# Listening to our data users: A qualitative study to better know their perception of our data and metadata

Quentin Gallis

► To cite this version:

Quentin Gallis. Listening to our data users: A qualitative study to better know their perception of our data and metadata. 13th Annual European DDI User Conference (EDDI2021), Nov 2021, Paris, France. pp.15. hal-03897974

HAL Id: hal-03897974

https://sciencespo.hal.science/hal-03897974

Submitted on 14 Dec 2022

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# Listening to our data users:
A qualitative study to better know their perception of
our data and metadata

Quentin GALLIS

Center for Socio-Political Data, Sciences Po - CNRS

13th Annual European DDI User Conference (EDDI2021)
# Program

* The CDSP and its context

* The past work

* The present study

* And the future...
# The French Center for Socio-Political Data (CDSP)

* Created in 2006, Sciences Po and CNRS

* Provides 350 databases in social sciences on the Quetelet-Progedo Diffusion portal (CESSDA provider)

* Elections results

* Qualitative and quantitative studies

* About 20 engineers in 3 teams :

* Data collection

* Data sharing

* Digital projects
Secondary use of our data

* A growing demand :

<figure><img src="image_2.png" /><figcaption>Evolution of the authorized projects by year</figcaption></figure>
## Secondary use of our data

* Demands :

o 60% in France

o Rest is mostly from Europe and North America

o 25 countries in total

<figure><img src="image_3.png" /><figcaption>Project distribution by country</figcaption></figure>
**Secondary use of our data**

* Almost exclusively academic public

* Universities

* Research organization

<figure><img src="image_4.png" /></figure>
## The past work

* A satisfaction study (2019):

* In collaboration with PROGEDO, Ined and Adisp

* Quantitative survey

* 362 responders (10,3% of the portals users)

* Results

* 91% satisfied or very satisfied of the service

* 86% find the documentation useful or very useful

* 25% have difficulties to find the data they want

* Almost 70% have heard about the services by coworkers or in classes
# The present study

* The idea:

* Explore further the user experience

* Qualitative methodology => interviews

* Focus on the FAIR problematics: metada, accessibility

UX
# The present study

## Goals:

* Evaluate survey's reusability

* Data

* Metadata

* Usability

* Understand the use of our tools:

* Discover unknown needs

<figure><img src="image_5.png" /></figure>
# The present study

## Goals:

* Evaluate survey's reusability

* Understand the use of our tools:

* Question base

* BeQuali

* Data.sciencespo (dataverse)

* Discover unknown needs

<figure><img src="image_6.png" /></figure>
# The present study

## Goals:

* Evaluate survey's reusability

* Understand the use of our tools:

* Discover unknown needs...

<figure><img src="image_7.png" /></figure>
# The present study

## Methodology :

* First wave launched at spring 2021

* Target : users who have downloaded one or more studies in 2020/2021

* 9 responders at the end of summer

* 6 interviews finished

* Semi-directive survey

* List of questions to ask, with large freedom of response

* Recoding in several variables
# The present study

## Results:

* Variety of users and projects

* Confirmation of the satisfaction

* Quality of data

* Quality of metadata standards that make a second use possible and as easy as possible

* Other expectations

* Better communication on the existence of the data centers :

* Accessibility is also about knowing that the data exists

* Databases oriented toward education
And the future • • •

• What we have already done:

○ Production of pedagogic databases, focused on learning how to manipulate data

○ Diffusion and communication about our services : Mate-SHS network, Dataweek Progedo, ponctual presentations

○ Partnership with other french universities through the 14 Academic Data Platforms (Plateformes Universitaires de Données)

○ Provide our metada in free access on our new dataverse

• What we are going to do:

○ A second wave of interviews

○ More pedagogic databases...

○ More partnerships...

○ And more communication !
Thank you !

Contact :

quentin.gallis@sciencespo.fr

info.cdsp@sciencespo.fr