DEPARTMENT OF HEALTH & HUMAN SERVICES 	 Office of Inspector General 
Washington, D.C. 20201 
APR 08 2010 

TO:  Charlene Frizzera 
Acting Administrator 
Centers for Medicare & Medicaid Services 
FROM:  Stuart Wright 
Deputy Inspector General 
for Evaluation and Inspections 
SUBJECT: 	 Memorandum Report:  Medicare Paymentsfor Medical Equipment and Supply 
Claims With Identical Referring Physician and Supplier National Provider 
Identifiers,OEI-04-1O-00110 
This memorandum report provides information on Medicare payments for medical equipment 
and supply claims with identical national provider identifiers (NPI) for the referring physician 
and the supplier that provided the equipment or supplies. l  The Centers for Medicare & Medicaid 
Services (CMS) began requiring suppliers to include NPls for the supplier and the referring 
physician on Medicare claims on May 23,2008.2  However, CMS instituted a temporary 
provision allowing suppliers to use their own NPls in the field required for the referring 
physician NPI ifthey cannot obtain it.3, 4  We identified payments for claims for which suppliers 
used their own NPls in place ofthe referring physician NPI from the date the requirement went 
into effect (May 23,2008) through September 30,2009.  This review is a followup to a February 
2009 Office of Inspector General (OIG) report that noted that the temporary provision represents 
a claims-processing vulnerability and recommended that CMS determine the earliest date to end 
1 The referring physician is the person who ordered the medical equipmentand/or supplies. "Referring physician" 

includes any practitioner who is eligible to order medical equipment and supplies for Medicare beneficiaries, 

including physician assistants and nurse practitioners. 

2 According to the fmal rule at 69 Fed. Reg. 3434 (Jan. 23,2004), May 23,2007, is the compliance deadline. 

However, eMS issued guidance stating that, through May 23,2008, eMS will not impose penalties on covered 

entities, including suppliers, if they act in good faith to come into compliance and implement contingency plans. 

eMS Release, Guidance on Compliance with HIPAA National Provider Identifier (NPI) Rule After the 

May 23,2007, Implementation Deadline, April 2, 2007. 

3  eMS, Medicare Program Integrity Manual, ch. 14,  14.5.  Accessed at 

http://w\yF.cms.hhs.gov/manuals/downloads/pim83cI4.pdf on February II, 2010. 

4 eMS, The NPI is here.  The NPI is now.  Are you using it?  June 2, 2008.  Accessed at 

http://www.cms.hhs.gov/Nat.ion~J.P..n!...{.~4~11!StandlDownloads/6-June08Message.pdfon June 24, 2008. 

o
EI -04-10-0011 0  Medicare Payments for Claims With Identical Referring Physician and Supplier NPls  Page 2  Charlene Frizzera 
 
 
the provision while maintaining beneficiary access to services.5  On January 3, 2011, CMS 
intends to implement changes to its claims-processing system that will end the temporary 
provision.6  However, the implementation date of these changes has been postponed twice.7  As 
of April 2010, nearly 2 years after the temporary provision was effective, suppliers are still able 
to submit claims without the referring physicians NPI.8 
 
Medicare pays for medical equipment and supplies only when the items are ordered by eligible 
physicians and meet coverage requirements.  However, as a result of CMSs temporary 
provision, we found that Medicare paid a total of $87 million for medical equipment and supply 
claims with identical referring physician and supplier NPIs over approximately 16 months.  
Although these payments were permissible under the temporary provision, they represent a 
potential vulnerability because CMSs claims-processing systems did not verify that the 
equipment and/or supplies associated with these payments were ordered by an eligible physician 
as required.  
 
Medicare payments for medical equipment and supply claims with identical referring physician 
and supplier NPIs were concentrated in certain Healthcare Common Procedure Coding System 
(HCPCS) and geographic locations.  Ten HCPCS codes accounted for half of the $87 million 
that we identified, although Medicare paid for this type of claim under approximately 
1,200 HCPCS codes during the period of our review.  We also found that 10 counties represented 
19 percent of the Medicare payments that we identified nationwide.  In contrast, these  
10 counties represented only 9 percent of Medicare payments for all medical equipment and 
supplies provided during the period of our review.  Three of the 10 counties are among the  
7 areas that the Health Care Fraud Prevention and Enforcement Action Team (HEAT) has 
identified as areas of significant Medicare fraud. 
 
Additionally, 26 percent of suppliers that received Medicare payments for claims with identical 
referring physician and supplier NPIs were paid by Medicare for this type of claim almost 
exclusively.  These suppliers accounted for almost half (48 percent) of the Medicare payments 
we identified.  Fourteen percent of suppliers that received Medicare payments for claims with 
identical referring physician and supplier NPIs submitted this type of claim in all six quarters we 
 
5 Department of Health & Human Services (HHS) OIG, Medicare Payments in 2007 for Medical Equipment and 
Supply Claims With Invalid or Inactive Referring Physician Identifiers, OEI-04-08-00470, February 2009.  
Although that report focused on claims submitted in 2007, it discussed the transition to NPIs, including the         
May 2008 provision allowing suppliers to use their own NPIs. 
6 CMS, Transmittal 643, Change Request 6421, February 26, 2010. 
7 CMS, Active Physician Regulatory Issues Team (PRIT) Issues, CR 6421, Orders for Medicare Services by 
Physicians Not Enrolled in PECOS,  Sept. 28, 2009, modified Feb. 23, 2010.  Accessed at 
https://www.cms.hhs.gov/PRIT/ on March 11, 2010.    The implementation was originally planned for             
January 4, 2010, but was postponed until April 5, 2010, and again until the currently planned date, January 3, 2011. 
8 Ibid.  Testimony of Herb B. Kuhn, CMS Deputy Administrator, on Medicare Payments for Claims With 
Identification Numbers of Dead Doctors Before the Senate Committee on Homeland Security and Governmental 
Affairs Permanent Subcommittee on Investigations, July 9, 2008.  Mr. Kuhn stated that suppliers would be allowed 
to use their own NPIs for a short period of time, but did not indicate a date the provision would be revoked. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 3  Charlene Frizzera 
 
 
reviewed.  These suppliers accounted for more than half (53 percent) of the Medicare payments 
we identified.  Medicare payments for claims with identical referring physician and supplier 
NPIs declined over the first 7 months the temporary provision was effective, but generally 
increased thereafter.   
 
BACKGROUND 
 
Medicare beneficiaries are eligible to receive medical equipment and supplies deemed medically 
necessary by a physician under Medicare Part B coverage.  From the date suppliers were 
required to include their NPIs (May 23, 2008) through September 30, 2009, Medicare paid  
$15 billion for all medical equipment and supply claims.   
 
HEAT Initiative and Strike Force Cities 
In May 2009, HHS and the Department of Justice (DOJ) created HEAT to fight fraud, waste, and 
abuse in Medicare.  The HEAT initiative includes Strike Force Teams operating in cities with 
significant Medicare fraud.  The Strike Force Teams focus on fraudulent activities by medical 
equipment suppliers and other health care providers in cities including Miami, Los Angeles, 
Houston, and Detroit.  Types of fraud committed by these suppliers include billing for medical 
equipment and supplies that were not provided or were medically unnecessary and falsifying 
physician orders for medical equipment.9   
 
Medicare Claims Processing and Provider Identifiers 
Medical equipment suppliers are reimbursed for items that they provide to Medicare 
beneficiaries by submitting claims to the CMS contractors servicing their geographic areas.  
Historically, suppliers and other providers identified themselves on claims using a legacy 
provider identification number.10, 11  Medicare also required suppliers to provide the UPIN of the 
referring physician on claims.12  Medicare payments for medical equipment and supplies are 
authorized only when the items are ordered by eligible physicians and meet coverage 
requirements.   
 
The Administrative Simplification provisions of the Health Insurance Portability and 
Accountability Act of 1996 required the adoption of a standard unique health identifier, and 
CMS adopted the NPI as this new standard.13  Physicians and suppliers were required to apply 
 
9 Ibid. 
10 CMS, MLN Matters Number MM4023.  Accessed at 
http://www.cms.hhs.gov/MLNMattersArticles/downloads/mm4023.pdf on March 12, 2010. 
11 Legacy provider identification numbers include a variety of system identifiers including Online Survey 
Certification and Reporting system numbers, National Supplier Clearinghouse (NSC) numbers, Provider 
Identification Numbers, and Unique Physician Identification Numbers (UPIN). 
12 CMS, Medicare Program Integrity Manual, ch. 14,  14.6 and 14.6.1 (prior to Transmittal 263, Change Request 
6036 (July 25, 2008)). 
13 69 Fed. Reg. 3434 (Jan. 23, 2004). 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 4  Charlene Frizzera 
 
 
for NPIs from CMS to bill Medicare.  CMS began to issue NPIs in May 2005 and began 
accepting them on claims in January 2006.14   
 
As of May 23, 2008, CMS requires suppliers to exclusively use NPIs on Medicare claims.15  In 
addition to their own NPIs, suppliers are required to provide the NPI of the referring physician.  
Some types of medical equipment and supplies may be provided by the referring physician.  In 
these instances, the referring physician and supplier NPIs may be identical on the claim.  
However, CMS has stated that these instances are rare.16  Additionally, CMSs claims-
processing systems do not identify such cases.   
 
When these requirements went into effect on May 23, 2008, CMS noted that a large number of 
claims were rejected because suppliers had not submitted the referring physicians NPIs.  In 
response, CMS instituted a temporary provision that allows suppliers to use their own NPIs if, 
after reasonable effort, they cannot obtain the referring physicians NPI.17, 18   
 
Provider identifiers are valuable program integrity safeguards.  Medicare relies on physicians 
and other health care providers to ensure that beneficiaries receive medically necessary medical 
equipment and/or supplies.  By including the referring physician NPI on a claim, the supplier 
indicates that a physician has ordered the equipment and/or supplies for the beneficiary.  The 
referring physician NPI also enables CMS to determine who ordered the equipment and/or 
supplies as part of any payment reviews and investigations.  The success of these program 
integrity activities may be limited without a referring physician NPI. 
 
CMS plans to implement claims-processing system changes to require medical equipment 
suppliers to bill for items or services only when they are ordered by an eligible physician who is 
enrolled in Medicare.19  As part of these claims-processing changes, CMS will end the 
temporary provision allowing suppliers to enter their own NPI into the referring physician field if 
the supplier is unable to obtain the referring physician NPIs.  On January 3, 2011, CMS intends 
to implement changes to its claims-processing system that will end the temporary provision.20   
 
 
 
14 CMS, MLN Matters Number MM4023, loc. cit.  From January 3 through October 1, 2006, CMS accepted NPIs but 
also required an existing legacy Medicare number.  Beginning October 2, 2006, CMS accepted an NPI and/or an 
existing legacy Medicare number.   
15  CMS, MLN Matters Number MM5595, April 24, 2007. 
16 CMS stated that [t]here are few, if any, situations in which a referring physician would personally furnish DME 
and supplies to a patient, because doing so would require that the physician himself or herself be enrolled in 
Medicare as a DME supplier and personally perform all of the duties of a supplier as set forth in the supplier 
standards....  72 Fed. Reg. 51012, 51019 (Sep. 5, 2007).    
17 CMS, The NPI is here.  The NPI is now.  Are you using it?, loc. cit. 
18 CMS, Medicare Program Integrity Manual, ch. 14,  14.5.  Accessed at 
http://www.cms.hhs.gov/manuals/downloads/pim83c14.pdf on February 11, 2010. 
19 CMS, Transmittal 643, Change Request 6421, loc. cit.  
20 Ibid. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 5  Charlene Frizzera 
 
 
Related Office of Inspector General Work 
OIG found that Medicare paid over $34 million in 2007 for claims for medical equipment and 
supplies that had either invalid or inactive referring physician identifiers.21  OIG recommended 
that CMS determine the earliest date to end the temporary provision that allows suppliers to 
submit claims without referring physicians NPIs while maintaining beneficiary access to 
services.  CMS did not specifically address this recommendation in its comments on the report.   
 
METHODOLOGY 
 
Scope  
We determined the extent to which Medicare paid medical equipment and supply claims 
received between May 23, 2008, and September 30, 2009, with identical referring physician and 
supplier NPIs.   
 
Data Collection and Analysis 
We obtained 100 percent of medical equipment and supply claims that CMS received from  
May 23, 2008, through September 30, 2009, from CMSs National Claims History File.  We also 
used the National Claims History File to identify claims for all medical equipment and supplies 
during the period of our review for our analysis of geographic location and supplier payments. 
 
We identified all claims that had the same NPI in both the supplier and referring physician fields.  
We calculated the total Medicare payments for the identified claims and determined the  
10 HCPCS codes with the highest Medicare payments for these claims.22  We also analyzed 
monthly trends in these payments during our review period.  
 
We identified the 10 counties, based on supplier location, with the highest payments for the 
identified claims.  We used the NSC database to identify suppliers ZIP Codes.  Next, we 
matched the suppliers ZIP Codes to the corresponding counties using SAS computer software.  
We also calculated Medicare payments for all medical equipment and supply claims in these 
counties.  We then compared the percentage of identified payments to the percentage of all 
medical equipment and supply payments in these counties.   
 
We identified the suppliers that received the highest payments for these claims.  We also 
determined how frequently suppliers were paid for claims with identical referring physician and 
supplier NPIs.23  Finally, we compared suppliers payments for the identified claims to the 
Medicare payments that they received for all medical equipment and supply claims during the 
 
21 OEI-04-08-00470, loc. cit. 
22 By Medicare payment, we refer to the Medicare-allowed amount.  Medicare reimburses the supplier 80 percent 
of the allowed amount and the beneficiary is responsible for paying the remaining 20 percent.   
23 We divided the period under review (May 23, 2008, to September 30, 2009) into six periods.  The first began May 
23, 2008, and ended August 31, 2008.  The next four periods occurred in the subsequent, consecutive 3-month 
increments from September 1, 2008, to August 31, 2009.  The final period was September 1 to September 30, 2009.  
We refer to these periods as quarters. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 6  Charlene Frizzera 
 
 
review period.  For these supplier-level analyses, we removed claims for which no identifying 
information for the suppliers was available.24   
 
Limitations 
We did not determine whether the supplier may also have been the referring physician for any of 
the claims we identified with identical referring physician and supplier NPIs.   
 
Standards 
This inspection was conducted in accordance with the Quality Standards for Inspections 
approved by the Council of the Inspectors General on Integrity and Efficiency. 
 
RESULTS 
 
Medicare paid $87 million for medical equipment and supply claims with identical 
referring physician and supplier NPIs between May 23, 2008, and September 30, 2009 
Of the $87 million Medicare paid for these claims, half ($43 million) corresponds to 10 of the 
approximately 1,200 HCPCS codes under which Medicare paid for this type of claim during the 
period of our review.  Table 1, on the following page, presents these 10 HCPCS codes and the 
corresponding Medicare payments, as well as each codes percentage of all payments for claims 
with identical referring physician and supplier NPIs during the period of our review. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
24 Suppliers of the claims we removed (1) used a generic NPI placeholder (9999999992) and (2) were not in the 
National Supplier Clearinghouse database.   Medicare paid $3.4 million for the removed claims.   
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 7  Charlene Frizzera 
 
 
Table 1:  Top 10 HCPCS Codes for Medicare Payments With Identical Referring Physician 
and Supplier NPIs 
Percentage of Total 
Medicare Payments  Medicare Payments 
With Identical  With Identical 
HCPCS  Referring Physician  Referring Physician 
Code  Description and Supplier NPIs and Supplier NPIs*
E1390  Oxygen concentrator $8,853,321  10%
Diabetic shoe insert including fitting and custom 
A5500  preparation $8,010,672  9%
Diabetic shoe insert (prefabricated) molded for 
A5512  total contact with foot $5,980,864  7%
Diabetic shoe insert (custom fabricated) molded 
A5513  for total contact with foot $4,923,674  6%
V2020  Frame purchase for vision lenses $3,727,351  4%
K0823  Standard power wheelchair with captain's chair $3,427,307  4%
V2203  Spherocylinder bifocals for vision lenses $2,954,644  3%
L4360  Pneumatic, prefabricated walking boot $2,115,382  2%
V2200  Sphere bifocals for vision lenses $1,597,861  2%
L8030  Breast prosthesis, silicone or equal $1,498,309  2%
     Total  $43,089,385  50%
* Column does not sum to total because of rounding.  
Source:  100 percent of medical equipment and supply claims from the National Claims History File from May 23, 2008, through September 30, 2009.   
 
Oxygen concentrators (E1390) accounted for the greatest percentage of payments for claims with 
identical referring physician and supplier NPIs (10 percent).  Diabetic shoe inserts (HCPCS 
codes A5500, A5512, and A5513) accounted for 22 percent of payments for claims with 
identical referring physician and supplier NPIs.  Vision lenses (HCPCS codes V2020, V2203, 
and V2200) accounted for 9 percent of payments for these claims.   
 
The highest amount a supplier received for claims with identical referring physician and supplier 
NPIs was $1.6 million and the average was $6,358.  Nine suppliers, none of which appears to be 
a large, chain-based supplier, received over $500,000 each.  The supplier with the third-highest 
Medicare payments for claims with identical referring physician and supplier NPIs  
($853,000) was indicted for allegedly conspiring, from March 2007 through March 2009, to 
submit approximately $3.9 million in false claims to Medicare for medical equipment and 
supplies, including power wheelchairs, wheelchair accessories, and motorized scooters.25  This 
supplier is alleged to have billed Medicare for power wheelchairs and accessories for 
beneficiaries who did not need them.   
 
 
25 Medicare Fraud Strike Force, Case Summaries for Indictments Unsealed on July 29, 2009.  Accessed at 
http://www.stopmedicarefraud.gov/casesummaries072909.pdf on December 31, 2009. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 8  Charlene Frizzera 
 
 
Ten counties represented 19 percent of Medicare payments for medical equipment and 
supply claims with identical referring physician and supplier NPIs  
Ten counties represented 19 percent of the Medicare payments that we identified nationwide.  In 
contrast, these 10 counties represented only 9 percent of Medicare payments for all medical 
equipment and supplies provided during the period of our review.  Medicare paid over  
$850,000 in each of these counties for medical equipment and supply claims with identical 
referring physician and supplier NPIs. 
 
Three of the 10 counties include cities that HEAT has identified as areas of significant Medicare 
fraud and in which Strike Force Teams have been set up to combat fraud (Los Angeles, Houston, 
and Detroit).  Los Angeles County accounted for 6 percent of these payments during our review 
period, but less than 3 percent of all medical equipment payments.   
 
Twenty-six percent of suppliers that received Medicare payments for claims with identical 
referring physician and supplier NPIs were paid by Medicare for this type of claim almost 
exclusively 
Over 13,000 suppliers were paid for at least one claim with identical referring physician and 
supplier NPIs during the period of our review.  Twenty-six percent (over 3,500) of these 
suppliers were paid for this type of claim at least 95 percent of the time.  That is, less than  
5 percent of the claims for which Medicare paid these suppliers had referring physician NPIs that 
differed from the supplier NPIs.  These suppliers accounted for 48 percent ($40 million) of all 
Medicare payments for claims with identical referring physician and supplier NPIs during the 
period of our review.   
 
Of the nine suppliers that received over $500,000 each for claims with identical referring 
physician and supplier NPIs, five were paid for this type of claim at least 99 percent of the time.  
Medicare payments to these five suppliers totaled over $5 million.  Overall, 60 percent of all 
Medicare payments received by the top nine suppliers were for claims with identical referring 
physician and supplier NPIs.   
 
Fourteen percent of suppliers that received Medicare payments for claims with identical 
referring physician and supplier NPIs were paid for this type of claim in all six quarters we 
reviewed 
Fourteen percent of suppliers were paid for claims with identical referring physician and supplier 
NPIs at least once in each of the six quarters from the date the temporary provision was effective, 
through September 2009.26  These suppliers accounted for 53 percent ($44 million) of all 
Medicare payments for this type of claim during the period of our review.   
 
Approximately 41 percent of suppliers that received Medicare payments for claims with identical 
referring physician and supplier NPIs were paid for this type of claim in at least three of the six 
 
26 The sixth quarter is shorter (September 1 to September 30, 2009) than the first five complete quarters. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs 
  Page 9  Charlene Frizzera 
 
 
quarters we reviewed.  These suppliers accounted for 90 percent ($75 million) of all Medicare 
payments for this type of claim during the period of our review.   
 
Medicare payments for claims with identical referring physician and supplier NPIs 
declined over the first 7 months the temporary provision was effective, but generally 
increased thereafter  
Figure 1 presents the monthly distribution of Medicare payments for equipment and supply 
claims with identical referring physician and supplier NPIs.    
 
Figure 1:   $10.0
Medicare 
$9.0 $8.6 $8.3
Payments from 
May 23, 2008,  $8.0 $7.2
through  $7.0 $6.6 $6.5
September 30, 
2009, for Medical  $6.0 $5.2 $5.0 $5.0 $5.0 $5.4 $5.2 $5.3
Equipment and  $5.0 $4.6
Supply Claims  $3.7
$4.0
$3.2
With Identical  
$3.0
Referring 
$1.9
Physician and  $2.0
Supplier NPIs (in 
$1.0
millions) 
$0.0
y and June-08*July-0A8uguSset-pt0e8mber-O0c8tobeNro-v0e8mbDere-c0e8mber-J0a8nuaryF-e0b9ruary-09March-09April-09 May-09June-09July-0A9uguSset-pt0e9mber-09
a
M
  
* May 23, 2008, through June 30, 2008. 
Source:  100 percent of medical equipment and supply claims from the National Claims History File from May 23, 2008, through 
September 30, 2009.   
 
Medicare payments for this type of claim declined from the time the temporary provision was 
effective until January 2009.  However, payments generally increased thereafter until  
September 2009.27  Overall, except for January and September 2009, Medicare paid at least  
$3.7 million each month for claims with identical referring physician and supplier NPIs.  In  
May 2009, a year after the provision went into effect, Medicare paid $5 million for this type of 
claim. 
 
 
 
27 The final date to submit claims for medical equipment and supplies that were provided during our review period is 
September 30, 2010.  We analyzed claims CMS had processed as of November 2009.  Therefore, the population of 
claims we analyzed may not include all medical equipment and supplies provided during the period of our review.   
 
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  Page 10  Charlene Frizzera 
 
 
CONCLUSION 
 
This review is a followup to a February 2009 OIG report in which we noted that the temporary 
provision to allow suppliers to use their own NPIs in place of the referring physicians NPI 
represents a claims-processing vulnerability.28  We recommended in that report that CMS 
determine the earliest date to end the temporary provision while maintaining beneficiary access 
to services.  Although CMS intends to end the temporary provision in January 2011, the 
implementation date of these changes has been postponed twice.  As of April 2010, nearly 2 
years after the temporary provision was effective, suppliers are still able to submit claims 
without the referring physicians NPI.  The $87 million that Medicare paid for medical 
equipment and supply claims with identical referring physician and supplier NPIs was 
permissible under this temporary provision.  However, CMSs claims-processing systems did not 
verify that the equipment and/or supplies associated with these payments were ordered by an 
eligible physician, including whether the referring physicians may have supplied the medical 
equipment.  Therefore, we continue to believe that the provision is a program vulnerability and 
that CMS should end it at the earliest date possible while maintaining beneficiary access to 
services.  We will forward information on suppliers that submitted claims with identical referring 
physician and supplier NPIs to CMS under separate cover.   
 
This report is being issued directly in final form because it contains no recommendations.  If you 
have comments or questions about this report, please provide them within 60 days.  Please refer 
to report number OEI-04-10-00110 in all correspondence. 
 
28 OEI-04-08-00470, loc. cit. 
 
OEI-04-10-00110                     Medicare Payments for Claims With Identical Referring Physician and Supplier NPIs