EN    EN  
 EUROPEAN 
COMMISSION  
Brussels, XXX   
[…](2013) XXX  draft 
  
COMMISSION REGULATION (EU) No …/.. 
of XXX  
on the technical specifications for interoperabi lity relating to accessibility of the Union's 
rail system for persons with disabilities and persons with reduced mobility  
(Text with EEA relevance) 
 EN 2   EN COMMISSION REGULATION (EU) No …/.. 
of XXX  
on the technical specifications for interopera bility relating to accessibility of the Union's 
rail system for persons with disabilitie s and persons with reduced mobility  
(Text with EEA relevance) 
THE EUROPEAN COMMISSION, 
Having regard to the Treaty on the Functioning of the European Union, Having regard to Directive 2008/57/EC of the European Parliament and of the Council of 
17 June 2008 on the interoperability of the rail system within the Community
1, and in 
particular Articles 6( 1) and 8(1) thereof, 
Whereas: (1)
 Article 12 of Regulation (EC) No 881/2004 of  the European Parliament and of the 
Council2 requires the European Railway Agency (the Agency) to ensure that the 
technical specifications for interoperability (TSIs) are adapted to technical progress, 
market trends and social requiremen ts and to propose to the Commission any 
amendments to the TSIs which it considers necessary. 
(2) By Decision C(2010) 25763, the Commission gave the Agency a mandate to develop 
and review the technical specifications for in teroperability with a view to extending 
their scope to the entire rail system in the Union. Under the terms of that mandate, the 
Agency was asked to extend the scope of th e TSI relating to accessibility of the trans-
European conventional and high-speed ra il system provided for by Commission 
Decision 2008/164/EC4 for persons with disabiliti es and persons with reduced 
mobility to the entire rail system throughout the Union. 
(3) On 6 May 2013 the Agency submitted a recommendation on the adoption of the TSI 
relating to persons with reduced mobility. 
(4) The United Nations Convention on the Rights of Persons with Disabilities, to which 
the Union and most Member States are part y, recognises accessibi lity as one of its 
general principles. It requires, in Article 9, States Parties to take appropriate measures 
to ensure that persons with disabilities have accessibility on an equal basis with others. 
These measures must include the identifi cation and elimination of obstacles and 
barriers to accessibility and apply inter alia  to transportation. 
                                                 
1 OJ L 191, 18.7.2008, p. 1. 
2 Regulation (EC) No 881/2004 of the European Parliament and of the Council of 29 April 2004 
establishing a European railway ag ency (OJ L 164, 30.4.2004, p. 1) 
3 Commission Decision C(2010) 2576 final of 29 April 2010 concerning a mandate to the European 
Railway Agency to develop and review Technical Sp ecifications for Interoperability with a view to 
extending their scope to the whole rail system in the European Union 
4 Commission Decision 2008/164/EC of 21 December 20 07 concerning the tech nical specification of 
interoperability relating to 'persons with reduced mobility' in the trans-European conventional and high-
speed rail system (OJ L 64, 7.3.2008, p. 72) EN 3   EN (5) Directive 2008/57/EC establishe s "accessibility" as an essential requirement of the rail 
system within the Union.  
(6) Directive 2008/57/EC provides for a register of infrastructure  and registers of vehicles, 
indicating the main parameters, to be published and updated on a regular basis. 
Commission D ecision 2008/164/EC5 further defines the parameters for the TSI 
relating to 'persons with reduced mobility' to  be included in thes e registers. As the 
objectives of these registers are linked to the authorisation procedure and technical 
compatibility, it is considered necessary to establish a separate register. This inventory of assets should enable obstacles and barriers  to accessibility to be identified and their 
progressive elimination to be monitored. 
(7)
 Directive 2008/57/EC estab lishes the principle of gradual implementation, in 
particular providing that target subsystems  indicated in a TSI may be set in place 
gradually within a reasonable timescale and that each TSI should indicate an 
implementation strategy with a view to maki ng a gradual transition from the existing 
situation to the final situation in which compliance with the TS I will be the norm. 
(8) With a view to progressively eliminating within a reasonable timescale, all identified 
barriers to accessibility by way of a coor dinated effort to renew and upgrade  
subsystems and by deploying operational meas ures, Member States should establish 
National Implementation Plans. However, since these National Implementation Plans cannot be in sufficient detail and are subject  to unpredictable changes, Member States 
should continue to submit information in cases when placing in service of existing subsystems after renewal or upgrading re quires a new authorisation for placing in 
service and if the TSI is not fully applie d in accordance with Directive 2008/57/EC.  
(9)
 In order to follow technologi cal evolution and encourag e modernization, innovative 
solutions should be promoted and thei r implementation should, under certain 
conditions, be allowed. Where an innovative solution is proposed, the manufacturer or 
his authorized representative  should explain how they deviate from the relevant 
section of the TSI, and the innovative so lution should be assesse d by the Commission. 
If this assessment is positive, the Agency should define the appropriate functional and 
interface specifications of the innovative solution and develop the appropriate 
assessment methods.  
(10) In order to prevent unnecessary additional costs and administrative burden and in 
order not to inte rfere with existing contracts, D ecision 2008/164 should continue to 
apply to certain subsystems and projects after its repeal. 
(11) The measures provided for in this Regulati on are in accordance with the opinion of the 
Committee established under Article 29(1) of Directive 2008/57/EC, 
                                                 
5 Commission Decision 2008/164/EC of 21 December 20 07 concerning the tech nical specification of 
interoperability relating to ‘persons with reduced  mobility’ in the trans-European conventional and 
high-speed rail system (OJ L 64, 7.3.2008, p. 72) EN 4   EN HAS ADOPTED THIS REGULATION: 
Article 1 
 
Subject matter 
This Regulation establishes the technical specif ication for interoperability (TSI) relating to 
accessibility of the Union's rail system for person s with disabilities and persons with reduced 
mobility, as set out in the Annex. 
Article 2  
Scope 
1. The TSI shall apply to the infrastruct ure, operation and traffic management, 
telematics applications and rolling stock a nd subsystems as defined in point 2 of 
Annex II to Directive 2008/57/EC.  
2. The TSI shall apply to the following networks: (a)
 the trans-European conventional rail sy stem network as defined in Annex I, 
section 1.1 of Directive 2008/57/EC; 
(b) the trans-European high-speed rail sy stem network as defined in Annex I, 
section 2.1 of Directive 2008/57/EC; 
(c) all other parts of the network 
3. The TSI shall apply to all new infrastructure  or rolling stock subsystems of the rail 
system in the Union, referred to in paragraph 1, which is placed in service after the date of application provided for in Article 14, account being taken of points 7.1.1 and 
7.1.2 of the Annex. 
4. The TSI shall not apply to existing infrastruc ture or rolling stock of the rail system in 
the Union, referred to in paragraph 1, which is already placed in service on the 
network (or part of it) of any Member State at the date of application provided for in 
Article 14. 
5. However, the TSI shall apply to existing infrastructure and rolling stock of the rail 
system in the Union, referred to in Article 2(1), when it is subject to renewal or upgrading in accordance with Article 20 of  Directive 2008/57/EC, having regard to 
Article 9 and 10 of this Regul ation and point 7.2 of the Annex to this Regulation. 
Article 4 
Conformity assessment 
1. The procedures for conformity assessment of  interoperability constituents set out in 
Section 6 of the Annex shall be based on the modules established in Commission 
Decision 2010/713/EU. 
2. The type or design examination certificate of  interoperability constituents shall be 
valid for a five year period. During that period, new constitu ents of the same type are 
permitted to be placed into service wi thout a new conformity assessment.  
3. Certificates referred to in paragraph 2 wh ich have been issued according to the 
provisions of Commission Deci sion 2008/164/EC remain valid , without a need for a EN 5   EN new conformity assessment, until the expiry date originally foreseen. In order to 
renew a certificate the constituent shall be re-assessed only against new or modified 
requirements set out in the Annex of this Regulation.  
4. Universal toilet modules which have been assessed against the requirements in 
Commission Decision 2008/164/EC  shall not be re-assessed when they are intended 
for rolling stock of an existing design as defined in Commission Decision 2011/291/EU [
reference to be updated – a new Commission Regulation will be voted 
in October ]6. 
Article 5 
Specific cases 
1. With regard to specific cases referred to in Section 7.3 of the Annex, the conditions 
to be met for the verification of interoperability in accordance with Article 17(2) of Directive 2008/57/EC shall be the applicable technical rules in use in the Member 
State which authorises the placing in se rvice of the subsystems covered by this 
Regulation. 
2.
 By [six months of the entry into force of  this Regulation], each Member State shall 
inform the other Member States and the Commission about: 
(a) the technical rules referred to in paragraph 1; 
(b) the conformity assessment and verification procedures to be carried out with a 
view to applying the national rule s referred to in paragraph 1; 
(c) the bodies designated in accordance with Ar ticle 17, paragraph 3, of Directive 
2008/57/EC appointed to carry out the conformity assessment and verification procedures with respect to the specific  cases set out in Section 7.3 of the 
Annex. 
Article 6 
Projects at an advanced stage of development 
In accordance with Article 9(3) of Directive 2008/57/EC , each Member State shall 
communicate to the Commission, within one year of  the entry into force of this Regulation, a 
list of projects being implemented within its te rritory and that are at an advanced stage of 
development. 
Article 7 
Innovative solutions 
1. Technological progress may require innovativ e solutions, which do not comply with 
the specifications set out in the Annex or for which the assessment methods set out in 
the Annex cannot be applied.  
                                                 
6 Commission Decision 2011/291/EU of 26 April 2011concerning a technical specification for 
interoperability relating to the rolling stock subsystem — ‘Locomotives and passenger rolling stock’ of 
the trans-European conven tional rail system (OJ L 139, 26.5.2011, p. 1) EN 6   EN 2. Innovative solutions may concern the infrastructure and rolling stock subsystems, 
their parts and their interoperability constituents. 
3. If an innovative solution is proposed, the manufacturer or  his authorised 
representative established within the Un ion shall state how it deviates from the 
relevant provision of the TSI set out in the Annex and submit it to the Commission for analysis. The Commission may request the Agency's opinion on the proposed 
innovative solution. 
4.
 The Commission shall deliver an opinion on the proposed innovative solution. If this 
opinion is positive, the appropriate functional and interface specifications and the assessment method needed in the TSI to en able use to be made  of this innovative 
solution shall be developed and subsequent ly incorporated in the TSI during the 
revision process. If the opinion is negativ e, the innovative solution proposed cannot 
be applied. 
5.
 Pending the revision of the TSI, the posi tive opinion delivered by the Commission 
shall be considered as acceptable mean s of compliance with the essential 
requirements of Directive 2008/57/EC and may be used for the assessment of 
subsystems and projects. 
Article 8 
Inventory of Assets 
1. Each Member State shall establish an inventory of assets with a view to: 
(a) identifying barriers to accessibility; 
(b) providing information to users ; 
(c) monitoring and evaluating progress on accessibility.  
2. The scope of these inventories of assets shall extend at least to: (a)
 public areas of stations dedi cated to the transport of passengers as defined in 
point 2.1.1 of the Annex; 
(b) rolling stock as defined in point 2.1.2 of the Annex. 
3. The inventory of assets shall be updated to incorporate data on new infrastructure 
and rolling stock and on renewal or upgrad ing work done to existing infrastructure 
and rolling stock. 
4. The Agency shall set up and run a working party in charge of making a proposal for 
a recommendation as regards the minimum structure and content of data to be 
collected for the inventories of assets. The Agency shall submit a recommendation to 
the Commission, including on content, data format, functi onal and technical 
architecture, operating mode, rules for data input and consultation, and rules for self-
assessment and designation of the entit ies responsible for data provision. EN 7   EN Article 9 
National Implementation Plan 
1. Member States shall adopt National Impl ementation Plans, incl uding at least the 
information listed in Appendix C of the Annex, with a view to progressively 
eliminating all identified barriers to accessibility. 
2. The National Implementation Plans shall be based on existing national plans and, 
subject to availability, on the inventory of assets referred to in Article 8, or on any 
other relevant and reliable source of information. 
3. The National Implementation Plans shall take the form of ten-year  rolling plans and 
shall be updated regularly. 
4. The National Implementation Plans shall contain a strategy , including a prioritisation 
rule laying down the criteria and priorities fo r stations and units of rolling stock to be 
designated for renewal or upgrading. This st rategy shall be formulated in cooperation 
with infrastructure manager(s), station ma nager(s), railway undert aking(s) and, if 
needed, other local authorities (including lo cal transport authorities). Representative 
associations of users including disabled persons and persons with reduced mobility shall be consulted. 
5.
 In each Member State, the pr ioritisation rule referred to in paragraph 4 shall replace 
the rule set out in Appendix B of the Anne x which shall apply until the adoption of 
the National Implementation Plan in that Member State. 
6. Member States shall forward their Nationa l Implementation Plans to the Commission 
no later than 24 months after the date of  application of this Regulation. The 
Commission shall publish the National Implementation Plans and inform Member States about them through the Railway Inte roperability and Safety Committee.  
7.
 Member States shall forward any ch anges or revisions of the National 
Implementation Plans to other Member St ates and the Commission not later than 
four weeks after their approval. The Comm ission shall publish the revised plans on 
its website. 
Article 10 
EU strategy 
1. On the basis of the National Implementation Plans referred to in Article 9 and in 
cooperation with the Member States, the Co mmission shall adopt an EU strategy for 
implementation of the TSI no later than thirty months after the date of application of this Regulation.  
2.
 The objective of the EU  strategy is to achieve progre ssive implementation of the TSI 
within a reasonable timescale.  
3. Member States shall revise their Nationa l Implementation Plans in accordance with 
the EU strategy within six months of the strategy being adopted. They shall submit 
the revised plans in accordance with  the provisions of Article 9(8). EN 8   EN Article 11 
Advisory body 
1. The Commission shall establish an advisory  body to assist the Commission in closely 
monitoring implementation of the TSI. Th is advisory body shall be chaired by the 
Commission. 
2. The advisory body shall be established no la ter than one month after the publication 
of this Regulation in the Official Journal of  the European Union, and shall consist of: 
(a) Member States wishing to participate, 
(b) representative bodies from the railway sector, 
(c) representative bodies of users, 
(d) the European Railway Agency,  
(e) the Commission. 
3. The tasks of the advisory body shall include: (a)
 monitoring the development of a minimum data structure for the inventory of 
assets, 
(b) following up and supporting Member States in the completion of their 
inventories of assets and implementation plans, 
(c) monitoring implementation of the TSI, 
(d) facilitating exchanges of best practices, 
(e) where appropriate, making recommendati ons to the Commission, in particular 
for strengthening implementation of the TSI. 
4. The Commission shall keep Member States in formed of the activities of the advisory 
body through the Railway Interopera bility and Safety Committee. 
Article 12 
Final provisions 
Full compliance with the TSI is mandatory for projects which receive the Union financial 
support for the renewal or upgrading of existing rolling stock or parts thereof or for the 
renewal or upgrading of existing infrastructure in particular a station or components thereof 
and platforms or components thereof. 
Article 13 
Repeal 
Decision 2008/164/EC is repealed with e ffect from 1 July 2014 [1 January 2015]. 
It shall however continue to apply to: (a)
 subsystems authorised in accordance with that Decision; EN 9   EN (b) projects for new, renewed or upgraded subs ystems which, at the date of publication 
of this Regulation, are at an advanced stag e of development or are the subject of an 
ongoing contract;  
(c) projects for new rolling stock of an existing de sign, as referred to in point 7.1.2 of the 
Annex to this Regulation. 
Article 14 
Entry into force 
This Regulation shall enter into force on the twentieth day following that of its publication in 
the Official Journal of  the European Union. 
It shall apply from 1 July 2014. 
This Regulation shall be binding in  its entirety and directly applicable in all Member States. 
Done at Brussels, 
 For the Commission 
 The President  José Manuel Barroso EN 10   EN ANNEX I: Technical Specification for Interopera bility relating to the accessibility of the 
Union's rail system for persons with disa bilities and persons with reduced mobility  
TABLE OF CONTENTS 
1. INTRODUCTION...................................................................................................... 14 
1.1. Technical scope.......................................................................................................... 1 4 
1.2. Geographical scope .................................................................................................... 14 1.3. Content of this TSI..................................................................................................... 14  
2. SCOPE OF SUBSYSTE MS AND DEFINITIONS................................................... 14 
2.1. Scope of the subsystems............................................................................................. 14 2.1.1. Scope related to Infrastructure ................................................................................... 14 2.1.2. Scope related to Rolling Stock................................................................................... 14 2.1.3. Scope related to operational aspects .......................................................................... 14 2.1.4. Scope related to Telematics Applications for Passengers.......................................... 14 2.2. Definition of "person with disabilities and person with reduced mobility”............... 14 2.3. Other Definitions........................................................................................................ 1 5 
3. ESSENTIAL REQUIREMENTS............................................................................... 16 4. CHARACTERISATION OF THE SUBSYSTEMS.................................................. 18 
4.1. Introduction.............................................................................................................. .. 18 
4.2. Functional and tec hnical specifications ..................................................................... 19 
4.2.1. Infrastructure Subsystem............................................................................................ 19 4.2.1.1. Parking facilities for persons with di sabilities and persons with reduced mobility... 21 
4.2.1.2. Obstacle-free route................................................................................................... .. 21 
4.2.1.3. Doors and entrances ................................................................................................... 23 
4.2.1.4. Floor surfaces........................................................................................................ ..... 23 
4.2.1.5. Highlighting of Transparent obstacles ....................................................................... 23 4.2.1.6. Toilets and baby nappy changing facilities................................................................ 23 4.2.1.7. Furniture and free-standing devices........................................................................... 23 4.2.1.8. Ticketing, Information desks and Customer Assistance points ................................. 24 4.2.1.9. Lighting.............................................................................................................. ........ 24 
4.2.1.10. Visual information: signposting, pictograms, printed or dynamic information......... 25 4.2.1.11. Spoken information................................................................................................... . 26 
4.2.1.12. Platform width and edge of platform ......................................................................... 26 4.2.1.13. End of platform ...................................................................................................... .... 27 
4.2.1.14. Boarding aids stored on platforms ............................................................................. 27 4.2.1.15. Passenger track crossing to platforms........................................................................ 27 EN 11   EN 4.2.2. Rolling Stock Subsystem ........................................................................................... 28 
4.2.2.1. Seats ................................................................................................................. .......... 28 
4.2.2.2. Wheelchair spaces..................................................................................................... . 30 
4.2.2.3. Doors................................................................................................................. ......... 32 
4.2.2.4. Lighting.............................................................................................................. ........ 33 
4.2.2.5. Toilets............................................................................................................... .......... 34 
4.2.2.6. Clearways............................................................................................................. ...... 34 
4.2.2.7. Customer Information ................................................................................................ 34  
4.2.2.8. Height changes........................................................................................................ ... 37 
4.2.2.9. Handrails ............................................................................................................. ....... 38 
4.2.2.10. Wheelchair accessible sleeping accommodation ....................................................... 38 4.2.2.11. Step position for vehicle access and egress................................................................ 39 4.2.2.12. Boarding aids ........................................................................................................ ..... 42 
4.3. Functional and technical speci fications of the interfaces........................................... 42 
4.3.1. Interfaces with the Infrastructure subsystem.............................................................. 42 
4.3.2. Interfaces with the Rolling Stock subsystem ............................................................. 43 4.3.3. Interfaces with the Telematics A pplications for Passengers subsystem .................... 43 
4.4. Operating rules........................................................................................................... 44 
4.4.1. Infrastructure subsystem ............................................................................................ 44 4.4.2. Rolling Stock subsystem............................................................................................ 46 4.4.3. Provision of boarding aids and provision of assistance ............................................. 49 4.5. Maintenance rules ...................................................................................................... 50 4.5.1. Infrastructure Subsystem............................................................................................ 50 4.5.2. Rolling Stock Subsystem ........................................................................................... 50 4.6. Professional qualifications ......................................................................................... 50 4.7. Health and safety conditions ...................................................................................... 50 
4.8. Infrastructure and Rolling Stock registers.................................................................. 51 
4.8.1. Infrastructure register................................................................................................. 51 
4.8.2. Rolling Stock register................................................................................................. 5 1 
5. INTEROPERABILITY CONSTITUENTS............................................................... 51 5.1. Definition ................................................................................................................ ... 51 
5.2. Innovative solutions ................................................................................................... 51 5.3. List and characteristics of constituents ...................................................................... 51 5.3.1. Infrastructure.......................................................................................................... .... 51 
5.3.2. Rolling stock ........................................................................................................... ... 53 EN 12   EN 6. ASSESSMENT OF CONFORMITY AN D/OR SUITABILITY FOR USE ............. 58 
6.1. Interoperability constituents....................................................................................... 58 6.1.1. Conformity assessment .............................................................................................. 58 6.1.2. Application of modules.............................................................................................. 58 6.1.3. Particular assessment procedures............................................................................... 60 6.2. Subsystems................................................................................................................ . 60 
6.2.1. EC verification (general)............................................................................................ 60 6.2.2. Procedures for EC verification of a subsystem (modules)......................................... 60 6.2.3. Particular assessment procedures............................................................................... 61 6.2.4. Technical solutions giving presumption of conformity at design stage..................... 61 6.2.5. Assessment of maintenance ....................................................................................... 62 6.2.6. Assessment of operational rules................................................................................. 62 6.2.7. Assessment of units intended to be used in general operation................................... 62 7. IMPLEMENTATION OF THE PRM TSI................................................................. 63 7.1. Application of this TSI to ne w Infrastructure and Rolling Stock .............................. 63 
7.1.1. New Infrastructure ..................................................................................................... 6 3 
7.1.2. New Rolling Stock ..................................................................................................... 63  
7.2. Application of this TSI to exis ting Infrastructure and Rolling Stock ........................ 63 
7.2.1. Steps of the gradual tran sition to the target system.................................................... 63 
7.2.2. Application of this TS I to existing Infrastructure ...................................................... 64 
7.2.3. Application of this TSI to existing Rolling Stock...................................................... 64 7.3. Specific cases ............................................................................................................ . 64 
7.3.1. General ................................................................................................................. ...... 64 
7.3.2. List of specific cases .................................................................................................. 64 
Appendix A: Standards or Normative Do cuments Referred to in this TSI.............................. 68 
Appendix B: Temporary prioritization rule  for the upgrade/renewal of stations..................... 69 
Appendix C: Information to be provided  in a National Implementation Plan ......................... 69 
Appendix D: Assessment of interoperability constituents ....................................................... 70 Appendix E: Assessment of the subsystems ............................................................................ 71 Appendix F: Renewal or upgrade of rolling stock ................................................................... 74 Appendix G: Passenger external doors audible warnings........................................................ 76 Appendix H: Diagrams of priority seats .................................................................................. 78 Appendix I: Diagrams of wheelchair spaces............................................................................ 79 Appendix J: Diagrams of clearways......................................................................................... 81 Appendix K: Table of the corridor width for wheelchair accessible areas in Rolling Stock... 82 EN 13   EN Appendix L: Reach zone of a wheelchair user......................................................................... 83 
Appendix M: Wheelchair transportable by train...................................................................... 83 Appendix N: PRM Signage...................................................................................................... 84  EN 14   EN 1. INTRODUCTION 
The objective of this TSI is to enhance the accessibility of rail transport to persons 
with disabilities and persons  with reduced mobility. 
1.1. Technical scope 
The technical scope of this TSI is de fined in Article 2 of the Regulation. 
1.2. Geographical scope 
The geographical scope of this TSI is de fined in Article 2 of the Regulation. 
1.3. Content of this TSI 
For particular technical aspects specified in Se ctions 4, 5 and 6, the functional and technical 
specification makes an explicit re ference to a clause of an EN standard or other technical 
document, as allowed by Article 5(8) of Dir ective 2008/57/EC; these references are listed in 
the Appendix A of this TSI. 
 
2. SCOPE  OF SUBSYSTEMS  AND  DEFINITIONS   
Scope of the subsystems 
2.1.1.  Scope related to Infrastructure subsystem 
This TSI applies to all th e public areas of stations  dedicated to the trans port of passengers that 
are controlled by the Railway Undertaking, Infr astructure Manager or Station Manager. This 
includes the provision of information, the purchase of a ti cket and its validation if needed, and 
the possibility to wait for the train. 
2.1.2.  Scope related to Rolling Stock subsystem 
This TSI applies to Rolling Stock which is in  the scope of the LOC&PAS TSI and which is 
intended to carry passengers. 
2.1.3.  Scope related to operational aspects subsystem 
This TSI applies to the procedures enabling a coherent operation of the Infrastructure and 
Rolling Stock subsystems when passengers are pe rsons with disabilities and persons with 
reduced mobility. 
2.1.4.  Scope related to Telematics Appl ications for Passengers subsystem 
This TSI applies to visual and audible passenger information sy stems located in stations and 
in Rolling Stock. 
2.2. Definition of "person with disabilit ies and person with reduced mobility” 
"Person with disabilities and person with reduced mobility" means any person who has a 
permanent or temporary physical, mental, inte llectual or sensory im pairment which, in 
interaction with variou s barriers, may hinder their full and effective use of transport on an 
equal basis with other passengers or whose mob ility when using transport is reduced due to 
age. 
The transport of oversized items (for example: bicycles and bulky luggag e) is not within the 
scope of this TSI.  EN 15   EN 2.3. Other Definitions 
Definitions related to ro lling stock: refer to the LOC&PAS TSI point 2.2. 
Obstacle-free route 
An obstacle-free route is a link be tween two or more public areas dedicated to the transport of 
passengers such as specified in point 2.1.1. It can be navigated by all persons with disabilities 
and reduced mobility. In order to achieve this, the route can be divided to better meet the needs of all persons with disabilities and reduced  mobility. The combination of all the parts of 
the obstacle free route constitutes the route ac cessible for all persons with disabilities and 
reduced mobility. 
Step-free route 
A step-free route is a division of an obstacl e-free route that meets the needs of mobility 
impaired persons. Changes in level are avoided or, when they cannot be avoided, they are 
bridged via ramps or lifts. 
“Tactile Signs” and “Tactile Controls” 
“Tactile signs” and “tactile controls” are signs or controls, which include raised pictograms, 
raised characters or Braille lettering.  
Station Manager 
The Station Manager is an organisational entity  in a Member State, which has been made 
responsible for the management of a railway station and which may be the Infrastructure 
Manager.  
Safety Information  
Safety information is information that shall be given to passengers so that they know in 
advance how they have to behave  in case of an emergency.  
Safety Instructions 
Safety instructions are the instructions that shall be given to passengers in case of an 
emergency so that they understand what to do.  
Level access 
A level access is an acce ss from a platform to the doorway of a rolling stock for which it can 
be demonstrated that: 
• The gap between the door sill of that door way (or of the extended bridging plate of 
that doorway) and the platform does not ex ceed 75 mm measured horizontally and 50 
mm measured vertically and  
• The rolling stock has no internal step be tween the door sill and the vestibule. EN 16   EN 3. ESSENTIAL  REQUIREMENTS 
The following tables indicate the essential requir ements, as set out in Annex III of Directive 
2008/57/EC that are met by the specif ications set out in Section 4 of this TSI for the scope of 
this TSI.  
The essential requirements that are not listed in  the table are not releva nt within the scope of 
this TSI. 
Infrastructure  Reference to Essential Requirement in Annex 
III to Directive 2008/57/EC 
 
Element of the TSI 
Domain Reference 
point of this 
Annex  
Safety 
Reliability and 
Availability 
Health 
Environ-mental 
protection 
Technical 
compatibility  
Accessibility7 
Parking facilities for 
persons with disabilities 
and persons with reduced 
mobility 4.2.1.1      2.1.2 
Obstacle-free route 4.2.1.2 2.1.1     2.1.2 
Doors and entrances 4.2.1.3 1.1.1 
2.1.1     2.1.2 
Floor surfaces 4.2.1.4 2.1.1     2.1.2 
Highlighting of transparent 
obstacles 4.2.1.5 2.1.1     2.1.2 
Toilets and baby-nappy 
changing facilities 4.2.1.6 1.1.5 
2.1.1     2.1.2 
Furniture and free-standing 
devices 4.2.1.7 2.1.1     2.1.2 
Ticketing, information 
desks and customer 
assistance points 4.2.1.8 2.1.1 2.7.3   2.7.1 2.1.2 
2.7.5 
                                                 
7 Essential Requirement from Commission Directive 2013/9/EU of 11 March 2013 amending Annex III 
to Directive 2008/57/EC (OJ L 68 12.3.2013. p.55) EN 17   EN Infrastructure  Reference to Essential Requirement in Annex 
III to Directive 2008/57/EC 
 
Element of the TSI 
Domain Reference 
point of this 
Annex  
Safety 
Reliability and 
Availability 
Health 
Environ-mental 
protection 
Technical 
compatibility  
Accessibility7 
Lighting 4.2.1.9 2.1.1     2.1.2 
Visual information: 
signposting, pictograms, 
printed or dynamic 
information 4.2.1.10     2.7.1 2.1.2 
2.7.5 
Spoken information 4.2.1.11 2.1.1 2.7.3   2.7.1 2.1.2 
2.7.5 
Platform width and edge of 
platform 4.2.1.12 2.1.1     2.1.2 
End of platform 4.2.1.13 2.1.1     2.1.2 
Boarding aids on platforms 4.2.1.14 1.1.1     2.1.2 
Level track crossing at 
stations 4.2.1.15 2.1.1     2.1.2 
Table 1: essential requirements for the Infrastructure subsystem 
Rolling Stock Reference to Essential Requirement in Annex 
III of Directive 2008/57/EC 
 
Element of the TSI 
Domain Reference 
point of this 
Annex  
Safety 
Reliability and 
Availability 
Health 
Environ-mental 
protection 
Technical 
compatibility 
Accessibility 
Seats 4.2.2.1   1.3.1   2.4.5 
Wheelchair spaces 4.2.2.2 2.4.1     2.4.5 EN 18   EN Rolling Stock Reference to Essential Requirement in Annex 
III of Directive 2008/57/EC 
 
Element of the TSI 
Domain Reference 
point of this 
Annex  
Safety 
Reliability and 
Availability 
Health 
Environ-mental 
protection 
Technical 
compatibility 
Accessibility 
Doors 4.2.2.3 1.1.1 
1.1.5 
2.4.1 1.2    2.4.5 
Lighting 4.2.2.4 2.4.1     2.4.5 
Toilets 4.2.2.5 2.4.1     2.4.5 
Clearways 4.2.2.6   1.3.1   2.4.5 
Customer information 4.2.2.7 2.4.1 2.7.3   2.7.1 2.4.5 
2.7.5 
Height changes 4.2.2.8 1.1.5     2.4.5 
Handrails 4.2.2.9 1.1.5     2.4.5 
Wheelchair accessible 
sleeping accommodation 4.2.2.10 2.4.1     2.4.5 
Step position for vehicle 
access and egress 4.2.2.11 1.1.1 2.4.2   1.5 
2.4.3 2.4.5 
Boarding aids 4.2.2.12 1.1.1    1.5 
2.4.3 2.4.5 
Table 2: essential requirements for the Rolling Stock subsystem 
4. CHARACTERISATION  OF THE  SUBSYSTEMS 
4.1. Introduction 
(1) The rail system of the Union, to which Directive 2008/57/EC applies and of which the 
subsystems are parts, is an integrated syst em whose consistency shall be verified. This 
consistency shall be checked in particular with re gard to the specifications of each subsystem, EN 19   EN its interfaces vis-à-vis th e system in which it is integrat ed as well as the operating and 
maintenance rules.  
(2) The functional and technical specifications  of the subsystems and their interfaces, 
described in points 4.2 and 4.3, do not impose the use of specific technologies or technical 
solutions, except where this is strictly necessa ry for the interoperability of the Union rail 
network. But innovative solutions for interopera bility may require new specifications and / or 
new assessment methods. In order to allow t echnological innovation, these specifications and 
assessment methods shall be developed by the pro cess described in article 7 of the Regulation. 
(3) Taking account of all the applicable essentia l requirements, the basic parameters related to 
accessibility for persons with disabilities and pers ons with reduced mobility are set out for the 
subsystems infrastructure and rolling stock in point 4.2 of  this TSI. The operational 
requirements and responsibilities  are set out in the OPE TSI a nd in point 4.4 of this TSI. 
4.2. Functional and technical specifications  
4.2.1.  Infrastructure Subsystem  
(1) In light of the essential requirements in Section 3, the f unctional and technical 
specifications of the infrastructure subsyste m related to accessibility for persons with 
disabilities and persons with reduced  mobility are arranged as follows: 
• Parking facilities for persons with disabilities and persons with reduced mobility 
• Obstacle-free routes 
• Doors and entrances 
• Floor surfaces 
• Highlighting of transparent obstacles 
• Toilets and baby nappy changing facilities 
• Furniture and free-standing devices 
• Ticketing, information desks and customer assistance points 
• Lighting 
• Visual information: signposting, pict ograms, printed or dynamic information 
• Spoken information 
• Platform width and edges of platforms 
• End of platforms  
• Boarding aids stored on platforms 
• Level track crossings 
(2) The basic parameters that are specified in po ints 4.2.1.1 – 4.2.1.15  apply to the scope of 
the infrastructure subsystem that is defined in  point 2.1.1; they can be divided into two 
categories:  EN 20   EN • Those for which technical details need to be specified, such as the parameters 
relative to the platforms and how to reach th e platforms. In this first case, the basic 
parameters are specifically described and the technical details to be satisfied in order 
to fulfil the requirement are detailed. 
• Those for which technical details are not neces sary to be specified, such as the value 
of ramps or the characteristics of parking places. In this second case, the basic parameter is defined as a functional require ment that can be met by applying several 
technical solutions. 
The table 3 below indicates the categor y of each of the basic parameters. 
Basic Parameter Technical details pr ovided Functional requirement only 
Parking facilities for persons 
with disabilities and persons 
with reduced mobility  Complete point 4.2.1.1 
Obstacle-free route Location of the routes 
Width of the obstacle-free 
route 
Threshold 
Double handrails 
Type of lift Height of braille signs Detailed characteristics 
Doors and entrances  4.2.1.3 (2): Door width   
4.2.1.3 (4): Height of door 
operating device 4.2.1.3 (1)  
4.2.1.3 (3) 
Floor surfaces   Complete point 4.2.1.4 
Highlighting of Transparent 
obstacles   Complete point 4.2.1.5 
Toilets and baby nappy 
changing facilities   Complete point 4.2.1.6 
Furniture and free-standing 
devices   Complete point 4.2.1.7 
Ticketing, Information desks 
and Customer Assistance 
points  4.2.1.8 (5): Passageway for 
ticket control machines 4.2.1.8 (1) – (4) 
4.2.1.8 (6) EN 21   EN Lighting  4.2.1.9 (3): Lighting on 
platforms 4.2.1.9 (1), 4.2.1.9 (2), 
4.2.1.9 (4): Lighting in other 
locations 
Visual information: 
signposting, pictograms, 
printed or dynamic 
information  Detail of information to be 
provided 
Location of information Detailed characteristics of 
visual information 
Spoken information  Complete point 4.2.1.11  
Platform width and edge of 
platform  Complete point 4.2.1.12  
End of platform  Complete point 4.2.1.13  
Boarding aids stored on 
platforms  Complete point 4.2.1.14  
Passenger track level 
crossing at stations  Complete point 4.2.1.15  
Table 3: categories of basic parameters 
4.2.1.1.  Parking facilities for persons with disabilities and persons with reduced mobility 
(1) Where a station specific parking area exists , there shall be sufficient and adapted parking 
spaces reserved for persons with disabilities and persons with reduced mobility eligible to 
utilise them at the nearest practicable positio n, within the parking area, to an accessible 
entrance. 
4.2.1.2.  Obstacle-free route  
(1) Obstacle free routes shall be provided that interconnect the following public areas of the 
infrastructure if provided: 
• Stopping points for other connecting modes of  transport within th e station confines 
(for example, taxi, bus, tram, metro, ferry etc.);  
• Car parks  
• Accessible entrances and exits 
• Information desks  
• Visual and audible information systems  
• Ticketing facilities  
• Customer assistance  
• Waiting areas  
• Toilet facilities EN 22   EN • Platforms  
(2) The length of the obstacle-free routes sh all be the shortest practical distance.  
(3) Obstacle-free route floor su rfaces and ground surfaces shall ha ve low reflecting properties. 
4.2.1.2.1 Horizontal circulation 
(1) All obstacle-free routes, footbridges and subw ays, shall have a free width of a minimum of 
160cm except in areas that are specified in poi nts 4.2.1.3 (2) (doors), 4.2.1.12 (3) (platforms) 
and 4.2.1.15 (2) (level crossings)). 
(2) Where thresholds are installed on a horizont al route, they shall contrast with the 
surrounding floor and shall no t be higher than 2.5cm. 
4.2.1.2.2 Vertical circulation 
(1) Where an obstacle-free route includes a change  in level, there shall be a step-free route 
providing an alternative to stairs  for mobility impaired people. 
(2) Staircases on the obstacle-free routes sh all have a minimum wi dth of 160cm measured 
between the handrails. As a minimum the firs t and last steps shall be indicated by a 
contrasting band and as a minimu m tactile warning surf ace indicators shall be  installed before 
the first descending step.  
(3) Ramps shall be installed fo r persons with disabilities an d persons with reduced mobility 
unable to use stairs where lifts are not provided.  They shall have a moderate gradient. A steep 
gradient is allowed for ra mps on short distances only. 
(4) Stairs and ramps shall be provided with  handrails on both side s and at two levels. 
(5) Lifts shall be provided where ramps are not available and shall be at least of type 2 in 
accordance with the specification referenced in Appendix A, index 1, point 5.3.1, table 1. 
Type 1 lifts are allowed in the case of stations being renewe d or upgraded only. 
(6) Escalators and moving walks shall be de signed in accordance with the specification 
referenced in Appendix A, index 2. 
(7) Level track crossings can form part of an obstacle-free route when they comply with the 
requirements of point 4.2.1.15.  
4.2.1.2.3 Route identification 
(1) Obstacle-free routes shall be  clearly identified by visual in formation as detailed in point 
4.2.1.10.  
(2) Information on the obstacle-free route shall be given to visually impaired people by tactile 
and contrasting walking surface indicators as a minimum. This paragraph does not apply to 
obstacle free routes to and from car parks. 
(3) Technical solutions using remotely controlle d audible devices or te lephone applications 
are permitted to be used in addition or as an alternative. When they are intended to be used as 
an alternative, they shall be treated as innovative solutions.  EN 23   EN (4) If there are handrails or wa lls within reach  along the obstacle-free route to the platform, 
they shall have brief information (for example platform-number or direction-information) in 
Braille or in prismatic-letters or numbers on the handrail, or on the wall at a height between 
145cm and 165cm.  
4.2.1.3.  Doors and entrances  
(1) This point applies to all doors and entran ces that are on obstacle-free routes, with the 
exception of doors giving access to the toilets which are not dedicated to persons with 
disabilities and persons with reduced mobility.  
(2) Doors shall have a minimum clear useable width of 90cm and shall be operable by persons 
with disabilities and persons  with reduced mobility. 
(3) It is permitted to use manual, semi-automatic or automatic doors. (4) Door operating devices sh all be available at a height  of between 80cm and 110cm. 
4.2.1.4.
 Floor surfaces 
(1) All floor coverings, ground surf aces and stair tread surfaces  shall be slip resistant. 
(2) Within the station buildings there shall be no  irregularities in excess of 0.5cm at any given 
point in floor walking surface areas, except for thresholds, drainage channels and tactile 
walking surface indicators. 
4.2.1.5.  Highlighting of Transparent obstacles 
(1) Transparent obstacles on or along the routes  used by passengers, consisting of glass doors 
or transparent walls, shall be marked. These markings shall highlight the transparent 
obstacles. They are not required if passengers are protected from impact by other means – for 
example, by handrails or continuous benches.  
4.2.1.6.  Toilets and baby nappy changing facilities 
(1) If toilets are provided at a station, th en a minimum of one unisex cubicle shall be 
wheelchair accessible. 
(2) If toilets are provided at a station, baby nappy changing facilities shall be provided which 
are accessible to both men and women.  
4.2.1.7.  Furniture and free-standing devices  
(1) All items of furniture and free-standing de vices at stations shall contrast with their 
background, and have rounded edges. 
(2) Within the station confines, furniture a nd free-standing devices (including cantilevered 
and suspended items) shall be positioned where they do not obstruct blind or visually 
impaired people, or they shall be de tectable by a person using a long cane. EN 24   EN (3) On each platform where passengers are allo wed to wait for trains, and at every waiting 
area, there shall be a minimum of one area fi tted with seating facilities and a space for a 
wheelchair. 
(4) When this area is weather protected, it shall be accessible by a wheelchair user.  
4.2.1.8.  Ticketing, Information desks a nd Customer Assistance points  
(1) Where manual ticket sales counters, informa tion desks and customer assistance points are 
provided along the obstacle-free ro ute, a minimum of one desk shall be accessible to a 
wheelchair user and to people of small stature a nd a minimum of one desk shall be fitted with 
an induction loop system for hearing assistance. 
(2) If there is a glass barrier between the passenger and sales person at the ticket counter, this 
shall either be removable or, if not removable, an intercom system shall be fitted. Any such 
glass barrier shall cons ist of clear glass. 
(3) If electronic devices are fitted that displays  pricing information to the sales person, such 
devices shall also be fitted that display th e price to the person purchasing the ticket. 
(4) Where ticket vending machines are provided on an obstacle free route at a station, a 
minimum of one of these machines shall have an interface that is reachable by a wheelchair 
user and people of small stature. 
(5) If ticket control machines are fitted, a mini mum of one of the machin es shall have a free 
passageway with a minimum widt h of 90cm and shall be able to accommodate an occupied 
wheelchair up to 1250mm in length. In the case of upgrade or renewal, a minimum width of 
80cm is permitted. 
(6) If turnstiles are used, there shall be a non-turnstile access point available for use by 
persons with disabilities and persons with reduced mobility at all operational times.  
4.2.1.9.  Lighting 
(1) The illuminance level of the external areas of  the station shall be sufficient to facilitate 
way finding and to highlight the chan ges of level, doors and entrances. 
(2) The illuminance level along obsta cle-free routes shall be adapte d to the visual task of the 
passenger. Particular attention sh all be paid to the changes of levels, ticket vending offices 
and machines, information desks and information displays. 
(3) The platforms shall be illuminated according the specification referenced in Appendix A, 
index 3 and index 4. 
(4) Emergency lighting shall provide sufficient vi sibility for evacuation and for identification 
of fire-fighting and safety equipment. 
4.2.1.10.  Visual information: signposting, pict ograms, printed or dynamic information 
(1) The following information shall be provided: EN 25   EN • Safety Information and Safety Instructions. 
• Warning, prohibition and ma ndatory actions signs. 
• Information concerning the departure of trains. 
• Identification of station facilities, wh ere provided, and access routes to those 
facilities. 
(2) The fonts, symbols and pictog rams used for visual informa tion shall contrast with their 
background. 
(3) Signposting shall be provided at all points where passengers need to make a route taking 
decision and at intervals on the route. Signa ge, symbols and pictograms shall be applied 
consistently over the whole route.  
(4) The information concerning the departure of trains (including destination, intermediate 
stops, platform number and time) shall be availa ble at a height of 160cm maximum at least in 
one location in the station. This requirement  applies to printed and dynamic information 
whatever is provided. 
(5) The typeface used for texts shall be easily readable.  
(6) All safety, warning, mandatory action and prohibition signs shall include pictograms  
(7) Tactile information signage shall be fitted in: 
• Toilets, for functional information and call for aid if appropriate  
• Lifts in accordance with the specification re ferenced in Appendix A, index 1, Annex 
E.4. 
(8) Time information presented in digits shall be in the 24h system 
(9) The following specific graphic symbols and pictograms shall be fitted with the wheelchair 
symbol in accordance with appendix N: 
• Directional information for wheelchair specific routes  
• Indication of the wheelchair accessible to ilets and other amenities if provided 
• If there is train configuration informa tion on the platform, indication of the 
wheelchair boarding location. 
The symbols are permitted to be combined with other symbols (for example: lift, toilet, etc). 
(10) Where inductive loops are fitted these sh all be indicated by a sign as described in 
appendix N. 
(11) In wheelchair accessible toilets, where hinged handrails are provided, a graphic symbol 
showing the rail in both the stowed and deployed position shall be provided. 
(12) There shall be no more than five pictograms , together with a directional arrow, indicating 
a single direction placed adjacent to each other at a single location. EN 26   EN (13) Displays shall be compliant to the requireme nts of point 5.3.1.1. In  this point, the term 
“display” shall be understood as a ny support of dynamic information. 
4.2.1.11.  Spoken information  
(1) The spoken information shall have a minimum STI-PA level of 0.45, in accordance with 
the specification referenced in Appendix A, index 5. 
4.2.1.12.  Platform width and edge of platform 
(1) The danger area of a platform commences at  the rail side edge of  the platform and is 
defined as the area where passengers are not a llowed to stand when trains are passing or 
arriving.  
(2) It is permitted for the width of the platform to be variable on the whole length of the 
platform.  
(3) The minimum width of the platform without  obstacles shall be th e width of the danger 
area plus the width of two opposing freeways of  80cm (160cm). This dimension may taper to 
90cm at the platform ends. 
(4) It is permitted to have obstacles inside th is freeway of 160cm. Equipment required for the 
signalling system and safety equipment shall not be considered as obstacles in this point. The 
minimum distance from obstacles to the danger ar ea shall be according to the following table: 
Length of obstacles (measured parallel to the 
platform edge) Minimum distance to the danger area 
< 1m (note 1) – small obstacle 80cm 
1m to < 10m – large obstacle 120cm 
Table 4: minimum distance from  obstacles to the danger area 
Note 1: if the distance between two small obstacles  is less than 2.4m measured parallel to the 
platform edge they shall be considered as one large obstacle. 
Note 2: Within this minimum distance from a large obstacle to the danger area it is permitted 
to have additional small obstacl es as long as the requirements for small obstacles (minimum 
distance to danger area and minimum distan ce to next small obstacle) are met. 
(5) If there are auxiliary facilities on-board tr ains, or on the platform, to allow wheelchair 
users to board on or alight from  trains, a free space (no obstacl es) of 150cm from  the edge of 
the facility towards the direction where the whee lchair boards,/lands at/t o the platform level, 
shall be provided where such facilities are likel y to be used. A new station shall meet this 
requirement for all trains that are planned to stop at the platform.  
(6) The boundary of the danger area, furthest from  the rail side edge of the platform, shall 
have a visual marking and tactile  walking surface indicators.  EN 27   EN (7) The visual marking shall be a contrasting, slip resistant, warning line with a minimum 
width of 10cm. 
(8) Tactile walking surface indicator s can be one of the two types: 
• an attention pattern indicating a hazar d at the boundary of the danger area 
• a guiding pattern indicating a path of trav el at the safe side of the platform 
(9) The material at the rail side edge of the pl atform shall contrast with the darkness of the 
gap. 
4.2.1.13.  End of platform  
(1) The end of the platform shall either be fitt ed with a barrier that prevents public access or 
shall have a visual marking and tactile walk ing surface indicators with an attention pattern 
indicating a hazard. 
4.2.1.14.  Boarding aids stored on platforms 
(1) If a platform ramp is used, it shall comp ly with the requirements of point 5.3.1.2. 
(2) If a platform lift is used, it shall comply  with the requirements of point 5.3.1.3.  
(3) A secure storage method shall be provided to  ensure that boarding aids, including portable 
ramps, when stored on a platform, do not cause an obstruction or pose any hazard to 
passengers. 
4.2.1.15.  Passenger track crossing to platforms 
(1) Level track crossings in stations are permitted to be used as part of a step-free route or of 
an obstacle-free route acco rding to National Rules. 
(2) If level track crossings are used as parts of step free routes in addition to other routes, they 
shall: 
• have a minimum width of 120cm (less than 10 m in le ngth) or 160cm (10 m or more 
in length).  
• have moderate slopes; a steep gradient is  only allowed for ramps on short distances 
• be designed so that the smallest wheel of  a wheelchair, as de fined in appendix M, 
cannot be trapped within the crossing surface and the rail 
• where accesses to level crossings are equipped with safety chicanes in order to 
prevent people from unintended/uncontro lled crossing of the tracks, the minimum 
width of the walkways in the straight lin e and in the chicane can be less than 120cm 
with a minimum of 90cm; it shall be sufficient for a wheelchair user to manoeuvre. 
(3) If level track crossings are used as parts of  obstacles free routes, unique solution for all 
passengers, they shall 
• meet all specifications above, 
• have visual and tactile marki ngs to identify the beginning and the end of the crossing 
surface. EN 28   EN • be supervised, or, on the basis of national rules, equipment for a safe crossing of 
blind or visually impaired people shall be provided and/or the level crossing shall be 
operated for a safe crossing of visually impaired people 
(4) If any of the above requirements cannot be met, the level track cr ossing shall not be 
considered part of a step-free rout e or of an obstacle-free route. 
4.2.2.  Rolling Stock Subsystem  
(1) In light of the essential requirements in Section 3, the functional and technical 
specifications of the subsystem Rolling Stock related to accessibility for persons with 
disabilities and persons with reduced  mobility are arranged as follows: 
• Seats 
• Wheelchair spaces 
• Doors 
• Lighting 
• Toilets 
• Clearways 
• Customer information 
• Height changes 
• Handrails 
• Wheelchair accessible sleeping accommodation 
• Step position for vehicle access and egress 
 
4.2.2.1.  Seats 
4.2.2.1.1 General 
(1) Handholds or vertical handra ils or other items that can be  used for personal stability, 
whilst using the aisle, shall be provided on all aisle-side seats unless the seat, when in the 
upright position, is within 200mm of: 
• the back of another seat facing in the opposite direction which is fitted with a 
handhold or a vertical handrail or other items that can be used for personal stability 
• a handrail or a partition. 
(2) Handholds or other items that can be used for personal stability sh all be positioned at a 
height of between 800 mm and 1200 mm above the floor, measured from the centre of the 
usable part of the handhold, shall not protrude into the clearway and shall contrast with the 
seat. 
(3) In seating areas with fixed longitudinal seats,  handrails shall be used for personal stability. 
These handrails shall be at a maximum distan ce of 2000 mm apart, shall be positioned at a 
height of between 800 mm and 1200 mm above the fl oor and shall contrast  with the vehicle 
interior surroundings. EN 29   EN (4) The handholds or other item s shall not have sharp edges. 
4.2.2.1.2 Priority seats 
4.2.2.1.2.1 General 
(1) Not less than 10 percent of the seats by fixed trainset or individual vehicle, and by class 
shall be designated as priority seats for the us e of persons with disabilities and persons with 
reduced mobility.  
(2) The priority seats and vehicles containi ng them shall be identified by signs complying 
with appendix N. It shall be stated that othe r passengers shall make such seats available to 
those who are eligible to use them when required.  
(3) The priority seats shall be located within the passenger saloon a nd in close proximity to 
external doors. In double deck vehicles or trai nsets, priority seats can be present on both 
decks. 
(4) The level of equipment fitted to the priority s eats shall, as a minimum, be the same as that 
fitted to general seats of the same type. 
(5) When seats of a certain type are fitted with ar mrests, priority seats of the same type shall 
be fitted with movable armrests, this excludes armrests placed along the vehicle body side or 
along a partition wall in case of compartmen ts. The movable armrest shall move into a 
position in line with the seat back cushion to en able unrestricted access to the seat or to any 
adjacent priority seats. 
(6) Priority seats shall not be tip-up seats. (7) Each priority seat and the sp ace available to its user shall comply with the figures H1 to 
H4 from Appendix H. 
(8) The whole useful sitting su rface of the priority seat sha ll be a minimum of 450mm wide 
(see figure H1). 
(9) The top of each priority se at cushion shall be between 430  and 500mm above floor level at 
the front edge of the seat. 
(10) The clear headroom above each seat shall be  at least 1680 mm from floor level, except 
on double-decker trains on which lu ggage racks are provided above  the seats. In such case 
reduced headroom of 1520 mm is permitted for priority seats underneath  the luggage racks, 
provided that at least 50 % of priority seats maintain headroom of 1680 mm. 
(11) Where reclining seats are fitted, the dimens ions shall be measured when the seats are in 
their fully upright position. 
4.2.2.1.2.2 Uni-directional seats  
(1) Where uni-directional priority seats are provi ded, the clearance in front of each seat shall 
comply with figure H2.  EN 30   EN (2) The distance between the front surface of the seat back and the vertical plane through the 
rearmost part of the seat in front shall be a minimum of 680mm , noting that the required seat 
pitch shall be measured from the centre of the seat 70mm above where the cushion meets the 
back support.  
(3) There shall also be a clear space between the front edge of the seat cushion and the same 
vertical plane for the seat in  front of a minimum of 230 mm. 
4.2.2.1.2.3 Facing seats arrangement 
(1) Where facing priority seats are provided, th e distance between the front edges of the seat 
cushions shall be a minimum of 600mm (See figure  H3). Such distance shall be maintained 
even if one of the facing s eats is not a priority seat. 
(2) Where facing priority seats are equipped w ith a table, there shall be a minimum clear 
horizontal distance between the front edge of th e seat cushion and the leading edge of the 
table of at least 230 mm (See figur e H4). When one of the facing seats is not a priority seat, 
its distance to the table can be reduced provided that the distance between the front edges of 
the seat cushions remains 600mm. Sidewall mounted tables which length does not extend 
over the centre line of the window seat do not need to be consider ed for conformity with this 
paragraph. 
4.2.2.2.  Wheelchair spaces 
(1) According to the length of the unit, excludi ng the locomotive or power head, there shall be 
in that unit not less than the number of wheel chair spaces shown in the following table: 
Unit length  Number of wheelchair spaces by unit  
Less than 30 m 1 wheelchair space 
30 to 205 metres 2 wheelchair spaces 
More than 205 to 300 metres 3 wheelchair spaces 
More than 300 metres 4 wheelchair spaces 
Table 5: minimum number of wh eelchair spaces per unit length 
(2) To ensure stability, the wheelchair space shall be designed for the wheelchair to be 
positioned either facing or back to the direction of travel. 
(3) Over the full length of the wheelchair space the width shall be 700mm from floor level to 
a minimum height of 1450mm w ith an additional 50mm width to give clearance for hands on 
each side that is adjacent to any obstacle that will inhibit cl earance for the wheelchair users 
hands (e.g. wall or structure) fr om a height of 400mm to 800mm above floor level (if one side 
of the wheelchair is adjacent to the aisle there is no additional 50mm requirement for that side 
of the wheelchair as it  is already free space) EN 31   EN (4) The minimum distance in the longitudinal plan e between the back of the wheelchair space 
and the next surface shall be in accord ance with Appendix I, figures I1 to I3. 
(5) There shall be no obstruction of the designa ted space between the floo r and the ceiling of 
the vehicle other than an overhead luggage rack , a horizontal handrail in accordance with the 
requirements of point 4.2.2.9 attached to the wall or ceiling of the vehicle, or a table. 
(6) The back of the wheelchair space shall be a structure or other acceptable fitting of at least 
700mm wide. The height of the structure, or  fitting, shall be ca pable of preventing a 
wheelchair that has been positioned with its back  against the structure or fitting, from tipping 
over backwards.  
(7) Tip-up seats may be installe d in the wheelchair space but, wh en in the stowed position, 
shall not encroach on the dimensional re quirements of the wheelchair space.  
(8) It is not allowed to instal l any permanent equipment such as bicycle hooks or ski racks 
into the wheelchair space or directly in front of it. 
(9) At least one seat shall be available either adjacent to or facing to each of the wheelchair 
spaces for a companion to travel with the wheelch air user. This seat shall offer the same level 
of comfort as the other passenger seats, and may also be situated on the opposing side of the 
aisle.  
(10) On trains with a design speed higher than  250 km/h excepting double  deck trains, it shall 
be possible for a wheelchair user occupying a wheelchair space to transfer onto a passenger 
seat that shall be equipped with a movable armr est. Such transfer is made by the wheelchair 
user in autonomy. In that case, it is allowed that  the companion seat is shifted to another row. 
This requirement is applicable up to the number of wheelchair spaces per unit specified in 
table 5. 
(11) The wheelchair space shall be fitted with a ca ll for aid device that shall, in the event of 
danger, provide to a wheelchair user the possibility to inform a person who can take 
appropriate action.  
(12) The call for aid device shall be placed wit hin the comfortable reach range of the person 
using the wheelchair as shown in Appendix L, figure L1.  
(13) It shall not be placed within a narrow re cess which prevents immediate intentional palm 
operation but can be protected from unintentional use.  
(14) The interface of the call for aid device shall be as defined in point 5.3.2.6. 
(15) A sign conforming to appendix N shall be  placed immediately next to, or in the 
wheelchair space so as to identify the space as the wheelchair space.  EN 32   EN 4.2.2.3.  Doors 
4.2.2.3.1 General 
(1) These requirements apply only to doors provid ing access to another public part of the 
train, with the exclusion of toilet doors.  
(2) To latch or unlatch a manually operated door, for use by the public , the control device 
shall be operable by the palm of the hand exerting a force not exceeding 20 N. 
(3) Door controls, whether manual, pushbuttons or other devices, shall contrast with the 
surface on which they are mounted. 
(4) Their interface with passengers shall comply with the specifications of point 5.3.2.1. 
(5) If both open and closed door control devices are fitted one above the other, the top device 
shall always be the open control.  
4.2.2.3.2 Exterior doors  
(1) All exterior pass enger doorways shall have a mini mum clear useable width of 800mm 
when open. 
(2) On trains with a design speed lower than 250 km/h, wheelchair access doors offering a 
level access as defined in point 2.3 shall ha ve a minimum clear useable width of 1000mm 
when open.  
(3) All exterior passe nger doorways shall be marked on th e outside in a way that gives a 
contrast to the vehicle body-side surrounding them. 
(4) The designated wheelchair exterior accessibl e doorways shall be the closest doorways to 
the designated wheelchair spaces. 
(5) The doors to be used for wheelchair acce ss shall be clearly labelled with a sign in 
accordance with appendix N.  
(6) From the inside of the vehicle the position of external doorways sh all clearly be marked 
by use of contrasted adjacent flooring.  
(7) When a door is released for opening a signal  shall be given that is clearly audible and 
visible to persons inside and out side the train. This alert signal shall last for a minimum of 
five seconds unless the door is operated, in which case it may cease after 3 seconds.  
(8) When a door is automatically or remotely opened by the driver or other member of the 
train crew, the alert signal shall last for a mi nimum 3 seconds from the moment that the door 
starts to open. 
(9) When a door that is automatically or remote ly closed, is about to operate, an audible and 
visible alert signal shall be given to persons inside and outside  the train. The alert signal shall 
start a minimum of 2 seconds before the door star ts to close and shall continue while the door 
is closing. EN 33   EN (10) The sound source for door alert signals shal l be located in the ar ea local to the control 
device or, if there is no such contro l device, adjacent to the doorway.  
(11) The visible signal shall be visible from inside and outside the train and shall be located 
such that it minimises the opportunity for it to  be obscured by passengers located in the 
vestibule.  
(12) Passenger doors audible alert signals sha ll be according to the specification in appendix 
G. 
(13) The method of door activation shall be by train crew, semi-aut omatic (i.e. passenger 
pushbutton operation) or automatic.  
(14) The door control sha ll be located either next  to or on the door leaf. 
(15) The centre of exterior door opening control,  operable from the platform, shall be not less 
than 800 mm and not more than 1200 mm measur ed vertically above platforms, for all 
platforms for which the train is designed. If the train is designed for a single platform height, 
the centre of exterior door ope ning control shall be not less than 800 mm and not more than 
1100 mm measured vertically a bove that platform height.  
(16) The centre of internal door opening control for the exterior door shall be not less than 
800mm and not more than 1100mm  measured vertically abov e the vehicle floor level. 
4.2.2.3.3 Interior doors  
(1) Internal automatic  and semi-automatic doors shall in corporate devices that prevent 
passengers becoming trapped during operation of the doors. 
(2) Interior doors that are made available for wheelchair users shall have a minimum clear 
useable width of 800mm. 
(3) The force required to open or close a manual door shall not exceed 60 N. (4) The centre of interior door controls shall be not less th an 800mm and not more than 
1100mm measured vertically a bove the vehicle floor level. 
(5) Automatic inter-vehicle conne cting doors shall operate either synchronously as a pair, or 
the second door shall automatically detect  the person moving towards it and open. 
(6) If more than 75% of a door’s surface is made  of a transparent materi al, it shall be clearly 
marked with visual indicators. 
4.2.2.4.
 Lighting 
(1) Minimum values of average illuminance in the passenger areas shall be according to point 
4.1.2 of the specification referenced in Appendi x A, index 6. Requirements relative to the 
uniformity of these values are not applicable for conformity with this TSI. EN 34   EN 4.2.2.5.  Toilets 
(1) When toilets are fitted in a train, a unive rsal toilet shall be provi ded accessible from the 
wheelchair space. 
(2) The standard toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.3.  
(3) The universal toilet shall be compliant with  the requirements of points 5.3.2.2 and 5.3.2.4. 
(4) When toilets are fitted in a train a ba by nappy changing facility shall be provided. If 
separate nursery facilities are not provided or if separate nursery facilities are provided but are 
not accessible to a wheelchair user , a table shall be incorporated within the universal toilets. It 
shall be compliant with the requirements of point 5.3.2.5. 
4.2.2.6.  Clearways 
(1) From the vehicle entrance, the secti on of the clearway shall be as follows: 
• through the vehicles according to figure J1 of Appendix J,  
• between connecting vehicles of a single tr ainset, according to figure J2 of Appendix 
J,  
• to and from wheelchair accessible door s, wheelchair spaces and wheelchair 
accessible areas including sleeping accommodati on and universal toilets if provided, 
according to figure J3 of Appendix J.  
(2) The minimum height requirement does not need to be verified in: 
• all areas of double-deck vehicles, 
• gangways and door areas of single deck vehicles, 
In those areas, reduced headroom is accepted as a consequence of structural constraints 
(gauge, physical space). 
(3) A turning space, with a minimum diameter of 1500mm, shall be provided adjacent to the 
wheelchair space and in other locations where wheelchairs are supposed to turn 180°. The 
wheelchair space may be part  of the turning circle. 
(4) If a change in direction is required fo r a wheelchair user, the clearway width of both 
corridors shall be in accordanc e to table K1 of Appendix K. 
4.2.2.7.  Customer Information 
4.2.2.7.1 General 
(1) The following information shall be provided: 
• Safety Information and Safety Instructions  
• Audible safety instructions coupled with visible signals  in case of emergency  
• Warning, prohibition and ma ndatory actions signs  
• Information concerning the route of the trai n, including information about delays and 
unplanned stops,  EN 35   EN • Information concerning the lo cation of on-board facilities 
(2) Visual information shall contrast with its background. 
(3) The typeface used for texts shall be easily readable.  
(4) Time information presented in digits shall be in the 24h system 
4.2.2.7.2 Signage, pictograms and tactile information 
(1) All safety, warning, mandatory action and prohibition signs shall in clude pictograms and 
shall be designed according to the specification referenced in Appendix A, index 7.  
(2) There shall be no more than five pictograms, together with a directional arrow, indicating 
a single direction placed adjacent to each other at a single location. 
(3) The following specific pictograms shall be  fitted with the wheelchair symbol in 
accordance with appendix N:  
• Directional information for wheelchair accessible amenities 
• Indication of the wheelchair accessib le door location outside the train  
• Indication of the wheelchair space inside the train  
• Indication of the uni versal toilets  
The symbols can be combined with other symbol s (for example: carriage number, toilet, etc). 
(4) Where inductive loops are fitted these shall be indicated by a pict ogram complying with 
appendix N.  
(5) In universal toilets, where hinged handrails are provided, a pictogra m showing the rail in 
both the stowed and deployed pos itions shall be provided. 
(6) If a vehicle provides reserved seats then the nu mber or letter of that vehicle (as used in the 
reservation system) shall be disp layed externally on or adjace nt to all its access doors. The 
number or letter shall be displayed in characte rs not less than 70mm hi gh and shall be visible 
when the door is open and closed. 
(7) If seats are identified by numbers or letters, the number or letter of the seat shall be 
displayed on or adjacent to every seat in ch aracters not less than 12 mm high. Such numbers 
and letters shall contrast  with their background.  
(8) Tactile information signage shall be fitted in: 
• Toilets and wheelchair accessible sleeping accommodation, for functional 
information and call for aid device if appropriate  
• Rolling stock, for the open/c lose button of passenger ac cessible doors and call for aid 
devices EN 36   EN 4.2.2.7.3 Dynamic Visual Information 
(1) The final destination or rout e shall be displayed on the outside of the train on the platform 
side adjacent to at least one of the passenge r access doors on a minimum of alternate vehicles 
of the train. 
(2) Where trains operate in a system, in whic h dynamic visual information is given on the 
station platform every 50 m or less, and destina tion or route information is also provided on 
the front of the train, it is not mandatory to  provide information on the sides of vehicles. 
(3) The final destination or route of the tr ain shall be displayed inside each vehicle. 
(4) The next stop of the train shall be displaye d such that it can be read from a minimum of 
51% of passenger seats inside each vehicle incl uding 51% of the priority seats, and from all 
wheelchair spaces.  
(5) This information shall be displayed at le ast two minutes before arrival at the station 
concerned. If the next station is less than tw o minutes planned journey time away, the next 
station shall be displayed immediately follo wing departure from the previous station. 
(6) The requirement to make the destination a nd ‘next stop’ informati on visible from 51% of 
passenger seats does not apply to  compartment carriages where the compartments have a 
maximum of 8 seats and are served by an adjacent corridor. However, this information shall 
be visible to a person standing in a corrido r outside a compartment and to a passenger 
occupying a wheelchair space. 
(7) The information about the next stop may be  displayed on the same support as the final 
destination. However, it shall re vert to show the final destin ation as soon as the train has 
stopped.  
(8) If the system is automated, it shall be possible to suppress or correct incorrect or 
misleading information.  
(9) Internal and external displays shall comply with the requirements of point 5.3.2.7. In this 
point, the term “display” sh all be understood as any support of dynamic information. 
4.2.2.7.4 Dynamic audible information 
(1) The train shall be fitted with a public addre ss system which shall be used either for routine 
or emergency announcements by the driver or by another crew memb er who has specific 
responsibility for passengers.  
(2) The public address system may operate on a manual, an automated or pre-programmed 
basis. If the public address system is automate d, it shall be possible to suppress, or correct, 
incorrect or misleading information. 
(3) The public address system shall be capable of announcing the destinat ion and next stop of 
the train at each stop, or on departure from each stop.  EN 37   EN (4) The public address system shall be capable of  announcing the next stop of the train at least 
two minutes before the a rrival of the train at that stop. If  the next station is less than two 
minutes planned journey time away, the next  station shall be announced immediately 
following departure from the previous station.  
(5) The spoken information shall have a minimum STI-PA level of 0.45, in accordance with 
the specification referenced in Appendix A, inde x 5. The public address system shall meet the 
requirement at all seat locations and wheelchair spaces.  
4.2.2.8.  Height changes 
(1) Internal steps (other than those for exte rnal access) shall have  a maximum height of 
200mm and a minimum depth of 280 mm, measured at the centra l axis of the stairs. For 
double deck trains it is permitted to reduce th is value to 270mm for the stairs accessing the 
upper deck and the lower deck.  
(2) As a minimum the first and the last step shall be indicated by a contrasting band with a 
depth of 45mm to 50mm extending the full widt h of the steps on both the front and the top 
surfaces of the step nosing.  
(3) Stairs constituted of more than three steps shall be provided with handrails on both sides 
and at two levels. The higher handrail shall be positioned at a height of 850 mm to 1 000 mm 
above floor level. The lower handrail shall be positioned at a height of  500 mm to 750 mm 
above floor level.  
(4) Stairs constituted of one, two or three steps shall be provided on both sides with a 
minimum of one handrail or other item that can be used for personal stability. 
(5) Handrails shall be compliant with point 4.2.2.9 
(6) No steps are allowed between the vestibul e of a wheelchair accessible exterior door, the 
wheelchair space, a universal sleeping compartmen t and the universal toilet except for a door 
threshold strip that shall not exceed 15mm in height  or except in case that a lift is provided to 
overcome the step. The lift shall comply w ith the requirements of point 5.3.2.10.  
(7) For ramps in rolling stock the maximum slope shall not exceed the following values: 
Length of ramp  Maximum gradient 
(degrees)  Maximum gradient (%)  
Paths between the vestibule of a wheelchai r accessible exterior  door, the wheelchair 
space, a wheelchair accessible sleeping accommodation and the universal toilet 
Up to 840 mm in single 
deck carriages 6,84 12 
Up to 840 mm in double 
deck carriages 8.5 15 EN 38   EN > 840 mm 3,58 6,25 
Other areas of the train 
> 1000mm  6.84 12 
600mm to 1000mm 8,5 15 
Less than 600mm 10,2 18 
Table 6: maximum slope for ramps in rolling stock 
Note: These gradients shall be measured when th e vehicle is stationary on straight and level 
track. 
4.2.2.9.  Handrails 
(1) All handrails fitted  to a vehicle shall be round in se ction with an outside diameter of 
30mm to 40mm, and shall have  a minimum clear distance of 45mm to any adjacent surface 
other than its mountings. 
(2) If a handrail is curved, the radius to the inside face of the curve shall be a minimum of 
50mm. 
(3) All handrails sh all contrast with their background. 
(4) External doorways shall be pr ovided with handrails on both sides,  fitted internally as close 
as practicable to the vehicle out er wall. Exception can be made for one side of the doorway if 
it is fitted with a device such as an on-board lift.  
(5) Those handrails shall be: 
• vertical handrails that shall extend from  700mm to 1200mm above the threshold of 
the first step for all external doorways. 
• additional handrails at a he ight of between 800 mm and 900 mm above the first 
useable step and parallel with the line of the step nosing for doorways with more than 
two entrance steps. 
(6) Where the clearway of the gangway is narrower than 1000mm and longer than 2000mm 
there shall be handrails or ha ndholds provided in, or adjacent to , inter-vehicle gangways that 
are provided for passenger use. 
(7) Where the clearway of the gangway is wider than or equal to 1000mm handrails or 
handholds shall be provided in the gangway. 
4.2.2.10.  Wheelchair accessible sleeping accommodation 
(1) When a train is equipped with sleepi ng accommodation for passengers, it shall provide a 
vehicle containing at least one wheelch air accessible sleeping accommodation.  
(2) If there is more than one vehicle with sl eeping accommodation for passengers in a train, 
there shall be not less than two wheelchair acce ssible sleeping accommodations in the train.  EN 39   EN (3) If a rail vehicle provides wheelchair accessible sleeping a ccommodation, the exterior of 
the relevant vehicle door and the wheelchair  accessible sleeping accommodation door shall be 
marked with a sign in accordance with appendix N.  
(4) The wheelchair accessibl e sleeping accommodation intern al space shall take in 
consideration the requirements of point 4.2.2.6 for actions expected from the wheelchair user 
in the sleeping accommodation. 
(5) The sleeping accommodation shall be fitted with not less than two call for aid devices that 
shall when operated, send a signal to a person wh o can take appropriate action; they need not 
initiate a communication.  
(6)The interface of the call for aid devices shall be as defined in point 5.3.2.6.  
(7) One device shall be placed not more than 450mm above the floor, measured vertically 
from the surface of the floor to the centre of th e control. It shall be positioned so that the 
control can be reached by a person lying on the floor.  
(8) The other shall be not less than 600mm and not more than 800mm above the floor 
measured vertically to the centre of the control.  
(9)These two devices shall be  located on different vertic al surfaces of the sleeping 
accommodation.  
(10) The call for aid devices shall be distin ct from any other cont rol within the sleeping 
accommodation, be coloured differently from ot her control devices and contrast with their 
background. 
4.2.2.11.  Step position for vehicle access and egress 
4.2.2.11.1 General requirements 
(1) It shall be demonstrated that the point si tuated in the central pos ition on the nose of the 
access step of each passenger access door on both sides of a vehicle in working order with 
new wheels standing centrally on th e rails , shall be located inside the surface identified as 
"step location" on the figure 1 below. 
 
Step height 
Upwards  
δv+ 
Step height  
Downwards 
δv- Track 
Centre 
Line    
bq0 Step 
location 
δh Platform 
level  
 EN 40   EN FIGURE 1 
(2) The values of bq 0, δh, δv+ and δv- depend on the type of platform  where the rolling stock is 
intended to stop. They shall be as follows: 
• bq0 shall be calculated based on the gauge of the track in which the train is intended 
to operate in accordance with chapter I.1. 1.2.1 of the specification referenced in 
Appendix A, index 8. Gauges are define d in chapter 4.2.3.1 of INF TSI. 
• δh, δv+ and δv- are defined in the following tables. 
(3) Table 7 for all Rolling Stock intended to stop, in normal operation, at platforms of 
550mm height: 
 δh mm δv+ mm δv- mm 
on a straight level track  200 230 160 
on a track with a curve radius of 
300m  290 230 160 
Table 7: values of δh, δv+ and δv- for a 550mm platform 
(4) Table 8 for all Rolling Stock intended to stop, in normal operation, at platforms of 
760mm height: 
 δh mm δv+ mm δv- mm 
on a straight level track  200 230 160 
on a track with a curve radius of 
300m  290 230 160 
Table 8: values of δh, δv+ and δv- for a 760mm platform 
(5) Table 9 for all Rolling Stock intended to st op, in normal operation, at both platforms 
of 760mm height and platforms of 550mm height , and having two or more access steps: 
For one step, values of the table 7 above appl y, and for the next step towards the vehicle 
interior the following values apply, base d upon a nominal platform height of 760 mm: 
 δh mm δv+ mm δv- mm 
on a straight level track  380 230 160 
on a track with a curve radius of 300m  470 230 160 
Table 9: values of δh, δv+ and δv- for the second step from a 760mm platform 
(6) Table 10 for all Rolling Stock intended to  stop, in normal operation, at existing 
platforms below 550mm height: EN 41   EN The lowest platform height a nd maximum offset compatible with the operation of the rolling 
stock according to the requirement s of this TSI shall be determined from the table below and 
recorded in the technical documentation reque sted in point 4.2.12 of the LOC&PAS TSI. 
 δh mm δv+ mm δv- mm 
on a straight level track  200 310 n.a 
on a track with a curve radius of 300m  290 310 n.a 
Table 10: values of δh, and δv+ for a platform lower than 550mm 
4.2.2.11.2 Access/egress steps 
(1) All steps for access and egress shall be slip resistant and shall have an effective clear 
width as large as the doorway width. 
(2) Internal steps for external access shall have a minimum depth of 240mm between the 
vertical edges of the step and a maximum height  of 200mm. The height of each step may be 
increased to a maximum of 230mm if it can be de monstrated that this achieves a reduction of 
one in the total number of steps required.  
(3) The rising height of e ach step shall be equal.  
(4) As a minimum the first and the last steps shall be indicated by a contrasting band with a 
depth of 45mm to 55mm extending a minimum of  80% of the width of  the steps on the top 
surface of the step nosing. A similar band shall indicate the front surface of  the last step when 
entering the unit.  
(5) An external access step, fixed or mov eable, shall have a maximum height of 230 mm 
between steps and a minimum depth of 150 mm. 
(6) If a step board is fitted and it is an extension of a door sill outside the vehicle, and there is 
no change in level between the step board and the floor of the vehicl e, this shall not be 
considered to be a step for the purposes of this  specification. A minimal drop in level, with a 
maximum of 60 mm, between the floor surface at door sill and that of the exterior of the 
vehicle, used to guide and seal the door is al so permissible and shall not be considered as a 
step.  
(7) Access to the vestibule of the vehicle shall be achieved with a maximum of 4 steps of 
which one may be external. 
(8) Rolling Stock intended to stop, in norma l operation, at existing platforms below 380mm 
height and having their passenge rs access doors above bogies need  not comply with points (2) 
and (5) above. EN 42   EN 4.2.2.12.  Boarding aids  
(1) A secure storage system shall be provided to  ensure that boarding ai ds, including portable 
ramps, do not impinge on a passenger’s wheelchair or mobility aid or pose any hazard to 
passengers in the event of a sudden stop. 
(2) The following types of boarding aids may be present in the rolling stock according to the 
rules defined in point 4.4.3: 
4.2.2.12.1 Movable step and bridging plate 
(1) A moveable step is a retractable device inte grated into the vehicle lower than the door 
threshold level, fully automatic and activated  in conjunction with the door opening/closing 
sequences.  
(2) A bridging plate is a retractable device integr ated into the vehicle as close as possible to 
the door threshold level, fully automatic and activated in c onjunction with the door 
opening/closing sequences.  
(3) In the case of the movable step or bri dging plate extending beyond that permitted by the 
gauging rules, the train shall be immobilised  whilst the step or plate is extended. 
(4) The extension of th e moveable step or bridging plate shall be completed before the door 
opening permits the passengers to cross and conv ersely, removal of the step or plate may only 
begin when the door opening no longer permits any crossing of passengers. 
(5) Movable steps and bridging plates shall comp ly with the requirements of point 5.3.2.8. 
4.2.2.12.2 On-board ramp 
(1) An on-board ramp is a device that is posit ioned between the vehicle door threshold and the 
platform. It can be manual, semi-automatic or automatic. 
(2) On-board ramps shall comply with the requirements of point 5.3.2.9. 
4.2.2.12.3 On-board lift 
(1) An on-board lift is a device integrated into the doorway of a vehicle that shall be able to 
overcome the maximum height difference between the vehicle floor and the station platform 
where operated. 
(2) When the lift is in the stowed position th e doorway shall have a minimum useable width 
according to point 4.2.2.3.2.  
(3) On-board lifts shall comply with the requirements of point 5.3.2.10. 
4.3. Functional and technical speci fications of the interfaces 
4.3.1.  Interfaces with the Infrastructure subsystem 
Interface with the Infrastructure subsystem EN 43   EN PRM TSI  INF TSI   
Parameter  Point  Parameter  Point  
Step position for vehicle 
access and egress 4.2.2.11 Platforms 4.2.9 
Specific cases about the 
step position for vehicle access and egress  7.3.2.6 Specific cases about 
platforms 7.7 
Table 11: Interface with the Infrastructure subsystem 
4.3.2.  Interfaces with the Rolling Stock subsystem 
Interface with the rolling stock subsystem 
PRM TSI  LOC&PAS TSI   
Parameter  Point  Parameter  Point  
Rolling Stock subsystem 4.2.2 Passenger related items 4.2.5 
Table 12: Interface with the Rolling Stock subsystem 
4.3.3.  Interfaces with the Telematics Applications for Passengers subsystem 
Interface with the TAP subsystem 
PRM TSI  TAP TSI   
Parameter  Point  Parameter  Point  
Station accessibility 
Assistance to board and 
alight the train 4.4.1 Handling of information 
concerning carriage and assistance of persons with disabilities and persons with reduced mobility  4.2.6 
Assistance to board and 
alight the train 4.4.2 Handling of information 
concerning carriage and 
assistance of persons with 
disabilities and persons with reduced mobility  4.2.6 
Access and reservation 4.4.2 Handling of 
availability/reservation 4.2.9 
Visual information 4.2.1.10 Handling of information 
provision in the station area 4.2.12 EN 44   EN Interface with the TAP subsystem 
PRM TSI  TAP TSI   
Spoken information 4.2.1.11 Handling of information 
provision in the station area 4.2.12 
Customer information 4.2.2.7 Handling of information 
provision in the vehicle area 4.2.13 
Table 13: Interface with the Telematics Applications for Passengers subsystem 
4.4. Operating rules 
The following operating rules do not form part of the assessment of subsystems. 
This TSI does not specify operating rules for ev acuation in the case of hazardous situations, 
only the relevant technical requirements. Th e purpose of the technical requirements for 
Infrastructure and Rolling Stock is to facilitate evacuation for all, including persons with 
disabilities and persons with reduced mobility. 
4.4.1.  Infrastructure subsystem 
In light of the essential requirements in section 3, the operating rules specific to the 
infrastructure subsystem related to accessibility  for persons with disabilities and persons with 
reduced mobility are as follows:  
• General The Infrastructure Manager or Station Manager sh all have a written polic y to ensure that all 
persons with disabilities and persons with  reduced mobility can access the passenger 
infrastructure at all operational times in accord ance with the technical requirements of this 
TSI. Furthermore, the policy shall be compatible  with any Railway Undertaking’s policy that 
may wish to use the facilities, (refer to point  4.4.2) as appropriate. The policy shall be 
implemented through the provision of  adequate information to sta ff, procedures and training. 
The Infrastructure policy shall include, but not be limited to, operating rules for the following 
situations:  
• Station Accessibility 
Operating rules shall be made to ensure that in formation regarding the level of accessibility of 
all stations is available. 
• Unstaffed Stations – Ticketing for Visually Impaired Passengers  Operating rules shall be written and implemen ted with respect to unstaffed stations where 
vending machines are relied upon for ticketing (refer to point 4.2. 1.8). In such situations, an 
alternative means of ticketing, accessible to visually impaired  passengers, shall always be 
available (for example, permitting purchasing e ither on the train or at the destination). EN 45   EN • Ticketing Control – Turnstiles 
In cases where turnstiles are utilised for ti cketing control, opera tional rules shall be 
implemented, whereby disabled persons and persons with reduced mobility are offered 
parallel access through such control points. This special access shall permit wheelchair users, 
and may be controlled by staff or be automatic. 
• Lighting of platforms It is allowed that lighting be switched o ff on platforms where no train is expected.  
• Visual and Spoken Information – Achieving Consistency  Operating rules shall be implemented to ensu re consistency between essential visual and 
spoken information (refer to points 4.2.1.10 a nd 4.2.1.11). Staff making announcements shall 
follow standard procedures to achieve complete consistency of essential information. 
Advertisements shall not be combined  with the routing information.  
Note: General information about public transp ort services shall no t be considered as 
advertisements for the purposes of this point. 
• On-demand Spoken Passenger Information System  Where spoken information is not provided via a public address system at a station (refer to 
point 4.2.1.11), operating rules shall be implemen ted to ensure the provision of an alternative 
information system, whereby passengers are able to acquire the same information audibly at 
the station (e.g. a staffed or auto mated telephone information service). 
• Platform – Wheelchair Boarding Aid Operational Zone  The Railway Undertaking and the Infrastructure  Manager or Station Manager shall define 
together the area(s) on the platform where the f acility is likely to be used, taking account of 
train composition variations.  
Operational rules shall be implemented to de termine, where possible, the stopping point of 
trains according to the location of th is (or these) operational zone(s). 
• Safety of Manual and Powered Wheelchair Boarding Aids  
Operations rules shall be implemented concer ning the operation of boarding aids by station 
staff (refer to point 4.2.1.14).  
An operational rule shall be im plemented concerning the use by st aff of the moveable safety 
barrier fitted to wheelchair li fts (refer to point 4.2.1.14). 
Operational rules shall be implemented to ensure that staff is able to safely operate boarding 
ramps, with respect to deployment, securing, raising, lowering and stowing (refer to point 
4.2.1.14).  EN 46   EN • Assistance to board and alight the train 
Operational rules shall be implemented to ensu re that staff are aware that persons with 
disabilities and persons with re duced mobility may require assistance to board and alight the 
train, and shall provide such  assistance if required.  
Conditions on which assistance to persons with disabilities and persons with reduced mobility 
is provided are defined in Regulation (EC) No 1371/2007. 
• Supervised Level Track Crossing  Where supervised level track crossing is permitted, operating rules shall be implemented to 
ensure that staff at supervised level track cro ssings give appropriate as sistance to persons with 
disabilities and persons with reduced mobility, in cluding indication of when it is safe to cross 
the track. 
4.4.2.  Rolling Stock subsystem 
In light of the essential requirements in section 3, the operating rules specific to the Rolling 
Stock subsystem related to accessibility for pers ons with disabilities a nd persons with reduced 
mobility are as follows:  
• General The Railway Undertaking shall have a written policy to ensure accessibility to passenger 
Rolling Stock at all operational times in accordan ce with the technical requirements of this 
TSI. Furthermore, the policy shall be compatible  with the Infrastructure Manager or Station 
Manager policy (refer to point  4.4.1) as appropriate. The pol icy shall be implemented through 
the provision of adequate information to sta ff, procedures and training. The Rolling Stock 
policy shall include, but not be  limited to, operating rules for the following situations: 
• Access and Reservation of Priority Seats Two possible conditions exist in connection with seats classified as ‘priority’; (i) unreserved 
and (ii) reserved (refer to point 4.2.2.1.2). In  case (i) the operating rules will be directed to 
other passengers (i.e. provision of  signage) requesting them to ensure that priority is given to 
all persons with disabilities and persons with  reduced mobility that are defined as being 
eligible to use such seats and that occupied prio rity seats should be give n-up as appropriate. In 
case (ii) operating rules shall be implemented by the Railway Undertaking to ensure that the 
ticketing reservation system is equitable with re gards to persons with disabilities and persons 
with reduced mobility. Such rules will ensure that priority seating is initially only available 
for reservation by persons with disabilities a nd persons with reduced mobility until a given 
cut-off period prior to departure. After this poin t in time, priority seats will be made available 
to the entire passenger populat ion, including persons with di sabilities and persons with 
reduced mobility. 
• Carriage of Assistance Dogs EN 47   EN Operating rules shall be made to ensure that  persons with disabil ities and persons with 
reduced mobility with an assistan ce dog shall not be charged extra. 
• Access and Reservation of Wheelchair Spaces 
The priority seating access and reservation rules also apply to wheelchair spaces, with only 
wheelchair users having priority. Additionally, op erating rules shall provide for (i) unreserved 
or (ii) reserved accompanying persons (non-PRM)  seating adjacent or facing the wheelchair 
space.  
• Access and Reservation of Un iversal Sleeping Compartments 
The priority seating reservation rules also appl y to universal sleeping compartments (refer to 
point 4.2.2.10). However, operational rules shal l prevent non-reserved occupation of universal 
sleeping compartments (i.e. advanced  booking will always be necessary). 
• Train crew Exterior doors activation 
Operational rules shall be impl emented regarding the procedur e for external door activation 
by train crew to ensure safety of all passengers including persons with disabilities and persons 
with reduced mobility (refer to point 4.2.2.3.2). 
• Call for aid device in wheelchair space, uni versal toilets or wheelchair accessible 
sleeping accommodation 
Operational rules shall be implemented to en sure appropriate respons e and action from the 
staff in the event of activation of the call for aid device (refer to paragraphs 4.2.2.2, 4.2.2.5 
and 4.2.2.10). Response and action need not be th e same according to the origin of the call for 
aid. 
• Audible safety instructio ns in case of emergency 
Operational rules shall be implemented rega rding the transmission of audible safety 
instructions to passengers in th e event of an emergency (refer to point 4.2.2.7.4). These rules 
shall include the nature of the inst ructions and of their transmission. 
• Visual and audible Information – Control of Advertisements  
Details of the Route or Network on which the tr ain operates shall be av ailable (the Railway 
Undertaking shall decide the manner in which this information is provided). 
Advertisements shall not be combin ed with routing information.  
Note: General information about public transp ort services shall no t be considered as 
advertisements for the purposes of this point. 
• Automatic Information Systems - Manual Correction of incorrect or misleading 
information  EN 48   EN Operational rules shall be implemented for th e validation and ability to correct erroneous 
automatic information by the train crew (refer to point 4.2.2.7). 
• Rules for announcement of the fina l destination and the next stop  
Operational rules shall be implemented to ensure  that the next stop is announced no later than 
2 minutes prior to the event (refer to point 4.2.2.7). 
• Rules on train composition to make wheelch air boarding aid devices  usable according 
to the arrangement of the platforms.  
Operation rules shall be implemented to take acco unt of train composition variations such that 
the safe operational zones for wheelchair boarding aids can be determined with respect to the 
stopping point of trains. 
• Safety of Manual and Powered Wheelchair Boarding Aids  Operations rules shall be implemented concerni ng the operation of boarding aids by train and 
station staff. In the case of manual devices, pr ocedures shall ensure that minimum physical 
effort is required from staff. In the case of powered devices, pr ocedures shall ensure 
emergency fail-safe-operation in the event of loss of power. An operational rule shall be 
implemented concerning the use by train or station staff of the m oveable safety barrier fitted 
to wheelchair lifts. 
Operational rules shall be implemented to ensure that train and station staff is able to safely 
operate boarding ramps, with respect to deploymen t, securing, raising, lowering and stowing.  
• Assistance to board and alight the train 
Operational rules shall be implemented to ensure  that staff are aware that disabled persons 
and persons with reduced mobility may require a ssistance to board and alight the train, and 
shall provide such assistance if required.  
Conditions on which assistance to persons with disabilities and persons with reduced mobility 
is provided are defined in Regulation (EC) No 1371/2007. 
 Platform – Wheelchair Boarding Aid Operational Zone  The Railway Undertaking and the Infrastructure  Manager or Station Manager shall define 
together the area on the platform  where the facility is likely to be used and shall demonstrate 
its validity. This area shall be compatible with  the existing platforms where the train is likely 
to stop. 
A consequence of above is that the stopping point of the train shall in some cases be adjusted 
in order to comply with this requirement.  
Operational rules shall be implemented to take  account of train composition variations (refer 
to point 4.2.1.12) such that the stopping point of  trains can be determined with respect to the 
boarding aid operational zones. EN 49   EN • Emergency method to deploy moveable steps 
Operational rules shall be implemented for the emergency stowage or deployment of the 
bridging plate in the case of power failure. 
• Operating combinations of Rolling Stock compliant and non-compliant with this TSI 
When forming a train from a mixture of compliant and non-compliant Rolling Stock, 
operational procedures shall be implemented to  ensure that a minimum of two wheelchair 
spaces compliant with this TSI are provided on the train. If toilets are av ailable on the train, it 
shall be ensured that wheelchair users have access to a universal toilet.  
Under such Rolling Stock combinations, procedures shall be in place to ensure that visual and 
audible route information is available on all vehicles. 
It is accepted that dynamic information systems and wheelchair space/universal 
toilet/wheelchair accessible sl eeping accommodation call for ai d devices may not be fully 
functional when working in such formations. 
• Forming trains from individual vehicles compliant with this TSI When vehicles that have been individually a ssessed in accordance with point 6.2.7 are formed 
into a train, operational procedures shall be in place to ensure that the complete train complies 
with point 4.2 of this TSI. 
4.4.3.  Provision of boarding aids and provision of assistance 
The Infrastructure Manager or Station Mana ger and Railway Undert aking shall agree the 
provision and management of the boarding aids  as well as the provi sion of assistance and 
alternative transport in line with Regulation 1371/20078 and with point 7.2 of this TSI in order 
to establish which party is responsible for opera tion of boarding aids and alternative transport. 
The Infrastructure Manager (or Station Manage r(s)) and Railway Undertaking shall ensure 
that the division of responsibilities they agree is the most viable overall solution. 
Such agreements shall define: - the station platforms where a boarding aid has to be operated by the Infrastructure 
Manager or the Station Manager and the Rolling Stock for which it will be used, 
- the station platforms where a boarding aid has to be operated by the Railway 
Undertaking and the Rolling Stock for which it will be used, 
- the Rolling Stock where a boarding aid has to be provided and operated by the 
Railway Undertaking and the station platform where it will be used, 
                                                
 
8 Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on 
rail passengers’ rights and obligations (OJ L 315, 3.12.2007, p. 14–41). EN 50   EN - the Rolling Stock where a boarding ai d has to be provide d by the Railway 
Undertaking and operated by the Infrastructure Ma nager or Station Manager, and the station 
platforms where it will be used. 
- the conditions for the provision of  alternative transport where:  
- the platform cannot be reached th rough an obstacle-free route, or 
- assistance cannot be provided to depl oy a boarding aid between the platform 
and the rolling stock. 
4.5. Maintenance rules 
4.5.1.  Infrastructure Subsystem 
The Infrastructure Manager or Station Manage r shall have procedures that include the 
provision of alternative assistance to disabled  persons and persons with reduced mobility 
during maintenance, replacement or repair of f acilities that are for use of persons with 
disabilities and persons with reduced mobility. 
4.5.2.  Rolling Stock Subsystem  
If a facility that has been incorporated for pe rsons with disabilities a nd persons with reduced 
mobility becomes defective (this includes tactile signs), the Railway Undertaking shall ensure 
that he has procedures for the facility to be re paired or replaced within 6 working days of the 
occurrence being reported. 
4.6. Professional qualifications  
The professional qualifications of staff requi red for the operation and maintenance of the 
Infrastructure or Rolling Stock Subsystems acco rding to the technical scope as defined in 
point 1.1, and according to point 4.4 giving the list of operational rules, concerned by this 
TSI, are as follows: 
Professional training of staff performing the tasks of accompa nying trains, delivering service 
and help for passengers at a sta tion and of selling ticket s shall include the subject of disability 
awareness and equality, including the specific needs of all persons with disabilities and 
persons with reduced mobility. 
Professional training of engine ers and managers, responsible for maintaining and operating 
the Infrastructure or the Rolling Stock, shall include the subject of disability awareness and 
equality, including the specific need s of all persons with disabil ities and persons with reduced 
mobility. 
4.7. Health and safety conditions 
There is neither specific requirement in the scope  of this TSI related to the health and safety 
conditions of staff required for the operation of the Infrastructure or Rolling Stock Subsystem 
nor for the implementation of the TSI.  EN 51   EN 4.8. Infrastructure and Rolling Stock registers 
4.8.1.  Infrastructure register 
The characteristics of the infrastructure that must be recorded in the “register of railway 
infrastructure” are listed in Comm ission implementing decision 2011/633/EU9. 
4.8.2.  Rolling Stock register 
The characteristics of the rolling stock that mu st be recorded in the “European register of 
authorised types of vehicl es” are listed in Commission implementing decision 2011/665/EU10. 
5. INTEROPERABILITY  CONSTITUENTS 
5.1. Definition 
According to Article 2(f) of Directive 2008/57/ EC, “‘interoperability constituents’ means any 
elementary component, group of components, subassembly or complete assembly of 
equipment incorporated or intended to be in corporated into a subsystem, upon which the 
interoperability of the rail system depends  directly or indirectly. The concept of a 
‘constituent’ covers both tangible objects a nd intangible objects such as software; 
5.2. Innovative solutions 
As stated in point 4.1 of this TSI, innovativ e solutions may require ne w specification and / or 
new assessment methods. These specifications and assessment methods shall be developed by 
the process described in ar ticle 7 of the Regulation. 
5.3. List and characteristics of constituents 
The interoperability constituents are covered by the relevant provisions of Directive 
2008/57/EC and are listed below. 
5.3.1.  Infrastructure 
The following items are identified as being interoperability constituents for Infrastructure:  
5.3.1.1 Displays 
(1) Displays shall be sized to show individua l station names or words of messages. Each 
station name, or words of messages, shall be displayed for a minimum of 2 seconds. 
(2) If a scrolling displa y is used (either horizontal or vert ical), each complete word shall be 
displayed for a minimum of 2 seconds and the horizontal scrolling speed shall not exceed 6 
characters per second. 
(3) Displays shall be designed and assessed for an area of use defined by the maximum 
viewing distance according to the following formula:  
                                                 
9 Commission Implementing Decision 2011/633/EU of 15 September 2011 on the common specifications 
of the register of railway infrastructure (OJ L 256, 1.10.2011, p. 1–25). 
10 Commission Implementing Decision 2011/665/EU of 4 October 2011 on the European register of 
authorized types of railway vehicles  (OJ L 264, 8.10.2011, p. 32–54). EN 52   EN Reading distance in mm divided by 250 = font size (for example: 10.000 mm / 250 = 40mm).  
5.3.1.2 Platform ramps 
(1) Ramps shall be designed and assessed for an  area of use defined by the maximum vertical 
gap they can overcome within a maximum slope of 18% 
(2) Ramps shall accommodate a wheelchair with char acteristics as detailed  in appendix M:  
(3) Ramps shall withstand a weight of at l east 300kg, placed at th e centre of the device 
distributed over an ar ea of 660mm by 660mm.  
(4) If the ramp is power ope rated it shall incorporate a me thod of manual operation should 
power fail.  
(5) The ramp surface shall be slip resistant and shall have an effective clear width of a 
minimum of 760mm.  
(6) Ramps having a clear width of less than 1000mm shall have raised edges on both sides to 
prevent mobility aid wheels from slipping off. 
(7) The upstands at both ends of the ramp sh all be bevelled and sh all not be higher than 
20mm. They shall have contrasting hazard warning bands.  
(8) The ramp shall be equipped with a mechanism to  securely locate the ramp so that it is not 
subject to displacement when in use for boarding or alighting.  
(9) The ramp shall be provided with self-contrasting markings. 
5.3.1.3 Platform lifts 
(1) Lifts shall be designed and assessed for an  area of use defined by the maximum vertical 
gap they can overcome  
(2) Lifts shall accommodate a wheelchair with characteristics as detailed in appendix M:  (3) Lifts shall withstand a weight of at le ast 300kg, placed at the centre of the device 
distributed over an ar ea of 660mm by 660mm.  
(4) The lift platform surface shall be slip resistant. 
(5) At surface level, the lift platform sha ll have a minimum clear width of 800mm and a 
length of 1250mm.  
(6) The bridging plate overriding the gap between th e lift platform and the carriage floor shall 
have a minimum width of 760mm 
(7) Where provided, each control for deploying,  lowering to ground level,  raising and stowing 
the lift shall require continuous  manual pressure by the operator and shall not allow an 
improper lift sequencing when the lift platform is occupied.  EN 53   EN (8) The lift shall incorporate a method of de ploying, lowering to ground level with a lift 
occupant, and raising and st owing the empty lift if the power to the lift fails.  
(9) No part of the lift platfo rm shall move at a rate exceeding 150mm/second during lowering 
and lifting an occupant, and shall not exceed  600mm/second during deploying or stowing 
(except if the lift is manually deployed or stowed).  
(10) The maximum lift platform horizontal and vertical acceleration when occupied shall be 
0.3g.  
(11) The lift platform shall be equipped with  barriers to prevent any of the wheels of a 
wheelchair from rolling off the lif t platform during its operation. 
(12) A movable barrier or inherent design feat ure shall prevent a wheelchair from rolling off 
the edge closest to the vehicle until the lift is in its fully raised position.  
(13) Each side of the lift platform which exte nds beyond the vehicle in it s raised position shall 
have a barrier a minimum 25mm high. Such barr iers shall not interfer e with manoeuvring into 
or out of the aisle. 
(14) The loading-edge barrier ( outer barrier) which functions as a loading ramp when the lift 
is at ground level, shall be suffi cient when raised or closed, or a supplementary system shall 
be provided, to prevent a power wheelch air from riding over or defeating it. 
(15) The lift shall permit both inboard and outboard orientation of the wheelchair user. 
(16) The lift shall be provided  with self-contrasting markings. 
5.3.2.  Rolling stock 
The following items are identified as being interoperability constituents for Rolling Stock:  
5.3.2.1 Interface of the d oor control device 
(1) A door control device shall have visual indicati on, on or around it when enabled and shall 
be operable by the palm of the hand ex erting a force not greater than 15N.  
(2) It shall be identifiable by touch (for exampl e: tactile markings); this identification shall 
indicate the functionality. 
5.3.2.2 Standard and universal toilets: common parameters 
(1) The centre of any door handle, lock or door control device on th e exterior or interior of the 
toilet compartment shall be  located at a minimum of 800mm and a maximum of 1100mm 
above the toilet door threshold. 
(2) A visual and tactile (or audi ble) indication shall be given in side and outside the toilet to 
indicate when a door has been locked. EN 54   EN (3) Any door control device and other equipmen t inside the toilet co mpartment (except for 
baby nappy change facilities and call for aid de vices) shall be operable by exerting a force not 
exceeding 20N. 
(4) Any control device, including flushing system , shall contrast with the background surface, 
and shall be identifiable by touch. 
(5) Clear, precise information for the operati on of any control devi ce shall be provided, 
making use of pictograms and shall be tactile.  
(6) The toilet seat and lid, and any handr ails shall contrast with the background. 
5.3.2.3 Standard toilet 
(1) A standard toilet is not designed to be accessible to a wheelchair user. 
(2) The minimum door useable width shall be 500mm. (3) A fixed vertical and/or hor izontal handrail according to poin t 4.2.2.9 shall be provided 
adjacent to the toilet seat and the wash basin. 
5.3.2.4 Universal toilet 
(1) A universal toilet is a toilet designed to be used by all passengers including all persons 
with disabilities and persons  with reduced mobility. 
(2) The area of use of a univers al toilet is defined by the met hod used for its assessment (A or 
B according to point 6.1.3.1) 
(3) The toilet access door shall provide a minimu m clear useable width of 800mm. Where the 
door is automatic or semi-automa tic, it shall be possible to open it partially in order to allow a 
wheelchair user’s assistant to leav e and re-enter the toilet module. 
(4) The exterior of the door shall be marked  with a sign in accordance with appendix N.  
(5) There shall be sufficient space inside the toilet compartment to enable a wheelchair as 
defined in appendix M to be manoeuvred to a position allowing both a lateral and a diagonal 
transfer of the wheelchair o ccupant to the toilet seat.  
(6) There shall be a minimum clear space of 700 mm in front of the toil et seat that shall 
follow the seat profile. 
(7) A horizontal handrail that complies with the requirements of point  4.2.2.9 shall be 
provided at each side of the toilet seat extending at  least to the leading edge of the toilet seat.  
(8) The handrail on the wheelchair accessible side  shall be hinged in such a way so as to 
enable an unobstructed transfer for the wheel chair user to and from the toilet seat.  
(9) The surface of the toilet seat, when lowere d, shall be at a height of 450mm to 500mm 
above the floor level. EN 55   EN (10) All amenities shall be readily  accessible to a wheelchair user.  
(11) The toilet cubicle shall be fitted with not less than two call for aid devices that shall, 
when operated, send a signal to a person who can  take appropriate action; they need not 
initiate a communication.  
(12) The interface of the call for aid devices shall be as defined in point 5.3.2.6.  (13) One device shall be placed not more than 450mm above the floor, measured vertically 
from the surface of the floor to the centre of th e control. It shall be positioned so that the 
control can be reached by a person lying on the floor.  
(14) The other shall be not less than 800mm and not more than 1100mm above the floor, 
measured vertically to the centre of the control.  
(15) These two devices shall be located on differe nt vertical surfaces of the cubicle so that 
they can be reached from a range of positions. 
(16) The control of the call for aid devices shal l be distinct from any other control within the 
toilet, be coloured differently from other cont rol devices and contrast  with their background. 
(17) If a baby nappy changing table is provide d, in the lowered position its usable surface 
shall be between 800mm and 1000mm above floor level.
 
5.3.2.5 Baby nappy changing table 
(1) The usable surface of the baby nappy changing  table shall be a minimum of 500mm wide 
and 700mm long. 
(2) It shall be designed to prevent a baby from inadvertently sliding off, shall have no sharp 
edges and shall be able to take a minimum load of 80 kg. 
(3) It shall be possible to put it into the stowed position with only one hand, using a force not 
exceeding 25N.  
5.3.2.6 Interface of the call for aid device  
A call for aid device shall: 
(1) Be indicated by a sign having a green or yellow background (according to the 
specification referenced in appe ndix A, index 10) and a white sy mbol, representing a bell or a 
telephone; the sign can be on the button or  bezel or on a separate pictogram, 
(2) Include tactile symbols,  
(3) Emit a visual and audible indication to  the user that it has been operated  
(4) Provide additional operati ng information if necessary.  
(5) Be operable by the palm of a person’s hand and not require a force exceeding 30N to 
operate.  EN 56   EN 5.3.2.7 Internal and External Displays 
(1) Each station name (which may be abbreviate d), or words of messages, shall be displayed 
for a minimum of 2 seconds.  
(2) If a scrolling displa y is used (either horizontal or vert ical), each complete word shall be 
displayed for a minimum of 2 seconds and the horizontal scrolling speed shall not exceed an 
average of 6 characters per second.  
(3) The typeface used for texts shall be easily readable. (4) Upper Case Letters and number s used in external displays sh all have a minimum height of 
70mm on front displays a nd 35mm on side displays. 
(5) Internal displays shall be  designed and assessed for an area of use defined by the 
maximum viewing distance according to the following formula:  
Reading distance Height of upper case letters and numbers 
<8750mm (reading distance / 250) mm 
8750 to 10000 mm 35 mm 
>10000mm (reading distance / 285) mm 
Table 14: Area of use of the inte rnal displays for Rolling Stock 
5.3.2.8 Boarding aids: movable st eps and bridging plates 
(1) A movable step or bridging plate shall be de signed and assessed for an area of use defined 
by the width of the doorway it can fit. 
(2) The mechanical strength of the device shall be according to the specification referenced in 
Appendix A, index 11, point 4.2.2. 
(3) A suitable mechanism shall be installed in orde r to ensure the stability of the device in the 
deployed and retracted position. 
(4) The device surface shall be slip  resistant and shall have an e ffective clear width as large as 
the doorway width.  
(5) The device shall be equipped with obstacl e detection according to the specification 
referenced in Appendix A, index 11, point 5.4. 
(6) The device shall incorporate a method of de ploying and stowing if the power to the step 
fails. 
5.3.2.9 Boarding aids: on-board ramps 
(1) Ramps shall be designed and assessed for an  area of use defined by the maximum vertical 
gap they can overcome within a maximum slope of 18% EN 57   EN (2) Ramps shall withstand a weight of at leas t 300 kg, placed at the centre of the ramp 
distributed over an area of 660 mm by 660mm.  
(3) An access ramp shall be either positioned manually by staff or deployed semi-
automatically by mechanical means, operated by staff or by the passenger.  
(4) If the ramp is power ope rated it shall incorporate a me thod of manual operation should 
power fail.  
(5) The ramp surface shall be slip resistant and shall have an effective clear width of a 
minimum of 760mm.  
(6) Ramps having a clear width of less than 1000mm shall have raised edges on both sides to 
prevent mobility aid wheels from slipping off. 
(7) The upstands at both ends of the ramp sh all be bevelled and sh all not be higher than 
20mm. They shall have contrasting hazard warning bands.  
(8) When in use for boarding or alighting, the ra mp shall be secured in use so that it is not 
subject to displacement when loading or unloading.  
(9) A semi-automatic ramp shall be fitted with  a device capable of st opping the movement of 
that step if its front edge comes into contact  with anything or person whilst the plate is in 
movement.  
(10) The ramp shall be provide d with self-contrasting markings. 
5.3.2.10 Boarding aids: on-board lifts 
(1) Lifts shall be designed and assessed for an  area of use defined by the maximum vertical 
gap they can overcome.  
(2) The lift platform surface shall be slip resistant.  At surface level, the lift platform shall have 
a minimum clear width of 760mm and a length of 1250mm. 
(3) The bridging plate overriding the gap between the lift platform and the carriage floor shall 
have a minimum width of 720mm.  
(4) The lift shall withstand a weight  of at least 300 kg, placed at the centre of the lift platform 
distributed over an area of 660 mm by 660mm.  
(5) Where provided, each control for deploying,  lowering to ground level,  raising and stowing 
the lift shall require conti nuous manual pressure and sha ll not allow an improper lift 
sequencing when the lift platform is occupied.  
(6) The lift shall incorporate a method of de ploying, lowering to ground level with a lift 
occupant, and raising and st owing the empty lift if the power to the lift fails. EN 58   EN (7) No part of the lift platfo rm shall move at a rate exceeding 150mm/second during lowering 
and lifting an occupant, and shall not exceed  600mm/second during deploying or stowing 
(except if the lift is manually deployed or stowed).  
(8) The maximum lift platform horizontal and ve rtical acceleration when occupied shall be 
0.3g.  
(9) The lift platform shall be equipped with  barriers to prevent any of the wheels of a 
wheelchair from rolling off the lif t platform during its operation. 
(10) A movable barrier or inherent design feat ure shall prevent a wheelchair from rolling off 
the edge closest to the vehicle until the lift is in its fully raised position.  
(11) Each side of the lift platform which exte nds beyond the vehicle in it s raised position shall 
have a barrier a minimum 25mm high. Such barr iers shall not interfer e with manoeuvring into 
or out of the aisle. 
(12) The loading-edge barrier ( outer barrier) which functions as a loading ramp when the lift 
is at ground level, shall be suffi cient when raised or closed, or a supplementary system shall 
be provided, to prevent a power wheelch air from riding over or defeating it. 
(13) The lift shall permit both inboard and outboard orientation of the wheelchair user. 
(14) The lift shall be provided  with self-contrasting markings. 
6. ASSESSMENT  OF CONFORMITY  AND/OR  SUITABILITY  FOR  USE 
Modules for the procedures for assessment of conformity, suitab ility for use and EC 
verification are described in  Commission Decision 2010/713/EU. 
6.1. Interoperability constituents 
6.1.1.  Conformity assessment  
An EC declaration of conformity  or suitability for use, in accordance with Article 13(1) and 
Annex IV of Directive 2008/57/EC, shall be dr awn up by the manufacturer or his authorised 
representative established in the Union before  placing an interoperabi lity constituent on the 
market. 
The Conformity Assessment of an Interoperabi lity Constituent shall be according to the 
prescribed module(s) of that pa rticular constituent specified in point 6.1.2 of this TSI. 
6.1.2.  Application of modules 
The modules for the EC certification of conform ity of interoperability constituents are listed 
in the table below: 
Module CA Internal production control  
Module CA1 Internal production cont rol plus product verification by 
individual examination 
Module CA2 Internal production control plus product verification at random EN 59   EN intervals 
Module CB EC-Type examination  
Module CC Conformity to type ba sed on internal production control 
Module CD Conformity to type base d on quality management system of 
the production process 
Module CF Conformity to type based on product verification 
Module CH Conformity based on full quality management system 
Module CH1 Conformity based on full quality management system plus 
design examination 
Module CV Type validation by in servi ce experience (Suitability for use) 
Table 15: Modules for EC certification of c onformity of interoperability constituents 
The manufacturer or hi s authorised representative estab lished within the Union shall choose 
one of the modules or module combinations  indicated in the following table for the 
constituent to be assessed: 
Point of 
this 
Annex  Constituents to be 
assessed Module 
CA Module 
CA1 
or 
CA2*  Module 
CB 
+CC  Module 
CB 
+CD  Module 
CB 
+CF  Module 
CH*  Module 
CH1  
5.3.1.1 Displays  X X X  X X 
5.3.1.2 
and 
5.3.1.3 Platform ramps and 
platform lifts  X  X X X X 
5.3.2.1 Interface of door 
control device X  X   X  
5.3.2.2, 
5.3.2.3 
and 
5.3.2.4 Toilet modules  X X X  X X 
5.3.2.5 Baby nappy changing 
table X  X   X  
5.3.2.6 Call for aid devices X  X   X  
5.3.2.7 Internal and external 
displays  X X X  X X 
5.3.2.8 to 
5.3.2.10 Boarding devices  X  X X X X 
Table 16: Combination of modules for EC certi fication of conformity of interoperability 
constituents 
(*) Modules CA1, CA2 or CH may be used only in the case  of products manufactured 
according to a design developed and already used to place products on the market before the 
application of relevant TSIs applicable to those products, provided th at the manufacturer 
demonstrates to the notified body that design re view and type examination were performed 
for previous applications under comparable conditions, and are in conformity with the EN 60   EN requirements of this TSI; this demonstration shall be documented, and is considered as 
providing the same level of proof as module CB or design examination according to module 
CH1. 
Where a particular procedure shall be used for the assessment, this is specified in the point 
6.1.3. 
6.1.3.  Particular assessment procedures 
6.1.3.1 Universal Toilet Module 
The space inside the toilet compartment enabling a wheelchair as defined in appendix M to be 
manoeuvred to a position allowing both a latera l and a frontal transfer of the wheelchair 
occupant to the toilet seat sh all be assessed using the method A described in the specification 
referenced in Appendix A, index 9.  
Alternatively, where method A cannot be used, it is allowed to utilize method B. This 
allowance is only provided fo r in the following cases: 
-vehicles where the available floor width is narrower than 2400 mm, -existing rolling stock when  it is renewed or upgraded, 
6.1.3.2 Toilet Module and Universal Toilet Module 
When a toilet module or a universal toilet module is not built as an independent compartment, 
its characteristics can be assessed at subsystem level. 
6.2. Subsystems  
6.2.1.  EC verification (general) 
The EC verification procedures to be applied to the subsyste ms are described in Article 18 
and Annex VI of Directive 2008/57/EC. 
The EC verification procedure shall be perf ormed according to the prescribed modules(s) 
specified in point 6.2.2 of this TSI.  
For the infrastructure subsystem, if the applicant demonstrates that tests or assessments of a 
subsystem or parts of a subsystem are the sa me or have been successful for previous 
applications of a design, th e notified body shall consider th e results of these tests and 
assessments for the EC verification. 
The approval process and the c ontents of the assessment sh all be defined between the 
applicant and a notified body according to the requirements defined in this TSI and in 
conformance with the rules set out  in section 7 of this TSI. 
6.2.2.  Procedures for EC verifica tion of a subsystem (modules) 
The modules for the EC verification of s ubsystems are listed in the table below: 
Module SB  EC-type examination  EN 61   EN Module SD  EC verification based on quality management system of the 
production process 
Module SF  EC verification ba sed on product verification  
Module SG  EC verification based on unit verification 
Module SH1  EC verification based on full quality management system plus 
design examination  
Table 17: Modules for the EC verification of subsystems 
The applicant shall choose one of the modules or module combinations indicated in Table 18. 
Subsystem to be 
assessed  Module SB+SD Module SB+SF Module 
SG Module 
SH1 
Rolling Stock Subsystem X X  X 
Infrastructure Subsystem    X X 
Table 18: Combination of modules for the EC verification of subsystems 
The characteristics of the Subsystem to be assess ed during the relevant phases are indicated in 
appendix E to this TSI, Table E.1 for Infrastructure subsystem and Table E.2 for Rolling 
Stock subsystem. The applicant shall confirm that each subsystem produced complies with the 
type. 
6.2.3.  Particular assessment procedures 
6.2.3.1 Wheelchair transfer seat 
The assessment of the requirement for the provis ion of transfer seats shall only consist in 
verifying that they are presen t and equipped with movable armr ests. In particular the method 
of transfer shall not be assessed. 
6.2.3.2 Step position for vehicle access and egress This requirement shall be validated by calculation using the nominal values of the 
construction drawing of the vehicle and the nom inal values of the relevant platform or 
platforms where the rolling stock is intended to stop. The outer end of the floor at the 
passenger access door shall be  considered as a step. 
6.2.4.  Technical solutions giving presumpti on of conformity at design stage 
With regard to this TSI, the infrastructure subsystem can be considered as an assembly made 
of a succession of recurri ng subcomponents such as: 
• Parking facilities,  
• Doors and entrances, transparent obstacles with their marking 
• Tactile walking surface indicators, tactil e information along obs tacle-free routes, 
• Ramps and stairs with handrails EN 62   EN • Mounting and highlighting of furniture, 
• Ticketing or information counters, • Ticket vending and control machines, • Visual information: signposting,  pictograms, dynamic information 
• Platforms, including ends and edges, shelters and waiting areas when provided 
• Level track crossings, For those subcomponents of the infrastructure su bsystem, presumption of conformity may be 
assessed at design stage prior to and independently from any specif ic project. An intermediate 
statement of verification (ISV)  shall be issued by a No tified Body at design stage. 
6.2.5.  Assessment of maintenance 
According to Article 18 (3) of Directive 2008/57 /EC, a notified body shall be responsible for 
compiling the technical file, containing th e documentation requested for operation and 
maintenance. 
The Notified Body shall verify only that th e documentation requested for operation and 
maintenance, as defined in point 4.5 of this  TSI, is provided. The Notified Body is not 
required to verify the information c ontained in the documentation provided. 
6.2.6.  Assessment of operational rules  
In conformity with Articles 10 and 11 of  Directive 2004/49/EC, railway undertakings and 
infrastructure managers must demonstrate compliance with the operational requirements of 
this TSI within their safety management system when applying for any new or amended 
safety certificate or safety authorisation. 
For the purpose of this TSI, the Notified Body shall not verify any operational rule, even if 
they are listed in point 4. 4.  
6.2.7.  Assessment of units intended to be  used in general operation  
When Rolling Stock is supplied as individual ve hicles, rather than in fixed units, such 
vehicles shall be assessed against the relevant poi nts of this TSI, accepting that not every such 
vehicle will have wheelchair spaces, wheelchair accessible facilities or a universal toilet.  
The area of use in terms of type of Rolling stoc k which, coupled with th e unit to be assessed, 
ensures that the train is fully  compliant with the TSI is not  verified by the Notified Body. 
After such a unit has received the authorisation to be placed in serv ice, it is the responsibility 
of the Railway Undertaking to make sure, when forming the train with other compatible 
vehicles, that point 4.2 of this TSI is complie d with at train level,  according to the rules 
defined in point 4.2.2.5 of th e OPE TSI (train composition). EN 63   EN 7. IMPLEMENTATION  OF THE  PRM  TSI   
7.1. Application of this TSI to new Infrastructure and Rolling Stock  
7.1.1.  New Infrastructure 
This TSI is applicable to a ll new stations in its scope.  
This TSI does not apply to new stations which have already been gran ted a building permit or 
which are subject to a contract for construction works that is either already signed or under 
final phase of tendering procedure at the date of application of this TSI. Anyhow, in such 
cases, PRM TSI 200811 has to be applied within its define d scope. For those station projects, 
where PRM TSI 2008 will have to be applied, this new TSI can be applied instead upon the 
decision of the applicant. 
Where stations which were closed for a long time to passenger service are put in service 
again, this shall be treated as rene wal or upgrade according to point 7.2. 
In all cases of construction of a new station, the Station Manager shoul d organise consultation 
with the entities in charge of the management  of the neighbourhood, in order to enable the 
accessibility requirements to be met not only in th e station, but also for access to the station. 
In the case of multimodal stations, other trans port authorities should also be consulted for 
access to and from the railway and other modes of transport. 
7.1.2.  New Rolling Stock 
This TSI is applicable to all units of rolling st ock in its scope which are placed in service after 
the date of application of this TSI, excep t where the points 7.1.1. 2 “Transition phase” and 
7.1.3.1 (“Rolling stock subsystem”) of the LOC&PAS TSI apply.  
7.2. Application of this TSI to existi ng Infrastructure and Rolling Stock 
7.2.1.  Steps of the gradual transition to the target system 
This TSI applies to subsystems wh en they are renewed or upgraded.  
This TSI does not apply to renewed or upgraded stations which have already been granted a 
building permit or which are subject to a contract  for construction works that is either already 
signed or under final phase of tendering procedure at the date of application of this TSI.  
This TSI does not apply to renewed or upgraded  rolling stock which are subject to a contract 
already signed or under final phase  of tendering procedure at the date of application of this 
TSI. 
For existing Infrastructure and Rolling Stock,  the overarching aim of the PRM TSI is to 
achieve compliance with the TS I through the iden tification and progressi ve elimination of 
existing obstacles to accessibility.  
Member States shall organize inve ntories of assets and adopt im plementation plans in order to 
achieve this aim. 
                                                 
11 Commission Decision of 21 December 2007 concerning the technical sp ecification of interoperability 
relating to ‘persons with reduced mobility’ in the trans-European conventional and high-speed rail 
system (OJ L 64, 7.3.2008, p. 72). EN 64   EN 7.2.2.  Application of this TSI to  existing Infrastructure 
For Infrastructure, the conformity with this TS I is mandatory for those parts that are renewed 
or upgraded. However, the TSI recognizes that, due to the characterist ics of the inherited 
Railway system, compliance of existing infras tructure may be achieved through a gradual 
improvement of accessibility. 
In addition to this gradual approach, the target  system for existing infrastructure permits the 
following exceptions: 
– In case an obstacle free route is created  from existing footbridges, stairways and 
subways, including doors, lifts  and ticket validators, compliance with requirements 
related to dimensions of those in respect of width is not mandatory. 
– Compliance with requirements related to th e minimum width of the platform is not 
mandatory for existing stations if the cau se of non-compliance is the presence of 
certain platform obstacles (e.g. structural columns, stairwells, lifts etc.) or existing 
tracks that are unlikely to be moveable. 
– Where an existing station, or a part of it,  is a recognised hist oric building and is 
protected by National Law, it is allowed to adapt the requirements of this TSI in order not to infringe th e National law for the prot ection of the building.  
7.2.3.  Application of this TSI to existing Rolling Stock 
For Rolling Stock, the conformity with this TSI, for those part s that are renewed or upgraded, 
shall be as described in appendix F. 
7.3. Specific cases 
7.3.1.  General 
The specific cases, as listed in point 7.3.2, de scribe special provisions  that are needed and 
authorised on particular netw orks of each Member State.  
These specific cases are classified as: 
– “P” cases: “permanent” cases.  
– “T” cases: “temporary” cases, where it is planned that the target system is reached in 
the future. 
7.3.2.  List of specific cases 
7.3.2.1 Priority Seats (point 4.2.2.1) 
Specific cases Germany and Denmark “P” 
10% of all seats shall be priority seats. In trai ns with a volunteer and compulsory reservation a 
minimum of 20 % of those priority seats shall have a pictogram, the other 80% of priority 
seats can be booked or reserved in advance. 
In trains with no possibility of reservation all priority seats shall ha ve a special pictogram 
according to point 4.2.2.1.2.1  
7.3.2.2 Wheelchair spaces (point 4.2.2.2) EN 65   EN Specific Case France “P” for the “Ile de France” network 
The number of wheelchair spaces is limited to two  for all rolling stock intended to be used on 
lines A and B of the RER i ndependently of its length. 
7.3.2.3 Exterior doors (point 4.2.2.3.2) 
Specific Case France “P” for the “Ile de France” network 
Due to the short dwelling time and travel time between stations, no audible signal is required 
when a passenger access door is released for ope ning in all rolling stock intended to be used 
on lines A and B of the RER. 
7.3.2.4 Clearways (point 4.2.2.6) 
Specific Case Great Britain, Northern Ireland and Eire “P” 
Due to the structure gauge, track curvature a nd hence restricted vehicle width the following 
shall apply: 
From the point of entry to the vehicle the mini mum clearway to access the priority seats shall 
comply with the general case. 
There shall be no specific requirement for a minimum clearway to access other seats. 
Access to and from wheelchair spaces, wheel chair accessible areas and wheelchair accessible 
doors shall comply with the general case. 
7.3.2.5 Height changes (point 4.2.2.8) 
Specific Case France “P” for the “Ile de France” network 
For double deck trains, internal steps (other th an those for external access) shall have a 
maximum height of 208 mm and a mi nimum depth of 215 mm, measur ed at the central axis of 
the stairs.  
7.3.2.6 Step position for vehicle access and egress (point 4.2.2.11)  
Specific case Estonia “P” for all rolling Stock intended to stop, in normal operation, at 
platforms of 200 mm height 
In such case, the values of δh, δv+ and δv- shall be according to the following table 
 δh mm δv+ mm δv- mm 
on a straight level track 200 400 n.a 
Table 19: values of δh, δv+ and δv- for specific case Estonia 
Specific case Finland “P” 
A supplementary step will be required for use on lin es in Finland. This first useful step shall 
be such that the maximum construction gauge of  the vehicle meets the requirements of Annex 
F of the standard EN 15273- 2:2009 and the values of δh, δv+ and δv- shall be according to the 
following table: EN 66   EN  δh mm δv+ mm δv- mm 
on a straight level track 200 230 160 
on a track with a curve radius of 300 m 410 230 160 
Table 20: values of δh, δv+ and δv- for specific case Finland 
Specific Case Germany “P” for all rolling Stoc k intended to stop, in normal operation, 
at platforms of 960 mm height: 
In such case, the values of δh, δv+ and δv- shall be according to the following table 
 δh mm δv+ mm δv- mm 
on a straight level track 200 230 200 
on a track with a curve radius of 300 m 290 230 200 
Table 21: values of δh, δv+ and δv- for specific case Germany 
Specific Case Ireland “P” for all Rolling stock intended to stop, in normal operation at 
platforms of 915mm height 
In such case, the values of δh, δv+ and δv- shall be according to the following table 
 δh mm δv+ mm δv- mm 
on a straight level track 275 250 - 
on a track with a curve radius of 300m  275 250 - 
Table 22: values of δh, δv+ and δv- for specific case Ireland 
Specific Case Portugal “P” for the 1668 mm gauge network  
For rolling stock intended to operate on 1668 mm track gauge netw ork, the first useful step 
shall comply with the values for the Requireme nt C) (point 4.2.2.11. 1), including the rolling 
stock designed according interoperable ga uges (GA, GB, GC) running over 1668 mm track 
gauge or running over 1435 mm on three rail track (1668 and 1435). 
On 1668 mm nominal track gauge network are allo wed platforms with the height of 685 mm 
or 900 mm above the rail running surface.  
The design of entrance door sill of new commuter rolling stoc k shall be optimized for access 
from platforms with height of 900 mm. 
Specific Case Spain “P” for the 1668 mm gauge network  
For rolling stock intended to run on Spanis h railway lines with 1668 mm track gauge, the 
position of the first useable step will fit to the measures given in the following tables, 
depending on the line structure ga uge and on the platform height: EN 67   EN On a straight level track 
Line structure gauge 
GHE16 Step 
position GEC16 
or GEB16 
760 or 680 mm 550 mm Three-rails track 
(note 1) 
δh mm  275 275 255 316.5 
δv+ mm  230 
δv- mm  160 
bq0 1725 1725 1705 1766,5 
Table 23: specific case for Spain – values of δh, δv+ and δv- and bq 0 on a straight level track 
On a track with a curve radius of 300 m 
Line structure gauge 
GHE16 Step 
position GEC16 
or GEB16 
760 or 680 mm 550 mm Three-rails track 
(note 1) 
δh mm  365 365 345 406,5 
δv+ mm  230 
δv- mm  160 
bq0 1737,5 1737,5 1717,5 1779 
Table 24: specific case for Spain – values of δh, δv+ and δv- and bq 0 on a track with a curve 
radius of 300 m 
Note 1: These values shall be applied where th e common rail is located in the closest position 
to the platform. If the common rail is in the fa rthest position to the platform, the position of 
the first usable step will fit the appropriate measures depending on th e line structure gauge 
and the platform height, as defined in the co lumns corresponding to the 1668 mm track gauge 
case with two rails. 
Specific Case United Kingdom “P” for all Rolling stock intended to stop, in normal 
operation at platforms of nominal 915mm height 
It is permissible for passenger access steps for the vehicle to be designe d to meet either the 
following values when the vehicle is stati onary at a GB nominal 915 mm high platform: 
The values of δh, δv+ and δv- according to the following table: 
 δh mm δv+ mm δv- mm 
on a straight level track 200 230 160 
on a track with a curve radius of 300m  290 230 160 
Table 25 values of δh, δv+ and δv- for specific case United Kingdom 
Or, alternatively the position set out in the national technical ru les notified for this purpose. EN 68   EN  
APPENDIX A: STANDARDS OR NORMATIVE DOCUMENTS REFERRED TO IN THIS TSI 
 TSI Normative document 
Index Characteristics to be 
assessed Point of this 
Annex Document N° Mandatory 
provisions 
1 Dimensions of the lifts 
Tactile signage 4.2.1.2.2 
4.2.1.10 EN 81-70:2003 Point 5.3.1, 
t
a
b
l
e
 
1
Annex E.4 
2 Design of escalators and 
moving walks 4.2.1.2.2 EN 115-
1:2008+A1:2010  
3 Lighting on platforms  4.2.1.9 EN 12464-2:2007 Table 
5.12,except points 5.12.15 and 5.12.18 
4 Lighting on platforms  4.2.1.9 EN 12464-1:2011 Point 5.53.1 
5 Speech transmission index, 
stations and rolling stock 4.2.1.11 
4.2.2.7.4 IEC 60268-16:2011 Annex B 
6 Lighting in rolling stock 4.2.2.4 EN 13272:2012 Point 4.1.2 
7 Safety, warning, mandatory 
action and prohibition signs 4.2.2.7.2 ISO 3864-1:2011 All 
8 Calculation of bq 0 4.2.2.11.1 EN 15273-1:2009 Point I.1.1.2.1 
9 Assessment of the 
Universal Toilet Module 6.1.3.1 TS 16635:2013 All 
10 Definition of colours 5.3.2.6 ISO 3864-1:2011 
ISO 3864-4:2011 Chapter 11 
11 Boarding device 
mechanical strength 
Obstacle detection 5.3.2.8 
5.3.2.8 EN 14752:2014 Point 4.2.2 
 
Point 5.4 
 EN 69   EN APPENDIX B: TEMPORARY PRIORITIZATION RULE FOR THE UPGRADE /RENEWAL OF 
STATIONS  
When renewed or upgraded, existing stations that have a daily passenger flow of 1000 
passengers or less, combined embarking and disembarking, averaged over a 12 month 
period  are not required to have lifts or ramps wh ere these would otherwise be necessary to 
provide a step free route if a nother station within 50 km on the same route provides a fully 
compliant obstacle-free route. In such circumst ances the design of stat ions shall incorporate 
provision for the future installation of a lift and/ or ramps to make the station accessible to all 
persons with disabilities and persons with redu ced mobility. National Ru les shall be applied 
for organising the transport of pe rsons with disabilities and pers ons with reduced mobility by 
an accessible means between this non accessible st ation and the next accessible station on the 
same route. 
APPENDIX C: INFORMATION TO BE PROVIDED IN A NATIONAL IMPLEMENTATION PLAN 
Context 
• Setting the scene (facts and figures – social data - evolution of mobility needs and 
mobility impairments) 
• Legislative background • Methodology for the elaboration of the NIP (associations consulte d, local transport 
authorities consulted, inte rface with other NIPs, etc…) 
Current situation • Overview of the inventories: stations • Overview of the inve ntories: rolling stock 
• Overview of the invent ories: operational rules 
Definition of a strategy • Prioritization rule, • Criteria according to which subsystems are treated in the Plan. 
Technical and operational means 
• Extent of the upgrade or rene wal of stations and rolling st ock, within the timeframe, 
• Deployment of operational measures (assist ance) to compensate the remaining lack 
of accessibility, within the timeframe, 
Financing • Cross-references to contract ag reements (Directive 2012/34/EU art. 30
12) and public 
service contracts (Re gulation (EC) N°1370/200713) 
• Other resources 
                                                 
12 Directive 2012/34/EU of the European Parliament and of the Council of 21 November 2012 
establishing a single European railway area (OJ L 342, 14.12.2012, p. 32). 
13 Regulation (EC) No 1370/2007 of the European Parliament and of the Council of 23 October 2007 on 
public passenger transport services by rail and by road and repealing Council Regulations (EEC) 
Nos 1191/69 and 1107/70 ( OJ L 315, 3.12.2007, p. 1–13). EN 70   EN Follow-up and feedback 
• Update of the Inventory of Assets  and comparison with the objectives 
• Update of the plan 
APPENDIX D: ASSESSMENT OF INTEROPERABILITY CONSTITUENTS  
D.1 Scope This Appendix indicates the assessment of conformity and suitability for use for 
interoperability constituents. 
D.2 Characteristics The characteristics of the interoperability constitu ents to be assessed in the different phases of 
design, development and production are marked by X in Table D.1.  
Table D.1 – Assessment of Interoperability Constituents. 
1 2 3 4 5 
 Assessment in the following phase 
 Design and development 
phase Producti
on phase 
Interoperability Constituents and characteristics to be assessed Design 
review and/or Design examination Review 
of manufacturing processType 
test Verificat
ion of conformity to type
5.3.1.1 Displays X  X X 
5.3.1.2 Platform ramps X  X X 
5.3.1.3 Platform lifts X  X X 
     
5.3.2.1 Interface of the door control device X  X X 
5.3.2.2 & 5.3.2.3 Standard toilets X  X X 
5.3.2.2 & 5.3.2.4 Universal toilets X  X X 
5.3.2.5 Baby nappy changing unit X  X X 
5.3.2.6 Call for aid device X  X X EN 71   EN 1 2 3 4 5 
 Assessment in the following phase 
 Design and development 
phase Producti
on phase 
Interoperability Constituents and characteristics to be assessed Design 
review and/or Design examination Review 
of manufacturing processType 
test Verificat
ion of conformity to type
5.3.2.7 Displays X  X X 
5.3.2.8 Movable step and bridging plate X  X X 
5.3.2.9 On-board ramp X  X X 
5.3.2.10 On-board lift X  X X 
 
APPENDIX E: ASSESSMENT OF THE SUBSYSTEMS  
E.1 SCOPE 
This Appendix indicates the assessment of conformity of the subsystems 
E.2 CHARACTERISTICS AND MODULES The sub-system characteristics to be assessed in the different phases of design, development 
and production are marked by X in Table E.1 for Infrastructure subsystem and Table E.2 for 
Rolling Stock subsystem. 
Table E.1 – Assessment of the Infrastructure subsystem (constructed and supplied as single 
entity) 
1 2 3 
Design and 
development 
phase Construction 
phase 
Characteristics to be 
assessed Design 
review and/or 
design 
examination  
Site Inspection 
Parking facilities for PRM X (X)* EN 72   EN 1 2 3 
Design and 
development 
phase Construction 
phase 
Characteristics to be 
assessed Design 
review and/or 
design 
examination  
Site Inspection 
Obstacle-free routes X (X)* 
Route identification X (X)* 
Doors and entrances X (X)* 
Floor surfaces X (X)* 
Transparent obstacles X (X)* 
Toilets X (X)* 
Furniture and free-standing devices X (X)* 
Ticketing / Counter or vending machine / Information 
counter / Ticket control machine / Turnstiles / Customer Assistance points X (X)* 
Lighting X X 
Visual information: signposting, pictograms, dynamic 
information X (X)* 
Spoken information X X 
Platform width and edge of platform X (X)* 
End of platform X (X)* 
Level track crossing at stations X (X)* 
*: As-built drawings shall be provided or a site inspection shall be carried out when the 
realization differs from the design rule s or drawings that were examined.  
Table E.2 – Assessment of the Rolling Stock s ubsystem (constructed and supplied as serial 
products) EN 73   EN 1 2 3 4 
Design and 
development 
phase Producti
on 
phase 
Characteristics to be assessed Design 
review and/or 
design 
examin
ation Type 
Test Routine
Test 
Seats 
General X X  
Priority Seats General X   
Uni-directional seats X X  
Facing seats arrangement X X  
Wheelchair spaces X X  
Doors 
General X X  
Exterior doors X X  
Interior doors X X  
Lighting  X  
Toilets  X   
Clearways X   
Customer Information 
General X X  
Signage, pictogram and t actile information X X  
Dynamic visual information X X  EN 74   EN 1 2 3 4 
Design and 
development 
phase Producti
on 
phase 
Characteristics to be assessed Design 
review and/or 
design 
examin
ation Type 
Test Routine
Test 
Dynamic Audible information X X  
Height changes X   
Handrails X X  
Wheelchair Accessible sleeping accommodation X X  
Step position for vehicle access and egress 
General requirements X   
Access/egress steps X   
Boarding aids X X X 
 
APPENDIX F: RENEWAL OR UPGRADE OF ROLLING STOCK  
Where rolling stock is renewed or upgraded, it shall comply with the requirements of this TSI; 
compliance with the content of this TSI is not mandatory in the following cases: 
Structures  
Compliance is not mandatory if the work would re quire structural altera tions to door portals 
(interior or external),  underframes, collision pillars, vehicle bodies, vehicle over-ride 
protection, or more generally is the work w ould necessitate re-validation of the vehicle 
structural integrity. 
Seats  
Compliance with point 4.2.2.1 with regard to seat  back grab handles is only mandatory if the 
seat structures are renewed or upgr aded within an entire vehicle. 
Compliance with point 4.2.2.1.2 with regard to the dimensions of priority seats and around is 
only mandatory if the seating layout is altered wit hin an entire train and this can be achieved 
without reducing the existing capacity of the tr ain. In the last circumstance the maximum 
number of priority seats shall be provided, whilst maintaining existing capacity. EN 75   EN Compliance with requirements rega rding headroom above priority seating is not mandatory if 
the limiting factor is a luggage rack that is no t being structurally alte red during the renewal or 
upgrading work. 
Wheelchair Spaces  
The provision of wheelchair spaces is only require d when the seating layout is altered within a 
complete train formation. However, if th e entrance doorway, or  clearways, cannot be 
modified to enable wheelchair access, a wheelch air space needs not be provided if the seating 
layout is altered. Wheelchair spaces created in an existing rolling stock are permitted to be 
arranged according to Appendix I, figure I4. 
The provision of call for aid devices at the wheelchair positions is not mandatory if the 
vehicle does not have an electr ical communications system that  can be adapted to include 
such a device. 
The provision of a transfer seat  is only mandatory when it does not require modifying the 
layout of an existing wheelchair space.  
Exterior doors  
Compliance with requirements to define the interi or position of external doorways by contrast 
at floor level is only mandatory when th e floor covering is renewed or upgraded. 
Compliance with requirements to provide door op ening and closing signals is only mandatory 
when the door control system is renewed or upgraded. 
Full compliance with requirements regarding th e position and illumination of door controls is 
only mandatory when the door control system is  renewed or upgraded and when the controls 
can be re-positioned without altera tion to the vehicle structure or  door. However, in such an 
event, the renewed or upgraded controls shall be  installed as close as possible to the compliant 
position. 
Interior doors  
Compliance with the requirements for door c ontrol operation operating forces and positioning 
is only mandatory if the door  and door mechanism and/or control is being upgraded or 
renewed. 
Lighting  
Compliance with the requirement is not required if it can be  established that there is 
insufficient capacity in the electrical system to  support additional load, or that such lighting 
cannot locally be accommodated without stru ctural alterations (doorways, etc…). 
Toilets  
Provision of a fully compliant universal toilet is only mandatory when existing toilets are 
being completely renewed or upgraded and a wh eelchair space is provided and a compliant 
universal toilet can be accomm odated without structural alte ration to the vehicle body.  
The provision of call for aid devi ces in the universal toilet is not mandatory if the vehicle does 
not have an electrical communica tions system that can be adap ted to include such a device. 
Clearways  
Compliance with the requirements of point 4.2.2. 6 is only mandatory if the seating layout is 
altered within an entire vehicle a nd a wheelchair space is being provided. 
Compliance with the requirements for clearw ays between connecting vehicles is only 
mandatory if the gangway is being renewed or upgraded. EN 76   EN Information  
Compliance with the requirements of point 4.2.2.7 in respect of route information is not 
mandatory at renewal or upgrade. However, wher e an automated route information system is 
installed as part of a renewal or upgrade programme, it shall co mply with the requirements of 
this point. 
Compliance with the other parts of point 4.2. 2.7 shall be mandatory whenever signage or 
interior finishes are renewed or upgraded. 
Height Changes  
Compliance with the requirements of point 4.2. 2.8 is not mandatory at renewal or upgrade, 
with the exception that a cont rasting warning band on step nosi ngs shall be pr ovided when 
tread surface materials are renewed or upgraded. 
Handrails  
Compliance with the requirements of point 4.2. 2.9 is only mandatory where existing handrails 
are being renewed or upgraded. 
Wheelchair Accessible sleeping accommodation  
Compliance with the requirement to provide  Wheelchair Accessible sleeping accommodation 
is only mandatory when existing sleeping acc ommodation is being renewed or upgraded. 
The provision of call for aid devices in the Wheelchair Accessible slee ping accommodation is 
not mandatory if the vehicle does not have an electrical communications system that can be 
adapted to include such a device. 
Step positions, steps and boarding aids  
Compliance with the requirements of points 4.2. 2.11 and 4.2.2.12 is not mandatory at renewal 
or upgrade, with the exception that if moveable steps or other integral boarding aids are fitted, 
they shall comply with the relevant sub-clauses in this point of the TSI. 
However, if a wheelchair space in accordance w ith point 4.2.2.3 is created at renewal or 
upgrade, then it shall be mandato ry to provide some form of boa rding aid in accordance with 
point 4.4.3. 
APPENDIX G: PASSENGER EXTERNAL DOORS AUDIBLE WARNINGS  
Door opening - Characteristics 
– A slow pulse multi tone (up to 2 pulses per second) of 2 tones emitted sequential.  
– Frequencies  –
 2200Hz +/- 100 Hz  
– and:  –
 1760 Hz +/- 100 Hz  
– Sound Pressure level  –
 To be provided by either: 
– an adaptive audible warn ing device set at 5dB L Aeq min above ambient up to a 
max of 70dB L Aeq,T (+ 6/- 0) 
– or a non-adaptive device set at 70dB L Aeq,T (+ 6/- 0) EN 77   EN – Internal measurement on the centre point of  the vestibule at a height of 1.5m 
above the floor level. (T = total duration of the sound event) using measurement array (horizontal and then  vertical) and averaged readings. 
–
 External measurement, 1.5m away from the body side door centreline at 1.5 m 
above the platform level. (T = tota l duration of the sound event) using 
measurement array (horizontal and then  vertical) and averaged readings. 
Door close - Characteristic  –
 A fast pulsed tone (6-10 pulses per second)  
– Frequency  –
 1 900 Hz +/- 100 Hz  
– Sound Pressure level  –
 To be provided by either:-  
– an adaptive audible warn ing device set at 5dB L Aeq min above ambient up to a 
max of 70dB L Aeq,T (+ 6/- 0) 
– or a non-adaptive device set at 70dB L Aeq,T (+ 6/- 0)) 
– Internal measurement on the centre point of  the vestibule at a height of 1.5m 
above the floor level. (T = total duration of the sound event) using measurement halo (horizontal and then  vertical) and averaged readings. 
–
 External measurement, 1.5m away from the body side door centreline at 1.5 m 
above the platform level. (T = tota l duration of the sound event) using 
measurement halo (horizontal and then  vertical) and averaged readings. 
Internal measurement method for Passenger door audible warnings  (Open and Close) 
– Tests to be carried out in the vestibule using an averaged reading from a multiple 
microphone array (designed for measuring horn  noise in the cab in accordance with 
2006/66/EC Noise TSI); the array consists  of 8 microphones evenly spaced around a 
circle of radius 250 mm.  
– Testing to be carried out with the arra y arranged horizontally (all microphones the 
same distance above the floor , as shown in Figure G1). The average of the readings 
from all 8 microphones will be used for the assessment. 
 
Figure G1 Horizontal array set-up 
External measurement method for Passenger d oor audible warnings (Open and Close) 
– Tests to be carried out using an averag ed reading from a multiple microphone array 
(designed for measuring horn noise in th e cab in accordance with 2006/66/EC Noise EN 78   EN TSI); the array consists of 8 microphones evenly spaced around a circle of radius 250 
mm.  
– For the external test the assumed platform height should be specif ic to the route on 
which the vehicle is designed to be operated (if the operated route covers more than 1 
height of platform then the lower height  should be used i.e. 760 and 550 mm high 
platforms are on the operated route then the test will be carried out for the lower which would be 550mm). 
–
 Testing to be carried out with the arra y arranged horizontally (all microphones the 
same distance above the platform) The average of the readings from all 8 microphones will be used for the assessment 
In case an adaptive audible warning device is used, the device shall define the surrounding 
noise level prior to the warning sequence. A frequency band from 500 Hz up to 5000Hz shall be taken in consideration. 
Measurements to demonstrate compliance shall be carried out at th ree door locations on a 
train. 
Note: the door should be fully open for the cl ose test and fully closed for the open test. 
APPENDIX H: DIAGRAMS OF PRIORITY SEATS  
Key for figures H1 to H4 
1 Measuring level for seating surfaces 
2 Distance between facing seats  3 Headroom above seat 
 
Figure H1 - Priority seat headroom 
 
Figure H2 - Unidirectional priority seats EN 79   EN  
Figure H3 - Facing priority seats 
 
Figure H4 - Facing priority seat s with table in stored position 
APPENDIX I: DIAGRAMS OF WHEELCHAIR SPACES  
 
 
1 Structure at end of wheelchair space 
2 Front edge of passenger seat cushion  
3 Wheelchair space  EN 80   EN Figure I1 - Wheelchair space in  facing seating arrangement 
 
1 Structure at end of wheelchair space 
2 Back of the front passenger seat  3 Wheelchair space  
Figure I2 - Wheelchair space in un idirectional seating arrangement 
 
1 Structure at end of wheelchair space  
2 Space between wheelchair spaces min. 250 mm  3 Wheelchair space  EN 81   EN Figure I3 - Two facing wheelchair spaces 
 
1 Structure at end of wheelchair space 
2 Structure in front of wheelchair space 3 Dual wheelchair space 
Figure I4 - Two adjacent wheel chair spaces (applicable to u pgraded/renewed rolling stock 
only) 
APPENDIX J: DIAGRAMS OF CLEARWAYS  
 
 
1 Through section of clearway 
2 Plan view at height rang e 25 – 975 mm from floor level 
Figure J1 - Minimum clearway width from floor level to a height of 1 000 mm EN 82   EN  
Figure J2 - Minimum clearway profile between connecting vehicles of  a single trainset 
 
Figure J3 - Minimum clearway profil e to and from wheelchair spaces 
APPENDIX K: TABLE OF THE CORRIDOR WIDTH FOR WHEELCHAIR ACCESSIBLE AREAS IN 
ROLLING STOCK  
Corridor clearway width (mm) 1200 1100 1000 900 850 800 
Door usable width, or a perpendicular 
corridor clearway width (mm) 800 850 900 1000 1100 1200 
Table K1 EN 83   EN APPENDIX L: REACH ZONE OF A WHEELCHAIR USER  
 
1 – comfortable reach range  
Figure L1 - Reach range of a person in a wheelchair 
APPENDIX M: WHEELCHAIR TRANSPORTABLE BY TRAIN  
M.1 Scope 
This appendix identifies the maximum engineer ing limits for a wheelchair transportable by 
train. 
M.2 Characteristics The minimum technical requirements are: Basic Dimensions –
 Width of 700mm plus 50mm min ea ch side for hands when moving 
– Length of 1200mm plus  50mm for feet 
Wheels –
 The smallest wheel shall accommodate a gap of dimensions 75mm horizontal and 
50mm vertical 
Height –
 1375mm max including a 95th percentile male occupant 
Turning circle  –
 1500mm 
Weight –
 Fully laden weight of 300kg for wheelchair and occupant (including any baggage) in 
the case of an electrical wheelchair for wh ich no assistance is required for crossing a 
boarding aid. 
– Fully laden weight of 200kg for wheelchair and occupant (including any baggage) in 
the case of a manual wheelchair. 
Obstacle height that can be overcome and ground clearance 
– Obstacle height that can be overcome 50mm (max) EN 84   EN – Ground clearance 60mm (min) with a upward slope angle of 10 ° on top for going 
forward (under the foot rest) 
Maximum safe slope on which the wheelchair will remain stable:  –
 Shall have dynamic stability in all directions at an angle of 6 degrees 
– Shall have static stability in all directions  (including with brake applied) at an angle 
of 9 degrees. 
APPENDIX N: PRM  SIGNAGE  
N.1 Scope 
This appendix identifies specific signage for use on both infrastructure and rolling stock. 
N.2 Dimensions of signs Infrastructure PRM signage dimensions sha ll be calculated according to the formula: 
–
 Reading distance in mm divided by 250, multiplied by 1.25 = frame size in mm, 
where a frame is utilised. 
The minimum tile size of rolling stock interior PRM signs shall be 60 mm with the exception 
of signs indicating utilities in the toilets or in the nursery that can be smaller.  
The minimum tile size of rolling stock exterior PRM signs shall be 85 mm. N.3 Symbols to use on signs The signs provided for in point 4.2.1.10 shal l have a dark blue background and a white 
symbol. Dark blue shall have a contrast of 0.6 relatively to white. 
Where those signs are placed on a dark blue panel, it is allowed to invert the colours of the 
symbol and the background (i.e. dark blue symbol on a white background). 
International wheelchair sign The sign which identifies wheelchair accessible areas shall include a symbol in accordance 
with ISO 7000:2004 symbol 0100 or ISO 7001:2008.  
Inductive loop sign The sign indicating where inductive loops are fi tted shall include a symbol in accordance with 
point 4.3.1.2 of ETSI EN 301 462 (2000-03).  
Priority seating sign The sign indicating where there are priority se ats shall include symbols in accordance with 
figure N1. EN 85   EN 
 
  
Figure N1 – Symbols for priority seats