Social Impact &Innovation2022

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Forewordby Fran Baker
Global Social Impact andInnovation Lead, Arm
There is no doubt that in the 21st century, digitaltechnology has revolutionized how we live, work andconnect with the world around us. At the same time,
humanity is facing unrelenting and interconnectedchallenges, including the climate crisis and growing
inequality.
We believe that business at large and the tech sector
have a significant role to play in providing solutions
to many of the world’s critical environmental andsocial issues, as set out by the United Nations
Sustainable Development Goals. Arm, a leading
designer of the semiconductor chips that power
our digital lives is privileged to be part of thetransformation to deliver sustainable, inclusive andequitable solutions.

We believe that business at large
and the tech sector have a significant
role in providing solutions

However, we must also pay attention to the potential
negative impacts of technology. Access to technology
is not equal, technology design is not neutral, andtechnology solutions are not always the answer. At
Arm, our approach is to focus on those areas where
we and technology can most effectively play a roleand to address the associated inequalities.
Through our social impact work, we have learnt
a lot, understanding where we can add the mostvalue and expertise to the social impact ecosystem
to have a multiplier effect. We now have an
audacious goal to extend the benefits of technology
to the 2.5 billion people currently not prioritized intechnology development by 2030 - the only target
which can meet the scale and pace of the change
required to leave no one behind. We approach thistarget with care for those people and areas we aim
to benefit, humility that it may not be feasible, andcourage to strive for it anyway.
I am incredibly proud to lead social impact andinnovation at Arm. What we have achieved throughour partnerships and innovations that lead withpurpose has exceeded our expectations. We share
this report to honor the partners in our social
impact ecosystem, who continue to face almighty
challenges to deliver outsized impact for those whoneed it the most.

Insights

Partnerships

700

young innovatorsand entrepreneurs
supported
by Arm75+

social impact
and innovation
external partnerorganizations

40

30K+

interactions enabledwith participationof Arm employees

Ecosystem

Final word

Methodology

70+social impact andinnovation initiatives
catalyzed by Arm

1618

emergency
response
contributions

system level change
partnerships

tech for good
applications

3.9M

people directly
reached20.5M
people indirectly
reached767.3M

people reached byinnovations catalyzed
by SII partnerships

Overall Reach of Arm Social Impact and Innovation (SII) partnerships (2015 – 2022)2

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

3

Origin Story
At Arm, we believe in the need to build a betterworld for everyone. The benefits of technology
must extend to the millions of people globallywhose communities have been historically hard
to reach or overlooked.

Do No Harm

AccessTech as a Solution

Technology does not create new, or
exacerbate, existing inequalities

Everyone has access to technology
and its benefits

The potential of technology is extended
to inequality and other challenges© UNICEF/Moreno Gonzales

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology/ Origin Story

Arm’s Social Impact and innovation
strategy - part of our sustainablebusiness approach - leads our efforts
on reducing inequality and closing thedigital divide.

Wearables for Good

Our work is guided by our business approach:a long-term view on grants and partnerships
and a unique partner ecosystem. We look foropportunities where we can add the most value
and expertise. We have long invested in start-ups
such as Simprints and Amplio that have potentiallygame-changing technology and engaged withorganizations with aligned agendas.
Our partnership work formally started in 2015
with UNICEF Innovation with the launch of the
Wearables for Good Challenge, recognizing thatwearable technology had the potential to better
serve the health needs of women and children.
This became our first public example of working
collaboratively to support and scale innovative
solutions that drive social impact. Since then,we have focused on reaching those for whom
technology is not yet designed and who are not yet
benefiting from its potential positive impact.

© UNICEF
Khushi Baby

Innovate for Impact event

SoapenIn partnership with UNICEF and design
agency frog we launched a challenge todesign a cost-effective wearable device
to improve maternal or child health. The
winners were Khushi Baby, with a near fieldcommunication (NFC) enabled pendant that
stores electronic health data to track child
immunization and SoaPen, a soap crayonthat helps limit the spread of disease byencouraging hand washing. Both received
financial support, technical expertise,development tools and mentorship as
well as help to secure further funding frompartners such as Gavi, the Vaccine Allianceand Johnson & Johnson - enabling bothwinners to take their inventions from paper
to the production line.

Wearables for Good Challenge

2000

250

12

$425,000

162M

participants from65 countries

design submissions forthe challenge

Arm employees
mentored challenge
winners

value of private sector expertise
secured for Wearables for Good
incubation program

people reached worldwide withkey messages across all media
platforms

4Social Impact and Innovation Delivery since 2015

5

Arm, Social Impact & Innovation, 2022

Insights

2015

2016

2018

Innovating for Children
in an Urbanizing World

2020

2021

Arm
Sounding
Board

Emerging Markets Strategy

Unlocking Tech
for SDGs
TalkingBooks
Ghana Covid-19
Campaign

AmplioTalking
Books

Centre for
Global Equality(CGE)

Country Level
Programming

UReport
Code
Club
RapidPro

Wearables for
Good Challenge

RaspberryPi

Building for21st century
skillsMicro:bit
Foundation

KhushiBaby

Frog

2030Vision1000 Girls,
1000
FuturesBill & Melinda
Gates Foundation(BMGF)Be Healthy
Be Mobile(BHBM)

Gates Grand
Challenges Innovations
for WASH

JangalaBig Box

USAID

WASH Bootcamp(Munich)AfricanAcademyof Sciences(AAS)

Initiatives

Partners, Organizations

UNDP

Major Events

UN General
Assembly (UNGA)

Research, Publications(Solar WASH +Flood Prediction)

WFP
Innovation
Accelerator

WEF Frontier
2030

Extreme
Tech
Challenge(XTC)

XTC Global
Goals Initiative

Addis Ababa
University

Covid-19
Folding
@Home

Covid
Response

KhushiBaby
Simprints
Rajasthan

SimprintsGAVI-Ghana
Covid19
Delivery

Young SDG
Innovators
Programme(YSIP)

Do your:bit
challenge

Innovation& Research
SupportHackster.io

Covid-19
Detection & Prevention
Competition

Neocortix

Gavi,

Folding@Home

the Vaccine
Alliance

Carbon13
VentureBuilder

Sustainability
Fellowships

Global Goals
Immersion
Program(GGIP)

Emergency
Response to
Ukraine

GIGA
Project
Connect

COVAX
VaccineDelivery

MalawiFlood Prediction &Data Visualization
Challenges

Grand Challenge
Annual Meeting(GCAM)CogX

DevicesDotNow

Missing
Maps

Ol Pejeta
Tech HubWEF Davos X
2030 Vision

Kenya
Field Trip

Humanitarian
Open Street
Maps

Covid-19
GlobalCommunity
Fund

Malawi Country
Programming "Sida

Ol Pejeta
Conservancy
SupportGlobal StemAlliance(GSA)

DigitalPublicGoods

GIGA

Wildlabs.net

FieldKit

New York
Academy of
Sciences

Data Science
Africa (DSA)

World HealthOrganization(WHO)
Google.org

African Drone& DataAcademyWorld
Economic
Forum
(WEF)

Arribada

Simprints

Fauna & FloraInternational(FFI)

Ecosystem

Harnessing Tech
for SDGs

Tech Bets for an Urban World
Urbanization
Workshops

SoaPenLegend:2019

WaterScope

UNICEF

Partnerships

2017

Grand
Challenges
CanadaUNHCR
Innovation
Service

UNHCR

Simprints
Open Source
Transition

UNICEF
Learning
Innovation
Hub

MalawiField Trip

Arm Annual
Dev Summit SII
TrackCommunity
Health Integrated
Platform(CHIP)

Foreword

Arm, Social Impact & Innovation, 2022

How we work

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Arm Social Impact and Innovation Strategy

We operate in a world where value comes from having multiple and diverse perspectives
and where global problems require trusted and collaborative relationships within
and across organizations and sectors.

Extending the benefits of technology to the 2.5bn not currently
prioritized in tech development by 2030

Delivered via

At Arm we aim to add value to the global ecosystemof problem solvers, change-makers, development
practitioners and innovators to enable transformative technology solutions. We do this by fostering
relationships and building the trust and courage
needed to collectively develop responses to complex
societal challenges.
Arm makes inclusive innovation happen throughthree core activities: insights, partnerships and our
ecosystem. We work with partners who are expertson the ground to gain the insights to understandthe problem and identify solutions and then partner
iteratively across our ecoystem to deliver impact
and value.
We have learnt that effective integration of ourtechnical expertise - supporting passionate andbrilliant Arm employees to apply their insights,
capabilities and experience to solve problems with
our partners - alongside financial contributions
yields the greatest impact.

Our ability to build lasting and trusted connections
and convene people across sectors has led to our
network of social impact innovators - this valuableecosystem has brought a critical multiplier effect.

PARTNERSHIPS

Informed by

INSIGHTS
Kirsty Gill
Chief People Officer,
Arm

Much of the progress we make as anorganization and a society depends
on the quality of our interactions withothers. The Social Impact & Innovation teamhas invested considerable time in fostering
the relationships within and beyond theorganization that are essential to the risktaking and experimentation so needed forsuccessful social innovation.

Inclusive Innovation

Enabled by

SOCIAL IMPACTECOSYSTEM

Methodology

6Foreword

Arm, Social Impact & Innovation, 2022

Insights
The most successful innovations start with a soundunderstanding of the context, emerging risks
and opportunities, societal concerns and mostimportantly, user needs.

$100B

potential profit of 6
Big Tech Bets exposedfrom research with
UNICEF

1.9B

vaccine doses delivered
to 146 countries throughGavi’s COVAX initiaive(as of 19 Dec 22)

20M

beneficiaries tracked
through Khushi Baby’s
COVID-19 screening
platform accrossRajasthan

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

7Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology/ Insights

Learning about and listening to the experiences of the people who need and will
benefit from social innovation is crucial for the equitable design and application oftechnology for people who are currently underserved.
At Arm, through research and market analysis, we
identify the best ways technology can improve lives
and livelihoods as well as the commercial opportunities
that investing in solutions to global challenges canbring. Sharing social innovation and impact insights
enables us to convene and catalyze action at scaleand helps us lead the tech sector responsibly.

Publications, events and learning labs also build
awareness across the company and our wider ecosystemand help ensure a social impact lens is applied to
strategy, research and innovation areas within Arm.

Opportunities to innovate inan urbanizing world
Our insights work in partnershipwith UNICEF sought to identify theopportunities for technology to address
the needs of children in urban contexts.
We developed a handbook: Innovating for Children
in an Urbanizing World to provide a blueprint for

designing and implementing technology-based
solutions in order to improve children’s lives.
Recognising the business rationale for tech actors toinvest in social solutions had not been well captured,
Arm and UNICEF worked with Dalberg Advisors
and Dalberg’s Design Impact Group to identify
the most promising opportunities for technology
actors - tech bets - to grow their markets throughdelivering positive social impacts for children andtheir families.

Thomas Davin
Global Innovation Director,
UNICEF

UNICEF and Arm have worked
side by side since 2015. As a leader inthe tech sector, Arm has been influential
and impactful in its reach and expertise,enabling us to together do more andbetter for young people and their families.

Tech Bets for an Urban World identified what thetech sector can do to improve children’s lives in a rapidly
urbanizing world and the associated commercial benefits.
The focus was on five areas - detailed in the Innovating
for Children in an Urbanizing World handbook - where themost pressing challenges for children intersect with thegreatest opportunities for tech-based solutions: essential
services, connectivity & information, infrastructure, humanmobility, violence & hazards. For each of these challenges,
the most promising - in terms of social impact and market
value - technology solutions “tech bets” were determined.

$2 trillion

value of exposed opportunities

4 billion

lives that could be transformed$100 billion

potential profit of 6 Big Tech Bets

8

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

9/ Insights

Improving last mile delivery

Delivering the Sustainable
Development Goals

The COVID-19 pandemic brought acuteattention to the challenges of equitablevaccine distribution, especially in lower
income countries.
Before any COVID vacines were developed,
discussion and insights developed with partnerorganizations focused Arm on the “last mile,”
where most vaccine wastage occurs. We explored
what role Arm-powered technology could playwith partners such as Simprints and Gavi, theVaccine Alliance. Our COVID-19 response planwith Gavi addressed multiple points where Armtechnology touches the vaccine distribution
process and the potential role in solving tracking
and identity issues required for improved delivery.

1.9 billion
vaccine doses delivered to 146 countries
through Gavi’s COVAX vaccine delivery
initiaive (as of 19 Dec 22) supported by many
partners, including Arm.

5.5 milion+
vaccination doses tracked in Rajasthan
through Khushi Baby-Simprints partnership.

At Arm, we believe business can andshould be contributing where neededto advance the UN Global Goals.
This is why Arm founded 2030Vision a crosssector collaboration that harnesses the resources,
skills and ideas to maximize the impact of digitaltechnology to help realize the Global Goals.

© UNICEF

Emergency Response
At Arm, we have long recognized the importanceof technology and connectivity in emergencies.
Funding improvements to the core infrastructureof U-Report meant UNICEF could deploy lifesaving information during disasters within 24
hours. During COVID-19, much of our effort
went into digital systems needed to support theequitable delivery of vaccines and providing
critical information to low-literacy populations
through digital tools. Some situations requireunrestricted emergency funds, without animmediate role for technology, and recently wehave supported UNHCR’s vital work in Ukraine.

The first stage of the collaboration was research toidentify the size of the opportunity and the potential
impact of new technologies on the Global Goals.
The founding partners were the UN Global Compact,
UNICEF, The New York Academy of Sciences,
SustainAbility, Fauna & Flora International, theCentre for Global Equality, Cambridge Judge Business
School, British Council, Be He@lthy and Be Mobile (Ajoint World Health Organization and International
Telecommunications Union initiative). 2030Vision is
now led and managed by the World Economic Forum.

$2.1 trillion a year
the size of the commercial opportunity in revenue
for the technology sector from digital solutions
with a positive impact on the Global Goals.

Will Abbey
Senior Vice President,
Sales and Partner
Enablement, Arm

Our social impact work is
instrumental to understanding
the opportunities for Arm technology
in emerging markets. The team is also
vital for ensuring a social impact lens isapplied across the business.

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

10Partnerships
Strong partnerships and industry collaborations
are essential to achieve a more connected andequitable world. Fostering cooperation is key toachieving our social impact ambitions at Arm we co-design and co-deliver solutions that canpositively impact lives and livelihoods.

2.4M

children vaccinated inIndonesia as a resultof Arm’s investment
in RapidPro’s coretechnology

2.5M+

people enrolled throughSimprints’ fingerprint
and facial biometrics
platform

1M

students and teacherswith increased
connectivity throughthe Giga initiative

300K

people reached by solutions
developed during theGates Grand Challenges
for WASH
competition© UNICEF/Chisiza

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology/ Partnerships / Empowering Young People

Empowering Young People
Collaborative work enables us at Arm
to apply our business capabilities tocomplex societal problems.

Enabling young people to develop their capabilities and confidence to maximize the benefitsof technology today and to become the innovators and leaders of tomorrow.

Our partners leverage our contributions andexpertise to create products that can transform
lives and livelihoods. The unique skills of Arm’s
engineers and developers are vital to thesuccess of our partnerships.

Micro:bit Educational Foundation: nurturing
creative problem solving

Through collaboration we scale and accelerateinnovative solutions that deliver social impact
and directly benefit millions of lives.

A pocket-sized computer enabled by Armtechnology is helping students explore the potentialof technology, and develop the skills needed toturn ideas into exciting new inventions. The BBC
micro:bit is an easy-to-use programmable device
that introduces children to coding.
Using the BBC micro:bit pocket computer as astarting point, the Foundation and partners aim to
inspire young people to live their best digital futures.
Impact studies show the micro:bit improves
algorithmic thinking and problem-solving skills and

The micro:bit utilises an Arm Cortex-M4
processor and a Nordic nrf52820 SoC that isbuilt around a Cortex-M4. Both are solutions
that give kids plenty of opportunity to beinnovative.

raises students interest in programming, addressing
the technology gender gap by broadening
participation amongst girls as well as boys.

Micro:bit Highlights© UNICEF/Malawi/Lameck Luhanga

108,000+

67,00025 million

In 2022 more than 108,000
young people werereached in our donations
programmes

donationschildren have learnt
digital skills with themicro:bit around theworld

Numerous Arm engineers
involved in the designand development of the
micro:bit

There were more than 30,000
fires during the last year andmany of them killed a lot of people andate a lot of farmland. So I simply went
with my family to the local market tolook for a smart alarm system… andguess what? There is nothing available
at an affordable price so we thought
why don’t we make one?
Mustafa, winner in the do your :bit category for 8 to
14-year-olds in the Middle East

11

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

12/ Partnerships / Empowering Young People

Giga
Lack of connectivity restricts educational
opportunities; without the Internet, children cannot
develop 21st century digital skills or access online
learning and essential services.
Launched in 2019 by UNICEF and the International
Telecommunication Union (ITU), Giga aims to connect
every school worldwide to the Internet. Arm is one ofvarious corporate and non-profit partners supporting
Giga’s work to map schools’ Internet access in realtime through data collection and machine learning.

© UNICEF

Better data can help governments and NGOs
identify where to invest and impel internet service
providers to understand the potential size of themarket for digital infrastructure. Arm has held
many mapping volunteering sessions which directly
engaged employees over the past few years.
Mapping work undertaken by Arm employees from2019 to 2021 helped plot over 75,000 buildings,
home to over 300,000 people.

Giga in 2021

46

1.1M

3000+

1M

700+

countries
mappedtotal schools
mappedschoolsconnected tothe internet

students
and teachersconnected

Arm employees
engaged in
mapping© UNICEF/Al-Smadi

Code Clubs: educating children in programming
A global network of free coding clubs for 9- to 13-yearolds, part of the Raspberry Pi Foundation. In Code Clubs,
students learn creative computer programming. Arm has
supported the growth of the network through funding
and Arm employees volunteering to set up and run clubs.

with access to
3M learners
online projects

15,000 registered clubs globally
1800 projects in 32 languages

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

13/ Partnerships / Closing the Digital Divide

Closing the Digital Divide
Our ambition is to close the gap between those who have access to digital technology and those who do not. We thinkbeyond connectivity to innovative inclusive solutions for the hardest to reach, ensuring that no one is left behind.

Cliff Schmidt
Executive Director,
AmplioAmplio Talking Book: empowering through knowledge sharing
Arm has worked with Amplio since 2011, supporting
its mission to provide access to knowledge throughaudio technology. Amplio’s Talking Book is an easy
to use robust, handheld audio device delivering
hours of content on demand to low-literate people
in rural areas. No connectivity is required, and theunit can use either mains power or locally available
batteries. Talking Books give access to information
on topics such as agriculture, maternal health, childprotection, financial literacy, hygiene and sanitationand malaria prevention. Arm’s support has included
free access to software development tools, financial
support for R&D, marketing and expansion into 13
countries including specific projects in Ghana on

COVID-19 awareness and Zambia, in partnershipwith Voluntary Services Overseas, on sexual andreproductive rights.

Amplio Talking Book 2 uses theCortex-M processor which is designed
to enable developers to create cost-sensitiveand power-constrained solutions. The
Cortex-M4 enabled Amplio to design featuresthat were out of reach before including state of
the art encryption of user feedback.

In media-dark areas, hearsay
can fill the communication
void, with disastrous consequences.
The Talking Book provides a lifeline,
informing people and empowering
them to protect themselves and their
loved ones. Arm provided the support
Amplio needed to scale-up in multiple
languages and reach even more
health workers in under-resourced
communities.

Amplio 2021 Highlights

1.3M

1,336

23

91%

218,000

people reached in
13 countries to date

Talking Books deployed via
groups and households

delivered content in 23
local languagesof listeners were women andgirls, promoting digital inclusion

people reached by COVID-19
response in the Upper West
Region, Ghana

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology

14/ Partnerships / Closing the Digital Divide

Jangala: connecting the disconnected
Jangala’s technology has connected 60,000
marginalized people across five continents. Its firstdevice, Big Box, a rugged device that transforms
any internet connection into easily manageable andscalable Wi-Fi, has been deployed through over 60
organizations working in humanitarian aid, education,
healthcare, and disaster response worldwide.

We have also enabled the deployment of five Big
Boxes to connect healthcare facilities. In addition,
our expertise has helped Jangala to develop its cloudinfrastructure.

Their second system, Get Box, created in response
to COVID-19, provides low-cost, secure, and rapidly
deployable Wi-Fi for households. It has been used
to connect vulnerable residents living in emergency
accommodation and to support remote learning.

Big Box is powered by Arm Cortex-A53 andArm Cortex-A7 and can provide connectivity
for up to 100 users by maximizing digital signal,
blocking adverts and capping the quality ofvideo streaming. With the addition of low-cost,
simple access points, Big Box can serve 2,500
simultaneous users.

Arm’s support has contributed to essential
development to integrate Get Box reporting tools into
Big Box, which will improve capacity and processes
around data gathering and impact reporting.

Jangala 2021 Highlights

16,43990,000

15

164

1500+

people directly
connected

people impacted by
improved services

Big Boxes
deployed

Get Boxes
deployed

students connected
at the Good Samaritan
schools in Uganda

Short-term assignments with our social
impact partners give Arm people theopportunity to use their skills to make apositive change in the world. Gen-tao Chiang
undertook a placement with Jangala helping
the organization to develop components
of its cloud infrastructure. He worked on atask where he could add the most value andthat was separate from the knowledge theJangala team already had.

Gen-tao Chiang
Engineer, Arm

As a DevOps engineer focusing
on cloud infrastructure, I’ve always
wanted to lend my skills to sustainability
issues. Working with Jangala allowed
me to work with idealists who are
passionate about making the world abetter place.

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology/ Partnerships / Improving Lives

Improving Lives
Too many people in the world still lackaccess to basic services including adequate
healthcare, education and clean and safe
drinking water and sanitation. Scaling up
interventions to address these issues isessential to reduce inequality.

Joyjeet Kar
Staff Engineer, Arm© Joreg Koch

Global Grand Challenge: digital innovations
for wash in urban settings
The lack of access to water, sanitation and hygiene(WASH) remains a persistent problem in many
parts of the world. In 2018 with UNICEF, African
Academy of Sciences, Sida and the Bill & Melinda
Gates Foundation we launched a global call for digital
innovations. The aim was to improve access to safe,
clean, affordable water with digital technologies.
Further partners, including the World Food
Programme Innovation Accelerator, were brought into create a high-energy, hands-on business incubationand mentoring programme for the grantees.

* UNICEF does not endorse any company, brand, product or service.

Joyjeet won an ArmIdeas Sustainability
Challenge in 2018. Employees had to comeup with a social impact innovation using
Arm-based tools or technologies. Joyjeet
and his partner designed Waste Aware, asimple implementation using a micro:bit thatalerts users to their resource consumption
daily, and can be applied to water, wet waste
and plastic waste. Their prize was to attend
the WASH Bootcamp in Munich.

© Joreg Koch

© Joreg Koch

Grand Challenge Exploration

540+

$100K

8

300K

applications from 47
countries, one of the mostpopular Grand Challenge
Explorations

seed funding awarded to
15 shortlisted groups toscope out their ideas

teams selected toattend an innovation
accelerator bootcamp

people reached bysolutions developed
during the competition

I had the privilege to attend
the Bootcamp in Munich witha few of my colleagues at Arm. It wasa wonderful experience meeting thefinalists and working with them torefine their proposals around digitalsolutions for WASH. I was greatly
inspired by the amount of hard work,
passion and innovation put into solve
real-world problems.

15Foreword

Arm, Social Impact & Innovation, 2022

Origin story

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Insights

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Ecosystem

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Methodology

16/ Partnerships / Improving Lives

RapidPro & U-Report: encouraging young
people to speak out

RapidPro50+

countries using RapidPro in 2021

1.5M

households provided with longlasting insecticide-treated nets in
Sierra Leone

2.4M

children vaccinated in Indonesia
due to 6.8% increase in vaccination

U-Report is powered by RapidPro, a mobile techprogramming tool developed by UNICEF. Arm’s
support enabled RapidPro to track Indonesia’s
largest-ever measles and rubella vaccination
campaign. Arm’s investment in RapidPro is helping
UNICEF build better, more resilient health systems.

Khushi Baby is a non-profit organization providing
digital health solutions to strengthen communitybased health care in India. Arm has been supporting
Khushi Baby since it won the Wearables for Good
challenge with its wearable pendant necklace tostore infants’ vaccine history in 2015.
Arm helped Khushi Baby forge a partnershipwith another technology non-profit, Simprints.
Together they developed and implemented
a novel biometrically-enabled, mobile healthapplication for community health workers. This
tool allowed community health workers to conduct a verifiable, digital health census of theirown village and report receipt of COVID-19
vaccination at last mile settings.

© UNICEF

U-Report is a mobile messaging tool that enables
young people to speak up on issues affecting
them. The support provided by Arm funded theintegration with other messaging platforms suchas Facebook and WhatsApp to ensure U-Report
reaches even more children.

Khushi Baby: improving last mile healthcare delivery© UNICEF

U-Report

Dr Ruchit Nagar
CEO, Khushi Baby

Arm invested in us when wewere just starting out, andits continued support has allowed
us to grow into a leading digital
health solutions provider for publichealth in India. During COVID-19,
Arm’s support was invaluable andenabled us to track vaccinations
for millions in rural and underserved
communities.

Khushi Baby in 2021

93+

countries actively using U-Report

22M

users worldwide

18M+

5.5M+

100K

60K+

7.5M

messages exchanged across
100+ countries

beneficiaries had theirhealth tracked in India
for diseases

COVID-19
vaccination doses
tracked in Rajasthanbeneficiaries consented
to undergoing a facial
biometric registration

digitally empowered
community healthworkers

Foreword

Arm, Social Impact & Innovation, 2022

Origin story

How we work

Insights

Partnerships

Ecosystem

Final word

Methodology/ Partnerships / Improving Lives

Simprints: enabling access to essential
services
Simprints is a not-for-profit that uses technology
to radically increase transparency and effectivenessin global development. Simprints builds low-costbiometric identification systems that enable over1 billion people in the world who have no formal
identity to access essential services such as education,
healthcare and finance. Arm has partneredwith Simprints from its earliest days, providing
engineering support, funding and the mentorshipneeded for it to scale.

Toby Norman
CEO, Simprints

Arm have been with Simprints
on every stage of our journey, from theearly-stage design work, to now reaching
2.5 million people with ethical, inclusive
biometric technology. The funding andexpertise we’ve received from Arm havebeen transformative for our work, and we’redelighted to continue working together as
Simprints transitions to open source.

Pawel Moll
Distinguished Engineer,Arm

Simprints’ Vero Scanner is powered by Arm®
Cortex®-M0 technology. After scanning apatient’s fingerprints, the scanner creates aunique ID for that patient. It is optimized forfingerprints that are often scarred or worn
and uses a secure Bluetooth connection toaccess the patient’s health records, which aretransmitted to their healthcare provider’ssmartphone. The Vero Scanner is also
lightweight, dustproof, and water-resistant,making it ideal for use in remote or harshenvironments. When internet connectivity islimited, it can be used in offline mode, uploading
new patient data when connectivity is restored.
Data is securely stored with GPS coordinates
and time stamps for ongoing tracking.

Pawel met Simprints when they were just PhD
students at Cambridge trying to solve a problem
identified at a Humanitarian Centre* hackathon.
The solution depended on a fingerprint scanner
which did not exist on the market, so theteam had to develop it despite not having any
relevant expertise. Pawel was so impressed bytheir audacity that he offered his electronics
and software skills and ended up writing code,
soldering, mentoring other volunteers and eveninterviewing their first full time employee.

This was a very intense coupleof years and I’d like to think that,aside from technical contributions,
I also helped with securing their first
big grant from the Gates Foundation.
It was matched by Arm and I had aunique opportunity to pitch this to
our CEO. It certainly taught me a
lot about funding projects in generaland particularly in the field ofsustainability-related work.

*now Centre for Global Equality

Simprints in 2022

3,768

2.5M+

15

5%

frontline staff members
equipped with fingerprint
scanners

people enrolled
through fingerprints
and facial biometrics

health facilities in
Ghana with fingerprint
biometrics

Data discrepancies
reduced from 39%

17

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18/ Partnerships / Protecting the Natural World

Protecting the Natural World
People need nature: at Arm we work to reduce inquality and to protect theenvironment that lives and livelihoods are so dependent upon.

Stephanie O'Donnell
Executive Manager, WILDLABS

Fauna & Flora International: adopting
technology effectively acrossconservation communities
Technology plays an increasingly important rolein helping researchers and conservationists
better understand and protect wildlife, and Arm’s
partnership with Fauna and Flora International(FFI) since 2014 has focused on building capacity
to unlock that potential globally.
FFI was one of the founding members of2030Vision, providing an important voice on theimportant links between biodiversity and humanwell-being. With Arm’s support, FFI partneredwith Ol Pejeta Conservancy to establish theConservation Technology Lab to accelerate thedevelopment of technologies for conservation.
The technologies now being piloted, deployed
and improved through the lab include Low Power
Wide Area Networks (LPWANs) to overcome

Working with Arm’s social impact and innovationteam has allowed Fauna & Flora International to cocreate and develop impactful programmes and projects aroundthe world focused on tech for biodiversity and conservation.
Arm’s assistance has catalyzed investment and support fromother partners which wouldn’t have been possible without
them taking the risk of being a first-mover.

WILDLABS: building an open communityof conservationists, technologists andengineers

challenges of short battery life in remote sensing
and wildlife tracking and integration of AI &machine learning into remote cameras.
With Arm’s support, FFI has developed a sixmonth Women in Conservation Technology
programme. This year, 15 female Kenyan
conservation practitioners received training at
Ol Pejeta Conservation Technology Lab.

Arm teamed up with Google in 2015 to provide seedfunding for FFI’s WILDLABS project — the first global,
open online community dedicated to conservation
technology. WILDLABS has evolved into a thriving
platform, connecting conservation practitioners withtechnology companies, universities, investors,
and innovators who share information and use
technology to protect species and habitats. In 2021,
Arm funded the first-ever State of Conservation
Technology report. The report used the WILDLABS
platform to survey conservationists andtechnologists on various tools’ ability to diagnose,
understand and address critical environmental
challenges.

WILDLABS.NET

6,800+

6,500

2,500+

1,050,000+

members in 120+countries

average monthly
visitors viewing
20,000+ pages

attendees of 27 virtual
events hosted in 2020,
from 60+ countries

total page views

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19

Ecosystem
As an industry, we have a responsibility to bring
the benefits of technology to everyone throughbetter and more equitable access.
At Arm we maximize our convening power
and role as a connector to cultivate a cultureof social awareness and innovation across ourinternal and external ecosystem.

50+

participants in Arm’s 2019
Grand Challenges Annual
Meeting (GCAM) session acrossprivate and international
development sectors

450+

data scientists involvedin Zindi Flood Modelling
Challenge to develop
innovative solutionsfor Malawi

800+

students benefited from
Data Science Africa Summer
School mentorships andworkshop trainings
delivered by Arm© UNICEF

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20/ Ecosystem/ Connecting and Convening

Ultimately, at Arm we want to spur
the technology sector and theglobal community to accelerate
inclusive innovation - as well as thepolicies and enabling context tosupport it.
This requires convening the diverse perspectives
and nurturing the creativity needed to solve
complex problems and influence systems-levelchange.
As a business we rely on a strong workforce of
passionate employees who possess a unique setof skills that are vital to the success of our social
impact and innovation work. Our ecosystemapproach is crucial if we are to be part of thesolution to global challenges.

© UNICEF/Malawi/Lameck Luhanga

Connecting and Convening
Bringing together tech for good innovators and and building a network of organizations with aligned social agendas.

Grand Challenges Annual Meeting:facilitating systems change

Fran Baker
Global Social Impact andInnovation Lead, Arm

Arm has been involved in the Grand Challenges
Annual Meeting (GCAM) since 2018. The meeting
aims to catalyze collaboration among researchers,
funders, and other partners to accelerate innovation
for impact in solving the world’s most urgent global
health and development problems.

The event has helped us to create
new connections, with new opportunities
for collaboration, as well as developing
existing partnerships. It’s fantastic that
Arm has been welcomed to the table,
and recognised as an insightful, purposedriven problem solver for the world’s mosturgent challenges.

In 2019 the meeting in Addis Ababa was hosted by
the African Union, Ethiopia’s Ministry of Health,Grand Challenges Canada, the United States Agency
for International Development (USAID) and the Bill
& Melinda Gates Foundation.
Arm co-hosted a track with USAID entitled ‘Improving
Development Outcomes with Digital Tools’, andran a session on building open, secure and inclusive
digital ecosystems. This was the first time that
GCAM has held a dedicated digital track, and thefirst time a private sector organization was given
the opportunity to host in the 15-year history of theconference.

The Arm presence was drawn from all corners of thebusiness. Also in attendance were partners UNICEF
Innovation, Data Science Africa, Simprints andAmplio Network, sharing examples of their work,and how they embody the Principles for Digital
Development – guidelines established to help digitaldevelopment practitioners integrate establishedbest practice in technology-enabled programmes.

GCAM Highlights

50+

740+

high-level participantsin Arm’s GCAM
Ethiopia 2019 session

attendees at
the GCAM 2020
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Data Science Africa Summer School:supporting research hubs
Since 2015, Data Science Africa (DSA) has held
an annual summer school and workshop to train
participants on machine learning and data science
methods and provide an avenue for researchers
to present work demonstrating the applicationof these techniques to problems relevant in the
African context. To date, we have held 10 eventsin 7 countries namely Kenya, Uganda, Tanzania,
Ethiopia, Ghana, Nigeria and South Africa.
Arm sponsors the summer school, and donateshardware necessary to train participants. Participants
have learnt how to build an entire pipeline of IoT

device deployment alongside data collection, analysis,
and communication of results. Following the summer
school DSA has deployed machine learning enabled
sensor systems such as camera traps for wildlife
species identification and water resource monitoring
systems.

DSA since 2015
students benefited from workshop

800+ trainings delivered by Arm
10+events and conferences organized by
Arm and DSA since 20155

Arm employees mentored at DSA
Summer Schools

Inclusive Innovation Challenges
Gaining access to a diverse range of perspectives and supporting the developmentof new ways of social impact thinking and innovative technologies.
Zindi Flood Modeling Challenge:
accessing the best minds and ideas
In collaboration with the UNICEF Malawi Country
Office Arm in 2019 began work to support
communities in flood prone districts. A floodmodeling and visualization challenge was put
to developers on Zindi - a community of data
scientists fostering collective knowledge andexpertise to solve Africa’s most tenacious
challenges. The objective was to build amachine learning model that helps predict thelocation and extent of floods in southern Malawi.
The best solutions were presented to theMalawian government to support policy making
and planning.

Zindi Competition Engagement

1559

477

20K+

453K

data scientists
enrolled

data scientists on theleaderboard

data modelingand visualization
submissions

webpage engagementsfrom 121 countries
viewing the challenge

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22/ Ecosystem/ Innovation Challenges

Employee Intrapreneurs
The Centre for Global Equality’s
Cultivator: incubating inclusive
innovation
As a founding co-funder of the Centre for Global
Equality’s (CGE) Cultivator in 2016, Arm is
supporting CGE evolve an agile, inclusive approach
to innovation for sustainable development.
The Cultivator approach differs fromstandard incubators and accelerators in its
long-term commitment to the evolution of
innovations from problem definition throughto implementation to impact, and the ongoing
focus on co-creation with end-users througheach stage of the process.

WaterScope - a system designed to enable simple, rapid bacterial testing- was a member of the cultivator and was consequently introduced to
the Arm Innovator Program. The Program highlights the projects basedon Arm technology that are building innovative solutions to transformthe way we live and work. Through the CGE and Arm partnership,
WaterScope has enabled the integration and development of machinelearning software into its system and developed a PCB for Raspberry Pi
integration into the WaterScope imaging system.

Cultivating a culture of social awareness and innovation across our internal ecosystem.
United Nations Young SDG Innovator Programme: nurturing social intrapreneurs
Since 2019, Arm has been part of the Young SDG
Innovator Programme (YSIP), a 10-month accelerator
where future leaders develop the skills needed togenerate business solutions to the Global Goals.
YSIP innovators work on a challenge specific to Armthat can deliver tangible solutions with potentialcommercial value. For example, ways to measureproducts’ carbon impact alongside power andperformance and tackling e-waste with mindful design.

Rosalie and Rene joined Arm’s pilot group ofYoung SDG Innovators in 2019. Their project
aimed to integrate sustainability and social
innovation thinking into the company’s researchand development. This involved internal change
management and collaboration on how to integrate
SDG metrics and measurements directly into
processes and project development.

It was a privilege to be part of thefirst SDG Innovators cohort for Arm
and be able to support the continuationof the program through recruiting andmentoring future intrapreneurs.
Rosalie Tribe, Sustainability Project Manager

Being part of this initiative was aunique opportunity and experiencein which I could take my technicalbackground and expose and combine it toreal-world issues.
Rene De Jong, Staff Performance Analysis Engineer

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Field Trips: connecting engineers anddesigners with users
Field trips give employees an opportunity to challenge
their thinking about how the technology that Arm haslong been at the forefront of - smartphones, wearables,
drones and other lightweight portable devices - mightenable solutions previously impossible due to cost,
power or connectivity requirements. It also exposes
the everyday reality for communities experiencing
the worst of global inequality and climate change
and gives access to the problem solvers and experts
within those communities.
During a week in Malawi hosted by UNICEF we saw
the devastation caused by floods and the resilience ofthe communities affected and how vital early warning
systems and messaging services are for disaster
preparedness and response. We visited one of the very
first humanitarian air corridors testing the potentialof drones to deliver essential and emergency services
and learnt more about the challenges involved with
implementing such technology.
Previously employees have visited Zaatari, thelargest refugee camp for Syrians in Jordan, exposed
how critical connectivity is to people fleeing theirhomes. Digital infrastructure is vital for refugees
to keep in contact with those they have left behind.
Furthermore, it is essential to access education andeconomic opportunities.

It was empowering to see Arm-based
technology in action and witness its lifesaving potential. It was also inspiring to see firsthand how partnership can accelerate innovation,even in the most challenging circumstances.
© UNICEF
ADDA, 2019Louise Paul, Arm© UNICEF
Malawi field trip, November 2019

Simprints Scanner, 2020

© UNICEF
Malawi field trip, November 2019

Kenya field visit, 2016

© UNICEF
Malawi field trip, November 2019

© UNICEF
WASH bootcamp, 2019

Kenya field visit, July 2016

WASH bootcamp, 201923

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24

Final word
Our business shapes our approach tosocial impact and innovation - at its core,an ecosystem of partners who challenge
us to think in new ways and provide
diverse perspectives and the expertise
to deliver solutions.
From empowering young people to become theinnovators and engineers of tomorrow to connecting
the disconnected and ensuring equitable access toessential services, we aim to work with others to be apositive driver for inclusive innovation by supporting
the development of solutions for or by underserved
or marginal groups.
We are proud to have supported social impact startups early in their journeys, enabling them to succeed
and scale, engaged with some of the most effective
social impact organizations and created a systemchanging network of tech for good innovators. In
addition, we have helped passionate and brilliant Arm
employees to apply their capabilities and expertise tosolve some of the world’s biggest problems.
We have achieved a lot, but the communities we serveand those currently underserved need more.

So we are stretching our ambition to be more
inclusive, to positively impact more lives andlivelihoods, while working to ensure any potential
negative impacts of technology are removed.
And we have been doing the work needed toincrease our impact over the next decade. This
report consolidates our work to date. Our aim
now is to focus on more effective measurement of
our activities and to more accurately capture thevalue and impact created by our social impact andinnovation activities and partnerships. As such,
we will be well positioned to more effectively
extend the gains of technology to many more
people and areas yet to benefit.

Through social impact andinnovation, we’re contributing to
the future of computing, on Arm.
Together. For everyone.

© Joreg Koch

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Methodology
This section details the challenges,
assumptions and methodology of the
Arm reach figures and categories. The
report also includes metrics from theorganizations we work with. Our partners’
measurements demonstrate the impact
they have achieved, much of it, but not all,with Arm’s support.

1. Direct Reach

Measuring Arm’s direct impact is challenging. It isn’teasy to apply standard metrics across all partners
and initiatives. Reach is currently the best metric forconsistent measurement - we have identified four
major reach categories.

2. Indirect Reach

The breadth of our investments and the complexityof social impact measurement make reach the rightapproach. The numbers presented in this report are
all estimates and are as accurate as we could makethem, calculated with and approved by our partners.
Categorisation of Reach
The following are the assumptions made to determine
exactly what numbers to allocate to each reachcategory per initiative:• Defined by a first degree of engagement and/or
participation in Arm-funded programs• Impact that would not have been possible
without Arm’s support• Only counts Arm beneficiaries: “those for whom
technology is not yet designed and who are notyet benefitting from the positive potential oftechnology”• Breadth of engagement: beneficiaries one degree
removed from the direct action or intervention• Impact that would have been unlikely without
Arm’s support• Broader initiatives in which Arm is one of anumber of supporters / stakeholders• Only counts Arm beneficiaries: “those for whom
technology is not yet designed and who are notyet benefitting from the positive potential oftechnology”
3. Catalyst (enabling or supporting innovation)• Reach to “non-target beneficiaries” (eg: techsavvy innovators) who are developing solutions
that impact the lives of “target beneficiaries”• Includes reach achieved outside the scope of thepartnership but related to it• Reach of initiatives to which Arm contributedwith others and where at least some reach/
impact is likely to have happened without Arm• This category includes Arm’s target beneficiaries
as well as the innovators, entrepreneurs or
solution providers supported by Arm doing workthat will positively impact the lives of our target
beneficiaries
4. Wider reach (advocacy and sector influence)• Reach to “non-target beneficiaries” (ie:innovators, policy-makers, general public) who
may or may not be developing solutions that
impact the lives of “target beneficiaries”• Includes the reach of publications/communications based on metrics like downloads
and page views• Includes attendees and viewers of events andtech sector gatherings
Employee Engagement Metrics
The term “30,000+ interactions with Arm employees”
is used in the report to communicate the total numberof touchpoints (passive and active) that SII initiatives
have had with Arm employees from 2015 till date.

It is not the number of employees but the number oftimes that they have engaged with our partnerships.
Looking forward, Attribution is key
Going forward, to be more precise and timely about
reach and impact attribution, we will work with ourpartners to define, measure and report the impact weachieve together. We are eager to measure inequality
impact at a programatic level and to develop proxy
indicators to bridge from reach to inequality reductions
based on clear and vetted impact pathways and theoriesof change. Furthermore, where possible, we hope to beable to measure our impact on inequality at source.
We have tried to be as specific as possible and areclear that reach does not give us or our stakeholders ameasure of impact or the quality of our interventions,these remain to be assessed per initiative. We are
implementing a new measurement and evaluation
approach that will help us and our partners develop
more effective impact measures.
We will be validating our impact measurement
methodology with experts and stakeholders andare open to any and all feedback on how we can
improve. You can email Arm’s Social Impact andInnovation team at: sustainability@arm.com.
Thanks in advance.