**Stephen Ibaraki** is chairman of the board and managing partner at REDDS Capital. Stephen also holds or has held an unprecedented number (over 100) of positions and roles as chairman, founder, investor, board member and entrepreneur in numerous industries, including business, finance and computer science, such as: Chairman of the Practitioner Board of the Association for Computing Machinery, Chairman/Founder of the Global Industry Council and Vice-Chairman on the Board of the IP3 International Federation for Information Processing (IFIP), Founder of the Technology Advisory Board of Yintech Investment Holdings, Founder/Member of Beyond Initiative (VW/Audi's AI think tank), Founder/Chairman of the UN ITU Journal 'ICT Discoveries', Founder/Chairman of the UN ITU AI for Good Global Summit i.s.m. XPRIZE Foundation, organiser and speaker of the Wuzhen Summit World Internet Conference AI Forum, founder/chairman of the technology advisory board of the Financial Services Roundtable (FSR) and the FinTech Ideas Festival, founder/chairman of the advisory board and key note speaker of Digital Africa on Industry/Nation (4.02016,2017) and advisor on Nation and 4.0board member of the IEEE. For more information on his role as founder/ fellow, former board chair and president of the government-recognised Canadian Information Processing Society (CIPS), please visit http://www.cips.ca/stephen-ibaraki.

Stephen has received multiple awards and has been involved in many UN innovation programmes, renowned industry associations and think tanks, summits and more than a billion100 dollars worth of sustainable investment initiatives 300worldwide.

LinkedIn: http://ca.linkedin.com/in/sibaraki

**lemke Idsingh** was active in the urban domain with i4Urban, following a long career on the cutting edge of the public sector and innovative information provision. He has been active (inter)nationally for more than thirty years as technical commercial consultant/marketer/product manager. Global responsibility for the Smart City activities
of Oracle. He is a loyal, intrinsically motivated, analytical and conceptually
strong facilitator; he makes the connection between ideas and daily reality.
Let him combine his human perspective with his structured approach to
address the challenges of the public sector in society. His eagerness to learn,
a broad interest in various disciplines and an intuition for solutions help
him find creative and realistic answers.

E-mail: iemke.idsingh@gmail.com

**Dr. Ken van Ierlant** studied at the Katholieke Universiteit (KU) Leuven, and did a co-tutuelle with Ariel University in Israel, IMD in Lausanne, Switzerland and Insead Fontainebleau France. He is a director at FutureXL and a guest lecturer at Nyenrode Business University and FutureXL Academy, and a fellow of KNVI.

Ken started his career at Digital Equipment Corporation (DEC) and has
worked in the maritime sector, including working with Dosbouw on the
construction of the Delta Works. He has also worked for manufacturing
companies, shipyards, intelligent buildings, offshore industry and CPG
companies such as Heineken and Friesland Foods. As CIO/CDO/CEO, he
has built up experience in the field of digital turnarounds and
transformation processes within internationally oriented companies.

Ken was CIO of Eneco, Essent, Air France/KLM in Paris, WLB West Landes
Bank in Düsseldorf and Imerys in Paris. As Vice President at Proudfoot
Management Consultants in London, he spent five years advising European
companies on complex IT/digitisation issues. At PWC, as Senior Director
Strategy, he contributed to a vision of transformations of digital value
chains and developed new economic models around next-gen platforms.

E-mail: ken@futurexl.nl
**Vincent Janssen MA** is an editor at IP | professional journal for information professionals. He writes monthly on the social and cultural impact of (information) technology. He is also the founder and editor-in-chief of GeenKwats, a citizen journalism platform. Outside of his freelance work, Vincent works for the Province of Limburg. Here he focuses mainly on communication and public affairs. Vincent holds degrees in political science and history.

E-mail: vma.janssen@gmail.com

**Dr. Henriëtta Joosten** is a business administrator and a (PhD) philosopher. After years of working as an ICT lecturer and as senior researcher at the Department of Philosophy and Professional Practice (at The Hague University of Applied Sciences), she has been associate 2020lecturer in Financial Ethics at the Hogeschool Arnhem en Nijmegen since August. Her philosophical inspirations are in particular Friedrich Nietzsche and Hannah Arendt. More information on her books and other work can be found at www.henriettajoosten.nl.

E-mail: henrietta.joosten@han.nl

**Drs. Ing. Theo Kishna** has worked for many years in the Traffic and Transport domain on ICT systems and related organisations. He has worked on systems for traveller information at public transport stations. In addition, he has worked on the set-up of organisations and systems for various traffic control centres for the motorways and the secondary road network. Theo has also done scientific research (Nyenrode) into the dynamics between organisational culture and working practices in large-scale transformations. He is currently working on ICT systems for truck charging (tax per driven km).

E-mail: theo.kishna@orgdyn.nl
**Dion Kotteman MBA** is an experienced strategist and IT specialist in the public domain. He holds master's degrees from Nyenrode University and the Wharton School of Management in Pennsylvania. He provides C-level advice to companies and public authorities and, in his various strategic roles, contributes to the realisation of complex ambitions in the field of both ICT and public administration.

operational management. These include Rijkswaterstaat, SVB, a few provinces and the National Police. He currently advises four municipalities. Previously, he was chairman of the IT Quality Board of the Municipality of Amsterdam.

He has experience in the private and public sector: he was IT Security Director of the ING Group, CIO Rijk, General Director of the Rijks Audit Dienst and advisor to the Minister of Finance. Dion is a popular speaker, teaches at various universities (Nyenrode, TU Delft, EIPA) and regularly writes books. He is a partner at Grey Matter Matters, a research agency for the government.

E-mail: dion.kotteman@greymattermatters.nl

**Abraham de Kruijf** is an independent entrepreneur by the name of IDA Innovation. He studied economics at the EUR for several years and was introduced to ICT by Professor Max Euwe, former chess world champion. He worked as an information and process analyst for IBM, via CAP Volmac and later independently for Albert Heijn, national and municipal governments, the Dutch Football Association and the European Commission, the Dutch Police, banks, rehabilitation and youth care, colleges of higher education and VNG Realisatie. He has been working on making (this) work value-inspired since 1994, and he published the book *Ecocratie, op weg naar waardevol-vol op-organiseren*. In addition, he published the still topical experience book *Vernieuwen van bedrijfsprocessen, organisatie en ICT* (2000). Both books/worlds interact with each other. He is an active member of three professional associations and works nationally and internationally on assignments.

E-mail: ida_innovatie@ziggo.nl
**Dr. Ouren Kuiper** works as a researcher at the Artificial Intelligence centre of Utrecht University. Before that he obtained a PhD2019 in research on the effects of auto-nome vehicles on humans.

E-mail: ouren.kuiper@hu.nl

**Joost van Lier MSc** is senior consultant at Verdonck, Klooster & Associates (VKA) and focuses on architecture and IT-strategy. He focuses mainly on issues at the intersection of business and IT. Within VKA Joost is one of the leaders of the IoT working group.

E-mail: joost.vanlier@vka.nl

**Sicco Maathuis MSc BSc** helps people and companies to find 'the art of the impossible', inspires by looking ahead and linking this to a business strategy. He is an experienced Innovation Managers Lead, Change Manager, Agile Transformation Coach and Trend Researcher, who designs and executes (future) strategies until implementation.

Sicco has set up large ecosystems that have produced major sustainable performance improvements and significant (technological) leaps in a short period of time. Sicco owns Brightling, a consultancy company focused on trend research, blogs, presentations, lectures and workshops, most of which have a technological slant.

E-mail: sicco_maathuis@hotmail.com

**Prof. Dr. Rik Maes** is emeritus professor at the University of Amsterdam and founder/academic director of the Aca-demy for Information & Management (www.ienm.nl). This academy organises training programmes in the field of information management and management in the information society. For him, learning is transformative learning in
dialogue with others and focused on effective action as a professional. He is
particularly interested in the combination of (information) management
with other disciplines such as philosophy, design, architecture and art. He
has a broad expertise in advising, training and coaching top management
in the field of (information) strategy and (information) management. He is
a valued and much sought-after speaker.

E-mail: maestro@ienm.nl

**Jacques Jan Muller MA** is a learning and development consultant and trainer. For more than twenty years he has been active in the field of learning and organisational development. He does this in various roles such as consultant, programme manager, teacher or coach. In the past he has worked as a senior consultant trainer at Berenschot and KSG Trainers & Consultants. Moment

He currently works as an independent trainer and management consultant and is, among other things, a lecturer at the Hogeschool Utrecht in the BIM course and the Master of Informatics at the Institute for ICT.

E-mail: mullerjj@hotmail.com

**Ronald de Nijs** is network editor at the Network Digital Heritage (NDE).
He writes about the results of the joint efforts in the network and the people
behind them. Previously, he was editor-in-chief and editor-in-chief of *IP /*
*vakblad voor informatieprofessionals*.

E-mail: ronald.de.nijs@netwerkdigitaalerfgoed.nl

**Dr. Guido Ongena** is programme manager at the Institute for ICT at Utrecht
University of Applied Sciences and responsible for all part-time ICT
education. He is also senior researcher at the research group Process
Innovation and Information Systems.

E-mail: guido.ongena@hu.nl
**Dr. Sieuwert van Otterloo** heads the ICT Institute, a consultancy firm for IT, information security and privacy. He also teaches Software Project Management at the VU and is a researcher at the Artificial Intelligence centre of Utrecht University. Sieuwert has a degree in mathematics and artificial intelligence and a PhD in multi agent systems.

E-mail: sieuwert.vanotterloo@hu.nl

**Victor de Pous** is an ICT lawyer and analyst, fellow of KNVI and founder of the IT & Law Interest Group of KNVI.

E-mail: depous@live.nl

**Dr. Pascal Ravesteijn** is a lecturer in Process Innovation and Information Systems. He is also a board member of The International Information Management Association (IIMA) and editor of the scientific Journal International Technology and Information Management (JITIM).

E-mail: pascal.ravesteijn@hu.nl

**Dr. Erik Saaman** is a strategic consultant and project leader at the National Archive of the Netherlands. He coordinates the development and management of knowledge products (such as standards and manuals) related to digital archiving. The aim is that government organisations should be better able to set up their information systems in such a way that the information they hold can be accessed and processed and thus permanently accessible (archiving by design). With this, he wants to 're-tell' the traditional, but still relevant, values and concepts of paper archiving to the world of digital information.

In addition, Erik is a much sought-after speaker, author and guest lecturer (University of Amsterdam and the Rijksacademie voor Finance, Economy and Operations). Before working at the Nationaal Archief, he was chief editor of NORA (Dutch Government Reference Architecture) and project leader for digital education at the Rijksacademie Groningen and
SURFnet. Erik studied Computer Science and has a PhD in the design of a formal specification language.

E-mail: Erik.Saaman@nationaalarchief.nl

**Dr. Daniël Smits** is an independent management consultant and chair of the Governance interest group at KNVI. In addition to his work as an independent, Daniël is a lecturer in ICT Management at the University of Twente and holds a PhD in research on improving the effectiveness and maturity of IT governance.

E-mail: daniel@dsmits.com

**Dr. Anna Snel PhD** is the founder of VUCA Academy. She develops training courses and programmes for dealing with complex innovation and change, among other things together with Radboud University in Nijmegen. Central themes are experience, deep learning and design thinking. Mottoes are "Do not assume" and "Disturb me please".

E-mail: anna@vuca-academy.nl

**Professor dr. Lineke Sneller RC** is Professor of IT Value at Nyenrode Business University. She is an econometrician and chartered controller, and obtained her doctorate with a thesis entitled 'Does ERP add company value? She lectures and publishes on IT governance, ERP and the value of IT. In addition to her work at Nyenrode, Lineke is a supervisory director of Achmea and ProRail, among others, and a partner of the Bureau for Management & ICT. In recent years, Lineke has held various CIO and management positions at Vodafone, Tele2 and InterfaceFLOR. In 2011, 2010she was named CIO of the Year.

E-mail: l.sneller@nyenrode.nl
**Jasper Snoeren MA** has worked at the Netherlands Institute for Sound and Vision since 2016. As Coordinator Immortalising, his responsibilities include archiving websites, web video and video games. He is also responsible for the paper collections. Previously he was coordinator and knowledge broker for AVA_Net, the network for audiovisual archives. He studied film and television studies at Utrecht University and archives at the University of Amsterdam.

E-mail: jsnoeren@beeldengeluid.nl

**Marlies van Steenbergen** is lecturer Meaningful Digital Innovation at Utrecht University. She conducts research into the development of meaningful digital services, with a focus on the ethical aspects of data-driven services. She is also principal consultant enterprise architecture at Sogeti Nederland B.V. In this capacity, she helps organisations set up and professionalise their architecture function.

E-mail: marlies.vansteenbergen@hu.nl

**Rick Strijbos** is the director of the Security Academy in Woerden. In this role, he is responsible for the composition of the training portfolio, the didactic guidance of the practical teachers, the contact with clients and the operational management of the organisation. In the past, he has been programme leader of the post-higher education Internet Security (2002-2013) and member of the Professional Field Committee for the Bachelor's Degree Programme in Information Security Management of The Hague University of Applied Sciences (2007-2014).

For KNVI, he has successively been chairman of one of its legal predecessors (Netwerk Gebruikersgroep Nederland - NGN) (2007-2011), member of the executive committee Ngi-NGN (2014-2016) and active for the SIG Information Security & IT Security (IBIS).

E-mail: rick.strijbos@securityacademy.nl
The KNVI, the Royal Dutch Association of Information Professionals, was formed in January 2017 through a merger of the Ngi-NGN, the KNVI and the SOD.

The professional association Ngi-NGN has its origins in the Netherlands Calculator Society, founded in 1959. This merged with the newly founded Genootschap voor Automatisering (Automation Society) in 1960 to become the Nederlands Genootschap voor Informatica (NGI) (Netherlands Society for Informatics). Later on, NGI, VRI (from 1984) and NGN met and the Ngi-NGN came into being. One of the founders of the association is Aad van Wijngaarden (1916-1987), a Dutch computer scientist. The Centrum Wiskunde & Informatica (CWI) awards once every few years the prestigious Van Wijngaarden medal to top scientists in the field.

The original KNVI was founded in 1912 as NVB, the Dutch Association of Librarians and Library Officials. When the designation 'Royal' was obtained on the occasion of its 100th anniversary in 2012, this was a good time to update the name to do more justice to the changes within the profession. At the end, of 2012 the members chose a new name: Royal Dutch Association of Information Professionals. The KNVI was born.

The Society for Documentary Information and Archive Management (SOD), founded in 1931, joins them. Over the years, the SOD association has developed into a knowledge network for information and archive management. A very interesting field, precisely because of the far-reaching digitalisation within
Organisations. As a result of digital working, the archive specialist has developed from '(reactive) executor' to '(proactive) director'.

KNVI anno 2020 is an ecosystem in which information professionals from all disciplines can find each other in order to realise optimal solutions for society. It has been set up as an independent platform for colleagues, interested parties and stakeholders in the areas of information management, information provision and information technology. The association's structure takes shape in interest groups and events throughout the Netherlands that offer members relevant information, inspiration and innovation. KNVI brings relevant content with four professional journals: IT-Infra (newsletter), Informatieprofessional (IP), Overheidsdocumentatie (OD) and AG Connect (magazine, website and intelligence platform).

Information plays a leading and innovative role in the development of people and society. What connects the members of KNVI - as information professionals 3.0: they want to develop along with those innovations in the profession and in society. KNVI sees it as its task to promote this development of information professionals, by working together, facilitating, meeting each other, creating focus, and taking the lead.

All the various activities of the association support the five ambitions that KNVI has in its strategic plan:

* The KNVI is the platform in the Netherlands for professionals in information management, information technology and information provision, where every professional in these disciplines feels at home.

* The KNVI promotes the development of information professionals.

* The KNVI contributes to the substantive development of the domains of information management, information technology and information supply.
* KNVI identifies and structures the themes that are important for the development and positioning of the profession in the Netherlands, Europe and internationally.

* KNVI is a well-known player in the field in the Netherlands; its opinion and that of its members is valued and respected.

KNVI has introduced 'Smart Humanity' as a multi-year theme. Defining this is a task that KNVI has been tackling since January 2018, for which the professional organisation has earmarked three years. The concept is being further developed with various scientists and practitioners, for example by organising three major annual events for the professional group and by publishing various books and articles on the subject.

Board member Sandra de Waart is the inventor of Smart Humanity, and in doing so, gives words to the KNVI's vision. It is the association's board's deepest conviction that mankind owes it to itself to make the most of its own inventions for the benefit of humanity. In other words, information professionals make technology and help implement it. They are creators as well as users and educators. They facilitate other people and organisations in accessing information. People are therefore central to the professional organisation: they must be able to stand up to the successive disruptive waves in society, as well as their social consequences and ethical impact.
Documentaries KNVI

KNVI's SOD interest group has produced three documentaries in recent years. These are available for everyone to watch.

**Alles is Informatie** https://vimeo.com/110982917

This documentary is about the changing role of the information manager and information services. It was released in 2015 and is remarkably topical. *Alles is Informatie* provides a good insight into how various organisations deal with digitisation of the information supply and how the information manager should deal with this.

**Toegang** https://vimeo.com/258962002

This time, we looked at the influence of information on the (information) society and the consequences of increasing digitisation on the ability to manage information. Who is actually in control? And what does that mean for the Dutch government, companies and the role of the information professional?

**Kenniswerk** https://vimeo.com/372983340

We have 5 millions of knowledge workers, all doing knowledge work in a knowledge economy, in a knowledge society... But what if we don't really know what knowledge work is? If you ask anyone, say a knowledge worker, the answer is often a glassy-eyed look. In any case, information is an essential element of knowledge work. But it is precisely this element that often appears to be poorly organised. Why is this and how do we solve it?

............
# Index of names

## Alphabetical by first name

Abraham de Kruijf 241-249, 261

Anita Bosman 87 - 94, 255

Anna Snel 234 -238, 265

Daniël Smits 120 - 130, 265

Danny Greefhorst 179 - 186, 257

Dion Kotteman 64 -70, 261

Erik Saaman 239 - 240, 264

Guido Ongena 79 -86, 263

Henrietta Joosten 209 - 215, 260

Huib Aldewereld 108 - 17, 254

Iemke Idsingh 166 - 169, 258

Jacques Jan Muller 87 -94, 263

Jan Willem van Wessel 202-206

Jasper Snoeren 196 - 201, 266

Jim Stolze 177-178

Joost van Lier 170 - 173, 262

Jurjen Braakhekke 170 - 173, 256

Ken van Ierlant 189 - 193, 259

Klaas Brongers 71-76, 97-98, 164-165, 256

Lineke Sneller 99 - 107, 265

Marlies van Steenbergen 218-225, 228-233, 266

Martijn Aslander 45 -51, 254

Martin van den Berg 108- 117, 254

Maxim February 216-217

Natascha van Duuren 157 - 163, 257

Ouren Kuiper 108 - 117, 262

Pascal Ravesteijn 79 -86, 264

Petra van Driel 71 - 76, 256

Piet Boekhoudt 147 - 154, 255

Rian van Heur 34-36, 39-42, 118-119, 257

Rick Strijbos 87 - 94, 266

Rik Maes 27-33, 55-63, 262

Ronald de Nijs 202-206, 226-227, 263

Sandra de Waart 17 -23, 43- 253

Sicco Maathuis 194 - 195, 262

Sieuwert van Otterloo 108 -117, 264

Stephen Ibaraki 7 - 15, 39-42, 258

Suzan Verberne 226-227

Theo Kishna 170- 173, 260

Victor de Pous 135 - 144, 264

Vincent Janssen 177 - 178, 216- 217, 260

Wouter Bronsgeest 17 -23, 37-38, 43-44, 77-78, 131-132, 145-146, 155-156, 187-188, 253
Alphabetical by last name

Aldewereld, Huib 108-117, 254

Aslander, Martijn 45-51, 254

Berg, Martin van den 108-117, 254

Boekhoudt, Piet 147-154, 255

Bosman, Anita 87-94, 255

Braakhekke, Jurjen 170-173, 256

Brongers, Klaas 71-76, 97-98, 164-165, 256

Bronsgeest, Wouter 17-23, 37-38, 43-44, 77-78,131-132, 145-146, 155-156, 187-188, 253

Driel, Petra van 71-76, 256

Duuren, Natascha van 157-163, 257

February, Maxim 216-217

Greefhorst, Danny 179-186, 257

Heur, Rian van 34-36, 39-42, 118-119, 257

Ibaraki, Stephen 7-15, 39-42, 258

Idsingh, Iemke 166-169, 258

Ierlant, Ken van 189-193, 259

Janssen, Vincent 177-178, 216-217, 260

Joosten, Henrietta 209-215, 260

Kishna, Theo 170-173, 260

Kotteman, Dion 64-70, 261

Kruijf, Abraham de 241-249, 261

Cooper, Ouren 108-117, 262

Lier, Joost van 170-173, 262

Maathuis, Sicco 194-195, 262

Maes, Rik 27-33, 55-63, 262

Muller, Jacques Jan 87-94, 263

Nijs, Ronald de 202-206, 226-227, 263

Ongena, Guido 79-86, 263

Otterloo, Sieuwert van 108-117, 264

Pous, Victor de 135-144, 264

Ravesteijn, Pascal 79-86, 264

Saaman, Erik 239-240, 264

Smits, Daniel 120-130, 265

Snel, Anna 234-238, 265

Sneller, Lineke 99-107, 265

Snoeren, Jasper 196-201, 266

Steenbergen, Marlies van 218-225, 228-233, 266

Stolze, Jim 177-178

Strijbos, Rick 87-94, 266

Verberne, Suzan 226-227

Waart, Sandra de 17-23, 43-44, 253

Wessel, Jan Willem van 202-206