OFFICE( 17)/87 
17-4743 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/17-60 Issued on:  6 September  2017 
 
Title:  Network and Telecom Engineer  Application Deadline (CET):  4 October  2017 
 
Grade:  7 
 Division:  Information Technology Solutions  
(627)  
Contract Type:  Fixed -term 
 
Starting Salary:  CHF 89,393  net per annum  
(approximate)  Duration:  Two years  with the possibility of 
extension . 
 
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package 
including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension plan, health 
insurance scheme, separation grant, and 30 days annual leave.  Benefits for 
internationally recruited staff may include travel and removal expenses on 
appointment and separation,  installation grant, education grant, rental subsidy, 
and home leave.  
Additional information on the compensation package is provided on the 
WTO website:  
http://www.wto.org/english/thewto_e/vacan_e/comp_package_e.pdf . 
 
The Secretariat of the WTO is seeking to fill a position of  Network and Telecom Engineer 
in the Information Technology Solutions Division.  
 
WTO's Network and Telecom infrastructure comprise s of about 60 physical servers and 
around 100 virtual servers, 150 Network printers,  Routers, Switches, Firewall, SSL -VPN, 
Multifactor Authentication, PABX, MDM, Video -conference and Unified communication 
systems for a campus size of 1000 Users.  The Netwo rk and Telecom section is 
responsible for support and operations of this environment and is handling all 2nd level 
support with periodic pre -planned evening and weekend work within agreed 
maintenance windows.  
 
General Functions  
 
Reporting  to the Chief, Net work and Telecom Section, the  incumbent of the position  will perform  
the following duties:  
 
1. Manage, monitor  and maintain  a single site wide  CISCO based network infrastructure, 
Network Firewall, DHCP, DNS, Contents Filtering services (Internet), AirWatch MDM solution  to 
meet the growing needs of WTO.  
 
2. Install network supervision and monitoring tools to ensure the availability of network 
services at all times. Manage and operate the network infrastructure including maintenance, 
support and tuning.  
 
 
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3. Programm e and implement scripts/utilities required for network automation, monitoring and 
audit.  
 
4. Assist in the day -to-day operations of the infrastructure involving monitoring, pro -active 
maintenance, problem solving, providing 2nd level support by responding to incident and change 
requests, coordinating 3rd level support within existing support contracts as well as assisting in the 
optimi sation of existing services. The incumbent, after a short integration period will be required to 
work independently and assume the assigned responsibilities. This will require regular interaction 
with IT Service Desk and other sections including IT Securit y team within the ITSD.  
 
5. Assist other Network and Telecom Engineers and Project Managers on specific tasks 
assigned and act as a resource back -up for the network staff in their areas of responsibilities.  
 
6. Research, attend technical briefings and keep  up to date with fast moving technological 
changes through courses, seminars and self -training in order to provide suitable solutions and 
technical support.  
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
An advanced university degree with specialization in IT Netw ork and Operations . A university 
degree in Computer Science, Mathematics, Engineering or related field combined with  extensive  
relevant work experience could compensate for the lack of an  advanced university degree.  
 
Knowledge and Skills:  
 
Excellent knowledge and experience at the level of an enterprise environment of similar size as 
described above , ideally holding  a reco gnised Cisco Certified Network Associate Routing & 
Switching  certification . 
 
At least basic knowledge in  one of the  following areas at the level of an enterprise environment of 
similar size : 
Microsoft Active Directory: DNS, DHCP, domain management, OU and GPO management, security 
permissions management.  
Server OS: Microsoft Windows Server (all versions from 2008 - 2012R2) an d Linux Redhat.  
ITIL processes especially Incident, Change and Problem Management . 
 
Good knowledge of the following:  
LAN/WAN and Internet technologies as well as TCP/IP protocol.  
SSL-VPN. 
Linux Redhat in Enterprise environments.  
Windows7 and Windows10.  
VoIP Standards and Protocols like H.323, SIP, Voice and Video CODECs.  
 
Working knowledge of NAGIOS server operational management  would be considered an 
advantage . 
 
The incumbent must have the ability to prioritize and execute tasks in a demanding situation and 
make sound decisions. He/she must be capable of working under stress and in an autonomous 
manner.  
 
The following interpersonal capabilities are required: ability to present technical facts to 
knowledgeable specialised audiences; to persuade others to a  point of view using fact; to establish 
and maintain good working relationships with colleagues; to communicate information in a clear 
way; to make technical presentations; to work as a member of a team while working 
independently to achieve his/her object ives. 
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  Work Experience:  
 
At least three  years' experience pertinent to the functions and the size of the WTO environment as  
described above . 
 
Languages:  
 
Excellent knowledge of English, including an ability to write accurately and concisely 
(documentation,  procedures, processes) and make presentations if requested. A good knowledge 
of French will be considered as an advantage.  
 
Additional Information:  
 
The position may be offered at a lower grade if the selected candidate does not fully meet all the 
require d qualifications.  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO may use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also invol ve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
 
Candidates not selected whose performance in the selection process nevertheless shows them to 
be suitable for a similar position may be kept on a roster for up to  12 months, and may 
subsequently be called upon as and when the need arises for additional resources.  
______________________________________________________________________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW  
______________________________________________________________________  
Please note that all candidates must complete a n online application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All applicants are encoura ged to apply online as soon as possible after the vacancy has  
been posted and well before the closing date – Central European Time (CET) –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEP TED 
 
The WTO is a non -smoking environment.