# Advances in Production Management Systems. Towards Smart and Digital Manufacturing Part II

David Romero, Lalic Bojan, Majstorovic Vidosav, Marjanovic Ugljesa,
Cieminski Gregor Von

► To cite this version:

David Romero, Majstorovic Vidosav, Marjanovic Ugljesa, Cieminski Gregor Von (Dir.). Advances in Production Management Systems. Towards Smart and Digital Manufacturing Part II. Vidosav Majstorovic; David Romero; Gregor von Cieminski; Ugljesa Marjanovic; Bojan Lalic. Springer International Publishing, AICT-592 (Part II), 2020, IFIP Advances in Information and Communication Technology, 978-3-030-57997-5. hal-04043424

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Submitted on 23 Mar 2023

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Editor-in-Chief

Kai Rannenberg, Goethe University Frankfurt, Germany

Editorial Board Members

TC 1 – Foundations of Computer Science
Luís Soares Barbosa*†, University of Minho, Braga, Portugal

TC 2 – Software: Theory and Practice
Michael Goedicke, University of Duisburg-Essen, Germany

TC 3 – Education
Arthur Tatnall*‡, Victoria University, Melbourne, Australia

TC 5 – Information Technology Applications
Erich J. Neuhold, University of Vienna, Austria

TC 6 – Communication Systems
Burkhard Stiller, University of Zurich, Zürich, Switzerland

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Fredi Tröltzsch, TU Berlin, Germany

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Jan Pries-Heje, Roskilde University, Denmark

TC 9 – ICT and Society
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TC 11 – Security and Privacy Protection in Information Processing Systems
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# IFIP – The International Federation for Information Processing

IFIP was founded in 1960 under the auspices of UNESCO, following the first World Computer Congress held in Paris the previous year. A federation for societies working in information processing, IFIP's aim is two-fold: to support information processing in the countries of its members and to encourage technology transfer to developing nations. As its mission statement clearly states:

> IFIP is the global non-profit federation of societies of ICT professionals that aims at achieving a worldwide professional and socially responsible development and application of information and communication technologies.

IFIP is a non-profit-making organization, run almost solely by 2500 volunteers. It operates through a number of technical committees and working groups, which organize events and publications. IFIP's events range from large international open conferences to working conferences and local seminars.

The flagship event is the IFIP World Computer Congress, at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high.

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Publications arising from IFIP events vary. The papers presented at the IFIP World Computer Congress and at open conferences are published as conference proceedings, while the results of the working conferences are often published as collections of selected and edited papers.

IFIP distinguishes three types of institutional membership: Country Representative Members, Members at Large, and Associate Members. The type of organization that can apply for membership is a wide variety and includes national or international societies of individual computer scientists/ICT professionals, associations or federations of such societies, government institutions/government related organizations, national or international research institutes or consortia, universities, academies of sciences, companies, national or international associations or federations of companies.

More information about this series at http://www.springer.com/series/6102
Bojan Lalic · Vidosav Majstorovic · Ugljesa Marjanovic · Gregor von Cieminski · David Romero (Eds.)

Advances in Production
Management Systems

Towards Smart and Digital
Manufacturing

IFIP WG 5.7 International Conference, APMS 2020
Novi Sad, Serbia, August 30 – September 3, 2020
Proceedings, Part II

<figure><img src="image_2.png" /></figure>

Springer
Editors

Bojan Lalic

University of Novi Sad
Novi Sad, Serbia

Ugljesa Marjanovic

University of Novi Sad
Novi Sad, Serbia

David Romero

Tecnológico de Monterrey
Mexico City, Mexico

Vidosav Majstorovic

University of Belgrade
Belgrade, Serbia

Gregor von Cieminski

ZF Hungária Kft.
Eger, Hungary

ISSN 1868-4238

ISSN 1868-422X (electronic)

IFIP Advances in Information and Communication Technology

ISBN 978-3-030-57996-8

ISBN 978-3-030-57997-5 (eBook)

https://doi.org/10.1007/978-3-030-57997-5

© IFIP International Federation for Information Processing 2020

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.

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This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
# Preface

We live in a time where just one factor (i.e., COVID-19) could change the game plan for the global manufacturing economy. Digital transformation has been going on in the last decade, and it seems that not all the countries and companies are utilizing all the opportunities that it could provide to build new digital capabilities such as ‘digital resilience.’ A digital transformation path towards Industry 4.0 in manufacturing is more important than ever. Yet, how to approach the development and scaling of digital technology is a question that keeps executives awake at night and academics in a constant quest. The current digital transformation of manufacturing has so far mostly been studied from the perspective of the cyber-physical production system as drivers of change. However, there are several other enablers, including artificial intelligence; additive and hybrid manufacturing; 5G-enabled manufacturing; digital assistance systems based on augmented, virtual, and mixed reality; industrial, collaborative, mobile, and software robots; advanced simulations; cloud and edge technologies; and data-driven product-service systems. These are the key components of a digital transformation and the main research thrusts in the production management systems research community. Thus, the question of how to find the path to the digital transformation and innovation of production management systems is of eminent importance.

The International Conference on Advances in Production Management Systems (APMS 2020) in Novi Sad, Serbia, brought together leading international experts from academia, industry, and government in the area of digital transformation and innovation to discuss globally pressing issues in smart manufacturing, operations management, and supply chain management in the Industry 4.0 era. Under influence of COVID-19, the event was also digitally transformed: For the first time in its history the APMS conference was organized in a ‘hybrid mode,’ meaning face-to-face as well as online conference sessions. A large international panel of experts reviewed all the papers and selected the best ones to be included in these international conference proceedings. The topics of interest in APMS 2020 included Digital Supply Networks, Data-Driven Production Management, Sustainable Production Management, Cloud and Collaborative Technologies, Smart Manufacturing and Industry 4.0, Data-Driven Services, Digital Lean Manufacturing, and Digital Transformation Approaches in Production Management.

The proceedings are organized into two parts:

- The Path to Digital Transformation and Innovation of Production Management Systems (Volume 1)

- Towards Smart and Digital Manufacturing (Volume 2)

The conference was supported by the International Federation of Information Processing (IFIP) and was organized by the IFIP Working Group 5.7 on Advances in Production Management Systems and University of Novi Sad, Faculty of Technical Sciences, Department of Industrial Engineering and Management. We would like to
thank all contributors for their high-quality work and for their willingness to share their innovative ideas and findings. We are also indebted to the members of the IFIP Working Group 5.7, the Program Committee members, and the Scientific Committee members for their support in the review process of the papers. Finally, we appreciate the generous support from both the Ministry of Education, Science and Technological Development and Provincial Secretariat for Higher Education and Scientific Research of the Republic of Serbia.

August 2020

Bojan Lalic
Vidosav Majstorovic
Ugljesa Marjanovic
Gregor von Cieminski
David Romero
## Organization

### Conference Chair

Bojan Lalic
University of Novi Sad, Serbia

### Conference Co-chair

Gregor Von Cieminski
ZF Hungária Kft., Hungary

### Program Chair

Vidosav Majstorovic
University of Belgrade, Serbia

### Program Co-chair

David Romero
Tecnológico de Monterrey, Mexico

### Program Committee

Thorsten Wuest
West Virginia University, USA
Paolo Gaiardelli
University of Bergamo, Italy
Ilkyeong Moon
Seoul National University, South Korea

### Organizing Committee Chair

Ugljesa Marjanovic
University of Novi Sad, Serbia

### Doctoral Workshop Chair

Milan Delic
University of Novi Sad, Serbia

### International Advisory Committee

Farhad Ameri
Texas State University, USA
Ilkyeong Moon
Seoul National University, South Korea
Hermann Lödding
TUHH, Germany

### Organizing Committee

Danijela Gračanin
University of Novi Sad, Serbia
Nemanja Tasić
University of Novi Sad, Serbia
Nenad Medić
University of Novi Sad, Serbia
Tanja Todorović University of Novi Sad, Serbia

Slavko Rakić University of Novi Sad, Serbia

Marko Pavlović University of Novi Sad, Serbia

Jelena Ćurčić University of Novi Sad, Serbia

Dragana Gojić University of Novi Sad, Serbia

Nemanja Majstorović University of Belgrade, Serbia

Scientific Committee

Erry Yulian Triblas Adesta International Islamic University Malaysia, Malaysia

Erlend Alfnes Norwegian University of Science and Technology, Norway

Thecle Alix IUT Bordeaux Montesquieu France

Susanne Altendorfer-Kaiser Montanuniversitaet Leoben, Austria

Farhad Ameri Texas State University, USA

Bjørn Andersen Norwegian University of Science and Technology, Norway

Eiji Arai Osaka University, Japan

Frédérique Biennier INSA Lyon, France

Umit S. Bititci Heriot Watt University, UK

Magali Bosch-Mauchand Université de Technologie de Compiègne, France

Abdelaziz Bouras Qatar University, Qatar

Jim Browne University College Dublin, Ireland

Luis Camarinha-Matos Universidade Nova de Lisboa, Portugal

Sergio Cavalieri University of Bergamo, Italy

Stephen Childe Plymouth University, UK

Hyunbo Cho Pohang University of Science and Technology, South Korea

Gregor von Cieminski ZF Friedrichshafen AG, Hungary

Adolfo Crespo Marquez University of Seville, Spain

Catherine Da Cunha École Centrale de Nantes, France

Frédéric Demoly Université de Technologie de Belfort-Montbéliard, France

Shengchun Deng Harbin Institute of Technology, China

Melanie Despeisse Chalmers University of Technology, Sweden

Alexandre Dolgui IMT Atlantique, France

Slavko Dolinšek University of Ljubljana, Slovenia

Sang Do Noh Sungkyunkwan University, South Korea

Heidi Carin Dreyer Norwegian University of Science and Technology, Norway

Eero Eloranta Helsinki University of Technology, Finland

Soumaya El Kadiri Texelia AG, Switzerland

Christos Emmanouilidis Cranfield University, UK

Åsa Fasth-Berglund Chalmers University of Technology, Sweden
<table>
  <tr>
    <td>Manuel Fradinho Duarte de Oliveira</td>
    <td>SINTEF, Norway</td>
  </tr>
  <tr>
    <td>Jan Frick</td>
    <td>University of Stavanger, Norway</td>
  </tr>
  <tr>
    <td>Paolo Gaiardelli</td>
    <td>University of Bergamo, Italy</td>
  </tr>
  <tr>
    <td>Adriana Giret Boggino</td>
    <td>Universidad Politécnica de Valencia, Spain</td>
  </tr>
  <tr>
    <td>Samuel Gomes</td>
    <td>Belfort-Montbéliard University of Technology, France</td>
  </tr>
  <tr>
    <td>Bernard Grabot</td>
    <td>INP-ENIT (National Engineering School of Tarbes), France</td>
  </tr>
  <tr>
    <td>Gerhard Gudergan</td>
    <td>FIR Research Institute for Operations Management at RWTH Aachen University, Germany</td>
  </tr>
  <tr>
    <td>Thomas R. Gulledge Jr.</td>
    <td>George Mason University, USA</td>
  </tr>
  <tr>
    <td>Hironori Hibino</td>
    <td>Tokyo University of Science, Japan</td>
  </tr>
  <tr>
    <td>Hans-Henrik Hvolby</td>
    <td>Aalborg University, Denmark</td>
  </tr>
  <tr>
    <td>Dmitry Ivanov</td>
    <td>Berlin School of Economics and Law, Germany</td>
  </tr>
  <tr>
    <td>Harinder Jagdev</td>
    <td>National University of Ireland at Galway, Ireland</td>
  </tr>
  <tr>
    <td>John Johansen</td>
    <td>Aalborg University, Denmark</td>
  </tr>
  <tr>
    <td>Hong-Bae Jun</td>
    <td>Hongik University, South Korea</td>
  </tr>
  <tr>
    <td>Toshiya Kaihara</td>
    <td>Kobe University, Japan</td>
  </tr>
  <tr>
    <td>Duck-Young Kim</td>
    <td>Ulsan National Institute of Science and Technology (UNIST), South Korea</td>
  </tr>
  <tr>
    <td>Dimitris Kiritsis</td>
    <td>École Polytechnique Fédérale de Lausanne, Switzerland</td>
  </tr>
  <tr>
    <td>Tomasz Koch</td>
    <td>Wroclaw University of Science and Technology, Poland</td>
  </tr>
  <tr>
    <td>Pisut Koomsap</td>
    <td>Asian Institute of Technology, Thailand</td>
  </tr>
  <tr>
    <td>Gül Kremer</td>
    <td>Iowa State University, USA</td>
  </tr>
  <tr>
    <td>Boonserm Kulvatunyou</td>
    <td>National Institute of Standards and Technology, USA</td>
  </tr>
  <tr>
    <td>Thomas R. Kurfess</td>
    <td>Georgia Institute of Technology, USA</td>
  </tr>
  <tr>
    <td>Andrew Kusiak</td>
    <td>University of Iowa, USA</td>
  </tr>
  <tr>
    <td>Lenka Landryova</td>
    <td>Technical University of Ostrava, Czech Republic</td>
  </tr>
  <tr>
    <td>Jan-Peter Lechner</td>
    <td>First Global Liaison, Germany</td>
  </tr>
  <tr>
    <td>Gyu M. Lee</td>
    <td>Pusan National University, South Korea</td>
  </tr>
  <tr>
    <td>Ming K. Lim</td>
    <td>Chongqing University, China</td>
  </tr>
  <tr>
    <td>Hermann Lödding</td>
    <td>Hamburg University of Technology, Germany</td>
  </tr>
  <tr>
    <td>Marco Macchi</td>
    <td>Politecnico di Milano, Italy</td>
  </tr>
  <tr>
    <td>Gökan May</td>
    <td>École Polytechnique Fédérale de Lausanne, Switzerland</td>
  </tr>
  <tr>
    <td>Jörn Mehnen</td>
    <td>University of Strathclyde, UK</td>
  </tr>
  <tr>
    <td>Joao Gilberto Mendes dos Reis</td>
    <td>UNIP Paulista University, Brazil</td>
  </tr>
  <tr>
    <td>Vidosav D. Majstorovich</td>
    <td>University of Belgrade, Serbia</td>
  </tr>
  <tr>
    <td>Hajime Mizuyama</td>
    <td>Aoyama Gakuin University, Japan</td>
  </tr>
  <tr>
    <td>Ilkyeong Moon</td>
    <td>Seoul National University, South Korea</td>
  </tr>
  <tr>
    <td>Dimitris Mourtzis</td>
    <td>University of Patras, Greece</td>
  </tr>
  <tr>
    <td>Irenilza de Alencar Naas</td>
    <td>UNIP Paulista University, Brazil</td>
  </tr>
  <tr>
    <td>Masaru Nakano</td>
    <td>Keio University, Japan</td>
  </tr>
</table>
Torbjörn Netland ETH Zürich, Switzerland
Gilles Neubert EMLYON Business School Saint-Etienne, France
Izabela Nielsen Aalborg University, Denmark
Tomomi Nonaka Ritsumeikan University, Japan
Jinwoo Park Seoul National University, South Korea
François Pérès Université de Toulouse, France
Fredrik Persson Linköping Institute of Technology, Sweden
Selwyn Piramuthu University of Florida, USA
Alberto Portioli Staudacher Politecnico di Milano, Italy
Daryl Powell Norwegian University of Science and Technology, Norway

Vittaldas V. Prabhu Penn State University, USA

Ricardo José Rabelo Federal University of Santa Catarina, Brazil

Mario Rapaccini Florence University, Italy

Ralph Riedel TU Chemnitz, Germany

Asbjörn Rolstadås Norwegian University of Science and Technology, Norway

David Romero Tecnológico de Monterrey, Mexico

Christoph Roser Karlsruhe University of Applied Sciences, Germany

Martin Rudberg Linköping University, Sweden

Thomas E. Ruppli University of Basel, Switzerland

Krzysztof Santarek Warsaw University of Technology, Poland

John P. Shewchuk Virginia Polytechnic Institute and State University, USA

Dan L. Shunk Arizona State University, USA

Riitta Smeds Aalto University, Finland

Vijay Srinivasan National Institute of Standards and Technology, USA

Johan Stahre Chalmers University of Technology, Sweden

Kathryn E. Stecke The University of Texas at Dallas, USA

Kenn Steger-Jensen Aalborg University, Denmark

Volker Stich FIR Research Institute for Operations Management at RWTH Aachen University, Germany

Richard Lee Storch University of Washington, USA

Jan Ola Strandhagen Norwegian University of Science and Technology, Norway

Stanislaw Strzelczak Warsaw University of Technology, Poland

Nick Szirbik University of Groningen, The Netherlands

Shigeki Umeda Musashi University, Japan

Marco Taisch Politecnico di Milano, Italy

Kari Tanskanen Aalto University School of Science, Finland

Ilias Tatsiopoulos National Technical University of Athens, Greece

Sergio Terzi Politecnico di Milano, Italy

Klaus-Dieter Thoben Universität Bremen, Germany

Manoj Tiwari Indian Institute of Technology, India

Jacques H. Trienekens Wageningen University, The Netherlands

Mario Tucci Università degli Studi di Firenze, Italy
Gündüz Ulusoy

Bruno Vallespir

Agostino Villa

Hans-Hermann Wiendahl

Joakim Wikner

Hans Wortmann

Thorsten Wuest

Iveta Zolotová

Bojan Lalić

Uglješa Marjanović

Byung Do Chung

Gengzhong Feng

Sabancı University, Turkey

University of Bordeaux, France

Politecnico di Torino, Italy

University of Stuttgart, Germany

Jönköping University, Sweden

University of Groningen, The Netherlands

West Virginia University, USA

Technical University of Kosice, Slovakia

University of Novi Sad, Serbia

University of Novi Sad, Serbia

Yonsei University, South Korea

Xi'an Jiaotong University, China
# Contents – Part II

## The Operator 4.0: New Physical and Cognitive Evolutionary Paths

Facilitating Operator Participation in Continuous Improvement:
An Investigation of Organizational Factors.................................................. 3
Eirin Lodgaard, Silje Helene Aschehoug, and Daryl Powell

Improving the Safety of Using Didactic Setups by Applying
Augmented Reality .................................................................................... 11
Srdjan Tegeltija, Vule Reljić, Ivana Šenk, Laslo Tarjan,
and Branislav Tejić

Production Management as-a-Service: A Softbot Approach.................................. 19
Brunno Abner, Ricardo J. Rabelo, Saulo P. Zambiasi,
and David Romero

Knowledge Strategies for Organization 4.0 – A Workforce
Centric Approach .................................................................................... 31
Magnus Bjerkne Gerdin, Åsa Fast-Berglund, Dan Li,
and Adam Palmquist

Challenges for the Operator 3.0 Addressed Through the Enabling
Technologies of the Operator 4.0 ............................................................ 37
Malin Tarrar, Peter Thorvald, Åsa Fast-Berglund, and David Romero

Agent- and Skill-Based Process Interoperability for Socio-Technical
Production Systems-of-Systems.................................................................... 46
Åsa Fast-Berglund, David Romero, Magnus Åkerman, Björn Hodig,
and Andreas Pichler

## Digital Transformation Approaches in Production Management

Challenges in Data Life Cycle Management for Sustainable Cyber-Physical
Production Systems.................................................................................... 57
Mélanie Despeisse and Ebru Turanoglu Bekar

Explainable AI in Manufacturing: A Predictive Maintenance Case Study ................ 66
Bahrudin Hrnjica and Selver Softic

Retrofit Concept for Textile Production ........................................................ 74
Felix Franke, Susanne Franke, and Ralph Riedel
<table><tbody><tr><td>Organizational Enablers for Digitalization in Norwegian Industry Lars Harald Lied, Maria Flavia Mogos, and Daryl John Powell</td><td>83</td></tr><tr><td>Concept of PLM Application Integration with VR and AR Techniques Jan Duda and Sylwester Oleszek</td><td>91</td></tr><tr><td>The Big Potential of Big Data in Manufacturing: Evidence from Emerging Economies Marko Pavlović, Uglješa Marjanović, Slavko Rakić, Nemanja Tasić, and Bojan Lalić</td><td>100</td></tr><tr><td>A Conceptual Model for Deploying Digitalization in SMEs Through Capability Building Zuhara Chavez, Jannicke Baalsrud Hauge, and Monica Bellgran</td><td>108</td></tr><tr><td>The Potential of Game Development Platforms for Digital Twins and Virtual Labs: Case Study of an Energy Analytics and Solution Lab. Ali Abdallah, Matthias Primas, Ioan Turcin, and Udo Traussnigg</td><td>117</td></tr><tr><td>The Application of ICT Solutions in Manufacturing Companies in Serbia Danijela Ciric, Teodora Lolic, Danijela Gracanin, Darko Stefanovic, and Bojan Lalic</td><td>122</td></tr><tr><td>Achieving Business Model Innovation with the Personalized Product Business Model Radar Template Egon Lüftenegger</td><td>130</td></tr><tr><td>Integrating Electronic Components into 3D Printed Parts to Develop a Digital Manufacturing Approach. Ioan Turcin, Ali Abdallah, Manfred Pauritsch, Cosmin Cosma, and Nicolae Balc</td><td>138</td></tr><tr><td>Digital Transformation and Its Potential Effects on Future Management: Insights from an ETO Context Antoni Vike Danielsen</td><td>146</td></tr><tr><td>Applying Contextualization for Data-Driven Transformation in Manufacturing. Sonika Gogineni, Kai L Window, Jonas Nickel, and Rainer Stark</td><td>154</td></tr><tr><td colspan="2"><strong>Digital Transformation for more Sustainable Supply Chains</strong></td></tr><tr><td>Smart Contract-Based Blockchain Solution to Reduce Supply Chain Risks Fabian Dietrich, Ali Turgut, Daniel Palm, and Louis Louw</td><td>165</td></tr><tr><td>Towards Sustainability: The Manufacturers' Perspective. Olena Klymenko, Lise Lillebrygfjeld Halse, and Bjørn Jæger</td><td>174</td></tr></tbody></table>
Data-Driven Applications in Smart Manufacturing and Logistics Systems

Smart Factory Competitiveness Based on Real Time Monitoring and Quality Predictive Model Applied to Multi-stages Production Lines. Nicola Gramegna, Fabrizio Greggio, and Franco Bonollo 185

A New Application of Coordination Contracts for Supplier Selection in a Cloud Environment. Reza Tavakkoli-Moghaddam, Mohammad Alipour-Vaezi, and Zahra Mohammad-Nazari 197

Workforce Assignment with a Different Skill Level for Automotive Parts Assembly Lines Hyungjoon Yang, Je-Hun Lee, and Hyun-Jung Kim 206

A Framework of Data-Driven Dynamic Optimisation for Smart Production Logistics Sichao Liu, Lihui Wang, Xi Vincent Wang, and Magnus Wiktorsson 213

Decentralized Industrial IoT Data Management Based on Blockchain and IPFS Xiaochen Zheng, Jinzhi Lu, Shengjing Sun, and Dimitris Kiritsis 222

Integrated Platform and Digital Twin Application for Global Automotive Part Suppliers. Jinho Yang, Sangho Lee, Yong-Shin Kang, Sang Do Noh, Sung Soo Choi, Bo Ra Jung, Sang Hyun Lee, Jeong Tae Kang, Dae Yub Lee, and Hyung Sun Kim 230

Analyzing the Characteristics of Digital Twin and Discrete Event Simulation in Cyber Physical Systems. Erik Flores-García, Goo-Young Kim, Jinho Yang, Magnus Wiktorsson, and Sang Do Noh 238

Streaming Analytics in Edge-Cloud Environment for Logistics Processes. Moritz von Stietencron, Marco Lewandowski, Katerina Lepenioti, Alexandros Bousdekis, Karl Hribernik, Dimitris Apostolou, and Gregoris Mentzas 245

An Improvement in Master Surgical Scheduling Using Artificial Neural Network and Fuzzy Programming Approach. Ahmad Ghasemkhani, Reza Tavakkoli-Moghaddam, Mahdi Hamid, and Mehdi Mahmoodjanloo 254

SKOS Tool: A Tool for Creating Knowledge Graphs to Support Semantic Text Classification. Farhad Ameri, Reid Yoder, and Kimia Zandbiglari 263
Data-Driven Services: Characteristics, Trends and Applications

<table><tbody><tr><td>The Successful Commercialization of a Digital Twin in an Industrial Product Service System<br><i>Oliver Stoll, Shaun West, Paolo Gaiardelli, David Harrison, and Fintan J. Corcoran</i></td><td>275</td></tr><tr><td>Using Service Dominant Logic to Assess the Value Co-creation of Smart Services<br><i>Oliver Stoll, Shuan West, and Cosimo Barbieri</i></td><td>283</td></tr><tr><td>Engineering of Data-Driven Service Systems for Smart Living: Application and Challenges<br><i>Henrik Kortum, Laura Sophie Gravemeier, Novica Zarvic, Thomas Feld, and Oliver Thomas</i></td><td>291</td></tr><tr><td>The Role of Service Business Models in the Manufacturing of Transition Economies<br><i>Slavko Rakic, Nenad Simeunovic, Nenad Medic, Marko Pavlovic, and Ugljesa Marjanovic</i></td><td>299</td></tr><tr><td>System Architecture Analysis with Network Index in MBSE Approach - Application to Smart Interactive Service with Digital Health Modeling<br><i>Toshiya Kaihara, Nobutada Fujii, Daisuke Kokuryo, and Mizuki Harada</i></td><td>307</td></tr><tr><td>The Data-Driven Product-Service Systems Design and Delivery (4DPSS) Methodology<br><i>Roberto Sala, Alessandro Bertoni, Fabiana Pirola, and Giuditta Pezzotta</i></td><td>314</td></tr><tr><td>Data-Driven Maintenance Delivery Framework: Test in an Italian Company<br><i>Roberto Sala, Fabiana Pirola, and Giuditta Pezzotta</i></td><td>322</td></tr><tr><td>Towards a Comparative Data Value Assessment Framework for Smart Product Service Systems<br><i>Lennard Holst, Volker Stich, Günther Schuh, and Jana Frank</i></td><td>330</td></tr><tr><td>Impact of Platform Openness on Ecosystems and Value Streams in Platform-Based PSS Exemplified Using RAMI 4.0<br><i>Michela Zambetti, Till Blüher, Giuditta Pezzotta, Konrad Exner, Roberto Pinto, and Rainer Stark</i></td><td>338</td></tr><tr><td>Industry 4.0 Data-Related Technologies and Servitization: A Systematic Literature Review<br><i>Michela Zambetti, Roberto Pinto, and Giuditta Pezzotta</i></td><td>347</td></tr></tbody></table>
<table>
  <tbody>
    <tr>
      <td>A Bi-objective Scheduling Model for Additive Manufacturing with Multiple Materials and Sequence-Dependent Setup Time</td>
      <td>451</td>
    </tr>
    <tr>
      <td>Reza Tavakkoli-Moghaddam, Shadi Shirazian, and Behdin Vahedi-Nouri</td>
      <td></td>
    </tr>
    <tr>
      <td>Dynamic Distributed Job-Shop Scheduling Problem Consisting of Reconfigurable Machine Tools</td>
      <td>460</td>
    </tr>
    <tr>
      <td>Mehdi Mahmoodjanloo, Reza Tavakkoli-Moghaddam, Armand Baboli, and Ali Bozorgi-Amiri</td>
      <td></td>
    </tr>
    <tr>
      <td>Towards a Non-disruptive System for Dynamic Orchestration of the Shop Floor</td>
      <td>469</td>
    </tr>
    <tr>
      <td>Milan Pisarić, Vladimir Dimitrieski, Marko Vještica, and Goran Krajoski</td>
      <td></td>
    </tr>
    <tr>
      <td>Assembly Process Design: Performance Evaluation Under Ergonomics Consideration Using Several Robot Collaboration Modes</td>
      <td>477</td>
    </tr>
    <tr>
      <td>Anthony Quenehen, Stephane Thiery, Nathalie Klement, Lionel Roucoules, and Olivier Gibaru</td>
      <td></td>
    </tr>
    <tr>
      <td>A Method of Distributed Production Management for Highly-Distributed Flexible Job Shops</td>
      <td>485</td>
    </tr>
    <tr>
      <td>Daiki Yasuda, Eiji Morinaga, and Hidefumi Wakamatsu</td>
      <td></td>
    </tr>
    <tr>
      <td>A Digital Twin Modular Framework for Reconfigurable Manufacturing Systems</td>
      <td>493</td>
    </tr>
    <tr>
      <td>Hichem Haddou Benderbal, Abdelkrim R. Yelles-Chaouche, and Alexandre Dolgui</td>
      <td></td>
    </tr>
    <tr>
      <td>Reconfigurable Digitalized and Servitized Production Systems: Requirements and Challenges</td>
      <td>501</td>
    </tr>
    <tr>
      <td>Magdalena Paul, Audrey Cerqueus, Daniel Schneider, Hichem Haddou Benderbal, Xavier Boucher, Damien Lamy, and Gunther Reinhart</td>
      <td></td>
    </tr>
    <tr>
      <td>The Impact of Dynamic Tasks Assignment in Paced Mixed-Model Assembly Line with Moving Workers</td>
      <td>509</td>
    </tr>
    <tr>
      <td>S. Ehsan Hashemi-Petroodi, Simon Thevenin, Sergey Kovalev, and Alexandre Dolgui</td>
      <td></td>
    </tr>
    <tr>
      <td>Balancing and Configuration Planning of RMS to Minimize Energy Cost</td>
      <td>518</td>
    </tr>
    <tr>
      <td>Audrey Cerqueus, Paolo Gianessi, Damien Lamy, and Xavier Delorme</td>
      <td></td>
    </tr>
    <tr>
      <td colspan="2"><strong>Operations Management in Engineer-to-Order Manufacturing</strong></td>
    </tr>
    <tr>
      <td>Factors Affecting Shipyard Operations and Logistics: A Framework and Comparison of Shipbuilding Approaches</td>
      <td>529</td>
    </tr>
    <tr>
      <td>Jo Wessel Strandhagen, Yongkuk Jeong, Jong Hun Woo, Marco Semini, Magnus Wiktorsson, Jan Ola Strandhagen, and Erlend Alfnes</td>
      <td></td>
    </tr>
  </tbody>
</table>
Economic and Environmental Perfomance in Coffee Supply Chains: 631

A Brazilian Case Study .................................................... 631
Paula Ferreira da Cruz Correia, João Gilberto Mendes dos Reis,
Rodrigo Carlo Toloi, Fernanda Alves de Araújo, Silvia Helena Bonilla,
Jonatas Santos de Souza, Alexandre Formigoni,
and Aguinaldo Eduardo de Souza

Managing Perishable Multi-product Inventory with Supplier Fill-Rate, 640
Price Reduction and Substitution............................................
Flemming Max Møller Christensen, Kenn Steger-Jensen,
and Iskra Dukovska-Popovska

Digital Technology Enablers for Resilient and Customer Driven Food 649
Value Chains ....................................................................
Christos Emmanouilidis and Serafim Bakalis

Gastronomic Service System Design

Human-Robot Hybrid Service System Introduction for Enhancing Labor 661
and Robot Productivity ....................................................
Takeshi Shimmura, Ryosuke Ichikari, and Takashi Okuma

Forecasting Customers Visiting Using Machine Learning and 670
Characteristics Analysis with Low Forecasting Accuracy Days............
Takashi Tanizaki, Yuta Hanayama, and Takeshi Shimmura

A Study on Menu Planning Method for Managed Meal -Consideration 679
of the Cost of Ordering Ingredients....................................
Kyohei Irie, Nobutada Fujii, Daisuke Kokuryo, and Toshiya Kaihara

Service System Design Considering Employee Satisfaction Through 686
Introducing Service Robots ................................................
Tomomi Nonaka, Takeshi Shimmura, and Nobutada Fujii

Product and Asset Life Cycle Management in the Circular Economy

Exploring Synergies Between Circular Economy and Asset Management.... 695
Federica Acerbi, Adalberto Polenghi, Irene Roda, Marco Macchi,
and Marco Taisch

Information Flows Supporting Circular Economy Adoption 703
in the Manufacturing Sector ................................................
Federica Acerbi and Marco Taisch

A Conceptual Model of the IT Ecosystem for Asset Management 711
in the Global Manufacturing Context....................................
Adalberto Polenghi, Irene Roda, Marco Macchi,
and Alessandro Pozzetti
Production Ramp-Up Strategies for Product

Part Selection for Freeform Injection Molding: Framework for Development of a Unique Methodology .................................... 723
Elham Sharifi, Atanu Chaudhuri, Brian Vejrum Wæhrens, Lasse G. Staal, and Saeed D. Farahani

A Model for Cost-Benefit Analysis of Production Ramp-up Strategies .................... 731
Khaled Medini, Antoine Pierné, John Ahmet Erkoyuncu, and Christian Cornet

Key Factors on Utilizing the Production System Design Phase for Increasing Operational Performance .................................... 740
Md Hasibul Islam, Zuhara Chavez, Seyoum Eshetu Birkie, and Monica Bellgran

Business Model Development for a Dynamic Production Network Platform .................................................... 749
Stefan Wiesner, Larissa Behrens, and Jannicke Baalsrud Hauge

Changeable Closed-Loop Manufacturing Systems: A Case Study of Challenges in Product Take-Back .................................... 758
Markus Thomas Bockholt, Ann-Louise Andersen, Thomas Ditlev Brunoe, Jesper Hemdrup Kristensen, Michele Colli, Peter Meulengracht Jensen, and Brian Vejrum Wæhrens

Author Index .................................................................... 767
# Contents – Part I

## Advanced Modelling, Simulation and Data Analytics in Production and Supply Networks

A Robust Multi-commodity Rebalancing Process in Humanitarian Logistics .................................................... 3
Xuehong Gao and Xuefeng Jin

Towards a Unified Reliability-Centered Information Logistics Model for Production Assets .................................................... 11
Florian Defèr, Günther Schuh, and Volker Stich

Characterization of Energy Consumers in Production Systems with Renewable On-Site Power Generation .................................................... 19
Julia Schulz, Felix Rosenberg, Valerie M. Scharmer, and Michael F. Zaeh

A Simulation Model Supporting the Production Optimization for High-Precision Machines Assembly .................................................... 28
Andrea Monti, Donatella Corti, and Dario Pietraroia

Agent-Based Modeling and Analysis of Dynamic Slab Yard Management in a Steel Factory .................................................... 37
Hajime Mizuyama

A Simulation Analysis of Part Feeding to Assembly Stations with Vertical Robotic Storage and Retrieval Systems .................................................... 45
Elena Tappia, Emilio Moretti, and Marco Melacini

Process Mining in Manufacturing: Goals, Techniques and Applications .................................................... 54
Darko Stefanovic, Dusanka Dakic, Branislav Stevanov, and Teodora Lolic

Bayesian Modelling for Product Testing and Release................................................................. 63
John G. Wilson

## Advanced, Digital and Smart Manufacturing

The Use of Organizational Innovation Concepts in Manufacturing Companies .................................................... 73
Iztok Palčič, Simon Klančnik, Robert Ojsteršek, Tone Lerher, Borut Buchmeister, and Mirko Ficko
<table><tbody><tr><td>Systems Engineering Approach to Identify Requirements for Digital Twins Development. Ali Gharaei, Jinzhi Lu, Oliver Stoll, Xiaochen Zheng, Shaun West, and Dimitris Kiritsis</td><td>82</td></tr><tr><td>Manufacturing Operations Management for Smart Manufacturing – A Case Study. Michael Meyer-Hentschel, Oliver Lohse, Subba Rao, and Raffaello Lepratti</td><td>91</td></tr><tr><td>Industry 4.0 on Demand: A Value Driven Methodology to Implement Industry 4.0. Deborah Leone and Andrea Barni</td><td>99</td></tr><tr><td>Gamification of Operational Tasks in Manufacturing. Makenzie Keepers, David Romero, Jannicke Baalsrud Hauge, and Thorsten Wuest</td><td>107</td></tr><tr><td>Technology Adoption in the Industry 4.0 Era: Empirical Evidence from Manufacturing Companies. Nenad Medic, Zoran Anisic, Nemanja Tasic, Nikola Zivlak, and Bojan Lalic</td><td>115</td></tr><tr><td>Towards the Definition of an Impact Level Factor of SME Features Over Digital Transformation. Melissa Liborio Zapata, Lamia Berrah, and Laurent Tabourot</td><td>123</td></tr><tr><td>Industry 4.0: Maturity of Automotive Companies in Brazil for the Digitization of Processes. Sergio Miele Ruggero, Nilza Aparecida dos Santos, José Benedito Sacomano, Antonio Carlos Estender, and Marcia Terra da Silva</td><td>131</td></tr><tr><td>General Readiness Assessment of Industry 4.0: Evidence from Serbian Manufacturing Industry. Tanja Todorovic, Bojan Lalic, Vidosav Majstorovic, Ugljesa Marjanovic, and Nemanja Tasic</td><td>139</td></tr><tr><td>Digital and Virtual Quality Management Systems</td><td></td></tr><tr><td>Assembly Issue Resolution System Using Machine Learning in Aero Engine Manufacturing. Jörg Brünnhäußer, Sonika Gogineni, Jonas Nickel, Heiko Witte, and Rainer Stark</td><td>149</td></tr></tbody></table>
Introduction to Material Feeding 4.0: Strategic, Tactical, and Operational Impact .................................................. 158
Marco Simonetto and Fabio Sgarbossa

Cloud-Manufacturing

Cycle Time Estimation Model for Hybrid Assembly Stations Based on Digital Twin .................................................. 169
Dimitris Mourtzis, John Angelopoulos, and Vasileios Siatras

Cyber-Physical Production Systems and Digital Twins

Digital Shadows as an Enabler for the Internet of Production ................................................................. 179
Günther Schuh, Andreas Gützlaff, Frederick Sauermann, and Judith Maibaum

The Transformation Towards Smart(er) Factories: Integration Requirements of the Digital Twin .................................................. 187
S. Waschull, J. C. Wortmann, and J. A. C. Bokhorst

IIOT Interoperability

Towards Inter-Operable Enterprise Systems – Graph-Based Validation of a Context-Driven Approach for Message Profiling ................................................................. 197
Elena Jelisic, Nenad Ivezic, Boonserm Kulvatunyou, Scott Nieman, Hakju Oh, Sladjan Babaragic, and Zoran Marjanovic

Supply Chain Planning and Optimization

Software-Based Assistance System for Decision Support on Supply Chain Level .................................................. 209
Maria Linnartz and Volker Stich

Integration of Triple Sustainable Management by Considering the Multi-period Supply Chain for Next-Generation Fuel ................................................................. 217
Waqas Ahmed, Biswajit Sarkar, and Mujtaba Hassan Agha

Potential Benefits of Reverse Blending in the Fertilizer Industry ................................................................. 227
Latifa Benhamou, Pierres Fenies, and Vincent Giard

Effectiveness of Vendor Managed Inventory - VMI: A Study Applied in a Mining Company .................................................. 237
Alexandre Formigoni, João Gilberto Mendes dos Reis, Roberto Padilha Moia, Caio Flávio Stettiner, and João Roberto Maiellaro
Value Chain Integration – A Framework for Assessment 243
Inger Gamme, Bjørn Andersen, Håkon Raabe, and Daryl Powell

A Dynamic Hybrid Berth Allocation Problem with Routing Constraints in Bulk Ports 250
Hamza Bouzekri, Gülgün Alpan, and Vincent Giard

Blockchain-Based Secured Collaborative Model for Supply Chain Resource Sharing and Visibility 259
Tarun Kumar Agrawal, Ravi Kalaiarasan, and Magnus Wiktorsson

Gripper Types and Components in Robotic Bin Picking 267
Patrik Fager, Stefano Rossi, Robin Hanson, Lars Medbo, Omkar Salunkhe, Mats I. Johansson, and Åsa Fast-Berglund

A Stochastic Model for a Two-Level Disassembly Lot-Sizing Problem Under Random Lead Time 275
Ilhem Slama, Oussama Ben-Ammar, Alexandre Dolgui, and Faouzi Masmoudi

## Digital and Smart Supply Chain Management

ERP in Industry 4.0 Context 287
Vidosav Majstorovic, Slavenko Stojadinovic, Bojan Lalic, and Ugljesa Marjanovic

Identifying the Opportunities for Enhancing the Digital Readiness Level of the Supply Chain 295
Chiara Cimini, Fabiana Pirola, and Sergio Cavalieri

## Intelligent Logistics Networks Management

The Role of Last-Mile Delivery in the Future of E-Commerce 307
Fernanda Alves de Araújo, João Gilberto Mendes dos Reis, and Paula Ferreira da Cruz Correia

Production-Storage and Transport Integrated Planning for a Multi-site Mining Industry 315
Asma Rakiz and Pierre Fenies

## Artificial Intelligence and Blockchain Technologies in Logistics and DSN

Evaluating a Blockchain-Based Supply Chain Purchasing Process Through Simulation 325
Geraldo Jose Dolce Uzum Martins, Jacqueline Zonichenn Reis, Benedito Cristiano A. Petroni, Rodrigo Franco Gonçalves, and Berislav Andrlić
Questionnaire Model for Paraconsistent Quality Assessment of Software Developed in SalesForce .................................................... 333
Luiz Roberto Forçan, Jair Minoro Abe, Luiz Antônio de Lima, and Samira Sestari Nascimento

Novel Production Planning and Control Approaches

Supporting the Decision of the Order Processing Strategy by Using Logistic Models: A Case Study.................................................... 343
Janine Tatjana Maier, Tammo Heuer, Peter Nyhuis, and Matthias Schmidt

Order Acceptance and Scheduling with a Throughput Diagram.................................................... 351
Christopher Mundt and Hermann Lödding

Machine Learning and Artificial Intelligence

Machine Learning-Supported Planning of Lead Times in Job Shop Manufacturing .................................................... 363
Kathrin Julia Kramer, Carsten Wagner, and Matthias Schmidt

Connected, Smart Factories of the Future

Identifying Key Business Processes that Can Benefit from Industry 4.0 in the Gas Sector.................................................... 373
Nikolaos A. Panayiotou, Vasileios P. Stavrou, and Konstantinos E. Stergiou

The Impact of Industry 4.0 Connectivity on the Collaboration Along Brazilian Automotive Supply Chain.................................................... 381
Nilza Aparecida dos Santos, Sergio Miele Ruggero, José Benedito Sacomano, Antonio Carlos Estender, and Marcia Terra da Silva

Manufacturing Systems Engineering: Agile, Flexible, Reconfigurable

Towards a Reference Model for Configuration of Reconfigurable Manufacturing System (RMS)..................................................... 391
Erica Capawa Fotsoh, Nasser Mebarki, Pierre Castagna, Pascal Berruet, and Francisco Gamboa

Automatic Design of Dispatching Rules with Genetic Programming for Dynamic Job Shop Scheduling .................................................... 399
Salama Shady, Toshiya Kaihara, Nobutada Fujii, and Daisuke Kokuryo
<table>
  <tbody>
    <tr>
      <td>A Literature Review on the Level of Automation and New Approach Proposal</td>
      <td>408</td>
    </tr>
    <tr>
      <td>Hasnaa Ait Malek, Alain Etienne, Ali Siadat, and Thierry Allavena</td>
      <td></td>
    </tr>
    <tr>
      <td>De-risking Investments in Industrial Systems Using Real Options Analysis: Case of Phosphates Fertilizer Firm</td>
      <td>418</td>
    </tr>
    <tr>
      <td>Imane Essaadi and Richard de Neufville</td>
      <td></td>
    </tr>
    <tr>
      <td>Data-Driven Replenishment Method Choice in a Picking System</td>
      <td>427</td>
    </tr>
    <tr>
      <td>Simon Hummelshøj Sloth, Magnus Abildsten Bøgh, Christian Møller Nielsen, Konstantinos Panagiotis Konstantinidis, and Inkyung Sung</td>
      <td></td>
    </tr>
    <tr>
      <td>Business Process Management for MES Deployment: Some Lessons from a Bearings Manufacturer Experience</td>
      <td>433</td>
    </tr>
    <tr>
      <td>Hervé Verjus, Vincent Clivillé, Lamia Berrah, Romain Gandia, and Claude Chapel</td>
      <td></td>
    </tr>
    <tr>
      <td>An Application of a DSML in Industry 4.0 Production Processes</td>
      <td>441</td>
    </tr>
    <tr>
      <td>Marko Vještica, Vladimir Dimitrieski, Milan Pisarić, Slavica Kordić, Sonja Ristić, and Ivan Luković</td>
      <td></td>
    </tr>
    <tr>
      <td>Towards an Industry-Applicable Design Methodology for Developing Reconfigurable Manufacturing</td>
      <td>449</td>
    </tr>
    <tr>
      <td>Alessia Napoleone, Ann-Louise Andersen, Thomas Ditlev Brunoe, Kjeld Nielsen, Simon Boldt, Carin Rösiö, and David Grube Hansen</td>
      <td></td>
    </tr>
    <tr>
      <td>Reconfigurable Manufacturing: Lesson Learnt from the COVID-19 Outbreak</td>
      <td>457</td>
    </tr>
    <tr>
      <td>Alessia Napoleone and Lorenzo Bruno Prataviera</td>
      <td></td>
    </tr>
    <tr>
      <td colspan="2"><strong>Digital Assistance Systems: Augmented Reality and Virtual Reality</strong></td>
    </tr>
    <tr>
      <td>Virtual and Augmented Reality as a Digital Support to HR Systems in Production Management.</td>
      <td>469</td>
    </tr>
    <tr>
      <td>Danijela Lalić, Dunja Bošković, Bojana Milić, Sara Havzi, and Jelena Spajić</td>
      <td></td>
    </tr>
    <tr>
      <td>Application of Virtual Reality Technologies for Achieving Energy Efficient Manufacturing: Literature Analysis and Findings.</td>
      <td>479</td>
    </tr>
    <tr>
      <td>E. G. Nabati, M. T. Alvela Nieto, A. Decker, and K.-D. Thoben</td>
      <td></td>
    </tr>
    <tr>
      <td>Smart Products in Smart Manufacturing Systems: An Opportunity to Utilize AR?</td>
      <td>487</td>
    </tr>
    <tr>
      <td>Joshua Gross and Thorsten Wuest</td>
      <td></td>
    </tr>
    <tr>
      <td>Evaluation of Augmented Reality in Industry</td>
      <td>495</td>
    </tr>
    <tr>
      <td>Tone Lise Dahl, Manuel Oliveira, and Emrah Arica</td>
      <td></td>
    </tr>
  </tbody>
</table>
Circular Products Design and Engineering

<table><tr><td>Finding and Capturing Value in e-Waste for Refrigerators Manufacturers and Recyclers</td><td>505</td></tr><tr><td>Clarissa A. González Chávez, Mélanie Despeisse, Björn Johansson, and David Romero</td><td></td></tr></table>

Circular, Green, Sustainable Manufacturing

<table><tr><td>Sustainable Business Model Innovation in the Furniture Supply Chain: A Case Study</td><td>515</td></tr><tr><td>Mikhail Shlopak, Bella B. Nujen, and Jon Halfdanarson</td><td></td></tr></table>

<table><tr><td>A Basic Study on Scheduling Method for Electric Power Saving of Production Machine.</td><td>524</td></tr><tr><td>Masayuki Yabuuchi, Toshiya Kaihara, Nobutada Fujii, Daisuke Kokuryo, Satoko Sakajo, and Yoshito Nishita</td><td></td></tr></table>

<table><tr><td>Sustainability in Fabric Chains and Garments for a Circular Economy</td><td>531</td></tr><tr><td>Solimar Garcia, Irenilza de Alencar Nääs, Pedro Luiz de Oliveira Costa Neto, João Gilberto Mendes dos Reis, Valdice Neves Pólvora, Luiz Antonio de Lima, Angel Antonio Gonzalez Martinez, and Vanessa Santos Lessa</td><td></td></tr></table>

<table><tr><td>Planning Environments of Hospital Laboratories: An Exploratory Study.</td><td>538</td></tr><tr><td>Aili Biriita Bertnum, Marco Semini, and Jan Ola Strandhagen</td><td></td></tr></table>

<table><tr><td>Knowledge and Practices Towards Sustainability and Circular Economy Transitions: A Norwegian Manufacturing Perspective</td><td>546</td></tr><tr><td>Jon Halfdanarson and Nina Pereira Kvadsheim</td><td></td></tr></table>

<table><tr><td>A Methodology to Integrate Sustainability Evaluations into Vendor Rating.</td><td>554</td></tr><tr><td>Alessandro Fontana, Silvia Menato, and Andrea Barni</td><td></td></tr></table>

Environmental and Social Lifecycle Assessments

<table><tr><td>Travel-Times Analysis and Passenger Transport Disutilities in Congested American Cities: Los Angeles, New York, Atlanta, Austin, and Chicago</td><td>565</td></tr><tr><td>Helcio Raymundo and João Gilberto M. dos Reis</td><td></td></tr></table>

Socio-Cultural Aspects in Production Systems

<table><tr><td>The Interdependencies of Quality Management, Knowledge Management and Innovation Performance. A Literature Review.</td><td>575</td></tr><tr><td>Marina Zizakov, Stana Vasic, Milan Delic, Marko Orosnjak, and Srdjan Vulanovic</td><td></td></tr></table>
Insights from a Top-Down Lean Subprogram Deployment in a Production Group: A Tactical Perspective
Sara Linderson, Monica Bellgran, and Seyoum Eshetu Birkie
583

Tools for Evaluating Human Factor Aspects in Production and Logistics System.
Vivek Vijayakumar and Fabio Sgarbossa
591

Economy and Its Symbiosis with Circularity.
Abelino Reis Guimarães Neto, Rodrigo Rodrigues, Jacqueline Zonichenn Reis, Julio Cesar Raymundo, and Rodrigo Franco Gonçalves
599

## Data-Driven Manufacturing and Services Operations Management

First Steps to the Digital Shadow of Maintenance Services' Value Contribution.
Frederick Birtel, Achim Kampker, and Volker Stich
609

Reshoring of Service Operations: Evidence from a Delphi Study.
Paolo Gaiardelli, Albachiara Boffelli, Matteo Kalchschmidt, Daniel Bellazzi, and Simone Orom Samorani
617

Digital and Physical Testbed for Production Logistics Operations
Jannicke Baalsrud Hauge, Masoud Zafarzadeh, Yongkuk Jeong, Yi Li, Wajid Ali Khilji, and Magnus Wiktorsson
625

Principles and Research Agenda for Sustainable, Data-Driven Food Production Planning and Control.
Maggie Bresler, Anita Romsdal, Jan Ola Strandhagen, and Olumide E. Oluyisola
634

## Product-Service Systems in DSN

Agile Guideline for Development of Smart Services in Manufacturing Enterprises with Support of Artificial Intelligence.
Mike Freitag and Oliver Hämmerle
645

## Collaborative Design and Engineering

Framework for Identifying Gripper Requirements for Collaborative Robot Applications in Manufacturing
Omkar Salunkhe, Patrik Fager, and Åsa Fast-Berglund
655

A Novel Value Driven Co-creation Framework.
Geir Ringen, Halvor Holtskog, and Torgeir Welo
663
Autonomous Mobile Robots in Hospital Logistics.................. 672
Giuseppe Fragapane, Hans-Henrik Hvolby, Fabio Sgarbossa,
and Jan Ola Strandhagen

Interorganizational Learning in Manufacturing Networks............ 680
Geir Ringen, Frode Paalsrud, and Eirin Lodgaard

Author Index .................................................. 687