OpenRaiser/Intern-Atlas huggingface dataset:
Dialog-to-Actions: Building Task-Oriented Dialogue System via Action-Level Generation
Venue: Conference SIGIR 2023
Year: 2023

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses, repetition problem, etc) and efficiency (e.g., long computation time, etc). In this paper, we propose a task-oriented dialogue system via action-level generation. Specifically, we first construct dialogue actions from large-scale dialogues and represent each natural language (NL) response as a sequence of dialogue actions. Further, we train a Sequence-to-Sequence model which takes the dialogue history as input and outputs sequence of dialogue actions. The generated dialogue actions are transformed into verbal responses. Experimental results show that our light-weighted method achieves competitive performance, and has the advantage of controllability and efficiency.
M2GNN: Metapath and Multi-interest Aggregated Graph Neural Network for Tag-based Cross-domain Recommendation
Venue: Conference SIGIR 2023
Year: 2023

Cross-domain recommendation (CDR) is an effective way to alleviate the data sparsity problem. Content-based CDR is one of the most promising branches since most kinds of products can be described by a piece of text, especially when cold-start users or items have few interactions. However, two vital issues are still under-explored: (1) From the content modeling perspective, sufficient long-text descriptions are usually scarce in a real recommender system, more often the light-weight textual features, such as a few keywords or tags, are more accessible, which is improperly modeled by existing methods. (2) From the CDR perspective, not all inter-domain interests are helpful to infer intra-domain interests. Caused by domain-specific features, there are part of signals benefiting for recommendation in the source domain but harmful for that in the target domain. Therefore, how to distill useful interests is crucial. To tackle the above two problems, we propose a metapath and multi-interest aggregated graph neural network (M2GNN). Specifically, to model the tag-based contents, we construct a heterogeneous information network to hold the semantic relatedness between users, items, and tags in all domains. The metapath schema is predefined according to domain-specific knowledge, with one metapath for one domain. User representations are learned by GNN with a hierarchical aggregation framework, where the intra-metapath aggregation firstly filters out trivial tags and the inter-metapath aggregation further filters out useless interests. Offline experiments and online A/B tests demonstrate that M2GNN achieves significant improvements over the state-of-the-art methods and current industrial recommender system in Dianping, respectively. Further analysis shows that M2GNN offers an interpretable recommendation.
Prediction then Correction: An Abductive Prediction Correction Method for Sequential Recommendation
Venue: Conference SIGIR 2023
Year: 2023

Sequential recommender models typically generate predictions in a single step during testing, without considering additional prediction correction to enhance performance as humans would. To improve the accuracy of these models, some researchers have attempted to simulate human analogical reasoning to correct predictions for testing data by drawing analogies with the prediction errors of similar training data. However, there are inherent gaps between testing and training data, which can make this approach unreliable. To address this issue, we propose an \textit{Abductive Prediction Correction} (APC) framework for sequential recommendation. Our approach simulates abductive reasoning to correct predictions. Specifically, we design an abductive reasoning task that infers the most probable historical interactions from the future interactions predicted by a recommender, and minimizes the discrepancy between the inferred and true historical interactions to adjust the predictions.We perform the abductive inference and adjustment using a reversed sequential model in the forward and backward propagation manner of neural networks. Our APC framework is applicable to various differentiable sequential recommender models. We implement it on three backbone models and demonstrate its effectiveness. We release the code at https://github.com/zyang1580/APC.
Soft Prompt Decoding for Multilingual Dense Retrieval
Venue: Conference SIGIR 2023
Year: 2023

In this work, we explore a Multilingual Information Retrieval (MLIR) task, where the collection includes documents in multiple languages. We demonstrate that applying state-of-the-art approaches developed for cross-lingual information retrieval to MLIR tasks leads to sub-optimal performance. This is due to the heterogeneous and imbalanced nature of multilingual collections -- some languages are better represented in the collection and some benefit from large-scale training data. To address this issue, we present KD-SPD, a novel soft prompt decoding approach for MLIR that implicitly "translates" the representation of documents in different languages into the same embedding space. To address the challenges of data scarcity and imbalance, we introduce a knowledge distillation strategy. The teacher model is trained on rich English retrieval data, and by leveraging bi-text data, our distillation framework transfers its retrieval knowledge to the multilingual document encoder. Therefore, our approach does not require any multilingual retrieval training data. Extensive experiments on three MLIR datasets with a total of 15 languages demonstrate that KD-SPD significantly outperforms competitive baselines in all cases. We conduct extensive analyses to show that our method has less language bias and better zero-shot transfer ability towards new languages.
Simplifying Content-Based Neural News Recommendation: On User Modeling and Training Objectives
Venue: Conference SIGIR 2023
Year: 2023

The advent of personalized news recommendation has given rise to increasingly complex recommender architectures. Most neural news recommenders rely on user click behavior and typically introduce dedicated user encoders that aggregate the content of clicked news into user embeddings (early fusion). These models are predominantly trained with standard point-wise classification objectives. The existing body of work exhibits two main shortcomings: (1) despite general design homogeneity, direct comparisons between models are hindered by varying evaluation datasets and protocols; (2) it leaves alternative model designs and training objectives vastly unexplored. In this work, we present a unified framework for news recommendation, allowing for a systematic and fair comparison of news recommenders across several crucial design dimensions: (i) candidate-awareness in user modeling, (ii) click behavior fusion, and (iii) training objectives. Our findings challenge the status quo in neural news recommendation. We show that replacing sizable user encoders with parameter-efficient dot products between candidate and clicked news embeddings (late fusion) often yields substantial performance gains. Moreover, our results render contrastive training a viable alternative to point-wise classification objectives.
Learning to Re-rank with Constrained Meta-Optimal Transport
Venue: Conference SIGIR 2023
Year: 2023

Many re-ranking strategies in search systems rely on stochastic ranking policies, encoded as Doubly-Stochastic (DS) matrices, that satisfy desired ranking constraints in expectation, e.g., Fairness of Exposure (FOE). These strategies are generally two-stage pipelines: \emph{i)} an offline re-ranking policy construction step and \emph{ii)} an online sampling of rankings step. Building a re-ranking policy requires repeatedly solving a constrained optimization problem, one for each issued query. Thus, it is necessary to recompute the optimization procedure for any new/unseen query. Regarding sampling, the Birkhoff-von-Neumann decomposition (BvND) is the favored approach to draw rankings from any DS-based policy. However, the BvND is too costly to compute online. Hence, the BvND as a sampling solution is memory-consuming as it can grow as $\gO(N\, n^2)$ for $N$ queries and $n$ documents. This paper offers a novel, fast, lightweight way to predict fair stochastic re-ranking policies: Constrained Meta-Optimal Transport (CoMOT). This method fits a neural network shared across queries like a learning-to-rank system. We also introduce Gumbel-Matching Sampling (GumMS), an online sampling approach from DS-based policies. Our proposed pipeline, CoMOT + GumMS, only needs to store the parameters of a single model, and it generalizes to unseen queries. We empirically evaluated our pipeline on the TREC 2019 and 2020 datasets under FOE constraints. Our experiments show that CoMOT rapidly predicts fair re-ranking policies on held-out data, with a speed-up proportional to the average number of documents per query. It also displays fairness and ranking performance similar to the original optimization-based policy. Furthermore, we empirically validate the effectiveness of GumMS to approximate DS-based policies in expectation.
Inference at Scale: Significance Testing for Large Search and Recommendation Experiments
Venue: Conference SIGIR 2023
Year: 2023

A number of information retrieval studies have been done to assess which statistical techniques are appropriate for comparing systems. However, these studies are focused on TREC-style experiments, which typically have fewer than 100 topics. There is no similar line of work for large search and recommendation experiments; such studies typically have thousands of topics or users and much sparser relevance judgements, so it is not clear if recommendations for analyzing traditional TREC experiments apply to these settings. In this paper, we empirically study the behavior of significance tests with large search and recommendation evaluation data. Our results show that the Wilcoxon and Sign tests show significantly higher Type-1 error rates for large sample sizes than the bootstrap, randomization and t-tests, which were more consistent with the expected error rate. While the statistical tests displayed differences in their power for smaller sample sizes, they showed no difference in their power for large sample sizes. We recommend the sign and Wilcoxon tests should not be used to analyze large scale evaluation results. Our result demonstrate that with Top-N recommendation and large search evaluation data, most tests would have a 100% chance of finding statistically significant results. Therefore, the effect size should be used to determine practical or scientific significance.
Examining the Impact of Uncontrolled Variables on Physiological Signals in User Studies for Information Processing Activities
Venue: Conference SIGIR 2023
Year: 2023

Physiological signals can potentially be applied as objective measures to understand the behavior and engagement of users interacting with information access systems. However, the signals are highly sensitive, and many controls are required in laboratory user studies. To investigate the extent to which controlled or uncontrolled (i.e., confounding) variables such as task sequence or duration influence the observed signals, we conducted a pilot study where each participant completed four types of information-processing activities (READ, LISTEN, SPEAK, and WRITE). Meanwhile, we collected data on blood volume pulse, electrodermal activity, and pupil responses. We then used machine learning approaches as a mechanism to examine the influence of controlled and uncontrolled variables that commonly arise in user studies. Task duration was found to have a substantial effect on the model performance, suggesting it represents individual differences rather than giving insight into the target variables. This work contributes to our understanding of such variables in using physiological signals in information retrieval user studies.
Improving Conversational Passage Re-ranking with View Ensemble
Venue: Conference SIGIR 2023
Year: 2023

This paper presents ConvRerank, a conversational passage re-ranker that employs a newly developed pseudo-labeling approach. Our proposed view-ensemble method enhances the quality of pseudo-labeled data, thus improving the fine-tuning of ConvRerank. Our experimental evaluation on benchmark datasets shows that combining ConvRerank with a conversational dense retriever in a cascaded manner achieves a good balance between effectiveness and efficiency. Compared to baseline methods, our cascaded pipeline demonstrates lower latency and higher top-ranking effectiveness. Furthermore, the in-depth analysis confirms the potential of our approach to improving the effectiveness of conversational search.
REFinD: Relation Extraction Financial Dataset
Venue: Conference SIGIR 2023
Year: 2023

A number of datasets for Relation Extraction (RE) have been created to aide downstream tasks such as information retrieval, semantic search, question answering and textual entailment. However, these datasets fail to capture financial-domain specific challenges since most of these datasets are compiled using general knowledge sources such as Wikipedia, web-based text and news articles, hindering real-life progress and adoption within the financial world. To address this limitation, we propose REFinD, the first large-scale annotated dataset of relations, with $\sim$29K instances and 22 relations amongst 8 types of entity pairs, generated entirely over financial documents. We also provide an empirical evaluation with various state-of-the-art models as benchmarks for the RE task and highlight the challenges posed by our dataset. We observed that various state-of-the-art deep learning models struggle with numeric inference, relational and directional ambiguity.
ConQueR: Contextualized Query Reduction using Search Logs
Venue: Conference SIGIR 2023
Year: 2023

Query reformulation is a key mechanism to alleviate the linguistic chasm of query in ad-hoc retrieval. Among various solutions, query reduction effectively removes extraneous terms and specifies concise user intent from long queries. However, it is challenging to capture hidden and diverse user intent. This paper proposes Contextualized Query Reduction (ConQueR) using a pre-trained language model (PLM). Specifically, it reduces verbose queries with two different views: core term extraction and sub-query selection. One extracts core terms from an original query at the term level, and the other determines whether a sub-query is a suitable reduction for the original query at the sequence level. Since they operate at different levels of granularity and complement each other, they are finally aggregated in an ensemble manner. We evaluate the reduction quality of ConQueR on real-world search logs collected from a commercial web search engine. It achieves up to 8.45% gains in exact match scores over the best competing model.
MELT: Mutual Enhancement of Long-Tailed User and Item for Sequential Recommendation
Venue: Conference SIGIR 2023
Year: 2023

The long-tailed problem is a long-standing challenge in Sequential Recommender Systems (SRS) in which the problem exists in terms of both users and items. While many existing studies address the long-tailed problem in SRS, they only focus on either the user or item perspective. However, we discover that the long-tailed user and item problems exist at the same time, and considering only either one of them leads to sub-optimal performance of the other one. In this paper, we propose a novel framework for SRS, called Mutual Enhancement of Long-Tailed user and item (MELT), that jointly alleviates the long-tailed problem in the perspectives of both users and items. MELT consists of bilateral branches each of which is responsible for long-tailed users and items, respectively, and the branches are trained to mutually enhance each other, which is trained effectively by a curriculum learning-based training. MELT is model-agnostic in that it can be seamlessly integrated with existing SRS models. Extensive experiments on eight datasets demonstrate the benefit of alleviating the long-tailed problems in terms of both users and items even without sacrificing the performance of head users and items, which has not been achieved by existing methods. To the best of our knowledge, MELT is the first work that jointly alleviates the long-tailed user and item problems in SRS.
Lexically-Accelerated Dense Retrieval
Venue: Conference SIGIR 2023
Year: 2023

Retrieval approaches that score documents based on learned dense vectors (i.e., dense retrieval) rather than lexical signals (i.e., conventional retrieval) are increasingly popular. Their ability to identify related documents that do not necessarily contain the same terms as those appearing in the user's query (thereby improving recall) is one of their key advantages. However, to actually achieve these gains, dense retrieval approaches typically require an exhaustive search over the document collection, making them considerably more expensive at query-time than conventional lexical approaches. Several techniques aim to reduce this computational overhead by approximating the results of a full dense retriever. Although these approaches reasonably approximate the top results, they suffer in terms of recall -- one of the key advantages of dense retrieval. We introduce 'LADR' (Lexically-Accelerated Dense Retrieval), a simple-yet-effective approach that improves the efficiency of existing dense retrieval models without compromising on retrieval effectiveness. LADR uses lexical retrieval techniques to seed a dense retrieval exploration that uses a document proximity graph. We explore two variants of LADR: a proactive approach that expands the search space to the neighbors of all seed documents, and an adaptive approach that selectively searches the documents with the highest estimated relevance in an iterative fashion. Through extensive experiments across a variety of dense retrieval models, we find that LADR establishes a new dense retrieval effectiveness-efficiency Pareto frontier among approximate k nearest neighbor techniques. Further, we find that when tuned to take around 8ms per query in retrieval latency on our hardware, LADR consistently achieves both precision and recall that are on par with an exhaustive search on standard benchmarks.
A Static Pruning Study on Sparse Neural Retrievers
Venue: Conference SIGIR 2023
Year: 2023

Sparse neural retrievers, such as DeepImpact, uniCOIL and SPLADE, have been introduced recently as an efficient and effective way to perform retrieval with inverted indexes. They aim to learn term importance and, in some cases, document expansions, to provide a more effective document ranking compared to traditional bag-of-words retrieval models such as BM25. However, these sparse neural retrievers have been shown to increase the computational costs and latency of query processing compared to their classical counterparts. To mitigate this, we apply a well-known family of techniques for boosting the efficiency of query processing over inverted indexes: static pruning. We experiment with three static pruning strategies, namely document-centric, term-centric and agnostic pruning, and we assess, over diverse datasets, that these techniques still work with sparse neural retrievers. In particular, static pruning achieves $2\times$ speedup with negligible effectiveness loss ($\leq 2\%$ drop) and, depending on the use case, even $4\times$ speedup with minimal impact on the effectiveness ($\leq 8\%$ drop). Moreover, we show that neural rerankers are robust to candidates from statically pruned indexes.
uCTRL: Unbiased Contrastive Representation Learning via Alignment and Uniformity for Collaborative Filtering
Venue: Conference SIGIR 2023
Year: 2023

Because implicit user feedback for the collaborative filtering (CF) models is biased toward popular items, CF models tend to yield recommendation lists with popularity bias. Previous studies have utilized inverse propensity weighting (IPW) or causal inference to mitigate this problem. However, they solely employ pointwise or pairwise loss functions and neglect to adopt a contrastive loss function for learning meaningful user and item representations. In this paper, we propose Unbiased ConTrastive Representation Learning (uCTRL), optimizing alignment and uniformity functions derived from the InfoNCE loss function for CF models. Specifically, we formulate an unbiased alignment function used in uCTRL. We also devise a novel IPW estimation method that removes the bias of both users and items. Despite its simplicity, uCTRL equipped with existing CF models consistently outperforms state-of-the-art unbiased recommender models, up to 12.22% for Recall@20 and 16.33% for NDCG@20 gains, on four benchmark datasets.
Private Meeting Summarization Without Performance Loss
Venue: Conference SIGIR 2023
Year: 2023

Meeting summarization has an enormous business potential, but in addition to being a hard problem, roll-out is challenged by privacy concerns. We explore the problem of meeting summarization under differential privacy constraints and find, to our surprise, that while differential privacy leads to slightly lower performance on in-sample data, differential privacy improves performance when evaluated on unseen meeting types. Since meeting summarization systems will encounter a great variety of meeting types in practical employment scenarios, this observation makes safe meeting summarization seem much more feasible. We perform extensive error analysis and identify potential risks in meeting summarization under differential privacy, including a faithfulness analysis.
SAILER: Structure-aware Pre-trained Language Model for Legal Case Retrieval
Venue: Conference SIGIR 2023
Year: 2023

Legal case retrieval, which aims to find relevant cases for a query case, plays a core role in the intelligent legal system. Despite the success that pre-training has achieved in ad-hoc retrieval tasks, effective pre-training strategies for legal case retrieval remain to be explored. Compared with general documents, legal case documents are typically long text sequences with intrinsic logical structures. However, most existing language models have difficulty understanding the long-distance dependencies between different structures. Moreover, in contrast to the general retrieval, the relevance in the legal domain is sensitive to key legal elements. Even subtle differences in key legal elements can significantly affect the judgement of relevance. However, existing pre-trained language models designed for general purposes have not been equipped to handle legal elements. To address these issues, in this paper, we propose SAILER, a new Structure-Aware pre-traIned language model for LEgal case Retrieval. It is highlighted in the following three aspects: (1) SAILER fully utilizes the structural information contained in legal case documents and pays more attention to key legal elements, similar to how legal experts browse legal case documents. (2) SAILER employs an asymmetric encoder-decoder architecture to integrate several different pre-training objectives. In this way, rich semantic information across tasks is encoded into dense vectors. (3) SAILER has powerful discriminative ability, even without any legal annotation data. It can distinguish legal cases with different charges accurately. Extensive experiments over publicly available legal benchmarks demonstrate that our approach can significantly outperform previous state-of-the-art methods in legal case retrieval.