IXG SYSTEMIP Video Door Entry System

Seamless Integration with IX System

Providing Remarkable Solutions with
Enhancing Security, Lifestyle Convenience,and Administrative Efficiency

02

Elevate Security

FlexibleCommunication

The IXG System enhances security with an

Facilitate flexible communication within

access control feature, balancing thefamilies, among relatives or friends living

exclusion of suspicious visitors with thein different flats, and between residentssmooth entry of tenants. The system

and guards. The integration ofachieves this through clear video

smartphones with the IXG System allows

identification, strict checks by guards, andinstant contact even when outside thesecure and seamless unlocking via QR

tenant building, enhancing thecode authentication.

convenience of daily living.

IP-based Video Door Entry System

I XG System

Delivering a solution that dramatically enhances security, living convenience, and management efficiency,
the IXG System caters to the needs of visitors, tenants, and property managers alike. Providing comfortable
and secure communication, this system not only enriches the living experience but also elevates the asset
value of your property. The IXG System offers a user-friendly smartphone application, management tools,
and seamless integration with the IX system and third-party IP systems, accommodating large-scale
facilities and fulfilling the diverse needs of residential complexes, commercial spaces, and offices.

Property
Management

Seamless
Integration

The IXG System streamlines property

Configure the system to your needs

management with tools like tenant

through seamless integration with the IX

notifications, the Intercom App for

system, IP camera, IP-PBX, and various

multiple properties, and monitoringother third-party IP systems. This

software to oversee system error. This

adaptability makes it ideal for use insupports property managers in efficiently

complex buildings meeting the uniquehandling tenant building management.

demands of an environment.

03

Tenant

7 inch touchscreen LCD
Slim design blends seamlessly with the interiorVideo Tenant Station

IXG-2C7

Verifying Visitors
The large and clear image allows you to verify
the visitors’ faces and appearances firmly, andunlock the door without any concern.

Recording
Automatically record video and audio of every visitor, enabling
you to review visitors from the history during absence.

• Record approximately 10 seconds per call on a microSDHC card.

04

Tenant

Flat-to-Flat Call
Enable to call other flats registered in the unit. Easily communicate with family members or friends residing in the same building.

Communicate

Flat 201

Flat 101

Calling the Elevator
Effortlessly call an elevator from your room by touching “Elevator” button. Enjoy the convenience of immediate access, even in ahurry.

Call

Elevator

The lift control adaptor (IXGW-LC) is required.

Security Monitoring
You have the ability to monitor images from the entrance, door, or surveillance cameras in common areas directly from your room
whenever you desire.
Door station

MonitorEntrance station

IP camera

Video/Audio station for tenant station
You can connect IX door station or doorbell to each tenant station.
Max.2 door stations

or
IX-EA

Call/Talk
IX-SS-2G

Call
IXG-2C7

Doorbell05

Intercom App

Tenant /Property Manager Office

Answering calls anywhere inside or outside your home
Calls from the entrance station or the video tenant station can be answered using your smartphone. Wherever you are, you
can communicate with visitors while checking their images and unlock the door lock. When you want to check the entrance
area, you can also monitor the video on your smartphone.

Audio and video
recording is available.

Call

Communicate

Entrance

06

Smartphone

Intercom App

Calling and communicating from Intercom App
With your smartphone, communication with intercom stations in your flat, other flats, and the property manager office is available.
Even if you are unable to respond a call or if it gets disconnected in the middle of a communication, you can call back the caller
precisely from the call history.

Call&
Communicate• Calls to a specific smartphone can only be made from the call history.

Guard Mode
The “Guard Mode” for owners or property managers is available. Manage up to 10 properties with a single smartphone, allowing
you to call the tenants or respond to inquires. Additionally, to support tenants, display a QR code to register smartphone with adesignated flat and also follow up on the registration to tenant's smartphone.
・Call tenant or another property manager ofﬁce・Respond a call・Monitoring

Site1

Site2

Site10Using Intercom App
Up to 8 smartphones can be registered for each tenant and for each guard unit. To use the Intercom App, a gateway adaptor(IXGW-GW) and an internet connection are required.
Free download
PoE Switch

PoE Switch

RouterInternet
Intercom App
AIPHONE IXGBoth iOS and Android
are available

Gateway adaptor(IXGW-GW)

Max. 8smartphones per unit

* Depending on the network environment or other factors, audio or video dropout,delays, lower frame rates, or other loss of correct operation might occur.

* Android is trademark of Google LLC.
* iOS is the OS name of Apple Inc. IOS is a trademark or registered trademark of Cisco Systems, Inc. in the U.S. and other countries and is used under license.

07

Entrance

Approx. 170° wide angle camera
LED illumination for night vision
7 inch touchscreen LCD
Audio and video recording in a microSDHC card

Video Entrance Station

IXG-DM7

Selectable calling methods
You can select the most suitable option from four calling methods. The display and audio guidance support 12 languages,
effectively providing instructions for operation and notifying the system status to visitors.
Call by Unit Number Screen

Search by List Screen

Call by Directory

Search by Name Screen

Thumbnail image can be displayed.

• Either the Search by List Screen or Call by Directory is available depending on the setting.
• Supported languages: English, French, Dutch, Spanish, German, Italian, Norwegian, Finnish, Turkish, Traditional Chinese, Simplified Chinese, Japanese08Entrance

Unlocking the door with a QR code
Available to unlock the entrance door by authenticating the QR code. The QR code for release the door is generated through theIntercom App and shared with visitors. It can be generated with specified parameters such as number of uses, duration, time slots,
entrance area etc. to prevent unauthorized access. Additionally, a PIN code can be used for unlocking the entrance.

Release door

* QR code is a registered trademark or registered trademarks of Denso Wave Incorporated.

Communicate with guard looking at face
When calling the property manager office, the face of guard is displayed on the screen, allowing communication while looking at eachother. This feature is suitable for supporting visitors with hearing impairments, offering assistance through sign language or written
communication. With the Picture-in-Picture function, visitors can also check how they are taken with the camera.
Guard

Communicate

VisitorCalling IP phone

Integration with NVR/VMS

By integrating with an IP-PBX, you can call and communicate
with IP phones directly from the entrance. Unlocking theentrance is also possible from the IP phone.

IXG-DM7 is compatible with ONVIF Profile S, enabling
efficient video surveillance and recording in NVR/VMS, justlike IP cameras. This facilities effective monitoring of visitor's
face and entrance areas, contributing to enhanced security.

Call&
Communicate

IP camera

Release door

IP-PBX* The guard station can also call IP phones.
* Integration is available for CISCO system (CUCM), Avaya system (Office, Aura),
Digium system (Switchvox) and Alcatel-Lucent system (OXO, OXE). For further details,
please contact your dealer.
* Some countries have local restrictions on connecting to a PBX. Please refer to our website(https://www.aiphone.net/) to check the countries where PBX connection is allowed.

Entrance station* ONVIF and the ONVIF logo are trademarks or registered trademarks of ONVIF, Inc.

09

Property Manager Office
7 inch touchscreen LCD

Compatible with both desktop and wall-mount installation

Guard Station

IXG-MK

Reception mode
For enhance security, a call from a visitor to tenant can be automatically transferred and initially handled by the guard. The
guard confirms the purpose of the visit, and the call is only forwarded if the tenant’s consent is obtained. The tenant can thencommunicate with the visitor.
All right. I will talk to him.

③The tenant communicateswith the visitor.

A delivery service iscoming at the entrance.
TenantEntrance②After conﬁrmingwith the tenant,the call is transferred.

①Automaticallytransferred to the guardand handled initially.
Property manager office10Property Manager OfficeTransfer
When guards are absent or unable to respond promptly, calls are automatically transferred to anther guard station, enabling seamless
handling without keeping the visitor waiting. It is also possible to put the call on hold and transfer during communication.

Mainbuilding

Tenantbuilding

Absence・Absent transfer

Calling

・Delayed transfer

Transfer
Guard station

・Schedule transfer
Guard station

IP phone・Manual transfer

Entrance station

Message
From the IXG Support Tool, the guard can send messages to tenant stations or smartphones. This eliminates the work of manually
posting information such as regular equipment inspections or event notifications, allowing residents to quickly access the information.
You can also select specific buildings or tenants for sending messages and even attach images.

Send
message

PagingAudio and video recording

Select all stations or buildings to page audio or prerecorded
messages.

Automatically or manually record video and audio of visitors,
saving them to a microSDHC/SDXC card.

Automatic system status supervision
Using the IXG Supervision Tool installed on a PC, you can quickly and accurately detect line or station failures, enhancing thesystem's reliability. It is also possible to receive email notifications in case of failures.

Line supervision&
Device check
Failure notiﬁcation

11

Other Features
Seamless integration with IX System and other IP devices
Realizing seamless integration with all devices
within the IX System, including IX-SOFT, as wellas other third-party IP devices such as IP camera
and NVR/VMS, the IXG system offers a one-stop
solution for various scenarios in different
buildings, ranging from residential complexes to
office buildings and commercial facilities. It
provides comprehensive support for functions
such as visitor management, voicecommunication, emergency calls, 24/7 recording
in the facilities, and more.
Additionally, with the upgraded IXG support tool,nearly all configurations of IX devices can be
managed. The integration is achieved not only infunctionality but also in the settings interface.

IXG System

IX System

IP devices
NVR/VMSIP camera

IP-PBX

System programming
Programming can be achieved using a PC running the IXG Support Tool. You can download IXG Support Tool from the
AIPHONE website. Ensure the operating environment of your computer meets the following conditions.
OS

Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11CPU

32 bit (x86) processor or 64 bit (x64) processor of 1GHz or higher

Memory4GB RAM or higher

Screen resolution

1280×768 or greater

Image of setting system
CAT5e/6

PC

PoE Switch

CAT5e/6

CAT5e/6

CAT5e/6

CAT5e/6
Video Entrance
StationVideo TenantStationGateway adaptor

Guard Station

NETWORK RESTRICTION· We do not recommend using a wireless communication such as wireless LAN as it· The network bandwidth required by each device when communicating are as follows.
may not operate correctly due to security issues or communication speed delays.
G.711: 64kbps x 2 (in communication), 64kbps x stations (on page)· For IPv4 Address with DHCP, due to the architecture of the IXG system, DHCP configuration H.264: 32kbps - up to 2048kbps
is only recommended for network environments utilizing managed (static) IP address leasing. · IPv4 and IPv6 cannot be mixed in the same system.
· For stateless IPv6 Address, do not change the prefix of the device so that it cannot· When using multicasting for video, or audio, use in an environment that does not reject IGMPv3 or MLDv2.
transmit Router Advertisement (RA).
· If the Internet connection's uplink speed is slow, video may not be displayed properly.
· For IPv6 Address with DHCP, due to the architecture of the IXG system, DHCP configuration(An uplink speed of 16 Mbps or more is recommended.)is only recommended for network environments utilizing managed (static) IP address leasing. · Intercom app may become unavailable for a certain period of time due to maintenance on the cloud
The DUID of the device: 00030001 + MAC address
server.
· Depending on the network environment and computer, prior arrangements and· If the cloud server terminates the service, you will not be able to use the intercom app.
setup operations involving the network administrator might be necessary.
· The intercom app will be unavailable while the Gateway Adapter firmware is being updated.
· Depending on the network environment, operation delays might occur.
· Due to the features and services provided by the Gateway Adaptor and the AIPHONE IXG app,
· Depending on the network environment or other factors, audio or video dropout,future required changes to device functionality, network communication, security, etc. may require
delays, lower frame rates, or other loss of correct operation might occur.
firmware updates unavailable to the Gateway Adaptor.
· The protocols used by this system must be supported.
· In this situation, the Gateway Adaptor would need to be replaced at the cost of the responsible party.

12

Installation Example
Residential building

501

502

TenantTenant503

IXG-2C7

× MAX.8
per unit

TenantIXG-2C7
IXG-2C7401

402

TenantTenant403

Call
IXG-2C7

TenantIXG-2C7
IXG-2C7

301

302

TenantIXG-2C7

TenantIXG-2C7

IXG-2C7

MonitorCommon area

303

TenantCall
Entrance

Call

Property Manager Office

Call

Call

Call

Entrance

IXG-MK

IP camera

IXG-DM7

MonitorIXG-DM7

All tenant stations can be called from any entrance station or guard station.
Video and audio from the IP camera can be monitored from the tenant station or guard station.

13

Installation Example
Complex building development

TenantIXG-2C7

Call
Residential Area

Call

Emergency Stair

Reception
North Entrance

South Entrance

IX-SSA-RA

Call
IXG-MK

Emergency call
IXG-DM7

Parking Area

IXG-DM7

TenantProperty Manager Office

IX-RS-B

Call

Emergency call

Gate

IX-MV7-HB

Ofﬁce Area

IX-DVF-2RA

Call

Reception

Call

Call

Central Property Manager Office

IX-MV7-HB
IXG-MK

Residential area, ofﬁce area and commercial area of complex building development can be conﬁgured with one system.
The central property manager office can communicate with all areas.

14

Multi building development
Tenant buildings

Max.99 buildings(Including Property Manager Office)TenantIXG-2C7

Tenant building 3
TenantCall

IXG-2C7
Reception

Tenant building 1
IXG-MK

Call

Entrance

Call

Reception

Entrance

IXG-DM7

Call

Tenant building 2

IXG-MKIXG-DM7
Property Manager Office

Property Manager Ofﬁce

Call
Call

IXG-MK

Call

IX-SSA-RA

Gate

Parking Space
IX-SS-2G

IP camera

Monitor

Connect buildings through an IP network. Ideal for large sites with long distances between buildings.
The property manager office can communicate with all tenant buildings.

15

Installation Example
Residential building (Mobile device entry system)

501 Tenant

502

TenantWireless LAN,
Mobile network

503

× MAX.8
per unit
Mobile devices

TenantMobile devices
Mobile devices

401

Tenant402

Tenant403

Mobile devices

TenantMobile devices
Mobile devices

301 Tenant

Mobile devices

302

303

TenantMobile devices

TenantMobile devices

Call

Entrance

Internet
IXGW-GW
IXG-DM7

There is no need to install video tenant stations.
You can talk with visitors through your mobile device even if you are away from home.

16

System Configuration Example
Tenant building
Residential Unit

CAT5e/6
Wireless LAN,
Mobile network

IX-EA

Common Inside Area

CAT5e/6

PoE Switch
CAT5e/6

CAT5e/6

Intercom App IXG-2C7

IX-EA

Commercial Unit

CAT5e/6

Wireless LAN,
Mobile network

Intercom App

Common Outside Area

CAT5e/6

PoE Switch

IX-MV7-HW

IX-EA

IX-MV7-HW
CAT5e/6

Entrance

Guard Unit

PoE Switch
CAT5e/6

PoE Switch

Wireless LAN,
Mobile network

CAT5e/6

CAT5e/6

IXGW-LCIXGW-GW

Lift controller

IXG-DM7

IXG-MK

RouterIP cameraIntercom App

Internet
LAN

Main building
CAT5e/6

CAT5e/6

PoE Switch

PoE Switch
CAT5e/6
Wireless LAN,
Mobile network

IXG-DM7

IP cameraIntercom App

IXG-MKIX-EA

LAN system

WAN system

Maximum Capacity•Maximum number of buildings : 99 buildings (including Tenant building and Main building)•A maximum of 9,999 of the following stations and adaptors can be connected.
IXG System : IXG-2C7, IXG-DM7, IXG-MK, IXGW-LC, IXGW-GW
IX System : Master stations (IX-MV7-HB, IX-MV7-HW, IX-MV7-B, IX-MV7-W), Handset sub stations (IX-RS-B, IX-RS-W),
Door stations (IX-EA, IX-DB, IX-BB, IX-DV, IX-DVF, IX-DVF-P, IX-DVF-RA, IX-DVF-2RA, IX-DVM,
IX-SS-2G, IX-SSA, IX-SSA-RA, IX-SSA-2RA), IX-SOFT, IXW-MA
VoIP Phone•A maximum of 9,999 units x 8 Intercom App (AIPHONE IXG) can be connected.
Residential Unit

IXG-2C7 or Handset sub station (max.8 per unit), Intercom App (max.8 per unit), Door station (max.2 per unit)

Commercial Unit

Master Station, Handset sub station, IX-SOFT, or VoIP Phone (max.8 per unit), Intercom App (max.8 per unit), Door station (max.2 per unit)

Common Inside Area

IXG-MK, Master Station, Handset sub station, IX-SOFT, or VoIP Phone (max.8 per unit), Door station (max.2 per unit)

Common Outside Area

Door station (max.10 per unit)

Guard Unit

IXG-MK, Handset sub station, or VoIP Phone (max.8 per unit), Intercom App (max.8 per unit), Door station (max.2 per unit)

Entrance

IXG-DM7 (max.10 per unit)

Other

IXGW-LC (max.16 per building), IXGW-GW (max.99 per system), IXW-MA (max.500 per system)

17

System Components
VIDEO TENANT STATIONSPECIFICATIONSIXG-2C7Power source

Power-over-Ethernet (IEEE 802.3af Class 0)

Type of communication

Full duplex audio (depending on the destination station)

Monitor7 inch TFT LCD display

Number of units in address book

Max.9,999 units (IX/IXG stations: Max.500 stations + Intercom App: Max.9,999)

Number of buildings

Max.99 buildings

Number of stations per room

8 stations and 8 Intercom App

Mounting

Wall-mountMaterial

Flame resistant PC + ABS resin

SPECIFICATIONS (Recommended microSD card)
Recording function cannot be used without microSD card.
Standard

microSDHC memory card

Supported storage capacity

4GB to 32GB

Format

FAT32

Speed class

SD speed class 10

SPECIFICATIONS
FLUSH MOUNT KIT FOR TENANT STATIONIXG-2C7 Unitized with IXG-FMK-2C7

Mounting

Flush wall-mounted

Material

Panel: Self-extinguishing PC + AB resin
Frame & Back Box: Self-extinguishing ABS plastic

Remarks

Used for : IXG-2C7

UNIT DIMENSIONS

IXG-2C7IXG-FMK-2C7
25.3

30

290

22 10

199

148

227

154.6

IXG-FMK-2C7

Frame
Panel

VIDEO ENTRANCE STATIONSPECIFICATIONSPower source

IXG-DM7

Power-over-Ethernet (IEEE 802.3af Class 0)

Type of communication

Full duplex audio (depending on the destination station)

Monitor7 inch TFT LCD display

Camera1/2.7 inch color CMOS

Minimum illumination

5 lux

Number of units in address book

Max.9,998 units (IX/IXG stations: Max.9,998 stations + Intercom App: Max.9,999)

Number of buildings

Max.99 buildings

Mounting

Flush wall-mountMaterial

Front panel: Stainless steel, vertical alignment finished
Main unit - Case : Flame resistant ABS resin
LCD display: Glass
Chassis: Die-cast aluminum

IP rating

IP65

IK rating

IK08

SPECIFICATIONS (Recommended microSD card)
Recording function cannot be used without microSD card.
microSDHC memory card

Supported storage capacity

4GB to 32GB

Format

FAT32

Speed class

SD speed class 10

Mounting

Flush wall-mountMaterial

SPCC t1.6

Remarks

Used for : IXG-DM7

UNIT DIMENSIONSIXG-DM7
12.5

IXG-DM7-BOX
38.1

IXG-DM7-BOX
18

182

156

317

SPECIFICATIONS

347

BACK BOX FOR ENTRANCE STATION

Standard

60

DOOR STATIONSPECIFICATIONSUNIT DIMENSIONSPower source

Hands-free: automatic voice switching

Camera1/3 inch color CMOS

Minimum illumination

5 lux

Mounting

Wall-mountMaterial

Fire retardant ABS resin

IP rating

IP54

160

Type of communication

SPECIFICATIONSIX-SS-2G

23.5

100

20

UNIT DIMENSIONSPower-over-Ethernet (IEEE 802.3af class 0)

Type of communication

Hands-free: automatic voice switching

Mounting

Flush wall-mountMaterial

Front panel: Stainless steel, vertical alignment finished
Main unit: Self-extinguishing ABS resin

IP rating

IP65

IK rating

IK08

120

Power source

71.5

IX-EA

Power-over-Ethernet (IEEE 802.3af Class 0)

50.5

120

54.2

GUARD STATIONSPECIFICATIONSIXG-MK

UNIT DIMENSIONSPower source

Power-over-Ethernet(IEEE 802.3af Class 0)

Type ofcommunication

Full duplex audio (depending on thedestination station)/touch-to-talk

55.5

Number of units
in address book
Mounting

Desktop use (with desktop stand)or wall-mountMaterial

Flame resistant PC + ABS resin

172
204

7 inch TFT LCD display
Max.9,999 stations(IX/IXG stations: Max.9,998 stations+ Intercom App: Max.9,999)

31.7

75.5

Monitor280

SPECIFICATIONS (Recommended microSD card)
Recording function cannot be used without microSD card.
Standard

microSDHC memory card

microSDXC memory card

Supported storage capacity

4GB to 32GB

64GB to 128GB

Format

FAT32

exFAT

Speed class

SD speed class 10

SD speed class 10, UHS speed class 1

ADAPTOR
SPECIFICATIONSGATEWAY ADAPTOR

Power source

Power-over-Ethernet (IEEE 802.3af Class 0)

Channel8

Mounting
Material

Wall-mounted (DIN rail)
Self-extinguishing ABS resin

IXGW-GW
UNIT DIMENSIONSIXGW-LCPower-over-Ethernet(IEEE 802.3af Class 0)

Mounting

Wall-mounted/ Wall-mounted (DIN rail)(sold separately)

Material

Self-extinguishing
ABS resin

IXGW-GW

IXGW-LC
108.5

Power source

108.5

SPECIFICATIONSLIFT CONTROL ADAPTOR

210

61

210

61

Compatible with IX System
Connect various stations of the IX system tothe IXG system, allowing for comprehensive
management.
This integration facilitates the application incomplex buildings, covering residential andcommercial spaces, offices, and parking
areas.

IX-DVM

IX-DVF-2RA

IX-SSA-RA

IX-MV7-HW

IX-RS-B

19

IXG(E) 2nd ed. March 2024
QB66047AWZ