Updated August 9, 2022
TERMS OF SERVICE
Overview
This website is operated by oio.studio ltd. Throughout the site, the terms “we”, “us”,“oio” and “our” refer to oio.studio ltd. oio.studio ltd offers this website, including all
information, tools and services available from this site to you, the user, conditioned
upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service”
and agree to be bound by the following terms and conditions (“Terms of Service”,“Terms”), including those additional terms and conditions and policies referenced herein
and/or available by hyperlink. These Terms of Service apply to all users of the site,
including without limitation users who are browsers, vendors, customers, merchants,
and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms ofService. If you do not agree to all the terms and conditions of this agreement, then you
may not access the website or use any services. If these Terms of Service areconsidered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to
the Terms of Service. You can review the most current version of the Terms of Service
at any time on this page. We reserve the right to update, change or replace any part ofthese Terms of Service by posting updates and/or changes to our website. It is yourresponsibility to check this page periodically for changes. Your continued use of oraccess to the website following the posting of any changes constitutes acceptance of
those changes.
Terms of Service
By agreeing to these Terms of Service, you represent that you are at least the age ofmajority in your state or province of residence, or that you are the age of majority inyour state or province of residence and you have given us your consent to allow any ofyour minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, inthe use of the Service, violate any laws in your jurisdiction (including but not limited tocopyright laws). You must not transmit any worms or viruses or any code of a
destructive nature. A breach or violation of any of the Terms will result in an immediate
termination of your Services.
Additionally, placing an order through our website is an agreement of our terms andconditions.
Who is oio
Who is not oio?
Shipping Policy
Once your order is placed, we will ship as soon as possible.
There are no guaranteed delivery windows or ship-by dates.
We’ll do our best to update consumers if there are unforeseen delays.
All address change requests must be made within 48 hours of purchase. Any addresschange request made 48 hours after purchase will not be ful lled and the order will beshipped to the address on le when the order was made.
Return Policy
Due to the bespoke nature of the products we do not accept returns.
Refund Policy
Due to the bespoke nature of the products we do not accept refunds.
Cancellation Policy
We do not accept order cancellations.
Customer Support Window
After 60 days of purchase, we do not carry out customer service on products.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You
understand that your content (not including credit card information), may betransferred unencrypted and involve (a) transmissions over various networks; and(b) changes to conform and adapt to technical requirements of connecting networks
or devices. Credit card information is always encrypted during transfer over
networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of theService, use of the Service, or access to the Service or any contact on the website
through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will
not limit or otherwise affect these Terms.
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate,complete or current. The material on this site is provided for general information onlyand should not be relied upon or used as the sole basis for making decisions without
consulting primary, more accurate, more complete or more timely sources of
information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily,
is not current and is provided for your reference only. We reserve the right to modify
the contents of this site at any time, but we have no obligation to update any
information on our site. You agree that it is your responsibility to monitor changes toour site.
Modi cations to the Services and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part orcontent thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modi cation, price change,suspension or discontinuance of the Service.
Products or Services
Certain products or services may be available exclusively online through thewebsite. These products or services may have limited quantities and are subject toreturn or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours andimages of our products that appear at the store. We cannot guarantee that yourcomputer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products orServices to any person, geographic region or jurisdiction. We may exercise this righton a case-by-case basis. We reserve the right to limit the quantities of any products orservices that we offer. All descriptions of products or product pricing are subject tochange at any time without notice, at the sole discretion of us. We reserve the right todiscontinue any product at any time. Any offer for any product or service made on thissite is void where prohibited.
We do not warrant that the quality of any products, services, information, or othermaterial purchased or obtained by you will meet your expectations, or that any
errors in the Service will be corrected.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account,the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you
by contacting the email and/or billing address/phone number provided at the time theorder was made. We reserve the right to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account andother information, including your email address and credit card numbers and expiration
dates, so that we can complete your transactions and contact you as needed.
Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor
have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “asavailable” without any warranties, representations or conditions of any kind and without
any endorsement. We shall have no liability whatsoever arising from or relating to youruse of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk
and discretion and you should ensure that you are familiar with and approve of theterms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website(including, the release of new tools and resources). Such new features and/or
services shall also be subject to these Terms of Service.
Third-Party Links
Certain content, products and services available via our Service may include
materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not af liatedwith us. We are not responsible for examining or evaluating the content or accuracy
and we do not warrant and will not have any liability or responsibility for any third-party
materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods,
services, resources, content, or any other transactions made in connection with any
third-party websites. Please review carefully the third-party's policies and practices andmake sure you understand them before you engage in any transaction. Complaints,
claims, concerns, or questions regarding third-party products should be directed to thethird-party.
User comments, feedback and other submissions
If, at our request, you send certain speci c submissions (for example contest entries)
or without a request from us you send creative ideas, suggestions, proposals, plans, orother materials, whether online, by email, by postal mail, or otherwise (collectively,'comments'), you agree that we may, at any time, without restriction, edit, copy,
publish, distribute, translate and otherwise use in any medium any comments that you
forward to us. We are and shall be under no obligation (1) to maintain any comments
in con dence; (2) to pay compensation for any comments; or (3) to respond to any
comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in
our sole discretion are unlawful, offensive, threatening, libellous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual
property or these Terms of Service. You agree that your comments will not violate any
right of any third-party, including copyright, trademark, privacy, personality or otherpersonal or proprietary right. You further agree that your comments will not containlibellous or otherwise unlawful, abusive or obscene material, or contain any computervirus or other malware that could in any way affect the operation of the Service or any
related website. You may not use a false e‑mail address, pretend to be someone otherthan yourself, or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or any thirdparty.
Personal Information
Your submission of personal information through the store is governed by our Privacy
Policy. To view our Privacy Policy.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to productdescriptions, pricing, promotions, offers, product shipping charges, transit times andavailability. We reserve the right to correct any errors, inaccuracies or omissions, andto change or update information or cancel orders if any information in the Service oron any related website is inaccurate at any time without prior notice (including after
you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service oron any related website, including without limitation, pricing information, except as
required by law. No speci ed update or refresh date applied in the Service or on any
related website, should be taken to indicate that all information in the Service or on
any related website has been modi ed or updated.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibitedfrom using the site or its content: (a) for any unlawful purpose; (b) to solicit others to
perform or participate in any unlawful acts; (c) to violate any international, federal,provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or
violate our intellectual property rights or the intellectual property rights of others; (e) toharass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses
or any other type of malicious code that will or may be used in any way that will affectthe functionality or operation of the Service or of any related website, other websites, or
the Internet; (h) to collect or track the personal information of others;(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features of theService or any related website, other websites, or the Internet. We reserve the rightto terminate your use of the Service or any related website for violating any of theprohibited uses.
Digital Millennium Copyright Act
Oio respects the intellectual property rights of others. Upon proper notice, Oio will, in its
discretion, remove user generated content or other applicable content that violates
intellectual property rights under applicable law, suspend access to the service (or any
portion thereof) to any user who uses the service in violation of such law, and/or
terminate the accounts of repeat infringers. If you believe your work has been copied ina way that constitutes intellectual property rights infringement, please send Oio's
intellectual property agent (listed below) a written noti cation of claimed infringementwith all of the following information:● identi cation of the intellectual property right (e.g., copyright, trademark, etc.)
and the work claimed to have been infringed, or, if multiple rights and works
are covered by a single noti cation, a representative list of such rights andworks;● identi cation of the claimed infringing material and information reasonably
suf cient to permit Oio to locate the material on the service;● information reasonably suf cient to permit Oio to contact you, such as anaddress, telephone number, and, if available, an email address;● a statement by you that you have a good faith belief that the disputed
use is not authorised by the intellectual property rights owner, its
agent, or the law;
● a statement by you, made under penalty of perjury, that the above
information in your noti cation is accurate and that you are the intellectual
property rights owner or authorised to act on the owner's behalf; and● your physical or electronic signature.
Please send all of the above-enumerated information to the following
Oio intellectual property agent:
Matteo Loglio
Oio, The Trampery on the Gantry,
1 Waterden road
London,United Kingdom
matteo@oio.studioPlease do not send notices or inquiries unrelated to alleged copyright infringement tooio.studio ltd's designated agent.
Disclaimers of Warranties, Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will beuninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of theservice will be accurate or reliable.
You agree that from time to time we may remove the service for inde nite periodsof time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk.
The service and all products and services delivered to you through the service are(except as expressly stated by us) provided 'as is' and 'as available' for your use,
without any representations, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of merchantability, merchantable
quality, tness for a particular purpose, durability, title, and non-infringement.
In no case shall oio.studio ltd, our directors, of cers, employees, af liates, agents,
contractors, interns, suppliers, service providers or licensors be liable for any injury,
loss, claim, or any direct, indirect, incidental, punitive, special, or consequential
damages of any kind, including, without limitation lost pro ts, lost revenue, lost savings,
loss of data, replacement costs, or any similar damages, whether based in contract, tort(including negligence), strict liability or otherwise, arising from your use of any of theservice or any products procured using the service, or for any other claim related in any
way to your use of the service or any product, including, but not limited to, any errors oromissions in any content, or any loss or damage of any kind incurred as a result of theuse of the service or any content (or product) posted, transmitted, or otherwise madeavailable via the service, even if advised of their possibility. Because some states orjurisdictions do not allow the exclusion or the limitation of liability for consequential orincidental damages, in such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.
Indemni cation
You agree to indemnify, defend and hold harmless oio.studio ltd and our parent,
subsidiaries, af liates, partners, of cers, directors, agents, contractors, licensors,service providers, subcontractors, suppliers, interns and employees, harmlessfrom any claim or demand, including reasonable attorneys’ fees, made by any
third-party due to or arising out of your breach of these Terms of Service or the
documents they incorporate by reference, or your violation of any law or the rights
of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful,
void or unenforceable, such provision shall nonetheless be enforceable to the fullest
extent permitted by applicable law, and the unenforceable portion shall be deemed to
be severed from these Terms of Service, such determination shall not affect thevalidity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shallsurvive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you nolonger wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any
term or provision of these Terms of Service, we also may terminate this agreement at
any time without notice and you will remain liable for all amounts due up to andincluding the date of termination; and/or accordingly may deny you access to ourServices (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service
shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site orin respect to The Service constitutes the entire agreement and understanding between
you and us and govern your use of the Service, superseding any prior orcontemporaneous agreements, communications and proposals, whether oral or written,
between you and us (including, but not limited to, any prior versions of the Terms ofService).
Any ambiguities in the interpretation of these Terms of Service shall not be construed
against the drafting party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of theUnited Kingdom.
Changes to Terms
You can review the most current version of the Terms of Service at any time at thispage. We reserve the right, at our sole discretion, to update, change or replace any
part of these Terms of Service by posting updates and changes to our website. It isyour responsibility to check our website periodically for changes. Your continued useof or access to our website or the Service following the posting of any changes tothese Terms of Service constitutes acceptance of those changes.

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Contact
Questions about the Terms of Service should be sent to us at hello@oio.studio.