: 1-888-363-4749 Code: 3416870#– Don’t put us on hold
– Mute your phone until you want to ask a question

Agenda Welcome - Administration for Children and Families (ACF), Angela Greenand Erica Fleischer Coordinating Council on Access and Mobility (CCAM): What’s happening
at the National level - Federal Transit Administration (FTA), DanielleNelson
 Innovation across FTA - Region 5, Susan Weber & FTA 7, Cathy Monroe Overview of Mobility Management as a Solution - National Center forMobility Management (NCMM), Judy Shanley Ohio Statewide Mobility Management - Ohio DOT, Olivia Hook
 Iowa Statewide Mobility Management - Iowa DOT, Jeremy Johnson-Miller
 Q&A

ACF Policy Priorities
ACF Policy Priorities• Promotion of work and self-sufficiency• Promoting fatherhood in human services• Focus on early childhood education programs• Primary prevention in child welfare• Data and interoperability• Removing barriers, streamline processes and reduce duplication

Coordinating Council on
Access and Mobility (CCAM)
Danielle Nelson,
Office of Program Management,
Rural and Targeted Programs
Danielle.Nelson@dot.gov(202) 366-2160

April 30, 2019

Coordinating Council on Access and Mobility (CCAM)
MissionHistory

The CCAM issues policy
recommendations andimplements activities that
improve the availability,accessibility, andefficiency of transportation
for the following targeted
populations:

The CCAM is an interagency partnership established in 2004 by
Executive Order 13330 to coordinate the efforts of the federal agencies
that fund transportation for targeted populations.

People withDisabilities

DOT
Secretary

Older Adults
Individuals of Low
IncomeOrganization

HHS
Secretary

ED
Secretary

DOL
Secretary

VA
Secretary

USDA
Secretary

HUD
Secretary

DOI
Secretary

Attorney
General

SSA
Comm’rNCD Chair

6What federal programs fund transportation?
Below is a sample of the 80+ federal CCAM programs, that may fund transportation
services for people with disabilities, older adults, and/or individuals of low income.
Department of Health andHuman Services (HHS)••••••

Children’s Health Insurance
Program (CHIP)
Medicaid
Block Grant for Community
Mental Health Services
Centers for Independent Living(CILs)
Older Americans Act (OAA)
programs
Health Center Program

Did you know?
If an organization receives funding fromone of these programs, a portion of thefunds may be used for transportation
services.
Funding recipients may collaborate acrossthese federal programs to provide moretransportation options for the community.
Coordinating Council on Access and Mobility

HHS/Administration for Children and Families (ACF) Programs••••••••••••••

Transitional Living Program for Homeless YouthNative Employment Works
Chafee Foster Care Program for Successful Transition toAdulthood
Community Services Block Grant Discretionary Awards
Temporary Assistance for Needy Families
Refugee and Entrant Assistance State/Replacement Designee
Administered Programs (Transitional and Medical Services andSocial Services Formula Grants Only)
Refugee and Entrant Assistance - Voluntary Agency Programs(Matching Grants Only)
Community Services Block Grant
Refugee and Entrant Assistance - Discretionary Grants (Refugee
Health Promotion, Targeted Assistance and Social Services
Discretionary Grants Only)
Refugee and Entrant Assistance - Wilson/Fish ProgramHead Start
Social Services Block Grants
Child Care and Development Fund (CCDF)
9Promoting Safe and Stable Families

Destination Coordination: Access for All Americans
Coordinated transportation ensures that otherwise underserved populations, such as people of low
income, older adults, and people with disabilities, are able to contribute to their community and theeconomy and lead healthy, productive lives.

Coordinated transportation fosters:
Availability andAccessibility

Efficiency

Innovation

Provide more transportation options
by streamlining policies andencouraging collaboration.

Share resources, save funds, andreduce redundancy within the 80+
federal programs that fundtransportation.

Improve customer service bydeveloping and implementing futuretransportation models.

82018 CCAM State Focus Group Findings
The barriers to transportation coordination reported by focus group participants are organized intobarrier categories. The following barriers emerged across a majority of focus group sessions andstakeholder groups as the most prevalent barriers to coordination.
Barrier

Description

LimitedAwareness

A lack of awareness of the federal funding sources available for human service
transportation, the policies that enable transportation coordination, and/or thecommunity’s transportation options for targeted populations

Unengaged
Stakeholders

Challenges associated with establishing and maintaining the organizational andcommunity partnerships necessary to pursue transportation coordination

Program
Restrictions

Reporting obligations, eligibility criteria, trip purpose restrictions, and otherprogram rules that make it difficult to coordinate across different transportation
programs

Insufficient
Incentives

A lack of incentives or financial motivation for human service providers to pursue
transportation coordination initiatives

LimitedFederalGuidance

An absence of the federal guidance that states and local communities need tocoordinate transportation in compliance with federal law

9Coordinating Council on Access and Mobility

Is Coordination Happening?
The National Center for Mobility Management (NCMM) conducted a survey to gather input from local
stakeholders and to inform the strategic direction of the CCAM.

The NCMM survey:
Was designed to identify promising practices, barriers, andchallenges around coordinated transportation
Reached 200 individuals who work at transportation and human services
organizations that receive HHS funding1
Was conducted from June to November 2018
The next slides analyze a selection of the survey questions, considering only theresponses from respondents who receive HHS funding.
1A total of 549 respondents completed at least part of the survey. During the data cleaning process, 22 responses were removed due to incomplete orlow-quality responses. 527 respondents were included in the final overall analysis.
Note: The percentages in the figures throughout this report may not add to 100% due to rounding.

Coordinating Council on Access and Mobility – NCMM Survey Analysis (HHS Results)

10

Figure 1: Transportation Coordination Activities
Question: Does your organization or its grantees participate in the following transportation
coordination activities? Select all that apply.
44%

Participate in state, regional, or local coordinating councils

42%

Participate in coordinated transportation plan development

29%

Sharing transportation data across organizations

27%

Grouping trips among constituents served by your organization

17%

Combining federal funding sources to cover transportation costs
Joint application for grants

14%

Shared driver training between two or more agencies

14%Grouping trips with beneficiaries of other programs/organizations

13%

Key Takeaway: HHS-fundedrespondents most frequently
participate in coordinating
councils, but a significant
number do not participate inany transportation coordination
activity.

11%

Cost-sharing arrangements with other programs/organizations

9%

Sharing vehicles across organizations

7%

Sharing information technology solutions across organizations

6%

Shared vehicle maintenance between two or more agencies

4%

Sharing staff

9%

Other

29%

None of the above

0%

10%

n=139
Coordinating Council on Access and Mobility – NCMM Survey Analysis (HHS Results)

20%

30%

40%

50%

11Figure 2: Availability
Question: Please indicate the level to which you agree or disagree with the following statements:

Lack of transportation prevents people from accessing
services provided by my organization or my organization’s
grantees

7%

There are enough transportation options available in myregion to meet the transportation needs of my constituents

0%
Strongly disagree

Disagree

27%

62%

51%

35%

20%

Neither agree or disagree

40%
Agree

60%

8%

80%

100%

Strongly agree

Key Takeaway: Almost all HHS-funded respondents believe that their communities lacksufficient transportation services and options, impeding access to HHS-funded services.
n=123
Coordinating Council on Access and Mobility – NCMM Survey Analysis (HHS Results)

12

CCAM

Coordinating Council onAccess and Mobility
The Coordinating Council on Access and Mobility (CCAM) directed the development of an
Advancing Mobility Management Course offered by the National Transit Institute (NTI). The new
2-day course aims to improve coordination between transit and non-traditional stakeholders.
The interactive course highlights community partnerships that improve coordination and helps
participants identify new partners to expand networks and resources. The course is free forpublic transit and government agencies.

2019 Courses:

February 4-5, 2019 – Stockton, CAApril 23-24, 2019 – Des Moines, IAMay 8-9, 2019 – Charleston, WV
June 11-12, 2019 – Anchorage, AK*2020 Course Dates TBD –one course will be offered at the Minnesota DOT in St. Paul, MN
The course is designed to build the capacity of community professionals to implement and scale
up mobility management strategies and initiatives, and expose participants to promising
practices in the field.

Register: www.ntionline.com/advancing-mobility-management

Coordinating Council on Access and Mobility

Susan (Region 5) & Cathy (Region 7)

Region 5

https://www.rtachicago.org/riderresources/accessible-transit/videos-rtamobility-management-programRegion 7•• Kansas City Area
Transportation Authority

o RideshareKC's mission is toincrease mobility and reduce
congestion by providing
information on and promoting
commuter transportation services
o RideKC Freedom On-Demand Kansas City’s app-based, same-day
transportation service.

Bi-State Development Agency – St. Louis,
MOo Link Market - Fresh Food Kiosks at Metro
Stations• Partners: Missouri Dept. of Health& Bi-State Development Agency
o Program aimed at offering
healthy items to residents of socalled food deserts.

o Links 2 Health - Accessing Rides toCommunity Healthcare• Partners: St. Louis Dept. of Public
Health & Bi-State Development
Agencyo Utilizing public health mobile clinics atpublic transit station to bridge silos &health care for public transit riders along
their route.

o MetroMarket Bus - Mobile Farmer’sMarketMobility Management as a Solution
 Judy L. Shanley, Ph.D.
 Asst. VP, Education & Youth Transition
 Easterseals Director, National Center for
Mobility Management

Mobility Management: Creating aPlatform for Innovation
Coordinated approach to designing and delivering transportation service
Opportunity to implement coordinated transportation plans
Customer driven
Creates a network—public transit, private operators, cycling andwalking, volunteer drivers.
 Deliver the transportation options that best meet the community’sneeds based on needs and dataMobility Management is…

BOOTS ON THEGROUND

What is Going on Nationally?
NCMM State of the States Report

Schlossberg, based on Mattessich & Monsey

Building a Statewide Network
NCMM Mobility Management: State of theStates Report Reached out to 49 state-level professionals
 Thirty states responded – 21 completedsurvey

What Statewide Networks Look Like Geographic scale Lead agency – DOTs– 8 indicated they were aligned with state coordination efforts

 Establishing agency – mostly DOTs
 Funding sources– Mix – state funding & member organizations

 Sixty-seven percent of networks > 10 members
 5 out of 14 had performance measurement plans formobility managers; Only one had a performancemeasurement plan for network.

Of those communities being served bymobility managers, we can systematically
prove that the community has a greater
acceptance of public transit, and stronger
knowledge of services available.
Nevada DOT

The National Center for Mobility
Management
The mission of the National Center for Mobility Management(NCMM) is to facilitate communities to adopt transportation
strategies and mobility options that empower people to live
independently and advance health, economic vitality, selfsufficiency, and community.
www.nationalcenterformobilitymanagement.org

Tap into Resources
National Center for Mobility Management

National Aging and Disability
Transportation Center

Rural Transit Assistance Program

ACL Inclusive Transportation Partnerships

Shared-use Mobility Center27

If you always do what you’ve always done,
you’ll always get what you’ve always got.
In Fierce Conversations, By Susan ScottJudy Shanley, Ph.D.
jshanley@easterseals.com
312-551-7227

Ohio Mobility Management

Olivia Hook
ODOT Statewide Mobility CoordinatorProvide Transportation Information

TravelTraining

Connect individuals with programs

Local Programs
Senior Centers

Transit & Mobility Management Working Together for the Future

MOBILITY MANAGEMENT: Current
state
In Ohio:• 29 Ohio Mobility
Managers• 24 Rural and5 Urban• 11 Covering
Multiple Counties

Transit & Mobility Management Working Together for the Future

What If there are no transportation
options?

Making an impact in thecommunity

Locally Developed Human Service Transportation
Coordinated Plans

Assessment oflocal information
including:• Demographics• All transportation providers• Community Needs fromsurveying the public andpublic meetings• FTA requires this process toinclude elderly and persons
with disabilities• The plan cannot be done
behind closed doors, must
involve public participation• Create achievable short term
and long term solutions toresolve the unmet needs• Is a requirement for mobility
management and STP
fundingGet involved in your local plans

Contact yourlocal mobility
managerIf you do nothave amobility
manager,
search for yourcounty leadagency on theODOT website

Contribute atpublicmeetings andplan surveys

Locally Developed Human Service Transportation
Coordinated Plans
Deviated fixed route in Fayette County from local
apartments, senior center and independent living
facilities to the grocery stores, Wal-Mart, pharmacies,
strip mall and to the gym. Cost is $0.50 per trip on theshuttle with a 1 hour circulation schedule

Coordinated
PlanOutcomes

Employment Shuttle in Logan County tothe Honda manufacturing facilities.

Reduction in trip fares for low-income
individuals in Shelby County

Established a transit system in Mount Gilead, OH and alocal bus shuttle in 2019Identifying Transit Solutions:improving access to economic opportunities

April 30, 2019

HELLO!

Jeremy Johnson-Miller

Mobility & Transit Programs
Administrator
Iowa Dept. of Transportation
Office of Public Transit

John Doe
Jeremy.Johnson-Miller@iowadot.us
managerCoordination Law
1976• Iowa passes first-in-the-nation coordination law• Iowa Code Chapter 324A

1984

• Compliance review process added to Legislation• Ad-Hoc Advisory Council created to develop
Administrative Rules for future coordination in Iowa
• Iowa Administrative Code Chapter 761.910

1991• Iowa Transportation Coordination Council established2006• United We Ride initiative• Introduction to mobility management

2009• JARC & New Freedom grants secured• Iowa Mobility Management Network established• Iowa Code requires (3) member agencies:• Iowa Department of Transportation• Iowa Department of Human Services• Iowa Department of Elder Affairs(now Iowa Department on Aging)Transportation Coordination Council• Current active ITCC member agencies:











Iowa Department on Aging
Iowa Department of Human Services
 Bureau of Refugee Services
 Iowa Medicaid Enterprise
Access2CareAmerican Cancer Society
Iowa Department of Public Health
Iowa Department of Corrections
AARP Iowa
Iowa Developmental Disabilities Council
Iowa Public Transit AssociationIowa Vocational Rehabilitation Services
Iowa’s MPOs and RPAs
Epilepsy Foundation of Iowa
Iowa Mobility Manager’s Network

ITCC Retreat• Formally adopting (3) CCAM Goals:

 Improve Access to the Community ThroughTransportation
 Enhance Cost-Effectiveness of CoordinatedTransportation
 Strengthen Interagency Partnerships &Collaboration with State, Local and Industry Groups

PUBLIC TRANSIT IN IOWA

PUBLIC TRANSIT IN IOWAby the numbers• 35 Public Transit systems, covering all 99 counties• Fiscal Year 2018 Ridership was over 25 Million• 22 Million rides provided by urban systems• 2 Million rides provided by regional systems• 1,700+ public transit vehicles in operation• Funding sources include local funds, tax levies,
passenger revenue, State Transit Assistance, andthe Federal Transit Administration

MAKING THE CONNECTION

http://www.iowadot.gov/iowamobilitymanagement

MAKING THE CONNECTION

mobility management

MAKING THE CONNECTION

Healthcare Partnerships• Iowa Department of Public Health - MOU• Created out of an effort to improve the health andwellbeing of Iowan’s and enhance collaboration• Iowa Walking College• Community Health Needs Assessment• American Cancer Society• Three year grant (Iowa Cancer Consortium)• Provide monetary assistance to patients going tocancer treatment appointments• Connect transit and healthcare through a series ofcommunity meetings and group facilitation

MAKING THE CONNECTION

iowa rideshare• Iowa RideShare was created out of
local conversations in eastern Iowa, finding thatridesharing could solve congestion issues along
the I-380 corridor, during major construction.
• Hosted by the Iowa DOT, services are availablestatewide, connecting riders on many levels:• Vanpool• Carpool• Transit Buddies• Walking Buddies• Biking Buddies

PUBLIC TRANSIT IN IOWA

iowa rideshare

PUBLIC TRANSIT IN IOWA

iowa rideshare

PUBLIC TRANSIT IN IOWA

employment• Employer Vanpool is a unique partnership that cantransform the overall connectivity of the region• NICE Bus, Mason City to Forrest City
• Iowa DOT – Special Projects Grant• Purchase 2 buses, 2 years operating• Lack of employees in rural areas, look tourbanized areas for recruitment• FY2014: 5800 riders• FY2016: 8800 riders

PUBLIC TRANSIT IN IOWA

employment• DART – Des Moines, IA• Employee Support Program• Employer pays all/part of bus pass
• Reduce congestion/need for parking• DART RideShare• Large employers, Banks, Law Firms, Healthcare,Schools, service organizations, State offices, non-profits• https://www.ridedart.com/fares/employer-support-programs• Business Development• (2) new routes created to manufacturing plants
without access to bus routes.
• Employer pays for employee bus fare

THANKYOU!

Iowa Public TransitIowadot.gov/transit

Thoughts, Ideas, Questions?