KENYA STANDARD  DKS 2952 -2:2021  
ICS 33.030.  
First Edition  
  
 © KEBS 2021   
  
Accessibility ― ICT products and services  
Part 2: Conformance  
 
 DKS 2952 -2:2021  
ii © KEBS 2021  – All rights reserved  
 TECHNICAL COMMITTEE REPRESENTATION  
The following organizations were represented on the Technical Committee:  
University of Nairobi  
The Judiciary of Kenya  
Ministry of Health  
Kenya Agricultural and Livestock Research Organization (KARLO ) 
Communications Author ity (CA)  
Kenya institute of blind  
National youth council (NYC)  
Kenya national association of deaf (KNAD)  
Information Communication Technology Authority  
Kenya Airport Authority (KAA)  
Ministry of Devolution  
Directorate of Occupational safety and Health Services  
Elimu Holdings Ltd.  
AMREF , Kenya  
Ministry of Public Services, Gender, Senior Citizens Affairs  
Kenya Bureau of Standards — Secretariat  
REVISION OF KENYA STANDARDS  
In order to keep abreast of progress in industry, Kenya Standards shall be regularly reviewed.  Suggestions for 
improvements to published standards, addressed to the Managing Director, Kenya Bureau of Standards, are 
welcome.  
© Kenya Bureau of Standards, 2021  
Copyright. Users are reminded that by virtue of Section 25 of the Copyright Act, C ap. 130 of 2001 of  the Laws of Kenya, copyright subsists 
in all Kenya Standards and except as provided under Section 25 of this Act, no Kenya Standard produced by Kenya Bureau of Sta ndards 
may be reproduced, stored in a retrieval system in any form or tran smitted by any means without prior permission in writing from the 
Managing Director.   KENYA STANDARD  DKS 2952 -2:2021  
ICS 33.030.  
First  Edition  
 
© KEBS 2021  – All rights reserved  iii 
  Accessibility ― ICT products and services  
Part 2: Conformance  
 
Kenya Bureau of Standards,  Popo Road, Off Mombasa Road,  
P.O. Box 54974 - 00200,  Nairobi, Kenya  
 +254 020  6948000, + 254 722202137, + 254 734600471  
 info@kebs.org  
 @KEBS_ke  
 Kenya  bureau of standards (kebs)  
  
  
  
  
DKS 2952 -2:2021  
iv © KEBS 2021  – All rights reserved  
 Foreword  
Technology is making it possible for people to accomplish many things more efficiently and independently. In 
order to  accommodate all people in the society, inclusive design and universal design principles should be 
integrated in products and services. Assistive technology is widely adopted to ensure that persons with disability 
are able to access products and services. Accessibility is based on the principle of diversity and inclusion. A 
combination of ICT and Assistive technology makes it possible to compensate for lack of ability. This standard 
provides guidelines for ensuring that products, services and opportunities are made accessible to all, including 
persons with disability.  
The development of this standard is in response to the National Information, Communications and Technology 
(ICT) Policy of Kenya issued in 2019.  
This KS 2952  consists of the following series o f standards with the general title Accessibility ― ICT Products 
and Services.  
― Part 1, Requirements  
― Part 2, Conformance  
This part 2 of this standard provides determination of conformance with the individual requirements given in part 
1 of this standard.  The test descriptions and evaluation methodology included in this standard are elaborated 
to a level of detail compliant with ISO/IEC 17007, so that conformance testing can give conclusive results  
During the preparation of this standard, reference was made to the following documents:  
EN 301 -549 V3.2.1:2021 -03, Accessibility Requirements for ICT Products and Services  
The National Information, Communications and Technology (ICT) Policy, 2019.  
The Data protection Act, 2019, Part IV — Principles and Obligat ions of personal data Protection  
Acknowledgement is hereby made for the assistance derived from these sources.  
 
 
 
. 
 
 DKS 2952 -1: 2021  
© KEBS 2021  – All rights reserved  v 
  Contents  Page 
Foreword  ................................ ................................ ................................ ................................ ...................  iv 
1 Scope  ................................ ................................ ................................ ................................ .............  1 
2 Normative references  ................................ ................................ ................................ ...................  1 
3 Terms and definitions  ................................ ................................ ................................ ..................  1 
4 Symbols and abbreviations  ................................ ................................ ................................ .........  2 
5 Functional performance principles  ................................ ................................ ............................  2 
6 Generic requirements  ................................ ................................ ................................ ..................  2 
6.1 Closed f unctionality  ................................ ................................ ................................ .....................  2 
6.1.3  Non-visual access  ................................ ................................ ................................ ........................  2 
6.1.4  Functionality closed to text  enlargement  ................................ ................................ ..................  9 
6.1.5  Visual output for auditory  information  ................................ ................................ .......................  9 
6.1.6  Operation without keyboard  interface  ................................ ................................ ........................  9 
6.1.7  Access without  speech  ................................ ................................ ................................ ..............  10 
6.2 Activation of accessibility  features  ................................ ................................ ..........................  10 
6.3 Biometrics  ................................ ................................ ................................ ................................ ... 10 
6.4 Preservation of accessibility information during  conversion  ................................ ...............  11 
6.5 Operable  parts  ................................ ................................ ................................ ............................  12 
6.5.1  Means of  operation  ................................ ................................ ................................ .....................  12 
6.5.2  Operable part  discernibility  ................................ ................................ ................................ ....... 12 
6.6 Locking or toggle  controls  ................................ ................................ ................................ ........  12 
6.6.1  Tactile or auditory status  ................................ ................................ ................................ ...........  12 
6.6.2  Visual status  ................................ ................................ ................................ ...............................  13 
6.7 Key repeat  ................................ ................................ ................................ ................................ ... 13 
6.8 Double -strike key  acceptance  ................................ ................................ ................................ ... 13 
6.9 Simultaneous user  actions  ................................ ................................ ................................ ........  14 
7 ICT with two -way voice communication  ................................ ................................ ..................  14 
7.1 Audio bandwidth for speech  ................................ ................................ ................................ ..... 14 
7.2 Real -Time Text (RTT) functionality  ................................ ................................ ...........................  14 
7.2.1  RTT provision  ................................ ................................ ................................ .............................  14 
7.2.2  Display of RTT  ................................ ................................ ................................ ............................  15 
7.2.3a)  Interoperability  (a) ................................ ................................ ................................ ......................  17 
7.2.3b)  Interoperability  (b) ................................ ................................ ................................ ......................  18 
7.2.3c)  Interoperability  (c) ................................ ................................ ................................ ......................  19 
7.2.3d) Interoperability  (d) ................................ ................................ ................................ ......................  19 
7.2.4  RTT responsiveness  ................................ ................................ ................................ ..................  20 
7.3 Caller  ID ................................ ................................ ................................ ................................ ....... 20 
7.4 Alternatives to access voice -based  services  ................................ ................................ ..........  20 
7.5 Video  communication  ................................ ................................ ................................ ................  21 
7.5.1  General  ................................ ................................ ................................ ................................ ........  21 
7.5.2  Resolution  ................................ ................................ ................................ ................................ ... 21 
7.5.3  Frame  rate ................................ ................................ ................................ ................................ ... 21 
7.5.4  Synchronization between audio and  video  ................................ ................................ ..............  21 
7.5.5  Visual indicator of audio with  video  ................................ ................................ .........................  22 
7.5.6  Speaker identification with video (sign language)  communication  ................................ ...... 22 
7.6 Alternatives to access vid eo-based  services  ................................ ................................ ..........  22 
8 ICT with video  capabilities ................................ ................................ ................................ .........  22 
8.1 Caption processing  technology  ................................ ................................ ................................  22 
8.1.1  Captioning  playback  ................................ ................................ ................................ ..................  23 
8.1.2  Captioning  synchronization  ................................ ................................ ................................ ...... 23 
8.1.3  Preservation of  captioning  ................................ ................................ ................................ ........  23  
vi © KEBS 2021  – All rights reserved  
 8.1.4  Captions  characteristics  ................................ ................................ ................................ ...........  24 
8.1.5  Spoken  subtitles  ................................ ................................ ................................ ........................  24 
8.2 Audio description  technology  ................................ ................................ ................................ .. 24 
8.2.1  Audio description  playback  ................................ ................................ ................................ ...... 24 
8.2.2  Audio description  synchronization  ................................ ................................ ..........................  25 
8.2.3  Preservation of audio  description  ................................ ................................ ............................  25 
8.3 User controls for captions and audio  description  ................................ ................................ . 25 
9 Hardware  ................................ ................................ ................................ ................................ ..... 25 
9.1 General  ................................ ................................ ................................ ................................ ........  25 
9.1.1  Generic  requirem ents ................................ ................................ ................................ ................  25 
9.1.2  Standard connections  ................................ ................................ ................................ ...............  26 
9.1.3  Colour  ................................ ................................ ................................ ................................ .........  26 
9.2 Hardware products with speech  output  ................................ ................................ ..................  26 
9.2.1  Speech volume gain  ................................ ................................ ................................ ..................  26 
9.2.2  Magnetic  coupling  ................................ ................................ ................................ .....................  27 
9.3 Stationary  ICT ................................ ................................ ................................ .............................  27 
9.3.1  General  ................................ ................................ ................................ ................................ ........  27 
9.3.2  Forward or sid e reach  ................................ ................................ ................................ ...............  27 
9.3.3  Forward  reach  ................................ ................................ ................................ ............................  28 
9.3.4  Side reach  ................................ ................................ ................................ ................................ ... 32 
9.3.5  Clear floo r or ground  space  ................................ ................................ ................................ ...... 34 
9.3.6  Visibility  ................................ ................................ ................................ ................................ ...... 35 
9.3.7  Installation  instructions  ................................ ................................ ................................ ............  36 
9.4 Mechanically operable  parts  ................................ ................................ ................................ ..... 36 
9.4.1 Numeric  keys  ................................ ................................ ................................ ..............................  36 
9.4.2  Operation of mechanical  parts  ................................ ................................ ................................ . 36 
9.4.3  Keys, tickets and fare  cards  ................................ ................................ ................................ ..... 37 
9.5 Tactile indication of speech  mode  ................................ ................................ ...........................  37 
10 Web  ................................ ................................ ................................ ................................ .............  37 
10.1  General  ................................ ................................ ................................ ................................ ........  37 
10.2  Perceivable  ................................ ................................ ................................ ................................ . 37 
10.2.1  Text alte rnatives ................................ ................................ ................................ .........................  37 
10.2.2  Time -based  media  ................................ ................................ ................................ ......................  38 
10.2.3  Adaptable  ................................ ................................ ................................ ................................ .... 40 
10.2.4  Distinguishable  ................................ ................................ ................................ ..........................  41 
10.3  Operable  ................................ ................................ ................................ ................................ ..... 44 
10.3.1  Keyboard  accessible  ................................ ................................ ................................ .................  44 
10.3.2  Enough  time ................................ ................................ ................................ ...............................  45 
10.3.3  Seizures and physical  reactions  ................................ ................................ ..............................  46 
10.3.4  Navigable  ................................ ................................ ................................ ................................ .... 46 
10.3.5  Input  modalities  ................................ ................................ ................................ .........................  48 
10.4  Understandable  ................................ ................................ ................................ ..........................  50 
10.4.1  Readabl e ................................ ................................ ................................ ................................ ..... 50 
10.4.3  Input  assistance  ................................ ................................ ................................ .........................  52 
10.5  Robust  ................................ ................................ ................................ ................................ .........  53 
10.5.1  Compatible  ................................ ................................ ................................ ................................ . 53 
10.6  WCAG 2.1 AA A Success Criteria  ................................ ................................ .............................  54 
10.7  WCAG 2.1 conformance  requirements  ................................ ................................ ....................  54 
11 Non-web documents ................................ ................................ ................................ ..................  55 
11.1  General  ................................ ................................ ................................ ................................ ........  55 
11.2  Perceivable  ................................ ................................ ................................ ................................ . 55 
11.2.1  Text alternatives  ................................ ................................ ................................ .........................  55 
11.2.2  Time -based  media  ................................ ................................ ................................ ......................  55 
11.2.3  Adaptable  ................................ ................................ ................................ ................................ .... 56 
11.2.4  Distingui shable  ................................ ................................ ................................ ..........................  58 
11.3  Operable  ................................ ................................ ................................ ................................ ..... 61 
11.3.1  Keyboard  accessible  ................................ ................................ ................................ .................  61 
11.3.2  Enough  time ................................ ................................ ................................ ...............................  62 DKS 2952 -1: 2021  
© KEBS 2021  – All rights reserved  vii 
  11.3.3  Seizure s and physical  reactions  ................................ ................................ ...............................  63 
11.3.4  Navigable  ................................ ................................ ................................ ................................ ..... 63 
11.3.5  Input  modalities  ................................ ................................ ................................ ..........................  65 
11.4  Understandable  ................................ ................................ ................................ ..........................  66 
11.4.1  Readabl e ................................ ................................ ................................ ................................ ...... 66 
11.4.2  Predictable  ................................ ................................ ................................ ................................ .. 67 
11.4.3  Input  assistance  ................................ ................................ ................................ .........................  67 
11.5  Robust  ................................ ................................ ................................ ................................ .........  69 
11.5.1  Compatible  ................................ ................................ ................................ ................................ .. 69 
11.6  Caption  positioning  ................................ ................................ ................................ ....................  69 
11.7  Audio description  timing  ................................ ................................ ................................ ...........  69 
12 Software  ................................ ................................ ................................ ................................ ...... 70 
12.1  General  ................................ ................................ ................................ ................................ ........  70 
12.2  Perceivable  ................................ ................................ ................................ ................................ .. 70 
12.2.1  Text alternatives  ................................ ................................ ................................ .........................  70 
12.2.2  Time -based  media  ................................ ................................ ................................ ......................  70 
12.2.3  Adaptable  ................................ ................................ ................................ ................................ .... 73 
12.2.4  Distinguishable  ................................ ................................ ................................ ...........................  76 
12.2.4.1  Use of  colour  ................................ ................................ ................................ .......................  76 
12.2.4.2  Audio control  ................................ ................................ ................................ .......................  76 
12.3  Operable  ................................ ................................ ................................ ................................ ...... 79 
12.3.1  Keyboard  accessible  ................................ ................................ ................................ ..................  79 
12.3.2  Enough  time ................................ ................................ ................................ ................................  81 
12.3.3  Seizure s and physical  reactions  ................................ ................................ ...............................  82 
12.3.4  Navigable  ................................ ................................ ................................ ................................ ..... 82 
12.3.5  Input  modalities  ................................ ................................ ................................ ..........................  84 
12.4  Understandable  ................................ ................................ ................................ ..........................  85 
12.4.1  Readabl e ................................ ................................ ................................ ................................ ...... 85 
12.4.2  Predictable  ................................ ................................ ................................ ................................ .. 86 
12.4.3  Input  assistance  ................................ ................................ ................................ .........................  87 
12.5  Robust  ................................ ................................ ................................ ................................ .........  88 
12.5.1  Compatible  ................................ ................................ ................................ ................................ .. 88 
12.6  Interoperability with assistive  technology  ................................ ................................ ...............  91 
12.6.1  Closed  functionality  ................................ ................................ ................................ ...................  91 
12.6.2  Accessibility  services  ................................ ................................ ................................ ................  91 
12.7  Documented accessibility  usage  ................................ ................................ ............................  100 
12.7.1  User control of accessibility  features  ................................ ................................ ....................  100 
12.7.2  No disruption of accessibility  features  ................................ ................................ ..................  100 
12.8  User preferences  ................................ ................................ ................................ ......................  100 
12.9  Authori ng tools  ................................ ................................ ................................ .........................  100 
12.9.1  General (informative)  ................................ ................................ ................................ ...............  100 
12.9.2  Content  technology  ................................ ................................ ................................ ..................  101 
12.9.3  Accessible content  creation  ................................ ................................ ................................ .... 101 
13 Documentation and support  services  ................................ ................................ ....................  103 
13.1  Product  documentation  ................................ ................................ ................................ ...........  103 
13.1.1  Accessibility and compatibility  features  ................................ ................................ ................  103 
13.1.2  Accessible  documentation  ................................ ................................ ................................ ...... 104 
13.2  Support  services  ................................ ................................ ................................ ......................  104 
13.2.1  General  ................................ ................................ ................................ ................................ ...... 104 
13.2.2  Information on accessibility and compatibility  features  ................................ ......................  104 
13.2.3  Effective  communication  ................................ ................................ ................................ .........  104 
13.2.4  Accessible  documentation  ................................ ................................ ................................ ...... 105 
14 ICT providing relay or emergency service  access  ................................ ................................  105 
14.1  Relay service  requirements  ................................ ................................ ................................ ..... 105 
14.1.1  General  ................................ ................................ ................................ ................................ ...... 105 
14.1.2  Text relay  services ................................ ................................ ................................ ....................  105 
14.1.3  Sign relay  services  ................................ ................................ ................................ ...................  106 
14.1.4  Lip-reading relay  services  ................................ ................................ ................................ ....... 106  
viii © KEBS 2021  – All rights reserved  
 14.1.5  Captioned telephony  services  ................................ ................................ ................................  106 
14.1.6  Speech to speech relay  services  ................................ ................................ ...........................  106 
14.2  Access to relay  services  ................................ ................................ ................................ .........  106 
14.3  Access to emergency  services  ................................ ................................ ..............................  107 
14.3.1  Two way communication  ................................ ................................ ................................ ........  107 
14.3.2  Lighting communication  ................................ ................................ ................................ .........  107 
Bibliography  ................................ ................................ ................................ ................................ ..........  108 
 
 
  
 KENYA STANDARD  DKS 2952 -2: 2021  
 
© KEBS 2021 y – All rights reserved  1 
 Accessibility ― ICT products and services : Part: 2 Conformance  
1 Scope  
 This part 2 of KS 2952 specifies the means necessary to determine conformance with the individual 
requirements given in part 1 of this standard.  
Empty clauses have been inserted in order to make the numbering of this part 2 reflect the clause numbers in 
part 1 of the standard.  
2 Normative references  
The following referenced documents referred to in the text in such a way that some or all of their content 
constitutes requirements of this document. For dated references, only the edition cited applies. For undated 
references, the latest edition of the referenced document (including any amendments) applies.  
ANSI/IEEE C63.19 (2011): American National Standard Method of Measurement of Compatibility between 
Wireless Communication Devices and Hearing Aids  
ANSI/TIA -4965: Telecommunicatio ns telephone terminal equipment receive volume control requirements for 
digital and analog wireline handset terminals.  
ETSI ES 200 381 -1 (V1.2.1) (October 2012): Telephony for hearing impaired people; Inductive coupling of 
telephone earphones to hearing ai ds; Part 1: Fixed -line speech terminals.  
ETSI ES 200 381 -2 (V1.1.1) (October 2012): Telephony for hearing impaired people; Inductive coupling of 
telephone earphones to hearing aids; Part 2: Cellular speech terminals.  
ETSI ETS 300 381 (Edition 1) (December 1994): Telephony for hearing impaired people; Inductive coupling of 
telephone earphones to hearing aids.  
ETSI ES 202 975: Human Factors (HF); Requirements for relay services Web Content Accessibility 
Guidelines 2.0 (WCAG) 2.0 . 
IETF RFC 4103 (2005): "RTP Pa yload for Text Conversation".  
ISO/IEC 40500:2012: Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0  
KS ISO 21542: "Building construction - Accessibility and usability of the built environment  
KS 2952  – 1; Accessibility ― ICT prod ucts and services: Part: 2 Requirements  
Recommendation ITU -T V.18 (2000): "Operational and interworking requirements for DCEs operating in the 
text telephone mode".  
Web Content Accessibility Guidelines (WCAG) 2.1  
3 Terms and definitions  
For the purposes of  this document, the following terms and definitions and those given in [KS 2952 part 1  apply.  
ISO and IEC maintain terminological databases for use in standardization at the following addresses:  
• IEC Electropedia: available at https://www.electropedia.o rg  
2 © KEBS:2021:  – All rights reserved  
 • ISO Online browsing platform: available at https://www.iso.org/obp  
3.1 
pass  
ICT functionality meets the specific requirement in part 1 of the standard  
3.2 
fail 
ICT functionality has not met the specific requirement in part 1 of the standard  
3.3 
non-testable:  
ICT functionality to be tested is non -existent or is not available  
3.4 
not applicable  
there is no claim that the ICT functionality complies to the specific requirement, or the ICT  
4 Symbols and abbreviations  
For the purposes of this document,  the Symbols and Abbreviations given in KS 2952  -1 apply.  
5 Functional performance principles  
Refer to clause 5 of KS 2952 -1 
6 Generic requirements  
6.1 Closed functionality  
6.1.1  Introduction  
Clause 6.1.1 of part 1 is informative and does not contain requirements for testing.  
6.1.2  General  
6.1.2.1  Closed functionality  
See clauses 6.2 to 14 of part 1, as applicable.  
6.1.2.2  Assistive technology  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT has closed functionality.  
Procedure  Determine the closed functions of the ICT.  
2. Check that the tests 6.1.3 to 6.1.6 of part 1 can be carried out without the 
attachment or installation of any assistive technology except personal headsets 
or inductive loops.  
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.3  Non-visual access  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  3 
 6.1.3.1  Audio output of visual information  
Type of 
assessment  Testing  
Pre-conditions  1.  Visual information is needed to enable the use of those functions of the ICT 
that are closed to assistive technology for screen reading.  
Procedure  1. Determine the functions of the ICT closed to screen reading.  
2. Check that they are all operable using audio output access.  
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.3.2  Auditory output delivery including speech  
Type of 
assessment  Inspection  
Pre-conditions  1.  Auditory output is provided as non -visual access to closed functionality.  
Procedure  1. Check that the auditory output is delivered by a mechanism included in or 
provided with the ICT.  
2. Check that the auditory output is delivered by a personal headset that can be 
connected through a 3.5 mm audio jack or an industry standard connection 
without requiring the use of vision.  
Result  Pass: Check 1 or 2 is true  
Fail: Checks 1 and 2 are false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.3.3  Auditory output correlation  
Clause 6.1.3.3 of part 1 is informative only and contains no requirements for test. 
   
4 © KEBS:2021:  – All rights reserved  
 6.1.3.4  Speech output user control  
Type of 
assessment  Inspection  
Pre-conditions  1. Speech output is provided as non -visual access to closed functionality.  
Procedure  1. Check that the speech output is capable of being interrupted when 
requested by the user.  
2. Check that the speech output is capable of being repeated when requested 
by the user.  
Result  Pass: All checks are true  
Fail: Any check is false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.3.5  Speech output automatic interruption  
Type of 
assessment  Inspection  
Pre-conditions  1. Speech output is provided as non -visual access to closed functionality.  
Procedure  1. Determine the closed functions of the ICT.  
2. Check that the speech output for each single function is interrupted on a user 
action.  
3. Check that the speech output for each single function is interrupted when new 
speech output begins.  
Result  Pass: Check 2 and 3 are true  
Fail: Check 2 or 3 are false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.3.6  Speech output for non -text content  
Type of 
assessment  Testing  
Pre-conditions  1. Non -text content is presented to users via speech output.  
Procedure  1. Check that speech output is provided as an alternative for non -text content.  
2. Check that the non -text content is not purely for decoration.  
3. Check that the non -text content is not used only for visual formatting.  
4. Check that the speech output follows the guidance for "text alternative" described 
in WCAG 2.1, Success Criterion 1.1.1.  
Result  Pass: Checks 1,2 ,3 and 4 are true; or 1 and 2 are false; or 1 and 3 are false  
Fail: Checks 1 is true and 2 false; or 1 is true and 3 false; or 1 and 2 and 3 are true 
and 4 is false  
Not applicable: Pre -condition 1 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  5 
  
6.1.3.7  Speech output for video information  
Type of 
assessment  Testing  
Pre-conditions  1. Pre-recorded video content is needed to enable the use of closed functions of 
ICT. 
2. Speech output is provided as non -visual access to non -text content displayed 
on closed functionality.  
Procedure  1. Check that the speech output presents equivalent information for the pre -
recorded video content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
6.1.3.8  Masked entry  
Type of 
assessment  Testing  
Pre-conditions  1. Auditory output is provided as non -visual access to closed functionality.  
2. The characters displayed are masking characters.  
3. Any option to allow non -private auditory output has not been activated.  
Procedure  1. Check that the auditory output is not a spoken version of the characters entered.  
2. Check that the auditory output is known to be delivered only to a mechanism for 
private listening.  
Result  Pass: Any check is true  
Fail: All checks are false  
Not applicable: Pre-conditions 1 or 2 are not met  
 
   
6 © KEBS:2021:  – All rights reserved  
 6.1.3.9  Private access to personal data  
Type of 
assessment  Testing  
Pre-conditions  1. Auditory output is provided as non -visual access to closed functionality.  
2. The output contains data.  
3. There is an applicable privacy policy which considers that data to be private.  
Procedure  1. Check that the auditory output is only delivered through a mechanism for  private 
listening.  
2. Check that the mechanism for private listening can be connected without 
requiring the use of vision.  
3. Check that the auditory output is delivered through all user -selectable 
mechanisms.  
Result  Pass: Checks 1 and 2 or 3 are true  
Fail: Checks 1 or 2 and 3 are false  
Not applicable: Pre -conditions 1 or 3 are not met  
 
6.1.3.10  Non-interfering  audio output  
Type of 
assessment  Testing  
Pre-conditions  1. Auditory output is provided as non -visual access to closed functionality.  
2. The ICT automatically plays interfering audible output.  
Procedure  1. Check that the interfering audible output lasts no longer than three seconds.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
6.1.3.11  Private listening volume  
Type of 
assessment  Inspection  
Pre-conditions  1. The auditory output is provided as non-visual access to closed functionality.  
2. The auditory output is delivered through a mechanism for private listening.  
Procedure  1. Check that there is provision for at least one non -visual mode of operation for 
controlling the volume.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  7 
  
6.1.3.12  Speaker volume  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The auditory output is provided as non -visual access to closed functionality.  
2. The auditory output is delivered through speakers.  
Procedure  1. Check that a non -visual incremental volume control is provided.  
2. Check that output amplification up to a level of at least 65 dBA and not 
exceeding 85 dBA is available.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
6.1.3.13  Volume reset  
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The auditory output is provided as non -visual access to closed functionality.  
2. The ICT is not dedicated to a single user.  
Procedure  1. Check that a function is provided to automatically reset the volume to be at a 
level of 65 dBA or less after every use.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
   
8 © KEBS:2021:  – All rights reserved  
  
6.1.3.14  Spoken  languages  
Type of 
assessment  Testing  
Pre-conditions  1. The speech output is provided as non -visual access to closed functionality.  
2. The speech output is not proper names, technical terms, words of 
indeterminate language, and words or phrases that have become part of the 
vernacular of the immediately surrounding text.  
3. The content is not generated externally and is under the control of the ICT 
vendor.  
4. The displayed lang uages can be selected using non -visual access.  
5. The user has not selected a speech language that is different from the 
language of the displayed content.  
Procedure  1. Check that the speech output is in the same human language of the displayed 
content pr ovided.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1 or 3 are not met  
 
6.1.3.15  Non-visual error identification  
Type of 
assessment  Testing  
Pre-conditions  1. Speech output is provided as non -visual access to closed functionality.  
2. An input error is automatically detected.  
Procedure  1. Check that speech output identifies the item that is in error.  
2. Check that the speech output describes the item that is in error.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or check 2 false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  9 
 6.1.3.16  Receipts, tickets and transactional  outputs  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT is closed to visual access.  
2. The ICT provides receipts, tickets, or other outputs as a result of a self -service 
transaction.  
3. The information being checked is not printed copies of itineraries and maps.  
Procedure  1. Check that speech output is provided which includes all information necessary 
to complete or verify the transaction.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -conditions 1, 2 or 3 are not met  
6.1.4  Functionality closed to text  enlargement  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. A functionality  of the ICT is closed  to enlargement  features  of platform  or 
assistive technology.  
2. A viewing distance is specified by the  supplier.  
Procedure  1. Measure the height of a capital letter  H. 
2 Check that it subtends an angle of at least 0.7 degrees at the specified  viewing 
distance.  
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -conditions 1 or 2 are not met  
 
6.1.5  Visual output for auditory  information  
Type of 
assessment  Inspection  
Pre-conditions  1. Pre -recorded auditory information is needed to enable the use of closed 
functions of ICT.  
Procedure  1. Check that the visual information is equivalent to the pre -recorded auditory 
output.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.1.6  Operation without keyboard  interface  
6.1.6.1  Closed  functionality  
Type of 
assessment  Inspection   
10 © KEBS:2021:  – All rights reserved  
 Pre-conditions  1. ICT functionality is closed to keyboards or keyboard interfaces.  
Procedure  1. Check that all functionality is operable without vision.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
6.1.6.2  Input  focus  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT functionality is closed to keyboards or keyboard  interfaces.  
2. Input focus can be moved to a user interface  element.  
Procedure  1. Check that it is possible to move the input focus away from that element using 
the same mechanism.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
6.1.7  Access without  speech  
Type of 
assessment  Inspection  
Pre-conditions  1. Speech is needed to enable the use of closed functions of ICT.  
Procedure  1. Check that the closed functions can  be enabled by an alternative input 
mechanism that does not require speech.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.2 Activation of accessibility  features  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has documented accessibility features to meet a specific need.  
Procedure  1. Check that it is possible to activate those accessibility features without relying 
on a method that does not support that need.  
Result  Pass: Check 1 is true 
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.3 Biometrics  
Type of 
assessment  Test 1  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  11 
 Pre-conditions  1. The ICT uses biological characteristic for user identification.  
Procedure  1. Check that more than one biological means can be used for user identification.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
Type of 
assessment  Test 2  
Pre-conditions  1. The ICT uses biological characteristic for control of ICT.  
Procedure  1. Check that more than one biological means can be used for control of ICT.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
6.4 Preservation of accessibility information during  conversion  
Type of 
assessment  Inspection  
Pre-conditions  1. The non -proprietary information provided for accessibility is  documented.  
2. The ICT converts information or  communication.  
3. The non-proprietary  information  provided  for accessibility  can be contained  in 
the destination  format.  
4. The non-proprietary  information  provided  for accessibility  can be supported  by 
the destination  format.  
Procedure  1. Check that the non -proprietary information provided for accessibility is 
preserved when the ICT converts information or communication.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, 3 or 4 is not met  
 
   
12 © KEBS:2021:  – All rights reserved  
 6.5 Operable  parts  
6.5.1  Means of  operation  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT has operable parts that require grasping, pinching, or twisting 
of the wrist to operate.  
Procedure  1. Check that there is an accessible alternative means of operation that 
does not require these actions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition  1 is not met.  
6.5.2  Operable part  discernibility  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT has operable parts.  
Procedure  1. Identify that there is a means to discern each operable part without  
vision.  
2. Check that the action associated with  the operable part has not been 
performed when using the means to discern each operable part of step  1. 
Result  Pass: Checks 1 and 2 are true  
Fail: Checks 1 or 2 are false  
Not applicable: Pre -condition 1 is not met.  
 
6.6 Locking or toggle  controls  
6.6.1  Tactile or auditory status  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has a locking or toggle  control.  
2. The locking or toggle control is visually presented to the  user.  
Procedure  1. Check that there is at least one mode of operation where the status of all locking  or 
toggle controls can be determined through touch without operating the  control.  
2. Check that there is at least one mode of operation where the status of all locking  or 
toggle controls can be determined through sound without operating the  control.  
Result  Pass: Check 1 or 2 is true  
Fail: Checks 1 and 2 are false  
Not applicable: Pre -condition 1 or 2 is not met  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  13 
 6.6.2  Visual status  
6.7 Key repeat  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT has a key repeat function or a keyboard or keypad where key repeat  
is provided.  
2. The key repeat cannot be turned  off. 
Procedure  1. Check that the delay before key repeat can be adjusted to at least 2  seconds.  
2. Check that the key repeat rate can be adjusted to 2 seconds per  character.  
3. Check that the key repeat cannot be turned off  
Result  Pass: Checks 1, 2 and 3 are true  
Fail: Check 1,2 or 3 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
6.8 Double -strike key  acceptance  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT has a keyboard or keypad.  
Procedure  1. Check that there is a mechanism that allows adjustment of the delay after any 
keystroke, during which an additional key -press will not be accepted if it is 
identical to the previous keystroke.  
2. Adjust that mechanism to its maximum setting.  
3. Press any k ey. 
4. After a delay of 0.5 seconds press the same key as that pressed in step 3.  
5. Check whether the keystroke of step 4 has been accepted.  
Result  Pass: Check 1 is true and check 5 is false  
Fail: Check 1 is false or check 5 is true  
Not applicable: Pre-condition 1 is not met.  
 
  Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has a locking or toggle  control.  
2. The locking or toggle control is presented to the  user.  
Procedure  1. Check that there is at least one mode of operation where the status of all locking 
or toggle controls can be visually determined when the control is presented.  
Result  Pass: Check 1 is true 
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met   
14 © KEBS:2021:  – All rights reserved  
  
6.9 Simultaneous user  actions  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT has a mode of operation requiring simultaneous user actions.  
Procedure  1. Check that there is a mode of operation that does not require simultaneous  
user actions.  
2. Determine all the user controllable functions of the ICT.  
3. Check that each user controllable function can be operated with a single user  
action.  
Result  Pass: Check 3 is true  
Fail: Check 3 is false for all modes of operation  
Not applicable: Pre -condition 1 is not met.  
 
7 ICT with two -way voice communication  
7.1 Audio bandwidth for speech  
Type of 
assessment  Measurement  
Pre-conditions  1. The ICT under test provides two -way voice communication.  
Procedure  1. Check that the ICT  can encode and decode audio with a frequency range with 
an upper limit of at least 7 000 Hz.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
7.2 Real -Time Text (RTT) functionality  
7.2.1  RTT provision  
7.2.1.1  RTT communication  
Type of assessment  Inspection  
Pre-conditions  1. The ICT under test has a mode that provides a means for two -way voice 
communication.  
2. The ICT is in the mode that provides a means for two -way voice  
communication.  
An "RTT reference terminal" is  available.  
Procedure  1. Check that the ICT allows two -way RTT communication with the "reference" 
ICT. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  15 
 Not applicable: Pre -condition 1 is not met Not testable: Pre -condition 3 is not 
met 
NOTE:  An "RTT  reference  terminal"  is a terminal  specifically  designed  for testing  RTT capable  devices  
in a manner that would confirm their functionality and interoperability. These are generally created by a 
national or international standards ent ity so that all testing is done with a consistent "RTT reference 
terminal".  
7.2.1.2  Concurrent voice and  text 
Type of assessment  Inspection  
Pre-conditions  1. The ICT provides a means for two -way voice  communication.  
2. The ICT provides a means for two-way RTT  communication.  
Procedure  1. Check that ICT allows the concurrent use of voice and RTT through a 
single user connection.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
7.2.2  Display of RTT 
7.2.2.1  Visually distinguishable  display  
Type of assessment  Inspection  
Pre-conditions  1. The ICT under test has RTT send and receive  capabilities.  
2. The ICT supports RTT  mechanism(s).  
3. An "RTT reference terminal" is  available.  
Procedure  1. The ICT  under test is connected to the "RTT reference  terminal".  
2. The different elements of the ICT are in an operational status (the 
connection  is active and the terminals are in the relevant RTT mode) and the 
two terminals are communicating with each  other.  
3. A Short text sequence is sent by the ICT under  test. 
4. A Short text sequence is sent by the "RTT reference  terminal".  
5. Check,  on the ICT under  test, that displayed  sent text is visually  
differentiated  from and separated from received  text. 
Result  Pass: Check 5 is true  
Fail: Check 5 is false  
Not applicable: Pre -condition 1 or 2 is not met Not testable: Pre -condition 3 is 
not met  
NOTE:  An "RTT  reference  terminal"  is a terminal  specifically  designed  for testing  RTT capable  devices  in a 
manner that would confirm their functionality and interoperability. These are generally created by a 
national or international standards entity so that all testing is done with a consistent "RTT  reference  
terminal".  
 
   
16 © KEBS:2021:  – All rights reserved  
 7.2.2.2  Programmatically determinable send and receive  direction  
Type of assessment  Inspection  
Pre-conditions  1. The ICT has RTT send and receive  capabilities.  
2. The RTT is open  functionality.  
3. An "RTT reference terminal" is  available.  
Procedure  1. The ICT under test is connected to the "RTT reference  terminal".  
2. The different elements of the ICT are in an operational status (the 
connection  is active and the terminals are in the relevant RTT mode) and the 
two terminals are communicating with each  other.  
3. A Short text sequence is sent by the ICT under  test. 
4. A Short text sequence is sent by the "RTT reference  terminal".  
5. Check that the send/receive direction of text sequences are 
programmatically determinable.  
Result  Pass: Check 5 is true  
Fail: Check 5 is false  
Not applicable: Pre-condition 1 or 2 is not met Not testable: Pre -condition 3 is 
not met  
NOTE:  An "RTT  reference  terminal"  is a terminal  specifically  designed  for testing  RTT capable  devices  
in a manner  that would  confirm  their functionality  and interoperability.  These  are generally  created  by a 
national or international standards entity so that all testing is done with a consistent "RTT reference 
terminal".  
 
7.2.2.3  Speaker  Identification  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has RTT  capabilities.  
2. The ICT provides speaker identification for  voice.  
3. An "RTT reference terminal" is  available.  
Procedure  1. The ICT under test is connected to the "RTT reference  terminal".  
2. RTT is sent from the "RTT reference  terminal".  
3. Check by observation whethe r the ICT under test provides speaker identification 
for RTT incoming  text. 
Result  Pass: Check 3 is true  
Fail: Check 3 is false  
Not applicable: Pre -condition 1 or 2 is not met Not testable: Pre -condition 3 is not 
met 
NOTE:  An "RTT  reference  terminal"  is a terminal  specifically  designed  for testing  RTT capable  devices  
in a manner that would confirm their functionality and interoperability. These are generally created by a 
national or international standards entity so that all testing is done with a consist ent "RTT  reference  
terminal".  
 
7.2.2.4  Visual indicator of audio with  RTT DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  17 
 Type of 
assessment  Inspection  
Pre-conditions  1. ICT provides two -way voice  communication.  
2. ICT has RTT  capabilities.  
Procedure  1. ICT under test is connected to another ICT providing two -way voice  
communication that is compatible with the voice communication on the ICT under  
test. 
2. A person speaks into the other  ICT. 
3. Check by observation whether there is a real -time visual indicator of audio  
activity.  
Result  Pass: Check  3 is true  
Fail: Check 3 is false  
Not applicable: Pre -condition 1 or 2 is not met  
NOTE:  The indicator should flicker in real time in a way that reflects the audio  activity.  
 
7.2.3a)  Interoperability  (a) 
Type of 
assessment  Test 
Pre-conditions  1. The ICT provides a means for two -way voice communication over the Public 
Switched Telephone Network (PSTN).  
2. The ICT provides a means for two -way RTT  communication.  
3. A "V.18 reference terminal" is  available.  
Procedure  1. Check that the ICT interoperates over the Public Switched Telephone Network 
(PSTN), with the V.18 reference terminal connected to the PSTN as described in 
Recommendation ITU -T V.18  or any of its annexes for text telephony  signals at 
the PSTN interface.  
Result  Pass: Check 1 is true  
Fail: Checks 1 is false  
Not applicable: Pre -condition 1 or 2 is not met Not testable: Pre -condition 3 is not 
met 
NOTE:  A "V.18  reference  terminal"  is a terminal  specifically  designed  for testing  V.18 capable  
devices  in a manner  that would  confirm  their functionality  and interoperability.  These  are generally  
created  by a 
national or international standards entity so that all testing is done with a consistent reference 
terminal.  
 
   
18 © KEBS:2021:  – All rights reserved  
 7.2.3b)  Interoperability  (b) 
Type of 
assessment  Test 
Pre-conditions  1. The ICT provides a means for two -way voice communication using VOIP  with 
Session Initiation Protocol  (SIP).  
2. The ICT provides a means for two -way RTT  communication.  
3. An "RTT reference terminal" is  available.  
Procedure  1. Check that the ICT interoperates with the "RTT reference terminal" using 
VOIP with Session Initiation Protocol (SIP) and using RTT that conforms to IETF 
RFC 4103.  
2. If the ICT interoperates with other ICT using the IP Multimedia Sub -System 
(IMS) to implement VOIP, check that it follows the set of protocols in ETSI TS 
126 114, ETSI TS 122 173  and ETSI TS 134 229  that specify how  IETF RFC 
4103  applies.  
Result  Pass: Check 1 is true and, if the ICT interoperates with other ICT using the IP 
Multimedia Sub -System (IMS) to implement VOIP, check 2 is true.  
Fail: Check 1 is false or, if the ICT interoperates with other ICT using the IP 
Multimedia Sub -System (IMS) to implement VOIP, check 2 is false.  
Not applicable: Pre -condition 1 or 2 is not met Not testable: Pre -condition 3 is not 
met 
NOTE:  An "RTT  reference  terminal"  is a termi nal specifically  designed  for testing  RTT capable  
devices  in a manner that would confirm their functionality and interoperability. These are generally 
created by a national or international standards entity so that all testing is done with a consistent "RT T 
reference  
terminal".  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  19 
 7.2.3c)  Interoperability  (c) 
Type of 
assessment  Test 
Pre-conditions  1. The ICT provides a means for two -way voice communication using technologies 
other than PSTN or VOIP with Session Initiation Protocol  (SIP).  
2. The ICT provides a means for two -way RTT  communication.  
3. An "RTT reference terminal" is available for that mode of RTT  communication.  
Procedure  1. Check that the ICT interoperates with the "RTT reference terminal" using a 
relevant and applicable common specification for RTT exchange that is published 
and available for the environment in which the ICT will be  operating.  
2. Check that the common specification in check 1 includes a method for  indicating 
loss or corruption of  characters.  
Result  Pass: Checks  1 and 2 are true  
Fail: Checks 1 or 2 are false  
Not applicable: Pre -condition 1 or 2 is not met  
Not testable: Pre -condition 3 is not met  
NOTE:  An "RTT  reference  terminal"  is a terminal  specifically  designed  for testing  RTT capable  
devices  in a manner that would confirm their functionality and interoperability. These are generally 
created by a national or international standards entity so that all testing is done with a consistent "RTT  
reference  
terminal".  
 
7.2.3d)  Interoperability  (d) 
Type of assessme nt Test 
Pre-conditions  1. The ICT provides a means for two -way voice  communication.  
2. The ICT provides a means for two -way RTT  communication.  
3. An "RTT reference terminal" is available using the new RTT  Standard.  
Procedure  1. Check that the ICT under test interoperates with the "RTT reference 
terminal" for the new RTT standard that has been introduced for  use. 
2. Check that the new RTT standard is supported by all of the other active 
ICT that support voice and RTT in the same  environment.  
Result  Pass:  Check 1 and Check 2 are true  
Fail: Checks 1 or 2 are false  
Not applicable: Pre -condition 1 or 2 is not met Not testable: Pre -condition 3 is 
not met  
 
   
20 © KEBS:2021:  – All rights reserved  
 7.2.4  RTT responsiveness  
Type of 
assessment  Inspection of measurement data or test  
Pre-conditions  1. The ICT under test utilizes RTT  input.  
2. The ICT under test is connected to a device or software that can determine 
when characters are transmitted by the ICT under  test. 
Procedure  1. Enter single characters to the terminal under  test. 
2. Check the time at which input entry has occurred (e.g. characters appear up on  
the local  screen).  
3. Check the period between input entry to the ICT under test and the time when  
the text is transmitted to the ICT network or  platform.  
Result  Pass: Check 3 is less than or  equal to 500 milliseconds.  
Fail: Check 3 is greater than 500 milliseconds.  
Not applicable: Pre -condition 1 is not met Not testable: Pre -condition 2 is not met  
NOTE:  As described  in the notes to  clause  7.2.4  of part 1,  the identification  of when  input  entry  has 
occurred  may vary according to the type of RTT system under  test. 
 
7.3 Caller  ID 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT provides caller identification, or similar telecommunications functions 
are provided.  
Procedure  1. Check that the information delivered by each function is available in text  form.  
2. Check that the information delivered by each function is programmatically 
determinable.  
Result  Pass: Check 1 is true and either check 2 is true or the functionality is closed  
Fail: Check 1 is false or check 2 is false when the functionality is not closed  
Not applicable: Pre -condition 1 is not met.  
7.4 Alternatives to access voice -based  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT provides real -time voice -based  communication.  
2. The ICT provides voice mail, auto -attendant, or interactive voice response  
facilities.  
Procedure  1. Check that the ICT offers users a means to access the information without the 
use of hearing or  speech.  
2. Check  that a user can carry  out the tasks  provided  by the system without  the 
use of hearing or  speech.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  21 
 7.5 Video  communication  
7.5.1  General  
Clause 7.5.1 of part 1 is informative only and contains no requirements requiring test.  
7.5.2  Resolution  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT provides 2 -way voice  communication.  
2. The ICT includes real -time video  functionality.  
Procedure  1. Check that the video communication resolution is QVGA resolution or higher.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
7.5.3  Frame  rate 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT provides 2-way voice  communication.  
2. The ICT includes real -time video  functionality.  
Procedure  1. Check that the video communication frame rate is equal to or higher than 20 
frames per second.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 or 2 is not met  
7.5.4  Synchronization between audio and  video  
Type of 
assessment  Measurement  
Pre-conditions  1. The ICT provides 2 way voice  communication.  
2. The ICT includes real -time video  functionality.  
Procedure  1. Check that the time difference between the speech and video presented to the 
user is equal to or less than 100 milliseconds.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
   
22 © KEBS:2021:  – All rights reserved  
 7.5.5  Visual indicator of audio with  video  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT provides two -way voice communication.  
2. ICT has real -time video capabilities.  
Procedure  1. ICT under test is connected to another ICT providing two -way voice 
communication that is compatible with  the voice communication on the ICT under 
test. 
2. A person speaks into the other ICT.  
3. Check by observation whether there is a real -time visual indicator of audio 
activity.  
Result  Pass: Check 3 is true  
Fail: Check 3 is false  
Not applicable: Pre-condition 1 or 2 is not met  
NOTE:  The indicator should flicker in real time in a way that reflects the audio activity.  
 
7.5.6  Speaker identification with video (sign language)  communication  
Type of 
assessment  Measurement  
Pre-conditions  1. The ICT provides 2 way voice  communication.  
2. The ICT includes real -time video.  
Procedure  1. The ICT under test is connected to a compatible ICT that supports video and  a 
person communicates in sign  language.  
2. Check by observation whether the ICT under  test provides a means for  
speaker identification for the sign language  users.  
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -condition 1 or 2 is not met  
7.6 Alternatives to access video -based  services  
Clause 7.6  of part 1 is advisory only and contains no requirements for testing.  
8 ICT with video  capabilities  
8.1 Caption processing  technology  
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  23 
 8.1.1  Captioning  playback  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT displays or processes video with synchronized  audio.  
2. Captions are provided in the  video.  
Procedure  1. Check that there is a mechanism to display the captions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT displays or processes video with synchronized  audio.  
2. Closed captions are provided by the  content.  
Procedure  1. Check that there is a mechanism to choose to display the captions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
8.1.2  Captioning  synchronization  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has a mechanism to display captions.  
Procedure  1. Check that the mechanism to display the captions preserves the synchronization 
between the audio and corresponding captions within 100 milliseconds of the time 
stamp of the caption, or the availability of the caption to the player if a live caption.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
8.1.3  Preservation of  captioning  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT transmits converts or records video with synchronized audio.  
Procedure  1. Check that the ICT preserves caption data such that it can be displayed in a 
manner consistent with clauses 8.1.1  and 8.1.2  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
24 © KEBS:2021:  – All rights reserved  
 8.1.4  Captions  characteristics  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT displays  captions.  
2. The captions under test  are displayed as modifiable  characters.  
Procedure  1. Check that the ICT provides a way for the user to adapt the displayed 
characteristics of captions to their individual requirements.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 or 2 is not met  
 
8.1.5  Spoken  subtitles  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT displays video with synchronized  audio.  
2. The content of the captions under test are programmatically  determinable.  
Procedure  1. Check that there is a mode of operation to provide a spoken output of the 
available captions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
8.2 Audio description  technology  
8.2.1  Audio description  playback  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT displays video with synchronized audio.  
Procedure  1. Check that there is an explicit and separate mechanism for audio  
description.  
2. Check that there is a mechanism to select and play the audio description to  
the default audio  channel.  
3. Check that the ICT enables the user to select and play several audio  tracks.  
Result  Pass: Check 1 and 2 are true or 1 is false and 3 is true  
Fail: Check 1 is true and 2 is false or 1 is false and 3 is false  
Not applicable: Pre -condition 1 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  25 
 8.2.2  Audio description  synchronization  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has a mechanism to play audio description.  
Procedure  1. Check that the synchronization between the audio/visual content and the 
corresponding audio description is preserved.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
8.2.3  Preservation of audio  description  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT  transmits converts or records video with synchronized audio.  
Procedure  1. Check that the ICT preserves audio description data such that it can be 
played in a manner consistent with clauses 8.2.1 and 8.2.2  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
8.3 User controls for captions and audio  description  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT primarily display materials containing video with associated audio 
content.  
Procedure  1. Check that user controls to activate subtitling and audio descriptions are 
provided to the user at the same level of interaction as the primary media 
controls.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
9 Hardware  
9.1 General  
9.1.1  Generic  requirements  
Clause 9.1.1 is advisory only and contains no requirements for testing.  
   
26 © KEBS:2021:  – All rights reserved  
 9.1.2  Standard connections  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT provides user input or output device connection points.  
Procedure  1. Check that one type of connection conforms to an industry standard non -
proprietary format.  
2. Check that one type of connection conforms to an industry standard non -
proprietary format through the use of commercially available  adapters.  
Result  Pass: Check 1 or 2 is true  
Fail: Checks 1 and 2 are false  
Not applicable: Pre -condition 1 is not met.  
NOTE:  The connections may be physical or wireless  connections.  
 
9.1.3  Colour  
Type of 
assessment  Inspection  
Pre-conditions  1. The hardware aspects of the ICT conveys visual information using colour coding 
as a means to indicate an action, to prompt a response, or to distinguish a visual 
element.  
Procedure  1. Check that an alternative form of visual coding is provided.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
9.2 Hardware products with speech  output  
9.2.1  Speech volume gain  
9.2.1.1  Speech volume range  
Type of 
assessment  Inspection based on measurement data  
Pre-conditions  1. The ICT hardware has speech output.  
Procedure  1. Check that the ICT is certified to meet ANSI/TIA -4965.  
2. Measure the level (in dBA) of the speech output at the lowest volume  setting.  
3. Measure the level (in dBA) of the speech output at the highest volume  setting.  
4. Check that the range between 1 and 2 is greater than or equal to 18  dBA.  
Result  Pass: Check 1 or 4 is true  
Fail: Check 1 and 4 are false  
Not applicable: Pre -condition 1 is not met.  
 
9.2.1.2  Incremental volume  control  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  27 
 Type of 
assessment  Inspection based on measurement data  
Pre-conditions  1. The ICT hardware has speech  output.  
2. The volume control is incremental.  
Procedure  1. Measure the level (in dBA) of the speech output at the lowest volume  setting.  
2. Check  if one intermediate  step provides  a level 12 dBA above  the lowest  volume  
level measured in step  1. 
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.2.2  Magnetic  coupling  
9.2.2.1  Fixed -line devices  
Type of 
assessment  Inspection based on measurement data  
Pre-conditions  1. The ICT hardware is a fixed line communication device with an audio output 
that is normally held to the ear.  
Procedure  1. Check that the ICT is certified to meet TIA -1083 -A. 
2. Measurements are made according to ETSI ES 200 381 -1 which prove that 
the requirements defined in that standard are  fulfilled.  
3. The ICT carries the "T" symbol specified in ETSI ETS 300 381.   
Result  Pass: Check 1 or 2 is true and check 3 is true  
Fail: Checks 1 and 2 are false or check 3 is false  
Not applicable: Pre -condition 1 is not met.  
9.2.2.2  Wireless communication  devices  
Type of 
assessment  Inspection based on measurement data  
Pre-conditions  1. The ICT hardware is a wireless communication  device which is normally held 
to the ear.  
Procedure  1. Check that the ICT is certified to meet ANSI/IEEE C63.19.  
2. Check that the ICT provide a means of magnetic coupling to hearing  
technologies which meets the requirements of ETSI ES 200 381 -2. 
Result  Pass: Check 1 or 2 is true  
Fail: Checks 1 and 2 are false  
Not applicable: Pre -condition 1 is not met.  
9.3 Stationary  ICT 
9.3.1  General  
Clause 9.3.1 is advisory only and contains no requirements for testing . 
9.3.2  Forward or side  reach   
28 © KEBS:2021:  – All rights reserved  
 Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is stationary ICT.  
Procedure  1. Check whether the ICT conforms to clause  9.3.3.2  of part 1.  
2. Check whether the ICT conforms to clause  9.3.3.3  of part 1.  
Result  Pass: Check 1 or 2 is true  
Fail: Checks 1 and 2 are false  
Not applicable: Pre -condition 1 is not met.  
9.3.3  Forward  reach  
9.3.3.1  Unobstructed high forward  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. No part of the stationary ICT obstructs the forward  reach.  
Procedure  1. Check that at least one of each type of operable part is located no higher than 
1 200 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.3.2  Unobstructed low forward  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. No part of the stationary ICT obstructs the forward  reach.  
Procedure  1. Check that at least one of each type of operable part is located no lower than 
380 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  29 
 9.3.3.3  Obstructed forward  reach  
9.3.3.3.1  Clear space  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is stationary  ICT. 
2. An integral part of the stationary ICT forms an obstruction which hinders to any 
type of operable  part. 
Procedure  1. Check that the ICT provides a clear space which extends beneath the  
obstructing element for a distance not less than the required reach depth over the 
obstruction.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
9.3.3.3.2  Obstructed (< 510 mm) forward  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. An integral part of the stationary ICT forms an obstruction which is less than 
510 mm deep.  
Procedure  1. Check that the forward reach to at least one of each type of operable part is 
no higher than 1 220 mm above the floor contact of the ICT.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.3.3.3  Obstructed (< 635 mm) forward  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. An integral part of the stationary ICT forms an obstruction which is not less 
than 510 mm but is less than 635 mm deep.  
Procedure  1. Check that the forward reach to at least one of each type  of operable part is 
not higher than 1 120 mm above the floor contact of the ICT.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
   
30 © KEBS:2021:  – All rights reserved  
  
9.3.3.4  Knee and toe clearance  width  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. The space under an obstacle that is an integral part of the ICT is part of an 
access space.  
Procedure  1. Check that the width of the knee clearance is greater than 760 mm  
2. Check that the width of the toe clearance is greater than 760 mm  
Result  Pass: Checks 1 and 2 are true  
Fail: Checks 1 or 2 are false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.3.5  Toe clearance  
a) 
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a toe clearance space under any obstacle that is an integral part of the 
ICT that is less than 230 mm above the floor.  
Procedure  1. Chec k that the toe clearance does not extend more than 635 mm under the 
obstacle.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
b) 
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a toe clearance space under any obstacle that is an integral part of 
the ICT that is less than 230 mm above the  floor.  
Procedure  1. Check that the toe clearance is at least 430 mm deep and 230 mm above the 
floor under the obstacle.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
c) 
 DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  31 
 Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a toe clearance space under any obstacle that is an integral part of the  
ICT that is less than 230 mm above the  floor.  
Procedure  1. Check that the toe clearance extends not more than 150 mm beyond any 
obstruction at 230 mm above the floor.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
9.3.3.6  Knee clearance  
a) 
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a knee clearance space under the obstacle between 230 mm and 
685 mm above the  floor.  
Procedure  1. Check that there is a knee  clearance that extends less than 635 mm under the 
obstacle at a height of 230 mm above the floor.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
 
b) 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a knee clearance space under the obstacle between 230 mm and 
685 mm above the  floor.  
Procedure  1. Check that there is a knee clearance that extends at least 280 mm under  
the obstacle at a height of 230 mm above the floor.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
 
   
32 © KEBS:2021:  – All rights reserved  
 c) 
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a knee clearance space under the obstacle between 230 mm and 685 
mm above the  floor.  
Procedure  1. Check that there is a knee clearance th at extends more than 205 mm under the 
obstruction at a height of 685 mm above the floor.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
d) 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstacle that is an integral part of the  ICT. 
3. There is a knee clearance space under the obstacle between 230 mm and 685 
mm above the  floor.  
Procedure  1. Check that the reduction in depth of the knee clearance is no greater than 25 mm 
for each 150 mm in height.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met  
 
9.3.4  Side reach  
9.3.4.1  Unobstructed high side reach  
 
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. Side reach is unobstructed or is obstructed by an element that is an integral 
part of the stationary ICT which is less than 510 mm  
Procedure  1. Check that the high side reach to at least one of each type of operable part is 
not higher than 1 220 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  33 
 9.3.4.2  Unobstructed low side  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. Side reach is unobstructed or is obstructed by an element that is an integral part  
of the stationary ICT which is less than 510 mm  
Procedure  1. Check that the low side reach to at least one of each type of operable part is 
greater than or equal to 380 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
9.3.4.3  Obstructed side  reach  
9.3.4.3.1  Obstructed (≤ 255 mm) side  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an obstruction, less than or equal to 255 mm in depth, that is  an 
integral part of the  ICT. 
Procedure  1. Check that the high side reach to at least one of each type of operable part is 
not higher than 1 220 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.4.3.2  Obstructed (≤ 610 mm) side  reach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary ICT.  
2. There is an obstruction, greater than 255 mm and not more than 610 mm in 
depth, that is an integral part of the  ICT. 
Procedure  1.  Check that the high side reach to at least one of each type of operable part is 
not higher than 1 170 mm above the floor of the access space.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met 
 
   
34 © KEBS:2021:  – All rights reserved  
 9.3.5  Clear floor or ground  space  
9.3.5.1  Change in  level  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is a floor within the  ICT. 
3. The floor has a change in level.  
Procedure  1. If the change in level is ramped, check that it has a slope less than  1:48.  
2. If there is a vertical change of floor level, check that it is less than or equal  to 6.4  
mm. 
3. If there is a vertical or sloped change in floor level, check that the slope is  not 
greater than  1:2. 
Result  Pass: Check 1 or 2 or 3 is true  
Fail: Checks 1 and 2 and 3 are false  
Not applicable: Pre -condition 1 or 2 or 3 is not met  
 
9.3.5.2  Level ground  space  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an operating area within  it. 
Procedure  1. Check that there is a clear floor area with minimum rectangular dimensions of 
760 mm on one edge and 1 220 mm on the other edge.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.5.3  Approach  
9.3.5.3.1  General  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is stationary  ICT. 
2. There is an access space inside  it. 
Procedure  1. Check that one full side of the space is unobstructed.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
9.3.5.3.2  Forward  approach  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  35 
 Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary ICT containing an  alcove.  
2. The operating area is within the  alcove.  
3. The depth of the alcove is greater than 610  mm. 
4. A forward approach is  necessary.  
Procedure  1. Check that the width of the alcove is greater than 915 mm.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, 3 or 4 is not met  
 
9.3.5.3.3  Parallel  approach  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary ICT containing an  alcove.  
2. The operating area is within the  alcove.  
3. The depth of the alcove is greater than 380  mm. 
4. A parallel approach is  possible.  
Procedure  1. Check that the width of the access space is greater than 1 525 mm.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, 3 or 4 is not met  
 
9.3.6  Visibility  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary  ICT. 
2. One or more display screens are  provided.  
Procedure  1. Check that at least one of each type of display screen is positioned such  that 
the information on the screen is legible from a point located 1 015 mm above the 
centre of the floor of the operating area.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
 
   
36 © KEBS:2021:  – All rights reserved  
 9.3.7  Installation  instructions  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is stationary ICT.  
Procedure  1. Check that installation instructions are made  available.  
2. Check that the instructions give guidance on how to install the ICT in a 
manner that ensures that the dimensions of the installed ICT comply with clauses 
9.3.3 to  9.3.5  of part 1.  
3. Check that the instructions say that the installers shall also take into account 
applicable requirements for accessibility of the built environmen t as they apply to  
the installation of the ICT.  
Result  Pass: Checks 1, 2 and 3 are  true 
Fail: Checks 1 or 2 or 3 are  false  
Not applicable: Pre -condition 1 is not met.  
 
9.4 Mechanically operable  parts  
9.4.1  Numeric  keys  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has physical numeric keys arranged in a 12 -key telephone keypad 
layout.  
Procedure  1. Check that the number five key is tactilely distinct from the other keys of the 
keypad.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
9.4.2  Operation of mechanical  parts  
9.4.2.1  Means of operation of mechanical parts  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT has operable parts that requires grasping, pinching, or twisting of the 
wrist to operate.  
Procedure  1. Check that there is an accessible alternative means of operation that does 
not require these actions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
9.4.2.2  Force of operation of mechanical parts  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  37 
 Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT has a control which requires a force greater than 22.2 N to operate it.  
Procedure  1. Check that an accessible alternative means of operation is provided  that 
requires a force less than or equal to 22.2 N.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
9.4.3  Keys, tickets and fare  cards  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. ICT provides keys, tickets or fare cards, and their orientation is important 
for further use.  
Procedure  1. Check that keys, tickets or fare cards have an orientation that is tactilely 
discernible and with text in a familiar language.  
Result  Pass: Check 1 is  true 
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
9.5 Tactile indication of speech  mode  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. The ICT is designed for shared  use. 
2. Speech output is  available.  
Procedure  1. Check that a tactile indication of the means to initiate the speech mode of 
operation is provided.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
10 Web  
10.1 General  
Clause 10.1 of part 1 is informative only and contains no requirements for testing.  
10.2 Perceivable  
10.2.1  Text alternatives  
10.2.1.1  Non-text content  
Type of assessment  Inspection   
38 © KEBS:2021:  – All rights reserved  
 Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail,  WCAG  2.1 Success Criterion 1.1.1 
Non-text content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.1.1 Non -text content.  
10.2.2  Time -based  media  
10.2.2.1  Audio -only and video -only (pre -recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.2.1 
Audio -only and Video -only (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.2.1 Audio -only and Video -
only (Prerecorded).  
 
10.2.2.2  Captions (pre -recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.2.2 
Captions (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.2.2 Captions (Prerecorded).  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  39 
 10.2.2.3  Audio description or media alternative  (pre-recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.2.3 
Audio Description or Media Alternative (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.2.3 Audio Description or 
Media Alternative (Prerecorded).  
 
10.2.2.4  Captions (live)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.2.4 
Captions (Live).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.2.4 Captions (Live).  
 
10.2.2.5  Audio description  (pre-recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.2.5 
Audio Description (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.2.5 Audio Description 
(Prerecorded).  
 
   
40 © KEBS:2021:  – All rights reserved  
 10.2.3  Adaptable  
10.2.3.1  Info and  relationships  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.1 
Info and Relationships.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.3.1 Info and Relationships.  
 
10.2.3.2  Meaningful  sequence  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does  not fail WCAG 2.1 Success Criterion 1.3.2 
Meaningful Sequence.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.3.2 Meaningful Sequence.  
 
10.2.3.3  Sensory  characteristics  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.3 
Sensory Characteristics.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory Characteristics.  
 
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 10.2.3.4  Orientation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.4 
Orientation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.  
 
10.2.3.5  Identify input  purpose  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.3.5 
Identify Input Purpose.  
Result  Pass: Check 1 is true  
Fail: Check 1  is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input Purpose.  
 
10.2.4  Distinguishable  
10.2.4.1  Use of  colour  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.4.1 
Use of Color.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.1 Use of Color.  
 
   
42 © KEBS:2021:  – All rights reserved  
 10.2.4.2  Audio control  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG  2.1 Success Criterion 1.4.2 
Audio Control.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.2 Audio Control.  
 
10.2.4.3  Contrast  (minimum)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.4.3 
Contrast (Minimum).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.3 Contrast (Minimum).  
 
10.2.4.4  Resize  text 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.4.4 Resize 
text. 
Result  Pass: Check 1 is true  
 Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain content 
relevant to WCAG 2.1 Success Criterion 1.4.4 Resize text.  
 
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 10.2.4.5  Images of  text 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG  2.1 Success Criterion 1.4.5 
Images of Text.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.  
 
10.2.4.6  Reflow  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.4.10 
Reflow.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.10 Reflow.  
 
10.2.4.7  Non-text contrast  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.4.11 
Non-text Contrast.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Succes s Criterion 1.4.11 Non -text Contrast.  
 
   
44 © KEBS:2021:  – All rights reserved  
 10.2.4.8  Text spacing  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 1.4.12 
Text spacing.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.12 Text spacing.  
 
10.2.4.9  Content on hover or  focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 1.4.13 
Content on Hover or Focus.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on Hover or 
Focus.  
 
10.3 Operable  
10.3.1  Keyboard  accessible  
10.3.1.1  Keyboard  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 2.1.1 
Keyboard  . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.  
 
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 10.3.1.2  No keyboard  trap 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.1.2 No 
Keyboard Trap.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.1.2 No Keyboard Trap.  
 
10.3.1.3  Character key  shortcuts  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.1.4 
Character Key Shortcuts.  
Result  Pass: Check 1 is true  
Fail: Check  1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.1.4 Character Key Shortcuts.  
 
10.3.2  Enough  time 
10.3.2.1  Timing adjustable  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.2.1 
Timing Adjustable.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.2.1 Timing Adjustable.  
 
   
46 © KEBS:2021:  – All rights reserved  
 10.3.2.2  Pause, stop,  hide 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.2.2 
Pause, Stop, Hide.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.2.2 Pause, Stop, Hid e. 
 
10.3.3  Seizures and physical  reactions  
10.3.3.1  Three flashes or below threshold  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.3.1 
Three Flashes  or Below Threshold.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.3.1 Three Flashes or Below 
Threshold.  
 
10.3.4  Navigable  
10.3.4.1  Bypass blocks  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.4.1 
Bypass Blocks.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.1 Bypass Blocks.  
 
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 10.3.4.2  Page  titled  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.4.2 Page 
Titled . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain content 
relevant to WCAG 2.1 Success Criterion 2.4.2 Page Titled.  
 
10.3.4.3  Focus  order  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.4.3 
Focus Order.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.3 Focus Order.  
 
10.3.4.4  Link purpose  (in context)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.4.4 Link 
Purpose (In Context).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In Context).  
 
   
48 © KEBS:2021:  – All rights reserved  
  
10.3.4.5  Multiple  ways  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.4.5 
Multiple Ways.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.5 Multiple Ways.  
 
10.3.4.6  Headings and  labels  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 2.4.6 
Headings and Labels.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.  
 
10.3.4.7  Focus  visible  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail  WCAG 2.1 Success Criterion 2.4.7 
Focus Visible.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.4.7 Focus Visible.  
 
10.3.5  Input  modalities  
10.3.5.1  Pointer  gestures  
 
Type of assessment  Inspection  DKS 2952 -2: 2021  
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 Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.1 
Pointer Gestures.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.5.1 Pointer Gestures.  
 
10.3.5.2  Pointer  cancellation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is  a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.2 
Pointer Cancellation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.5.2 Pointer Cancellation.  
 
10.3.5.3  Label in name  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.3 Label 
in Name.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.  
 
   
50 © KEBS:2021:  – All rights reserved  
 10.3.5.4  Motion  actuation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 2.5.4 
Motion Actuation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.  
10.4 Understandable  
10.4.1  Readable  
10.4.1.1  Language of page  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.1.1 
Language of Page.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.1.1 Language of Page.  
 
10.4.1.2  Language of  parts  
Type of assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.1.2 
Language of Parts.  
Result  Pass: Check 1 is true Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.1.2 Language of Parts.  
 
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 10.4.2  Predictable  
10.4.2.1  On focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.2.1 On 
Focus . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.2.1 On Focus.  
10.4.2.2  On input  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success  Criterion 3.2.2 On 
Input.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain content 
relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.  
10.4.2.3  Consistent  navigation  
 
  Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.2.3 
Consistent Navigation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.2.3 Consistent Navigation.   
52 © KEBS:2021:  – All rights reserved  
 10.4.2.4  Consistent  identification  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.2.4 
Consistent Identification.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevan t to WCAG 2.1 Success Criterion 3.2.4 Consistent Identification.  
 
10.4.3  Input  assistance  
10.4.3.1  Error identification  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.1 Error 
Identification.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.3.1 Error Identification.  
 
10.4.3.2  Labels or  instructions  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.2 
Labels or Instructions.  
Result  Pass: Check 1 is true  
Fail: Check 1  is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.3.2 Labels or Instructions.  
 
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 10.4.3.3  Error  suggestion  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.3 Error 
Suggestion.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.  
 
10.4.3.4  Error prevention (legal, financial,  data)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 3.3.4, 
Error Prevention (Legal, Financial, Data).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WC AG 2.1 Success Criterion 3.3.4 Error Prevention (Legal, 
Financial, Data).  
 
10.5 Robust  
10.5.1  Compatible  
10.5.1.1  Parsing  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 4.1.1 
Parsing . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 4.1.1 Parsing.  
 
   
54 © KEBS:2021:  – All rights reserved  
 10.5.1.2  Name, role,  value  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 4.1.2 
Name, Role, Value.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 4.1.2 Name, Role, Value.  
10.5.1.3  Status  messages  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page does not fail WCAG 2.1 Success Criterion 4.1.3 
Status Messages.  
Result  Pass: Check 1 is true Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the web page does not contain 
content relevant to WCAG 2.1 Success Criterion 4.1.3 Status Messages.  
 
10.6 WCAG 2.1 AAA Success Criteria   
Clause 10.6 of part 1 is informative only and contains no requirements for testing.  
10.7 WCAG 2.1 conformance  requirements  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a web page.  
Procedure  1. Check that the web page satisfies WCAG 2.1 conformance requirement 
"10.7(a) of part 1: Conformance level" at Level AA.  
2. Check that the web page satisfies WCAG 2.1  conformance requirement 
"10.7(b) of part 1: Full  pages".  
3. Check that the web page satisfies WCAG 2.1  conformance requirement 
"10.7(c) of part 1: Complete  processes".  
4. Check that the web page satisfies WCAG 2.1  conformance requirement 
"10.7(d) of part 1: Only Accessibility -Supported Ways of Using  Technologies".  
5. Check that the web page satisfies WCAG 2.1 .conform ance requirement 
"10.7 (e) of part 1: Non -interference".  
Result  Pass: All checks are true  
Fail: Any check is false  
Not applicable: Pre -condition 1 is not met.  
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 11 Non-web documents  
11.1 General  
Clause 11.1 of part 1 is advisory only and contains no requirements requiring test.  
11.2 Perceivable  
11.2.1  Text alternatives  
11.2.1.1  Non-text content  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.1.1 
Non-text content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.1.1 Non -text content.  
11.2.2  Time -based  media  
11.2.2.1  Audio -only and video -only (pre -recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.2.1 
Audio -only and Video -only (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.1 Audio -only and 
Video -only (Prerecorded).  
11.2.2.2  Captions (pre-recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.2.2 
Captions (Prerecorded).  
 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.2 Captions 
(Prerecorded).   
56 © KEBS:2021:  – All rights reserved  
  
11.2.2.3  Audio description or media alternative  (pre-recorded)  
Type of 
assessment  Inspe ction  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.2.3 
Audio Description or Media Alternative (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.3 Audio Description 
or Media Alternative (Prerecorded).  
 
11.2.2.4  Captions (live)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.2.4 
Captions (Live).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.4 Captions (Live).  
11.2.2.5  Audio description  (pre-recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.2.5 
Audio Description (Prerecorded).  
 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.5 Audio Description 
(Prerecorded).  
11.2.3  Adaptable  
11.2.3.1  Info and  relationships  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  57 
 Procedure  1. Check that the document does not fail  WCAG 2.1 Success Criterion 1.3.1 Info 
and Relationships.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.1 Info and 
Relationships.  
 
11.2.3.2  Meaningful  sequence  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.2 
Meaningful Sequence.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.2 Meaningful 
Sequence.  
11.2.3.3  Sensory  characteristics  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.3 
Sensory Characteristics.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory 
Characteristics.  
 
   
58 © KEBS:2021:  – All rights reserved  
 11.2.3.4  Orientation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.4 
Orientation.   
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.  
 
11.2.3.5  Identify input  purpose  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.3.5 
Identify Input Purpose.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input 
Purpose.  
 
11.2.4  Distinguishable  
11.2.4.1  Use of  colour  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.1 Use of 
Color.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.1 Use of Color.  
 
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 11.2.4.2  Audio control  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 3 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  
11.2.4.3  Contrast  (minimum)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.3 
Contrast (Minimum).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.3 Contrast (Minimum).  
11.2.4.4  Resize  text 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.4 Resize 
text. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.4 Resize text.  
11.2.4.5  Images of  text 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.5 
Images of Text.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.  
 
11.2.4.6  Reflow  
Type of assessment  Inspection   
60 © KEBS:2021:  – All rights reserved  
 Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 4 of 
part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
11.2.4.7  Non-text contrast  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document that does not have a fixed size content layout 
area that is essential to the information being conveyed.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.11 
Non-text Contrast.  
Result  Pass: Check 1 is true  
Fail: Check 1 is  false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.11 Non -text 
Contrast.  
11.2.4.8  Text spacing  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.12 
Text spacing.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.12 Text spacing.  
 
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11.2.4.9  Content on hover or  focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 1.4.13 
Content on Hover or Focus.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 S uccess Criterion 1.4.13 Content on Hover 
or Focus.  
 
11.3 Operable  
11.3.1  Keyboard  accessible  
11.3.1.1  Keyboard  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.1.1 
Keyboard.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.  
11.3.1.2  No keyboard  trap 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 5 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 is not met.  
 
   
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 11.3.1.3  Character key  shortcuts  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.1.4 
Character Key Shortcuts.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 2.1.4 Character Key 
Shortcuts.  
11.3.2  Enough  time 
11.3.2.1  Timing adjust able 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 6 of part 1  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 is not met.  
 
11.3.2.2  Pause, stop,  hide 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 7 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  
 
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 11.3.3  Seizures and physical  reactions  
11.3.3.1  Three flashes or below threshold  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 8 of part 1  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.3.4  Navigable  
11.3.4.1  Document  titled  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 9 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.3.4.2  Focus order  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 10 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
64 © KEBS:2021:  – All rights reserved  
  
11.3.4.3  Link purpose (in  context)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.4.4 Link 
Purpose (In Context).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In 
Context).  
 
11.3.4.4  Headings and labels  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.4.6 
Headings and Labels.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain  
content relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.  
11.3.4.5  Focus  visible  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non-web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.4.7 Focus 
Visible.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain  
content relevant to WCAG 2.1 Success Criterion 2.4.7 Focus Visible.  
 
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11.3.5  Input  modalities  
11.3.5.1  Pointer gestures  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 11 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.3.5.2  Pointer  cancellation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the success criterion in Table 12 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.3.5.3  Label in name  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.5.3 Label 
in Name.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.  
 
   
66 © KEBS:2021:  – All rights reserved  
 11.3.5.4  Motion  actuation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 2.5.4 
Motion Actuation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.  
 
11.4 Understandable  
11.4.1  Readable  
11.4.1.1  Language of document  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 13 of part 
1. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.4.1.2  Language of  parts  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 14 of part 1  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
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11.4.2  Predictable  
11.4.2.1  On focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 3.2.1 On 
Focus . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 3.2.1 On Focus.  
 
11.4.2.2  On input  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 3.2.2 On 
Input . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.  
 
11.4.3  Input  assistance  
11.4.3.1  Error identification  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 3.3.1 Error 
Identification.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 3.3.1 Error Identification.  
 
   
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 11.4.3.2  Labels or instructions  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 3.3.2 Labels 
or Instructions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain content relevant to WCAG 2.1 S uccess Criterion 3.3.2 Labels or 
Instructions.  
 
11.4.3.3  Error suggestion  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail WCAG 2.1 Success Criterion 3.3.3 Error 
Suggestion.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met or the non -web document does not 
contain  
content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion  
 
11.4.3.4  Error prevention (legal, financial, data)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 15 of part 
1. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
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 11.5 Robust  
11.5.1  Compatible  
11.5.1.1  Parsing  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 16  of part 
1. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.5.1.2  Name, role,  value  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the document does not fail the Success Criterion in Table 17 of part 
1. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
11.5.1.3  Status  messages  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web document.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 4.1.3 Status 
Messages.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web document does not 
contain content relevant to WCAG 2.1 Success Criterion 4.1.3 Status Messages.  
 
11.6 Caption  positioning  
Clause 11.6 of part 1 is advisory only and contains no requirements for testing.  
11.7 Audio description  timing   
70 © KEBS:2021:  – All rights reserved  
 Clause  11.7 of part 1 is advisory only and contains no requirements for testing.  
12 Software  
12.1 General  
Clause 12.1  of part 1 is advisory only and contains no requirements for testing.  
12.2 Perceivable  
12.2.1  Text alternatives  
12.2.1.1  Non-text content  
12.2.1.1.1  Non-text content (screen reading supported open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.1.1 Non -
text Content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.2.1.1.2  Non-text content (closed  functionality)  
Type of 
assessment  Testing  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Non-text content is presented to users via speech  output.  
Procedure  1. Check that speech output is provided as an alternative for non -text content.  
2. Check that the non -text content is not pure  decoration.  
3. Check that the non -text content is not used only for visual  formatting.  
4. Check that the speech output follows the guidance for "text alternative" 
described in  WCAG 2.1 Success Criterion 1.1.1 Non -text Content . 
Result  Pass: Check (1 and 2 and 3 and 4 are true) or (1 and 2 are false) or (1 and 3 are 
false)  
Fail: Checks (1 true and 2 false) or (1 true and 3 false) or (1 and 2 and 3 are true 
and 4 is false)  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.2.2  Time -based  media  
12.2.2.1  Audio -only and video -only (pre-recorded)  DKS 2952 -2: 2021  
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 12.2.2.1.1  Audio -only and video -only (pre -recorded - open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
3. Pre-recorded auditory information is not needed to enable the use of  closed 
functions of  ICT. 
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.1 
Audio -only and Video -only (Prerecorded).  
Result  Pass:  Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.2.2.1.2  Audio -only and video -only (pre -recorded - closed functionality)  
12.2.2.1.2.1  Pre-recorded audio -only (closed functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Pre-recorded auditory information is needed to enable the use of closed 
functions  of ICT.  
Procedure  1. Check that the visual information is equivalent to the pre -recorded auditory 
output.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.2.2.1.2.2  Pre-recorded video -only (closed  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Pre-recorded video content is needed to enable the use of closed functions of  
ICT. 
4. Speech output is provided as non -visual access to non -text content displayed 
on closed  functionality.  
Procedure  1. Check that the speech output presents equivalent information for the pre -
recorded video content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, 3 or 4 is not met.  
  
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 12.2.2.2  Captions (pre -recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.2 Captions 
(Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met  or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.2 Captions 
(Prerecorded).  
 
12.2.2.3  Audio description or media alternative  (pre-recorded)  
12.2.2.3.1  Audio description or media alternative (pre -recorded - open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.3 Audio 
Description or Media Alternative (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.3 Audio Description or 
Media Alternative (Prerecorded).  
 
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12.2.2.3.2  Audio description or media alternative (pre -recorded - closed  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Speech output is provided as non -visual access to non -text content displayed on 
closed  functionality.  
Procedure  1. Check that the speech output pre sents equivalent information for the pre -recorded 
video content.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, or 3 is not met.  
12.2.2.4  Captions (live)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is  non-web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.4 
Captions (Live).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non-web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.2.4 Captions (Live).  
 
12.2.2.5  Audio description  (pre-recorded)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.2.5 Audio 
Description (Prerecorded).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain  content relevant to WCAG 2.1 Success Criterion 1.2.5 Audio Description 
(Prerecorded).  
 
12.2.3  Adaptable  
12.2.3.1  Info and  relationships  
12.2.3.1.1  Info and relationships (open  functionality)  
  
74 © KEBS:2021:  – All rights reserved  
 Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non-web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.1 Info 
and Relationships.  
Result  Pass: Check  1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
12.2.3.1.2  Info and relationships (closed  functionality)  
Clause 12.2.3.1.2 of part 1 is advisory only and contains no requirements for testing.  
12.2.3.2  Meaningful  sequence  
12.2.3.2.1  Meaningful sequence (open  functionality)  
 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.2 
Meaningful Sequence.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.2.3.2.2  Meaningful sequence (closed  functionality)  
Clause 12.2.3.2.2 of part 1 is advisory only and contains no requirements for testing.  
 
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 12.2.3.3  Sensory  characteristics  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that  the software does not fail WCAG 2.1 Success Criterion 1.3.3 
Sensory Characteristics.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.3 Sensory 
Characteristics.  
 
12.2.3.4  Orientation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.4 
Orientation . 
Result  Pass: Check 1 is true Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.4 Orientation.  
 
12.2.3.5  Identify input  purpose  
12.2.3.5.1  Identify input purpose (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non-web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.3.5 
Identify Input Purpose.  
Result  Pass: Check  1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.3.5 Identify Input 
Purpose.  
 
   
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12.2.3.5.2  Identify input purpose (closed  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software does not provide support to assistive technologies for screen  
reading.  
3. Auditory output is provided as non -visual access to closed  functionality.  
Procedure  1. Check  that the auditory  output  is delivered  by a mechanism  included  in or 
provided with the  ICT. 
2. Check that the auditory output is delivered by a personal headset that can be 
connected through a 3.5 mm audio  jack or an industry standard connection  
without requiring the use of  vision.  
3. Check that the auditory output comprises of purposes from the WCAG 2.1, 
Input Purposes for User Interface Components section.  
Result  Pass: Checks (1 or 2) is true and 3 is true 
Fail: Checks (1 and 2) are false or 3 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.2.4  Distinguishable  
12.2.4.1  Use of  colour  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.1 Use of 
Colour.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content  relevant to WCAG 2.1 Success Criterion 1.4.1 Use of Colour.  
12.2.4.2  Audio control  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 18 of part 
1 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.2.4.3  Contrast  (minimum)  DKS 2952 -2: 2021  
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 Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.3 
Contrast (Minimum).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.3 Contrast 
(Minimum).  
 
12.2.4.4  Resize  text 
12.2.4.4.1  Resize text (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to enlargement features of platform or  assistive 
technology.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.4 Resize 
text. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not contain 
content relevant to WCAG 2.1 Success Criterion 1.4.4 Resize text.  
 
12.2.4.4.2  Resize text (closed  functionality)  
Type of 
assessment  Inspection and measurement  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to enlargement features of platform or assistive 
technology.  
3. A viewing distance is specified by the  supplier.  
Procedure  1. Measure the height of a  capital letter  H. 
2. Check that it subtends an angle of at least 0.7 degrees at the specified  viewing 
distance.  
Result  Pass: Check 2 is true  
Fail: Check 2 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.2.4.5  Images of  text  
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 12.2.4.5.1  Images of text (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.5 
Images of Text.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.5 Images of Text.  
 
12.2.4.5.2  Images of text (closed functionality ) 
Type of 
assessment  Testing  
Pre-conditions  1. The ICT is a non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Non-text content is presented to users via speech  output.  
Procedure  1. Check that speech output is provided as an alternative for non -text content.  
2. Check that the non -text content is not purely for  decoration.  
3. Check that the non-text content is not used only for visual  formatting.  
4. Check that the speech output follows the guidance for "text alternative" 
described in  WCAG 2.1 Success Criterion 1.1.1 Non -text Content . 
Result  Pass: Check (1, 2, 3 and 4 are true) or (1 and 2 are false) or (1 and 3 are false)  
Fail: Checks (1 true and 2 false) or (1 true and 3 false) or (1, 2 and 3 are true and 4 
is false)  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
12.2.4.6  Reflow  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 19 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.2.4.7  Non-text contrast  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  DKS 2952 -2: 2021  
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 Procedure  1. Check that the software does not fail  the Success Criterion WCAG 2.1 Success 
Criterion 1.4.11 Non -text Contrast.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.11 Non -text Contrast.  
 
12.2.4.8  Text spacing  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion WCAG 2.1 
Success Criterion 1.4.12 Text spacing.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.12 Text spacing.  
 
12.2.4.9  Content on hover or  focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 1.4.13 
Content on hover or focus.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 1.4.13 Content on hover 
or focus.  
 
12.3 Operable  
12.3.1  Keyboard  accessible  
12.3.1.1  Keyboard  
12.3.1.1.1  Keyboard (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is a non -web software that provides a user  interface.   
80 © KEBS:2021:  – All rights reserved  
 2. The software provides support to keyboards or a keyboard  interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.1.1 
Keyboard.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.1.1 Keyboard.  
 
12.3.1.1.2  Keyboard (closed  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT is a non -web software that provides a user  interface.  
2. The user interface is closed to keyboards or keyboard  interfaces.  
Procedure  1. Check that all functionality of the user interface is operable without vision.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.3.1.2  No keyboard  trap 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 20 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 or 2 is not met.  
 
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 12.3.1. 3 Character key  shortcuts  
12.3.1. 3.1 Character key shortcuts (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.1.4 
Character Key Shortcuts.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.1.4 Character Key 
Shortcuts.  
 
12.3.1. 3.2 Character key shortcuts (closed  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non-web software that provides a user  interface.  
2. ICT functionality is closed to keyboards or keyboard  interfaces.  
Procedure  1. Check that all functionality is operable without vision.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable:  Pre-condition 1 or 2 is not met.  
 
12.3.2  Enough  time 
12.3.2.1  Timing  adjustable  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 21 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
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12.3.2.2  Pause, stop,  hide 
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 22 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.3.3  Seizures and physical  reactions  
12.3.3.1  Three flashes or below  threshold  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 23 of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
12.3.4  Navigable  
12.3.4.1  Focus order  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check  that the software does not fail the Success Criterion in Table 24  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
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12.3.4.2  Link purpose (in  context)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.4.4 Link 
Purpose (In Context).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.4.4 Link Purpose (In 
Context).  
 
12.3.4.3  Headings and  labels  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non-web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.4.6 
Headings and Labels.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.4.6 Headings and 
Labels.  
 
12.3.4.4  Focus  visible  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.4.7 Focus 
Visible.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1  Success Criterion 2.4.7 Focus Visible.  
 
   
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 12.3.5  Input  modalities  
12.3.5.1  Pointer  gestures  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 25  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.3.5.2  Pointer  cancellation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail the Success Criterion in  Table 26  of part 1  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.3.5.3  Label in name  
12.3.5.3.1  Label in name (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non-web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.5.3 Label 
in Name.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.5.3 Label in Name.  
 
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 12.3.5.3.2  Label in name (closed  functionality)  
Clause 12.3.5.3.2  of part 1 i s informative only and contains no requirements for testing.  
12.3.5.4  Motion  actuation  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 2.5.4 Motion 
Actuation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 2.5.4 Motion Actuation.  
 
12.4 Understandable  
12.4.1  Readable  
12.4.1.1  Language of software  
12.4.1.1.1  Language of software (open functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT  is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 27  of part 1.  
Result  Pass: Check 1 is true 
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
   
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12.4.1.1.2  Language of software (closed functionality)  
Type of 
assessment  Testing  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. The speech output is provided as non -visual access to closed  functionality.  
4. The speech output is not proper names, technical terms, words of  indeterminate  
language, and words or phrases that have become part of the vernacular of the 
immediately surrounding  text. 
5. The content is not generated externally and is under the control of the ICT  vendor.  
6. The displayed languages can be selected using non -visual  access.  
7. The user has not selected a speech language that is different from the language  of 
the displayed  content.  
Procedure  1. Check that the speech output is in the same human language of the displayed 
content provided.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2, 3, 4, 5, 6 or 7 is not met.  
 
12.4.2  Predictable  
12.4.2.1  On focus  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 3.2.1 On 
Focus . 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 3.2.1 On Focus.  
 
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 12.4.2.2  On input  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 3.2.2 On 
Input . 
Result  Pass: Check 1 is true Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non-web software does not 
contain content relevant to WCAG 2.1 Success Criterion 3.2.2 On Input.  
 
12.4.3  Input  assistance  
12.4.3.1  Error  identification  
12.4.3.1.1  Error identification (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.1 Error 
Identification.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 3.3.1 Error Identification.  
 
12.4.3.1.2  Error Identification (closed functionality)  
Type of 
assessment  Testing  
Pre-conditions  1. ICT is non -web software that provides a user  interface.  
2. The user interface is closed to assistive technologies for screen  reading.  
3. Speech output is provided as non -visual access to closed  functionality.  
4. An input error is automatically  detected.  
Procedure  1. Check that speech output identifies the item that is in  error.  
2. Check that the speech output describes the item that is in  error.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or check 2 false  
Not applicable: Pre -condition 1, 2,3 or 4 is not met.  
 
12.4.3.2  Labels or  instructions   
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 Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.2 
Labels or Instructions.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 3.3.2 Labels or 
Instructions.  
 
12.4.3.3  Error  suggestion  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 3.3.3 Error 
Suggestion.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met, or the non -web software does not 
contain content relevant to WCAG 2.1 Success Criterion 3.3.3 Error Suggestion.  
 
12.4.3.4  Error prevention (legal, financial,  data)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 28  of part 1.  
Result  Pass: Check 1 is true 
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.5 Robust  
12.5.1  Compatible  
12.5.1.1  Parsing  
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 12.5.1.1.1  Parsing (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 29  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 or 2 is not met.  
 
12.5.1.1.2  Parsing (closed  functionality)  
Clause 12.5.1.1.2 of part 1 contains no requirements for testing.  
12.5.1.2  Name, role,  value  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to at least one assistive  technology.  
Procedure  1. Check that the software does not fail the Success Criterion in Table 30  of part 1.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.5.1.3  Status  messages (open  functionality)  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is non -web software that provides a user  interface.  
2. The software provides support to assistive technologies for screen  reading.  
Procedure  1. Check that the software does not fail WCAG 2.1 Success Criterion 4.1.3 Status 
messages.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met, or the non -web software does not 
contain content relevant to G 2.1 Success Criterion 4.1.3 Status messages  
 
   
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12.6 Interoperability with assistive  technology  
12.6.1  Closed  functionality  
Type of 
assessment  Inspection  
Pre-conditions  1. The software has closed functionality.  
Procedure  1. Check that the closed functionality conforms to clause 6.1 of part 1.  
Result  1. If check 1 is true, the software is not required to conform to clause 12.6.2  of part 1  
2. If check 1 is false the software is required to conform to clause 12.6.2  of part 1  
Not applicable: Pre -condition 1 is not met.  
 
12.6.2  Accessibility  services  
12.6.2.1  Platform accessibility service support for software that provides a  user interface  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is platform software.  
Procedure  1. Check that the platform software documentation includes information about 
platform services that may be used by software that provides a user interface to 
interoperate with assistive technology.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.6.2.2  Platform accessibility service support for assistive  technologies  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is platform  software.  
Procedure  1. Check that the platform software documentation includes information about 
platform accessibility services that enables assistive technology to interoperate 
with software that provides a user interface running on the platform software.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
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12.6.2.3  Use of accessibility  services  
Type of 
assessment  Inspection  
Pre-
conditions  1. The software evaluated is software that provides a user interface.  
Procedure  1. Check that the software uses the applicable documented platform  accessibility 
services.  
2. Check that the software can meet the applicable requirements 12.6.2.5 to 12.6.2.17 
of part 1 whilst using the documented platform accessibil ity services.  
3. Check that the software can meet requirements 12.6.2.5 to 12.6.2.17 of part 1 
whilst using the documented platform accessibility services and other documented  
services.  
Result  Pass: Check 1 is true and check 2 or check 3 is true  
Fail: Check 1 or check 3 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.6.2.4  Assistive  technology  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT is assistive technology.  
Procedure  1. Check that the assistive technology uses the documented platform 
accessibility services.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  93 
 12.6.2.5  Object  information  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user interface.  
Procedure  1. Check that the user interface element's role is programmatically determinable  
by assistive  technologies.  
2. Check that the user interface element's state(s) is programmatically 
determinable   by assistive  technologi es. 
3. Check that the user interface element's boundary is programmatically  
determinable by assistive  technologies.  
4. Check that the user interface element's name is programmatically 
determinable  by assistive  technologies.  
5. Check that the user interface  element's description is programmatically  
determinable by assistive  technologies.  
Result  Pass: Checks 1, 2, 3, 4 and 5 are true  
Fail: Check 1 or 2 or 3 or 4 or 5 is false  
 Not applicable: Pre -condition 1 is not met.  
 
12.6.2.6  Row, column, and  headers  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are data tables in the user  interface.  
Procedure  1. Select a data table in which the tests are to be  performed.  
2. Check that each  cell's row is programmatically determinable by  assistive 
technologies.  
3. Check that each cell's column is programmatically determinable by  assistive 
technologies.  
4. Check that each cell's row header, if the row header exists, is programmatically 
determi nable by assistive  technologies.  
5. Check that each cell's column header, if the column header exists,  is 
programmatically determinable by assistive  technologies.  
Result  Pass: Checks 2, 3, 4 and 5 are true  
Fail: Check 2 or 3 or 4 or 5 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
   
94 © KEBS:2021:  – All rights reserved  
  
12.6.2.7  Values  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that can have  values.  
Procedure  1. Select a user interface element that can have a  value.  
2. Check that the current value is programmatically determinable by  assistive 
technologies.  
3. If the user interface  element  conveys  information  about  a range  of values,  check  
that the minimum value is  programmatically determinable by assistive  technologies.  
4. If the user interface  element  conveys  information  about  a range  of values,  check  
that the maximum value is programmatically determinable by assistive  technologies.  
Result  Pass: Checks 2, 3 and 4  are true  
Fail: Check 2 or 3 or 4 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.6.2.8  Label  relationships  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user  interface elements that are labels of other user interface  elements.  
Procedure  1. Obtain the information of each user interface  element.  
2. Check  that the user interface  element's  information  includes  the relationship  with 
the user interface element that  is its label, if the current user interface element has a 
label, and that this relationship is programmatically determinable by assistive  
technologies.  
3. Check that the user interface element's information includes the relationship with  
the user  interfac e element  that it is labelling,  if the current  user interface  element  is a 
label, and that this relationship is programmatically determinable by assistive  
technologies.  
Result  Pass: Checks 2 or 3 are true  
Fail: Check 2 and 3 are false  
Not applicable: Pre-condition 1 or 2 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  95 
 12.6.2.9  Parent -child  relationships  
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that are parents of other user  interface 
elements in a hierarchical  structure.  
Procedure  1. For user interface elements that have a parent, check that the user interface 
element's  information  includes  the relationship  with the user interface  element  
that is its parent.  
2. Check that the user interface elements that are parents of the user interface  
element selected in check 1, include the relationship with the user interface 
elements that are its children in their information, and that this relationship is 
programmatically determinabl e by assistive  technologies.  
3. For user interface  elements  that are a parent  of other  user interface  elements,  
check that the user interface element's information includes the relationship with 
the user interface elements that are its children, and that this relationship is 
programmatically determinable by assistive  technologies.  
4. Check that the user interface elements that are a child of the user interface  
element selected in check 3, include the relationship with the user interface 
elements that are i ts parents in their information, and that this relationship is  
programmatically determinable by assistive technologies.  
Result  Pass: Checks 1 or 2 is true and check 3 or 4 is true  
Fail: Checks 1 and 2 are false or check 3 and 4 are false  
Not applicable: P re-condition 1 or 2 is not met.  
NOTE:  For this requirement it is enough that one of the two directions of a parent -child relationship is 
programmatically  determinable.  This is the reason  why the requirement  checks  are in pairs  and why the 
requirement is met if one member of each pair is  true. 
 
12.6.2.10  Text 
Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There is text rendered to the  screen.  
Procedure  1. For instances of text rendered to the screen, check that the text's information 
includes  its text content,  and that this information  is programmatically  
determinable  by assistive  technologies.  
2. For instances of text rendered to the screen, check that the text's information 
includes its attributes, and that this information is programmatically determinable  
by assistive  technologies.  
3. For instances of text rendered to the screen, check that the text's information 
includes its boundary, and that this information is programmatic ally determinable 
by assistive  technologies.  
Result  Pass: Checks 1, 2 and 3 are true  
Fail: Check 1 or 2 or 3 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.6.2.11  List of available  actions   
96 © KEBS:2021:  – All rights reserved  
 Type of 
assessment  Inspection  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that have actions that can be executed by  
the user.  
Procedure  1. Check that the user interface element's information includes the list of actions 
that can be  executed.  
2. Check that this list is programmatically determinable by assistive  technologies.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.6.2.12  Execution of available actions  
Type of 
assessment  Inspection and testing  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that have actions that can be executed by  the 
user.  
3. The security requirements pe rmit assistive technology to programmatically  
execute user  actions.  
Procedure  1. Check that the user interface element's information includes the list of actions  
that can be executed by assistive technologies according to  12.6.2.11  of part 1.  
2. Check that all the actions in  the list can successfully be executed by assistive 
technologies.  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  97 
 12.6.2.13  Tracking of focus and selection  attributes  
Type of 
assessment  Inspection and testing  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that enable text  editing.  
Procedure  1. Check that the user interface element's information includes mechanisms to  
track focus, text insertion point and selection  attributes.  
2. Check that this information is programmatically determinable by  assistive 
technologies.  
3. Activate those tracking  mechanisms.  
4. As a user, use the text editing functionality in the evaluated software  product.  
5. Check that the tracking of focus, text insertion point and selection attributes  
work.  
Result  Pass: Checks 2 and 5 are true  
Fail: Check 1 or 5 is false  
Not applicable: Pre -condition 1 or 2 is not met. 
 
12.6.2.14  Modification of focus and selection  attributes  
Type of 
assessment  Testing  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements that can receive focus or that enable text  
editing.  
3. The security requirements permit platform software to programmatically  modify 
focus, text insertion point and selection attributes of user interface  elements.  
Procedure  1. For user interface elements that can receive focus and where the focus  can be 
modified  by a user without  the use of assistive  technology,  check  that the focus  can 
be programmatically modified by assistive  technologies.  
2. For user interface elements that enable text editing by a user without the use  of 
assistive technology, check that the position of the text insertion point can be 
programmatically modified by assistive  technologies.  
3. For user interface elements that enable text editing, check that the selection 
attributes can be programmatically modified by assistive technologies where they 
can be modified by user without the use of assistive  technology.  
Result  Pass: All checks are true  
Fail: Any check is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
   
98 © KEBS:2021:  – All rights reserved  
 12.6.2.15  Change  notification  
Type of 
assessment  Inspection and testing  
Pre-conditions  1. The software evaluated is software that provides a user interface.  
Procedure  1. Activate notifications of changes in the user interface  elements.  
2. Check that notifications about changes in object information (role, state, 
boundary, name and description) are sent to assistive technologies, if this 
information  changes in the software user  interface.  
3. Check that notifications about changes in row, col umn and headers of data  
tables are sent to assistive technologies, if this information changes in the  
software.  
4. Check that notifications about changes in values (current value, minimum 
value  and maximum value) are sent, if this information changes in th e software.  
5. Check that notifications about changes in label relationships are sent to 
assistive technologies, if this information changes in the  software.  
6. Check that notifications about changes in parent -child relationships are sent to 
assistive tech nologies, if this information changes in the  software.  
7. Check notifications about changes in text (text contents, text attributes and  the 
boundary of text rendered to the screen) are sent to assistive technologies, if this 
information changes in the  software.  
8. Check that notifications about changes in the list of available actions are sent 
to assistive technologies, if this information changes in the  software.  
9. Check that notifications about changes in focus, text insertion point and 
selection attribu tes are sent to assistive technologies, if this information changes 
in the  software.  
Result  Pass: Checks 2, 3, 4, 5, 6, 7, 8 and 9 are true  
Fail: Check 2, 3, 4, 5, 6, 7, 8 or 9 is false  
Not applicable: Pre -condition 1 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  99 
  
12.6.2.16  Modifications of states and  properties  
Type of 
assessment  Testing  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements whose state or properties can be modified by  a 
user without the use  of assistive  technology.  
3. The security requirements permit assistive technology to programmatically modify 
states and properties of user interface  elements.  
Procedure  1. Check that the state of user interface elements, whose state can be modified by  a 
user without the use of assistive technology, can be programmatically modified by 
assistive  technologies.  
1. Check the properties of user interface elements, whose properties can be 
modified by  a user without  the use of assistive  technologies,  can be 
progr ammatically  modified  
by assistive technologies.  
Result  Pass: All checks are true  
Fail: Any check is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
12.6.2.17  Modifications of values and text  
Type of 
assessment  Testing  
Pre-conditions  1. The software evaluated is software that provides a user  interface.  
2. There are user interface elements whose values or text can be modified by a  user 
without the use of assistive  technology.  
3. The security requirements permit assistive technology to programm atically  modify 
values and text of user interface  elements.  
Procedure  1. Check that the values of user interface elements, whose values can be modified  
by a user without the use of assistive technology, can be modified by assistive 
technologies using the input methods of the  platform.  
2. Check that the text of user interface elements, whose text can be modified by a  
user without the use of assistive technology, can be modified by assistive 
technologies using the input methods of the  platform.  
Result  Pass:  all checks are true  
Fail: any check is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
   
100 © KEBS:2021:  – All rights reserved  
  
12.7 Documented accessibility  usage  
12.7.1  User control of accessibility  features  
Type of 
assessment  Testing  
Pre-conditions  1. There are platform features that are defined in the platform documentation as 
accessibility features intended for users.  
Procedure  1. Check that sufficient modes of operation exists where user control over platform 
features, that are defined in the platform documentation as  accessibility features 
intended for users, is possible.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
12.7.2  No disruption of accessibility  features  
Type of 
assessment  Testing  
Pre-conditions  1. There are platform features that are defined in the platform documentation as 
accessibility features.  
Procedure  1. Check  if software  that provides  a user interface  disrupts  normal  operation  of 
platform accessibility  features.  
2. Check if the disruption was specifically requested or confirmed by the  user.  
Result  Pass: Check 1 is false or both checks are true  
Fail: Check 1 is true and check 2 is false  
Not applicable: Pre -condition 1 is not met.  
12.8 User preferences  
Type of 
assessment  Inspection and Testing  
Pre-conditions  1. The software is software that provides a user interface.  
2. The software has settings for language, colour, contrast, font type, font size, or    
focus cursor, that correspond to platform  settings.  
3. The software is not designed to be is olated from its underlying  platforms.  
Procedure  1. Check that the software provides a mode of operation that follows the platform 
settings.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1, 2 or 3 is not met.  
 
12.9 Authoring  tools  
12.9.1  General (informative)  
Clause 12.9.1 is informative and does not contain requirements for testing  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  101 
 12.9.2  Content  technology  
Type of 
assessment  Inspection and Testing  
Pre-
conditions  1. The software is an authoring tool.  
2. The output  format of the authoring tool supports information required  for 
accessibility.  
Procedure  1. Check if the authoring tool conforms to 12.9.3 to 12.9.6  of part 1 to the extent that 
information required for accessibility is supported by the format used for the output of 
the authoring  
tool. 
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met  
NOTE:  Where the output format of the authoring tool does not support certain types of information 
required for  accessibility, conformance  with requirements  that relate  to that type of information  is not 
required.  
 
12.9.3  Accessible content  creation  
Type of 
assessment  Inspection and testing  
Pre-conditions  1. The software is an authoring tool.  
Procedure  1. Check if the authoring tool has features that enable and guide the production of 
content that conforms to clauses 10 (Web) and 11 (Non -web documents).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
102 © KEBS:2021:  – All rights reserved  
  
12.9.4  Preservation of accessibility information in  transformations  
Type of 
assessment  Inspection and Testing  
Pre-conditions  1. The software is an authoring  tool. 
2. The authoring tool provides restructuring transformations or re -coding 
transformations.  
Procedure  1. For a restructuring transformation, check if the accessibility information is  
preserved in the  output.  
2. For a restructuring transformation, check if the content technology  supports 
accessibility information for the restructured form of the  information.  
3. For a re -coding transformation, check if the accessibility information is 
preserved  in the  output.  
4. For a re -coding transformation, check if the accessibility information is 
supported by the technology of the re -coded  output.  
Result  Pass:  Check 1 is true or checks 1 and 2 are false or check 3 is true or checks 3 
and 4 are false  
Fail: Check 1 is false and check 2 is true  
Not applicable: Pre -condition 1 or 2 is not met.  
 
12.9.5  Repair  assistance  
Type of 
assessment  Inspection  
Pre-conditions  1. The software is an authoring tool.  
2. The accessibility  checking  functionality  of the authoring  tool can detect  that 
content does not meet a requirement of clauses 10 (Web documents) or 11 (Non -
web documents) of part 1 as applicable.  
Procedure  1. The authoring tool provides repair suggestions when content does not meet a 
requirement of clauses 10 or 11 of part 1 (as applicable).  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  103 
  
12.9.6  Templates  
Type of 
assessment  Inspection  
Pre-conditions  1. The software is an authoring tool.  
2. The authoring tool provides  templates.  
Procedure  1. Check that the authoring tool provides at least one template that supports the 
creation of content that conforms to requirements of clauses 10 (Web content) or  
11 (non -web documents) of part 1 as applicable.  
2. Check that at least one template identified in step 1 is available and is identified  
as conforming to clauses 10 or 11  of part 1 (as  applicable).  
Result  Pass: Checks 1 and 2 are true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
NOTE:  The identification as conforming to the requirements of clauses 10 or 11 of part 1 (as 
applicable) described in check 2 may be described in terms such as "Conformant to WCAG 2.1". Where 
the identification does not explicitly state that all of the requireme nts identified in clauses 10 or 11 of 
part 1 (as appropriate) are covered,  it may be necessary  to use the template  to create  a web site or 
document  and then test that web  site or document  according  to the requirements  of clauses  10 or 11 of 
part 1 to provide  full assurance  that the template performs as required.  
 
 
13 Documentation and support  services  
13.1 Product  documentation  
13.1.1  Accessibility and compatibility  features  
Type of assessment  Inspection  
Pre-conditions  1. Product documentation is supplied with the ICT.  
Procedure  1. Check that product documentation provided with the ICT lists and explains 
how to use the accessibility and compatibility features of the ICT.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre-condition 1 is not met.  
 
   
104 © KEBS:2021:  – All rights reserved  
 13.1.2  Accessible  documentation  
Type of 
assessment  Inspection  
Pre-conditions  1. Product documentation in electronic format is supplied with the ICT.  
2. Product documentation in electronic format be easily identifiable and 
accessible. Where online resources are available, the URLs shall be provided  
Procedure  1. Check that product documentation in electronic format provided with the ICT 
conforms to the requirements of clauses 10 or 11 of part 1 as appropriate.  
2.  Check that  the product documentation in electronic format is easily identifiable 
accessible and that the URLs are provided.  
Result  Pass: Check 1 and 2 is true  
Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
13.2 Support  services  
13.2.1  General  
Clause 13.2.1 is informative only and contains no requirements for testing.  
13.2.2  Information on accessibility and compatibility  features  
Type of assessment  Inspection  
Pre-conditions  1. ICT support services are provided.  
Procedure  1. Check that the ICT support services provide information on the accessibility 
and compatibility features that are included in the product documentation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
13.2.3  Effective  communication  
Type of 
assessment  Inspection  
Pre-conditions  1. ICT support services are provided.  
2. ICT support services are easily identifiable and accessible. Where online support 
services are available, the URLs are provided and user f riendly  
Procedure  1. Check that the ICT support services accommodate the communication needs of 
individuals with disabilities either directly or through a referral point.  
2. Check that the ICT support services are easily identifiable, accessible and the 
URLs are provided and user friendly  
Result  Pass: Check 1and 2 are true  
 Fail: Check 1 or 2 is false  
Not applicable: Pre -condition 1 or 2 is not met.  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  105 
 NOTE:  The provision of any level of support for the communication needs of individuals with 
disabilities constitutes  a pass  of this requirement.  Suppliers  may wish to provide  further  information  
about  the level of support that is provided to enable the adequacy and quality of the support to be 
judged.  
 
13.2.4  Accessible  documentation  
Type of assessment  Inspection  
Pre-conditions  1. Documentation is provided by the ICT support services.  
Procedure  1. Check that documentation in electronic format provided by the ICT support 
services conforms to the requirements of clauses 10 or 11 of part 1 as 
appropriate.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
14 ICT providing relay or emergency service  access  
14.1 Relay service  requirements  
14.1.1  General  
Clause 14.1.1 is informative only and contains no requirements for testing.  
14.1.2  Text relay  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The service is a text relay service.  
Procedure  1. Check that the service enables text users and speech users to interact by 
providing conversion between the two modes of communication.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
 
   
106 © KEBS:2021:  – All rights reserved  
 14.1.3  Sign relay  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The service is a sign relay service.  
Procedure  1. Check that the service enables sign language users and speech users to 
interact by providing conversion between the two modes of communication.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
14.1.4  Lip-reading relay  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The service is a lip -reading relay service.  
Procedure  1. Check that the service enables lip -readers and voice telephone users to 
interact by providing conversion between the two modes of communication.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 is not met.  
14.1.5  Captioned telephony  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The service is a captioned telephony service.  
Procedure  1. Check that the service assists a deaf or hard of hearing user in a spoken 
dialogue by providing text captions translating the incoming part of the 
conversation.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition  1 is not met.  
 
14.1.6  Speech to speech relay  services  
Type of 
assessment  Inspection  
Pre-conditions  1. The service is a speech to speech relay service.  
Procedure  1. Check that the service enables telephone users who are speech impaired, or 
have limited cognitive, language and learning abilities, to communicate by 
providing assistance between them.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable:  Pre-condition 1 is not met.  
 
14.2 Access to relay  services  DKS 2952 -2: 2021  
© KEBS 2021  – All rights reserved  107 
 Type of 
assessment  Inspection  
Pre-conditions  The ICT system supports two -way communication.  
A set of relay services for two -way communication is  specified.  
Procedure  1. Check that the system does not prevent access to those relay services for 
incoming and outgoing calls.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
14.3 Access to emergency  services  
14.3.1  Two way communication  
Type of  
assessment  Inspection  
Pre-conditions  1. The ICT system supports two -way communication.  
2. A set of emergency services for two -way communication is  specified.  
Procedure  1. Check that the system does not prevent access to those emergency services 
for outgoing and incoming calls.  
Result  Pass: Check 1 is true  
Fail: Check 1 is false  
Not applicable: Pre -condition 1 or 2 is not met.  
 
14.3.2  Lighting communication  
Type of 
assessment  Inspection  
Pre-conditions  1. The ICT system supports two -way communication  
2. The ICT system supports use of lighting systems.  
3. The ICT system is specified for use with emergency services.  
Procedure  1. Check that the lighting system and the two -way communication specified in 
14.3. 1 can be accessed individually  
2. Check that the two -way communication and the lighting system are both 
simultaneously available   
Result  Pass: Check 1 and 2 are true  
Fail: Check 1 or check 2 is false  
Not applicable: preconditions 1 or 2 or 3 not met.  
 
  
108 © KEBS:2021:  – All rights reserved  
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other devices that ca n be used for gaining access to a telephone network.  
[13] Recommendation ITU -T G.722 (1988): "7 kHz audio -coding within 64 kbit/s".  
[14] Recommendation ITU -T G.722.2 (2003): "Wideband coding of speech at around 16 kbit/s using Adaptive 
Multi -Rate Wideband (AMR -WB)"  
[15] ETSI/CEN/CENELEC EN 301 549 (V2.1.2) (August 2018): "Accessibility requirements for ICT products 
and services".  
[16] ETSI/CEN/CENELEC TR 101 552: "Guidance for the application of conformity assessment to 
accessibility requirements for public  procurement of ICT products and services in Europe".  
[17] ISO/IEC TS 20071 -25:2017: "Information technology - User interface component accessibility - Part 25: 
Guidance on the audio presentation of text in videos, including captions, subtitles and other o n-screen 
text".  
[18] ISO/IEC Guide 71:2014: "Guide for addressing accessibility in standards".  
[19] Recommendation ITU -T T.140 (1988): "Protocol for multimedia application text conversation".   
2 © KEBS:2021:  – All rights reserved  
 [20] Recommendation ITU -T F.703 (2000): "Multimedia conversatio nal services".  
[21] The Authoring Tool Accessibility Guidelines (ATAG) 2.0  
 
 DKS 2952 -1: 2021    
 
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