TOKYOMICE Technology
Guidelines
Updated in March, 2024

Introduction

Tokyo is one of the foremost high-tech cities worldwide.
To promote the use of high technology in MICE events, TCVB has carefully selected 20
technologies with the assistance of a selection committee. Tokyo aims to bring MICE events tothe next level by utilizing these technologies as well as applying this world-class technologicalexpertise for the betterment of society. Tokyo is endeavoring to make dramatic leaps in thefollowing areas:● To increase efficiency and productivity in MICE events● To enhance accessibility and inclusion through remote participation technology● To effectively manage personnel shortages● To advance sustainability● To improve participant satisfaction

We encourage MICE event planners and organizers to consider using the technologies in theseguidelines to enhance the value of their MICE events.

* MICE is an acronym for Meetings (corporate meetings),
Incentives (corporate incentive/study tours),

Conventions (international conventions) and Exhibitions/Events.

Table
of
Contents

1

Technology List

P.2

Images of technology implementation (01-20)

P.4

Introduction of each technology

P.6

Video technology being
utilized in MICE

Technology List

The table below summarizes the areas of advanced technologies that are expected to be utilized for MICE in the future.
Detailed information on the 20 technologies (01-20) chosen is available on page 6 and the subsequent pages.
Please see technologies listed a to g on page 3 for a brief overview.

Operational Support

Program
01 Centralized
Management

Access Control

03

Access Control byFace Recognition

Venue Guide

04 Concierge Robot and05 Signage Robot

06 AI Guide

07 3D Display System

Content
b Interactive(Projection Mapping, etc.)

Ceremonies
and Receptions

Sessions

Exhibitions andManagement
02 Event
PlatformaSecurity Check(Abnormal Behavior
Detection)c Robo-waiters
08 Multilingual
Interpretation and
09 Transcriptiond Metaverse
Conference Halle Telepresence

Venue
10 Exhibition
Guide Robot

Venue
11 MR-assisted
Guiding / Experience

Scene
12 Crowd
Analysis Service

13 People Flow Analysis

Business meetings
Dialogue with Real-time

Event Access
14 Subtitles / Multilingual 15 Remoteand Communication
Interpretation

16
Tourism/Inspection

Metaverse
Exhibition Hall17

XR Platform Exchange

19 MaaS Platformf Regional
Tourist-attracting System

g Online Inspection

20 Spatial Production

Support andPeripheral Services

2

18

Communication
between Online andOn-site Participants

Brief Overview of Technologies (a-g)

aSecurity Check(Abnormal Behavior Detection)

Technology that analyzes images from security cameras around the venue with AI
technology to detect abnormal behavior and foreign objects, ensuring venue
security.

bInteractive Content(Projection Mapping, etc.)

Interactive elements such as project mapping capable of detecting the movementsof people, their lines of sight, and changing images according to the movements
through AI-based image analysis and various sensors. This is suitable for indoor
and outdoor reception venues, etc.

c

Robo-waiters

These robots are capable of autonomous operation (serving and transporting
food/beverages), even at one-off events, through the use of SLAM*1(simultaneous
self-location estimation and environmental mapping) such as LiDAR*2.
*1 Simultaneous Localization and Mapping *2 Light Detection And Ranging

d Metaverse Conference Hall

A metaverse space in which hundreds of domestic and international participants,
oral and poster presenters, attendees, and keynote speakers, and question-and-answer session participants can gather. This can be used in conjunction
with real events.

e Telepresence

Technology that brings online participants into a real venue, recreating an in-person experience with other remote members through the use of various systems,
including robots, displays, and computer graphics (CG).

fArea-wide
Tourist-attracting Systemg Remote Inspection

3

Technology that offers a means for reservation and payment at restaurants,
tourist information, and coupons for the surrounding area of event sites throughintegrating official event websites and applications as well as systems andfunctions for operational support.
Technology that enables factories and offices to be inspected live and enable
question-and-answer sessions with locals through remote participation withrobots and other equipment capable of realistic 360-degree view distribution via
AI-based super-resolution technology.

Technology Implementation（01〜20）To introduce contents suitable for each venue– MR Platform “Auris” –– SMART Conference –11 MR-assisted Venue Guiding / Experience 01 Centralized Program Management

To ensure smooth dialogue free from language barriers and audio problems– Communication Support Tool to Realize D&I –– Event Management platform –To prevent excessive congestion

14 Dialogue with Real-time Subtitles /– AI Camera –13

Multilingual Interpretation

12 Crowd Scene Analysis Service

To enhance immersive experiences even at online events...

For consideration of better event operations– Metaverse Event Platform –16 Metaverse Exhibition Hall

● Wi-Fi

12

To promote exchanges even at hybrid events…

– Wi-Fi Probe –13 People Flow Analysis● Bluetooth● AI camera

15 Remote Event Access and Communication

04– XR Platform –17 XR Platform Exchange○– Access Control –03 Access Control by Face Recognition

04 Concierge Robot and Signage Robot● AI camera

14

and On-site Participants

To reduce waiting at reception...

– Robot Receptionist –1203– Real-time Communication Service –02 MICE Management PlatformTo guide visitors efficiently…

– Telepresence Avatar Robot –18 Communication between Online

To streamline event preparation…

06
05– AI-based Remote Manned Guide Service –06 AI Guide

Entrance/exit gate and reception

18– Avatar Robot –05 Remote Concierge

Information
12

12● AI camera

17

07

Resting area

15

● AI camera

10

11

あA

Exhibition venue
20

Ceremony/reception venue
あA

あA

09
08

To help you enjoy the city of Tokyo...

あA

あA– Next Generation 3D Technology –07 3D Display System– MICE x MaaS: Tourism Platform Gateway (TPG) –19 MaaS Platform

To improve production values...
– Ultrafine Mist –20 Spatial Production

To wow participants...

Session venue

To dismantle language barriers…

08 Multilingual Interpretation and Transcription
09– Simultaneous Interpretation –To provide reliable guidance in large venues…
– Guidance Robot –10 Exhibition Venue Guide Robot
4

5

01

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Smart Conference –Centralized Program Management

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● A centralized management system for an academic conference that includes everything from secretariat operations tolaunching a website in a single package.
● The system minimizes human errors and reduces labor by managing and collecting the contents through a designatedprocess in the cloud. (Various requests, acceptance, approvals, etc.)● Building an online venue for hybrid events could also reduce the cost of such events.

Practical guide
Organizers

Participants

Various files can be efficiently managed in a centralized manner in the cloud.
(Local data management can be reduced, so you can always obtain the latest data.)

Preparation• Organizer’s management screen• Conference website production (CMS)• Participant registration and invitee system (Registration and payment)• Management system for abstract registrants (Registration, acceptance,• Viewing conference websites• User’s My Page
• Participation registration (Registration and payment)• Abstract submission for contributed papers (Registration,• Management system for speakers and chairpersons (Request,• Abstract submission for invited papers (Acceptance,• Management system for review committee members (Request,• Peer review acceptance/rejection notification (online peer review)• Chairperson’s session (viewing session information)• Email storage

acceptance, and presentation data upload)and presentation data registration)

registration, and biography registration)

acceptance, registration, and abstract & biography registration)
acceptance, and peer review)

Organizer Dashboard
DuringEvent• Sponsor management system (Application, registration, and payment)• Online venue management (Content and access management)• User management (Email function, confirmation of registration details, etc.)• Organizer’s management screen• Conference website launching (CMS)• Online venue management (Content and access management)• User management (Email function, confirmation ofregistration details, etc.)

Various procedures for participants, speakers, chairpersons,and review committee members can be standardized.
(Labor for individual support and data management can be reduced)• Viewing online venues• Viewing program lists, schedules, and abstract texts• Referring to live streaming URLs, and viewing on-demand streaming content
Data standardization and mechanisms enable data linkage
to user screens, web pages and online venues.
(Costs of web page production can be reduced.)

After
Event

Recommended communication environment

Provider10 Mbps or more

PCO Co., Ltd.
Contact: Digital Division
Email address: smcon@pcojapan.jp

Related WEB pages of providers

https://site.smartconf.jp/

and features show the expected results of using these technologies regardless of the provider.
6 * Effects
Please check with the listed provider for further information about the technology.

02

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Event Management Platform –MICE Management Platform
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Platform Introduction Video● An all-in-one platform for website creation, registration management, admission management, live streaming, etc.,

regardless of the MICE scale/type.
● Enforced engagement features such as chat, appointment and business meeting among participants and exhibitors.
● The platform enables users to “extract only people with strong interest” by setting points based on actions ofparticipants.
Practical guide
Organizers

Preparation• Website preparation• Invitation email preparation• Questionnaire item preparation• Session schedule management• Live streaming and on-demand
management• Paper review management

Exhibitors

Participants• Virtual booth preparation• Task and content management• Staff management• Online business meeting preparation• Participation registration on thewebsite• Confirmation of 2D codes tocheck-in at a venue• Management of planned lectures
and appointments• Submission of academic papers

By utilizing the branded and all-in-one design/functions, organizers, exhibitors and participants experience MICE Events.
Pop-up notifications from organizers are displayed instantly through the app.
Check-in of specific participants can be notified to organizers or exhibitors to ensure efficient guidance.

DuringEvent

A platform embedded with live
streaming and distribution ofrecorded contents is used.
Zoom is also supported.

Behavior of online participants arevisualized. Games are set to improveengagement.

After
Event

Exhibitors can use the app to perform
lead retrieval.The lead reportobtained is linked via the web portal.

Participants at the venues experiencesmooth check-in and guidance.
Online participants can also browse
the website equipped with advanceduser experience and streaming
features from the app. In addition to
the communication functions, games
can be set to improve engagement.

Business meetings among exhibitors
and participants are supported online,
and the customer touch-points arepromoted by advanced technologies.

More than 100 types of customizable templates are installed and available
as standard.
• The scoring function will never overlook a hot lead.
Efficient marketing and sales activities following events.
• Data can be output in Excel/CSV/Text formats.

Recommended communication environment

ProviderAny

SaaSpresto Co., Ltd.
Contact: Cvent sales section
Email address: sales_cvent@saaspresto.jp

Related WEB pages of providers

https://cvent.saaspresto.jp/
and features show the expected results of using these technologies regardless of the provider.
7 * Effects
Please check with the listed provider for further information about the technology.

03

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Access Control –Access Control by Face Recognition
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Overview of the face recognition cloud service (with a video)● A secure security gate that can be used hands-free, using face authentication technology, has been realized.
● Face authentication is possible with registered facial information in multiple usage situations such as admission,

check-in at exhibition booths, etc.
● By introducing this technology, organizers can streamline admission control and information provision

operations through visit history logs.
Practical guide
Organizers

Exhibitors

Participants① Information registration to the face recognition server
Scan a QR code on an invitation card, link a face photo and other information with an ID,
and register it with the management server.
Preparation

Personal authentication
Invitation ID reading

Face recognition server

After registration, visitors are admitted to the venue with face recognition and can check in at various
locations within the venue without having to bring an invitation card (payment functions available).

DuringEvent

Organizers can minimize thenumber of personnel mobilized foradmission control and check-in at
various locations within the venue.

② Admission by face recognition
Visitors are admitted to the venue with the face recognition terminal
installed at the entrance/exit gate.
③ Check-in at the exhibition booth
Visitors can check in with the face recognition terminal installed at theexhibition booth.

Visitors

Face recognition terminal

After
Event

Face recognition
serverCatalogs
Exhibitors
Request for Invitation
List of IDs

Organizers can present visitor analysis results,
etc. to exhibitors based on information
stored on the management server.

Recommended communication environment

ProviderWireless LAN (2 Mbps or more)

Panasonic Connect Co., Ltd.
Contact: Oda, Sales Section No.1, Sales Department No.4,
Public Sales Division
Email address: oda.h@jp.panasonic.com

Related WEB pages of providers

https://connect.panasonic.com/jp-ja/products-services_facial-recognition
and features show the expected results of using these technologies regardless of the provider.
8 * Effects
Please check with the listed provider for further information about the technology.

04

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Robot Receptionist –Concierge Robot and Signage Robot

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● At and around a venue reception area, self-propelled robots equipped with digital signage can post information toparticipants, and respond to various inquiries through interactive conversations between remote operators and participants.
● Even if multiple units are installed in a venue, operators will connect to each terminal remotely, for efficient staffing.

Practical guide
Organizers

Preparation

Proficiency in robot
operation
Prior proficiency training
is required to smoothlyinteract with participants
through robots.

Participants
Designing images for
digital signage
Design images to be projected on digital signage.
Multiple screens can beswitched between for
projection.

Operator booth
One operator can monitor multiple terminals as longas long as the amount of enquires is managable.

At the reception area
By consolidating contact points for participants into
robots, staffing at the venue can be streamlined.
I’d like to check in.

DuringEvent
Sure, you can check in.
Here is the scanner…

After
Event

The XX seminar starts
at X o’clock.
Please see the map here.

Operate the arms ofthe concierge robot,
and talk withparticipants.

Concierge robot
What time does the XX
seminar start?

Respond to participants’ inquiries byusing the screen as
appropriate.

Signage robot

Recommended communication environment

ProviderWireless LAN (-50 dBm or more, 10 Mbps or more)

Service Robot Division, THK Co., Ltd.
Contact: Hisao Kobayashi
Email address: hi.kobayashi@thk.co.jp

Related WEB pages of providers

https://www.thk.com/jp/ja/products/robot_top/
and features show the expected results of using these technologies regardless of the provider.
9 * Effects
Please check with the listed provider for further information about the technology.

05

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Avatar Robot OriHime/OriHime-D –Remote Concierge

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

Avatar Robot Introduction Video● “Avatar Robots” controlled by people outside the venue move around and respond to customers,
which creates a futuristic conference experience.
● OriHime enables remote handling of customers by staff as well as remote participation in meetings by participants.
● Introduction of this service can promote active engagement of people who have difficulty going out(people with disabilities, people taking care of children/elderly people), such as allowing them to work from home.

Practical guide
Organizers
12

Preparation

3
4
5

1

2

During
Event

1

After
Event

2

Exhibitors

Participants① Identify tasks where staff should use an avatar robot, OriHime, (OriHime staff).
② Set up programs that participants can join via OriHime and inform them in advance.
Create the scripts for OriHime staff for the actual events and prepare the slides for iPad to use
an explanatory materials.
Provide remote trainings in advance for general staff who provide explanations/respond to
customers during events (about responses in foreign languages, inquiries for industry
knowledge, guiding at the venue, etc.).
Practice operation of OriHime/OriHime-D.
Prepare for the activation of robot. (Secure the Wi-Fi and the power supply then perform a
trial log-in.)1

OriHime operators, while utilizing their unique advantages, respond/provide explanations tocustomers.
a) Eye-catching visualsb) Multilingual responses (requires training)c) Visual descriptions with iPadd) Simple guiding (with OriHime-D, a mobile avatar robot)
Utilization as an initiative to promote diversity and inclusiona) The initiative can be highlighted as an effort to realize social participation of people withphysical disabilities, people taking care of them, and other people with a difficulty in going out.
b) The initiative, enabling social participation of people who wanted to work but were notable to work due to the difficulty in going out, can be highlighted as a helpful measure to
respond to the impending shortage of staff due to an aging society.

1

2

2

Search for programs where participation ispossible via OriHime and obtain
IDs/passwords for conference destinations
from the conference organizer.
Download the special app for operation of
OriHime in advance.

Participants can find conferences andmeetups that they like among the
programs with OriHime provided by theorganizers and can participate as if they
are actually there.
Engagement can be created in amanner which is different from that ofnormal teleconference participation.

During events, surveys are conducted. The collected data on visitor attributes, opinions on
exhibits, etc. can be utilized in marketing.
OriHime can be leased during sightseeing in Tokyo after the conference. At sightseeing
spots in Tokyo, OriHime operators can provide foreign language guidance and interpretation
for the on-site staff. (Preliminary training is required for sightseeing information.)

Recommended communication environment

ProviderWireless LAN(OriHime : 10Mbps or more; OriHime-D: 50Mbps or more)

OryLab Inc.
Contact: Meiza Suzuki (OriHime Project Department)
Email address: event@orylabb.com

Related WEB pages of providers

https://orylab.com/product/
and features show the expected results of using these technologies regardless of the provider.
10 * Effects
Please check with the listed provider for further information about the technology.

06

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– AI-based Remote Manned Guide Service –AI Guide

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● Digital signage-based facilities and tourism guidance has been realized, contributing to reducing the personnel requirement for

information services.
● Avatars provide guidance, AI answers simple questions, and for complicated questions, remote operators will provide answers.
● Introducing of this service can promote active engagement of people who have a difficulty in going out (people withdisabilities, people taking care of children/elderly people), in their activities such as working from home.
Practical guide
Organizers

Preparation

Organizers need to prepare in advancepossible answers and questions for the
event about the facilities and tourism
information.
Materials for facilities, lectures,
seminars and tourism guidance need
to be digitized.
Avatar costumes can be freely redesigned.

Exhibitors

Participants

Exhibitors need to provide boothdrawings and digitize exhibit
content materials.

Organizers

Participants• Simple inquiries are automatically answered by AI, andcomplex inquiries are responded to remotely by humanoperators.
• Multiple units can be operated by one person, which
contributes to reduced labor for the required
number of people, and allows for response to inquiries
at any locations, such as working from home.

• An interactive real-time translation function enables
multilingual (8 languages) response regardless of thelanguage skills of operators.

Guidance through avators

Various inquiries

At various locations

DuringEvent

Working from home

Dedicated operator A

Separate
conference room
Real-time AI
translation available

Event information

Dedicated operator B

EnglishChinese
Italian
SpanishFacilities guidance
Dedicated operator C

GermanFrench

After
Event

AI conversation
function

Portuguese
Dutch

Tourism information around the area
Transportation guide

Dedicated operator D

Recommended communication environment

ProviderWireless LAN (2 Mbps or more)

Panasonic Connect Co., Ltd.
Contact: Oda, Sales Section No.1, Sales Department No.4,
Public Sales Division
Email address: oda.h@jp.panasonic.com

Related WEB pages of providers

https://connect.panasonic.com/jp-ja/products-services_tazune
and features show the expected results of using these technologies regardless of the provider.
11 * Effects
Please check with the listed provider for further information about the technology.

07

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Next Generation 3D Technology –3D Display System

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● This technology enables a hologram-like projection of online speakers in real space.
● By making famous speakers and award winners from overseas appear in front of visitors, a realistic image can be created on the stage.
● Virtual characters can also be made three dimensional to realize various on-stage effects.

Practical guide
Organizers

Exhibitors

Participants[International convention] We want those who cannot attend the keynote speech and award ceremony to give speeches in 3D.
[Exhibition] We want famous lecturers from overseas to give speeches in 3D in their keynote speeches,premium sessions, etc.
Speakers need to make preparations forremote participation.
All that is needed is a PC with a camera.

Preparation

Image of utilization in an
exhibition booth
About 5 m wide

[New entertainment] We want to utilize a virtual
character as a master of ceremony for an event at aninternational convention or an exhibition.
Virtual MC “D-fit” will liven
up your event.
*New CG production is also available.

International online participants
PC with camera, etc.

During
Event

Virtual character operation
Operated fromwithin the venue
or remotely

After
Event

Internet

Internet

On-siteparticipants

Equipment group
to be processedon siteSee-throughdisplay screen

LAN

Lecturers, etc. from Japan and overseas who can't come to theevent venue in Japan can appear on stage in a more realistic way.
Virtual characters can be operated in real time either from inside thevenue or remotely, allowing interaction with the MC and visitors.

Onlineparticipants

Virtualcharacter

Image of structure on a large stage
for an international convention, etc.
About 15 m wide

Online participants
are synthesized andprojected using
a projector
Characters are projectedusing a projector

LED display
device forbackgroundOn-site participant

Recommended communication environment

Provider10 Mbps or more

Ray Corporation (Joint project: ICT Co., Ltd., D-Fits Corporation)
Contact: Koni, Event Div.
Email address: multiverse@ray.co.jp

Related WEB pages of providers

https://ray.co.jp/service/and features show the expected results of using these technologies regardless of the provider.
12 * Effects
Please check with the listed provider for further information about the technology.

08

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Simultaneous Interpretation Guide –Multilingual Interpretation and Transcription

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● Interpretation and subtitling services are integrated!
● Depending on the situation and budget, you can flexibly choose the number of languages, whether to dispatch interpreters or

to use AI automatic interpretation, and whether to use on-site or remote interpretation.
● Even at larger events, participants can use their smartphones and do not need to borrow dedicated devices!
● Sending/receiving of information in the language that they can understand contributes to seamless communication acrosscountries.
Practical guide
Organizers

Preparation

Exhibitors

Participants• Internet access is required at the venue.
• Choose how to provide information.
• Whether audio guidance via smartphone is necessary or not.
• When subtitles are used, how they are shown. (smartphones, venue screens)• Select the following for each language.
• Interpreter or automatic interpretation technology.
• Stenographer or automatic speech recognition technology.
• On-site or remote interpreter and stenographer.

Participants need a smartphone ifthey want to use the audio guide.

• iPads are used for information distribution.
Just connect it to local audio equipment.
• Notice to participants. (POP advertising, flyers, projections, announcement, etc.)

Participants access to audio andsubtitle pages from POP advertising,flyers, information pages, etc.

DuringEvent

Real-time recognitionand conversion of
speaker’s speech.
Multilingualization by AI.

Display subtitles on screensin the venue, and more.

Interpreted audio and subtitles
can be distributed toparticipants’ smartphones.

After
Event

Recommended communication environment

ProviderWireless LAN (-50 dBm or more, 10 Mbps or more)SoundUD Consortium (in Yamaha Corporation)
Email address: soundUD-consortium-ML@music.yamaha.com

Related WEB pages of providers

https://soundud.org/sud/and features show the expected results of using these technologies regardless of the provider.
13 * Effects
Please check with the listed provider for further information about the technology.

09

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Simultaneous Interpretation Guide –Multilingual Interpretation and Transcription
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Introduction Video of Simultaneous Guide● At international conferences and other events, accurate simultaneous multilingual interpretation can be realized

by utilizing AI technologies.
● Participants of conferences can use their own smartphones as a receiver to browse texts and/or hear voices

translated in their native language.
● As the conference contents are available in text data, people with hearing disability can also understand the contents.

Practical guide
Organizers

Preparation

Exhibitors

ParticipantsThrough the meetings between POCKETALK Corporation and a global eventor conference operating company, the scale of event, such as the number ofparticipants and the duration is confirmed, discussed and arranged.
As AI interpretation does not require preliminary information sharing
concerning event contents and interpretation equipment and tools (booth,receivers, etc.), organizers can significantly reduce various conventional costs
and preparation time.

Participants do not need to install
any special app, and can receive thesimultaneous interpretation service
just by scanning a 2D code
designated by the organizer with asmartphone.

Start the software on a PC.

Scan the designated 2D code.

Present a 2D code for participants.

During
Event

Simultaneous historicalinterpretation of voice and text

10 languages are supported for lecturers.
English, Japanese, Chinese, Korean, Spanish,
German, French, Italian, Portuguese, Russian

simultaneous interpretation in 74 languages

After
Event

• Tools to be collected for simultaneous interpretation only include a PC.
• Conference contents can be saved as a log.

Recommended communication environment

ProviderWireless LAN / Wired LAN environment (30Mbps or more)

POCKETALK Corporation
Contact: PR section, POCKETALK Corporation
Email address: pr@pocketalk.com

Related WEB pages of providers

https://pocketalk.jp/forbusiness/conference
and features show the expected results of using these technologies regardless of the provider.
14 * Effects
Please check with the listed provider for further information about the technology.

10Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Robot Guide –Exhibition Venue Guide Robot

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● Autonomous mobile robots can be used in venues to guide visitors to various places.
● If the robot learns a route in advance, it can travel safely to its destination, avoiding obstacles and people.
● Venue guide staff can be reduced, so you can allocate them to other tasks.
● By supporting 20 or more languages, guiding for people from various countries is available.

Practical guide
Organizers

Exhibitors

Participants

Consideration of what locations require guidance and the range of travelling routes
Consult with exhibitors as appropriate to determine the locations the robot should learn.
(multiple locations are possible).
A rough range of travelling routes should be determined.
Preparation

Implementation of route learning
for robots
Once most of the booths have been
set up in the venue, operate therobot in the venue to make it learn
the venue map and travelling routes.

Organizers

Participants
Designate a destination
Participants tell the robot where they want to go.
(Touch the screen to set a destination.)
I want to go to the booth of XX.

During
Event

After
Event

The robot guides participants to theirdestinations
The robot guides participants safely to theirdestination, avoiding obstacles and people.
Also, operators can separately use remote
operations to handle inquiries.

Recommended communication environment

ProviderWireless LAN (-50 dBm or more, 10 Mbps or more)

Otsuka Corporation
Contact: Inside Business Center
Email address: INSIDE-ROBOT@otsuka-shokai.co.jp
TEL: 0120-767-203 (Weekdays 9:00-17:30)

Related WEB pages of providers

https://www.otsuka-shokai.co.jp/products/ai-iot/robot/temi/
and features show the expected results of using these technologies regardless of the provider.
15 * Effects
Please check with the listed provider for further information about the technology.

11

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– MR (Mixed Reality) Platform, “Auris” –MR-assisted Venue Guiding / Experience
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Introduction Video of MR Platform● This system utilizing MR technology allows virtual installation of voice contents in a real space.
● Although the voice contents need to be created in advance, installing of contents can be done with just asmartphone or a tablet device. As physical construction work is not necessary, installation can be completed in ashort time without causing inconvenience to the venue.
● Users can experience guidance, entertainment, and other contents within the venue through their smartphones.
(Support for people with visual disabilities and multilingual support are available.)
Practical guide
Organizers

Preparation

During
Event

After
Event

Exhibitors

Participants

Determine an area to establish a digital space.
Scan the area with the “Auris editor” app and create thedigital space.
Create the voice contents to be placed in the digital spaceand design any given experience by placing it in the spacefrom the authoring tool.
To be specific, entertainment for visitors, guidance,
multilingual contents, etc. are available.

Install the “Auris” app at App Store.

The experience can be offered using a rental smartphone or a visitor’s own device.

Select the contents of the event
concerned via the smartphone towhich Auris is installed.
Experience the contents using
earphones.

After establishing the digital space, replacement of content is possible.
Services can be offered flexibly, including improvement of operation during
the event period and changing of contents at a specific time.
Analytics functions are implemented, and thus
will improve efficiency in operation planningby identifying actions, etc. of visitors.
Implementation of a multilingual support
function is also planned.

Guidance of event venues,
experiential contents utilizing theflag function, voice contents related
to events, multilingual guidance andother desired experiences are available.

• As the statistical data on the number of users and views can be tracked and stored for each user, the accumulated
data and feedback information can be utilized in the review of event and exhibition and in the marketing.
• Once a digital space is established, it can be reused (if it is not a temporary venue) in the subsequent events just by
creating contents.

Recommended communication environment

ProviderRecommended
upstream/downstream: 10Mbps;
Required upstream/downstream: 2Mbps

GATARI Inc.
Contact: Business Development Department
Email address: contact@gatari.co.jp

Related WEB pages of providers

https://gatari.co.jp/auris-intro/
and features show the expected results of using these technologies regardless of the provider.
16 * Effects
Please check with the listed provider for further information about the technology.

12Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– AI Camera –Crowd Scene Analysis Service

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● This technology enables detection and recognition of people's heads and bodies, and analyzes crowds using network

camera images.
● Congestion status information can guide visitors more efficiency.
● Congestion status information can be easily linked with other services through WebAPI. It is also possible tonotify the congestion status of smoking areas and rest areas.
Practical guide
Organizers

Exhibitors

ParticipantsInstall network cameras in the venue.

Preparation

DuringEvent

Send network camera images tothe cloud via the Internet.

We can provide congestion status through WebAPI. It
will also be possible to display on signage, large screens,
smartphone apps, etc.

Even in dense situations where people overlap, thistechnology can detect congestion conditions moreaccurately. This is because it only detects and counts
people's heads. Over 1,000 people can be detected at
the same time.

Congestion
混雑状況
statusDashboard showscongestion status.

Image of display screen
デジタルサイネージ
Digital signage

After
Event

By using congestion status data,changes in the amount of customers,
based on booth location or lecture
time can be understood and can beused in the marketing of the next
event.

Crowd Scene Analysis Service
Network
Link with dashboard
Network camera Networkrouter, etc.

Image analysis
database

Display the
analysis results
on dashboard
Link with external services

All image is discarded
after the analysis is completed.

Image (JPEG)

Recommended communication environment

ProviderWireless LAN

Panasonic Connect Co., Ltd.
Contact: Oda, Sales Section No.1, Sales Department No.4,
Public Sales Division
Email address: oda.h@jp.panasonic.com

Related WEB pages of providers

https://connect.panasonic.com/jp-ja/products-services_security_networkcamera_ai
and features show the expected results of using these technologies regardless of the provider.
17 * Effects
Please check with the listed provider for further information about the technology.

13

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Wi-Fi Probe –People Flow Analysis

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview● This technology uses wireless technology such as electronic tags and beacons, which enables users to grasp the action history of VIPs and visitors.

● ＜1. Wi-Fi probe＞ The number of visitors and the congestion status in the venue can be measured in real time by using

information from Wi-Fi probes (signals sent by Wi-Fi-enabled smartphones and other devices to search for nearby accesspoints). Wi-Fi probes are expected to be utilized by organizers as information for making decisions to implement measures
such as entrance control. Furthermore, when the same smartphone is detected at multiple access points, it is possible toanalyze the state of visitor movement and the staying time, enabling consideration of booth arrangement and guidance.
● ＜2. Bluetooth-based high-precision positioning technology (Quuppa)＞ By installing multiple “locators” throughout thevenue or on the ceilings of booths, it is possible to capture how people or objects with dedicated tags move in the booths
and the venue. Therefore, this technology is expected to be utilized as a material for considering operational improvements
in exhibits and staff arrangement in booths and venues.
Practical guide主催者1. Wi-Fi probe

2. Bluetooth-based high-precision positioning technology (Quuppa)
Installation of probe
information acquisition
terminals
Determine the area
where you want toacquire informationfrom probes, and installprobe informationacquisition terminals at
multiple locations tofully cover the area.

Preparation

Example of installation(No personal information is
obtained, but data measurement
should be made known to visitors.)

Installation of “locators” in booths and venues
Install “locaters” at regular intervals in target booths and the venue
where you want to perform flow line analysis.

Equipment installation position
Display radio wave ranges in different colors.

During
Event

After
Event

Monitoring increases/decreases in the number of visitors, for judgmentson admission control, etc. as appropriate
Using graphs and other data based on information from Wi-Fi probes,
monitor any increases/decreases in the number of visitors at various locationsin the venue. Monitoring results are used as information for making
decisions when measures such as entrance control are taken as appropriate.

Utilized for venue design, visitor flow line design, etc. for the next event
Visualization of the state of stay and movement based on informationfrom Wi-Fi probes is utilized for venue design, visitor flow line design, etc.

Exhibitors’ staff and visitors
must carry “dedicated tags”
at all times when
conducting businessnegotiations and visitingbooths.

Flow line analysis
Perform ex-post analysis offlow lines obtained from“dedicated tags,” andconsider operational
improvements in exhibits,
staff, etc. in the venue andbooths.

Recommended communication environment

ProviderWi-Fi probes (none), Quuppa (wireless LAN)

Kokusai Kogyo Co., Ltd.
Contact: Hata
Email address: hisayuki_hata@kk-grp.jp

Related WEB pages of providers

https://www.kkc.co.jp/service/issues/rtls/
and features show the expected results of using these technologies regardless of the provider.
18 * Effects
Please check with the listed provider for further information about the technology.

14

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Communication Support Tool to Realize D&I –Dialogue with Real-time Subtitles / Multilingual Interpretation

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

VUEVO Introduction Video● People from various countries can have conversations that cross language barriers, by using their native

languages through the support of a real-time translation function.
● Smooth conversation with people that have hearing disabilities or are hard of hearing can be ensured by using

the transcription function / the text input function.
● Either one of two types of UI, one-on-one communication or multi-person communication, can be used.

Practical guide
Organizers

Exhibitors

Participants① VUEVO transparent display for subtitles
Install the transparent display for subtitles and the
VUECO microphone at a venue.
Preparation② VUEVO microphone & app
Install the VUEVO microphone and the equipment
to display the screen as needed at a venue.

Preparation by participants
is not necessary.

① VUEVO transparent display for subtitles (Transcription and translation of two-way conversation at a one-to-one
conversation scene)(a) For one-to-one conversation at a reception desk, etc.
(b) Utilization in business meetings at an exhibition booth, etc.
Makes smooth businessmeetings possible throughallowing the use of the native
language of both parties.

Ensures smooth communication
at the reception, with bothpeople using their native
language.

DuringEvent② VUEVO microphone & app (allowing transcription and translation for each speakers in the conversation by multiple people)(c) Utilization in seminars and other scenarios witha large audience(d) Utilization in the conversation by multiple people at
an exchange space, etc.
Creation of diverse
communication opportunities
across language barriers.

Participants can check thelecture contents in thelanguage they want to use.

After
Event

① VUEVO transparent display for subtitles• Data on time and languages used can be checked.
② VUEVO microphone & app• There will be a transcription record, so the content of conversations can be reviewed• Automatic generation of lecture record and summary based on the transcription record is available.

Recommended communication environment

ProviderWireless LAN (upstream: 1Mbps or more)

Pixie Dust Technologies, Inc.
Contact: View of Voice Division
Email address: vuevo@pixiedusttech.com

Related WEB pages of providers

https://vuevo.net/

and features show the expected results of using these technologies regardless of the provider.
19 * Effects
Please check with the listed provider for further information about the technology.

15

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Telepresence Avatar Robot –Remote Event Access and Communication
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Introduction Video of Telepresence Avatar Robot● Remote users can access exhibitions or conferences from their PC web browsers via telepresence avatar robots (tele-robot)

from anywhere in the world. Installed in a 5G environment, they can be operated online without software installation.
● Remote visitors can make a tour around the venue and conduct business negotiations with exhibitors throughthe tele-robots combined with a 360-degree image stream experience.
● This technology increases the number of approaches to attract VIP visitors, etc., contributing to better exhibitor and visitor satisfaction.
● People in various countries and people with a difficulty in going out can use tele-robots to visit the venue and have businessmeetings from a remote place.
Practical guide
Organizers

Exhibitors

Participants

I want to make it possible for busy domestic andinternational VIPs and others who are not able to visit
local exhibition venues to participate remotely

Preparation

I cannot visit the local exhibition venue,
but want to participate

I want to appeal more to overseas and remote buyers
Remote VIP visitors make a tour around the venue
and conduct business negotiations with exhibitors
Teleport

Exhibition venue/exhibitor’s booth
I am interested in this product.
Please tell me more about it.

Remote
VIP visitor

Thank you.
This product’s features are…

Thank you.
I would like to ask for a quotation,
so let’s discuss further ina follow up online meeting

During
Event

Attendant staff• Walk around the venue
with the tele-robot.
• Recommend exhibitors to connect andconduct business negotiations with.
• Support business communication.
• Technical support

Explainer atthe exhibitor’sbooth

Tele-robot operated by a remote VIP visitor• Can remotely operate only inside a booth.
Automated driving for walking around.
• One tele-robot can accommodate
one remote visitor at one time

Participants can make a tour around the venue
with immersive 360-degree video streamingfrom a camera mounted on the tele-robots.

Participants can conduct business negotiations with exhibitors via the tele-robots.
*Optional interpreter arrangement available

After
Event

Remote visitors are represented by tele-robots, contributing to invigorating local exhibition venues and improving
the motivation of visitors to visit the next exhibition.

Recommended communication environment

ProviderWireless LAN (Downstream - 30 Mbps or more,
and upstream - 50 Mbps or more)

iPresence Co., Ltd. (Joint project: Ricoh Co., Ltd., and Tokyo
Metropolitan Industrial Technology Research Institute)
Email address: info@ipresence.jp

Related WEB pages of providers

https://ipresence.jp/

and features show the expected results of using these technologies regardless of the provider.
20 * Effects
Please check with the listed provider for further information about the technology.

16

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Metaverse Event Platform –Metaverse Exhibition Hall

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

Introduction Video of Metaverse Event Platform● An exhibition space like a real venue can be easily constructed in a metaverse (3D) without the need for expert

knowledge.
● A realistic experiencecan be provided, such as communication between exhibitors and participants, and freemovement by participants.
● Participants who are not able to come to a real venue can participate in real time, which makes it possible to hold eventswith no geographical restrictions.
Practical guide
Organizers

Preparation

Exhibitors

In addition to holding an exhibition ina metaverse, organizers can organize
an exhibition with one-stop
preparation including building of anadvance registration form forparticipants and an event website, etc.

ParticipantsParticipants need to register for theexhibition through a form preparedby the organizer.

Exhibitors can easily build 3D booths
without the need for CG production,
by simply combining template
patterns and uploading content.
Since participants do not need to download
any dedicated software or applications,they can easily participate from browsers
on company PCs and other devices.
Participants can freely walk aroundthe venue using avatars, increasing
opportunities to meet newcompanies, like in a real venue.

During
Event

Exhibitors and participants are able to use atext/voice chat system to have interactive
communication between them, like in a real venue.
Exhibitors can distribute web lectures andrecorded video using a system that also
supports multitrack recording.

After
Event

Organizers can obtain information on the entire event, and exhibitors canobtain information on attributes of visitors (affiliation, preference, etc.) totheir booths, access history to exhibition content, etc.
Organizers can analyze data for the next exhibition, and exhibitors canprovide follow-up services to participants.

Recommended communication environment

ProviderWireless LAN (-50 dBm or more, 10 Mbps or more)ZIKU Inc.
Contact: Business Management Department
Email address: sales@ziku.inc

Related WEB pages of providers

https://ziku.inc/#about

and features show the expected results of using these technologies regardless of the provider.
21 * Effects
Please check with the listed provider for further information about the technology.

17

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– XR Platform –XR Platform Exchange

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

Introduction Video of XR Platform● On-site participants and online participants (avatars) can share their location information, which reflects theiractions in their respective spaces in real time.
● Communication is possible through avatar motions, emotion icons, chat, etc.
● Experiences (images, audio, etc.) of on-site participants can be shared with online participants, creating added

value in the experiences.
● By using “avatars” representing participants, they can communicate with other people including physical communication.

Practical guide
Organizers

Preparation

Exhibitors

Participants• Install wired LAN in the real venue. (Depending on the contents, online-only venue can be prepared.)• Prepare 3D data, textures, etc., of the venue spaces in order to create a digital twin venue(online venue). (If you have no data, measurement and production services are also available.)• Create original avatar data as needed. (Two default avatars are available free of charge.)• To allow on-site participants to share their experiences (images, audio, etc.) with online
participants, provide live streamers with iPads or place cameras around the venue.
Real space (through an iPad screen)

Online space(through a PC/
smartphone screen)

Share experiences through the eyes of participants and organizers
in the real space via live streaming

Real venue

Online venue

DuringEvent• Simply access the designated URL from a PC or smartphone and log in (no needto download dedicated software or app).
• Since it is a digital twin venue, online on-site participants can experience walking in the same place by sharing their location information.
• Online participants can be viewed as AR avatars in the real space, and people in
the real space (organizers and exhibitors) can communicate with online
participants (or serve them) from the real space.
* Communication: Movement, avatar motion, emotion icons, chat, andlive streaming at each booth• Online participants can walk around and experience the real space (through live
streaming of visuals and audio, etc), choose what they want to experience, andreceive information they want in the form they want it in, through people
participating in the real space.

• During live streaming, voice chats between online and on-site participants are available, and on-site participants can consult with or receive requests from online participants.

After
Event

• Participants data when using the online space can be collected, which can beused for marketing for the next conference or exhibition.

Recommended communication environment

ProviderWired LAN (10 Mbps or more)

1→10, Inc.
Contact: Suzuki, Business Promotion
Email address: t.suzuki@1-10.com

Related WEB pages of providers

https://www.1-10.com/tech/xr/
and features show the expected results of using these technologies regardless of the provider.
22 * Effects
Please check with the listed provider for further information about the technology.

18

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Real-time Communication Service –Communication between Online and On-site Participants
Technology Overview

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Introduction Video of 360-degree Image Distribution System● A platform that can transmit and receive high-quality 360-degree images and audio via the Internet.
● Online participants can make a tour around the real venue and conduct business negotiations withrealistic experiences in real booths.
● Chat and voting tools enables interactive communication such as real-time voting, questioning, etc.

during seminars.

Introduction Video of
Chatting/Voting Tool

● People in various countries and people with a difficulty in going out can communicatesmoothly via the platform.
Practical guide
Organizers

Exhibitors

Participants① Improving inspection efficiency
360-degree images of the venue enableefficient inspection.

[Advanced preparation]• PC with Internet access• Browser (Chrome)• URL of the video meeting[Advanced preparation]

Preparation

Internet• “360-degree camera RICOH THETA” or“wearable camera” to transmit images• Autonomous robot “temi” complete set• Interactive tool “RICOH Realtime Communication”• Equipment that can transmit images and audio(such as mixers and switchers)• Audio devices that can transmit and receive audio• Smartphones and tablets that transmit and receive audio• Wi-Fi environment with Internet access• Creation of a meeting via video conference platform

360-degree imagesof the venue can be
freely viewed through PCs.
A smaller number of people visit
the site for inspection, and make a tour
around the inspection site wearing
a RICOH THETA or wearable camera.

* Please inquire as what is necessary varies depending on whichof (1) to (5) is used.

② Hybrid event support
Deliver 360-dgree images of the venue toonline participants for a realistic experienceand to stimulate communication.

④ Booth expansion
Stimulate business negotiations at booths bywatching 360-degree images of objects andscenery that cannot be brought into booths.

DuringEvent⑤ Online business negotiations
Deliver 360-degree images of the venue toonline participants to realize businessnegotiations which feel realistic.

Exhibition area
③ Booth expansion
Stimulate business negotiations at booths bywatching 360-degree images of objects andscenery that cannot be brought into booths.

Seminar area

Continued from ②
Participants at the venue can also
communicate on the same
platform through their smartphones.

After
Event

Provision of usage status
1. Utilization ①, ③, ④, ⑤: Data on what online participants are looking at
Data on simulanteous access of participants and where they are looking can be obtained. By analyzing the data after the event, you will be able toknow what online participants were interested in.
2. Utilization ②: Provision of results of interactive communication in seminars/webinars
What was the voting result? What exchanges took place during Q&A sessions? Processable CSV files can be downloaded from the system for analysis.

Recommended communication environment

ProviderWireless LAN (-50 dBm or more, 10 Mbps or more)

RICOH JAPAN Corporation
Contact: MICE Business Group, Smart Communication
Planning Center
Email address: zjc_rcinfo@jp.ricoh.com

Related WEB pages of providers

https://jp.ricoh.com/release/2021/0701_1
and features show the expected results of using these technologies regardless of the provider.
23 * Effects
Please check with the listed provider for further information about the technology.

19

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– MICE × MaaS: Tourism Platform Gateway (TPG) –MaaS Platform

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

Introduction Video of MaaS Platform● Tourism digital transformation service which enables MICE participants visiting Tokyo from Japan and abroad to

fully enjoy their stay in Tokyo with just a smartphone.
● Links will be set up on the MICE website to provide one-stop service for information search, reservation andpayment for tourism, transportation, etc. before and after the event.
● After the event, by anonymizing and analyzing participant behavior, purchases and other data accumulated in the

database, feedback will be obtained that can be used for the next event.
Practical guide
Organizers

Exhibitors

Participants

Set up links for tourism and hospitality on the website
These links provide participants with information on tourism,
transportation, etc. before and after the event all in one place.
Preparation

Official MICE website (PC and smartphone)
Event outline

Program

Registration

Tourism

Advanced acquisition of information
for tourism, transportation, and more,
and advanced reservations.

Hospitality

Services provided

DuringEvent① More comfortable transportation with economical
carpooling (between airport and hotel/exhibition venue)② Same-day delivery and temporary storage of baggage
to enable visitors to travel without luggage③ Online reservation and payment for special museum
and art museum tickets, admission tickets, and experiences④ Tokyo sightseeing information (GO TOKYO)⑤ Free online tourist information
Reference URL: https://mice.tourism-pg.com/lp/

Organizer

After
Event

Utilization of various services on the day
MICE participants can go out to thearea around the venue and takepart in activities, etc.

Feedback to organizer

MICE × MaaS database

Feedback results can be utilized for
attracting and hosting the next event.

Accumulation of participants’ behavior, purchases and other data
Reservations, usage, etc. of the above-listed services can beanalyzed and verified.
* Data will be anonymized to perform data analysis in a form that cannot
identify individuals.

Recommended communication environment

ProviderAny

JTB Communication Design, Inc.
Contact: Kuroiwa, Corporate Solutions Department
Email address: micemaas@jtbcom.co.jp

Related WEB pages of providers

https://www.jtbbwt.com/government/service/solution/ict-kankou/maas/tourism-platform-gateway/
and features show the expected results of using these technologies regardless of the provider.
24 * Effects
Please check with the listed provider for further information about the technology.

20

Advanced

Reception

During MICE Event

Operational Support

Access Control

Utilization at Ceremonies and Receptions

Venue Guide

Utilization in Sessions– Ultrafine Mist –Spatial Production

Utilization in Exhibitions and Business meetings
Tourism/Inspection Support and Peripheral Services

Technology Overview

Introduction Video of Ultrafine Mist

● A combination of ultrafine silky mist, and video and spatial sound production using laser equipment provides anunprecedented level of hospitality.
● By providing participants with a relaxing space, it can be used as a place to ease tension and communicate witheach other before a meeting or event.
● The above-mentioned relaxation space itself functions as a beautiful object when viewed from outside contributing to thecreation of a lively atmosphere.
● Through this system, people of various backgrounds can visually, aurally, and physically feel the sense of wonder and excitement.

Practical guide
Organizers• Ensure space for a dome with adiameter of 3.6 m and a height of 2.3 m.
Preparation

During
Event

After
Event

* A lobby, passage, etc. outside the conference
venue. Avoid bright places where artificial or
natural light enters directly, and a place
where light control is possible is preferable.

Participants

lighting dome, sound equipment, etc.
• Information such as layout drawings
for mind reset space.

• Power source: Single phase 100V
15A × 2• Water faucet: 1• Venue drawing information• Complete set of equipment
including mist equipment, laser and• Participants use the relaxation
space, and by creating this space
based on a theme related to thecountry/region of participants,
customer satisfaction can beincreased.
• The effects of external appeal
during installation contribute to
the improvement of organizer’s
brand value.
• As an example of a well-being
initiative, this technology canappeal to overseas and domestic
participants.
• Information can be gathered forfurther improvement of utilization
effects and services throughquestionnaire surveys ofparticipants in the relaxation space.
• Creating content tailored to thethemes of the season and thepreference of visiting customers(countries) contributes toimprovement in participantsatisfaction.

• During breaks during the MICE
Event and preparation time
before the event, participants canexperience an extraordinary space
to release stress and reset theirmind.

• The organizer can promote the implementation of this technology to raise their brand.

Recommended communication environment

ProviderNot required

Panasonic Connect Co., Ltd.
Contact: Oda, Sales Section No.1, Sales Department No.4,
Public Sales Division
Email address: oda.h@jp.panasonic.com

Related WEB pages of providers

https://www.panasonic.com/jp/business/green-ac/feature.html
and features show the expected results of using these technologies regardless of the provider.
25 * Effects
Please check with the listed provider for further information about the technology.

Column

Example of utilization of technologies listed in the guideline

08 Multilingual

Interpretation
and Transcription

Utilization scenes• We have provided interpretation and audio/subtitle streaming of lecturers’
speech contents to on-site participants at international conventions.
Responses from Organizers• Utilization of this technology in seminars without a simultaneousinterpreter has increased the number of sessions where participants canreceive interpretation, and this has been highly evaluated.
• Organizers repeatedly using this technology have recognized that theaccuracy of AI interpretation has improved every time.

15 Remote Event

Access andCommunication

Utilization scenes• By using telepresence robots in an international convention, online
participants have “remotely participated” in the on-site poster presentation
and realized exchanging of opinions with on-site presenters.
Responses from Organizers• Improved convenience that enables participation of people who were notable to participate thus far and allows people to see things that they werepreviously not able to see, has been highly evaluated.

18 Communication
between
Onlineand On-site
Participants

Utilization scenes• To convey the level of passion in a venue and produce casual com munication, 360-degree camera
images from approx. 100 lecture rooms has been distributed to online participants in internation
al conventions.
Responses from Organizers• By handling complex operations including simultaneous lectures at 100 places and image distribu
tion to each lecture room, utilization of this technology has been highly recognized as a key to the success.

Information on "MICE@TOKYO," a Dedicated Metaverse for MICE Organizers
The Tokyo Metropolitan Government and the Tokyo
Convention & Visitors Bureau have launched the"MICE@TOKYO" metaverse for organizers planning tohold hybrid MICE events in Tokyo.
For details, please refer to the following.
https://www.mice-at-tokyo.metro.tokyo.lg.jp

Members of Tokyo Next-generation MICE Promotion Council

Contact:

Chairperson… Shuichi Inada
Professor, Research Innovation Center, Waseda University

Convention Business Department,
Tokyo Convention & Visitors Bureau
mice-technology@tcvb.or.jp
https://businesseventstokyo.org/

Kazuya Sakamoto
Secretary-General, DMO Roppongi

Hirokazu Tanaka
Secretary-General, Japan Convention Management Association

Tokyo Convention & Visitors Bureau(official website)

Atsushi Tsugawa
Managing Director, Japan Association for the Promotion of Creative Events

Kouta Minamizawa
Professor, Graduate School of Media Design, Keio University(in the order of the Japanese syllabary, honorific titles omitted)
TOKYO MICE Technology Guidelines
Year of publication : January 2023
Updated: March, 2024
Published by : Tokyo Convention & Visitors Bureau
6F Nissin Building, 346-6 Yamabuki-cho,Shinjuku-ku, Tokyo 162-0801
Cooperation : Tokyo Metropolitan Government

The information in this document is current as of March 2024