TechSmith Accessibility Conformance Report
International Edition(Based on VPAT® Version 2.4)

Name of Product/Version: TechSmith Snagit 2024 version 2024.0.2
Report Date: November 8, 2023
Product Description: Snagit lets you quickly capture a process, add explanation, and create visual instructions.
Contact Information: https://support.techsmith.com/
Notes: Snagit is available on both the Windows and Mac platforms. Responses to criteria are based on the accessibilityof the Windows version of Snagit. Chapter 4 under the Revised Section 508 has been removed as Hardware standards
do not apply. EN 301 549 Criteria is included in the WCAG section, however, a full EN 301 549 Report section is not yet
completed for this document. PDF is listed as the specific content type for the authoring tool.
Evaluation Methods Used: An internal evaluation was performed using NVDA and Microsoft Narrator, Accessibility
Insights, Color Contrast Analyzer, as well as the built-in screen magnifier, contrast settings, and other native operating
system accessibility features and settings.

Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report
Page 1 of 39

Web Content Accessibility Guidelines 2.0

Level A - Yes
Level AA - Yes
Level AAA - No
Level A - Yes
Level AA - Yes
Level AAA - No

Web Content Accessibility Guidelines 2.1

Revised Section 508 standards published January 18, 2017 and corrected January
22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT
products and services in Europe, - V3.1.1 (2019-11)

No

Terms
The terms used in the Conformance Level information are defined as follows:● Supports: The functionality of the product has at least one method that meets the criterion without known defects
or meets with equivalent facilitation.
● Partially Supports: Some functionality of the product does not meet the criterion.
● Does Not Support: The majority of product functionality does not meet the criterion.
● Not Applicable: The criterion is not relevant to the product.
● Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0
Level AAA.

WCAG 2.1 Report
Tables 1 and 2 also document conformance with:
Page 2 of 39

● EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4
and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 ofChapter 12 – Documentation● Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3
Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete
processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance
Requirements.

Page 3 of 39

Table 1: Success Criteria, Level A
Notes:

Criteria
1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.1.1 (Web)● 10.1.1.1 (Non-web
document)● 11.1.1.1.1 (OpenFunctionality Software)● 11.1.1.1.2 (Closed
Functionality Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.1 Audio-only and Video-only(Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.2.1 (Web)● 10.1.2.1 (Non-web
document)● 11.1.2.1.1 (OpenFunctionality Software)● 11.1.2.1.2.1 and11.1.2.1.2.2 (Closed
Software)Conformance Level

Software: Partially Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Page 4 of 39

Remarks and Explanations

Software: The product does not provide text alternatives to thevisual content on the Canvas. Some of the options in the Snagit
Capture app do not have their titles read correctly by a screen
reader at this time.
Authoring Tool (PDF): All PDFs exported from the productcontain only images.
Authoring Tool (mp4): mp4’s exported from the product do notprovide text alternatives.

Software: The product does provide explanatory animations andthey include text alternatives. The feature ‘Show additional
information in tool tips’ can be modified to include video and text,
text only, or disabled in Editor Preferences.
Authoring Tool (PDF): The product does not support the inclusionof prerecorded audio or video in this format
Authoring Tool (mp4): The product does not provide pre-recorded
audio or video for export

● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.2 Captions (Prerecorded) (Level
A)
Also applies to:
EN 301 549 Criteria● 9.1.2.2 (Web)● 10.1.2.2 (Non-web
document)● 11.1.2.2 (OpenFunctionality Software)● 11.1.2.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.3 Audio Description or Media
Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.2.3 (Web)● 10.1.2.3 (Non-web
document)● 11.1.2.3.1 (OpenFunctionality Software)

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Software: All Snagit onboarding videos have accompanying text
explaining the processes covered in the videos.
Authoring Tool (PDF): Authored PDFs do not contain pre-recorded
media that requires captions.
Authoring Tool (mp4): The product does not provide pre-recorded
audio or video for export

Software: Not Applicable
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Software: Snagit onboarding videos do not contain audio.
Authoring Tool (PDF): Authored PDFs do not contain pre-recorded
media that requires audio descriptions.
Authoring Tool (mp4): Authored mp4’s do not contain prerecorded media that requires audio descriptions.

Page 5 of 39

11.1.2.3.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.1 Info and Relationships (Level
A)
Also applies to:
EN 301 549 Criteria● 9.1.3.1 (Web)● 10.1.3.1 (Non-web
document)● 11.1.3.1.1 (OpenFunctionality Software)● 11.1.3.1.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)●

Software: Partially Supports
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Not Applicable

1.3.2 Meaningful Sequence (Level A)
Also applies to:
Software: Partially Supports
EN 301 549 Criteria
Authoring Tool (PDF): Does Not Support● 9.1.3.2 (Web)Authoring Tool (mp4): Supports● 10.1.3.2 (Non-web
document)
Page 6 of 39

Software: Quick Styles and properties present a visual hierarchy
relationship, but they can not be programmatically determined.
Authoring Tool (PDF): Authored PDFs do not contain text socurrently there is no way to programmatically represent that
information.
Authoring Tool (mp4): Authored mp4’s do not contain hierarchicalinformation.

Software: A few areas of Snagit may not have a meaningful
reading sequence that can be programmatically determined.
Authoring Tool (PDF): Authored PDFs do not contain text socurrently there is no way to programmatically represent that
information.
Authoring Tool (mp4): The product allows users to create
content in a meaningful sequence●

11.1.3.2.1 (OpenFunctionality Software)● 11.1.3.2.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.3 Sensory Characteristics (Level
A)
Also applies to:
EN 301 549 Criteria● 9.1.3.3 (Web)● 10.1.3.3 (Non-web
document)● 11.1.3.3 (OpenFunctionality Software)● 11.1.3.3 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.4.1 (Web)Software: Partially Supports
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Supports

Software: Capturing and sharing an image or video in Snagit does
not require a user to visually distinguish where UI components arelocated. Image editing that depends on drawing shapes requires
the user to view portions of the image canvas in Snagit Editor.
Authoring Tool (PDF): Authored PDFs only contain images so they
rely on a user’s ability to recognize UI and text positions visually.
Authoring Tool (mp4): Authors are able to create content thatmeets this criterion

Software: Partially Supports
Authoring Tool (PDF): Supports
Authoring Tool (mp4): Supports

Software: Snagit does not generally use color as the only means ofconveying information. However selected tabs and items within
drop down menus may use only color contrast to indicate state oravailable functionality.

Page 7 of 39

10.1.4.1 (Non-web
document)● 11.1.4.1 (OpenFunctionality Software)● 11.1.4.1 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria● 9.1.4.2 (Web)● 10.1.4.2 (Non-web
document)● 11.1.4.2 (OpenFunctionality Software)● 11.1.4.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.1.1 (Web)Authoring Tool (PDF): Authors are able to create content thatmeets this criterion
Authoring Tool (mp4): Authors are able to create content thatmeets this criterion●

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (MP4): Supports

Software: Partially Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (MP4): Supports

Page 8 of 39

Software: Snagit does not contain any content that plays audio
automatically.
Authoring Tool (PDF): PDFs produced by Snagit do not contain any
content that plays audio automatically.
Authoring Tool (MP4): MP4s produced by Snagit do not play audio
automatically by default.

Software:Snagit Capture UI:●All three capture types and corresponding options areaccessible with the keyboard.
● Options in popups cannot be accessed with the keyboard
without mouse focus● Presets are navigable via the keyboard.
● All top level menus are accessible with the keyboard.
● Hotkeys can be assigned to presets to be activated with the
keyboard.
Snagit Preset Editor:● New preset options can be accessed successfully with the
keyboard.
● Existing presets cannot be edited via keyboard without mouse
focus.
Snagit Capture Crosshairs and Controls:● Crosshairs and region selection can be controlled by the
keyboard. Spacebar and Enter are used.
● Capture controls, type, region size, and cancel buttons can benavigated with the keyboard.
Snagit Capture Preferences:● All options can be navigated with the keyboard.
Snagit Editor:● Toolbar items are accessible through a Ctrl + Number schemeand tab structure (e.g. three tabs + enter combos between tools),
but keyboard-only users cannot execute the functions of theselected toolbar items.

●

10.2.1.1 (Non-web
document)● 11.2.1.1.1 (OpenFunctionality Software)● 11.2.1.1.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.1.2 (Web)● 10.2.1.2 (Non-web
document)

Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to navigate with the keyboard.
Authoring Tool (MP4): MP4s produced by Snagit can be started
and stopped via the keyboard.
Software: Does Not Support
Authoring Tool (MP4): Not Applicable
Authoring Tool (PDF): Not Applicable

Page 9 of 39

Software: There is a keyboard trap in Snagit Editor when moving
between the drawing toolbar and properties.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to navigate with the keyboard.

●

11.2.1.2 (OpenFunctionality Software)● 11.2.1.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.1.4 Character Key Shortcuts (Level
A 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.2.1.4 (Web)● 10.2.1.4 (Non-web
document)
Software: Supports● 11.2.1.4.1 (OpenAuthoring Tool (MP4): Not Applicable
Functionality Software) Authoring Tool (PDF): Not Applicable● 11.2.1.4.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.2.1 (Web)● 10.2.2.1 (Non-web
document)

Software: Supports
Authoring Tool (MP4): Not Applicable
Authoring Tool (PDF): Not Applicable

Page 10 of 39

Software: Single character shortcuts only exist when capturing in
the capture UI, and they are only active when that component has
focus.

Software: There are two time limits:● Time delayed capture, which can be adjusted to any
length.
● Video recording three-second countdown, which theuser manually triggers when they are ready to record.
● Three-second countdown can be disabled in preferences.

Authoring Tool (PDF): Authored content does not have any time
limits.

●11.2.2.1 (OpenFunctionality Software)● 11.2.2.1 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.2.2 (Web)● 10.2.2.2 (Non-web
document)● 11.2.2.2 (OpenFunctionality Software)● 11.2.2.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.3.1 Three Flashes or Below
Threshold (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.3.1 (Web)Software: Supports
Authoring Tool (PDF): Not Applicable

Software: Supports
Authoring Tool (PDF): Not Applicable

Page 11 of 39

Software:Snagit contains several animations:● Onboarding content○ This content can be hidden.
● Auto-scroll capture arrow buttons○ This can be turned off with a registry key.
● Animated region dashes○ This can be turned off with a registry key.
● Auto-scrolling content○ This is essential for the capture type. But scrolling
capture can be controlled by the user and can be done inless than 5-second increments.

Software: The onboarding indicator, the Snagit video recording
icon in the Windows system tray, and recording dot in Snagit’s
heads up display all flash less than three times in any one
second period.

●

10.2.3.1 (Non-web
document)● 11.2.3.1 (OpenFunctionality Software)● 11.2.3.1 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.1 (Web)● 10.2.4.1 (Non-web
document) – Does not
apply● 11.2.4.1 (OpenFunctionality Software) –Does not apply
Software: Not Applicable● 11.2.4.1 (Closed
Authoring Tool (PDF): Not Applicable
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to nonweb software● 504.2 (Authoring Tool)
Page 12 of 39

Software: Does not apply to non-web content.
Authoring Tool (PDF): Authored PDFs are a single image without
repeated content by default.

●

602.3 (Support Docs) –Does not apply to nonweb docs
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.2 (Web)● 10.2.4.2 (Non-web
document)● 11.2.4.2 (OpenFunctionality Software) Does not apply
Software: Supports● 11.2.4.2 (Closed
Authoring Tool (PDF): Supports
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.3 (Web)● 10.2.4.3 (Non-web
document)
Software: Supports
Authoring Tool (PDF): Not Applicable● 11.2.4.3 (OpenFunctionality Software)● 11.2.4.3 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)
Page 13 of 39

Software: All dialogs, modals, save/open windows, and onboarding
content contain descriptive titles.
Authoring Tool (PDF): Authored PDFs have descriptive titles bydefault. Users can change this.

Software: Focus order is logical for all controls, although there area few keyboard traps as mentioned above.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to navigate with the keyboard.

● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.4 Link Purpose (In Context)(Level A)
Also applies to:
EN 301 549 Criteria● 9.2.4.4 (Web)● 10.2.4.4 (Non-web
document)● 11.2.4.4 (OpenFunctionality Software)● 11.2.4.4 (Closed
Software● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.5.1 Pointer Gestures (Level A 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.2.5.1 (Web)● 10.2.5.1 (Non-web
document)● 11.2.5.1 (OpenFunctionality Software)● 11.2.5.1 (Closed
Software)

Software: Supports
Authoring Tool (PDF): Not Applicable

Software: All links and buttons are labeled appropriately in Snagit.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to navigate or activate a link.

Software: Partially Supports
Authoring Tool (PDF): Not Applicable

Software: Clicking and dragging is required for drawing on thecanvas, although assistive technology can help users here. Users
may avoid clicking and dragging to select a capture region byusing the arrow keys and the enter key on the keyboard.

Page 14 of 39

● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.2 Pointer Cancellation (Level A
2.1 only)
Also applies to:
EN 301 549 Criteria● 9.2.5.2 (Web)● 10.2.5.2 (Non-web
document)● 11.2.5.2 (OpenFunctionality Software)● 11.2.5.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.3 Label in Name (Level A 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.2.5.3 (Web)● 10.2.5.3 (Non-web
document)● 11.2.5.3.1 (OpenFunctionality Software)● 11.2.5.3.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)

Software: Supports
Authoring Tool (PDF): Supports

Software: The down event of the pointing device is required fordrawing on the canvas, but any down event can be canceled while
drawing. You may avoid clicking and dragging to select a capture
region by using the arrow keys and the enter key on the keyboard.
Authoring Tool (PDF): All pointer actions can be canceled inauthored PDFs.

Software: Partially Supports
Authoring Tool (PDF): Does Not Support

Software: Tools have accessible names, some buttons may not be
vocalized well.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to navigate the content.

Page 15 of 39

● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.5.4 Motion Actuation (Level A 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.2.5.4 (Web)● 10.2.5.4 (Non-web
document)● 11.2.5.4 (OpenFunctionality Software)● 11.2.5.4 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.1.1 (Web)● 10.3.1.1 (Non-web
document)● 11.3.1.1.1 (OpenFunctionality Software)● 11.3.1.1.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)

Software: Not Applicable
Authoring Tool (PDF): Not Applicable

Software: Supports
Authoring Tool (PDF): Supports
Authoring Tool (mp4): Not Applicable

Page 16 of 39

Software: Snagit does not require input through sensors which
respond directly to motions.
Authoring Tool (PDF): Authored PDFs do not require input throughsensors which respond directly to motions.

Software: The language is programmatically identified by Snagit.
Authoring Tool (PDF): Authored PDFs only export a single image.
Snagit’s language setting is added to PDF metadata.
Authoring Tool (mp4): Authored content is not capable ofcontaining a programmatically determined language.

● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.2.1 (Web)● 10.3.2.1 (Non-web
document)● 11.3.2.1 (OpenFunctionality Software)● 11.3.2.1 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.2.2 (Web)● 10.3.2.2 (Non-web
document)● 11.3.2.2 (OpenFunctionality Software)● 11.3.2.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Page 17 of 39

Software: Changing focus to controls in Snagit does not initiate achange of context for the user.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to change focus.
Authoring Tool (mp4): Authored content does not containfocusable components.

Software: Controls in Snagit that allow for a setting selection do
not initiate a change of context for the user.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to input values.
Authoring Tool (mp4): Authored MP4s are not able to accept user
input.

● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.3.1 (Web)● 10.3.3.1 (Non-web
document)● 11.3.3.1.1 (OpenFunctionality Software) Software: Partially Supports
Authoring Tool (PDF): Not Applicable● 11.3.3.1.2 (Closed
Authoring Tool (mp4): Not Applicable
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria● 9.3.3.2 (Web)● 10.3.3.2 (Non-web
document)● 11.3.3.2 (Open
Software: Partially Supports
Functionality Software) Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable● 11.3.3.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)
Page 18 of 39

Software: Most errors are clearly identified and described to theuser. Some contain additional information with a keyboard
navigable link. In some cases, such as entering a Zoom value thatis out of range, we automatically correct the entry without
notifying the user of the change.
Authoring Tool (PDF): Authored PDF content is not able to accept
user input.
Authoring Tool (mp4): Authored MP4s are not able to accept user
input.

Software: The Screen Draw tool, while readable by NVDA, is notreadable by JAWS. The selections under the Share button are notscreen readable. Drop down options are screen readable, but thelabel is not read in context.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to input values.
Authoring Tool (mp4): Authored MP4s are not able to accept user
input.

● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria● 9.4.1.1 (Web)● 10.4.1.1 (Non-web
document)● 11.4.1.1.1 (OpenFunctionality Software)
Software: Not Applicable● 11.4.1.1.2 (Closed
Authoring Tool (PDF): Not Applicable
Software) – Does not
Authoring Tool (mp4): Not Applicable
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria● 9.4.1.2 (Web)● 10.4.1.2 (Non-web
document)
Software: Partially Supports● 11.4.1.2.1 (OpenFunctionality Software) Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable● 11.4.1.2.2 (Closed
Software) – Not required● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508
Page 19 of 39

Software: Parsing does not apply to this desktop software
application.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to parse it.
Authoring Tool (mp4): Authored MP4s are not able to be parsed.

Software: For input boxes the labels and values can be
programmatically determined. Units are not clearly described forsliders and some input boxes in the properties panel.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to parse or input into it.
Authoring Tool (mp4): Authored MP4s are not able to accept user
input.

●●●

501 (Web)(Software)504.2 (Authoring Tool)
602.3 (Support Docs)

Table 2: Success Criteria, Level AA
Notes:

Criteria
1.2.4 Captions (Live) (Level AA)
Also applies to: EN
301 549 Criteria● 9.1.2.4 (Web)● 10.1.2.4 (Non-web
document)● 11.1.2.4 (OpenFunctionality Software)● 11.1.2.4 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508

Conformance Level

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Page 20 of 39

Remarks and Explanations

Software: Snagit does not include any live video with audio.
Authoring Tool (PDF): Authored PDFs do not contain any live video
with audio.
Authoring Tool (mp4): Product does not support live audio content

● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.2.5 Audio Description(Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.2.5 (Web)● 10.1.2.5 (Non-web
document)● 11.1.2.5 (OpenFunctionality Software) Software: Supports
Authoring Tool (PDF): Not Applicable● 11.1.2.5 (Closed
Authoring Tool (mp4): Not Applicable
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.1.3.4 (Web)● 10.1.3.4 (Non-web
document)
Software: Supports
Authoring Tool (PDF): Supports● 11.1.3.4 (OpenFunctionality Software) Authoring Tool (mp4): Supports● 11.1.3.4 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Page 21 of 39

Software: Onboarding animations have a full text alternative that
describes the action and is readable by a screen reader.
Authoring Tool (PDF): Authored PDFs do not contain pre-recorded
media that requires audio descriptions.
Authoring Tool (mp4): Snagit does not contain pre-recorded
media for authoring purposes.

Software: Snagit and its content can be viewed across multiple
monitors with different orientations.
Authoring Tool (PDF): Authored PDFs can be viewed acrossmultiple monitors with different orientations.
Authoring Tool (mp4): Authored MP4s can be viewed acrossmultiple monitors with different orientations.

Revised Section 508 – Does not
apply
1.3.5 Identify Input Purpose (Level
AA 2.1 only)
Also applies to: EN
301 549 Criteria● 9.1.3.5 (Web)● 10.1.3.5 (Non-web
document) 11.1.3.5.1
Software: Partially Supports● (Open Functionality
Authoring Tool (PDF): Supports
Software)
Authoring Tool (mp4): Not Applicable● 11.1.3.5.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.3 Contrast (Minimum) (Level AA)
Also applies to: EN
301 549 Criteria● 9.1.4.3 (Web)● 10.1.4.3 (Non-web
document)● 11.1.4.3 (Open
Software: Supports
Functionality Software)
Authoring Tool (PDF): Supports● 11.1.4.3 (Closed
Authoring Tool (mp4): Supports
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)
Page 22 of 39

Software: As mentioned above, units are not clearly described forsliders and some input boxes in the properties panel. For all other
input boxes, however, the labels and values can be
programmatically determined.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to input values into it.
Authoring Tool (mp4): Authored MP4s are not able to accept user
input.

Software: Snagit offers two theme options with the following
contrast ratios:● Light Theme○ Normal text: 5.2:1○ Selected text: 2.63:1 (below the 4.5:1 ratio)● Dark theme○ Normal text: 11.01:1○ Selected text: 5.1:1
Snagit’s dark theme meets and exceeds the contrast ratio
minimum. However, selected text in the light theme is below thecontrast ratio minimum so we recommend the dark theme.
Authoring Tool (PDF): Authored PDFs can be viewed withappropriate levels of contrast with the user’s preferred PDF
viewer.
Authoring Tool (mp4): Users are able to create MP4 content thatmeets this requirement

● 602.3 (Support Docs)
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.4.4 (Web)● 10.1.4.4 (Non-web
document)● 11.1.4.4.1 (OpenFunctionality Software)● 11.1.4.4.2 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria● 9.1.4.5 (Web)● 10.1.4.5 (Non-web
document)● 11.1.4.5.1 (OpenFunctionality Software)● 11.1.4.5.2 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)

Software: Supports
Authoring Tool (PDF): Supports
Authoring Tool (mp4): Not Applicable

Software: Snagit supports resizing text via operating system scalesettings or monitor’s DPI. Captured content are images and are
exempt. Canvas resizing exceeds 200%.
Authoring Tool (PDF): Authored PDFs export a single image whichis exempt, but can still be scaled in most modern PDF readers.
Authoring Tool (mp4): The MP4 format does not support text
resizing

Software: Partially Supports
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Not Applicable

Software: Snagit uses text to convey information. Region
capture onboarding and Video From Images do not have a text
alternative.
Authoring Tool (PDF): Authored PDFs export a single image,typically with text in the images.
Authoring Tool (mp4): The MP4 format does not support thisrequirement

Page 23 of 39

● 504.2 (Authoring Tool)● 602.3 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only)
Also applies to: EN
301 549 Criteria● 9.1.4.10 (Web)● 10.1.4.10 (Non-web
document)● 11.1.4.10 (OpenFunctionality Software)● 11.1.4.10 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.11 Non-text Contrast (Level AA
2.1 only)
Also applies to: EN
301 549 Criteria● 9.1.4.11 (Web)● 10.1.4.11 (Non-web
document)● 11.1.4.11 (OpenFunctionality Software)● 11.1.4.11 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply

Software: Not Applicable
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Not Applicable

Software: Snagit does not require scrolling in two dimensions, withthe exception of working with large images which is exempt. As
noted in 1.4.4, Snagit supports text resizing by setting theoperating system scale.
Authoring Tool (PDF): Authored PDFs export a single image, andmust be scrolled in two dimensions after zooming in.
Authoring Tool (mp4): The MP4 format does not support reflow ofcontent

Software: Partially Supports
Authoring Tool (PDF): Supports
Authoring Tool (mp4): Supports

Software: User interface elements have a contrast ratio greaterthan 2:1, with the exception of properties panel headers andselected states for drop downs.
Authoring Tool (PDF): Users are able to create authored PDFs
that meet his standard
Authoring Tool (mp4): Users are able to create authored MP4s
that meet his standard

Page 24 of 39

1.4.12 Text Spacing (Level AA 2.1
only)
Also applies to:
EN 301 549 Criteria● 9.1.4.12 (Web)● 10.1.4.12 (Non-web
document)● 11.1.4.12 (OpenFunctionality Software)● 11.1.4.12 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
1.4.13 Content on Hover or Focus(Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria● 9.1.4.13 (Web)● 10.1.4.13 (Non-web
document)● 11.1.4.13 (OpenFunctionality Software)● 11.1.4.13 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508 – Does not
apply
2.4.5 Multiple Ways (Level AA)
Also applies to:

Software: Supports
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Not Applicable

Software: Content does not use markup language that supports
changing this text style property
Authoring Tool (PDF): Authored PDFs export a single image and do
not allow users to change text spacing
Authoring Tool (mp4): The MP4 format does not support thiscriteria.

Software: Partially Supports
Authoring Tool (PDF): Supports
Authoring Tool (mp4): Not Applicable

Software: Content that is triggered by mouse hover or keyboard
focus can be dismissed. Users can dismiss all additional help
content when capturing a region by pressing the F1 key. Tooltips
may be dismissed via the ESC key.
Authoring Tool (PDF): Only tooltips appear on top of authored
PDF content.
Authoring Tool (mp4): The mp4 format does not support this typeof content.

Software: Not Applicable
Authoring Tool (PDF): Not Applicable

Software: This criterion does not apply to software products.

Page 25 of 39

EN 301 549 Criteria● 9.2.4.5 (Web)● 10.2.4.5 (Non-web
document) – Does not
apply● 11.2.4.5 (OpenFunctionality Software) –Does not apply● 11.2.4.5 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to nonweb software● 504.2 (Authoring Tool)● 602.3 (Support Docs) –Does not apply to nonweb docs
2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria● 9.2.4.6 (Web)● 10.2.4.6 (Non-web
document)
Software: Partially Supports
Authoring Tool (PDF): Supports● 11.2.4.6 (OpenFunctionality Software)● 11.2.4.6 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)
Page 26 of 39

Authoring Tool (PDF): Authored PDFs only export a single image
so there is no need to navigate further.

Software: Snagit’s headings and labels are descriptive. Icons fortools also have accompanying text labels or tooltips. However,when using a screen reader, many buttons, headings, and labels
do not provide a descriptive label or a label that will be
understood if read out of context.
Authoring Tool (PDF): Authored PDFs are subject to the user’s
control. Templated content contains headings and labels thatare descriptive and clear.

● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria● 9.2.4.7 (Web)● 10.2.4.7 (Non-web
document)● 11.2.4.7 (OpenFunctionality Software)● 11.2.4.7 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)

Software: Partially Supports
Authoring Tool (PDF): Not Applicable

Software:● Snagit Capture UI:○ Focus is displayed correctly for most objects.
○ Some objects get double focus.
● Snagit Preset Editor:○ Focus is displayed correctly for preset menus and createdfor new presets.
○ Some objects get double focus.
● Snagit Capture Crosshairs and Controls:○ Focus is displayed correctly for most objects.
Authoring Tool (PDF): Authored PDFs only export a single image
and do not contain links.

Page 27 of 39

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria● 9.3.1.2 (Web)● 10.3.1.2 (Non-web
document)● 11.3.1.2 (OpenFunctionality Software) –Does not apply
Software: Supports● 11.3.1.2 (Closed
Authoring Tool (PDF): Does Not Support
Authoring Tool (mp4): Not Applicable
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
3.2.3 Consistent Navigation (Level
AA)
Also applies to:
EN 301 549 Criteria● 9.3.2.3 (Web)● 10.3.2.3 (Non-web
document) – Does not Software: Not Applicable
Authoring Tool (PDF): Not Applicable
apply
Authoring Tool (mp4): Not Applicable● 11.3.2.3 (OpenFunctionality Software) –Does not apply● 11.3.2.3 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)
Page 28 of 39

Software: The language of the application is programmaticallydetermined based on the system language and can be changedby the user.
Authoring Tool (PDF): Language is not set for authored PDFs.
Authoring Tool (mp4): The mp4 format does not support language
types.

Software: This criterion does not apply to software products.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no need to navigate.
Authoring Tool (mp4): The mp4 format does not support
navigation.

● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to nonweb software● 504.2 (Authoring Tool)● 602.3 (Support Docs) –Does not apply to nonweb docs

3.2.4 Consistent Identification (Level
AA)
Also applies to:
EN 301 549 Criteria● 9.3.2.4 (Web)● 10.3.2.4 (Non-web
document) – Does not
apply● 11.3.2.4 (OpenFunctionality Software) – Software: Not Applicable
Does not apply
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable● 11.3.2.4 (Closed
Software) – Does not
apply● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software) –Does not apply to nonweb software
Page 29 of 39

Software: This criterion does not apply to software products.
Authoring Tool (PDF): Authored PDFs only export a single image
so there is no need to interact with any controls.
Authoring Tool (mp4): The mp4 format does not support thisfunctionality.

●●

504.2 (Authoring Tool)
602.3 (Support Docs) –Does not apply to nonweb docs

3.3.3 Error Suggestion (Level AA)
Also applies to: EN
301 549 Criteria● 9.3.3.3 (Web)● 10.3.3.3 (Non-web
document)● 11.3.3.3 (OpenFunctionality Software)● 11.3.3.3 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)

Software: Partially Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Page 30 of 39

Software: Most errors are clearly identified and suggestions areoffered. In some cases, such as entering a Zoom value that is outof range, we automatically correct the entry without providing
suggestions.
Authoring Tool (PDF): Authored PDFs only export a single image soerrors should not occur.
Authoring Tool (mp4): The mp4 format does not support user
input.

3.3.4 Error Prevention (Legal,
Financial, Data) (Level AA)
Also applies to: EN
301 549 Criteria● 9.3.3.4 (Web)● 10.3.3.4 (Non-web
document)● 11.3.3.4 (OpenFunctionality Software)● 11.3.3.4 (Closed
Software)● 11.8.2 (Authoring Tool)● 12.1.2 (Product Docs)● 12.2.4 (Support Docs)
Revised Section 508● 501 (Web)(Software)● 504.2 (Authoring Tool)● 602.3 (Support Docs)
4.1.3 Status Messages (Level AA 2.1
only)
Also applies to: EN
301 549 Criteria● 9.4.1.3 (Web) 10.4.1.3● (Non-web document)
11.4.1.3 (Open● Functionality Software)●●●●

11.4.1.3 (Closed
Software) – Does not
apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Software: Not Applicable
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Software: Partially Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (mp4): Not Applicable

Page 31 of 39

Software: Snagit does not process legal or financial transactions oruser data.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no way to input data of any form.
Authoring Tool (mp4): The mp4 format does not support user
input.

Software: Status messages are presented to the user by assistive
technologies in some instances, but not all. Progress bars indicate
status changes, however, Search results count is not presented tousers for Library Search or Stamp Search.
Authoring Tool (PDF): Authored PDFs only export a single image sothere is no need to interact with any controls.
Authoring Tool (mp4): The mp4 format does not support user
input.

Revised Section 508 – Does not
apply

Page 32 of 39

Revised Section 508 Report
Notes:

Chapter 3: Functional Performance Criteria (FPC)
Notes:

Criteria

302.1 Without Vision

302.2 With Limited Vision

302.3 Without Perception of Color

Conformance Level

Remarks and Explanations

Software: Does Not Support
Authoring Tool (PDF): Does Not Support
Authoring Tool (MP4): Does Not Support

Software: As mentioned above, tabbing through the toolbar in Snagit Editor is
not well supported. Furthermore Snagit Capture is missing programmaticallyassigned names for some of the capture buttons.
Authoring Tool (PDF): Authored PDFs only export a single image so text within
the images is not readable with screen readers. Authoring Tool (MP4): While auser can make a MP4 with audio that describes all the information presented
visually, there is no support for things like alternate audio tracks which would
make the best experience.

Software: Partially Supports
Authoring Tool (PDF): Does Not Support
Authoring Tool (MP4): Does Not Support

Software: Snagit can be magnified with DPI settings and the dark theme has
the appropriate contrast levels for users with limited vision. However, Snagit
is lacking compatibility with OS high contrast themes.
Authoring Tool (PDF): Authored PDFs only export a single image. Zooming
requires multiple dimensions of scrolling.
Authoring Tool (MP4): The authored MP4s contain no native support tobetter assist a user with limited vision.

Software: Supports
Authoring Tool (PDF): Supports
Authoring Tool (MP4): Supports

Software: A few areas require color perception, such as the color picker.
However, hex and RGB values can be input without using the color maps andsliders. The UI itself does not require perceiving color.
Authoring Tool (PDF): Users can create content that does not require color
perception.
Authoring Tool (MP4): Users can create video content that does not require
color perception.

Page 33 of 39

302.4 Without Hearing

302.5 With Limited Hearing

302.6 Without Speech

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (MP4): Partially Supports

Software: Neither Snagit nor the onboarding content require hearing.
Authoring Tool (PDF): Authored PDFs do not produce content that
requires hearing,
Authoring Tool (MP4): There is no closed-captioning ability for MP4
output, but videos created with Snagit can make use of text instead ofvoiceover audio content through the Video from Images workflow.

Software: Supports
Authoring Tool (PDF): Not Applicable
Authoring Tool (MP4): Partially Supports

Software: Neither Snagit nor the onboarding content require hearing.
Authoring Tool (PDF): Authored PDFs do not produce content that
requires hearing.
Authoring Tool (MP4): There is no closed-captioning ability for MP4
output, but videos created with Snagit can make use of text instead ofvoiceover audio content through the Video from Images workflow.

Software: Speech is not used for input, control, or operation in Snagit.
Authoring Tool (PDF): Authored PDFs do not require speech to produce.
Authoring Tool (MP4): Authored MP4s created with Snagit can makeuse of text instead of voiceover audio content through the Video from
Images workflow.

Software: Supports
Authoring Tool (PDF): Supports
Authoring Tool (MP4): Supports

302.7 With Limited Manipulation

Software: Partially Supports
Authoring Tool (PDF): Supports
Authoring Tool (MP4): Supports

302.8 With Limited Reach andStrength

Software: Supports
Authoring Tool (PDF): Supports
Authored Tool (MP4): Supports

Software: As mentioned above tabbing through the toolbar in Snagit
Editor is not well supported. Using the Mouse Keys feature in
Windows users can better navigate without a pointer device.
Authoring Tool (PDF): Authored PDFs can be read and scrolled
through with limited manipulation.
Authoring Tool (MP4): Authored MP4s can be played back with limited
manipulation.
Software: Using Snagit does not require reach or strength. As long as auser can interact with keyboards, mice, or assistive technology, they
will not encounter reach or strength issues.
Authoring Tool (PDF): Authored PDFs can be read and scrolled
through with limited manipulation.

Page 34 of 39

302.9 With Limited Language,
Cognitive, and Learning Abilities

Software: Partially Supports
Authoring Tool (PDF): Supports
Authoring Tool (MP4): Supports

Authoring Tool (MP4): Authored MP4s can be played back withlimited manipulation.
Software: The tutorials, help documents, and tooltips are available
for users with limited language, cognitive, and learning abilities.
Some of the workflows and interactions beyond basic capturing
and sharing images and videos can be complex.
Authoring Tool (PDF): Authored PDFs can be created with content
appropriate to users of all levels of language, cognitive, andlearning abilities.
Authoring Tool (MP4): Authored MP4s can be created with
content appropriate to users of all levels of language, cognitive,
and learning abilities.

Chapter 4: Hardware
Notes: Not Applicable

Chapter 5: Software
Notes:

Criteria

Conformance Level

501.1 Scope – Incorporation of
See WCAG 2.x section
WCAG 2.0 AA
502 Interoperability with Assistive
Heading cell – no response required
Technology

Remarks and Explanations
See information in WCAG 2.x section
Heading cell – no response required

502.2.1 User Control of Accessibility
Not ApplicableFeatures

Snagit is not platform software.

502.2.2 No Disruption ofAccessibility Features

Partially Supports

The product does not disable any Windows accessibility features,but it does not support text zoom or high contrast mode.

502.3 Accessibility Services

Heading cell – no response required

Heading cell – no response required

502.3.1 Object Information

Does Not Support

Many controls in Snagit cannot be programmatically determined.
See 1.3.1 for details.

Page 35 of 39

502.3.2 Modification of Object
Information

Since most controls cannot be programmatically determined, as
noted in 502.3.1, it is very difficult to modify the properties of
those controls. However, common capture types can beaccomplished programmatically through COM.
Examples: https://github.com/TechSmith/Snagit-COM-Samples

Partially Supports

502.3.3 Row, Column, and Headers Not Applicable

Snagit does not contain tables.

502.3.4 Values

Does Not Support

Most values are programmatically determinable, but the range ofthe acceptable values are not.

502.3.5 Modification of Values

Partially Supports

Most values that can be reached with a keyboard can be set
programmatically, but it can be difficult to reach all values.

502.3.6 Label Relationships

Does Not Support

Many labels and their associated controls cannot be
programmatically determined. See 1.3.1 for details.

502.3.7 Hierarchical Relationships

Does Not Support

Hierarchy is mostly visibly apparent, but hierarchy cannot be
programmatically determined. See 1.3.1 for details.

502.3.8 Text

Partially Supports

The content of text objects is programmatically determinable.
However, the attributes and the boundary of text rendered to thescreen is not determinable for many objects.

502.3.9 Modification of Text

Partially Supports

Most text values that can be reached with a keyboard can be set
programmatically, but it can be difficult to reach all values.

502.3.10 List of Actions

Partially Supports

Top level menus are programmatically determinable and can be
executed. Context menus are much harder to reach.

502.3.11 Actions on Objects

Partially Supports

Capturing, sharing, and applying Effects to images and videos canbe programmatically achieved. But editing an image with drawing
tools or video durations requires use of a mouse to achieve.

502.3.12 Focus Cursor

Supports

The control focus and keyboard caret are present for all controls.

502.3.13 Modification of Focus
CursorPartially Supports

The keyboard caret position can be changed with assistive
technology.

502.3.14 Event Notification

Does Not Support

Many notifications are not available to assistive technology.

Page 36 of 39

502.4 Platform Accessibility
Features

Not Applicable

Snagit is not platform software.

503 Applications

Heading cell – no response required

Heading cell – no response required

503.2 User Preferences

Partially Supports

Snagit recognizes monitor DPI (including multiple monitors withdifferent settings), font type, and the focus cursor, except when
adjusted for drawing tools on the Canvas. However, it does notrespect (or work well with) user color, contrast, and font size
preferences.

503.3 Alternative User Interfaces

Not Applicable

Snagit does not provide alternative user interfaces.

503.4 User Controls for Captions
and Audio Description

Heading cell – no response required

Heading cell – no response required

503.4.1 Caption Controls

Does Not Support

Snagit contains volume controls, when previewing newly createdvideos by the user, but does not provide captions for these usercreated videos.

503.4.2 Audio Description Controls Does Not Support

User-created videos in Snagit do not have audio descriptions.

504 Authoring Tools
Heading cell – no response required
504.2 Content Creation or Editing (ifnot authoring tool, enter “notSee WCAG 2.x section
applicable”)

Heading cell – no response required
See information in WCAG 2.x section

504.2.1 Preservation of Information
Provided for Accessibility in Format Does Not Support
Conversion

Snagit, in most cases, will overwrite additional metadata in source
files when exporting.

504.2.2 PDF Export

Does Not Support

Snagit, in most cases, will overwrite additional metadata in source
files when exporting.

504.3 Prompts

Does Not Support

When exporting a PDF, Snagit offers an option to include
additional information about a document. However, the user is
not prompted to enter this information.

504.4 Templates

Does Not Support

Images made from Templates in Snagit are images and cannot beread by common screen readers. PDFs can include additional
information, but with issues (see 504.3).

Page 37 of 39

Chapter 6: Support Documentation and Services
Notes: See the TechSmith Supporting Docs Conformance Report for this information: https://www.techsmith.com/accessibility.html

Page 38 of 39

Legal Disclaimer
The information contained in this document is proprietary and confidential to TechSmith®, Inc.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose without the express written permission of TechSmith®, Inc.
This document is subject to change without notice, and TechSmith® does not warrant that the material contained in this document iserror-free. If you find any problems with this document, please report them to TechSmith® in writing.
This document contains or may contain statements of future direction concerning possible functionality for TechSmith’s® software
products and technology. All functionality and software products will be available for license and shipment from TechSmith® only if
and when generally commercially available. TechSmith® disclaims any express or implied commitment to deliver functionality orsoftware unless or until actual shipment of the functionality or software occurs. The statements of possible future direction are for
information purposes only and TechSmith® makes no express or implied commitments or representations concerning the timing andcontent of any future functionality or releases.

Page 39 of 39