OFFICE(16)/3 
16-0328 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members 
offering the highest standards of competence, efficiency and integrity. 
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity. 
______________________________________________________________________ 
 
Vacancy Notice No.:  EXT/F/16-3 Issued on:  18 January 2016 
 
Title:  IT Solutions Analyst Application Deadline (CET):  15 Februrary  
2016 
 
Grade:  6 
 Division:  Information and Technology 
Solutions 
(371)  Contract Type:  Fixed-term 
 
Starting Salary:  CHF 84,820 net per annum 
(approximate)  Duration:  Two years with the possibility of 
extension 
 
Other 
Conditions: In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations. 
The World Trade Organization offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension plan, health 
insurance scheme, separation grant, and 30 days annual leave. Benefits for internationally recruited staff may include travel and removal expenses on 
appointment and separation, installation grant, education grant, rental subsidy, 
and home leave. Additional information on the compen sation package is provided on the 
WTO website: 
http://www.wto.org/english/thewto _e/vacan_e/comp _package_e.pdf . 
 
The Secretariat of the WTO is seeking to fill  a position of IT Solutions Analyst in the 
Facilities Solutions Unit of the Informat ion and Technology Solutions Division. 
 The Facilities Solutions Unit supports the Secretariat and WTO Members by delivering IT solutions 
to service the areas of Conference, Security and Facilities Management. The Unit is responsible for 
the maintenance, development and implementation of  these solutions. It is also the owner of a 
new middleware software to synchronize data across systems including the associated reporting; it delivers support for private or public events such as the Ministerial Conference and Public Forum. 
 
 General Functions  
 
The main functions of this post are to implement, maintain and support (at 2nd level) IT solutions delivered in the domain of Conferences, Security and Facilities services. Under the supervision of 
the Chief of the Facilities Solutions Unit, the incumbent is expected to perform the following 
functions:  1. Contribute to maintaining close relationship with designated divisions - Administration and 
General Services Division. Understand the needs of the divisional partners, contribute to defining 
appropriate levels of service required and work accordingly to build and improve their capacity 
using Information Technology. 
 
2. Develop, implement and maintain complex, medium-scale IT solutions that meet divisional partners' needs and assure their optimal quality versus cost ratio. This includes: business and 
systems analysis, design, prototyping and deve lopment, systems integration, managing the 
project development cycle, database design and administration, supervising external consultants 
and WTO providers etc. Leverage implementation of  readily available solutions wherever possible. OFFICE(16)/3 
 
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3. Assure compliance of technical solutions with the WTO architectural and technological 
standards and with the UN International Computing Centre (ICC) architecture. Keep up-to-date 
with rapid changes in the Information Te chnology and adapt to these changes. 
 
4. Assist the supervisor in following the proj ect portfolio steps and procurement processes. 
  5. Contribute to the delivery of projects on time, on budget and on scope. 
  
6. Ensure that all solutions are properly docume nted and provide appropriate training to users. 
 7. Participate in the development of WTO system and data architecture. 
 
 REQUIRED QUALIFICATIONS 
 
Education:  
In addition to a basic university degree, theoretical knowledge and/or proven professional 
expertise equivalent to an advanced university degree level in computer science or a relevant area.  
Knowledge and Skills: 
 Good knowledge of how information technology is applied to several of the following business 
domains: Meeting Management; operations of Conference rooms with interpretation, 
videoconferencing, sound recording and automation systems; physical security such as badging  electronic key management and video surveillance; facility management services;  building 
management, such as lighting- heating-alarm controls, energy and  building  automation.  
 Good knowledge of web  integrated development environment (IDEs), in relational database 
management systems. Knowledge in the principal programming language and in particular ASP, 
.Net, HTML5, C#, Angular and JavaScript.  
Knowledge of some of the following domains would be an advantage: data integration middleware; 
collaboration platforms; Business intelligence; Implementation of an Open Source solution. 
 
Good skills in business and systems analysis. Knowledge of database design and implementation including SQL; Excellent knowledge of service and object oriented programming; stand-alone and 
multi-tiered distributed applications development techniques; excellent systems architecture 
expertise.  Experience in managing medium-sized projects incl uding coordination of deliverables with various 
technologies and providers. 
 The following interpersonal capabilities are required: build and maintain collaborative relationships 
with colleagues; communicate information in a clear way and understand information; persuade 
others to a point of view using facts; present technical facts to knowledgeable specialised audiences; and work as a member of a team, rela ting to others, while working independently to 
achieve his/her objectives. 
 Work Experience:  
 
Minimum 2 year's relevant professional experience in IT. It must include working in direct relation 
with business partners.  
Languages: 
 Proficiency in French or English and a good working knowledge of the other language. 
 
Additional Information:  The position may be offered at a lower grade if the selected candidate does not fully meet all the 
required qualifications. OFFICE(16)/3 
 
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Only applications from nationals of WTO Members will be accepted. 
 
The WTO may use various communication technologies such as video or teleconference for the assessment and evaluation of candidates. The re cruitment process may also involve the use of 
various forms of testing, assessment cent res, interviews and reference checks. 
 Candidates not selected whose performance in the selection process nevertheless shows them to 
be suitable for a similar position may be kept on a roster for up to 18 months, and may 
subsequently be called upon as and when the need arises for additional resources. ______________________________________________________________________ 
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION 
______________________________________________________________________ 
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW 
______________________________________________________________________ 
Please note that all candidates must complete an online application form. 
To apply, please visit the WTO's E-Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures. 
 
All applicants are encouraged to apply online as soon as possible after the vacancy has 
been posted and well before the closing date – Central European Time (CET) –  
stated in the vacancy announcement. 
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE 
CLOSING DATE WILL NOT BE ACCEPTED 
 
The WTO is a non-smoking environment.