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Can you upload this picture (note the Aggie Band in the Background...gotta plug that) and this picture (make sure to note the guy in the photo is ""Will D. Wilkinson""...might as well say who he is) using OTRS? I read through that page and I am a bit confused as to what I should do. Additionally, I am busy this weekend and won't be able to help much. Anything you can do to help would be useful.  talk "