Installation andUser Guide
Triton™ FH-Series
Camerai
427-0102-00-10 - Revision
110 - November 2021
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© 2021 Teledyne FLIR LLC All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied,photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written
permission of Teledyne FLIR LLC.
Names and marks appearing on the products herein are either registered trademarks or trademarks of Teledyne FLIR
LLC and/or its subsidiaries. All other trademarks, trade names, or company names referenced herein are used for
identification only and are the property of their respective owners.
This product is protected by patents, design patents, patents pending, or design patents pending.
Photographs and images appearing in this manual may have been modified for illustrative purposes using commercial
image editing software and may not always reflect an actual product configuration.
The contents of this document are subject to change without notice.
For additional information visit www.teledyneflir.com or write to Teledyne FLIR LLC
Teledyne FLIR LLC
6769 Hollister Avenue
Goleta, CA 93117
Support: https://support.flir.com/
Important Instructions and Notices to the User:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation.
Modification of this device without the express authorization of Teledyne FLIR LLC may void the user’s authority
under FCC rules to operate this device.
Note 1: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant topart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmfulinterference to radio communications. Operation of this equipment in a residential area is likely to cause harmfulinterference in which case the user will be required to correct the interference at the user’s own expense.
Note 2: If this equipment came with shielded cables, it was tested for compliance with the FCC limits for a Class A
digital device using shielded cables and therefore shielded cables must be used with the device.
Industry Canada Notice:This Class A digital apparatus complies with Canadian ICES-003.
Avis d’Industrie Canada:
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Proper Disposal of Electrical and Electronic Equipment (EEE)The European Union (EU) has enacted Waste Electrical and Electronic Equipment Directive
2012/19/EU (WEEE), which aims to prevent EEE waste from arising; to encourage reuse,recycling, and recovery of EEE waste; and to promote environmental responsibility.
In accordance with these regulations, all EEE products labeled with the “crossed out wheeled bin”
either on the product itself or in the product literature must not be disposed of in regular rubbish
bins, mixed with regular household or other commercial waste, or by other regular municipal
waste collection means. Instead, and in order to prevent possible harm to the environment orhuman health, all EEE products (including any cables that came with the product) should beDocument History
Revision

Date

Comment

100

September 2021 Initial Teledyne FLIR release110

November 2021

Thermal video analytics color palette; Vehicle Detection Filter; Differential
analytics item; external illumination support; camera web page
improvements; installation and cleaning instructions improvements;
operating temperature range, low-temperature, and other specifications;
PoE 70W class 8 or 24V AC / DC recommendation

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Product Registration and Warranty
Information
Register your Product with Teledyne FLIR at https://customer.flir.com.
For warranty information, see https://www.teledyneflir.com/support-center/warranty/security/flir-securityproduct-warranties/.

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Table of Contents
1. Camera Overview ........................................................................................................................ 1
1.1

Accessing Product Information from the Teledyne FLIR Website ...................................... 2

1.2

Camera Dimensions ............................................................................................................ 3

1.3

Camera Specifications ......................................................................................................... 4

2. Installation ................................................................................................................................... 7
2.1

Supplied Components ......................................................................................................... 8

2.2

Site Preparation ................................................................................................................... 8

2.3

Supplying Power to the Camera .......................................................................................... 9

2.4

Additional Connections ...................................................................................................... 10

2.5

Connect the Camera ......................................................................................................... 11

2.6

Configure for Networking ................................................................................................... 14

2.7

Mount the Camera ............................................................................................................. 16

2.8

Connect the Camera ......................................................................................................... 16

2.9

Aim the Camera ................................................................................................................. 17

2.10

Check the Boresight .......................................................................................................... 17

2.11

Configure the Analytics ...................................................................................................... 17

2.12

Additional Configuration .................................................................................................... 18

2.13

Attach the Camera to a Supported VMS ........................................................................... 18

3. Operation ................................................................................................................................... 19
3.1

Accessing the Camera ...................................................................................................... 19

3.2

View Settings Home Page ................................................................................................. 19

3.3

Making Changes to Settings ............................................................................................. 20

3.4

Video Page ........................................................................................................................ 22

3.5

Visible Page ....................................................................................................................... 24

3.6

Thermal Page .................................................................................................................... 28

3.7

Illumination Page ............................................................................................................... 30

3.8

Input/Output (I/O) Page ..................................................................................................... 30

3.9Radiometry Page (R models) ............................................................................................ 31

3.10

Video Analytics Page ......................................................................................................... 33

3.10.1

Check the Analytics Calibration ........................................................................... 35

3.10.2Create Analytics Regions .................................................................................... 36

3.11

OSD Page .......................................................................................................................... 38

3.12

Georeference Page ........................................................................................................... 39

4. Configuration ............................................................................................................................. 40
4.1

Network Page .................................................................................................................... 40

4.2

Date & Time Page ............................................................................................................. 41427-0102-00-10 - Revision 110 - November 2021
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Table of Contents
4.3

Users Page ........................................................................................................................ 42

4.4

Alarm Page ........................................................................................................................ 43
4.4.1

Modifying or Defining Rule Triggers .................................................................... 44

4.4.2

Modifying or Defining Rule Actions ...................................................................... 45

4.5

Audio Page ........................................................................................................................ 46

4.6

I/O Devices Page ............................................................................................................... 47

4.7

Messaging Page ................................................................................................................ 49

4.8

Heaters & Fans Page ........................................................................................................ 49

4.9

Cyber Page ........................................................................................................................ 50
4.9.1

Certificates ........................................................................................................... 51

4.9.2

802.1X .................................................................................................................. 52

4.9.3

TLS / HTTPS ........................................................................................................ 52

4.9.4

Services ............................................................................................................... 53

4.9.5

IP Filter ................................................................................................................. 53

4.10

ONVIF Page ...................................................................................................................... 54

4.11

Map Page .......................................................................................................................... 54

4.12

Boresight Page .................................................................................................................. 56

4.13

Scheduler Page ................................................................................................................. 60

4.14

Recording Page ................................................................................................................. 62

4.15

Firmware & Info Page ........................................................................................................ 62

5. Maintenance and Troubleshooting Tips ................................................................................. 66
5.1

Cleaning ............................................................................................................................. 66

5.2

Troubleshooting ................................................................................................................. 66

6. Appendix .................................................................................................................................... 69
6.1

Configuring PTZ Hand-Off ................................................................................................. 69

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Camera Overview

1

Camera Overview

The Teledyne FLIR Triton® FH-Series are ruggedized, multispectral fixed cameras that integrate industryleading thermal imaging with 4K visible imaging to provide reliable intruder-detection capabilities for
perimeter security. Built-in convolutional neural network (CNN) analytics accurately detect and classify
human and vehicle threats moving at high or low speeds, minimizing false alarms and daily operations
costs. Custom scheduling enables security operators to set intrusion analytics to run on visible streams
during the day and on thermal streams throughout the night,establishing optimized coverage for any
lighting condition.
Triton FH-Series R models provide radiometry and can generate alarms determined by detected surface
temperature. During critical alarm events, use the visible imager to immediately assess the alarms andsave valuable seconds.
When the camera is connected to an IP network, it functions as a server, providing services such as
camera control, video streaming, and network communications. The server uses an open, standardsbased communication protocol to communicate with Teledyne FLIR and third-party video management
system (VMS) clients, including systems that are compatible with ONVIF®. These clients can be used tocontrol the camera and stream video during day-to-day operations. For a list of supported VMS clients,
see the product page on the Teledyne FLIR website. The camera streams digital video from the camera
over an IP network using H.265, H.264, and MJPEG encoding, and provides analog video output.

Camera Overview

If help is needed during the installation process, contact the local Teledyne FLIR service representative orcall the support number that appears on the product's page at https://support.flir.com/. All installers andintegrators are encouraged to take advantage of the training offered by Teledyne FLIR; visit
https://www.teledyneflir.com/support-center/training/ for more information.
For safety, and to achieve the highest levels of performance from the camera system, always follow thewarnings and cautions in this manual when handling and operating the camera.
Related Documentation· Triton FH-Series Quick Install Guide· FLIR Security - Accessory Guide· FLIR CGI Interface Description 2.1· NEXUS® CGI WebSockets Manual· FLIR Sensors SDK Programmer’s Guide

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Camera Overview

1.1

Accessing Product Information from the Teledyne FLIR
WebsiteUp-to-date resources for the camera, including the FLIR Discovery Network Assistant (DNA) softwaretool and this installation and user guide, are available from the camera’s product details and support
pages on the Teledyne FLIR website.
To access product information from the Teledyne FLIR website:
1. Open https://www.teledyneflir.com/browse/security/thermal-security-cameras/.

Thermal Security Cameras Page on the Teledyne FLIR Website

2. Find and click the appropriate model, Triton™ FH-Series ID or R. The product details page appears.

FH-Series ID Product Details Page

3. To see specifications and other resources, scroll down.
4. Open the camera’s support page. Click Go to Product Support.

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Camera Overview

Product Support Page (FH-Series ID)

5. Select the relevant tab. For example, to download the DNA tool, open the Downloads tab.
6. To download the resource, click the corresponding Download link.

1.2

Camera Dimensions

The Triton FH-Series camera’s dimensions are (with sunshield):427-0102-00-10 - Revision 110 - November 2021
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Camera Overview

1.3

Camera Specifications
Array Format (NTSC)

FH-3xx models: 320x256
FH-6xx models: 640x512

Detector Type

Long-life, uncooled VOx microbolometer

Pixel Pitch

17 µm

Thermal Frame RateNTSC: 30 Hz or PAL: 25 Hz - user switchable< 9 Hz available

Thermal Sensor& Optics
Optical Characteristics

Spectral Range
Sensitivity (NEdT)
Sensor TypeVisible Light
CameraOptical Characteristics

Model

FOV

Focal Length

F/#

369
R

69° × 56°

9 mm

F1.4

324
R

24° × 18°

13 mm

F1.0

313
R

13° × 10°

25 mm

F1.1

669
R / ID69° × 56°

9 mm

F1.4

644
R / ID44° × 36°

13 mm

F1.0

625
R / ID25° × 18°

25 mm

F1.1

617
R / ID17° × 14°

35 mm

F1.1

612
ID

12° × 10°

50 mm

F1.2

610
ID

10° × 8.2°

60 mm

F1.2

608
ID

8.6° × 6.6°

75 mm

F1.1

7.5 µm to 13.5 µm
R models: <35mK @ 25°C (77°F) F1.0
ID models: <30mK @ 25°C (77°F) F1.0
4K 2160p (3820 x 2160)
Model

Default FOV

Focal Length

F/#

369

98° × 55°

3.6-10mm

F1.5-2.8324

34° × 19°9-22mm

F1.4-1.7313

18° × 10°13-55 mm

F1.6-2.2669

98° × 55°

3.6-10mm

F1.5-2.8644

63° × 35°

3.6-10mm

F1.5-2.8625

36° × 20°9-22mm

F1.4-1.7617

24° × 14°

13-55 mm

F1.6-2.2612

17°×10°13-55 mm

F1.6-2.2

610

14° × 8°13-55 mm

F1.6-2.2608

11°× 6°13-55 mm

F1.6-2.2

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Camera Overview

Temperature
Measurement (Rmodels only)

Measurement
Accuracy

Target below 100°C (212°F): ± 5°C (±9°F) accuracy
Target below 150°C (302°F): ± 5% accuracy
Target above 150°C (302°F): ± 15% accuracy

Object Temperature
Range

High Gain Mode: 0°C to +160°C
Low Gain Mode: 0°C to +600°C

Video TypeIP or analog

Sensitivity

Color: 0.25 Lux (@ (f1.6 AGC On, 30FPS)
B/W: 0.10 Lux (@ (f1.6 AGC On, 30FPS)

Visible Frame Rate

30Hz

IP Video Compression

H.264 / H.265 / M-JPEG
Four independent streams; two visible and two thermal

Measured at 25°C ambient temperature. Inaccuracy can be greater at extreme
temperatures.

Primary Stream

Thermal: VGA (640x512), QVGA (320 x256)
Video

Streaming Resolutions

Visible: 4K (3840x2160) except M-JPEG, 1080p(1920x1080), 720p (1280x720), VGA 640x480
Secondary Stream

Thermal: VGA (640x512), QVGA (320 x256)
Visible: 1080p (1920x1080), 720p (1280x720), VGA
640x480
Thermal Image
Settings

Auto AGC, Digital Detail Enhancement (DDE),
brightness, contrast

Thermal AGC Regionof Interest (ROI)

Default, presets, and user-definable to ensure optimal
image quality on subjects of interest

Image Uniformity
Optimization

Automatic flat-field correction (FFC) - thermal andtemporal triggers

Ethernet

100/1000 Mbps

Network APIs

NEXUS SDK; NEXUS CGI; ONVIF Profiles S, G, T

Digital I/O

Input: two dry alarm contacts
Output: two relay contacts 1A max at 24 VAC / 30 VDC
Configurable between normally open and normallyclosedSupported Protocols

IPv4, HTTP, HTTPS, UPnP, DNS, NTP, RTSP, TCP,
UDP, ICMP, IGMP, DHCP, ARP, IEEE 802.1X

Input Voltage

12 VDC (±10%)
24 VDC (±10%)
24 VAC (±10%)802.3bt

Power Consumption

Nominal: 15W
12 VDC with heaters enabled: 48W
All other input voltages with heaters enabled: 70W

SystemIntegration

Network

GeneralEnvironmental

IP Rating (Dust &Water Ingress)

IP66, IP67

OperatingTemperature Range-40°C to 70°C (PoE 70W class 8 or 24V AC / DC)-20°C to 70°C (PoE 70W class 6 or 12 VDC)

Storage Temperature
Range-55°C to 85°C

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Camera Overview

Compliance &Certifications

Corrosion

MIL-STD 810G, 1000hr salt spray

Humidity

0-95% relativeShock

IEC 60068-2-27

Vibration

IEC 60068-2-64

Vandalism

IK10 (except windows)

Surge Immunity on
Power Lines

EN 55022: 2010 to 4.0kV on AC aux power lines; EN
50130-4:2011; IEC 62599-2:2010

Surge Immunity on
Signal Lines

EN 55022: 2010 to 4.0kV

Surge / Lightning
Protection

TVS 6000V lightning protection, surge protection,
voltage transient protection

FCC Part 15 (Subpart B, class A)
CE Marked
RoHS
IP66, IP67
WEEE
IEC 62368
ONVIF Profile S, G, T

Region entrance / intrusion detection
TamperingVideo Analytics
Loitering
CNN classifier

Cybersecurity

IEEE 802.1X
TLS / HTTPS
User authentication
Access control via firewall
User credentials with policy enforcement
Digest authentication

Specifications are subject to change without notice. For the most up-to-date specs, see the product's web
page on the Teledyne FLIR website.

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Installation2

Installation
CautionA qualified service person should install the camera.
Except as described in this manual, do not open the camera for any reason. Damage to the camera
can occur as the result of careless handling or electrostatic discharge (ESD). Always handle thecamera with care to avoid damage to electrostatic-sensitive components.
Prior to making any connections, ensure the power supply or circuit breaker is switched off.
Be careful not to leave fingerprints on the camera’s infrared optics.
Operating the camera outside of the specified input voltage range or the specified operating
temperature range can cause permanent damage.
At the mounting location, secure the camera before supplying power to it.
This chapter includes information about:· Supplied Components· Site Preparation· Supplying Power to the Camera· Additional Connections

To install the camera, Teledyne FLIR recommends connecting the camera on a bench or in a lab andconfiguring it for networking before mounting and aiming it:
1. Connect the Camera
2. Configure for Networking
3. Mount the Camera
4. Connect the Camera
5. Aim the Camera
6. Check the Boresight
7. Configure the Analytics
8. Additional Configuration
9. Attach the Camera to a Supported VMS
However, circumstances can dictate adjusting the sequence of the steps. For example, you can mountthe camera before configuring it for networking, or connect the camera before mounting it.

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Installation

2.1

Supplied Components

The Triton FH-Series camera kit includes these items:

Teledyne FLIR ships the cameras with watertight cable glands and seal plugs attached to the rear cable
ingress holes.
In addition, the camera kit includes a bag with the following parts:· a T10 Torx wrench· two 10-pin terminal block, for I/O connectors· one three-pin terminal block, for 12 VDC input connector· three two-pin terminal blocks, for 24 VAC output / input connectors

For information about the camera's connectors, see Connect the Camera.

2.2

Site Preparation

Select a suitable location to mount the camera.
Triton FH-Series cameras are intended to be mounted on a medium-duty fixed pedestal mount or wall
mount commonly used in the CCTV industry, at an installation height of at least 4 m (13 ft). Cables exitfrom the back of the camera housing. The mount must support up to 30 lbs (15 kg). For the full list of
mounting and other accessories available for the camera from Teledyne FLIR, see the FLIR Security
Cameras - Accessory Guide.
Mount the camera in a location that allows access for regular periodic cleaning (fresh water rinse),
inspection of mounting integrity and mechanical soundness, and preventive maintenance. Ensure thecamera and the camera mount are routinely inspected on a periodic basis.
If you are powering the camera with PoE 70W class 8 or 24V AC / DC, verify that the operating
temperature is -40°C to 70°C (-40°F to 158°F) with cold start at -40°C (-40°F), 0-95% relative humidity.
For other power sources, see Supplying Power to the Camera.
Consider cable lengths and cable routing. Make sure the cables are long enough, given the proposed
mounting locations and cable routing requirements; do not exceed their specifications; adhere to all local
and industry standards, codes, and best practices; have sufficient dimensions to ensure safety (for power
cables); and adequate signal strength (for video and communications). Before you mount the camera andfit the mounting hardware, route the cables.
In addition, prior to installing the unit and for proper installation and operation, the following requirements
need to be properly addressed:

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Installation· Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system outputs.

Use proper maintenance to ensure that the unit is free from dust, dirt, smoke, particles, chemicals,
smoke, water or water condensation, and exposure to EMI.
· Accessibility: The location used should allow easy access to unit connections and cables.
· Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as

from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables or powercords.
· Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
· Cabling Considerations: Units should be placed in locations that are optimal for the type of video

cabling used between the unit and the cameras and external devices. Using a cable longer than the
manufacturer’s specifications for optimal video signal may result in degradation of color and video
parameters.
· Physical Security: To ensure the unit cannot be disabled or tampered with, it should be installed withsecurity measures regarding physical access by trusted and non-trusted parties.
· Network Security: The unit transmits over IP to security personnel for video surveillance. Proper

network security measures should be in place to assure networks remain operating and free frommalicious interference. Install the unit on the backbone of a trusted network.
· Electrostatic Safeguards: The unit and other equipment connected to it (audio and alarm inputs andoutputs, racks, carpeting, etc.) shall be properly grounded to prevent electrostatic discharge.
Warning
Before drilling into surfaces for camera mounting, verify that electrical or other utility service lines are
not present. Serious injury or death may result from failure to heed this warning.
The physical installation of the unit is one phase of making the unit operational in a security plan. The
goal is to physically place the unit, connect it to other devices in the system, and to establish network
connectivity. In addition to physical installation, installation also consists of setup and configuration.

2.3

Supplying Power to the Camera

The camera itself does not have an on/off switch. Generally, the Triton FH-Series camera will beconnected to a circuit breaker and the circuit breaker will be used to apply or remove power to thecamera. If power is supplied to it, the camera will be in one of two modes: Booting Up or Powered On.
The power cable supplied by the installer must use wires that are sufficient size gauge (16 AWG
recommended) for the supply voltage and length of the cable run, to ensure adequate current carrying
capacity. Always follow local building codes.
Ensure the camera is properly grounded. Typical to good grounding practices, the camera chassis
ground should be connected to the lowest resistance path possible. Anchor a grounding strap to thegrounding lug inside the camera housing (see Connect the Camera) and connect it to the nearest earthgrounding point.
The camera can be powered by:· 12 VDC (±10%)· 24 VDC (±10%)· 24 VAC (±10%)—for example, Teledyne FLIR part number 4124857· PoE IEEE 802.3bt 50W class 6 or 70W class 8427-0102-00-10 - Revision 110 - November 2021
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9Installation

Teledyne FLIR recommends using PoE 70W class 8 or 24V AC / DC. Other power sources limit lowtemperature operation:

Lowest operating
temperature

12V

24V

PoE 50W class 6

PoE 70W class 8

-20°C

-40°C

-40°C

-40°C

•

•

•

•

Cold startDe-icing•

De-fogging

•

•

•

•

•

•

Fog prevention••

If using PoE, make sure the PoE switch or injector is a Power Sourcing Equipment (PSE) device. If using
an external AC or DC power supply, make sure to connect the power supply to the appropriate connector
and connection. The AC / DC power connectors included in the camera kit accept 16 AWG maximum
wire size.
Nominal power consumption is 15W; 48W on 12 VDC with heaters enabled; and 70W on all other input
voltages with heaters enabled.
Warnings· Make sure the camera’s power cable is properly connected. All electrical work must be performed inaccordance with local regulatory requirements.
· Use a UL Listed Power Adapter that meets LPS (Limited Power Source) requirements.
Heaters
Onboard heaters de-fog and de-ice the camera's lenses and other components in the event of, forexample:· A power interruption that disables the camera for an extended period· Freezing rain that covers the lenses and obstructs the images

By default, the heaters automatically turn on and off at certain temperatures. Camera web page users
assigned the role of admin or expert can change the temperature mode for these components, manuallyturn the heaters on and off, and monitor the temperature of the components on the Heaters & Fans Page.

2.4

Additional Connections

Ethernet Connection
The Triton FH-Series camera produces digital (IP) and analog video output. An Ethernet connection isrequired for IP video streaming, configuration, and communication.
The camera's cable gland seals are designed for shielded Category 6 Ethernet cable.
FLIR IP cameras support FLIR UVMS video management systems, along with third-party VMSs. Thesesystems tend to evolve and change over time. Therefore, for up-to-date information, contact the local
Teledyne FLIR representative or Teledyne FLIR Support.
Analog Video Connections
There are two BNC connectors for analog video connections: one for thermal camera video and the otherprovides user-configurable analog visible or thermal video output. Analog video requires a connection toa video monitor or to an analog video matrix switch. To ensure a quality video signal, use cable rated
RG59U or better.

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The camera can output analog video in either NTSC or PAL.
Alarm I/O Connections
The camera provides two alarm input connections and two sets of output connections. The output pins
support a normally open or normally closed idle state; that is, when there is no alarm and when power is
not being supplied to the camera.
Audio I/O Connections
The camera provides a line-level analog audio input, analog-to-digital encoding, and a digital audio
output.
Power to External IR LED Illuminators
The camera provides two 24 VAC output connections for external IR LED illuminators. For information
about the Raytec IR LED illuminators FH-Series cameras support, see the FLIR Security - Accessory
Guide.

2.5

Connect the Camera

Teledyne FLIR recommends connecting the camera on a bench or in a lab and configuring it for
networking before mounting and aiming it.
The camera's interfaces and connections are inside the camera body. A microSD card slot and reset /default button are located on a panel on the side of the camera. To access the side panel, loosen andremove the screws that attach the access cover to the camera. An anti-drop strap prevents the accesscover from falling. Before closing and locking the access cover, make sure to store the anti-drop strap
inside the camera to ensure that the camera remains waterproof.

Side Panel Interfaces
Access CoverSide Panel
LED status indicator—Solid
1 green indicates the camera is
powered and operating.
Recessed Default / Resetbutton—To press the button,
Teledyne FLIR recommends
2using a cell phone SIM or
memory card tray eject tool orsomething similar.

· To reboot and reset the camera to its previously saved settings,

press the button for between 1-3 seconds. The LED flashes red
and green, becomes solid red, and then becomes solid green. To
make sure all of the camera's systems properly boot up, wait acouple of minutes before performing any other operation.
· To reboot and reset the camera to its factory default settings,
press the button for at least 10 seconds. While you are pressing
the button, the LED flashes green and red. When the LED flashes
only red, release the button and the camera reboots.

3 microSD card slot
The USB port is reserved for future use.

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Installation

Important
Use a preformatted microSD card, or format it using the camera's web page or a PC. You can configure
onboard storage or other storage on the edge (SoE) using FLIR UVMS, an approved third-party VMS,
or another ONVIF-compliant client. For more information about using the camera's web page to format
a microSD card, see Recording Page.

Tip
Access the camera's web page, open the Recording Page, and make sure the camera recognizes the
microSD card.
To open the camera's top cover:
1. Through slots in the sunshield, use the Torx wrench supplied with the camera to loosen and remove
the two screws that secure the camera's top cover that are closest to the hinges. Then, loosen andremove the other two screws.
You do not need to remove the sunshield to open the cover. Nonetheless, if you want to remove thesunshield, loosen and remove the screws that attach it to the camera body. Then, carefully remove
the sunshield.
2. Open the camera cover to expose the inside of the camera body and the following connections.

With the Sunshield Removed

Camera Connections

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Connection

Description
Attach a Cat 6 cable from the network switch to the RJ45 connection for a
100/1000 Mbps Ethernet and PoE connection.
A solid green LED indicates an active connection. A flashing orange LED
indicates data traffic between the camera and the network.

LAN
1 (56V 1.6A)
PoE 802.3bt
BNC x 2

T/V—User-configurable
analog visible or thermal Attach analog video cables rated RG59U or higher
to these connectors.
video output; supports
You can enable on-screen display (OSD) on the
OSD
OSD Page. Users assigned the role of admin orexpert can specify the video format of the T/V
Analog thermal video
connector on the Firmware & Info Page.
output; no OSD

23
4

10-pin terminal blockx2
Connect wires from an external power supply, alarm or audio I/O devices, or
IR LED illuminators, to the appropriate pins on the appropriate connector.
Then, insert the connectors into the terminal blocks.

5 DC12V (IN)· Do not connect a DC12V power supply to the AC24V / DC24V IN

connection.
ILLUMINATIONPOWER OUT 1
AC24V· Do not use the DC12V and AC24V / DC24V IN connections at the7

POWER INPUT
24V AC / DC 7.2A

8ILLUMINATIONPOWER OUT 2
AC24V

supply a maximum 4.2A total to external illuminators. They must
be connected to equipment with fireproof enclosures. FH-Series
cameras support Raytec Long-Range Infra-Red illuminator models
VAR2-i6-1, VAR2-i6-2, VAR2-i8-1, VAR2-i8-2, and VAR2-i16-1.
For information about which Raytec illuminator each FH-Seriesmodel supports, see the FLIR Security - Accessory Guide.

6

same time.
· The ILLUMINATION POWER OUT 1 + 2 AC24V connections canAnchor a ground strap to this grounding lug and connect it to the nearest
earth-grounding point.
9

Make sure the camera is properly grounded. Failure to properly
ground the camera can permanently damage the camera.
10-Pin Terminal Block

DC12V IN
Pin

1
-

2
NC

3
+

Pin
Pin
1 AUDIO IN
1 ALARM IN 1
2 GND
2 GND
3 AUDIO OUT
3 ALARM IN 2
4 GND
4 GND
5 GND
5 ALARM OUT 1 NO
6 RS-485-TX-N 6 ALARM OUT 1 COM
7 RS-485-TX-P 7 ALARM OUT 1 NC
8 RS-485-RX-P 8 ALARM OUT 2 NO
9 RS-485-RX-N 9 ALARM OUT 2 COM
10 GND
10 ALARM OUT 2 NC
To use the camera's external IR illumination
feature to turn illuminators on and off, connect
them to ALARM OUT 2.

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2.6

Configure for Networking

You can discover and configure the camera for networking using version 2.3.0.20 or higher of the FLIR
Discovery Network Assistant (DNA) software tool; the camera's web page; or a supported VMS. Using
the DNA tool or the camera's web page requires using the default admin user or any user assigned theadmin or expert role.
Task

DNA Tool

Discover camera IP address•

Configure IP address, mask, and gateway•

Configure IP address, mask, and gateway for morethan one camera at the same time•

Configure DNS settings, MTU, and Ethernet speed

Camera's Web Page

•

•

Notes
· Teledyne FLIR recommends using the DNA tool to discover the camera on the network (version

2.3.0.20 or higher). It does not require a license to use and is a free download from the product's
web page on the Teledyne FLIR website. For more information about using the DNA tool, including
how to configure more than one camera at the same time, see the DNA User Guide. While thesoftware is open, click the Help icon.
· For more information about using a supported VMS to configure one or more cameras at the sametime, see the VMS documentation.
By default, DHCP is enabled on the camera and a DHCP server on the network assigns the camera an IP
address. If the camera cannot connect to a DHCP server, the camera’s default IP address is
192.168.0.250.
· If the camera is managed by FLIR Horizon or Meridian VMS and the VMS is configured as a DHCP

server, the VMS automatically assigns the camera an IP address.
· If the camera is managed by FLIR Latitude VMS or is on a network with static IP addressing, you canmanually specify the camera’s IP address using the DNA tool or the camera's web page.
To configure the camera for networking using the DNA tool:
1. Run the DNA tool (DNA.exe; version 2.3.0.20 or higher) by double-clicking. The Discover List
appears, showing compatible devices on the VLAN and their current IP addresses.

In the DNA Discover List, verify that the camera's status is Online.
If this is the first time you are configuring the camera or if it is the first time after resetting the camera
to its factory defaults, DNA automatically authenticates the camera with the default password for thecamera's admin user (admin).

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Installation

If the admin user password has been changed, you need to authenticate the camera.
In the DNA Discover List, right-click the camera and select Login. In the DNA - Login window, typethe password for the admin user. If you do not know the admin user password, contact the person
who configured the camera's users and passwords.

Click Login, wait for

Ok status to appear, and then click Close.

In the DNA Discover List, verify that the camera's status is Online and Authenticated.
3. Change the camera’s IP address.
Right-click the camera and select IP Setup.
In the DNA - IP Setup window, clear Use DHCP andspecify the camera's IP address. You can also specify
the Mask (default: 255.255.255.0) and Gateway. Then,click Update, wait for
Ok status to appear, and thenclick Close.
To manually specify the camera's IP address using the camera’s web page:
1. Access the camera's web page.
2. On the View Settings Home Page, click System Settings, and make sure the Network Page appears.
4. Click Static IP addressing and then manually specify the camera's Hostname, IP address, Netmask,
and Gateway.
You can also specify the DNS Mode, Name Servers, MTU (maximum transmission unit), and Ethernet
Speed.
5. Click Save. Applying any changes on the Network page requires rebooting the camera.
Close the Cover
Disconnect the camera.
To prevent damaging the camera's internal components while moving it from the bench or lab to its
mounting location, securely close the camera cover. If you removed the sunshield, either re-attach it orbring it to the mounting location.
At the mounting location, to connect the camera, open the cover again. If necessary, remove thesunshield.

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2.7

Mount the Camera

Teledyne FLIR offers accessories to mount the camera as such:
Mount

Wall

Large pole150-230 mm(6-9")

Small pole65-110 mm(2.6-4.3")

CornerPedestal

Illuminator bracket kit (future release)
Wall mount kit (future release)
Accessories

500-1116-00
Large pole
adapter
assembly

500-1121-00
500-1119-00
Small pole
Corner mountadapter
assembly
assembly

500-1120-00
Pedestal mountassembly

Be sure to have the required accessories and tools available.
Install the mounting hardware for the camera according to the instructions for the hardware. If relevant,route power, network, and other cables into the mounting hardware so that they are accessible when thecamera is mounted.
Typically, point the camera towards the ground while
ensuring that the field of view includes as little of theskyline as possible. Teledyne FLIR recommends
mounting the camera with zero horizontal rotation;that is, a 0º installation roll angle. For accurate video
analytics, mount the camera with an installation rollangle within ±5º.
Attach the camera to the mounting surface using
four 1/4"-20 UNC SUS 19mm screws, each with ametal flat washer, a spin washer, and a a 1/4"-20
UNC nut.

Attaching the Camera to a Bracket (Example)

2.8

Connect the Camera
CautionCarefully following these instructions makes sure water does not enter the camera and ensures its
long-term reliability. Teledyne FLIR is not responsible for damage to the camera due to not adhering tothese instructions.
Cables enter the camera body through liquid-tight 3/4" NPT compression glands, each with a gland seal
insert and plugs for unused holes. To ensure watertight seals, the cable outer diameter must be between
0.23"-0.29". If you are using other, non-standard cable diameters, you might need to locate or fabricate
an insert to fit the cable. Teledyne FLIR does not provide cable gland inserts other than those suppliedwith the camera.

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Installation

Carefully loosen and remove the gland nuts.
Remove the appropriate number of cable gland seal plugs.
However, make sure seal plugs are securely in place forall unused gland seal holes.
Route the cables through the gland seals before
terminating and connecting them. In general, terminatedconnectors do not fit through the cable gland. If you needto route a terminated cable through the cable gland, makea clean, singular cut in the gland seal. Then, route thecable through it. Leave the gland nuts loose until you havefinished routing and connecting all of the cables.

Cable Glands (Seal Inserts Not Shown)

Allow enough space for cable egress through the gland. The typical cablebend radius is 50-75 mm (2-3 in). Observe the cable manufacturers'
recommendations regarding bend radius.
According to the information in Connect the Camera, terminate the cables
and then connect them.
To ensure a watertight seal, fully tighten the gland nuts.
Close and Secure the CoverUsing the Torx wrench, alternately tighten the four screws that secure thecover to the camera; torque to 8+0.5 kgf-cm.

Cable Egress Space(75 mm / 3 in Bend Radius)

CautionTo ensure the camera's IP66 and IP67 dust and water ingress ratings, properly and securely close thecamera cover and tighten the screws. Failure to do so can void the camera's warranty.
Re-attach the sunshield, if relevant.

2.9

Aim the Camera

The camera itself is stationary and does not provide physical aiming adjustment. For information about
how to adjust mounting hardware to aim the camera, refer to the instructions for the mounting hardware.

Tips· Aim the camera while you or someone else is monitoring the camera's live video on the camera web

page or in a video stream.
· Aim the camera while supporting the camera's weight with your hand or with the help of someone

else.

2.10

Check the BoresightAt the factory, the visible video image was aligned with the thermal video image. Users assigned the roleof admin or expert can fine tune the camera's boresight to the scene using the camera's web page. For
more information, see Boresight Page.

2.11

Configure the Analytics

Using the Video Analytics Page, calibrate and then configure the camera's onboard video analytics.

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2.12

Additional Configuration

Depending on how you are installing and using the Triton FH-Series camera, and the network and VMS
to which it is connected, initial configuration can also consist of enabling, disabling, or configuring thefollowing settings using the camera's web page:
Settings

User Role· Live video and video streams· Visible imager· Thermal imager· External IR illumination (when enabled)· Current and idle I/O states· Temperature measurement (R models)· On-screen display (OSD)· Georeference· Date and time
· Alarms· Audio· Enabling and configuring external I/O devices· Notification emails· Onboard de-icing heaters and cooling fan· Cybersecurity· ONVIF auxiliary commands and output actions· Map· Scheduled tasks· Format a microSD card
· Firmware, factory defaults, external IR

Any userDefault admin user /user assigned theadmin or expert role

illumination, and other system settings
Users, roles, and passwords

User assigned the admin role

PTZ hand-off

N/A

Some of these configuration tasks can be performed before or after mounting the camera, but others canor should be performed only after mounting and connecting the camera.

2.13

Attach the Camera to a Supported VMS

After you have mounted the camera and discovered or defined its IP address, you can use VMS
Discovery / Attach procedures to attach the camera to a supported VMS.

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Operation

3

Operation

This chapter includes information about how to access the camera and how to operate it using the View
Settings Home Page.

3.1

Accessing the Camera

To operate the camera, you first need to access it. You can access the camera by logging in to thecamera's web page. The camera's web page supports Google Chrome® and other popular web
browsers.
To log in to the camera's web page:
1. Do one of the following:oIn the FLIR Discovery Network Assistant (DNA) tool — version 2.3.0.20 or higher — double-click
the camera in the Discover List.
The DNA tool does not require a license to use and version 2.3.0.20 or higher is a free downloadfrom the product's web page on the Teledyne FLIR website. Download the DNA tool; unzip thefile; and then double-click
to run the tool (DNA.exe). The Discover List appears, showing
compatible devices on the VLAN.

oType the camera’s IP address in a browser’s address bar (when the PC and the camera are on
the same network). If you do not know the camera's IP address, you can use the DNA tool todiscover it.

2. On the login screen, type a user name and the password.
When logging in to the camera for the first time or for the first timeafter resetting the camera to its factory defaults, you need to log inwith the camera's default credentials:
User name—admin
Password—admin
If you do not know the user name or password, contact the person
who configured the camera's users and passwords.
3. When logging in to the camera for the first time or for the first timeafter resetting the camera to its factory defaults, specify a new
password for the admin user and then log back in using the new
password.
Use a strong password consisting of at least 12 characters and at least one uppercase letter, one
lowercase letter, and one number. Passwords can include the following special characters: |@#~!$&<>+_-.,*?= .
The camera's View Settings Home Page appears.

3.2

View Settings Home Page

The View Settings home page displays live video images of the selected view. When a user assigned theexpert or admin role logs in to the camera's web page, the page also displays View Settings menus along
the left side banner and other options.

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Operation

View Settings Home Page - FH-xxx R models - Users Assigned the Admin or Expert Role
Visible Video Images Selected - Default Settings

System Settings
Users assigned the admin or expert role can click System Settings to configure the camera. For more
information, see Configuration.
Live VideoYou can select to view visible (V) or thermal (T) live video images. The live video on the camera's web
page is not the actual video stream. Changes to the video stream, analytics tracking overlay, or onscreen display (OSD) settings might not affect the live video.
You can also set the Live Video Refresh Rate between 1-10 image frames per second (FPS).
The view selected and the Live Video Refresh Rate setting only affect the live
video; they do not affect the camera's video streams nor its analog video output.
If the camera is currently detecting and classifying objects, and generating any
alarms, they appear on the View Settings home page, as well.
Other Options
Additional choices are for Help and Logout.

3.3

Active Alarms

Making Changes to Settings

The camera's configuration files store the following sets of settings:· Factory default settings—The settings when you first connect the camera to power, and whenresetting the camera to its factory default settings (see Firmware & Info Page). A partial factory reset
restores all factory default settings except the settings on the Network Page.
· Saved settings—The settings you save as you operate and configure the camera. When the camera

reboots, it restores these settings. Changes made to any page since saving changes are lost.

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Operation

Tip
Whenever possible, Teledyne FLIR recommends testing new settings before saving them becausesaving changes overwrites the previously saved settings.
View Settings
When you make a change to most View Settings, the Reset and Save buttons
become enabled. For some View Settings, the camera immediately applies thechanges, but does not save them; for example, on the Visible Page and on the
Thermal Page. For others, the camera does not apply changes until you save them.
Regardless of whether the camera has already appliedchanges, to save all changes since the last time these settings
were saved, click Save. This can include earlier changes thatwere not saved.
To restore previously saved settings or the factory default
settings, click Reset. To close the message and return to the page without restoring settings, click theclose icon .
Tip
If you try to navigate to a different page before saving changes, aconfirmation message appears. In most cases, you can click Continue,
which allows you to navigate to other pages and test the setting changes.
Then, you can return to the page and save the new settings. Or, you candiscard the changes; save them; or close the confirmation message without
discarding the changes or saving them by clicking the close icon .
System Settings
When you make a change to most System Settings, the Discard Changes link
and the Save button become enabled. For some System Settings, the camera
immediately applies the changes, but does not save them; for example, on the
Alarm Page and on the Audio Page. For others, the camera does not apply changes until you save them.
Regardless of whether the camera has already applied changes, to save changes, click Save. To discardchanges and restore previously saved settings or the factory default settings, click Discard Changes.
Changes to some System Settings require the camera to reboot; for example,
on the Network Page and on the Date & Time Page. After clicking Save, aconfirmation message appears. To save the changes, and reboot the camera
with the changes applied, click Accept. To close the confirmation message andremain on the page — without discarding the changes or saving them — click
Cancel or click the close icon .

Tip
If you try to navigate away from the page before saving changes, aconfirmation message appears. To leave the page, discard changes,
and restore previously saved settings, click Yes. To close theconfirmation message and remain on the page — without discarding
the changes or saving them — click No or click the close icon .
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3.4

Video Page

The camera provides four IP video streams: two visible streams(V1 and V2) and two thermal streams (T1 and T2). In general,
modifying the default IP video settings is not necessary. In somecases, such as when a stream is sent over a wireless network,
fine-tuning the streams can help reduce the bandwidth
requirements.
To change the settings for a particular video stream, click therelevant button (V1, V2, T1, or T2).

Tips
· Use the default values initially. Then, incrementally modify

and test individual parameters to determine when bandwidthand quality requirements are met.
· On the camera web page and in the camera's cloud web
application, the live video is not an actual video stream.
Changes to stream settings might not affect the live video.
Before saving changes, Teledyne FLIR recommends
checking them using a FLIR UVMS, client program, or thirdparty ONVIF system.
V1 / V2
Codec options for the visible streams are H.264, H.265, or
MJPEG.
Resolution options are 3840x2160 (4K), only available for V1 with
H.264 or H.265; 1920x1080 (1080p); 1280x720 (720p); and640x480 (480p). The Frame Rate range is 5-30 FPS (frames per
second).
T1 / T2
Codec options are H.264 or MJPEG.
Resolution options are 640x512 and 320x256 and the Frame Rate range is 5-30 FPS. 320x256 is thenative resolution of the thermal imager in FH-3xx cameras. If you select 640x512, the FH-3xx camera
upscales the thermal image stream to 640x512.
Codecs, Quality, and Bandwidth
The codec determines which settings are available. The values of those settings can have a significant
impact on the quality and bandwidth requirements of the video stream.
With the H.264 and H.265 codecs, you can set the:· Profile:o High Profile (default for H.264 and the only profile available for H.265)—Designed for HD TV
applications, provides the best trade-off between storage size and video latency. Compared to Main
Profile, it requires 10-12% less storage, but can experience increased latency, depending on thestream structure.
o Main Profile—Designed for SD TV applications, provides good picture quality over lower bandwidth.

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Operation· Rate Control:o CBR (constant bit rate)—The Bit Rate parameter defines the target bit rate; the camera attempts tokeep the video at or near the target bit rate.
o VBR (variable bit rate)—The Bit Rate parameter defines the average bit rate.
· I-frame Interval—Controls the number of P-frames used between I-frames. I-frames are full frames ofvideo and the P-frames contain the changes that occurred since the last I-frame. A smaller I-Frame
Interval results in higher bandwidth (more full frames sent) and better video quality. A higher I-frame
Interval means fewer I-frames are sent and therefore can result in lower bandwidth and possibly lower
quality.
With the MJPEG codec, you can set the Quality between 10-80. Setting a higher value can increase thevideo stream's bandwidth requirements.
Enable Multicast
By default, multicast is enabled. Multicast video packets are shared by streaming clients. Additional
clients do not cause bandwidth to increase as dramatically as with unicast. Video stream requests forch0/stream1 are unicast. Client-specific multicast requests vary according to the client.

Visible 1

Visible 2

Thermal 1

Thermal 2

If more than one camera is providing multicast streams on the network, make sure the Destination
Network IP address is unique for each camera (the Destination Port can be reused). By default, the port
assignment is unique per stream.
The time-to-live field controls the ability of IP packets to traverse network boundaries. A value of 1
restricts the stream to the same subnet. Greater values allow increasing access between networks.
The video streaming uses a protocol generally referred to as RTP, the real-time transport protocol,
although there are actually a number of protocols involved, including the Real-Time Streaming Protocol(RTSP). The video stream URLs incorporate the IP address of the camera. Using the camera's default IP
address, the complete URLs are:
· V1—rtsp://192.168.0.250:554/stream1· V2—rtsp://192.168.0.250:554/stream2· T1—rtsp://192.168.0.250:554/stream3· T2—rtsp://192.168.0.250:554/stream4

To maintain compatibility with legacy systems, the stream names are aliased as: ch0 = stream1, ch1 =stream2, ch2 = stream3; and ch3 = stream4.
By default, RTSP authentication is enabled. To access any of the camera's video streams, you can use
the name and password for any of the camera's users. Users assigned the role of admin or expert candisable RTSP authentication on the Services.

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Operation

3.5

Visible Page

You can adjust the following visible video settings:· Brightness· Contrast (Max Gain)· Hue· Saturation· Sharpness· Focus· Autofocus Push—Activates a one-time autofocus.

Advanced Settings· Night Mode—Set the visible video to:

o Color (day mode)o B/W (night mode)o Auto (default)—Automatically switches the visible video mode
according to light level. When Night Mode is set to Auto, you can set
the thresholds at which the visible video switches from black and white
to color (Night to Day Threshold) and vice versa (Day to Night
Threshold). Specify a value between 0-100, where 0 switches modes ata lower light level (darker) and 100 switches modes at a higher lightlevel (brighter). You can also specify a Switch Time, the transition time
between modes, to Slow, Normal, or Fast.
· Wide Dynamic Range

WDR improves the image quality and amount of detail in high contrast scenes. High contrast scenes
consist of areas with different lighting conditions; some areas are bright and others are dark. Without
WDR, either the bright areas would be overexposed (too bright) or the darker areas would becompletely dark. WDR can produce more detail in both the dark and the bright areas of the image.
This setting enables and determines the level of digital Wide Dynamic Range (dWDR): Off, Low, Mid, orHigh. When dWDR is enabled, the camera digitally enhances the details in each frame. You can427-0102-00-10 - Revision 110 - November 2021
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Operation

increase the dWDR setting as the level of scene contrast increases. To enable and configure Shutter(True) WDR, see Exposure Mode below.
· White Balance—Set according to operating environment:o Auto (default)—Computes the white balance value output using color
information from the entire screen. It is suitable for an environment witha light source color temperature in the range of approximately 2,700 ~
7,500K.
o ATW (Auto Tracking White Balance)—Automatically adjusts the whitebalance in a scene while temperature color is changing. It is suitable foran environment with a light source color temperature in the range ofapproximately 2,500 ~ 10,000K.
o Manual—To activate the factory-optimized white balance setting, click
One Push Trigger . Define the Rgain and Bgain between 0-100 toincrease the red and blue luminance. This setting might not be ideal forevery lighting environment.
· Noise reduction settings

Noise reduction settings are used to reduce or eliminate artifacts that can limit the ability to positively
identify an object. There are two types of noise: luminance and color (chroma) noise. 3D noise
reduction and 2D noise reduction settings reduce luminance noise: dots of varying brightness levels(black, white, and gray). It is not recommended to completely eliminate luminance noise, which can
result in unnatural images. The 3D Noise Reduction and 2D Noise Reduction settings should be
configured after configuring Color Noise Reduction.
o Color Noise Reduction—Controls the noise appearing as red, green and blue dots between lightand dark areas. Four settings are available: Off, Low, Mid, High. High maximizes the blending of thecolor noise with the image, effectively removing the dots, while Low minimizes the blending.
o 2D Noise Reduction—Analyzes individual frames pixel by pixel and frame by frame to eliminate
environmental noise and deliver optimized image quality, especially in low-light conditions. 2D noise
reduction tends to produce superior results for moving objects when applied to areas in the field ofview where movement is present. However, it is less precise than 3D noise reduction. Specify avalue between 0-100, where 0 provides no 2D noise reduction and 100 provides the maximum levelof 2D noise reduction.
o 3D Noise Reduction—Provides superior noise reduction and is recommended for use in extra lowlight conditions. It is especially useful for reducing blur with moving objects. 3D noise reduction
reduces image noise/snow in low-light conditions by comparing adjacent frames. Specify a value
between 0-100, where 0 provides no 3D noise reduction and 100 provides the maximum level of 3D
noise reduction. Increasing the level 3D noise reduction can create more motion blur than 2D noise
reduction on moving objects.
· Backlight Compensation (BLC)— By default, BLC is disabled and thecamera's auto exposure algorithm considers the entire image. For images
with a bright light source that puts the subject of interest in shadow orsilhouette, enabling BLC and selecting the region of interest (ROI) can
improve the image. With BLC enabled, the auto exposure algorithm
considers only the selected ROI. You can select one of the following ROIs:
Upper, Lower, Center 1/3, Center 1/6, Left, or Right.
When the Shutter WDR exposure mode is enabled, BLC cannot beenabled.

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Operation

Backlight Compensation Modes· Gamma—Ensures faithful reproduction of an image. Select 0.45 (default) or 1. When set to 1, theimage displayed on your screen is the same as the original image.
· Exposure Modeo Auto Shutter—A standard exposure mode that produces a natural
image. Select a minimum and a maximum shutter speed.
§ Minimum Shutter Speed—Specify the slowest shutter speed basedon the amount of light in the scene, speed of moving objects, andnoise. If the scene includes fast-moving objects, Teledyne FLIR
recommends specifying a minimum shutter speed faster than 1/25 or
1/30 seconds. The video format determines the minimum shutter
speeds available, as shown, in fractions of a second:
Auto Shutter Exposure
Mode Settings

Minimum Shutter Speed - Auto Shutter Mode
NTSC

PAL

1

1/200

1/40001

1/200

1/40001/2

1/250

1/50001/2

1/250

1/50001/4

1/400

1/80001/4

1/400

1/8000

1/7.5

1/500

1/10000

1/6.251/500

1/10000

1/15

1/800

1/12500

1/12.51/800

1/12500

1/30

1/10001/16000

1/25

1/10001/16000

1/60

1/20001/20000

1/50

1/20001/20000

1/120

1/25001/25000

1/100

1/25001/25000§ Maximum Shutter Speed—Select the fastest shutter speed based on the amount of light in thescene. A faster shutter speed decreases the amount of light entering the sensor and results in adarker image. The video format determines the maximum shutter speeds available, in fractions of asecond:Maximum Shutter Speed - Auto Shutter Mode
NTSC
1/120

1/1000PAL
1/10000

1/100

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26

Operation

Maximum Shutter Speed - Auto Shutter Mode
NTSC

PAL

1/200

1/20001/12500

1/200

1/20001/12500

1/250

1/25001/16000

1/250

1/25001/16000

1/400

1/40001/20000

1/400

1/40001/20000

1/500

1/50001/25000

1/500

1/50001/25000

1/800

1/80001/32000

1/800

1/80001/32000

o Shutter Priority—Specify a fixed shutter speed.
o Flickerless (default)—Eliminates flicker caused by fluorescent lighting in the screening area. Specify
the mode.
§ Mode—Specify the power used for lighting the scene, 50Hz or 60Hz.

o Manual—Specify a fixed shutter speed and the gain.
§ Gain—A higher value increases the sensitivity of the image sensor, which brightens the image andadds details, but also increases the noise level. Specify a value between 0-100.
Shutter Speed - Shutter Priority and Manual Exposure Modes
NTSC

PAL

1/7.5

1/500

1/100001

1/250

1/8000

1/15

1/800

1/12500

1/2

1/400

1/10000

1/30

1/10001/16000

1/4

1/500

1/12500

1/60

1/20001/20000

1/6.251/800

1/16000

1/120

1/25001/25000

1/12.51/10001/20000

1/200

1/40001/32000

1/25

1/20001/25000

1/250

1/50001/50

1/25001/32000

1/400

1/80001/100

1/40001/200

1/5000o Shutter WDR—Enables True WDR. The camera analyzes the exposureand level of detail in multiple frames taken at multiple exposure settingsand shutter speeds; determines the optimal combination of regions within
the scene; and generates a single, composite frame with wide dynamic
range. When Shutter WDR is not enabled, the camera operates in linear
mode; that is, the camera streams every visible frame it takes.
When you change the Shutter Mode, the camera immediately applies the
new setting. When you change the Shutter Mode to or from Shutter
WDR, it can take a few seconds for the camera to apply the new setting.

Shutter WDR Exposure
Mode Settingso Enhanced WDR Level§ 2x (default)—For each frame the camera streams, it analyzes and combines two frames.

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Operation§ 3x—For each frame the camera streams, it analyzes and combines three frames. The camera canstream up to 15 fps, regardless of the Frame Rate setting on the Video page.
· Exposure Comp. (compensation; not available in Manual exposure mode)—0 (no compensation) by

default. You can specify whether the camera's auto exposure algorithm produces a brighter or darker
image by digitally adjusting the camera's F/# and shutter speed. You can specify a value between -2(darkest) and +2 (brightest), in 1/3 increments.

3.6

Thermal Page

In most installations, changing the default settings of the thermal imager is not necessary. However, insome situations and depending on scene, modifying one or more parameters can improve the image. Be
aware that, when conditions change, you might need to adjust the parameters again. Teledyne FLIR
recommends knowing how to restore the factory default settings (see Firmware & Info Page).

AGC ROI
By default, Show AGC ROI is selected. The AGC ROI (region of interest) overlay appears in the live
video on the camera web page. In video streams, the overlay does not appear. By default, the ROI is fullscreen; the AGC algorithm considers the entire image. In some cases, defining an ROI that excludes a
portion of the screen can improve the image. For example, you can define an AGC ROI that excludes thesky, which is cold and can strongly affect the overall image.
CautionThe camera's thermal video analytics rely on accurate and useful AGC settings. Changes to the ROI
can affect those analytics.

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Operation

Defining a custom AGC ROI
To change the size of the ROI: Hover over thehandle in the bottom-right corner of the ROI,
and then click and drag it.

To move the entire ROI: Hover over the ROI, andthen click and drag it.

AGC Image Settings
In some cases, changing the AGC image settings can provide a better image, depending on personal
preferences, display devices, and so on.
· Brightness (Gamma)—Determines the allocation of the 256 “shades of gray” produced by the AGC.

Values above 50 allocate more shades of gray to hotter objects, while values below 50 allocate moreshades of gray to lower temperature objects. Range 0 to 100.
· Contrast (Max Gain)—Increasing contrast can provide a better image, especially for scenes with little

temperature variation. (It might also increase noise due to the increased gain.) Range 0 to 100.

Tip
Changes to the default contrast setting affect scenes with little temperature variation more than theyaffect scenes with greater temperature variation.
· Sharpness (DDE Gain)—Enhances image details and/or suppresses fixed pattern noise. Range 0 to100.
· AGC Filter—Determines how quickly a scene adjusts when a hot object appears (or disappears) within

the AGC ROI. If set to a low value, when a hot object enters the ROI, the AGC will adjust more slowly
to the hot object, resulting in a more gradual transition. Range 0 to 100.
· Palette—Select the color palette the camera uses to indicate detected levels of thermal energy.

WhiteHot and BlackHot are gray-scale palettes; other palettes assign different colors to different
temperatures. When video analytics are enabled for thermal video on the Video Analytics Page, use
the WhiteHot color palette.
FFC (Flat-Field Correction)
At regular intervals or when the ambient temperature changes, the camera automatically performs FFC(also known as Non-Uniformity Correction or NUC). However, you can also manually trigger FFC byclicking Perform FFC. The shutter for the thermal imager closes and provides a target of uniform
temperature, allowing the thermal imager to correct for ambient temperature changes and provide thebest possible image. The thermal image momentarily freezes.

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Operation

3.7

Illumination Page

When external illumination is enabled, the Illumination page isavailable. Users assigned the admin or expert role can enable
external illumination on the Firmware & Info Page.
By default, infrared illumination is set to Auto; when the scene
becomes dark enough, the visible camera video changes from day
mode (color) to night mode (black and white) and turns on theexternal infrared illumination, using the ALARM OUT 2 connection(see Connect the Camera). Likewise, when the scene becomeslight enough, the visible camera video changes from night mode to
day mode and turns off the external infrared illumination. You canspecify the visible camera's Night Mode setting and adjust thenight-to-day and day-to-night thresholds on the Visible Page.
You can set the external infrared illumination to Off. Doing so does not affect the visible camera's Night
Mode setting.

3.8

Input/Output (I/O) Page

On the I/O page, you can:· Enable, disable, and configure the camera's local

I/O pins.

Output Pins
Input Pins

Keep in mind that, when enabled, the camera’s
external illumination setting controls output 2.
For information about the local I/O connector,
see Connect the Camera.

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Operation· Enable and disable the camera's external I/O

output pins.
On the I/O Devices Page in System Settings,
users assigned the admin or expert role canconfigure the camera's external I/O connections
and the device managing those connections withthe camera.

Six Input and Six Output Pins

3.9

Radiometry Page (R models)FH-Series R models detect, measure, and monitor surface temperatures. Because using a thermal
camera for reasonably accurate and precise temperature measurements requires at least a minimum
level of expertise in thermography, Teledyne FLIR recommends training. The Infrared Training Center(http://www.infraredtraining.com/) offers training (including online training) and certification in all aspectsof thermography.
On the Radiometry page, you can create up to four radiometric items. Each item can:· detect the surface temperature in a specific spot in the camera's field of view· detect temperatures over a defined area (box)· detect the difference in temperatures between two spot or box items

For each item, you can enable and disable temperature measurement and alarms, and specify the alarm
condition and threshold. Users assigned the admin or expert role can create and configure alarm rules
and actions triggered by these alarm conditions. For more information about creating and configuring
alarms, see Alarm Page.

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Operation

Enable the camera's radiometry features and then select the temperature units (Kelvin, Celsius, orFahrenheit).
Vehicle Detection Filter
The vehicle detection filter prevents vehicles from triggering false radiometric alarms. It requires vehicle
classification to be enabled on one or more loitering regions on the thermal video. Defining loitering
regions makes sure the camera’s video analytics continue to track moving vehicles that become
stationary. Also, make sure that the loitering regions match the radiometric boxes. See Video Analytics
Page.
To create, enable, and configure radiometric items:
1. Under Radiometric Items, click the spot iconor the differential item icon.

, the box icon,

The item appears in the Radiometric Items list. Spot and box items
appear in the center of the live thermal video image.
2. Move spot and box items to the desired location. Hover over theitem, and then click and drag it.
To change the size or shape of a box, click one of the corners andthen drag it.
3. For differential items, the Add Radiometric Diff screen appears.
Select the spots or boxes to compare.
For boxes, select the type of temperature measurement tocompare (Minimum, Maximum, or Average), and then click Save.
The differential item appears in the Radiometric Items list.
4. With the item selected, you can edit the name of
the item, delete it, or configure it.
5. Enable temperature measurement for the item.
Radiometric data appears.
For spots, the surface temperature detected at the
spot appears under Avg. For boxes, the minimum,
maximum, and average temperatures detected in
the box appear. For differential items, the difference
in detected temperatures appears.
In the Radiometric Items list, a red check icon
indicates that temperature measurement is enabled
for the item. To toggle temperature measurement
for an item, click the check icon.
Alarm Settings
For each item, you can configure the following alarm
settings:· Enable—Enables alarms for the item.
· Result—Determines the data that triggers an alarm. For a spot, the alarm result is the Value of thetemperature detected at the spot. For a box, select one of the following:o Avg—The average of the temperatures detected in the box.
o Min—The minimum temperature detected in the box.
o Max—The maximum temperature detected in the box.
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Operation· Condition—You can select whether a detected temperature Above, Below, or Matches the alarm

threshold value triggers an alarm.
· Threshold—Specify a temperature value in degrees Kelvin, Celsius, or Fahrenheit, depending on thesetting above.
· Hysteresis—Specify the number of degrees above or below the Threshold within which the camera

does not clear the alarm. For example, the Condition is set to Above, the Threshold is set to 30°C, andthe hysteresis is set at 2°C. When the detected temperature rises above 30°C, the camera triggers an
alarm until the detected temperature drops below 28°C.
Likewise, if the Condition is set to Below, the Threshold is set to 30°C, the hysteresis is set at 2°C, andthe temperature drops below 30°C, the camera triggers an alarm until the detected temperature rises
above 32°C.
· Hysteresis Time—Specify the amount of time in seconds that must pass before the camera triggers an

alarm, after the alarm condition and threshold have been met. This can be a powerful tool for avoiding
false alarms.

3.10

Video Analytics Page

The camera's advanced onboard video analytics:· Incorporate convolutional neural networks (CNN) technology· Intrusion and loitering detection· Classify detected objects as human or vehicle· Can be configured separately for the visible video and for the thermal video

On the Video Analytics page, you can:· Enable or disable the analytics—By default, analytics are disabled. When enabling video analytics forthermal video, use the WhiteHot color palette (see Thermal Page).
· Turn the Auto mode on or off—When enabled, the camera's onboard analytics automatically switch

between the visible video (day mode) and the thermal video (night mode), according to the amount oflight in the field of view.
· Enable the video analytics on only the visible video or only on the thermal video.
· Check the analytics calibration on both the visible and the thermal video.

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Operation· For both the visible and thermal video, create and configure tripwires, intrusion detection or loitering

regions, and masking regions. By default, tripwires or regions have not been defined, and alarm rules
are disabled.
· Enable and configure the analytics tracking overlay.

The camera immediately applies and saves changes to settings on the Video Analytics page, affecting
the live video images, video streams, and analog video output.
Detection and Classification
The camera's video analytics detect intrusion or loitering and classify detected objects separately foreach region. In the analytics tracking overlay, H indicates a detected and classified human; V indicates avehicle.
Overlay Settings
Enable and configure the video analytics tracking overlay in the video streams. You can enable or disable
the following:
Overlay
Setting

Description

Comments

EnableGlobally enable or disable the analytics
overlay.

Enable one or more individual video
streams.

Zones

Show intrusion regions, loitering regions,and tripwires.

Human Tracks

Show detected objects classified as
humans.

Vehicle Tracks

Show detected objects classified as
vehicles.

Show Class

When tracks are enabled, show theclassification of the detected objects:
human (H) or vehicle (V).

Show Lines

When tracks are enabled, show the lines
for the detected objects according topositions from prior frames; helps visually
represent speed and direction.

Show Boxes

When tracks are enabled, show a box
around the track.

Enable Show Class, Show Lines, orShow Boxes.

Enable Human Tracks or Vehicle
Tracks.

Enable Human Tracks or Vehicle
Show tracks only when they are active; that
Tracks.
Show Triggered is, when they are triggering a tripwire,
Enable Show Class, Show Lines, or
intrusion, or loitering alarm.
Show Boxes.
· Does not override the global analytics

Enable the analytics
tracking overlay for
individual video streams.

overlay Enable setting above. For theoverlay to appear in a stream, theglobal setting and the stream must be
enabled.
· The live video on the camera's web
page is not the actual video stream.
Therefore, enabling the tracking
overlay for a stream might not affectthe live video.

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Operation

To configure the camera's video analytics:
1. Make sure the camera is mounted in its final location and properly aimed.
2. On the Georeference Page, specify the camera's installation height, tilt angle, and roll angle.
3. Enable the analytics overlay.
4. Check the Analytics Calibration.
5. Create Analytics Regions.
Users assigned the expert or admin role can enable, modify, or define alarm rules on the Alarm Page.

3.10.1

Check the Analytics Calibration

Before you can check the camera's video analytics calibration, you need to specify the camera's
installation height, tilt angle, and roll angle on the Georeference Page.
1. Make sure that a person about 1.8m (5" 11') tall is in the camera's field of view.
2. On the Visible tab of the Video Analytics page, make sure analytics are enabled.
3. Expand Overlay Settings, and make sure Overlay Enable is On.
4. Click Display Target. A box simulating a 1.8m (5" 11') human appears in the live video for about 10
seconds and then automatically disappears. Make sure the height of the box corresponds to the sizeof the person standing in the camera's field of view.

Checking Calibration - Visible

Tip
If the height of the box does not correspond to the size of the person:· On the Georeference Page, verify the camera's installation height, tilt angle, and roll angle.
· On the Boresight Page, verify the visible and thermal video vertical fields of view are properlyaligned.
5. Open the Thermal tab, make sure the analytics are enabled, and repeat the previous steps.
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Operation

3.10.2Create Analytics Regions

Create separate analytics regions for the visible video and for the thermal video; for example, to define
separate regions according to the time of day. You can also create a masking region; a region that does
not generate intrusion alarms.
The mode and tab selected determine the tripwires, regions, and labels that appear in the live video. The
tab selected determines the live video, the regions that you can create and modify, and the labels thatappear in the live video (when the analytics overlay is enabled).

Mode

Tab &
Live
Video

VisibleVisibleThermalVisibleThermalThermalVisibleThermalTripwires and Regions
VisibleCreate / Modify

ThermalLabelsCreate / Modify

Yes

Yes

No
N/A

No

Yes

Labels

N/A
No
Yes

Yes
Yes
No

When the analytics overlay is enabled for the Video Analytics page live video, tripwires and analytics
regions are labeled according to analytics region type, T = Tripwire or A = Area (intrusion / loitering);
unique region ID number; and video image type, T = thermal or V = visible. For example, T1-T = Tripwire
1 on the thermal video and A3-V = Area 3 on the visible video.
To create a region:
1. Select either the Visible or the Thermal tab.
2. Under Add Region, click the appropriate icon to create a tripwire; anintrusion or loitering detection area; or a masking region.
When creating a tripwire, draw it from left to right; this ensures theone-way arrows on the Direction buttons and in the analytics overlay
visible.
3. Specify each point of the region by clicking and releasing on the live video image. Do not click anddrag. Also, do not draw one region line or border over another. For tripwires, the maximum number ofpoints is 16.
4. To finish creating the region, double-click on the last point.

Creating a Tripwire on the Visible Video

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Operation

Tips· Remember to create analytics regions for both the visible and thermal video images, if desired.
· To cancel creating a region, press Esc.
· To modify the settings for or to delete an existingregion, click the region either in the region list or in thelive video image.
o To move or adjust the region points, tripwires, or an
entire region, click on a point, line, or border, anddrag.
o To delete a region, click the trash icon .
After creating a region, you can configure the following:
Region type

Direction

Human and Vehicle
Classification

Tripwires••

Intrusion•

Loitering•

Masking

N/A

Loitering Time•

Configuring a Region

After drawing at least two tripwires or detection areas for either the visible or the thermal video images,
you can establish dependency between them.
Tripwires—The direction over a tripwire is controlled by the configured direction, and also by the
direction in which the tripwire line was drawn. A direction to the right is to the right of a person movingfrom the first point to the second point of the line, and so on.
Masking regions—The region of the video image that does not generate alarms. For example, toeliminate alarms from trees or bushes moving in the wind. You can create a total of two masking regions
for both the visible and thermal video; that is, you can create one masking region for each or two for
either the visible or the thermal video.

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Operation

Note
The camera provides intrusion detection masking, not privacy masking. Analytics are disabled formasking regions, and the camera does not generate alarms. However, the region itself appears in thevideo image.
To establish dependency between two regions:
1. Select a region and then click Set Dependency.
2. Select the region dependent on the previously
selected region.
3. Define the amount of time during which an object
triggers an alarm if it is detected by both regions.
4. Click Save.
To remove a dependency:
Click the link icon corresponding to the dependent
region.

3.11

OSD Page

For each IP video stream (V1, V2, T1, and T2) and for the analog
video output (AV), you can:· Enable or disable the camera's on-screen display (OSD)· Enable or disable the camera name· Enable or disable the date & time

You can also specify:· Text Color—Black or white, with or without a background· Font Size—Small, medium, big, or giant· Position Camera Name—Top or bottom; left, center, or right· Position Date & Time—Top or bottom; left, center, or right· Bold text

When OSD is enabled for the V1 or T1 stream, the OSD appears in
the live video on the camera web page. Enabling OSD on the V2 or
T2 stream, or on the analog video, does not affect the live video on
the camera web page.

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Operation

3.12

Georeference Page

You can specify the camera's geographical location and mounting
position:· Latitude, in degrees North or South· Longitude, in degrees East or WestTo obtain the camera's latitude and longitude, use a map or amobile GPS device.
· Ground Altitude, in meters above or below sea level· Installation Height, in meters above the ground (must be greaterthan zero)Installation Tilt

Installation Roll

The vertical angle of the camera;
when a camera is pointing down
(below horizontal), the tilt angle
is negative.

Orientation

The horizontal rotation angle of
The direction the camera is
the camera; facing a camera
pointing, between 0-360 degrees
leaning to the right, the roll angle from North.
is negative.
Teledyne FLIR recommends
mounting the camera with a 0º
installation roll angle. For
accurate video analytics, mountthe camera with an installationroll angle within ±5º.

· Gyroscope—You can copy the camera's installation tilt and installation roll angles from the camera's

onboard gyroscope.

Tip
The camera's configuration files do not store factory default Georeference settings. To restore
Georeference settings to the camera's factory condition, manually change them to zero (0).

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Configuration

4

Configuration

Users assigned the admin or expert role can click System Settings on the View Settings Home Page toaccess the following configuration pages:· Network Page

· Cyber Page

· Date & Time Page

· ONVIF Page

· Users Page

· Map Page

· Alarm Page

· Boresight Page

· Audio Page

· Scheduler Page

· I/O Devices Page

· Recording Page

· Messaging Page

· Firmware & Info Page

· Heaters & Fans Page

In addition, Triton FH-Series cameras can hand-off detection events to a supported PTZ camera using an
ioi PTZ Tracker (trk-101-P). For information about how to configure the PTZ Tracker for this hand-off, see
Configuring PTZ Hand-Off.
For information about making, apply, and saving changes on System Settings pages, see Making
Changes to Settings.

4.1

Network Page

When a user assigned the expert or admin role clicks System Settings, the Network page appears.

If you do not know how to configure these settings, contact your network administrator.
The DHCP (default) and Static buttons at the top of the Network page specify the IP address mode. If theIP address mode is set to DHCP but a DHCP server is not available on the network, the camera's IP
address defaults to 192.168.0.250.
If the IP address mode selected is Static, specify:· IP—The camera's IP address.
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Configuration

Caution
After changing the camera's IP address, the PC you are using to access the camera's web pagemight no longer be on the same network as the camera and can no longer access the camera's web
page. To access the camera web page again, change the PC's IP address to be on the same
network as the camera.
· Netmask—The default value is 255.255.255.0.
· Gateway

The Hostname Mode can be set to DHCP or Static (default); if set to Static, specify the hostname for thecamera's server.
· DNS Mode—When the IP address mode is DHCP, you can set the DNS Mode to DHCP or Static.

When the IP address mode is Static, the DNS Mode is also Static.
When the DNS Mode is set to Static, specify:o Name Server 1—The primary domain name server that translates host names into IP addresses.
o Name Server 2—A secondary domain name server that backs up the primary DNS.
You can also specify the:· MTU—Maximum transmission unit, the largest amount of data that can be transferred in one physicalframe on the network. For Ethernet, the MTU is 1500 bytes (the default setting). For PPPoE, the MTU
is 1492. Valid values are 1000-1500.
· Ethernet Speed—When set to 100Mbps (default), the camera supports 100Mbps. When set to Auto,the camera supports 100/1000 Mbps.

4.2

Date & Time Page

The camera can obtain the date, time, and time zone from an NTP server.

When DHCP IP addressing is enabled on the Network Page, you can configure the camera to obtain the
NTP server information from the DHCP server.
To manually specify one or more NTP server addresses, under NTP Server, click Manual and specify theaddress(es). Use a comma to separate more than one addresses.
To manually configure the camera's time zone, time, and date:
1. At the top of the page, click Manual.
2. Specify the time zone and whether it is currently daylight saving time.
3. Copy the local PC's time or specify the hour, minute, second, AM or PM, and date.

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Configuration

Tip
Email notifications and other camera features require configuring the camera’s system time to be thecurrent time. You can configure email notifications on the Messaging Page.

4.3

Users Page

Only users assigned the admin role can add users and change or set all passwords.

Users assigned the expert role only see the user currently logged in, and cannot add, edit, or delete auser.
To maintain security of the system, set up user names and passwords for each required login account.
The camera limits user name length to 29 characters. Passwords must be at least 12 characters; must
contain at least one number, one lowercase letter, and one uppercase letter; and can include thefollowing special characters: |@#~!$&<>+_-.,*?= .
Assign one of the following roles, according to the level of access the user requires:
Role

Accessuser

expertadmin

Can:· View live video· Switch between visible andthermal live video· View the Help page
· Log out

Can access and use all View
Settings and System Settings
pages, menus, controls, andsettings, except the Users
page.

Can access and use all of theradar’s web pages, including
the Users page (but cannot
delete the default adminuser).

When the camera's video streams require RTSP authentication, you can use the name andpassword for any camera user. All roles have access the camera's video streams.

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Configuration

Add User

Edit User

To keep the existing password, leave thepassword fields empty.
Delete User

4.4

Alarm Page

You can define camera alarms to be triggered by the following:· The camera's onboard video analytics· The camera's radiometry (R models)· Video analytics from a supported remote camera or other device· A supported radar· Local or external I/O connections

For each alarm, you can specify one or more of the following actions:· Record a snapshot of the video· Send a notification email· Arm/disarm the camera's video analytics (available when analytics are not a rule trigger)· Change the state of local or external I/O

connections
By default, the following rules are defined anddisabled:· 0. Video analytics trigger email—The camera'svideo analytics trigger a notification email. Set up
and configure the messaging settings on the
Messaging Page.
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Configuration· 1. Video analytics change output state—The camera's video analytics trigger a change to the stateof an local alarm output connector. If the idle state of the connector is Closed, the alarm changes thestate to Open. Likewise, if the idle state is Open, the alarm changes the state to Closed. For
information about configuring the idle state of the camera's local I/O connector pins, see Input/Output(I/O) Page.
· 2. Input arms / disarms analytics—The camera enables or disables the onboard video analytics

according to the state of the local alarm input connector.
You can modify the name, trigger, and action for the default rules. For example, you can modify theVideo analytics changes output state rule so that it changes the state of an external output connected
VMS system, instead of the state of an alarm out local I/O connector.
You can also define and enable three additional rules (3. Undefined 1, 4. Undefined 2, and 5.
Undefined 3).
You can use the ID number identifying each rule (0-5) to schedule a task that switches alarm rules on oroff. For more information, see Scheduler Page.
To modify an existing alarm rule or define an alarm rule:
1. Click the alarm name. The rule trigger settings appear.
2. Modifying or Defining Rule Triggers
3. Modifying or Defining Rule Actions
Enable or disable a rule by clicking Enabled or Disabled.

4.4.1

Modifying or Defining Rule Triggers

To modify or define alarm rule triggers:
1. Modify or define the rule name.
2. Select whether the triggers are local (onboard the camera) or remote (external):
Local Triggers
Video
Analytics

This FH-Seriesa. On the Video Analytics Page, make sure tripwires andcamera's onboard video
intrusion detection / loitering regions have been defined.
analytics trigger thisb. Select the tripwires or regions that trigger this rule's
rule's action.
action.

Radiometry(R models)This camera'sradiometry triggers thisrule's action.

a. On the Radiometry Page (R models), make sure at least
one measurement item has been defined.
b. Select one or more measurement items that trigger thisrule's action.

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Local Triggers
a. On the Input/Output (I/O) Page, make sure local I/O
connectors have been properly configured.
Local—This camera'sb. Select one or more local I/O connections that trigger thislocal I/O connections
rule's action. Keep in mind that, when enabled, thetrigger this rule's action.
camera’s external illumination setting controls Out2.
I/O
External—This
camera's external I/O
connections trigger thisrule's action.

a. On the Input/Output (I/O) Page and on the I/O Devices
Page, make sure the external I/O connections and thedevice managing those connections with the camera
have been properly configured.
b. Select one or more external I/O connections that trigger
this rule's action.

Tip
Specifying a trigger for an alarm rule and enabling the rule does not enable alarms for the trigger.
Make sure video analytics have been enabled.
· For Video Analytics triggers, make sure video analytics are enabled.
· For Radiometry triggers, make sure radiometry is enabled, temperature measurement for thetrigger is enabled, and that alarms for it are enabled.
Remote Triggers
a. Under Discovered Devices, select the remote camera, radar, or other device from the drop-downmenu of supported devices on the same network as the camera; its IP address and port appear.
Or, you can manually specify the remote device IP address and port. To refresh the drop-downmenu of discovered devices, click Refresh. For example, if you just connected the remote device
to the same network as the camera.
b. Select Video Analytics or Radar.
Video Analytics—Video analytics from a remotecamera or other device triggers an alarm.

Radar—A remote radar triggers an alarm.

a. On the remote device, make sure video analytics
a. On the radar, make sure alarm areas
are enabled and that tripwires, intrusion detection /and tripwires, and other analytics areas,loitering regions, and other analytics items have
have been defined.
been defined.
b. Select the radar areas that trigger thisb. Select the video analytics items that trigger thisrule's action.
rule's action.
3. Click Next. The rule action settings appear.
4. Continue with Modifying or Defining Rule Actions.

4.4.2

Modifying or Defining Rule Actions

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To modify or define alarm rule actions:
1. For the alarm rule you are modifying or defining, select an action type:
Action Type
Under I/O List, select Local or External.
Local—This rule changes the state of local I/O connectors.
a. On the Input/Output (I/O) Page, make sure local I/O connectors have been properly
configured.
b. For each trigger defined for the alarm rule, select the local output that changes. Keepin mind that, when enabled, the camera’s external illumination setting controls Out2.
External—This rule changes the state of external I/O connections.
a. On the Input/Output (I/O) Page and on the I/O Devices Page pages, make sure theexternal I/O connections and the device managing those connections with the camera
have been properly configured.
b. For every trigger defined for the alarm rule, select the external I/O connection thatchanges.

I/O

Tip
You can map individual local or remote triggers to specific local or external outputs.

Bound

When selected, the camera changes the state of the output when the alarm is triggered
and when it is cleared.
When not selected, the camera changes the state of the output when the alarm istriggered. However, the output state remains changed until it is reset according to theconfigured Reset Interval or by a command from the network. You can configure the ResetInterval for the local outputs on the Input/Output (I/O) Page and for the external outputs on
the I/O Devices Page.

Arm/Disarm Analytics (not available when this rule's trigger is Video Analytics)—When triggered,this rule toggles the camera's onboard video analytics from enabled to disabled or vice versa.
Email—When triggered, this rule sends a notification email according to the settings on the
Messaging Page. Specify a subject for the email and whether the camera attaches a snapshot to theemail. If you select Attach Snapshot, and if a thermal and a visible VA trigger are selected, thecamera sends two emails: one with the snapshot from the thermal video and another with thesnapshot from the visible video.
Snapshot—When triggered, this rule records a snapshot image of live video according to therecording settings configured by an ONVIF client. For information about configuring those settings,
see the documentation for the ONVIF client.
2. Click Done.

4.5

Audio Page

The Audio page provides configuration settings for and information about the camera's audio input andoutput features.

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The On/Off buttons affect all audio input and output. For example, turning audio off immediately turns off
all camera audio.
Audio In
When audio is On, the following audio input settings appear:· Gain—You can adjust the audio input gain from 0-100 percent. The default is 90 percent.
· Encoding—G.711.
· Bit Rate—The camera supports an audio input bit rate of 64 kilobits per second (kbps).
· Sampling Rate—The camera supports a sample rate of 8 kHz.
· Enable Multicast—Can be set to On or Off (default). When On, specify the destination address andport, and the time-to-live (TTL).
Audio Out
When audio is On, you can adjust the audio line output gain from 0-100 percent. The default is 80
percent.

Tips· Test whether the camera's audio output is functioning properly by clicking Play.
· If you are monitoring the audio IP output with a video stream and change any of the audio

configuration settings except gain, restart the stream. For example, if you are monitoring a video
stream and turn audio on, you need to restart the stream to hear the audio with the stream.

4.6

I/O Devices Page

On the I/O Devices page, you can configure the camera's external I/O connections and the device
managing those connections with the camera.

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You can configure the following for the device managing the external I/O connections are available:· Enabled or Disabled· Device IP address and port
· Input and output base addresses· The number of input and output pins the device manages

For each pin, the following information appears and you can confgure:· I/O pin number· Type—Input or Output· State—the pin's current state: Open or Closed· Idle State—Normally Open or Normally Closed· Alarm Auto Ack—Yes or No· Enabled—Yes or No· Reset Interval (for output pins only)—between 0-600 seconds; to disable auto reset for an output

pin, select 0
For more information about how to configure the device managing the external I/O connections, refer tothe device's documentation.

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4.7

Messaging Page

As an action for an alarm rule, the camera can send a notification email using the mail server settings you
can configure on the Messaging page.

Specify the settings for the SMTP server in the appropriate fields. Settings include the SMTP server's IP
address; port (the default port is 587); user name and password for the account on the mail server;whether the mail server requires authentication or TLS authentication; and the email address from which
the camera sends the notification emails (also known as the reply-to address). If you do not know the mailserver's settings, contact your mail server administrator.
Under Notification List, specify one or more email addresses, separated by commas, to receive thenotifications.

Tip
For the camera to properly send email, the camera's date and time must be correctly configured on the
Date & Time Page.

4.8

Heaters & Fans Page

The Heaters & Fans page provides configuration settings for the camera's defogging, deicing, andautomatic background heating features; temperature information for camera components; and status
information for the camera's onboard heaters and cooling fan.

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Select the units of temperature that appear on the page: Celsius, Fahrenheit, or Kelvin. On R models,note that this setting is independent of the Units setting on the Radiometry Page (R models).
To manually activate defogging or deicing on one of the camera's sensors or on both of them:
1. Under Triggered by user, select the Duration (0.5, 1, or 2 hours).
2. Select the Operation.
3. Click Thermal, Visible, or Both. The status of the heater(s) changes from Off to On.
To deactivate the operation, click Stop.
To enable automatic background heater control:
1. Under Background Heater Control, select Auto.
2. Specify the thermal and visible sensor heater power levels (0-15). Keep in mind the amount of power
available to the heaters.
3. Specify the temperatures at which the heaters activate (Low Threshold) and deactivate (HighThreshold).
4. Click Apply.
Status Information
Down the right side of the Heaters & Fans page, the following status information appears:· Power Source—PoE, 12 VDC, 24 VDC, or 24 VAC (the amount of power available to the heaters)· Thermometers—Temperatures for camera components· Heaters—Status of the camera's heaters (On or Off)· Fans—Status of the camera's cooling fan (On or Off)

4.9

Cyber Page

The Cyber page provides security configuration settings for:· Certificates· 802.1X· TLS / HTTPS· Services· IP Filter

If you do not know how to configure these settings, contact your network administrator.

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4.9.1

Certificates

Before you can enable TLS/HTTPS or 802.1X, you need to generate or upload a valid certificate. You can
use the camera's web page to generate a self-signed certificate; upload a self-signed certificate; or
upload a certificate signed by a third-party. If you do not know how to configure these settings, contact
your network administrator.
Certificates and keys must be in PEM format. Common file extensions for TLS files in PEM format are:
· For certificate and public key files: *.crt, *.cer, *.cert, *.pem· For private key files: *.key

From the Certificates section of the Cyber page, you can download certificates and keys previously
uploaded to or generated by the camera. If the certificate saved on the camera is self-signed, you candownload the private and public key files. If the certificate was signed by a third-party CA, you candownload the CA Certificate and the private and public key files.
To generate and install a self-signed certificate for TLS/HTTPS:
1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed.
2. Enter information such as country code, city name, and organization name.
3. Click Create Certificate.
4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears.
To upload a self-signed or third-party CA signed certificate for TLS/HTTPS or for 802.1X:
1. In the Certification area, click TLS/HTTPS and then select Upload Certificates, or click 802.1X.

To Upload a Certificate for 802.1X
To Upload a Certificate for TLS/HTTPS

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2. If you are uploading a self-signed certificate, under Public Key and then under Private Key:a. Click.

b. Select the appropriate key file.
c. Click.

If you are uploading a third-party CA signed certificate, select and upload the Public Key, Private Key,and CA Certificate.
3. Verify that the camera certificate files are valid and make sure
Certificates are OK appears under the certificate information,
under Download certificate.
Note that you can download keys and certificates from the camera.

4.9.2

802.1X

Enable or disable IEEE 802.1X-compliant TLS communication. The default is disabled.
Provide an Identity and Private Key Password.
If you do not know how to configure these settings, contact your network administrator.

4.9.3

TLS / HTTPS

Enable or disable camera control using Transport Layer Security (TLS) / secure HTTP (HTTPS).
Enable or disable HTTPS redirect.
For both, the default is disabled.
If you do not know how to configure these settings, contact your network administrator.

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4.9.4

Services

Enable or disable digest authentication for the FLIR CGI control interface. The default setting is On(enabled).
Enable or disable RTSP authentication. The default setting is On (enabled). When disabled, accessing
the camera's video streams does not require authentication.
Firewall Settings
For enhanced security, the camera has a firewall that is disabled by default. You can enable it by clicking
On. By default, when you enable the firewall, the following services are set to Allow, which means theyremain available and their default ports remain open:· RTSP· UPNP· Nexus Discovery· Nexus SDK· TRK· ICMPTo disable a service and its default port, click Block.
CautionDisabling services and ports can affect product functionality.
If you do not know how to configure these settings, contact your network administrator.

4.9.5

IP Filter

The camera's IP filter denies or allows access according to specific IPv4 addresses that you can define.

By default, the IP filter mode is Off.

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To define specific IP addresses that can access the camera, click Allow. The camera will deny access toall other IP addresses.
To define specific IP addresses that cannot access the camera, click Deny. The camera will allow accessto all other IP addresses.
To add an IP address to a list, either under Allowed IP Addresses or under Denied IP Addresses, specify
an IPv4 address and then click Add. You can specify up to 256 IP addresses.
To remove an IP address from a list, click the corresponding trash icon

4.10

.

ONVIF Page

The ONVIF page provides settings for auxiliary commands and for output actions.

To configure the ONVIF interface:
1. Select the number of auxiliary commands (up to seven) and the number of output actions (also up toseven).
2. For each auxiliary command action, specify the ONVIF command name.
3. For each auxiliary command action, and separately for each ON and OFF output action, select one of
the following:o Noneo Thermal Polarity Toggle—Toggles the thermal video polarity (see Thermal Page). For example,
toggles the colorization from WhiteHot to BlackHot or vice versa; RedHot to RedHotInverse or viceversa; and so on.
o Thermal FFC—Initiates flat-field correction on the thermal sensor.
o Thermal Palette Toggle—Toggles through the thermal video colorization options.
Note
Index numbering starts with 0 (zero). In the ONVIF Device Manager, index numbering starts with 1(one).

4.11

Map PageOn the Map page, you can upload a reference map image upon which the radar overlays its display andcalibrate the radar to the map.

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To upload a reference map image and calibrate the radar to the map:
1. Using an online map or GPS service such as Google Maps, download a reference map image.
For example, if you use Google Maps or another online map, you can take a screenshot of a satellite
view of the radar’s detection range. In Windows 10, you can use the default keyboard shortcut(Windows logo key+ Shift + S) to take the screenshot, paste the screenshot into an image editor(for example, Paint), and then save the image in JPG or PNG format. The size of JPG files are
optimized better.

Tips· When you take the screenshot, make sure that north is straight up in the map image and that the

map is flat (2D).
· Use a large, high-resolution screen or display in its native resolution with no zoom. You might getbetter results taking the screenshot with the map source in full screen (in Google Chrome, press
F11). Also, in Google Maps, for example, it might help to turn off labels.
· Keep in mind where the radar is or will be mounted and oriented, and take a screenshot thatcovers an area a little larger than the radar’s maximum detection range (R-290, 300 meters; R190, 400 meters).
· The quality and resolution of the map image should be high enough so that the reference map isuseful when you zoom in on the radar display.
· To move the radar display, and to zoom in and out, you can use the mouse. To move the radar
display, click on the radar display, hold, and drag. To zoom in or out, use the mouse scroll wheel.
· It might take a few attempts at different settings to achieve the best result.
2. Identify two calibration points for which you can obtain accurate and exact latitude and longitude
coordinates. For example, intersections of two roads or highways.
For optimal calibration, the two calibration points should be as far apart as possible and on opposite
sides of the map image. For example, at top-right and at lower-left.
3. Under Map Display, click Find file, and then click Upload.
If the map successfully uploads, a confirmation message appears.

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4. Click Accept.
If a map does not successfully upload, try again. Try changing the quality or compression of the map
image. Higher quality or lower compression increases the map file size.

Right-Click on Map
What’s here? in Google Maps

5. Right-click on the first calibration point, and then select Calibration point 1.
6. Enter the latitude (Lat) and longitude (Lon) coordinates for the first calibration point (P1). You canobtain the coordinates from the online map or GPS service.
For example, in Google Maps, right-click on a point and select What’s here? The point’s latitude andlongitude coordinates appear. Click the coordinate link, and then copy and paste the coordinates.
7. Repeat steps 4 and 5 for the second calibration point (P2).
The calibration points appear in the map as crosshairs icons.
8. Click Save.
The radar calibrates the map. When a map is not calibrated, a message appears onscreen.
If you have not yet configured the radar’s georeference settings, you can do so on the Georeference
Page.

4.12

Boresight Page

At the factory, the camera's visible video image was aligned with the thermal video image. On the
Boresight page, you can fine tune the video image alignment to the scene using the Auto boresightfeature or by manually adjusting it.

Tips· A minor image misalignment is normal. Fine-tuning the boresight settings enables drawing theanalytics regions on thermal and visible images when analytics is enabled on only one of the image
source.
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Tips· With the lenses physically separated, even slightly, the most accurate alignment is at a specificdistance from the camera. The alignment shifts slightly for objects closer or further away from that
distance. When making the fine-tuning boresight adjustments, align the images on objects that are
the same distance from the camera.
· On the Firmware & Info Page, resetting the camera to its factory settings resets the factory boresightsettings. On the Firmware & Info Page, you can back up and restore the camera's configuration
settings, including the customized boresight settings.

CautionWhen adjusting the camera's boresight, exercise extreme caution.

Important· Changes to zoom settings affect the camera's video analytics. If you have previously configured thevideo analytics, after changing the zoom settings, adjust the detection regions accordingly.
· On each FH-Series model, the visible imager lens has a different optical zoom range and default fieldof view. For information about your model's optical zoom range and default field of view, see Camera
Specifications.
Before you boresight the camera, make sure video analytics are disabled.
To use Auto boresight:
1. Make sure the visible image is focused. Changes to the camera's focus slightly affect the FOV.
2. Select the Auto tab.
When using the Auto boresght feature, the images on the Boresight page are not live video images;
they are snapshots. To monitor Auto boresight changes in real-time, view the live video streams on a
FLIR UVMS, client program, or third-party ONVIF system.

3. Hover over a point in one of the images thatyou want in the field of view. Right-click,and then click Add Point.
The calibration point appears in the image.
4. To move a point, hover over it, click it, anddrag it.
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5. Hover over the same point in the other image, right-click, and then click
Add Point.
6. Add more pairs of calibration points by repeating the previous steps.
7. Click Calibrate.
8. The camera aligns the images according to calibrations points byadjusting each imager's zoom, offsets, and so on.
If the camera detects a significant error in the calibration points, a message appears. Adjust thecalibration points until the camera can align the images.
9. Click Refresh Snapshots and make sure the Auto boresight corrected the misalignment.
To manually boresight the camera:
1. Select the Manual tab.

2. Use the controls and advanced settings on the Boresight page to align the visible and thermal video
images and their fields of view.

If the digital zoom magnification is 1x, you cannot adjust the visible imager's offset. To be able toadjust the offset, specify a magnification greater than 1x. Increasing the digital zoom increases theoffset adjustment range.

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Advanced Settings

Important
For accurate video analytics, the VFOVs must be properly aligned. Teledyne FLIR recommends
setting the vertical FOV of visible image slightly wider than the thermal image vertical FOV ofthermal.

If you select Overlap Thermal Image, you can specify the opacity of the thermal image over thevisible image.

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4.13

Scheduler Page

You can define one-time or recurring tasks, including their start and stop times. For example, you can:· Enable the camera's video analytics during certain times of the day.
· Schedule periodic uploads of snapshots of live video images to an FTP/SFTP server.

Note
You cannot use the scheduler to define a task that records live video.

Scheduler Page with a Task Defined and Enabled

By default, no tasks are defined.
To define a task:
1. Click Add. A new task appears. By default, it is enabled.
2. Click New Task. The task action settings appear.

3. Define the task name.
4. Select one or more of the predefined actions:
Predefined Actions
Select whether the task disables the camera's onboard video analytics (off) or
enables it (on).
Switch Analytics

Video Snapshots

Records live video snapshots according to settings configured using FLIRUVMS, an approved third-party VMS, or another ONVIF-compliant client.

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Predefined Actions
Sends an email with information about the camera's status, according to thesettings on the Messaging Page.

Send Status
Emaila. Select whether the task disables (off) or enables (on) alarm rules.

Switch Alarm
Rules

b. Select the alarm rules the task affects, according to rule ID number. To
determine the rule ID, check the Alarm Page.
5. Click Next. The task schedule settings appear.
6. From the drop-down list, select the first schedule for the task.
Schedule

CustomDefine the task interval in days, hours, minutes, and seconds. For example, toschedule a task to run every three and a half days, select 03 from the Days drop-down
list and 12 from the h (hours) drop-down list:

HourlyDefine the time, in minutes and seconds past the hour, for the task to run every hour.
For example, to schedule a task to run at :15 every hour, select 15 from the h (hours)
drop-down list.

Daily

Define the time of the day for the task to run. Define the hour according to the 24-hourclock, and the minute and second past the hour.

Weekly1. Define the time of the day for the task to run.
2. Either select the day of the week for the task to run, or select All days.

Monthly

Define the day of the month and the time of day for the task to run.

YearlyDefine the month, day of the month, and time of day for the task to run.

Tip
You can define more than one schedule for a task. For example, if you want to schedule an action
for every Monday at 08:00 and for midnight on the first of every month:a. Define the 08:00 Mondays weekly schedule.
b. Click Add.
c. Define the first-of-every-month monthly schedule.
7. Click Done.
Note
When you click Done, new tasks and changes to tasks immediately take effect. Unless you havemade other changes on the Alarm page, clicking Save is not necessary.

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Enable or disable a task by clicking Enabled or Disabled. To delete a task, click the corresponding trashicon .

4.14

Recording Page

If a microSD card has been properly inserted in the camera's microSD slot, you can format it on the
Recording page. In a future release, the camera will fully support all of the features on the Recording
page. To configure onboard storage or other storage on the edge (SoE), use FLIR UVMS, an approved
third-party VMS, or another ONVIF-compliant client.

Recording Page with microSD Card Inserted and Formatted

Notes· Format the microSD card when using it for the first time, or when the card has been used withanother camera and transferred to this camera.
· The card must be preformatted as a single partition.

CautionFormatting a microSD card deletes all data on the card, regardless of whether it has been encrypted.
SD Format—To format a microSD card before using it, click Format.

4.15

Firmware & Info Page

On the Firmware & Info page, you can:· See the currently installed firmware version and other information about the camera· Specify a unique name for the camera· Upgrade the camera's firmware· Reset the camera's settings to their factory defaults· Reboot the camera· Enable logs, define a log level, and download system information· Upload and download a configuration backup file
· Configure camera's analog video output· Enable the camera's external illumination feature

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Name
Specify a unique, friendly name for the camera, using only alphanumeric characters. The default namefor the camera is the camera model followed by the camera’s serial number.

To upgrade the camera's firmware:
1. Make sure the camera has been recently rebooted.
2. Under Upgrade Firmware, click Find file.
3. On your computer or network, browse to and select the firmware file.
CautionOnly upgrade with firmware developed for Triton FH-Series cameras.
4. Click Upgrade.
The camera uploads and installs the firmware, which takes a minute or two. After installing firmware,
the camera requires a reboot. When prompted, confirm rebooting the camera.
Factory Defaults
To reset the camera to its factory default settings, click Full Reset, and then confirm. The camera
reboots.
To reset the camera to its factory default settings but retain previously saved Network page settings, click
Partial Reset, and then confirm. The camera reboots.

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Caution
After confirming a reset, do not click on the camera web page. Wait until the camera reboots and thelogin screen appears. Then, according to the instructions in Accessing the Camera, log back in to thecamera web page using the camera's default admin user.
To reboot the camera and reset the camera to previously saved settings, click Reboot, and then confirm.
If you reboot the camera before saving changes on the Firmware & Info page or on any other page, thecamera does not save those changes.

Tip
You can also reboot and reset the camera to its factory default settings return the camera to its original
factory configuration by pressing the camera's physical Default / Reset button for at least 10 seconds;
for example, if you are unable to access the camera via its web page or other communication method.
The Default / Reset button is located on the camera's side panel.
Support System Info
To retrieve the camera's log files, click Download.
Set the logging detail up to four levels; higher log levels increase the size of the log file.
Configuration Backup
You can back up the camera's saved settings or upload a configuration backup file; for example, when
you replace a camera.
To upload a configuration backup file:
1. Click Find file.
2. On your computer or network, browse to and select the configuration backup file.
CautionMake sure to upload a configuration backup file that was downloaded from another FH-Series
camera that is the exact same model.
3. Click Upload.
The camera uploads the backup file and requires a reboot. Confirm rebooting the camera.
To download the camera's saved settings:
1. Click Download.
2. On your computer or network, browse to and select the location where you want to save the backup
file.
backup.tar.gz is the default backup file name. You can change the backup file name, but do notchange the .tar.gz.
Other Settings
Video Format—The visible imager shutter speed can be synchronized to the 50 Hz or 60 Hz power used
for lighting the scene. If lighting is connected to 50 Hz power, the PAL setting might provide better video.
Under 60 Hz lighting, NTSC might provide better video.

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Analog Video Source—Specify the source for the camera's T/V analog video output:· None—Disables the camera's T/V analog video output.
· Visible· Thermal

External Illumination Setting—Enables the View Settings Illumination Page, where you can disable andenable automatic external IR illumination.

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Maintenance and Troubleshooting Tips

5

Maintenance and Troubleshooting Tips

If help is needed during installation, operation, or configuration, contact the local Teledyne FLIR
representative, or visit the Teledyne FLIR Support Center at: https://support.flir.com/. Teledyne FLIR LLC
offers a comprehensive selection of training courses to help get the best performance and value from thethermal imaging camera.
Find out more at the Teledyne FLIR training web page: https://www.teledyneflir.com/supportcenter/training/.

5.1

Cleaning

The camera's housing and lens windows are designed for harsh outdoor environments and the lens
windows are coated for durability and anti-reflection. Nonetheless, they can require occasional cleaning.
Caution· Use great care with your camera's optics. They are delicate and improper cleaning can damagethem.
· Do not use abrasive materials, such as paper or scrub brushes, which can scratch and damage thelens windows.
· Only wipe a lens window clean when you can visually see contamination on the surface.

To clean the camera housing and lens windows:
1. Use a compressed air gun to remove dust, dirt, and other contaminants.
2. Check surfaces for any remaining contaminants.
3. If necessary, moisten a clean, soft cotton cloth with alcohol and wipe the surface clean.

5.2

Troubleshooting

Unable to Communicate over Ethernet
First check to ensure the physical connections are intact and that the camera is powered on.
By default, the camera broadcasts a discovery packet twice per second. Use version 2.3.0.20 or higher of
the Teledyne FLIR Discovery Network Assistant (DNA) tool or a packet sniffer utility such as Wiresharkand confirm the packets are being received by the PC from the camera.
Unable to View IP Video Stream
If the IP video stream from the camera is not displayed, the firewall might be blocking packets, or there
could be a conflict with video codecs installed for other video programs.
When displaying video on a VMS for the first time, the Windows Personal Firewall might ask forpermission to allow the video player to communicate on the network. Select the appropriate type of
network(s) (domain, private, or public).
If necessary, make sure the video from the camera can be viewed by a generic video player such as VLC
media player (http://www.videolan.org/vlc/). To view the video stream, specify RTSP port 554 and theappropriate stream name. For example, using the camera's default IP address when there is no DHCP
server on the network (192.168.0.250):
rtsp://192.168.0.250:554/stream1 for Visible 1
rtsp://192.168.0.250:554/stream2 for Visible 2
rtsp://192.168.0.250:554/stream3 for Thermal 1
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By default, RTSP authentication is enabled. To access any of the camera's video streams, you can use
the name and password for any of the camera's users. See Users Page. Users assigned the role ofadmin or expert can disable RTSP authentication in the Services section of the Cyber page.
For more information on RTSP settings and stream names, see Video Page.
No IP or Analog Video
If the camera is not producing an image, check the connections at the camera and at the display. If theconnections appear to be properly made but the camera still does not produce an image, ensure thatpower has been properly applied to the camera and the circuit breaker is set properly. If a fuse was used,be sure the fuse is not blown.
If the camera still does not produce an image, contact the Teledyne FLIR dealer or reseller who provided
the camera, or contact Teledyne FLIR directly.
Noisy Image
A noisy image is usually attributed to a cable problem (too long or inferior quality) or the cable is picking
up electromagnetic interference (EMI) from another device. Although coax cable has built-in loss, thelonger the cable, or the smaller the wire gauge, the more severe the loss becomes. Also, the higher thesignal frequency, the more pronounced the loss. Unfortunately, this is one of the most common andunnecessary problems that plagues video systems in general.
A number of factors (core material, dielectric material, and shield construction, among others) determine
cable characteristics. Carefully match cable to the specific application. Moreover, the physicalenvironment through which the cable is run and the method of installation influences the transmission
characteristics of the cable.
Check cable connector terminations. Inferior connections might use multiple adapters, which can cause
unacceptable noise. When splitting the signal to multiple monitors, use a high-quality video distribution
amplifier.
Thermal Image Freezes Momentarily
By design, the camera image momentarily freezes during Flat-Field Correction (FFC, and also known as
Non-Uniformity Correction or NUC). At regular intervals or when the ambient temperature changes, thecamera automatically performs FFC. You can also manually trigger FFC on the Thermal Page. The
shutter for the thermal imager closes and provides a target of uniform temperature, allowing the thermal
imager to correct for ambient temperature changes and provide the best possible image.
Performance of Thermal Imager Varies with Time of Day
The diurnal cycle of the sun can cause difference thermal imager performance at different times of theday. The thermal imager produces an image based on temperature differences. At certain times of theday, such as just before dawn, all of the objects in the scene could be the same temperature. Comparethat type of scene to right after sunset, when objects in the scene might be radiating heat energy
absorbed during the day. As temperature differences in the scene increase, the thermal imager can
produce higher-contrast images.
When objects in the scene are wet rather than dry, performance also can be affected. For example, on a
foggy day or early in the morning, when surfaces might be coated with dew. Under such conditions, thethermal imager might not be able to accurately detect the temperature of the object itself; instead, it
detects the temperature of the surface water.
Thermal Image Too Dark or Too Light
By default, the camera's thermal imager uses an Automatic Gain Control (AGC) setting that has proven tobe superior for most applications, and the camera automatically responds to varying conditions. Keep inmind that the sky is quite cold and can strongly affect the overall image. To avoid issues, it might bepossible to slightly move the camera up or down to include (or exclude) hot or cold areas that influence
the overall image. For example, a very cold background (such as the sky) can cause the camera to detectand display a wider temperature range than appropriate.
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Eastern or Western Exposure
Once installed, the camera might point directly east or west, which can cause the sun to be in the field ofview during certain portions of the day. Teledyne FLIR does not recommend intentionally pointing thecamera at the sun. The sun can introduce image artifacts that the imager eventually corrects. However,recovery can take some time. The amount of time depends on how long the thermal imager was exposedto the sun. The longer the exposure, the longer the recovery time needed. Nonetheless, it does not
permanently damage the imager. At the same time, in back-lit scenes, the thermal imager often provides
a considerable advantage over a visible imager.
Camera Pointing the Sun

Visible Imager

Thermal Imager

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6

Appendix

6.1

Configuring PTZ Hand-Off

Triton FH-Series cameras can hand-off detection events to a supported PTZ camera using an ioi PTZ
Tracker (trk-101-P). Hand-off requires using the PTZ Tracker's web page or FLIR UVMS to bind the FHSeries camera to the PTZ tracker. When the FH-Series camera detects an event, the camera
communicates the object's location to the trk-101-P, which then controls and moves the PTZ camera to
track and zoom in on the object.
An overview of using the PTZ Tracker's web page to bind the FH-Series camera to the PTZ tracker
appears below. For the full procedure, see the ioi HTML Edition Units User Guide; you can download itfrom the product’s web page on the Teledyne FLIR website.
For information about using FLIR UVMS to bind the camera to the PTZ tracker, see the UVMS
documentation.
To configure PTZ hand-off using the tracker's web page:
1. Make sure the FH-Series camera's analytics have been calibrated and that analytics regions havebeen created on the Video Analytics Page.
2. Disable the FH-Series camera's analytics.
3. Log in to the PTZ tracker's web page.

4. On the Live View screen (workspace), click Setup.

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5. On the Camera > Type & Model screen, make sure that the Camera Type selected is Pan/Tilt/Zoom(PTZ).

6. Click Start PTZ Setup. The Detection and Tracking screen appears.

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7. Select Detection from another camera with Automatic PTZ tracking. Click Next. The Calibration
screen appears.

8. Follow the on-screen instructions. When the PTZ camera has been calibrated, click Next. The PTZ
Synchronization screen appears.

9. On the PTZ Synchronization screen, perform Step 3: PTZ Synchronization with Fixed Cameras ofUsing the PTZ Camera Definition Wizard in the ioi HTML Edition Units User Guide.
10. For each camera, create eight correlation points.
11. After defining all of the correlation points for both cameras, click Test. When the test succeeds, clickLink.

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Appendix

For more information about defining correlation points, in the ioi HTML Edition Units User Guide, see
To set correlation points in a preset.
12. Click Next and then click Finish.
13. Return to Live View and click Arm.
14. On the Video Analytics Page, enable the FH-Series camera's analytics.

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Americas
27700 SW Parkway Ave.
Wilsonville, OR 97070
USA6769 Hollister Ave
Goleta, CA 93117
USA
Support:https://support.flir.com/

Document:
427-0102-00-10
Revision: 110
Date: November 2021

This document does not contain any export-controlled information.