SOLUTION SHOWCASE
Adding Security andCommunication to a
Highway Toll Facility
THE SCENARIO

A highway toll facility consists of toll booths and atoll office, with the toll booths positioned along thetoll road and the toll office situated either adjacent
to or at some distance from the booths. In acertain highway toll facility at an interchange, avideo intercom system, a paging system, and asurveillance camera system were in operation.
The video intercom system was utilized to verify
visitors to the toll facility, the paging systemfacilitated communication from the toll office tothe exterior of the toll booths, and the surveillancecamera system monitored an undergroundpassage designed for toll booths access. The
lack of communication methods between the toll
office and the toll booths prompted the facility
administrator to consider installing newequipment, specifically to ensure clear
communication during noisy traffic situations.
Additionally, the exterior paging system fell shortin providing audible communication within thebooths due to high traffic noise.
Each existing system operated independently
with analog equipment. Due to the lack ofinterconnectivity between the facilities and theindependent operating procedures, toll staff had
to provide training for new personnel on theoperation of all facilities. As a consequence,dissatisfaction grew among the staff. Moreover,some systems had been in operation for over 10years and were showing of malfunctions, leading
to increased maintenance costs. It was evident
that the time had come to consider replacing theequipment.

THE SOLUTION

The facility administrator decided to adopt the IP
video intercom system to enhance communication
between the toll office and the toll booths, utilizingthe intercom‘s internal communication function. The
build-in handset on the master station provided clear
communication even in noisy conditions. Visitor
confirmation was achieved using the IP video door
station and the IP intercom master station in the toll
office, providing a clear image.
Simultaneously, upgrades were made to the paging
and surveillance camera systems, and all equipment
was interconnected by selecting IP-compatibledevices. Through the integration of IP video intercom
and IP surveillance cameras, images of visitors seenon the video intercom and surveillance camera
footage were recorded using a network video
recorder (NVR). Moreover, the integration of the IP
video intercom system and paging speakers enabled
emergency announcement from the intercom masterstation at the toll office to interior and exterior of thebooths. Consolidating independent systems throughIP integration not only simplified operations but also
improved overall system efficiency, effectivelyaddressing the previous complexities. Additionally,
the elimination of wiring constraints resulted in a
reduction in installation costs.

The facility administrator of the highway toll
facility selected an IP video intercom systemthat can integrate the paging andsurveillance camera facilities.
May 2023
PCS6514AOSOLUTION SHOWCASE
Toll OfficeToll BoothThe staff between office and booth
could clearly communicate each otherthrough the built-in handset on themaster station.
Toll Booth Outside

THE BENEFITS・ A user-friendly video intercom systemprovided simple operation to verify visitors
and internal communicate between the toll
office and toll booths
・ Clear communication was achieved evenin noisy conditions by integrating a handset
with the intercom master station
・ Integrating video intercom, paring
speakers, surveillance cameras, and NVR
resulted in more efficiency and satisfaction
・ The installation cost was affected by theelimination of wiring constraints anddue to IP devices

System configuration Example
IP Video IntercomToll OfficeToll Booth
RouterInternet

IP Video Door station
IX-EA
Master station

PoE switch

Master station

OutsideSpeaker for paging(Third party)

IP Video Master Station
IX-MV7-HB
NVR(Third party)

Entrance

Surveillance camera(Third party)

Underground Passage

IP Audio Sub Station
IX-RS-B
Video door station

Surveillance camera(Third party)

SS6605AO

May 2024