Special Report 2

New Work Styles Driving Innovation

Toppan positions work style reform as one of its management challenges. In addition to remote work, Toppan isputting into practice new ways of working in various settings. These include developing offices designed for the“new normal” and holding online training and networking events. Toppan aims to help transform work styles andmindsets in wider society by taking on challenges in-house and proactively disclosing information on them.

Creation of Atte—A Workspace to Maximize the Value of Meeting People
Due to the impact of the COVID-19 pandemic, a large

activities. Atte stimulates external communication by

number of people are working remotely without visiting

enabling webinars, presentations, inside sales, and more.
Taking advantage of Toppan’s know-how and the latest

offices. While remote work has the advantage of enablingflexibility aligned to circumstances, the reduction in theInternet of Things (IoT) technologies, it enables the mostnumber of opportunities to meet people directly can lead to aeffective use of time, whether interacting remotely or inlack of communication and undermine teamwork.

person.

Taking this into account, Toppan has opened “Atte,” a
new office that presents a vision for the future of working.
Atte is based on the concept of maximizing the value ofmeeting and interacting with people face-to-face. While
remote work and other diverse work styles are being
advanced, this puts a renewed focus on the value of meetingpeople. With Atte, Toppan is aiming to generate innovationfrom the kind of in-depth discussions and real interactions
that can only occur when speaking to people in person.
Atte adopts a free-address system. With co-working

About the Atte officeareas and a café for relaxation, it stimulates communicationthat transcends organizational divisions and goes beyond

Addressa simple working space. It also has live streaming studios
equipped with dedicated equipment to enable online sales

Area

8F/9F Sumitomo Realty & Development Chiyoda
Fujimi Building, Fujimi 1-8-19, Chiyoda, Tokyo
1943.28 ㎡

Toppan Group Technologies and Resources at AtteYour Space™

Smart NANO®

LC MAGICYour Space™ is a spatial production solutionthat enables centralized control of visualmedia, audio, aroma, and lighting. “NaturalWindow,” which uses high-definition
4K video, and “Aroma Shooter,” which
can instantly switch between multiple
aromas, function automatically to matchthe selected setting. The space helps toincrease concentration levels and enhance
performance.

Smart NANO®, a decorative sheet for worldclass décor materials that fuses Toppan’sprinting technology with Tokyo Universityof Science’s nanotechnology, is used on thework tables. Smart NANO offers the samewoodgrain and other surface designs andtextures as Toppan’s previous products, but
provides greater resistance to scratches andstains.

LC MAGIC is a light control film thatswitches between transparent and opaque in
response to power being turned on and off.
LC MAGIC is used at Atte for the partitions
between the live streaming studios. It canbe switched to suit specific purposes by, forexample, being changed to opaque whena closed meeting is streamed. It can alsofunction as a projection screen for visualmedia.

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TOPPAN Sustainability Report 2021

Video and Smartphone Apps Used to Enable Online Training for New Recruits
the highest over the last eight years.

In light of the need to prevent the spread of COVID-19, infiscal 2020 training for new recruits was held online instead

Toppan will continue to drive innovation of trainingof in the traditional group training sessions. Approximately

under the new normal by enhancing content and programs to420 new employees received training enabled by the latest

maximize learning with such initiatives as virtual plant tours.

digital technologies and Toppan’s original human resource
development solutions. To enable employees to feel comfortableparticipating in the training without having to visit the office,steps were taken to ensure that the ratio of employees totrainers was about 20 to one, and seminars on managing
mental and physical condition were also incorporated into theprogram.
This was the first time that Toppan attempted to hold thefull training program online, but responses from the trainees
indicated a 99% level of satisfaction with the 27-day course. In
overall assessments of basic knowledge regarding Toppan andits systems, the average score among trainees was 95.9 points,

Evaluation of Online Training (Based on trainee questionnaire responses)
Do you think the reviews and flipped
learning were effective in helping toreinforce memory?

Are you putting into practice what
you learned about managing yourphysical and mental condition?

Somewhat ineffective
3 people / 1%

Not effective
1 person / 0%

Not effective
or ineffective

Very effective

28 people / 7%
Somewhateffective

196 people /
53%

92%

responded that itwas effective inreinforcing
memory.

5 people / 1%

Doing so
to some

responded that they
were putting what
they learned
into practice.

extentYes,
proactively
doing so

226 people / 54%

180 people / 43%

Not effective
2 people / 1%

Not very effective
10 people / 2%
Cannotsay either

97％

143 people /39%

It is believed that high scores in overall assessments
were in part due to trainees being able to go over online
content again at their own pace, whereas it is difficult
to review the content of a talk in a real-world training
setting.

Not really

Neither
6 people / 2%

Was walking work effective inenhancing performance andconcentration during training?

way61 people /15%
Effective

163 people / 39%82％

responded thatit had beeneffective.

Veryeffective

181 people / 43%

Trainees recorded their sleeping time and the number of paces they took every day on asmartphone app. A competition function displaying rankings of individuals and teams was used
to make it fun to get into the habit of maintaining a good day-to-day rhythm. Consequently, hoursof sleep and number of paces moved towards ideal figures and results indicated improvements
in autonomic nerve condition.

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TOPPAN Sustainability Report 2021

Using the IoT to Facilitate Employee Communication:
TOPPAN eSPORTS FESTIVAL 2021
Toppan and the labor union hold the TOPPAN SPORTS

and workshops for the whole family to enjoy in addition to theFESTIVAL every two years as an event to stimulatecompetition, it was possible to stimulate communication in acommunication and foster unity within the Group. The event

way that had not been done before.

was scheduled to be held in 2020, but due to the difficulty ofholding it in the traditional way amid the COVID-19 pandemic,
a new challenge was taken on in the form of the TOPPANeSPORTS FESTIVAL 2021.
A feature of esports is that they provide a level playing field
for everyone competing, transcending physical abilities, gender,or age. Toppan has had an interest in esports for some time as aform of universal competition and has been involved in internaland external events and recreational activities. Leveraging
that know-how, Toppan held an esports event open to theGroup’s 50,000 employees and their families. With quizzes

Esports Competition

TOPPAN Quiz Champion Contest

After coming through preliminary rounds held at 48 sites inA quiz contest was held on Toppan’s technologies and esports.

Japan, 16 teams competed in the finals. Some of the teams evenPeople were able to enter simply by reading a QR code. In

had their own uniforms made after bonding by competing side-addition to a large number of employees and their families,by-side. To create an even more exciting atmosphere at venues,

employees due to join theprofessionals handled play-by-play and color commentary

Company in 2021 took part

duties and a special rule was introduced that three-person

and competed to get as many

teams had to include at least one officer or senior manager. The

correct answers as possible.

tournament received a cumulative total of 20,000 views and alarge number of comments on a specially constructed website.

HAND IN HAND Art Gallery
The Institute of the Formative Art Co., Ltd., a Toppan Groupcompany, created a video of an online art session held in
December 2020. With the title “HAND IN HAND,” the video
showed parents and children
enjoying the session and theworks of art they created.

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TOPPAN Sustainability Report 2021

Introducing Flexible Working
Arrangements: Smart Work System andwork-life balance by enabling flexible selection of work styles inaccordance with people’s work duties and lifestyles.

Full-time Working from Home

Features of Work SystemsBy establishing flexible work systems, Toppan strives to create● I n addition to working from home, people can work fromenvironments in which everyone can continue to work in the way

satellite offices or adopt a mobile working style. Thesearrangements can also be combined with the discretionary
and smart work systems to enable working hours andlocation to be selected in accordance with the type of work
being performed.

that best suits them. Toppan previously introduced a smart work
system (flex time) and expanded systems for working from home,
but with the impact of the COVID-19 pandemic, the Company● B ecause there is no limit on the number of times people canhas reviewed existing initiatives and introduced and revised work

work from home, full-time working from home is possible.

systems to align with work styles under the new normal.

● W hen working from home, temporary breaks in work arepermitted.

The remote work system in place since October 2020 covers● I n addition to sales and planning departments, thethree types of working arrangement: working from home, working

discretionary work system has been expanded todepartments driving digital transformation, as well as those
responsible for R&D and developing and planning newbusinesses.

from a satellite office, and mobile working. This means that fulltime working from home is possible and the setting of core times
for people covered by the smart work system has been abolished.

● The smart work system has no core times.

Toppan will continue to work to improve both productivity andAdvancing Diverse Work Styles to
Hideo Okumura
General Manager
Accelerate Self-fulfillment for Employees
Labor Relations Department
and Growth for the CompanyPersonnel & Labor Relations Division
Introducing Work Systems without Constraints on
Time and Placeseeing an enhanced ability to accomplish work independently,

Toppan views its employees as valuable “human assets” ofwhich is leading to improvements in productivity.

the Company. The starting point for considering work stylereform is thinking about what kind of working environments

Varied Working Styles Drive Diversity & Inclusion

make employees feel comfortable and able to leverage

The new normal that Toppan is envisaging for work

their capabilities to the full. The remote work system thatstyles is not simply accomplishing everything remotely.

Toppan currently implements began with discussions at theWe also place a great deal of importance on the value ofcommittee to promote job satisfaction, which is held regularly

meeting in person. Some ideas only come from face-to-facewith the labor union. Based on the ideas that came frominteractions, and some innovation is only born out of thethe committee, we conducted telecommuting trials twice inclash of different perspectives. My view, therefore, is that2019. We planned to conduct a third trial in March 2020, but

combining the two and enabling people to choose will be awith the declaration of a state of emergency in Japan due tovital perspective for work styles going forward.

the spread of COVID-19, we launched an emergency trial

We will also need to develop appraisal systems attuned

applicable in principle to all employees.

to the new normal. With work styles that are not dependent

The repeated trials made it clear that productivity andon specific locations or times, the key factor of evaluation

adaptability when working from home differ depending on

will not be time but output. As we further evolve work

people’s capabilities and the type of work they handle. Basedsystems, we will also establish schemes to evaluate everyon those results, we reviewed existing systems and introduced

employee fairly and accurately.

new ones.

Putting in place various systems and environments

The key point of the revised systems is eliminating

to make diverse work styles possible is something that

constraints on working location and time as far as possible.

respects the diversity of employees and contributes toMaking it possible for people to select more flexible work

driving the diversity and inclusion that Toppan advocates.

styles means that we can expect improved outputs, because

I intend to drive further evolution of such systems andemployees can concentrate on their work in a way best suitedenvironments while taking onboard the views of employees

to their particular circumstances. For example, it makes

regarding what the Company can do to ensure that diverse

working easier for employees bringing up children. If we lookindividuals can come together to leverage their capabilities

at how employees are actually getting on, I feel that we areto the full and grow together with the Company.

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TOPPAN Sustainability Report 2021