OFFICE( 17)/92 
17-5213 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and div ersity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/17-63 Issued on:  29 September 2017  
 
Title:  Head, Documentation Branch  Application Deadline (CET):   27 October  2017 
 
Grade:  10 
 
 Division:  Languages,  Documentation and 
Information Management  
(205)  
Contract Type:  Fixed -term 
 
Starting Salary:  CHF 159,721 net per 
annum (approximate)  
 Duration:  Two years with the possibility of 
extension  
Other 
Conditions:  In accordance with WTO Staff Regulations and St aff Rules and WTO Pension Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package 
including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension  plan, health 
insurance scheme, separation grant, and 30 days annual leave.  Benefits for 
internationally recruited staff may include travel and removal expenses on 
appointment and separation, installation grant, education grant, rental subsidy, 
and home le ave. 
Additional information on the compensation package is provided on the 
WTO website:  
http://www.wto.org/english/thewto_e/vacan_e/comp_package_e.pdf . 
 
 
The Secretariat of the  WTO is seeking to fill a position of Head , Documentation Branch  in 
the Languages, Documentation and Information Management Division . The 
Documentation Branch compris es of  45 staff in the Documents Management, Monitoring 
and Production Section and the Grap hic Design, Printing and Documents Distribution 
Section . 
 
General Functions  
 
Reporting to  the Director, Languages, Documentation and Information Management Division, the 
incumbent will perform the following specific duties:  
 
1. Manage  the operations  of the  Branch.  
 
2. Lead, motivate and provide guidance to the line managers and ensure skills are continuously 
developed through training and coaching.  Build staff competencies to  account of technological 
challenges and market considerations.  
 
3. Shape and impl ement the strategy for the Secretari at in the area of documentation :  best 
practices, formatting , document standards, technical support assistance in document 
manufacturing including the development and implementation of a Secretariat -wide training 
program me, distribution methods, PaperSmart initiatives, graphic design charter , etc.  
 
4. Work closely with the sections to ide ntify strengths and weaknesses of the business process 
and maximise opportunities to ensure cost effectiveness and operational efficien cy while ensuring 
the optimization of processes . 
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  5. Plan and budget the work of the Documentation Branch.   
 
6. Formulate and develop  guidelines, instructions and priorities governing services and, when 
appropriate, mak e authoritative determinations.  
  
7. Coordinate with Directors of other Divisions and represent the Division at high level 
meetings for all matters relating to the Documentation Branch . 
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
An advanced university degree in industrial engineering , operationa l research or 
business/document management or another relevant field . Alternatively  a university degree with 
proven additional professional expertise equivalent to a  relevant  advanced university degree  may 
be considered .  
 
Knowledge and Skills:  
 
Demonstrat ed experience in managing a large team, including the work and performance of staff . 
Ability to manage a heterogeneous group of people, motivating them, setting objectives and 
managing their performance . 
 
Excellent analytical skills and proven experience a nd knowledge of methods to improve processes .  
 
Good organizational skills including the ability to pay close attention to detail and keeping to 
agreed timelines and budget . 
 
Very good technical skills, including process reengineering, information systems,  and advanced 
knowledge of Word, Excel and PowerPoint . 
 
Knowledge of how to develop and configure document management system features, such as user 
interfaces, access profiles, and document workflow procedures  
 
A confident, flexible and initiative -taking a ttitude including ability to work independently.  
 
Excellent interpersonal skills and the ability to interact with people of all backgrounds.  Ability to 
initiate and build relationships with a variety of people both inside and outside the organization.  
Ability to persuade others to a point of view using facts ; to make presentations on a variety of 
subjects to a wider variety of audiences ; to cope with and resolve conflicts through interpreting 
provided guidelines  on how to resolve them ; to work in a team wh ere supporting and gaining the 
support of others is important to achieving her/his objectives ; to communicate information in a 
clear way and to understand information.  
 
Knowledge in core graphic design programming, i.e. Adobe Creative Suite as well as digi tal tools to 
visualize and evolve concepts to approved designs would be an advantage.  
 
Work Experience:  
 
A minimum of ten  years' relevant experience with proven experience in operational research  and 
including at least 3 years with managerial responsibili ties. Experience with working with or 
establishing a document management system would be an advantage.  
 
Languages:  
 
Excellent speaking and writing skills in French and English. Knowledge of Spanish is an advantage.  
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  Additional Information:  
 
The position m ay be offered at a lower grade if the selected candidate does not fully meet all the 
required qualifications.  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO may use various communication technologies such as video or teleconfer ence for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
 
Candidates not selected whose performance in the selection process nev ertheless shows them to 
be suitable for a similar position may be kept on a roster for up to 12 months, and may 
subsequently be called upon as and when the need arises for additional resources.  
______________________________________________________________ ________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW  
_____________________________________________________ _________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All ap plicants are encouraged to apply online as soon as possible after the vacancy has  
been posted and well before the closing date – Central European Time (CET) –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DA TE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.