OFFICE(16)/61 
16-3534 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members 
offering the highest standards of competence, efficiency and integrity. 
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity. 
______________________________________________________________________ 
 
Vacancy Notice No.:   EXT/L/16-48 Issued on:  30 June 2016 
 
Title:  E-Learning and Multimedia Coordinator Application Deadline (CET):  28 July 2016 
 
Grade:  5 
 Division:  Institute for Training and Technical 
Cooperation 
(L022) Contract Type:  Fixed-term 
 Starting Salary:  CHF 71,167 net per annum 
(approximate)  Duration:  One year with the possibility of 
extension subject to performance, continued 
need for the functions and availability of funds. 
 
Other 
Conditions: In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations. The World Trade Organization offers an attractive compensation package 
including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension plan, health insurance scheme, separation grant, and 30 days annual leave. Benefits for 
internationally recruited staff may include travel and removal expenses on 
appointment and separation, installation grant, education grant, rental subsidy, and home leave. Additional information on the compen sation package is provided on the 
WTO website: 
http://www.wto.org/english/thewto _e/vacan_e/comp_p ackage_e.pdf.  
 
The Secretariat of the WTO is seeking to f ill a position of E-Learning and Multimedia 
Coordinator in the E-Learning Unit of the Institute for Training and Technical 
Cooperation to assist in technical cooper ation related work pursuant to the Doha 
Development Agenda. 
 General Functions  
 
Working closely with other members of the E-Learning Unit in the Institute for Training and 
Technical Cooperation (ITTC), under the general supervision of the Head of the Unit, the              E-Learning and Multimedia Coordinator will undertake the following duties: 
 
1. Coordinate and manage the E-Learning Registration Desk: Online registration process monitoring, including follow-up on nomination forms and verification of compliance with course 
pre-requisites; follow-up of participants' accounts and account extension requests, in coordination 
with the E-Learning Training Officers; E-Learning  mailboxes management and response to queries 
from Delegations and course participants; update of the information material on the registration process (guidelines, brochures, etc.); dissemination of course invitations to Delegations; 
dissemination of reminders and promotional material to technical assistance beneficiaries, in 
coordination with the Training Officers in the Unit; preparation and dissemination of course selection status, course completion reports and statistics to Delegations upon request; mailing lists 
update; management of the training material request system in Formstack; extraction of statistical 
reports from the trade-related technical assistance (TRTA) database and other databases including detailed data on E-Learning; regular verification of the registration functionalities; identification of 
problems/area to be improved; coordination of  the implementation of solutions with the E-
Learning Webmaster; supervision of the intern providing assistance in the Registration Desk.  OFFICE(16)/61 
 
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  2. E-Learning interactive activities: Technical support in the organization of chat sessions; 
participation as guest in chat sessions on the E-Learning registration process; technical support in 
the preparation of E-Lectures (parameterize the interface, upload documents, provide helpdesk 
support during the lecture, record sessions and pr epare downloadable/streaming versions, etc.).  
 
3. E-Learning course material: Design of the course material in an interactive format to 
optimize learners' engagement; assistance in the upload of training material in the E-Learning 
website when necessary; coordination of the translation process for new training material. 
 
4. Multimedia: Development of multimedia elements to optimize, enhance and diversify the courses; coordination of WTO experts' contributions; development of educational games, exercises and quizzes adapted to the course subject;  creation of interactive videos and animations; editing 
of existing videos to adapt them to the course  objectives; development of audio versions of 
selected parts of the training material; research on new media tools to keep up with technology 
and pedagogical progress.  
 
5. E-Learning website: Participation in the maintenance and enhancement of the E-Learning website. 
 
6. Other: Participation in meetings related to E-Learning matters and the online course application process.  
 
REQUIRED QUALIFICATIONS  Education: 
 
Completed secondary education; diploma in graphic design, multimedia design, interactive technology or related fields.  
Knowledge and Skills: 
 
Strong organization skills. 
Very good coordination skills. 
Attention to detail while keeping the primary objective in mind. 
Communication skills, in particular written communication skills.  Creativity and ability to adapt text-based information to multimedia-based content in an engaging 
way. 
Knowledge of multimedia/design/online communication tools such as AdobePremiere Photoshop, Articulate, Adobe Connect/Webex or similar produc ts; good knowledge of information technology 
tools, and willingness to keep up to date with technological developments. 
 
The following interpersonal capabilities are required: relate to and build relationships with colleagues and technical assistance beneficiaries; work as a member of a team, relating to others, 
while working independently to achieve his/her objectives.  
 Work Experience: 
 
A minimum of five years of relevant experience, preferably in an international and/or multi-cultural environment; experience working in technical cooperation and/or training would be an asset.  
Languages: 
 An excellent knowledge of English and a very good knowledge of French are required for this job. 
Knowledge of Spanish is desirable. 
 Additional Information: 
 
The position may be offered at a lower grade if the selected candidate does not fully meet all the required qualifications.  
Only applications from nationals of WTO Members will be accepted. 
 OFFICE(16)/61 
 
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  The WTO may use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The re cruitment process may also involve the use of 
various forms of testing, assessment cent res, interviews and reference checks. 
 Candidates not selected whose performance in the selection process nevertheless shows them to 
be suitable for a similar position may be kept on a roster for up to 12 months, and may 
subsequently be called upon as and when the need arises for additional resources. 
______________________________________________________________________ 
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION 
______________________________________________________________________ 
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW 
______________________________________________________________________ 
Please note that all candidates must complete an online application form. 
To apply, please visit the WTO's E-Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures. 
 
All applicants are encouraged to apply online as soon as possible after the vacancy has 
been posted and well before the closing date – Central European Time (CET) –  
stated in the vacancy announcement. 
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE 
CLOSING DATE WILL NOT BE ACCEPTED 
 
The WTO is a non-smoking environment.