OFFICE( 20)/12 
20-0866 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.  
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Vacancy Notice No.:  EXT/F/ 20-9 Issued on:  4 February 2020 
 
Title:  Conference Office Assistant  Application Deadline:  3 March  2020 
 
Grade:  4 
 Division:  Administration and General 
Services  
 Contract Type:  Fixed -term 
 
Starting Salary:  CHF 65,729  net per annum  
(approximate)  Duration:  Two years with the possibility of 
extension.  
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package including 
an annual net salary (subject to mandatory deductions for pension contributions 
and health insurance), dependency  benefits, pension plan, health insurance 
scheme, separation grant, and 30 days annual leave.  Benefits for internationally 
recruited staff may include travel and removal expenses on appointment and 
separation, installation grant, education grant, rental su bsidy, and home leave.  
Additional information on the compensation package is provided on the 
WTO website:  
https://www.wto.org/english/thewto_e/vacan_e/compensation_e.htm  
 
 
The Secretariat of the WTO is seeking to fill the position of Conference Office Assistant in 
the Conferences and Visitors Services Section of the Administration and General Services 
Division . 
 
The Conferences and Visitors Service s provide a range of high -quality services , ensuring 
that delegates, guests and visitors to the WTO feel welcome and oriented to the facilities. 
The Services  help ensure that meetings, both in the WTO and in other locations, are 
effectively and efficiently scheduled and supported. They also provide driving services to 
Senior Management and VIPs thereby supporting the WTO Secretariat in achieving its 
objectives . 
 
 
General Functions  
 
Reporting to the Section Manager and under the lead of the Conference Office Unit team leader, the 
incumbent will perform all the tasks required for allocation and reservation of meeting rooms. Key 
functions include the following:  
  
1. Respond to requests for meeting rooms, assign rooms in accordance with the specific 
requirements of the requesters; advise requesters on the services provided by the Section.  
 
2. Liaise with colleagues in the Section to ensure the smooth running of meetings; liaise with the 
counterpart in the Languages, Documentation and Information Management Divisio n in charge of  
interpreters to ensure that enough interpreters are recruited in time.  
 
3. Represent the Conference Office at meetings with Facilities Management and Security 
Sections.  
OFFICE( 20)/12 
 
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4. Provide ad -hoc administrative support to the Section including taki ng minutes of Section 
meetings and undertaking procurement related processes through ORACLE iProc.  
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
Completed secondary education.  
 
Knowledge and Skills:  
 
Technical knowledge and skills:  
 
Good knowledge of Microsoft Office suite such as Word, Excel and PowerPoint.  
Knowledge of and experience with procurement processes and the iProc software will be considered 
an advantage.  
Good understanding of the WTO and its structure/organization.   
 
Behavioural skills:  
 
Excellent planning and organizations skills.  
Ability to work under pressure.  
Client service and solutions -oriented mindset.  
The following interpersonal capabilities are required: to communicate clearly and understand 
information; to relate to and build re lationships with colleagues; to work as a member of a group, 
relating to others, while working independently to achieve his/her objectives; tact and diplomacy.  
An open mindset to learn the work of the Conference Services Section (including specific softwar e) 
is a must.  
 
Work Experience:  
 
Three to four years of relevant professional experience, including performing administrative tasks, 
is required.  
 
Languages:  
 
Proficient in English and French both orally and in writing. Knowledge of Spanish would be an 
advantage.  
 
English and French language s are required at a level corresponding or equivalent to a minimum of 
B2 according to the Common European Framework of Ref erence for Languages (CEFR). Shortlisted 
candidates will be assessed on their language skills as part of the selection process and may be 
asked to provide proof of their language skills under a recognized framework (e.g. CEFR, IELTS, UN 
Language Proficienc y Exam, etc.)  
 
Additional Information:  
 
The position may be offered at a lower grade if the selected candidate does not fully meet all the 
required qualifications.  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO may use various  communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
 
Candidates not selected whose performance in the selection process nevertheless shows them to be 
suitable for a similar position may be kept on a roster for up to 12 months, and may subsequently 
be called upon as and when the need arises for additional resources.  OFFICE( 20)/12 
 
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APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN INTERVIE W 
______________________________________________________________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All applicants are encouraged to apply online as soon as possible after the vacancy has  
been posted and well before the closing date – Geneva (Switzerland) time –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.