Featured customer story:

ITS uses mabl to extend automated testing and improve
the speed and quality of development.
Challenges
Needed to democratize
testing acrossnon-technical team toincrease test coverage
and accelerate
CI/CD pipeline.

Results
75% increase in test
coverage

40% fewer bugs inproduction

80% cost savings
over Selenium

Internet Travel Solutions (ITS) is a company devoted to the idea of making travel smarter, faster, andeasier. Its flagship TripEasy solution lets users manage an entire trip – flights, hotels, rentals, and more
– from the same screen, letting travelers minimize pricing while still enjoying easy and comfortable
trips. Because the company is growing at a rapid pace – and now works with some of the largest
airlines in the world – software quality has been a top focus area.
Samar Khan, the VP of Software Development & DevOps, understood the importance of software thatruns consistently and works reliably without bugs or defects. His main goal was to implement a CI/CD
process, allowing the company to rapidly create new builds, test them at an equal pace, fail quickly,and then iterate -- assuming a maximum pace of innovation without ever allowing bugs to creep intoproduction.
In order to achieve this goal, Samar needed a way to incorporate a method of UI automation testingthat was easy enough for non-technical team members – QAs, BAs, SMEs and people from thetravel industry – to use for increasing automated test coverage. He quickly discovered that mabl wasessential to their CI/CD process, replacing Selenium as an automated regression tool.

Mabl is the leading intelligent test automation platform built for CI/CD.
It’s the only SaaS solution that tightly integrates automated end-toend testing into the entire development lifecycle.

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Manual testing takes time – and time is at a premium
ITS currently runs nine separate products, with more on the horizon.
Each product is deeply integrated with airline and hotel APIs. Each is also
designed to interface with in-house corporate systems as well. In short,these products are vast and complicated, and there is no earthly way toperform testing on every change that’s made during a two-week sprint.
Because ITS is committed to delivering bug-free software in order to meetcustomer satisfaction goals, they found themselves at an impasse. They
could either slow down development and reduce the pace of new features,continue at their current pace and overwhelm their limited QA resources, orthey could find a new solution. They decided to turn to a tool which could
automate testing at scale - mabl.

Mabl helps the organization both in-depth and end to end testing by
Samar Khan

letting them create permutations of parallel test cases.

VP of Software
Development andDevOps, ITS

A faster route to bug-free software
Samar decided to turn to mabl’s user-friendly test trainer in order to scale
their testing operations. They were rapidly able to double their testing
coverage and discover 40 percent fewer bugs during production. Using
hiring and traditional automation tools like Selenium, it would have taken
two years and $240K to accomplish what mabl helped ITS do in just fourmonths at 80% cost savings.
A few months after deploying mabl, Samar praises the application’s ability
for its ease of use. It’s easy to learn, even for non-technical users, andprovides a vast amount of utility. It helps the organization both in-depth
and end to end testing by letting them create permutations of parallel test
cases, such as running tests for multiple browsers in parallel. In addition,
mabl provides comprehensive test execution details which helps in sharing,
recreating and resolving issues.

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Essentially, mabl has allowed ITS to fully realize theiridea of a CI/CD pipeline. The organization can now test
software as rapidly as it writes code.With Selenium, theirprevious regression tool, creating tests was a much
more drawn out process. Now, instead of relying on
an increasingly strained QA team to keep up with thedevelopment cycle, mabl now uses automation to act asa force multiplier.
Because mabl is so much faster than Selenium, the QA
team has freed up much of their time to focus on otherissues. On the development side, developers are using
mabl for both their unit test cases as well as the ITS
platform itself. Mabl lets them track the behavior of theirapplications under peak load conditions, track regression
breakage, and detect UI changes.

Samar Khan
VP of Software
Development andDevOps, ITS

Using hiring and traditional automation tools like
Selenium, it would have taken two years and $240K
to accomplish what mabl helped ITS do in just fourmonths at 80% cost savings.

mabl scales with ITS to enable fasterdevelopment
Because ITS is a growing company, they’re not goingto sit on their laurels when it comes to what they’ve
already achieved using mabl. In the near future, Samar isplanning to align the development team using the shiftleft approach, shortening development and deployment
cycles even more. Mabl is an integral part of those plans.
Right now, mabl automates testing of features in parallel
once a scheduled sprint is complete. This increases
the velocity of the development team by allowing
them to identify complex defects in the next step ofmabl.com

3

By using mabl automation, ITS was able to increase
their test coverage to 75 percent – up from less than
five percent.

Samar Khan
VP of Software Development
and DevOps, ITS

the deployment process and then fix them before they
become a problem for customers. The next step of theprocess will involve leveraging mabl’s GitHub integration
feature in order to enhance their development pipeline
even further.
By using mabl, ITS was able to increase their test
coverage to 75 percent – up from less than five percent.
Samar is confident that not only will mabl enable ITS tocover the remaining 25 percent of test cases but that
it will also allow them to test even more quickly andconsistently into the future.
If you’d like your organization to enjoy the same resultsand ROI, visit mabl.com and start using a testing solutionthat can scale with your ambitions.

See for yourself how mabl canhelp you multiply your QA efforts
by creating a free account today.

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