Informa Sustainability Reporting
Methodology
July 2020

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralAbout this Document
This document records the principles and methodologies that Informa uses when gathering and reporting
data used in its sustainability reporting. This includes for our sustainability report, annual report andvarious indices such as the DJSI, CDP etc.
It applies to the 2019 reporting year.

Relevant Policies
This document is written in support of Informa’s policies which guide our reporting programme. This
includes several documents such as:••••

Informa’s Code of Conduct
Informa’s Community Partnerships Policy
Informa’s Paper and Timber Policy
Informa’s Diversity and Inclusion Policy

This list is not exhaustive.

Underlying Reporting Principles
The following principles underlie our approach to sustainability reporting:
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Our reporting is focused on the issues that we consider to be most material to our stakeholders
and our business. We believe the most material issues for us include aspects of: our content, ourcustomers, our communities, our colleagues and the environment.
Alignment with financial reporting boundaries is preferable except where this would lead to thedata being misrepresentative or out of line with stakeholder expectations.
The reporting period for our sustainability reporting is the same as our financial reporting period,
from 1 January to 31 December annually.
All data and information should be a fair reflection of our performance and aims to provide
sufficient transparency for the reader to have confidence in the performance of the business.
We seek to be clear about the definitions, scope and boundaries of our reporting.
The data reported is consistent with the definitions, scope and boundaries stated in this Reporting
Methodology document.
Unless otherwise stated, our sustainability data cover all of Informa’s operations.
o If an incomplete data set can be reasonably completed using extrapolation, a prudent
method should be used.
o If we have any exclusions in our reporting due to data gaps, then those exclusions should
be clearly stated.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralAny assumptions that we make should be clearly stated, and the accounting andcalculation methods explained.
Any material changes in data scope or measurement methodologies versus the previous
reporting years are clearly disclosed.
o•Reporting boundaries
Our business is structured and reported under six divisions:
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Informa Connect
Informa Intelligence
Informa Markets
Informa Tech
Taylor & Francis
Global Support / GroupAs per the protocol for financial reporting, we include the data for any business sold up until the date it issold and begin to include data for any business that is bought from the date the acquisition completes.
Exceptions may be made following any materially significant acquisition or disposal where restating data
would allow a more appropriate comparison of performance, but this would be clearly stated.
Additionally, we may make an exception where such reporting may lead to the data being
misrepresentative or out of line with stakeholder expectations. Again, this would be clearly stated in thiscircumstance.

Use of estimates
In some cases, we need to use estimated rather than actual data to fill data gaps. For example, some of
our offices are shared spaces with other companies and we may not have the ability to measure actualenergy usage for our allocated space; in such cases we may then take an estimate our usage based on ourshare of the building’s floor space. We have stated in this document where such estimates have beenmade. We may also choose to use good practice industry benchmarks/levels where no other data ispractically available.

Restatement of reported data
We think it is important for the business and for the readers of our Sustainability reports to be able to see
our sustainability performance over time. We therefore want to use consistent methodologies, definitions,and scope from year to year to allow this. Sometimes this means that we may need to restate the datafrom previous years as the methodologies we use change.

Data completeness:
To ensure data completeness we obtain a list of Informa offices from the Real Estate team and cross-reference it withthe headcount information obtained from Human Resources (HR). Any discrepancy is investigated with the Real Estate

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: Generalteam or the HR team. The list includes all offices including space rented in coworking facilities (e.g. WeWork). No
environmental data is collected for home-based workers.

Roles, responsibilities and accountabilities
Data is collected from the following sources:•••

Group level contacts in departments such as Finance, Compliance, etc
Divisional level contacts in departments such as HR
Office level contacts for data such as some local office volunteering or some environmental data

The data is then sense checked by Informa’s Sustainability team.

Data assurance
In 2019, Informa’s internal audit team reviewed a selection of externally reported data from the 2018
Sustainability Report. We expect this review will continue in future years.
To further increase our data accuracy and in response to stakeholder requests, we introduced external
assurance over a selection of our data for 2019. These are indicated with an (A) in the table below.
We engaged Bureau Veritas to undertake a limited assurance engagement using the ISAE 3000 assurance
standards. Their conclusion and a summary of the work they performed is included within their assurance
statement which is available on our website at: www.informa.com/sustainability/sustainability-reports.
The following section details the definitions and methodologies we use for each of the five pillars that form
part if our sustainability programme: content, customers, community, colleagues and environment.

Informa PLC | Sustainability Reporting Methodology – July 2020

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Content
Metric: Number of countries sold into
Definition: The total number of countries that Informa sells books, subscriptions or services, or runs
eventsBoundaries: All countries where Informa runs events or directly sells books or subscriptions into
Methodology: Group Finance collects the data at year end from the divisions for use in the Annual
Report.

Metric: Number of new books published
Definition: Number of new books published during the reporting period
Boundaries: All new books published by Taylor & Francis within the calendar year
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: E-books to search and download
Definition: total number of e-books to search and download
Boundaries: All e-books published by Taylor & Francis
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Percentage of e-books
Definition: The proportion of all books available in electronic format
Boundaries: All books published by Taylor & Francis
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Open access journals
Definition: The number of journals that are wholly open accessInforma PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralBoundaries: All journals published by Taylor & Francis
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Open access articles published
Definition: The number of open access articles
Boundaries: All articles published by Taylor & Francis
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Number of journals downloaded through INASP
Definition: The count of all FTDs (Full Text Downloads) downloaded through the INASP Platform
Boundaries: All journals that have been downloaded in the INASP system
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Journal articles downloaded
Definition: The number of journals that have been downloaded by customers
Boundaries: All journals published by Taylor & Francis
Methodology: Data is obtained from a report run by the Research & Analytics Department.

Metric: Proportion of accepted academic articles from developing countries
Definition: The proportion of all accepted articles that are from developing countries
Boundaries: All journal articles reviewed by Taylor & Francis
Methodology: Research & Analytics Department provides the raw data of accepted and rejected articles
by country. The Sustainability team then categorises the countries into Developed, Developing, Economy
in Transition and Major Developed Economy based on the United Nations definition. This then allows thedeveloping country articles to be calculated as a percentage of total.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralCustomers
Metric: Subscriptions to our intelligence products
Definition: The number of Informa Intelligence subscriptions sold to
Boundaries: Informa Intelligence subscriptions
Methodology: Data is obtained from the Informa Intelligence finance system.

Metric: Space across all our exhibitors
Definition: Net floor space sold to exhibitors
Boundaries: All Informa Markets events
Methodology: The Informa Markets Finance team provided the list of events and other revenue sources
which includes product type, number of event attendees and event net floor space. Non-events (i.e.
digital products) are excluded from the calculations.

Metric: People attending our events
Definition: The number of unique attendees at events organised by Informa
Boundaries: All Informa Markets events
Methodology: Data is obtained from Informa Markets Finance team.

Metric: Customers survey about sustainable events
Definition 1: Percentage of customers who said they “strongly agree” or “agree” that the event should be
run in a responsible, sustainable way
Definition 2: Percentage of customers who said that it matters to them that running the event
responsibly and sustainably is important to them
Boundaries: Events which complete the Explori survey data, primarily in Informa Connect and Informa
Tech. In 2020 we will be seeking to add more data in from Informa Markets events.
Methodology: An external party, Explori, conducts customers satisfaction surveys on our behalf. Thesesurveys include questions about the sustainability of events. Informa’s Research and Insights team run a

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: Generalreport from the Explori database. For each question, we use this report to calculate a percentage ofcustomers who said they “strongly agree” or “agree”.

Informa PLC | Sustainability Reporting Methodology – July 2020

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Communities
Metrics: Number of hours volunteered & number and percentage of colleagues volunteering
Definition: The number and percentage of colleagues taking part in volunteering activities, and thenumber of hours volunteered, during the reporting period where these activities are organised,supported or encouraged by Informa
Boundaries: All Informa colleagues including full time and part time but excluding contractors andtemporary workers
Methodology: The number of hours and number of colleagues volunteering is obtained from reports
from the Human Resources (HR) systems in which colleagues book volunteering time. We also collectvolunteering data from our Benefacto volunteering booking system, from SurveyMonkey reports andfrom our global network of Sustainability Champions across the business for volunteering activities not
captured in our HR systems.

Metric: Company donations – cash (A)Definition: The amount of money donated by Informa to charitable organisations
Boundaries: Informa Group
Methodology: This data is obtained from the Group Finance system. We also collect leveraged donations
raised by events but not processed through our finance systems.

Metric: Company donations – volunteer programme costs (A)Definition: The value of time and cash donated by Informa to charitable organisations
Boundaries: Informa Group
Methodology: This data is collected in the ‘Informa Sustainability Report Master Table’ and includes thefollowing volunteer and charity programme organisation costs:•••

Cost of organising volunteering activities at the local and Group level. This is calculated bymultiplying the average cost per person per day (obtained from Group Finance) by the total
number of staff days spent organising volunteering. The time spent organising volunteering is
obtained from the Sustainability Champions.
Cost of employing colleagues during their volunteering activities– calculated by multiplying the
average cost per person per day by the number of days volunteered.
Cost of the Benefacto volunteering booking system.

Informa PLC | Sustainability Reporting Methodology – July 2020

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The number of days volunteered is calculated by adding the data from our HR systems, our Benefacto
volunteering booking system, and any additional volunteering time obtained from the Sustainability
champions.

Metric: Donations in kind (A)Definition: The value of products and services donated by Informa to charitable organisations
Boundaries: Informa Group
Methodology: This data is obtained from our Sustainability Champions and SurveyMonkey surveys. For
events, we collect donations data through our Informa Sustainable Event Management System reporting
process.

Metric: Colleagues fundraising (A)Definition: Private monies raised by Informa colleagues at work or through encouragement or
incentivisation they have received at work
Boundaries: Informa Group
Methodology: This data is obtained from our Sustainability Champions and SurveyMonkey reports, andincludes donations as part of long-term charity partnership, one off donations and amounts raised bycolleagues such as team runs, bake sales, food drives, etc. We also include all monies raised bycolleagues during our annual global Walk The World programme (see indicators below for more
information).

Metric: Tax paid
Definition: The Group’s total tax contribution
Boundaries: Informa Group
Methodology: Total tax contribution is made up of the taxes borne by the Group plus other taxes
generated as a result of our business operations, where we collect tax on behalf of others and provide it
to the relevant government tax authorities. The most significant taxes borne by the Group are
corporation tax and equivalent taxes outside of the UK, and employer social security contributions. The
taxes we collect for others include net payments of VAT and similar taxes outside of the UK, employee
income tax deducted at source and employee social security contributions deducted from pay.
More details can be found at: https://informa.com/investors/tax/

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Metric: Statutory effective tax rate
Definition: The average rate at which Informa’s pre-tax profits are taxed
Boundaries: Informa Group
Methodology: The Statutory effective tax rate is Informa’s statutory tax charge divided by the statutory
profit before tax.

Metric: Number of events to support authors
Definition: The number of events held by Informa to support authors
Boundaries: Taylor & Francis
Methodology: Taylor & Francis holds workshops throughout the year, in various locations around theworld, to train authors better understand the publishing process and help them get published.
Information about each workshop (name, location, attendance, etc) is obtained from Taylor & Francis.

Metric: Number of events to support authors from developing countries
Boundaries: Taylor & Francis
Methodology: The Sustainability team uses the events data provided by Taylor & Francis and thencategorises the countries where each event was held into Developed and Developing based on the
United Nations definition. This then allows the number of workshops in developing countries to be
calculated.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralColleagues
Metric: Headcount (A)Definition: The total number of colleagues on the payroll averaged over the 12-month period
Boundaries: All colleagues in Informa, both part time and full time (excluding contractors)
Methodology: The number of colleagues is calculated monthly based on data obtained from our HR
systems. The annual headcount data is calculated as the average of the monthly headcounts.
Note: for 2018, we calculated the average of monthly headcounts from the date of UBM acquisition.

Metric: Spend on training (A)Definition: The amount of money spent on training each year
Boundaries: Informa Group
Methodology: The training spend is obtained from Group Finance. Spend occurred outside of the UK isconverted to GBP using actual exchange rates at the time of the transactions.

Metric: Colleague turnover (voluntary and involuntary) (A)Definitions: The percentage of colleagues who have left Informa during the year either voluntarily or
involuntarily:•••

Involuntary turnover: percentage of colleagues who have left the business due to terminationof employment by the company through redundancy or the disciplinary process during thereporting year, relative to average headcount.
Voluntary turnover: percentage of colleagues who have left the business through resignation orretirement during the reporting year, relative to average headcount.
Total turnover: percentage of colleagues who have left the business during the reporting year,
relative to average headcount.

Boundaries: All colleagues at Informa, both part time and full time (excluding contractors)
Methodology: The total number of colleagues who left the business voluntarily and those who left
involuntarily is obtained from our HR systems. Turnover is calculated based on the average total
headcount for the year.

Informa PLC | Sustainability Reporting Methodology – July 2020

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Metric: Absenteeism (A)Definition: Average sickness absence per colleague in days.
Boundaries: All colleagues at Informa, both part time and full time, who report sickness data in our HR
systems. Excludes contractors and those who’ve been on long term sickness for 6 months.
Methodology: The total number of sick days is obtained from our HR systems. A sickness rate is thencalculated using the average number of colleagues included in these systems.
Note: Not all parts of the business are using an absence tracking system, so the data provided does notcover every colleague. In 2019, the data reported covered 9,406 colleagues which is 84% of the total
headcount.

Metric: Gender split of all colleagues (A)Definition: The percentage of female colleagues on the last day of the financial year
Boundaries: All colleagues at Informa, both part time and full time (excluding contractors)
Methodology: The total number of male and female colleagues as of 31 December is obtained from our
HR systems. The percentage of female colleagues is then calculated.
Note: colleagues who chose not to report their gender are excluded from the calculations.

Metric: Gender split of management (A)Definition: The percentage of female colleagues in the defined population of managers on the last dayof the financial year
Boundaries: All colleagues at Informa, both part time and full time, who have line management
responsibilities. Excludes contractors
Methodology: The total number of male and female managers as of 31 December is obtained from our
HR systems. The percentage of female managers is then calculated.

Metric: Gender split of leadership group (A)Definition: The percentage of female colleagues in the leadership group on the last day of the financial
year
Boundaries: All colleagues at Informa, both part time and full time, who are part of the leadershipgroup, which is defined as Executives, their direct reports and colleagues on salary of over £150k.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: The total number of male and female colleagues in the leadership group as of 31
December is obtained from our HR systems. The percentage of female colleagues in that group is thencalculated.

Metric: Gender split of board of directors (A)Definition: The percentage of female members of the Board on the last day of the financial year
Boundaries: All Board members of Informa
Methodology: Manual count of board members as of 31 December.

Metric: Gender split of promotions (A)Definition: The percentage of female colleagues as a proportion of all promotions during the year
Boundaries: All colleagues at Informa, both part time and full time, who have been promoted during theyear
Methodology: The total number of male and female colleagues who have been promoted during theyear is obtained from our HR systems. The percentage of female colleagues who received a promotionis then calculated.

Metric: Gender pay gap
Definition: The gender pay gap is the average difference between how much men and women are paid
Boundaries: All Informa colleagues based in the UK
Methodology: We report the UK median gender pay ratio using the UK Government reporting
methodology.
The Group figure for 2018 was calculated by combining the total figures for Informa and UBM entities
that were separately reported that year.
More detailed information is available in our annual ‘UK Colleagues and Pay Report’ available at:https://www.informa.com/gpg/

Metric: Number of Walk The World (WTW) walkers
Definition: Number of WTW participants
Boundaries: All Informa colleagues and external guests

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: The number of walkers taking part in our annual WTW programme is calculated throughthe number of registered participants on our WTW website. For some walks, participants wereregistered manually via sign-up sheets. This data was then sent to the Sustainability team.

Metric: Percentage of Informa colleagues taking part in WTWDefinition: Percentage of WTW participants
Boundaries: All Informa colleagues, both part time and full time (excluding contractors)
Methodology: The percentage of colleagues is calculated using the total number of walkers calculated
above and the total number of colleagues on 1st June, defined to be the ‘peak point’ of the WTW
programme, as many walks take place around this date.

Metric: Distance walked during WTW programmeDefinition: Number of kilometres pledged
Boundaries: All WTW participants, including colleagues and external guests
Methodology: Every walk has a registration page on our WTW website. When colleagues register, theypick the walk distance they will complete (i.e. 5km, 10km etc). Total distance is the sum of all kilometres
pledged by all participants.

Metric: WTW charitable donations
Definition: Amount of charitable donations raised through a combination of colleague and company
donations as part of the WTW programme
Boundaries: Informa Group and external donors
Methodology: Donations raised as part of the WTW programme come from the following sources:• Online donations:
When colleagues registered for a walk, an online fundraising page is created for them. The online
donations total is calculated by adding the donations from all individual fundraising pages.
• Offline donations:Sustainability Champions manually record offline donations for their office/colleagues and submit the
totals to the Sustainability team through a Microsoft form.
• Informa donations:
Informa provides additional funding through office participation bonuses and fundraising competitions.

Metric: Walk the World – employee survey
Definition: Feedback survey post WTW participation

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralBoundaries: All colleagues who participated in WTW and received the survey
Methodology: After WTW, a link to a Survey Monkey feedback survey was sent out to all Sustainability
Champions for them to forward on to colleagues from their office that took part in WTW.

Metric: Colleague engagement survey (A)Definition: Colleagues engagement index score
Boundaries: All Informa colleagues at the date of the survey being conducted
Methodology: The colleagues engagement score is calculated by averaging the percentage of
respondents who agree to each individual statement below:
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I believe strongly in the goals and objectives of the business I work for
I would recommend the business I work for as a good place to work
I am willing to work beyond what is required in my job to help the business I work for succeed
My work gives me a sense of personal accomplishment
I have the equipment/tools/resources I need to do my job effectively

Informa PLC | Sustainability Reporting Methodology – July 2020

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Environment
Metric: Total energy consumption (kWh)Definition: Consumption of energy (in kWh)Boundaries: All Informa sites, power generators used at events and company cars
Methodology: We add up our annual consumption of natural gas, electricity, generator fuel and mobile
fuel.
The calculations for each energy source are explained below.

Metric: Total energy use per revenues (kWh/£m)
Definition: Consumption of energy per million of revenues (in kWh/£m)
Boundaries: All Informa sites, power generators used at events and company cars
Methodology: We add up our annual consumption of natural gas, electricity, generator fuel and mobile
fuel. Total energy use is then divided by total revenues in £m.

Metric: Renewable electricity consumption (kWh)Definition: Consumption of renewable electricity (either purchased or self-generated) in kWhBoundaries: All Informa sites
Methodology: We purchase Energy Attribute Certificates (EACs) for all offices where it is possible andpractical to do so. An EAC, is a certificate that provides information about the environmental attributesof one megawatt hour (MWh) of electricity. Each EAC is retired on our behalf. This demonstrates thatthe electricity we use comes from renewable sources.
In line with good practice, we aim to purchase EACs and retire them in the year they were purchased.
However, to ensure our programme is cost effective, we do use allowances from previous years in thefollowing year if there is a surplus from the previous year. Similarly, should our forecasts purchaseinsufficient EACs for the calendar year, we can choose to use allowances from the following year if EACs
for the year of consumption are unavailable or at an excessive premium due to supply and demand.
Note: some of our offices also generate their own electricity on site.

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Metric: Proportion of renewable energy (%)
Definition: Amount of renewable energy (either purchased or self-generated) as a percentage of totalenergy use
Methodology: We divide the amount of renewable energy by the total amount of energy use.

Metric: Non-renewable energy consumption (kWh)Definition: Consumption of non-renewable energy (in kWh)Boundaries: All Informa sites, power generators used at events and company cars
Methodology: We add up our total annual energy consumption (as calculated above) and subtract ourconsumption of renewable electricity (as calculated above).

Metrics: Natural gas consumption (kWh)Definition: Consumption of natural gas (in kWh)Boundaries: All Informa offices
Methodology: Consumption data is sought for each office with over 50 colleagues and entered in our
Accuvio reporting system by local offices. For each office, any gaps in data are estimated in Accuvio in
the following manner (except in offices and warehouses where we know that natural gas is not used):
1) if actual data was provided for 50% or more of days in the year: data gaps are filled by taking the
average office consumption per m2 (based on the actual data for that office during year);2) if actual data was provided for less than 50% of days in the year: annual data is estimated by taking
the global consumption average per m2 (based on all available consumption data for the year).
Consumption for offices with less than 50 colleagues (including rented desks in shared working spaces)
is estimated based on the same global consumption average per m2.

Metrics: Scope 1 emissions from natural gas (A)Definition: CO2-equivalent (CO2e) emissions from consumption of natural gas
Boundaries: All Informa offices
Methodology: We apply the relevant DEFRA emission factors for natural gas (gross caloric value) to our
natural gas consumption data (as calculated above).

Informa PLC | Sustainability Reporting Methodology – July 2020

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Metrics: Vehicle fuel consumption
Definition: Consumption of fuel in company cars
Boundaries: All fuel used in company vehicles by Informa colleagues for business travel
Methodology: We have company cars in the UK and the Netherlands.
In the Netherlands, we obtain from the local Finance team the list of company cars, along with theemissions in gCO2/km for each car (estimated by the car manufacturer), the contracted km/year andthe number of months the car was used during the year. We then apply an uplift of 22.9% asrecommended by DEFRA. We assume that each driver only uses the company car for company
business half of the time (the rest of the time they might use it for personal travel or to commute, which
is a scope 3 emission source).
In the UK, we obtain a list of company cars from our vehicle supplier (Zenith) with CO2e emissions data
for each car. Distance travelled is recorded each time the car is taken to the garage. We use this data tocalculate the km travelled for each car for the year. Finally, we apply the same 22.9% uplift and divide by
2 to account for personal use.
Fuel use in trucks for the Fort Lauderdale International Boat Show is collected by the local Operations
team based on their financial records.

Metrics: Scope 1 CO2e emissions from vehicles (A)Definition: Consumption of fuel in company cars & CO2e emissions from consumption of vehicle fuelBoundaries: All fuel used in company vehicles by Informa colleagues for business travel
Methodology: We use the distance travelled in km by each company car (as calculated above) and apply
the relevant DEFRA emission factors for passenger vehicles to calculate the tonnes of CO2e for all cars
during the reporting year. We also calculate emissions from the fuel used in trucks at the Fort
Lauderdale International Boat Show by applying the relevant DEFRA emission factors for petrol (grosscaloric value) to the fuel consumption data.

Metrics: Consumption of generator fuelDefinition: Consumption of generator fuel & CO2e emissions from consumption of generator fuelBoundaries: All Informa offices and events

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: We use a material amount of generator fuel at two events: Farm Progress and the Fort
Lauderdale International Boat Show. Fuel usage in generators at both events is collected by local
Operations teams based on their financial records and tracking systems.
All offices with over 50 colleagues are also report any generator fuel used during the reporting year.

Metrics: Scope 1 CO2e emissions from generator fuel (A)Definition: Consumption of generator fuel & CO2e emissions from consumption of generator fuelBoundaries: All Informa offices and events
Methodology: We apply the relevant DEFRA emission factors for diesel fuel (gross caloric value) to ourdiesel generator fuel consumption data (as calculated above).

Metric: Scope 1 emissions from refrigerants (A)Definition: CO2e emissions from refrigerants leaks
Boundaries: All Informa offices
Methodology: We conducted an audit of air-conditioning units (based on DEFRA guidance) at a sample
of offices from around the world to estimate the average leakage rate and average emissions per m2 ofoccupied office space.
We extrapolate this emissions average to all offices to calculate a total CO2e emissions fromrefrigerants.

Metric: Electricity consumption
Definition: Electricity consumption (in kWh) at all Informa offices and warehouses
Boundaries: All Informa sites
Methodology: Consumption data is sought for each site with over 50 colleagues and entered in the
Accuvio system by local offices. For offices with smart meters, the Sustainability team obtains theconsumption data from our energy bureau provider Stark or from the energy supplier portal andupload it into Accuvio.
For each office, any gaps in data are estimated in our reporting system Accuvio in the following
manner:Informa PLC | Sustainability Reporting Methodology – July 2020

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1) if actual data was provided for 50% or more of days in the year, data gaps are filled by taking the
average office consumption per m2 (based on the actual data for that office during year);2) if actual data was provided for less than 50% of days in the year, annual data is estimated by taking
the global consumption average per m2 (based on all available consumption data for the year).
Electricity consumption at warehouses where we do not have actual consumption data is estimatedbased on an average of consumption at other warehouses. This average is different from the officeconsumption average.

Metrics: Location-based & market-based scope 2 CO2e emissions (A)Definition: Location-based & market-based scope 2 CO2e emissions from consumption of electricity
Boundaries: All Informa sites
Methodology: Location-based emissions are calculated using the electricity consumption for each site
calculated above and applying the relevant emission factor from the International Energy Agency.
Market-based emissions are calculated based on specific emission factors provided by energy suppliers
or a factor of 0 for offices where we purchase green electricity, either via the energy supplier or via
energy attribute certificates (EACs) purchased by Informa Group.
We purchase EACs in advance using a forecast of consumption for each office. For countries or regions
where we under-estimated consumption, we purchase additional EACs at the end of the reporting
period once we have actual consumption data. In line with good practice, we aim to purchase EACs andretire them in the year they were purchased.

Metric: Scope 1&2 emissions intensity (A)Definition: Scope 1 and location-based scope 2 CO2e emissions intensity by colleague
Boundaries: Informa Group
Methodology: Emissions intensity is calculated by dividing the sum of scope 1 and location-based scope
2 CO2e emissions by the average headcount.

Metric: Scope 1&2 emissions intensity by revenues
Definition: Scope 1 and location-based scope 2 CO2e emissions per million of revenues (in kWh/£m)
Boundaries: Informa Group

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: Emissions intensity is calculated by dividing the sum of scope 1 and location-based scope
2 CO2e emissions by total revenues in £m.

Metrics: Water use (A)Definition: Water use (in m3)
Boundaries: All Informa offices
Methodology: An average water consumption per colleague is calculated based on primary data from asample of offices. The average consumption is extrapolated to all other offices based on headcount.
Headcount for each office is calculated as an average of the January and December headcounts. For
offices vacated during the year, we use the average between the January headcount and the last fullmonth of occupancy. For offices where we moved in during the year, we use the average between thefirst month of full occupancy and the December headcount.
Note: water use at our events is calculated separately (see below).

Metric: Water use per colleague
Definition: Office water use per colleague (m3/colleague)
Boundaries: All Informa offices
Methodology: Water intensity is calculated by dividing the total water use in Informa offices by theaverage headcount.

Metric: Water use per revenues (m3/£m)
Definition: Office water use per million of revenues (m3/£m)
Boundaries: All Informa offices
Methodology: Water intensity is calculated by dividing the total water use in Informa offices by total
revenues (£m).

Metrics: Scope 3 emissions from water use
Definition: Scope 3 CO2e emissions from water use
Boundaries: All Informa offices

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: We apply the relevant DEFRA emission factors for water use to our water consumption
data (as calculated above).

Metric: Scope 3 emissions from purchased goods & services
Definition: Scope 3 CO2e emissions from the purchase of goods and services
Boundaries: Informa Group
Methodology: Purchased Goods and Services are all goods and services purchased or acquired byInforma in the reporting year. We obtain from the PACE procurement system all spend data, groupedby category.
Spend is assigned to a CEDA category (economic input-output model). Emissions are calculated bymultiplying the spend by the CEDA emission factor. These calculations are performed by EcoAct who
holds a licence to use the CEDA emission factors. Unclassified spend was assigned an average emission
factor based on emission factors used.
Some spend categories are excluded from the calculations as the emissions are calculated separately.
These include spend related to events’ venues, colleagues’ travel and accommodation, utilities, waste
collection, postage and distribution.

Metric: Scope 3 emissions from capital goods
Definition: Scope 3 CO2e emissions from the purchase of capital goods
Boundaries: Informa Group
Methodology: Emissions from capital goods include the extraction, production, and transportation ofcapital goods purchased or acquired by Informa in the reporting year.
As above, emissions are calculated by multiplying Informa’s spend for each category of capital goods(obtained from Procurement) by the CEDA emission factor for each category. These calculations are
performed by EcoAct who holds a licence to use the CEDA emission factors.

Metrics: Well-to-Tank emissions (scope 3 emissions from fuel & energy related activities)
Definition: Upstream scope 3 CO2e emissions associated with extraction, refining and transportation of
the raw fuel sources to Informa sites prior to combustion
Boundaries: Informa Group

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: We apply the relevant DEFRA emission factors for well-to-tank to our natural gas, fuel andelectricity consumption data.

Metrics: Transmission and distribution losses (scope 3 emissions from fuel & energy related activities)(A)
Definition: Scope 3 emissions associated with electricity grid losses (the energy loss that occurs ingetting the electricity from the power plant to Informa sites)
Boundaries: All Informa sites
Methodology: We apply the relevant DEFRA emission factors for transmission & distribution losses toour electricity consumption data.

Metric: Scope 3 emissions from upstream transport & distribution
Definition: Inbound and outbound logistics and distribution of printed products paid by Informa
Boundaries: Informa Group
Methodology: We obtain postage and distribution spend from the PACE Procurement system and apply
the relevant CEDA emission factors for these spend categories. As with ‘Procured Goods & Services’,
these calculations are performed by EcoAct.
Note: Emissions from transport and distributions associated with events are included in the‘Downstream Transportation’ emissions category (see below).

Metric: Office waste (A)Definition: Waste generated at Informa offices
Boundaries: All Informa offices
Methodology: An average amount of waste generated per colleague is calculated based on primarydata from a sample of offices.
The average amount of waste is extrapolated to all other offices based on headcount. Extrapolated
waste is assumed to go to landfill.
Headcount for each office is calculated as an average of the January and December headcounts. For
offices vacated during the year, we use the average between the January headcount and the last fullmonth of occupancy. For offices where we moved in during the year, we use the average between thefirst month of full occupancy and the December headcount.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralNote: waste generated at our events is calculated separately (see ‘Scope 3 emissions from end of life
treatment – events’ below).

Metric: Total waste (tonnes)
Definition: Office waste and books & journals sent for pulping (tonnes)
Boundaries: Informa Group
Methodology: Total waste is calculated by adding office waste (see methodology above) and the wastefrom the disposal of books and journals (see methodology below).

Metric: Total waste per million of revenues (tonnes/£m)
Definition: Total waste per million of revenues (tonnes/£m)
Boundaries: Informa Group
Methodology: Waste intensity is calculated by dividing the total waste by total revenues (£m).

Metric: Scope 3 CO2e emissions from waste (A)Definition: Scope 3 CO2e emissions from waste generated at Informa offices
Boundaries: All Informa offices
Methodology: We apply the relevant DEFRA emission factors for recycling, incineration and landfill
waste generated at our offices (as calculated above).

Metric: Scope 3 emissions from business travel (A)Boundaries: All Informa colleagues
Methodology:-

Emissions from air travel:

Our travel booking provider Egencia provides an emissions report for all flights booked on Egencia.
To account for trips not booked through Egencia, we compard the total spend on flights from Group
Finance against the total air travel spend from Egencia and calculate an uplift factor. We then uplift theemissions data reported by Egencia to calculate the total CO2e emissions from air travel.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: General-Ground transportation:

Emissions from ground transportation include emissions from train travel, taxis, travel in personal carsand in hire cars. Total emissions from ground transportation account for less than 4% of emissions
from air travel. Due to the small size of these emissions, the calculations (detailed below) are based on
estimates.
Train travel:
Train travel is generally booked directly with train companies (instead of Egencia). We obtain the total
expenses on train travel from Group Finance. We then estimate the total distance travelled using an
average cost per km of 0.15 euros. This figure is taken from a European Commission study – “Study on
the prices and quality of rail passenger services” (page 14) for the average cost per km of train travel in the
UK. The UK average was selected because of the large proportion of train trips taken in the UK by
Informa colleagues.
Using the estimated distance travelled, we then calculate CO2e emissions using the DEFRA factor fornational rail travel.
Taxis:
Taxis are not booked through Egencia. We obtain the total expenses on taxis from Group Finance.
We then estimate the total distance travelled in taxis using an average cost of 20 pence for 113.5
metre. This figure is taken from taxi fares in London.
Using the estimated distance travelled, we then calculate CO2e emissions using the DEFRA factor for
km travelled in taxis.
Travel in personal cars:
We obtain the total amount that colleagues claimed on expenses for mileage driven in their own carsfrom Group Finance.
We use the mileage rate used in the US ($0.56 per mile) to estimate a total distance travelled inpersonal cars.
We then apply the DEFRA emission factor for an average car to calculate CO2e emissions.
Hire cars:
We obtain the total spend on hire cars from Group Finance and assume an average cost per km of£0.65 to calculate the total distance travelled in hire cars.
We then apply the DEFRA emission factor for an average car to calculate CO2e emissions.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: General-Hotels:

We obtain from Egencia the total number of hotel nights per country. For each country we apply therelevant DEFRA emission factor for hotel stays. For countries where DEFRA did not provide an emission
factor, we use the emission factor of a neighbouring country.
To account for hotel bookings outside of Egencia, we compare the total spend on hotels from Group
Finance against the total hotel spend from Egencia and calculate an uplift factor. We then uplift the
carbon emissions to calculate the total CO2e emissions from hotel stays.

Metric: Scope 3 emissions from employee commuting
Definition: Scope 3 CO2e emissions from the transportation of colleagues between their homes andtheir worksites during the reporting year (in vehicles not owned or operated by Informa)
Boundaries: All Informa colleagues
Methodology: To calculate emissions from commuting, we use EcoAct’s commuting model whichcalculates an estimated tCO2e emissions per employee per country. Emission factors are calculated foreach country by EcoAct using regional benchmarks and assumptions on transport method, speed anddistance.
We then use the headcount per country data (obtained from HR) to calculate CO2e emissions from
commuting.

Metric: Scope 3 emissions from downstream transportation and distribution
Definition: Scope 3 CO2e emissions from logistics of main contractors and exhibitors at events
organised by Informa
Boundaries: Informa Group
Methodology: Emissions from logistics of main contractors and logistics of exhibitors are calculated
based on a sample of events and extrapolated to all events based on floor space.

Metric: Scope 3 emissions from the use of sold products - digital products
Definition: Scope 3 CO2e emissions from the use of use of digital products by consumers and businesscustomers
Boundaries: Online publications (primary Taylor & Francis’s electronic books and journals) and Informa
Intelligence’s & Informa Tech’s digital products.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology:-

Taylor & Francis online publications:

Emissions from the use of online publications come from the energy consumed by end-users to readthese publications through digital devices.
The total number of journal and ebook downloads is obtained from Taylor & Francis. EcoAct uses thisdata to calculate the total time spent reading our digital publications, using an average reading time perjournals and ebook. We then use an average emission factor per hour of online reading to calculate thetotal CO2e emissions from the use of online publications.
-

Other digital products

We calculate the amount of time spent by customers using our Informa Intelligence and Informa Tech
digital products based on data provided by our Marketing teams. EcoAct then uses an average emission
factor to calculate the total CO2e emissions from the use of these digital products.

Metric: Scope 3 emissions from the use of sold products – events
Definition: Scope 3 CO2e emissions from the use of event space
Boundaries: All exhibitions and conferences organised by Informa Markets, Informa Connect andInforma Tech
Methodology: We calculate the scope 3 emissions from running events, excluding:••

Emissions from waste which is calculated under ‘Scope 3 emissions from end of life treatment –events’ (see below); andEmissions from main contractors and exhibitors which are calculated under ‘Scope 3 emissions
from downstream transportation and distribution’ (see above).

Emissions are calculated based on a sample of primary data and extrapolated to all events based on
total m2 of event space and total number of attendees. These emissions include:•••

Emissions from the energy used at the venues
Embedded emissions from materials used at the events. This includes the extraction,
processing, manufacturing and transportation of the following materials: signage, carpet,
feature areas, stands, paper and lanyards.
Emissions from water use by attendees and exhibitors

Notes: Energy use at venues that we use for our events is categorised as scope 3 as we do not haveoperational control of the venues: i.e. we do not have “the full authority to introduce and implement
our operating policies at the operation” (GHG Protocol definition for operational control).

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralEmissions from attendees’ travel do not form part of our Science-Based Targets as outside of ourcontrol.

Metric: Scope 3 emissions from end of life treatment
Definition: Scope 3 CO2e from the waste disposal and treatment of books and journals
Boundaries: Disposal of printed products, including books and journals
Methodology: We calculate the total weight of books and journals sent for pulping (see methodology
below under ‘Books & journals sent for pulping’) and apply the relevant DEFRA emission factor for
paper waste.
Note: Emissions from waste generated in offices and at exhibitions are each recorded separately.

Metric: Scope 3 emissions from end of life treatment - events
Definition: Scope 3 CO2e from the waste disposal and treatment of products used at events
Boundaries: All exhibitions and conferences organised by Informa Markets, Informa Connect andInforma Tech
Methodology: Emissions from events’ waste are calculated based on a sample of primary data andextrapolated to all events based on total m2 of event space and total number of visitors.
Emissions from the disposal of the waste generated by events, including by attendees as well as wastefrom carpets, signage, lanyards, catering, contractors (e.g. feature build) and exhibitors (stands).

Metric: Scope 3 emissions - Total upstream emissions
Definition: Total upstream scope 3 CO2e emissions
Boundaries: Informa Group
Methodology: In line with the GHG Protocol definition, we calculate the total scope 3 upstream
emissions as the sum of emissions from: purchased good & services, capital goods, energy
transmission & distribution losses, energy (well-to-tank), upstream transportation and distribution(books & journals distribution), office waste, business travel, water use and employee commuting.

Metric: Scope 3 emissions - Total downstream emissions
Definition: Total downstream scope 3 CO2e emissions

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralBoundaries: Informa Group
Methodology: In line with the GHG Protocol definition, we calculate the total scope 3 downstream
emissions as the sum of emissions from: use of sold products (customer use of digital products &services), end of life treatment of sold products (disposal of books & journals) and emissions fromrunning exhibitions. Emissions from running exhibitions include downstream transportation &distribution (logistics of main contractors & exhibitors), use of sold products (events' energy, water &material use), and end of life treatment of sold products (events waste).

Metric: Carbon offsets
Definition: Carbon offsets compensate our emissions by retiring (cancelling) carbon credits. Eachcarbon credit represents a tonne of CO2e that is reduced, avoided or sequestered by a project and iscertified/verified to an internationally recognised carbon accounting standard.
Boundaries: Informa Group
Methodology: After calculating the carbon footprint of our company, we chose to support emission
reduction projects to offset our emissions in line with the Natural Capital Partners’ CarbonNeutral®
Protocol.
We only purchase carbon credits from carbon accounting standards approved by The CarbonNeutral®
Protocol. We retain these credits until they are consumed. Carbon credits are retired from theexchange as soon as Natural Capital Partners hand them over to us.

Metric: Paper use and percentage certified as sustainably sourced (A)Definition: Weight of paper use (in tonnes) and percentage that is sustainably sourced (i.e FSC/PEFC
certification)
Boundaries: Informa Group
Methodology: Paper use data is obtained from Taylor & Francis, Procurement and Informa Markets
Marketing Services. For our offices, paper use is calculated based on a sample of offices where wecollect actual paper usage data. Paper is marked as sustainable in our calculations only if we haveconfirmation that it is from the data owner.

Metric: Paper use per revenues
Definition: Paper use per million of revenues (in tonnes/£m)
Boundaries: Informa Group

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: GeneralMethodology: Paper use intensity is calculated by dividing the total paper use by total revenues in £m.

Metric: Books and journals sent for pulping (A)Definition: Weight of book and journal stock written off and sent for pulping (in tonnes)
Boundaries: Taylor & Francis operations worldwide
Methodology: Each year, we dispose of books and journals that are unlikely to be sold. Some are
donated to charities. Some are sent for pulping.
-Books:The number of books sent for pulping is obtained from Taylor & Francis’ Books Publishing team.
We estimate an average weight of a book of 0.749 kg using a report from our main publisher Bookprint.
We calculate the tonnage of books sent for pulping by multiplying the number of books by the average
weight of a book.
Data reported prior to 2019 was restated as it was calculated based on an average book weight of
0.6778 (which was calculated using a much smaller sample of books).
-

Journals:

The number of journals sent for pulping and the average weight of a journal weight are obtained from
Taylor & Francis’ Journals Production team.
We calculate the tonnage of journals sent for pulping by multiplying the number of journals by theaverage weight of a journal.

(A) – indicates that the KPI is within the scope of external assurance in 2019.

Informa PLC | Sustainability Reporting Methodology – July 2020

Information Classification: General