Industrial AI | Service AI | Asset AI
Orlando World Center Marriott, October 14-18 2024

Manufacturing Industry Agenda
Day 1 | Tuesday, October 15 2024
9:00-10:30

Click on a session to learn more!

Plenary - Part 1
Mark Moffat, CEO, Keynote

IFS Cloud & IFS.ai Road Map

09:00-09:30

09:30-10:00

10:30-11:15

Refreshments & Networking

11:15-12:10

Plenary - Part 2

IFS City – Industry & ProductShowcase Part 1
10:00-10:30

IFS City – Industry & ProductShowcase Part 2

IFS City – Industry & ProductShowcase Part 3

11:15-11:45

11:45-12:10

12:10-2:00

Lunch & Networking

2:00-2:30

Manufacturing / Product Breakouts | Session 1
A clear path to the Cloud:Upgrade to Service
Management in IFS Cloud

3:00-3:30

IFS.ai in 2025: Roadmap for
Service Management, EAM &Aviation MaintenanceBeing evergreen: efficiency,productivity, & sustainability
with AI in manufacturing

Manufacturing / Product Breakouts | Session 3
IFS Customer Services: Trackyour business case, mitigate
risks & realize value faster7:00-11:00

EAM: Asset Performance
Management that delivers
excellence in maintenance

Manufacturing / Product Breakouts | Session 2Connecting global business
operations for resiliency andoperational efficiency

4:00-4:30

IFS.ai in 2025: Roadmap for
ERP & Sustainability

Connecting Asset
maintenance planning,scheduling & field service
execution with AI

Evening Entertainment & Networking

01 // Agenda | Manufacturing

AI powered Closed Loop
Lifecycle Managementtransforms manufacturer’soperations

Day 2 | Wednesday, October 16 2024
9:00-10:30

Plenary - Part 1
When data is the strategic asset

Customer Insights - AI

9:00-9:45

9:45-10:30

10:30-11:15

Refreshments & Networking

11:15-12:10

Plenary - Part 2
Customer Insights - EAM

Partner Insight - EUROPE

11:15-12:00

12:00-12:30

12:30-2:00

Lunch & Networking

2:00-2:30

Manufacturing / Product Breakouts | Session 5

3:00-3:30

Evergreen with IFS: From IFS
Cloud Self Service to theLifecycle Experience & IFS.ai

Explore IFS technology andCloud Services to meet
defense regulatorycompliance

IFS Cloud: Explore the latest
innovations in Service
Lifecycle Management

IFS Unified Support: IFS
Support & Cloud Services
deliver a frictionlessexperience

Manufacturing / Product Breakouts | Session 6IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation Maintenance

4:00-4:30

IFS Cloud Mobile Workforce
Management: scheduling,dispatching & executionwith AI

Increase factory output:
Connect people, assets, &robotics in manufacturing

Manufacturing / Product Breakouts | Session 8
IFS.ai in 2025: Roadmap for
ERP & Sustainability

7:00-11:00

Moving to IFS Cloud: Becoming evergreen withIFS Success & IFS Cloud Services

Manufacturing / Product Breakouts | Session 7
IFS.ai: Industrial AI for yourbusiness

5:00-5:30

From strategy to operations:Meeting your sustainability
goals with IFS Cloud

Appreciation Night

02 // Agenda | Manufacturing

Manufacturing & service delivery
optimized through ai & automation

Day 3 | Thursday, October 17 2024
9:00-10:30

Plenary - Part 1
Customer Insights - FSM

The focus on Value - IFS Success

9:00-9:45

9:45-10:30

10:30-11:15

Refreshments & Networking

11:15-12:30

Plenary - Part 2
The focus on Simplification - Cloud

Partner Insight - USA

11:15-12:00

12:00-12:30

12:30-2:00

Lunch & Networking

2:30-3:00

Manufacturing / Product Breakouts | Session 9Achieve full project control:deliver projects on-time andon-budget & on quality

3:00

AI in IFS Cloud: A core pillar to
supporting sustainability inService Management

Asset Performance
Management (APM): Reduce
costs, extend the lifecycle,
meet goals

Delegates DepartTraining Day 1 | Thursday, October 17 2024
1:00-5:00

Training Courses
Mastering IFS Cloud Build Place for Total
Control Part 1

Unlock the Power of Workflows in IFS CloudPart 1

Learn how to customize the User Experience inIFS Cloud Part 1

Technical Experience Tailoring in IFS CloudPart 1IFS Cloud empowering High Tech
Manufacturing Part 1

IFS Cloud empowering Industrial
Manufacturing Part 1

03 // Agenda | Manufacturing

Training Day 2 | Friday, October 18 2024
8:00-12:00

Training Courses
Mastering IFS Cloud Build Place for Total
Control Part 2

Unlock the Power of Workflows in IFS CloudPart 2Learn how to customize the User Experience inIFS Cloud Part 2

Technical Experience Tailoring in IFS CloudPart 2IFS Cloud empowering High Tech
Manufacturing Part 2

IFS Cloud empowering Industrial
Manufacturing Part 2

04 // Agenda | Manufacturing

Manufacturing | Available Sessions
A clear path to the Cloud: Upgrade toService Management in IFS Cloud
Are you an FSM, Alliance or IFS Applications ServiceManagement customer who is looking to move to IFS
Cloud? If so, then this is the session for you! Learn
more about the Service Management offering in IFS
Cloud; how to determine your organizational
readiness and how you can prepare your businessand leverage IFS Success to build your specificjourney.

IFS.ai in 2025: Roadmap for ERP &Sustainability
IFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS’s ERP and Sustainability solutions. The
session will explore upcoming capabilities and with
AI featuring pervasively in all solutions you are able
to deliver real-world benefits and see first-hand ourlonger-term vision and strategy.

EAM: Asset Performance Managementthat delivers excellence in maintenanceDuring this session, we will provide an overview of
how IFS Cloud for Enterprise Asset Management
offers APM capabilities to assist organizations inachieving their cost and effectiveness targets andreduce TCO.
Learn how Asset Performance Management (APM)
can help your organization meet carbon emissions
while lowering unnecessary costly corrective
maintenance of your assets.

Connecting global business operations
for resiliency and operational efficiency
In this session we will demonstrate how to achieve
operational efficiency and business resilience in theface of constant disruption and changing regulatory
requirements. Get inspired by supply chain andfinance capabilities and how they can impact yourbusiness. Learn more about IFS Cloud with its built-in
AI and how the evergreen approach can help create
the moment of service for your customers.

05 // Agenda | Manufacturing

IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation
MaintenanceIFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS Cloud Service Management,
Enterprise Asset Management, and Aviation
Maintenance solutions. The session will explore
upcoming capabilities , and with AI featuring
pervasively in all solutions you are able to deliver
real-world benefits and see first-hand ourlonger-term vision and strategy.

Being evergreen: efficiency, productivity,& sustainability with AI in manufacturing
In this session, listen to how a leading manufacturer
maximized becoming evergreen to improve
efficiency, productivity and sustainability over timewith IFS Cloud. As manufacturers of all disciplines
continue to battle with the changes in customer
demand, supply chain disruption and increasing
regulations – This IFS Cloud user’s evergreen journeycontinues to put them ahead of the curve andprovide a stable platform for optimizing operations
with the use of AI.

IFS Customer Services: Track yourbusiness case, mitigate risks & realize
value fasterTechnology is the enabler; the value is realized isthrough a tight business case where quantitative andqualitative value are clearly identified.
In this session, we will show the value being brought
to life through IFS Global Customer Services, from 1)
the delivery of our projects leveraging IFS Global
Delivery supporting our customers and partners, 2)
via IFS Success which enables customers to maximize
the value of their IFS solutions, reduce risks, achieve
growth, and optimize broader business strategies,
and 3) through our Maintenance & Cloud Services tosupport IFS solutions.

Manufacturing | Available Sessions (Cont.)
Connecting Asset maintenance planning,scheduling & field service execution
with AI
Discover how IFS Cloud connects your Asset
Lifecycle Management and Field Service Execution
processes. Explore how IFS Cloud provides severalways to manage planning and execution ranging
from high-level planning down to in-day schedulingand dispatching putting the right technician in thefield.
See the overview of the AI-driven planning andscheduling capabilities in IFS Cloud and how they
can be used to make sure you prioritize the mostimportant activities first, while optimizing resource
usage day-to-day.

AI powered Closed Loop Lifecycle
Management transforms manufacturer’soperations
Hear a global manufacturer share how by
successfully closing the product, asset and service
lifecycle loop they have realized significant value
with improved uptime, superior customer experienceand generated revenues from new services. As thiscustomer shares their strategic journey toServitization, hear the role played by digital and AI
technologies in streamlining and optimizing
processes along the end-to-end lifecycle.

Evergreen with IFS: From IFS Cloud Self
Service to the Lifecycle Experience& IFS.ai
Join this session to understand how the current
platform and experience features and those coming
in 2025 will support your business needs. Understandhow the IFS.ai Platform Service ties to your IFS Cloud
evergreen lifecycle. Hear how IFS uses technology todeliver innovation and value directly to you throughadvancing self service capabilities in the CloudService.

Explore IFS technology and Cloud
Services to meet defense regulatorycomplianceThis session will show how IFS Cloud Services
provides you with full defense regulatory compliance.
Understand how IFS Cloud Services differs forcommercial and defense and how IFS can help you
06 // Agenda | Manufacturing

meet regulations such as ITAR and your European
Restricted Access needs. Hear more on the IFS
Cybersecurity Framework Compliance, including
compliance with standards such as NIST and CMMC2.0. Explore how IFS Cloud is becoming the default
choice for defense industry. Join us to learn more
about how IFS Cloud can help your organization staycompliant with defense regulations.

From strategy to operations: Meetingyour sustainability goals with IFS Cloud
Learn how IFS Cloud can not only help meet yourregulatory requirements but also your wider
sustainability goals. Join us to discover the latest
advancements in sustainability management where
we will dive into capabilities such as the IFS Cloud
Emissions Tracker, and our latest CSRD solution tosupport sustainability compliance reporting.

IFS Cloud: Explore the latest innovationsin Service Lifecycle Management
See, hear, and explore how Service management inIFS Cloud has transformed since our last Unleashedin 2022. This session will demonstrate exciting new
capabilities and highlight the tangible business value
you can achieve with Service Lifecycle Management
in IFS Cloud and what you can expect in 2025.

IFS Unified Support: IFS Support & Cloud
Services deliver a frictionless experience
2023 saw the unification of IFS Support and IFS Cloud
Services into one single organization to create a
simplified and seamless IFS customer experience.
In this session hear what you can expect from:•IFS Unified Support: Its mission from provisioning
until “business as usual” post go-live•The IFS Services Center: one place to manage itall.

•IFS Cloud Services: let us do the heavy lifting so
you can get the most out of your IFS Cloud
application•

The IFS Customer OfficeManufacturing | Available Sessions (Cont.)
IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation
MaintenanceIFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS Cloud Service Management,
Enterprise Asset Management, and Aviation
Maintenance solutions. The session will explore
upcoming capabilities, and with AI featuring
pervasively in all solutions you are able to deliver
real-world benefits and see first-hand ourlonger-term vision and strategy.

Moving to IFS Cloud: Becoming evergreen
with IFS Success & IFS Cloud Services
Understand how IFS Cloud can become thefoundation for the adoption of all IFS’s digital
innovation including, IoT, AR, ML and AI.
Attend this session to explore your path to the cloud.
From building a business case to having clarity on
the resources required to make the shift. Upgradewith IFS and hear from a customer about theirjourney from IFS Apps to IFS Cloud.

IFS.ai: Industrial AI for your business
Discover the power of IFS.ai, the thread ofintelligence that connects and feeds your business.
Learn how IFS.ai is weaved into our technology, using
our deep industry expertise and rich datasets to add
capabilities, insights, and innovation that enable
your business to grow and thrive.

IFS Cloud Mobile Workforce
Management: scheduling, dispatching &execution with AIField service management is evolving. Join thissession to learn more about the new Mobile
Workforce Management capabilities in IFS Cloud.
Explore how to ai is helping manage the scheduling,dispatching and work execution processes. See how
this capability is composable and can be Deployedindependently deployable or as part of Service
Lifecycle Management in IFS Cloud. See thecapabilities, understand the benefits.

07 // Agenda | Manufacturing

Increase factory output: Connect people,
assets, & robotics in manufacturing
Hear how a global manufacturer significantly
increased productivity and lowered costs by skillingand connecting talent and automation and robotics.
With robotics, this IFS customer has improved
production efficiency, increased output and freed up
talent to take on higher value-add jobs, which in turndelivered higher levels of retentions and job
satisfaction.

IFS.ai in 2025: Roadmap for ERP &Sustainability
IFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS’s ERP and Sustainability solutions. The
session will explore upcoming capabilities and with
AI featuring pervasively in all solutions you are able
to deliver real-world benefits and see first-hand ourlonger-term vision and strategy.

Manufacturing & service delivery
optimized through ai & automation
Increasingly manufacturers also provide services totheir customers, this puts customer experience at theheart of success and growth. In this session hear apragmatic customer view on how combining a shift
to remote operations, improving skills andpervasively adopting automation and AI hasdelivered tangible benefits. Take away proven bestpractices from this session.