OFFICE( 18)/104 
18-7824 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/18-71 Issued on:  12 December  2018 
 
Title:  IT Solutions Analyst  Application Deadline (CET):  9 January 2019 
 
Grade:  7 
 Division:  Information Technology Solutions  
Contract Type:  Fixed -term 
 
Starting Salary:  CHF 88,890 net per annum  
(approximate)  
 Duration:  Two years with the possibility of 
extension  
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pension 
Plan Regulations.  
The World Trade Organization offers an attractive compensation package 
including an annual net salary (subject to mandatory deductions for pension 
contributions and health insurance), dependency benefits, pension plan, health 
insurance scheme, separation g rant, and 30 days annual leave. Benefits for 
internationally recruited staff may include travel and removal expenses on 
appointment and separation, installation grant, education grant, rental subsidy, 
and home leave.  
Additional information on the compensa tion package is provided on the WTO 
website : https://www.wto.org/english/thewto_e/vacan_e/compensation_e.htm   
 
 
The Secretariat of the WTO is seeking to fill a position of IT Solutions  Analyst  in the 
Information and Technology Solutions Division . 
 
The Information Technology  Solutions Division aims at delivering best in class IT Services within the 
Secretariat ranging from infrastructure to applications. With close to 20 staff m embers, the IT 
Applications Solutions Branch , applying modern technologies and methods , is responsible  for the  
optimal delivery and maintenance of all applications used within WTO . This includes  approximately 
100 live applications covering around 10 missio n critical ones, mixing off -the-shelves technologies 
(e.g. Oracle e:Business Suite, Qlikview) and custom built technologies (e.g. .Net + SQL with an 
increasing number of PHP and Open Source).  
 
 
General Functions  
 
Reporting to the Chief of Section , the incumbent is responsible for the following functions:  
 
1. Contribute to building and maintaining close  working  relationship s with designated divisions 
within WTO. Understand the needs of the divisional partners, contribute to agreeing appropriate 
levels of  service required and work accordingly to build and improve their capacity using Information 
Technology.  
 
2. Develop, implement and maintain IT solutions that meet divisional partners' needs and assure 
their optimal quality versus cost ratio. This include s: business and systems analysis, design, 
prototyping and development, systems integration, managing the project development cycle, 
database design and administration, supervising external consultants etc. Leverage implementation 
of readily available soluti ons wherever possible  and strive to e nsure the delivery of projects according 
to agreed  time, budget and scope.  
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  3. Assure compliance of technical solutions with the WTO architectural and technological 
standards. Keep up to date with rapid changes in Inform ation Technology and adapt to these 
changes.  
 
4. Assist divisional partners with follow ing the project management  cycle and ensure compliance 
with procurement processes . 
  
5. Ensure that solutions are properly documented and provide appropriate training to  users.  
 
6. Establish and maintain relationships with external business partners so as to optimize 
maintenance and implementation timing, cost and quality , and to ensure access to up -to-date 
competencies.  
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
An advanced  university degree in Computer Science, Information Technology, IT Engineering or 
related field.  Alternatively, theoretical knowledge and/or proven professional expertise equivalent to 
an advanced university degree in addition to a basic university degree in Computer Science, 
Information Technology, IT Engineering or related field  may be considered.  
 
Knowledge and Skills:  
 
Technical Knowledge and Skills:  
 
Knowledge and at least three  years of practical experience in developing enterprise level web 
solutions  using PHP and the Laravel framework is essential.  
Knowledge of and practical experience developing applications using MS SQL Server  and MySQL  - 
database modelling and proficiency in SQL programming as well as experience with and knowledge 
of JavaScript a nd CSS frameworks is also essential.  
 
Excellent m astery of business and systems analysis ; excellent project management skills including 
application development and change management aspects ; excellent knowledge of database design 
and implementation ; excellent knowledge of service and object -oriented programming, stand -alone 
and multi -tiered distributed applications development techniques ; excellent systems architecture 
expertise  and e xpertise in data migration and manipulation; practical experience in  building secure 
web applications in accordance with the latest standards and techniques . 
 
Knowledge of the following domains would be an advantage: data integration middleware; data 
warehousing ; business intelligence; data science; internet and intranet ap plications development . 
 
Behavioural Skills:  
 
The incumbent should  be a team player with good communication skills and demonstrated ability to 
coordinate cross -functional work teams toward task completion. He/she must have the ability to 
relate to and build relationships with a variety of people both inside and outside the organisation ; to 
present technical facts to knowledgeable specialised audiences; to persuade others to a point of view 
using facts and; to face and c ope with conflict situations with colleagues.  
 
Work Experience:  
 
At least three  years  of experience in systems analysis and/or applications  development  with a 
significant portion in a role in direct relation with clients.  
 
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  Languages:  
 
Working knowledge of English ( at a level corresponding or equivalent to a minimum of B2 according 
to the Common European Framework o f Reference for Languages (CEFR) ) is mandatory. Knowledge 
of French or Spanish would be an advantage.  
Shortlisted candidates  will be asked to provide proof of their language skills under a recognized 
framework  (e.g. CEFR, IELTS, etc.)  unless the language in question is their mother tongue. The 
language skills of shortlisted candidates who are unable to provide proof of their la nguage proficiency 
will be assessed as part of the selection process.  
 
 
Additional Information:  
 
The position may be offered at a lower grade if the selected candidate does not fully meet all the 
required qualifications.  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO may use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment c entres, interviews and reference checks.  
 
Candidates not selected whose performance in the selection process nevertheless shows them to be 
suitable for a similar position may be kept on a roster for up to 12 months, and may subsequently 
be called upon as a nd when the need arises for additional resources.  
_____________________________________________________________________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIEW  
______________________________________________________________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitme nt website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All applicants are encouraged to apply online as soon as possible after the vacancy has  
been posted and well before the closing date – Central  European Time (CET) –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.