MODEL S
MODEL X
MODEL 3
MODEL YNEW VEHICLE LIMITED WARRANTYASIA PACIFICEFFECTIVE DATE: 2024/07/08

Contents
General Warranty Provisions.....2
Warranty Coverage.....4
Exclusions and Limitations.....7
Obtaining Warranty Service... 10
Dispute Resolution and Country-Specific Consumer Disclosures.... 11

General Warranty Provisions
Tesla, Inc., or the relevant entity listed below in Warrantor on page 2, ("Tesla”) will provide repairs toModel S, Model 3, Model X, and Model Y new vehicles sold by and delivered directly from Tesla during
the applicable warranty periods for the Warranty Regions specified below in accordance with the terms,
conditions and limitations defined in this New Vehicle Limited Warranty. Your rights and Tesla’s
obligations under this New Vehicle Limited Warranty apply only within the Warranty Region where this
New Vehicle Limited Warranty was first provided with Model S, Model 3, Model X and Model Y newvehicles sold by and delivered directly from Tesla. The terms of this New Vehicle Limited Warranty will
not apply if you bring your Model S, Model 3, Model X or Model Y vehicle to a different Warranty
Region, unless otherwise required by local law. The Warranty Regions are listed below.

Warrantor
The applicable Warranty Region, listed below, is based on where the Model S, Model 3, Model Y, andModel X new vehicle was first sold by and delivered directly from Tesla with this accompanying New
Vehicle Limited Warranty. You must return to your specific Warranty Region in order to receive warranty
service. Any subsequent private retail purchasers or transferees must return to your specific Warranty
Region in order to obtain warranty service regardless of the country in which such purchaser ortransferee may have purchased the vehicle.
Warranty Region

Contact Information

Hong Kong

Tesla Motors HK Limited
Kong Nam Industrial Building
603-609 Castle Peak Road
Tsuen Wan, New Territories, Hong Kong
Phone: 852 3974 0288

CoverageThis New Vehicle Limited Warranty applies to vehicles sold by Tesla in your specific Warranty Region.
For purposes of this New Vehicle Limited Warranty, your Tesla specific Warranty Region is defined as
the region that your vehicle is first registered in, provided that you return to your specific Warranty
Region in order to receive warranty service. Any subsequent purchasers or transferees must return toyour specific Warranty Region in order to obtain warranty service regardless of the country in whichsuch purchaser or transferee may have purchased the vehicle.

Multiple Warranty Conditions
This New Vehicle Limited Warranty contains warranty terms and conditions that may vary depending on
the part or system covered. A warranty for specific parts or systems is governed by the coverage set
forth in that warranty section as well as other provisions in this New Vehicle Limited Warranty.

Limitations and Disclaimers; Local Laws
THIS NEW VEHICLE LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN
CONNECTION WITH YOUR TESLA VEHICLE. All other implied or express warranties, including any
statutory warranty rights following from local laws, or other conditions are disclaimed to the fullest
extent allowed by the law in your Warranty Region, including, but not limited to, implied warranties andconditions of merchantability, fitness for a particular purpose, durability, or those arising out of a courseof dealing or usage of trade. Some Warranty Regions do not allow limitations on implied warranties orconditions and/or how long an implied warranty or condition lasts, so the above limitations may not
apply to you. Please see Dispute Resolution and Country-Specific Consumer Disclosures on page 11 for
information on laws that apply in your Warranty Region.

New Vehicle Limited Warranty

2General Warranty Provisions
The performance of necessary repairs and parts replacement by Tesla is the exclusive remedy under this
New Vehicle Limited Warranty or any implied warranties. Tesla does not authorize any person or entity tocreate for it any other obligations or liability in connection with this New Vehicle Limited Warranty. The
decision of whether to repair or replace a part or to use a new, reconditioned, or remanufactured partwill be made by Tesla, in its sole discretion.

Ownership Transfer
This New Vehicle Limited Warranty is transferable at no cost to any person(s) who subsequently andlawfully assume(s) ownership of the vehicle after the first retail purchaser within the described
limitations of this New Vehicle Limited Warranty (“subsequent purchaser”).

Warranty Ownership
The first retail purchaser, or subsequent purchaser, of a new vehicle sold in your specific Warranty
Region, titled or registered in the name of the first retail purchaser, or subsequent purchaser, according
to the laws in your specific Warranty Region, can enforce this New Vehicle Limited Warranty subject tothe terms of this New Vehicle Limited Warranty.

Warranty Coverage Period
This New Vehicle Limited Warranty begins on the first day a new vehicle is delivered by Tesla to the firstretail or corporate purchaser(s) or lessor(s), or the day it is first put into service (for example used as ademonstrator or company vehicle), whichever comes first, and provides coverage for the period basedon the specified warranty as described in the Warranty Coverage section of this New Vehicle Limited
Warranty. Parts repaired or replaced, including replacement of the vehicle, under this New Vehicle
Limited Warranty are covered only until the applicable warranty period of this New Vehicle Limited
Warranty ends, or as otherwise provided by applicable law.

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New Vehicle Limited Warranty

Warranty Coverage
This New Vehicle Limited Warranty includes the Basic Vehicle Limited Warranty, the Supplemental
Restraint System (“SRS”) Limited Warranty, and the Battery and Drive Unit Limited Warranty, each as
described below.
Without prejudice to your rights as described in Exclusions and Limitations on page 7 and Dispute
Resolution and Country-Specific Consumer Disclosures on page 11, the exclusive remedy available toyou under this New Vehicle Limited Warranty is the repair or replacement of new, reconditioned, or remanufactured parts by Tesla for the covered defects. Subject to the exclusions and limitations
described in this New Vehicle Limited Warranty, such repair or parts replacement will be performed
without cost to you by Tesla when Tesla is notified of the covered defect within the applicable warranty
period. Repairs will be performed using new, reconditioned, or re-manufactured parts at the sole
discretion of Tesla. All replaced parts or other components are the exclusive property of Tesla unlessotherwise provided under applicable law.

Basic Vehicle Limited Warranty
Subject to separate coverage for certain parts and the exclusions and limitations described in this New
Vehicle Limited Warranty, the Basic Vehicle Limited Warranty covers the repair or replacement
necessary to correct defects in the materials or workmanship of any parts manufactured or supplied byTesla under normal use for a period of 4 years or 80,000 km, whichever comes first.

Supplemental Restraint System (SRS) Limited Warranty
Subject to the exclusions and limitations described in this New Vehicle Limited Warranty, the SRS
Limited Warranty covers the repair or replacement necessary to correct defects in the materials orworkmanship of the vehicle’s seat belts or air bag system manufactured or supplied by Tesla undernormal use for a period of 5 years or 100,000 km, whichever comes first.

Battery and Drive Unit Limited Warranty
The Tesla lithium-ion battery (the “Battery”) and Drive Unit are extremely sophisticated powertrain
components designed to withstand extreme driving conditions. You can rest easy knowing that Tesla’s
state-of-the-art Battery and Drive Unit are backed by this Battery and Drive Unit Limited Warranty,
which covers the repair or replacement of any malfunctioning or defective Battery or Drive Unit, subject
to the limitations described below.
If your Battery or Drive Unit requires warranty repair, Tesla will repair the unit, or replace it with a new,reconditioned or re-manufactured part at the sole discretion of Tesla. The warranty replacement may
not restore the vehicle to a "like new" condition, but when replacing a Battery, Tesla will ensure that theenergy capacity of the replacement Battery is at least equal to that of the original Battery before thefailure occurred while taking into consideration other factors, including the age and mileage of thevehicle.
To provide you with even more assurance, this Battery and Drive Unit Limited Warranty will also coverdamage to your vehicle from a Battery fire even if it is the result of driver error. (Coverage will not extend
to damage that had already been sustained before a Battery fire occurred, or to any damage if theBattery fire occurred after your vehicle had already been totaled.)Your vehicle's Battery and Drive Unit are covered under this Battery and Drive Unit Limited Warranty fora period of:• Model S and Model X - 8 years or 240,000 km, whichever comes first, with minimum 70% retentionof Battery capacity* over the warranty period. Any Model S or Model X purchased prior to theeffective date specified on the cover page of this New Vehicle Limited Warranty is subject to theapplicable Battery and Drive Unit Warranty effective as of the date of purchase.
• Model 3 and Model Y Standard or Standard Range Plus - 8 years or 160,000 km, whichever comes
first, with minimum 70% retention of Battery capacity* over the warranty period.

New Vehicle Limited Warranty4Warranty Coverage• Model 3 and Model Y Long Range or Performance - 8 years or 192,000 km, whichever comes first,
with minimum 70% retention of Battery capacity* over the warranty period.
*For warranty claims specific to Battery capacity, the replacement Battery will be in a condition
appropriate to the age and mileage of the vehicle sufficient to achieve or exceed the minimum Battery
capacity for the remainder of the warranty period of the original Battery. Note that the vehicle’s range
estimates are an imperfect measure of Battery capacity because they are affected by additional factors
separate from Battery capacity. The measurement method used to determine Battery capacity, and thedecision of whether to repair, replace, or provide reconditioned or re-manufactured parts, and thecondition of any such replaced, reconditioned or re-manufactured parts, are at the sole discretion ofTesla.
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionallyabusing or destroying your vehicle or ignoring active vehicle warnings or service notifications), a
collision or accident (excluding from Battery fires as specified above), or the servicing or opening of theBattery or Drive Unit by non-Tesla or non-certified personnel, is not covered under this Battery andDrive Unit Limited Warranty.
In addition, the Drive Unit is subject to the exclusions and limitations described in this New Vehicle
Limited Warranty. Damage to the Battery resulting from the following activities is also not covered under
this Battery and Drive Unit Limited Warranty:• Damaging the Battery, or intentionally attempting, either by physical means, programming, or othermethods, to extend (other than as specified in your owner manual and any documentation provided
by Tesla) or reduce the life of the Battery;• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or• Flooding the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time and use.
Loss of Battery energy or power over time or due to or resulting from Battery usage is NOT covered
under this Battery and Drive Unit Limited Warranty, except to the extent specified in this Battery andDrive Unit Limited Warranty. See your owner documentation for important information on how to
maximize the life and capacity of the Battery. Failure to follow these recommended battery maintenanceand charging procedures shall void this Battery and Drive Unit Limited Warranty.
Your vehicle updates its software wirelessly, constantly providing new features and improvements foryour vehicle, including updates to protect and improve Battery longevity. Any noticeable changes to theperformance of the Battery due to these software updates are NOT covered under this Battery and Drive
Unit Limited Warranty.

Body Rust Limited WarrantyThis Body Rust Limited Warranty covers rust perforation (hole through the body panel from the inside
outwards) resulting from a defect in material or workmanship for a period of 12 years and unlimited
miles, excluding the following:• Vehicles treated against rust, i.e., procedures commonly referred to as rustproofing or
undercoating;• Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship causing
perforation in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in,such as stone chips or scratches;• Corrosion caused by, due to, or resulting from accidents, abuse, neglect, improper maintenance oroperation of the vehicle, installation of an accessory, exposure to chemical substances, or damages
resulting from an act of God or nature, fire, or improper storage.

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Warranty Coverage
For more information on other paint, rust or corrosion concerns that are excluded from this New Vehicle
Limited Warranty, see Exclusions and Limitations on page 7.

New Vehicle Limited Warranty

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Exclusions and Limitations
Warranty Limitations
This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or
indirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse, negligence,
accident, improper maintenance, operation, storage or transport, including, but not limited to, any of thefollowing:• Failure to take the vehicle to, or make repairs or service recommended by, a Tesla Service Center or
Tesla authorized repair facility upon discovery of a defect covered by this New Vehicle Limited
Warranty;• Accidents, collisions, or objects striking the vehicle;• Any repair, alteration or modification of the vehicle that was made inappropriately, or the installationor use of fluids, parts or accessories, made by a person or facility not authorized or certified to doso;• Improper repair or maintenance, including, but not limited to, the use of fluids, parts or accessories
other than those specified in your owner documentation;• Normal wear or deterioration, including, but not limited to, seat, trim and upholstery discoloration,
punctures, tears, depressions, wrinkling abrasions or other deformations, paint and glass stone
chips, and similar items;• Any damage to your vehicle's hardware or software, or any loss or harm to any personal information/
data uploaded to your vehicle resulting from any modifications or unauthorized access to vehicle
data or software from any source, including, but not limited to, non-Tesla parts or accessories,
modifications, third party applications, viruses, bugs, malware, or any other form of interference or
cyber attack;• Towing the vehicle;• Improper winch procedures;• Theft, vandalism, or riot;• Fire, explosion, earthquake, windstorm, lightning, hail, flood, or deep water;• Driving off-road (excludes Model X and Model Y);• Driving over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs,
potholes, unfinished roads, debris, or other obstacles, or in competition, racing or autocross or for
any other purposes for which the vehicle is not designed;• Overloading the vehicle;• Using the vehicle as a stationary power source; and• The environment or an act of God, including, but not limited to, exposure to sunlight, airborne
chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industry fallout,
rail dust, salt, hail, floods, wind and (thunder)storms, acid rain, fire, water, contamination, lightningand other environmental conditions.

Additional Limitations and Exclusions
In addition to the above exclusions and limitations, this New Vehicle Limited Warranty does NOT cover:• Any corrosion or paint defects including, but not limited to, the following:◦ Corrosion from defects in non-Tesla manufactured or supplied materials or workmanshipcausing perforation (holes) in body panels or the chassis from the inside out;
◦ Surface or cosmetic corrosion causing perforation in body panels or the chassis from theoutside in, such as stone chips or scratches;

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New Vehicle Limited Warranty

Exclusions and Limitations◦ Corrosion and paint defects caused by, due to, or resulting from accidents, paint matching,abuse, neglect, improper maintenance or operation of the vehicle, installation of an accessory,
exposure to chemical substances, or damages resulting from an act of God or nature, fire, or
improper storage;• Non-genuine Tesla parts or accessories or their installation, or any damage directly or indirectly
caused by, due to, or resulting from, the installation or use of non-genuine Tesla parts oraccessories;• Parts, accessories and charging equipment that were not included in the purchase of the vehicle;
these items have their own warranties and are subject to their own terms and conditions, which will
be provided to you as applicable;• Any additional Tesla parts or labor required to repair or service a vehicle, whether under warranty orotherwise, due to any of the exclusions specified in this New Vehicle Limited Warranty, including
but not limited to, hardware or software modifications or non-genuine Tesla parts or accessories;• Tires, which have their own warranties and are subject to their own terms and conditions, which will
be provided to you as applicable;• Key fob batteries;• External flash or other storage or memory devices;• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as a result ofa defect in material or workmanship of a Tesla manufactured or supplied windshield or window
glass;• General appearance or normal noises and vibrations, including, but not limited to, brake squeal,
general knocks, creaks, rattles, and wind and road vibration for which there are no malfunctioning
parts requiring replacement; and• Maintenance services, including, but not limited to, the following:◦ Wheel alignment or balancing;◦ Appearance care (such as cleaning and polishing);◦ Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.);and◦ Minor adjustments, including addition of sealant, insulation, or replacing and/or re-torquing ofnuts and bolts (or the like).

Voided Warranty
You are responsible for the proper operation of the vehicle and for receiving and maintaining detailed
and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle Identification Number(“VIN”), servicing center name and address, mileage, date of service or maintenance and description ofservice or maintenance items, which should be provided to each subsequent purchaser or transferee.
You may void this New Vehicle Limited Warranty if you do not follow the specific instructions andrecommendations regarding the use and operation of the vehicle provided in your ownerdocumentation, including, but not limited to:• Installing the vehicle's software updates after notification that there is an update available;• Complying with any recall advisories;• Carrying passengers and cargo within specified load limits; and• Making all repairs.

New Vehicle Limited Warranty

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Exclusions and Limitations
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or Tesla
authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage may be
excluded due to improper maintenance, service or repairs.
The following will also void this New Vehicle Limited Warranty:• Vehicles that have had the VIN defaced or altered or the odometer or other related system
disconnected, altered or rendered inoperative so that it is difficult to determine the VIN number or
actual mileage;• Vehicles that do not have clean title or have been sold, designated, labeled or branded as
dismantled, fire-damaged, flood- damaged, junk, rebuilt, salvage, reconstructed, irreparable or a
total loss; and• Vehicles that have been determined to be a total loss by an insurance company.

DamagesTesla hereby disclaims any and all indirect, incidental, special and consequential damages arising out ofor relating to your vehicle, including, but not limited to, transportation to and from a Tesla Service
Center, loss of vehicle value, loss of time, loss of income, loss of use, loss of personal or commercial
property, inconvenience or aggravation, emotional distress or harm, commercial loss (including but notlimited to lost profits or earnings), towing charges, bus fares, vehicle rental, service call charges,
gasoline expenses, lodging expenses, damage to tow vehicle, and incidental charges such as telephone
calls, facsimile transmissions, and mailing expenses. Please see Dispute Resolution and CountrySpecific Consumer Disclosures on page 11 for information on laws that apply in your Warranty Region.
Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of thevehicle at the time of the claim.
The above limitations and exclusions shall apply whether your claim is in contract, tort (including
negligence and gross negligence), breach of warranty or condition, misrepresentation (whether
negligent or otherwise) or otherwise at law or in equity, even if Tesla is advised of the possibility of suchdamages or such damages are reasonably foreseeable. In jurisdictions that do not allow the exclusion orlimitation of indirect, direct, special, incidental or consequential damages, the above limitations or
exclusions may not apply to you.

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Obtaining Warranty Service
To obtain warranty service, you must notify Tesla within the applicable warranty period, and deliver thevehicle, at your expense (except where Tesla is obligated to undertake towing), during regular businesshours to a Tesla Service Center in your Warranty Region. The location of the nearest Tesla Service
Center may be obtained by visiting Tesla's web site for your region. The location of Tesla Service
Centers is subject to change at any time. The updated list of service centers is and will remain publishedon Tesla's web site for your region.
When you contact Tesla, please be prepared to provide the Vehicle Identification Number (VIN), current
mileage, and a description of the defect. The VIN, located on the upper dashboard on the driver’s sideof the vehicle, is visible through the windshield. It is also available on the vehicle registration and title
documentation.
In the event of a change of your address, please contact Tesla at the address or phone number specified
in Warrantor on page 2 of this New Vehicle Limited Warranty.

Payment of Tax for Repairs
Some jurisdictions and/or local governments may require that tax be collected on warranty repairs.
Where applicable law allows, you are responsible for payment of these taxes.

Reasonable Time for Repairs
You must allow Tesla a reasonable time for completion of repairs and/or service. Upon notification by
Tesla of the completion of the vehicle repairs and/or service, you are responsible for immediately
picking up the vehicle, at your own expense, or reasonable daily storage fees will be assessed.

Roadside Assistance
Tesla Roadside Assistance is a service intended to minimize inconvenience when your Tesla vehicle isinoperable. This service can be requested through the Tesla mobile app or by contacting your local Tesla
support number. Availability may vary by region. The vehicle must be covered by a Tesla New Vehicle
Limited Warranty or Used Vehicle Limited Warranty and located in your specific Region at the timeRoadside Assistance is requested; however, Roadside Assistance is a separate service and is notprovided under a Tesla New Vehicle Limited Warranty or Used Vehicle Limited Warranty. Please refer to
our Roadside Assistance policy for full details and disclosures.

Modifications and Waivers
No person or entity, including, but not limited to, a Tesla employee or authorized representative, canmodify or waive any part of this New Vehicle Limited Warranty. Tesla may occasionally offer to pay a
portion or all of the cost of certain repairs that are no longer covered by this New Vehicle Limited
Warranty for specific vehicle models (i.e., “adjustment programs”). In such circumstances, Tesla will
notify all known registered owners of affected vehicles. You may also inquire to Tesla directly regarding
the applicability of such programs, if any, to your vehicle. Tesla may also occasionally offer to pay a
portion or all of the cost of certain vehicle repairs that are no longer covered by this New Vehicle Limited
Warranty on an ad hoc case-by-case basis. Tesla reserves the right to do the above and to makechanges to vehicles manufactured or sold by Tesla and the applicable warranties, at any time, without
incurring any obligation to make the same or similar payment or changes for vehicles Tesla previously
manufactured or sold, or applicable warranties including this New Vehicle Limited Warranty.

New Vehicle Limited Warranty

10Dispute Resolution and Country-Specific Consumer
Disclosures
Many jurisdictions have laws, commonly called “Lemon Laws,” that provide you with certain rights if you
experience problems with your vehicle. These laws vary depending on the jurisdiction. Your vehicle andits safety items comply with applicable provincial and territorial motor vehicle laws.
To the fullest extent allowed by the law of your jurisdiction, Tesla requires that you first provide Tesla,during the applicable warranty period specified in this New Vehicle Limited Warranty, with written
notification of any defects you have experienced (that cannot be resolved by reviewing or following the
Owner’s Manual) within a reasonable time to allow Tesla an opportunity to make any needed repairs, andto submit to our dispute settlement program, before you pursue any remedy under these laws. Please
send written notification seeking dispute resolution to the address for your region as specified in
Warrantor on page 2 of this New Vehicle Limited Warranty.
Please send your written notification to your local address applicable to your Warranty Region. Please
include the following information:• Your name and contact information;• The name and contact information of the warrantor (see Warrantor on page 2);• VIN;• Name and location of the Tesla Store and/or Tesla Service Center nearest you;
• Vehicle delivery date;• Current mileage;• Description of the defect; and• History of the attempts you have made with a Tesla Store or a Tesla representative to resolve theconcern, or of any repairs or services that were not performed by a Tesla Service Center or Tesla
authorized repair facility.
In the event any disputes, differences or controversies arise between you and Tesla related to this New
Vehicle Limited Warranty, Tesla will explore all possibilities for an amicable settlement. In case anamicable settlement is not reached, Tesla and you shall submit any such dispute, difference, or
controversy to the appropriate venue in your jurisdiction. See specific rules for your region below (if
any).

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