THE TRAIL AMBASSADORSGUIDEBOOK
Advocates Inspiring Good Behavior

Presented by:
GEORGIA APPALACHIAN TRAIL CLUBGeorgia Appalachian Trail Club manages, maintains, and protects the Appalachian National Scenic Trailin Georgia with volunteers from its membership and the interested public.
The Georgia Appalachian Trail Club promotes the appreciation of the Appalachian National Scenic Trailand natural outdoor places through education and recreational activities, with an emphasis onconservation ethics and protection of the forests, their natural resources and wilderness areas.

The Trail Ambassadors mission is to enhance the hiker’s
experience through sustainable backcountry ethics.

www.georgia-atclub.org
https://www.fs.usda.gov/main/conf/home
Version 3.4, January 2018www.appalachiantrail.org
www.lnt.org

Table of Contents
INTRODUCTION ..................................................................................................................... 5
WHY TRAIL AMBASSADORS DO WHAT THEY DO? ................................................................ 6
Historical Context.................................................................................................................................. 6
Background of the Georgia Appalachian Trail - Trail Ambassador Program ........................................ 72017 Trail Ambassador Support – By the Numbers .............................................................................. 8
WHO ARE TRAIL AMBASSADORS?......................................................................................... 9
Trail Ambassador Levels........................................................................................................................ 9
WHAT DO TRAIL AMBASSADORS DO? ................................................................................ 10
Patrol Overview ...................................................................................................................................... 12
Patrol Priorities ................................................................................................................................... 12
Patrol Guidelines ................................................................................................................................. 12
Types of Patrols ................................................................................................................................... 13
Trail Ambassador – A Day in the Life .................................................................................................. 14Interacting With the Public ..................................................................................................................... 16
General Guidelines for Interacting with the Public............................................................................. 16
Using WISDOM .................................................................................................................................... 18
Real-World Scenario ........................................................................................................................... 19
HOW DO TRAIL AMBASSADORS DO WHAT THEY DO? ....................................................... 20
Patrol Planning and Research ................................................................................................................. 20
Websites and Apps.............................................................................................................................. 21
Primary Websites ................................................................................................................................ 21
Additional Websites ............................................................................................................................ 22
Navigation ........................................................................................................................................... 23
Weather .............................................................................................................................................. 24
Social Media ........................................................................................................................................ 25
The Trail Ambassador’s Equipment .................................................................................................... 26
The Trail Ambassador’s Uniform............................................................................................................. 28
Patrol Scheduling .................................................................................................................................... 29
Trail Ambassador Scheduling Tool ...................................................................................................... 29
Using the Trail Ambassador Scheduling Tool ...................................................................................... 30

Communications ..................................................................................................................................... 32
Daily Check-In/Out Policy.................................................................................................................... 32
Communications – Using a SPOT Device: Quick Reference ................................................................ 33
Communications: Missed Check-in – Orange Condition .................................................................... 34
Emergency Procedures ........................................................................................................................... 35
Guidelines for Emergencies ................................................................................................................ 35
Collecting Information and Reporting .................................................................................................... 38
Using the FastField Application........................................................................................................... 39
Recording Hours...................................................................................................................................... 43
Entering Hours in the GATC Work Trip Database ............................................................................... 43
GATC DOCUMENTS ......................................................................................................... 44
Location Resource Guide ........................................................................................................................ 44
Setting up a SPOT Device ........................................................................................................................ 45
LEAVE NO TRACE DOCUMENTS....................................................................................... 49
The Leave No Trace Principles ................................................................................................................ 49
Authority of the Resource....................................................................................................................... 51
FOREST SERVICE DOCUMENTS........................................................................................ 57
Trail Ambassador Job Hazard Analysis .................................................................................................... 57
General Forest Orders............................................................................................................................. 61
Bear-resistant Container Requirements ................................................................................................. 64
Limits of Stay ........................................................................................................................................... 66
APPALACHIAN TRAIL CONSERVENCY .............................................................................. 67
ATC Strategic Plan 2015-2019 ................................................................................................................. 67
ATC Policy on Advertising on the Appalachian Trail ............................................................................... 69
ATC Guidance on Special Use Permits .................................................................................................... 70
ATC Policy on Wilderness........................................................................................................................ 71
ATC Suggestions for Providing Trail Magic ............................................................................................. 72
ATC Poster on Norovirus Prevention ...................................................................................................... 73
Appalachian Trail Ridge Runners – Job Description................................................................................ 74
HIKING REFERENCES ....................................................................................................... 78
Hanging a Bear Bag – the PCT Method ................................................................................................... 79
First Aid Checklist .................................................................................................................................... 80

Trail Ambassadors Guidebook

INTRODUCTIONINTRODUCTION
This Guidebook is intended to inform the reader regarding the Trail Ambassadors program bydetailing the Who?, What?, Where?, Why? and How? of the trail ambassadors of The Georgia
Appalachian Trail Club. But we will not proceed in that order. Let’s begin with the Why.

This Guidebook is all about you, the trail ambassador.
Without selfless individuals willing to devote their timeand energy to this cause, there would be no need for thisGuidebook and the Trail would suffer from your absence.

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WHY TRAIL AMBASSADORS DO WHAT THEY DO?

WHY TRAIL AMBASSADORS DO WHAT THEYDO?
Historical Context
This question might be better understood as, “Why is there a Trail Ambassadors program in the firstplace?” How did we get to a point in history where there was room for such an idea as this?
In 1921 Benton MacKaye wrote his now-famous article entitled, “An Appalachian Trail: a Project inRegional Planning.” In that article he proposed a footpath that would serve as a sort of retreat or
refuge from a civilization which was becoming too mechanized.”1 At the time, the idea that American
citizens might want to hike and camp in the mountains was a novel one. In 1930, when a few
individuals decided to organize the Georgia Appalachian Trail Club in order to implement MacKaye’s
idea in Georgia, it was difficult just trying to get folks to come to the first meeting to discuss it. Eddy
Stone, Assistant State Forester for the State of Georgia asked his assistant, Charlie Elliott to form theClub. When Charlie called the first meeting no one besides Charlie showed up. On the second attempt
to hold the meeting, only the janitor showed up.2 On November 1, 1930, the organizational meeting
was actually held and the Georgia Appalachian Trail Club was born. Since that time, faithful members
have promoted the AT in Georgia as one of the best hiking trails anywhere.
One of the reasons for this guidebook is that we have done too good a job. Now the Trail is overused
and abused. Many of those hiking on it know or care little about how precious the resource actually
is. That presents the desperate need for trail ambassadors.
Despite the abundant resources regarding nature, outdoor recreation, and conservation most hikers cometo nature unprepared. It is this lack of concern coupled with the ever increasing number of hikers thatthreaten the resource. Many in the general public who utilize trails in our region are under the impressionthat some government agency, state or federal, will take care of everything and clean up their mess. Of
course we, the volunteers who make up the Georgia Appalachian Trail Club, know different. That’s
because we are the ones who take care of everything and who clean up all the mess.

The dream of the Trail Ambassadors program is that there must be a better way to protect our
beloved Trail. That better way is to meet the hiker on the Trail and teach him or her the better way.
The better way is the principles of “Leave No Trace.”
Benton MacKaye probably never envisioned the need for such principles. He would probably beamazed to discover how many folks come to hike his footpath every year. He would probably be evenmore amazed at the mess those folks leave in their wake.

1

Benton MacKaye. “The Appalachian Trail, a Project in Regional Planning.” Journal of the American Institute of Architects, v.9,
Oct., 1921
2
Harold Arnovitz ed., Friendships of the Trail: The History of the Georgia Appalachian Trail Club 1930-1980 (Marietta, Georgia,
1995), p.14-15.

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Background of the Georgia Appalachian Trail - Trail Ambassador Program
GATC - Presidential Ponderings, December 2016
One of the most damaging aspects of the thru-hiker rush in Georgia is that so many hikers are
inexperienced. They have heard about our wonderful Trail and they want to experience it. They
know little, if anything, about “Leave No Trace.” They purchase some cheap hiking gear and head to
Springer Mountain or Amicalola Falls State Park. They pack the shelters. Overseers spend a lot oftime and effort picking up trash for these newbies. The challenge is how to educate them.
Our own Jay Dement came up with an idea -- trail ambassadors on the Georgia AT. Everyone was not
100% in favor of this plan. Now, to some Jay may seem simply stubborn. I view him as charmingly
persistent. He got the support of the Forest Service and The Appalachian Trail Conservancy. Jay
issued the call for volunteers and arranged extensive training.
The newly trained trail ambassadors along with additional ridgerunners and caretakers were able to
make a huge difference by being present with the hikers along the Trail, especially at the new Hawk
Mountain Campsite. Several thru-hikers who made it all the way to Maine wrote back thanking GATC
for providing such wonderful assistance at a time when they were just starting on their journey.3-Don Hicks, GATC President (2016)

3

Don Hicks, GATC President (December 2016). Presidential Ponderings. https://georgia-atclub.org/news/past-presidentialponderings/201-december-2016-7-

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2017 Trail Ambassador Support – By the Numbers
The 2017 thru-hiker season saw record numbers coming through Georgia.

Following are numbers showing the trail ambassador support during the 2017 thru-hiker season ascompiled from the trail ambassador FastField reports.
Note: these do not represent the total numbers on the trail, just the numbers counted by trail
ambassadors on their patrols.

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WHO ARE TRAIL AMBASSADORS?

WHO ARE TRAIL AMBASSADORS?
The mission of the Georgia Appalachian Trail Club has always been
to manage, maintain, and protect the Appalachian National Scenic
Trail in Georgia.
Since the early days, GATC has served as a model to other trail
maintaining organizations as an example in accomplishing thismission in the most extraordinary fashion.

“The idea of wilderness needs
no defense.
It only needs defenders”
Edward Abbey

As members of GATC, trail ambassadors share this mission, but the focus of what they do is muchsharper. As the number of annual visitors has increased significantly, the threat to the Trail has
become ever more apparent. As stated earlier, the growing numbers of largely uninformed hikers on
the Trail is threatening to destroy it. There is a crucial need to meet hikers on the Trail and attempt toeducate them regarding proper use of this valuable but fragile resource.

Trail Ambassador Levels
There are three levels, or “classes” of trail ambassador, based on their certifications and experience.
Having different classes will allow for more people to participate in the program to increase thepresence on the trail.

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WHAT DO TRAIL AMBASSADORS DO?
Trail ambassadors strive to protect the visitor experience in the wilderness. The tactic chosen toaccomplish this is a proactive effort to reduce social and environmental impacts that each visitor
has when they visit. A trail ambassador’s job is first, to display proper behavior and ethics and,second, to teach that behavior and ethics to other visitors that he/she may encounter. The role oftrail ambassador is one of teacher, not an enforcer of rules.
Whether on the Trail or off, trail ambassadors should
always remain aware that they are representatives of astrong and historical partnership. This partnership includes
the Georgia Appalachian Trail Club, the Appalachian Trail
Conservancy, and the US Forest Service.

AMBASSADOR“an authorized messenger or
representative”
www.dictionary.com

Every activity and action of a trail ambassador must be a reflection of the standards and ethics of allelements of the partnership. When on the Trail, safety standards set by the Forest Service must be
followed at all times. The GATC Trail Ambassador program is governed by a Volunteer Service
Agreement signed by both GATC and the Forest Service. When on patrol trail ambassadors are
considered Federal employees and are covered by Workers Compensation under the Departmentof Agriculture (US Forest Service). That protection is provided with the understanding that trail
ambassadors follow the safety standards included in the Health and Safety Code Handbook (USDepartment of Agriculture FSH 6709 11). In compliance with this Handbook, a Job Hazard Analysis
will be developed for trail ambassadors.
Activities may include:
Serving as a role model by practicing Leave No Trace ethics.
Picking up litter.
Counting overnight visitors.
Helping visitors by answering questions about the local area.
Utilizing Leave No Trace awareness or training along with the “authority of the resource” toeducate visitors on local regulations as well as best practices for enjoying the naturalenvironment. Practicing and promoting Leave No Trace Principles is central to our mission.
Every trail ambassador should be familiar with the principles. (See Appendix D for thecomplete listing and description)
Dismantling fire rings at visitor-created campsites and re-naturalizing the area.
Other support activities requested by the Club such as trail condition reports or shelter andprivy maintenance.

NOTE:Your eyes on the trail can serve to get word of a trail situation back to the Trails
Supervisor or a Section Overseer. Be sure that your notes include sufficient detail toenable the trail crews to find the location of that particular situation.
For more information see: Collecting Information and Reporting.

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Activities should not include:
Taking trash from hikers. (they should be encouraged and empowered to carry it out
themselves)
Driving hikers around.
Providing unsolicited advice on gear or what the terrain is like ahead.
Providing first aid beyond your level of comfort or training. Never administer medication toothers.
Performing regular trail maintenance activities that are the responsibility of the section
overseers.
Trail ambassadors have no law enforcement authority and must avoid any approach that might
imply levels of authority that do not exist. As a rule, it is better to stick to information andencouragement.
It is not incumbent upon trail ambassadors to talk toeveryone. Respect that some visitors have come to theAppalachian Trail to seek respite from societal pressures to“engage” while others relish conversations and meeting
new people.

Approach with a smile.
Listen first.
Seek the best possible outcome withpatience and respect.

Recognize that not all people are people with whom you want to engage. (See the Safety section ofthis Guidebook)
During the peak of the thru-hiker season (March – May) you will most likely encounter what may
seem like an onslaught of visitors. They will come with a variety of expectations and attitudes. If
you feel that you might be getting out of your comfort zone in a given situation, please take a stepback and re-access whether you want to continue to engage or simply note it in a report. Eventually
your skills will grow and you will become more confident in your role as a trail ambassador.

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Patrol Overview
Patrol Priorities
The following are the highest level priorities for the Trail Ambassadors as they are on a patrol.
1. Safety!
Safety of the trail ambassadors
Plan and research your patrol.
Safety is always our first
Schedule your patrol online.
priority!
Check In/Check Out daily.
Safety of all visitors
2. Educating users of the trail.
3. Making a positive impact without visitors feeling overwhelmed by too many “helpful”
ambassadors.
Patrols will be scheduled to minimize any individual’s or group’s exposure to authority.
4. Collecting and reporting information on hikers and trail conditions.

Patrol Guidelines
In general, trail ambassadors should be mindful of and adhere to the following guidelines.
In most cases, trail ambassadors will schedule patrols using a calendar of
ridgerunner/caretaker assignments to avoid duplication of efforts in any specific area.
When on patrol the trail ambassador’s only focus is the job at hand without distractions
such as trail maintenance activities.
Work collaboratively with people from other agencies like ATC ridgerunners, and USFS
Rangers. When necessary, defer to their expertise, skills, and authority.
Before the starting date/time of the patrol, the trail ambassador will notify the Scheduler ofthe intended route and the planned date/time of their check-in at the trailhead. The
Scheduler shall confirm plans with the trail ambassador.
For patrols that span multiple days the trail ambassador will carry a SPOT device. There will
be two check-ins daily using the SPOT device.
At the conclusion of the patrol, the trail ambassador will notify the Scheduler of thedate/time of their check-out at the trailhead and return any loaned equipment.

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Types of Patrols
Patrols should be scheduled to provide a balance between both: adequate coverage in potential
overuse and high-impact areas but also spread out to minimize over-exposure or overwhelming
visitors. Use the Trail Ambassador Scheduler to plan a patrol effectively with these goals in mind.
There three are different type of patrols based on how the trail ambassador plans to interact withhiker either out on the trail hiking or stationary, at a fixed location.
Day Hike
If it’s out on the trail, the conversations will be casual but also fairly short. This only allows for a small
window to impart helpful knowledge. Messages need to be in the form of “elevator pitches.”
Stationary Patrol - Information Station
However fixed locations where hikers are likely to gather, like a shelter or trail head, are great
opportunities to engage in lengthier conversations condusive to education and skill-building as well as
services like a pack shake-down.
Multi-Day
A combination of both a hike and a stationary patrol can be used to plan and execute a multi-day,overnight patrol. This helps to provide coverage at the shelters where Ridgrunners are stationed on
their day’s off.

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Trail Ambassador – A Day in the Life
Following are the daily activities for the various patrols.

Hike Patrol
Performing a day hike.

Stationary Patrol – Information Station
Supporting a fixed location.

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Multi-Day Patrol
Supporting an overnight camping patrol.

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Interacting With the Public
General Guidelines for Interacting with the Public
GATC trail ambassadors serve not only as representatives of GATC. For the visitors in the Forest,
they also represent the GATC partners as well, including The Appalachian Trail Conservancy and the
US Forest Service

Whatever pressures are placed on us while on patrol it is imperative that we always follow thepolicies and procedures of those organizations. Our behavior must always be exemplary.
Most people on the Trail do not realize their errors. They mean no harm. They are simply unawareof their impact on what is often a fragile, irreplaceable resource. Our objective is to engage thesepeople and help them enjoy a better experience by being more responsible. It is usually enough tobe friendly and approachable. Sometimes your presence is enough to instill good behavior. Somevisitors may take the initiative by approaching you.
Do not attempt to engage visitors beyond your skill and comfort level. As always, if you feel
uncomfortable approaching a situation, walk away to a safe position.
There are guidelines to help achieve those goals:
Provide a reassuring presence.
o You will likely make novice hikers more
comfortable just by being there. You should
strive to be a person who can answer theirquestions and guide behavior by knowledge
and by modeling good back country ethics.
Be a person on whom others can rely.
o This includes not only the public but ourpartners as well.
Be a professional.
o Be prepared to deal with the public and others
in a professional manner. Your behavior willreflect on a whole lot more than just yourself.

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Some general areas you will want to avoid:
Misrepresenting your authority.
o Trail ambassadors in uniform may be perceived as having authority similar to aforest service ranger. Make sure you emphasize/clarify your role as an educatorand guide.
o An important rule in Wilderness First Aid is to not exceed your level of training.
Overbearing presence.
o It is important that visitors do not feel an over-bearing presence of authority intheir journey. Plan patrols to reduce that risk.
Talking down to people.
o Any time you are providing helpful information, there is a risk of coming across in
an authoritarian or over-burdening way. Use techniques like Authority of the
Resource and other educational methods to assure visitors that you are a trusted
advisor.
Contention between partners.
o If there is a disagreement between yourself and members of other agencies, likeridgerunners or forest service rangers, please defer to their expertise first. If
needed take the conversation offline and outside of the view of visitors. It’s
important that we always work as a team with a united face to the public.
Contention regarding visitor’s personal choices.
o The decisions people make regarding their gear or plans can be very personal andhas often been the point of contention. It’s important to respect people’s personal
choices. Do not disparage, even if you have strong personal opinions.
o Stay focused on guidance that is grounded in safety and practices recommended by
known and accepted authorities and experts.
o Examples: Referencing specific recommendations from the ATC regarding hygiene to
avoid the stomach bug.
 Referencing Backpacker Magazine or REI when recommending the proper
way pack your backpack.
 Referencing Leave No Trace principles when guiding visitors to proper
campsites.

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Using WISDOM
When encountering visitors on the Trail, try to start with a friendly greeting and ice-breaking
conversation to establish rapport. Always be ready to provide correct information but if you don’tknow the answer, just say so. Refer those who disagree with Forest Service policy to the district
ranger.
If you encounter agitated or hostile visitors on the Trail, do not make the situation by taking an
aggressive approach. Find a convenient exit. Whenever you feel that your personal safety is injeopardy, leave the area immediately. Take careful notes including a description of the individuals
and the location and pass the information on to a Forest Ranger.
You may find that some people are just frustrated and need to vent. Try to listen attentively andsympathetically. You cannot fix every problem. Just try to lower their anxiety as much as possible.
Use WISDOM when initiating contact:

Where are you coming from?
Introduce yourself.
Size up the situation in a non-threatening manner.
Discuss appropriate behaviors.
Outline how it’s a benefit to the resource therefore all of us.
Make a positive impression.

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Real-World Scenario
Trail Ambassador Nancy was on a patrol hiking southbound to Three Forks. On her
way she passed through a lot of northbound thru-hikers that day. As she met people
she introduced herself as a trail ambassador with a quick explanation that she is out on
the trail to provide education and guidance.
She then asked people where they started that day and how far they planned on goingas a way to start a friendly conversation.
As she spoke to hikers she took in the entire picture:
Did they look prepared?
Were they having fun or did they look physically challenged?
Did they look over-packed? Did they have appropriate gear?
Did they have pets?
Did they have a reasonable plan for their capabilities and the conditions of thetrail that day?
Throughout her day, Nancy provided various types of guidance to the people she met
along the way.
She reminded people heading into the bear canister area that they will need tofollow proper food storage in order to respect the wildlife and avoid a
habituating bears to human food.
She saw a woman who looked over-burdened and suggested she could
reevaluate her gear when she got to Neels Gap. She explained that will
mitigate the chances of gear left at a shelter or worse, in the woods andimpact the environment. The woman resisted the suggestion stating that she
was an accomplished hiker from Germany. Nancy enthusiastically welcomed
her to the U.S. as well as the AT and just reminded her that the option was
there at Neels Gap if needed.
She helped some people make educated decisions about which campsites andshelters to stay to help prevent over-crowding or impacts from stealthcamping.
Most importantly, Nancy made sure to greet each hiker with a smile and shared herenthusiasm for the trail. She offered supportive encouragement for people who arejust getting started.

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HOW DO TRAIL AMBASSADORS DO WHATTHEY DO?
Patrol Planning and Research
One key point to always remember is that trail ambassadors are on patrol to assist hikers. Most of
your patrol will involve engaging hikers. Most likely you will find yourself approached by a variety ofhikers, including day hikers, with a range of questions.
Our presence demonstrates our commitment to the Trail and the surrounding environment. The
following guidelines are provided to assist you in planning your patrol.
1. Select a section.
GATC is responsible for all of the Appalachian Trail in Georgia, which is marked with white blazes, andother connecting and side trails, which may have blue or green blazes.
Certain sections have very high usage. The high volume of traffic and difficulty of trail usually lead toincreased number of incidents and requests for assistance.
Significant events may also play a role in your route in planning your patrol. Recent weather related
storms may have damaged the trail. Patrolling in those areas may help alert trail crews and lead to aquicker resolution.
2. Research the section.
When patrolling in uniform, visitors may ask you a wide variety of questions. Do not expect to be able
to answer every single one or solve every issue that the visitors may have. But prepare yourself bystudying your intended section. There are a few basic areas in which you should have at least a basic
understanding.
 Where are the trailheads and other access points to that section of trail?
 What is the general terrain of that section? Are there areas that are especially challenging?
 Are there areas that include good scenic views or other areas of interest?
 Where are the water sources along the route? Are they available year round? What is thequality of the water found there?
 Where are the camping spots in that area? Which ones include a shelter and/or privy? How
likely is it that a particular camping spot might be crowded during that time of year? In theevent that a chosen camping spot is crowded, how many miles to the next one?
 What wildlife in normally found in the area? Are there any special concerns due to the time ofyear?
 Where is the nearest hospital?
 What towns are close by and what services do they offer? What is the best way to get off thetrail in order to find them?
 Are there any specific regulations regarding the chosen section? What is posted at the trail
head? What notifications have been

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Websites and Apps
As part of your planning and research, it’s a good idea to access websites and apps that have been
designed to help hikers. These can be very useful in both planning as well as use on a patrol.
In addition, it also helps to put yourself in the mindset of a thru-hiker and familiarize yourself withother applications and tools they may be using in the areas of Navigation
 Weather Social Networks

Primary Websites
Three primary websites that you should review and be familiar with represent the three primarypartners of the program:
Website1. Appalachian Trail Conservancy
Hiking Basics
Thru-hiking
Trail Updates
Explore by State:
 Georgia
 North Carolina
 Tennessee
Register Your 2018 Hike Now!
2018 Thru-Hiker Registration Charts

As of 01/26/2018
Northbounders: Please register your starting date/location, and your campsites forat least the first three nights. ATC strongly encourages northbounders to begin theirhike at Amicalola Falls State Park. In the State Park, you will receive your 2018 thruhiker hangtag and get updates on Trail conditions. Accessing Springer Mountain bygravel roads can be unreliable due to bad weather, poor road conditions, andlimited parking.

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2. United States Department of Agriculture Forest – Chattahoochee-Oconee

WebsiteNational Forests
Forest Visitor Rules
Alerts & Notices
Fire Information
Website3. Georgia Appalachian Trail Club
Hike the A.T.
The Appalachian Trail in Georgia
Hike the Appalachian Trail in Georgia
Accommodations & Supplies
Directions, Shuttles & Parking
Water Sources & Availability
Frequently Asked Questions

Maps & Profiles
Interactive Map for Georgia Appalachian Trail(Public)

Trail Guide

Member Features
Hiker Digest
Member-Only Georgia AT Maps
Work Trip Database
Trail Ambassador Resources

Additional Websites
Great Smoky Mountains
Reservations and permits are required for all overnightstays in the backcountry. To make reservations, please
visit the backcountry reservation website.

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WebsiteBackcountry Camping
Backcountry Rules &Regulations
Backcountry Permits

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DO?

Navigation
Appalachian Trail Distance Calculator

WebsiteWebsite program to calculate distances between two points – based on
the Appalachian Trail Data Book for 2018.

Guthook Trail Guide Apps
Offline maps, waypoints, crowdsourced information, elevation profiles.
Distances between waypoints.

HikerBot

WebsiteiTunesGoogle Play

WebsiteGoogle Play

Crowdsourced trail information.

The A.T. Guide – A Handbook for Hiking the Appalachian Trail(The AWOL Guide)A highly recognized and used AT guide.
This is also available as a PDF download that can be viewed on amobile device.

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DO?

Weather
Appalachian Trail Weather

WebsiteGoogle Play

Weather is a great conversation starter so it always helps to have thelatest information to share and ensure that hikers are prepared for theconditions.

National Weather Service

WebsiteThe National Weather Service can be accessed via their website but
another option is to make use of a portable NOAA Weather Radio which
can operate in areas where there is no cell signal.
NWR Listings for Georgia
Weather Underground
General application for weather information.
MyRadar Weather
Radar of current weather conditions.
Mountain Weather Forecasts

WebsiteiTunesGoogle Play
iTunesGoogle Play
Website

Dedicated mountain weather forecasts for more than 11300 (andgrowing) major summits.

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Social MediaA caution about social media. Although it can be a forum to see contributions by a diverse group ofpeople, it can also include the risk of misinformation and argumentative discussion threads.
It is helpful to monitor social media to see what type of questions are being asked by hikers, and also
to see the type of information that is shared. However, it is best to always refer back to authoritative,and expert resources as primary sources of information.
Facebook
There are numerous groups on Facebook that can be discovered
using a search for: Appalachian Trail Class of 2018.

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The Trail Ambassador’s Equipment
While on patrol, you should be well prepared for just about any situation that you may encounter.
This is essential if you’re ever called upon to assist hikers in need or find yourself in an extended
emergency situation.

Backpack Checklist
As experienced hikers, we should all be familiar with the “10 Essentials.” It is critically importantthat we include these in our packs every time we hike in the outdoors. These include: Map and Compass. It is important to carry these but it is just as important to know how to
use them. In the backcountry it is easy to become disoriented. Do not rely on cell phone
GPS to save you.
 Water. This includes some form of water purification to guarantee access to safe,
drinkable water during your entire stay.
 Food. This includes snacks and/or energy bars for emergency use.
 Flashlight and extra batteries.
 Extra clothing. Rain gear, extra socks, shirt etc. Especially critical for hiking in winter.
 Pocket knife or multi-tool.
 Plastic bag, tarp or “space” blanket to use as emergency shelter.
 Writing pad and pen. Used for leaving emergency messages or writing emergency
information. Used for taking patrol notes.
 Signally device. A whistle is recommended. The distinctive sound will travel far and you
will not wear out your vocals cords.
 Personal First Aid Kit. See Appendix for possible items to include.

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Additional Items
In addition to the personal items listed above, a well-prepared trail ambassador might consider
packing the following: Public use first aid kit. Fully stocked kit to treat the public. Include medical gloves and CPRshield.
 Spare water and snacks. Their use should be limited to emergency use. Be careful not tolessen a hiker’s personal responsibility for their own wellbeing.
 Spare maps and guides.
 Leave No Trace hang tags.
 GATC membership cards.
 Plastic bags for trash: both small Ziploc for micro-trash as well as larger bags (contractor
or heavy duty work well).
 Multi-purpose work gloves.

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The Trail Ambassador’s Uniform
Visual recognition of a trail ambassador on patrol is an important aspect of our mission. This is the
only way to non-verbally identify ourselves as someone to approach with a question or concern.
Although the uniform has no legal authority, it carries with it the “authority of the resource.” Be
always aware that when you wear the uniform you are representing GATC and the Forest Service.
Do nothing that might be detrimental to either organization.
See Appendix for proper application of patches and name tag.
In addition to the trail ambassador’s name tag, worn on either the left or right breast pocket, alltrail ambassadors should include the following patches on their uniform to identify with ourpartners.

Leave No Trace – Right Breast Pocket

Trail Ambassador – Above Left Pocket

ATC – Right Shoulder

US Forest Service Volunteer – Left Shoulder- 28 -

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Patrol Scheduling
Schedules of available patrols will be developed to augment the ridgerunner’s patrol, trail
ambassadors will then select patrols ahead of the season. The schedule will be available for ongoing
patrols. The following guidelines cover procedures for going on patrol.
Trail ambassadors will select patrols from a schedule (coordinated with the ridgerunner/caretakerschedule) to avoid duplication and concentration. Patrols should be scheduled well in advance andcan be done with little planning as long as there are open areas.
Before the patrol begins, the trail ambassador will notify the scheduler of the intended route, and thedate and time of their Check-in (In the woods). The scheduler shall confirm with the Trail Ambassador.
At the end of a patrol the trail ambassador will notify the scheduler of their date and time of checkout (Out of the woods), and return equipment as needed.

Trail Ambassador Scheduling Tool
All trail ambassador patrols should be scheduledprior to the actual patrol date using the Trail
Ambassador Schedule tool.
This allows everyone to share their patrol
information to maximize coverage and avoid
conflicts.
Trail Ambassador Schedule
Every trail ambassador will have their own login
credentials to this site.
This application is developed and maintained by Ryan Thibodeau ( ryanthib99@gmail.com ) who
will provide you with your login information.

Reference
Links

You can access the Trail Ambassador Scheduling tool from the Trail Ambassador
Resources on the GATC website or directly using this link: Trail Ambassador
Scheduling Tool

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Using the Trail Ambassador Scheduling Tool
For safety and security purposes it is important that trail ambassadors follow the daily check-in/out
policy.

Actions

Screenshots

Access the Trail Ambassador Scheduling
tool.
Enter your credential to log in.
You will see a main dashboard screen
when you log in. Review the dashboard
to see upcoming and/or available
patrols.
To book a new patrol, go up to theschedule menu at the top. The
important options there are "Patrols"and "Patrols Calendar". You can viewand schedule new patrols on either of
those pages.
Dashboard
Schedule a patrol by clicking on the
Reserve button next to the location you
are planning on visiting or by accessing
the Patrols Calendar and clicking on a
specific date.
Patrols Calendar
Fill in the New Patrol form and click theCreate button to complete thescheduling.

New Patrol Form

You can edit the reservation byaccessing it from the calendar, clicking
on it.

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Actions

Screenshots

You can either save changes by clicking
Update or cancel it by clicking Morethen Delete.
Field
Patrol Area
Accessories
Begin
End
Patrol Length
RepeatTitle of Patrol

Description of Patrol

Other Ambassadors On This Patrol

Description
Allows you to modify the patrol area.
Allows you to add an accessory to the patrol, like a GATC SPOT device.
The date the patrol begins.
The date the patrol ends.
Length of patrol in increments of 6 hours.
Repeat daily, weekly, monthly, yearly.
Enter the names of the trail ambassadors on the Patrol and the location.
Example:Peter Buak, Sue Buak: Gooch
Summary description of the patrol.
Examples:Help ridgerunner with registration.
Day patrol from Tray Gap to Addis Gap and back.
Overnight patrol from Gooch Gap to Gooch Shelter.
Name of additional trail ambassadors.

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Communications
Daily Check-In/Out Policy
For safety and security purposes it is important that trail ambassadors follow the daily check-in/out
policy.

Stage
Starting apatrolActionMonitoring

1. Before arriving at the trail head, send a“Check-In to the Woods” email togaatta12@gmail.com.

This initiates monitoring by
the Scheduling Team.

Example:From: Brent Binion <brentbinion@gmail.com>
Date: Sat, Apr 8, 2017 at 8:26 AM
Subject: Check-In to the Woods
To: gaatta12@gmail.com
Check-In to the Woods

On a patrol…

2. While on patrol each trail ambassador (orteam) will use a SPOT device to “Check-in”
twice daily, by pushing the “ OK” button:

Once between 8:00am and 10:00am.
Again between 5:00pm and 7:00pm.

End of apatrol…

3. Trail ambassador(s) will note arrival time andwhere they are camped for the night in shelterlogs.
4. Send a “Check-Out of the Woods” e-mail togaatta12@gmail.com
Example:From: Brent Binion <brentbinion@gmail.com>
Date: Sun, Jun 18, 2017 at 7:45 PM
Subject: Check-Out of the Woods
To: gaatta12@gmail.com
Check-Out of the Woods- 32 -

Each SPOT Check-In willprompt an email message
to be sent to the
Scheduling Team who will
log the event.
In the event a “Check-in” ismissed an Orange
Condition will exist. At thispoint the Scheduling Teamwill communicate witheach other to discuss anddecide the next step.

Monitoring is discontinued
upon receipt of the“Check-Out of the Woods”
email when the trail
ambassador has left thetrail.

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Communications – Using a SPOT Device: Quick Reference
Perform the following steps to check in.
1. Place the SPOT device in a good location with a clear viewof the sky where it can sit for a while.
2. Press Power button. The LEDs will illuminate.
3. Press OK button until the light blinks green to check-in.
IMPORTANT: The SPOT device will need to be in the same
location for up to 15-20 min. to ensure the message wassent successfully.
4. Verify the GPS connectivity. The GPS light will blink green to
notify you whether the SPOT is able to see the GPS satellite.
5. Verify the message is being sent.
The Message Sending light will blink in unison with the GPS
light to notify you that your message is being sent.
The Message Sending light will continue to blink green until
the message cycle is complete.
NOTE: You can set your e-mail and mobile to receive themessages as another way of verifying the successfultransmission.
6. When completed, press and hold the Power button until it
blinks rapidly to turn the SPOT off.
In addition to checking in, there are three other custom messages that can be used:
CustomHELP
SOS

A customized message can be set up. It is recommended to use:
“Non-emergency problem, will be delayed.”
The Help button can be used to request non-emergency assistance.
“On patrol. I need help that does not require 911 or search and rescue.”
In an emergency, this button sends and SOS and GPS coordinates to GEOSInternational Emergency Response. Additional medical information canalso be customized to add to this message.

Reference
Links

For more information on setting up the SPOT device, see the APPENDIX – Setting
up the SPOT device.
More information can also be found online:
SPOT 3 User Guide
Video: SPOT Gen3: Getting Started- 33 -

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Communications: Missed Check-in – Orange Condition
In the event a “Check-In” is missed an Orange Condition will exist. At this point the Scheduling Team willcommunicate with each other to discuss and decide the next step.
1. An attempt will be made to communicate with the “missing” person, by texting, and/or calling
their cell phone.
2. An e-mail blast will be sent to trail ambassadors, the SAR Team and interested others advising of
the condition. Phone contact will be made with the SAR team to see if a team is available to go
check on the trail ambassador. If the SAR team is unable to field a team, other trail ambassadors
will be called to check their availability to assist.
3. The SAR Team or others will contact the Scheduling Team prior to leaving their vehicles to get
any updates on the situation.
4. The SAR Team or others will attempt to locate the trail ambassador.
5. Upon discovery they will address the immediate need and escalate as indicated to 911.
6. Report and update to the Scheduling Team early and often until situation is resolved.

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Emergency Procedures
When hikers get into trouble in the backcountry or on the trail, trail ambassadors should be ready
and willing to assist. Though most of a trail ambassador’s job is routine, you must always be
prepared for the unexpected. It is important to be prepared for any situation. What situation you
may encounter, you must protect yourself at all times. If you’re hurt or injured, you will find it
difficult to assist others.

Guidelines for Emergencies
1. What constitutes an emergency situation?
 Threat to life, safety, or welfare of a hiker and immediate action is required.
 Situations that require evacuation.
 Report of a lost or missing hiker that requires activation of a search team.
2. Possible Encounters that may call for emergency action.
Injured hiker
 Administer first aid as needed within your capabilities. You must have permission
from the injured person unless they are unconscious or unable to give you
permission.
Lost/missing hiker or child Ensure that someone stays at last known location.
 Contact local government authority having jurisdiction. Do not conduct a search on
your own. Too much time may be wasted with one individual working on their own.
Unprepared hiker
 Initiate contact to possibly prevent an emergency later.
 Situations may include wrong footwear, insufficient water or food or lack ofawareness of the seriousness of the situation.
Dangerous activity such as climbing waterfalls or cliff edges, wildlife encounters.
Illegal camping or cooking fires
Belligerent people Be cautious and assess. This is not an emergency but impacts enjoyment for others.
 It may be safer to note the activity (especially illegal) and report it to law
enforcement or the land manager whenever possible.

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3. Taking action in an emergency.
Identify yourself as a trail ambassador and establish rapport.
 Place the injured hiker at ease with your presence and confidence.
 Explain the training you have received and the relationship with the land
manager.
Ensure safety of everyone in the area including yourself.
 Evaluate the scene for any ongoing hazard.
 If possible, move the injured person or secure the area.
Offer assistance within the limits of your training. Do not forget to obtain consent.
4. Typical injuries that a trail ambassador may encounter.
Environmental Emergencies
 Hypothermia/Frostbiteo Shivering, confusion, numbnesso Change in skin color Hyperthermia/Heat Stokeo Warm, clammy skin (moderate)o Red/Hot skin (severe) Dehydrationo Thirst, profuse perspiration, mental confusion
Personal Health Emergencies
 Heart Attack/Chest Paino Chest discomfort, shortness of breath, pain in left arm or shoulder, nausea
 Strokeo Numbness, weakness on one side of body, headache, difficulty speaking
 Asthma/Allergic Reactiono Shortness of breath, difficulty breathing
Traumatic Injuries
 Sprains/Fractureso Swelling, painful to touch Bleeding
5. Possible ways to assist.
Evaluate the situation and consider alternatives.
 Should you treat the injured hiker and then leave the scene when finished?
 Should you evacuate the injured person yourself?
 Should you send a runner for help?
 Always keep emergency numbers on hand.
 Always keep a plan in mind and alternatives.
When calling or sending for help, be sure to include important information.
 Exact location of the injured hiker.
 Medical condition of the injured hiker.
 Patient information: name, age, gender, pertinent medical history, allergies,
current medications.
 Your personal information: name, cell number/contact info, level of training.
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6. Good Samaritan Laws.
In Georgia the Good Samaritan Laws will protect you from any lawsuit brought against
you by the person you are attempting to help PROVIDED: You do not exceed the level of your training.
 You act in good faith.
 You receive nothing in compensation.
Remember, as a volunteer you have no legal obligation to act in any medical
emergency.
Reference
Links

For additional reference on wilderness first aid:
NOLS Wilderness Medicine
ISBN
9780811711937

On Amazon
On Google Play- 37 -

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Collecting Information and Reporting
An important part of the job of trail ambassador is collecting information about trail and campsite
conditions, as well as numbers of hikers encountered. This information is useful to the ATC for
management purposes, and can inform GATC about areas that need maintenance.
Be prepared to collect data by carrying a pad of waterproof paper and a pen that is easily accessible,
and a smartphone with the Fast Field app to record the data at the end of each patrol.
To collect the data, write down the date and time
you begin your patrol at the top of the page.
Make a list of the following categories, leaving acouple of lines to make hash marks under each: # Dayhikers
 # Thru-hikers
 # Backpackers (Up to 2 nights)
 # Section hikers (3 nights or more)
 # Groups (< 7 people); record the number ineach group, group name, group leader nameand contact info, itinerary
 # Interactions – how many people you
engaged as opposed to those you justobserved along the trail, make a hash markon the pad after the category that applies
immediately after encountering each hiker,
so you don’t forget. If you are patrolling for
more than one day, begin a new page eachday.
If you are spending the night, include thefollowing categories for data collection in yourpad:
 Total # overnighters
 # in Shelter
 # Tents
 # Hammocks
 # Thru-hikers at site
 # Backpackers (up to 2 nights)
 # Section Hikers (3 nights or more)
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Using the FastField Application
1. You can download the Fast Field Mobile
Forms app at the App store on your Appleor Android smartphone.
Recently FastField has also released a webbased version so reports can be enteredfrom your PC as well.
2. When you have downloaded the app on
your phone, you will need to log in. To log
in, enter the email:trailambassador@appalachiantrail.org
Password: SmartData2016
You can remain logged in so you don’t have toenter the password every time you open theapp.
3. To enter the data you have collected into
the Fast Field app, go to Forms. There areeight forms you can use when applicable.
The one you will use the most andcomplete at the end of each patrol is the
TA_GATC Trail Ambassador Report.
This form can be used for a one day or
multi-day patrol. If you are out for morethan one day, you may want to record yourdata at the end of each day while yourmemory is fresh.
4. Open the link to the page entitled Weekly Report. Enter all the information that applies.
 Your name. If you have patrolled with apartner, please reference their nameunder General Comments & Overview
 Start date of patrol End date of patrol
 General Comments & Overview. Under
this section, be sure to put: Area you patrolled and where youwere stationed (e.g., Gooch Mtn.
 shelter area) Who patrolled with you Any trail maintenance needs you
encountered Any minor incidents and generalobservations, (e.g., weather was clear andsunny; met a lot of thru hikers and mostseemed well prepared and enjoying theirexperience; helped a hiker find a shuttle
ride at Woody Gap, etc.)

5. Enter all the information in each of the categories provided, including Emergencies, Incidents,
Wildlife Incidents, and Drug Use encountered.

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6. If you have photos, these can be downloaded from your phone to the form. A few photos thatpertain to references in your report should be sufficient. Too many will make the report
excessively long.
7. Under Daily Patrol – Visitor Contact Sheet, enter data from each day of your patrol. A separate
page can be added for each day. This is where you will enter the numbers of hikers you
encountered along the trail, general observations about the day, as well as Leave No Trace
issues.
8. Return to the Weekly Form to access the Overnight Site Data form. This is where you will enter
the numbers of campers you recorded in each category, as well as Leave No Trace Issues
encountered each day at the camping area. Again, a separate page can be added for each night
you spend on the trail.
9. Additional Forms can each be filled out if needed. These include: Organized group information. Besides
numbers, record the name of the group,
type of group (e.g., college friends, boy
scouts), group leader name and contact
information, where they are from andintended itinerary. A page should be added
for each group encountered.

 Hiker Feeds. Record date, location, name ofprovider, contact information, description andphotos. A page should be added for each Hiker
Feed encountered.
 Blowdowns. Record location, including GPS
coordinates, description and a photo.

10. Submit your Weekly Report at the end of your patrol when you have finished recording all thedata. The submit button is in the upper right corner of the report. Until you are ready to submit,
you can continue to add to and edit your report, and it will be automatically saved. Your report
is sent to ATC and all GATC trail ambassadors when you press “Submit”.
Back on the main Forms page, other forms areavailable for your use as are relevant.

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Back on the main Home page, the In Progress
link can access forms you have started but
haven’t yet submitted. Do not submit until theend of your patrol. You can also access yoursubmitted forms.

Report any information about trail maintenance needs to the GATC Trail Supervisor, and water
source information to the GATC Information and Education Director to keep the website updated.

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Example of a FastField Report- 42 -