Delivering content

In one embodiment there is disclosed a content delivery system comprising: a communications network; a media component connected to the communications network, the media component configured to deliver media content for playout at a user device; an auxiliary content component connected to the communications network for providing auxiliary content for playout at a user device; an engagement monitoring component configured to monitor user engagement with auxiliary content played out at the user device; a storage component which holds engagement monitoring data in association with user identifiers; a content control module configured to receive, from a user device, a request for auxiliary content to be inserted in a playout session for playout at the user device, and selectively control delivery of the auxiliary content based on the engagement monitoring data associated with a user identifier for the user device.

TECHNICAL FIELD

This invention relates to delivering content to a user.

BACKGROUND

Computer devices exist which are considered to display content to a user on demand. For example, subscription services allow a user to select particular television channels which are made available to a user device on which a user can view the channels. Viewing of the channels can be subject to payment. When subject to payment, access to the content is controlled by determining whether or not the user has made a payment for the content and as such is permitted to view it. In a subscription service content can be live/linear. Other on-demand content is available, such as, On-Demand TV which allows individual programmes to be begun at the viewer's leisure.

Other types of content are also available on demand, for example, downloaded or streamed to a user following suitable payment, as with On Demand TV or pay per view (PPV).

When using their devices nowadays, users are subject to potentially a very large amount of what is referred to as herein “auxiliary content”. This is used to reference content which is not actually requested by a user but which is nevertheless directed to a user and played out at a user device (whether or not the user wants it). User devices include media players, such as digital video players, which are designed to play out at a screen or other output element of a user device auxiliary content which is received at that device in addition to content selected by a user.

Although users have not requested auxiliary content, they are generally tolerant of receiving and playing out a certain amount of auxiliary content, particularly where the receipt and play-out of that auxiliary content means that the user does not have to pay for the content that they did desire to receive. Auxiliary content can be provided in many different forms, including video content, static image, text based content, audio content. Although the present document is focussed mainly on the play-out of full media (video and audio) content, it will be appreciated that other forms of content are also available.

SUMMARY

According to one aspect of the present disclosure there is provided a content delivery system comprising: a communications network; a media component connected to the communications network, the media component configured to deliver media content for playout at a user device; an auxiliary content component connected to the communications network for providing auxiliary content for playout at a user device; an engagement monitoring component configured to monitor user engagement with auxiliary content played out at the user device; a storage component which holds engagement monitoring data in association with user identifiers; a content control module configured to receive, from a user device, a request for auxiliary content to be inserted in a playout session for playout at the user device, and selectively control delivery of the auxiliary content based on the engagement monitoring data associated with a user identifier for the user device.

The content control module may be configured to selectively control delivery of the auxiliary content by transmission of a response over the communications network to the user device.

The content delivery system may further comprise a reward point storage component which holds a reward point balance in association with said user identifiers, wherein the reward point balance associated with the user identifier for the user device is based on user engagement with auxiliary content played out at the user device.

The reward point storage component may be configured to transmit reward point balance information associated with the user identifier for the user device, to the user device.

The control module may be further configured to evaluate the engagement monitoring data and transmit a balance adjustment request to the reward point storage component to adjust the reward point balance associated with the user identifier for the user device.

The content delivery system may further comprise a rewards service component which holds a list of rewards available for redemption and a user profile service component which holds purchased reward information in association with said user identifiers, wherein the reward service component is configured to: transmit the list of rewards to the user device; receive from the user device a request to purchase a reward in said list using the reward point balance associated with the user identifier for the user device; and in response to receipt of said request, (i) transmit a balance adjustment request to the reward point storage component to adjust the reward point balance associated with the user identifier for the user device, and (ii) transmit an indication of the purchased reward to the user profile service component.

The content control module may be configured in response to receiving the request for auxiliary content to be inserted in the playout session for playout at the user device, to (i) transmit a request to the user profile service component for information on purchased rewards associated with the user identifier for the user device; and (ii) receive a response from the user profile service component, said response including information on purchased rewards associated with the user identifier for the user device;

Contents of the response that is transmitted over the communications network to the user device may be based on the response received from the user profile service component.

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device before the media content, and in response, control delivery of the auxiliary content by generating said response to not comprise any identifier of auxiliary content that is to be inserted in the playout session at the user device before the media content

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device during the media content, and in response, control delivery of the auxiliary content by generating said response to not comprise any identifier of auxiliary content that is to be inserted in the playout session at the user device during the media content.

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device after the media content, and in response, control delivery of the auxiliary content by generating said response to not comprise any identifier of auxiliary content that is to be inserted in the playout session at the user device after the media content.

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has not purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device before the media content, and in response, control delivery of the auxiliary content by generating said response to comprise at least one identifier of auxiliary content that is to be inserted in the playout session at the user device before the media content.

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has not purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device during the media content, and in response, control delivery of the auxiliary content by generating said response to comprise at least one identifier of auxiliary content that is to be inserted in the playout session at the user device during the media content.

The content control module may be configured to determine based on the response received from the user profile service component that a user of the user device has not purchased a reward that relates to auxiliary content that is to be inserted in the playout session at the user device after the media content, and in response, control delivery of the auxiliary content by generating said response to comprise at least one identifier of auxiliary content that is to be inserted in the playout session at the user device after the media content.

The at least one identifier of auxiliary content may indicate at least one network storage location connected to the communications network where the advertising content is stored.

The at least one identifier comprises at least one uniform resource locator.

The response transmitted by the content control module over the communications network to the user device may be in accordance with the Video Ad Serving Template standard.

The request received from the user device may be in accordance with the Video Ad Serving Template standard.

The control module may be further configured to evaluate the engagement monitoring data to determine, for each piece of auxiliary content played out at the user device, if a user of the user device has engaged with auxiliary content, in accordance with an expected user activity.

The content control module may be configured, in response to a detection that the user has engaged with the piece of auxiliary content in accordance with the expected user activity to: adjust a score associated with the piece of auxiliary content to indicate a successful user engagement; and/or decrease a weighting associated with the piece of auxiliary content and the user identifier for the user device.

The content control module may be configured, in response to a detection that the user has not engaged with the piece of auxiliary content in accordance with the expected user activity, to adjust the score associated with the piece of auxiliary content to indicate an unsuccessful user engagement

The content control module may be configured, in response to a detection that the user has not engaged with the piece of auxiliary content in accordance with the expected user activity, to determine if a success rate of user engagement with the piece of auxiliary content from users of the content delivery system exceeds a predetermined threshold; and decrease a weighting associated with the auxiliary content and the user identifier for the user device, in response to a determination that the success rate of user engagement with the auxiliary content for users of the content delivery system does not exceed a predetermined threshold.

The content control module may be configured to increase the weighting associated with the piece of auxiliary content and the user identifier for the user device, in response to a determination that the success rate of user engagement with the auxiliary content of users of the content delivery system does exceed the predetermined threshold.

The content control module may be configured to select auxiliary content for delivery based on said weightings.

According to another aspect of the present disclosure there is provided a network entity comprising: a network interface for connecting to a communications network; and a content control module configured to receive over the communications network, from a user device, a request for auxiliary content to be inserted in a playout session for playout at the user device; an engagement monitoring component configured to receive user engagement responses and thereby to monitor user engagement with auxiliary content played out at the user device, and to supply engagement monitoring data to a storage component; wherein the content control module is configured to selectively control delivery of the auxiliary content based on the engagement monitoring data associated with a user identifier for the user device.

According to another aspect of the present disclosure there is provided a method of controlling auxiliary content to be delivered to a user device, the method comprising: receiving from a user device a request for auxiliary content, said request having been generated responsive to a tag at a location in a piece of desired media content; determining if the user device is associated with engagement monitoring data; and selectively controlling delivery of the auxiliary content based on the engagement monitoring data; wherein the engagement monitoring data has been generated from user responses following engagement with a user engagement element associated with auxiliary content.

The method may further comprise processing the engagement monitoring data to generate a points balance for a user, wherein the points balance is useable by the user to influence when said selective control delivers auxiliary content.

The method may further comprise comprising processing the engagement monitoring data to generate control data which is useable by a content delivery device to determine what auxiliary content is selected.

According to another aspect of the present disclosure there is provided a computer program product, the computer program product being embodied on a non-transient computer-readable medium and configured so as when executed on a processor to perform any of the methods described above.

According to another aspect of the present disclosure there is provided a computer implemented method on a viewing device of controlling content to be viewed on the viewing device, the method comprising: detecting at a user interface of the viewing device a selection by a user of desired content to be viewed on the viewing device, and in response, transmitting via a network interface of the viewing device a request for the desired content to a media server; receiving the desired content from the media server, the desired content associated with auxiliary content to be played out by a player of the device in a play out session comprising the auxiliary content and the desired content; detecting selection by the user of a resource constrained play out mode; generating a request to a control module to seek permission that the resource constrained play out mode is available to the user; and on receiving a permission signal from the control module, causing the current play out session to be played out on the viewing device in the resource constrained play out mode.

The method may comprise displaying to a user an option for desired content in a content consumption format with reduced auxiliary content, wherein the step of detecting selection by the user of a resource constrained play out mode comprises detecting that a user has selected the content consumption format with reduced auxiliary content.

On receiving a permission signal for entering the resource constrained play out mode, a balance adjustment request may be generated to the control module, to cause a balance of points associated with the user to be adjusted.

The method may comprise generating a points balance adjustment request to the control module when it is detected that a user has consumed auxiliary content in the play out session.

The method may comprise a step of receiving and displaying to a user a list of content consumption formats for a piece of content, each format being associated with a differing amount of auxiliary content.

The step of causing the current play out session to be played out in the resource constrained play out mode may comprise transmitting a request for the content consumption format with reduced auxiliary content, receiving the piece of content associated with reduced auxiliary content and playing the piece of content and reduced auxiliary content in the play out session.

The reduced auxiliary content may comprise zero auxiliary content, or auxiliary content in a reduced number of locations in the desired content, or a reduced number of pieces of auxiliary content at one or more locations in the desired content.

The method may comprise step of displaying a points balance to a user to enable a user to determine whether selection of the resourced constrained play out mode will receive a permission signal.

The step of detecting selection by the user of a resource constrained play out mode may be effected after auxiliary content has commenced to play in the play out session, and wherein the step of causing the current play out session to be played out in the resource constrained play out mode comprises ceasing to play the auxiliary content at the point at which detection of the selection by the user is made.

The step of detecting selection by the user of the resource constrained play out mode while auxiliary content is playing out may be followed by the step of generating a tracking message to a provider of auxiliary content to indicate that this auxiliary content has been skipped.

The method may comprise receiving a list of options for alternative auxiliary content to be played out after the current play out session.

The method may comprise detecting selection by the user of one of the options, playing out the current play out session including the desired content and then playing out the selected option of auxiliary content.

The method may comprise generating a points balance adjustment request to the control module when the auxiliary content ceases to play out.

The method may comprise displaying to a user an icon indicating that a resource constrained play out mode permitting skipping of the auxiliary content is available.

If a permission signal is not received, a message may be displayed to a user indicating that the option of the resource constrained play out mode is not available.

According to another aspect of the present disclosure there is provided a computer program product, the computer program product being embodied on a non-transient computer-readable medium and configured so as when executed on a processor to perform any of the methods described above.

According to another aspect of the present disclosure there is provided a viewing device configured to control content to be viewed on the viewing device, the viewing device configured to: detect at a user interface of the viewing device a selection by a user of desired content to be viewed on the viewing device, and in response, transmit via a network interface of the viewing device a request for the desired content to a media server; receive the desired content from the media server, the desired content associated with auxiliary content to be played out by a player of the device in a play out session comprising the auxiliary content and the desired content; detect selection by the user of a resource constrained play out mode; generate a request to a control module to seek permission that the resource constrained play out mode is available to the user; and on receiving a permission signal from the control module, cause the current play out session to be played out on the viewing device in the resource constrained play out mode.

DETAILED DESCRIPTION

Reference is first made toFIG. 1to show the infrastructure within which embodiments of the invention are implemented.

FIG. 1shows a content delivery system100. A content consuming user102(current content consumer) operates a media playback device104with a display105that is capable of connecting to a computer network106of the content delivery system100. The user device is a computer device in the form of, for example, a television, smartphone device, tablet computing device, etc. The computer network106is a packet-based network such as the Internet in this embodiment but may not be packet-based in other embodiments.

The content consuming user102may also have a companion user device114with a display. This companion user device114can take the form of any kind of computer device including but not limited to tablets, mobile phones, smartphones, laptops, etc. A playback application for output of content and user engagement data is executed by a processor of the companion user device114.

Both the media playback device104and the companion user device114have a network connection for connecting to the computer network106. The network connection can be wired such as Ethernet or wireless (WiFi, GSM etc), or any suitable interface which allows communication with the network106. The media playback device104and the companion user device114may connect to the computer network106using the same type of network connection or different types of network connections.

Connected to the network106is a primary content providing server108of the content delivery system100which holds primary (desired) content for delivering to users of the content delivery system100. The media content is stored in the form of a collection of media assets (that is, individual pieces of media content), each media asset being, for example, an episode of a television show, a movie, or a recording of a sports event (e.g. football match) etc.

Also connected to the network106is an auxiliary content providing server110of the content delivery system100which holds an auxiliary content database identifying different pieces of auxiliary content (e.g. video content, static image content, text-based content, audio content etc.) that can be delivered to users of the content delivery system100. For example, in some embodiments the database is a database of network locations (e.g. web addresses in the form of a Uniform Resource Locators (URLs)) at which the auxiliary content is available. One particular type of auxiliary content is advertising content. In particular embodiments, the server110is an ad (“advertisement”) server holding a database of advertising content.

Also connected to the network106is one or more auxiliary content store112that stores the auxiliary content described above. Each of the one or more auxiliary content stores may be addressable for example using a URL referred to above.

FIG. 2is a schematic block diagram of the media playback device104.

The media playback device104comprises a user interface202for receiving user inputs from the content consuming user102. The user interface202may take various forms, for example an infra-red (IR) receiver for receiving control signals from an IR remote control unit operated by the content consuming user102, a touch-screen of the media playback device104, or another input device such as a keypad, mouse, or microphone (for receiving voice commands).

The media playback device104is arranged to display media content that is available for selection by the content consuming user102on the display105of the media playback device104. A content consuming user102is able to select desired media content that they wish to consume by supplying an input that is received by the user interface202.

The media playback device104comprises a playout controller204that is coupled to the user interface202which enables the playout controller204configured to detect that a selection of desired media content has been made by the content consuming user102.

The media playback device104further comprises a network interface206for connecting to the computer network106. The network interface206can be wired interface such as an Ethernet interface, a wireless interface (WiFi, GSM etc), or any other suitable interface which allows communication with the network106.

In response to detecting a selection of desired media content by the content consuming user102, the playout controller204is configured to transmit a request for the desired media content over the network106to the primary content server108, and in response, receive the desired media content from the primary content server108.

The playout controller204is configured to supply the desired media content to a playback module208of the media playback device104for playout to the content consuming user102. For example, if the desired media content is video content (e.g. a TV episode), the playback module208handles the output of the desired media content to the display105.

Embodiments of the present disclosure relate to the delivery of desired media content that is associated with auxiliary content that is to be played out to the content consuming user102(by the playback module208of the media playback device104, or by the companion user device114).

For example, if the desired media content is video content this video content may have an ad break pattern that defines cue points at which advertising content is to be inserted into the playout stream.

During playback of the desired media content the playout controller204is configured to detect when one these break points is approaching and in response to this detection, transmit a request for advertising content information (an advert manifest) to the auxiliary content server110via the network interface206over the network106, and in response, receive advertising content information (the advert manifest) from the auxiliary content server110. The advertising content information includes, for each piece of advertising content that is to be played, an identifier of a network storage location in the network106where the advertising content is stored and other metadata associated with the piece of advertising content. The identifier referred to above may comprise a URL used to access the advertising content that is stored on an auxiliary content store112. The metadata referred to above may include information on how the advertising content is to be played and one or more tracking events that are to be reported to the auxiliary content server110when the event is detected by the playout controller204as the advertising content is played. The tracking event reports allow the auxiliary content server110to measure which pieces of advertising content were started, which failed because the ad creative was unavailable; which piece(s) of advertising content were watched all the way through; which piece(s) of advertising content only reached the half-way point before the viewer quit playback etc.

The playout controller204may interact with the auxiliary content server110in accordance with the Video Ad Serving Template (VAST) specification released by the Interactive Advertising Bureau (IAB). That is, the request for advertising content information transmitted to the auxiliary content server110may be a VAST request, and the advertising content information received from the auxiliary content server110may be a VAST response document (an XML document).

In response to receiving the advertising content information (the advert manifest) from the auxiliary content server110, the playout controller204is configured to retrieve the advertising content from the auxiliary content store(s)112using the identifier(s) referred to above, and control the playout of the retrieved advertising content by the playback module208during the break points referred to above. The inventors have identified that the content consuming user102may be consuming the desired content within limits of a constrained resource. For example the content consuming user102may have limited time available to consume the desired media content. If the media playback device104is a mobile device, this may be due to the media playback device104having a limited amount of power (battery life) remaining at the time the content consuming user102selected to consume the desired media content. Alternatively or additionally, the user102may be consuming the desired content within bandwidth constraints of the network connection between the media playback device104and the network106.

Embodiments of the present invention enable a device to deliver desired content to a user so that the content consuming user102can consume the desired media content within the limits of the constrained resource even when that content is associated with auxiliary content that should be played out. This result is achieved by allowing auxiliary content data to be controlled based on monitoring user engagement data which allows accruement of reward points by the content consuming user102based on the content consuming user102consuming (e.g. watching, listening) auxiliary content or engaging with auxiliary content which allows adaption of auxiliary content for that content consuming user102

Components in the network106which enable the content consuming user102to consume desired media content within the limits of a constrained resource are now described with reference toFIGS. 3aand3b.

FIGS. 3aand 3billustrates components of the content delivery system100described above with reference toFIG. 1(i.e. the media playback device104, companion user device114, primary content server108and auxiliary content providing server110).

In additionFIG. 3aillustrates a rewards service component302and a user profile service component304. The rewards service component302may be implemented on a dedicated server connected to the network106, alternatively the functionality of the rewards service302may be implemented on the auxiliary content providing server110. Similarly, the user profile service component304may be implemented on a dedicated server connected to the network106, alternatively the functionality of the user profile service304may be implemented on the auxiliary content providing server110. Implementation of the rewards service component302and a user profile service component304on a network entity such as a server provides security against malicious users attempting to edit the information stored by these components.

FIG. 3billustrates a reward points accumulator component306. The reward points accumulator component306may be implemented on a dedicated server connected to the network106, the server described above implementing the rewards service302functionality, or on the auxiliary content providing server110.

FIGS. 3aand 3billustrate the data that is transmitted between the components of the content delivery system100. For example,FIG. 3aillustrates that the media playback device104is configured to transmit a request for desired media content over the network106to the primary content server108, and in response, receive the desired media content from the primary content server108(described above). Furthermore,FIGS. 3aand 3billustrates that the media playback device104is configured to transmit a request for auxiliary content to the auxiliary content server110over the network106, and in response, receive auxiliary content from the auxiliary content server110.

Other data that is transmitted between the components of the content delivery system100shown inFIGS. 3aand 3bis described below with reference to embodiments of the present invention

Reference is now made toFIG. 4which illustrates a process400performed by the auxiliary content providing server110for associating reward points with a media consumption account associated with the content consuming user102. The user profile service304is configured to maintain information on accumulated reward points and available rewards for each user of the content delivery system100.

At step S402, the auxiliary content providing server110detects that the content consuming user102has consumed or interacted with a piece of auxiliary content played out on the media playback device104.

The auxiliary content providing server110is able to detect that the content consuming user102has consumed auxiliary content based on one or more tracking event reports received from the media playback device104. This is illustrated by the “ad views” data flow shown inFIG. 3aand the “watch events” data flow shown inFIG. 3b.

The auxiliary content providing server110may detects that the content consuming user102has interacted with a piece of auxiliary content using one or more methods that are described below. In a first method, after playback of auxiliary content on the media playback device104(detected by the auxiliary content providing server110based on a tracking event report received from the media playback device104), the auxiliary content providing server110transmits a user engagement request to the companion user device114which causes a user engagement element to be shown on the display115of the companion user device114in the form of a question displayed to the content consuming user102. The content consuming user102can engage with the user engagement element by supplying an input e.g. by responding to the question either by entering data into a field displayed to the content consuming user102, or responding using voice (detected by a microphone of the companion user device114), or responding by making a gesture. When the content consuming user102responds using voice or gesture, the playback application executed by the processor of the companion user device114detects the voice/gesture and recognises the user response.

After this user engagement, a user engagement response is transmitted from the companion user device114to the auxiliary content providing server110. This is illustrated by the “Ad views” data flow shown inFIG. 3a.

The auxiliary content providing server110detects whether or not the content consuming user102has responded properly by assessing whether an expected user actuation has been executed. For example, where a response is to be entered in text, the quality of the text is assessed to ensure it is meaningful. Where a user selection is made (multiple choice), only the set number of selections should be made.

The user engagement element can comprise a survey which includes multiple questions with associated fields for responses, wherein the questions and responses concern the auxiliary content. The user engagement element can take alternative forms to a survey requiring text responses. It would be a kind of game, or multiple choice. Any kind of user engagement element permitting a monitorable user response is envisaged.

In the above embodiment, the companion user device114operates to select the desired content and operates to display the auxiliary content (for example, the advertisement) and the user engagement elements (such as the survey). However, the principles described herein can also be applied to a scenario where there is a single device which both plays the desired content, the auxiliary content and the user engagement element. That same device can be used to select the content. A further alternative is to have a companion device used to select the content, where the desired content, auxiliary content and user engagement elements are displayed on a separate device. In yet a further alternative, auxiliary content and user engagement elements are displayed on a plurality of devices if a group of viewers is present. This enables the auxiliary content, and therefore the user engagement elements to be tailored to each of the viewers in the group. This enables each of the viewers to receive auxiliary content and user engagement elements that is potentially customised for them explicitly. For example, a television advert for a clothes retailer displayed on the media playback device104might have a secondary experience on a mobile device that shows men's clothes to male viewers and ladies' clothes to female viewers.

Where one device is used to display the desired content, the auxiliary content and the user engagement elements, two separate display portions or a picture in picture technology can be utilised. Alternatively, the auxiliary content can be displayed first, followed by the user engagement element and then followed by the desired content on the same screen.

In a second method, during playback of auxiliary content on the media playback device104(detected by the auxiliary content providing server110based on a tracking event report received from the media playback device104), the auxiliary content providing server110transmits a user engagement request to the media playback device104which causes a user engagement instruction to be output from the media playback device104to the content consuming user102. For example an audible user engagement instruction may be output from speakers of the media playback device104or a visual user engagement instruction may be shown on the display114of the media playback device104. The user engagement instruction encourages the content consuming user102to make a selection in an area of the display114where the auxiliary content is being displayed. For example, if the auxiliary content is a car advert the user engagement instruction may ask the content consuming user102to tap a colour or car model that they prefer, or ask them to sign-up for a trial period by tapping a specific area of the display104. Whilst auxiliary content is described in this example as advertising content, the auxiliary content is not limited to being advertising content, the auxiliary content may for example be a trailer for a movie or a TV programme.

The content consuming user102can engage with the auxiliary content by supplying an input to the user interface202e.g. by responding to the user engagement instruction by tapping a specific area of the display105. When the content consuming user102responds, the media playback device104is configured to transmit a user engagement response to the auxiliary content providing server110. This is illustrated by the “Interaction signal” data flow shown inFIG. 3b.

The auxiliary content providing server110detects whether or not the content consuming user102has responded properly by assessing whether an expected user actuation has been executed. A third method of how the auxiliary content providing server110may detect that the content consuming user102has interacted with a piece of auxiliary content is described with reference toFIGS. 5aand5b.

At step S502, the content consuming user102selects to consume an item of media content. As described above, in response to detecting this selection, the playout controller204is configured to transmit a request for the desired media content over the network106to the primary content server108, and in response, receive the desired media content from the primary content server108.

In response to the playout controller204determining that the desired media content is associated with pre-roll auxiliary content then the playout controller204is configured to transmit a request for pre-roll auxiliary content (an advert manifest) to the auxiliary content server110. At step S504, in response to receiving this request, the auxiliary content server110selects auxiliary content that should be played out by the media playback device104before the start of their chosen media content (i.e. select “pre-roll” auxiliary content). The selected auxiliary content may be associated with the media content's pre-roll break for auxiliary content. Alternatively, the selected auxiliary content may not be associated with the media content's pre-roll break for auxiliary content i.e. the selected auxiliary content is ad-hoc auxiliary content.

After step S504, the auxiliary content server110is configured to transmit auxiliary content information to the media playback device104. The auxiliary content information includes, for each piece of selected auxiliary content, an identifier of a network storage location in the network106where the selected auxiliary content is stored and other metadata associated with the piece of auxiliary content. At least one of these pieces of selected auxiliary content is indicated as being associated with a user engagement feature, for example using a flag or other type of identifier.

In response to receiving the advertising content information from the auxiliary content server110, the media playback device104is configured to retrieve the selected auxiliary content from the auxiliary content store(s)112using the identifier(s) in the received advertising content information, and at step S506control the playout of the retrieved auxiliary content by the playback module208prior to playout of the selected media content.

Once playout of the auxiliary content at step S506is complete the playout controller204is configured to control the playback module208to playout the desired media content (retrieved from the primary content providing server108) at step S508.

Having played out the auxiliary content that is associated with the user engagement feature at step S506, playout controller204is configured to the wait for a period of time at step S510whilst the desired media content is being played out, before proceeding to step S512. This period of time may be a function of the length of the desired media content and/or the placement of any first mid-roll in the desired media content.

The playout controller204is configured to detect at step S510, that the period of time has elapsed since playout of the desired media content to the content consuming user102was started by the playback module208.

At step S512, the auxiliary content server110is configured to transmit user engagement data associated with a piece of selected auxiliary content to the companion user device114which causes user engagement options604to be shown on the display115of the companion user device114(S512a) and a user engagement element602to be shown on the display115of the companion user device114in the form of a question displayed to the content consuming user102(S512b).

The display of the user engagement element602and the user engagement options604on the display115of the companion user device114is shown inFIG. 6.

The content consuming user102can select one of the user engagement options604by tapping a specific area of the display115corresponding to a user engagement option604

As shown inFIG. 6, the media playback device104may display a user engagement icon606on display104during playout of the selected media content. The user engagement icon606alerts the content consuming user102that user engagement information is presented on the companion user device114i.e. there is something to interact with on the second screen.

As shown inFIG. 6, the user engagement element602prompts the content consuming user to select a user engagement options that corresponds to a piece of auxiliary content previously played out by the playback module208prior to the desired media content at step S506.

One of the user engagement options604may correspond to a piece of selected auxiliary content (previously played out by the playback module208prior to the desired media content at step S506). One or more other user engagement options604do not correspond to the piece of selected auxiliary content, these other user engagement options correspond to other pieces of selected auxiliary content not played out prior to the desired media content. The user engagement options604may also include an option for the content consuming user102to indicate that they cannot remember what auxiliary content was played out prior to the desired media content, and/or an option for the content consuming user102to indicate that none of the user engagement options604correspond to auxiliary content that was played out prior to the desired media content.

As a mere example to illustrate the concept, if the auxiliary content played out at step S506includes advertising content for a car manufactured by a car manufacturer (e.g. car manufacturer A) then one of the user engagement options604may be a logo for the car manufacturer A and the other user engagement options604may be logos for other car manufacturers that manufacture cars not featured in the advertising content.

The content consuming user102can respond to the user engagement element602at their leisure, so they are not unduly distracted from the main content output by the media playback device104. The first opportunity to recall a brand/product may not occur within the first few minutes of the main content (being output) due to step S510being performed. The content consuming user102can respond as the interactions are presented to them, or all at once, or at the end of the main content, or whenever the content consuming user102chooses.

When the content consuming user102responds, the media playback device104is configured to transmit a user engagement response to the auxiliary content providing server110. This is illustrated by the “Interaction signal” data flow shown inFIG. 3b.

The auxiliary content providing server110detects whether or not the content consuming user102has responded properly by assessing whether an expected user actuation has been executed (for example whether the content consuming user102has successfully recalled a brand or logo associated with auxiliary content displayed at step S506).

In one embodiment the period of time referred to above is greater than five minutes to ensure that the brand or logo is really being recalled.

Referring back to the process400shown inFIG. 4, once the auxiliary content providing server110detects that the content consuming user102has interacted with a piece of auxiliary content in accordance with expected activity the process400proceeds to step S404where the auxiliary content providing server110determines the reward point value for the consumption or interaction with auxiliary content detected at step S402. Reward points provided based on the content consuming user102consuming auxiliary content may be lower than the reward points provided based on the content consuming user102interacting with auxiliary content. In terms of consumption (e.g. viewing/listening) of auxiliary content, auxiliary content that is longer in length than other shorter auxiliary content may earn the content consuming user102more reward points than consumption of the shorter auxiliary content. In terms of interacting with auxiliary content, auxiliary content that require more detailed interactions may earn the content consuming user102more reward points than auxiliary content that require simpler interactions.

At step S406, the auxiliary content providing server110communicates the reward point value determined at step S404to the user profile service302so that the reward point value determined at step S404are added to reward point balance associated with a media consumption account associated with the content consuming user102. This is illustrated by the “Points accumulated” data flow shown inFIG. 3a.

The auxiliary content providing server110communicates the reward point value determined at step S404to the reward point accumulator306this is illustrated by the “Add points for viewed ads to user account” data flow shown inFIG. 3b. This enables the reward point accumulator306to communicate the reward point balance of each user of the content delivery system100to the respective users.FIG. 3billustrates the reward point accumulator306communicating the reward point balance of the content consuming user102to the media playback device104by way of the “Points balance” data flow.

Referring back to the process500illustrated inFIG. 5b, this reward point issuance is performed at step S518.

In response to the determination at step S510, for each selected auxiliary content played out by the playback module208at step S506prior to the payout of the desired media content at step S508, the auxiliary content server110is configured to perform steps S512a, S512b, S516, and S518. This is controlled by the auxiliary content server110performing a check at step S520to determine whether user engagement data for each piece of selected auxiliary content played out at step S506has been transmitted to the companion user device114.

In order to consume desired content within limits of a constrained resource, the content consuming user102is able to redeem accumulated reward points on rewards that enhance the overall content consumption experience of the content consuming user102. Embodiments discussed below enable flexibility as to when redemption of accumulated reward points may occur.

Prior to selection of desired media content, the content consuming user102may redeem accumulated reward points on one or more rewards.

A list of rewards available for redemption by the content consuming user102is communicated from the rewards service302to either the media playback device104or the companion user device114associated with the content consuming user102for display to the content consuming user102. This is illustrated by the “list of affordable rewards” data flow shown inFIG. 3a(list of rewards communicated to the companion user device114) and the “affordable, applicable rewards available” data flow shown inFIG. 3b(list of rewards communicated to the media playback device104).

Each reward in the list of rewards is associated with a number of reward points required to redeem the reward. By a device (the media playback device104or the companion user device114) having access to the list of rewards (and the reward point value associated with each reward in the list) and the reward point balance associated with the media consumption account of the content consuming user102, the device is able to display a subset of rewards (in the list of rewards) to the content consuming user102, the reward point value associated with each reward in the subset of rewards having a reward point value equal to or less than the reward point balance associated with the media consumption account of the content consuming user102.

Each reward in the list of rewards is also associated with an expiry time period after which the reward expires.

The list of rewards may include for example that (i) no mid-roll auxiliary content (auxiliary content that is required to be output during output of desired media content) in TV shows for 48 hours (following redemption), (ii) no pre-roll auxiliary content (auxiliary content that is required to be output prior to output of desired media content) before TV shows for 48 hours (following redemption), (iii) no mid-roll auxiliary content in movies for 48 hours (following redemption) etc.

It will be appreciated that the above described rewards are merely examples. Whilst each of the described rewards has the same expiry time period, the rewards list may include rewards that are associated with different expiry time periods. Whilst each of the described rewards is associated with a particular content type (e.g. TV show, movie), the rewards list may include rewards that are not associated with a particular content type (e.g. no mid-roll auxiliary content in all media content for 48 hours).

When a reward is purchased by the content consuming user102by making a selection on the media playback device104or the companion user device114, this reward purchase is communicated to the rewards service302. This is illustrated by the “request to purchase reward” data flow shown inFIG. 3a(selection of reward made using companion user device114) and the “purchase reward” data flow shown inFIG. 3b(selection of reward made using the media playback device104).

When a reward is purchased by the content consuming user102, the rewards service302is configured to communicate this purchase to the user profile service304. This is illustrated by the “updates list of purchased rewards” data flow shown inFIG. 3a.

When a reward is purchased by the content consuming user102, the rewards service302is also configured to communicate this purchase to the reward point accumulator306this is illustrated by the “consume points” data flow shown inFIG. 3b. This enables the reward point accumulator306to communicate the updated reward point balance of the content consuming user102to the media playback device104by way of the “Points balance” data flow.

When the auxiliary content providing server110is required to select auxiliary content for the content consuming user102, the auxiliary content providing server110is configured to ask the user profile service304for details of any currently valid rewards that have been purchased by the content consuming user102. In response, the user profile service304is configured to communicate details of currently valid rewards to the auxiliary content providing server110. This is illustrated by the “rewards available” data flow shown inFIG. 3a.

Reference is now made toFIG. 7which illustrates a process700that enables that the content consuming user102to consume desired media content within the limits of the constrained resource.

At step S702, the content consuming user102selects to consume an item of media content. As described above, in response to detecting this selection, the playout controller204is configured to transmit a request for the desired media content over the network106to the primary content server108, and in response, receive the desired media content from the primary content server108.

At step S704, the playout controller204is configured to determine whether the desired media content is associated with auxiliary media content. If at step S704, the playout controller204determines that the desired media content is not associated with auxiliary media content then the process700ends, otherwise the process proceeds to step S706.

If the playout controller204determines that the desired media content is associated with auxiliary content then the playout controller204is configured transmit a request for auxiliary content (an advert manifest) to the auxiliary content server110.

The auxiliary content server110determines whether the content consuming user102has any current rewards that would allow auxiliary content to be skipped for the desired media content. The auxiliary content server110is configured to look up what rewards the content consuming user102has purchased (that have not expired) using the “rewards available” data received from the user profile service304.

If the auxiliary content server110determines that the content consuming user102does not have any current rewards that would allow any auxiliary content to be skipped for the desired media content, the auxiliary content server110generates advertising content information (e.g. an advert manifest) which contains details of sets of auxiliary content that is to played out during each break for auxiliary content in the desired media content, together within a timing offset within the desired media content at which each set of auxiliary content is to be played out by the media playback device104.

If the auxiliary content server110determines that the content consuming user102has a current reward that allows pre-roll auxiliary content to be skipped for the desired media content in generating the advertising content information (e.g. the advert manifest) the auxiliary content server110is configured to not include any information pertaining to pre-roll auxiliary content in the advertising content information based on this determination.

If the auxiliary content server110determines that the content consuming user102has a current reward that allows mid-roll auxiliary content to be skipped for the desired media content in generating the advertising content information (e.g. the advert manifest) the auxiliary content server110is configured to not include any information pertaining to mid-roll auxiliary content in the advertising content information based on this determination.

If the auxiliary content server110determines that the content consuming user102has a current reward that allows post-roll auxiliary content to be skipped for the desired media content in generating the advertising content information (e.g. the advert manifest) the auxiliary content server110is configured to not include any information pertaining to post-roll auxiliary content in the advertising content information based on this determination.

A reward may be limited to pre/mid/post rolls, or a particular genre of content or to prime-time viewing (or not), an individual piece of content (a first run movie for example) etc.

The auxiliary content server110transmits a response comprising the advertising content information (e.g. the advert manifest) to the media playback device104.

Once the playback controller204has received the advertising content information from the auxiliary content server110and the desired media content from the primary content providing server108, the playback controller204has entire control of playback of desired media content and retrieved auxiliary content. Thus at step S706, if the consuming user102does not have any current rewards that would allow pre-roll auxiliary content to be skipped for the desired media content, then the process proceeds to step S708, where the playback controller204controls playout of pre-roll auxiliary content that has been retrieved from the auxiliary content store(s)112using the identifier(s) in the received auxiliary content information prior to playout of the selected media content. After step S708, the process proceeds to step S710.

If the content consuming user102does have a current reward that would all pre-roll auxiliary content to be skipped for the desired media content, the media playback device104does not retrieve any pre-roll auxiliary content from the auxiliary content store(s)112(as no pre-roll auxiliary content was identified in the received auxiliary content information), and playout of the selected media content commences at step S710. For reward types that are not time based but usage based (e.g. no pre-rolls for your next 4 movies), the auxiliary content server110is configured to update the user profile service304to use up some of the appropriate reward.

Step S712indicates that playback of the desired content has reach a mid-roll break for auxiliary content or has finished.

At step S714, if the content consuming user102does not have any current rewards that would allow mid-roll auxiliary content to be skipped for the desired media content, then the process proceeds to step S716, where the playback controller204controls playout of mid-roll auxiliary content that has been retrieved from the auxiliary content store(s)112using the identifier(s) in the received auxiliary content information during playout of the selected media content.

If at step S714, the the content consuming user102does have a current reward that would allow mid-roll auxiliary content to be skipped for the desired media content, the media playback device104does not retrieve any mid-roll auxiliary content from the auxiliary content store(s)112(as no pre-roll auxiliary content was identified in the received auxiliary content information), and playout of the desired media content continues at S718until the end of the desired media content.

As shown inFIG. 7, the loops of step S712,714,716continues through each of the mid-roll breaks of the desired media content until the end of the desired media content.

As will be appreciated the adaption of the auxiliary content associated with desired media content by the auxiliary content information returned by the auxiliary content server110to the media playback device104in the process700enables the content consuming user102to consume the desired media content within the limits of the constrained resource.

It will be appreciated that the content consuming user102may have a current reward that allows only a portion of auxiliary content associated with a particular location in the desired media content (e.g. pre-roll, mid-roll, post-roll) to be skipped. Thus in this scenario, the auxiliary content information (e.g. the advert manifest) will still include at least one identifier of auxiliary content that is to be retrieved from the auxiliary content store(s)112for playout at the location in the desired media content. However it will be apparent that the amount of auxiliary content to be played out to the content consumer102will still be reduced which may enable the content consuming user102to consume the desired media content within the limits of the constrained resource. Whilst it has been described above that prior to selection of desired media content, the content consuming user102may redeem accumulated reward points on one or more rewards. Embodiments of the present invention extend to the redemption of accumulated reward points on a reward after selection of desired media content.

Reference is now made toFIG. 8which illustrates a process800that enables that the content consuming user102to consume desired media content within the limits of the constrained resource.

As described above, the media playback device104is arranged to display media content that is available for selection by the content consuming user102on the display105of the media playback device104.

The media playback device104is arranged to display media content that is available for selection by the content consuming user102on the display105of the media playback device104.

At step S802, the content consuming user102selects to consume an item of media content.

The selected media content may be available for viewing with both pre-roll and mid-roll auxiliary content.

A list of rewards available for redemption by the content consuming user102is communicated from the rewards service302to either the media playback device104or the companion user device114associated with the content consuming user102for display to the content consuming user102.

This rewards list may indicate that the selected media content is also available for viewing in one or more further formats including for example: no pre-roll auxiliary content, no mid-roll auxiliary content, and no pre-roll or mid-roll auxiliary content. Each of these further formats has an associated reward point price.

If playback of the selected media content in one of these further formats is not available, then the selected media content is retrieved (as described above) and output on the media playback device104at step S806. Consumption and/or interactions with auxiliary content associated with the selected media content that is output at step S806allows the content consuming user102to accrue rewards points.

If playback of the selected media content in one or more of these further formats is available, then the media playback device104is arranged to display the reward points required to view the desired media content in one or more of these further formats at step S808.

If the content consuming user102does not select to redeem reward points to consume the desired media content then the process800proceeds to step S812whereby the selected media content is retrieved (as described above) and output on the media playback device104(including output of the auxiliary content).

If the content consuming user102does select to redeem reward points to consume the desired media content then the process800proceeds to step S814whereby the rewards service302communicate this purchase to the reward point accumulator306. At step S814, The reward point accumulator306is configured to deduct the reward point price associated with the media content in the selected further format from the reward point balance associated with the media consumption account of the content consuming user102.

Following reception of an alert that the content consuming user102has selected to redeem reward points, the user profile service304is configured to communicate the purchased reward to the auxiliary content providing server110, illustrated by the “rewards available” data flow shown inFIG. 3a.

Thus, upon receiving a request for auxiliary content information (an advert manifest) from the media playback device104that is covered by the redeemed reward, then the auxiliary content server110returns auxiliary content information to the media playback device104that does not include any information pertaining to auxiliary content (i.e. returns an empty advert manifest). Therefore, at step S816, the selected media content is played out on the media playback device104in accordance with the selected further format whereby auxiliary content associated with the auxiliary break type (pre-roll, mid roll) covered by the purchased reward is not output to the content consuming user102.

As will be appreciated the adaption of the auxiliary content associated with desired media content by the auxiliary content information returned by the auxiliary content server110to the media playback device104in the process800enables the content consuming user102to consume the desired media content within the limits of the constrained resource.

Further flexibility is provided in that embodiments of the present invention also extend to the redemption of accumulated reward points on a reward during consumption of auxiliary content associated with desired media content.

Reference is now made toFIG. 9which illustrates a process900that enables that the content consuming user102to consume desired media content within the limits of the constrained resource.

At step S902, the content consuming user102is consuming auxiliary content associated with selected desired media content. The auxiliary content may be pre-roll or mid-roll or auxiliary content. The process of how this auxiliary content is retrieved and output by the media playback device104has been described above and is therefore not repeated here.

At step S904, based on receiving the list of rewards (and the reward point value associated with each reward in the list) and the reward point balance associated with the media consumption account of the content consuming user102, the playout controller204is able to determine whether there are any affordable rewards available to purchase which could be used to skip the auxiliary content that the content consuming user102is consuming.

If at step S904, the playout controller204determines that there are no rewards available to purchase which could be used to skip the auxiliary content the process proceeds to step S906whereby the auxiliary content referred to above with respect to step S902is played out at the media playback device104.

If at step S904, the playout controller204determines that there are rewards available to purchase which could be used to skip the auxiliary content the process proceeds to step S908. At step S908, the playout controller204displays an icon on the display105of the media playback device104that indicates that a reward is purchasable.

The content consuming user102can select the displayed icon using the user interface202. At step S910, the playout controller204waits until it detects selection of the displayed icon by the content consuming user102.

In response to this detection, at step S912the playout controller204pauses output of the auxiliary content and displays the rewards that are available to the content consuming user102on the display105of the media playback device104.

At step S914, the playout controller204monitors whether it has received a selection by the user to redeem one or more of the rewards displayed at step S914.

If the playout controller204detects that it has received a selection by the user to redeem one or more of the rewards displayed at step S912, then the process900proceeds to step S916where the selected reward is purchased.

At step S916, the playout controller204communicates the purchased reward to the rewards service302. The rewards service302communicates this reward purchase to the user profile service304so that this currently valid reward can be indicated to the auxiliary content providing server110on request. The rewards service302also communicates this purchase to the reward point accumulator306. This enables the reward point accumulator306to communicate the updated reward point balance of the content consuming user102to the media playback device104by way of the “Points balance” data flow. Thus at step S918, the output of auxiliary content is stopped by the playout controller204and the playout controller204controls the playback module208to playout the selected media content. This enables the content consuming user102to consume the desired media content within the limits of the constrained resource.

At step S918, the media playback device104transmits a tracking event report to the auxiliary content providing server110for each piece of auxiliary content that is retrieved from an auxiliary content store112but which was unused stating how and why not. In this way, if the media playback device104is able to report on auxiliary content that caused the content consuming user102to purchase a reward and at what point within them a reward was purchased.

Referring back to step S914, if the playout controller204detects that the content consuming user102has selected not to redeem one or more of the rewards displayed at step S912, then the process900proceeds back to step S904which is performed during playout of the next piece of auxiliary content. Whilst the embodiment described with reference toFIG. 9to alerting (during output of auxiliary content) that the content consuming user102has a reward is purchasable to skip output of auxiliary content. In another embodiment no such alert is output to the content consuming user102.

The list of rewards (and the reward point value associated with each reward in the list) may include the reward point value to skip the output of a single piece of auxiliary content such that the single piece of auxiliary content is not played out to content consuming user102. Thus based on receiving the reward list and the reward point balance associated with the media consumption account of the content consuming user102, in response to detecting that the content consuming user102has selected to skip a single piece of auxiliary content the playout controller204is able to determine whether this request is actionable based on the reward point balance associated with the media consumption account of the content consuming user102.

If the playout controller204determines that the request to skip the auxiliary content is actionable based on the reward point balance associated with the media consumption account of the content consuming user102, the playout controller204controls the playback module208to stop playout of the auxiliary content and may either (i) commence playout of further auxiliary content that is retrieved based on the auxiliary content information (e.g. an advert manifest) received from the auxiliary content server110, or (ii) control the playback module208to playout the desired media content (if the skipped piece of auxiliary content was the last piece of auxiliary content to be played out in the break for auxiliary content in the playout of the desired media content), This enables the content consuming user102to consume the desired media content within the limits of the constrained resource.

The playout controller204communicates the purchased reward (skip single piece of auxiliary content) to the rewards service302. The rewards service302communicates this reward purchase to the user profile service304and to the reward point accumulator306so that the updated reward point balance of the content consuming user102can be communicated to the media playback device104.

An option to skip a single piece of auxiliary content may be displayed on the display105of the media playback device104regardless of whether the reward point balance associated with the media consumption account of the content consuming user102indicates that the reward to skip the output of a single piece of auxiliary content is affordable for the content consuming user102or not. If the reward to skip the output of a single piece of auxiliary content is not affordable for the content consuming user102, the playout controller204may display a message on the display105of the media playback device104alerting them to this.

As an alternative, an option to skip a single piece of auxiliary content may be displayed on the display105of the media playback device104only if the reward point balance associated with the media consumption account of the content consuming user102indicates that the reward to skip the output of a single piece of auxiliary content is affordable for the content consuming user102. In a modification to the above described embodiment, in response to detecting that the content consuming user102has selected to skip a single piece of auxiliary content and that the request to skip the auxiliary content is actionable based on the reward point balance associated with the media consumption account of the content consuming user102, the playout controller204is configured to transmit a request for auxiliary content information (e.g. an advert manifest) to the auxiliary content server110via the network interface206over the network106, and in response, receive auxiliary content information (the advert manifest) from the auxiliary content server110.

In response to receiving this auxiliary content information from the auxiliary content server110, the playout controller204is configured to display one or more auxiliary content options (referenced in the auxiliary content information from the auxiliary content server110) that correspond to respective one or more pieces of auxiliary content that the content consuming user102may select to consume at a later time (for example when they are next consuming media content not within the limits of a constrained resource). For example a list of advertisements may be displayed on the display105of the media playback device104.

If the content consuming user102selects not to defer consumption of auxiliary content the playout controller204detects that the content consuming user102has selected to skip a single piece of auxiliary content and the playout controller204operates in accordance with the above described embodiment,

If the content consuming user102selects one or more pieces of auxiliary content that the content consuming user102agrees to consume at a later time, the playout controller204is configured to store auxiliary advertising content information associated with the selected one or more pieces of auxiliary content with an indication of when the selected one or more pieces of auxiliary content is to be played out to the content consuming user102. This indication may for example indicate that the selected one or more pieces of auxiliary content is to be played the next time a piece of desired media content is selected, or the next time a piece of desired media content is selected after a predetermined period of time has elapsed since the content consuming user102selects to consume the one or more pieces of auxiliary content at a later time. Delivery of deferred auxiliary content is illustrated by the “deferred ads” data flow shown inFIG. 3a.

The reward point value associated with the deferral of output of auxiliary content may be less than the reward point value associated with skipping of output of auxiliary content (such that the auxiliary content is not played out to content consuming user102).

By agreeing to consume auxiliary content at a later time, the content consuming user102is able to consume the desired media content within the limits of a constrained resource. The list of rewards (and the reward point value associated with each reward in the list) may include the reward point value to defer the output of a single piece of auxiliary content to a later point in time. For example defer the output of auxiliary content to the next time a piece of desired media content is selected for consumption.

Thus based on receiving the reward list and the reward point balance associated with the media consumption account of the content consuming user102, in response to detecting that the content consuming user102has selected to defer the output of a single piece of auxiliary content the playout controller204is able to determine whether this request is actionable based on the reward point balance associated with the media consumption account of the content consuming user102.

If the playout controller204determines that the request to defer the output of auxiliary content is actionable based on the reward point balance associated with the media consumption account of the content consuming user102, the playout controller204controls the playback module208to stop playout of the single piece of auxiliary content and may either (i) commence playout of further auxiliary content that is retrieved based on the advertising content information (an advert manifest) received from the auxiliary content server110, or (ii) control the playback module208to playout the desired media content (if the skipped piece of auxiliary content was the last piece of auxiliary content to be played out in the break for auxiliary content in the playout of the desired media content), This enables the content consuming user102to consume the desired media content within the limits of the constrained resource.

The playout controller204is configured to store auxiliary advertising content information associated with the piece of auxiliary content the playout of which the content consuming user102has requested to defer with an indication of when the selected piece of auxiliary content is to be played out to the content consuming user102. This indication may for example indicate that the selected piece of auxiliary content is to be played the next time a piece of desired media content is selected, or the next time a piece of desired media content is selected after a predetermined period of time has elapsed since the content consuming user102selects to defer the playout of the piece of auxiliary content to a later time. The list of rewards (and the reward point value associated with each reward in the list) may include the reward point value to defer the output of auxiliary content on the media playback device104to another device associated with the content consuming user102, for example the companion user device114. The reward list may include a reward point value to defer the output of a single piece of auxiliary content on the media playback device104to another device associated with the content consuming user102. Furthermore, the reward list may include a reward point value to defer the output of all auxiliary content associated with a break for auxiliary content in the playout of the desired media content on the media playback device104to another device associated with the content consuming user102. Furthermore, the reward list may include a reward point value to defer the output of all auxiliary content associated with all breaks for auxiliary content in the playout of the desired media content on the media playback device104to another device associated with the content consuming user102. The reward point value may be based on the amount of auxiliary content that is to be deferred to another device associated with the content consuming user102.

Thus based on receiving the reward list and the reward point balance associated with the media consumption account of the content consuming user102, in response to detecting that the content consuming user102has selected to defer the output of a auxiliary content to another device associated with the content consuming user102, the playout controller204is able to determine whether this request is actionable based on the reward point balance associated with the media consumption account of the content consuming user102.

If the playout controller204determines that the request to defer the output of auxiliary content is actionable based on the reward point balance associated with the media consumption account of the content consuming user102, the playout controller204transmits a request to the auxiliary content server110that auxiliary content information (e.g. an advert manifest) that is covered by the redeemed reward is supplied to the companion user device114and in response, the auxiliary content server110supplies auxiliary content information (the advert manifest) to the companion user device114such that deferred auxiliary content is retrieved by the companion user device114from the one or more auxiliary content store112and output to the content consuming user102using the companion user device114.

By deferring playout of auxiliary content to the companion user device114, the desired media content may be played out on the media playback device114without interruption. Playout of auxiliary content on the companion user device114, and playout of desired media content on the media playback device may occur simultaneously. This enables the content consuming user102to consume the desired media content within the limits of the constrained resource. Above, embodiments are described in which the auxiliary content providing server110detects that the content consuming user102has interacted with a piece of auxiliary content using one or more methods that are described herein, and in response to this detection issue reward points to the media consumption account associated with the content consuming user102.

In response to detecting that the content consuming user102has interacted with a piece of auxiliary content using one or more methods that are described herein, as an addition or as an alternative to the reward functionality described above, the auxiliary content providing server110may adjust a weighting associated with the piece of auxiliary content to control future delivery of the piece of auxiliary content to the content consuming user102.

The aim of providers of auxiliary content is typically to provide information to content consumers (e.g. a marketing message including for example the launch of a new product, a sale event, performance tour dates, etc.). It is known for an auxiliary content providing server to report consumption data of auxiliary content to provider of auxiliary content (based on the tracking reports it receives from content consuming devices) so that they can attempt to gauge how likely it was that the information was actually conveyed to content consumers.

Merely being aware that auxiliary content has been played out to a content consuming user102is not sufficient to make a determination that information concerning the auxiliary content has been conveyed to the content consuming user102. For example, upon the media playback device104playing out auxiliary content, the content consumer102may leave the environment in which the media playback device104is located and return to the environment after the auxiliary content has played out.

A known approach to this is for the auxiliary content server to deliver the same piece of auxiliary content multiple times to the content consuming user. For example the same piece of auxiliary content may be (i) output to the user multiple times in the same break for auxiliary content during output of a particular piece desired content, (ii) in a plurality of different breaks for auxiliary content during output of a particular piece of desired content, and/or (iii) output during breaks for auxiliary content when different desired media content is consumed. This known approach is based on the principle that the more times the piece of auxiliary content is output to the content consuming user102, the more likely it is that that the information concerning the auxiliary content has been conveyed to the content consuming user102.

The inventors have recognised that this known approach requires a large amount of data to be transmitted over the network106before a provider of auxiliary content is satisfied that information concerning the auxiliary content has been conveyed to the content consuming user102.

Reference is now made toFIG. 10which illustrates a flowchart for a process1000for adjusting a weighting associated with a piece of auxiliary content to control future delivery of the piece of auxiliary content to the content consuming user102.

At step S1002, the auxiliary content providing server110receives a user engagement instruction response from the content consuming user102. This user engagement instruction response may be received over the network from the media playback device104or the companion user device114.

Embodiments in which a user engagement instruction response is transmitted to the auxiliary content providing server110in response to the content consuming user102interacting with auxiliary content are described above and therefore not repeated here.

At step S1004, the auxiliary content providing server110determines whether or not the content consuming user102has responded properly by assessing whether an expected user actuation has been executed. For example, when the auxiliary content providing server110detects that the content consuming user102has interacted with a piece of auxiliary content using the third method described above, step S1004comprises the auxiliary content providing server110determines whether the content consuming user102has successfully recalled a brand or logo associated with auxiliary content displayed to them.

If at step S1004, the auxiliary content providing server110determines that the content consuming user102has responded in accordance with an expected user actuation then the process1000proceeds to step S1006.

At step S1006, the auxiliary content providing server110adjusts a score for this auxiliary content to indicate a successful user engagement with the auxiliary content (for example that the content consuming user102has successfully recalled a brand or logo associated with auxiliary content displayed to them). A score for each piece of auxiliary content referenced in the advertising content information supplied to content consuming users of the content delivery system100is maintained by the auxiliary content providing server110. The adjustment to the score performed at step S1006may be a simple increment of the score by a predetermined amount however other adjustments may be implemented.

After step S1006is performed the process1000proceeds to step S1008. At step S1008, the auxiliary content providing server110reduces a weighting for this particular auxiliary content whereby the weighting is specific to the user. This weighting affects future delivery of the piece of auxiliary content to the content consuming user102. For each content consuming user of the content delivery system100, the auxiliary content providing server110maintains the weightings for each piece of auxiliary content referenced in the advertising content information that is supplied to content consuming user. The reduction of the weighting on this particular auxiliary content for the content consuming user102performed at step S1008may be a simple decrement of the weighting by a predetermined amount however other reductions may be implemented.

Referring back to step S1004, if at step S1004the auxiliary content providing server110determines that the content consuming user102has no responded in accordance with an expected user actuation then the process1000proceeds to step S1010.

At step S1010, the auxiliary content providing server110adjusts the score for this auxiliary content to indicate an unsuccessful user engagement with the auxiliary content (for example that the content consuming user102did not successfully recalled a brand or logo associated with auxiliary content displayed to them). The adjustment to the score performed at step S1006may be a simple decrement of the score by a predetermined amount however other adjustments may be implemented.

After step S1010is performed the process1000proceeds to step S1012. At step S1012, the auxiliary content providing server110determines whether content consumers of the content delivery system100usually engage with the auxiliary content in accordance with an expected user actuation (e.g. usually recalled a brand or logo associated with auxiliary content displayed to them). Step S1010may be performed by the auxiliary content providing server110by determining whether the success rate of user engagement with the auxiliary content that is in accordance with an expected user actuation exceeds a predetermined threshold. If at step S1012, the auxiliary content providing server110determines that content consumers of the content delivery system100do not usually engage with the auxiliary content in accordance with an expected user actuation, the process1000proceeds to step S1008described above.

If at step S1012, the auxiliary content providing server110determines that content consumers of the content delivery system100do usually engage with the auxiliary content in accordance with an expected user actuation, the process1000proceeds to step S1014.

At step S1014, the auxiliary content providing server110increases the weighting for this particular auxiliary content whereby the weighting is specific to the user. As described above, this weighting affects future delivery of the piece of auxiliary content to the content consuming user102. The increase of the weighting on this particular auxiliary content for the content consuming user102performed at step S1014may be a simple increment of the weighting by a predetermined amount however other weighting increases may be implemented.

Thus, the process1000advantageously allows the delivery frequency of a piece of auxiliary content to be reduced in response to the auxiliary content providing server110determining that the content consuming user102has responded in accordance with an expected user actuation. That is, the auxiliary content providing server110can reduce the amount of data that is required to be transmitted over the network106before a provider of auxiliary content is satisfied that information concerning the auxiliary content has been conveyed to the content consuming user102. Whilst embodiments have been described above with regards to the redemption of reward points (accrued through user engagement with auxiliary content) to adapt the way auxiliary content is output to the content consumer102. Embodiments also extend to the redemption of reward points (accrued through user engagement with auxiliary content) to enable functionality with respect to content. In one embodiment, the desired content is an asset with an associated monetary value, which is able to be consumed by the content consumer102without transmitting payment for the asset provided that the user properly engages with the user engagement data referred to above.

After user engagement with auxiliary content, a user engagement response is transmitted from the companion user device114or the media playback device104to the auxiliary content providing server110.

The auxiliary content providing server110detects whether or not the content consuming user102has responded properly by assessing whether an expected user actuation has been executed i.e. if the response was adequate—perhaps the user failed to respond effectively by inputting nonsense or misleading data.

If the response was adequate the auxiliary content providing server110is configured to transmit content release indication to the playback controller204on the media playback device104. In response to receiving this content release indication, the playback controller204controls the playback module to commence output of the desired media content to the display105. Prior to playout of the desired media content a message may be shown on the display105indicating that the selected content will now be shown.

If the response was deemed not adequate, or if the user does not engage at all, the auxiliary content providing server110does not transmit a content release indication to the playback controller204on the media playback device104and the desired content does not play.

The content consuming user102may be presented with the option to cancel/abandon the request to view the content. Alternatively, he could be presented with a bypass option to bypass the user engagement elements and purchase the content by exchanging payment. If he engages with the user engagement elements, he will receive the desired content without exchanging payment. In an alternative option, he could receive the desired content at a discounted price.

That is, in order to unlock desired content a content consuming user102needs to complete an activity. In one example described above the activity which the content consuming user102needs to complete is a question and answer session in response to some auxiliary content, whereby the unlocked content can be a TV show, movie or something similar. This activity can replace a payment mechanism. That is, formerly an end user might pay by card, paypal etc. for a show; they might purchase a subscription to a channel or a set of channels; they might subscribe to a particular standard of programming. By engaging with auxiliary content such that a user engagement response is transmitted to the auxiliary content providing server110, a content consuming user102can gain access to desired content without providing any payment while content providers gain insights into their audience from the data collected about what brands and products they like.