OFFICE( 16)/80 
16-4842 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and div ersity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/16-62 Issued on:  16 September  2016 
 
Title:  Director  Application Deadline (CET):  31 October  2016 
 
Grade:  11 
 Division:  Languages, Documentation and 
Information Management  
(196) Contract Type:  Fixed -term 
 
Starting Salary:  CHF 186,891  net per annum  
(approximate)  Duration:  Two years with the possibility of 
extension  
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pe nsion Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package 
including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension plan, health 
insura nce scheme, separation grant, and 30 days annual leave.  Benefits for 
internationally recruited staff may include travel and removal expenses on 
appointment and separation, installation grant, education grant, rental subsidy, 
and home leave.  
Additional info rmation on the compensation package is provided on the 
WTO website:  
http://www.wto.org/english/thewto_e/vacan_e/comp_package_e.pdf . 
 
 
The Secretariat of the WTO is seeking to fill the position of Director in the Languages, 
Documentation and Information Ma nagement Division . The successful candidate is 
expected to take up the position as of 1 January  2017.  
 
 
General Functions  
 
Reporting to a Deputy Director -General, the appointee w ill lead the Languages, Documentation 
and Information Management  Division whic h provides three  types of complementary services:  
 
- Linguistic services :  translation  of ca. 40 million words per annum and interpretation for ca. 
3,000 sessions yearly;  
- Documentation services : graphic design, text -processing , printing, and disseminati on of 
materials ;  
- Information management services : WTO library, correspondence, registration of notifications, 
archiving and preservation of materials, and on-line document research.  
 
Specific responsibilities will include:  
 
1. Manage the operations of the Division to provide language , documentation and information 
management services  in alignment with the needs of the Secretariat and Members . To this end 
refine and implement a Divisional strategy and relevant policies as necessary . 
 
 
 
 OFFICE( 16)/80 
 
- 2 - 
 
  2.  Achieve annua l service targets  and e nsure the Division performs within budget (ca. 28 
millio n CHF per annum) obtaining  efficiency gains and bringing costs into line with international 
standards and market considerations . 
 
3. Lead, motivate and provid e guidance to line managers . Establish their responsibilities  and 
performance objectives for his/her direct  reports, provide feedback on  their performance and 
implement any changes required. Build the divisional team, developing the ir potential  ensuring 
they are trained as r equired and providing leadership by setting standards.  
 
4. Establish a culture of continuous improvement in the Division and work to refine  policies, 
systems and processes so as to maximise quality, efficiency and value for money.  
 
5. Ensure collaboration with other Divisions and provide contributions to their work as 
necessary.  
 
6. Represent the WTO Secretariat in various events in Geneva and abroad that address matters 
related to the work of the Division, including speaking engagements.  
 
7.   Support the  Director -General and  Senior Management by providing reports, briefings and 
other information and advice as required.  
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
An advanced university degree  in a relevant area (Business Administration, Law, Economics, 
Library & Information Sciences, Language Studies , Information Technology  etc.).  
 
Knowledge and Skills:  
 
The Director of the Languages, Documentation and Information Management Division must have 
the skills to lead and motivate a team of over 120 staff members and a pool of over 100 external 
collaborators to excel in their jobs. He/she must be able to build a team culture that consistently 
delivers high -quality results.  
 
Demonstration of the Core Personal Skills applicable to all staff at the WTO Secretariat  (teamw ork, 
communication,  problem -solving and decision -making, quality of results/delivery, anticipation and 
initiative,  flexibility/adaptability) is fundamental.  
 
The successful candidate must have a solid  understanding and knowledge of language services , 
docum ents production , information management including the latest  tools and practices utilized  in 
the market. He/she must be  at ease with figures and quantitative methods, fully familiar with 
Information Technology concepts and operations as well as have knowle dge of the WTO system.   
 
Significant m anagement and organizational skills (planning and organizing work, managing people 
and p erformance, ma naging resources) are essential.  
 
Proven ability to interact and work with other s in a diverse international setting  in a harmonious 
and effective way is a must.   
 
The successful candidate must have good presentation and communication skills as well as a high 
level of political awareness and sensitivity.  
 
 
Work Experience:  
 
A minimum of fiftee n years of relevant experi ence in a language/document and/or information 
management service set -up. Extensive management experience with broad supervisory 
responsibilities  in a diverse international environment  is required . 
 
Languages:  
 OFFICE( 16)/80 
 
- 3 - 
 
  Excellent knowledge of English as well as of French or Spanish, including an ability to write 
accurately, precisely and quickly. A good knowledge of the third language would be a distinct 
advantage.  
 
Additional Information:  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO m ay use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
______________________________________________________________________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INT ERVIEW  
______________________________________________________________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system prov ides instructions for online application procedures.  
 
All applicants are encouraged to apply online as soon as possible after the vacancy has  
been posted and well before the closing date – Central European Time (CET) –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.