Exhibition Industry Guidelines for Preventing
the Spread of COVID-19 Infection
10 June 2020

1. Introduction
Following the government’s “Basic countermeasures against novel coronavirus infection”(March 28, 2020; amended May 4, 2020), as decided by the Novel Coronavirus Task Force(referred to hereafter as the "Response Policy"), and the guidelines laid out by the Expert
Committee on Novel Coronavirus in their "New Coronavirus Infectious Diseases
Countermeasures Analysis and Recommendations" of May 4, 2012, (referred to hereafter as the"Recommendations"), the guidelines below have been prepared which outline the basic measures
to be implemented to prevent the spread of COVID-19 infections at exhibitions and trade fairs
and related events.
It appears inevitable that coronavirus will remain with us for some time, but theeconomy must be restarted while minimizing the risk of infection. Exhibitions are important to
the economy, and we believe that we should contribute to the economy by holding exhibitions
while implementing thorough infection control measures. Our guidelines have been preparedbased on Recommendation 4.4.(1) “Creating a ‘new normal’ to prevent the spread of infection,”“Points to bear in mind regarding industry-by-industry guidelines for preventing spread of
infection” and “Information relating to maintaining and relaxing emergency measures'' in theadministrative communication issued May 4, 2020 by the director of the New Coronavirus
Infection Control Promotion Office, Cabinet Secretariat, which summarizes infection prevention
measures that organizers, venues, supporting companies, exhibitors, and visitors should
implement in various situations. These guidelines summarize infection prevention measures, andwhile they will not completely eliminate the risk of infection, they are intended to reduce the riskof infection.
We ask that organizers, venue managers/operators, supporting companies, exhibitors
and visitors acquaint themselves with the aims and content of the Response Policy, and throughInformation Classification: General1trial and error, implement our guidelines to the best of their ability to prevent COVID-19
infections based on prevailing conditions, facility conditions and the opinions of the prefectures
where events take place. In light of the “Prefectural measures during the transition period”(memorandum issued May 25, 2020), during the transition period (until July 31) socioeconomic
activity levels will gradually be increased and exhibition activity will also gradually resume.
The content of these guidelines may be reviewed and revised as necessary based upon
the advice of experts and changes in infection rates. We will strive to ensure that exhibitions canbe held continuously by revising and recommending infection control measures that match thesituation.

2. Terminology
Venue management/operator: An exhibition venue, event venue or conference center, etc. that
rents space to companies/organizations that host exhibitions
Organizer: A company or organization that hosts/operates exhibitions
Exhibitors: Companies/organizations that have booths in exhibitions
Visitors: Individuals who visit exhibitions for the purpose of inspecting and purchasing
Attendees: Any person that enters an exhibition hall, such as organizer personnel, venue
personnel, booth construction company personnel, exhibitors and visitors
Supporting companies: Companies that provide booth construction, equipment rental, staff
dispatch, security, catering, etc., to organizers and exhibitors
Booth: The space that exhibitors use to exhibit
Move-in days: The day on which the organizer and exhibitor prepare for the exhibition
reception, booths of each company, etc. Usually 2 to 3 days before the event takes place.
Move-out days: The day after the closing of the exhibition when the organizer and exhibitors
remove exhibits and clean the hall. It is common for this to be conducted in the evening hours
immediately after the exhibition has closed on the last day and for the hall to be returned to thevenue manager on the same day
Frequent contact items: Tables/chairs, doorknobs, etc.

3. Features of Exhibitions
One feature of exhibitions is the presence of organizers/co-organizers and venue management
operators, along with exhibition management support companies involved in activities such as
venue construction, security, cleaning, catering, staffing and so forth. Furthermore, large-scale
events involve exhibitors from several hundred companies and tens of thousands of visitors.
Infection can only be prevented by all entities involved in holding an exhibition working
together, but it is no easy task to familiarize everyone working on an exhibition with infection
control measures over the short time span of an exhibition. We emphasize the importance ofeveryone, including exhibitors, familiarizing themselves with our guidelines so that infection
control measures can be thoroughly implemented.
A second feature of exhibitions is that B-to-B exhibitions are intended for businessactivities such as business talks, purchases or inspections. Therefore, despite the large number ofpeople attending, exhibition halls tend to be quiet as visitors do not engage in loud conversations,
Information Classification: General2shouting or vigorous physical movement liable to spread droplets. Additionally, visitors tend tomove around freely between exhibition opening and closing times and do to gather in large
numbers in specific areas, including the exhibition hall entrance. Furthermore, visitors usuallyregister and visit B-to-B exhibitions for business talks individually, so it is often possible toidentify individuals who have visited the exhibition. For these reasons, despite the fact that
Germany has banned large events attracting more than 1,000 people until the end of August,exhibitions, which often attract far more than 1,000 people at a time, are exempt from this ban
and exhibitions are allowed, subject to strict infection control measures as decided by therespective German state governments.

4. Assessment of Infection Risk at Exhibitions
During the move-in and move-out of exhibitions, a large number of people work at the sametime in the building and dismantling of booths and construction materials, etc. Generally
speaking, 80% or more of the visitors are from the venue city and its surrounding area. As thesize of an exhibition increases, the number of visitors coming from areas further away and fromoverseas tends to increase. During an exhibition, visitors may freely move around the venue andhave business discussions with exhibitors and attend seminars while standing or sitting quietly
but should not shout or engage in vigorous physical movement.
Given this situation, the areas where the main risk of infection exists are as below.
Therefore, the stakeholders involved in an exhibition should concentrate infection control
measures on these areas.
- During move-in and move-out: Droplet infection while discussing booth and decoration
construction; contact infection from shared tools and equipment, etc.
- During on-site visitor registration: Droplet infection while waiting in line; droplet infection andcontact infection during registration procedures- While walking around the exhibition hall: contact infection from items in public areas such as
handrails, fixtures, elevator buttons, escalator handrails, as well as toilet seats, toilet doors, etc.
During business discussions at booths: Droplet infection during conversations, andcontact infection from touching tables, chairs or exhibits- Restaurants, kiosks or rest areas: droplet infection when making payments; contact infection
from tables, chairs, etc.

5. Maximum Number of Persons at Exhibitions
The maximum number of persons in an exhibition shall be the maximum number of persons thatare in the exhibition hall at any one time, where the organizer has a system that can monitor thenumber of people entering and leaving the exhibition hall; where such monitoring is not possible,
this will be the total number of persons per day.

Information Classification: General36. Measures to Be Implemented Jointly (Mainly Organizers,
Venues, Support Companies)- All staff, whether directly employed staff or contracted staff, to check their body temperatureand physical condition every morning; anyone with a temperature of 37.5℃ or over, or who is
not feeling well, should not come to the venue.
- Any staff, whether directly employed or subcontractor staff, who has been in close contact withsomeone who is positive for coronavirus infection, or has been in close contact with someone
from a country or region for which government entry restrictions or 14-day quarantine conditions
apply, should notify the venue management and stay at home.
- A manual for dealing with suspected infection should be prepared in collaboration with all
relevant parties. The manual will detail the countermeasures such as the division of roles, therange of responsibilities, the response procedure when a suspicion of infection occurs, the person
in charge, the public health center with jurisdiction for the venue, the infection consultation
center and the telephone number. This manual will be circulated among all relevant parties.
- The employees of all relevant parties (including attendees) should be instructed that they are
required to wear a mask at all times and be aware of hand washing and hand disinfection at theentrance to the venue and within the venue, and the same measures should be required of
exhibitors and visitors.
- Close contact with other people should be avoided as much as possible by maintaining physicaldistancing of at least 1m (2m as much as possible) in waiting lines, business meetings, seminars,
etc.
- Ventilation of the exhibition facilities, booths, seminar rooms, etc.
- High-frequency contact items within the exhibition halls, booths and seminar rooms, etc.,(tables, chairs, door handles, switches, telephones, keyboards, tablets, touch panels, cash
registers, faucets, handrails, elevator buttons, escalator handrails, etc.) should be identified andcleaned and disinfected. In particular, areas that are shared by many people, such as businessdiscussion spaces and seminar rooms, etc., should be thoroughly cleaned, disinfected andventilated at the beginning and end of each day, and high-frequency contact items such as tables,
chairs, and door handles should be cleaned and disinfected each time they are used. People who
use them should also be instructed to disinfect them after using them.
- Restaurants, shops, rest areas and lounges, etc., should be thoroughly ventilated, and seats
should be arranged 1m apart (2m wherever possible) so as to avoid people sitting close together
and should be disinfected and cleaned on a regular basis.
- All parties should take all appropriate measures, including entry restrictions, so as to maintainadequate physical distancing (wherever possible 2m, minimum 1m) within the facilities andbooths, etc.
- Uniforms must be washed frequently- Exhibitions are comprised of companies from a wide variety of industries. All companies
should comply not only to these exhibition industry guidelines but also with any guidelines that
apply to their particular industry.

Information Classification: General47. Measures to Be Taken by the Organizer
During planning:- The layout of the exhibition should be planned to reduce as far as possible crowding of
exhibitors and visitors so as to prevent infection.
- The recommended minimum aisle width within the exhibition hall should be 3 meters, as iscommon with many exhibitions, or more.
- In coordination with the venue and based on the space used and the expected number ofvisitors, the organizer shall comply with the Fire Service Law to design a floorplan that will not
create congested areas. Furthermore, the organizer shall devise aisleways and open areas toprevent crowding.
- Booth construction rules should be set so as to avoid complicated construction work, keep thenumber of construction workers to a minimum and ensure as far as possible a safe working
environment. Such rules could include, for example, setting a height limit of 4m and avoiding
two-story constructions as much as possible.
- Organizers should refrain from inviting exhibitors and visitors from regions that have beenplaced under special provisions. A set of rules and countermeasures should be put in place thatprioritize safety and limit the risk of infection based on governments and local authorities, suchas refusing participation by persons from overseas from countries for which there are visa andentry restrictions, as well as by persons who have a high risk of becoming seriously ill if
infected, such as senior citizens and people with chronic conditions.
- Depending on the circumstances, the organizer should consider refraining from holding, orlimiting the number of participants, to events that have a high contagion risk such as opening
ceremonies, exhibitor parties and social gatherings, etc.
- Areas where queuing and congestion can be anticipated, such as registration desks, etc., should
be designed appropriately with, for example, interval markers on the floor set 1m apart (2mwhere possible).
- Reception desks and information desks, etc., should be fitted with measures to prevent droplet
and contact infection, such as installing acrylic screens.
- All attendees should be instructed to wear masks at all times throughout the period of theexhibition.
- From the initial planning stage and at all times, based on the prevailing conditions the organizer
should coordinate with the venue management and the local authorities where the venue islocated and take all appropriate actions.
During preparation (exhibiting and visitor promotion):- The exhibitor manual should instruct that in order to prevent droplet and contact infection at
exhibitor booths, booth attendants should wear masks, and when physical distancing is notpossible, such as at meeting tables, acrylic panels and clear plastic curtains should be used.
- The exhibition website should state that all persons visiting the exhibition will be required towear a mask and that their temperature will be checked. The website should indicate that when
personal information is required for pre-registering for an exhibition, that personal informationmust be recorded, that masks must be worn and temperature checks will be taken, and that in thecase that a case of infection occurring, the organizer will hand over to government agencies andlocal authorities any personal data that it has been requested to disclosed. Wherever possible, theInformation Classification: General5pre-registration system should be set up so that a registrant has to acknowledge acceptance of
these terms by pressing an “Accept” button.
- Organizers should use an online visitor pre-registration system in order to be able to evaluate
the number of expected visitors and make the necessary preparations. When an entrance fee isrequired, wherever possible a pre-payment system should be arranged. Cashless payment
systems should be used in the case of on-site payments.
- JEXA will coordinate with venue management/operators to prepare a manual for dealing withsuspected cases of infection, outlining division of roles, scope of responsibilities and steps totake when a suspected case of infection occurs, and listing the name of staff in charge, the publichealth center with jurisdiction and the telephone number for the infection counseling center,
which will be shared with all relevant parties to ensure thorough awareness-Study creating a system for readying thermography and other equipment at the venue tomeasure visitors’ temperature when they enter the venue-Install hand sanitizer at the venue entrance and make hand sanitizing compulsory for visitors. If
the venue provides temporary rest areas or lounges, try to make hand sanitizer available at eachtable, except in basic rest areas consisting only of benches, etc.
During move-in:- Conduct visual checks to confirm that everyone entering the venue—including company
personnel, builders and transport companies—is wearing a mask. Persons not wearing masks
should be requested to do so.
- Keep loading doors open at all times to ensure air circulation inside the venue.
- Repeat announcements in the building throughout the day to remind people to avoid the threeC’s (crowding, close contact, close-range conversations) during installation work.
- Install signage for visitors in venue common areas, reminding them to wear masks and sanitize
hands.
- Install alcohol-based or other hand sanitizer at the venue entrance, etc. so that installers canwash or sanitize hands.
During a session:- For visitors waiting in line to enter: Maintain appropriate spacing (min. 1 meter, preferably 2
meters) with the aid of stickers on the floor for visitors lined up.
- Take steps to obtain visitors’ registration information (personal information) to facilitate tracing
in case of an infection.
- Install signage reminding visitors to wear masks and sanitize hands.
- Alcohol-based hand sanitizer should be provided at the venue entrance and at rest areas/lounges
set up in the hall by the organizer so that all visitors sanitize hands upon entering and frequently
wash or sanitize hands during their visit. Regular checks should be carried out to refill sanitizer
dispensers and clean/disinfect tables, chairs, etc.
- Conduct visual checks to confirm that all visitors are wearing masks. Persons not wearing
masks should be requested to do so.
- Use thermography, etc. to check visitors’ temperatures at the venue entrance.
Implementation:- If a visitor is found to have a temperature of 37.5℃ or higher, has difficulty breathing or isexperiencing deep fatigue or even minor symptoms such as a cough or a sore throat, or if theInformation Classification: General6person has been in close contact with someone who tested positive for COVID-19, has within thepast 14 days traveled to a country or region on the entry restricted list or requiring self-isolation
after entering Japan, or has had close contact with residents of said countries/regions, said visitor
will be refused entry to the venue. The procedures in the manual for dealing with suspected casesof infection will be followed and the individual will be handed a paper listing contact
information for the infection counseling center and the public health center with jurisdiction.
-If an infection should occur, the visitors’ log shall be handled properly, paying due attention to
the handling of personal information. In addition, the log of all concerned parties, including
visitors, should be retained for as long as possible (for at least three weeks or more).
- To circulate air in the venue, shutters to loading entrances shall be kept open about 50 cm aslong as this does not interfere with venue operation or safety.
- Take steps to reduce procedures at the reception desk by encouraging visitors to pre-register.
- Confirm the number of visitors at all times and restrict admission if necessary.
- Repeat announcements throughout the day concerning avoiding the 3 Cs (crowding, close
contact, close-range conversations)- Encourage the use of cashless payment methods as much as possible if admission or
participation fees need to be paid on the day of admission.
Move-out:- Have visitors leave the venue as quickly as possible at closing time and commence move-out
operations.
- Announce that all move-out personnel are required to wear masks and continue monitoring
compliance inside the venue.
- Provide hand sanitizer during move-out as well and encourage hand washing/sanitizing.
Seminars, symposiums, ceremonies, etc.:- Install splash guards on the speakers’ or moderators’ podiums or provide spacing of 2 meters ormore between the speakers and the front row of the audience.
- Install seating to leave a distance of at least 1 meter (or 2 meters if possible) between audience
members. Provide appropriate physical distancing in accordance with purpose of use and how
enclosed the space is.
- For seminars, etc., keep doors open or hold in open areas to prevent enclosing the space, pay
attention to ventilation, or disperse visitors to auxiliary locations. Replace speakers’ masks andthoroughly disinfect speakers’ microphones and shared items such as PCs, pointers and otherequipment after each use.
- Notify attendees ahead of time that for infection prevention they should bring their own writing
implements, water and so forth.

8. Measures to Be Taken by Venue Management/Operators
Before a session:- The organizer/user of the venue should provide adequate support for infection control
measures.
- Install signage, etc. requesting visitors to wear masks and wash/sanitize hands frequently.

Information Classification: General7

- Close enclosed smoking areas; allow smoking only outdoors in well-ventilated areas. Install
signage reminding users not to gather near walls.
- Provide and replenish soap or hand sanitizer in shared areas and permanent venue areas such as
toilets or washrooms. Deactivate hand dryers. Install signage asking users to close the lid before
flushing western-style toilets.
- The organizer should be in contact with the public health office with jurisdiction to prevent
infection and coordinate swiftly if a suspected case of infection should occur.
- JEXA will cooperate with venue management/operators to prepare a manual for dealing withsuspected cases of infection, outlining division of roles, scope of responsibilities and steps totake when a suspected case of infection occurs, and listing the name of staff in charge, the publichealth center with jurisdiction and the telephone number for the infection counseling center,
which will be shared with all relevant parties to ensure thorough awareness.
- If the organizer plans to use heating/cooling at the venue, confirm beforehand and make thenecessary arrangements.
- Venue management should coordinate with the organizer to set a maximum number ofoccupants for the venue or exhibition hall. In setting the maximum number of occupants for thevenue, use the “Prefectural measures during the transition period” (memorandum issued May 25,2020) as a guide for gradual relaxation of restrictions on exhibitions.
- As a rule, all windows in venue common areas should remain open to promote air circulation
inside the venue.
- Consider making arrangements to lend the organizer thermography equipment or contactless
thermometers.
During move-in:- Ventilate common areas in the building, including operating air conditioning, as long as this isno hindrance in terms of operation and safety,- Regularly clean and disinfect equipment and facilities in common areas inside the building
which are shared by the general public such as doorknobs and other spots touched by hands andhigh-contact areas (tables, chair backrests, doorknobs, light switches, telephones, keyboards,
tablets, touch panels, cash registers, faucets, handrails, escalator handrails, elevator buttons, etc.)- Provide and replenish soap or hand sanitizer in shared areas and permanent venue facilities
such as toilets or washrooms.
- Recommend that the organizer operate the ventilation system (blower) inside the venue at all
times.
During a session:- Ventilate common areas in the building, including operating air conditioning, as long as this isno hindrance in terms of operation and safety,- Regularly clean and disinfect equipment and facilities in common areas inside the building
which are shared by the general public such as doorknobs and other spots touched by hands andhigh-contact areas (tables, chair backrests, doorknobs, light switches, telephones, keyboards,
tablets, touch panels, cash registers, faucets, handrails, escalator handrails, elevator buttons, etc.)- Provide and replenish soap or hand sanitizer in shared areas and permanent venue facilities
such as toilets or washrooms.
- Recommend that the organizer operate the ventilation system (blower) inside the venue at all
times.

Information Classification: General8

- If the exhibition hall is so crowded that it reaches maximum capacity of visitors predeterminedwith the organizer at the planning stage, confirm the situation with the organizer and request thatentry to the venue be limited as needed.
-If the number of visitors reaches the maximum, confirm the situation with the organizer and ask
the organizer to restrict admission accordingly.

9. Measures to Be Taken by Supporting Companies
Measures to be taken by set-up companies such as booth construction, equipment rental, andelectrical wiring companies:- When designing exhibitor booths, etc., construction companies should design layouts to avoid
congestion and avoid designs that make large demands on the on-site construction companies.
- If installing common areas for storing stock, etc., make arrangements to have doors, doorknobs,
shelves, etc. that users may touch during the session disinfected and cleaned.
- Check the type of protective equipment required by in-house and subcontractor staff (all shouldwear masks).
-Arrange to provide masks for in-house and sub-contractor staff.
- Manage in-house and sub-contractor staff coming to the venue by creating a name list andlisting construction dates, which staff are in charge of which areas, and actual work hours, in asmuch detail as possible.
-Disinfect and clean shared tools and trolleys, etc.
- Disinfect temporary stock areas and equipment used jointly or exclusively by support
companies.
- Disinfect equipment or supplies ordered by customers (organizers/exhibitors) upon delivery.
- If exhibitors have a designated move-out time immediately after the exhibition closes, do notenter the venue until after exhibitors have moved out.
Measures to be taken at restaurants, shops, rest areas, lounges:- In addition to permanent restaurants and shops at the venue, the organizer may install
temporary restaurants and lounges in the hall. Restaurants other than those at the venue and foodtrucks are often in charge of these temporary facilities, but they have usually applied for andreceived approval from the public health office to set up hand washing facilities, etc.
- Shops and restaurants should also follow the guidelines of their respective industries.
- If tables and chairs are provided, these should not be placed directly in front, or they should beequipped with partitions (acrylic plates, etc.) and arranged to ensure physical separation of atleast 1 meter (preferably 2 meters) between customers.
-The operating company should frequently disinfect tables and chairs, using alcohol-based
disinfectant, etc.
- In the case of rest areas consisting only of tables and chairs and without restaurants or shops,
the organizer shall arrange for a cleaning company to disinfect tables, chair backrests and otherhigh-contact surfaces.
- Disposable tableware should be used as much as possible. If trays are reused, they should becleaned or disinfected.
-If possible, hand sanitizer should be provided at each table or area for visitors to use.

Information Classification: General9- Sales staff and kitchen staff should wear masks or other face coverings and wash/sanitize hands
frequently.
- If possible, clear plastic sheeting or other type of partition should be installed between sales
staff and customer.
- Encourage the use of cashless payment at restaurants and shops as much as possible.
Measures to be taken by cleaning companies:- Cleaning of shared areas of the exhibition space is usually carried out by a cleaning company
arranged for by the exhibition hall, but cleaning of the exhibition hall, except for somepermanent facilities, is often done by a cleaning company arranged for by the organizer, and theroles of the respective cleaning companies are clearly defined.
- Cleaning staff should wear masks and, if wearing gloves, change gloves as needed.
- After removing mask and gloves, cleaning staff should wash their hands with soap and runningwater or use hand sanitizer.
- Exhibitors who expect to generate waste in the form of foods tasted or other items which may
be contaminated by the virus should be contacted ahead of time so that the venue management
can give them tips on waste disposal methods and get an idea of the expected volume of waste.
- Tongs should be used to handle masks or other possibly virus-contaminated items which havebeen disposed of.
Measures to be taken by temporary staff companies and security companies:- In general, the organizer recruits registration staff and visitor guides at exhibitions from
temporary staff companies.
- Personnel involved in face-to-face work such as registration procedures should wear masks.
- Thorough and frequent hand washing and hand sanitization should be carried out before andafter rest breaks.

10. Measures to Be Taken by Exhibitors
During planning:- When inviting clients to the exhibition, the exhibitor should notify them that temperaturechecks will be carried out at the venue and that masks must be worn.
- Exhibitors should encourage their clients to pre-book meetings for the purpose of efficiency
and to prevent congestion at their booth.
Exhibition preparation:-Design booths to secure more space than usual to reduce the risk of crowding.
-If the business talks area is set up for face-to-face interaction, all parties should wear masks andbarriers such acrylic panels or clear plastic sheets should be installed to prevent droplet dispersal.
- Create a name list of in-house staff and subcontractors attending the company booth each dayof the session.
- Provides masks and hand sanitizer for use at the company booth.
- Consider the type of protective equipment (masks, face shields, etc.) that booth attendants may
require and arrange to provide this.

Information Classification: General10- At food exhibitions, if food tastings are conducted, in addition to the usual application to the
public health office, infection prevention measures call for tasting staff to wear masks andgloves, use disposable tableware and ensure that trash bags are sealed for disposal. In addition,
when visitors shift their masks to taste a product, it is recommended that tasting staff wear faceshields in order to prevent droplet infection.
- If possible, each company should draw up and manage a business negotiation schedule
including a daily list of customers expected to visit.
-Product brochures, company information and other materials should be provided in digital orother formats.
- To prevent infection via contact with exhibition materials, etc. said materials should befrequently disinfected or placed so that visitors cannot easily touch them.
Move-in and move-out:- Personnel should wear masks and wash/sanitize hands frequently.
- Before moving in their booths, exhibitors should disinfect surfaces, particularly doorknobs,
shelves, tables and chair backrests.
- Exhibitors should arrange to take their trash back with them as much as possible.
- In coordination with the organizer or the venue, masks, gloves, face shields and other items
which may be virus-contaminated should be placed in sealed plastic bags and disposed of by acleaning company contracted to do so or in an area designated by the organizer.
- After move-in to their booths, companies should clean and disinfect shared items or items thatwill be touched.

11. During a Session-All staff should wear masks and refrain from loud conversations and calling out, including
during business talks and when giving explanations about their products.
-Keep a record of in-house staff and subcontractors who worked as attendants at the company’sbooth.
- After coordinating time and place as much as possible ahead of time, use web meetings or other
online formats so as not to spend overly long on face-to-face meetings at the venue. Businesscard exchanges should also take place electronically, if possible.
- Exhibitors should be responsible for wiping high-contact surfaces (display items, tables, chair
backrests, doorknobs, light switches, phones, keyboards, tablets, touch panels, cash registers,
faucets, handrails, etc.) several times a day. Tables/chairs and products used for businessnegotiations should be disinfected after each business talk.
- Demonstrations and business talk times should be adjusted flexibly in accordance with the flowof visitors to companies’ booths and measures taken to avoid crowding as much as possible.
- Lists of people who have used business talk booths should be created for each day andmanaged appropriately.
- Staff should thoroughly sanitize hands after going out and after business talks.
- At closing time, end business talks promptly and encourage visitors to leave.

Information Classification: General1112. Measures Addressed to Visitors- Visitors should arrange a date and time for business talks with the desired exhibitors ahead oftime as much as possible.
- After coordinating time and place as much as possible ahead of time, visitors are encouraged touse web meetings or other online formats so as not to spend overly long on face-to-face meetings
at the venue. Business card exchanges should also take place electronically, if possible.
- Visitors should check their temperature and physical condition on the day of their visit. Anyone
who has a temperature or who feels unwell should avoid coming to the venue.
- At the venue, visitors should wear masks and wash/sanitize hands frequently, and avoid
spending a long time in business talks in crowded conditions.
- Visitors touching exhibited products, etc. should sanitize their hands frequently.
- Visitors should avoid talking loudly during business talks and try to stay 1 meter (preferably 2
meters) away from exhibitors.
- Visitors should keep a record of the date and time of their business talks and visits to booths
and who they talked to.

13. Conclusion
In addition to taking the above infection prevention measures, all parties concerned should work
together creatively and take unprecedented steps to prevent the spread of infection and promote a
thriving exhibition business in order to hold exhibitions under the new normal of living with thenovel coronavirus.

Information Classification: General12