GENERAL SERVICES ADMINISTRATION
                41 CFR Parts 3003, 30111, 30150, 30152, 30170, 30171 and 30173
                [FTR Case 202303; Docket No. GSAFTR20230023, Sequence No. 1]
                RIN 3090AK66
                Federal Travel Regulation; Updating Glossary of Terms and E-Gov Travel Service Requirements
                
                    AGENCY:
                    Office of Government-wide Policy (OGP), General Services Administration (GSA).
                
                
                    ACTION:
                    Proposed rule.
                
                
                    SUMMARY:
                    
                        GSA is proposing to amend the Federal Travel Regulation (FTR) Glossary of Terms to add the term 
                        Online booking tool (OBT)
                         and revise the definition of 
                        E-Gov Travel Service (ETS);
                         remove outdated policies on implementing ETS; renumber ETS regulations in a sequential order as necessary; and make miscellaneous editorial corrections.
                    
                
                
                    DATES:
                    Interested parties should submit written comments to the Regulatory Secretariat Division at the address shown below on or before February 26, 2024 to be considered in the formation of the final rule.
                
                
                    ADDRESSES:
                    
                        Submit comments in response to FTR case 202303 to 
                        Regulations.gov
                         at 
                        https://www.regulations.gov
                         via the Federal eRulemaking portal by searching for FTR Case 202303. Select the link Comment Now that corresponds with FTR Case 202303. Follow the instructions provided at the Comment Now screen. Please include your name, company name (if any), and FTR Case 202303 on your attached document. If your comment cannot be submitted using 
                        https://www.regulations.gov,
                         call or email the points of contact in the 
                        FOR FURTHER INFORMATION CONTACT
                         section of this document for alternate instructions.
                    
                    
                        Instructions:
                         Please submit comments only and cite FTR Case 202303, in all correspondence related to this case. Comments received generally will be posted without change to 
                        https://www.regulations.gov,
                         including any personal and/or business confidential information provided. To confirm receipt of your comment(s), please check 
                        www.regulations.gov,
                         approximately two to three days after submission to verify posting.
                    
                
                
                    FOR FURTHER INFORMATION CONTACT:
                    
                        Ms. Cheryl D. McClain-Barnes, Program Analyst, Office of Government-wide Policy, at 2022084334 or 
                        travelpolicy@gsa.gov
                         for clarification of 
                        
                        content. For information pertaining to status or publication schedules, contact the Regulatory Secretariat Division at 2025014755 or 
                        GSARegSec@gsa.gov.
                         Please cite FTR Case 202303.
                    
                
            
            
                SUPPLEMENTARY INFORMATION:
                I. Background
                In accordance with 5 U.S.C. 5707, the Administrator of General Services is authorized to prescribe regulations regarding reimbursement for Federal employees traveling on official business away from their official duty stations. The overall implementing authority is the FTR, codified in title 41 of the Code of Federal Regulations, chapters 300 through 304.
                In November 2003, GSA's Federal Acquisition Service awarded master contracts for the first iteration of ETS, a web-based end-to-end travel management service. GSA published FTR Amendment 200307 (68 FR 71026) in December 2003, to amend the FTR on the required use of the new travel service. The original ETS implementation policies included timelines with specific dates for agencies to deploy ETS and migrate to the new platform. This information regarding ETS implementation is no longer needed because all mandatory users have deployed ETS (either initially, or upon expiration of an exception to its use) since it became available to civilian agencies in the first quarter of 2004.
                Contracts awarded under ETS2, the second iteration of ETS, are set to expire in June 2027. As GSA focuses on procuring and implementing the third iteration of ETS, known as E-Gov Travel Service, Next Generation or ETSNext for short, GSA proposes to revise FTR Parts 30111, 30150, 30152, 30170, 30171 and 30173 to remove the original ETS implementation policies that are no longer applicable.
                
                    Specifically, GSA proposes to relocate a definitional term at  30150.6, namely online self-service booking tool, to part 3003 Glossary of Terms, update the definition, rename that term online booking tool (OBT), and renumber part 30150 in logical order. GSA proposes to further update the Glossary of Terms to make an update and an editorial change to the definition of 
                    E-Gov Travel Service (ETS)
                     by capitalizing the acronym ETS in the body of the definition to be consistent with the definition heading.
                
                GSA also proposes to remove and reserve  30173.101 and relocate relevant language from Note 1 of the section regarding agency funding responsibility for ETS to a note to  30173.2. GSA further proposes to revise the note to  30173.106 to remove duplicate language and text regarding travel agent services that align with present requirements for ETS2, but may not align with the terms of successor travel management service contract(s). Finally, GSA proposes to add a reference to the extenuating circumstances exception to the use of ETS and Travel Management Service (TMS) to existing exceptions at  30150.4 and 30173.102.
                II. Executive Orders 12866, 13563, and 14094
                
                    Executive Order (E.O.) 12866 (
                    Regulatory Planning and Review
                    ) directs agencies to assess all costs and benefits of available regulatory alternatives and, if regulation is necessary, to select regulatory approaches that maximize net benefits (including potential economic, environmental, public health and safety effects, distributive impacts, and equity). E.O. 13563 (
                    Improving Regulation and Regulatory Review
                    ) emphasizes the importance of quantifying both costs and benefits, of reducing costs, of harmonizing rules, and of promoting flexibility. E.O. 14094 (
                    Modernizing Regulatory Review
                    ) supplements and reaffirms the principles, structures, and definitions governing contemporary regulatory review established in E.O. 12866 and E.O. 13563. The Office of Management and Budget, Office of Information and Regulatory Affairs (OIRA) has determined this rulemaking is not a significant regulatory action and, therefore, is not subject to review under section 6(b) of E.O. 12866.
                
                III. Regulatory Flexibility Act
                
                    GSA does not expect this proposed rule to have a significant economic impact on a substantial number of small entities within the meaning of the Regulatory Flexibility Act, 5 U.S.C. 601, 
                    et seq.
                     This proposed rule is also exempt from Administrative Procedure Act pursuant to 5 U.S.C. 553(a)(2) because it applies to agency management or personnel. Therefore, an Initial Regulatory Flexibility Analysis has not been performed.
                
                IV. Paperwork Reduction Act
                
                    The Paperwork Reduction Act does not apply because the changes to the FTR do not impose recordkeeping or information collection requirements, or the collection of information from offerors, contractors, or members of the public that require the approval of the Office of Management and Budget under 44 U.S.C. 3501, 
                    et seq.
                
                
                    List of Subjects in 41 CFR Parts 3003, 30111, 30150, 30152, 30170, 30171 and 30173
                    Administrative practice and procedure, Government contracts, Government employees, Individuals with disabilities, Travel and transportation expenses.
                
                
                    Krystal J. Brumfield,
                    Associate Administrator, Office of Government-wide Policy.
                
                Therefore, GSA proposes to amend 41 CFR parts 3003, 30111, 30150, 30152, 30170, 30171 and 30173 as set forth below:
                
                    PART 3003GLOSSARY OF TERMS
                
                1. The authority citation for 41 CFR part 3003 continues to read as follows:
                
                    Authority: 
                     5 U.S.C. 5707; 40 U.S.C. 121(c); 49 U.S.C. 40118; 5 U.S.C. 5738; 5 U.S.C. 57415742; 20 U.S.C. 905(a); 31 U.S.C. 1353; E.O 11609, as amended, 3 CFR, 19711975 Comp., p. 586, Office of Management and Budget Circular No. A126, Revised May 22, 1992.
                
                2. Amend  3003.1 by:
                a. Revising the definition of E-Gov Travel Service (ETS); and
                b. Adding in alphabetical order the definition, Online booking tool (OBT).
                The revision and addition read as follows:
                
                     3003.1
                     What do the following terms mean?
                    
                    
                        E-Gov Travel Service (ETS)
                        The Government-contracted, end-to-end travel management service that automates and consolidates the Federal travel process in a self-service environment, covering all aspects of official travel, including travel planning, authorization, reservations, ticketing, expense reimbursement, and travel management reporting. The ETS provides the services of a Federal travel management program as specified in  30173.1(a), (b), and (e) of this title.
                    
                    
                    
                        Online booking tool (OBT)
                        An internet-based system that permits travelers to make reservations for transportation (
                        e.g.,
                         air, rail, and car rental) and lodging. ETS and agency Travel Management Service providers incorporate an OBT.
                    
                    
                
                
                    
                    PART 30111PER DIEM EXPENSES
                
                3. The authority citation for 41 CFR part 30111 continues to read as follows:
                
                    Authority: 
                    5 U.S.C. 5707.
                
                4. Amend  30111.25 by revising the Note to  30111.25 to read as follows:
                
                     30111.25 
                     Must I provide receipts to substantiate my claimed travel expenses?
                    
                    
                        Note 1 to  30111.25:
                         Hard copy receipts should be electronically scanned and submitted with your electronic travel claim.
                    
                
                
                    PART 30150ARRANGING FOR TRAVEL SERVICES
                
                5. The authority citation for part 30150 continues to read as follows:
                
                    Authority
                    : 5 U.S.C. 5707; 40 U.S.C. 121(c).
                
                6. Revise  30150.3 to read as follows:
                
                     30150.3 
                     Must I use the ETS or TMS to arrange my travel?
                    Yes, if you are an employee of an agency as defined in  3011.1 of this chapter, you must use the ETS, or your agency's TMS (if an exception to ETS use is granted), to make your travel arrangements. If you are an employee of the Department of Defense, the legislative branch, or the Government of the District of Columbia, you must arrange your travel in accordance with your agency's TMS. Your agency may grant, or be granted, an exception to required use of TMS or ETS under  30150.4, 30173.102, or 30173.104 of this chapter.
                
                7. Revise  30150.4 to read as follows:
                
                     30150.4 
                    May I be granted an exception to the required use of TMS or ETS?
                    Yes, your agency head or their designee may grant an individual case exception to required use of your agency's TMS or to required use of ETS, but only when your travel meets one of the following conditions:
                    
                        (a) Such use would result in an unreasonable burden on mission accomplishment (
                        e.g.,
                         emergency travel is involved and TMS or ETS is not accessible; you are performing invitational travel; or you have special needs or require disability accommodations under part 30113 of this chapter).
                    
                    (b) Such use would compromise a national security interest.
                    
                        (c) Such use might endanger your life (
                        e.g.,
                         you are traveling under the Federal witness protection program, or you are a threatened law enforcement or investigative officer traveling under part 30131 of this chapter).
                    
                    (d) Such use is prevented due to extenuating circumstances (see  30150.6).
                
                
                     30150.5 
                    [Amended]
                
                8. Amend  30150.5 by:
                a. Removing from the section heading the words TMS or the E-Gov Travel Service and adding in their place TMS or ETS;
                b. Removing the citations  30150.4 or  30173.104 and adding  30150.4, 30173.102, or 30173.104 in their place; and
                c. Removing the words E-Gov Travel Service and adding in their place ETS.
                
                     30150.6 
                    [Removed]
                
                9. Remove section  30150.6.
                
                     30150.7 
                     [Redesignated as  30150.6 and Amended]
                
                10. Amend  30150.7 by redesignating  30150.7 as  30150.6 and revising newly redesignated  30150.6 to read as follows:
                
                     30150.6
                     Am I required to use the OBT offered by ETS?
                    Yes, you are required to use the OBT offered by ETS, or your agency's TMS (if an exception to ETS use is granted), unless extenuating circumstances prevent such use. Some extenuating circumstances for which you may not be able to use an OBT are:
                    (a) When you are attending a conference where the conference sponsor has negotiated with one or more lodging facilities to set aside a specific number of rooms for conference attendees and to ensure that a set aside room is available to you, you are required to book lodging directly with the lodging facility;
                    (b) When your travel is to a remote location and it is not possible to book lodging accommodations through the TMS or ETS; or
                    (c) When such travel arrangements are so complex and circumstances will not allow you to book your travel through an OBT.
                
                
                    PART 30152CLAIMING REIMBURSEMENT
                
                11. The authority citation for 41 CFR part 30152 continues to read as follows:
                
                    Authority:
                     5 U.S.C. 5707; 40 U.S.C. 121(c); Sec. 2., Pub. L. 105264, 112 Stat. 2350 (5 U.S.C. 5701 note).
                
                12. Revise  30152.3 to read as follows:
                
                     30152.3
                     Am I required to file a travel claim (voucher) in a specific format, and must the claim be signed?
                    You must use the format prescribed by ETS to file all your travel claims unless your agency has been granted, or has granted you, an exception from required use of the ETS in accordance with  30150.4, 30173.102, or 30173.104 of this chapter. If the prescribed travel claim is hardcopy, the claim must be signed in ink. Any alterations or erasures to your hardcopy travel claim must be initialed. If your agency has electronic document processing, use your electronic signature where required.
                
                
                    PART 30170INTERNAL POLICY AND PROCEDURE REQUIREMENTS
                
                13. The authority citation for 41 CFR part 30170 continues to read as follows:
                
                    Authority:
                     5 U.S.C. 5707; 40 U.S.C. 121(c); Sec. 2, Pub. L. 105264, 112 Stat. 2350 (5 U.S.C. 5701, note); OMB Circular No. A126, revised May 22, 1992; OMB Circular A123, Appendix B, revised August 27, 2019.
                
                14. Amend  30170.1 by revising paragraph (d) to read as follows:
                
                     30170.1 
                    How must we administer the authorization and payment of travel expenses?
                    
                    (d) Must require employees to use the ETS to process travel authorizations and claims for travel expenses, unless an exception has been granted under  30150.4, 30173.102, or 30173.104 of this chapter.
                
                
                    PART 30171AGENCY TRAVEL ACCOUNTABILITY REQUIREMENTS
                
                15. The authority citation for 41 CFR part 30171 continues to read as follows:
                
                    Authority: 
                    5 U.S.C. 5707; 40 U.S.C. 121(c); Sec. 2, Pub. L. 105264, 112 Stat. 2350 (5 U.S.C. 5701 note).
                
                16. Amend  30171.201 by revising the second sentence of the introductory text and paragraph (e) to read as follows:
                
                     30171.201
                     What are the reviewing official's responsibilities?
                    * * * The reviewing official must ensure:
                    
                    (e) The required receipts, statements, justifications, etc., are attached to the travel claim and the electronic travel claim includes scanned electronic images of such documents.
                
                
                    
                    PART 30173TRAVEL PROGRAMS
                
                17. The authority citation for 41 CFR part 30173 continues to read as follows:
                
                    Authority:
                     5 U.S.C. 5707; 40 U.S.C. 121(c).
                
                18. Amend  30173.1 by revising paragraph (e) to read as follows:
                
                     30173.1 
                    What does the Federal travel management program include?
                    
                    
                        (e) A Travel Management Reporting System that covers financial and other travel characteristics required by the Agency Payments for Employee Travel, Transportation, and Relocation annual report (
                        see
                          30070.1 through 30070.4 of this title).
                    
                    
                
                19. Revise  30173.2 to read as follows:
                
                     30173.2
                     What are our responsibilities as participants in the Federal travel management program?
                    As a participant in the Federal travel management program, you must
                    (a) Designate an authorized representative to administer the program;
                    (b) Ensure that you have internal policies and procedures in place to govern use of the program;
                    (c) Require employees in your agency to use ETS in lieu of TMS (unless an exception has been granted in accordance with  30150.4 of this chapter, 30173.102, or 30173.104); and
                    (d) Ensure that any agency-contracted TMS complements and supports ETS and data exchange in an efficient and cost effective manner.
                    
                        Note 1 to  30173.2: 
                        
                            Your agency is responsible for providing the funds and personnel resources required to support ETS transition and data exchange, and for establishing interfaces between the ETS standard data output and applicable business systems (
                            e.g.,
                             financial, human resources, etc.).
                        
                    
                
                20. Revise the heading of subpart B of part 30173 to read as follows:
                
                    Subpart BE-Gov Travel Service and Travel Management Service
                
                21. Revise  30173.100 to read as follows:
                
                     30173.100
                     Are agencies and their employees required to use the ETS?
                    
                        Yes, unless you have an exception to the use of the ETS (
                        see
                          30150.4 of this chapter, 30173.102, and 30173.104), agencies and employees must use the ETS for all temporary duty travel. The Department of Defense, the legislative branch, and the Government of the District of Columbia are not subject to this requirement.
                    
                
                
                     30173.101
                     [Removed and Reserved]
                
                22. Remove and Reserve  30173.101.
                23. Revise  30173.102 to read as follows:
                
                     30173.102
                     May we grant a traveler an exception from required use of TMS or ETS?
                    (a) Yes, your agency head or their designee may grant an individual case by case exception to required use of your agency's TMS or to required use of ETS, but only when travel meets one of the following conditions:
                    
                        (1) Such use would result in an unreasonable burden on mission accomplishment (
                        e.g.,
                         emergency travel is involved and TMS or ETS is not accessible; the traveler is performing invitational travel; or the traveler has special needs or requires disability accommodations in accordance with part 30113 of this chapter).
                    
                    (2) Such use would compromise a national security interest.
                    
                        (3) Such use might endanger the traveler's life (
                        e.g.,
                         the individual is traveling under the Federal witness protection program, or is a threatened law enforcement or investigative officer traveling under part 30131 of this chapter).
                    
                    (4) Such use is prevented due to extenuating circumstances (see  30150.6 of this chapter).
                    (b) Any exception granted must be consistent with any contractual terms applicable to your TMS or ETS, and must not cause a breach of contract terms.
                
                24. Revise  30173.103 to read as follows: 
                
                     30173.103
                     What must we do when we approve an exception to the use of the ETS?
                    The head of your agency or their designee must approve an exception to the use of the ETS under  30150.4 of this chapter or  30173.102 in writing or through electronic means.
                
                25. Amend  30173.104 by:
                a. Removing from the section heading the words E-Gov Travel Service and adding in their place ETS; and
                b. Revising paragraphs (a) introductory text, (a)(1), (a)(2), (a)(4), (b), and (c).
                The revisions read as follows:
                
                     30173.104
                     May further exceptions to the required use of the ETS be approved?
                    (a) The Administrator of General Services or their designee may grant an agency-wide exception (or exempt a component thereof) from the required use of ETS when requested by the head of a Department (cabinet-level agency) or head of an Independent agency when
                    
                        (1) The agency has presented a business case analysis to the General Services Administration that proves that it has an alternative TMS to the ETS that is in the best interest of the Government and the taxpayer (
                        i.e.,
                         the agency has evaluated the economic and service values offered by the ETS contractor(s) compared to those offered by the agency's current or proposed TMS and has determined that the agency's current or proposed TMS is a better value);
                    
                    (2) The agency has security, secrecy, or protection of information issues that cannot be mitigated through security provided by the ETS contractor(s);
                    
                    
                        (4) The agency has critical and unique technology or business requirements that cannot be accommodated by the ETS contractor(s) at all or at an acceptable and reasonable price (
                        e.g.,
                         majority of travel is group-travel).
                    
                    (b) As a condition of receiving an exception, the agency must agree to conduct annual business case reviews of its TMS and must provide to the ETS Program Management Office (PMO) data elements required by the ETS PMO in a format prescribed by the ETS PMO.
                    
                        (c) Requests for exceptions should be addressed to the Administrator of General Services and sent to 
                        travelpolicy@gsa.gov
                         with full justification and/or analysis addressing paragraphs (a)(1) through (4) of this section.
                    
                
                26. Revise  30173.105 to read as follows:
                
                     30173.105 
                     What are the consequences of an employee not using the ETS or TMS?
                    If an employee does not use the ETS (or your agency's designated TMS where an exception to ETS applies), the employee is responsible for any additional costs (see  30150.5 of this chapter) resulting from the failure to use the ETS or your TMS. In addition, you may take appropriate disciplinary actions.
                
                27. Amend  30173.106 by revising the Note to  30173.106 to read as follows:
                
                     30173.106 
                    What are the basic services that should be covered by a TMS?
                    
                    
                        Note 1 to  30173.106:
                         The ETS fulfills the basic services of a TMS. 
                    
                
            
            [FR Doc. 202328551 Filed 122723; 8:45 am]
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