ウェルカムパック

英語版

Welcome Pack English

Welcome to Hamamatsu!
This Welcome Pack is filled with important information for everyday life in Hamamatsu.
We hope this pack will be helpful as you start your new life here.

Contents
Multilingual Information Site Canal Hamamatsu···································· 2

Hamamatsu Intercultural Center ······················································· 3

Hamamatsu Foreign Resident Study Support Center U-ToC ······················· 4School Enrollment ······································································ 5

Traffic Rules in Japan ·································································· 6What to Do During an Earthquake ···················································· 9Disaster Preparedness Hotmail ························································ 11Residents’ Associations ································································ 13Minding Your Manners ································································· 14Reducing Waste and Recycling ························································ 16Individual Resident Tax (juminzei) ··················································· 18Light Motor Vehicle Tax (keijidoshazei) ············································· 19Hamamatsu Foreign Resident Employment Support Desk ························ 21Rubbish Disposal ······································································· 22Facilities Map ··········································································· 23

Emergency Contacts ···································································· 24

Enquiries ················································································· 25How to Put Out Your Rubbish and Recycling – Rubbish Collection Calendar

Canal Hamamatsu
Please use the Multilingual Information Site
Canal Hamamatsu
https://www.city.hamamatsu.shizuoka.jp/hamaeng/International Affairs Division Hamamatsu Cit y
TEL: 053-457-2359

FAX: 050-3730-1867

E-mail: kokusai@city.hamamatsu.shizuoka.jp
Edited: 20241

ウェルカムパック

英語版

Welcome Pack English

Multilingual Information Site Canal Hamamatsu
Find out more information about life in Hamamatsu online!
 How do I dispose of rubbish？
 What do I do during an earthquake？
 What do I do when my child is born？
 Where can I study Japanese?

Search 【CANAL HAMAMATSU】

https://www.city.hamamatsu.shizuoka.jp/hamaeng/2

ウェルカムパック

英語版

Welcome Pack English

Hamamatsu Intercultural Center
Hamamatsu Intercultural Center One-Stop Consultation
The Hamamatsu Intercultural Center provides consultations for foreign residents andaims to help facilitate peaceful community coexistence.
CREATE Hamamatsu 4F
2-1 Hayauma-cho, Chuo-ku, Hamamatsu
TEL: 053-458-2170
Email: info@hi-hice.jp
Opening Hours: 09:00 – 17:30
Closed: 29 Dec - 3 Jan
When CREATE Hamamatsu is closed
https://www.hi-hice.jp/hmc/

WebsiteFacebook Consultations
 We offer free consultations in multiple languages.
（Japanese, Portuguese, English, Filipino, Chinese, Vietnamese, Spanish, Indonesian, Korean, Thai,
Nepalese, Hindi, French, and Russian）
 We also offer consultations on Status of Residence (visa), legal consultations, andadministrative consultations（the dates of the consultations are decided in advance.） We provide important information in multiple languages and promote events about
intercultural exchange.
 Natural Disaster Preparedness
 We provide important information in multiple languages in the event of a natural disaster.
 We also organize disaster preparedness drills.
 Social Cohesion
 We support Residents’ Associations in their activities to create a city in which everyone canlive comfortably.
 Human Resources and Training We provide training for supporters of foreign residents to further their specialist knowledge.
 We dispatch foreign residents to schools to talk about their home countries and improve
international understanding.
 Community Building Utilizing Diversity
 We work to revitalize the local area by utilizing the cultural diversity of the city.
 Support Activities and Promote Intercultural Understanding We support groups and individuals engaged with intercultural activities in Hamamatsu.
The Hamamatsu Foundation for International Communication and Exchange iscommissioned by Hamamatsu City to manage the Hamamatsu Intercultural
Center/Hamamatsu Intercultural Center One-Stop Consultation Corner.

HICE（Hamamatsu Foundation for International Communications andExchanges）
TEL : 053-458-2170

URL : https://www.hi-hice.jp

3

ウェルカムパック

英語版

Welcome Pack English

Hamamatsu Foreign Resident Study Support Center (U-ToC)
U-ToC is the main facility which supports Japanese language learning for foreign
residents, providing children and adults the opportunity for comprehensive study andparticipation in cultural exchange with help from local volunteers.

9611-1 Yuto-cho Ubumi, Chuo-ku, Hamamatsu
TEL: 053-592-1117
Email: info@hi-hice.jp
Opening Hours: 09:00 – 17:00
Closed: Weekends and holidays

Websitehttps://www.hi-hice.jp/u-toc/
休業日：土曜、日曜、祝日

 Japanese Language Classes
 The Japanese language classes at U-ToC are for foreign residents who are living or working
in Hamamatsu, with a curriculum designed to teach Japanese that is useful in everyday life.
 There are reading and writing classes, beginner classes, and intermediate classes. There arealso cultural exchange classes held in Japanese.

 Study Support for Children and Young People We support the education of children with foreign roots and young people who are pastschooling age.
 We work to make sure every child goes to school and offer support in career planning foryoung people.

 Support of Japanese Language Classes in the Local Area
 Our volunteers help organizations that teach Japanese.

 Japanese Language Volunteer Training We provide training for volunteers working in the Japanese language classes in the localarea.

The Hamamatsu Foundation for International Communication and Exchange iscommissioned by Hamamatsu City to manage the Hamamatsu Foreign Resident Study
Support Center.
HICE（Hamamatsu Foundation for International Communications and Exchanges）

TEL : 053-458-2170

URL : https://www.hi-hice.jp

4

ウェルカムパック

英語版

Welcome Pack English

School Enrollment
We encourage all our foreign residents to enroll their children in school as we believethat every child has the right to an education.
In Japan, parents/guardians are obligated to send their children aged between 6 and 15 to school.
We have a variety of municipal elementary and junior high schools, private junior high schools,
and schools for foreign residents in Hamamatsu, so there are ample choices of schools to which
you can send your children in order to give them the most suitable education.
※ For more information, please see the contact details below.

Hamamatsu City Municipal Elementary and Junior High SchoolsYour child will receive a Japanese education in Japanese language.
Your child will receive support in their native language at school to adapt
to studying.
Procedures must be completed at the Board of Education.

Contact
Hamamatsu Board of Education (kyouiku iinkai) Education Support Division
Address: EStage 7F, 1-2-1 Chuo, Chuo-ku, Hamamatsu
TEL: 053-457-2429

Private Elementary and Junior High SchoolsYour child will receive a Japanese education in Japanese language.
Payment of tuition fees is required.



Please contact the desired private elementary and junior schools directly.

Schools for Foreign Residents

Mainly for foreign residents of South American origin.
Lessons are held in Portuguese or Spanish.
The curriculum is different from that of Japanese schools.
Payment of tuition fees is required.

Contact Details
 Mundo de Alegria
TEL: 053-482-7666
9611-1 Yuto-cho Ubumi,Chuo-ku, Hamamatsu Brazilian School Escola Alegria de Saber (EAS) Hamamatsu
TEL: 053-540-2037
2-24-3 Handayama,Chuo-ku, Hamamatsu
 Escola Alcance
TEL: 053-543-6280
3002-3 Tomitsuka-cho,Chuo-ku, Hamamatsu※Various expenses are necessary for each school.

5International Affairs Division
Hamamatsu City Hall
TEL:053-457-2359 FAX:050-3730-1867

ウェルカムパック

英語版

Welcome Pack English

Traffic Rules in Japan (Drivers’ Edition)■ Owning a Vehicle in Japan Driver’s License
You need to carry a driver’s license that is valid in Japan.

If you change your address or name, you will also need to update your driver’s license as well.
Please notify your local police station.



If you do not have a driver’s license from another country
You need to get a license by passing Japan’s driving tests(aptitude, theory, and practical).

It is common for many foreign residents to attend a driving
school or a training center, similar to other Japanese residents.
If you have a driver’s license from another country
You will be issued a Japanese driver’s license if you meet the application
requirements, and there are no problems with your documents and test results.

Please check the websites of respective police stations/Shizuoka prefectural
police headquarters (page 27) for information regarding application requirements
and making reservations, and contact them for more details.

 InsuranceYou cannot drive a vehicle unless it has undergone a valid inspection. The inspection must
be conducted regularly.
You are obligated by law to get vehicle liability insurance.
However, vehicle liability insurance (jibaiseki hoken) alone may not be enough to cover all
costs in the event of a traffic accident were to happen so we recommend that you also takeout voluntary insurance (nin’i hoken).

 Registering Your Vehicle
You cannot drive a vehicle unless it has been registered. To register, you need to secure aplace to park the vehicle. You must provide proof at the police station that you have secured
a parking space.

 Vehicle TaxIn addition to the vehicle weight tax incurred when getting your vehicle inspected orpurchasing a new vehicle, you are also required to pay vehicle tax. A tax payment
notification letter will be sent annually to the current registered owner of the vehicle on 1
April. The payment deadline is the end of May. (For new vehicles, you pay at the time ofpurchase.)6ウェルカムパック

英語版■ Traffic Rules
 Basic Traffic Rules

Please obey traffic signals and road signs.
(Yellow: stop, Red: stay stationary, Green: good to go)
Pedestrians on the right side, vehicles and bicycles on the left side.
The safety of pedestrians is the priority when on the road.

 Basic Rules for Vehicles
Keep in mind your own safety when driving, but also of pedestrians and other drivers.



Stop at stop signs and check both the left and right sides of the road.

Turn your headlights on in the dark.

Do not drive or ride a bicycle if you have consumed alcohol.



Stop if there are people or bicycles at the pedestrian crossing.



Wear a seatbelt inside the vehicle.



For children under 6 years old, a child seat of a suitable size must be used.



Do not be distracted by your smartphone or car navigation while driving.



Do not drive with loud music on your radio or earphones that may distract you from the sounds
and voices coming from the road.

 What To Do After An Accident

In case of an accident, please move your car to a safe place where it is not in the way of othervehicles and turn off the engine to prevent further accidents.



If someone is injured, please prioritize their safety, apply first-aid and call an ambulance (119).



Please call the police (110), report the location of the accident, the number of injured persons
and the situation, and then follow their instructions.



Please ask the people around you for help if you cannot contact the police or ambulance
yourself.
※However, if you leave the scene of the accident, the case will be treated as a hit-and-run, so
please do not leave the area. Please call your friends for help or interpretation after the police
have arrived at the scene of the accident.

Police 【Accidents】

Ambulance 【Injury・Illness】

☎110

7

☎119

ウェルカムパック

英語版

 Examples of Traffic Regulations and Signs in Japan■ Obey the Traffic Lights
Not following the traffic lights may lead toan accident.

■ NO ENTRY
This sign shows an exit to a one way road.
You can’t enter.

■ Railway Level Crossing Signals■

If you hear the signal that means a train is

Please stop at the white line painted on the

coming. Please wait for the train to pass.

road. Check that it is safe before moving.

STOP※While some signs are similar to the ones back in your home country, there may be some signs thatare completely different so please check in advance.

※This is only a part of the rules. Please make sure you learn the traffic rules of Japan
before you start driving.

8

ウェルカムパック

英語版

Welcome Pack English

What to Do During an Earthquake

If you feel violent shaking or shaking that continues for an extended period of time,first, take steps to protect yourself from the earthquake tremors. After that,
immediately evacuate in case of a tsunami.

■ Timing of Evacuation and What to Do During an earthquake

Do what you can to protect yourself such as covering your head.
Do not run outside in a panic.

 Protect yourself from the earthquake tremors
Hide under a desk to protect yourself from falling debris.

Get away from household furniture and protect yourself at a safe location.

Do not unreasonably attempt to extinguish fires when the tremors are still ongoing.
Secure an evacuation route by opening the front door and windows leading outside.
 Evacuate from a tsunami








Immediately evacuate when the tremors have stopped.
 Evacuate as soon as the tremors stop without waiting for further information such as
the tsunami warning.
Evacuate to the highest place available.
 Evacuate to the highest place available such as tsunami evacuation facilities andhigh ground etc.
If not at home, please evacuate individually.
 Discuss with your family members and decide on evacuation shelters you can go towhether you are at home, school or work.
Do not return home until the tsunami warning has been lifted.

■ Earthquake Early Warning
An early earthquake warning will be issued on television, radio or yourmobile phones seconds before powerful tremors hit.

9

ウェルカムパック

英語版■ Staying Safe in Different Situations
In downtown areas Department stores and supermarkets
Protect your head with a bag or basket.

Leave the sales area and move close to a wall.

Do not panic and run outside. Follow the instructions of the staff.
 Elevators
Press all the floor buttons and get off at the floor where it stops.

Do not use the elevator after an earthquake.

Traveling On the roadMove away from concrete walls, telephone poles, vending machines which may fall over.
Be careful of debris falling from above such as shattered glass and sign boards.

Go inside a sturdy building and avoid debris.
 While driving

Pull over to the left and slowly come to a stop. Do not leave your car until the shaking
stops.

Leave your keys in the car and go on foot. (Take your vehicle inspection certificate withyou)
 On the train or bus
Hold onto the straps or handles inside the vehicle.

Follow the instructions of the staff.

Others At schools

Follow the instructions of the teachers.
Do not return home until the tsunami warning is lifted. Parents/guardians should not go
to pick their children up.
 Near cliffsMove away from areas which may collapse such as cliff faces and the river banks
 Fires
Evacuate to a big park or open grounds using wide roads if a fire occurs.

10ウェルカムパック

英語版

Welcome Pack English

Hamamatsu Disaster Preparedness Hotmail
The Hamamatsu Disaster Preparedness Hotmail is a service which sends emergency
information (earthquakes, typhoons, evacuation, etc.) to registered users.
Registration is free. (Please check the Terms of Service in the registration guide).
Please make sure to register.

Information that will be sent to you Emergency Information

Information on disasters such as earthquakes, typhoons, and heavy
rainfall
Emergency information on evacuation preparation, evacuation
advisories/ instructions, Tokai earthquake, etc.
 Environmental Information

Information on air pollution (summer smog), etc.
※There is also an option to choose other types of information which are available only inJapanese.

How to Register
Please use the link or QR code below to register
URL https://service.sugumail.com/hamamatsu/html/
QR Code※Usage WarningThis service is for receiving information from the city only. You cannot respond to the messages.
For question or enquiries
Registration (Support Center)
PC: https://service.sugumail.com/hamamatsu/faq
Mobile: https://service.sugumail.com/hamamatsu/faq/m
TEL: 0120-670-970 Weekdays 9:00〜18:00
For more information about this service:
Crisis Management Division Hamamatsu City
TEL:053-457-2537 (Weekdays 8:30〜17:15)
FAX:053-457-2530
Email: bosai@city.hamamatsu.shizuoka.jp

11ウェルカムパック

英語版

Welcome Pack English

Residents’ Associations
Resident’s Associations are groups comprised of those who live in the local area. The residents
work together in efforts to create a “safe, bright, and liveable city”.

Let’s build a safe, secure, bright, and beautiful community!
Disaster Preparedness and Cooperation Activities

Put effort into activities which would ensure one’s safety in the event of an earthquakeor other natural disasters.
Play an important role in the event of an earthquake.
Organize disaster drills for earthquakes and other natural disasters, as well as stockpile
disaster supplies.

 Environmental Beautification


Recycling Activities

Arrange for rubbish collection sites to be set up by the city for everyone to use, andtake turns keeping the site clean.

Association Activities


Organize activities in which anyone can participate such as sports festivals, cultural
festivals, Obon dances etc. to promote friendly relations between residents.

Rubbish Collection Site ManagementCollect recyclables such as cans, bottles and newspapers from households so that they
can be reused.

Cultural and Recreational Activities

Clean the roads and parks in the local area to keep the environment beautiful.

Promote and support various groups in the local area such as children’s associations,senior citizens’ clubs, young people’s associations, and women’s associations.

Security Measures
Install and maintain security lights so that people can walk the streets safely at night.

12

ウェルカムパック

英語版

Welcome Pack English

Minding Your Manners
Hamamatsu City Comfortable & Pleasant Lifestyle Environment Protection Ordinance(Citizens’ Manners Ordinance)― Hamamatsu ―■ Our Request to our Residents
In order to create a more pleasant living environment for its residents, Hamamatsu has
introduced regulations which prohibit the following five actions. Manners are not simply what
people tell you to do. Keep in mind actions you find disruptive or unpleasant and do not do suchthings to others.

■ Actions Prohibited by Hamamatsu Regulations


Littering with cigarette butts and empty cansPlease refrain from littering in public spaces and ensure to bring yourrubbish home with you or dispose of it in a rubbish bin.

Please help us keep our local area clean!

 Smoking

To prevent burns, please do not smoke while walking or riding a bicycle.



Please only smoke at places which have been fitted with an ashtray.



Graffiti

Please refrain from graffitiing!

Graffiti is a crime that not only affects the owners of the vandalized
property, but it is also unpleasant for the people who have to look at it.

 Bad Pet Owner Etiquette

It is the owner’s responsibility to pick up their dog or cat’s droppings.
Please pick up your pet’s droppings during your walk and bring it home.



For cat owners, please do not let your cat out of the house.

13

ウェルカムパックInappropriate Usage of Disabled Parking Spaces


These parking spaces are reserved for those with disabilities.
Please use them appropriately.

 Disabled Parking Spaces
Disabled parking spaces are wider and more easily accessible to accommodate
wheelchair users boarding and disembarking their vehicles.

Enquiries
Environmental Policy Division, Environmental Department, Hamamatsu City
TEL：053−453−6149

14

英語版

ウェルカムパック

英語版

Welcome Pack English

Reducing Waste and Recycling
Information on separating rubbish can be found on the rubbish collection calendar or on the website.

■ Reducing Waste
Please check out the “Guidebook to Reducing Rubbish” online!

Hamamatsu Guidebook to Reducing Rubbish

Search■ Collection of Miscellaneous Recyclable PaperAll recyclable paper excluding newspapers, magazines, cardboard, and cartons are
categorized as “Miscellaneous Paper.”

Please recycle newspapers, magazines, cardboard, cartons, and miscellaneous paper at theappropriate sites and using the methods mentioned below.
1

Recyclables collection groups（Residents’ Associations, children’s associations, PTAs

from school, etc.）
2

Municipal recycling stations（ward offices, Community Collaboration Centers, etc.）

3

Private recycling stations（supermarkets, pharmacies, and open recycling stations）※Please be aware that some items may not be accepted depending on the station.

Examples of Miscellaneous Paper
Envelope

Tissue box

Paper box

Toilet rollPamphlets andcards

Paper bags

Please dispose of dirty paper with grease or strong
smells, carbon or tracing paper, shredded paper, andwaterproof paper along with your burnable rubbish.

Separating your miscellaneous paper from your burnable rubbish will reduce its size andweight so it may make throwing out your rubbish easier!

15

ウェルカムパック

英語版■ Collecting Used Tempura Oil
City facilities are collecting used vegetable-based cooking oil from households. Please remove
any bits of food and bring it to the collection point in a container or PET bottle.
※Please bring the container or PET bottle home with you.
Collected Oils: Rapeseed oil, corn oil, sesame oil, rice-bran oil, soybean oil,sunflower oil, olive oil(We also collect expired oil, and unused food oils.)※We do not collect animal oil, petroleum, fuel, or chemical products that havesolidified.

■

Collecting Small Electronic Appliances

City facilities have small collection boxes to help recycle small electronic appliances
found at home.
List of Items Collected:
Small devices such as mobile phones, laptops, tablets, HDD recorders,
BD recorder/players, video tape recorders, digital cameras, film cameras,
game consoles, and phones.
Size Limit:

Maximum depth, length, width of 15cm x 60cm x 30 cm or smaller.
Collection Point:
There are over 55 facilities such as ward offices, Community Collaboration Centers, citizen
service centers, Fureai centers, etc.
Please cooperate in separating your rubbish!
Illegal disposal of rubbish is a crime!
For more details about recycling rubbish:
Rubbish Reduction Promotion Division, Environmental Department
TEL: 053-453-6192

16

ウェルカムパック

英語版

Welcome Pack English

Individual Resident Tax (Juminzei)■ What is Individual Resident Tax?
In Japan, there are two types of taxes relating to personal income: Income Tax (national tax) andIndividual Resident Tax (local tax). Payment of both taxes is compulsory. The tax paid toHamamatsu City is the Individual Resident Tax (local tax). The Individual Resident Tax is
divided into and calculated under Municipal Tax and Prefectural Tax, and collected in total by
Hamamatsu City

■ Those Required to Pay Individual Resident Tax
Those who reside in Hamamatsu as of January 1 of the current year are subject to this tax.
The tax amount is determined by income earned in the previous year (between January andDecember).
In cases where one leaves Hamamatsu after January 1, either to another city or abroad, they arestill required to pay that year’s tax in full to Hamamatsu City.
Furthermore, if you leave Japan, we will ask for the full payment of the tax amount. There is a“tax agent system” available and a representative can act on your behalf with regard to taxation
matters. Please contact the Hamamatsu City Municipal Tax Division.

■ How to Calculate Individual Resident Tax
Individual Resident Tax has both an income-based levy and capita-based levy.
The total amount from the calculation of both rates becomes your annual tax amount.
① Income-based Levy … Tax amount is calculated based on your income in the previous year.
Amount of Taxable Income(Taxable income during the previous year –Amount of deduction from income)×Tax rate
Municipal tax
8%
Prefectural tax

2%

Amount ofIncome-Based

Tax―

Deduction＝

Levy② Capita-based Levy … Calculated if your income exceeded the designated amount in theprevious year.
Changes for 2024
Category

Amount of Tax until 2023

Amount of Tax from 2024

Municipal Tax

3,500 yen

3,000 yenPrefectural Tax

1,900 yen

1,400 yen

Forest Environment Tax―

1,000 yenTotal

5,400 yen

5,400 yen

The Forest Environment Tax (national tax) is a a tax that is paid in conjunction with your per
capita-based levy residence tax starting from the fiscal year of 2024.

17

ウェルカムパック

英語版■ Period for Tax Payment and Payment Method
Special collection

・・・

Tax payment will be divided into 12 installments and deducted
automatically from salaries from June to May of the following year.
★ The special collection generally applies to salaried workers.
Ordinary collection ・・・ Tax payment will be divided into 4 installments over a period of one
year. Tax payment notices will be sent out by the City.
(The deadline for payments are June 30, August 31, October 31 andJanuary 31.)
※If the payment deadline date falls on a Saturday, Sunday or holiday, thedue date will be adjusted to the following business day.

■ Taxation Certificates and Certificates of Tax Payment★A taxation certificate and a certificate of tax payment are required when foreign residents
renew their status of residence.
Please be sure to pay your Individual Resident Tax by the due date.
In addition, when there is a change in your tax situation, we may not be able to issue yourcertificate on the same day as your application.

Enquiries
2F Genmoku branch office, 120-1 Genmoku-cho, Chuo-ku, Hamamatsu,
430−0948
Municipal Tax Division, Hamamatsu City Hall
Tel: 053-457-2145

18

ウェルカムパック

英語版

Welcome Pack English

Light Motor Vehicle Tax (Keijidoshazei)


Owners of motorcycles or light motor vehicles as of April 1 need to pay Light Motor
Vehicle Tax (differs according to the type of vehicle).
A notification form for tax payment will be sent to you annually in mid-May. Please pay the
tax at one of the designated locations (banks, trust banks, post offices, or convenience
stores) by May 31. If the date falls on a Saturday or Sunday, the deadline will be moved to
the following Monday.
If you have mental or physical disabilities, you can apply for tax exemption. Please apply atleast 7 days before the deadline. For more details, please enquire at the Municipal Tax
Division at the City Hall.





■ FAQ

Why did I still receive a payment notification form even though I have alreadydecommissioned my motorcycle or light motor vehicle?
All residents with a registered light motor vehicle as of April 1 are required to pay Light
Motor Vehicle Tax. If you dispose of your vehicle after April 1, you will still have to pay
one year’s worth of tax.

How do I dispose of my motorcycle or light motor vehicle?
Carry out vehicle disposal procedures. Please check the table below and contact therelevant office in advance to confirm the location, the reception times, and what you needto bring.
As for the vehicle itself, please bring it to a motorcycle/automobile dealer or a scrapyard
and dispose of it appropriately.

I want to give my motorcycle/light motor vehicle to someone else, what do I do?


If you are transferring ownership of a motorcycle with a capacity of 0.5L or below to aregistered resident of Hamamatsu, you will need the inkan (seal) of the current owner andthe new owner, as well as the license plate certificate.
For vehicles other than motorbikes, check the table below and contact the relevant officein advance to confirm the location, the reception times, and what you need to bring.

19

ウェルカムパック

Motorcycles(gendoukitsuki
jitensha)Type of Vehicle

Tax

Where to Carry Out Procedures

50cc or less (including designatedsmall-sized motorcycles)
Over 50cc to 90cc

2,000 yen
2,000 yen
2,400 yen
3,700 yen・Genmoku Branch Office 1F Municipal Tax
Division, Light Motor Vehicle Tax Group・Hamana Ward Office Ward Municipal
Services Division
・Tenryu Ward Office/Kita Administrative
Center Property Tax Division Group・Higashi, Nishi, and Minami Administrative
Centers Certificates and Notifications Team・Inasa, Mikkabi, Haruno, Sakuma, Misakubo,
and Tatsuyama Branch Offices.
・Hamamatsu Motor Vehicle Inspection andRegistration OfficeHamamatsu-shi, Chuo-ku,
Ryutsumotomachi 11-1
TEL: 050-5540-2052
Previous
Tax
Double-taxation ・Light Motor
AmountVehicle7,200 y12,900 yen
Inspectionen
Association
5,500 y8,200 yen
Shizuokaen
Office,Hamamatsu
4,000 y6,000 yen
BranchenHamamatsu-s
3,000 y4,500 yen
hi, Chuo-ku,
enKihei-cho.
3,100 y4,600 yen
563
en
TEL:
050-3816-1777

Over 90cc to 125cc
MinicarLight Motor
Vehicles英語版

Two-wheelers over 125cc to 250cc

3,600 yen

※ Depends on the vehicle’s modelyear (year of its initial inspection)

New
Tax
Amount10,800yen
6,900 yen
5,000 y
en
3,800
yen
3,900 yen

Four-wheelers

Passenger

Cargo

Personaluse
Businessuse
Personaluse
Businessuse

Three-wheeler

Boat trailer
Small-sizedSpecial Motor
VehiclesAgricultural use

Small-sized
Motor
VehiclesTwo-wheelers over 250cc

3,600 yen
2,400 yen
5,900 yen
6,000 yen

Other・Genmoku Branch Office 1F Municipal Tax
Division(the same for motorcycles)
・Hamamatsu Motor Vehicle Inspection andRegistration OfficeHamamatsu-shi, Chuo-ku,
Ryutsumotomachi 11-1
TEL: 050-5540-2052※The tax amount will differ depending on the age of the model at the time of the initialinspection. The new tax amount applies for vehicles inspected from April 2015 onwards. For
vehicles inspected before April 2015, vehicles not over 13 years old are subject to the old tax
amount and vehicles over 13 years old are subject to the double tax.
Enquiries
1st Floor, Genmoku Branch Office120-1 Genmoku-cho, Chuo-ku, Hamamatsu 430−0948
Light Motor Vehicle Tax Group
Municipal Tax Division, City Hall
Tel: 053-457-2077
Information about Bank Transfers
We recommend using bank transfers so you do not miss any payments for your lightmotor vehicle tax. You can apply at any financial institution within the city.

20ウェルカムパック

Welcome Pack

英語版

EnglishHamamatsu Foreign Resident Employment Support Desk What is the Foreign Resident Employment Support Desk?
 The Support Desk aims to provide the support required for foreign
residents to work in Hamamatsu.
 We currently undertake over 2000 consultations a year.
 Job-Hunting Consultations
 You can speak to experts with qualifications in career consultancy.
 Consulations are free and are available in multiple languages.
(Japanese, Portuguese, English, Filipino, Chinese, Vietnamese,
Spannish, Indonesian, Korean, Thai, Nepalese, Hindi, French, Russian) Post-Employment Support
 Please come and speak to us if you encounter any issues after starting your job.
 Our consultants will provide advice and assistance based on what eachconsultee requires.


Talk to us via Telephone or Email!
Contact Information and Address
Hamamatsu-shi, Chuo-ku, Hayauma-chō, 2-1
Tel.:053-458-2170

Email:

info@hi-hice.jp

Time:09:00~17:30

Closed:Dec 29-Jan 1

CREATE Hamamatsu 4F

When CREATE Hamamatsu is closed.
https://www.hi-hice.jp/hmc/

 Other Consultations About Daily Life at the Intercultural Center!
 We provide consultations on Status of Residence (visas), as well as consultations withlawyers and administrative scriveners on specific days.
 We provide important information and details about exchange events in multiple languages.

The Hamamatsu Foundation for International Communication and Exchange iscommissioned by Hamamatsu City to manage the Hamamatsu Foreign Resident
Employment Support Desk.
HICE（Hamamatsu Foundation for International Communication and Exchange）〒430-0916 Shizuoka, Hamamatsu-shi, Chuo-ku, Hayauma-cho 2-1
CREATE HAMAMATSU 4F
TEL: 053-458-2170

URL: https://www.hi-hice.jp

21

ウェルカムパック

英語版

Welcome Pack English

Rubbish Disposal
Please sort your rubbish according to type. The days and sites for disposing your rubbish are
fixed. Please dispose of your rubbish in accordance with the rules.

■ Please contact our interpreters if there is anything you are unsure of.
Please call the Contact Rubbish Reception Center (TEL: 053-453-2288）
There are interpreters available for English, Portuguese, Spanish, Chinese, Korean,Thai, and Vietnamese.

■ Separating RubbishPlease see the separate leaflet “Correctly Disposing of Rubbish and Recyclables”.
Please see the website “Disposing of Household Waste”.
Canal Hamamatsu Rubbish

Search■ Rubbish Disposal Days

Correctly Disposing of
Rubbish and Recyclables

The days for disposing rubbish are different depending on the type.
Please find the calendar for your address online.
Please put out your different types of rubbish on the days written
on the calendar.

① Please select the correct ward (ku) for your address online.

Calendar in Japanese② Please check the calendar for your address(1) Search your address(2) Check the calendar
Calendar in Portuguese■ Rubbish Disposal Sites
The site where you dispose of your rubbish is fixed for where you live.
Please ask your neighbors or apartment management for where yourdesignated rubbish disposal point is.
Enquiries regarding Rubbish
Hamamatsu City Environmental Department Waste Disposal Division
TEL: 053-453-0011

22

ウェルカムパック

英語版

Welcome Pack English

Facilities Map

A

Intercultural Center, Hamamatsu Foundation for International Communication andExchange (HICE)

B

Child Consultation Center

C

Nagoya Regional Immigration Bureau Hamamatsu Branch Office, Hamamatsu Labour
Standards Inspection OfficeD

Hamamatsu Board of Education

E

Hamamatsu City Hall Genmoku BranchF

Hamamatsu City Hall and Chuo Ward OfficeG

Independent Living Consultation Support Center Tsunagari

H

Healthcare Center

I

Kurashi Center

Issued by Hamamatsu City International Affairs Division23

ウェルカムパック

英語版

Welcome Pack English

Emergency Contacts

Police ☎110

Fire Station or Emergency ☎119

In the Event of a Disaster
If a disaster occurs, please evacuate to the appropriate designated evacuation shelter
depending on the type of disaster (typhoon, earthquake, tsunami, etc.).
Please check the location of the evacuation shelters on Canal Hamamatsu.

■ How to Use NTT Disaster Emergency Message Dial
The NTT Disaster Emergency Message Dial will be activated during a disaster (an earthquakewith a seismic intensity of 6 and above).
How to Use

To play back a message:
Dial 171＋2＋053-□□□-□□□□(Home Tel. No) and play back a message

To record a message:
Dial 171＋1＋053-□□□-□□□□(Home Tel. No) and record your message.

■ Disaster Preparedness Mail
An emergency information email service that sends disaster related information.

■ Hamamatsu Foundation for International Communication and Exchange (HICE)
Facebook Page
Provides information regarding intercultural events and shares important
information in different languages during times of disaster.

24

ウェルカムパック

英語版

Welcome Pack English

Enquiries
City Hall, Ward Offices, Administrative Address

Tel.

Centers
City Hall

Chuo-ku, Motoshiro-cho 103-2

457-2111

Chuo-ku, Ryūtsūmoto-machi 20-3

424-0111

Chuo-ku, Yūto 1-31-1

597-1111

Chuo-ku, Enoshima-cho 600-1

425-1111

Hamana-ku, Hosoe-cho Kiga 305

523-1111

Hamana-ku, Kibune 3000

587-3111

Chuo Ward Office（Chūō Kuyakusho）
Higashi Administrative Center（Higashi Gyōsei Sentā）
Nishi Administrative Center（Nishi Gyōsei Sentā）
Minami Administrative Center(Minami Kuyakusho）
Kita Administrative Center（Kita Gyōsei Sentā）
Hamana Ward Office（Hamana Kuyakusyo）
Tenryu Ward OfficeTenryū-ku, Futamata-cho Futamata 481 926-1111（Tenryū Kuyakusyo）※Open from 08:30 to 17:15※Closed on weekends, public holidays and New Year holidays (29 Dec to 3 Jan)
Consultation OfficeDetails

Tel.

Intercultural Center (Hamamatsu Foundation for

Consultations for problems in everyday

458-2170

International Communications and Exchange:

life

HICE)
Hamamatsu Board of Education

Consultations regarding education for the

Educational Support Divisionchildren of foreign residents

457-2429

Hello Work Foreign Resident Public Employment Consultations regarding jobs, job referrals, 457-5157
Security Office Service Cornerand job support

Hamamatsu Labor Standards Inspection OfficeConsultations regarding labor issues

456-8148

Domestic Violence Dedicated Hotline

Consultations regarding violence from

412-0360

spouses or partners
Japan Legal Support Center (Houterasu)

Legal consultations

Hamamatsu

050-33835410

25

ウェルカムパック

Type

Name

Address

Hospital【Emergency】Night-time Emergency Chuo-ku Tenma-cho 311-2,

英語版

Tel.
455-0099

ClinicHamamatsu-shi Ishi Kaikan 1F【Emergency】Tenryu Emergency

Tenryu-ku Futamata-cho Futamata

Clinic During Holidays

530-18【Emergency】Dental Health Center

Chuo-ku Kamoe 2-11-2

453-6129

Hamamatsu Medical Center

Chuo-ku Tomitsuka-cho 328

453-7111

Hamamatsu Red Cross Hospital

Hamana-ku Kobayashi 1088-1

401-1111

Enshu Hospital

Chuo-ku Chuo 1-1-1

453-1111

Seirei Hamamatsu Hospital

Chuo-ku Sumiyoshi 2-12-12

474-2222

Seirei Mikatahara Hospital

Chuo-ku Mikatahara-cho 3453

439-1300

Hamamatsu University of Medicine

Chuo-ku Handayama 1-20-1

435-2111

Hamamatsu Rosai Hospital

Chuo-ku Shogen-cho 25462-1211

Hamamatsu Chuo Police Station

Chuo-ku Sumiyoshi 5-28-1

475-0110

Hamamatsu Chuo Police Station

Chuo-ku Aioi-cho 14-10

460-0110

Hamamatsu Chuo Police Station

Chuo-ku Ohitomi-cho 3452-1

484-0110

Hamakita Police Station

Hamana-ku Komatsu 3218

585-0110

Hosoe Police Station

Hamana-ku Hoshoe-cho Kiga 4640

522-0110

Tenryu Police Station

Tenryu-ku Futamata-cho Akura 8-3

926-0110

Seibu Driver's License Center

Hamana-ku Komatsu 3220

587-2000

922-0075

Emergency Dental Services During
Holidays

Hospital

Police26

ウェルカムパック

英語版

Type

Name

Address

Tel.

School

Educational Support

Chuo-ku Chuo 1-2-1, E-Stage Hamamatsu

457-2429

Division (Procedures for Office Tower 7F
Enrolling in Municipal
Elementary and JuniorHigh Schools)
Escola Alegria de Saber

Chuo-ku Handayama 2-24-3

540-2022

Escola Alcance

Chuo-ku Tomitsuka-cho 3002-3

543-6280

Colegio Mundo deChuo-ku Yuto-cho Ubumi 9611-1

482-7666―

453-2288

Chuo-ku Genmoku-cho 120-1

457-2141

Chuo-ku Sunayama-cho 1183

458-1111

Hamamatsu Chuo Tax

Chuo-ku Chuo 1-12-4, Hamamatsu

555-7111

OfficeGodo-chosha

Hello Work Foreign

Chuo-ku Asada-cho 50-2

457-5157

Hamamatsu Labour

Chuo-ku Chuo 1-12-4, Hamamatsu

456-8148

Standards Inspection

Godo-chosha 8F

Hamamatsu

Alegria
RubbishRubbish Reception
CenterTax

Hamamatsu City Hall
Genmoku Branch(Municipal Tax)
Hamamatsu Chuo Tax
OfficeLabourResident Public
Employment Security
Office Service Corner

OfficeHealth &Hamamatsu Healthcare

Chuo-ku Kamoe 2-11-1

453-6111

WelfareCenterChuo-ku Chuo 1-12-1, 4F

457-2703

Development

Chuo-ku Kaji-machi 100-1, Zaza City459-2721

Consultation Support

Hamamatsu Chuo-kan 5F

Hamamatsu
Child-Related
Consultation Office

Center (Rubio)27

ウェルカムパック

英語版

Type

Name

Address

Tel.

OthersNagoya Regional

Chuo-ku Chuo 1-12-4, Hamamatsu

458-6496

Immigration Bureau

Godo-chosha 1F

Hamamatsu Branch
OfficeShizuoka Regional Legal Chuo-ku Chuo 1-12-4, Hamamatsu
Affairs Bureau454-1396

Godo-chosha

Hamamatsu Branch
OfficeHamamatsu Chuo

Chuo-ku Tenryugawa-cho 188

421-0192

Chuo-ku Taka-machi 302-1

456-8511

Shizuoka Prefecture

Chuo-ku Chuo 1-12-4, Hamamatsu

455-0025

Jutaku Kyokyu Kōsha

Godo-chosha 9F

Pension OfficeHamamatsu Chuo
Pension Office(Prefectural Housing)Hamamatsu Intercultural Chuo-ku Hayauma-cho 2-1, CREATE
CenterHamamatsu 4F

Hamamatsu Foreign

Chuo-ku Yuto-cho Ubumi 9611-1

Resident Study Support
Center (U-ToC)

28

458-2170
592-1117