Tufin Technical Account Manager (TAM)
Professional Services Brief
Staffed by seasoned professionals, the TAM program is designed to effectively and efficiently alignyour TOS implementation with your changing business needs, identify process improvements, andincrease team effectiveness.

Account-Level Technical Guidance Maps Our Capabilities to Your
Business Goals
The Technical Account Manager (TAM) is a professional services dedicated contact that will provide
both comprehensive knowledge of the Tufin Orchestration Suite™ (TOS) and a detailed understandingof your complex network, operations, business environment, and people. The TAM is your strategic
advisor to proactively identify and address your unique business demands, opportunities, and risks.
Your TAM works with your organization on a consistent long-term basis as a forward-looking andstrategic project manager. Your team benefits from weekly or monthly meetings to ensure continuous
performance tuning, learn best practices, anticipate strategic adoption of upcoming features, andcontinually guide network security policy program maturity. The relationship with the TAM offers Tufin
an account-wide view of your organization to forge strategic relationships helpful to meet complex
challenges across multiple departments.

The TAM Service:
The TAM provides yourcompany with:
Strategic GuidanceConsistent and knowledgeable point ofcontact
Reporting on your TOS-driven network
security policy improvement projects
Benchmarking of security maturity against
similar organizations
Timeliness of best practice adoption••••

Organizations that Use the TAM Service
Long-term vision and the anticipation of change are requisite to maintain a robust network security
policy both for today and into tomorrow. The TAM service strategically aligns to organizations thatunderstand security is a journey to address immediate business requirements while anticipating andproactively incorporating product adoption to meet future challenges.
Globally and organizationally diverse companies with complex networks require a strategic asset toensure a consistent balance between agility and security. As a strategic asset, your TAM serves asa single-point of contact to provide technical direction, assistance from a high-level view, and help toadopt automation while maturing your network security programs.

Key Relationships
Access to Tufin thought leadership toaddress complex challenges of the future
Ongoing coordination of project
management, engineering, and sales
Active, knowledgeable presence inescalating support issues
Representation of your needs in featuresand release schedules••••

TAM BenefitsYour TAM is proficient in the architecture, design, and development of network security systems
and the full feature set of the TOS. The TAM’s initial focus is to understand your organization’s
business goals and structure, people, processes, and your TOS implementation.
The ongoing partnership with the TAM provides your company with a(n):• Strategic advisor that understands your business and technical environments as they relate•
••
••••
•••

to your TOS uses
Primary point of contact for strategic and tactical advice on TOS
Regular weekly status update and monthly service report
Benchmark on your security maturity compared to similar organizations
Personalized recommendation on upgrades
Plan to track upgrades and use-case expansion
Advocate for your requirements and business cases
Best practices generated by thousands of Tufin customer experiences
Automation guidance for comprehensive risk reduction
Mentor that grows the skill level of your team
Guide to navigate the Tufin corporate network across all functions

Important Product Insight
Customer visibility into Tufin technology
optimizes implementation
Experience-based advice distilled fromthousands of customers
Early access to roadmaps, products, andfeatures
Upgrades the skill level of your team••••Your ongoing success is the metric of your TAM’s success.
www.tufin.com

PSB-10-17

About Tufin
Tufin® is the leader in Network Security Policy Management, serving more than half of the top 50 companies in the Forbes Global 2000. Tufin simplifies
management of some of the largest, most complex networks in the world, consisting of thousands of firewall and network devices and emerging hybrid
cloud infrastructures. Enterprises select the award-winning Tufin Orchestration Suite™ to increase agility in the face of ever-changing business demands
while maintaining a robust security posture. Tufin reduces the attack surface and meets the need for greater visibility into secure and reliable application
connectivity. Its network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy
compliance. Tufin serves over 2,000 customers spanning all industries and geographies; its products and technologies are patent-protected in the U.S.
and other countries. Find out more at www.tufin.com.

Technology Partners & Integrations

Copyright © 2018 Tufin Software Technologies Ltd.
Tufin, Unified Security Policy, Tufin Orchestration Suiteand the Tufin logo are trademarks of Tufin. All otherproduct names mentioned herein are trademarks orregistered trademarks of their respective owners.

www.tufin.com

PSB-03-18