Headphones restricted to use with a particular controlled-environment facility resident communication and/or media device

Methods and systems for restricting use of a set of wired headphones to use with a particular controlled-environment facility resident communication and/or media device may employ wired headphones having a near field communication (NFC) functionality storing a serial number, or the like, of a particular controlled-environment facility resident communication and/or media device. Controlled-environment facility resident communication and/or media devices read information stored in the NFC functionality of a set of wired headphones being used with the device and determine if the NFC functionality of the set of wired headphones being used with the device has the serial number of the device stored in the NFC functionality. The controlled-environment facility resident communication and/or media device may then enable, or disable, output of sound to the wired headphones in response to the device serial number matching with, or not matching with, the serial number stored in the wired headphones NFC functionality, respectively.

TECHNICAL FIELD

The present disclosure relates generally to media and/or communications devices adapted for use by residents of a controlled-environment facility, and more particularly to headphones dedicated to (i.e., restricted to use with) a particular controlled-environment facility resident communication and/or media device.

BACKGROUND

According to the International Centre for Prison Studies, the United States has the highest prison population per capita in the world. In 2009, for example, 1 out of every 135 U.S. residents was incarcerated. Generally, inmates convicted of felony offenses serve long sentences in prison (e.g., federal or state prisons), whereas those convicted of misdemeanors receive shorter sentences to be served in jail (e.g., county jail). In either case, while awaiting trial, a suspect or accused may remain incarcerated. Traditional methods for dissemination of education or entertainment media in controlled-environment facilities have included print libraries, or the like. However, during his or her incarceration, an inmate may be afforded opportunities to communicate with the outside world and/or consume audio and/or video content. Traditionally, jails and prisons have allowed inmates to contact friends and family via letters and telephone calls. More recently, jails and prisons have begun to allow inmates to use portable electronic devices, such as tablet computing devices, smartphones, or the like, to facilitate contact with friends and family and/or for entertainment and education.

Studies have found that incarcerated men and women who maintain contact with supportive family members are more likely to succeed after their release. Research on people returning from prison shows that friends and members can be valuable sources of support during incarceration and after release. Incarcerated individuals who maintain supportive relationships with family members via communication have better outcomes when they return to the community. Contact may be facilitated through phone calls, emails, text messages, video communications, chats etc.

SUMMARY

The present invention is directed to systems and methods which provide wireless headphones restricted to use with a particular controlled-environment facility resident communication and/or media device. Therein, a controlled-environment facility resident communication and/or media device disposed within a controlled-environment facility wirelessly communicatively links a set of wireless headphones, which may include a microphone, with the particular controlled-environment facility resident communication and/or media device. The controlled-environment facility resident communication and/or media device dedicates the set of wireless headphones to the controlled-environment facility resident communication and/or media device by restricting the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device. This restriction of the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device may employ serialization of the set of wireless headphones using serial numbers of the set of wireless headphones and the controlled-environment facility resident communication and/or media device, during linkage of the set of wireless headphones with the controlled-environment facility resident communication and/or media device.

According to some aspects of the present systems and methods, the respective controlled-environment facility resident communication and/or media device may have a (persistent) wireless headphones application program (app) installed and running thereon, configuring the respective controlled-environment facility resident communication and/or media device to wirelessly communicatively link the respective set of wireless headphones with the respective controlled-environment facility resident communication and/or media device and dedicate the respective set of wireless headphones to the respective controlled-environment facility resident communication and/or media device by restricting use of the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device.

According to some (other) aspects of the present systems and methods, an operating system of the respective controlled-environment facility resident communication and/or media device may configure the respective controlled-environment facility resident communication and/or media device to wirelessly communicatively link the respective set of wireless headphones with the respective controlled-environment facility resident communication and/or media device and dedicate the respective set of wireless headphones to the respective controlled-environment facility resident communication and/or media device by restricting use of the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device.

According to further aspects of the present systems and methods, the respective controlled-environment facility resident communication and/or media device, or the respective headphones themselves, may interrupt play of media over the respective set of wireless headphones, in response to receipt of a notification (wirelessly) transmitted by the controlled-environment facility, within the controlled-environment facility and play the notification over the respective set of wireless headphones. The controlled-environment facility may also be enabled to configure the respective controlled-environment facility resident communication and/or media device and the respective set of wireless headphones, remotely, and/or enabled to monitor communication between the respective controlled-environment facility resident communication and/or media device and the respective set of wireless headphones, remotely.

According to other aspects of the present systems and methods, the respective controlled-environment facility resident communication and/or media device and/or respective headphones may detect short-range wireless signals not associated with the respective controlled-environment facility resident communication and/or media device and/or the respective set of wireless headphones and generate an alert to the controlled-environment facility as to a location of, and/or transmit to the controlled-environment facility, the detected short-range wireless signals.

In alternative implementations, such as may be implemented with wired headphones, earbuds, or the like, restriction of use of such a set of wired headphones to use with a particular controlled-environment facility resident communication and/or media device may involve wired headphones disposed within a controlled-environment facility having, or being adapted to have, a near field communication (NFC) functionality. This NFC functionality may be a near field communication chip incorporated into the wired headphones. The NFC functionality may, in accordance with such alternative implementations, store a serial number, or the like, of a particular controlled-environment facility resident communication and/or media device. In accordance with these alternative implementations, a near field communication reader may store the controlled-environment facility resident communication and/or media device serial number in the near field communication wired headphone NFC functionality (chip).

In these alternative implementations, controlled-environment facility resident communication and/or media devices disposed within the controlled-environment facility may read information stored in the NFC functionality of a set of wired headphones being used with that device. That is, the controlled-environment facility resident communication and/or media device may act as an active near field communication reader to read the information stored in the near field communication chip of the wired headphones being used with the device, The controlled-environment facility resident communication and/or media device may then determine if the NFC functionality of the set of wired headphones being used with the device has the serial number of the device stored in the NFC functionality. Herein, an Address Identification number (AID), serial number, media access control (MAC) address, device name, or the like, of a controlled-environment facility resident communication and/or media device may be referred to as the “device serial number,” or the like. In response to the controlled-environment facility resident communication and/or media device's serial number matching with the device serial number store in the wired headphones NFC functionality output of sound to the wired headphones may be enabled, while output of sound to the wired headphones may be disable in response to the device's serial number not matching with the device serial number stored in the wired headphones NFC functionality.

In these alternative implementations, when the wired headphones include a microphone, the controlled-environment facility resident communication and/or media device may also enable the microphone for input of sound to the device in response to the controlled-environment facility resident communication and/or media device serial number matching with the serial number stored in the wired headphones NFC functionality, and disable the microphone from input of sound to the device in response to the device serial number not matching with the serial number stored in the wired headphones NFC functionality.

Controlled-environment facility resident communication and/or media devices may repeat, at predetermined time intervals, reading of the information stored in the NFC functionality of the wired headphones and repeat determining if the NFC functionality of the set of wired headphones being used with the device has the serial number of the device stored in the NFC functionality.

Also, in such alternative implementations, a serial number of the wired headphones may be associated with a controlled-environment facility personal identification number of a resident in a controlled-environment facility resident account management system, or the like. In these implementations, the controlled-environment facility resident communication and/or media device may also verify the serial number of the wired headphones being used with the controlled-environment facility resident communication and/or media device is associated, in the controlled-environment facility resident account management system, with the controlled-environment facility personal identification number of the resident using the controlled-environment facility resident communication and/or media device. Also, in these implementations, enabling output of sound to the wired headphones may be further based on the serial number of the wired headphones being used with the device being associated (in the controlled-environment facility resident account management system) with the controlled-environment facility personal identification number of the resident using the device. Likewise, disabling output of sound to the wired headphones may also be based (solely) on the serial number of the wired headphones being used with device not being associated (in the controlled-environment facility resident account management system) with a controlled-environment facility personal identification number of the resident using the device.

Also, in accordance with these alternative implementations, an application program running on the controlled-environment facility resident communication and/or media device, and/or an operating system of the device, may carry out the above described techniques.

In various embodiments, one or more of the techniques described herein may be performed by one or more computer systems. In other various embodiments, a tangible computer-readable storage medium may have program instructions stored thereon that, upon execution by one or more computer systems, cause the one or more computer systems to execute one or more operations disclosed herein. In yet other various embodiments, one or more systems may each include at least one processor and memory coupled to the processor(s), wherein the memory is configured to store program instructions executable by the processor(s) to cause the system(s) to execute one or more operations disclosed herein.

While this specification provides several embodiments and illustrative drawings, a person of ordinary skill in the art will recognize that the present specification is not limited only to the embodiments or drawings described. It should be understood that the drawings and detailed description are not intended to limit the specification to the particular form disclosed, but, on the contrary, the intention is to cover all modifications, equivalents and alternatives falling within the spirit and scope of the claims. Also, any headings used herein are for organizational purposes only and are not intended to limit the scope of the description. As used herein, the word “may” is meant to convey a permissive sense (i.e., meaning “having the potential to”), rather than a mandatory sense (i.e., meaning “must”). Similarly, the words “include,” “including,” and “includes” mean “including, but not limited to.

DETAILED DESCRIPTION

For example, various types of controlled-environment facilities are present in today's society, and persons may be voluntary or involuntary residents of such facilities, whether temporarily or permanently. Examples of controlled-environment facilities may include correctional institutions (e.g., municipal jails, county jails, state prisons, federal prisons, military stockades, juvenile facilities, detention camps, home incarceration environments, etc.), healthcare facilities (e.g., hospitals, nursing homes, mental health facilities, rehabilitation facilities, such as drug and alcohol rehabilitation facilities, etc.), restricted living quarters (e.g., hotels, resorts, camps, dormitories, barracks, etc.), and the like. For convenience of explanation, various examples discussed herein are presented in the context of correctional facilities, or the like. For instance, in some of the embodiments discussed below, a controlled-environment facility may be referred to as a correctional facility, jail or prison, and its residents may be referred to as incarcerated individuals, arrestees, or detainees. It should be understood, however, that the systems and methods described herein may be similarly applicable to other types of controlled-environment facilities and their respective residents (e.g., a hospital and its patients, a school dormitory and its students, common carrier vehicles and their passages, etc.).

Embodiments of the present systems and methods relate generally to media and/or communications devices adapted for use by residents of a controlled-environment facility. The present systems and methods relate specifically to headphones dedicated to (i.e., restricted to use with) a particular controlled-environment facility resident communication and/or media device. As used herein, the term “headphones” refers to: over the ear, on the ear headphones, etc. having speaker earcups, or the like, and a head band, neck band, or the like connecting the ear cups; headsets, earphones, earbuds, or the like, which may be connected by a cord extending between them, or not; a personal (powered) speaker; and/or other devices for listening to media played by media and/or communications devices, or the like.

In accordance with embodiments of the present systems and methods, a particular set of headphones are wirelessly connected to a particular controlled-environment facility resident communication and/or media device through a secure application program (app) on the controlled-environment facility resident communication and/or media device, and/or through a modified operating system of the controlled-environment facility resident communication and/or media device. This app, and/or the device operating system are configurable in accordance with rules regulations, restrictions and/or the like of the controlled-environment facility in which the headphones and controlled-environment facility resident communication and/or media device are being used.

In accordance with embodiments of the present systems and methods, the app, and/or the device operating system, will allow only a specified set of headphones to be connected to the particular controlled-environment facility resident communication and/or media device (on which the app is running) or vice versa. The present wireless headphones may also include a microphone incorporated into the headphones, which is likewise linked exclusively to the particular controlled-environment facility resident communication and/or media device.

The controlled-environment facility resident communication and/or media device and headphones so linked may be used to place or receive voice and/or video calls, under the control of a controlled-environment facility communication processing system, or the like. Likewise the exclusively linked controlled-environment facility resident communication and/or media device and headphones may be used to listen to music, and/or audio content of videos, downloaded or streamed to the linked controlled-environment facility resident communication and/or media device in accordance with rules regulations, restrictions and/or the like of the controlled-environment facility. The controlled-environment facility resident communication and/or media device and headphones so linked may be used to listen to audio content of video games, educational content, and/or the like. In accordance with some embodiments of the present systems and methods, the headphones, so linked may also restrict controlled-environment facility residents, such as correctional facility incarcerated individuals from listening to certain content. Also, in accordance with embodiments of the present systems and methods headphones so linked may enable controlled-environment facility administration to barge into the headphones for announcements. In some implementations a headphone microphone may be used to control or otherwise interact with the video games, educational content, and/or the like, if supported by the video game, educational content, and/or the like.

A controlled-environment facility may implement the present wireless headphones to communicate with residents/incarcerated individuals. In such embodiments, announcements, or other notifications to controlled-environment facility resident communication and/or media devices, and in accordance with embodiments of the present systems and methods, play of media, or the like, on a controlled-environment facility resident communication and/or media device may be interrupted (e.g., muted, paused, terminated, or the like), as appropriate with respect to the media content. The controlled-environment facility resident communication and/or media device headphone app, or the like may then play the notification over the linked headphones. Alternatively, or additionally, in some implementations the controlled-environment facility may transmit the notification directly to the present wireless headphones. In such implementations short-range wireless protocol, or similar, transmitters, which may include Ultra-Wide Band (UWB), Bluetooth, ZigBee, and Wireless USB, or similar, transmitters of controlled-environment facility resident communication and/or media devices linked to the particular headphones, or in some embodiments all controlled-environment facility resident communication and/or media devices regardless of whether the controlled-environment facility resident communication and/or media devices are so linked, may be used to transmit the notification to any and all of the present wireless headphones. Such notifications may be directed to all, some, or one particular controlled-environment facility resident and thereby to all, some, or one particular controlled-environment facility resident communication and/or media device and/or headphones, as described above. For example, the message may be directed to a select group of controlled-environment facility resident communication and/or media device and/or headphones, controlled-environment facility resident communication and/or media devices and/or headphones in a particular area of the controlled-environment facility, and/or the like.

In accordance with embodiments of the present systems and methods, headphones may incorporate Global Positioning System (GPS) technology which may be used by the controlled-environment resident communication and/or media device headphones app, or the like, to locate or track lost or stolen headphones, including through the use of “crowd GPS” for headphones reported as lost or stolen. Similarly, or alternatively, the controlled-environment resident communication and/or media device may employ the headphones app, or the like, to find lost or stolen headphones using detection of short-range wireless protocol signals emitted by the headphones.

In embodiments of the present systems and methods, controlled-environment facilities may be enabled to configure and/or monitor the controlled-environment facility resident communication and/or media device headphone app, and/or related aspects of the operating system of the controlled-environment facility resident communication and/or media devices, remotely. For example, the app, and/or related aspects of the operating system of the controlled-environment facility resident communication and/or media devices, may be configurable based on the facility, site, area within the facility, and/or with respect to an individual resident/incarcerated individual, or group of residents/incarcerated individuals.

Furthermore, in accordance with some aspects of the present systems and methods, the controlled-environment facility may be enabled to detect, monitor and/or locate (all) authorized and unauthorized short-range communication devices within the facility (and nearby) through the controlled-environment facility resident communication and/or media device headphone app and/or the (modified) operating system of the controlled-environment facility resident communication and/or media devices.

The controlled-environment facility resident communication and/or media device headphone app may be exclusively offered on controlled-environment facility resident communication and/or media devices offered or provided by a particular controlled-environment facility vendor. Likewise, the wireless headphones of the present systems and methods may be exclusively offered, or otherwise provided by the same controlled-environment facility vendor, for exclusively linking to a particular controlled-environment facility resident communication and/or media device provided by the controlled-environment facility vendor. In accordance with some such embodiments, the app or operating system of the controlled-environment facility resident communication and/or media devices provided by the controlled-environment facility vendor may disallow all other short-range communication standard devices from paring with it. Likewise, the wireless headphones offered by the controlled-environment facility vendor may be configured to only allow connection, via a short-range wireless protocol, or the like, to a specified controlled-environment facility resident communication and/or media device provided by the controlled-environment facility vendor. In accordance with the above, the wireless headphones and controlled-environment facility resident communication and/or media devices of the present systems and methods may be co-branded.

Thus, in accordance with embodiments of the present systems and methods which restrict a set of wireless headphones to use with a particular controlled-environment facility resident communication and/or media device, a controlled-environment facility resident communication and/or media device disposed within a controlled-environment facility wirelessly communicatively links a set of wireless headphones with the controlled-environment facility resident communication and/or media device. The controlled-environment facility resident communication and/or media device dedicates the set of wireless headphones to the controlled-environment facility resident communication and/or media device by restricting the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device.

Alternative embodiment methods and systems for restricting use of a set of wired headphones to use with a particular controlled-environment facility resident communication and/or media device are described in greater detail below, with respect toFIGS. 3 and 4. However, such alternative embodiments may employ wired headphones having a near field communication (NFC) functionality storing a serial number, or the like, of a particular controlled-environment facility resident communication and/or media device. Controlled-environment facility resident communication and/or media devices read information stored in the NFC functionality of a set of wired headphones being used with the device and determine if the NFC functionality of the set of wired headphones being used with the device has the serial number of the device stored in the NFC functionality. The controlled-environment facility resident communication and/or media device may then enable, or disable, output of sound to the wired headphones in response to the device serial number matching with, or not matching with, the serial number stored in the wired headphones NFC functionality, respectively.

FIG. 1is a diagrammatic illustration of example controlled-environment100, wherein an example embodiment of present headphones105dedicated to (restricted to use with) a particular controlled-environment facility resident communication and/or media device110may be employed, in accordance with some embodiments. In environment100, communications processing system115may provide telephone services, videoconferencing, online chat, and other communication services to residents of controlled-environment facility120. In some cases, such as illustrated, communications processing system115may be co-located with controlled-environment facility120. Alternatively, or additionally, an external centralized communication processing system may be deployed in a controlled-environment facility vendor (e.g. a controlled-environment facility communications provider) datacenter125, or the like. That is, communications processing system115may be centrally and/or remotely located with respect to one or more controlled-environment facilities and/or may provide communication services to multiple controlled-environment facilities, in which case, controlled-environment facility120is illustrated as one example. Such a controlled-environment facility vendor datacenter may be connected to such facilities via a public network (e.g. the Internet) or a private network (e.g. intranet)130, or the like (e.g. via a secure tunneling protocol over the internet, using encapsulation). More generally, however, it should be noted that communication system115may assume a variety of forms, including telephony switches such as electronic switching systems, or the like, and/or and may be configured to serve a variety of facilities and/or users, whether within or outside of a controlled-environment facility.

Residents may use more-or-less conventional telephones135to access certain communication services. However, in accordance with embodiments of the present systems and methods, residents may also use a controlled-environment facility resident communication and/or media device110, or the like, such as in conjunction with present headphones105dedicated to (restricted to use with) a particular controlled-environment facility resident communication and/or media device. For example, personal computer137, personal computer wireless devices, such as a tablet computing device or smartphone (110), which may have been adapted and/or approved for use in controlled-environment facility, may be used by controlled-environment facility residents for communication. Such a personal resident device may be referred to as an Intelligent Resident Device (IRD), “controlled-environment facility personal communication and/or media device,” or the like, in controlled-environment facilities, in general. These may include “controlled-environment facility personal resident communication and/or media devices,” and may be referred to as an Intelligent Incarcerated Individual Device (IID), “incarcerated individual personal communications and/or media device,” or the like, in a correctional environment facility.

Additionally, or alternatively, a resident may use a “controlled-environment facility resident communal communication and/or media terminal”140, or the like, to place voice calls, as well as for video communication, execution of other application programs (apps), including media apps, games, job search apps, etc. Such a controlled-environment facility video communication terminal may be referred to as an Intelligent Facility Device (IFD), which may be a video phone particularly adapted for use in a controlled-environment facility. Generally speaking, multiple controlled-environment facility resident communal communication and/or media terminals/IFDs140are disposed in a controlled-environment facility, and may be disposed in a visitation room, in a pod, as part of a kiosk, as an alternative to a controlled-environment facility communication kiosk, etc. As will be appreciated, IRD110, IFD140, or other similar devices have video conferencing capabilities, or the like, to enable a party to participate in video communication sessions with other call parties, such as non-residents of the controlled-environment facility, via video communication, secure online chat, etc. In some cases, IFD140may assume the form of any computer, tablet computer, smart phone, etc., or any other consumer device or appliance with videoconferencing capabilities. For example, in a correctional facility environment a tablet computing device (e.g., an IRD110) may be mounted on a wall, in a hardened case, as a controlled-environment facility resident communal communication and/or media terminal or IFD (140). IFD140may also take the form of a docking station adapted to support and interface with an IRD110to provide communication, data, or other services.

Personal controlled-environment facility resident communication and/or media devices, IRDs110, may be tablet computing devices, smartphones, media players, smart watches, or the like adapted and/or approved for use by residents of the controlled-environment facility (within the controlled-environment facility). Each IRD110may be particularly adapted for use in a controlled environment. For example, in a correctional institution, jail, or the like, such an IRD, or IID, may have a specifically adapted operating system and/or may be “stripped-down,” particularly from the standpoint of what apps and/or hardware are provided or allowed on IRD110, and/or connectivity afforded such an IRD. For example, such an IRD may employ an operating system kernel built for use in such an IRD in a controlled-environment facility. As a further example, the IRD may be adapted to only connect to a network provided by the controlled-environment facility, and/or in only certain locations, within the controlled-environment facility, such as may be controlled by availability of Wi-Fi access, or the like, only being available in certain areas. That is, for example, where streaming and/or downloading may be compartmentalized, leveraging the (concrete and steel) structure (i.e. construction, layout, etc.) of the controlled-environment facility, for example, limiting the availability of a Wi-Fi signal, providing the stream through the placement of wireless access points, antenna directionality of such wireless access points, and/or the like. Further, the IRD may allow access to apps or content only upon application of security measures, by the IRD. Such security measures may include determining, by the IRD, DNS spoofing, DNS redirection, use of proxy servers for privacy and security, biometric validation, password validation, and/or the like. Also, in accordance with embodiments of the present systems and methods, the IRD may have a few fixed apps pre-installed on the device, and installation of further apps on the device may be forbidden (i.e. prevented by modifications to the device's operating system, or the like) and/or restricted, such as by requiring permission from a facility administrator, or the like. Apps provided on IRDs might include apps of particular interest to residents of the controlled-environment facility. For example, IRDs provided to incarcerated individuals of correctional facilities, might include apps that may be of particular use to an incarcerated individual, in general, such as access to a legal research service, or of more specific interest, such as providing an incarcerated individual nearing release, access to employment searching apps or the like. Hence, such incarcerated individual IRDs may be used to help soon to be released incarcerated individuals transition. For example, the IRD may be used to communicate with a future employer, or the like. As such, IRDs may be sponsored, or otherwise subsidized by organizations or companies, assisting with the transition of incarcerated individuals into society, or the like.

Hence, some embodiments of the present systems and methods are particularly well adapted for use with wireless headphones (105), the operating system for each of these controlled-environment facility communication and/or media devices, or a persistent app running each of these controlled-environment facility communication and/or media devices (under the operating system) or the like, may, in accordance with embodiments of the present systems and methods restrict wireless headphones105to use with a particular controlled-environment facility resident communication and/or media device (110). To wit, controlled-environment facility resident communication and/or media device110wirelessly communicatively links with wireless headphones105, such as by “paring” with the headphones via a short-range communication standard and respective short-range communication hardware and functionality in controlled-environment facility resident communication and/or media device110and wireless headphones105. Such a short-range communication standard may include UWB, Bluetooth, ZigBee, Wireless USB, and/or the like. Upon which, wireless headphones105are restricted to use with controlled-environment facility resident communication and/or media device110, such as by serializing the headphones using serial numbers of headphones105and controlled-environment facility resident communication and/or media device110the during the pairing process, thereby dedicating wireless headphones105to use with controlled-environment facility resident communication and/or media device110. That is, the respective set of wireless headphones is not allowed to be “paired” or otherwise linked to another (controlled-environment facility resident communication and/or media) device, and vice versa, the device is not allowed to be paired with any other headphones. The wireless headphone app (persistently) running on the controlled-environment facility resident communication and/or media device, and/or the operating system of the controlled-environment facility resident communication and/or media device may link the device and headphones, and/or dedicate the headphones to the device. Through such pairing linkage of headphones105and controlled-environment facility resident communication and/or media device110and/or predetermined assignment of a particular set of headphones to a particular controlled-environment facility resident communication and/or media device, or the like headphones105may, in accordance with embodiments of the present systems and methods be restricted not only from use with other controlled-environment facility resident communication and/or media devices, but also from use with contraband device (e.g. contraband cell phones), or the like.

Controlled-environment facility communication processing system115and/or centralized controlled-environment facility vendor datacenter125may be enabled to configure wireless headphones105, controlled-environment facility resident communication and/or media device110, and/or a wireless headphones app (persistently) running on the controlled-environment facility resident communication and/or media device, remotely.

In various embodiments, to access communication services, a resident may initiate approved telephone services by lifting the receiver on telephone135or IFD140, and/or otherwise initiating a call, such as by launching a communications app on IRD110(or IFD140). At which time, the resident may be prompted to provide a personal identification number (PIN), other identifying information and/or biometrics. An Interactive Voice Response (IVR) unit (not shown, but which may be integrated into communication processing system (115) may generate and play a prompt, or other messages, to the resident on device110,135or140. Which, in accordance with the present systems and methods may be heard over headphones105with respect to a call initiated by controlled-environment facility resident communication and/or media device110. To wit, wireless headphones105may also include a microphone, such as may be incorporated into the headphones' housing. Under the control of communication processing system115, devices110,135or140may be capable of connecting to a non-resident's (i.e., a person not incarcerated or otherwise committed to a controlled-environment facility) telephone145across a Publicly Switched Telephone Network (PSTN)150. For example, telephone145may be located at a non-resident's home or office, at a resident visitation center, etc. Telephony switch155, in communication processing system115, may be used to connect calls across PSTN150. Additionally or alternatively, the non-resident may communicate using device160, which may be a mobile phone, tablet computing device, personal computer, or the like, which may be connected through an Integrated Services Digital Network (ISDN), Voice-over-IP (VoIP), or packet data network (such as, for example the Internet), a wireless communications network, or the like130. Telephony router165of communication processing system115is used to route data packets associated with a call connection to device160. For example, a non-resident party may have a device160with a built-in front-facing camera, or the like, and an integrated display (e.g., a smart phone, tablet, etc., as illustrated), a personal computer with a webcam, etc. A network connection between the parties may be established and supported by an organization or commercial service that provides computer services and software for use in telecommunications and/or VOIP, such as SKYPE®. Additionally, or alternatively, the correctional facility and/or the destination may use videoconferencing equipment compatible with ITU H.323, H.320, H.264, and/or V.80, or other suitable standards.

Centralized investigative data aggregation and analysis system170may be a platform for providing investigative tools in communication, such as via public network130, with controlled-environment facility120, namely controlled-environment facility communications processing system115, and/or the like. Such investigative tools may provide collection, processing, analysis, and/or reporting of information for intelligence purposes. In some embodiments, the investigative tools may provide functions such as entity linkage analysis, communication statistics, organization analysis, communication behavior analysis, subscription usage analysis, common communication analysis, timelines, correlations, mapping, word search, language translation (whether machine translation or access to translation services), call recording (whether terminated external to the controlled-environment facility or internally thereto), call notification, call monitoring (whether real-time or recorded, and whether monitoring a particular call or a plurality of calls), call “barging,” call control, visitation monitoring/background checking, crime tip conduit, account activity monitoring (whether tracing deposits and expenditures of monies or monitoring account trends and behavior, such as velocity of transactions), multiple database querying, and resource integration, and/or the like. One or more of these investigative tools may be provided through an intuitive user interface to provide ease of use, facilitate operation across a variety of user terminals, and/or to facilitate remote access to one or more features thereof. For example, in some cases, a web-based portal enabling individuals to store and transmit information, including forensic tools that analyze communications into and out of controlled-environment facilities to assist law enforcement may be provided. Such a web page portal may have menus comprising an investigator dashboard, to present and facilitate execution of various investigative operations. These investigative tools may log calls (e.g., as Call Detail Records (CDRs)), so that an investigator may research them through an archive and may be provided access to internal and/or external criminal databases and/or other sources of useful information.

In addition to providing certain visitation and communication operations, communication processing system115may attempt to ensure that a resident's calls, video conferences, online chats, etc. are performed only with non-residents whose identities, devices, email addresses, phone numbers, etc. are listed in that resident's Pre-Approved Contact (PAC) and/or Pre-Approved Number (PAN) list. Each resident's PAC and/or PAN list(s) may be stored, for example, in (a) database(s) maintained by controlled-environment facility vendor datacenter125, centralized investigative data aggregation and analysis system170, and/or the like. In addition to PAC and/or PAN list(s), controlled-environment facility vendor datacenter125, centralized investigative data aggregation and analysis system170, and/or the like, may also store Resident Profile Data (RPD), as well as communication and/or visitation rules applicable to each resident. This controlled-environment facility vendor datacenter125and/or centralized investigative data aggregation and analysis system170database(s) may include information such as balances for resident trust and calling accounts; trial schedule; conviction data; criminal record; sentencing data, such as time served, time remaining to be served, and release date; cell and cellmate assignments; resident restrictions and warnings; commissary order history; telephone call history; call recordings; known or suspected gang or criminal affiliations; known or suspected affiliates, accomplices, or gang members; and any other information that may be relevant or useful to correctional facility staff to house and maintain residents. Controlled-environment facility resident account management system175, which may be a separate system, or which may be a part or function of controlled-environment facility vendor datacenter125, as illustrated, may maintain resident accounts to the benefit of the respective resident, such as resident commissary accounts, resident communications accounts, which may be used to pay for purchase of a controlled-environment facility resident communication and/or media device (110), paired headphones105, communications, such as phone calls, video visitation, internet chats, emails, text messages, or the like. Likewise, in accordance with some embodiments of the present systems and methods controlled-environment facility vendor datacenter125, centralized investigative data aggregation and analysis system170, and/or the like, particularly, resident account management system175may maintain information about restrictive linkages of controlled-environment facility resident communication and/or media devices (110) and respective assigned headphones (105), including predetermined assignment of a particular set of headphones to a particular controlled-environment resident communication and/or media device.

In some implementations, communication processing system115may be configured to perform communication monitoring operations, such being configured to monitor and or record communication sessions (e.g., as electronic video files). In accordance with some embodiments of the present systems and methods, controlled-environment facility120, and/or centralized controlled-environment facility vendor datacenter125, may issue, such as via controlled-environment facility communication processing system115, wirelessly transmitted notifications to one or more controlled-environment facility resident communication and/or media devices110and/or directly to one or more wireless headphone sets105. Such direct notifications to headphones105may be sent directly to wireless headphones105by broadcasting the notification on (a) frequenc(y)(ies) used by the short-range protocols employed in accordance with embodiments of the present systems and methods. Controlled-environment facility resident communication and/or media device110, the wireless headphones app (persistently) running on controlled-environment facility resident communication and/or media device110, and/or wireless headphones105that directly receiving the notification may interrupt play of media on the controlled-environment facility resident communication and/or media device110, by muting, pausing, terminating, etc. play of the media in a manner best suited for that media. Controlled-environment facility resident communication and/or media device110and/or headphones105then plays the notification over wireless headphones105.

As noted, in accordance with some embodiments of the present systems and methods, controlled-environment facility resident communication and/or media devices110, may be able to detect short-range wireless protocol signals not associated with the detecting controlled-environment facility resident communication and/or media device and/or a set of wireless headphones (105) dedicated thereto. Controlled-environment facility resident communication and/or media device110may generate and alert to the controlled-environment facility (i.e. controlled-environment facility communication processing system115, or the like), and/or centralized investigative data aggregation and analysis system170, to a location of the detected short-range wireless signals. Hence, in some embodiments of the present systems and methods, the alerts provided herein in response to detection, by a controlled-environment facility resident communication and/or media device (110), of short-range wireless protocol signals, or the like, may be routed to, or via, centralized investigative data aggregation and analysis system170, such as to alert or notify investigative personnel, other personnel associated with the controlled-environment facility (120) in which the reporting controlled-environment facility resident communication and/or media device is located, or the like. Additionally, or alternatively, controlled-environment facility resident communication and/or media device110, may re-transmit (forward) the short-range wireless signals to the controlled-environment facility, and/or the centralized investigative data aggregation and analysis system, for monitoring.

Likewise, contraband wireless communication device detection may use one or more controlled-environment facility communication and/or media devices110and/or wireless headphones105, through short-range communication protocol signal detection, and/or they may each include a radio frequency detection mechanism configured to detect presence of electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices. In such embodiments, each controlled-environment facility communication and/or media device reports detection of the presence of the electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices and/or short-range communication protocol signals to an investigative data aggregation and analysis system170. The location of the reporting device(s) and/or signal strength of the emission(s) and/or short-range signals may be used by the investigative data aggregation and analysis system to determine a location, within the controlled-environment facility, of a contraband wireless communication device emitting the electromagnetic energy emissions and/or short-range communication protocol signal.

Centralized investigative data aggregation and analysis system170, or the like, may function to determine, and/or refine, a location of a detected contraband wireless device, using location of the reporting controlled-environment facility communication and/or media device(s), signal strength(s), directionality(s) and/or the like of the detected short-range wireless protocol signals, data concerning the structure of the controlled-environment facility, triangulation, and/or the like. Such detection and determination, and/or refinement, of a location of a detected contraband wireless device is disclosed in co-pending, co-owned U.S. patent application Ser. No. 16/703,052, filed Dec. 4, 2019, which is hereby incorporated herein by reference.

Headphones105may, in certain embodiments, include physical (mechanical) buttons. In accordance with various embodiments of the present systems and methods, such buttons may be used as a skip for songs, to control headphone volume, to pause and resume playback, or the like. Additionally, or alternatively, in some embodiments, pressing a certain combination of such buttons on the wireless headphones may result in issuance of an emergency alert to signal an emergency to controlled-environment facility personnel, such as to a correctional facility officer. Further, in some embodiments the headphones may signal, audibly, or visually, that the headphone's battery is going to die. Headphones105may be able to be charged wirelessly, may be water resistant, etc., in accordance with various embodiments.

As noted, embodiments of the present systems and methods, headphones105may incorporate GPS signal (180) technology which may be used by the controlled-environment resident communication and/or media device headphones app, or the like, to locate or track lost or stolen headphones, including through the use of “crowd GPS” for headphones reported as lost or stolen. As also noted, the controlled-environment resident communication and/or media device may employ the headphones app, or the like, to find lost or stolen headphones using detection of short-range wireless protocol signals emitted by the headphones, such as the aforementioned Ultra-Wide Band (UWB), Bluetooth, ZigBee, and/or Wireless USB signals.

Computer-based environment components may include programing and/or hardware to implement embodiments of the present systems and methods. This programming may take the form of stored program instructions, programed firmware, or the like, while hardware might take the form of an Application Specific Integrated Circuit (ASIC), or the like, to carry out such aspects of embodiments of the present systems and methods.

Thus, in accordance with embodiments of the present systems and methods, a controlled-environment facility resident communication and/or media device (IRD110), or the like, may include at least one processor and a memory coupled to the at least one processor, such as discussed in greater detail below, with reference toFIG. 5. This memory may be configured to store program instructions executable by the at least one processor. Such program instructions may include a controlled-environment facility resident communication and/or media device operating system and/or a controlled-environment facility resident communication and/or media device headphones app.

FIG. 2is a flowchart of process200for dedicating a set of headphones for use restricted to a particular controlled-environment facility resident communication and/or media device, etc., in accordance with some embodiments of the present systems and methods. Therein use of a particular set of wireless headphones, which may include a microphone, is restricted to use with a particular controlled-environment facility resident communication and/or media device. To wit, at205, a respective controlled-environment facility resident communication and/or media device (110) disposed within a controlled-environment facility wirelessly communicatively links a respective set of wireless headphones (105) with the respective controlled-environment facility resident communication and/or media device. To this end a wireless headphones app (persistently) running on the controlled-environment facility resident communication and/or media device, and/or the operating system of the controlled-environment facility resident communication and/or media device may wirelessly communicatively link the set of wireless headphones with the controlled-environment facility resident communication and/or media device, at205.

At210, the respective set of wireless headphones is restricted to use with the respective controlled-environment facility resident communication and/or media device, such as by serializing the headphones using serial numbers of the headphones and the controlled-environment facility resident communication and/or media device, during a pairing process, thereby dedicating the respective set of wireless headphones to use with the respective controlled-environment facility resident communication and/or media device. To wit, this linkage may use predetermined assignment of a particular set of headphones to a particular controlled-environment resident communication and/or media device, or the like. To such ends a wireless headphones app (persistently) running on the controlled-environment facility resident communication and/or media device, and/or the operating system of the controlled-environment facility resident communication and/or media device may dedicate the set of wireless headphones to the controlled-environment facility resident communication and/or media device by restricting use of the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device, at210. In some embodiments, there may be restrictions that restricts the respective set of wireless headphones to not allow it to be “paired” or otherwise linked to another controlled-environment facility resident communication and/or media device.

Additionally, the controlled-environment facility may be enabled to configure the controlled-environment facility resident communication and/or media device, the controlled-environment facility resident communication and/or media device wireless headphones app, the set of wireless headphones, and/or the association(s) therebetween, remotely. Likewise, the controlled-environment facility may also be enabled to remotely monitor communication by and/or between the controlled-environment facility resident communication and/or media device and the dedicated set of wireless headphones. Such which communications may be carried out via the controlled-environment facility resident communication and/or media device wireless headphones app, in various embodiments.

In accordance with some embodiments of the present systems and methods, the controlled-environment facility (120) may issue, a wirelessly transmitted notification to one or more of the controlled-environment facility controlled-environment facility resident communication and/or media devices disposed within the controlled-environment facility and/or directly to one or more of the sets of wireless headphones disposed within the controlled-environment facility, at215.

At220, respective controlled-environment facility resident communication and/or media device(s) (e.g., the wireless headphones app(s) (persistently) running on the respective controlled-environment facility resident communication and/or media device(s)), and/or respective sets of wireless headphones, directly, receiving the notification may interrupt play of media on the respective controlled-environment facility resident communication and/or media device and/or the respective sets of wireless headphones, by muting, pausing, terminating, etc. play of the media in a manner best suited for that media. For example, playback of content stored on the respective controlled-environment facility resident communication and/or media device may merely be paused, while streaming recorded content may be terminated, to be restarted later, live-streaming content may be muted, for the duration of the notification/announcement, etc. Regardless, at225, the respective controlled-environment facility resident communication and/or media device plays the notification over the set of wireless headphones dedicated to use with the respective controlled-environment facility resident communication and/or media device, and/or a set of wireless headphones receiving the notification, directly, plays the notification, directly. Such direct notifications may be sent directly to (a) set(s) of wireless headphones by broadcasting the notification on (a) frequenc(y)(ies) used by the short-range protocols employed in accordance with embodiments of the present systems and methods by the set(s) of wireless headphones.

Further, in accordance with embodiments of the present systems and methods, the controlled-environment facility resident communication and/or media device, may be able to detect short-range wireless signals not associated with the controlled-environment facility resident communication and/or media device and/or the dedicated set of wireless headphones at230. At235, the controlled-environment facility resident communication and/or media device, may generate an alert to the controlled-environment facility, and/or a centralized investigative data aggregation and analysis system (170), to a location of the detected short-range wireless signals. Additionally, or alternatively, the controlled-environment facility resident communication and/or media device, may transmit (forward) the short-range wireless signals to the controlled-environment facility, and/or the centralized investigative data aggregation and analysis system, for monitoring. Likewise, one or more controlled-environment facility communication and/or media devices (110) and/or wireless headphones (105) may be used for contraband wireless communication device detection, through short-range communication protocol signal detection, and/or the devices and/or headphones may each include a radio frequency detection mechanism configured to detect presence of electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices. In such embodiments, each controlled-environment facility communication and/or media device reports detection of the presence of the electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices and/or short-range communication protocol signals to the investigative data aggregation and analysis system (170), similar to step235. The location of the reporting device(s) and/or signal strength of the emission(s) and/or short-range signals may be used by the investigative data aggregation and analysis system to determine a location, within the controlled-environment facility, of a contraband wireless communication device emitting the electromagnetic energy emissions and/or short-range communication protocol signal.

Embodiments of the present systems and methods allow for the headphones to be “undedicated,” such as through the app or the operating system. This would allow the headphones to work independently from the controlled-environment facility communication and/or media device when the resident/incarcerated individual is released from the controlled-environment facility.

With respect to controlled-environment facilities such as correctional facilities, resident/incarcerated individual theft of headphones, (wired) earbuds/earphones, and the like, is a common issue. Typically, incarcerated individuals can use any set of (wired) earbuds with a wireless communication and/or media device. However, alternative embodiments of the present systems and methods ameliorate such issues.

For example, in accordance with such alternative embodiments of the present systems and methods, with respect to wired headphones (i.e., earbuds, earphones, or the like) for example, a serial number of the wired headphones may be matched to an Address Identification number (AID), serial number, media access control (MAC) address, device name, or the like of the incarcerated individual's/resident's controlled-environment facility resident communication and/or media device, by using proper incarcerated individual/resident credentials. Herein, such an AID, serial number, (MAC) address, or the like of the incarcerated individual's/resident's controlled-environment facility resident communication and/or media device may be referred to as the “controlled-environment facility resident communication and/or media device serial number,” or the like. Thus, in such embodiments, wired headphone matching for a particular incarcerated individual/resident may be by incarcerated individual/resident ID, wired headphone serial number and controlled-environment facility resident communication and/or media device serial number, such that all three must correlate for complete security. In accordance with such alternative embodiments, if replacement wired headphones are necessary, then a facility administrator or the resident/incarcerated individual-owner of the device can un-match the original (lost or stolen) wired headphones and match the new ones with his or her controlled-environment facility resident communication and/or media device. This addresses security and safety issues, in that, only one set of wired headphones will work with a particular controlled-environment facility resident communication and/or media device, in accordance with such embodiments. Also, in accordance with the foregoing, when the incarcerated individual is released from a facility the headphones may be reissued to another incarcerated individual or the unmatching may be done so the incarcerated individual can take the device home and use it with or without the headphones and the headphones may be used on another controlled-environment facility resident communication and/or media device at the facility.

To such ends, wired headphone/earbud near field communication (NFC) can be modified or added, in accordance with embodiments of the present systems and methods, so as to allow such communication with controlled-environment facility resident communication and/or media devices. NFC is a set of communication protocols for communication between two electronic devices over a (very) short distance (such as four centimeters (one and one-half inches) or less). NFC offers a low-speed connection with simple setup that can be used in accordance with alternative embodiments of the present systems and methods to link (i.e., associate) a controlled-environment facility resident communication and/or media device and a set of (relatively inexpensive, wired) headphones.

Restriction of the set of wired headphones to use with one controlled-environment facility resident communication and/or media device may employ serialization of the set of wired headphones using (NFC) serial numbers of the set of wired headphones and/or the controlled-environment facility resident communication and/or media device.

These alternative embodiments of the present systems and methods, such as embodiments particularly well suited for use with wired headphones/earbuds, ensure that the wired headphones (with an NFC chip, or the like), can be used with only one controlled-environment facility resident communication and/or media device (110) tablet. As noted, incarcerated individual/controlled-environment facility resident theft of wired headphones is a significant issue in correctional/controlled-environment facilities, and typically, incarcerated individuals/residents can use any set of earbuds with a controlled-environment facility resident communication and/or media device. However,FIG. 3is a diagrammatic illustration of a set of wired controlled-environment facility resident headphones (300) adapted or configured for use in accordance with some embodiments of the present systems and methods. Wired headphones300include left and right (stereo channel) earbuds302and304, microphone306, and volume control308operatively and electronically coupled to input/output plug310via headphone wire312. Wired headphones300also incorporate (passive) NFC functionality, such as through an NFC chip, or the like, which may be housed in headphone plug housing314, or in a separate housing, such as along headphone wire312, within one of earbuds302or304, within the housing of microphone306, within housing of volume control308, etc. Under embodiments of the present systems and methods, based on a serial number of the wired headphones, or the like, such as may be embodied or recorded in the NFC chip, or the like, wired headphones300may be matched to an AID, MAC address, device name, or serial number of a particular controlled-environment facility resident communication and/or media device (110) by using proper incarcerated individual/resident credentials. If replacement wired headphones are necessary, such as due to theft or loss of earlier wired headphones, a facility administrator, or the like, may issue another pair, and the administrator, or the resident/incarcerated individual, may ensure that serial numbers are updated and stored in the NFC chip. This addresses a key security and safety issue as only one set of headphones will work with a particular controlled-environment facility resident communication and/or media device.

In these alternative embodiments of the present systems and methods wired headphones300(or wireless headphones (e.g., conventionally paired, but not otherwise restricted to use, with a particular controlled-environment facility resident communication and/or media device)) may be restricted to use with controlled-environment facility resident communication and/or media device110, such as by serializing the headphones using serial numbers of headphones300(or105) and/or controlled-environment facility resident communication and/or media device110during a matching process (that differs from the above-discussed pairing process). For example,FIG. 4is a flowchart of alternative example process400for dedicating a set of (wired or wireless) headphones (300or105) for use restricted to a particular controlled-environment facility resident communication and/or media device (110), in accordance with some embodiments.

In some example embodiments, a facility administrator, or the like, may at402assign a controlled-environment facility resident communication and/or media device (110) to an incarcerated individual/controlled-environment facility resident. As noted, each controlled-environment facility resident communication and/or media device may have a unique “serial number,” which may be a device's actual serial, or an AID, MAC address, device name, or the like, assigned to the device, but which may generally referred to herein as a “serial number.” Also, at402, a set of wired headphones (300), with an NFC chip, or other NFC functionality, incorporated therein may also be assigned to the controlled-environment facility resident/incarcerated individual by the administrator. Each set of wired headphones may also, in accordance with some embodiments of the present systems and methods have a unique serial number, or the like, as well.

At404, the assigned controlled-environment facility resident communication and/or media device's serial number may be stored in NFC functionality of the assigned set of wired headphones. Such as, at the time of assigning the controlled-environment facility resident communication and/or media device (110) at402, the facility administrator, or the like, may program the wired headphones' (passive) NFC chip to store a serial number of the assigned controlled-environment facility resident communication and/or media device in the wired headphones NFC chip. For example, the controlled-environment facility administrator may use an NFC reader, at404, to configure the NFC chip. Also, at404, the facility administrator, or the like may add a serial number of the wired headphones in a facility portal, such as a controlled-environment facility resident account management system (175) and associate it with the controlled-environment facility resident/incarcerated individual's unique PIN (or “Jail ID,” incarcerated individual ID, custody account number etc.). Thereby, the controlled-environment facility resident communication and/or media device, once issued to the resident/incarcerated individual with the wired headphones (300), will act as an active NFC reader and will be able to read the information stored on the NFC chip (other NFC functionality) in the wired headphones.

Thereafter, when, at406, the resident/incarcerated individual uses the assigned wired headphones with (e.g. plugs the headphones into) the controlled-environment facility resident communication and/or media device serial number stored on their NFC chip, or the like, an app running on the controlled-environment facility resident communication and/or media device, or the device's operating system, or the like, may read the serial number stored on the wired headphones NFC, via NFC at predetermined time intervals, such as for example every thirty seconds, to ensure at408that the information stored in the wired headphones NFC chip matches the serial number of the controlled-environment facility resident communication and/or media device. The app or operating system may also, or alternatively, verify, at408that the wired headphones serial number is associated with the incarcerated individual/resident who is currently logged in on the controlled-environment facility resident communication and/or media device, such as by checking against the information entered by the facility administrator in the controlled-environment facility resident account management system (175), or the like.

If it is determined, at408, that the controlled-environment facility resident communication and/or media device serial number matches with the serial number stored on the wired headphones NFC chip, and/or that the wired headphones serial number is associated with the resident/incarcerated individual who has logged on the controlled-environment facility resident communication and/or media device, then the resident/incarcerated individual will be able to use the wired headphones with the controlled-environment facility resident communication and/or media device to listen and talk using those wired headphones, at410.

If it is determined, at408, that the controlled-environment facility resident communication and/or media device serial number does not match with the serial number stored on the wired headphones NFC chip, and/or the wired headphones serial number is not associated with the resident/incarcerated individual who has logged on the controlled-environment facility resident communication and/or media device, then the sound (earbuds and microphone) will be disabled on the controlled-environment facility resident communication and/or media device by the app or device operating system, at412. Thereby, the resident/incarcerated individual will not be able to either listen or talk using that wired headphones on that controlled-environment facility resident communication and/or media device. In an alternative, or additive, embodiment a sound, notification or alarm may sound over the headphones (in the earbuds) alerting an incarcerated individual user that an incorrect pair of headphones is connected and/or a notice may be displayed on the device. Additionally, or alternatively, an alert may be sent, such as by the controlled-environment facility resident communication and/or media device, vendor datacenter controlled-environment facility resident account management system (175), controlled-environment facility communications processing system115, or the like, if the wrong earbuds are attempted to be connected to a device. This alert may be a warning sent to a previous owner, a controlled-environment facility officer, the resident/incarcerated individual attempting to use the earbuds, or the like.

Further, in accordance with some embodiments of the present systems and methods, if the incarcerated individual/resident acquires replacement wired headphones, such as following loss or theft of the wired headphones associated at402, then at the time of issuing the new wired headphones,414, the facility administrator may program the new (replacement) wired headphones' NFC chip to have the controlled-environment facility resident communication and/or media device serial number and also update the wired headphones serial number against the incarcerated individual's profile in the controlled-environment facility resident account management system (175), or the like.

In another embodiment, the controlled-environment facility resident account management system175database may manage the association of the resident/incarcerated individual and the headphones, the link between the controlled-environment facility resident communication and/or media device tablet and the headphone with the NFC functionality/chip. The link between the incarcerated individual and the controlled-environment facility resident communication and/or media device may also be contained in the same database. For example, the controlled-environment facility resident communication and/or media device may have a name and/or a number, which are assigned in the database.

In accordance with the foregoing, wired (or wireless (e.g., conventionally paired, but not otherwise restricted to use, with a particular controlled-environment facility resident communication and/or media device)) headphones300(or105) may alternatively be restricted to use with respective controlled-environment facility resident communication and/or media device110, such as by serializing the headphones using serial numbers of the headphones and/or the controlled-environment facility resident communication and/or media device, during matching process400described above, or the like, thereby dedicating the respective set of headphones to use with the respective controlled-environment facility resident communication and/or media device in accordance with alternative embodiments of the present systems and methods.

Thus, elements of the various embodiments of the present systems and methods, such as the controlled-environment facility resident communication and/or media device headphones app, may be exclusively offered on controlled-environment facility resident communication and/or media devices offered or provided by a particular controlled-environment facility vendor. Similarly, the headphones of the present systems and methods may be exclusively offered, or otherwise provided by the same controlled-environment facility vendor, for exclusively linking to a particular controlled-environment facility resident communication and/or media device provided by the controlled-environment facility vendor. Thereby, the app or operating system of the controlled-environment facility resident communication and/or media devices provided by the controlled-environment facility vendor may disallow all other short-range communication standard devices from paring with it, while, the headphones offered by the controlled-environment facility vendor may be configured to only allow connection to, whether via short-range wireless protocol, or directly with, a specified controlled-environment facility resident communication and/or media device provided by the same controlled-environment facility vendor. Thereby, the headphones and controlled-environment facility resident communication and/or media devices of the present systems and methods may be co-branded, in accordance with the above.

Embodiments of the present systems and methods, wherein headphones are restricted to use with a particular controlled-environment facility resident communication and/or media device, as described herein, may be implemented in part as, or executed, at least in part, by one or more computer systems. One such computer system is illustrated inFIG. 5. In various embodiments, computer system500may be a server, a mainframe computer system, a workstation, a network computer, a desktop computer, a laptop, a tablet computing device, media player, or the like. For example, in some cases, computer500may implement one or more steps of example processes200and400described above with respect toFIGS. 2 and 4, and/or a computer system such as computer system500may be used as part of, one or more of: controlled-environment facility resident communication and/or media devices (IRDs)110; controlled environment facility communication processing systems115; controlled-environment facility vendor data center125; IFDs140; centralized investigative data aggregation and analysis system170; non-resident communications devices160; and/or the like. In various embodiments two or more of these computer systems may be configured to communicate with each other in any suitable way, such as, for example, via public network130, which may be the Internet, or the like, as discussed above, via a local area network using wired or wireless functionality, etc.

As illustrated, computer system500includes one or more processors510A-N coupled to a system memory520via bus530. Computer system500further includes a network interface540coupled to bus530, and one or more I/O controllers550, which in turn are coupled to peripheral devices such as cursor control device560, keyboard570, display(s)580, etc. Each of I/O devices560,570,580may be capable of communicating with I/O controllers550, for example, via a wired connection (e.g., serial port, Universal Serial Bus port) or wireless connection (e.g., Wi-Fi, Bluetooth, NFC, etc.). Other devices may include, for example, microphones, antennas/wireless transducers, phone detection modules, etc.

In various embodiments, computer system500may be a single-processor system including one processor510A, or a multi-processor system including two or more processors510A-N (e.g., two, four, eight, or another suitable number). Processors510may be any processor capable of executing program instructions. For example, in various embodiments, processors510may be general-purpose or embedded processors implementing any of a variety of instruction set architectures (ISAs), such as the x86, POWERPC®, ARM®, SPARC®, or MIPS® ISAs, or any other suitable ISA. In multi-processor systems, each of processors510may commonly, but not necessarily, implement the same ISA. Also, in some embodiments, at least one processor510may be a graphics processing unit (GPU) or another dedicated graphics-rendering device.

System memory520may be configured to store program instructions and/or data accessible by processor510. In various embodiments, system memory520may be implemented using any suitable memory technology, such as static random-access memory (SRAM), synchronous dynamic RAM (SDRAM), nonvolatile/Flash-type memory, or any other type of memory. As illustrated, program instructions and data implementing certain operations and modules such as those described herein may be stored within system memory520as program instructions525and data storage535, respectively. In other embodiments, program instructions and/or data may be received, sent, or stored upon different types of computer-accessible media or on similar media separate from system memory520or computer system500.

A computer-accessible medium may include any tangible and/or non-transitory storage media or memory media such as electronic, magnetic, or optical media—e.g., disk or CD/DVD-ROM coupled to computer system500via bus530. The terms “tangible” and “non-transitory,” as used herein, are intended to describe a computer-readable storage medium (or “memory”) excluding propagating electromagnetic signals, but are not intended to otherwise limit the type of physical computer-readable storage device that is encompassed by the phrase computer-readable medium or memory. For instance, the terms “non-transitory computer-readable medium” or “tangible memory” are intended to encompass types of storage devices that do not necessarily store information permanently, including for example, random access memory (RAM). Program instructions and data stored on a tangible computer-accessible storage medium in non-transitory form may further be transmitted by transmission media or signals such as electrical, electromagnetic, or digital signals, which may be conveyed via a communication medium such as a network and/or a wireless link.

In an embodiment, bus530may be configured to coordinate I/O traffic between processor510, system memory520, and any peripheral devices in the computer system, including network interface540or other peripheral interfaces, such as I/O devices560,570,580. In some embodiments, bus530may perform any necessary protocol, timing, or other data transformations to convert data signals from one component (e.g., system memory520) into a format suitable for use by another component (e.g., processor510). In some embodiments, bus530may include support for devices attached through various types of peripheral buses, such as a variant of the Peripheral Component Interconnect (PCI) bus standard or the Universal Serial Bus (USB) standard, for example. In some embodiments, the function of bus530may be split into two or more separate components, such as a northbridge chipset and a southbridge chipset, for example. In addition, in some embodiments some or all the functionality of bus530, such as an interface to system memory520, may be incorporated directly into processor(s)510A-N.

I/O controllers550may, in some embodiments, enable communications with one or more display terminals, keyboards, keypads, touchpads, scanning devices, voice or optical recognition devices, mobile devices, or any other devices suitable for entering or retrieving data by one or more computer system500. Multiple I/O controllers550may be present in computer system500or may be distributed on various nodes of computer system500. In some embodiments, I/O devices may be separate from computer system500and may interact with one or more nodes of computer system500through a wired or wireless connection, such as over network interface540.

As shown inFIG. 5, system memory520may include program instructions525, configured to implement certain embodiments described herein, and data storage535, comprising various data may be accessible by program instructions525. In an embodiment, program instructions525may include software elements, which may be configured to affect the operations discussed inFIGS. 1 and 2. Program instructions525may be implemented in various embodiments using any desired programming language, scripting language, or combination of programming languages and/or scripting languages (e.g., C, C++, C#, JAVA®, JAVASCRIPT®, PERL®, etc.). Data storage535may include data that may be used in these embodiments (e.g., recorded communications, profiles for different modes of operations, etc.). In other embodiments, other or different software elements and data may be included.

A person of ordinary skill in the art will appreciate that computer system500is merely illustrative and is not intended to limit the scope of the disclosure described herein. The computer system and devices may include any combination of hardware or software that can perform the indicated operations. In addition, the operations performed by the illustrated components may, in some embodiments, be performed by fewer components or distributed across additional components. Similarly, in other embodiments, the operations of some of the illustrated components may not be provided and/or other additional operations may be available. Accordingly, systems and methods described herein may be implemented or executed with other computer system configurations.