SERVICE
BULLETIN
PN: 21220076

RELEASE DATE:

October 31, 2017

REVISION DATE(S): March 12, 2018 (Rev B), October 18, 2018 (Rev C), March 05, 2019 (Rev D),
July 31, 2019 (Rev E), September 02 2020 (Rev F)
MODEL:

NewLife Elite, Intensity 10 and VisionAire 5

ISSUE:

IEC 80601-2-69 Oxygen Concentrator Particular Standard Compliance

NOTES:

To ensure NewLife Elite, Intensity 10 and VisionAire oxygen
concentrators are compliant with IEC 60601-1 3.1, select models will
have new alarm conditions, newalarm lights, and labels. As part of the product update, both VisionAireand NewLife units will have identical alarm conditions going forward on
newly manufactured units. These devices will now be IEC 60529 IP21
rather than IPX1. This change will be accompanied by revised alarmlabel, new circuit board part number, and an updated alarm codetroubleshooting tables. Only the model numbers listed in the tablebelow will continue to bear the CE mark on newly produced units andthese will be the only models to be compliant to the latest 60601
standard.

See bulletin 21288973 for details on discontinued NewLife models andtheir replacement model numbers.
Previously manufactured units built without these new alarms and labels
are not required to be updated to the new standard.
When servicing 3-LED model VisionAire units, if a main circuit board
needs replacing, be sure to replace it with CAIRE item CB199. The
previous design CB078 boards are not forwards compatible with 3-LED
VisionAire units. Likewise CB199 is not backwards compatible withprevious design VisionAire 5 units (built with 1 or no LED lights). See

Ref 21220076 Rev F

Page 1 of 5bulletin 21190303 for details on VisionAire main board replacements formodels built with 1 or no alarm LED lights.
When servicing 3-LED NewLife units, if a main board needs replacing,be sure to replace it with CB200 service parts. The previous design
circuit boards (CB154 and CB160) are not forward compatible with 3
LED NewLife models. See bulletin
21329212 for information on retrofitting newer style main circuit boards(CB200) onto NewLife models originally built with 1 or no alarm LEDs.
Specific additional parts and procedures are required to accomplish sucha retrofit.
For devices within manufacturer's warranty, be sure to contact CAIREfor authorized repair service.

ModelVoltage
NewLife Intensity 10
AS099-101
120V, 60Hz
AS099-103
230V, 50Hz
AS099-210
230V, 50Hz
NewLife Elite
AS005-4
AS005-244
AS005-270

120V, 60Hz
230V, 50Hz
230V, 50Hz

AS005-550

230V, 50Hz

AS005-555
VisionAire
AS098-5
AS098-7

230V, 50Hz

AS098-15

230V, 50Hz

Ref 21220076 Rev F

230V, 50Hz
230V, 50Hz

Plug Type

Beginning S/N

IEC Type A, Domestic
CBB0118340001
IEC Type F, mainland Europe CBB0118080334
IEC Type G, UK, Saudi
N/AArabia,etc.
IEC Type A, Domestic
CBB0118420228
IEC Type I, Argentina
CBB0118430021
IEC Type G, UK, Saudi
CBB0118480080
Arabia,etc.
IEC Type F, mainland
N/AEurope
IEC Type F, mainland Europe CBB0118440001
IEC Type F, mainland Europe GPB0118050001
IEC Type G, UK, Saudi
GPB0119030001
Arabia,Etc. Type F, mainland Europe N/A
IEC

Page 2 of 5

Previous VisionAire Alarm Panel

Updated VisionAire Alarm Panel

Previous NewLife Alarm PanelRef 21220076 Rev F

Updated NewLife Alarm Panel

Page 3 of 5

Major changes on updated design NewLife••••••

Additional alarm lights than previous model
Updated warning symbols on label
New Circuit board (no more alarm or solenoid LED lights on board)
Ferrite clamp on wiring to the LED lights
Heat shrink tubing on the circuit breaker, power switch and hour meter
Uses same O2 monitor circuit board as the VisionAire now.

Major changes on updated design VisionAire•
••••
•
•

Additional alarm lights than previous model
Updated warning symbols on label
New plastic switch cover for button panel
New circuit board
New cover over circuit board
Ferrite ring for incoming AC power
Heat shrink tubing on the circuit breaker, power switch, and hour meter

Updated Alarm Conditions for both VisionAire and NewLife
General Malfunction: If any of the conditions listed below occurs, the general light() will illuminate and an audible intermittent alarm will activate. This includes:••••

Obstruction to the flow of oxygen such as a pinch or kink in the delivery cannula, triggered by highproduct tank pressure
High device product tank pressure condition of greater than 33 psig (+/-1)
Low device product tank pressure condition of less than 5 psig (+/-1)
High device temperature of greater than 135°C (275°F), triggered by low product tank pressure if thethermal switch located within the compressor trips (shutting down the compressor)

Oxygen Monitor: The oxygen monitor detects any drop in concentration below 82%. If this occurs, the low
oxygen concentration warning light ()will illuminate. If the low O2 condition persists, an audibleintermittent alarm will also activate in addition to the light.
Power Failure: In the event the unit is operation and a loss of power occurs, the power warning light() will illuminate and an audible intermittent alarm will activate.

Ref 21220076 Rev F

Page 4 of 5

CONTACT:

For technical questions or concerns, contact Technical Service:USA:
800-482-2473
techservice.global@caireinc.com
Europe:+44 (0) 118 936 7060
techservice.global@caireinc.com
For ordering information or general inquires, contact Customer Service:USA:

800-482-2473

customerservice.usa@caireinc.com
Europe:+44 (0) 118 936 7060

customerservice.europe@caireinc.com

Copyright © 2019 CAIRE Inc. CAIRE Inc. reserves the right to discontinue its products, or change theprices, materials, equipment, quality, descriptions, specifications and/or processes to its products at any
time without prior notice and with no further obligation or consequence. All rights not expressly statedherein are reserved by us, as applicable.

Ref 21220076 Rev F

Page 5 of 5