Industrial AI | Service AI | Asset AI
Orlando World Center Marriott, October 14-18 2024

Energy, Utilities & Resources Industry Agenda
Day 1 | Tuesday, October 15 2024
9:00-10:30

Click on a session to learn more!

Plenary - Part 1
Mark Moffat, CEO, Keynote

IFS Cloud & IFS.ai Road Map

09:00-09:30

09:30-10:00

10:30-11:15

Refreshments & Networking

11:15-12:10

Plenary - Part 2

IFS City – Industry & ProductShowcase Part 1
10:00-10:30

IFS City – Industry & ProductShowcase Part 2

IFS City – Industry & ProductShowcase Part 3

11:15-11:45

11:45-12:10

12:10-2:00

Lunch & Networking

2:00-2:30

Energy, Utilities & Resources / Product Breakouts | Session 1
IFS.ai in 2025: Roadmap for
ERP & Sustainability

3:00-3:30

EAM: Asset Performance
Management that delivers
excellence in maintenance

Energy, Utilities & Resources / Product Breakouts | Session 2
Connecting global business operations forresiliency and operational efficiency

4:00-4:30

IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation Maintenance

Energy, Utilities & Resources / Product Breakouts | Session 3
IFS Customer Services: Track your businesscase, mitigate risks & realize value faster7:00-11:00

Optimizing Workforce
Performance Powered with AI

Connecting Asset maintenance planning,scheduling & field service execution with AI

Evening Entertainment & Networking

01 // Agenda | Energy, Utilities & Resources

Day 2 | Wednesday, October 16 2024
9:00-10:30

Plenary - Part 1
When data is the strategic asset

Customer Insights - AI

9:00-9:45

9:45-10:30

10:30-11:15

Refreshments & Networking

11:15-12:10

Plenary - Part 2
Customer Insights - EAM

Partner Insight - EUROPE

11:15-12:00

12:00-12:30

12:30-2:00

Lunch & Networking

2:00-2:30

Energy, Utilities & Resources / Product Breakouts | Session 5

3:00-3:30

Evergreen with IFS: From IFS
Cloud Self Service to theLifecycle Experience & IFS.ai

From strategy to operations:Meeting your sustainability
goals with IFS CloudIFS Cloud: Explore the latest
innovations in Service
Lifecycle Management

IFS Unified Support: IFS
Support & Cloud Services
deliver a frictionlessexperience

Energy, Utilities & Resources / Product Breakouts | Session 6IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation Maintenance

4:00-4:30

IFS Cloud Mobile Workforce
Management: scheduling,dispatching & executionwith AIReimagining the end-to-end
asset lifecycle with AI for
Utilities

Energy, Utilities & Resources / Product Breakouts | Session 8IFS.ai in 2025: Roadmap for
ERP & Sustainability

7:00-11:00

Moving to IFS Cloud: Becoming evergreen withIFS Success & IFS Cloud Services

Energy, Utilities & Resources / Product Breakouts | Session 7
IFS.ai: Industrial AI for yourbusiness

5:00-5:30

How the construction &engineering industry canmanage their asset lifecycles
Part 1

Appreciation Night

02 // Agenda | Energy, Utilities & Resources

IFS MWM: Enhanced capacity planning forresource management

Day 3 | Thursday, October 17 2024
9:00-10:30

Plenary - Part 1
Customer Insights - FSM

The focus on Value - IFS Success

9:00-9:45

9:45-10:30

10:30-11:15

Refreshments & Networking

11:15-12:30

Plenary - Part 2
The focus on Simplification - Cloud

Partner Insight - USA

11:15-12:00

12:00-12:30

12:30-2:00

Lunch & Networking

2:30-3:00

Energy, Utilities & Resources / Product Breakouts | Session 9Achieve full project control:deliver projects on-time andon-budget & on quality

3:00

AI in IFS Cloud: A core pillar to
supporting sustainability inService Management

Asset Performance
Management (APM): Reduce
costs, extend the lifecycle,
meet goals

Delegates DepartTraining Day 1 | Thursday, October 17 2024
1:00-5:00

Training Courses
Mastering IFS Cloud Build Place for Total
Control Part 1

Unlock the Power of Workflows in IFS CloudPart 1

Learn how to customize the User Experience in
IFS Cloud Part 1

Technical Experience Tailoring in IFS CloudPart 1IFS Cloud empowering Transmission &Distribution Part 103 // Agenda | Energy, Utilities & Resources

Training Day 2 | Friday, October 18 2024
8:00-12:00

Training Courses
Mastering IFS Cloud Build Place for Total
Control Part 2

Unlock the Power of Workflows in IFS CloudPart 2

Learn how to customize the User Experience inIFS Cloud Part 2

Technical Experience Tailoring in IFS CloudPart 2IFS Cloud empowering Transmission &Distribution Part 2

04 // Agenda | Energy, Utilities & Resources

Energy, Utilites & Resources | Available Sessions
IFS.ai in 2025: Roadmap for ERP &Sustainability
IFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS’s ERP and Sustainability solutions. Thesession will explore upcoming capabilities and withAI featuring pervasively in all solutions you are able
to deliver real-world benefits and see first-hand ourlonger-term vision and strategy.

EAM: Asset Performance Managementthat delivers excellence in maintenanceDuring this session, we will provide an overview ofhow IFS Cloud for Enterprise Asset Management
offers APM capabilities to assist organizations inachieving their cost and effectiveness targets andreduce TCO.
Learn how Asset Performance Management (APM)
can help your organization meet carbon emissions
while lowering unnecessary costly corrective
maintenance of your assets.

Optimizing Workforce Performance
Powered with AI
Hear an IFS customer’s vision for how they aretransforming their customer service operation
operations with IFS’s next generation mobile
workforce and dynamic AI powered schedule
optimization solutions.
Understand how dynamic schedule optimization canguide MWM systems in strategically dispatching
technicians, ensuring that the right person with theright skills addresses the right issue at the right time
to reduce operational costs and increase customer
satisfaction. This session will provide insights intoenhancing customer service, safety and workforce
productivity through skill-based task matching andoptimized scheduling.

Connecting global business operations
for resiliency and operational efficiency
In this session we will demonstrate how to achieve
operational efficiency and business resilience in theface of constant disruption and changing regulatory
requirements. Get inspired by supply chain andfinance capabilities and how they can impact yourbusiness. Learn more about IFS Cloud with its built-in
AI and how the evergreen approach can help create
the moment of service for your customers.
05 // Agenda | Energy, Utilities & Resources

IFS.ai in 2025: Roadmap for ServiceManagement, EAM & Aviation
MaintenanceIFS.ai in 2025 is a preview of our roadmap in AI,digital, and other innovations that will be madeavailable in IFS Cloud Service Management,
Enterprise Asset Management, and Aviation
Maintenance solutions. The session will explore
upcoming capabilities , and with AI featuring
pervasively in all solutions you are able to deliver
real-world benefits and see first-hand ourlonger-term vision and strategy.

IFS Customer Services: Track yourbusiness case, mitigate risks & realize
value fasterTechnology is the enabler; the value is realized isthrough a tight business case where quantitative andqualitative value are clearly identified.
In this session, we will show the value being brought
to life through IFS Global Customer Services, from 1)
the delivery of our projects leveraging IFS Global
Delivery supporting our customers and partners, 2)
via IFS Success which enables customers to maximize
the value of their IFS solutions, reduce risks, achieve
growth, and optimize broader business strategies,
and 3) through our Maintenance & Cloud Services tosupport IFS solutions.

Connecting Asset maintenance planning,scheduling & field service execution
with AI
Discover how IFS Cloud connects your Asset
Lifecycle Management and Field Service Execution
processes. Explore how IFS Cloud provides several
ways to manage planning and execution ranging
from high-level planning down to in-day schedulingand dispatching putting the right technician in thefield.
See the overview of the AI-driven planning andscheduling capabilities in IFS Cloud and how they
can be used to make sure you prioritize the mostimportant activities first, while optimizing resource
usage day-to-day.

Energy, Utilites & Resources | Available Sessions (Cont.)
Evergreen with IFS: From IFS Cloud Self
Service to the Lifecycle Experience& IFS.ai
Join this session to understand how the current
platform and experience features and those coming
in 2025 will support your business needs. Understandhow the IFS.ai Platform Service ties to your IFS Cloud
evergreen lifecycle. Hear how IFS uses technology todeliver innovation and value directly to you throughadvancing self service capabilities in the CloudService.

From strategy to operations: Meetingyour sustainability goals with IFS Cloud
Learn how IFS Cloud can not only help meet yourregulatory requirements but also your wider
sustainability goals. Join us to discover the latest
advancements in sustainability management where
we will dive into capabilities such as the IFS Cloud
Emissions Tracker, and our latest CSRD solution tosupport sustainability compliance reporting.

How the construction & engineering
industry can manage their asset
lifecycles Part 1
In this first of a two part session, join an international
construction and engineering contractor as they
reveal how IFS Cloud supports their total asset
lifecycle: design, procure, build, operate, maintain.
Discover the challenges that fueled their digital pivot
to IFS Cloud – streamlining complex systemarchitectures, reducing reliance on Excel, andscaling for growth. Hear how they embraced agility,resilience, and improved performance acrossprojects and business. But the story doesn't end
there. Learn how they expanded beyond
design-build, offering operation and maintenanceservices for predictable revenue streams. Explore
how they plan to leveraging innovations such as, IoT,AI, and automation for the future. Don't miss thisinspiring case study of digital transformation inaction. (Part 1)

06 // Agenda | Energy, Utilities & Resources

IFS Cloud: Explore the latest innovationsin Service Lifecycle Management
See, hear, and explore how Service management inIFS Cloud has transformed since our last Unleashedin 2022. This session will demonstrate exciting newcapabilities and highlight the tangible business value
you can achieve with Service Lifecycle Management
in IFS Cloud and what you can expect in 2025.

IFS Unified Support: IFS Support & CloudServices deliver a frictionless experience
2023 saw the unification of IFS Support and IFS Cloud
Services into one single organization to create a
simplified and seamless IFS customer experience.
In this session hear what you can expect from:•IFS Unified Support: Its mission from provisioning
until “business as usual” post go-live•

The IFS Services Center: one place to manage itall.

•

IFS Cloud Services: let us do the heavy lifting soyou can get the most out of your IFS Cloudapplication•

The IFS Customer Office

IFS.ai in 2025: Roadmap for Service
Management, EAM & Aviation
MaintenanceIFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS Cloud Service Management,
Enterprise Asset Management, and Aviation
Maintenance solutions. The session will explore
upcoming capabilities, and with AI featuring
pervasively in all solutions you are able to deliver
real-world benefits and see first-hand ourlonger-term vision and strategy.

Energy, Utilites & Resources | Available Sessions (Cont.)
Moving to IFS Cloud: Becoming evergreen
with IFS Success & IFS Cloud Services

IFS.ai in 2025: Roadmap for ERP &Sustainability

Understand how IFS Cloud can become thefoundation for the adoption of all IFS’s digital
innovation including, IoT, AR, ML and AI.

IFS.ai in 2025 is a preview of our roadmap in AI,
digital, and other innovations that will be madeavailable in IFS’s ERP and Sustainability solutions. The
session will explore upcoming capabilities and with
AI featuring pervasively in all solutions you are able
to deliver real-world benefits and see first-hand ourlonger-term vision and strategy.

Attend this session to explore your path to the cloud.
From building a business case to having clarity onthe resources required to make the shift. Upgradewith IFS and hear from a customer about theirjourney from IFS Apps to IFS Cloud.

IFS.ai: Industrial AI for your business
Discover the power of IFS.ai, the thread ofintelligence that connects and feeds your business.
Learn how IFS.ai is weaved into our technology, using
our deep industry expertise and rich datasets to add
capabilities, insights, and innovation that enable
your business to grow and thrive.

IFS Cloud Mobile Workforce
Management: scheduling, dispatching &execution with AI
Field service management is evolving. Join thissession to learn more about the new Mobile
Workforce Management capabilities in IFS Cloud.
Explore how to ai is helping manage the scheduling,dispatching and work execution processes. See how
this capability is composable and can be Deployedindependently deployable or as part of Service
Lifecycle Management in IFS Cloud. See thecapabilities, understand the benefits.

Reimagining the end-to-end asset
lifecycle with AI for Utilities
Hear how an IFS customer is shaking up traditional
EAM industry practices, partnering with IFS andMicrosoft.
Dive into the world of end-to-end asset lifecycle
management fueled by AI driven predictive
maintenance, where EAM, inventory, supply chain,finance, schedule optimization and field service
systems work in tandem to preempt equipment
failures, reduce costs and improve reliability.

07 // Agenda | Energy, Utilities & Resources

IFS MWM: Enhanced capacity planningfor resource management
Clevest customers join us as we share the latest
innovations in IFS MWM’s capacity planningcapabilities. We’ll explore resource management andspecifically the new resource calendar view, discuss
its features and value delivered and provide insights
into our road map through 2025.