Infographic

The Road to Gigabit America:
Frontier’s Cloud Modernization
and AI Journey

Frontier Communications is pioneering the path to digital transformation
with a clear objective: “Building Gigabit America.” Discover how theorganization fast-tracked digital transformation, upgraded to a
cloud-first data stack and improved master data management.

Hear from Jesse Ross, VP of Information Technology at
Frontier Communications, as he shares the company’s
evolutionary journey towards a well-connected future witha modern data lakehouse and generative AI (GenAI).

Solution
Frontier Communications turned to Informatica to unlock the power of its most valuable asset: data.

“Informatica played a role in two big ways: One was data pipelinesand data transformation. We have a lot of systems at Frontier andwe were doing several divestitures and acquisitions. Transforming
data was very important — it needs to be timely with high degreesof quality. And then mastering complex data and making that data
available at scale to our front-end digital applications was superimportant. So, both the data transformation tools and master data
management tools helped us achieve our goal.

”

Results

Fast data management efficiency with cloudmodernization“Informatica plays a key role in how we bring all data together in a data
lake on the cloud.”

Strong business outcomes with AI and cutting-edge tools“You need a data lake for GenAI and it’s really important to have the data
clean and available.”

Enhanced customer experience with a single source ofbusiness data

“Data drives everything that we do, including key business processes withour customers to keep them up to date. And making data available in asingle, secure place and in a more real-time fashion than the traditional
approach is where a lot of our focus is.”Flexible scalability with advanced data architectures“GenAI and chatbots put a lot of stress on your back-end system. You
need to be thinking one or two years ahead of how you’re going to scale
to handle that volume. This is where the microservices, caching and an
event-driven architecture come into play.”

Easy data discovery with a readily accessible API gateway“APIs are a big part of transformation and making the data available anddiscoverable — having an API gateway that’s available with an API portal
makes it easy for engineers at the company and the companies that we dobusiness with to discover and subscribe to relevant APIs.”

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Source: Informatica, From vision to reality: Frontier’s path to “Building Gigabit America” with cloud modernization and AI, 2024

Informatica (NYSE: INFA) brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. When properly
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