TO:    Kelly Cronin 
Deputy Administrator for the Center for Innovation and Partnership  
      Administration for Community Living    
 
 
FROM:   Suzanne Murrin 
Deputy Inspector General   
   for Evaluation and Inspections 
 
   
SUBJECT:   Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol    
      Projects, OEI-02-22-00310 
 
 
This memorandum report presents performance data for the Senior Medicare Patrol (SMP) 
projects for 2021.  The Office of Inspector General (OIG) has collected these data since 
1997.  In July 2010, the Administration on Aging, which is now part of the Administration 
for Community Living (ACL), requested that OIG continue to collect and report performance 
data for the SMP projects to support ACLs efforts to evaluate and improve its performance.  
OIG reports these performance data on an annual basis.   
 
SUMMARY 
 
The SMP projects receive grants from ACL to recruit and train retired professionals and other 
older adults and community members to prevent, detect, and report health care fraud, errors, 
and abuse.  These SMP team members participate in outreach events to help educate Medicare 
and Medicaid beneficiaries on the same prevention, detection, and reporting techniques.   
The coronavirus disease 2019 (COVID-19) pandemic continued to present challenges for 
the SMP projects that limited their in-person activities.  During this period, the projects 
conducted virtual outreach.  Where local restrictions and beneficiary and team member 
comfort and safety allowed, in-person outreach and education events were also held.  In 
2021, the 54 projects:   Page 2Kelly Cronin 
 
  had 5,346 active team members; 
  conducted 12,660 group outreach and education events; and 
  had 239,625 individual interactions with, or on behalf of, a Medicare beneficiary. 
The projects also had the following results: 
  $2.5 million in expected Medicare recoveries that were attributable to the projects;  
  $41,498 in cost avoidance on behalf of Medicare, Medicaid, beneficiaries, and others; 
and 
  $40,798 in total savings to beneficiaries. 
 
We note that the projects may not be receiving full credit for recoveries, savings, and cost 
avoidance attributable to their work.  It is not always possible to track referrals to Medicare 
contractors or to law enforcement from beneficiaries who have learned to detect fraud, waste, 
and abuse from the projects.  In addition, the projects are unable to track the potentially 
substantial savings derived from a sentinel effect, whereby Medicare beneficiaries scrutiny of 
their bills reduces fraud and errors. 
 
BACKGROUND   
 
There is 1 SMP project in each of the 50 States, the District of Columbia, Puerto Rico, Guam, and 
the U.S. Virgin Islands.  In 2021, funding for the program totaled $22 million in Health Care 
Fraud and Abuse Control Program (HCFAC) funding, including $35,621 in carryover funds and $2 
million in one-time HCFAC Wedge funding to support the expansion of the SMP programs 
virtual capacity.1  Of that $22 million, $3.5 million supported infrastructure, technical assistance, 
and other SMP program activities, and $18.5 million went to SMP projects to help beneficiaries 
prevent, detect, and report Medicare fraud, errors, and abuse.  In 2020, funding for the program 
totaled $18 million.  
 
Performance Measures   
Since the beginning of the program, ACL has modified the performance measures in a number 
of ways.  In 2007, the projects were required to begin measuring cost avoidancethe health 
care expenditures for which Medicare, Medicaid, a beneficiary, or another entity 
(e.g., a secondary health insurer or a pharmacy) was relieved of responsibility for payment as 
______________________________________________________________________________ 
1 Of the $2 million in one-time HCFAC Wedge funding, all but two grantees received $18,000 to expand the virtual 
capacity of their programs.  The Virginia grantee requested $17,986 and the Connecticut grantee did not accept funding.    
Examples of proposed activities supported by this funding include the development of virtual educational modules for 
public use, partnership with local educational institutions with strong virtual presence, the purchase of virtual systems to 
encourage off-site participation, and program website improvement to ensure broader accessibility of the website 
content and interactive features. 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)    Page 3Kelly Cronin 
 
a result of the projects.  In 2012, ACL expanded the performance measures for both Medicare 
and Medicaid recoveries to account for expected recoveries as well as actual recoveries.  This 
accounting method is consistent with OIGs accounting of its own recoveries.2   
 
In 2015, ACL changed the other performance measures, with the goal of aligning them more 
closely with the SMP projects outcomes.  Specifically, ACL reduced the number of performance 
measures from 21 to 10 by keeping the 5 measures pertaining to recoveries, savings, and cost 
avoidance and combining or redefining the 16 measures pertaining to volunteer and outreach 
activities, condensing them into 5 new measures.  In addition, ACL no longer requires the 
projects to report on the number of media airings and the ways they process complex issues.  
See Appendix F for a list of the current measures and their definitions.   
 
In 2017, OIG added two new measures that capture additional expected recoveries from cases in 
which the SMP projects were minimally involved.  These new measuresone for Medicare and 
the other for Medicaidinclude actual and expected recoveries that resulted from SMP referrals 
that validated information in an existing investigation.  In contrast, the original two measures on 
expected recoveries capture recoveries from referrals from SMP projects that led to the opening 
of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
This performance year, OIG also looked at the projects educational outreach activities related to 
three fraud alerts developed by the SMP program. 
 
Tracking Systems 
ACL maintains a reporting systemthe SMP Information and Reporting System (SIRS)for SMP 
projects to track and report activities and complaints.  Although projects commonly resolve 
complaints on their own, they are expected to refer cases to an investigative agency when 
necessary.  These referrals are also recorded in the system. 
 
METHODOLOGY   
 
We based our review on data reported for 2021 in SIRS by 54 SMP projects.  In this report, we 
provide the first 6 years of data for five measures.  For these five measures, we reviewed the 
data for any discrepancies (e.g., if a project reported holding no events but reported a number 
of people who attended events).  For the measures on recoveries, savings, and cost avoidance, 
we reviewed the projects documentation in the same manner as in the past.  Specifically, we 
reviewed documentation for expected recoveries and additional expected recoveries of funds 
______________________________________________________________________________ 
2 As required by the Inspector General Act of 1978 (P.L. No. 95-452, enacted Oct. 1, 1978), as amended, OIG reports 
semiannually to the Secretary of Health and Human Services and to Congress on the activities of the office.  In the 
semiannual report, OIG reports expected recoveries.  See the most recent semiannual report at 
https://oig.hhs.gov/reports-and-publications/semiannual/index.asp. 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)    Page 4Kelly Cronin 
 
for the Medicare and Medicaid programs; documentation for project-attributable savings to 
beneficiaries and others; and documentation for cost avoidance.  We provide the results for all 
12 performance measures in detail in the appendices. 
 
Standards 
We conducted this study in accordance with the Quality Standards for Inspection and Evaluation 
issued by the Council of the Inspectors General on Integrity and Efficiency. 
 
RESULTS 
 
Results for 2021  
The COVID-19 pandemic continued to present challenges for the SMP projects that limited 
their in-person activities.  During this period, the projects conducted virtual outreach 
including live webinars, teleconferences, recorded presentations, public service 
announcements, group listserv emails, and telephone calls.  Where local restrictions and 
beneficiary and team member comfort and safety allowed, in-person outreach and 
education events were also held.  As a result, the performance data for 2021 do not reflect 
a normal year of activities for the projects.   
 
In 2021, the 54 SMP projects had a total of 5,346 active team members who conducted a total of 
12,660 group outreach and education events, reaching an estimated 556,980 people.  
In addition, the projects had 239,625 individual interactions with, or on behalf of, a Medicare 
beneficiary. 
 
For 2021, the SMP projects reported $2.5 million in expected Medicare recoveries.  Over half of 
these recoveries came from one project that uncovered a genetic testing fraud scheme in which 
residents of senior housing complexes were persuaded to submit genetic test specimens to a 
laboratory without sufficient involvement of a health care professional.  The company involved 
was ordered to pay over $1.4 million in restitution.  In addition, cost avoidance in 2021 totaled 
$41,498, while savings to beneficiaries totaled $40,798 for all SMP projects.   
 
In addition, the SMP program released a consumer fraud alert on hospice in 2021.3  The alert 
warns beneficiaries about potential fraud schemes that involve unsolicited marketing tactics to 
enroll beneficiaries in hospice services.  It advises beneficiaries to be sure that their doctor has 
assessed their condition and certified that they are terminally ill and expected to live 6 months 
or less.  The alert also advises beneficiaries never to accept gifts in return for hospice services 
and to be wary of too-good-to-be-true offers.  The SMP projects conducted 304 group 
______________________________________________________________________________ 
3 See SMP, SMP Consumer Fraud Alert: Hospice.  Accessed at https://www.smpresource.org/Content/Medicare-
Fraud/SMP-Consumer-Fraud-Alerts/SMP-Consumer-Fraud-Alert-Hospice.aspx on April 25, 2022.  
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)    Page 5Kelly Cronin 
 
education events covering hospice fraud issues in 2021, reaching a total of 11,795 people.  In 
addition, they conducted 101 instances of media outreach on this topic, reaching 17.3 million 
people. 
 
The SMP program also continued its educational outreach on fraud schemes involving COVID-
19.4  Its fraud alert on COVID-19 advises beneficiaries to be suspicious of strangers offering free 
COVID-19 testing, supplies, treatments, or vaccines.  The alert also advises beneficiaries to be 
cautious about sharing their personal information, including their Medicare identification 
number, because this information can be used in fraud schemes.  The SMP projects conducted 
645 group education events covering COVID-19 fraud issues in 2021, reaching a total of 
26,704 people.  In addition, they conducted 454 instances of media outreach on this topic, 
reaching 21.4 million people. 
 
In addition, the SMP program continued its educational outreach on fraud schemes involving 
genetic testing.5  Its fraud alert on genetic testing advises beneficiaries to be suspicious of 
strangers who offer free genetic tests.  The alert also cautions beneficiaries about sharing 
personal information that can be used fraudulently.  The SMP projects conducted 505 group 
education events covering genetic testing fraud issues in 2021; these events reached 24,562 
people.  In addition, they conducted 144 instances of media outreach on this topic, reaching 
17.2 million people. 
 
In comparison to 2020, the projects reported a 4-percent decrease in the number of individual 
interactions in 2021 (239,625, down from 249,134). The number of group outreach and 
education events increased by 28 percent, and the number of people reached through these 
channels increased by 31 percent (to 556,980, up from 425,103). In addition, the projects 
reported lower amounts for Medicare recoveries ($2.5 million, down from $16.8 million), while 
cost avoidance also decreased ($41,498, down from $53,768). 
 
Results Since 1997  
Since the programs inception 25 years ago, the SMP projects have reported performance data 
on key measures, including Medicare and Medicaid recoveries; savings to beneficiaries and 
others; and cost avoidance on behalf of Medicare, Medicaid, beneficiaries, and others.  In total, 
expected recoveries to Medicare and Medicaid attributable to the projects from 1997 through 
______________________________________________________________________________ 
4 See SMP, SMP Consumer Fraud Alert: COVID-19.  Accessed at https://www.smpresource.org/Content/Medicare-
Fraud/SMP-Consumer-Fraud-Alerts/SMP-Consumer-Fraud-Alert-COVID-19.aspx on April 25, 2022.   
5  See SMP, SMP Consumer Fraud Alert: Genetic Testing.  Accessed at https://www.smpresource.org/Content/Medicare-
Fraud/SMP-Consumer-Fraud-Alerts/SMP-Consumer-Fraud-Alert-Genetic-Testing.aspx on April 25, 2022.  The SMP fraud 
alert references a corresponding OIG fraud alert.  See OIG, Fraud Alert: Genetic Testing Scam.  Accessed at 
https://oig.hhs.gov/fraud/consumer-alerts/fraud-alert-genetic-testing-scam/ on April 26, 2022.  
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)    Page 6Kelly Cronin 
 
2021 were $141.3 million.6  Most of the recoveries resulted from one projects involvement in 
adjustments to Medicaid claims for individuals entitled to both Medicare and Medicaid.7  Total 
savings to beneficiaries and others were approximately $7.2 million.  Total cost avoidance on 
behalf of Medicare, Medicaid, beneficiaries, and others was $10.2 million.  
 
Other SMP Activities 
As part of a partnership with OIG, the SMP program identifies potential fraud schemes.  The 
SMP program provides OIG with reports, referred to as Special Notifications, intended to 
provide timely information on emerging fraud schemes that have been identified by the SMP 
projects.  In 2021, the SMP program provided 47 Special Notifications to OIG.  These 
notifications focused on fraud schemes involving COVID-19-related unsolicited testing, vaccines, 
and trials; unsecured personally identifiable information (PII); unlicensed telehealth providers; 
and other topics. 
 
CONCLUSION 
 
The SMP projects receive grants from ACL to recruit and train retired professionals and other 
older adults and community members to recognize and report instances or patterns of health 
care fraud.  In 2021, the COVID-19 pandemic continued to present challenges for the SMP 
projects that limited their ability to hold in-person activities.  As a result, the performance data 
for 2021 do not reflect a normal year of activities for the projects. 
 
In 2021, the SMP projects had a total of 5,346 active team members who conducted a total of 
12,660 group outreach and education events, reaching an estimated 556,980 people.  Results 
attributable to the SMP projects efforts included $2.5 million in expected Medicare recoveries, 
$41,498 in cost avoidance, and $40,798 in savings to beneficiaries.  In comparison to 2020, these 
projects reported a lower amount for Medicare recoveries.    
 
We note that the projects may not be receiving full credit for recoveries, savings, and cost 
avoidance attributable to their work.  It is not always possible to track referrals to Medicare 
contractors or law enforcement from beneficiaries who have learned to detect fraud, waste, and 
abuse from the projects.  In addition, the projects are unable to track the potentially substantial 
savings derived from a sentinel effect, whereby Medicare beneficiaries scrutiny of their bills 
reduces fraud and errors. 
 
______________________________________________________________________________ 
6 Prior to 2007, OIG reviewed documentation on savings to Medicare only and included self-reported data on savings to 
Medicaid, beneficiaries, and other entities.  In addition, prior to 2012, the projects reported actual recoveries only.  
7 The project reported these savings between 2001 and 2003. 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)    Page 7Kelly Cronin 
 
As agreed, we will continue to monitor the projects and will provide ACL with annual summary 
reports of performance data.  This memorandum report is being issued directly in final form 
because it contains no recommendations.  If you have comments or questions about this 
memorandum report, please provide them within 60 days.  Your staff may contact Kaliane 
Davidson at (202) 836-1069 or Kaliane.Davidson@oig.hhs.gov.  Please refer to report number  
OEI-02-22-00310 in all correspondence.   
 
cc:     
Kathleen Cantwell 
Director of the Office of Strategic Operations and Regulatory Affairs 
Centers for Medicare & Medicaid Services
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)     
Results for Performance Measures 
for the Senior Medicare Patrol Projects 
 
 
List of Appendices 
 
Appendix A:  Summary of Overall Performance of Projects in 2021 .......................................... 9 
 
Appendix B:  Summary of Performance on Recoveries, Savings,                                                            
and Cost Avoidance, Since 1997 ................................................................................... 10 
 
Appendix C:  Summary of Performance on SMP Activities, 20162021 ................................. 11 
 
Appendix D:  Results for 2021, by Performance Measure ............................................................ 12 
 
Appendix E:  Results for 2021, by Project ............................................................................................ 25 
 
Appendix F:  Definitions of Performance Measures ........................................................................ 80 
 
   
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  8   
APPENDIX A 
Summary of Overall Performance of Projects in 2021* 
Performance measures  Total for 2021 
Total number of active SMP team members  5,346 
Total number of SMP team member hours  442,263 
Number of group outreach and education events  12,660 
Estimated number of people reached through group outreach and education events  556,980 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  239,625 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $41,498 
Expected Medicare recoveries attributable to the projects  $2,469,947 
Additional expected Medicare recoveries attributable to the projects**  $0 
Expected Medicaid recoveries attributable to the projects  $0 
Additional expected Medicaid recoveries attributable to the projects**   $0 
Savings to beneficiaries attributable to the projects  $40,798 
Other savings attributable to the projects (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the projects***  $2,510,744 
* The totals in this table have been rounded.  
** Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
*** Total savings include expected Medicare recoveries, expected Medicaid recoveries, and savings to the beneficiaries and others. 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  9   
APPENDIX B 
Summary of Performance on Recoveries, Savings, and Cost Avoidance, Since 
1997 
Total since 
Performance measures 
1997 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others*  $10,195,272 
Expected Medicare recoveries attributable to the projects**  $46,516,943 
Additional expected Medicare recoveries attributable to the projects***  $65,113,359 
Expected Medicaid recoveries attributable to the projects**  $94,818,031 
Additional expected Medicaid recoveries attributable to the projects***  $1,789,200 
Savings to beneficiaries attributable to the projects  $3,749,258 
Other savings attributable to the projects (e.g., savings to supplemental insurance)  $3,474,704 
Total savings attributable to the projects****  $148,558,935 
* This performance measure has been reported since 2007. 
** This performance measure was changed in 2012 to include both actual recoveries and expected recoveries. 
*** Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations.  
This performance measure was reported for the first time in 2018. 
**** Total savings include expected Medicare recoveries, expected Medicaid recoveries, and savings to the beneficiaries and others. 
 
 
 
 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  10   
APPENDIX C     
Summary of Performance on SMP Activities, 20162021 
Total:  2016
Performance measures* 
2021 
Total number of active SMP team members  37,132 
Total number of SMP team member hours  2,774,091 
Number of group outreach and education events    130,257 
Estimated number of people reached through group outreach and education events  7,674,952 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  1,509,757 
* These measures were introduced beginning with the data for 2016 and cannot be compared to the measures for data prior to 2016, which are 
listed in Appendix B of the OIG report 2016 Performance Data for the Senior Medicare Patrol Projects (OEI-02-17-00220). 
             
 
 
 
 
 
 
 
 
 
 
 
 
   
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  11   
APPENDIX D   
 
Results for 2021, by Performance Measure 
 
The following tables provide the results by performance measure and by State for the SMP projects.   
   
Note:  Because of rounding, the totals listed in Appendix A may not match the sums of the corresponding individual 
figures listed in Appendix D. 
   
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  12   
Total Number of Active SMP Team Members 
 
        Total for 2021      Total for 2021 
Alabama  119    Montana  57 
Alaska  57    Nebraska  154 
Arizona   85    Nevada  178 
Arkansas  68    New Hampshire  41 
California  546    New Jersey   31 
Colorado  67    New Mexico  29 
Connecticut  61    New York  56 
Delaware  9    North Carolina   211 
District of Columbia   27    North Dakota  76 
Florida  331    Ohio   51 
Georgia   13    Oklahoma  22 
Guam  1    Oregon   97 
Hawaii  43    Pennsylvania  29 
Idaho  45    Puerto Rico  6 
Illinois  53    Rhode Island  75 
Indiana  70    South Carolina  29 
Iowa  265    South Dakota  23 
Kansas  65    Tennessee  325 
Kentucky  97    Texas   153 
Louisiana  22    U.S. Virgin Islands  5 
Maine  78    Utah  145 
Maryland  90    Vermont  9 
Massachusetts  71    Virginia   79 
Michigan   666    Washington   81 
Minnesota  102    West Virginia  63 
Mississippi  9    Wisconsin  18 
Missouri  175    Wyoming  68 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  13   
Total Number of SMP Team Member Hours 
 
  Total for 2021      Total for 2021 
Alabama  4,969    Montana  4,380 
Alaska  6,689    Nebraska  5,268 
Arizona   19,944    Nevada  30,677 
Arkansas  3,736    New Hampshire  2,153 
California  35,582    New Jersey   4,868 
Colorado  5,623    New Mexico  5,758 
Connecticut  6,066    New York  11,662 
Delaware  8,560    North Carolina   12,871 
District of Columbia   5,218    North Dakota  3,546 
Florida  25,504    Ohio   5,592 
Georgia   6,680    Oklahoma  3,224 
Guam  19    Oregon   3,893 
Hawaii  4,681    Pennsylvania  7,508 
Idaho  7,119    Puerto Rico  3,932 
Illinois  6,744    Rhode Island  10,424 
Indiana  6,431    South Carolina  15,290 
Iowa  13,652    South Dakota  1,150 
Kansas  2,811    Tennessee  17,746 
Kentucky  10,717    Texas   9,447 
Louisiana  4,793    U.S. Virgin Islands  2,173 
Maine  8,168    Utah  14,360 
Maryland  6,905    Vermont  3,983 
Massachusetts  6,089    Virginia   9,799 
Michigan   15,597    Washington   2,892 
Minnesota  747    West Virginia  4,788 
Mississippi  5,183    Wisconsin  4,176 
Missouri  5,754    Wyoming  6,725 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  14   
Number of Group Outreach and Education Events 
 
  Total for 2021      Total for 2021 
Alabama  568    Montana  151 
Alaska  79    Nebraska  158 
Arizona   115    Nevada  420 
Arkansas  205    New Hampshire  144 
California  1,052    New Jersey   99 
Colorado  196    New Mexico  77 
Connecticut  206    New York  466 
Delaware  77    North Carolina   435 
District of Columbia   86    North Dakota  72 
Florida  1,424    Ohio   200 
Georgia   24    Oklahoma  158 
Guam  0    Oregon   161 
Hawaii  66    Pennsylvania  85 
Idaho  72    Puerto Rico  19 
Illinois  326    Rhode Island  139 
Indiana  281    South Carolina  278 
Iowa  154    South Dakota  11 
Kansas  112    Tennessee  473 
Kentucky  177    Texas   547 
Louisiana  54    U.S. Virgin Islands  21 
Maine  178    Utah  625 
Maryland  211    Vermont  17 
Massachusetts  162    Virginia   204 
Michigan   227    Washington   187 
Minnesota  100    West Virginia  287 
Mississippi  42    Wisconsin  33 
Missouri  966    Wyoming  33 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  15   
Estimated Number of People Reached Through Group Outreach and Education 
Events 
 
  Total for 2021      Total for 2021 
Alabama  21,044    Montana  6,584 
Alaska  3,641    Nebraska  10,829 
Arizona   2,998    Nevada  9,412 
Arkansas  6,597    New Hampshire  2,753 
California  41,605    New Jersey   2,605 
Colorado  12,889    New Mexico  3,315 
Connecticut  4,085    New York  22,051 
Delaware  2,126    North Carolina   45,677 
District of Columbia   1,365    North Dakota  2,009 
Florida  25,797    Ohio   10,521 
Georgia   2,116    Oklahoma  18,832 
Guam  0    Oregon   5,150 
Hawaii  3,023    Pennsylvania  1,649 
Idaho  3,681    Puerto Rico  518 
Illinois  7,809    Rhode Island  6,720 
Indiana  14,507    South Carolina  27,250 
Iowa  3,354    South Dakota  197 
Kansas  8,615    Tennessee  29,928 
Kentucky  6,337    Texas   19,019 
Louisiana  2,075    U.S. Virgin Islands  297 
Maine  2,466    Utah  21,531 
Maryland  9,368    Vermont  541 
Massachusetts  2,228    Virginia   6,683 
Michigan   14,151    Washington   3,549 
Minnesota  12,278    West Virginia  10,339 
Mississippi  2,623    Wisconsin  2,622 
Missouri  68,631    Wyoming  990 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  16   
Number of Individual Interactions With, or on Behalf of, a Medicare Beneficiary  
 
  Total for 2021      Total for 2021 
Alabama  11,944    Montana  1,800 
Alaska  545    Nebraska  7,732 
Arizona   8,012    Nevada  7,284 
Arkansas  431    New Hampshire  4,359 
California  34,727    New Jersey   132 
Colorado  7,775    New Mexico  347 
Connecticut  174    New York  2,234 
Delaware  109    North Carolina   8,261 
District of Columbia   57    North Dakota  77 
Florida  27,736    Ohio   361 
Georgia   103    Oklahoma  1,447 
Guam  62    Oregon   4,502 
Hawaii  772    Pennsylvania  220 
Idaho  2,462    Puerto Rico  0 
Illinois  2,660    Rhode Island  5,470 
Indiana  2,924    South Carolina  6,312 
Iowa  12,913    South Dakota  1,647 
Kansas  4,468    Tennessee  22,995 
Kentucky  947    Texas   1,807 
Louisiana  174    U.S. Virgin Islands  0 
Maine  3,009    Utah  10,167 
Maryland  7,604    Vermont  6 
Massachusetts  163    Virginia   7,044 
Michigan   3,852    Washington   2,417 
Minnesota  669    West Virginia  3,407 
Mississippi  122    Wisconsin  223 
Missouri  230    Wyoming  4,730 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  17   
Cost Avoidance on Behalf of Medicare, Medicaid, Beneficiaries, or Others 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $223 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $842 
California  $1,522    New Jersey   $137 
Colorado  $155    New Mexico  $4,481 
Connecticut  $0    New York  $0 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $0 
Florida  $731    Ohio   $0 
Georgia   $668    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $389    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $94    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $856 
Maryland  $0    Vermont  $0 
Massachusetts  $22,248    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $9,151 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  18   
Expected Medicare Recoveries Attributable to the Projects 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $979,979    New Jersey   $1,422,544 
Colorado  $0    New Mexico  $0 
Connecticut  $0    New York  $5,609 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $1,647 
Florida  $48,002    Ohio   $376 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $1,335    Texas   $0 
Louisiana  $542    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $6,707    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $3,205 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  19   
Additional Expected Medicare Recoveries Attributable to the Projects* 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $0    New Jersey   $0 
Colorado  $0    New Mexico  $0 
Connecticut  $0    New York  $0 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $0 
Florida  $0    Ohio   $0 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $0    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $0    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from referrals 
from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  20   
Expected Medicaid Recoveries Attributable to the Projects 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $0    New Jersey   $0 
Colorado  $0    New Mexico  $0 
Connecticut  $0    New York  $0 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $0 
Florida  $0    Ohio   $0 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $0    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $0    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $0 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  21   
Additional Expected Medicaid Recoveries Attributable to the Projects* 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $0    New Jersey   $0 
Colorado  $0    New Mexico  $0 
Connecticut  $0    New York  $0 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $0 
Florida  $0    Ohio   $0 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $0    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $0    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from referrals 
from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  22   
Savings to Beneficiaries Attributable to the Projects 
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $180    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $443    New Jersey   $6,821 
Colorado  $0    New Mexico  $8,893 
Connecticut  $0    New York  $1,391 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $125 
Florida  $6,134    Ohio   $1,389 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $178 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $140    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $1,913    Virginia   $0 
Michigan   $0    Washington   $1,427 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $11,764 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  23   
Other Savings Attributable to the Projects (E.g., Savings to Supplemental Insurance)  
 
  Total for 2021      Total for 2021 
Alabama  $0    Montana  $0 
Alaska  $0    Nebraska  $0 
Arizona   $0    Nevada  $0 
Arkansas  $0    New Hampshire  $0 
California  $0    New Jersey   $0 
Colorado  $0    New Mexico  $0 
Connecticut  $0    New York  $0 
Delaware  $0    North Carolina   $0 
District of Columbia   $0    North Dakota  $0 
Florida  $0    Ohio   $0 
Georgia   $0    Oklahoma  $0 
Guam  $0    Oregon   $0 
Hawaii  $0    Pennsylvania  $0 
Idaho  $0    Puerto Rico  $0 
Illinois  $0    Rhode Island  $0 
Indiana  $0    South Carolina  $0 
Iowa  $0    South Dakota  $0 
Kansas  $0    Tennessee  $0 
Kentucky  $0    Texas   $0 
Louisiana  $0    U.S. Virgin Islands  $0 
Maine  $0    Utah  $0 
Maryland  $0    Vermont  $0 
Massachusetts  $0    Virginia   $0 
Michigan   $0    Washington   $0 
Minnesota  $0    West Virginia  $0 
Mississippi  $0    Wisconsin  $0 
Missouri  $0    Wyoming  $0 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  24   
APPENDIX E 
 
Results for 2021, by Project 
 
The following tables provide the results for each performance measure for each of the 54 SMP projects in 2021.  
The tables also include the grant total for 2021 for each project.  In addition, the measure for total savings includes 
expected Medicare recoveries, expected Medicaid recoveries, and savings to the beneficiaries and others. 
 
Note:  Because of rounding, the totals listed in Appendix A may not match the sums of the corresponding individual 
figures listed in Appendix E. 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                  25   
Alabama  Alabama Department of Senior Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  119 
Total number of SMP team member hours  4,969 
Number of group outreach and education events  568 
Estimated number of people reached through group outreach and education events  21,044 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  11,944 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $335,193 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    26   
Alaska  Alaska Department of Health and Social Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  57 
Total number of SMP team member hours  6,689 
Number of group outreach and education events  79 
Estimated number of people reached through group outreach and education events  3,641 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  545 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $180 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $180 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $241,777 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    27   
Arizona  Arizona Department of Economic Security 
 
Performance measures  Total for 2021 
Total number of active SMP team members  85 
Total number of SMP team member hours  19,944 
Number of group outreach and education events  115 
Estimated number of people reached through group outreach and education events  2,998 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  8,012 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $334,827 
 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    28   
Arkansas  Arkansas Department of Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  68 
Total number of SMP team member hours  3,736 
Number of group outreach and education events  205 
Estimated number of people reached through group outreach and education events  6,597 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  431 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $308,377 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    29   
California  California Health Advocates 
 
Performance measures  Total for 2021 
Total number of active SMP team members  546 
Total number of SMP team member hours  35,582 
Number of group outreach and education events  1,052 
Estimated number of people reached through group outreach and education events  41,605 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  34,727 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $1,522 
Expected Medicare recoveries attributable to the project  $979,979 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $443 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $980,422 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $680,576 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    30   
 
Colorado  Colorado Department of Regulatory Agencies 
 
Performance measures  Total for 2021 
Total number of active SMP team members  67 
Total number of SMP team member hours  5,623 
Number of group outreach and education events  196 
Estimated number of people reached through group outreach and education events  12,889 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  7,775 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $155 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $303,212 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    31   
 
Connecticut  Department of Aging and Disability Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  61 
Total number of SMP team member hours  6,066 
Number of group outreach and education events  206 
Estimated number of people reached through group outreach and education events  4,085 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  174 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $285,780 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    32   
 
Delaware  Delaware Department of Health and Social Services  
 
Performance measures  Total for 2021 
Total number of active SMP team members  9 
Total number of SMP team member hours  8,560 
Number of group outreach and education events  77 
Estimated number of people reached through group outreach and education events  2,126 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  109 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $247,458 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    33   
District of Columbia  AARP Legal Counsel for the Elderly 
 
Performance measures  Total for 2021 
Total number of active SMP team members  27 
Total number of SMP team member hours  5,218 
Number of group outreach and education events  86 
Estimated number of people reached through group outreach and education events  1,365 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  57 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $239,473 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    34   
 
Florida  Florida Department of Elder Affairs  
 
Performance measures  Total for 2021 
Total number of active SMP team members  331 
Total number of SMP team member hours  25,504 
Number of group outreach and education events  1,424 
Estimated number of people reached through group outreach and education events  25,797 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  27,736 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $731 
Expected Medicare recoveries attributable to the project  $48,002 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $6,134 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $54,136 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $575,650 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    35   
 
Georgia  AdviseWell, Inc.8  
 
Performance measures  Total for 2021 
Total number of active SMP team members  13 
Total number of SMP team member hours  6,680 
Number of group outreach and education events  24 
Estimated number of people reached through group outreach and education events  2,116 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  103 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $668 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $390,086 
 
 
 
   
______________________________________________________________________________ 
8 AdviseWell, Inc. is currently in the process of changing its name from eQHealth Solutions, Inc. 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    36   
 
Guam  Guam Department of Public Health & Social Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  1 
Total number of SMP team member hours  19 
Number of group outreach and education events  0 
Estimated number of people reached through group outreach and education events  0 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  62 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $97,843 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    37   
 
Hawaii  Hawaii Department of Health 
 
Performance measures  Total for 2021 
Total number of active SMP team members  43 
Total number of SMP team member hours  4,681 
Number of group outreach and education events  66 
Estimated number of people reached through group outreach and education events  3,023 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  772 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $257,954 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    38   
 
Idaho  Idaho Commission on Aging  
 
Performance measures  Total for 2021 
Total number of active SMP team members  45 
Total number of SMP team member hours  7,119 
Number of group outreach and education events  72 
Estimated number of people reached through group outreach and education events  3,681 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  2,462 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $389 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $263,514 
 
 
 
 
 
 
 
   
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    39   
 
Illinois  AgeOptions Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  53 
Total number of SMP team member hours  6,744 
Number of group outreach and education events  326 
Estimated number of people reached through group outreach and education events  7,809 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  2,660 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $426,281 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    40   
 
Indiana  Indiana Association of Area Agencies on Aging Education Institute 
 
Performance measures  Total for 2021 
Total number of active SMP team members  70 
Total number of SMP team member hours  6,431 
Number of group outreach and education events  281 
Estimated number of people reached through group outreach and education events  14,507 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  2,924 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $350,570 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    41   
 
Iowa  Iowa Department of Commerce   
 
Performance measures  Total for 2021 
Total number of active SMP team members  265 
Total number of SMP team member hours  13,652 
Number of group outreach and education events  154 
Estimated number of people reached through group outreach and education events  3,354 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  12,913 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $296,374 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    42   
 
Kansas  Kansas Department for Aging and Disability Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  65 
Total number of SMP team member hours  2,811 
Number of group outreach and education events  112 
Estimated number of people reached through group outreach and education events  8,615 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  4,468 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $282,172 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    43   
 
Kentucky  Louisville-Jefferson County Metro Government 
 
Performance measures  Total for 2021 
Total number of active SMP team members  97 
Total number of SMP team member hours  10,717 
Number of group outreach and education events  177 
Estimated number of people reached through group outreach and education events  6,337 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  947 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $94 
Expected Medicare recoveries attributable to the project  $1,335 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $140 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $1,475 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $336,724 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    44   
 
Louisiana   AdviseWell, Inc.9  
 
Performance measures  Total for 2021 
Total number of active SMP team members  22 
Total number of SMP team member hours  4,793 
Number of group outreach and education events  54 
Estimated number of people reached through group outreach and education events  2,075 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  174 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $542 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $542 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $316,043 
 
 
 
 
 
 
______________________________________________________________________________ 
9 AdviseWell, Inc. is currently in the process of changing its name from eQHealth Solutions, Inc. 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    45   
 
Maine  Maine Department of Health and Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  78 
Total number of SMP team member hours  8,168 
Number of group outreach and education events  178 
Estimated number of people reached through group outreach and education events  2,466 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  3,009 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $266,647 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    46   
 
Maryland  Maryland Department of Aging 
 
Performance measures  Total for 2021 
Total number of active SMP team members  90 
Total number of SMP team member hours  6,905 
Number of group outreach and education events  211 
Estimated number of people reached through group outreach and education events  9,368 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  7,604 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $310,225 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    47   
 
Massachusetts  Elder Services of the Merrimack Valley, Inc.  
 
Performance measures  Total for 2021 
Total number of active SMP team members  71 
Total number of SMP team member hours  6,089 
Number of group outreach and education events  162 
Estimated number of people reached through group outreach and education events  2,228 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  163 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $22,248 
Expected Medicare recoveries attributable to the project  $6,707 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $1,913 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $8,620 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $338,296 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    48   
 
Michigan  MMAP, Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  666 
Total number of SMP team member hours  15,597 
Number of group outreach and education events  227 
Estimated number of people reached through group outreach and education events  14,151 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  3,852 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $413,895 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    49   
 
Minnesota  Minnesota Department of Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  102 
Total number of SMP team member hours  747 
Number of group outreach and education events  100 
Estimated number of people reached through group outreach and education events  12,278 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  669 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $324,843 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    50   
 
Mississippi   AdviseWell, Inc.10 
 
Performance measures  Total for 2021 
Total number of active SMP team members  9 
Total number of SMP team member hours  5,183 
Number of group outreach and education events  42 
Estimated number of people reached through group outreach and education events  2,623 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  122 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $304,376 
 
 
 
 
 
 
 
______________________________________________________________________________ 
10   AdviseWell, Inc. is currently in the process of changing its name from eQHealth Solutions, Inc. 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    51   
 
Missouri  District III Area Agency on Aging 
 
Performance measures  Total for 2021 
Total number of active SMP team members  175 
Total number of SMP team member hours  5,754 
Number of group outreach and education events  966 
Estimated number of people reached through group outreach and education events  68,631 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  230 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $350,937 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    52   
 
Montana  Missoula Aging Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  57 
Total number of SMP team member hours  4,380 
Number of group outreach and education events  151 
Estimated number of people reached through group outreach and education events  6,584 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  1,800 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $223 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $257,651 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    53   
 
 
Nebraska  Nebraska Department of Insurance 
 
Performance measures  Total for 2021 
Total number of active SMP team members  154 
Total number of SMP team member hours  5,268 
Number of group outreach and education events  158 
Estimated number of people reached through group outreach and education events  10,829 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  7,732 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $265,634 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    54   
 
 
Nevada  Nevada Department of Health and Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  178 
Total number of SMP team member hours  30,677 
Number of group outreach and education events  420 
Estimated number of people reached through group outreach and education events  9,412 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  7,284 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $274,739 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    55   
 
New Hampshire  New Hampshire Department of Health and Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  41 
Total number of SMP team member hours  2,153 
Number of group outreach and education events  144 
Estimated number of people reached through group outreach and education events  2,753 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  4,359 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $842 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $259,921 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    56   
 
New Jersey  Jewish Family & Vocational Service of Middlesex County, Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  31 
Total number of SMP team member hours  4,868 
Number of group outreach and education events  99 
Estimated number of people reached through group outreach and education events  2,605 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  132 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $137 
Expected Medicare recoveries attributable to the project  $1,422,544 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $6,821 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $1,429,365 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $355,684 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    57   
 
 
New Mexico  New Mexico Aging and Long-Term Services Department 
 
Performance measures  Total for 2021 
Total number of active SMP team members  29 
Total number of SMP team member hours  5,758 
Number of group outreach and education events  77 
Estimated number of people reached through group outreach and education events  3,315 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  347 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $4,481 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $8,893 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $8,893 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $272,910 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    58   
 
 
New York  New York Statewide Senior Action Council, Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  56 
Total number of SMP team member hours  11,662 
Number of group outreach and education events  466 
Estimated number of people reached through group outreach and education events  22,051 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  2,234 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $5,609 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $1,391 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $7,000 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $537,386 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    59   
 
North Carolina  North Carolina Department of Insurance 
 
Performance measures  Total for 2021 
Total number of active SMP team members  211 
Total number of SMP team member hours  12,871 
Number of group outreach and education events  435 
Estimated number of people reached through group outreach and education events  45,677 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  8,261 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $425,785 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    60   
 
North Dakota  Minot State University 
 
Performance measures  Total for 2021 
Total number of active SMP team members  76 
Total number of SMP team member hours  3,546 
Number of group outreach and education events  72 
Estimated number of people reached through group outreach and education events  2,009 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  77 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $1,647 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $125 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $1,772 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $245,083 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    61   
 
 
Ohio  Pro Seniors, Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  51 
Total number of SMP team member hours  5,592 
Number of group outreach and education events  200 
Estimated number of people reached through group outreach and education events  10,521 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  361 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $376 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $1,389 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $1,765 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $443,359 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    62   
Oklahoma  Oklahoma State Insurance Department 
 
Performance measures  Total for 2021 
Total number of active SMP team members  22 
Total number of SMP team member hours  3,224 
Number of group outreach and education events  158 
Estimated number of people reached through group outreach and education events  18,832 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  1,447 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $305,988 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    63   
 
Oregon  Oregon Department of Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  97 
Total number of SMP team member hours  3,893 
Number of group outreach and education events  161 
Estimated number of people reached through group outreach and education events  5,150 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  4,502 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $303,974 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    64   
 
Pennsylvania  Center for Advocacy for the Rights and Interests of the Elderly 
 
Performance measures  Total for 2021 
Total number of active SMP team members  29 
Total number of SMP team member hours  7,508 
Number of group outreach and education events  85 
Estimated number of people reached through group outreach and education events  1,649 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  220 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $178 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $178 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $469,542 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    65   
 
Pue rto Rico  Hispanic-American Institute, Inc.  
 
 
Performance measures  Total for 2021 
Total number of active SMP team members  6 
Total number of SMP team member hours  3,932 
Number of group outreach and education events  19 
Estimated number of people reached through group outreach and education events  518 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  0 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $345,372 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    66   
 
Rhode Island  Rhode Island Office of Healthy Aging  
Performance measures  Total for 2021 
Total number of active SMP team members  75 
Total number of SMP team member hours  10,424 
Number of group outreach and education events  139 
Estimated number of people reached through group outreach and education events  6,720 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  5,470 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $249,004 
 
 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    67   
 
 
South Carolina  State of South Carolina  
 
Performance measures  Total for 2021 
Total number of active SMP team members  29 
Total number of SMP team member hours  15,290 
Number of group outreach and education events  278 
Estimated number of people reached through group outreach and education events  27,250 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  6,312 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $330,871 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    68   
 
 
South Dakota  South Dakota Department of Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  23 
Total number of SMP team member hours  1,150 
Number of group outreach and education events  11 
Estimated number of people reached through group outreach and education events  197 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  1,647 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $249,678 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    69   
 
Tennessee  Upper Cumberland Development District 
 
Performance measures  Total for 2021 
Total number of active SMP team members  325 
Total number of SMP team member hours  17,746 
Number of group outreach and education events  473 
Estimated number of people reached through group outreach and education events  29,928 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  22,995 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $366,779 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    70   
 
 
Texas  Better Business Bureau Educational Foundation 
 
Performance measures  Total for 2021 
Total number of active SMP team members  153 
Total number of SMP team member hours  9,447 
Number of group outreach and education events  547 
Estimated number of people reached through group outreach and education events  19,019 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  1,807 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $557,575 
 
 
 
 
 
 
 
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U.S. Virgin Islands  Legal Services of the Virgin Islands, Inc.  
 
Performance measures  Total for 2021 
Total number of active SMP team members  5 
Total number of SMP team member hours  2,173 
Number of group outreach and education events  21 
Estimated number of people reached through group outreach and education events  297 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  0 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $98,505 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    72   
 
Utah  Utah Department of Human Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  145 
Total number of SMP team member hours  14,360 
Number of group outreach and education events  625 
Estimated number of people reached through group outreach and education events  21,531 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  10,167 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $856 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $263,945 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    73   
 
Vermont  Community of Vermont Elders 
 
Performance measures  Total for 2021 
Total number of active SMP team members  9 
Total number of SMP team member hours  3,983 
Number of group outreach and education events  17 
Estimated number of people reached through group outreach and education events  541 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  6 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $248,730 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    74   
 
 
Virginia  Virginia Association of Area Agencies on Aging 
 
Performance measures  Total for 2021 
Total number of active SMP team members  79 
Total number of SMP team member hours  9,799 
Number of group outreach and education events  204 
Estimated number of people reached through group outreach and education events  6,683 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  7,044 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $363,119 
 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    75   
 
 
Washington  Washington State Office of the Insurance Commissioner 
 
Performance measures  Total for 2021 
Total number of active SMP team members  81 
Total number of SMP team member hours  2,892 
Number of group outreach and education events  187 
Estimated number of people reached through group outreach and education events  3,549 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  2,417 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $1,427 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $1,427 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $337,925 
 
 
 
 
 
 
 
 
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West Virginia  West Virginia Bureau of Senior Services 
 
Performance measures  Total for 2021 
Total number of active SMP team members  63 
Total number of SMP team member hours  4,788 
Number of group outreach and education events  287 
Estimated number of people reached through group outreach and education events  10,339 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  3,407 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $279,952 
 
 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    77   
 
 
Wisconsin  Greater Wisconsin Agency on Aging Resources, Inc.                                
 
Performance measures  Total for 2021 
Total number of active SMP team members  18 
Total number of SMP team member hours  4,176 
Number of group outreach and education events  33 
Estimated number of people reached through group outreach and education events  2,622 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  223 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $0 
Expected Medicare recoveries attributable to the project  $0 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $0 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $0 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $337,356 
 
 
 
 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    78   
 
   
Wyoming  Wyoming Senior Citizens, Inc. 
 
Performance measures  Total for 2021 
Total number of active SMP team members  68 
Total number of SMP team member hours  6,725 
Number of group outreach and education events  33 
Estimated number of people reached through group outreach and education events  990 
Number of individual interactions with, or on behalf of, a Medicare beneficiary  4,730 
Cost avoidance on behalf of Medicare, Medicaid, beneficiaries, or others  $9,151 
Expected Medicare recoveries attributable to the project  $3,205 
Additional expected Medicare recoveries attributable to the project*  $0 
Expected Medicaid recoveries attributable to the project  $0 
Additional expected Medicaid recoveries attributable to the project*  $0 
Savings to beneficiaries attributable to the project  $11,764 
Other savings attributable to the project (e.g., savings to supplemental insurance)  $0 
Total savings attributable to the project  $14,969 
* Additional expected recoveries are expected recoveries from cases in which the SMP projects were minimally involved, as distinguished from 
referrals from SMP projects that led to the opening of investigations or from meaningful contributions by SMP projects to existing investigations. 
 
Grant Total: $243,936 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    79   
APPENDIX F 
Definitions of Performance Measures 
Total number of active SMP  Individuals who spent any time on the SMP program, including those paid by the 
team members  SMP program, those paid in kind, and volunteer team members. 
Hours contributed by team members while performing SMP work and receiving 
Total number of SMP team 
training to perform SMP work, including time spent by team members paid by 
member hours 
the SMP program, team members paid in kind, and volunteer team members. 
Community outreach events, education activities, and presentations to educate 
Number of group outreach 
beneficiaries, family members, caregivers, and others about SMP services and the 
and education events 
detection of health care fraud, errors, and abuse. 
Estimated number of people  Total estimated number of people reached as a result of SMP group outreach 
reached through group  and education activities. 
outreach and education 
events 
Number of individual  Individual interactions between SMP team members and beneficiaries, family 
interactions with, or on  members, caregivers, or others for the purpose of discussing or gathering 
information about potential health care fraud, errors, or abuse. 
behalf of, a Medicare 
beneficiary 
Cost avoidance on behalf of  Health care expenditures for which the government, a beneficiary, or other entity 
Medicare, Medicaid,  (e.g., secondary health insurer or a pharmacy) was relieved of responsibility for 
payment as a result of the SMP project. 
beneficiaries, or others 
This amount represents actual and expected Medicare recoveries from criminal 
actions, settlements, civil judgments, or overpayments that resulted from the 
referral.  This measure applies to the amount of money that was ordered or 
Expected Medicare 
agreed upon to be returned to Medicare and may not reflect actual collections.  
recoveries attributable to 
Recoveries may also involve cases that include participation by a Medicare 
the projects 
contractor or a law enforcement agency.  This measure includes recoveries 
from referrals from SMP projects that led to the opening of investigations or 
from meaningful contributions by SMP projects to existing investigations. 
This amount represents actual and expected Medicare recoveries from criminal 
actions, settlements, civil judgments, or overpayments that resulted from the 
referral.  This measure applies to the amount of money that was ordered or 
Additional expected  agreed upon to be returned to Medicare and may not reflect actual 
Medicare recoveries  collections.  Recoveries may also involve cases that include participation by 
attributable to the projects  a Medicare contractor or a law enforcement agency.  This measure includes 
recoveries from referrals that validated information in an existing investigation.  
This measure aims to capture additional recoveries in which the SMP project was 
minimally involved. 
 
Memorandum Report:  2021 Performance Data for the Senior Medicare Patrol Projects (OEI-02-22-00310)                    80   
 
Definitions of Performance Measures (continued)  
This amount represents actual and expected Medicaid recoveries from criminal 
actions, settlements, civil judgments, or overpayments that resulted from the 
referral.  This measure applies to the amount of money that was ordered or 
Expected Medicaid 
agreed upon to be returned to Medicaid and may not reflect actual collections.  
recoveries attributable to 
Recoveries may also involve cases that include participation by a Medicaid Fraud 
the projects 
Control Unit or a law enforcement agency.  This measure includes recoveries 
from referrals from SMP projects that led to the opening of investigations or 
from meaningful contributions by SMP projects to existing investigations. 
This amount represents actual and expected Medicaid recoveries from criminal 
actions, settlements, civil judgments, or overpayments that resulted from the 
referral.  This applies to the amount of money that was ordered or agreed upon 
Additional expected 
to be returned to Medicaid and may not reflect actual collections.  Recoveries 
Medicaid recoveries 
may also involve cases that include participation by a Medicaid contractor or a 
attributable to the projects 
law enforcement agency.  This measure includes recoveries from referrals that 
validated information in an existing investigation.  This measure aims to capture 
additional recoveries in which the SMP project was minimally involved. 
Savings to beneficiaries  Money recouped to an individual as a result of the SMP project (e.g., 
attributable to the projects  copayments, deductibles, or any other out-of-pocket expenses). 
Other savings attributable  Money recouped to an entity other than Medicare, Medicaid, or a beneficiary 
to the projects (e.g., savings  (e.g., a secondary health insurer) as a result of the SMP project. 
to supplemental insurance) 
 
 
 
 
 
 
 
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