INFORMATION PROCESSING DEVICE

An information processing device includes a control unit. The control unit gives an incentive to the purchaser every time the purchaser of the vehicle logs in to the service that provides the information of the vehicle at predetermined time intervals during a target period from when the vehicle is ordered until when the vehicle is delivered.

CROSS-REFERENCE TO RELATED APPLICATION

This application claims priority to Japanese Patent Application No. 2023-207232 filed on Dec. 7, 2023, incorporated herein by reference in its entirety.

BACKGROUND

1. Technical Field

The present disclosure relates to an information processing device.

2. Description of Related Art

Conventionally, a technique of providing a user with a progress status of a specific vehicle until delivery is known (Japanese Unexamined Patent Application Publication No. 2002-297954).

SUMMARY

The conventional technique has room for improvement in terms of enhancing the expectation of a user for the delivery.

An object of the present disclosure made in view of this point is to enhance the expectation of the user for the delivery.

An information processing device according to an embodiment of the present disclosure includes a control unit that gives an incentive to a purchaser of a vehicle every time the purchaser logs in a service that provides information on the vehicle at predetermined time intervals during a target period from order of the vehicle to delivery of the vehicle.

An embodiment of the present disclosure can enhance the expectation of a user for the delivery.

DETAILED DESCRIPTION OF EMBODIMENTS

System Configuration

As illustrated inFIG.1, the system1according to the present embodiment includes an information processing device10and a terminal device20. The system1may include a plurality of terminal devices20.

The information processing device10and the terminal device20can communicate with each other via a network2. The network2may be any network including a mobile communication network, the Internet, and the like.

The information processing device10is managed by, for example, a dealer of a vehicle. The information processing device10provides a service for providing vehicle information to the purchaser3of the vehicle. In the present embodiment, it is assumed that the service for providing the information of the vehicle is a website where the information of the vehicle can be browsed. However, the service for providing the information of the vehicle is not limited to the website. The information of the vehicle that can be browsed at the website is, for example, a captured image of the vehicle being assembled and position information of the vehicle being transported.

The information processing device10is a dedicated computer configured to function as a server, a general-purpose personal computer, a cloud computing system, or the like.

The information processing device10includes a communication unit11, a storage unit12, and a control unit13.

The communication unit11is configured to include at least one communication module that can be connected to the network2. The communication module is, for example, a communication module compatible with a standard such as a wired local area network (LAN) or a wireless LAN. The communication unit11is connected to the network2with the communication module via a wired LAN or a wireless LAN.

The storage unit12is configured to include at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of them. The semiconductor memory is, for example, a random access memory (RAM), a read only memory (ROM), or the like. The RAM is, for example, a static random access memory (SRAM), a dynamic random access memory (DRAM), or the like. ROM is, for example, an electrically erasable programmable read only memory (EEPROM). The storage unit12may function as a main storage device, an auxiliary storage device, or a cache memory. The storage unit12stores data used for the operation of the information processing device10and data acquired through the operation of the information processing device10. For example, the storage unit12stores login information of the purchaser3. The login information includes a login ID and a password of the purchaser3.

The control unit13is configured to include at least one processor, at least one dedicated circuit, or a combination thereof. The processor is, for example, a general-purpose processor such as a central processing unit (CPU) or a graphics processing unit (GPU), or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, a field-programmable gate array (FPGA) or an application-specific integrated circuit (ASIC). The control unit13executes processes related to the operation of the information processing device10while controlling various units of the information processing device10.

The terminal device20is used by the purchaser3. The purchaser3uses the terminal device20to access a website provided by the information processing device10. The purchaser3can view the information of the vehicle from the website. An application program for accessing a website provided by the information processing device10may be installed in the terminal device20.

The terminal device20is, for example, a smart phone, a tablet terminal, a laptop personal computer (PC), a desktop PC, or the like.

The terminal device20includes a communication unit21, an input unit22, an output unit23, a storage unit24, and a control unit25.

The communication unit21is configured to include at least one communication module that can be connected to the network2. The communication module is, for example, a communication module compliant with a standard such as a wired local area network (LAN) or a wireless LAN. Alternatively, the communication module is a communication module compatible with a mobile communication standard such as long term evolution (LTE), 4th generation (4G), or 5th generation (5G).

The input unit22can accept an input from the user. The input unit22is configured to include at least one input interface capable of accepting an input from the user. The input interface is, for example, a physical key, a capacitive key, a pointing device, a touch screen or a microphone integrally provided with the display of the output unit23, or the like.

The output unit23can output data. The output unit23is configured to include at least one output interface capable of outputting data. The output interface is, for example, a display or a speaker. The display may be, for example, a liquid crystal display (LCD), an organic electroluminescence (EL) display, or the like.

The storage unit24is configured to include at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of them. The storage unit24may function as a main storage device, an auxiliary storage device, or a cache memory. The storage unit24stores data used for the operation of the terminal device20and data acquired through the operation of the terminal device20.

The control unit25is configured to include at least one processor, at least one dedicated circuit, or a combination thereof. The configuration of the control unit25may be the same as or similar to that of the control unit13. The control unit25performs processes related to the operation of the terminal device20while controlling each unit of the terminal device20.

System Operation

FIG.2is a sequence diagram illustrating an example of a processing procedure of the system1illustrated inFIG.1. For example, when the purchaser3orders the vehicles, the system1starts S1process.

In S1process, the control unit13of the information processing device10sets a target period. The target period is a period in which an incentive is given to the purchaser3each time the purchaser3logs in to a service that provides vehicle information at predetermined time intervals. As described above, the service providing the information of the vehicle is a website in which the information of the vehicle can be browsed. The predetermined time may be set based on the update frequency of the information of the vehicle posted on the website. The predetermined time period is, for example, one day to several days. The control unit13sets a period from when the purchaser3orders a vehicle until when the vehicle is delivered as a target period.

In S2process, the control unit25of the terminal device20receives the log-in ID and the password from the purchaser3by the input unit22. When the purchaser3wants to browse the website, he/she inputs the log-in ID and the password from the input unit22.

In S3process, the control unit25of the terminal device20transmits the log-in ID and the password received in S2process to the information processing device10via the network2by the communication unit21.

In S4process, the control unit13of the information processing device10receives the log-in ID and the password from the terminal device20via the network2by the communication unit11.

In S5process, the control unit13executes login authentication based on the login ID and password of the purchaser3received in S4process and the login information of the purchaser3in the storage unit12. When the login-authentication is successful (S5: YES), the control unit13proceeds to S6process. On the other hand, if the control unit13fails to log-in authentication (S5: NO), the system1returns to the process of S2.

In S6process, the control unit13of the information processing device10permits the terminal device20to log in to the website. The control unit13transmits the data of the web page to the terminal device20via the network2by the communication unit11.

In S7process, the control unit25of the terminal device20logs in the website. Further, the control unit25receives the data of the web page from the information processing device10via the network2by the communication unit21. The control unit25displays the received web page on the display of the output unit23. The purchaser3can view the information of the vehicle by looking at the well page.

In S8process, the control unit13determines whether or not the timing at which the terminal device20logs in is within the target period in S7process. When the control unit13determines that the timing at which the terminal device20logs in is within the target period (S8: YES), the process proceeds to S9process. On the other hand, when the control unit13determines that the timing at which the terminal device20logs in is not within the target period (S8: NO), the system1ends the process illustrated inFIG.2.

In S9process, the control unit13determines whether or not the time from when the terminal device20logs in last time to when the terminal device20logs in this time is equal to or longer than a predetermined time in S7process. When the control unit13determines that the time from when the terminal device20logs in last time to when the terminal device20logs in this time in S7process is equal to or longer than the predetermined time (S9: YES), the process proceeds to S10process. On the other hand, when the control unit13determines that the time from when the terminal device20logs in last time to when the terminal device20logs in this time is not equal to or longer than the predetermined time in S7process (S9: NO), the system I returns to the process of S2.

In S10process, the control unit13provides an incentive to the purchaser3. The incentives may include, for example, coupons available at the dealer of the vehicle. The coupon may be a discount coupon available at the dealer or may be a coupon interchangeable with goods.

After performing S10process, the system1returns to S2process. With such a configuration, an incentive is given to the purchaser3every time the purchaser3logs in the website at predetermined time intervals in the target period.

As described above, in the present embodiment, in the target period, an incentive is given to the purchaser3every time the purchaser3logs in to the service that provides the information of the vehicle every predetermined time, that is, in the present embodiment, the website. Here, only providing the information of the vehicle to the purchaser3may not maintain the expectation of the delivery of the vehicle by the purchaser3until the vehicle is delivered. In the present embodiment, an incentive is given to the purchaser3every time the purchaser3logs in to the service at predetermined time intervals in the target period. With such a configuration, it is possible to motivate the purchaser3to repeatedly log in to the service. Further, by giving the purchaser3motivation to log in to the service, it is possible to maintain the expectation of the purchaser3for the delivery of the vehicle until the vehicle is delivered. Therefore, according to the present embodiment, it is possible to enhance the purchaser3′s expectation of the delivery.

Here, in S8process, the control unit13of the information processing device10may extend the target period when the delivery date of the vehicles is later than a preset delivery date. The preset delivery date is, for example, the delivery date set when the order of the vehicle is confirmed. The control unit13may extend the target period by including the extended period in the target period. If the target period is extended, in S8process, the control unit13, the timing of the terminal device20is logged in S7process, it may be determined whether within the target period after the extension. When the delivery date of the vehicle is later than the preset delivery date, the target period is extended, whereby an opportunity to give an incentive to the purchaser3can be increased. By increasing the opportunity to give an incentive to the purchaser3, even when the delivery of the vehicle is delayed, it is possible to maintain the expectation of the purchaser3for the delivery.

Further, when the target period is extended in S8process, the control unit13may give an incentive higher than a preset incentive. That is, when the purchaser3logs in the service in the extended period extended in the target period, the control unit13may give an incentive higher than an incentive set in advance in S10process. The preset incentive is, for example, an incentive given when the purchaser3logs in to the service during the normal target period. If the incentive is a discount coupon available at the dealer, the control unit13may increase the incentive by, for example, increasing the discount rate of the coupon. A normal target period is a target period that does not include an extended period. The normal target period may be a target period set when an order of the vehicle is confirmed. By giving a high incentive to the purchaser3when the purchaser3logs in to the service in the extended period, it is possible to reduce the possibility that the purchaser3feels dissatisfaction even when the delivery of the vehicle is delayed. The control unit13may give an incentive higher than a preset incentive every time the purchaser3logs in to the service at predetermined time intervals in the extended period.

Although the present disclosure has been described above based on the drawings and the embodiment, it should be noted that those skilled in the art may make various modifications and alterations thereto based on the present disclosure. It should be noted, therefore, that these modifications and alterations are within the scope of the present disclosure. For example, the functions included in the configurations, steps, etc. can be rearranged so as not to be logically inconsistent, and a plurality of configurations, steps, etc. can be combined into one or divided.

For example, in the above-described embodiment, when the login authentication using the login ID and the password is successful, the terminal device20logs in to the service that provides the information of the vehicle. However, the login authentication using the login ID and the password may not be executed in the login to the service. For example, an application program that automatically logs in to the service may be installed in the terminal device20. In this case, when the application program of the terminal device20is activated, the terminal device20may automatically log in to the service. In the terminal device20, the control unit25may activate the application program based on the input of the purchaser3received by the input unit22.