G/TFA/N/KEN/4  
 
 
7 January 2022  
(22-0205) Page: 1/2 
Committee on Trade Facilitation  Original: English  
 
NOTIFICATIONS UNDER ARTICLES 10.4.3, 10.6.2 AND 12.2.2  
OF THE AGREEMENT ON TRADE FACILITATION  
COMMUNICATION FROM KENYA  
The following communication, dated 22 December 2021, is being circulated at the request of the 
delegation of Kenya  for Members' information.  
 
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Kenya  hereby makes the following notifications based on A rticles 10.4.3, 10.6.2 and 12.2.2 of the 
Agreement on Trade Facilitation.  
 
Article 10, par agraph 4.3  
 
Members shall notify the Committee of the details of operation of the single window  
 
Kenya 's Single Window is known as Kenya TradeNet  System and was launched in May 2014 during 
the regional heads of state summit held in Nairobi, Kenya 's capital. The system  is mo dule based 
(25 modules implemented) and brings together  48 stakeholder organizations (41 Partner 
Government Agencies (PGAs)) wh ose cargo  clearance documentations have been automated 
through system integrations or interfaces with the Single Window and 6 Industry Associations) . As 
of June 30, 2021 there were over 15,000 active registered users from 8,037 active organizations. 
This i ncludes: 36 Banks, 38 Insurance Companies, 1,529 Clearing Agents, 6,260 Traders, 46 
Shipping Agents and Shipping Companies, 8 Couriers,  29 Container Freight Stations and 5 Cargo 
Handling Companies, and 43 Freight Forwarders.  
 
Implementation of the system h as increased a utomation of Partner Government Agencies processes 
from a pre -Single Window level of 14% to the current level of 92%;  resulting in o ver 3,365,919 
permits issued  by PGAs through the system - yield of approximately Kshs.3.44 billion worth of 
revenue for PGAs.  
 
The Kenya TradeNet System is also linked to financial institution s (banks and 
mobile  payment  solutions) through Kenya Revenue Authority 's (KRA) iTax System and the 
Government 's eCitizen online payment platform  and therefore providing an en d-to-end electronic 
cargo  documentation  platform  and a facility for online payment for Government services . 
 
The system also has a  Risk Management module which has  made it easy for PG As to target and 
release cargo and a Cargo Release Module that enables stakeholders to monitor the progress of their 
documents through a dashboard without visiting or calling any office.  
 
Kenya has also prepared a legislation for the Single Window, known as The National Electronic Single 
Window System Bill, 2021.  The bill is currently before the National Assembly, awaiting approval. 
Once enacted, the Act will provide a legal framework for strengthening of electronic transactions; 
for example, the bill will  allow for the use of electronic signatures, among other benefits.  
 G/TFA/N/KEN/4  
 
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Information on the details of the operation of Kenya TradeNet is available at the following link:  
https://www.kentrade.go.k e/single -window -system   
 
The URL for the Single Window is : 
https://tfp.kenyatradenet.go.ke/  
                                                     
Article 10, paragraph 6.2  
 
Members shall notify the Committee on the use of Customs brokers  
 
Use of Customs brokers  or Agents  (also known as Clearing and Forwarding Agents or Clearing 
agents)  is not mandatory in Kenya. However, traders are encouraged to use the services of Customs 
brokers as stipulated under section 145-148 of the East African Community Customs Management 
Act, 2004, and as guided  by the East Africa Customs Management Regulations, Art. 149.  
 
The URL for the East African Community Customs Management Act, 2004  is; 
http://kenyalaw.org/kl/fileadmin/pdfdownloads/EALA_Legislation/East_African_Community_Custo
ms_Management_Act_2004.pdf   
 
The URL for the East Africa Customs Manage ment Regulations;  
https://www.eac.int/documents/category/regulations   
 
Information on use of Customs Agents in Kenya can also be found at the following link;  
https://www.kra.go.ke/en/tax -experts/about -tax-experts/about -tax-experts/customs -tax-agents   
 
Article 12, paragraph 2.2  
 
Member s shall notify the Committee of the details of its  contact point for the exchange of 
information  
 
Kenya Revenue Authority  Commissioner of Customs & Border Control  
Tel.: +254 709017104  
E-mail: Commissionercustoms@kra.go.ke  
Website : https://kra.go.ke/  
 
 
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