RESTRICTED  WORLD TRADE  
ORGANIZATION  TN/S/O/HRV 
27 June 2005 
 
 (05-2735) 
Council for Trade in Services 
Special Session Original:   English 
 
 
  
CROATIA  
 
Conditional initial offer
  
 
 The following Conditional initial offer has been  received from the delegation of Croatia on 
9 June 2005 with the request that it be circulated  to Members of the Council for Trade in Services. 
 
 
_______________ 
 
 
 Pursuant to the Article XIX of the GATS and to the paragraph 15 of the Doha Ministerial 
Declaration of 14 November 2001 and Annex C of  the General Council Decision of 1 August 2004 
the Government of the Republic of Croatia herewi th submits its conditional initial offer within the 
negotiations on trade in services. 
 
 The Government of the Republic of Croatia re serves its right to make any technical changes 
or corrections to this offer throughout the cour se of the negotiations, as well to modify, reduce or 
withdraw this offer, in whole or in part at an y time prior to the conclusion of the negotiations.  
  The offer is submitted in a positive and constr uctive spirit as a contribution to the ongoing 
negotiations, particularly taking into account the recent accession of Republic of Croatia to the WTO 
which, among others, resulted in extensive liberalization of the services sector.     
__________________ 
  TN/S/O/HRV 
Page 2  
CROATIA - SCHEDULE ON SPECIFIC COMMITMENTS ON SERVICES 
 
Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
I. HORIZONTAL COMMITMENTS 
All sectors included in this schedule  Subsidies  
1,2,3)  Eligibility for subsidies from the Republic of 
Croatia may be limited to legal persons 
established within the territory of Croatia or a particular geographical sub-division thereof. 
Research and development subsidies are 
limited to legal persons es tablished in Croatia. 
4) To the extent that any subsidies are made 
available to natural persons, their availability 
may be limited to the nationals of the Republic of Croatia. 
  
 3) Investment  
Branch offices can perform all kind of business activities, but are not considered to be 
independent legal entities. The rights and 
obligations of the branch offices are those vested in the parent companies which have 
founded them 
   
 3) Real Estate  
Unbound in relation to acquisition of real 
estate by services suppliers not established and incorporated in Croatia 
Acquisition of real estate necessary for the 
supply of services by companies established 
and incorporated in Croatia as legal persons is 
allowed. Acquisition of real estate necessary for the supply of services by branches requires 
the approval of the Ministry of Foreign 
Affairs.     
   TN/S/O/HRV
 Page 3 TN/S/O/HRV
 Page 3Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
 4) Movement of natural persons  
 
Unbound, except for the entry and temporary stay of natural persons which fall into one of 
the following categories: 
 
Temporary presence of intracorporate 
transferees  
 
Natural persons being temporarily 
transferred to supply services through commercial presence in the territory of the 
Republic of Croatia 
 
(i)   Intra-Corporate Transferees occupying  
senior managerial or executive positions and: 
  - directing the establishment or a 
 department or subdivision of the 
 establishment; or 
  - supervising or controlling the work of 
 other supervisory, managerial or  other 
 skilled professional employees; 
  - having the authority to hire or dismiss 
 employees, or having other 
 authorizations concerning personnel   
 (ii)   Specialists possessing high or uncommon 
qualifications or knowledge essential for the functioning of the company, which are 
important to the services that the company 
supplies, and who posses knowledge of the organization's services, research equipment, 
techniques or management. Firms have to be 
prepared upon request to certify the qualifications of their transferees seeking 
entry 
    
  TN/S/O/HRV 
Page 4 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
 Other essential persons  
Persons who are employees of an enterprise 
not having commercial presence in Croatia which has concluded a services contract with 
an enterprise engaged in substantive business 
in Croatia. The persons provide a service in Croatia as a professional of a service sector 
on behalf of the enterprise outside Croatia. 
 
For temporary stay of intracorporate 
transferees and other essential persons mentioned in this section a residence permit 
with a validity of two years (unless a 
shorter period is request ed by the applicant) 
is required and is renewable upon request. 
On the basis of residence permit a work 
permit is issued with the validity of two years (unless a shorter period is requested 
by the applicant) and is also renewable. 
There are no limitations on the number of extensions of the residence and work 
permit providing that the intracorporate 
transferees have a valid work contract with their employers. 
    
   TN/S/O/HRV
 Page 5 TN/S/O/HRV
 Page 5Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
 Business visitors  
Natural persons who stay temporarily in 
Croatia without acquiring remuneration from or within Croatia and without seeking 
employment in Croatia. Here are included:  
 (i) Natural persons who stay temporarily in 
Croatia in order to conclude the contract for 
the sale of a service on behalf of the 
enterprise they are employed or mandated for 
or participate in business meetings, fairs and other similar activities. Persons not based in 
Croatia and receiving no remuneration from 
a source located in Croatia, who is engaged in activities related to representing a services 
supplier for the purpose of negotiating for the 
sale of the services of that supplier. Those representatives can not be engaged in 
making direct sales to the general public or 
in supplying services themselves 
 
(ii) Natural persons employed at or mandated for 
by a company having its head office in another WTO member who are responsible 
for setting up of a commercial presence in 
Croatia. Those representatives can not be engaged in making direct sales to the general 
public or in supplying services themselves 
 
The duration of temporary stay is limited to 
90 days or with a 90 days visa, when required.    
  TN/S/O/HRV 
Page 6 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
II. SECTOR SPECIFIC COMMITMENTS 
1.  BUSINESS SERVICES    
A.  Professional services     
a) Legal services, including 
consultancy on home country, 
foreign and international law (CPC 861)  1) None for consultancy on foreign and 
international law. Unbound for practising of 
Croatian law.  
2) None 
3) None for consultancy on home country, 
foreign and international law. Unbound for 
legal representation of parties before the 
Courts. In proceedings involving international elements, parties can be 
represented before arbitration courts – ad 
hoc courts by lawyers who are members of bar associations of other countries. 
 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
 3) Representation of parties before courts can be 
practised only by the members of the Bar 
Council of Croatia (Croatian title 
“odvjetnici”). Citizenship requirement for 
membership in the Bar Council. Membership in the Bar Council of Croatia is not required 
for consultancy on home country, foreign and 
international law.   
 
4) Unbound, except as indicated in the horizontal 
section  
b) Accounting, Auditing  and 
Bookkeeping services 
 (CPC 862) 1) None, except that auditing firms not 
established in Croatia should perform joint 
final audit with domestic firms according to 
the International Standards on Auditing.  
2) None 
3) None, except that auditing can be 
performed only by legal persons. Natural persons can become legal persons through 
registration with a commercial court 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
 
 
 2) None 
3) None 
  
 
4) Unbound, except as indicated in the horizontal 
section  
c) Taxation Advisory Services  
 (CPC 863 excluding 
representation in tribunals) 
 1) None 
2) None 
3) None 4) Unbound except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound except as indicated in the horizontal 
section   
   TN/S/O/HRV
 Page 7 TN/S/O/HRV
 Page 7Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
d) Architectural Services 
 (CPC 8671) 1) None* 
2) None 
3) None* 
4) Unbound except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound except as indicated in the horizontal 
section  
e) Engineering Services 
 (CPC 8672) 1) None* 
2) None 
3) None* 
4) Unbound except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound except as indicated in the horizontal 
section  
f) Integrated engineering 
services 
 (CPC 8673) 1) None 
2) None 
3) None 
4) Unbound except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound except as indicated in the horizontal 
section  
g) Urban planning and landscape 
architectural services, except 
general urban planning services, which are 
exclusively provided by the 
Governmental institutions, i.e. the State Office for Urban 
Planning and its regional and 
local offices(CPC 8674)    
                                                      
 *  Natural and legal persons may suppl y these services after being entered into the Re gistry of the Croatian  Chamber of Architects  and Engineers. In order to be entered into the Registry of 
the Croatian Chamber of Architects and Engineers, foreign servic e suppliers should be members in professional associations or h aving a certification of qualification or be authorized by law in their 
home country. A design or project elaborated ab road must be recognized (validated) by an authorized legal person in Croatia wit h regard to its compliance with construction standards under Croatian 
Law. Any project  (elaborated in Croatia or abroad) must be controlled by authorized revisers with regard to the effect of mech anical resistance and stability, noise and heath protection and energy 
savings of the construction. This control, including its cost s, is ensured by the investor  and not the service suppliers.   
  TN/S/O/HRV 
Page 8 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
(i)   urban planning 1) Unbound 
2) None 
3) None, on condition that the company has at 
least three employees, one of whom should 
be authorized architect or engineer 
4) Unbound, except  as indicated in the 
horizontal section 
 1) Unbound 
2) None 
3) None   
 
4) Unbound, except  as indicated in the 
horizontal section  
(ii) landscape architectural 
services 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal  section 
 1) None 
2) None 3) None 
4) Unbound, except  as indicated in the 
horizontal section  
h)  medical and dental services 
(CPC 9312) 1) Unbound*, except for telemedicine: none 
2) None 3) None, except that investment in the existing 
obligatory public health network which 
includes public hospitals, public clinics 
university clinic hospitals  (teaching 
hospitals) and first aid medical care institutions  is not allowed  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
*, except for telemedicine: none 
2) None 3) None, except that Croatian citizenship is 
required for individual private practice 
 
 
 4) Unbound, except as indicated in the horizontal 
section  
i) Veterinary services 
 (CPC 932) 1) None  
2) None, except that measures (such as 
vaccination) which are ordered by law may 
not be performed abroad. Only measures 
carried out by legal and natural persons registered in Croatia are valid. 
3) None 
4) Unbound, except as indicated in the 
horizontal section 1) None 
2) None   
 
  
3) None 
4) Unbound, except as indicated in the horizontal 
section 
  
                                                      
* Unbound due to lack of technical feasibility  
   TN/S/O/HRV
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 Page 9Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
j) services provided by 
midwives, nurses, physio-
therapists and para-medical personnel, (CPC 93191, 
excluding ergo therapy, 
homeopathy, acupuncture) 1) Unbound
*, except for telemedicine: none 
2) None 
3) None, except that investment in the existing 
obligatory public health network which 
includes public hospitals, public clinics, 
university clinic hospitals  (teaching hospitals) and first aid medical care 
institutions  is not allowed 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
*, except for telemedicine: none 
2) None 
3) None  
 
  
4) Unbound, except as indicated in the horizontal 
section  
B. Computer and Related 
 services  
    
a) Consulting services related to 
 the installation of computer  hardware (CPC 841) 
b) Software implementation 
 services (CPC 842)  
c) Data processing services 
 (CPC 843) d) Data base services 
 (CPC 844) 
e) Other (CPC 845-849)  1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section   
C. Research and Development 
services  
    
a) R&D services on natural 
 sciences (CPC 851) b) R&D services on social 
 sciences and humanities 
 (CPC 852) c) Interdisciplinary R&D 
 services (CPC 853) 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility  
  TN/S/O/HRV 
Page 10 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
D. Real Estate Services  
(CPC 821) 1) Commercial presence required 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section  
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section   
E. Rental/Leasing Services 
Without Operators  
    
a) Relating to ships 
 (CPC 83103), excluding 
 cabotage 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
b) Relating to Aircrafts  
 (CPC 83104) 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
c) Relating to Other Transport 
 Equipment (CPC 83101, 
 83102, 83105), excluding  cabotage 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
d) Relating to Other Machinery 
 and Equipment (CPC 83106, 
 83107, 83108, 83109 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
e) Other (CPC 832), including 
 pre-recorded video cassettes 
 for use in home entertainment  equipment (CPC 83202) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) None   
   TN/S/O/HRV
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 Page 11Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
F. Other Business Services  
    
a) Advertising services 
 (CPC 871) 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
b) Market research and public 
 opinion polling services  (CPC 864) 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
c) Management consulting 
 services (CPC 865) 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
d) Services related to 
 management consulting 
 (CPC 866) 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
e) Technical testing and analysis 
services (CPC 8676) 
excluding services related to 
issuance of mandatory certificates and similar 
official  documents 1) Institutions should be registered in the 
international accreditation system 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
f) Services incidental to 
agriculture, hunting, forestry 
and fishing (CPC 881 and 882)  1) None for consultancy 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section   
  TN/S/O/HRV 
Page 12 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
i) Services incidental to 
manufacturing (CPC 884, 
CPC 885, excluding producing of securities, 
money, coins and stamps) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
j) Services incidental to energy 
distribution (CPC 887) 1) Commercial presence required 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
k) Placement and supply 
Services of Personnel (CPC 
87203) 1) Unbound 
2) Unbound 
3) Unbound, except for placement and supply 
of Croatian nationals for employment in Croatia by legal persons mediators and 
subject to prior approval by the Ministry of 
Labor and Social Welfare for the following 
professionals: house-maid, babysitter, 
musician, singer, farmer, fruit-grower, vintner, masseur, nurse, music teacher, 
driving instructor, actor, culture and art 
performances organizer, physical therapist, master of ceremonials-speakers or musician 
4) Unbound, except as indicated in the 
horizontal section and that persons should have at least two-year post-secondary school 
qualification and three-year working 
experience in personnel management 
 1) Unbound 
2) Unbound 
3) Unbound 
  
 
 
 
  
 
 4) Unbound, except as indicated in the horizontal 
section   
   TN/S/O/HRV
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 Page 13Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
m) Related scientific and 
technical consulting services 
(CPC 8675 ) 1) None, except that services of basic 
geological, geodetic and mining research 
as well as related environmental protection research services on the territory of 
Croatia can be carried out only jointly 
with/or through domestic legal persons 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None  
 
  
 
 2) None 
3) None 
4) Unbound, except as indicated in the  
horizontal section  
n) Maintenance and repair of 
equipment (not including maritime vessels, aircraft or 
other transport equipment) 
(CPC 633+8861-8866) 1) Unbound 
∗ 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1. Unbound* 
2. None 
3. None 
4. Unbound, except as indicated in the horizontal 
section  
r) Publishing (part of CPC 
88442 ) 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
s) Convention services 
(CPC 87909, planning, 
managing and marketing services for conventions and 
similar events ) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
t) Other-Translation services 
 (CPC 87905 ) 1) None, except for official documents 
2) None 3) None, except for translation and 
interpretation services  for/before Croatian 
courts 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
                                                      
∗ Unbound due to lack of technical feasibility  
  TN/S/O/HRV 
Page 14 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
2. COMMUNICATION 
SERVICES    
   Croatia will participate actively in 
ongoing and future rounds of WTO services negotiations with a view 
towards improving its commitments on 
Communications Services as defined under W/120 
B. Land Based Courier services  (CPC 7512) 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
C. Telecommunication Services  
    
 All subsectors  
 This part has been scheduled 
in accordance with the "Notes 
for Scheduling Basic 
Telecom Services Commitments 
(S/GBT/W/2/REV.1)" and 
"Market Access Limitations on Spectrum Availability 
(S/GBT/W/3)"   See the Reference Paper attached 
1. Basic Telecommunications 
Services    
 Fixed telecommunication 
infrastructure facilities - based and on resale basis, for 
public and non public use For subsectors 1, 2, and 3:
 
Modes 1), 2), 3)  
During the period of exclusivity (until 1 January 
2003),  HT - Croatian Telecommunications is the 
sole supplier of the fixed network infrastructure  
During this period all international traffic must go 
through the HT. None, as of 1 January 2003  
 For subsectors 1, 2, and 3:  
Modes 1), 2), 3)  
During the period of exclusivity (until 1 January 
2003),  HT - Croatian Telecom munications is the 
sole supplier of the fixed network infrastructure  
During this period all international traffic must go 
through the HT. None, as of 1  January 2003  
   
   TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
a) Voice telephony  
b) Packet-switched data  
c) Circuit-switched data 
transmission services,  
d) Telex services,  
e) Telegraph services, f) Facsimile services,  
g) Private leased circuit services 1) and 2)  Until 1 January 2003 bypass of network 
of HT not allowed. None as of 1 January 
2003  
 None 
3) HT - Croatian Telecommunications has 
monopoly  on these services. None, as of 
1 January 2003.  
 None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None  
 
  
4) Unbound, except as indicated in the horizontal 
section  
2. Enhanced 
Telecommunications Services
    
h) Electronic mail 
i) Voice mail  j) On-line information and data 
base retrieval,  
k) Electronic data interchange  
l) Enhanced Facsimile Services 
 (including store and forward, 
store and retrieve)  
m) Code and Protocol 
Conversion,  
n) On-line Information and/or 
Data Processing (including 
transaction processing) 
 1, 2, 3, Only over network infrastructure leased 
from HT. None as of 1 January 2001.  
 None 
 
4) Unbound, except as indicated in the  
horizontal section 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section   
  TN/S/O/HRV 
Page 16 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
3. Mobile Services 
    
- Analogue/Digital telephone 
services 
- PCS (Personal 
Communication Services)  
- Paging services - mobile data services 1) None on condition that foreign legal 
person establishes a legal entity in Croatia. International interconnection of mobile 
networks with other mobile or fixed 
networks must be made trough the HT 
until 1 January 2001. None as of 1 January 
2001  
 None 2) None, except that international 
interconnection of mobile networks with 
other mobile o r fixed networks must be 
made trough the HT until 1 January 2001. 
None as of 1 January 2001  
 None 3) None except that international 
interconnection of mobile networks with 
other mobile or fixed networks must be 
made through the HT until 1 January 2001. 
None as of 1 January 2001  
 None  
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
  
 
  
 
 2) None 
 
  
 
 3) None 
 
 
 
  
4) Unbound, except as indicated in the horizontal 
section   
   TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
3. CONSTRUCTION AND 
RELATED ENGINEERING 
SERVICES    
A. General construction work 
for buildings (CPC 512) 
B. General construction work 
for civil engineering (CPC 513) 
C. Installation and assembly 
work (CPC 514, 516) 
D. Building completion and 
finishing work (CPC 517) 
E. Special trade construction 
work (CPC 515) 
F. Other (CPC 511) 
 1) Unbound
* 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section, and that for the site 
manager , recognition of technical and 
professional qualification in accordance with Croatian regulations is required 1) Unbound
* 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section 
  
4. DISTRIBUTION 
SERVICES **    
A. Commission agents services 
(CPC 621) 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
B. Wholesale trade services 
(CPC 622, CPC 61111, 6113, 
6121) 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
C. Retailing services 
 (CPC 61112, 6112, 6113, 
6121, 631, 632, 633) including audio and video 
records and tapes (CPC 
63234)   1) None 
*** 
2) None 
3) None 4) Unbound, except  as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) None  
                                                      
* Unbound due to lack of technical feasibility 
** Excluding fire arms, explosive devices and tobacco products 
*** Cross-border supply of services classified in CPC 6112 and 633 is technically not feasible  
  TN/S/O/HRV 
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
D. Franchising (CPC 8929) 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
5. EDUCATIONAL 
SERVICES 
    
B. Secondary education services 
(CPC 922) 1) Unbound 
2) None 
3) None for legal persons 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) None 
3) None  
4) Unbound, except as indicated in the horizontal 
section  
C. Higher education services  
 (CPC 923) 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
D. Adult education  (CPC 924) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
E. Other education services  
 (CPC 929) 
 1) None for correspondence education or 
education via telecommunications. 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None for correspondence education or 
education via telecommunications. 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section   
   TN/S/O/HRV
 Page 19 TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
6. ENVIRONMENTAL 
SERVICES    
A. Sewage services (9401) 1) Unbound* 
2) None 3) These services are legally considered as 
municipal activities, provided primarily by 
entities owned by local authorities. Private operators may be allowed to provide those 
services on the basis of a concession granted 
by local authorities. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 3) None 
 
  
 
 4) Unbound, except as indicated in the horizontal 
section  
B. Refuse disposal services 
(CPC 9402) 1) Unbound* 
2) None 
3) These services are legally considered as 
municipal activities, provided primarily by 
entities owned by local authorities. Private 
operators may be allowed to provide those 
services on the basis of a concession granted 
by local authorities. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound* 
2) None 
3) None  
 
 
 
 4) Unbound, except as indicated in the horizontal 
section  
C. Sanitation and similar 
services (CPC 9403) 1) Unbound* 
2) None 
3) These services are legally considered as 
municipal activities, provided primarily by 
entities owned by local authorities. Private 
operators may be allowed to provide those services on the basis of a concession granted 
by local authorities 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 
3) None  
 
  
 
4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility 
* Unbound due to lack of technical feasibility  
  TN/S/O/HRV 
Page 20 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
D. Cleaning services of exhaust 
gases (CPC 9404) 1) Unbound* 
2) None 
3) None 4) Unbound except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 
3) None 4 Unbound except as indicated in the horizontal 
section  
E. Noise abatement services  
 (CPC 9405) 1) Unbound* 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound* 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
F. Nature and Landscape 
Protection Services (CPC 
9406) 1) Commercial presence required 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
G. Other (CPC 9409) 1) Commercial presence required 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section   
   TN/S/O/HRV
 Page 21 TN/S/O/HRV
 Page 21Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
7. FINANCIAL SERVICES 
1. Measures Applicable to All Sector s and Subsectors in Financial Services   
1. Insurance or banking activities, as well as securities tradi ng and activities related thereto,  should be carried out by lega lly separated companies.  However, banks are allowed to 
participate in activities related to securities trading until the end of 1999. 
 
A. Insurance and related services  as de fined in the "Annex on Financial services"  
 
a) Life insurance 1) Unbound, except for the supply of life 
insurance to foreign persons residing in 
Croatia 
2) Unbound, except for the ability of foreign 
persons residing in Croatia to obtain life 
insurance 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
 
 2) None 
 
 3) None 
4) Unbound, except as indicated in the horizontal 
section  
b) Non-life insurance, not 
including marine, aviation, 
transport 1) Unbound, except for the supply of non-life 
insurance to foreign persons residing in 
Croatia other than automobile liability 
2) Unbound, except for: 
 (i) the ability of foreign persons residing in 
Croatia to obtain non-life insurance other than automobile liability 
 (ii)  
 - personal or property risk insurance that 
 is not available in the Republic of 
 Croatia 
 - companies purchasing insurance abroad 
 in connection with investment works 
 abroad including the equipment for  those works,    
 - for ensuring the return of foreign loans 
 (collateral insurance) 1) None 
 
 2) None   
  TN/S/O/HRV 
Page 22 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
 
 - personal and property insurance of 
wholly-owned enterprises and joint 
ventures which perform an economic activity in a foreign country, if it is in 
accordance with the re gulations of that 
country or it is required by its registration, 
- ships under construction and overhaul 
if it is stipulated by the contract 
concluded with the foreign client 
(buyer). 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
  
 
  
 
  
 
 
 
 3) None 
4) Unbound, except as indicated in the horizontal 
section  
Marine, aviation, transport 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
c) Reinsurance and retrocession 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
d) Insurance intermediation, 
such as brokerage and agency 1) and 2) None for insurance services for which 
commitments are taken under subsectors 
a), b), c) and for marine, aviation, transport 
3) None 
4) Unbound, except as indicated in the    
horizontal section 
 1) None 
2) None 
 3) None 
4) Unbound, except as indicated in the horizontal 
section  
e) Services auxiliary  to 
insurance, such as:  
 -  consultancy 
 -  actuarial 
 -  risk assessment 
 -  claim settlement services 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section   
   TN/S/O/HRV
 Page 23 TN/S/O/HRV
 Page 23Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
B. Banking and Other Financial 
Services (excluding 
insurance) as defined in the "Annex on Financial 
Services"    
a) Acceptance of deposits and 
other repayable funds from the public 
b) Lending of all types, 
including consumer credit, factoring and financing of 
commercial transactions 
c) Financial leasing d) All payment and money 
transmission services, 
including credit, charge and debit cards, travellers cheques 
and bankers drafts 
e) Guarantees and commitments 
f) Trading for own account or 
for account of customers, whether on an exchange, in 
an over-the-counter market or 
otherwise the following: 
  -  Money market 
 instruments (including 
 cheques, bills, certificate  of deposits) 
  -   derivative products 
 including, but not limited  to, futures and options 
 1) Unbound, except for services described in 
subsectors b), c) d) e) h) k) and l): None 
2) None, other than: 
 - Authorization issued by the Croatian 
 National Bank (CNB) is required for  opening of an account abroad by 
 Croatian non/bank residents. The 
 relevant authorization is issued in the  following cases: 
 a) for the payment of a part of costs of 
capital investment projects abroad; for 
the capital investment  projects abroad; 
 b) for the payments settlement in non -
transferable currency arising from 
business abroad;   for the payment 
settlement in non-transferable currency of the relating country, which cannot be 
transferred according to the national 
legislation; 
 c) for placement of deposits, i.e. depositing 
of caution money for conducting 
business operations in timely manner 
and in accordance with the terms and 
condition of an agreement; and for the 
placement of guarantee deposits if it is a condition required from a foreign partner 
or if it arises from regulation of the 
related country;  
  1) None 
 2) None 
   
  TN/S/O/HRV 
Page 24 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
  -   exchange rate and 
 interest rates instruments, 
 including products such  as swaps, forward rate 
 agreements 
  - foreign exchange   - Transferable securities 
  - Other negotiable 
 instruments and financial 
 assets, including bullion  d) for payment of operating costs of 
representative offices and business 
entities abroad, costs arising from 
supplying services of international 
transport of goods and pe rsons, and costs 
related to domestic legal persons 
providing personal and property 
insurance;   for the payment of operating 
costs of representative offices abroad;   
  e) for the payment of resident’s costs 
arising from supplying services of 
international transport of goods and persons and costs related to providing 
personal and property insurance.  
License is required by the CNB and the Ministry 
of Economy for export and import of bullion.  
License is required by the Ministry of Economy, 
Labour and Entrepreneurship for export and 
import of bullion. 
Resident natural persons can make foreign 
exchange capital transfers abroad from their 
foreign exchange accounts only with an 
authorization by the Croatian National Bank. The authorization is issued in the 
following cases:   
g) Participation in issues of all 
kinds of securities, including 
underwriting and placement 
as agent and provision of services related to such issue 
  a) permanent and temporary emigration 
from the Republic of Croatia; 
 b) indirect costs of education abroad; and 
 c) indirect costs of medical treatment 
abroad  
 
    
   TN/S/O/HRV
 Page 25 TN/S/O/HRV
 Page 25Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
h) Money broking  
i) Asset management, such as 
cash or portfolio management, all forms of 
collective investment 
management, custodial, depository and trust services, 
including pension funds 
management 
j) Settlement and clearing 
services for financial assets, including securities, 
derivatives products, and 
other negotiable instruments Capital payments abroad are generally restricted, 
except in the following cases:  
  a) foreign direct investment 
 b) ongoing financial credits and guarantees 
(in cases when Croatian legal (non-bank) persons extend credit to non-
resident entities abroad in which they 
have majority voting rights; and issue 
guarantees to non-residents aimed at 
performing activities which they are registered for) 
 c) operation in financial derivatives (for the 
hedging of investment funds asset) 
 d) purchase of foreign securities abroad by 
the investment funds 
   
k) Provision and transfer of 
financial information and 
financial data processing and 
related software by suppliers of other financial services  
 
l) Advisory, intermediation and 
other auxiliary financial  
services on all the activities 
listed in subparagraphs (a) through (k), including credit 
reference and analysis, 
investment and portfolio research and advice, advice 
on acquisitions and on 
corporate restructuring and strategy 
 3) None, except for settlement and clearing 
services where the Central Depositary 
Agency (CDA) is the sole supplier in 
Croatia. Access to the services of the CDA will be granted to non-residents on a non-
discriminatory basis. 
4) Unbound, except as indicated in the 
horizontal section 3) None 
 
 
  
4) Unbound, except as indicated in the horizontal 
section   
  TN/S/O/HRV 
Page 26 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
8. HEALTH RELATED AND 
SOCIAL SERVICES 
    
 Hospital  and other health and 
social care facilities services 
– direct ownership, 
management and operation by contract of such facilities 
on a “for fee” basis  
 (CPC 93, excluding CPC 
9312, 93191, 932) 1) Unbound
*, except for telemedicine: none 
2) None 
3) None, except that investment in the existing 
obligatory public health and social care network which includes public hospitals, 
public clinics, university clinic hospitals 
(teaching hospitals), first aid medical care institutions and other public health and 
social care facilities is not allowed. 
Establishment of some social care facilities may be subject to needs based limits in 
particular geographical areas. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
*, except for telemedicine: none 
2) None 
3) None 
  
 
  
 
  
 
4) Unbound, except as indicated in the horizontal 
section  
9. TOURISM AND TRAVEL 
RELATED SERVICES 
    
A. Hotels, restaurants (including 
catering) (CPC 641, 642, 
643) 
 (excluding catering in  
transport services sector) 1) Unbound* 
2) None 
3) None** 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound* 
2) None 
3) None 4) Unbound except as indicated in the horizontal 
section  
B. Travel agencies and tour  
operators services (CPC 
7471) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility 
** Location in the protected areas of particular historic and artist ic interest and within national  or landscape parks is subject  to approval by the Government of the Republic of 
Croatia which can be denied  
   TN/S/O/HRV
 Page 27 TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
C. Tourist guides services    
 (CPC 7472) 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the horizontal 
section  
D. Other 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 
4) Unbound, except as indicated in the horizontal 
section  
10. RECREATIONAL, 
CULTURAL AND 
SPORTING SERVICES 
    
A. Other Entertainment Services 
(CPC 9619), including 
Cinema Theatre Operation 
Services  
 (CPC 96199)  1) Unbound 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) Unbound 
3) None, except unbound for access to subsidies 
4) None The value-added tax (VAT) on cinema 
tickets will be reduced to 0% by 
September 2000.  
The 5% local tax on cinema tickets will 
be eliminated by September 2000. 
B. News Agency Services   (CPC 962) 1) None 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
C. Sporting and Other 
Recreational Activities, excluding gambling and 
betting services (CPC 9641, 
96491) 1) Unbound
* 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 3) None 
4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility 
  
  TN/S/O/HRV 
Page 28 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
11. TRANSPORT SERVICES 
    
A. Maritime Transport  Services 
    
a) Passenger transportation 
(CPC 7211) 1) None, except for cabotage  
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None, except for cabotage  
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section  
b) Freight transportation   
 (CPC 7212) 1) None, except for cabotage  
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None, except for cabotage  
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section  
c) Rental of vessels with crew 
(CPC 7213) 1) None, except for cabotage  
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) None, except for cabotage  
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section  
d) Maintenance and Repair of 
Vessels (CPC 8868) 1) Unbound* 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 3) None 
4) Unbound, except as indicated in the 
horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
   TN/S/O/HRV
 Page 29 TN/S/O/HRV
 Page 29Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
e) Towing and pushing services 
(CPC 7214) 1) Unbound 
2) None 
3) None on condition that a foreign legal 
person establishes a company in Croatia 
which should be granted a concession by the 
port authority following a public tendering procedure. The number of service suppliers 
may be limited reflecting limitations in port 
capacity. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) None 
3) None   
 
  
 
4) Unbound, except as indicated in the horizontal 
section  
f) Supporting services for 
maritime transport (CPC 745)1) Unbound* 
2) None 
3) None, except for navigation aid services and 
pilotage and on the condition that foreign legal person establishes a company in 
Croatia which should be granted a 
concession by the port authority following a 
public tendering procedure. The number of 
service suppliers may be limited reflecting limitations in port capacity. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None  
3) None  
 
  
 
 4) Unbound, except as indicated in the horizontal 
section  
C. Air Transport Services 
    
d) maintenance and repair of 
aircrafts (CPC 8868) 1) Unbound * 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 
3) None  
4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility  
  TN/S/O/HRV 
Page 30 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
e) supporting services for air 
transport 
 - Sales and marketing 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None 4) Unbound, except as indicated in the 
horizontal section  
f) Rental services of aircraft 
with operator (CPC 7340) 1) Unbound 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) None 
3) None 
4) Unbound, except as indicated in the 
horizontal section  
 Computer Reservation  
System (CRC) * 1) None 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section  
E. Rail Transport service 
    
d) Maintenance and Repair of     
Rail Transport Equipment  
 (CPC 8868) 1) Unbound** 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound** 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section  
e) Supporting services for 
railway transport (CPC 7430) 1) Unbound** 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section  
                                                      
* Further Croatian regulation will be based on the recommendations of ECAC (European Civil Aviation Conference) concerning Code of Conduct on CRS (identical European 
Commission's regulation) 
** Unbound due to lack of technical feasibility  
   TN/S/O/HRV
 Page 31 TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
F.  Road Transport services 
    
a) and b) Passenger and freight 
transportation 
 (CPC 7121 + 7122) 1) Unbound 
2) None 3) None  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
2) None 3) None  
4) Unbound, except as indicated in the horizontal 
section  
c) maintenance and repair of 
road transport equipment (CPC 8867 and 6112) 1) Unbound
* 
2) None 3) None  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound 
* 
2) None 3) None  
4) Unbound, except as indicated in the horizontal 
section  
d) supporting services for road 
transport (CPC 744) 1) None, except for cabotage and subject to 
permit 
2) None 
3) None  
4) Unbound, except as indicated in the 
horizontal section 1) None, except for cabotage and subject to 
permit 
2) None 
3) None  
4) Unbound, except as indicated in the horizontal 
section 
  
G. Pipeline transport services 
 (CPC 713) 1) None 
2) None 
3) None  4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None  4) Unbound, except as indicated in the 
horizontal section  
                                                      
* Unbound due to lack of technical feasibility  
  TN/S/O/HRV 
Page 32 Modes of supply:  1) Cross-border supply   2) Consumption abroad    3) Commercial presence   4) Presence of natural persons 
Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
H. Services auxiliary to all 
modes of Transport    
a) Cargo handling services 
 (CPC 741) 1) Unbound* 
2) None 3) None, except for maritime services where a 
foreign legal person is required to establish a 
company in Croatia which should be granted a concession by the port authority, 
following a public tendering procedure. The 
number of service suppliers may be limited reflecting limitations in port capacity. 
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
* 
2) None 
3) None 
 
  
 
  
4) Unbound, except as indicated in the horizontal 
section  
b) Storage and  warehousing 
services (CPC 742) 1) Unbound * 
2) None 3) None, except for maritime services where a 
foreign legal person is required to establish a 
company in Croatia which should be 
granted a concession by the port authority, 
following a public tendering procedure. The number of service suppliers may be limited 
reflecting limitations in port capacity.  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
 * 
2) None 3) None  
 
 
 
  
 
4) Unbound, except as indicated in the horizontal 
section  
c) Freight transport agency 
services (CPC 748) 1) None 
2) None 
3) None, except for maritime services where a 
foreign legal person is required to establish a company in Croatia which should be 
granted a concession by the port authority, 
following a public tendering procedure. The number of service suppliers may be limited 
reflecting limitations in port capacity.  
4) Unbound, except as indicated in the 
horizontal section 
 1) None 
2) None 
3) None  
  
 
  
 
4) Unbound, except as indicated in the horizontal 
section  
                                                      
* Unbound due to lack of technical feasibility  
   TN/S/O/HRV
 Page 33 TN/S/O/HRV
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Sector or Sub-sector Limitations on Market Access Limi tations on National Treatment Additional Commitments 
d) Other supporting and 
auxiliary transport services( 
CPC 749)  1) Unbound*, except for transportation 
document preparation services 
2) None 3) None, except for maritime services where a 
foreign legal person is required to establish a 
company in Croatia which should be granted a concession by the port authority, 
following a public tendering procedure. The 
number of service suppliers may be limited 
reflecting limitations in port capacity.  
4) Unbound, except as indicated in the 
horizontal section 
 1) Unbound
*, except for transportation document 
preparation services 
2) None 3) None  
 
  
 
 
 
4) Unbound, except as indicated in the horizontal 
section  
 
 
                                                      
* Unbound due to lack of technical feasibility TN/S/O/HRV 
Page 34  
 
  
REFERENCE PAPER 
 
Scope  
The following are definitions and principles on the regulatory framework for the basic 
telecommunications services. 
Definitions  
Users  mean service consumers and service suppliers. 
Essential facilities mean facilities of a public telecommunications transport network or service that 
a) are exclusively or predominantly provided by a single or limited number of suppliers; 
 and 
b) cannot feasibly be economically or technically substituted in order to provide a service. 
 A major supplier is a supplier, which has the ability to materially affect the terms of 
participation (having regard to price and supply) in  the relevant market for basic telecommunications 
services as a result of: 
a) control over essential facilities; or 
b) use of its position in the market. 
1. Competitive safeguards  
1.1 Prevention of anti-competitive practices in telecommunications  
Appropriate measures shall be maintained for th e purpose of preventing suppliers who, alone 
or together, are a major supplier from engaging  in or continuing anti-competitive practices.  
1.2 Safeguards  
 The anti-competitive practices referred to above shall include in particular: 
a) engaging in anti-competitive cross-subsidization; 
b) using information obtained from compet itors with anti-competitive results; and 
c) not making available to other services supplie rs on a timely basis technical information 
about essential facilities and commercially rele vant information which are necessary for 
them to provide services. 
2. Interconnection  
2.1 This section applies to linking with supplie rs providing public telecommunications transport 
networks or services in order to allow the users of  one supplier to communicate with users of another 
supplier and to access services provided by anot her supplier, where specific commitments are 
undertaken. TN/S/O/HRV 
Page 35 
 
 
 2.2 Interconnection to be ensured  
Interconnection with a major supplier will be ensu red at any technically feasible point in the 
network. Such interconnection is provided. 
a) under not-discriminatory terms, conditions  (including technical standards and 
specifications) and rates and of a quality no less favourable than that provided for its 
own like services or for like services of non- affiliated service suppliers or for its 
subsidiaries or other affiliates; 
b) in a timely fashion, on terms, conditio ns (including technical standards and 
specifications) and cost-oriented rates that are transparent, reasonable, having regard to economic feasibility, and suffi ciently unbounded so that the supplier need not pay for 
network components or facilities that it does not  require for the service to be provided; 
and 
c) upon request, at points in addition to the network termination points offered to the 
majority of users, subject to charges that reflect the cost of construction of necessary 
additional facilities. 
2.3 Public availability of the pro cedures for interconnection negotiations
 
The procedures applicable for interconnection to a major supplier will be made publicly 
available. 
2.4 Transparency of interconnection arrangements  
It is ensured that a major supplier will make  publicly available either its interconnection 
agreements or a reference interconnection offer. 
2.5 Interconnection: dispute settlement  
 A service supplier requesting interconnection with  a major supplier will have recourse, either: 
a) at any time; or 
b) after a reasonable period of time which has been made publicly known to an 
independent domestic body, which may be a re gulatory body as referred to in paragraph 
5 below, to resolve disputes regarding a ppropriate terms, cond itions and rates for 
interconnection within a reasonable period of time, to the extent that these have not been established previously. 
3. Universal services
 
Any Member has the right to define the ki nd of universal service obligation it wishes to 
maintain. Such obligations will not  be regarded as anti-competitive per se , provided they are 
administered in a transparent, non-discriminator y and competitively neutral manner and are not more 
burdensome than necessary for the kind of universal service defined by the Member. 
4. Public availability of licensing criteria  
 Where a license is required, the following will be made publicly available: TN/S/O/HRV 
Page 36  
 
 a) all the licensing criteria and the period of time normally required to reach a decision 
concerning an application for a license and 
b) the terms and conditions of individual licenses. 
The reasons for the denial of a license will be  made known to the applicant upon request. 
5. Independent regulators
 
The regulatory body is separate from, and not accountable to, any supplier of basic 
telecommunications services. The decisions of and the procedures used by regulators shall be impartial with respect to all market participants. 
6. Allocation and use of scarce resources
 
Any procedures for the allocation and use of sc arce resources, including frequencies, numbers 
and rights of way, will be carried out in an obj ective, timely, transparent and non-discriminatory 
manner. The current state of allocated frequency ba nds will be made publicly available, but detailed 
identification of frequencies allocated for specific government uses is not required.  
  
   TN/S/O/HRV
 Page 37 TN/S/O/HRV
 Page 37LIST OF ARTICLE II  MFN  EXEMPTIONS OF THE REPUBLIC OF CROATIA  
 
Sector or 
Sub-sector Description of measure indicating its inconsistency with 
Article II Countries to which the measure 
applies Intended duration Conditions creating the need for 
the exemption 
Road Transport 
Passenger and Freight Measures applied under existing or future agreements on 
international road transport and which reserve or limit the provision of transport services and specify operating 
conditions, including transit permits and/or preferential 
road taxes of transport services into, in, across and out of the Republic of Croatia to the parties concerned All countries with which the 
Republic of Croatia has agreements on road transport in 
force Indefinite The need for exemption  is linked 
to the region characteristics of the road transport services and to the 
necessity to regulate traffic rights 
in and across the territory of the Republic of Croatia and between 
Croatia and the countries 
concerned 
Audiovisual services-
Production and 
distribution of audiovisual works 
through 
broadcasting or other forms of 
transmission to the 
public  Measures which define works of European origin, in such 
a way as to extend national treatment to audiovisual 
works which meet certain linguistic and origin criteria 
regarding access to broadcasting or similar forms of transmission Parties to the Council of Europe 
Convention on Transfrontier 
Television or other European 
countries with whom an agreement may be concluded Indefinite. 
Exemption needed, for 
certain countries, only 
until an economic integration agreement 
is concluded or 
completed The measures aim, within the 
sector, to promote cultural values 
both with EC Member States and 
with other countries in Europe, as well as achieving linguistic policy 
objectives 
Audiovisual Services 
-Production and distribution of 
cinematographic 
works and television 
programs Measures based upon government-to-government 
framework agreements and plurilateral agreements on co-
production of audiovisual works, which confer national treatment to audiovisual works covered by these 
agreements, in particular in relation to distribution and 
access to funding All countries with whom cultural 
cooperation may be desirable Indefinite The aim of such agreements is to 
promote cultural links between 
countries concerned  
  TN/S/O/HRV 
Page 38 Sector or 
Sub-sector Description of measure indicating its inconsistency with 
Article II Countries to which the measure 
applies Intended duration Conditions creating the need for 
the exemption 
Audiovisual 
Services 
Production and distribution of 
television 
programmes and cinematographic 
works 
 Measures granting the benefit of any support programmes 
(such as Action Plan for Advanced Television Services, 
MEDIA or EURIMAGES) to audiovisual works, and suppliers of such works, meeting certain European origin 
criteria European countries Indefinite. 
Exemption needed, for 
certain countries, only until an economic 
integration agreement 
is concluded or completed These programmes aim at 
preserving and promoting the 
regional identity of countries within Europe which have long-
standing cultural links 
Real Estate Reciprocity requirement for foreign persons and 
approval of the minister for foreign affairs∗, except for 
immigrants from the former  Yugoslav republics and 
their descendants who are without any citizenship and 
who require approval by the Ministry in charge of 
immigration All countries Temporary Political considerations and BOP 
position reasons  
 
__________ 
 
 
                                                      
∗ This MFN exemption does not apply to the companies established and incorporated in Croatia as legal persons.