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The rules say that plans must pay for a medical service or item if regular Medicare would pay for it in this case. 
You can find this rule at 42 Code of Federal Regulations (CFR) Section 422.101. 
 
The rules say that the supplier for all Durable Medical Equipment, Prosthetic, and Orthotic Supplies 
(DMEPOS) must have an order from the treating physician before giving any DMEPOS item to an enrollee. 
The supplier must keep the order and proof of delivery documentation on file. All services that do not have 
appropriate proof of delivery will be denied. You can find this rule in the Centers for Medicare and Medicaid 
Services, Internet Only Manual, Publication 100-08, Medicare Program Integrity Manual, Chapter 5, Sections 
5.2.1 and 5.8. 
 
The rules say that the provider, supplier, or beneficiary, as appropriate, must furnish to the intermediary or 
carrier sufficient information to determine whether payment is due and the amount of payment. You can find 
this rule at 42 CFR 424.5. 
 
The rules say for Medicare to consider coverage and payment for any item or service, the information 
submitted by the supplier or provider must corroborate the documentation in the beneficiary's medical 
documentation and confirm that Medicare coverage criteria have been met. You can see this in the Centers for 
Medicare and Medicaid Services, Internet Only Manual, Publication 100-08, Medicare Program Integrity 
Manual Chapter 3, 3.3.2.1. 
 
The rules say if the supplier utilizes a shipping service or mail order, the proof of delivery (POD) 
documentation must be a complete record tracking the item(s) from the DMEPOS supplier to the beneficiary. 
An example of acceptable POD would include both the suppliers own detailed shipping invoice and the 
delivery services tracking information. The suppliers record must be linked to the delivery service record by 
some clear method like the delivery services package identification number or suppliers invoice number for 
the package sent to the beneficiary. The POD document must include: 
 
   
 Beneficiarys name 
 Delivery address 
 Delivery services package identification number, supplier invoice number, or alternative method that 
links the suppliers delivery documents with the delivery services records 
 A description of the item(s) being delivered. The description can be either a narrative description (e.g., 
lightweight wheelchair base), a HCPCS code, the long description of a Healthcare Common Procedure Coding 
System (HCPCS) code, or a brand name/model number 
 Quantity delivered 
 Date delivered 
 Evidence of delivery 
 
If a supplier utilizes a shipping service or mail order, suppliers have two options for the date of service (DOS) 
to use on the claim: 
 
1. Suppliers may use the shipping date as the DOS. The shipping date is defined as the date the 
delivery/shipping service label is created or the date the item is retrieved by the shipping service for delivery. 
However, such dates should not demonstrate significant variation. 
2. Suppliers may use the date of delivery as the DOS on the claim.  
 
You can find this information in Medicares Local Coverage Article: Standard Documentation Requirements 
for All Claims Submitted to DME MACs (A55426). 
 
If you want to read these Medicare rules, you can go to this website www.medicareappeal.com. 
 
The Plan contract says that the Plan covers items and services in accordance with Medicare rules.