Michelle Xue Zheng
Department of Organizational Behavior and Human Resource Management
China Europe International Business School (CEIBS)
Shanghai, China
E-mail: xzheng@ceibs.edu
Phone: (+86) 21-28905641
ACADEMIC POSITIONS•Assistant Professor, Organizational Behavior and Human Resource Management,
China Europe International Business School (CEIBS), China (2019-present)•

IRF/Lecturer, Organizational Behavior and Human Resource Management,
China Europe International Business School (CEIBS), China (2015-2019)•

Postdoctoral Researcher, Erasmus Centre of Behavioural Ethics, Rotterdam
School of Management, Erasmus University, the Netherlands (2012- 2015)

EDUCATION•

Ph.D. in Organizational Behavior, Management & Organization Department,Business School, National University of Singapore, Singapore (December 2012)
o Dissertation: Power and Forgiveness in Interpersonal Relationships.
o Committee: Jayanth Narayanan (Chair), Michael Frese, Daniel J.
McAllister, and Vivien K.G. Lim•M.Sc. in Management, Conservatoire National Des Arts et Métiers, France(December 2006)•B.Sc. in Finance, Business School, Wuhan University, China (June 2004)

RESEARCH INTERESTSMy research focuses on two areas (1) Conflict Management: how hierarchy shapes trust
perception, the effectiveness of apologies, and the effectiveness of forgiveness inworkplace conflict resolution. (2) Leadership and Ethics: what antecedents facilitate
leaders’ ethical behaviors and justice enactment?
PUBLICATIONS IN REFEREED JOURNALS•Ni, D., Wu, S.X. Zheng, M.X., & Wu,W. (2023, Conditional Acceptance).
Expatriate Managers’ Personal Financial Insecurity Indirectly Thwarts Team
Innovation: The Role of State Learning Goal Orientation. Human Resource
Management. (FT50)•Birtch, T.A., Chiang, F.F.T*., Zheng, M.X., Cai, Z. (2023). Breach not only1

affects you: the influence of coworker psychological contract breach by thesupervisor on third-party perceptions of supervisor interactional justice. TheInternational Journal of Human Resource Management (ABDC A)•Zheng, M.X., Schuh, S. C*., De Cremer, D., & Van Dijke, M. (2021). ProceduralJustice Enactment as an Instrument of Position Protection: The Three-Way
Interaction Between Leaders’ Power Position Stability, Followers’ Warmth, And
Followers’ Competence. Journal of Organizational Behavior. (ABDC A*)•Giurge, L. M., van Dijke, M., Zheng, M.X., & De Cremer, D. (2021). Doespower corrupt the mind? The influence of power on moral reasoning and selfinterested behavior. The Leadership Quarterly. (ABDC A*)•Zheng, M.X. & Van Dijke, M. (2020). Expressing Forgiveness after Interpersonal
Mistreatment: Power and Status of Forgivers Influence Transgressors’
Relationship Restoration Efforts. Journal of Organizational Behavior. (ABDCA*)•Zheng, M. X., Masters-Waage, T. C., Yao, J., Lu, Y., Tan, N., & Narayanan, J.
(2020). Stay Mindful and Carry on: Mindfulness Neutralizes COVID-19 Stressors
on Work Engagement via Sleep Duration. Frontiers in Psychology, 11. (Impactfactor: 2.067)•Zheng, M.X., Yuan, Y.J., Van Dijke, M., De Cremer, D., & Van Hiel, A. (2020)
The Interactive Effect of a Leader’s Sense of Uniqueness and Sense ofBelongingness on Followers’ Perceptions of Leader Authenticity. Journal ofBusiness Ethics, 1-19. (FT50)•Schuh, S.C.*, Zheng, M.X., Fernandez, J. A.*, & Xin, K.R.* (2019). Theinterpersonal benefits of leader mindfulness: A serial mediation model linking
leader mindfulness, leader procedural justice enactment, and employee exhaustionand performance. Journal of Business Ethics, 1-19. (FT50)•Zheng, M.X., Van Dijke, M., Narayanan, J. & De Cremer, D. (2018). When
Expressing Forgiveness Backfires in the Workplace: Victim Power Moderates theEffect of Expressing Forgiveness on Transgressor Compliance. EuropeanJournal of Work and Organizational Psychology, 27(1), 70-87. (Impact Factor =2.208) (ABDC A)•Hung, Y.C., Zheng, X., Carlson, J., & Giurge, L.M. (2017). The Weight of theSaddened Soul: The Bidirectionality between Physical Heaviness and Sadnessand its implication for Product Preference and Donation Appeals. Journal ofMarketing Management, 33(11-12), 917-941. (Impact Factor = 2.392) (ABDC A)

2•Zheng, X., Van Dijke, M., Leunissen, J.M., Giurge, L.M., & De Cremer, D.
(2016). When Saying Sorry May Not Help: Power of the Transgressor Moderates
the Effect of an Apology on Forgiveness in the Workplace. Human Relations, 69,1387-1418. (FT50)•Zheng, X., Fehr, R., Tai, K., Narayanan, J., & Gelfand, M. J. (2015). The
Unburdening Effects of Forgiveness: Effects on Slant Perception and Jumping
Height. Social Psychological and Personality Science, 6, 431-438. (Impact
Factor = 2.325) (ABDC A)•Tai, K., Zheng, X., & Narayanan, J. (2011). Touching a Teddy Bear Mitigates theNegative Effects of Social Exclusion. Social Psychological and Personality
Science, 2, 618-626. (SSCI2015 Impact Factor = 2.325) (ABDC A)*denotes CEIBS faculty members.
SELECTED ON-GOING RESEARCH• Zheng, M.X., Kim, T.Y.*, & Xiang, Y*. (1st RNR). Team job crafting and job
performance. Journal of Vocational Behavior. (ABDC A*).
• Zheng, M.X., Lee, J.*, Zhang, Z., & Gong, M.J. (Under Review). Leaders’ Facial
Femininity and Investors’ Decisions. Journal of Business Ethics. (FT50).
• Zheng, M.X., Farh, J. L.*, Schuh, S.C.*, & Xin, K.R*. (Under Review). Parental
Influence and leader behaviors. Journal of Management Studies. (FT50).
• Chen, C., Wu, W., Ni, D., Zheng, M.X. (Under Review). AI and Unethical ProCustomer Behavior. Academy of Management Journal. (FT50).
• Zheng, M.X. (Under Review). AI and Unethical Behaviors. Shanghai
Government Pearl Elite Talent Fund.
• Zheng, M.X+., De Schutter, L+., Van Dijke, & Wu, W. (In Preparation). Time Will
Tell or Will It?: Power Inequality Hinders Trust Meta-Accuracy Development
Over Time. Targeted at Journal of Applied Psychology. (FT50) (+equalcontributions).
• Zheng, M.X. Gritty Leaders’ Dark Leadership Behaviors (In Preparation).
Targeted at Journal of Management. (FT50).
• Madan, N., Phanish, P., Narayanan, J., & Zheng, M.X. (In Preparation).
Hierarchy Preferences Across Different Cultures. Targeted at Organization
Science. (FT50).
*denotes CEIBS faculty members.
Titles for papers that are under review are simplified to ensure blind peer review.
3AWARDS AND RESEARCH GRANTS•

2023 CEIBS Power of One Service Award•“Time Will Tell or Will it?: Power Inequality Hinders Trust Meta-Accuracy
Development Over Time”, 2023 Academy of Management Best PaperProceedings.

•CEIBS Teaching Excellence Award Nomination 2023.

•

Top 40 under 40 Business School Professors 2021 - Poets & Quants•

CEIBS research grant. Forgiveness Empowers Victims after Workplace Conflict.
2020. ￥ 242,682•CEIBS research grant. Angel, Demon, or Both: A Within-Person Approach toUnderstanding the Dynamic Nature of Helpful and Harmful Behaviors inOrganizations. 2017. ￥135, 000•

Erasmus Trustfonds Scholarship. Research fund. The Netherlands. 2013. € 4000•

Graduate Student Travel Award, The Society for Personality and Social
Psychology, American Psychology Association, USA, 2011.

•NUS Research Scholarship (PhD.) and stipend fully covering tuition and fees,Singapore, 2007 - 2012.

TEACHING CASE PUBLICATION• Fang, Yue, Qian, Wenying, Liu, Luis, Zheng, Xue and Lv, Xinghang. 2021. "步步
高超市的 AI 管理探索". AI management in Bubugao Group. CI-021-077.
SELECTED RESEARCH-LED PRACTICAL PUBLICATIONS AND MEDIACOVERAGE ON MY RESEARCH•••••

Zheng, M.X. Enduring hardship can be detrimental to your mental health. October 6,2022. The Paper News China. Top-hit article on CEIBS official WeChat in 2022.
Zheng, M.X. Paternalistic leadership offers lessons for western executive. September
26, 2022, Financial Times.
Zheng, M.X. Anxiety in the workplace: Are you anxious? Hello, Anxiety! February
2020, Harvard Business Review China.
Zheng, M.X. Career sustainability in the VUCA world. December 2020, Harvard
Business Review China.
Zheng, M.X. What We Can Learn About Team Management from the Reality
Show “Sisters Who Make Waves”. 2020. CEIBS media. Top-hit article on CEIBS4•••••••••••••

official WeChat in 2020.
Zheng, M.X. Jack Ma Can Retire with Confidence… But Will He? September 2018
Yicai China.
Van Dijke, M. How Leaders Can Gain Trust When They Say Sorry. February 2,
2017, Forbes.
Newman, K.M. For managers, saying sorry isn’t enough, September 20, 2016, UC
Berkeley’s Greater Good magazine.
Personeel wantrouwt baas die sorry zegt, May 12, 2016, De Ondernemer.
Sorry is lastig als de baas het zegt, May 18, 2016, Dutch NRC media.
Seppälä, E. Forgiving others literally lightens your step, and 6 other ways science
shows it helps, March 31, 2015, Washington Post.
Dahl, M. Holding a Grudge May Literally Weigh You Down, January 9, 2015,
New York Magazine.
Forgive and Leap High, January 8, 2015, Boston Globe.
Khazan, O. The Forgiveness Boost, January 28, 2015, The Atlantic.
Jacobs, T. The Tangible Benefits of Forgiveness, January 17, 2015, Huffington
Post.
Doty, J.R. On Grudges and Forgiveness, April 26, 2013, Huffington Post.
Hutson, M. Teddy Bears Make You Friendlier -- and Maybe Healthier, April 30,2012, Huffington Post.
Shea, C. The Power of a Teddy Bear, April 29, 2011, The Wall Street Journal.

SELECTED REFEREED CONFERENCE PRESENTATIONS•Zheng, M.X+., De Schutter, L+., Van Dijke, & Wu, W. (2023). Time Will Tell orWill It?: Power Inequality Hinders Trust Meta-Accuracy Development Over Time.
Academy of Management Meeting, Boston, USA. (+equal contribution).

•Zheng, M.X., Kim, T.Y., & Xiang, Y. (2022). Team job crafting and creativity.
Academy of Management Meeting, virtual.

•Zheng, M.X., Yao, J.X., & Narayanan, J. (2020). Mindfulness Buffers the Impactof COVID-19 Outbreak Information on Sleep Duration. International
Association for Chinese Management Research (IACMR), COVID-19 Outbreakand Management Special Session, virtual.

•Zheng, M.X., Farh, J. L., Schuh, S.C., & Xin, K.R. (2020). It Runs in the Family:a goal orientation perspective on parental influence to leadership. Presented at theAcademy of Management Meeting, virtual.

•Zheng, M.X., Lee, J., & Bai, G. (2019). Looks Matter: Influences of
Entrepreneurs’ Facial Masculinity on Investors’ Decisions. Presented at theAcademy of Management Meeting, Boston, USA.

•Zheng, X., Schuh, S. C., Tai, K., Xin, K.R., & Van Dijke, M. (2017) When and5

Why Envious Leaders Become Laissez-Faire Leaders: the role of follower
benevolence and leader hubristic pride. Presented at the Academy ofManagement Meeting, Atlanta, USA.
•Zheng, X., Schuh, S. C., De Cremer, D., & Van Dijke, M. (2015). ProceduralJustice Enactment as a Function of Position Protection: The Moderating Roles of
Follower’s Level of Competence and Character. Presented at the Academy ofManagement Meeting, Vancouver, Canada.

•Giurge, L.M., Van Dijke, M., Zheng, X., & De Cremer, D. (2015). Timeliness:
What and Why Facilitates Timely Decision-making. Presented at the Academy ofManagement Meeting, Vancouver, Canada.

•Zheng, X., Van Dijke, M., Narayanan, J. & De Cremer, D. (2015). How Lowpower Victims Gain Compliance in the Workplace: Withholding ForgivenessLeads to Transgressor Compliance. Presented at the Society of Personality andSocial Psychology, Long beach, USA.

•Zheng, X., Van Dijke, M., Leunissen, J.M., Giurge, L.M., & De Cremer, D.
(2014). When Saying Sorry May Not Help: Power of the Transgressor Moderates
the Effect of An Apology on Forgiveness in the Workplace. Presented at theEuropean Association of Social Psychology. Amsterdam, the Netherlands.

•Zheng, X., Van Dijke, M. & De Cremer, D. (2013). When You Respond “I Care
About You”: the Effect of Reciprocity on Trust Development. Presented at theFirst International Network of Trust, Singapore.

•Zheng, X. & Narayanan, J. (2013). Power and Forgiveness. Presented at theAcademy of Management Meeting, Orlando, USA.

•Zheng, X., Fehr, R., Tai., K., Narayanan, J, & Gelfand, M. (2013). ForgivenessEmpowers Victims After Conflict. Presented at the Society of Personality andSocial Psychology, New Orleans, USA.

•Fehr, R., Zheng, X., Tai., K., Narayanan, J, & Gelfand, M. (2012). Barriers andGateways to Forgiveness in the Workplace: New Directions in Theory andResearch. Presented at the Academy of Management Meeting, Boston, USA.

•Zheng, X., Soman, D., & Narayanan, J. (2012). Sad and Heavy: the Bi-directional
Link between Emotional and Physical Heaviness. Presented at the Society for
Personality and Social Psychology, San Diego, USA.

•Zheng, X., Tai., K., & Narayanan, J. (2011). The Unbearable Heaviness of Being:
Embodied Unforgiveness. Presented at the International Association for Conflict
Management, Istanbul, Turkey.

6

•

Zheng, X., Soman, D., & Narayanan, J. (2011). Embodying Heaviness using
Conceptual and Emotional Primes. Presented at the Association of Psychology
Science Annual Convention, Washington, DC, USA.

•Zheng, X. & Lim, V.K.G. (2011). Lonely and Sleepless: The Interaction Effect ofSocial Exclusion and Insomnia on Cyberloafing. Presented at the Australian andNew Zealand Academy of Management, Wellington, New Zealand.

•Tai, K., Zheng, X., & Narayanan, J. (2010). Tactile Warmth Mitigates Negative
Effects of Social Exclusion to Increase Pro-Social Behavior, with Society for
Personality and Social Psychology, Las Vegas, USA.

TEACHING INTERESTS
I have experience teaching in diverse, international settings including Singapore, theNetherlands, and China. My key teaching areas are in the fields of organizational
behavior, leadership, decision-making, negotiation skills, and power and politics inorganizations. I use a variety of student-centered experiential learning techniques toencourage knowledge retention and application such as experiential exercises, negotiation
exercises, and multi-media case discussion. For most of the courses listed below, I
participated in their planning and development.
TEACHING EXPERIENCE
Courses Taught at China Europe International Business School with the Most
Recent Evaluations• Average teaching evaluation in three years: 2021 (4.76 / 5), 2022 (averageevaluation: 4.82 / 5.0), 2023 (average evaluation: 4.85 / 5).
• MBA Orientation. Core course in the MBA program focusing on team dynamics,
interpersonal skills, cross-cultural cooperation, and effective learning. Evaluation:4.95 / 5.0.
• Organizational Behavior. Core course in the MBA program focusing on
personality, motivation, high-performance teams, and trust. Evaluation: 4.82 / 5.0.
• Leadership Journey. Core course in the MBA program using experiential
exercises, multi-source feedback, and mentoring to develop students’ leadershipskills. Term 1 Evaluation: 4.87 / 5.0. Term 2 Evaluation: 4.89 / 5.0. Term 3
Evaluation: 4.85 / 5.0.
• Managerial Decision Making across Boundaries. Elective course in the MBA
program focusing on pro-active and debiased decision-making strategies at theindividual, team, and organizational level. Evaluation: 4.96 / 5.0.

7• Effective People Management. Core course in the Diploma in Leadership
Development Programme using experiential exercises and case discussions todevelop middle managers’ management skills. Teaching language: Chinese.
Evaluation: 4.80 / 5.0.
• Negotiation Skills. Co-teaching elective course in the EMBA program. Teaching
language: Chinese. Evaluation: 4.84 / 5.0.
• Negotiations in China. Course using negotiation exercises to develop executives’cross-cultural negotiation skills for exchange students visiting CEIBS from:Monash GEMBA, Frankfurt MBA, INALDE EMBA, UAI MBA, ESADE
MMBA, and MIM MBA.
Courses Taught at Rotterdam School of Management:• Corporate Integrity. M.Sc. course. Evaluation: 4.6 / 5.0.
•

Research Methods. Undergraduate course. Evaluation: 9.25 / 10.

Supervision of PhD and Master/MBA Students at Rotterdam School of Management:•Ph.D. student supervision (co-supervisor): Laura M. Giurge. 2012 - 2017

•MBA student supervision: Pavlina Zfirovska. 2013 - 2014

•Master/MBA students’ co-advisor: Hau Yiuwing, Marlous den Bieman, Klaus
Biegelbaue, Miguel Blanca Dieste, Vanja Cabraja, Gijs Franken, Biljana Desancic
2012-2015

SERVICE AND PROFESSIONAL AFFILIATIONS••••••••

Faculty advisor for CEIBS MBA 2023, 2024, 2025
Faculty advisor for CEIBS MBA Social Impact and Responsibility Club in 2023,
2024, 2025
Academic director for Executive Education leadership development diploma
program in 2021, 2022, 2023
Lecturer for EMBA and MBA annual recruitment events in 2022 and 2023
Held a variety of workshops for CEIBS EMBA staff, MBA staff, and EE staff
Faculty organizer for OBHRM research seminar in 2022 and 2023
Member of Academy of Management
Ad-Hoc Reviewer, Journal of Management Studies, Human Relations, Journal ofOrganizational Behavior, Personality and Social Psychology Bulletin, Journal ofBusiness Ethics, Journal of Occupational and Organizational Psychology, LongRange Planning, etc.

8

PROFESSIONAL CERTIFICATES•••

International Teachers Programme, ISBM. Intensive 10-day course for facultyfrom leading business schools with focus on effective teaching methods inbusiness education.
Hogan Assessment Certification. Certified Hogan assessor for coachingleadership development and work performance.
Professional DynaMetric Programs (PDP) Certification. Certified PDP assessor
for coaching leadership development, team dynamics, and work performance.

LANGUAGES•English, fluent; Mandarin Chinese, fluent; French, conversational.

9