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Technical Support Representative
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About This Job
Company: Danaher Corporation
Location: Shinjuku-ku
Category: Other-General
Find what drives you on a team with a more than 75-year history of discovery, determination,and innovation.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on
helping our customers solve their toughest challenges.

Our products serve diverse, global customer needs across a wide range of applications toadvance health, safety and environmentally responsible technologies.

For the exponentially curious, Pall is a place you can thrive and amplify your impact on theworld.

Pall is one of 10 Life Sciences companies of Danaher.

Together, we accelerate the discovery, development and delivery of solutions thatsafeguard and improve human health.

Learn about the Danaher Business System (https://www.danaher.com/how-wework/danaher-business-system) which makes everything possible.

Technical Support Representative is responsible for providing cutting-edge technical support toour customers.

Will play a crucial role in understanding their technical requirements, assisting them with filter
sizing, optimization, and providing solutions to enhance their process.

Will enable our customers to maximize the efficiency and effectiveness of their methods.

This position is part of the Food and Beverage Technical Support Team (SLS) and will belocated in Japan.

Provide unbiased technical support to our Customers and Sales Team in Japan and Korea.

In this role, you will have the opportunity to:+ Process and respond to technical requests from customers, providing accurate and timely
solutions and recommendations.

+ Select and size filters based on technical requirements, considering various factors to ensure
optimal performance.

+ Assist in the elaboration of quotation texts and preparation of offers.

+ Direct inquiries and assign work to subcontractors as needed, ensuring efficient andtimely completion of tasks.

+ Involvement in training sessions and workshops for customers and internal teams toenhance their understanding of technical processes, filter sizing techniques, and optimization
strategies.

The essential requirements of the job include:+ Master's or bachelor’s degree in engineering, Technical Sciences, or a related field.

+ Strong technical background with customer-facing technical experience.

+ Proficiency in utilizing software tools (Microsoft, SAP, Sales-Force) and systems
relevant to technical support.

+ Proficiency in English and Japanese for seamless communication with clients and Teammembers.

+ Readiness to travel.

It would be a plus if you also possess previous experience in:+ Customer-facing experience and working in an international environment.

At Danaher we bring together science, technology and operational capabilities to accelerate
the real-life impact of tomorrow’s science and technology.

We partner with customers across the globe to help them solve their most complex challenges,
architecting solutions that bring the power of science to life.

Our global teams are pioneering what’s next across Life Sciences, Diagnostics,
Biotechnology and beyond.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible
and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives
as a result of these diverse attributes.

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Generated on: 2024-11-09
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