# Advances in Production Management Systems. Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments

Matthias Thürer, Ralph Riedel, Gregor von Cieminski, David Romero

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Matthias Thürer, Ralph Riedel, Gregor von Cieminski, David Romero (Dir.). Advances in Production Management Systems. Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments. Springer Nature Switzerland, AICT-731 (Book front matter), 2024, 978-3-031-71632-4. 10.1007/978-3-031-71633-1. hal-05285866

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Editor-in-Chief

Kai Rannenberg, Goethe University Frankfurt, Germany

Editorial Board Members

TC 1 – Foundations of Computer Science

Luís Soares Barbosa*<sup>1)</sup>, University of Minho, Braga, Portugal

TC 2 – Software: Theory and Practice

Jacques Carette, Department of Computer Science, McMaster University, Hamilton, ON, Canada

TC 3 – Education

Arthur Tatnall<sup>1)</sup>, Victoria University, Melbourne, Australia

TC 5 – Information Technology Applications

Erich J. Neuhold, University of Vienna, Austria

TC 6 – Communication Systems

Burkhard Stiller, University of Zurich, Zürich, Switzerland

TC 7 – System Modeling and Optimization

Lukasz Stettner, Institute of Mathematics, Polish Academy of Sciences, Warsaw, Poland

TC 8 – Information Systems

Jan Pries-Heje, Roskilde University, Denmark

TC 9 – ICT and Society

David Kreps<sup>1)</sup>, National University of Ireland, Galway, Ireland

TC 10 – Computer Systems Technology

Achim Rettberg, Hamm-Lippstadt University of Applied Sciences, Hamm, Germany

TC 11 – Security and Privacy Protection in Information Processing Systems

Steven Furnell<sup>1)</sup>, Plymouth University, UK

TC 12 – Artificial Intelligence

Eunika Mercier-Laurent<sup>1)</sup>, University of Reims Champagne-Ardenne, Reims, France

TC 13 – Human-Computer Interaction

Marco Winckler<sup>1)</sup>, University of Nice Sophia Antipolis, France

TC 14 – Entertainment Computing

Rainer Malaka, University of Bremen, Germany
IFIP Advances in Information and Communication Technology

The IFIP AICT series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; ICT and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction.

Edited volumes and proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research.

The principal aim of the IFIP AICT series is to encourage education and the dissemination and exchange of information about all aspects of computing.

More information about this series at https://link.springer.com/bookseries/6102
Matthias Thürer · Ralph Riedel ·
Gregor von Cieminski ·
David Romero
Editors

Advances in Production
Management Systems

Production Management Systems
for Volatile, Uncertain, Complex,
and Ambiguous Environments

43rd IFIP WG 5.7 International Conference, APMS 2024
Chemnitz, Germany, September 8–12, 2024
Proceedings, Part IV

<figure><img src="image_2.png" /></figure>

Springer
Editors

Matthias Thürer
Chemnitz University of Technology
Chemnitz, Germany

Gregor von Cieminski
ZF Friedrichshafen AG
Friedrichshafen, Germany

Ralph Riedel
West Saxon University of Applied Sciences
Zwickau
Zwickau, Germany

David Romero
Tecnológico de Monterrey
Mexico City, Mexico

ISSN 1868-4238
ISSN 1868-422X (electronic)
IFIP Advances in Information and Communication Technology
ISBN 978-3-031-71632-4
ISBN 978-3-031-71633-1 (eBook)

https://doi.org/10.1007/978-3-031-71633-1

© IFIP International Federation for Information Processing 2024

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# Preface

The year 2024 highlighted that the world is getting more and more volatile, uncertain, complex, and ambiguous. There are no simple solutions to complex problems, which require new ways to solve and manage them. New technology opens new ways as does the continuous progress of science. But to bring real benefits to people on the ground who are suffering from the consequences of conflicts and climate change, just to name two, more research is needed on how to apply and further advance this technology and knowledge. A scientific conference plays an important part in this. It is a symbol of aiming for a better future. We create new knowledge and solutions, we share all our achievements, and we meet to get to know people from all over the world, creating new ties and making new friends.

The International Conference on "Advances in Production Management Systems" (APMS) is the leading annual event of the IFIP Working Group (WG) 5.7 of the same name. At APMS 2024 in Chemnitz, Germany, hosted by Chemnitz University of Technology and West Saxon University of Applied Sciences Zwickau, more than 200 papers were presented and discussed. This is a significant step up from the first APMS Conference in 1980, which assembled just a few participants. The IFIP WG 5.7 was established in 1978 by the General Assembly of the International Federation for Information Processing (IFIP) in Oslo, Norway. Its first meeting was held in August 1979 with all its seven members present. The WG has since grown to 124 full and candidate members as well as 27 honorary members.

APMS was held for the first time in East Germany, which experienced specific challenges and disruptions, but also hopes and new futures. The Ore Mountains are a traditional industrial region, and it can be argued that the first textbook on operations management was written on the mining industry in this region. Mining always brought its own challenges in terms of sustainability, quality of work life, and process efficiency, but also major technological advancements and highly skilled labour. Many of the papers presented address similar challenges as 500 years ago. The problems did not change but are more volatile, uncertain, complex, and ambiguous today given the interconnectedness of society and production. No other technology can show a more rapid development and impact in industry and society than Information and Communication Technology (ICT).

The APMS 2024 program shows that the IFIP WG 5.7 can still make, and will continue to make, a significant contribution to production and production management disciplines. In 2024, the international review board for APMS included 95 recognized experts working in the disciplines of production and production management systems. For each paper, an average of 2.5 single-blind reviews were provided. Over two months, each submitted paper went through two rigorous rounds of reviews to allow authors to revise their work after the first round of reviews to guarantee the highest scientific quality of the papers accepted for publication. Following this process, 201 full
papers were selected for inclusion in the conference proceedings from a total of 224 submissions.

APMS 2024 brought together leading international experts from academia, industry, and government in the areas of production and production management systems to discuss how to achieve responsible manufacturing, service, and logistics futures. This included topics such as innovative manufacturing, service, and logistics systems characterized by their agility, circularity, digitalization, flexibility, human-centricity, resilience, and smartification contributing to more sustainable industrial futures that ensure that products and services are manufactured, servitized, and distributed in a way that creates a positive effect on the triple bottom line.

The APMS 2024 conference proceedings are organized into 6 volumes, covering a large spectrum of research addressing the overall topic of the conference “Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments”. We would like to thank all contributing authors for their high-quality research work and their willingness to share their findings with the APMS and IFIP WG 5.7 community. We are equally grateful for the outstanding work of all the International Reviewers, the Program Committee Members, and the Special Sessions Organizers.

September 2024

Matthias Thürer

Ralph Riedel

Gregor von Cieminski

David Romero
# Organisation

## Conference Co-chairs

Matthias Thürer

Ralph Riedel

Gregor von Cieminski

Chemnitz University of Technology, Germany

West Saxon University of Applied Sciences Zwickau,
Germany

ZF Friedrichshafen AG, Germany

## Honorary Co-chair

Egon Müller

Chemnitz University of Technology, Germany

## Program Co-chairs

Philipp Wilsky

David Romero

Chemnitz University of Technology, Germany

Tecnológico de Monterrey, Mexico

## Organizing Committee Co-chairs

Luise Weißflog

Felix Franke

Julia Sprigode

Chemnitz University of Technology, Germany

Chemnitz University of Technology, Germany

West Saxon University of Applied Sciences Zwickau,
Germany

## Doctoral Workshop Chairs

Marina Ivanova

Pierre Grzona

David Romero

Chemnitz University of Technology, Germany

Chemnitz University of Technology, Germany

Tecnológico de Monterrey, Mexico

## Program Committee

Federica Acerbi

Lorenzo Agbomemewa

Natalie Cecilia Agerskans

Carla Susana Agudelo Assuad

Alireza Ahmadi

Kartika Nur Alfina

Erlend Alfnes

Farhad Ameri

Bjorn Andersen

Yevheniia Andriichenko

Oliver Antons

Veronica Arioli

Doris Aschenbrenner

Aylin Ates

Nestor Fabián Ayala

Jannicke Baalsrud Hauge

Elena Beducci

Monica Bellgran
Frederique Biennier

Alessia Bilancia

Vlad Bocanet

Jos A. C. Bokhorst

Frank Börner

Magali Bosch-Mauchand

Hafida Bouloiz

Alexandros Bousdekis

Greta Braun

Gerald Bräunig

Jessica Bruch

Adauto Bueno

Lien Bui

Guillherme Hörner Bussolo

Mario Henrique Callefi

Davide Castellano

Perawit Charoenwut

Ferdinando Chiacchio

Steve Childe

Chiara Cimini

Beatrice Colombo

Jelena Crnobrnja

Catherine da Cunha

Patrick Dallasega

Mélanie Despeisse

Mario Di Nardo

Alexandre Dolgui

Heidi Dreyer

Milos Drobnjakovic

Malin Elvin

Adrodegari Federico

Jannick Fiedler

Daniel Fischer

Martin Folz

Florian Förster

Chiara Franciosi

Jana Frank

Susanne Franke

Stefano Frecassetti

Mike Freitag

Jan Frick

Paolo Gaiardelli

Mattia Galimberti

Maryam Gallab

Mosè Gallo

Fernando José Gómez Paredes

Clarissa A. González Chávez

Jon Gosling

Pierre Grzona

Christopher Gustafsson

Harumi Haraguchi

Stefanie Hatzl

Zhiliang He

Dominik Hertel

Jan Holmström

Djerdj Horvat

Ryuichiro Ishikawa

Dmitry Ivanov

Marina Ivanova

Niloofar Jafari

Tim Maximilian Jansen

Yongkuk Jeong

HongBae Jun

Toshiya Kaihara

Matthias Kalverkamp

Kai Kang

Ibrokhimjon Khamidov

Maria Kollberg Thomassen

Juhoantti Viktor Köpman

Alexandra Lagorio

Beñat Landeta

Nicolas Leberruyer

Jan-Peter Lechner

Liu Lei

Yee Yeng Liau

Ming Lim

Ma Lin

Francesco Lolli

Damien Lovato

Egon Lüftenegger

Sivanilza Teixeira Machado

Ugljesa Marjanovic

Larisa Markov

Melissa Marques-McEwan

Antonio Masi

Sandra Mattsson

Gokan May

Nayara Cardoso Medeiros

Khaled Medini

Kunruthai Meechang

Joan Gilberto Mendes dos Reis

Nicola Mercogliano
Hajime Mizuyama

Katharina Moitzi

Elias Montini

Eiji Morinaga

Francesco Moroni

Sobhan Mostafayi Darmian

Mohamed Naim

Torbjørn Netland

Phu Nguyen

Nariaki Nishino

Sang Do Noh

Tomomi Nonaka

Maniva Oliva

Margherita Pero

Claudia Piffari

Marta Pinzone

Fabiana Pirola

Daryl Powell

Vittaldas Prabhu

Hiran Harshana Prathapage

Anna Presciuttini

Moritz Quandt

Ricardo Rabelo

Slavko Rakic

Mario Rapaccini

R. M. Chandima Ratnayake

Daniel Resanovic

Ralph Riedel

David Romero

Anita Romsdal

Christoph Roser

Martin Rudberg

Tamas Ruppert

Roberto Sala

Omkar Salunkhe

Jan Salzwedel

Adriana Saraceni

Claudio Sassanelli

Mizuho Sato

Bennet Schulz

Daniel Seifert

Marcia Terra Silva

Katrin Singer-Coudoux

Dragana Slavic

Selver Softic

Per Solibakke

Endre Sølvsberg

Dongping Song

Kenn Steger-Jensen

Oliver Stoll

Jo Wessel Strandhagen

Shota Suginouchi

Yoshitaka Tanimizu

Takashi Tanizaki

Moreira Tavares

Klaus-Dieter Thoben

Peter Thorvald

Matthias Thürer

Rodrigo Carlo Toloi

Ivan Tomašević

Mario Tucci

Ioan Turcin

Ali Turkyilmaz

Hendrik Unger

Kenneth Vidskjold

Gregor von Cieminski

Sabine Waschull

Kasuni Vimasha Weerasinghe

Shaun West

Stefan Alexander Wiesner

Joakim Wikner

Philipp Wilsky

Heiner Winkler

Thorsten Wuest

Mohammed Yaqot

Mingze Yuan

Lara Popov Zambiasi

Matteo Zanchi

Anton Zitnikov

Anne Zouggar
# Contents – Part IV

## Digital Transformation Approaches in Production and Management

<table><tr><td>Leveraging Sentiment Analysis and Reporting for Re-designing Business Processes Using Large Language Models: A SentiProMo Case Study in Airline Check-In Processes</td><td>3</td></tr><tr><td>Selver Softic, Egon Lüftenegger, Daniel Resanovic, Safet Softic, and Alexandru Popan</td><td></td></tr><tr><td>Development of a Framework for Data-Supported Personas</td><td>18</td></tr><tr><td>Eva Schirgi, Stefanie Hatzl, and Katharina Moitzi</td><td></td></tr><tr><td>Fuzzy Maturity Model for Transformative Procurement Readiness: Procurement 4.0 Perspective</td><td>32</td></tr><tr><td>Areej Althabatah, Mohammed Yaqot, Regina Padmanabhan, and Laoucine Kerbache</td><td></td></tr><tr><td>Guiding Process Mining Projects with the IPMM Framework: A Case Study with a German Manufacturer</td><td>48</td></tr><tr><td>Florian Obersteiner and Egon Lüftenegger</td><td></td></tr><tr><td>Assessing Additive Manufacturing and Digital Inventory Ecosystem in the Oil & Gas Context</td><td>63</td></tr><tr><td>Kristian Bang-Olsen and Ali Turkyilmaz</td><td></td></tr><tr><td>Unlocking the Potential of Blockchain in Road Freight Transportation Operations</td><td>77</td></tr><tr><td>Mario Henrique Callefi, Pierre Grzona, Adauto Bueno, Dayvid Souza Santos, and Moacir Godinho Filho</td><td></td></tr><tr><td>Digital Transformation Towards Human-Centricity: A Systematic Literature Review</td><td>89</td></tr><tr><td>Jelena Crnobrnja, Danijela Ciric Lalic, David Romero, Selver Softic, and Ugljesa Marjanovic</td><td></td></tr><tr><td>Literature Review on the Current State-of-the-Art in Research and Technological Advancements in the Field of Machine Learning Applied to Predictive Maintenance</td><td>103</td></tr><tr><td>Daniel Resanovic and Nicolae Balc</td><td></td></tr></table>
<table>
  <tbody>
    <tr>
      <td>Coordinating Digital Transformation: Exploring IT Organizational Adaptations in International Manufacturing Networks<br/>Viktorija Badasjane, Anna Granlund, Mats Ahlskog, Jessica Bruch, and Barrett Sauter</td>
      <td>120</td>
    </tr>
    <tr>
      <td>Building Digital Capabilities in Manufacturing SMEs<br/>Guven Gurkan Inan</td>
      <td>135</td>
    </tr>
    <tr>
      <td>Dashboard Development for the Quality Department of a Company from the Automotive Industry<br/>Mariana Mateus and Sérgio Sousa</td>
      <td>148</td>
    </tr>
    <tr>
      <td>Digitalizing Smallholder Farmer Agri-Food Supply Chains: A Case Study from a Developing Economy<br/>W. Madushan Fernando, Amila Thibbotuwawa, R. M. Chandima Ratnayake, and H. Niles Perera</td>
      <td>164</td>
    </tr>
    <tr>
      <td>Let Them Eat Data – Trusted Data Spaces from Farm to Fork (and Back to the Farm)<br/>Kyle Alves, Eugen Rodel, Dominique Henri, Shaun West, and Steve Brewer</td>
      <td>177</td>
    </tr>
    <tr>
      <td>Simplifying Data Analysis: A Visualization Framework and Practical Application for Complex BEV Data<br/>Daniel Niedermayr, Manuel Brunner, Shailesh Tripathi, and Herbert Jodlbauer</td>
      <td>192</td>
    </tr>
    <tr>
      <td>Integrating AI with Lean Manufacturing in the Context of Industry 4.0/5.0: Current Trends and Applications<br/>Aze-Eddine Boursali, Hichem Haddou Benderbal, and Mehdi Souier</td>
      <td>206</td>
    </tr>
    <tr>
      <td colspan="2"><strong>New Horizons for Intelligent Manufacturing Systems with IoT, AI, and Digital Twins</strong></td>
    </tr>
    <tr>
      <td>Dynamic Pricing for Fashion Supply Chain with Blockchain Supported Value Authentication<br/>Wenjie Wang, Jiayi Song, and Yazhou Liu</td>
      <td>221</td>
    </tr>
    <tr>
      <td>An Explorative Study of AI Applications in Composite Material Extrusion Additive Manufacturing<br/>Austin Harper and Thorsten Wuest</td>
      <td>233</td>
    </tr>
    <tr>
      <td>Explainable Artificial Intelligence in Manufacturing Operations: A Bibliometric Analysis<br/>Anna Presciuttini, Alessandra Cantini, and Alberto Portioli-Staudacher</td>
      <td>248</td>
    </tr>
  </tbody>
</table>
Pre-post Analysis on Multi-skill Development Using Flow Line Data at Expressway Service Area Facilities .................................................... 263
Takeshi Kurata, Akihiro Sato, Satoki Ogiso, Karimu Kato, Satoshi Nakae, Ryosuke Ichikari, and Takeshi Shimmura

Human – Data Analytics Interaction Through Voice Assistance in Electric Vehicle’s Battery Testing .................................................... 278
Mattheos Fikardos, Alexandros Bousdekis, Umair Haider, George Aristofanous, Katerina Lepenioti, Federica Mandreoli, Stefan Wellsandt, Enrico Taglini, and Gregoris Mentzas

Towards a Maturity Model for Intelligent Digital Twins in Manufacturing .................................... 293
Luis Felipe Villegas, Marco Macchi, and Adalberto Polenghi

Information Modeling for Data-Driven Digital Twin Simulation: Insights from Case Studies of Port Logistics and Urban Traffic Systems .................................... 307
Harry Lim, Hyoung Seok Kang, and Duck Young Kim

Lenses on Data: Toward an Application Perspective on Data in Manufacturing. .................................................... 323
Alexander Albers and Torbjørn Netland

A Methodology for Identification of Reconfigurability Enablers and Application in a Manufacturing System .................................... 337
Alessia Napoleone, Rasmus Andersen, Ann-Louise Andersen, Thomas Ditlev Brunoe, and Kjeld Nielsen

## Computer Vision-based Digital Twin and Digital Services for Dynamic Production and Logistics Environments

Digital Twin-Driven Reinforcement Learning for Dynamic Path Planning of AGV Systems. .................................................... 351
Donggun Lee, Yong-Shin Kang, Sang Do Noh, Jaeung Kim, and Hijun Kim

Instance Segmentation and Digital Twin Use Case for WIP Tracking in Heavy Industry. .................................................... 366
Jang Won Choi, Shashidhar Patil, ChoongJe Lee, and Jong-Hoon Park

An Authoring Tool for Mixed Reality Interfaces for Digital Twins in Manufacturing. .................................................... 380
Aubrey Simonson and Guodong Shao
<table><tbody><tr><td>Advanced Time Block Analysis for Manual Assembly Tasks in Manufacturing Through Machine Learning Approaches</td><td>394</td></tr><tr><td colspan="2">Yongkuk Jeong, Donggyun Park, Jesper Gans, and Magnus Wiktorsson</td></tr><tr><td>Digital Twins (DT) Applied to the Customization of 3D Printed Scara Robots Using Intelligent Manufacturing</td><td>406</td></tr><tr><td colspan="2">William Aparecido Celestino Lopes, Adilson Cunha Rusteiko, Cleiton Rodrigues Mendes, Nicolas Vinicius Cruz Honório, and Marcelo Tsuguio Okano</td></tr><tr><td>Centering on Humans - Intersectionality in Vision Systems for Human Order Picking</td><td>421</td></tr><tr><td colspan="2">Erik Flores-García, Yongkuk Jeong, Enrique Ruiz Zuniga, and Magnus Wiktorsson</td></tr><tr><td>Graph-To-Sequence Approach for Job Shop Scheduling Problem</td><td>435</td></tr><tr><td colspan="2">Seung Heon Oh, Young-in Cho, Seung-woo Han, and Jong-hun Woo</td></tr><tr><td>Product-Centric Simulation for Proactive Evaluation of Production Plan in Shipyard</td><td>448</td></tr><tr><td colspan="2">DongHyun Lee, Jisoo Park, Changha Lee, Seoyoung Jo, Yonghee Kim, Seungwoo Jeon, Jongpil Yun, and Sang Do Noh</td></tr><tr><td>A Mobile Air-Purification Device and Digital Twin for Managing Hazardous Gases at Industrial Sites</td><td>464</td></tr><tr><td colspan="2">Seokhwan Yu, Sejin An, Changha Lee, Hyunsuk You, Ilheum Choi, and Sang Do Noh</td></tr><tr><td>Author Index</td><td>477</td></tr></tbody></table>