# Movements in collaborative tools. Evolutionary dynamics if civil security's artifact ecologies.

Lisa Formentini

► To cite this version:

Lisa Formentini. Movements in collaborative tools. Evolutionary dynamics if civil security's artifact ecologies.. PePR eNSEMBLE annual day, 2025, Paris, France. hal-04904355

HAL Id: hal-04904355

https://hal.science/hal-04904355v1

Submitted on 21 Jan 2025

HAL is a multi-disciplinary open access
archive for the deposit and dissemination of sci-
entific research documents, whether they are pub-
lished or not. The documents may come from
teaching and research institutions in France or
abroad, or from public or private research centers.

L'archive ouverte pluridisciplinaire HAL, est
destinée au dépôt et à la diffusion de documents
scientifiques de niveau recherche, publiés ou non,
émanant des établissements d'enseignement et de
recherche français ou étrangers, des laboratoires
publics ou privés.

<figure><img src="image_1.png" /></figure>
<figure><img src="image_2.png" /></figure>

PROGRAMME
DE RECHERCHE

COLLABORATION
NUMÉRIQUE

# Movements in collaborative tools. Evolutionary dynamics of civil security's artifact ecologies.

Lisa FORMENTINI

## PILOT Project

François CHAROY et Matthieu TIXIER

Université de Lorraine, CNRS, Inria, LORIA and LIST3N, UTT

## Introduction

In civil security services' populations (i.e. firefighters, EMS, prefects, police, etc.): (Elmasllari, 2019)

- 45% of implemented tools are deemed **unnecessary** by the users,

- 39% of their needs are **unfulfilled**, needing a new tool to be introduced.

The notion of **Ecology of Artifacts (EoA)** allows the articulation of evolutionary, organizational and personal dimensions of a collection of tools. (i.e. Bødker, Lyle & Saad-Sulonen, 2017; Furniss et al., 2011; Rossitto et al., 2014).

## Objectives

- Provide empirically grounded cases of collaborative tools use

- Apprehend and prepare future digital collaborative tools introduction

- Support scientific understanding of interservice long-term collaboration

## Participants and Methods

<figure><img src="image_3.png" /></figure>

- 1 inter-service practical training session observation

- 27 semi-directive explanatory interviews with professionals in the 57's department

<figure><img src="image_4.png" /></figure>

- Practice-based computing CSCW approach (Wulf et al., 2018; Ley et al., 2012) and thematic analysis (Braun & Clark, 2021)

## Early results

Civil security's EoA are **dense** (see Figure 1), partially **redundant** and **inter-connected**, **differentiated** between departments and constantly **changing**.

7 movements inside civil security's EoA **evolution dynamic**, grounded on observed and reported cases (see Figure 2):

<figure><img src="image_5.png" /><figcaption>Figure 1. Schematic representation of civil security's non-exhaustive digital collaborative tools</figcaption></figure>

<figure><img src="image_6.png" /><figcaption>Figure 2. Schematic representation of the main movements in the evolution dynamics of civil security's EoAs. Round shapes represent organizational EoAs, oval shape represents personal EoA and square shapes represents non-EoAs. Each style of arrow represents a different kind of movement.</figcaption></figure>

<figure><img src="image_7.png" /></figure>