F1® Booking Terms and Conditions
THESE ARE THE TERMS AND CONDITIONS, WHICH APPLY TO YOUR F1®
BOOKING. PLEASE READ THEM CAREFULLY AS YOU WILL BE BOUND BY THEM.
All Bookings featured in the Company’s brochure and/or in the Official Website are offered for saleby MSC Cruises S.A, hereinafter referred as the “Company”.
In these Booking Terms & Conditions the following expressions shall have the meanings defined
hereunder:“Boarding Conditions” means the terms and conditions under which the Carrier provides the
Guest’s boarding and stay. The Boarding Conditions may refer to the provisions of the law of thecountry of the Carrier and/or international conventions which may limit or exclude the liability of the
Carrier. Copies of the Boarding Conditions are available to the Guests upon request.
“Booking” means the steps taken by the Guest to enter into a Contract with the Company.
“Booking Terms & Conditions” means these terms and conditions and the information containedin the relevant Company’s brochure, the Official Website and/or other information which will form
the express terms of your Contract with the Company.
“Carrier” means the entity who has undertaken the obligation to carry the Guest from one place tothe other as indicated in the Cruise ticket, airline ticket or other ticket issued for any other applicabletransport and is thereby indicated on such documents as “carrier”.
“Company” means MSC Cruises S.A. whose registered address is 16 Eugene Pittard, CH-1206
Geneva, Switzerland who organises and provides transport at sea, holiday packages, accommodation
services, ticketing services and sells or offers them for sale, whether directly or through a Sales Agent.
“Contract” means the contract concluded between the Company and the Guest relating to therelevant booking which is evidenced by the issue of the confirmation invoice sent by the Company
or its Sales Agent to the Guest. The Contract concluded between the Parties may refer (i) to the Guest
purchasing from the Company the sole accommodation onboard of a vessel that will operate as afloating hotel for F1® events purposes or (ii) to the Guest purchasing from the Company theaccommodation onboard of a vessel that will operate as a floating hotel for F1® events purposes incombination with other services offered or re-sold by the Company including but not limited to eventstickets, event-related excursions and experiences, transfers, other excursions.
“Cruise” means the Guest stay onboard a MSC Cruises vessel notwithstanding if the vessel is berthed
or at sea.
“Designated Person” means a person that is identified on any of the following lists:a.
the European Union Consolidated Financial Sanctions List enforced by Member States of theEuropean Union;b.
the Consolidated List of Asset Freeze Targets enforced by the UK Government; and/orc.
the Specially Designated Nationals and Blocked Persons List enforced by the U.S.
Department of the Treasury’s Office of Foreign Assets Control, oron any list that replaces any of the above-mentioned lists.

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“Disabled Guest” or “Guest with Reduced Mobility”; means any Guest whose mobility whenusing transports is reduced as a result of any physical disability (sensory or locomotor, permanent or
temporary), intellectual or psychosocial disability or impairment, or any other cause of disability or
impairment or as a result of age, and whose situation needs appropriate attention and adaptation to
his/her particular needs for the services made available to all Guests.
“Grandstand” is the area accessible to Guest in possession of the relative F1® Grandstand ticket towatch the event and to benefit of the associated services included in the ticket. There are different
types of Grandstands tickets that can be selected and accessed by the Guest with different associatedservices available to ticket-holders.
“Guest” means each and every person, including minors, named either on the Booking confirmationor on the invoice or on a ticket issued by the Company.
“Unavoidable and Extraordinary Circumstances” means any unforeseeable and unpredictable
event out of the Carrier’s or the Company’s control including Acts of God (such as, flood, earthquake,storm, hurricane or other natural disasters), war, invasion, act of foreign enemies, hostilities(regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or
usurped power or confiscation, terrorist activities, riots, civil disturbances, industrial disputes, naturaland nuclear disasters, fire, epidemics, health risks, nationalisation, government sanction, blockage,embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service
and/or any unforeseen technical problems with transport including changes due to rescheduling orcancellation or alteration of flights, closed or congested airports or ports.
“Official Website” means the set of related web pages, documents and hypertext links served fromthe web domain https://www.msccruises.com/“Paddock” is a specific and exclusive area accessible only to Guest in possession of the related pass.
“Paddock Club” is the premium hospitality experience accessible only to Guest in possession of therelated pass.
“Restricted Person” means a person that is identified on any of the following lists:a.
the list of persons named in relation to financial and investment restrictions enforced by the
UK Government.
b.
the Sectoral Sanctions Identifications List, enforced by the U.S. Department of the Treasury’s
Office of Foreign Assets Control; and/orc.
the Entity List, Denied Persons List, Unverified List and Military End User List, all enforcedby the U.S. Department of Commerce’s Bureau of Industry and Security, oron any list that replaces any of the above-mentioned lists.
“Sales Agent” means the person or travel agency that sells or offers for sale the contracts provided
by the Company, on its own or on behalf of the Company.
1.

BOOKING PROCEDURE AND DEPOSIT

1.1

In order to proceed with a Booking, the Guest must contact the Company or one of theCompany’s authorised Sales Agents or representatives.

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1.2

The person making the Booking confirms, agrees and accepts that all persons named in theBooking request and on the invoice have agreed to be bound by the Booking Terms &Conditions and that he/she has authority to accept these Booking Terms & Conditions onbehalf of all the persons named on the Booking request and invoice.

1.3

The Booking Accommodation requires a 3-night minimum stay. A non-refundable deposit of
15% per person is due and payable by the Guest at the time of Booking.

1.4

A Booking will be completed and the Contract will be effective only when the Company
accepts the Booking by sending a confirmation invoice to the Guest or to the Guest’s Sales
Agent.

2.

CONTRACT

2.1

Every contract is subject to availability at the time of Booking. No Contract shall be madeuntil the deposit or the full amount (according to the present Booking Terms & Conditions)is paid and the confirmation invoice provided to the Guest.

2.2

Full payment is required no later than 60 days prior to check-in scheduled date.

2.3

If the Booking application is made within 59 days prior to check-in scheduled date, then full
payment must be sent at the time of Booking.

2.4

If any Guest fails to pay the balance 59 days prior to check-in scheduled date, the Company
has the right to cancel the Booking without notice and levy cancellation charges.

2.5

The Contract concluded between the Parties may refer (i) to the Guest purchasing from theCompany the sole accommodation onboard of a vessel that will operate as a floating hotel for
F1®events purposes (ii) to the Guest purchasing from the Company the accommodation
onboard of a vessel that will operate as a floating hotel for F1®events purposes and otherservices offered or re-sold by the Company including but not limited to events tickets, eventrelated excursions and experiences, transfers, other excursions. These services might beperformed by third parties and be subject to their respective Terms & Conditions.

2.6

If the Guest purchases F1® tickets and associated products and/or services related to events
held as part of the FIA FORMULA ONE WORLD CHAMPIONSHIP, the purchase is also
subject to Terms & Conditions of Sale of F1®
tickets available athttps://tickets.formula1.com/en/t-61-terms-and-conditions

2.7

If the Guest purchases F1® Paddock Club passes for any event, the purchase is also subject
to the Paddock Club Terms & Conditions available at https://tickets.formula1.com/en/t-61terms-and-conditions

3.

INSURANCE

3.1

The Company strongly recommends that every Guest should have adequate insurance policy
which covers them sufficiently during the stay on board.

4.

PASSPORT AND VISAS

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4.1

Guests must hold fully valid passports for the whole duration of their stay and the expiry datemust be at least 6 months after the check-out date. Certain countries insist on machinereadable and digital photo passports, especially Russia and USA.
Each passenger must present for inspection upon request the Booking Confirmation, a valid
passport as well as any visa, entry or exit permit.

4.2

The Company is not responsible for obtaining visas for any Guest, this is the responsibility of
the individual Guest.
It is the duty of the Guest to verify that his/her passport, visas, or other documents for travel
are accepted in the countries where the stay is deployed. Guests are strongly advised to checkfor all legal requirements for travelling abroad, attending events and at the various ports toinclude the requirement of visas, immigration, custom and health.

4.3

Guests under 18 years of age (or 21 years of age for US Guests or Guests embarking from a
US port) must embark on board accompanied by their parents or a legal guardian.
If the minor is embarking on board with Guests that are not his parents or legal guardians, theCompany shall require, at the moment of booking, a document signed by the parents or legal
guardian authorizing the minor to stay on board with a chaperone or a designated individual,in accordance with Company’s policies.
Some restrictions may apply to minors accessing to single events/services. They will be
displayed in our communication channels and/or directly communicated to our Guests.
Children under the age of 16 will need to have a signed minor's form by the parent(s) to accessPaddock club and Paddock.
Children 12 years old or younger must be accompanied by an adult in Grandstands.
Each Guest (or, if a Minor, his/her parents or guardian) shall be liable to the Carrier, for any
fines or penalties imposed on the Vessel or Carrier, by any authorities for the Guest’s failure
to observe or comply with local governmental laws or regulations, including requirements
relating to immigration, customs or excise.

4.4

The Carrier reserves the right to check and record details of the documentation in clause 4.1.
The Carrier makes no representation and gives no warranties as to the correctness of any
documentation that is checked.

5.

FITNESS TO STAY ON BOARD

5.1

The safety of all Guests is of paramount importance to the Company, hence all Guest warrant
that they are fit to stay on board, to travel by sea (and if applicable by air) and that theirconduct or condition will not impair the safety or convenience of the vessel or aircraft and theother Guests, and that they can stay on board and be carried safely in accordance withapplicable safety requirements established by International EU or national law.

5.2

Any Guest with a condition that may affect fitness to stay on board on to travel must informthe Company at the time of Booking and submit a doctor’s certificate prior to Booking. In any
case, the Company and/or the Carriers has the right to request – at their own discretion – thePassenger to produce medical certificates supporting the fitness to stay on board and to travel.

5.3

Pregnant women are requested to seek medical advice before getting onboard; at any stage of
their pregnancy they must obtain a medical certificate from a doctor confirming their fitness
to stay and travel on board the vessel.

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5.4

The Company and/or the Carriers do not have on board any of the cruise vessels adequate
medical facilities or equipment for childbirth. The Company cannot accept a Booking and the
Carrier cannot carry any Passenger who will be 24 weeks pregnant or more by the end of thecheck-out scheduled date.

5.5

The Company and the Carrier expressly reserve the right to refuse boarding to any Guest who
appears to be in any advanced state of pregnancy or who does not provide the medical
certificate according to clause 5.2 above and shall have no liability in respect of such refusal.

5.6

In order to ensure that the Carrier is able to host Guests safely and in accordance withapplicable safety requirements established by international, EU or national law or in order tomeet safety requirements established by competent authorities, including the vessel’s flagstate, the Guest warrants that his/her conduct or condition will not impair the safety of theVessel or inconvenience other persons onboard.

5.7

If it appears to the Company and/or the Carrier, the Master or the Vessel's doctor that a Guest
is for any reason unfit to stay on board and/or likely to endanger safety, then the Carrier orthe Master shall have the right to take any of the following courses: (i) to refuse to embark
the Guest; (ii) to disembark the Guest; (iii) to transfer the Guest to another berth or cabin; (iv)
if the Vessel’s doctor considers it advisable, to place or confine him/her in the Vessel's
hospital or to transfer the Guest to an ashore health facility at the Guest’s expense; and/or (v)to administer first aid and administer any drug, medicine or other substance or to admit and/or
confine the Guest to a hospital or other similar institution ashore at the Guest’s expense,
provided that the ship’s doctor and/or Master considers that any such steps are necessary.

5.8

Unless provided under any applicable law, where a Guest is refused embarkation as a result ofsafety and/or fitness to stay on board, the Company and the Carrier shall not be liable for any
loss or expense occasioned to the Guest thereby, nor shall the Guest be entitled to any
compensation from the Company and the Carrier.

5.9

The Vessel has a limited number of cabins equipped for Disabled Persons, available on a firstcome, first served basis. Not all areas or equipment on the Vessel are suitable for access to
Disabled Persons.

5.10

The Company and/or the Carrier reserve the right to refuse boarding to anyone who has failed
to notify it of their specific needs with regard to accommodation, seating or services required
from the Carrier or terminal operator, or their need to bring medical equipment, or to bring a
Recognised Assistance Dog on board the Vessel, or of any other known disabilities, or who
in the Company and/or Carrier’s and/or Master’s opinion is unfit or unable to stay on board,or anyone whose condition may constitute a danger to themselves or others onboard on the
grounds of safety.

5.11

Guests who need assistance and/or have special requests or need special facilities or
equipment with regard to accommodation, seating or services required or their need to bring
medical and mobility equipment, must notify the Company at the time of booking. This should
include detailed information required to assist Company in making available accessible
transport to Disabled Persons. Wheelchair users must specify whether they operate a manualor powered wheelchair and inform the Company whether they require portside or stadiumfacilities and services at the time of booking. This is to ensure that the Guests can safely
embark, disembark and remain on board in accordance with all applicable safety
requirements. The Carrier is not obliged to provide any assistance or meet special requests
5unless the Carrier has agreed to do so in writing. If any Guest cannot be carried safely and inaccordance with applicable safety requirements, then the Carrier can refuse to accept a Guestor embarkation of a Disabled Person on the grounds of safety.
5.12

Wheelchair users must furnish their own standard size wheelchairs. The Vessel’s wheelchairs
are available for emergency use only. Where the Carrier considers it strictly necessary for thesafety of the Guest it may require a Disabled Person to be accompanied by another person ora Recognised Assistance Dog who is capable of providing the assistance required by the
Disabled Person. This requirement will be based entirely on the Carrier assessing the need of
the Guest on grounds of safety and may vary from Vessel to Vessel.

5.13

Where any mobility or other equipment is lost or damaged by the fault or neglect of the Carrier
then it is the Carrier’s decision as to whether to repair or replace such equipment taking into
account the reasonable requirements of the Guest. All equipment must be capable of being
carried safety and must be declared at the time of booking. The Carrier may decline to carrysuch equipment where it is not safe to do so or where it has not been notified in time to enablea risk assessment to be carried out.

5.14

Any Guest who embarks, or allows any other guest for whom he or she is responsible toembark, when he/she or such other guest is suffering from any sickness, disease, injury or
infirmity bodily or mental or to his/her or her knowledge has been exposed to any infection
or contagious disease, or for any other reason is likely to impair the safety or reasonable
comfort of other persons onboard, shall be responsible for any loss or expense incurred by the
Carrier or the Master directly or indirectly in consequence of such sickness, disease, injury,
infirmity, exposure or refusal of permission to land unless in the case of sickness, disease,
injury, infirmity or exposure the same has been declared in writing to the Carrier or the Master
before embarkation and the consent in writing of the Carrier or the Master to such embarkation
has been obtained.

5.15

Although the Vessel is planned to be berthed at all times at the Cruise Terminal, conditions
may arise when it will be necessary to anchor offshore rather than alongside. When this is thecase, the Carrier will use a tender to take Guests ashore. A tender is a small vessel and may
not be suitable for persons with Disabilities or Reduced Mobility or balance problems. Whenusing tenders, safety is the utmost priority and it is important that the Guests are able to use
the tender safely. The Guests may be required to descend to a platform or pontoon and into
the tender. There may be steps both up and down and Guests may need to navigate a gap
between the platform and the tender (which can be approximately 1.5 ft). Depending on
weather, tide and sea conditions, there may be some movement, which could change
throughout the course of the day. Guests must be fit and mobile enough to access anddisembark the tender. If Guests have impaired mobility, or use a mobility aid such as a stick,then they must carefully consider their ability to embark the tender safely before making their
way down to the platform. Guests must take into consideration the use of steps, the possibilityof a gap and height difference between the platform and the tender, and the potential sudden
movement of the tender when making a decision. Wheelchairs and mobility scooters will not
be carried by the crew to the tender. All Guests must be independently mobile enough to use
the tenders. Ultimately, carriage by tender may be refused by the Master or any of his officers
if there is any doubt as to the safety of any Guests.
All Guests must take extra care when stepping on and off the tender. There will becrewmembers there to guide and steady Guests as they embark and disembark but they cannot

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support, lift or carry Guests. The same precautions apply when Guests disembark the tenderin the port.
6.

DISABLED GUESTS AND GUESTS WITH REDUCED MOBILITY.

6.1

The Company’s and the Carriers’ priority is always the comfort and safety of its Guests during
their stay onboard as part of their accommodation experience and, in order to achieve this, theGuest is asked at the time of Booking to provide as much detail as possible of the mattersgiven below so that the Company and Carrier can consider its obligation to carry the Guest ina safe or operationally feasible manner, taking into account any issues relating to the designof the Guest ship or port infrastructure and equipment including port terminals which may
make it impossible to carry out the embarkation, disembarkation or carriage of the Guest
which may have an impact on the Guests safety and comfort.

6.2

The Guest is asked to provide full details at the time of Booking if the Guest:a) Is unwell, infirm, Disabled or has Reduced Mobility;b) If the Guest requires a special Disabled cabin, since there is a limited number of theseavailable and since the Company would like to, wherever possible, accommodate the
Guest so that the Guest is comfortable and safe for the duration of the stay on board;c) If the Guest has any special seating requirements;d) If the Guest needs to bring any medical equipment on board;e) If the Guest needs to bring a recognised assistance dog on board the vessel (please notethat assistance dogs are subject to national regulations).

6.3

Where the Company and/or the Carrier consider strictly necessary for the safety and comfortof the Guest and in order for the Guest to fully enjoy the Cruise, it may require a Disabled
Guest or Guest with Reduced Mobility to be accompanied by another person who is capableof providing the assistance required by the Disabled Guest or Guest with Reduced Mobility.
This requirement will be based entirely on the Company and/or the Carrier assessing the needof the Guest on grounds of safety and may vary from vessel to vessel and/or itinerary toitinerary. Guests confined to a wheelchair are asked to kindly furnish their own standard size
collapsible wheelchair during the whole stay and might also be requested to be accompanied
by a travelling Guest fit and able to assist them..

6.4

If the Guest has any particular conditions, Disability or Reduced Mobility which require
personal care or supervision then such personal care or supervision must be organized by the
Guest and at the Guest’s expense. The vessel is unable to provide respite services, one-to-one
personal care or supervision or any other form of care for physical or psychiatric or otherconditions.

6.5

If after careful assessing the Guest’s specific needs and requirements, the Company and/or
the Carrier concludes that the Guest cannot be carried safely and in accordance with applicablesafety requirements then the Company can refuse to accept a Booking or embarkation of a
Disabled Guest or Guest with Reduced Mobility on the grounds of safety.

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6.6

The Company reserves the right to refuse to carry any Guest who has failed to adequately
notify the Company of any disabilities or needs for assistance in order for the Company and/or
the Carrier to make an informed assessment that the Guest can be carried in a safe oroperationally feasible manner on the grounds of safety. If the Guest does not agree with adecision of the Company under clauses 6.5 to 6.6 of these Booking Terms & Conditions thenthe Guest must provide a complaint in writing with all supporting evidence to the Company.

6.7

The Company reserves the right to refuse to carry any Guest who in the opinion of theCompany and/or the Carrier is unfit for travel or whose condition may constitute a danger tothemselves or others on the Cruise on the grounds of safety.

6.8

For the safety and comfort of the Guest, if the Guest becomes aware between the date ofBooking and the date of commencement of stay that he/she will require special care or
assistance as detailed above, the Guest is asked to inform the Company immediately so that
the Company and the Carrier can make an informed assessment whether or not the Guest canbe carried in a safe or operationally feasible manner.

6.9

With reference to the contract where the Guest purchases from the Company theaccommodation onboard of a vessel that will operate as a floating hotel for F1® events
purposes in combination with other services offered or re-sold by the Company including but
not limited to F1® events tickets, F1® event-related excursions and experiences, transfers,
other excursions, considering that the Company does not have direct control on the F1®
events organization, if the Guest has any special need to access the event, for its safety andcomfort, it is asked before Booking to check with the Company and the F1® Event Organizerthat the special need may actually be met by providing as much details as possible.
For some F1® events, F1® events organizers may reserve to its direct selling channels special
tickets, seats and access. For these events, the Company may safely offer for its Guest withspecial needs only contracts regarding the sole accommodation onboard
F1® ticket types and passes that the Company has on sale for F1 Abu Dhabi Event may notpresent the conditions to ensure comfortable access to such seats for guests with limited
mobility resulting that the Company may safely offer for its Guest with limited mobility only
contracts regarding the sole accomodation onboard.
For further enquiries, please refer to the Abu Dhabi (ADMM) promoter’s contact center, Yas:
Domestic calls: 800 927; International calls: +971 (0) 2 659 9800; Email:CustomerService@ymc.ae

7.

PUBLIC HEALTH QUESTIONNAIRE

7.1

The Company and/or the Carrier and/or the health authorities in any port shall be entitled toadminister a public health questionnaire on their own behalf. In addition to any Health and
Safety measures that the Company may adopt, the Guest shall supply accurate information
regarding symptoms of any illness including but not limited to gastrointestinal illness, H1N1
and COVID-19. The Company/Carrier may deny boarding to any Guest that it considers in
its sole discretion to have symptoms of any illness including viral or bacterial illness including
but not limited to Norovirus, H1N1 and COVID-19. Refusal by a Guest to complete thequestionnaire may result in denied boarding.

7.2

Where Guests become ill during the stay on board with viral or bacterial illness the ship’s
doctor may request them to remain in their cabin for reasons of safety.
88.

FOOD ALLERGIES

8.1

Guests are reminded that some foods may cause an allergic reaction in certain people due tointolerance of some ingredients. If the Guest has any known allergies, or is intolerant to any
food, he/she is required to inform the Company at the time of Booking (by duly filling in a
specific form) and further to report it to the Maître d’hôtel as soon as convenient after boarding
the ship.

8.2

It is the responsibility of the Guest to ensure that he/she actively avoids any food he/ she isallergic to. The Company will take all reasonable care if made aware in writing of any specificfood or ingredient the Guest has an allergic reaction to and assist the Guest within reason to
avoid any such food or ingredients if made aware by the Guest according to clause8.1 above;in absence of such information neither the Company, nor the Carrier will be held responsible
for preparing special meals for the Guest or any other prepared meals consumed by the Guest.
In case of multiple allergies/intolerances, even though informed according hereto, theCompany or the Carrier might not be able to avoid the risk of cross-contamination during foodpreparation and therefore neither the Company, nor the Carrier will be held responsible if suchcontamination occurs.

9.

MEDICAL ASSISTANCE

9.1

Guests are strongly recommended to have comprehensive travel health insurance covering
medical treatment and repatriation costs and expenses.

9.2

In compliance with Flag State requirements, there is a qualified doctor onboard and a medical
centre equipped for first aid and minor conditions only. The Guest hereby acknowledges andaccepts at the time of Booking that the medical centre is not equipped as a land based hospitaland the doctor is not a specialist. Neither the Company, nor the Carrier, nor the doctor shallbe liable to the Guest as a result of any inability to treat any medical condition as a result.

9.3

The Guest acknowledges that whilst there is a qualified doctor onboard the vessel, it is the
Guest’s obligation and responsibility to seek medical assistance if necessary during the Cruise
and will be responsible to pay for onboard medical services.

10.

MEDICAL EQUIPMENT

10.1

It is important that Guests contact the manufacturer or supplier to ensure that any medical
equipment they are intending to bring on board is safe to use. It is the responsibility of the
Guests to arrange delivery to the docks prior to departure of all medical equipment and to
notify the Company prior to Book if they need to have medical equipment on board so that
the Company and the Carrier can ensure that the medical equipment can be carried safely.

10.2

It is the Guests responsibility to ensure that all medical equipment is in good working orderand for arranging enough equipment and supplies to last the entire voyage. The ship does notcarry any replacement and access to shore side care and equipment may be difficult andexpensive. Guests must be able to operate all equipment.

11.

BOOKING CHANGES REQUESTED BY THE GUEST

11.2

The Guest is entitled to replace himself with a third party provided that.
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(i)said third party satisfies all the conditions for the stay on board and all therequirements contained in the present Booking Terms and Conditions ; and(ii)
written notice is duly sent to the Company no later than 7 days before the check-in
scheduled date.
If the conditions stated above in this clause are met, the name change will in any case be
subject to a fee of 50 EUR/USD plus another variable fee reflecting the costs for the Company
of effectuating the transfer, see clause 11.3 below.
Name changes requested within 7 days of the check-in scheduled date will be considered ascancellation.
The Guest and the third party contract assignee shall be jointly liable to the Company to pay
the price of the stay on board and any additional cost that may arise as a consequence of thechange in Passenger.
11.2

Name or changes are not always allowed by Carriers and other transport or services providers
whenever they are made. Most Carriers and other transport or services providers treat suchchanges as a cancellation and charge accordingly. Any additional costs including
cancellations fees and/or increased prices levied by Carriers or other third party providers will
be exclusively for the Guest’s account, and be charged as part of the fee mentioned in clause
11.1 above.

11.3

Requests of amendments to the Booking received by the Company beyond the above time
limits will be treated as cancellations and the cancellation charges detailed in clause 12 below
will apply.

11.4

In case the changes requested by the Guests entail the printing of new tickets, further to theabove mentioned fees an amount of EUR 25.00 per cabin will be charged to cover the extra
costs. This does not apply for changes pursuant to item 11.1 where the changes reflect theactual costs.

11.5

Once confirmed, Contracts regarding the purchase of accommodation and F1® ticket cannot
be subject to any ticket type change or any cabin type change.

12.

CANCELLATION BY THE GUEST

12.1

Cancellation of the Booking must be requested in writing (registered letter, email or fax) to
the Company or via the Guest’s Sales Agent. All tickets issued and the confirmation invoicemust be returned together after the notice of cancellation.

12.2

Save what set forth in clause 12.3 below, to cover the estimated loss incurred bycancellation is subject to the following penalties:
F1®

-

60 day or longer
15% deposit not refundable
59 - 10 days
75% of the total value of the Contract
9-0 days
100% of the total value of the Contract
no-show upon check-in scheduled date and time will be considered as a cancellation
resulting in the above-mentioned cancellation fee of one hundred percent (100%) of thetotal value of the Contract.

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12.3

In case a cabin remains for single use after the cancellation of a Guest, the Guest occupying
the cabin for single use will be asked to pay a single surcharge charged by the Company forany single cabin Booking. Alternatively, should the remaining single passenger opt to cancel
the Booking, the latter will pay the cancellation charges in accordance with clause 12.2 inaddition to the insurance premium booking.

12.3

It may be possible for the Guest to claim these cancellation charges from his/her travel
insurance provider, subject to any applicable deductibles. It is the Guest’s responsibility tomake such a claim under the terms of his/her insurance policy.

13.

BOOKING CHANGES EFFECTED BY THE COMPANY

13.1

Arrangements for Bookings and Accomodations are made in advance by the Company. Veryoccasionally it may be necessary to alter them; therefore the Company expressly reserves theright to change the arrangements for the Booking and Accomodation should such changes
become necessary or advisable for operational, commercial or safety reasons.

13.2

In the event of a significant alteration to an essential term of the Contract, the Company will
inform the Guest or his/her Sales Agent of such change in writing as soon as reasonably
possible.

13.3

The Company has the right to assign another cabin for the Guest, as long as it has similar
characteristics. If there is a change in accommodation to a lower-priced cabin, the Guests
affected by such change will be entitled to a refund of the price difference, according to thecurrent rates.

14.

CANCELLATION BY THE COMPANY

14.1

The Company reserves the right to cancel the Booking at any time by giving written notice to
the Guest but shall not be liable for any compensation, if:(i) the cancellation is due to an event of Unavoidable and Extraordinary Circumstances and/or
any unusual /or unforeseeable circumstances beyond the Company’s control, theconsequences of which could not have been avoided by the Company even though it has
exercised all due care;(ii) the number of persons enrolled is smaller than the 50% of the Guest capacity of therelevant ship.

15.

THE COMPANY’S LIABILITY

15.1

The liability (if any) of the Company and/or Carrier for damages suffered as a result of deathor personal injury to the Guest, or loss or damage to Luggage shall be determined inaccordance with the following Conventions whose limits apply including in any claims forloss of or damage to Luggage and or death and or personal injury and are hereby expressly
incorporated into these Boarding Conditions:a) The International Convention relating to the Carriage of Guests and their Luggage by Sea 1974
(The Athens Convention 1974) or where applicable The Athens Convention 2002, or EU Regulation
392/2009 Concerning the Rights of Passengers when travelling by sea in the event of Accidents (EURegulation 392/2009).
11b) The Athens Convention 2002 where ratified and applicable to the boarding contract shall apply
where EU 392/2009 does not apply.
c) For bookings where the Athens Convention 2002 does not apply and which are not made in the
EU or the Vessel does not have an EU flag or and where the place of embarkation or disembarkation
is not in the EU then the provisions of the Athens Convention 1974 and the limits therein shall apply
and are hereby expressly incorporated into these Booking Conditions.
d) Copies of the Athens Convention 1974, 2002 and EU Regulation 392/2009 are available on request
and
can
be
downloaded
fromtheInternet
atwww.imo.org
and
http://www.imo.org/en/About/Conventions/ListOfConventions/Pages/Athens-Convention-relatingto-the-Carriage-of-Guests-and-their-Luggage-by-Sea-(PAL).aspx.
e) A summary of EU Regulation 392/2009 can be found at http://eur-lex.europa.eu/legalcontent/EN/TXT/HTML/?uri=URISERV:tr0018&from=ENf) It is agreed that the Carrier shall at all times be deemed a ship owner for the purposes of theConvention on Limitation of Liability for Maritime Claims 1976, whether as amended by the Protocolof 1996 or otherwise and as in force in any relevant jurisdiction from time to time, and so entitled tolimit liability thereunder.
g) If any provision of these Booking Conditions is rendered null and void by the Athens Convention
1974, Athens Convention 2002, or EU Regulation 392/2009 or otherwise then any such invalidity
shall be limited to the particular clause and not to the Booking Conditions.
15.2 The level of damages a Carrier may be liable to pay in relation to death and/or personal injury
and or loss of or damage to Luggage is limited and shall in no circumstances whatsoever exceed thelimits of liability set out under the Athens Convention 1974 or, where applicable, The Athens
Convention 2002 or EU Regulation 392/2009.
15.3 The liability of the Carrier for death, personal injury or illness to a Guest shall not exceed
46.666 Special Drawing Rights ("SDR") as provided and defined in the Athens Convention 1974 or,where applicable, the maximum sum of 400,000 SDR pursuant to EU Regulation 392/2009 or The
Athens Convention 2002 and, where there is liability for war and terrorism under EU Regulation
392/2009 or The Athens Convention 2002, the maximum sum of 250,000 SDR.
15.4

Liability of the Carrier for loss of or damage to a Guest’s Luggage shall not exceed 833 SDR
per Guest under the Athens Convention 1974 or 2,250 SDR where EU Regulation 392/2009
or Athens Convention 2002 applies.

15.5 It is agreed that such liability of the Carrier shall be subject to the applicable deductibles perpassenger, such sum to be deducted from the loss or damage to Luggage.
15.6 The Guests understand that the conversion rate of SDR's fluctuates daily and may be obtained
from a bank or Internet. The value of an SDR can be calculated by visiting
http://www.imf.org/external/np/fin/data/rms_five.aspx
15.7 It is presumed under the Athens Convention 1974 and where applicable The Athens
Convention 2002 or EU Regulation 392/2009 that the Carrier has delivered Luggage to a Guest unlesswritten notice is given by the Guest within the following periods:a) in the case of apparent damage before or at the time of disembarkation or redelivery;or12b) in the case of damage which is not apparent or loss of Luggage within fifteen days from thedisembarkation or delivery or of the date that such delivery should have taken place.
15.8 The Carrier shall not be liable for loss or damage to any valuables such as monies, negotiablesecurities, precious metal items, jewellery, art, cameras, computers, electronic equipment, or any
other valuables unless they are deposited with the Carrier for safe-keeping, and a higher limit is agreed
expressly and in writing at the time of deposit, and an extra charge is paid by the Guests for declaredvalue protection. Use of the Vessel’s safe is not a deposit with the Vessel. Where there is liability forloss of or damage to valuables deposited with the Vessel then such liability is limited to 1,200 SDR
under the Athens Convention 1974 or 3,375 SDR where EU Regulation 392/2009 or Athens
Convention 2002 applies. The Carrier and the Guests agree not to demand any security from the otherin connection with a claim of any kind. The Guests waive the right to arrest the Vessel or to attach
any other asset owned, chartered or operated by the Carrier. If the Vessel is arrested or attached, thenthe ship and the Carrier shall have the right to any limitation and all defences available herein.
15.9 In addition to the restrictions and exemptions from the liability provided in the Boarding
Conditions, the Carrier shall have full benefit of any applicable laws providing for limitation and/or
exoneration of liability (including without limitation, law and/or the laws of the Vessel’s flag inrespect of/or the global limitation on damages recoverable from the Carrier). Nothing in these
Boarding Conditions is intended to operate to limit or deprive the Carrier of any such statutory orotherwise limitation or exoneration or liability. The servant and/or agents of the Carrier shall havethe full benefit of all such provisions relating to the limitation of liability.
15.10 If any action is brought against any company pertaining and/or connected to the Carrier, theowners or the disponent owners, the Master or crew or any servant, agent or independent contractorof MSC, or against any person or entity having an interest in the relevant Vessel including but notlimited to the operator of the Vessel, any of these persons or entities shall be entitled to avail
themselves of all defences, limits of liability and indemnities that the Carrier is entitled to invoke
under the Booking and under the provisions of law applicable including, but not limited to, the benefitof any defence to or limitation of liability. Save as provided in this clause, no third party shall havethe right to enforce or apply any term hereof and the Contracts (Rights of Third Parties) Act 1999 isexpressly excluded. The parties may vary the provisions of the Booking, or terminate it, without theconsent of any third party who derives any right pursuant to its terms even if such variation or
termination varies or terminates the rights of such third party.
15.11 Without prejudice to the provisions above, if any claim is brought against the Carrier in any
jurisdiction where the applicable exemptions and limitations incorporated in these Booking
Conditions are held to be legally unenforceable then the Carrier shall not be liable for death, injury,
illness, damage, delay or other loss or detriment to any person or property arising out of any cause ofwhatsoever nature which has not been shown to have been caused by the Carrier’s own negligenceor fault.

16.

GUEST’S RESPONSIBILITY

161

The Guest has a duty to follow the instructions and orders of the master and Officers while
onboard. The Guest hereby accepts and agrees that the master and officers are entitled andhave authority to inspect any person on board, any cabin, baggage and belonging for safety,
security or other lawful reasons.

16.2

The Guest hereby expressly agrees to allow any such search.
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16.3

Guests must have received all necessary medical inoculations prior to the Cruise and have intheir possession all tickets, valid passports, visas, medical cards and any other documents
necessary for the scheduled ports of call and disembarkation.

16.4

Each Guest warrants that he/she is physically and mentally fit to undertake the Cruise.

16.5

The Carrier and/or the master have the right of refusing the boarding or order thedisembarkation of any Guest should they deem it necessary, for the safety, security, of the
Guest, of the other Guests or of the ship or should the Guest’s conduct which, in the reasonable
opinion of the master, is likely to endanger or impair the comfort and enjoyment of other
Guests onboard.

16.6

No Guest shall bring any animals whatsoever, except for recognized service dogs..

16.7

the Company and/or the Carrier will be under no liability whatsoever to any Guest in respectof any breach or non-observance by any Guest of the provisions of this clause and any Guest
shall indemnify the Carrier and the Company against any loss or damage occasioned to the
Carrier or the Company or any of its suppliers by such breach or non-observance.

16.8

Guest’s behavior must not affect and reduce the safety, peace and enjoyment of the Cruise byother Guests.

16.9

It is strictly forbidden for Guests to carry firearms, ammunition, explosives or flammable,
toxic or dangerous substances, goods or articles on-board any Vessels which could be
dangerous for the safety of Guests and the Vessels.

16.10 Guests shall be liable for any damage suffered by the Company and/or the Carrier and/or any
supplier of any service sold by the Company as a result of the Guest’s failure to comply withhis contractual obligations. In particular, the Guest shall be liable for all damages caused to
the vessel or its furnishings and equipment, for injury or loss to other Guests and third parties,
and also for all penalties, fines and expenses attributable by the Guest that the Company,
Carrier or supplier may be liable to pay.
16.11 Guests are not allowed to sell and/or purchase from/to other Guests or travel operators on
board the ship any type of commercial services – including but not limited to shore excursions– which are not official offered by the Company or its agreed independent contractors.
16.12 Guests who made a booking including a paddock club are not permitted to sell, provide and/or
pass nor as a donation nor as a gift, paddock club tickets to any Designated or Restricted or
Sanctions person or neither to a person who acts on its behalf.

17.

COMPLAINTS

17.1

Any Guest with a complaint whilst onboard must bring it to the attention of the Cruise staff
onboard as soon as possible. If the onboard staff is unable to resolve the problem, any
complaint should be notified in writing to the Company within 10 days of the termination of
the stay onboard. Failure to report the complaint within this time may adversely affect theCompany’s ability to deal with it. Complaints relating to any other service sold by theCompany must be made promptly to the Company or the supplier.

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17.2

Notices of claim for loss or damage to luggage or other property shall be given to Carrier
in writing before or at the time of disembarkation, or if not apparent, within fifteen (15)days from the date of disembarkation

17.3

Complaints under EU Regulation. 1177/2010 concerning accessibility, cancellation ordelays must be made to the Company within two (2) months from the date the service
was performed. The Carrier shall respond within 1 month to advise whether thecomplaint is substantiated, has been rejected or is still being considered. A final reply
shall be provided within two (2) months. The Guest shall provide such further
information as may be required by the Company to deal with the complaint. If the Guest
is not satisfied with the response then it may complain to the relevant enforcement bodyin the country of embarkation.

18.

DATA PROTECTION

18.1

Personal data relating to individual Guests shall be collected, processed, stored and usedsecurely and in accordance with relevant data protection laws. The Guests consent to thecollection, processing, storing and use of their personal data to enable the Carrier to perform
its services and provide accommodation to the Guest. This may include providing the Guests
details to Governments, immigration, port state control, police, flag state and other competentauthorities and or as may be required by law. In the case of emergencies, the Guests consent
to the Carrier providing personal data to shore side doctors, next of kin, the Carrier’s insurers
and advisors and the Guest’s medical insurers. Personal data shall only be kept for as long as
is necessary or required by law.

19.

VARIATION

19.1

No variation of these terms shall be effective unless in writing and signed by the Company.

20.

SMOKING POLICY

20.1

Smoking is not permitted in any food service areas(buffets and restaurants) the medical
centres, child-care areas, corridors or elevator foyers, areas where Guests are assembled ingroups for safety exercises, disembarkation or tour departures, public toilets, or in bars close
to areas where food is served is strictly prohibited.

20.2

Smoking in the cabins and on the cabin balconies is strictly prohibited.

20.3 Smoking is permitted in dedicated outside areas of each Vessel, indicated by signage, whereashtrays are provided.
20.4 The Carrier reserves the right to levy a fee should Guests be found smoking in non-designatedarea of the Vessel. Repeatedly smoking in non-smoking areas can ultimately lead to early
disembarkation and prosecution by the authorities.
20.5

The Guest shall be liable for any damage caused by smoking.

20.6

Disposing of cigarette butts over the side of the Vessel is strictly prohibited.

21.

LIABILITY OF EMPLOYEES, SERVANTS AND SUBCONTRACTORS

15

21.1

The Vessel carries on board service providers who operate as independent contractors. Theirservices and products are charged as extras. The Company and the Carrier are not responsible
for their performance or products. These contractors may include hairdresser, manicurist,
masseuse, photographer, entertainer, fitness instructors, shopkeepers and others providing
services. The limitations of liability referred to into these Booking Conditions shall apply to
all independent contractors.

21.2

Excursions, F1® tickets, F1® Paddock Club, F1® experiences are operated by independent
contractors even if sold by the Company, by Sales Agents or on board the cruise ship. The
Company shall not be responsible in any way for the services provided by such independent
contractors.
The Company operates as mere agent for these experiences and services.
The Company has no direct control over the Excursions, the F1® Ticket, F1® Paddock Club,F1® experiences providers and their services hence in no case whatsoever will the Company
be held liable for loss, damages and injuries suffered by the Guest as a result of the negligenceor otherwise of these providers.The Company will exercise reasonable skill and care in theselection of a reputable service provider. In assessing performance and/or liability of the
Excursion, F1® Ticket, F1® Paddock Club, F1® experiences providers, local laws andregulations will apply.
Excursion, F1® Ticket, F1® Paddock Club, F1® experiences shall be subject to the
Excursion, F1® Ticket, F1® Paddock Club, F1® experiences provider’s terms andconditions including the benefit of any limitation of liability and the level of damages.
The Company’s liability shall never exceed that of these providers.

21.3

The Carrier shall not be responsible in any way for the conduct, products or services provided
by such independent contractors.

22.

LAW AND JURISDICTION

22.1

These Booking Conditions and any dispute arising thereof of whatever nature (including
claims for death and or personal injury) brought by or on behalf of any Guest shall be subject
to English law. Except as provided by law all claims of any nature related to these Booking
Conditions shall be brought in and be subject to the exclusive jurisdiction of the High Courtof London.

22.2

Without prejudice to the sub clause above, the Carrier shall be entitled to commence
proceedings against any Guest in the place where that Guest normally resides.

16