Engineering Ofﬁce
Vision for FY2022[en]January 2020
JP Engineering Ofﬁce

1About this slideThis is a document for explaining how and in what direction the mercari
Engineering Division, which wants to be a growable organization, is going, with theactivities of the Engineering Ofﬁce.

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Mission of Engineering Ofﬁce
Provide the best employee experience
for all engineers at mercari

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The value we want to provide
We want to provide 2 things below to the all engineers related to mercari.
● The organization that can provide best experience through the all process● The environment where engineers can experience growth by taking onchallenges and contributing

Developer PR

HiringOn-boarding
Culture & Engagement
Data & Mechanism

Career Development

Vision for FY2022
We want to explain how to realize the Employee Journey Story for Engineers [docs]
through our activities.

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Developer PR
Create a state in which mercari engineering is widely known correctly.
Creating a state where Mercari's engineering organization is correctly communicated to the whole world.

Well known engineering organization in the world○Promotion of open organization■ Making mercari engineering widely known correctly.
■ Aiming for 80% or more recognition in major overseas hiring
markets

Conference/Community○○Tech Conference for external■ No.1 tech conference as satisfaction rate in Japan
Contribution to OSS community■ Promotion of OSS contribution by Mercari engineers■ Strengthen OSS project from Mercari
6Hiring
Building the environment where talented engineers gather and can growtogether.
Recruitment is most important to build a sustainable organization. We will do below as hiring activities to keep gathering
members who can grow together through product development.
The process that can give additional value for candidates.

Opportunity

We give back the value to the people we meet in recruitment through the recruitment process.
Since we meet each other using time, we will provide meaningful time regardless of the selection results.

Emphasis on matching candidate and company’s mission and values

Matching

Our recruitment activity emphasises on matching what candidate wants to do and what company provide.
We emphasis on matching candidate and company’s mission/values through interview processes.

Switch to newgrads internship hiring.

GrowthWelcome BackFor newgrads hiring, we will switch hiring style to internship hiring for 2022 join newgrads.
We provide to students with learning opportunities and interview process through which they can get to know Mercari

We support for coming back after their challenge outside of mercari.
Create culture which allows people left the company to take interviews as boomerang employee candidate.
Provide welcome back passport and create community to keep in touch with people left the company.

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On-Boarding
Create mechanism in order to provide environment where all new engineers
can settle in the team and be assigned to the team smoothly.
We will create great on-boarding experience to all new engineers which provides smooth on-boarding from the orientation toorganization/project assignment.

Engineer on-boarding

Team on-boarding

Role on-boarding

Target：Engineers
Owner：Engineering div

Target：Engineers assigned to project
Owner：Each project

Target：New EM/New TL
Owner：Engineering div

Overall：
Input of information necessary to work as anengineer at mercari.
●
Philosophy of Mercari engineers suchas Engineer Principles.
●Information and tutorials necessaryfor product development as anengineer

Overall：Explain basic information of the project, current
situation, and details of how to progress thework.

Overall：Support to be able to respond smoothly
when assigned to a role.
●EM On-boarding●TL On-boarding

Effect:Through the introduction of Engineer Principle,
new joined engineers can learn the basic
concepts and values required by mercari.
New joind engineer can get information for
product development as an engineer atmercari.

Effect:They understand how they can contribute on theteam assigned.
They can complete on-boarding in a month andperform well.

Effect:New EM and TL will be able to worksmoothly when they take on the role of EM orTL.

Sustainable on-boarding cycle
Providing organization and team’s on-boarding sustainably when
they transfer to other organization or project.

8Career Development
An environment where engineers can feel inclusion and grow through product development.
We will provide environment and mechanism where engineers keep on challenges and contribute to the project.

Encouraging
to challenge

Culture that encourages to have challenge mindset and do new things.

Chance to learn
new technology
to realize

Chance to increase each engineers skill and use it to realize what we want to create

Mechanism tosupportchallenge

●
●

●
●

Everybody can image how to create successful career plan.
Culture encourages team member to challenge.

“Everyone is software engineer” culture which encourages engineers to cover shortage of skills each other in team.
By effective external contents, provide environment where everybody can learn necessary and strong technical skills
which compete with external engineers

Create mechanism which support engineer’s challenge.
●●●●

Opportunities and contents to get to know other team.
Opportunities and contents to know the internal roles of TL and EM and their job.
○More details in the next slide.
Mentoring system to support engineers’ challenge and their growth
Giving feedback and improvement action.

9Career Development
Mechanisms to support growth
We will provide environment and mechanism where engineers keep on challenges and contribute to the project.

Engineering
Ladder / Principle

Mercari's Engineering
Culture and Direction

Role &Job Description

Evaluation

Assignment

Mechanisms to support
new challenges by oneself

Definition of major roles
such as SWE, EM, TL

Skill Development

Learning assistance ingeneral and mercari
specific technologies

Goal setting and feedback
for growth

Talent Management
Learning Management

Managing member
outcomes and learning
history10Culture & Engagement
Build a strong organization that everyone can do the micro decision
Followed by Mercari Mission/Values, Software Engineer Ladder, and Engineer Principle, we will build
organization where everyone decide and take actions.
What is a strong organization we aim for?
●Organization where employee can independently work followed by principlew○Everyone can decide and take actions followed by Mercari Mission/Values, Software Engineer Ladder, andEngineer Principle.
○
Their direction of each decision is not missing the points and even though some points are missing, they
can amend the mistakes quickly.
In order to build strong organization, we will make the following two points systematic.

Based onour principles, visionand goals
quickly sharing
current situation

●
●

●
●

There are mechanism where engineers can understand what action should be praised or not followed by eachteam’s success story and engineer principles,
There are oppotunitties to talk with CTO and VPs directly and understand the current company situation andexecutives mind.

There are mechanism and system to share the current company issues and organization needs in order tomake prompt decision. Also each team can take immediate actions to solve the issues.
When the situation is changed, there are systems to share the changes with appropriate member, and they cantake actions for them.

11Culture & Engagement
Organization where engineers work happily, engaged, and motivated.
We will create environment where mercari engineers can work happily, engaged, and motivated, also can feel theirimprovements of engineering skills.

We will provide work environment where everyone are exciting to work and feel improvements of
their skills and develop experiences.

Inspire●●●There are a lot of chances and opportunities to learn new things and improve their skills through their actual job andtrainings provided by CTO, VPs, senior TLs, and external trainers.
Work globally in diversity working environment.
Culture which have member praise other member and improve their skills.

A team where everyone has ownership and feels our place

Inclusion●●●

Situation everyone understood mission, value and principles.
According to that understanding, everyone can share their idea to the team.
Situation everyone can feel that I can impact the team.

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Data & Mechanism
Creating a mechanism to continue to provide a good employee
experience based on data.
In all cases, we will create an environment where “mechanism based on code of conduct” and “decision based ondata” are realized.

Rule design
based oncode of conduct●●

Rule design based on unified indicators
Clear and fair rule design based on codes of conduct

Decision making
and evaluation
Based on data●
●Deciding strategies based on data
Data driven decision-making mechanism

13Mission of Engineering Ofﬁce
Provide the best employee experience
for all engineers at mercari
We want to create mercari with you.

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