FAQS ABOUT FAMILIES FIRST CORONAVIRUS 
RESPONSE ACT AND CORONAVIRUS AID, RELIEF, 
AND ECONOMIC SECURITY ACT IMPLEMENTATION 
PART 43 
 
June 23, 2020 
 
Set out below are frequently asked questions (FAQs) regarding implementation of the Families 
First Coronavirus Response Act (the FFCRA), the Coronavirus Aid, Relief, and Economic 
Security Act (the CARES Act), and other health coverage issues related to Coronavirus Disease 
2019 (COVID-19).  These FAQs have been prepared jointly by the Department of Labor (DOL), 
the Department of Health and Human Services (HHS), and the Department of the Treasury 
(collectively, the Departments).  Similar to previously issued FAQs (available at 
https://www.dol.gov/agencies/ebsa/laws-and-regulations/laws/affordable-care-act/for-employers-
and-advisers/aca-implementation-faqs and www.cms.gov/cciio/resources/fact-sheets-and-
faqs/index.html), these FAQs answer questions from stakeholders to help individuals understand 
the law and benefit from it, as intended. 
 
Under section 6001(c) of the FFCRA, the Departments are authorized to implement the 
requirements of section 6001 of the FFCRA, as amended by section 3201 of the CARES Act, 
through sub-regulatory guidance, program instruction, or otherwise.  On April 11, 2020, the 
Departments issued FAQs to provide guidance on these FFCRA and CARES Act requirements 
and address other health coverage issues related to COVID-19 (FAQs Part 42).1 
 
Due to the urgent need to help facilitate the nations response to the public health emergency 
posed by COVID-19, the Departments are adopting temporary policies to provide relief in 
connection with certain standards identified below under the conditions outlined in this guidance.  
The Departments therefore believe that this guidance is a statement of policy not subject to the 
notice and comment requirements of the Administrative Procedure Act (APA).2  For the same 
reasons, the Departments additionally find that, even if this guidance were subject to the public 
participation provisions of the APA, prior notice and comment for this guidance is impracticable 
and/or contrary to the public interest, and there is good cause to issue this guidance without prior 
public comment and without a delayed effective date.3 
                                                           
1 FAQs about Families First Coronavirus Response Act and Coronavirus Aid, Relief, and Economic Security Act 
Implementation Part 42 (Apr. 11, 2020), available at https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-
activities/resource-center/faqs/aca-part-42.pdf and https://www.cms.gov/files/document/FFCRA-Part-42-FAQs.pdf. 
2 5 U.S.C.  553(b)(A). 
3 5 U.S.C.  553(b)(B) and (d)(3).  Good cause exists for the same reasons underlying the issuance of the March 13, 
2020 Proclamation on Declaring a National Emergency Concerning the Coronavirus Disease 2019 (COVID-19) 
Outbreak and the determination, under section 501(b) of the Robert T. Stafford Disaster Relief and Emergency 
Assistance Act, 42 U.S.C.  5121 et seq., that a national emergency exists nationwide as a result of the COVID-19 
1  The FFCRA and the CARES Act 
 
The FFCRA was enacted on March 18, 2020.4  Section 6001 of the FFCRA generally requires 
group health plans and health insurance issuers offering group or individual health insurance 
coverage to provide benefits for certain items and services related to testing for the detection of 
SARS-CoV-2, the virus that causes COVID-19, or the diagnosis of COVID-19 (generally 
referred to collectively in this document as COVID-19) when those items or services are 
furnished on or after March 18, 2020, and during the applicable emergency period.5  Under the 
FFCRA, plans and issuers must provide this coverage without imposing any cost-sharing 
requirements (including deductibles, copayments, and coinsurance), prior authorization, or other 
medical management requirements.6 
 
The CARES Act was enacted on March 27, 2020.7  Section 3201 of the CARES Act amended 
section 6001 of the FFCRA to include a broader range of diagnostic items and services that plans 
and issuers must cover without any cost-sharing requirements, prior authorization, or other 
medical management requirements.8  Section 3202(a) of the CARES Act generally requires 
plans and issuers providing coverage for these items and services to reimburse any provider of 
COVID-19 diagnostic testing an amount that equals the negotiated rate or, if the plan or issuer 
does not have a negotiated rate with the provider, the cash price for such service that is listed by 
the provider on a public website. (The plan or issuer may negotiate a rate with the provider that 
is lower than the cash price.)  Additionally, during the public health emergency related to 
COVID-19 declared under section 319 of the Public Health Service Act (PHS Act), section 
3202(b) of the CARES Act requires providers of diagnostic tests for COVID-19 to make public 
the cash price of a COVID-19 diagnostic test on the providers public internet website or face 
potential enforcement action including civil monetary penalties. 
 
                                                           
pandemic, and the same reasons underlying the issuance of the January 31, 2020 declaration that a public health 
emergency exists, under section 319 of the PHS Act. 
4 Pub. L. No. 116-127 (2020). 
5 On January 31, 2020, HHS Secretary Alex M. Azar II declared that as of January 27, 2020, a public health 
emergency exists nationwide as the result of the 2019 novel coronavirus. See HHS Office of the Assistance 
Secretary for Preparedness and Response, Determination of the HHS Secretary that a Public Health Emergency 
Exists, available at https://www.phe.gov/emergency/news/healthactions/phe/Pages/2019-nCoV.aspx.  On April 21, 
2020, the HHS Secretary renewed the COVID-19 public health emergency declaration, effective April 26, 2020. See 
HHS Office of the Assistance Secretary for Preparedness and Response, Renewal of Determination That A Public 
Health Emergency Exists, available at https://www.phe.gov/emergency/news/healthactions/phe/Pages/covid19-
21apr2020.aspx.  The Secretary may extend the public health emergency declaration for subsequent 90-day periods 
for as long as the public health emergency continues to exist, and may terminate the declaration whenever he 
determines that the public health emergency has ceased to exist. 
6 Medical management includes medical necessity review (including concurrent review) and step-therapy 
approaches, among other techniques. 
7 Pub. L. No. 116-136 (2020). 
8 References in this document to section 6001 of the FFCRA should be considered to include the amendments made 
to section 6001 by section 3201 of the CARES Act, unless otherwise specified. 
2  Nothing in the FFCRA or the CARES Act prevents a state from imposing additional standards or 
requirements on health insurance issuers or providers with respect to the diagnosis or treatment 
of COVID-19, to the extent those standards or requirements do not prevent the application of a 
federal requirement. 
 
Section 6001 of the FFCRA 
 
Q1.  Are self-insured group health plans required to comply with the requirements of 
section 6001 of the FFCRA? 
 
Yes.  In FAQs Part 42, Q1, the Departments addressed which types of group health plans and 
health insurance coverage are subject to the requirements of section 6001 of the FFCRA.  The 
statute and FAQs make clear that the requirements apply to both insured and self-insured group 
health plans.9 
 
The Departments will enforce the applicable provisions of the FFCRA (and the related 
provisions of the CARES Act), in conjunction with states, where applicable.  If you are covered 
by a private-sector, employer-sponsored group health plan and have concerns about your plans 
compliance with these requirements, you may contact DOL at askebsa.dol.gov or by calling toll 
free at 1-866-444-3272.  If you are covered by a non-federal public-sector employer-sponsored 
plan (such as a state or local government employee plan) and have concerns about your plans 
compliance with these requirements, you may contact HHS at 1-877-267-2323 extension 6-1565 
or at phig@cms.hhs.gov.  If you have insured coverage, you may contact your State Department 
of Insurance (For contact information, visit https://content.naic.org/state_web_map.htm). 
 
Q2.  How can a plan or issuer determine which COVID-19 tests are required to be covered 
under section 6001(a)(1) of the FFCRA? 
 
Section 6001(a) of the FFCRA requires plans and issuers to provide coverage for an in vitro 
diagnostic test defined in section 809.3(a) of title 21, Code of Federal Regulations (or its 
successor regulations) for the detection of SARS-CoV-2 or the diagnosis of COVID-19, and the 
administration of such a test, that 
 
A. Is approved, cleared, or authorized under section 510(k), 513, 515, or 564 of the 
Federal Food, Drug, and Cosmetic Act (21 U.S.C.  360(k), 360c, 360e, 360bbb3); 
 
B. The developer has requested, or intends to request, emergency use authorization 
                                                           
9 Section 6001 does not apply to a plan or coverage in relation to its provision of excepted benefits or to group 
health plans that do not cover at least two employees who are current employees (such as plans in which only 
retirees participate).  It does, however, apply to health insurance coverage offered in connection with a group health 
plan maintained by a small employer, as defined in section 2791(e)(4) of the PHS Act, which term includes 
employers with as few as one common law employee. 
3  under section 564 of the Federal Food, Drug, and Cosmetic Act (21 U.S.C.  360bbb3), 
unless and until the emergency use authorization request under such section 564 has been 
denied or the developer of such test does not submit a request under such section within a 
reasonable timeframe; 
 
C. Is developed in and authorized by a State that has notified the Secretary of HHS 
of its intention to review tests intended to diagnose COVID19; or 
 
D. Other tests that the Secretary of HHS determines appropriate in guidance. 
 
For purposes of A above, all in vitro diagnostic tests for COVID-19 that have received an 
emergency use authorization (EUA) under section 564 of the Federal Food, Drug, and Cosmetic 
Act are listed on the EUA page of the Food and Drug Administration (FDA) website, available at 
https://www.fda.gov/medical-devices/emergency-situations-medical-devices/emergency-use-
authorizations#covid19ivd.  At this time, the FDA has not cleared or approved an in vitro 
diagnostic test for COVID-19 under the other regulatory pathways outlined in A above. 
 
For purposes of B above, also available on the FDA website is a list of clinical laboratories and 
commercial manufacturers that have notified FDA that they have validated their own COVID-19 
test and are offering the test as outlined in FDA guidance.10  The following scenarios are 
outlined in FDA guidance: 
 
  Commercial manufacturers that develop COVID-19 diagnostic tests and serological tests 
should notify FDA prior to distribution that their test has been validated.  Among other 
things, they should also be preparing a request for an EUA, and should submit a request 
for an EUA to FDA within a reasonable period of time thereafter, as described in FDA 
guidance. 
 
  Laboratories certified under the Clinical Laboratory Improvement Amendments (CLIA) 
to perform high-complexity testing that develop a diagnostic test for COVID-19 should 
notify FDA prior to using the test for specimen testing that their test has been validated.  
Among other things, they should also be preparing an EUA request, and should submit an 
EUA request within a reasonable period of time thereafter, as described in FDA 
guidance.  (This policy does not apply to tests being offered by such laboratories as 
referenced in C above.) 
 
  Laboratories certified under CLIA to perform high-complexity testing that develop 
serology tests should, among other things, notify FDA prior to using the test for specimen 
testing that their test has been validated.  FDA does not expect such laboratories to 
                                                           
10 U.S. Food and Drug Administration, Center for Devices and Radiological Health, Policy for Coronavirus Disease-
2019 Tests During the Public Health Emergency (Revised): Immediately in Effect Guidance for Clinical 
Laboratories, Commercial Manufacturers, and Food and Drug Administration Staff (updated May 11, 2020), 
available at https://www.fda.gov/media/135659/download. 
4  submit an EUA request, although they are encouraged to do so.  (This policy does not 
apply to tests being offered by such laboratories as referenced in C above.) 
 
FDA will post the names of entities that provide such notification on FDAs website at 
https://www.fda.gov/medical-devices/emergency-situations-medical-devices/faqs-diagnostic-
testing-sars-cov-2#offeringtests.  If an expected EUA request is not submitted within a 
reasonable time after notifying the FDA, or if significant problems are identified with a test that 
cannot be or have not been addressed in a timely manner, FDA intends to remove the 
manufacturer/laboratory and test from the list, and may take additional actions as appropriate. 
 
Accordingly, for purposes of B above, if a clinical laboratory or commercial manufacturer is 
listed on FDAs website as having provided notification under the FDA guidance, it can 
reasonably be assumed that the laboratory or manufacturer has requested or intends to request an 
EUA, except for laboratory-developed serology tests (as an EUA request is not currently 
expected in that case).  Therefore, plans and issuers must cover in vitro diagnostic tests for 
COVID-19 that are included on this list.  In addition, a plan or issuer may take reasonable steps 
to verify that a test offered by a developer meets the statutory criteria outlined in B.  For 
example, a plan or issuer may request that a laboratory or commercial manufacturer provide 
documentation, such as a copy of the EUA request or pre-EUA submitted to FDA, to 
demonstrate that it has requested or intends to request an EUA.  These requests will not be 
considered to violate FFCRA section 6001s prohibition on medical management requirements 
as long as they are reasonable and necessary to verify that a COVID-19 test meets the statutory 
criteria. 
 
For purposes of C above, states and territories may authorize laboratories within that state or 
territory to develop and perform a test for COVID-19, as outlined in FDA guidance.  States and 
territories that have notified FDA that they choose to use this flexibility are listed at 
https://www.fda.gov/medical-devices/emergency-situations-medical-devices/faqs-diagnostic-
testing-sars-cov-2#offeringtests. 
 
For purposes of D above, no other tests have been specified in guidance by the Secretary of HHS 
at this time. 
 
Q3.  In FAQs Part 42, the Departments clarified that coverage for certain items and 
services must be provided consistent with the requirements of section 6001 of the FFCRA 
when medically appropriate for the individual, as determined by the individuals 
attending health care provider.  How should plans and issuers determine if a provider is 
the attending health care provider? 
 
Given the critical importance of expanding the availability of COVID-19 testing through safe 
and accurate tests to combat the COVID-19 pandemic, the Departments clarify that a health care 
provider need not be directly responsible for providing care to the patient to be considered an 
attending provider, as long as the provider makes an individualized clinical assessment to 
5  determine whether the test is medically appropriate for the individual in accordance with current 
accepted standards of medical practice.  Therefore, an attending provider for purposes of section 
6001 of the FFCRA is an individual who is licensed (or otherwise authorized) under applicable 
law, who is acting within the scope of the providers license (or authorization), and who is 
responsible for providing care to the patient.  As stated in FAQs Part 42, a plan, issuer, hospital, 
or managed care organization is not an attending provider.11 
 
Q4.  Are plans and issuers required to cover COVID-19 tests intended for at-home testing 
under section 6001 of the FFCRA?  
 
Yes.  COVID-19 tests intended for at-home testing12 (including tests where the individual 
performs self-collection of a specimen at home) must be covered, when the test is ordered by an 
attending health care provider who has determined that the test is medically appropriate for the 
individual based on current accepted standards of medical practice and the test otherwise meets 
the statutory criteria in section 6001(a)(1) of the FFCRA.  Consistent with section 6001 of the 
FFCRA, this coverage must be provided without imposing any cost-sharing requirements, prior 
authorization, or other medical management requirements. 
 
Q5.  Is COVID-19 testing for surveillance or employment purposes required to be covered 
under section 6001 of the FFCRA?    
 
No.  Section 6001 of the FFCRA requires coverage of items and services only for diagnostic 
purposes as outlined in this guidance.  Clinical decisions about testing are made by the 
individuals attending health care provider and may include testing of individuals with signs or 
symptoms compatible with COVID-19, as well as asymptomatic individuals with known or 
suspected recent exposure to SARS-CoV-2, that is determined to be medically appropriate by the 
individuals health care provider, consulting CDC guidelines as appropriate.13  However, testing 
conducted to screen for general workplace health and safety (such as employee return to work 
programs), for public health surveillance for SARS-CoV-2, or for any other purpose not 
primarily intended for individualized diagnosis or treatment of COVID-19 or another health 
condition is beyond the scope of section 6001 of the FFCRA. 
 
                                                           
11 This guidance supersedes the definition of an attending provider in FAQs Part 42, footnote 16, which stated that 
[a]n attending provider means an individual who is licensed under applicable state law, who is acting within the 
scope of the providers license, and who is directly responsible for providing care to a patient. 
12 On April 20, 2020, the FDA authorized the first COVID-19 test for home collection of specimens to be sent to a 
laboratory for processing and test reporting.  See U.S. Food and Drug Administration, Letter to Brian Krueger, 
Ph.D., Laboratory Corporation of America, Granting EUA Amendments (Apr. 20, 2020), available at 
https://www.fda.gov/media/136148/download.  However, as of the publication of this document, the FDA has not 
authorized any COVID-19 test to be completely used and processed at home. 
13 See Centers for Disease Control and Prevention, Overview of Testing for SARS-CoV-2 (June 13, 2020), available 
at https://www.cdc.gov/coronavirus/2019-nCoV/hcp/clinical-criteria.html. 
6  Q6.  If an individual receives multiple diagnostic tests for COVID-19, are plans and issuers 
required to cover each test, as well as other applicable items and services? 
 
Yes.  The coverage required under section 6001 of the FFCRA for items and services described 
in section 6001(a) of the FFCRA is not limited with respect to the number of diagnostic tests for 
an individual, provided that the tests are diagnostic and medically appropriate for the individual, 
as determined by an attending health care provider in accordance with current accepted standards 
of medical practice.14  Although plans and issuers may not impose prior authorization or other 
medical management requirements to deny coverage for individuals who are tested multiple 
times, providers are urged to consult guidance issued by the CDC, as well as state, tribal, 
territorial, and local health departments or professional societies, when determining whether 
diagnostic testing is appropriate for a particular individual.15 
 
Q7.  If a facility fee is charged for a visit that results in an order for or administration of a 
COVID-19 diagnostic test, must the plan or issuer also cover the facility fee without 
imposing cost-sharing requirements? 
 
Yes, to the extent the facility fee relates to the furnishing or administration of a COVID-19 test 
or to the evaluation of an individual to determine the individuals need for testing. 
 
Section 6001(a)(2) of the FFCRA requires plans and issuers to provide coverage for items and 
services furnished to an individual during health care provider office visits (including in-person 
visits and telehealth visits), urgent care center visits, and emergency room visits that result in an 
order for or administration of an in vitro diagnostic product, but only to the extent that the items 
and services relate to the furnishing or administration of the product or to the evaluation of the 
individual for purposes of determining the need of the individual for that product.  A facility fee 
is a fee for the use of facilities or equipment an individuals provider does not own or that are 
owned by a hospital.  Therefore, to the extent a facility fee is assessed in relation to items or 
services required to be covered under section 6001, the plan or issuer must provide coverage for 
the facility fee.16  Consistent with section 6001 of the FFCRA, this coverage must be provided 
without imposing any cost-sharing requirements, prior authorization, or other medical 
management requirements. 
 
For example, if an individual is treated in the emergency room and the attending provider orders 
a number of services to determine whether a COVID-19 diagnostic test is appropriate, such as 
diagnostic test panels for influenza A and B and respiratory syncytial virus, as well as a chest x-
                                                           
14 Since the Departments are not aware of any professional society recommendations for confirmatory or repeat 
testing on the same sample, the Departments expect plans and issuers to be billed once per sample. 
15 See Centers for Disease Control and Prevention, Overview of Testing for SARS-CoV-2 (June 13, 2020), available 
at https://www.cdc.gov/coronavirus/2019-nCoV/hcp/clinical-criteria.html.  
16 Section 6001 of the FFCRA does not preempt state laws that prohibit providers from billing facility fees, or 
require coverage of facility fees for in-network providers, if the plan and issuer and the provider have entered into a 
contractual arrangement under which the plan or issuer does not pay facility fees for any service furnished by the in-
network provider. 
7  ray, and ultimately orders a COVID-19 test, the plan or issuer must cover those related items and 
services without cost sharing, prior authorization, or other medical management requirements, 
including any physician fee charged to read the x-ray and any facility fee assessed in relation to 
those items and services. 
 
Section 3202 of the CARES Act 
 
Q8.  Do the reimbursement requirements of section 3202(a) of the CARES Act apply to any 
items and services other than diagnostic testing for COVID-19? 
 
No.  Section 3202(a) of the CARES Act describes the amount a plan or issuer must reimburse a 
provider for COVID-19 testing, but does not address the reimbursement rate for any other items 
and services. 
 
Q9.  Does section 3202 of the CARES Act protect participants, beneficiaries, and enrollees 
from balance billing for a COVID-19 diagnostic test? 
 
The Departments read the requirement to provide coverage without cost sharing in section 6001 
of the FFCRA, together with section 3202(a) of the CARES Act establishing a process for setting 
reimbursement rates, as intended to protect participants, beneficiaries, and enrollees from being 
balance billed for an applicable COVID-19 test.  Section 3202(a) contemplates that a provider of 
COVID-19 testing will be reimbursed either a negotiated rate or an amount that equals the cash 
price for such service that is listed by the provider on a public website.  In either case, the 
amount the plan or issuer reimburses the provider constitutes payment in full for the test, with no 
cost sharing to the individual or other balance due.  Therefore, the statute generally precludes 
balance billing for COVID-19 testing.  However, section 3202(a) of the CARES Act does not 
preclude balance billing for items and services not subject to section 3202(a), although balance 
billing may be prohibited by applicable state law and other applicable contractual agreements.17 
 
Q10.  How do the requirements of section 3202(a)(2) of the CARES Act interact with state 
balance billing laws regarding reimbursement for items and services furnished by out-of-
network providers or providers that do not have a negotiated rate with a plan or issuer for 
COVID-19 tests? 
 
Section 3202(a)(2) of the CARES Act provides that, if a plan or issuer does not have a negotiated 
rate with a provider of COVID-19 diagnostic testing, the plan or issuer shall reimburse the 
provider in an amount that equals the cash price for such service as listed by the provider on a 
                                                           
17 See e.g., the terms and conditions for certain payments for provider relief (Provider Relief Fund) under Division B 
of Public Law 116-136 (providing that, as a condition of accepting a payment from the Provider Relief Fund for all 
care for a presumptive or actual case of COVID-19, a recipient certifies that it will not seek to collect from the 
patient out-of-pocket expenses that are greater than what the patient would have otherwise been required to pay if 
the care had been provided by an in-network provider). See Department of Health and Human Services, Provider 
Relief Fund Payments Terms and Conditions, available at https://www.hhs.gov/sites/default/files/relief-fund-
payment-terms-and-conditions.pdf. 
8  public internet website, or the plan or issuer may negotiate a rate with the provider that is lower 
than the cash price.  Plans and issuers that do not already have a negotiated rate with a provider 
may nevertheless seek to negotiate to determine a rate, and state laws governing reimbursements 
may apply.  For example, many states have balance billing laws that establish dispute resolution 
processes for issuers and providers to determine reimbursement rates for certain items and 
services.  Such dispute resolution processes would continue to apply in these states to the issuers 
and providers that do not already have a negotiated rate.  Additionally, to the extent that a state 
law does not prevent the application of the requirements of section 3202(a) of the CARES Act, 
the state law is not preempted and continues to apply. 
 
Q11.  How should plans and issuers determine a reimbursement rate for providers of 
COVID-19 testing if they do not have a negotiated rate with the provider and the provider 
has not made available on a public internet website the cash price of a COVID-19 
diagnostic test, as required by section 3202(b) of the CARES Act? 
 
The requirement imposed by section 3202(a) of the CARES Act to reimburse the provider an 
amount that equals the cash price of a COVID-19 test is contingent upon the provider making 
public the cash price for the test, as required by section 3202(b) of the CARES Act.  If the 
provider has not complied with this requirement, and the plan or issuer does not have a 
negotiated rate with the provider, the plan or issuer may seek to negotiate a rate with the provider 
for the test.  However, section 3202(a) is silent with respect to the amount to be reimbursed for 
COVID-19 testing in circumstances where the provider has not made public the cash price for a 
test and the plan or issuer and the provider cannot agree upon a rate that the provider will accept 
as payment in full for the test.  The Departments note that section 3202(b) of the CARES Act 
grants the Secretary of HHS authority to impose civil monetary penalties on any provider of a 
diagnostic test for COVID-19 that does not comply with the requirement to publicly post the 
cash price for the COVID-19 diagnostic test on the providers website and has not completed a 
corrective action plan, in an amount not to exceed $300 per day that the violation is ongoing.18 
 
If the method for determining reimbursement for out-of-network services (or services for which 
there is no negotiated rate) is governed by applicable state law, then state law continues to apply 
as described in Q10 above. 
 
Q12.  If an individual receives a COVID-19 test in an emergency department of a hospital 
that is out-of-network, how do the requirements of section 3202(a) of the CARES Act 
interact with PHS Act section 2719A? 
 
Under PHS Act section 2719A and its implementing regulations, non-grandfathered group health 
plans and health insurance issuers offering non-grandfathered group or individual health 
insurance coverage cannot impose cost sharing (expressed as a copayment amount or 
                                                           
18 See also Centers for Medicare & Medicaid Services, Price Transparency: Requirements for Providers to Make 
Public Cash Prices for COVID-19 Diagnostic Testing (May 12, 2020), available at 
https://www.cms.gov/files/document/covid-ffs-price-transparency-faqs.pdf. 
9  coinsurance rate) on out-of-network emergency services in a greater amount than what is 
imposed for in-network emergency services.  Additionally, the Departments regulations provide 
that a plan or issuer satisfies the cost-sharing limitations in the statute if it provides benefits for 
out-of-network emergency services in an amount at least equal to the greatest of the following 
three amounts (adjusted for in-network cost-sharing requirements): (1) the median amount 
negotiated with in-network providers for the emergency service; (2) the amount for the 
emergency service calculated using the same method the plan generally uses to determine 
payments for out-of-network services (such as the usual, customary, and reasonable amount); or 
(3) the amount that would be paid under Medicare for the emergency service (collectively, 
minimum payment standards).19  The minimum payment standards do not prohibit a group health 
plan or health insurance issuer from paying an amount for an emergency service that is greater 
than the amounts specified in the regulations. 
 
Because the Departments interpret the provisions of section 3202 of the CARES Act as 
specifying a rate that generally protects participants, beneficiaries, and enrollees from balance 
billing for a COVID-19 test (see Q9 above), the requirement to pay the greatest of three amounts 
under the regulations implementing section 2719A of the PHS Act is superseded by the 
requirements of section 3202(a) of the CARES Act with regard to COVID-19 diagnostic tests 
that are out-of-network emergency services.  For these services, the plan or issuer must 
reimburse an out-of-network provider of COVID-19 testing an amount that equals the cash price 
for such service that is listed by the provider on a public website, or the plan or issuer may 
negotiate a rate that is lower than the cash price. 
 
For all other out-of-network emergency services, which are not subject to the requirements of 
section 3202(a) (see Q8 above), the minimum payment standards under section 2719A of the 
PHS Act continue to apply. 
 
Notice Requirements 
 
Q13.  In FAQs Part 42, the Departments announced temporary enforcement relief that 
allows plans and issuers to make changes to coverage to increase benefits, or reduce or 
eliminate cost sharing, for the diagnosis and treatment of COVID-19 or for telehealth and 
other remote care services more quickly than they would otherwise be able to under 
current law.20  May a plan or issuer also revoke these changes upon the expiration of the 
                                                           
19 26 CFR 54.9815-2719A(b)(3); 29 CFR 2590.715-2719A(b)(3); 45 CFR 147.138(b)(3). 
20 With respect to any change that adds benefits, or reduces or eliminates cost-sharing requirements, for the 
diagnosis and treatment of COVID-19 or telehealth and other remote care services, the Departments will not enforce 
requirements that generally require plans and issuers to provide 60 days advance notice of a material modification 
to the terms of the plan or coverage.  However, under the enforcement relief policy, a plan or issuer must provide 
notice of the changes as soon as reasonably practicable.  This non-enforcement relief applies with respect to changes 
made during the period in which a public health emergency declaration under section 319 of the PHS Act related to 
COVID-19 or a national emergency declaration under the National Emergencies Act related to COVID-19 is in 
effect.  See FAQs Part 42, Q9 and Q14, (Apr. 11, 2020), available at 
https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/faqs/aca-part-42.pdf and 
https://www.cms.gov/files/document/FFCRA-Part-42-FAQs.pdf. 
10  public health emergency related to COVID-19 without satisfying advance notice 
requirements?   
 
Section 2715(d)(4) of the PHS Act and final rules issued by the Departments regarding the 
Summary of Benefits and Coverage (SBC) provide that if a plan or issuer makes a material 
modification (as defined under section 102 of the Employee Retirement Income Security Act 
(ERISA)) in any of the terms of the plan or coverage that would affect the content of the SBC, 
that is not reflected in the most recently provided SBC, and that occurs other than in connection 
with a renewal or reissuance of coverage, the plan or issuer must provide notice of the 
modification not later than 60 days prior to the date on which the modification will become 
effective.  In FAQs Part 42, Q9 and Q14, the Departments announced temporary enforcement 
relief that generally applies with respect to changes made to increase benefits, or reduce or 
eliminate cost-sharing requirements, for the diagnosis and/or treatment of COVID-19 and 
telehealth or other remote care services during the public health emergency or national 
emergency declaration period related to COVID-19. 
   
If a plan or issuer reverses these changes once the COVID-19 public health emergency or 
national emergency declaration is no longer in effect, the Departments will consider a plan or 
issuer to have satisfied its obligation to provide advance notice of a material modification under 
section 2715(d)(4) of the PHS Act and its implementing regulations with respect to a participant, 
beneficiary, or enrollee if the plan or issuer had previously notified the participant, beneficiary, 
or enrollee of the general duration of the additional benefits coverage or reduced cost sharing 
(such as, that the increased coverage applies only during the COVID-19 public health 
emergency) or notifies the participant, beneficiary, or enrollee of the general duration of the 
additional benefits coverage or reduced cost sharing within a reasonable timeframe in advance of 
the reversal of the changes.21 
 
Telehealth and Other Remote Care Services 
 
Q14.  In light of the COVID-19 pandemic, may a large employer offer coverage only for 
telehealth and other remote care services to employees who are not eligible for any other 
group health plan offered by the employer? 
 
Yes.  In general, a plan, fund, or program established or maintained by an employer (or 
employee organization) that provides medical care (including telehealth or other remote cares 
services) to employees or their dependents is a group health plan subject to federal requirements 
applicable to group health plans.  Nonetheless, in light of the critical need to minimize the risk of 
                                                           
21 The DOL has issued guidance providing additional time to furnish notices, disclosures, and other documents 
required by provisions of Title I of ERISA that would be required to be furnished between March 1, 2020, and 60 
days after the announced end of the COVID-19 National Emergency or such other date announced by DOL in a 
future notice, if the plan and responsible fiduciary act in good faith and furnish the notice, disclosure, or document 
as soon as administratively practicable under the circumstances. See EBSA Disaster Relief Notice 2020-01 (Apr. 28, 
2020), available at https://www.dol.gov/agencies/ebsa/employers-and-advisers/plan-administration-and-
compliance/disaster-relief/ebsa-disaster-relief-notice-2020-01. 
11  exposure to and community spread of SARS-CoV-2, for the duration of any plan year beginning 
before the end of the public health emergency related to COVID-19, the Departments are 
providing relief for a group health plan (and health insurance coverage offered in connection 
with a group health plan) that solely provides benefits for telehealth or other remote care services 
from the group market reforms under part 7 of ERISA, title XXVII of the PHS Act, and chapter 
100 of the Internal Revenue Code (the Code), except as specified below.  This relief is limited to 
telehealth and other remote care service arrangements that are sponsored by a large employer (as 
defined under section 2791(e)(2) of the PHS Act) and that are offered only to employees (or their 
dependents) who are not eligible for coverage under any other group health plan offered by that 
employer. 
 
Under this temporary relief, the Departments will continue to apply otherwise applicable federal 
non-discrimination standards.  The specified market reforms that these arrangements must 
continue to satisfy are the following provisions of the PHS Act (and corresponding provisions of 
ERISA and the Code): 
 
  Section 2704 (relating to prohibition of pre-existing condition exclusions or other 
discrimination based on health status); 
  Section 2705 (relating to prohibition of discrimination against individual participants 
and beneficiaries based on health status); 
  Section 2712 (relating to prohibition of rescissions); and 
  Section 2726 (relating to parity in mental health or substance use disorder benefits). 
 
HHS encourages states to take a similar approach and will not consider a state to have failed to 
substantially enforce applicable PHS Act requirements if it takes such an approach. 
 
Grandfathered Health Plans 
 
Section 1251 of the Patient Protection and Affordable Care Act (PPACA) provides that 
grandfathered health plans are subject to only certain provisions of PPACA, for as long as they 
maintain their status as grandfathered health plans.  Implementing regulations issued by the 
Departments specify certain changes to the terms of a group health plan or health insurance 
coverage offered in the group or individual market that will cause the plan or coverage to cease 
to be a grandfathered health plan.  Among other changes that could cause a loss of grandfather 
status, a plan or coverage will generally lose its grandfather status if it eliminates all or 
substantially all benefits to diagnose or treat a particular condition or increases cost-sharing 
requirements above certain thresholds, as compared to the terms of the plan or coverage that 
were in effect on March 23, 2010.22 
 
 
                                                           
22 26 CFR 54.9815-1251(g)(i) and (ii); 29 CFR 2590.715.1251(g)(i) and (ii); 45 CFR 147.140(g)(i) and (ii). 
12  Q15.  If a grandfathered group health plan or issuer of grandfathered group or individual 
health insurance coverage adds benefits, or reduces or eliminates cost-sharing 
requirements, for the diagnosis and treatment of COVID-19 or for telehealth and other 
remote care services during the public health or national emergency period related to 
COVID-19, will the plan or coverage lose its grandfather status solely because it later 
reverses these changes upon the expiration of the COVID-19 emergency period? 
 
No.  In general, for purposes of determining whether changes to the terms of a plan or coverage 
would cause a loss of grandfather status under regulations issued by the Departments, the revised 
terms are compared to the terms that were in effect as of March 23, 2010.  To the extent that a 
plan or issuer added benefits or reduced or eliminated cost sharing pursuant to the Departments 
safe harbor outlined in FAQs Part 42, Q9 and Q14, only for the period in which a public health 
emergency or national emergency related to COVID-19 is in effect, the plan or coverage would 
not lose its grandfather status solely because these changes are later reversed (which could 
involve an elimination of all or substantially all benefits to diagnose or treat a particular 
condition or increases in cost-sharing requirements) and the terms of the plan or coverage that 
were in effect prior to the applicable emergency period are restored. 
 
Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA) 
 
In general, in the case of a group health plan or health insurance issuer offering group or 
individual health insurance coverage that provides both medical/surgical benefits and mental 
health or substance use disorder (MH/SUD) benefits, MHPAEA requires that the financial 
requirements (such as coinsurance and copays) and quantitative treatment limits (such as visit 
limits) imposed on MH/SUD benefits cannot be more restrictive than the predominant financial 
requirements and treatment limitations that apply to substantially all medical/surgical benefits in 
a particular benefit classification.23 
 
A financial requirement or quantitative treatment limitation is considered to apply to 
substantially all medical/surgical benefits in a classification if it applies to at least 2/3 of all 
medical/surgical benefits in the classification.24  If it does not apply to at least 2/3 of 
medical/surgical benefits, it cannot be applied to MH/SUD benefits in that classification.  If the 
financial requirement or quantitative treatment limitation applies to at least 2/3 of 
medical/surgical benefits, the level (such as 80% or 70% coinsurance) of the financial 
requirement or quantitative treatment limitation that may be applied to MH/SUD benefits in a 
classification may not be more restrictive than the predominant level that applies to 
medical/surgical benefits (defined as the level that applies to more than one half of 
                                                           
23 The six classifications of benefits defined in final rules implementing MHPAEA are: (1) inpatient, in-network; (2) 
inpatient, out-of-network; (3) outpatient, in-network; (4) outpatient, out-of-network; (5) emergency care; and (6) 
prescription drugs. 26 CFR 54.9812-1(c)(2)(ii)(A)(1)-(6); 29 CFR 2590.712(c)(2)(ii)(A)(1)-(6); 45 CFR 
146.136(c)(2)(ii)(A)(1)-(6) and 147.160. 
24 26 CFR 54.9812-1(c)(3)(i)(A); 29 CFR 2590.712(c)(3)(i)(A); 45 CFR 146.136(c)(3)(i)(A) and 147.160. 
13  medical/surgical benefits subject to the requirement or limitation in the classification).25  In 
performing these calculations, the determination of the portion of medical/surgical benefits 
subject to the financial requirement or quantitative treatment limitation is generally based on the 
dollar amount of all plan payments for medical/surgical benefits in the classification expected to 
be paid under the plan for the plan year.  A plan or issuer is not required to perform the parity 
analysis each plan year unless there is a change in plan benefit design, cost-sharing structure, or 
utilization that would affect a financial requirement or quantitative treatment limitation within a 
classification (or sub-classification).26 
 
Q16.  When performing the substantially all and predominant tests for financial 
requirements and quantitative treatment limitations under the MHPAEA regulations, may 
plans and issuers disregard benefits for items and services required to be covered without 
cost sharing under section 6001 of the FFCRA? 
 
Yes.  The coverage requirements of section 6001 of the FFCRA went into effect immediately 
upon enactment of the FFCRA and apply with respect to items and services furnished only while 
the public health emergency related to COVID-19 is in effect.  In consideration of the temporary 
nature of these requirements, and given that plans and issuers were not able to anticipate these 
requirements when designing their plans and coverage, the Departments will temporarily 
exercise enforcement discretion under which the Departments will not take enforcement action 
against any plan or issuer that disregards benefits for the items and services that are covered 
without cost sharing under section 6001 of the FFCRA for purposes of the substantially all and 
predominant tests for financial requirements and quantitative treatment limitations. 
 
HHS encourages states to adopt a similar approach with respect to health insurance issuers 
offering coverage in the group and individual markets.  Under this temporary exercise of 
enforcement discretion, HHS also will not consider a state to have failed to substantially enforce 
MHPAEA and its implementing regulations insofar as the state adopts such an approach for plan 
years with respect to which section 6001 applies. 
 
The Departments remain committed to enforcement of MHPAEA and will take action as 
appropriate to the extent violations occur that are not within this limited exercise of enforcement 
discretion. 
 
Wellness Programs   
 
Under PHS Act section 2705, ERISA section 702, Code section 9802, and the Departments 
implementing regulations, plans and issuers are generally prohibited from discriminating against 
participants, beneficiaries, and individuals in eligibility, benefits, or premiums based on a health 
                                                           
25 26 CFR 54.9812-1(c)(3)(i)(B); 29 CFR 2590.712(c)(3)(i)(B); 45 CFR 146.136(c)(3)(i)(B) and 147.160. 
26 78 FR 68240, 68243 (Nov. 13, 2013). 
14  factor.27  With respect to group health plans, an exception to this general prohibition allows 
premium discounts, rebates, or modification of otherwise applicable cost-sharing requirements 
(including copayments, deductibles, or coinsurance) in return for adherence to certain programs 
of health promotion and disease prevention, commonly referred to as wellness programs. 
 
On June 3, 2013, the Departments issued final regulations that address the requirements for 
wellness programs provided in connection with group health plans.28  These regulations include 
certain requirements for health-contingent wellness programs, which are defined as any 
program that requires an individual to satisfy a standard related to a health factor to obtain a 
reward (or requires an individual to undertake more than a similarly situated individual based on 
a health factor in order to obtain the same reward).  Among other requirements, a health-
contingent wellness program must provide a reasonable alternative standard (or waiver of the 
otherwise applicable standard) for obtaining any reward to individuals for whom it is 
unreasonably difficult due to a medical condition, or medically inadvisable, to satisfy the 
otherwise applicable standard.29 
 
Q17.  May a plan or issuer waive a standard for obtaining a reward (including any 
reasonable alternative standard) under a health-contingent wellness program if 
participants or beneficiaries are facing difficulty in meeting the standard as a result of 
circumstances related to COVID-19? 
 
Yes.  Plans and issuers are permitted to waive a standard (including a reasonable alternative 
standard) for obtaining a reward under a health-contingent wellness program.  However, to the 
extent the plan or issuer waives a wellness program standard as a result of the COVID-19 public 
health emergency, the waiver must be offered to all similarly situated individuals, as described in 
the implementing regulations.30 
 
                                                           
27 The Health Insurance Portability and Accountability Act of 1996 (HIPAA) nondiscrimination provisions and the 
implementing regulations published by the Departments on December 13, 2006 (the 2006 HIPAA regulations) set 
forth eight health status-related factors, which the 2006 HIPAA regulations refer to as health factors for 
simplicity.  Under the statute and the regulations, the eight health factors are health status, medical condition 
(including both physical and mental illnesses), claims experience, receipt of health care, medical history, genetic 
information, evidence of insurability (including conditions arising out of acts of domestic violence), and disability.  
71 FR 75014, 75030 (Dec. 13, 2006).  In the Departments view, [t]hese terms are largely overlapping and, in 
combination, include any factor related to an individuals health.  66 FR 1378, 1379 (Jan. 8, 2001). 
28 See 78 FR 33158 (Jun. 3, 2013).  These regulations update the 2006 HIPAA regulations.  The PPACA amended 
the statutory nondiscrimination and wellness provisions to in large part reflect the 2006 HIPAA regulations 
regarding wellness programs. 
29 26 CFR 54.9802-1(f)(3)(iv) and (f)(4)(iv); 29 CFR 2590.702(f)(3)(iv) and (f)(4)(iv); 45 CFR 146.121(f)(3)(iv) 
and (f)(4)(iv). 
30 26 CFR 54.9802-1(d); 29 CFR 2590.702(d); 46 CFR 146.121(d). 
15  Individual Coverage Health Reimbursement Arrangements 
 
Individual coverage health reimbursement arrangements are a new form of health reimbursement 
arrangement (HRA) that provide employers with an alternative to offering traditional group 
health plan coverage, subject to certain conditions.  An individual coverage HRA reimburses 
employees for their medical expenses (and sometimes their family members medical care 
expenses), up to a maximum dollar amount that the employer makes available each year.  
Employees must be enrolled in individual health insurance (or Medicare Parts A and B, or Part 
C) for each month the employee (or the employees family member) is covered by the individual 
coverage HRA.  The individual coverage HRA is required to provide employees with a notice, 
generally at least 90 days before the start of the plan year,31 that includes important information 
about requirements for individual coverage HRAs, the terms of the HRA, and certain 
consequences of accepting or not accepting the individual coverage HRA, among other 
information.32 
 
On April 28, 2020, DOL released EBSA Disaster Relief Notice 2020-01 (EBSA Notice 2020-
01),33 which extends the time for plan officials impacted by the COVID-19 outbreak to furnish 
certain notices and disclosures required by ERISA so long as they make a good faith effort to 
furnish the documents as soon as administratively practicable under the circumstances.34  HHS 
concurred with that relief and is adopting a temporary policy of relaxed enforcement that is 
consistent with that relief with respect to non-Federal governmental plans, Small Business 
Health Options Programs (SHOPs), health insurance issuers offering coverage in connection 
with group health plans, and their participants and beneficiaries covered by these arrangements 
under applicable provisions of the PHS Act.35 
 
Under EBSA Notice 2020-01, an individual coverage HRA notice that would otherwise be 
required to be furnished between March 1, 2020, and 60 days after the announced end of the 
COVID-19 National Emergency, generally may be furnished as soon as administratively 
practicable under the circumstances.  The question below addresses issues employers may want 
                                                           
31 For participants not eligible to participate at the beginning of the plan year (or not eligible when the notice is 
otherwise provided to plan participants), the notice must be provided by no later than the date on which the HRA 
may first take effect for the participant. 26 CFR 54.9802-4(c)(6)(i); 29 CFR 2590.702-2(c)(6)(i); 45 CFR 
146.143(c)(6)(i). 
32 A model notice can be found at https://www.dol.gov/sites/dolgov/files/ebsa/laws-and-regulations/rules-and-
regulations/completed-rulemaking/1210-AB87/individual-coverage-model-notice.pdf and 
https://www.cms.gov/files/document/hra-model-notice.pdf. 
33 See EBSA Disaster Relief Notice 2020-01 (Apr. 28, 2020), available at 
https://www.dol.gov/agencies/ebsa/employers-and-advisers/plan-administration-and-compliance/disaster-
relief/ebsa-disaster-relief-notice-2020-01. 
34 The guidance specifies that good faith acts include use of electronic alternative means of communicating with 
plan participants and beneficiaries who the plan fiduciary reasonably believes have effective access to the electronic 
means of communication, including email, text messages, and continuous access websites. 
35 Centers for Medicare & Medicaid Services, Insurance Standards Bulletin Series  INFORMATION: Temporary 
Period of Relaxed Enforcement of Certain Timeframes Related to Group Market Requirements under the Public 
Health Service Act in Response to the COVID-19 Outbreak (May 14, 2020), available at 
https://www.cms.gov/files/document/Temporary-Relaxed-Enforcement-Of-Group-Market-Timeframes.pdf. 
16  to consider if they are not able between March 1, 2020, and 60 days after the announced end of 
the COVID-19 national emergency to provide the notice 90 days in advance of the plan year or 
when otherwise required to provide such notice. 
 
Q18.  What are the potential consequences of delaying the individual coverage HRA notice 
to the extent permitted by EBSA Notice 2020-01? 
 
Because individual coverage HRAs are different from traditional group health plans in many 
respects, the individual coverage HRA regulations require employers to provide employees with 
certain information to help employees understand what actions they must take to accept the offer 
of the individual coverage HRA, the potential effect that the offer of and enrollment in the 
individual coverage HRA might have on their eligibility for the premium tax credit, and the 
terms of the individual coverage HRA offer. 
 
Requirement to Enroll in Individual Health Insurance Coverage (or Medicare).  Individuals 
must be enrolled in individual health insurance coverage (or Medicare Parts A and B, or Part C) 
for each month during which they are covered by an individual coverage HRA.36  Individuals 
cannot receive reimbursement from their individual coverage HRA for medical care expenses 
that were incurred during a month when they were not enrolled in such coverage, and must 
forfeit their individual coverage HRA if they are not enrolled in such coverage.  Employers 
should ensure notices are provided with sufficient time to allow individuals to weigh their 
coverage options and enroll in individual health insurance coverage. 
 
The individual coverage HRA notice provides individuals with important information about how 
to enroll in individual health insurance coverage through an open enrollment or special 
enrollment period for individuals who newly gain access to an individual coverage HRA.37  An 
individual to whom this special enrollment period applies generally has 60 days before the first 
day on which coverage for the individual coverage HRA can take effect to select an individual 
health insurance plan.38 
 
Impact on Eligibility for the Premium Tax Credit.  The offer or acceptance of an individual 
coverage HRA may have consequences for eligibility for the premium tax credit available to 
qualified individuals purchasing individual health insurance coverage offered through the Health 
Insurance Marketplaces.39  The individual coverage HRA notice includes important information 
to help employees understand this.  It also includes the information consumers need to present to 
a Marketplace when applying for advance payments of the premium tax credits, or to verify 
eligibility for a special enrollment period. 
 
                                                           
36 26 CFR 54.9802-4(c)(1)(i); 29 CFR 2590.702-2(c)(1)(i); 45 CFR 146.123(c)(1)(i). 
37 45 CFR 155.420(d)(14). This special enrollment period also applies to individuals who are newly provided a 
qualified small employer health reimbursement arrangement (QSEHRA). 
38 45 CFR 155.420(c)(3). 
39 84 FR 28888, 28943 (Jun. 20, 2019). 
17  The Departments recognize that some employers are considering offering an individual coverage 
HRA for the first time.  The Departments encourage employers affected by the COVID-19 
pandemic to consider whether they can provide the individual coverage HRA notice at least early 
enough in advance of the first day on which the individual coverage HRA may take effect so that 
eligible employees have sufficient time to read and understand the notice, make an informed 
decision whether or not to enroll in the individual coverage HRA, and exercise their special 
enrollment right to individual health insurance coverage so that the coverage would start no later 
than the first day of the individual coverage HRA plan year.  
18