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The recruitment policy of the WTO is to seek to attract and retain staff members  
offering the highest standards of competence, efficiency and integrity.  
As an Equal Opportunities Employer, the WTO gives full regard to merit and diversity.  
______________________________________________________________________  
 
Vacancy Notice No.:  EXT/F/20 -34 Issued on:  12 June 2020 
 
Title:  Partner Development Manager  Application Deadline:  13 July 2020 
 
Grade:  7 
 Division:  Languages, Documentation and 
Information Management  
 Contract Type:  Fixed -term 
 
Starting Salary:  CHF 90,472  net per annum  
(approximate)  Duration:  Two years with the possibility of 
extension  
 
Other 
Conditions:  In accordance with WTO Staff Regulations and Staff Rules and WTO Pension Plan 
Regulations.  
The World Trade Organization offers an attractive compensation package including 
an annual net salary (subject to mandatory deductions for pension contributions 
and health insurance), depe ndency benefits, pension plan, health insurance 
scheme, separation grant, and 30 days annual leave.  Benefits for internationally 
recruited staff may include travel and removal expenses on appointment and 
separation, installation grant, education grant, ren tal subsidy, and home leave.  
Additional information on the compensation package is provided on the 
WTO website:  
https://www.wto.org/english/thewto_e/vacan_e/compensation_e.htm  
 
 
The Secretariat of the WTO is seeking to fill a position of Partner Development Manager, 
in the Language, Documentation and Information Management Division.  
 
The Languages, Documentation and Information Management Division (LDIMD), 
comprised of over 140 s taff members, provides in three complementary areas:  
- Translation, interpretation for meetings, and other such services;  
- document management including graphic design, printing and physical dissemination of 
documentation and publications; and  
- inform ation management, including the management of records and preservation of 
archival materials; the management of official documents, notifications and 
correspondence; and library services for access to a wide range of electronic and print 
resources . 
 
 
Gener al Functions  
 
Under the supervision of the Director of the Division, the incumbent will have the primary 
responsibility for developing business partnerships both internal and external to the WTO in order 
to integrate best practices, systems and technology in the areas of document production, translation, 
data analysis and information dissemination.  
 
Key accountabilities will include:  
 
1. Establish, develop and manage relationships with internal partners: Partner with WTO -internal 
teams to align programmes and initiatives to optimise processes, streamline workflows, and 
contribute to achieving LDIMD's strategic objectives.  
 
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  2. Establish, develop and manage relationships with external partners: Identify potential external 
partners for business process outsour cing projects in the areas of document production and 
translation. Develop terms of reference, launch requests for proposals and establish service level 
agreements with potential external partners. Monitor service delivery with external partners; putting 
in place, and in action, safeguards in case of non -conformity.  
 
3. Act as Project Manager on key initiatives in modernising the documentation production 
workflow: developing project schedules, reviewing vendor proposals, capturing project notes and 
preparin g project status reports.  
 
4. Ensure that new statistical reports covering all facets of the documentation production 
workflow are set up; and provide these to all stakeholders concerned at regular time points.  
 
5. Document business processes or software solutions to ensure appropriat e reference material.  
 
6. Develop, plan and execute test cases for new software systems before go -live date.  
 
7. Keep abreast of state -of-art technologies in document production and translation.  
 
8. Undertake any other administrative and/or data managemen t activities as required.  
 
9. Respond to requests from WTO staff, Members, organizations and individuals outside the WTO 
and represent the WTO on missions and at meetings.  
 
 
REQUIRED QUALIFICATIONS  
 
Education:  
 
Advanced university degree (Master’s degree o r equivalent degree) in knowledge/information 
management, computer science or translation technology. Alternatively a first -level university 
degree with proven additional professional expertise equivalent to a relevant advanced university 
degree could be c onsidered.  
 
Knowledge and Skills:  
 
Technical knowledge and skills:  
 
Strong analytical skills and proven experience managing complex projects, including change 
management projects.  
Knowledge of document production or publishing technologies.  
Knowledge of translation processes, technologies and integration in document workflows.  
Knowledge and experience in software user -acceptance test development and management.  
Strong ability to understand complex business requirements and synthesize them into simple terms 
of reference.  
Knowledge of procurement process, particularly experience in preparing requests for proposals.  
 
Behavioural skills:  
 
Ability to think out of the box, lead and stimulate continuous process improvement.  
Excelle nt communication skills, including the ability to clearly articulate messages to a variety of 
audiences, for example technical/scientific and lay stakeholders.  
Ability to relate to and build relationships with colleagues including people within and outside  the 
organization.   
Ability to face and cope with conflict situations.   
Ability to work harmoniously in a multi -cultural environment.  
Ability to adapt quickly to different environments and to work under pressure.  
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  Work Experience:  
 
A minimum of 3 years o f relevant experience at the international level, including demonstrated 
professional experience in business process outsourcing and/or document production and translation 
systems design or testing.  
 
Experience managing projects in the area of documentatio n, publishing or IT is required.  
 
Languages:  
 
Excellent command of English, both oral and written is required (minimum C1 level according to the 
Common European Framework of Reference for Languages (CEFR)).  A good working knowledge of 
French and Spanish would be an advantage.  
 
Shortlisted candidates will be assessed on their language skills as part of the selection process and 
may be asked to provide proof of their language skills under a recognized framework (e.g. CEFR, 
IELTS, UN Language Proficiency Ex am, etc.).   
 
Additional Information:  
 
The position may be offered at a lower grade if the selected candidate does not fully meet all the 
required qualifications.  
 
Only applications from nationals of WTO Members will be accepted.  
 
The WTO may use various communication technologies such as video or teleconference for the 
assessment and evaluation of candidates. The recruitment process may also involve the use of 
various forms of testing, assessment centres, interviews and reference checks.  
 
Candidat es not selected whose performance in the selection process nevertheless shows them to be 
suitable for a similar position may be kept on a roster for up to 12 months, and may subsequently 
be called upon as and when the need arises for additional resources.  
______________________________________________________________________  
APPLICANTS MAY BE REQUIRED TO SIT A WRITTEN EXAMINATION  
______________________________________________________________________  
APPLICANTS WILL BE CONTACTED DIRECTLY IF SELECTED FOR AN I NTERVIEW  
______________________________________________________________________  
Please note that all candidates must complete an o nline application  form.  
To apply, please visit the WTO's E -Recruitment website at: https://erecruitment.wto.org . 
The system provides instructions for online application procedures.  
 
All applicants are encouraged to apply online as soon as possible after the vacancy has  
been poste d and well before the closing date – Geneva (Switzerland) time –  
stated in the vacancy announcement.  
 
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE  
CLOSING DATE WILL NOT BE ACCEPTED  
 
The WTO is a non -smoking environment.