CAM520
User ManualFCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by tuning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.
Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE
limits. Such equipment should not be restricted in its sale but the following warning shall be included in
the instructions for use:
Warning -This is a class A product. In a domestic environment this product may cause radio interferencein which case the user may be required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to Electromagnetic
Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment this product may cause radio interferencein which case the user may be required to take adequate measures to correct this interference.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of thisdocumentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has been carefully checked for reliability; however, no responsibility isassumed for inaccuracies. The information contained in this documentation is subject to change without
notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of thepossibility of such damages.
TRADEMARKS“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.

COPYRIGHT© 2016 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by
any means without the prior written permission of AVer Information Inc. is prohibited. All informationor specifications are subject to change without prior notice.
NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATIONCONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
WARNINGTO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE. WARRANTY WILL BE VOID IF ANY UNAUTHORIZED MODIFICATIONS AREDONE TO THE PRODUCT.
Remote Control Battery Safety Information--Store batteries in a cool and dry place.
Do not throw away used batteries in the trash. Properly dispose used batteries throughspecially approved disposal methods.
Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion
can damage the remote control. Dispose of batteries safely and through approved disposal
methods.
Do not use old batteries with new batteries.
Do not mix and use different types of batteries: alkaline, standard (carbon -zinc) or rechargeable(nickel-cadmium).
Do not dispose of batteries in a fire.
Do not attempt to short circuit the battery terminals.

Contents
Package Contents ............................................................................................................................ 1
Product Introduction ........................................................................................................................... 2
Camera ....................................................................................................................................... 2
Remote Control........................................................................................................................... 3
Setup CAM520 .................................................................................................................................. 5
Device Connection...................................................................................................................... 5
Mounting Camera ....................................................................................................................... 6
Use CAM520 ..................................................................................................................................... 7
Make a Video Call ....................................................................................................................... 7
LED Indicator .............................................................................................................................. 7
AVer PTZApp ..................................................................................................................................... 8
Install AVer PTZApp .................................................................................................................... 8
Use AVer PTZApp ....................................................................................................................... 8
Select Remote Control.............................................................................................................. 13
Set the Camera Number ........................................................................................................... 14
Hotkey Control .......................................................................................................................... 15

Package Contents

123567

1.

CAM5205.

USB cable

2.

Mount (mounting screws are included)

6.

User Manual

3.

Power Cord* & Power adapter

7.

AAA Batteries (x2)4.

Remote Control

4* The power cord will vary depending on the standard power outlet of the country where it is sold.

1

Product Introduction
Camera1. IR Sensor

5. Power Jack

2. Power indictor

6. Kensington lock

3. RS232 connection*

7. Screw hole for mounting

4. USB port
* If you need a converter or instructions on how to use RS232, please contact AVer USA.

2

Remote Control

19234105116127813Name
1. Camera select

2. Camera direction control

3. FaceLumi

Function
One remote can control up to 3 AVer VC/Cam. Please use theAVer PTZApp to set cameras to buttons 1 to 3. Once set, camera
may be selected by a simple press of the camera select button.
Position of the camera lens may be adjusted through the direction
buttons. Long press of the button allows continuous pan or tilt ofthe camera.
Enhance facial features by correcting skin tone and activates auto
focus and auto exposure. This feature may be disabled whentilting, panning, zooming, or disconnecting camera.

4. OSD menu**

Press to bring out the OSD menu.

5. Zoom in/Zoom out

Press to zoom in or zoom out.

6. Preset

7. Preset position

This feature allows user to go to a set position.
To save the camera at the desired position, press and holdthe preset button until the "saved message" is displayed.
Select preset position button 0 to 9 to save.
 Pressing Preset + Preset Position Button (0 ~ 9) will move thecamera to the saved position.
Preset position button is used in conjunction with the Preset button
to save positions. There are a total of 0 to 9 saves.
3

NameFunction

8. Call/answer*

Answer a call or start a call.

9. Enter**

To confirm the selection in the OSD menu.

10. Mute/Unmute Speakerphone

Mute/Unmute the speakerphone.

11. Volume up/down

Adjust volume up or down.

12. Far site camera control

Press the Far/Near button to control the far site camera for pan,tilt, or zoom functions.

13. Hang up*

End the call.

* Function requires AVer PTZApp.
** Only support on CAM530.
[Note] Volume control and mute buttons are not applicable to CAM520.

4

Setup CAM520
Device Connection
Wall outletCamera

Power cablePC
USB cableLaptop
1. Use USB cable to connect the CAM520 to your PC/laptop (refer to diagram above).
2. Connect the power to the CAM520; power indicator will light up and camera head will rotate.
3. Install AVer PTZApp on laptop or PC that is connected with CAM520. The app can be used to adjust
and setup the parameters of the camera (refer to section of AVer PTZApp)
4. To make a call, run your video application (SkypeTM, Microsoft ® LyncTM, Skype for Business, Google
HangoutsTM, Cisco WebEx® , GoToMeetingTM, WebRTC, and etc.) select CAM520 as your videodevice.

5

Mounting Camera
There are 3 ways to mount the camera – on the wall, on the ceiling, and on a table with the mount andscrews included in the package.
[Warning]
1. When securing the camera mount on a wall or celling, only use hardware and materials certified tosupport 22 lb (10 kg) weight. For dry wall installation, please use Sleeve-Type Hollow Wall Anchors(a.k.a. Molly Bolts).
2. If the camera mount is secured to a table, please note excessive table movement or pulling on thecables may cause the mount and camera to fall. Ensure the cables and camera are secured
properly.

 Wall

Ceiling

6



Table

Use CAM520
Make a Video Call
1. Make sure CAM520 and PC/laptop are well connected and power is on.
2. Run your video application (SkypeTM, Microsoft ® LyncTM, Google HangoutsTM, Cisco WebEx® ,GoToMeetingTM, WebRTC, and etc.) on your PC or l laptop.
3. Set the CAM520 camera as the primary camera for your video application (refer to your video
application user guide). You can now make your call.
4. The CAM520 is a plug-and-play conference camera. The system requires no special drivers, but we
do recommend installing the AVer PTZApp for a better user experience. For information on how toinstall and use the AVer PTZApp, refer to the AVer PTZApp section in this user manual.

LED Indicator
Status

LEDStarting

Flashing blue and camera head is rotating

NormalSolid blue

Camera is not being used
Solid orange
by the computer
Camera is not connected

Solid orange and camera head is down.

7

AVer PTZApp
Install AVer PTZApp
Please go to http://www.aver.com > Support > Download Center > Video Conferencing to download
the AVer PTZApp. After downloading, double-click on the file and follow the on screen instructions tocomplete the installation.
Remember to select the “Skype plug-in” option during installation.
After installing the AVer PTZApp, double-click on the AVer PTZApp icon to run the application.

Use AVer PTZApp
1. To run you video application, a plug-in request will be displayed on your video application interface.
Click on it to accept the plug-in; your video application can now be control by AVer PTZApp andremote control.
If you have the Skype plug-in checked during the installation, a plug-in request will be displayed in
Skype. Click on the Skype plug-in request to accept the plug-in; this enables

andfuncationality on the Remote Control.
2. During your video call, you can use the AVer PTZApp to pan, tilt and zoom the camera in/out andenable/disable the backlight feature.
3. For the first time use, you can check the connection, camera, and setup the camera’s parameters.
Each function will be described below:

8

a. Function icon: Click it to switch to the function’s page.
- PTZ: To control the camera direction, zoom in and out, and to enable/disable the backlightcompensation during your video call.

-Settings: To setup parameters of the camera – White balance, noise filter, frequency, brightness,sharpness, flip, mirror, ADDR, baud rate, H.264 stream, and numeric key control. ADDR andbaud rate is for RS232 connection setting. Click the Save button to save all settings. To change
all the settings, back to the default values, click the Factory Default button.

9

-Diagnostic Utility: To display the S/W and F/W version and the devices connection status. Youcan also update the firmware of the camera.

b. Minimize: Minimize the app to system tray. To quit the application, right-click the icon on the systemtray and select “Quit”.

c.

(Camera): Click it to view the camera live view. Click the camera icon again to close thecamera live view. If the live video did not appear, please check the camera and the laptop/PCconnection to make sure all are corrected and well connected.

NormalUn-normal

10

d. Connection diagnostic: Display devices connection status.

If the AVer PTZApp has detected thatcamera and laptop/PC are not connected well, the diagram will display an “X” on the camera toindicate the connection has a problem. If the camera is in use by another application, it will display“Can’t start video” warning.

e. Test Camera: Click the “Test Camera” to check the camera video display status. You can adjust thecamera direction and view of the zoom in/out. To leave the page, click the Abort Diagnostic button.

11f. Update Now: Allows the user to update the CAM520 camera’s firmware.
1. Click” Update Now”.
2. A dialog will display the current firmware version and available new firmware version (internetconnection is required).

3.

To auto update, click “Auto Update” and update process will start. The new firmware will bedownloaded first; then, the new firmware will be uploaded to camera.

[Note] Please make sure camera, power, and laptop/PC are all well connected and stay connectedduring the entire process.

Download new firmware

4.

Update new firmware to camera

To update the firmware manually, click “Manual Update” and locate the new firmware to start theprocess.

g. Troubleshooting: collect more system information for troubleshooting before you contact AVer
technical support.
h. Currently selected device: This field displays currently selected VC or CAM device controlled byPTZApp. If you have more than one AVer VC or CAM devices connected to this PC/Mac PTZApp isrunning, you can click on the drop down list to select other AVer VC or CAM device.

12Select Remote Control
CAM520 supports two different remote controls. Please select your remote.

13Set the Camera Number
With multiple cameras connected, users can set each camera to buttons 1 to 3 on remote control.
1. If PTZApp detects computer connects to multiple VC/CAM, you can select which camera you like tocontrol through the dropdown list.
2. Next, Click Change Binding button.

1

2

3. Select which camera number of remote control it maps to.
4. Click Save to save settings. To un-save the settings, click Abort.

314

Hotkey Control
Enable hotkey control to use keyboard control camera’s movement and backlight.
1. Selet “Settings”
2. Set Hotkey Control to “On”.

1

2

3. A hotkey description as below figure shown:15