To be prepared
for the unexpected

Emergency
Medical Manual
for foreigners visiting Japan
訪日外国人のための緊急時医療マニュアル

Useful site and app
when in trouble
困ったときに役立つサイト＆アプリ

To prepare for the unexpected, bookmark the pageand install the app. Both are free of charge.

Useful site when getting medical care in Japan“When you are feeling ill”

●Search for hospitals by regions, languages,and clinical departments.
● How to get treatment in hospitals●Major symptoms and clinical departments●Overseas travel insurance
URL：http://www.jnto.go.jp/emergency/eng/mi̲guide.htmlTranslation app “VoiceTra”
Developed by National Institute of Information and Communications Technology (NICT)The voice-activated translation
app translates your speech into
other languages. It is free todownload and use. It handles 31
languages, is simple to use withan easy-to-read screen, and lets
yo u c h e c k i f t h e t ra n s l a t i o n i scorrect.

ー INDLETʼSCHECK!

EX ーlhospita
isiting avnehlsw
hospita
Procesctor inodae
seitalHow toin a hosp
ind whenminpekeThings totools
U s e f ulGooglePlay

App Store

Cited from the Japan Tourism Agency “Guide for when you are feeling ill”

Publisher
Kagoshima Medical Association/Kagoshima PrefectureImportant steps to follow
日本の医療機関

General practice 一般診療Registration
受付* Please use the translation app “Voice Tra”
The healthcare system varies by countries. You can
avoid problems when you know what to expect inadvance. When registering, ask the rough estimate ofcosts involved in getting a consultation.
* There is a limited number of hospitals that offer language support.

Fill out a questionnaire
問診票の記入Give information about your current physical condition,medical history, and allergies.

See a doctor to get a diagnosis andtreatment and receive a prescription.
医師の診療と処置を受け、処方箋をもらう

in Japanese Medical Institutions
ご利用の主な流れ

Emergency medical care 緊急医療

Call an ambulance 救急車を呼ぶ
When calling for an ambulance, show the text inside thered lines below to a Japanese person nearby to help you.

救急車を呼んでください
Please call an ambulance.

Ambulance (Dial 119)
救急車（電話 119）

You will be transported to an emergency hospital incase of a trafﬁc accident or an emergency.
You cannot choose the hospital.

〈 Process after the ambulance arrives. 〉

An ambulance arrives.
救急車到着

Use the interpreter app to understand the diagnosis
correctly.

Bill payment
会計

Transported to a hospitalfor diagnosis.
病院に搬送・診断

The payments are remuneration for the diagnosis andtreatment. Large hospitals may accept credit cards,
but clinics, in general, receive cash payments.
* You will not need to pay if you have overseas travel insurance with noexcess on claims. Since the requirements for excess vary by insurance,
please check with your provider in advance.

Hospital admission

Treatment

入院治療

Take the prescription to apharmacy and purchase medication
薬局に処方箋を提出し薬を購入する
You can pay for your medicine at a pharmacy.
Some hospitals have an in-house prescription.

Payment会計Letʼs check beforehand what you should do when you become ill.
病気になったときの対応を

Not all symptoms can be dealt
with by one hospital.
すべての症状を一つの医療機関で診ることができるわけではありません。

Some symptoms may involve different clinical departments. Since

事前に確認しておきましょう

Most medical institutions do not accept credit
card payments. Letʼs have cash (Japanese yen) ready.
ほとんどの医療機関ではクレジット決済に対応できません。
現金（日本円）を準備しましょう。

You will need to pay in cash (Japanese yen) at medical institutions thatthat cannot be judged by the size of the hospital, be sure to check

do not accept credit card payments. Be sure to get cash from an ATM at a

beforehand. Since some hospitals do not have the facilities forbank, post ofﬁce or convenience store, or at a hotel that can exchange

hospital admission, you will be transferred to another hospitalforeign currency before seeing a doctor. You will need to settle your bills

when necessary.

once you ﬁnish seeing a doctor or after you are discharged from a hospital.

Letʼs ﬁnd out how to return home
and where to call when you become ill.

The cost of treatment may be high.
Letʼs take out travel insurance.

病気になったときの帰国方法や問い合わせ先などを調べましょう。

治療費が高額となる場合があります。旅行保険に加入しましょう。

● How to return home
If you are hospitalized or have an operation, you may be asked to present adoctorʼ s certiﬁcate by an airline company, so check with the airline company and ask the doctor if necessary.

● Accommodation for companions

Since complete nursing care is given in Japan, companions are not allowed
to stay overnight in hospitals. People generally stay in nearby lodgings.

● Travel insurance cover and how to make a claim● Check where to call if you become ill (embassy, etc.)

The cost of treatment will be high if you have surgery or stay in a
hospital for a long-term.
Letʼs take out travel insurance and check what it covers.
<Examples of insurance cover>
Medical expenses (surgery, hospitalization), interpreter, repatriation, accommodation for companion(s) (relatives, etc.)

Emergency Checklist

Basic Japanese phrases

もしものためのチェックリスト

基本会話集

Tick any items that apply to you in the checklist below
and take the list to a hospital in case of an emergency.

Point to the number or picture to convey yourcondition to a doctor or the people around you.

緊急時に困らないよう下記をチェックして、病院に行く際は持っていきましょう。

医師や周りの人へ、番号や図を指さして自分の状態を伝えましょう。

1

I have a headache

1 頭が痛い3

Tick anything that apply to you.
Fill out the speciﬁcs inside [ ].

I have a stomach ache5

I have an earache

7

9

I have allergy/allergies□ アレルギーがある［am currently on medication.
□ I現在服用中の薬がある［□ 外国籍である］］

I am a foreign national.

［have travel insurance□ I旅行保険に入っている］［［Insurance policy number

保険契約番号［I feel dizzy

今日Yesterday
昨日

3 日以上前10 I have difﬁculty breathing

12

12 下痢

13 I have trouble urinating

14

13 排尿困難

14 吐いた15 I would like a doctorʼs

16

medical certiﬁcate

I have diarrhea
I vomited
I was in a trafﬁc accident

16 交通事故

15 医師の診断書が欲しい

Human body］

8］

6More than three days ago

I have a fever

11 痺れがある

Severe pain

975Discomfort

4Today811 I have numbness

10

具合が悪いのはいつからですか？

My eye hurts

10 息苦しい］When did you become ill?

69 めまいがする

痛みの段階

Insurance companyʼs contact information

保険会社連絡先I have a sore throat

8 熱がある

Pain scale

I n s u ra n ce co m pa nyʼs n a m e

保険会社名

I have a toothache

7 歯が痛いam pregnant□ I妊娠している

4

6 目が痛い5 耳が痛いI have cash ( Japanese yen)
□ 現金（日本円）を用意しているI have a chest pain

4 喉が痛い3 腹痛

have a passport□ Iパスポートを持っている

22 胸が痛い32
1No pain

人体図