JKW-IP
IP Video Intercom Adaptor

OPERATION MANUALJKW-IP
IP Video Intercom Adaptor

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Thank you for selecting Aiphone for your communication needs.
* Please make sure to read this manual for safe and correct use of the system, and keep this in a safe place for future reference.

Please note that images and illustrations depicted in this manual may differ from the actual product.

CONTENTS
1 INTRODUCTION .......................... 6

5 PC Application Basic Operations .. 39

1-1 System Conﬁguration Example ....... 6

5-1 Video Intercom Functions ............. 39

1-2 Names ............................................ 7

5-1-1 Answering a call from the door station ...39

IP Video Intercom Adaptor ..........................7

5-1-2 Door release ...................................40

PC Application Window ...............................8

5-1-3 Zoom/Wide, Pan & Tilt ....................41

1-3 About System Settings...................10

5-1-4 Adjust image ...................................425-1-5 Room-to-room communication(Communication with a master monitor station)..42

1-4 Starting up the IP Video Intercom
Adaptor ..........................................125-1-6 Entrance monitoring ....................... 44

1-5 Installing the PC Application ..........125-1-7 Sensor Detection from Connected
Equipment .......................................45

1-5-1 System Requirements.....................125-1-8 Option Output fromIP Video Intercom Adaptor..............45

1-5-2 Installing ..........................................13
1-5-3 Uninstalling .....................................15

5-1-9 Balloon Notiﬁcation .........................45

1-5-4 Starting up the PC Application........15

5-2 Recording Function ....................... 46

2 Network Settings .......................16

5-2-1 Auto Recording ...............................46

2-1 PC Network Settings ......................16

5-2-2 Manual recording ............................47

2-2 Connecting the PC of the person
setting up the network and the
IP Video Intercom Adaptor .............17

5-3 Playback Function ......................... 48
5-3-1 Play recorded image .......................48
5-3-2 Deleting a Recorded File ................49

3 IP Video Intercom Adaptor Settings .18

5-4 Sending Email ............................... 49

3-1 Registering the IP Video Intercom
Adaptor .........................................18

6 Others........................................ 50

3-2 Logging in ..................................... 20

Technical Precautions ............. 52

3-3 Administrator Settings ................... 21

Speciﬁcations ........................... 52

3-3-1 Administrator Registration ..............21

Settings Information Memo ..... 53

3-3-2 User Registration ............................223-3-3 Email Setting (IP Video Intercom Adaptor) ...23

Example of Registration .......... 54

3-3-4 Sensor input / Option output Settings..24

Regulations ............................... 56

3-3-5 Network Settings.............................26

Warranty.................................... 56

3-3-6 Log Downloading / Firmware Update ...29

3-4 User Settings ................................ 32
3-4-1 Downloading Encryption Key ..........32
3-4-2 Email Setting ...................................33

4 PC Application Settings .......... 35
4-1 Setting the PC Application ............ 35
4-1-1 Volume Settings ..............................35
4-1-2 Preferences Settings ..................... 362

PRECAUTIONS
Warning and Caution

General Prohibitions

Prohibition toDismantle theUnit

WARNING

Prohibition on
Subjecting theUnit to Water

General Precautions

General Precautions
1. Keep the unit more than 1 m away from radio or TV set.

Negligence could result in death or serious injury.

2. Keep the intercom wires at least 30 cm (12") away from AC
100-240 V lines. Noise and malfunction could result.

1. Do not dismantle or alter the unit. Fire or electric shock
could result.

3. Install the unit in an area that will be accessible for future
inspections, repairs, and maintenance.

2. High voltage is present internally. Do not open the case.
Electric shock could result.

4. As to other manufacturer's devices (such as sensor, detectors,
door releases) used with this system, comply with theSpeciﬁcations and Warranty conditions that the manufacturers
or venders present.

3. Do not connect any non-speciﬁed power source to the +, terminals. Also, do not install two power supplies in parallel
to a single input. Fire or damage to the unit could result.

5. This unit is for indoor use only. Do not use outdoors.

4. Do not connect any terminal on the unit to an AC power line.
Fire or electric shock could result.

6. If the unit is down or does not operate properly, unplug thepower supply or turn oﬀ the POWER switches.

5. Do not use power supply with a voltage other than speciﬁed.
Fire or electric shock could result.

7. When wall-mounted, the top of the unit may darken. This does
not indicate a malfunction.

6. Keep the unit away from water or any other liquid.
Fire or electric shock could result.

8. The unit case may become warm with use, but this is not a unit
malfunction.

7. Do not put any metal or flammable material into the unit
through the openings. Fire, electric shock, or unit trouble
could result.

9. If a cellular phone is used close by, the unit may malfunction.
10. The unit can be damaged if dropped. Handle with care.
11. The unit turns inoperative during power failure.

CAUTION

12. In areas where broadcasting station antennas are close by,
the intercom system may be affected by radio frequency
interference.

Negligence could result in injury to people or damage
to property.
1. Do not install or make any wire terminations while power
supply is plugged in. It can cause electrical shock or
damage to the unit.
2. When mounting the unit on a wall, install the unit in aconvenient location, but not where it could be jarred or
bumped. Injury could result.
3. Before turning on power, make sure wires are not crossedor shorted. If not, ﬁre or electric shock could result.
4. Do not install the unit in locations subject to frequentvibration or impact. It may fall or tip over and possibly
damage the unit.
5. For power supply, use Aiphone power supply model ormodel specified for use with system. If non-specified
product is used, ﬁre or malfunction could result.
6. Do not put anything on the unit or cover the unit with cloth, etc. Fireor unit trouble could result.
7. Do not install the unit in any of the following locations. Fire,electric shock, or unit trouble could result.
* Places under direct sunlight or places near heating
equipment that varies in temperature.
* Places subject to dust, oil, chemicals, etc.
* Places subject to moisture and humidity extremes, suchas bathrooms, cellars, greenhouses, etc.
* Places where the temperature is quite low, such as insidea refrigerated area or in front of an air conditioner.
* Places subject to steam or smoke (near heating or
cooking surfaces).
* Where noise generating devices such as dimmer switches
or inverter electrical appliances are close by.

3

Notes on Usage• The times for the master monitor station and the PC Application are not synchronized.
• Lip-sync is not performed for audio and video in the PC Application.
• Depending on the network environment and computer, it may not be useable.
• There are times when audio and video may be delayed in the PC Application due to encoding, decoding, or the network.
• Start the IP Video Intercom Adaptor (turn on the power) only after you have connected all cables, such as wires or LAN
cables, to the master monitor station correctly. In particular, when the power for the master monitor station is turned on after
the IP Video Intercom Adaptor has started, an error sound may be generated on the computer if the PC Application cannot
connect to the master monitor station. Also, turn oﬀ the power for the IP Video Intercom Adaptor before disconnecting any
cables from the Adaptor.
• The ID/Password to access the IP Video Intercom Adaptor is the customer's responsibility. Make sure you set a password
that cannot be easily guessed by a third party. We recommend that you change the ID/Password on a regular basis.
• Depending on the broadband router, it may not operate. Check our website (http://www.aiphone.net/) for a list of supported
broadband routers.
• If you cannot access the IP Video Intercom Adaptor, or if a problem occurs such as Email not being received correctly, turnthe power to the IP Video Intercom Adaptor oﬀ and then on again, and restart the main unit. If this does not ﬁx the problem,
restart the modem or broadband router, and then restart the IP Video Intercom Adaptor.
• See the Installation & Operation Manuals provided with the Video Intercom for connection and operation procedures.
• Depending on the network environment or the computer's performance, operations may not be carried out normally, such as
interrupted audio or video, and delayed frame rate decrease.
• You need a broadband connection to use this product over the Internet. Also, the broadband router needs a Static Global IP
Address.
• We recommend a 100BASE-TX wired LAN network.
• We do not recommend using a wireless LAN as it may not operate correctly due to security issues or communication speed
delays.
• When operating PC Application in succession, the operation may become invalid.
• In the event of a power breakdown or when the IP Video Intercom Adaptor is restarted, operation of PC Application isinvalid for approximately 5 minutes.
• Use "Settings Information Memo" in page 53 and record your settings information. It will need when resetting ormaintenance.

Notes on Usage (Communication)• To talk, listen, etc. using the PC Application, connect a commercially available stand microphone and speaker, etc. to thecomputer. When a conversation cannot be switched properly between yourself and the target side, adjust the microphone
and/or speaker volume on the PC Application. If the adjustment is insufficient, also adjust the volume of the standmicrophone or speaker. If you wish to use a headset or handset, please select one with a USB interface.
• If there are loud noises (such as children crying, music playing, or strong winds) around the computer or the door station,
the sound may break up and be diﬃcult to hear.
• During communication with the door station, if you speak before the other person has ﬁnished talking, your voice may notcome through clearly. Communication will proceed smoothly if you wait until the other person has ﬁnished before speaking.
• A hands-free (VOX) system has been implemented for communication. Even if you use a headset with the PC Application,
you cannot carry out simultaneous conversations. (Communication is not full duplex.)• The talk and call tone volumes vary depending on the PC Application settings, computer settings, and headset volume. Pay
careful attention to the volume when monitoring or talking.

4

Notices• We will under no conditions be liable for damage that occurs due to failures in network equipment; failures due to internet
providers and cell phone companies; failures such as disconnected lines and other losses in communication, which render it
impossible to provide this service or in any way delay this service due to causes outside of our responsibility; or if an error
or missing data occurs during transmission.
• We will under no conditions be liable for damage that occurs due to the inability to communicate due to malfunctions,problems, or operational errors in this product.
• We will under no conditions be liable for damage caused if a customer's password or transmitted information are leaked
through bugging or unlawful computer access over Internet communication.
• We will under no conditions be liable for any damages or losses resulting from this product's contents or speciﬁcations.
• This manual was created by Aiphone Co., Ltd., all rights reserved. Copying a part of or this entire manual without priorpermission from Aiphone Co., Ltd. is strictly forbidden.
• Please note that images depicted in this manual may diﬀer from the actual images due to the version of OS and/or Internet
Explorer. etc.
• Please note that this manual may be revised or changed without prior notice.
• Please note that product speciﬁcations may be changed for the sake of improvement without prior notice.
• Please be aware that it is the customer's responsibility to ensure that their computer is secure. We will under no conditions
be liable for security failures.
• This system is not intended for life support or crime prevention. It is just a supplementary means of conveying information.
Aiphone will under no conditions be liable for loss of life or property which occurs while the system is being operated.
• When the IP Video Intercom Adaptor is initialized, all the registrations are returned to factory default settings. Follow the
setup procedure for the IP Video Intercom and the PC Application again.

5INTRODUCTION

1 INTRODUCTION
1-1 System Conﬁguration Example
For Local
IP Video Intercom Adaptor
JKW-IP

N.O. / N.C.

Sensor input 1

Sensor input 2

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DC18V

LAN

AC
transformer
Electronic
door lockEL-12S

Master monitor
station JK-1MED
or JK-1MD

Power supply PS18
PS-1820

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11m

1.2
0.65

Sensor input 3
CAT5e/6(straight)

Video door station
JK-DA, JK-DV,
or JK-DVF

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Sensor input

Sensor input 4
N.O.

Application

Option output 1

LAN Switch

HeadsetComputer

For Global

Local system configuration

BroadbandrouterInternet

Email

Application

HeadsetApplication

Dedicated Windows (R) application
1 Administrator, 9 Users

Cell phone

PDA

Computer

Entire system
Max. number of connected
IP Video Intercom Adaptors: 20

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Max. number ofconnected PCs: 10

Application

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door station
1 Video
JK-DA, JK-DV or JK-DVF

monitor station
1 Master
JK-1MED or JK-1MD

Video Intercom Adaptor
1 IP
JKW-IP

Application

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Video Intercom Adaptor
2 IP
JKW-IP

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2 Computer●

monitor station
2 Master
JK-1MED or JK-1MD●

door station
2 Video
JK-DA, JK-DV or JK-DVF

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Application
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DC18V

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monitor station
door station
20 Video
20 Master
JK-1MED or JK-1MD
JK-DA, JK-DV or JK-DVF

Video Intercom Adaptor
20 IP
JKW-IP

6

10 Computer

INTRODUCTION

1-2 Names
IP Video Intercom Adaptor

DC18V OFF POWER ON

Turns the power ON or OFF.

POWER terminal (18V DC)
Connects the power cable.

Master monitor station connection
terminal

S1 E S2 E S3 E S4 E RY RY B1 B2+ -POWER switch

Connects to the master monitor station.

Option output terminal
Connects output signals for option units.

Sensor input 4 terminal
Sensor input 3 terminal
Sensor input 2 terminal

LAN

Sensor input 1 terminal
Connects to buttons, sensors, etc. for option
units.

STATUSAIPHONE JKW-IP

POWER

11mm
Ø0.65〜Ø1.2

STRIP LENGTHLAN ACTSTATUS indicator (Orange)

LAN ACT indicator (Orange)

Blinks orange while the systemstarts up, and remains lit once
startup is complete.

Lit orange when a L A N isconnected, and blinks while
exchanging information overthe Ethernet.

LAN port
Connects networking unit such as router.

Default setting switch (within the sticker area)

When pressed for 5 seconds or more, IP Video
Intercom Adaptor settings are returned to their
Lit green when the power is on. factory default settings.
Back view

POWER indicator (Green)
Indicator operation summary
Indicator

POWER

STATUSLAN ACTPOWER

STATUSLAN ACTPOWER

STATUSLAN ACTPOWER

STATUSLAN ACT

POWER
POWER

STATUSLAN ACTPOWER

STATUSLAN ACTPOWER

STATUSLAN ACT

POWER
indicator(Green)STATUSSTATUS
indicator(Orange)

LAN ACTLAN ACT
indicator(Orange)

Description
LitBlinking• Normal operation (When connected

to network)• Exchanging information with LAN

port

Oﬀ

• Network connection abnormality

Lit• Normal operation

Blinking• When the default setting switch is

Lit• Power is on• Starting up

Blinking

Oﬀ

pressed and held for 5 seconds or
more• Abnormality in communication withmaster monitor station• Power is oﬀ

7

MAC Address(Do not remove.)
Never press the default setting
switch unless it is necessary.
The registered settings will return tothe default (factory) settings.

INTRODUCTION

PC Application Windows
The PC Application window consists of a "Standard Window" and an "Expanded Window".
You can switch between the Standard Window and the Expanded Window by clicking the [Standard window] or [Expand
window] button.
Standard Window
In the Standard Window, you can perform the following setting operations.
[SENSOR] display
Displays the status of incoming signal(s)from option unit(s)P.45

Screen[

Displays images from the door station(Minimize)] button[MESSAGE] display

Minimizes the PC Application
window

Displays a message when a function
is operated[(Expand window)] button<Adaptor Name>

Switches to the Expanded
Window<Adaptor Name> CALL FROM DOOR <Door
station No.>[

Message List

<Adaptor Name> DOOR <Door station No.>COMMUNICATING(Close)] button

Closes the PC Application<Adaptor Name> DOOR <Door station No.>MONITORINGCALLING ROOM STATION

Date Display<Adaptor Name> CALL FROM ROOM STATION

Displays the date set in thecomputer<Adaptor Name> COMMUNICATING WITH
ROOM STATION<Adaptor Name> EXTERNAL INPUT[ZOOM / WIDE] button<Adaptor Name> EXTERNAL INPUT <No.>

Switches the door station image
between wide and zoom

<Adaptor Name> CALLING ROOM STATION<Adaptor Name> SYSTEM IS IN USE

P.41[[OPTION] button
Operates option unit
P.45[

(Door release)] button

Releases the electronic door
lock P.40[ADJUST] button
Adjusts the image to make iteasier to see when there isbacklight in the day or when it isdark P.42(Pan & tilt)] button

Operates Pan & Tilt on the Zoom screen
P.41[CALL] button[OFF] button

Calls the master monitor station

Turns oﬀ Talk, Monitor, and Call
Shortcut key: [Esc]P.43

P.39 to 45[MONITOR] button[PC SETTING] button

Displays images from the door stationon the screen P.44

Opens the PC Application
Settings window P.35 to 38[TALK] button
Starts communication
Shortcut key: [Space]
P.39 to 40

Version Display[ (Rec) / ¢ (Stop)] button[u (Open play window)] button

Records the displayed image on the harddisk drive (HDD)
Stops recording

Plays back images recorded on the PC
P.48

P.46 to 47

MEMO • This is the screen displayed after registration.

8

Displays the PC Application
versionINTRODUCTION

Expanded Window
The following explains the various buttons in the Expanded Window
and the display contents.
The content on the left-hand side of the window is the same as theStandard Window.

[Status] display
Displays the IP Video Intercom Adaptor status
Color

Comment

Red

1 CALL DOOR

Description
Displayed when there is acall from the door station

Green COMMUNICATION

Displayed duringcommunication

Green MONITOR

Displayed during monitoring

Displayed when there isOrange 1 CALL ROOM ST a call from the mastermonitor station[Adaptor] display

Orange CALL

Displayed when there is acall from the PC Application

Displays the IP Video Intercom Adaptor Name
If no name is set, the MAC Address is displayed

Gray <No display>

Encryption key not acquired(During standby)

Blue

Displayed during standby<No display>

With Windows 7, 8, 8.1, 10 the color of the program
displayed in the taskbar changes linked with the[Status].

[No] display
Displays the IP Video Intercom Adaptor number
Selects the IP Video Intercom Adaptor[Standard window] button
Switches to the Standard Window
P.8[Sensor] display
Displays the status of incoming
signals from option unit(s)Description
Color
Blue Sensor input 1 active

1
2

Blue Sensor input 2 active

3

Blue Sensor input 3 active

4

Blue Sensor input 4 active

M BlueMaster monitor station
sensor input active

P.45[SETTINGS] button
Opens the settings window for
the IP Video Intercom Adaptor
P.20（q[ p）] buttons
Changes the order of the IP Video Intercom Adaptor display

MEMO • You can select the corresponding IP Video Intercom Adaptor by clicking the line for the
optional IP Video Intercom Adaptor. Clear the selection by clicking the selected IP Video
Intercom Adaptor again.
• Status display cannot indicate the usage status of other PC Applications.
• To delete an IP Video Intercom Adaptor, move the mouse's pointer to the IP Video Intercom

Adaptor you want to delete in the "disconnected" status, right-click, and then select"Delete".

9INTRODUCTION

1-3 About System Settings
MEMO • Be sure to check the system conﬁguration before making settings, and then connect the units correctly.
•

You need to contact your provider (ISP) to connect to the Internet.

•

Before making settings, be sure to obtain necessary information such as the Static IP Address, Email
Addresses, and any other necessary information.

*

The factory default IP address setting of this device is 192.168.0.30. If the same address is already being used
for another device, please change the IP address for the other device.

Perform STEP 1 through STEP 3 below in order to configure the product settings.
The product cannot be used unless the settings have been configured.
Site A

Site B
IP Video Intercom
Adaptor

STEP 2LAN Broadband
Switchrouter

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DC18V

LAN
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IP LEN

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11m
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LAN / WAN
INTER-NETBroadbandrouter

LAN
Switch1.2

Connected directlyor via a hub.

Administrator PC

Administrator

P.17

STEP 1

STEP 3

Person setting up
network(Up to 9 PCs)
User PCs

Network setup PC

User

Settings Information Memo
Example of Registration

STEP 1

Provisional registration of the IP Video Intercom
Adaptor by the person setting up the network

P.54

Provisional registration

Connecting the PC of the person setting up the

1 Starting up the IP Video Intercom Adaptor

4 network and the IP Video Intercom Adaptor

Turn on the power of the IP Video Intercom Adaptor
and the connected devices.
1-4 Starting up the IP Video Intercom Adaptor

P.53

Connect the IP Video Intercom Adaptor and the PC of theperson setting up the network, either directly or via a hub.

P.12

2-2 Connecting the PC of the person setting up the network andthe IP Video Intercom Adaptor P.17

the PC Application
2 Installing
Install the PC Application onto the PC of the person

the IP Video Intercom Adaptor
5 Registering
Provisionally register the IP Video Intercom Adaptor insetting up the network.

order to configure its settings.

1-5 Installing the PC Application P.12

3-1 Registering the IP Video Intercom Adaptor P.18

Configuring the IP Video Intercom

settings on the PC of the
3 Network
person setting up the network

6 Adaptor network

Set the IP address on the PC of the person setting up
the network.

Login to the IP Video Intercom Adaptor and configure
the network environment.

2-1 PC Network Settings

3-2 Logging in P.20
3-3-5 Network Settings / Connection Settings P.26

P.16

10

INTRODUCTIONSTEP 2

Registration of the IP Video Intercom Adaptor by the
Administrator

Registration

Configuring the IP Video Intercom

1 Installing the PC Application

4 Adaptor network

Install the PC Application onto the Administrator PC.

Login to the IP Video Intercom Adaptor and configure
the network environment.

1-5 Installing the PC Application P.12

3-2 Logging in P.20
3-3-5 Network Settings / Connection Settings P.26

2 Administrator PC network settings

5 User Registration

Set the IP Address on the Administrator PC.
2-1 PC Network Settings

Register the User ID and User Password.
3-3-2 User Registration P.22

P.16

3 Registering the IP Video Intercom Adaptor

Register the IP Video Intercom Adaptor in the Administrator PC.
3-1 Registering the IP Video Intercom Adaptor P.18

STEP 3

Registration of the IP Video Intercom Adaptor by the User

1 Installing the PC Application

Registration

3 Registering the IP Video Intercom Adaptor

Install the PC Application onto the User PC.

Perform registration of the IP Video Intercom Adaptor
in the User PC.

1-5 Installing the PC Application P.12

3-1 Registering the IP Video Intercom Adaptor P.18

2 User PC network settings
Set the IP address on the User PC.
2-1 PC Network Settings P.16

Operational
Settings

After registration in the Administrator and User PCs is completed, configure the operational settings
according to the system configuration and method of administration.

Changing the Administrator settings Email Setting
3-3-1 Administrator Registration P.21

Administrator<Sender settings>
Set the information to send concerning the Email sender.
3-3-3 Email Setting (IP Video Intercom Adaptor) P.23

Updating the Encryption Key File Changing the Adaptor Language
Changing the Adaptor Name Video Setting
3-3-5 Network Settings P.26

User Registration

Sensor input / Option output Settings

Log Downloading / Firmware Update

3-3-2 User Registration P.22

3-3-4 Sensor input / Option output Settings P.24

3-3-6 Log Downloading / Firmware Update P.29

PC Application Settings

Downloading and setting the Encryption Key

Volume Settings

3-4-1 Downloading Encryption Key P.32

4-1-1 Volume Settings P.35

Email Setting
User

Changing the Network Settings<Target setting>Settings related to sending Email

Admini- User
strator

3-4-2 Email Setting P.33

11

Preferences Settings
4-1-2 Preferences Settings P.36

INTRODUCTION

1-4 Starting up the IP Video Intercom Adaptor

Provisional registration

Registration : Administrator/User

Use the following steps to start up the IP Video Intercom Adaptor.

1. Check that the wires are connected correctly.
2. Turn on all connected equipment except for the IP Video Intercom Adaptor.
3. Turn on the POWER switch for the IP Video Intercom Adaptor.

・The POWER indicator (Green) and the LAN ACT indicator (Orange) light, and the STATUS indicator (Orange) blinks.
LAN ACTPOWER

STATUSSTATUS indicator(Orange) blinking

MEMO For more information on the indicators, see "Indicator operation summary" of "IP Video Intercom Adaptor" in "Names". P.7

4. The STATUS indicator (Orange) changes to lit.

・The IP Video Intercom Adaptor is now ready for use.
LAN ACTPOWER

STATUSSTATUS indicator(Orange) lit

1-5 Installing the PC Application

Provisional registration

Registration : Administrator/User

Install the PC Application on your computer from the CD supplied with this product.
You may need to be logged on to your computer as the Administrator to install the PC Application.

1-5-1 System Requirements
Your computer must meet the following system requirements to use the PC Application.
Check the Operation Manual supplied with your computer.

OS

PC system
requirements

ProtocolNetwork bandwidth
Language
Web browser

Windows XP Home/Professional(SP3),
Windows Vista Ultimate/Home/Business/Enterprise(SP1)/32-bit version/64-bit version
Windows 7 Home Premium/Professional/Enterprise/Ultimate/32-bit version/64-bit version
Windows 8/Pro/Enterprise/32-bit version/64-bit version
Windows 8.1/Pro/Enterprise/32-bit version/64-bit version
Windows 10 Home/Pro/Enterprise/Education(version1607)/32-bit version/64-bit version
Processor: 2 GHz or faster
System memory (RAM): 1 GB RAM or more
Hard disk: 10 MB or more (additional space is needed for recording)Sound card: 8 bit full duplex, Direct Sound compatible
Display: 1024 x 768 or greater
Run-time: Microsoft .NET Framework 2.0/3.0/3.5
Network: 10BASE-T/100BASE-TX Ethernet
TCP/IPv4, UDP/IPv4, SIP, Others
320 k to 8 Mbps (per IP Video Intercom Adaptor)
English, French, Spanish, German, Dutch, Italian, JapaneseInternet Explorer 6.0 or later/Microsoft Edge 89 or later (with Internet Options SSL 3.0
enabled)The PC Application may not run, or may not operate correctly (such as freezes occurring) on a computer with speciﬁcations
below the necessary requirements.
Serious damage could be caused if an error occurs during door release.
We recommend using a computer that exceeds the basic system requirements.
Microsoft, Windows, Windows Vista and Microsoft Edge are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.

12

INTRODUCTION

1-5-2 Installing・If ".NET Framework" is not already installed, the .NET

This section describes how to install the PC Application into
your PC.
• The screens may differ depending on the version of OS
and/or Internet Explorer.
• Follow the on-screen instructions to install.

Framework installation window is displayed. Follow the onscreen instructions to install.
MEMO • When starting up the application, if a security or virus
check warning is displayed, please allow the application tocontinue.

1. Insert the CD-ROM into your computer.

Operation Manual &Software (CD-ROM)

2. Click "English" on the language selection screen.
4. Click [Next].

・The Select Options window is displayed.

3. Click "PC Application", and then follow the on-screen
instructions to install.
・ The Aiphone_JKW Setup Wizard window is displayed.

13

INTRODUCTION

5. Click [Next].

8. When the installation is complete, the Select Recording

・The Select Installation Folder window is displayed.

File Storage Folder (Browse for Folder) window isdisplayed.

6. Click [Next].

9. Select the folder where you want to save recorded ﬁles,

・The folder in which the application is to be installed isand then click [OK].

created.

・The selected folder becomes the storage location for recorded
ﬁles.

・After it is selected, the saved location cannot be changed.

7. Click [Next].

・Installation begins.

10. Click [Close].

・Installation is complete.

14

INTRODUCTION

1-5-3 Uninstalling
From the Windows "start" menu, select "Control Panel" ""Add or Remove Programs", and select "Aiphone_JKW" todelete it.
MEMO • With Windows 7, the PC Application may still remain on
the taskbar after it is deleted. Delete the taskbar application
separately.

1-5-4 Starting up the PC Application
To start up the PC Application, double-click the"" icon on the desktop.
Aiphone_JKW

You can also start up the PC Application by selecting"Aiphone_JKW" from the "All Programs" list in the "start"menu. Alternatively, you can run "JKW-IP.exe" from theinstallation folder (C:\Program Files\Aiphone_JKW).
When selecting from the "All Programs" list

When running "JKW-IP.exe"• If another location is specified during installation, run"JKW-IP.exe" from your selected location.

15

Network Settings

2 Network Settings
2-1 PC Network Settings

Provisional registration

Registration : Administrator/User

3. Enter the IP Address, Subnet Mask, and other necessary

Set the IP Address, Subnet Mask, and other necessary
information on the PC of the person setting up the network,
the Administrator PC, and the User PCs, according to the
network environment.

information according to the network environment, thenclick [OK].
・For provisional registration, enter "192.168.0.10" as the
IP Address and "255.255.255.0" as the Subnet Mask.
All other items besides the IP Address and Subnet
Mask may be left blank.

1. From the Windows "start" menu, select "Control Panel"g "Network Connections", then click "Properties" on"Local Area Connection".

・The "Local Area Connection Properties" window appears.

2. Sele c t "I nt e r net P rot o c ol ( TC P/ I P), t he n cl ick"Properties".
・The "Inter net Protocol (TCP/IP) Proper ties" window
appears.

・Click [OK] to return to the "Local Area Connection
Properties" window.

4. Click [OK].

・The PC Network Settings are now completed.

・For provisional settings, after the IP Video Intercom
Adaptor settings are completed, be sure to restore the
PC network settings to their original status.

16

Network Settings

2-2 Connecting the PC of the person setting up the network and the IP Video Intercom Adaptor

Provisional registration

In order to conﬁgure the IP Video Intercom Adaptor, use a LAN cable and connect the PC of the person setting up the networkand the IP Video Intercom Adaptor.
When connecting the PC of the person setting up the network directly to the IP Video Intercom Adaptor, use an Ethernet
crossover cable. When connecting via a hub, use a straight cable.
Even if it is to be used with Global, ﬁrst make broadband router settings and Network Settings P.26 to 28 for Global with Local.
Direct connection

Ethernet crossover cable
+ -

AI
PH
NE
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POWE

DC18V

LAN
GTH
IP LEN
STR
m
11m
1.2
0.65〜

IP Video Intercom Adaptor
JKW-IP

PC of the person setting up
the network

Straight cable

Connecting via a hub

+ -

NE

O

PH

AI

HUB

N

W

LA

JK

T

-IP

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S1

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RYB1

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OFF

POWE

DC18V

LAN
GTH
IP LEN
STR
m
11m
1.2
0.65〜

IP Video Intercom Adaptor
JKW-IP

PC of the person setting up
the network

17

IP Video Intercom Adaptor Settings

3 IP Video Intercom Adaptor Settings
See "Settings List" P.50 for a list of the IP Video Intercom Adaptor settings.

3-1 Registering the IP Video Intercom Adaptor

Provisional registration

Registration : Administrator/User

3. Enter the unique IP Address, Connection Port, Connection

To operate the IP Video Intercom Adaptor, you need toregister the IP Video Intercom Adaptor connected to thesystem.
Register from the Adaptor list on the right-hand side of the
Expanded Window. When registration is complete, each
IP Video Intercom Adaptor name (the default is the MAC
Address) is displayed under "Adaptor" in the Adaptor list.
The registered IP Video Intercom Adaptor is automaticallyrecognized the next time the PC Application is started up,
and it is displayed in the IP Video Intercom Adaptor list.

Password, and Web Port for the IP Video Intercom
Adaptor to be registered.
・For provisional registration, enter "192.168.0.30" as the
IP Address, "aiphone" as the Connection Password. The
Connection Port and Web Port may be left at their factory
default settings.
・If the Administrator, enter the IP Address, Connection Port,
Connection Password, and Web Port that were previously set
at the IP Video Intercom Adaptor.
・For a User, obtain the IP Address, Con nection Por t,
Connection Password and Web Port from the Administrator
in advance.

MEMO • You can change the IP Video Intercom Adaptor Nameand IP Address for each IP Video Intercom Adaptor from
Administrator Settings/Network Settings. See "Network
Settings" for more details. P.26
• Up to 9 Users can be registered for 1 IP Video Intercom
Adaptor.

Duplicated IP Addresses cannot be set on the same LAN.

1. Start up the PC Application, and display the Expanded
Window.

・For Global, enter the Global IP Address of the broadband
router on the IP Video Intercom Adaptor side as the IP
Address.
・You need a Static Global IP Address for the Global IP
Address. It does not support DDNS service.
・If you do not know your Local IP Address, run "JKW-IP
IP SEARCH" from the CD-ROM supplied, and then clickthe "Search" button. It searches for the IP Video Intercom
Adaptor on the network, and then displays the MAC Address
and the IP Address. It is set to 192.168.0.30 at the time ofshipping.

2. Select the number where you want to register the IP

Video Intercom Adaptor, right-click, and then select"Connect" from the menu displayed.
・The Adaptor Registration window is displayed.

18

IP Video Intercom Adaptor Settings

4. Enter a valid ID and Password.

・If you enter the ID and Password here, you will not have toenter them again when logging into the IP Video Intercom
Adaptor.

・For Global, it may be necessary to change ports when
you are using multiple IP Video Intercom Adaptors or PC
Applications. Please check our homepage at http://www.
aiphone.net for more details.
・For the broadband router setting information, see the
Operation Manual supplied with the broadband router.
・You can enter only even values in both the Audio Port andVideo Port.

MEMO • For provisional registration and for the Administrator, enter"aiphone" as the ID, and "aiphone" as the Password. If they
are not entered correctly, an ID error will occur for login.
• If a User, the ID and Password that were registered by the

Administrator in "User Registration " P.22

are required.

5. Select the optional Network Interface Card (NIC): beingused.

7. Click [OK].

・The Adaptor Registration window closes, and the IP Video
Intercom Adaptor is registered.

* If the check mark is removed, the entered information is notremembered.
・W hen the IP Video Intercom Adaptor registration iscomplete, the name of the IP Video Intercom Adaptor isdisplayed in the [Adaptor] column and an icon (gray) is
displayed in the [Status] column.

6. Select UPnP ON or OFF.

・For provisional registration, select ON and proceed to Step 7.
・For Global, when using a broadband router that is conﬁrmed
to support UPnP, select ON.
・For Global, if the broadband router does not support UPnP,or when connecting between networks, select OFF and enter
the broadband router information.
・For Local, select OFF and enter the IP Address that wasallocated to the PC.
MEMO • To make Adaptor settings, you need to enable SSL 3.0 fromInternet Options - Advanced in Internet Explorer 6.0 andlater.

19

IP Video Intercom Adaptor Settings

3-2 Logging in

Provisional registration

Registration : Administrator/User

To modify IP Video Intercom Adaptor settings, you firstneed to login.
MEMO • Since you are not registered as a User before setting up, you
can only login as the Administrator.

You can login as the "Administrator" or a "User". Setting
items are restricted depending on which you use to login.
Login using the following method.

1. Start up the PC Application, and select an optional"Adaptor" from the Expanded Window.

・Login is complete, and the User Settings window isdisplayed.

・Administrator / User are diﬀerentiated by the ID entered.
MEMO • If the "Status" display is not displayed, the IP Video Intercom
Adaptor is not "connected". Select the relevant IP Video
Intercom Adaptor, right-click, and then select "Connect"from the menu displayed to connect the IP Video Intercom
Adaptor.
• If the check mark has been removed from "Remember thesesettings" in the Adaptor Registration window, you need toenter the registration information again. See "Registering the
IP Video Intercom Adaptor" P.18 for more details.
• If no operations are performed for a set amount of time after
login, timeout automatically occurs. When an operation isnext performed, the message "The session has expired. Pleaselogin again." is displayed. Login again.

2. Click [SETTINGS].

• If the ID and Password were not entered when the IP Video

Intercom Adaptor was registered, or if the wrong ID and
Password were entered, it will be necessary to enter the ID
and Password here.

MEMO • If the security warning and virus check program warning
screens are displayed during start up, please approve them.

20

IP Video Intercom Adaptor Settings

3-3 Administrator Settings

Provisional registration

Various Administrator settings for the IP Video Intercom
Adaptor can be made from the Administrator Settings
window while logged in as the Administrator.

3-3-1 Administrator Registration
I n Ad minist rator Regist ration, you can change theAdministrator ID and Administrator Password. The
default settings are - Administrator ID: "aiphone" andAdministrator Password: "aiphone".
We recommend changing the default password.

MEMO • You cannot change settings for multiple IP Video Intercom
Adaptors at the same time. Make various settings for each IP
Video Intercom Adaptor.

The following settings come under Administrator Settings.
Setting Item

Registration : Administrator

MEMO • If you a re logged i n a s a Use r, you ca n not pe r for m

Reference

Administrator Registration.

Administrator Registration

P.21

User Registration

P.22

Email Setting (IP Video Intercom Adaptor)

P.23

from the Administrator Settings window.

P.24

・The Administrator Registration window is displayed.

Sensor input / Option output Settings
Network Settings

P.26

Log Downloading/Firmware Update

P.29

1. Click the [Setting] button of "Administrator Registration"

Use the following method to display the Administrator
Settings window.

1. After starting up the PC Application, select an optional"Adaptor", and then login as the Administrator.
・The User Settings window is displayed.

2. Enter the ID and the Current Password.

・You can enter up to 16 single-byte alphanumeric charactersfor the ID.

MEMO • See "Logging in" for more details on logging in. P.20

2. Click the [Admin] tab.

・The Administrator Settings window is displayed.

MEMO • You cannot select the [Admin] tab when logged in as a User.

21

IP Video Intercom Adaptor Settings

3-3-2 User Registration

3. Enter a password in New Password.

・You can enter up to 16 single-byte alphanumericcharacters for the password.

Registration : Administrator

Users other than the Administrator can be registered toallow them to use the IP Video Intercom Adaptor. Enter theUser ID and User Password in User Registration.
MEMO • If you are logged in as a User, you cannot perform User
Registration.

1. Click the [Setting] button of "User Registration" fromthe Administrator Settings window.
・The User Registration window is displayed.

4. Enter the new password again in the "Re-type" ﬁeld as
conﬁrmation.

5. Click [SAVE].

・"[Administrator Registration] Setting has been saved." isdisplayed, the entered ID and new password are set, and you
are returned to the Administrator Settings window.

2. Enter the User's ID and Password.
・You can register up to 9 users.

・When you have changed the ID or password
Change the ID or password in "Registering the IP Video
Intercom Adaptor" P.18 to the same ID or password.
MEMO • Setting operations are canceled if you click [CANCEL], andyou are returned to the Administrator Settings window.
• If you forget the registered ID or password, press the default

setting switch of the IP Video Intercom Adaptor for 5 seconds
or more to return the factory default settings. However, allsettings return to the factory default settings.

22

IP Video Intercom Adaptor Settings

3. Click [SAVE].

3-3-3 Email Setting (IP Video Intercom Adaptor)

・"[User Registration] Setting has been saved." is displayed,

In Email Setting, you can set information on the origin of
the sent Email.

and you are returned to the Administrator Settings window.

MEMO • If you are logged in as a User, you cannot perform EmailSetting.
• Prepare an Email account for the IP Video Intercom Adaptor

beforehand.

1. Click t he [Set t i ng] but ton of "Email" f rom t he
Administrator Settings window.
・The Email Setting window is displayed.

MEMO • Setting operations are canceled if you click [CANCEL], andyou are returned to the Administrator Settings window.
• All settings are returned to their factory default settings

if you press the IP Video Intercom Adaptor default setting
switch for 5 seconds or more.

2. Enter information for the "Adaptor Email Address","SMTP Server", "(Email) login ID", "SMTP Password","SMTP Server Port", and "SSL"* based on your Emailaccount information.
* For an SSL-dedicated server, select ON.

MEMO • The default SMTP Server Port setting is "465".
• See P.51

23

for the characters and symbols that can be used.

IP Video Intercom Adaptor Settings

3. Click [SAVE].

3-3-4 Sensor input / Option output Settings

・"[Email] Set t i ng has been saved." is displayed , theIn Sensor input / Option output Settings, you can set the
Sensor input latch duration and detection method, and selectthe Option output signal output duration. Sensor input
detects the N.C. contact input for "N.C." and detects the N.O.
contact input for "N.O.". The factory default settings are –Input latch: "Continuous", Sensor input: "N.O.", and Option
output: "3 seconds".

entered Email address is set, and you are returned to the
Administrator Settings window.

MEMO • If you are logged in as a User, you cannot make Sensor input/ Option output settings.

1. Click the [Setting] button of "Sensor IN / Option OUT"
from the Administrator Settings window.
・The Sensor IN / Option OUT Setting window is displayed.

MEMO • Setting operations are canceled if you click [CANCEL], andyou are returned to the Administrator Settings window.
• All settings are returned to their factory default settings

if you press the IP Video Intercom Adaptor default setting
switch for 5 seconds or more.

24

IP Video Intercom Adaptor Settings

2. Select Input latch and Sensor IN settings between 1 and

3. Enter the Output Duration for Option OUT.

4 and make optional settings.

*1・Set the Output Duration to between 0 and 600 seconds.
・When set to 0 seconds, it is only output when the "OPTION"*1 The following table shows the detection operation of sensor
input if the input latch setting of the IP Video Intercom
Adaptor is diﬀerent from the sensor input settings of themaster monitor station.
Input latch settings
for IP Video
Intercom Adaptor

Sensor input
settings for mastermonitor station

Detection operation of
sensor input

30 sec.

Continuous

Sensor Detection Tone:
30 sec.
[Sensor] display:
Continuous

Continuous

30 sec.

30 sec.

button is clicked.

4. Click [SAVE].

・"[Sensor IN / Option OUT] Setting has been saved." isdisplayed, the Sensor input / Option output are set, and you
are returned to the Administrator Settings window.

MEMO • Setting operations are canceled if you click [CANCEL], andyou are returned to the Administrator Settings window.
• All settings are returned to their factory default settings

if you press the IP Video Intercom Adaptor default setting
switch for 5 seconds or more.

25

IP Video Intercom Adaptor Settings

3-3-5 Network Settings

Connection Settings Provisional registration

The following 5 settings come under Network Settings.

You can change the Static IP Address setting for the IP
Video Intercom Adaptor. The default settings are - IP
Address: "192.168.0.30", Subnet Mask: "255.255.255.0", andDefault Gateway: "192.168.0.30".

• Connection Settings• Adaptor Name Settings

Registration : Administrator• Adaptor Language
Settings

Contact your network Administrator, etc. for information on
Static IP Addresses, etc.

• Update Encryption Key File • Video Setting
MEMO • If you are logged in as a User, you cannot make Network

1. Select Static IP Address and enter the "IP Address",

Settings.

"Subnet Mask", "Default Gateway", "Primary DNS", and"Secondary DNS".
・Set "Primary DNS" and "Secondary DNS" if you will send

• Reboot t he I P Video I ntercom Ad aptor if you ma ke

Connection Settings changes. If you do not reboot, settings
for the IP Video Intercom Adaptor are not changed eventhough the settings for the PC Application have beenchanged.

Email.

• After restarting, operation of PC application is invalid forapproximately 5 minutes. Either wait 5 minutes or perform"Disconnect" and "Connect" of corresponding IP Video
Intercom adaptor in PC application.

• W hen updating the Encr y ption Key File, you need todownload the Encryption Key and make settings for all PC
Applications. See "Downloading Encryption Key" for moredetails. P.32

Displaying the Network Settings window
You can make various settings from the Network Settings
window.
MEMO • You need to set the broadband router to acquire a Static IP

1. Click the [Setting] button of "Network" from theAddress with DHCP. Depending on the broadband router,some models may not have a setup function.

Administrator Settings window.
・The Network Settings window is displayed.

2. Select UPnP ON or OFF.

・For Global, if the broadband router does not support UPnP,or when connecting between networks, select OFF and enter
the broadband router information.
・For Global, when using a broadband router that is conﬁrmed
to support UPnP, select ON.
・For Local, select OFF and enter the IP Address that wasallocated to the IP Video Intercom Adaptor.

26

IP Video Intercom Adaptor Settings

3. Enter the "Connection Port" number, "Audio Port"

Update Encryption Key File, Adaptor Name
Settings, Adaptor Language Settings, Video Setting

number, "Video Port" number, and "Web Port" number.
・The factory default setting numbers are - Connection Port:"5060", Audio Port: "65002", Video Port: "65202", and Web
Port: "443".
・For Global, it may be necessary to change ports when
you are using multiple IP Video Intercom Adaptors or PC
Applications. Please check our homepage at http://www.
aiphone.net for more details.

Update Encryption Key FileT he door release and opt ion out put com mands are
encrypted. In order to improve security, it is recommended
that the Encryption Key File be updated regularly.

1. Click [UPDATE].

・The Update Encryption Key File Confirmation dialog isdisplayed.

2. Click [OK].
・For the broadband router setting information, see the
Operation Manual supplied with the broadband router.

4. Click [SAVE].

・"[Network] Setting has been saved." is displayed, and the・"The encryption key ﬁle has been updated." is displayed.

Reboot Conﬁrmation dialog is displayed.

MEMO • After updating the Encryption Key File, it is necessary to reobtain the Encryption Key and make settings in all the PC
Applications. See "Downloading Encryption Key" P.32 formore details.

MEMO • Setting operations are canceled if you click [CANCEL], andAdaptor Name Settings

you are returned to the Administrator Settings window.

You can change the name of the IP Video Intercom Adaptor.
The "MAC Address" is entered as the default.

5. Click [OK].

・[System is initializing. Please wait. Elapsed Time XX

seconds.] is displayed, and the IP Video Intercom Adaptor isrebooted. It takes about 100 seconds to reboot.

1. Enter the "Adaptor Name".

・The STATUS indicator blinks. When the STATUS indicatorchanges to lit, rebooting is complete.
・You can also reboot with the [Reboot] button.
MEMO • All settings are returned to their factory default settings

if you press the IP Video Intercom Adaptor default setting
switch for 5 seconds or more.

MEMO • See P.51 for the characters and symbols that can be used.
• If a name is not set, the MAC Address is used as the Adaptor

Name.

27

IP Video Intercom Adaptor Settings

Adaptor Language Settings

Saving the settings

You can select the language used for the IP Video Intercom
Adaptor Email transmissions, etc. from "English", "French","Spanish", "German", "Dutch", "Italian", and "Japanese". The
default setting is "English".

Save the changed settings.

1. Click [SAVE].

・"[Network] Setting has been saved." is displayed, and the
Reboot Conﬁrmation dialog is displayed.

1. Click the d rop - dow n menu but ton for "Ad aptor
Language", and then select the language.

MEMO • Setting operations are canceled if you click [CANCEL], andVideo Setting

you are returned to the Administrator Settings window.

Select the Frame Rate from "1fps", "5fps", "10fps", and"15fps", and select the Quality from "1 (Low)" to "10 (High)".
The default settings are - Frame Rate: "15fps", and Quality:"10 (High)".

1. Click the drop-down menu buttons from Video Settingfor "Frame Rate" and "Quality", and make the settings.

MEMO • Raising the Frame Rate from 1 fps to 15 fps gives you asmoother image quality.
Also, raising the Quality from 1 to 10 gives you a ﬁner image.
However if both the Frame Rate and Quality are raised at
the same time, a large amount of network bandwidth will be
required.

28

IP Video Intercom Adaptor Settings

3. Click [Save].

3-3-6 Log Downloading / Firmware Update・The Save As dialog is displayed and you can give the ﬁle a

Log Downloading (for Inspections and Maintenance)

name.

For maintenance and inspection, you can acquire theoperations log from the IP Video Intercom Adaptor.
MEMO • If you are logged in as a User, you cannot perform a Log
Downloading/Firmware Update.
• The IP Video Intercom Adaptor records the most recent 10days worth of operations logs. When the recording capacity is
exceeded, the logs are overwritten, starting from the log withthe oldest recording date.

1. Click the [Setting] button of "Log/Firmware Update"from the Administrator Settings window.
・ The Log/Firmware Update window is displayed.

4. Select the target directory, and then click [Save].

・You are returned to the Log/Firmware Update window.

Operations Log Example

2. Click [Download] from "Adaptor Log".

・The Log File Download dialog is displayed.

・The IP Video Intercom Adaptor may not operate correctly
during log downloading.

MEMO • Downloading is canceled if you click [CANCEL], and you are
returned to the Administrator Settings window.

29

IP Video Intercom Adaptor Settings

2. Enter a version for Update Firmware and FTP Server

Firmware Update

Address, and then click [Update].

To update the IP Video Intercom Adaptor firmware, youneed to set the PC as a server beforehand and then save theﬁrmware to be updated on the server.
You may also need to turn off the Windows Firewall andsecurity software functions.

・The Update Conﬁrmation dialog is displayed.

Setting up an FTP Server

Select "Add or Remove Programs" from the computer's"Control Panel", and then click "Add/Remove Windows
Components". Select "Internet Information Services (IIS)",and then click "Details".
Select "File Transfer Protocol (FTP) Service", and then click"OK".
On the following page, click "Next".
FTP Server setup is complete.
The Internet Information Services are not available forWindows XP Home Edition. Please check our homepage
at http://www.aiphone.net.
Downloading Updated Firmware Data

MEMO • When entering the Update Firmware, please omit the periods

Please access our homepage at http://www.aiphone.net/ anddownload the ﬁrmware data.
For the download procedure, see the instructions on our
homepage.
Save the downloaded data in the folder "C:\Inetpub\ftproot"(factory default setting status) of the computer which has
been set up as the FTP server.

".". For example: If the version is "1.01", enter "101"• For the FTP Server Address, enter the name of the serverwhere the update file is saved. Normally, this is the IP
Address of the user's computer.

3. Click [OK].

・The update ﬁle is downloaded from the FTP server. It takes
several seconds to download.

1. Click the [Setting] button of "Log/Firmware Update"・The Update window is displayed, and the update begins.

from the Administrator Settings window.
・ The Log/Firmware Update window is displayed.

30

IP Video Intercom Adaptor Settings

・The downloaded update ﬁle is written to the circuit board.
Writing takes about 2 minutes.
・"Firmware update was completed successfully." is displayed,
and the update process is complete.
MEMO • Do not turn oﬀ the power while the ﬁrmware is being written.

If the power is turned oﬀ while it is writing, the product will
malfunction.

4. Click [Reboot].

・[System is initializing. Please wait. Elapsed Time XX

seconds.] is displayed, and the IP Video Intercom Adaptor isrebooted. It takes about 100 seconds to reboot.
・When the reboot is complete, the Administrator Settings
window is displayed.

MEMO • If the update fails, the [Return] button is displayed. Click[Return] and go back to 2.

MEMO • Depending on the computer and the OS environment, thescreen displays may diﬀer.

The corresponding IP Video Intercom Adaptor does notoperate during ﬁrmware updating.

31

IP Video Intercom Adaptor Settings

3-4 User Settings

Registration : Administrator/User

3. Click [Save].

User Settings for the PC Application can be made from theUser Settings window while logged in as the Administrator
or a User.

・The Save As dialog screen is displayed and you can give theﬁle a name.

3-4-1 Downloading Encryption Key
To use the Door release and Option Output with the PC
Application, you need to obtain the Encryption Key Filesfrom each IP Video Intercom Adaptor beforehand and set
them for the respective IP Video Intercom Adaptors with the
PC Application.
Also, when the Administrator updates the Encryption Key,it needs to be reacquired and installed again.
Downloading and Setting the Encryption Key File

4. Select the target directory, and then click [Save].

・The Encryption Key File is saved, and you are returned to

1. After starting up the PC Application, select an optional

the User Settings window.

"Adaptor", and then login as the Administrator or a User.
・The User Settings window is displayed.

5. From the Expanded Wi ndow, af ter select i ng an"Ad apt or" f rom t he l ist , r ig ht- cl ick a nd sele ct"Encryption Key" from the menu displayed.

MEMO • See "Logging in" for more details on logging in. P.20

・The Encryption Key File Setting window is displayed.

2. Click [Download] of [Download Encryption Key] fromthe User Settings window.
・The Download Encryption Key screen is displayed.
・The MAC Address for the IP Video Intercom Adaptor isdisplayed as the Encryption Key File name.

32

IP Video Intercom Adaptor Settings

6. Select the Encryption Key File corresponding to the3-4-2 Email Setting

selected "Adaptor".
Various User Settings for the PC Application can be madefrom the User Settings window while logged in as the
Administrator or a User.
MEMO • You cannot change settings for multiple IP Video Intercom
Adaptors at the same time. Make various settings for each IP
Video Intercom Adaptor.

7. Click [SAVE].

Use the following method to display the User Settings
window.

・The Encryption Key is set, and you are returned to the
Expanded Window.

1. After starting up the PC Application, select an optional"Adaptor", and then login as the Administrator or a User.
・The User Settings window is displayed.

MEMO • Setting operations are canceled if you click [CANCEL], andyou are returned to the Expanded Window.

・When the Encryption Key setup is complete, the icon in the[Status] column changes from gray to blue.

8. Carry out 1. to 7. for all IP Video Intercom Adaptors
connected to the system.
MEMO • If the Encryption Key does not match between the IP Video
Intercom Adaptor and the PC Application, you cannot operate
Door release or Options.
• Once the Encryption Key is set, the Status display is lit blue,

even if the Encryption Key is not matched.

MEMO • See "Logging in" for more details on logging in. P.20

• Never change or delete the Encryption Key File folder after

the Key is set. The Encryption Key will not match.

2. Click [Setting] of [Email Setting] from the User Settings• When the Encryption Key is updated, set it again. See"Update Encryption Key File" P.27 in Administrator
Settings for details on updating the Encryption Key File.

window.

33

IP Video Intercom Adaptor Settings

3. Click [SAVE].

Setting the Target Email Address and the Email Timing・"[Email Setting] Setting has been saved." is displayed, theRegister the Email Address of the receiver to which
a notification is to be sent when a Door Call, Sensor
Detection, or System Start is detected.

entered Email Address is set, and you are returned to theUser Settings window.

In the Email Timing settings, you can set whether or not
Email is transmitted when Door Call, Sensor Detection, orSystem Start is detected.
• When Door Call is set to "ON", the snapshot displayed on
the monitor at the time of the call is attached to the Emailand sent. No Email is sent from the second call.
• When Sensor Detection is set to "ON", Email is sent when
the sensor detection is activated.
MEMO • To send Emails from the IP Video Intercom Adaptor, theAdministrator needs to make the [Email Setting] beforehand.

Setting the target Email Address
MEMO • Setting operations are canceled if you click [CANCEL], and

1. Enter an Email address in the "Email Address" ﬁeld in

you are returned to the User Settings window.

the Email Setting window.

• All settings are returned to their factory default settings

if you press the IP Video Intercom Adaptor default setting
switch for 5 seconds or more.

Email Timing Settings

2. Select the check box for the timing setting from the
Email Setting window.

34

PC Application Settings

4 PC Application Settings
4-1 Setting the PC Application

Registration : Administrator/User

Various settings for the PC Application can be made fromthe PC Application Settings window.
Use the following method to display the PC Application
Settings window.

4-1-1 Volume Settings
To adjust the volume, click the "Volume" tab from the PC
Application Settings window to display the settings screen.
The following 3 settings come under Volume Settings.
• Microphone Volume• Speaker Volume• Tone Volume

1. Starting up the PC Application

・The Expanded Window is displayed.

<<Note: Volume Adjustment>>
・When talking, if you cannot hear audio from the door stationor the master monitor station even after turning up the
Speaker Volume, try turning down the Microphone Volume
little by little. (Because it uses a hands-free (VOX) system,
if the Microphone Volume is too high, it might not switch to
the receiver's side.)
・The Microphone Volume settings and the Speaker Volume
settings are synchronized with the computer's settings.
Please note that the communication volume is changed
when you change the volume in "Sounds and Audio Devices
Properties" from the computer.
・Depending on the computer's environment, the sound quality
may be bad or communication may not be possible.

2. Click [PC SETTING].

CAUTION Do not adjust the volume with your ear

close to the speaker. A sudden increasein volume could damage your eardrum.

・The PC Application Settings window is displayed.

1. Move each Volume slider left or right to set the optimum
volume, and select a sound device for the Tone Volume.

・The Tone Volume is linked to the Call Tone and Sensor
Detection Tone.

35

PC Application Settings

2. Click [SAVE].

4-1-2 Preferences Settings

・The Volumes are set and the PC Application Settings

To adjust the Preferences Settings, click the "Preferences"tab from the PC Applications Settings window to display thesettings screen.
The following 6 settings come under Preferences settings.
• Language Selection Settings • Max. Recording Space• Event Notiﬁcation Settings Settings• Picture Recording Mode • Auto Recording Settings
Settings• Audio Recording Settings

window closes.

Language Selection Settings
You can select the screen display language from "English","French", "Spanish", "German", "Dutch", "Italian", and"Japanese". The default setting is "English".

MEMO • Setting operations are canceled if you click [CANCEL], and
the PC Application Settings window closes.
• The Microphone Volume and Speaker Volume settings

are synchronized with the computer's settings. For more
information, see the Operation Manual supplied with yourcomputer.

1. Click the drop-down menu button for "Language
Selection", and then select the language.

• Click [ ? ] to display a help pop-up window.

MEMO • To apply the selected language, you need to restart the PC
Application.

Event Notiﬁcation Settings
You can set Maximize Application (screen display), Balloon
Notiﬁcation, Sensor Detection Tone, and Call Tone to either
ON or OFF. The default settings are - Maximize Application(screen display) only: "OFF", the other settings are all "ON".

1. Select Event Notiﬁcation and change the settings.

36

PC Application Settings
Event Notiﬁcation Operation List
Setting

Description

Maximize
Application

When there is a call from (one of) the door
station(s), or when Sensor Detection occurs(even when minimized), the PC Application is
automatically maximized.

BalloonNotiﬁcation

When there is a call from (one of) the door
station(s), or when Sensor Detection occurs,a Balloon Notiﬁcation appears.

P.45

Sensor
Detection
Tone

When a sensor connected to the IP Video
Intercom Adaptor or master monitor station
operates, the Sensor Detection Tone sounds.

P.45

Call Tone

When there is a call from the door station,etc., the Call Tone sounds.

P.39
P.42

Max. Recording Space Settings
You can set the Max. Recording Space for images tobetween "00.01" and "10.00" GB. The default setting is"01.00".

Reference

1. Enter a value between "00.01" and "10.00" as the Max.
Recording Space.

Picture Recording Mode Settings
You ca n choose t he i mage record i ng met hod f rom"Snapshot" which only records one image from the door
station, or "Video" which continuously records images fromthe door station. The default setting is [Snapshot].

1. Click [Snapshot] or [Video] in Picture Recording Mode.

MEMO • You cannot record more than will ﬁt in the free space on thecomputer.
• You can not record more than will f it in the set Max.

Recording Space. (Do not overwrite)

Auto Recording Settings
You can select whether or not to automatically record
images of the door station when a call is received from thedoor station. The default setting is "OFF".

1. Click [ON] or [OFF] in Auto Recording.
MEMO • You cannot make audio recordings when [Snapshot] is set.

• When [Video] is set, and the [Audio Recording Settings]
P.38
is set to ON, manual video recording and audio
recording are performed simultaneously. You cannot makeaudio recordings when Auto Recording is set.

Snapshot Recording and Video Recording Operation List
Description

SnapshotVideo

When there is a call from the door station, only one snapshot
Autoimage of the entrance is recorded. A snapshot is also
recording recorded for the second call.
During calls from the door station, when monitoring the door
Manualstation, and when talking with the door station, you canrecording manually record only one entrance image using snapshot.
When there is a call from the door station, the video recordingof the entrance starts.
If there is a call from another door station during video
Autorecording, the recording is stopped.
recording Video recording stops when a call from the door station is
answered.
Video recording stops when the call from the door station
ends, and you are returned to the standby screen.
During calls from the door station, when monitoring the door
station, and when talking with the door station, you can makevideo recordings of the entrance manually.
When communication starts during the video recording ofmonitoring, you can continue the recording.
ManualWhen the communication or the monitoring ends, video
recording recording stops.
When [Audio Recording Settings] P.38 is set to ON, audio
recording can also be performed when manual video recording
is performed, during monitoring of the door station, and whentalking with the door station.

37

PC Application Settings

Audio Recording Settings
You can select whether or not to make an audio recording
during manual video recording. The default setting is "OFF"(No audio recording performed).

1. Click [ON] or [OFF] in Audio Recording.

・When performing Audio Recording, be sure to set Picture

Recording Mode to [Video]. You cannot make audio
recordings when [Snapshot] is set.

MEMO • Even if Audio Recording is ON, recording will not startduring auto video recording or when the machine is in callingmode (before beginning to talk).

Saving the settings
Save the changed settings.

1. Click [SAVE].

・The settings are saved and the PC Application closes.
・If an Event Notiﬁcation was changed, the Event Notiﬁcationis set and the PC Application Settings window closes.

38

PC Application Basic Operations

5 PC Application Basic Operations
5-1 Video Intercom Functions
By using the PC Application, you can operate the following
video intercom functions for the video intercom system andsynchronized devices (electronic door lock and other connected
devices, etc.) connected to the IP Video Intercom Adaptor.
Controllable Video Intercom Functions
Answering a call from the door station
Door release

The screen for image acquisition is displayed until theimage is displayed on the PC Application screen.

Reference
P.39
P.40

Zoom/Wide, Pan & Tilt

P.41

Adjust image
Room-to-room communication (Communication with amaster monitor station)
Entrance monitoring

P.44

Sensor Detection from Connected Equipment

P.45

Option Output from IP Video Intercom Adaptor

P.45

Balloon Notiﬁcation

P.45

P.42
P.42

When the system is composed of multiple IP Video Intercom
Adaptors, master monitor stations, door stations, and PCs.

• The keyboard shortcut keys can be used to operate the PC
Application.
[OFF]: [Esc], [TALK]: [Space]

5-1-1 Answering a call from the door station

All PC Applications are called when there is a call from anyof the door stations in the system.

1. When there is a call from the door station, a call tone

MEMO • When a master monitor station is communicating with the PC
Application, and a call comes in from the door station of the mastermonitor station, only the PC Application currently active is called.

sounds and the entranceway image is displayed on the
PC Application screen.

• When calling multiple PC Applications, the displayed image

may be slowed down.
• When calling multiple PC Applications, the image displayed

1on the PC Application may be delayed, depending on thenumber of connections.

When the following processes occur one after another,"1 CALL DOOR" and "COMMUNICATION" are displayedalternately in the "Status" display section of the Expanded
Window (l).
• When there is a call from the door station of the mastermonitor station while talking with the master monitor
station.

2

3(Red) 1 CALL DOOR (Numbers indicate theorder of the calls)<Adaptor Name> CALL FROM DOOR <Door
MESSAGE:station No.>
Status:・ The corresponding "Adaptor" (the IP Video Intercom Adaptor
connected to the calling door station) enters Selected status (j).

・ In this status, you can switch the image display to Zoom screen/
Wide screen by clicking the [ZOOM / WIDE] (k). For more
information, see "Zoom/Wide, Pan & Tilt". P.41
・ The screen is switched when "Zoom/Wide" or "Pan & Tilt" isoperated from a master monitor station or another PC Application.
・ When the call timer's set time (about 45 seconds) has elapsed, thePC Application returns to standby status. The PC Application also
returns to standby status when the master monitor station answers acall from the door station.
・ The communication time depends on the master monitor station
settings.
・ The Instant voice call function is not available in the PC
Application.
・ If the check mark is removed from Call Tone in "Event Notiﬁcation
Settings" P.36 , the call tone will not sound.

・When you click "OFF", the image from the calling door
station is displayed, and you can click [TALK] to start thecommunication.

MEMO • Even if the master monitor station does not have a recording
function, you can record using the PC Application.

39

PC Application Basic Operations

2. Click [TALK] (j), for a call from the door station.

5-1-2 Door release・You can click [TALK] (j) to communicate, even if thescreen for image acquisition is displayed.

While being called from the door station, talking or
mon itor i ng, you ca n u n lock t he door f rom t he PC
Application by clicking [(Door release)] on the PC
Application.

1. Click [(Door release)].

・The door is unlocked while the button is clicked and held.
(Door release)] turns red.
・When unlocked, [* Depending on the communication delay, the timing of the
button turning red and the actual door release may diﬀer.

1

Status:MESSAGE:(Green) COMMUNICATION<Adaptor Name> DOOR <Door station No.>COMMUNICATING

・You can communicate with the door station.
・Press-to-Talk

When you click and hold [TALK] for over one second, you
can communicate in the press-to-talk mode. To talk with thecaller, press and hold [TALK]. To listen to the caller, release[TALK].
* If the caller speaks loudly, you may hear their voice evenwhile pressing and holding [TALK].

MEMO • To perform door release, you need to set the Encryption Key.

3. When the communication is complete, click [OFF] (k).

2・The PC Application returns to standby status.

40

PC Application Basic Operations

5-1-3 Zoom/Wide, Pan & Tilt

Pan & Tilt operation

By using the following steps, the monitor screen of the PC
Application can be switched between a wide picture and azoom picture.

1. Click the [(Pan & tilt)] (k) pqtu buttons while azoom picture is displayed.

• Calling from the door station• Entrance monitoring• Communicating with the door station
By using Pan & Tilt when a zoom picture is displayed, awide picture can be split into 9 images and displayed as
1 picture.
MEMO • If the door station is operated from another PC Application2or a master monitor station at the same time as Zoom/Wideor Pan & Tilt, the operation may not be enabled, due tocommunication overlap and control processing.

Zoom/Wide switching

1. Click [ZOOM / WIDE] (j) when the image is displayed

・The target image is displayed.
・You can move the image diagonally by clicking the [on the PC Application screen.

& tilt)] diagonal buttons.

Moving the image with the [1Zoom picture

Wide picture

・The screen switches between the zoom picture and the wide
picture each time you click [ZOOM / WIDE].

MEMO • If visitors are not displayed in the center of the screen duringZoom, click [(Pan & tilt)], and then move the screen.

• When the screen switches from a wide picture to a zoom

picture, the image from the position preset by the mastermonitor station is displayed.

Depending on the properties of the door station camera,
the wide screen may appear more distorted than thezoom screen, but this is not a malfunction.

41(Pan & tilt)] button(PanPC Application Basic Operations

5-1-4 Adjust image

5-1-5 Room-to-room communication(Communication with a master monitor station)

If the image displayed on the PC Application screen isdifficult to see, you can adjust the image using [ADJUST](j).
You can adjust the backlight during the day when a brightbackground makes it diﬃcult to see.
You can make it brighter at night when it is darker.

Mutual calls and communication are possible between the
PC Application and the master monitor station.
Receiving a call from / communicating with themaster monitor station

1. A call tone sounds when there is a call from the mastermonitor station, and a message is displayed in the PC
Application's [MESSAGE] display (j).
・All PC Applications are called when there is a call from anyof the master monitor stations in the system.

* If the check mark is removed from Call Tone in "Event
Notiﬁcation Settings" P.36 , the call tone will not sound.

・When the master monitor station ends room-to-roomcommunication, the PC Application returns to standby status(this includes call timeouts).

1

1

・If you click [ADJUST] again while the image is being
adjusted, the image is returned to the status from before
adjustments were made.

2

Backlight adjustment, Night sensitivity adjustment image<Day><Night>Status:(Orange) 1 CALL ROOM ST (Numbers
indicate the order of the calls)

MESSAGE: <Adaptor Name> CALL FROM ROOM STATION

2. When this happens, click [TALK] (k).
[Before adjustment]

・You can then talk to the master monitor station.
・Press-to-Talk[Before adjustment]

When you click and hold [TALK] for over one second, you cancommunicate in the press-to-talk mode. To talk with the caller,
press and hold [TALK]. To listen to the caller, release [TALK].
* If the caller speaks loudly, you may hear their voice evenwhile pressing and holding [TALK].

3. To end the communication, click [OFF] (l).

[After adjustment][After adjustment]

MEMO • If the door station is operated from another PC Application
at the same time as Adjust image, the operation may not
be enabled, due to communication overlap and control
processing.
• Clicking [ADJUST] (j) at night may make visitors' faces

3easier to see, but may also make moving objects morediﬃcult to see.
• The discrimination between day and night is performed

automatically by the door station.

・The PC Application returns to standby status.

42

PC Application Basic Operations

3. You can communicate when a master monitor station

Calling / communicating with the master monitor station

starts the communication.

If you want to call a master monitor station from the PC
Application, you can choose to call all master monitor
stations in the system, or call one specific master monitor
station.

・Press-to-Talk

When you click and hold [TALK] for over one second, you
can communicate in the press-to-talk mode. To talk with thecaller, press and hold [TALK]. To listen to the caller, release[TALK].
* If the caller speaks loudly, you may hear their voice evenwhile pressing and holding [TALK].

1. From the "Adaptor" display (j) in the Expanded
Window, select the master monitor station-connected IP
Video Intercom Adaptor you want to call.

・When you are calling all the master monitor stations,communicate with the master monitor station whichstarts the communication first. The other mastermonitor stations enter standby mode.

1

4. To end the communication, click [OFF] (l).

・When calling all master monitor stations in the system, do
not select any Adaptors. If an Adaptor is selected, you canrelease it by clicking it again.

3

MEMO • You cannot select speciﬁc multiple Adaptors. You can select"One Adaptor" or "All Adaptors".

・The PC Application returns to standby status.
・The master monitor station cannot perform an OFF operation

2. Click [CALL] (k).
・You can choose to call the master monitor station connected

to ﬁnish calls from the PC Application.

to the IP Video Intercom Adaptor that you selected, or call
all master monitor stations.

2

Status：(Orange) CALLMESSAGE： <Adaptor Name> CALLING ROOM STATION・W hen you call all the master monitor stations,"CALLING ROOM STATION" is displayed.

43

PC Application Basic Operations

5-1-6 Entrance monitoring

MEMO • The entrance monitoring tur ns off automatically after

approximately 1 minute. To monitor the entrance again,
repeat from 1.

You can monitor a door station from the PC Application.

• During entrance monitoring, the entrance monitoring time

1. From the "Adaptor" display (j) in the Expanded

can be extended by approximately 1 minute by clicking[MONITOR] again.

Window, select one door station-connected IP Video
Intercom Adaptor you want to monitor.

• During entrance monitoring, the screen is set to the wide

screen display. It switches to the zoom screen when the[ZOOM / WIDE] button is clicked.
• At night, the door station's LED for night illumination does

not light until [TALK] (l) is clicked.

1

3. To ﬁnish monitoring, click [OFF] (m).

・If an Adaptor is selected, you can release it by clicking it
again.

4

MEMO • You can only select one Adaptor to monitor the door station.

2. Click [MONITOR] (k).
・The PC Application returns to standby status.
・When the monitor display time has elapsed, the monitoringis automatically switched oﬀ, and it returns to standby status.

2
3

Status：(Green) MONITORMESSAGE： <Adaptor Name> DOOR <Door station No.> MONITORING

・The image from the door station connected to the selected
Adaptor is displayed, and audio is received.
・While monitoring, click [TALK] (l) to begin talking. At
night, the door station's LED for night illumination lights.
・The discrimination between day and night is performed
automatically by the door station.

44

PC Application Basic Operations

5-1-7 Sensor Detection from Connected Equipment

5-1-8 Option Output from IP Video Intercom Adaptor

You will be notified by the PC Application if sensors
connected to the master monitor station and IP Video
Intercom Adaptor are activated.

You can operate equipment connected to the IP Video Intercom
Adaptor from the PC Application.

1. If a sensor detects an abnormality, or the connected call

MEMO • The [OPTION] button turns green while being operated.

1. Click [OPTION].
• To perform option output operations, you need to set the

button etc. is pressed, the Sensor Detection Tone occurs.

Encryption Key.

* Depending on the communication delay, the timing of
the button turning green and the actual control timing
may diﬀer.

5-1-9 Balloon Notiﬁcation
When an event occurs, a balloon notiﬁcation is displayed on
the PC screen.

Sensor:1 、 2 、 3 、 4 、M (Blue)MESSAGE： <Adaptor Name> EXTERNAL INPUT
or<Adaptor Name> EXTERNAL INPUT <No.>

2. Click [OFF].

・The Sensor Detection Tone stops and the sensor indicatorturns oﬀ.

CALL

・The Sensor Detection Tone can also be stopped in thefollowing situations.

Balloon Notiﬁcation Content

Sensor Detection Tone Recovery
External (Sensor) input
IP Video Intercom
Adaptor external input
Master monitor station
external input

Notiﬁcation

Description

Event Content

If the input latch setting is "30 sec.",then it automatically stops after 30
seconds.

CALL FROM DOOR

Indicates a call from a door station.

CALL FROM ROOM ST

Indicates a call from a master monitor
station.

Stopped by the master monitor station.

EXTERNAL INPUT

Indicates external input detection.

If the input latch setting is "30 sec.",then it automatically stops after 30
seconds.*1

CANNOT RECORD.
SPACE IS FULL.

Displayed when there is not enoughfree space on the hard disk drive.

*1 However if the notification tone sounding time is set to"Continuous" in the sensor input settings of the mastermonitor station, the sensor indicator remains on until
recovery.

MEMO • If there is not enough free space on the hard disk drive during

MEMO • For the sensor input settings, refer to "Sensor Input Settings"

the computer is operated. The balloon notification also
disappears if you click it while it is displayed.

on P.24a door call, the message "CANNOT RECORD. SPACE IS
FULL." is displayed.
• The balloon notification disappears automatically when.

• See "Event Notification Settings" for Balloon Notification

settings. P.36

・If the check mark is removed from Sensor Detection Tone

• "CANNOT RECORD. SPACE IS FULL." is displayed evenin "Event Notiﬁcation Settings" P.36 , the Sensor Detection
Tone will not occur.
If・ sensors are activated during communication, the Sensor
Detection Tone will not occur.

when balloon notiﬁcation is set to oﬀ.

45

PC Application Basic Operations

5-2 Recording Function
The PC Application can record images from the videointercom system connected to the IP Video Intercom
Adaptor automatically or manually.

Video recording when Auto Recording is set
A video recording of the entrance is made when thefollowing condition is met.
• When the call button at the door station is pressed

5-2-1 Auto Recording

See "Picture Recording Mode Settings" for more information
on video recording settings. P.37

W hen a call is received f rom the door st ation, theentranceway images are recorded automatically.
If there is a call f rom another door st ation du r i ng
communication, the image displayed on the PC Application
is automatically recorded after the communication ends.
When communication with the door station starts, Auto
Recording stops. Auto Recording also stops when the callfrom the door station ends, and you are returned to thestandby screen.
See "Auto Recording Settings" for more information on
automatic recording. P.37

1. Once the above operation has been performed, video
recording starts for the image displayed on the PC
Application screen.

MEMO • When Auto Recording is set and the call from the door station
ends, recording stops.

Snapshot recording when Auto Recording is set
One snapshot image of the entrance is recorded when thefollowing condition is met.
• When the call button at the door station is pressed
See "Picture Recording Mode Settings" for more information
on snapshot images. P.37

・If there is a call from another door station during video

MEMO • A snapshot can also be recorded for the second call from therecording, video recording is stopped.

door station.

2. If you want to stop video recording, click [¢(Stop)] (j).

• If there is a call from a door station during communication,a snapshot of the image displayed on the PC Application is
automatically recorded after the communication ends.

1・Video recording stops when a call from the door station is
answered.

・Video recording stops when the call ends, and you are
returned to the standby screen.

46

PC Application Basic Operations

1. Click [(Rec)] (j), while communicating with the door

5-2-2 Manual recording

station.
You can make a snapshot recording or video recording of
the entrance when the following conditions are met.
• Calling from the door station• Entrance monitoring• Communicating with the door station
Snapshot recording
You can only record one snapshot image of the entrance
manually when the following conditions are met.
• Calling from the door station• Entrance monitoring• Communicating with the door station

1

See "Picture Recording Mode Settings" for more information
on snapshot recording. P.37

・Starts video recording the image displayed on the PC

1. Click [(Rec)] (j), while communicating with the door

Application screen.
・If you are video recording while receiving a call from a door
station, and there is a call from another door station, video
recording is stopped.

station.

MEMO • When you click [TALK] while recording the monitoring,recording continues until the set Communication time has
elapsed or until [OFF] is clicked.

2. To stop video recording, click [¢(Stop)] (k).

1・Only one snapshot of the image displayed on the PC
Application screen is recorded.

Video recording2

You can make a video recording of the entrance manuallywhen the following conditions are met.
• Calling from the door station• Entrance monitoring• Communicating with the door station

・When the door station's monitoring time has elapsed, video
recording is stopped.
・Video recording stops when communication with the door
station ends.

When communication starts during the video recording ofmonitoring, you can continue recording.
When the communication or monitoring ends, video
recording stops.
See "Picture Recording Mode Settings" for more information
on video recording settings. P.37
If Audio Recording is set, you can make video and audio
recordings simultaneously when the following conditions
are met.
• Entrance monitoring• Communicating with the door station
See "Audio Recording Settings" for more information on
audio recording settings. P.38

47

PC Application Basic Operations

5-3 Playback Function

4. Select a playback operation.

In the PC Application, you can play back, stop, pause, slow
down the playback, and fast forward the recorded images.
You can delete any unnecessary recorded ﬁles.

・The snapshot or video is displayed on the PC Application
screen. If audio has been recorded for the video, the audio isalso played back.
・If you click another recorded ﬁle during playback, playbackof the recorded ﬁle stops.
・If a call is received from a door station or another room
station during playback, playback of the recorded ﬁle stops.

5-3-1 Play recorded image

1. Click [ u (Open play window)] ( j) in the Standard
Window.

Playback Operations List
Button Name

Description
The selected recorded ﬁle is played back at normal
speed.
• When playback reaches the end of the recorded(Play)

1

file, the file directly below the recorded file isautomatically played back.
• When playback ends for the ﬁnal recorded ﬁle in
the list, the last frame of the last ﬁle is displayed
as a paused screen.
• Under normal playback conditions, one snapshot
rec orded image is usually displayed for 2
seconds.
• If you click [] during fast forward or slow
playback, it returns to normal playback speed.
Stops playback of recorded ﬁles.

・The recorded ﬁle list is displayed.

(Stop)

2. Enter the target IP Video Intercom Adaptor and therecording period (Start Date/End Date).

• When the playback of a recorded ﬁle is stopped,

no image is displayed on the screen.

Pauses the recorded file currently being playedback.
• While paused, clicking [(Pause)(Slow)] again moves therecorded images along one frame at a time.
• When the playback of the f inal frame of arecorded ﬁle is paused, and you click [ ] again,
the ﬁrst frame of the recorded ﬁle directly below
the current ﬁle is displayed.
The recorded file is played back at about one
quarter of the normal speed.
The recorded ﬁle is played back at about four times(Fast Forward) the normal speed.

• During normal playback(Prior File)・A list of recorded f iles cor responding to the search
conditions is displayed.
・Dates in the recorded file list are displayed in reverse
chronological order.
・ You can display the data in the recorded file list in order of
Adaptor name or date by clicking either "Adaptor" or "Date".
・The name entered under Network Settings in Administrator
Settings is displayed as the Adaptor.

Replays the recorded file currently being playedback from the beginning.
• During Stop
The recorded file one line above the currently
selected ﬁle is selected.
• During Pause
The ﬁrst frame of the recorded ﬁle currently beingpaused is displayed.
If the first frame of the recorded file is paused,then the first frame of the recorded file directly
above the current ﬁle is displayed.
• During Slow
Replays the recorded ﬁle currently being playedback in slow motion from the beginning.
• During Fast Forward
Replays the recorded ﬁle currently being playedback in fast forward from the beginning.

Continued on the next page

3. Select a recorded ﬁle.

48

PC Application Basic Operations
Button Name

Description

5-4 Sending Email• During normal playback(Next File)

The recorded ﬁle directly below the ﬁle currently
being played is played back.
• During Stop
The recorded file one line below the currently
selected ﬁle is selected.
• During Pause
The ﬁrst frame in the recorded ﬁle directly below
the ﬁle currently being paused is displayed.
If the first frame of the recorded file is paused,then the first frame of the recorded file directly
below the current ﬁle is displayed.
• During Slow
The recorded ﬁle directly below the ﬁle currently
playing is played back in slow motion from the
beginning.
• During Fast Forward
The recorded ﬁle directly below the ﬁle currently
playing is played back in fast forward from the
beginning.

You can have Emails sent to the computer, PDA, or cell
phone whenever a door call, sensor detection, or systemstart up occurs.
To send Email from the IP Video Intercom Adaptor,
you ﬁrst need to setup a valid Email address and Emailserver.
See "Email Setting (IP Video Intercom Adaptor)" in
Administrator Settings P.23 and "Email Setting" inUser Settings P.33 for more information on Emailsettings.
Content of transmitted EmailTimingText

When the master<Adaptor Name>monitor station<Adaptor Name>
EXTERNAL INPUT
detects External(Sensor) input

5-3-2 Deleting a Recorded File

When JKW-IP
detects External(Sensor) input

You can delete any unnecessary recorded ﬁles.

1. Open Aiphone_JKW_Rec.

<Adaptor Name><Adaptor Name>
EXTERNAL INPUT <No.><Adaptor Name> SYSTEM
When the system<Adaptor Name>
START
starts up

・If you selected a different directory during installation,please open the selected directory.

・For details on the storage location of recorded files, see
P.14

Title

<Adaptor Name> CALLING
When there is acall from the door <Adaptor Name> FROM DOOR <Door stationNo.>station

MEMO • The mail title and text cannot be changed.

.

• The above-mentioned events which have occurred in theprevious 60 seconds are summarized and sent in the Email.
• A snapshot (QVGA JPEG) is attached to an Email when adoor call occurs.

・The folder name is the date of recording.

2. Select a recorded ﬁle.
3. Right-click and select Delete.
・The recorded ﬁle is deleted.

49

6 Others
Settings List
Setting Contents
Administrator
Registration

Administrator ID
Administrator Password
User ID
User Registration
User Password
Adaptor Name
Connection
IP Address
Subnet Mask
Default Gateway
Primary DNS
Network Settings
Secondary DNS(IP Video Intercom
MAC Address
Adaptor)Web Port
Connection Port
Connection Password
Audio Port
Video Port
Update Encryption Key File
Adaptor Email Address
SMTP Server(Email) login ID
Email Setting
SMTP Password
SMTP Server Port
SSL
Adaptor Language
Settings (IP Video Adaptor Language
Intercom Adaptor)
Resolution
Video Setting
Frame Rate
QualitySensor input
Sensor input
Input latch duration
Settings
Option output
Option output
Output Duration
Settings
Language
PC Application
Selection Settings Language Selection(PC Application) Settings
Maximize Application
Event Notiﬁcation Balloon Notiﬁcation
Sensor Detection Tone
Settings
Call Tone
PicturePicture Recording
Recording Mode
Mode
Settings
Max. Recording
Max. Recording SpaceSpace Settings
When there is a call
Auto Recordingfrom a door station,
Settings
Auto Recording
Audio Recording When Manual & Video
Settings
Recording, Audio Recording(Target) Email Address
Transmit Email when
there is a call from the
EmailDoor station(Notiﬁcation)
Transmit Email when
Settings
Sensor input is detectedTransmit Email when
the system is started up
Microphone Volume
Speaker Volume
Volume Settings
Tone Volume
Tone Device
Network Settings Connection Port(PC Application)
Audio Port
• PC side• WAN / Global Video Port

Setting Range

Default

Up to 16 single-byte alphanumeric characters
Up to 16 single-byte alphanumeric characters
Up to 16 single-byte alphanumeric characters
Up to 16 single-byte alphanumeric characters
Up to 24 single-byte alphanumeric characters and symbols*1
Manually or by DHCP
Each ﬁeld 0 to 255 (decimal)
Each ﬁeld 0 to 255 (decimal)
Each ﬁeld 0 to 255 (decimal)
Each ﬁeld 0 to 255 (decimal)
Each ﬁeld 0 to 255 (decimal)
̶
1-65535
1-65535
Up to 8 single-byte alphanumeric characters
1-65535
1-65535̶Up to 180 single-byte alphanumeric characters and symbols*2
Up to 64 single-byte alphanumeric characters and symbols*3
Up to 180 single-byte alphanumeric characters and symbols*2
Up to 64 single-byte alphanumeric characters
1-65535
ON or OFF

aiphoneaiphone̶̶
MAC Address
Manually
192.168.0.30
255.255.255.0
192.168.0.30
̶
̶
443
5060
aiphone
65002
65202
̶
̶
̶
̶
̶
465
OFF

Setting
Authority
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator̶Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator

Saved
Settings
Location
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP

English, French, Spanish, German, Dutch, Italian,EnglishJapanese

Administrator JKW-IP

̶
1, 5, 10, 15 fps
1 (Low) to 10 (High)
N.C. or N.O.
30 seconds or continuous
̶
0 to 600 seconds, Output when clicked if 0 is set.

Administrator
Administrator
Administrator
Administrator
Administrator
Administrator
Administrator

JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP
JKW-IP

English, French, Spanish, German, Dutch, Italian,EnglishJapaneseUser

PC

ON or OFFON or OFFON or OFFON or OFF

OFF
ON
ON
ON

User
User
User
User

PC
PC
PC
PC

Snapshot or Video

SnapshotUser

PC

00.01 to 10.00 GB

01.00 GB

User

PC

ON or OFF

OFF

User

PC

ON or OFF

OFF

User

PC

̶

User

JKW-IP

ON or OFF

OFF

User

JKW-IP

ON or OFF

OFF

User

JKW-IP

ON or OFF

OFF

User

JKW-IP

Synchronized with PC settings for Low to High
Synchronized with PC settings for Low to HighLow to High
̶1-65535̶̶Medium
̶
10000

User
User
User
User
User

PC
PC
PC
PC
PC

2-65534 (Even values only)

20002

User

PC

2-65534 (Even values only)

30002

User

PC

50

QVGA (320x240)
15 fps
10
N.O.
Continuous
N.O.
3 seconds

*1 Supported symbols! # $ % &* + - / ? ^ _ ` { | } ~ ( ) < > [ ] ; @ .

* 2 Supported symbols! # $ % &* + - / = ? ^ _ ` { | } ~ ( ) < > [ ] : ; , @ .

* 3 Supported symbols!#$%&*+-/=?^_`{|}~.

Operation Status Comment List

"Status" list

A list of comments displayed in the PC Application.

A "Status" list displayed in the PC Application's Expanded
Window.

Operation Status Comment List
NAMES
SelectAdaptor

Display Text
<Adaptor Name>

Notes"Status" list

The selected Adaptor
Name is displayed.

Color

Comment

Red

1 CALL DOOR

Adaptor Name
Call from door <Adaptor Name> CALL FROM
and Door No. are
station
DOOR <Door station No.>
displayed
Communication <Adaptor Name> DOOR
with a door
<Door station No.>station
COMMUNICATING
Entrance
monitoring

Adaptor Nameand Door No. aredisplayed

Adaptor Name
<Adaptor Name> DOOR <Doorand Door No. are
station No.> MONITORING
displayed

Calling to the
CALLING ROOM STATION
room stations
Call fromroom station<Adaptor Name> CALL FROM Adaptor Name is
ROOM STATION
displayed<Adaptor Name>
Room-to-room
Adaptor Name is
C O M M U N I C AT I N G W I T H
communication
displayed
ROOM STATION
Master Station<Adaptor Name> EXTERNAL Adaptor Name isExternal
INPUT
displayed(Sensor) Input
Adaptor<Adaptor Name> EXTERNAL Adaptor Name isExternal
INPUT <No.>displayed(Sensor) Input
Individual
calling room
station<Adaptor Name> CALLING Adaptor Name is
ROOM STATION
displayed

In use<Adaptor Name> SYSTEM IS Adaptor Name is
IN USE
displayed

51

Description
Displayed when there is a callfrom the door station
Numbers indicate the order ofthe calls

Green COMMUNICATION

Displayed during communication

Green MONITOR

Displayed during monitoring

Orange 1 CALL ROOM ST

Displayed when there is a callfrom the master monitor station
Numbers indicate the order ofthe calls

Orange CALL

Displayed when there is a callfrom the PC Application

Gray<No display>

Encryption key not acquired(During standby)Blue<No display>

Displayed during stand by

Technical Precautions
・Cleaning: Clean the units with a soft cloth dampened with a neutral household cleanser. Do not use an abrasive cleanser orcloth.
・If you are experiencing diﬃculties with the device such as "Settings not working well", please check our homepage at http://
www.aiphone.net/.

Speciﬁcations
Description

Item
Power

DC18 V

Current consumption

Standby 110 mA, Maximum 200 mA

Communication

Hands-free / Press-to-talkImage Format

JPEG
320×240 (QVGA)Image Resolution
Network
Environment

Interface

10BASE-T/100BASE-TX Ethernet

ProtocolTCP/IP, UDP/IP, SIP

Bandwidth

320 K to 8 Mbps (per IP Video Intercom Adaptor)
F)
0 °C to 40 °C (+32 °F to +104 °Operating Temperature

200 (H)×150 (W)×35.5 (D) mm
7-7/8 (H) x 5-15/16(W) x 1-7/16 (inches)

Dimensions
WeightMain Unit: Approx. 370 g (0.82 lbs)

Color

White

The PC Application is protected by intellectual property rights owned by International Systems Research Co.
It is expressly forbidden to remove, use, or distribute any or all of the parts of the PC Application's component
software without ﬁrst obtaining the necessary license from International Systems Research Co.

52

Settings Information Memo
Record your settings information. It will need when resetting or maintenance.
IP Video Intercom Adaptor registration
Setting

Item
IP Address (Static)
IP Video Intercom Adaptor

Connection Port
Connection Password
Web Port
PC Local (LAN) IP Address
Connection Port
Audio PortPC Application

Video PortPC Public (WAN) IP Address
Connection Port
Audio Port
Video Port

IP Video Intercom Adaptor Network Settings
Item

Setting

Item

Setting

IP Address
Subnet Mask
Default Gateway
Primary DNS
Secondary DNS
WAN / Global IP Address
Connection Port
Connection Password
Audio Port
Video PortWeb Port
PC unit settings

IP Address
Subnet Mask
Default Gateway
Primary DNS (Static)
Secondary DNS (Static)

53

Example of Registration
For LAN / WAN

HUB / Router

HUB / Router②①

LAN / WAN

③

④

④

③
+ -

AI
PH
NE
O
ER

W
PO

S
ATU

ST

T
AC

-IP
W

N
LA

JK

S1

E S2

E S3

E S4

E RY

RY

B1 B2

R ON

OFF

POWE

DC18V

LAN
GTH

IP LEN

STR

m

11m
0.65〜

1.2

PC

IP Video Intercom Adaptor① Local IP Address and Subnet Mask that wereallocated to the IP Video Intercom Adaptor① Local IP Address that was allocated to
the IP Video Intercom Adaptor

Port numbers of the
IP Video Intercom
Adaptor② Router local IP AddressEnter if Email will be sent
OFF
① Local IP Address that
was allocated to the IP
Video Intercom Adaptor
Change if necessary.

OptionEntering the ID and
Password here will
make it unnecessary toenter them at login.
OFF④ Local IP Addressthat was allocatedto the PC
Change if necessary.
Set for each port type.

*: The values shown above are the factory default settings.

54

For Global

Broadband router

Broadband router

③

⑦

④

②

⑤

①

⑥

INTER-NET

IP Video Intercom Adaptor① Local IP Address and Subnet Mask of the
IP Video Intercom Adaptor

PC③ Global IP Address of the broadband
router on the IP Video Intercom
Adaptor side② Local IP Address ofthe broadband router⑦ Enter if Email will be sent
OFF except for thebroadband router that is
conﬁrmed to support UPnP
③ Global IP Addressof the broadband
router on the IP Video
Intercom Adaptor side
Change if necessary.

Port numbers of the IP
Video Intercom Adaptor
OptionEntering the ID and
Password here will
make it unnecessary
to enter them at login.
OFF except for thebroadband router thatis conﬁrmed to support
UPnP⑥ IP Address that wasallocated to the PC④ Global IP Address ofthe broadband routeron the PC side
Change if necessary.
Set for each port type.

*: For the broadband router setting information, see the Operation Manual supplied with the broadband router.
*: The values shown above are the factory default settings.

55

Regulations
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant topart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference ina residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment oﬀ and on, the user is
encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit diﬀerent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
INDUSTRY CANADACAN ICES-3 (B)/NMB-3(B)WEEE
The object area ofis the EU.

Warranty
Aiphone warrants its products to be free from defects of material and workmanship under normal use and service fora period of two years after delivery to the ultimate user and will repair free of charge or replace at no charge, should
it become defective upon which examination shall disclose to be defective and under warranty. Aiphone reserves unto
itself the sole right to make the ﬁnal decision whether there is a defect in materials and/or workmanship; and whether or
not the product is within the warranty. This warranty shall not apply to any Aiphone product which has been subject tomisuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which havebeen repaired or altered outside of the factory. This warranty does not cover batteries or damage caused by batteries
used in connection with the unit. This warranty covers bench repairs only, and any repairs must be made at the shop orplace designated in writing by Aiphone. This warranty is limited to the standard speciﬁcations listed in the operation
manual. This warranty does not cover any supplementary function of a third party product that is added by users or
suppliers. Please note that any damage or other issues caused by failure of function or interconnection with Aiphone
products is also not covered by this warranty. Aiphone will not be responsible for any costs incurred involving on site
service calls. Aiphone will not provide compensation for any loss or damage incurred by the breakdown or malfunctionof its products during use, or for any consequent inconvenience or losses that may result.

Issue date: Nov.2021
FK1594 G P1121 MA 64379

https://www.aiphone.net/
AIPHONE CO., LTD., NAGOYA, JAPAN