G/TFA/N/SLV/2  
27 May 2019 
(19-3671) Page: 1/5 
Committee on Trade Facilitation  Original:  Spanish  
 
  
NOTIFICATION UNDER ARTICLES 1.4, 10.4.3, 10.6.2 AND 12.2.2  
OF THE AGREEMENT ON TRADE FACILITATION  
COMMUNICATION FROM EL SALVADOR  
The following communication, dated 2 4 May 2 019, is being  circulated at the request of the delegation 
of El Salvador for Members' information.  
 
_______________  
 
 
El Salvador hereby makes the following notifications in accordance with Articles 1.4, 10.4.3, 10.6.2 
and 12.2.2 of the Trade Facilitation Agreement (WT /L/931).  
 
Article 1, paragraph 4  
 
(a) The official place(s) where the items in subparagraphs 1.1(a) to (j) have been 
published  
 
1.1 (a) Procedures for importation, exportation, and transit (including port, airport, and other 
entry -point procedures), and required forms and documents;  
 
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Temas/Manual_Unico_
de_Operaciones_Aduaneras/Proceso_de_despacho/  
Import and Export Processing Centre  https://www.centrex.gob.sv/scx_html/ventanill a_electr
onica.html  
Ministry of Agriculture and Livestock  Animal quarantine and veterinary registration  
http://www.mag.gob.sv/direccion -general -de-
ganaderia/cuarentena -y-registro -veterinario/  
Plant quarantine  
http://www.mag.gob.sv/direccion -general -de-sanidad -
vegetal/cuarentena -vegetal/  
Ministry of Health  http://usam.salud.gob.sv/index.php/servicios/en -
linea/guia -de-servicios -gaisa 
https://sisam.salud.gob.sv/admin/login?_moduleSelecti
on=1  
E-regulations  https://tramites.gob.sv/  
Ministry of the Environment and 
Natural Resources  http://www.marn.gob.sv/permisos -ambientales -
importacion -y-transporte -de-sustancias -peligrosas/18/  G/TFA/N/SLV/2  
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  National Directorate of Medicines  https://www.medicamentos.gob.sv/index.php/es/norma
tiva-m 
https://www.medicamentos.gob.sv/in dex.php/es/servici
os-m/descargables/uiedm -m 
https://www.medicamentos.gob.sv/index.php/es/servici
os-m/descargables/category/3 -productos -farmaceuticos  
 
1.1 (b) Applied rates of duties and taxes of any kind imposed on or in connection with importation 
or exportation;  
 
Directorate -General of Customs  http://appm.aduana.gob.sv/sacelectronico/GUIL/capitul
osSac.aspx  
Ministry of the Economy  https://consultas.minec.gob.sv/consulta_sac6/  
 
1.1 (c) Fees and charges imposed by or for governmental agencies on or in connection with 
importation, exportation or transit;  
 
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Temas/Manual_U nico_
de_Operaciones_Aduaneras/Proceso_de_despacho/  
Import and Export Processing Centre  https://www.centrex.gob.sv/scx_html/guia_tramites.ht
ml 
Ministry of Health  http://usam.salud.gob.sv/archivos/pdf/alimentos/tarifa
_por_servicios.pdf  
National Directorate of Medicines  https://www.medicamentos.gob.sv/index.php/es/norma
tiva-m/leyesdnm -m/312 -decreto -no-417-aranceles  
 
1.1 (d) Rules for the classification or valuation  of products for customs purposes ; 
 
Directorate -General of Customs  http://www.mh.gob.sv/portal/page/portal/PMHAntiguo/
Temas/Operaciones_Aduaneras/Proceso_Despacho/Acto
s_previos/Ante_Aduana  
 
1.1 (e) Laws, regulations, and administrative rulings of general application relating to rules of origin ; 
 
Ministry of the Economy  http://infotrade.minec.gob.sv/  
Import and Export Processing Centre  https://www.centrex.gob.sv/scx_html/certificados_orig
en_pais.html  
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Servicios/7651 -
Peticiones -investigacion -origen.html  
 
1.1 (f) Import, export or transit restrictions or prohibitions ; 
 
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Temas/Manual_Unico_
de_Operaciones_Aduaneras/Proceso _de_despacho/Proc
eso_Aduanero/Importacion_de_Mercancias.html  G/TFA/N/SLV/2  
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  Ministry of Agriculture  http://oas.mag.gob.sv/sisa/tramites.jsp  
Import and Export Processing Centre  https://www.centrex.gob.sv/scx_html/certificados_orig
en_pais.html  
 
1.1 (g) Penalty provisions for breaches of import, export, or transit formalities ; 
 
Directorate -General of Customs  http://www7.mh.gob.sv/downloads/pdf/DC5128_47_Le
y_Especial_para_Sancionar_Infracciones_Aduaneras.pdf  
 
1.1 (h) Procedures for appeal or review ; 
 
Internal Revenue and Customs Duty 
Appeals Court  http://www7.taiia.gob.sv/taiia/es/Servicios/Tramite_del
_Recurso_de_Apelacion.html  
 
1.1 (i)  Agreements or parts thereof with any country or countries relating to importation, 
exportation, or transit ; 
 
Ministry of the Economy  http://infotrade.minec.gob.sv/  
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Temas/Manual_Unico_
de_Operaciones_Aduaneras/Marco_Legal.html#AP575  
 
1.1 (j) Procedures relating to the administration of tariff quotas ; 
 
Directorate -General of Customs  http://www.transparenciafiscal.gob.sv/downloads/pdf/7
00-DGA-DG-2019-20959.pdf  
Ministry of the Ec onomy  http://infotrade.minec.gob.sv/  
 
(b) The Uniform Resource Locators of website(s) referred to in paragraph 2.1 of 
Article  1 
 
Directorate -General of Customs  http://www7.mh.gob.sv/pmh/es/Temas/Manual_Unico_
de_Operaciones_Aduaneras/Proceso_de_despacho/  
Import and Export Processing Centre  https://www.centrex.gob.sv/scx_html/ventanilla_electr
onica.html  
 
(c) The contact information of the enquiry points referred to in paragraph 3.1.  
 
Directorate -General of Customs  User services  
To submit  complaints , grievances  or notices , or make 
suggestions or commendations  
Tel.: +503 2244-5182 / 2237 -5182 
Email : usuario.dga@mh.gob.sv  
Questions regarding  customs procedures  
servicios.dga@mh.gob.sv  G/TFA/N/SLV/2  
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   Requests for correction and other services of the 
Directorate -General of Customs  
denuncias.dga@mh.gob.sv  
Complaints regarding corruption and smuggling  
Ministry of Agriculture and 
Livestock  http://www.mag.gob.sv/contactenos2/  asociado al correo 
info@mag.gob.sv  
Import and Export Processing 
Centre  Tel.: +503 2281 -8000 (8 a.m. - 5 p.m.)  
Mobile : +503 7859-2917, 7859 -2785 and 7859-3025 ( outside 
business  hours ) 
Fax: +503 2281-8086 
Email:  ciexexportaciones@bcr.gob.sv  
Opening  hours : Monday - Friday , 8.30 a.m. - 12.30 p.m. and 
1.15 p.m. - 4.00 p.m.  
Centre  manager : Ms Nydia López de Castillo  
Centro de Trámites de Importaciones y Exportaciones | CIEX 
El Salvador  
Banco Central de Reserva de El Salvador  
Alameda Juan Pablo II, entre 15 y 17 Av . Norte Edificio BCR  
San Salvador, El Salvador, Cent roamérica 
National Directorate of 
Medicines  Blv. Merliot y Av . Jayaque, Edif . DNM, Urb . Jardines del 
Volcán,  Santa Tecla, La  Libertad, El Salvador, América Central  
Tel.: +503 2522 -5000  
Email: info@medicamentos.gob.sv  
https://www.medicamentos.gob.sv/index.php/es/contactenos -
m/buzon -de-sugerencias -y-quejas  
 
Article 10, paragraph 4.3  
 
In accordance with the law est ablishing it, El Salvador's Single Window for Foreign Trade is the  
Import and Export Processing Centre (CIEX) . Its aim is to centraliz e, speed up  and simplify  official 
procedures  for registering , authoriz ing and issu ing the  documents of various government  authorities  
dealing  with foreign  trade.  
 
The Central Reserv e Bank (BCR) has been operating  the "Export  Window " since  19 September 1 989. 
Its biggest  success  has been the reduc tion of  waiting  times from 15 working days to less than 
one minute , and the changeover from face-to-face to 100 % virtual procedures . Authoriza tion for 
this derives from the Export Re covery Law , which established the Export Proce ssing Centre 
(CENTREX).  
 
It should be noted  that the success  achieved in  terms of  facilitation result s from the fact that the 
computer  platforms  developed by the BCR enable the integration of trade -related actors , including  
exporters, importers, customs agents, special customs attorneys , chemists, pharmac eutical 
chemists , agronomists, livestock specialists  and other professionals in the field of h uman, plant and 
animal health , together with administrative officials  dealing with formalities . 
 
Further informa tion on the BCR and CIEX El Salvador can be found at: 
 
http://www.ciexelsalvador. gob.sv/registroSIMP  
https://www.bcr.gob.sv/esp  
 G/TFA/N/SLV/2  
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  Article 10, paragraph 6.2  
 
http://www7.mh.gob.sv/pmh/es/Servicios/4405 -Autorizacion -de-Agentes -de-Aduanas.html  
 
Article 12, paragraph 2.2  
 
Directorate -General of Customs  User services  
To submit complaints, grievances or 
notices, or make suggestions or 
commendations  
Tel.: +503 2244 -5182 / 2237 -5182 
Email: usuario.dga@mh.gob.sv  
Questions regarding  customs procedures  
servicios.dga@mh.gob.sv  
Requests for correction and other 
services of the Direc torate -General of 
Customs  
denuncias.dga@mh.gob.sv  
Complaints regarding  corruption and 
smuggling  
 
__________