OFFICE( 20)/93 
20-7568 
 
 
The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/20-55 Issued on:  29 October 2020      
 
Title:  Information Management Specialist  – 
Records Manager        Application Deadline:  26 November 2020      
 
Grade:  6 
 Division:  Knowledge and Information 
Management, Academic Outreach and WTO 
Chairs Programme       
 Contract Type:  Fixed -term     
 
Starting Salary:  CHF 84,440  net per annum  
(approximate)  Duration:  Two years with the possibility of 
extension      
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package including 
an annual net salary (subj ect to mandatory deductions for pension contributions 
and health insurance), dependency benefits, pension plan, health insurance 
scheme, separation grant, and 30 days annual leave.  Benefits for internationally 
recruited staff may include travel and removal  expenses on appointment and 
separation, installation grant, education grant, rental subsidy, and home leave.  
Additional information on the compensation package is provided on the 
WTO website:  
https://www.wto.org/english/thewto_e/vacan_e/compensation_e.htm  
 
 
The Secretariat of the WTO is seeking to fill a position of Information Management 
Specialist  - Records Manager in the Records and Archives Management Section  of the 
Knowledge and Information Management, Academic Outreach and WTO Chairs 
Programme  Division .  
 
The Division develops and coordinates WTO knowledge and information management 
policies and is responsible for academic outreach activities with universiti es and the WTO 
Chairs Programme. The Records and Archives Management Section is in charge of the 
custody and control of Secretariat records and informational assets, in both paper and 
electronic formats, by leading their management, access, retention, stor age, preservation 
and disposition, with the purpose of protecting them as evidences of actions and of 
ensuring accountability to present and future users.  
 
General Functions  
 
Under the supervision of the Chief of the Records and Archives Management Section , the incumbent 
will work in the deployment and maintenance of the WTO electronic document and records 
management system (EDRMS).  The incumbent will perform the following functions:  
 
1. Develop, implement and maintain tools to manage active and semiactive  records, such as 
classification plans, retention schedules and controlled vocabularies, based on international 
standards and best practices.  
 
2. In line with the overall Divisional Knowledge Management mandate and workplan, and in 
accordance with the Reco rds and Archives Management Strategy, participate in the implementation 
of the EDRMS in compliance with records management best practices, including: mapping and 
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  analysis of records and information processes, optimization of workflows, and refining, indexi ng and 
migration of records to the new EDRMS.  
 
3. Contribute to drafting and implementing records and archives management guidelines and 
procedures, such as metadata schemas, digitization guidelines, transfer of custody or digital 
preservation.  
 
4. Liaise with relevant stakeholders of Knowledge Management policies and strategies; mobilize 
and keep engaged knowledge and information management focal points, particularly by ensuring 
organizational understanding of the interrelationship between records and busi ness processes, 
providing training to staff on how best to access, use and share WTO information resources  and 
knowledge  through  the records management systems  and the knowledge management portal  when 
required.  
 
5. Manage the central repository of active a nd semiactive records. Prepare lists for the disposition 
of records not qualified for permanent preservation in accordance with the approved retention 
schedules.  
 
6. With infographics and other visualization tools, support promotion and information campaig ns 
on knowledge mangement, including the design and preparation of customized presentations and 
messages, as well as collaborating with other Divisional staff in the dissemination of information and 
knowledge resources.  
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
Advanced university degree in  information science, knowledge management, archival science or 
records management . Alternatively  a basic university degree plus a qualification in this field 
recognized by a professional body that is equivalent to an advanced university degree . 
 
Knowledge and Skills:  
 
Technical knowledge and  skills:  
 
Knowledge of and demonstrated professional experi ence in developing tools for the management of 
active and semi active records according to internationally recognized standards.  
Knowledge and demonstrated experience of state -of-the art electronic records and archives 
management systems. Knowledge of trus ted digital repositories would be an asset.  
Excellent command and use of IT (Information Technology) tools relevant to information 
management and retrieval. Knowledge of programming languages would be an asset.  
Proficiency in MS suite of applications (e.g . Word, Excel, PowerPoint, Access, etc.).  
 
Behavioural skills:  
 
Solid organizational skills. Ability to work under pressure and meet tight deadlines.  
Excellent communication and presentation skills including the ability to relay technical information 
in simple language.  
Ability to come up with creative solutions to solve problems.  
Excellent interpersonal skills: ability to work as part of a team in a multicultural environment; tact 
and discretion; contribute to the collective good of the Division; work we ll as a member of a team, 
while also capable of working independently to complete his/her assignments.  
 
Work Experience:  
 
A minimum  of two years  of relevant experience.  Experience gained in intergover nmental 
organizations would be an asset.  
 
Languages:  
 
Excellent command of English, both oral and written , is required.  A good working knowledge of 
French  or Spanish  would be an asset.  
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  Additional Information:  
 
Only applications from nationals of WTO Members will be accepted.  
 
For WTO staff members on fixed -term or regular contracts, only those who have spent minimum 
two years on their current post are normally considered eligible to apply, as per administrative 
memorandum 976 paragraph 46.  
 
The WTO ma y use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
 
Candidates not selected whose performance in the selection process nevertheless shows them to be 
suitable for a similar position may be kept on a roster for up to 24 months, and may subsequently 
be called upon as and when the need arises for additional resou rces. 
______________________________________________________________________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FO R AN INTERVIEW  
______________________________________________________________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All applicants are encouraged to apply online as soon as possible after the vacancy has  
been poste d and well before the closing date – Geneva (Switzerland) time –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.