OFFICE(11)/43 
11-3973 
 
 
The recruitment policy of the WTO shall be to  seek to attract and retain staff members 
offering the highest standards of comp etence, efficiency and integrity. 
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity. 
__________________________________________________________________________________ 
 
Vacancy Notice No.:   EXT/F/11-29 Issued On:   8 August 2011 
 
Title:   Director Application Deadline:   29 September 2011 
 
Grade:   11 
 Division:   Information Technology 
(151) 
Contract Type:   Fixed-term 
 
Starting Salary:   CHF 197,000 net per annum 
(approximate)  Duration:   Two years with the possibility of 
extension 
 
Other 
Conditions: In accordance with WTO Staff Regulations  and Staff Rules and WTO Pension Plan 
Regulations. 
The World Trade Organization offers an a ttractive compensation package including an 
annual net salary (subject to mandatory deductions for pension contributions and 
health insurance), dependency benefits, pension plan, health insurance scheme, 
separation grant, and 30 days annual leave.  Benefits for internationally recruited staff 
may include travel and removal expenses on appointment and separation, installation 
grant, education grant, rental subsidy, and home leave. 
Additional information on the compensation package is provided on the WTO 
website:  http://www.wto.org/english/thewto_e/vacan_e/comp_package_e.pdf . 
 
 
The Secretariat of the WTO is seeking to fill th e role of Director of the Information Technology 
Division.  Serving staff members interested in  the position are also invited to apply. 
 
General Functions  
 
The job holder will manage the WTO’s In formation Technology Di vision and will be 
accountable for:  1. Defining, updating and implementing an IT st rategy that supports the strategic and 
operational objectives of the or ganization.  This requires und erstanding the WTO mission and 
objectives, possessing the ability to translate th ese into an IT agenda and driving execution 
against the agenda. 
2. Directing all information technology functi ons and activities of the organization; 
including the data centre, desktop service centr e, help desks, communication networks (voice 
and data), security set up, application development, and operating systems. 
3. Developing and maintaining key relations hips across the organization and with 
external service providers.  Working in partne rship with the Information Management team 
and divisional management to obtain optimum  technology solutions meeting organizational OFFICE(11)/43 
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  goals and objectives.  Defining and maintaini ng service level agreements with internal 
customers and external providers. 
4. Driving the analysis and re-engineering of  existing business processes, identifying 
and developing the capability to use new tools, reshapi ng the organization's physical 
infrastructure and network access, by identi fying and exploiting the organization's knowledge 
resources.  Owning end-to-end accountability for making the IT service chain deliver to the divisions. 
5. Continually driving innovation and creativ e solutions to meet organizational 
challenges.  Maintaining awareness and evalua ting emerging technology pr iorities that could 
include cloud computing, virtualization, mob ile technologies, bus iness intelligence, 
networking, voice and data communications, enterprise applications, collaboration 
technologies, infrastructure, and Web 2.0.  Assessing, developing and driving a model to 
deploy innovative software and hardware solutions.  
 
6. Managing the IT budget in partnership with re levant authority through forecast planning, 
budgeting and total cost of ownership activities.  Optimizing the costs of services through a mix of 
internal and external resources and establishme nt of strategic service provider partnerships. 
 
7. Maintaining the security and integrity of all electronic systems and records of the 
organization.  8. Managing and supervising a team of permanen t and temporary staff composed of systems 
engineers, systems analysts, programmers, help -desk staff and administrative support staff. 
  REQUIRED QUALIFICATIONS 
 
Education: 
 
An advanced university degree in information sy stems or related discipline;  a second degree in 
management would be an advantage. 
 
Knowledge, skills and competencies:  
In-depth knowledge of the technical applications and infrastructure required to provide high calibre 
services to staff and Members .  
 
Strategic vision for innovation and change, with a pr oven ability to develop, formulate and implement 
an agenda for the IT function of the organization. 
 
Proven ability to lead, manage, and motivate a multi-cultural team. 
 Strong communication skills.  OFFICE(11)/43 
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  Experience: 
 
At least fifteen years of t echnology leadership with several years of managerial and 
administrative experience.  Proven results in building and supporting 
large-scale, robust, flexible and scalable technology 
solutions.  Experience in an international or ganization would be an advantage. 
 
Languages: 
 The WTO has three official workin g languages, English, French and Spanish.  Excellent knowledge 
of English and French, including an ability to wr ite accurately and quickly is required.  Working 
knowledge of Spanish would be an advantage.  
Additional Information: 
 
Only applications from nationals of WTO Members will be accepted.  
__________________________________________________________________________________ 
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION 
__________________________________________________________________________________ 
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW 
__________________________________________________________________________________ 
Online applications are strongly encour aged to enable the WTO to store 
your profile in a permanent database. 
 
Please visit the WTO's E-Recruitment website at:  www.wto.org. 
The system provides instructions for online application procedures. 
 
All applicants are encouraged to apply on line as soon as possible after the vacancy has 
been posted and well before the closing da te stated in the vacancy announcement. 
 
Offline applications should be sent to: 
 
Director, Human Resources Division WTO Centre William Rappard 
154, rue de Lausanne 
CH-1211 Geneva 21 Switzerland 
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE 
CLOSING DATE WILL NOT BE ACCEPTED 
 
The WTO is a non-smoking environment.