Business Continuity Managementat Vodafone
Vodafone underscores responsible operational risk
management with certification of its Business Continuity
Management system according to ISO 22301.

As a provider for millions of customers using mobile
cellular and fixed-line telephone technologies, Vodafone
depends on its ability to act quickly in any event of abreakdown. Vodafone D2 GmbH had its Business Continuity
Management (BCM) system certified to ensure theirpreparedness to restore interrupted service and strengthen
their brand.

Business Continuity Management certification accordingto the BS 25999 standard provides assurance that in theevent of a failure, the system, and in particular the mostimportant processes, are quickly restarted to ensure no or
only minimal effects on the operation and business of thecompany.

Facts and figures
ClientVodafone D2 Ltd.

Location

Düsseldorf, Germany

Services and support

Business Continuity Management (BCM) Certification

Rules, standards

BS 25999

www.tuv.com/en/bcm

I N I T I A L S I T U AT I O N A N D R E Q U I R E M E N T S

S O L U T I O N S , R E S U LT S

Because they rely on internal BCM systems themselves,
large corporations and public contracting bodies are
particularly demanding when it comes to coherent business
continuity management among their partners. They also
require that any external service infrastructure being
provided is reliable and secure.
Vodafone wanted to confirm the effectiveness of theirsystem with independent, neutral third-party certification.
In addition, the company was looking to not only maintainits BCM quality level but also to continuously improve it.

Within the framework of annual audits, Vodafone isrepeatedly given the opportunity to identify and leverage
improvement potential.
„TÜV Rheinland auditors have extensive experience andhave always been able to precisely determine the maturity
level of our system. At TÜV Rheinland, we employ a service
reputable provider with a positive external image.“ (IngoGeisler, Head of Business Continuity, Corporate Security atVodafone D2)„The certificate is important for many tenders, because it
proves reliability and strengthens customer confidence“.
(Ingo Geisler, Head of Business Continuity, Corporate Security at Vodafone D2)··Certified Business Continuity concept forserious disruptions··Increased trust in your brand··Competitive advantage in tenders

D I D YO U K N OW ?

Companies are increasingly choosing certificationaccording to ISO 22301. In addition to Vodafone,TÜV Rheinland Cert GmbH has successfully
certified the Business Continuity Management
System of Huawei and DZ BANK. The ISO 27001
standard also requires a BCM. Over 500 companies
have been successfully certified according to thestandard by us.

ABOUT TÜV RHEINLAND

TÜV Rheinland is a global leader in independent inspection services, founded nearly 150 years ago. The groupmaintains a worldwide presence of more than 20,000 people; annual turnover is EUR 2 billion. The independent
experts stand for quality and safety for people, technology and the environment in nearly all aspects of life. TÜVRheinland inspects technical equipment, products and services, oversees projects, and helps to shape processes andinformation security for companies. Its experts train people in a wide range of careers and industries. To this end, TÜVRheinland employs a global network of approved labs, testing and education centers. Since 2006, TÜV Rheinland has
been a member of the United Nations Global Compact to promote sustainability and combat corruption.

TÜV Rheinland Cert GmbHAm Grauen Stein
51105 Cologne
Germany
Phone: 0800-888 2378
Fax: 0800-888 3296
tuvcert@de.tuv.com
www.tuv.com/en/bcm® TÜV, TUEV and TUV are registered trademarks. Their use and exploitation requires prior consent.

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