OpenRaiser/Intern-Atlas huggingface dataset:
Generating News-Centric Crossword Puzzles As A Constraint Satisfaction and Optimization Problem
Venue: Conference CIKM 2023
Year: 2023

Crossword puzzles have traditionally served not only as entertainment but also as an educational tool that can be used to acquire vocabulary and language proficiency. One strategy to enhance the educational purpose is personalization, such as including more words on a particular topic. This paper focuses on the case of encouraging people's interest in news and proposes a framework for automatically generating news-centric crossword puzzles. We designed possible scenarios and built a prototype as a constraint satisfaction and optimization problem, that is, containing as many news-derived words as possible. Our experiments reported the generation probabilities and time required under several conditions. The results showed that news-centric crossword puzzles can be generated even with few news-derived words. We summarize the current issues and future research directions through a qualitative evaluation of the prototype. This is the first proposal that a formulation of a constraint satisfaction and optimization problem can be beneficial as an educational application.
BOLT: An Automated Deep Learning Framework for Training and Deploying Large-Scale Search and Recommendation Models on Commodity CPU Hardware
Venue: Conference CIKM 2023
Year: 2023

Efficient large-scale neural network training and inference on commodity CPU hardware is of immense practical significance in democratizing deep learning (DL) capabilities. Presently, the process of training massive models consisting of hundreds of millions to billions of parameters requires the extensive use of specialized hardware accelerators, such as GPUs, which are only accessible to a limited number of institutions with considerable financial resources. Moreover, there is often an alarming carbon footprint associated with training and deploying these models. In this paper, we take a step towards addressing these challenges by introducing BOLT, a sparse deep learning library for training large-scale search and recommendation models on standard CPU hardware. BOLT provides a flexible, high-level API for constructing models that will be familiar to users of existing popular DL frameworks. By automatically tuning specialized hyperparameters, BOLT also abstracts away the algorithmic details of sparse network training. We evaluate BOLT on a number of information retrieval tasks including product recommendations, text classification, graph neural networks, and personalization. We find that our proposed system achieves competitive performance with state-of-the-art techniques at a fraction of the cost and energy consumption and an order-of-magnitude faster inference time. BOLT has also been successfully deployed by multiple businesses to address critical problems, and we highlight one customer case study in the field of e-commerce.
DebCSE: Rethinking Unsupervised Contrastive Sentence Embedding Learning in the Debiasing Perspective
Venue: Conference CIKM 2023
Year: 2023

Several prior studies have suggested that word frequency biases can cause the Bert model to learn indistinguishable sentence embeddings. Contrastive learning schemes such as SimCSE and ConSERT have already been adopted successfully in unsupervised sentence embedding to improve the quality of embeddings by reducing this bias. However, these methods still introduce new biases such as sentence length bias and false negative sample bias, that hinders model's ability to learn more fine-grained semantics. In this paper, we reexamine the challenges of contrastive sentence embedding learning from a debiasing perspective and argue that effectively eliminating the influence of various biases is crucial for learning high-quality sentence embeddings. We think all those biases are introduced by simple rules for constructing training data in contrastive learning and the key for contrastive learning sentence embedding is to mimic the distribution of training data in supervised machine learning in unsupervised way. We propose a novel contrastive framework for sentence embedding, termed DebCSE, which can eliminate the impact of these biases by an inverse propensity weighted sampling method to select high-quality positive and negative pairs according to both the surface and semantic similarity between sentences. Extensive experiments on semantic textual similarity (STS) benchmarks reveal that DebCSE significantly outperforms the latest state-of-the-art models with an average Spearman's correlation coefficient of 80.33% on BERTbase.
Retention is All You Need
Venue: Conference CIKM 2023
Year: 2023

Skilled employees are the most important pillars of an organization. Despite this, most organizations face high attrition and turnover rates. While several machine learning models have been developed to analyze attrition and its causal factors, the interpretations of those models remain opaque. In this paper, we propose the HR-DSS approach, which stands for Human Resource (HR) Decision Support System, and uses explainable AI for employee attrition problems. The system is designed to assist HR departments in interpreting the predictions provided by machine learning models. In our experiments, we employ eight machine learning models to provide predictions. We further process the results achieved by the best-performing model by the SHAP explainability process and use the SHAP values to generate natural language explanations which can be valuable for HR. Furthermore, using "What-if-analysis", we aim to observe plausible causes for attrition of an individual employee. The results show that by adjusting the specific dominant features of each individual, employee attrition can turn into employee retention through informative business decisions.
Uplift Modeling: From Causal Inference to Personalization
Venue: Conference CIKM 2023
Year: 2023

Uplift modeling is a collection of machine learning techniques for estimating causal effects of a treatment at the individual or subgroup levels. Over the last years, causality and uplift modeling have become key trends in personalization at online e-commerce platforms, enabling the selection of the best treatment for each user in order to maximize the target business metric. Uplift modeling can be particularly useful for personalized promotional campaigns, where the potential benefit caused by a promotion needs to be weighed against the potential costs. In this tutorial we will cover basic concepts of causality and introduce the audience to state-of-the-art techniques in uplift modeling. We will discuss the advantages and the limitations of different approaches and dive into the unique setup of constrained uplift modeling. Finally, we will present real-life applications and discuss challenges in implementing these models in production.
Hybrid Contrastive Constraints for Multi-Scenario Ad Ranking
Venue: Conference CIKM 2023
Year: 2023

Multi-scenario ad ranking aims at leveraging the data from multiple domains or channels for training a unified ranking model to improve the performance at each individual scenario. Although the research on this task has made important progress, it still lacks the consideration of cross-scenario relations, thus leading to limitation in learning capability and difficulty in interrelation modeling. In this paper, we propose a Hybrid Contrastive Constrained approach (HC^2) for multi-scenario ad ranking. To enhance the modeling of data interrelation, we elaborately design a hybrid contrastive learning approach to capture commonalities and differences among multiple scenarios. The core of our approach consists of two elaborated contrastive losses, namely generalized and individual contrastive loss, which aim at capturing common knowledge and scenario-specific knowledge, respectively. To adapt contrastive learning to the complex multi-scenario setting, we propose a series of important improvements. For generalized contrastive loss, we enhance contrastive learning by extending the contrastive samples (label-aware and diffusion noise enhanced contrastive samples) and reweighting the contrastive samples (reciprocal similarity weighting). For individual contrastive loss, we use the strategies of dropout-based augmentation and {cross-scenario encoding} for generating meaningful positive and negative contrastive samples, respectively. Extensive experiments on both offline evaluation and online test have demonstrated the effectiveness of the proposed HC$^2$ by comparing it with a number of competitive baselines.
Multi-domain Recommendation with Embedding Disentangling and Domain Alignment
Venue: Conference CIKM 2023
Year: 2023

Multi-domain recommendation (MDR) aims to provide recommendations for different domains (e.g., types of products) with overlapping users/items and is common for platforms such as Amazon, Facebook, and LinkedIn that host multiple services. Existing MDR models face two challenges: First, it is difficult to disentangle knowledge that generalizes across domains (e.g., a user likes cheap items) and knowledge specific to a single domain (e.g., a user likes blue clothing but not blue cars). Second, they have limited ability to transfer knowledge across domains with small overlaps. We propose a new MDR method named EDDA with two key components, i.e., embedding disentangling recommender and domain alignment, to tackle the two challenges respectively. In particular, the embedding disentangling recommender separates both the model and embedding for the inter-domain part and the intra-domain part, while most existing MDR methods only focus on model-level disentangling. The domain alignment leverages random walks from graph processing to identify similar user/item pairs from different domains and encourages similar user/item pairs to have similar embeddings, enhancing knowledge transfer. We compare EDDA with 12 state-of-the-art baselines on 3 real datasets. The results show that EDDA consistently outperforms the baselines on all datasets and domains. All datasets and codes are available at https://github.com/Stevenn9981/EDDA.
MUSE: Music Recommender System with Shuffle Play Recommendation Enhancement
Venue: Conference CIKM 2023
Year: 2023

Recommender systems have become indispensable in music streaming services, enhancing user experiences by personalizing playlists and facilitating the serendipitous discovery of new music. However, the existing recommender systems overlook the unique challenges inherent in the music domain, specifically shuffle play, which provides subsequent tracks in a random sequence. Based on our observation that the shuffle play sessions hinder the overall training process of music recommender systems mainly due to the high unique transition rates of shuffle play sessions, we propose a Music Recommender System with Shuffle Play Recommendation Enhancement (MUSE). MUSE employs the self-supervised learning framework that maximizes the agreement between the original session and the augmented session, which is augmented by our novel session augmentation method, called transition-based augmentation. To further facilitate the alignment of the representations between the two views, we devise two fine-grained matching strategies, i.e., item- and similarity-based matching strategies. Through rigorous experiments conducted across diverse environments, we demonstrate MUSE's efficacy over 12 baseline models on a large-scale Music Streaming Sessions Dataset (MSSD) from Spotify. The source code of MUSE is available at \url{https://github.com/yunhak0/MUSE}.
A Retrieve-and-Read Framework for Knowledge Graph Link Prediction
Venue: Conference CIKM 2023
Year: 2023

Knowledge graph (KG) link prediction aims to infer new facts based on existing facts in the KG. Recent studies have shown that using the graph neighborhood of a node via graph neural networks (GNNs) provides more useful information compared to just using the query information. Conventional GNNs for KG link prediction follow the standard message-passing paradigm on the entire KG, which leads to superfluous computation, over-smoothing of node representations, and also limits their expressive power. On a large scale, it becomes computationally expensive to aggregate useful information from the entire KG for inference. To address the limitations of existing KG link prediction frameworks, we propose a novel retrieve-and-read framework, which first retrieves a relevant subgraph context for the query and then jointly reasons over the context and the query with a high-capacity reader. As part of our exemplar instantiation for the new framework, we propose a novel Transformer-based GNN as the reader, which incorporates graph-based attention structure and cross-attention between query and context for deep fusion. This simple yet effective design enables the model to focus on salient context information relevant to the query. Empirical results on two standard KG link prediction datasets demonstrate the competitive performance of the proposed method. Furthermore, our analysis yields valuable insights for designing improved retrievers within the framework.
Cracking the Code of Negative Transfer: A Cooperative Game Theoretic Approach for Cross-Domain Sequential Recommendation
Venue: Conference CIKM 2023
Year: 2023

This paper investigates Cross-Domain Sequential Recommendation (CDSR), a promising method that uses information from multiple domains (more than three) to generate accurate and diverse recommendations, and takes into account the sequential nature of user interactions. The effectiveness of these systems often depends on the complex interplay among the multiple domains. In this dynamic landscape, the problem of negative transfer arises, where heterogeneous knowledge between dissimilar domains leads to performance degradation due to differences in user preferences across these domains. As a remedy, we propose a new CDSR framework that addresses the problem of negative transfer by assessing the extent of negative transfer from one domain to another and adaptively assigning low weight values to the corresponding prediction losses. To this end, the amount of negative transfer is estimated by measuring the marginal contribution of each domain to model performance based on a cooperative game theory. In addition, a hierarchical contrastive learning approach that incorporates information from the sequence of coarse-level categories into that of fine-level categories (e.g., item level) when implementing contrastive learning was developed to mitigate negative transfer. Despite the potentially low relevance between domains at the fine-level, there may be higher relevance at the category level due to its generalised and broader preferences. We show that our model is superior to prior works in terms of model performance on two real-world datasets across ten different domains.
T-SaS: Toward Shift-aware Dynamic Adaptation for Streaming Data
Venue: Conference CIKM 2023
Year: 2023

In many real-world scenarios, distribution shifts exist in the streaming data across time steps. Many complex sequential data can be effectively divided into distinct regimes that exhibit persistent dynamics. Discovering the shifted behaviors and the evolving patterns underlying the streaming data are important to understand the dynamic system. Existing methods typically train one robust model to work for the evolving data of distinct distributions or sequentially adapt the model utilizing explicitly given regime boundaries. However, there are two challenges: (1) shifts in data streams could happen drastically and abruptly without precursors. Boundaries of distribution shifts are usually unavailable, and (2) training a shared model for all domains could fail to capture varying patterns. This paper aims to solve the problem of sequential data modeling in the presence of sudden distribution shifts that occur without any precursors. Specifically, we design a Bayesian framework, dubbed as T-SaS, with a discrete distribution-modeling variable to capture abrupt shifts of data. Then, we design a model that enable adaptation with dynamic network selection conditioned on that discrete variable. The proposed method learns specific model parameters for each distribution by learning which neurons should be activated in the full network. A dynamic masking strategy is adopted here to support inter-distribution transfer through the overlapping of a set of sparse networks. Extensive experiments show that our proposed method is superior in both accurately detecting shift boundaries to get segments of varying distributions and effectively adapting to downstream forecast or classification tasks.
Good Intentions: Adaptive Parameter Management via Intent Signaling
Venue: Conference CIKM 2023
Year: 2023

Parameter management is essential for distributed training of large machine learning (ML) tasks. Some ML tasks are hard to distribute because common approaches to parameter management can be highly inefficient. Advanced parameter management approaches -- such as selective replication or dynamic parameter allocation -- can improve efficiency, but to do so, they typically need to be integrated manually into each task's implementation and they require expensive upfront experimentation to tune correctly. In this work, we explore whether these two problems can be avoided. We first propose a novel intent signaling mechanism that integrates naturally into existing ML stacks and provides the parameter manager with crucial information about parameter accesses. We then describe AdaPM, a fully adaptive, zero-tuning parameter manager based on this mechanism. In contrast to prior systems, this approach separates providing information (simple, done by the task) from exploiting it effectively (hard, done automatically by AdaPM). In our experimental evaluation, AdaPM matched or outperformed state-of-the-art parameter managers out of the box, suggesting that automatic parameter management is possible.
VN-Solver: Vision-based Neural Solver for Combinatorial Optimization over Graphs
Venue: Conference CIKM 2023
Year: 2023

Data-driven approaches have been proven effective in solving combinatorial optimization problems over graphs such as the traveling salesman problems and the vehicle routing problem. The rationale behind such methods is that the input instances may follow distributions with salient patterns that can be leveraged to overcome the worst-case computational hardness. For optimization problems over graphs, the common practice of neural combinatorial solvers consumes the inputs in the form of adjacency matrices. In this paper, we explore a vision-based method that is conceptually novel: can neural models solve graph optimization problems by \textit{taking a look at the graph pattern}? Our results suggest that the performance of such vision-based methods is not only non-trivial but also comparable to the state-of-the-art matrix-based methods, which opens a new avenue for developing data-driven optimization solvers.
Misinformation Concierge: A Proof-of-Concept with Curated Twitter Dataset on COVID-19 Vaccination
Venue: Conference CIKM 2023
Year: 2023

We demonstrate the Misinformation Concierge, a proof-of-concept that provides actionable intelligence on misinformation prevalent in social media. Specifically, it uses language processing and machine learning tools to identify subtopics of discourse and discern non/misleading posts; presents statistical reports for policy-makers to understand the big picture of prevalent misinformation in a timely manner; and recommends rebuttal messages for specific pieces of misinformation, identified from within the corpus of data - providing means to intervene and counter misinformation promptly. The Misinformation Concierge proof-of-concept using a curated dataset is accessible at: https://demo-frontend-uy34.onrender.com/
EdgeNet : Encoder-decoder generative Network for Auction Design in E-commerce Online Advertising
Venue: Conference CIKM 2023
Year: 2023

We present a new encoder-decoder generative network dubbed EdgeNet, which introduces a novel encoder-decoder framework for data-driven auction design in online e-commerce advertising. We break the neural auction paradigm of Generalized-Second-Price(GSP), and improve the utilization efficiency of data while ensuring the economic characteristics of the auction mechanism. Specifically, EdgeNet introduces a transformer-based encoder to better capture the mutual influence among different candidate advertisements. In contrast to GSP based neural auction model, we design an autoregressive decoder to better utilize the rich context information in online advertising auctions. EdgeNet is conceptually simple and easy to extend to the existing end-to-end neural auction framework. We validate the efficiency of EdgeNet on a wide range of e-commercial advertising auction, demonstrating its potential in improving user experience and platform revenue.
HyperBandit: Contextual Bandit with Hypernewtork for Time-Varying User Preferences in Streaming Recommendation
Venue: Conference CIKM 2023
Year: 2023

In real-world streaming recommender systems, user preferences often dynamically change over time (e.g., a user may have different preferences during weekdays and weekends). Existing bandit-based streaming recommendation models only consider time as a timestamp, without explicitly modeling the relationship between time variables and time-varying user preferences. This leads to recommendation models that cannot quickly adapt to dynamic scenarios. To address this issue, we propose a contextual bandit approach using hypernetwork, called HyperBandit, which takes time features as input and dynamically adjusts the recommendation model for time-varying user preferences. Specifically, HyperBandit maintains a neural network capable of generating the parameters for estimating time-varying rewards, taking into account the correlation between time features and user preferences. Using the estimated time-varying rewards, a bandit policy is employed to make online recommendations by learning the latent item contexts. To meet the real-time requirements in streaming recommendation scenarios, we have verified the existence of a low-rank structure in the parameter matrix and utilize low-rank factorization for efficient training. Theoretically, we demonstrate a sublinear regret upper bound against the best policy. Extensive experiments on real-world datasets show that the proposed HyperBandit consistently outperforms the state-of-the-art baselines in terms of accumulated rewards.
GraphFC: Customs Fraud Detection with Label Scarcity
Venue: Conference CIKM 2023
Year: 2023

Custom officials across the world encounter huge volumes of transactions. With increased connectivity and globalization, the customs transactions continue to grow every year. Associated with customs transactions is the customs fraud - the intentional manipulation of goods declarations to avoid the taxes and duties. With limited manpower, the custom offices can only undertake manual inspection of a limited number of declarations. This necessitates the need for automating the customs fraud detection by machine learning (ML) techniques. Due the limited manual inspection for labeling the new-incoming declarations, the ML approach should have robust performance subject to the scarcity of labeled data. However, current approaches for customs fraud detection are not well suited and designed for this real-world setting. In this work, we propose $\textbf{GraphFC}$ ($\textbf{Graph}$ neural networks for $\textbf{C}$ustoms $\textbf{F}$raud), a model-agnostic, domain-specific, semi-supervised graph neural network based customs fraud detection algorithm that has strong semi-supervised and inductive capabilities. With upto 252% relative increase in recall over the present state-of-the-art, extensive experimentation on real customs data from customs administrations of three different countries demonstrate that GraphFC consistently outperforms various baselines and the present state-of-art by a large margin.