OpenRaiser/Intern-Atlas huggingface dataset:
Unbiased Pairwise Learning from Implicit Feedback for Recommender Systems without Biased Variance Control
Venue: Conference SIGIR 2023
Year: 2023

Generally speaking, the model training for recommender systems can be based on two types of data, namely explicit feedback and implicit feedback. Moreover, because of its general availability, we see wide adoption of implicit feedback data, such as click signal. There are mainly two challenges for the application of implicit feedback. First, implicit data just includes positive feedback. Therefore, we are not sure whether the non-interacted items are really negative or positive but not displayed to the corresponding user. Moreover, the relevance of rare items is usually underestimated since much fewer positive feedback of rare items is collected compared with popular ones. To tackle such difficulties, both pointwise and pairwise solutions are proposed before for unbiased relevance learning. As pairwise learning suits well for the ranking tasks, the previously proposed unbiased pairwise learning algorithm already achieves state-of-the-art performance. Nonetheless, the existing unbiased pairwise learning method suffers from high variance. To get satisfactory performance, non-negative estimator is utilized for practical variance control but introduces additional bias. In this work, we propose an unbiased pairwise learning method, named UPL, with much lower variance to learn a truly unbiased recommender model. Extensive offline experiments on real world datasets and online A/B testing demonstrate the superior performance of our proposed method.
A Symmetric Dual Encoding Dense Retrieval Framework for Knowledge-Intensive Visual Question Answering
Venue: Conference SIGIR 2023
Year: 2023

Knowledge-Intensive Visual Question Answering (KI-VQA) refers to answering a question about an image whose answer does not lie in the image. This paper presents a new pipeline for KI-VQA tasks, consisting of a retriever and a reader. First, we introduce DEDR, a symmetric dual encoding dense retrieval framework in which documents and queries are encoded into a shared embedding space using uni-modal (textual) and multi-modal encoders. We introduce an iterative knowledge distillation approach that bridges the gap between the representation spaces in these two encoders. Extensive evaluation on two well-established KI-VQA datasets, i.e., OK-VQA and FVQA, suggests that DEDR outperforms state-of-the-art baselines by 11.6% and 30.9% on OK-VQA and FVQA, respectively. Utilizing the passages retrieved by DEDR, we further introduce MM-FiD, an encoder-decoder multi-modal fusion-in-decoder model, for generating a textual answer for KI-VQA tasks. MM-FiD encodes the question, the image, and each retrieved passage separately and uses all passages jointly in its decoder. Compared to competitive baselines in the literature, this approach leads to 5.5% and 8.5% improvements in terms of question answering accuracy on OK-VQA and FVQA, respectively.
Contextual Multilingual Spellchecker for User Queries
Venue: Conference SIGIR 2023
Year: 2023

Spellchecking is one of the most fundamental and widely used search features. Correcting incorrectly spelled user queries not only enhances the user experience but is expected by the user. However, most widely available spellchecking solutions are either lower accuracy than state-of-the-art solutions or too slow to be used for search use cases where latency is a key requirement. Furthermore, most innovative recent architectures focus on English and are not trained in a multilingual fashion and are trained for spell correction in longer text, which is a different paradigm from spell correction for user queries, where context is sparse (most queries are 1-2 words long). Finally, since most enterprises have unique vocabularies such as product names, off-the-shelf spelling solutions fall short of users' needs. In this work, we build a multilingual spellchecker that is extremely fast and scalable and that adapts its vocabulary and hence speller output based on a specific product's needs. Furthermore, our speller out-performs general purpose spellers by a wide margin on in-domain datasets. Our multilingual speller is used in search in Adobe products, powering autocomplete in various applications.
MDDL: A Framework for Reinforcement Learning-based Position Allocation in Multi-Channel Feed
Venue: Conference SIGIR 2023
Year: 2023

Nowadays, the mainstream approach in position allocation system is to utilize a reinforcement learning model to allocate appropriate locations for items in various channels and then mix them into the feed. There are two types of data employed to train reinforcement learning (RL) model for position allocation, named strategy data and random data. Strategy data is collected from the current online model, it suffers from an imbalanced distribution of state-action pairs, resulting in severe overestimation problems during training. On the other hand, random data offers a more uniform distribution of state-action pairs, but is challenging to obtain in industrial scenarios as it could negatively impact platform revenue and user experience due to random exploration. As the two types of data have different distributions, designing an effective strategy to leverage both types of data to enhance the efficacy of the RL model training has become a highly challenging problem. In this study, we propose a framework named Multi-Distribution Data Learning (MDDL) to address the challenge of effectively utilizing both strategy and random data for training RL models on mixed multi-distribution data. Specifically, MDDL incorporates a novel imitation learning signal to mitigate overestimation problems in strategy data and maximizes the RL signal for random data to facilitate effective learning. In our experiments, we evaluated the proposed MDDL framework in a real-world position allocation system and demonstrated its superior performance compared to the previous baseline. MDDL has been fully deployed on the Meituan food delivery platform and currently serves over 300 million users.
When Search Meets Recommendation: Learning Disentangled Search Representation for Recommendation
Venue: Conference SIGIR 2023
Year: 2023

Modern online service providers such as online shopping platforms often provide both search and recommendation (S&R) services to meet different user needs. Rarely has there been any effective means of incorporating user behavior data from both S&R services. Most existing approaches either simply treat S&R behaviors separately, or jointly optimize them by aggregating data from both services, ignoring the fact that user intents in S&R can be distinctively different. In our paper, we propose a Search-Enhanced framework for the Sequential Recommendation (SESRec) that leverages users' search interests for recommendation, by disentangling similar and dissimilar representations within S&R behaviors. Specifically, SESRec first aligns query and item embeddings based on users' query-item interactions for the computations of their similarities. Two transformer encoders are used to learn the contextual representations of S&R behaviors independently. Then a contrastive learning task is designed to supervise the disentanglement of similar and dissimilar representations from behavior sequences of S&R. Finally, we extract user interests by the attention mechanism from three perspectives, i.e., the contextual representations, the two separated behaviors containing similar and dissimilar interests. Extensive experiments on both industrial and public datasets demonstrate that SESRec consistently outperforms state-of-the-art models. Empirical studies further validate that SESRec successfully disentangle similar and dissimilar user interests from their S&R behaviors.
tieval: An Evaluation Framework for Temporal Information Extraction Systems
Venue: Conference SIGIR 2023
Year: 2023

Temporal information extraction (TIE) has attracted a great deal of interest over the last two decades, leading to the development of a significant number of datasets. Despite its benefits, having access to a large volume of corpora makes it difficult when it comes to benchmark TIE systems. On the one hand, different datasets have different annotation schemes, thus hindering the comparison between competitors across different corpora. On the other hand, the fact that each corpus is commonly disseminated in a different format requires a considerable engineering effort for a researcher/practitioner to develop parsers for all of them. This constraint forces researchers to select a limited amount of datasets to evaluate their systems which consequently limits the comparability of the systems. Yet another obstacle that hinders the comparability of the TIE systems is the evaluation metric employed. While most research works adopt traditional metrics such as precision, recall, and $F_1$, a few others prefer temporal awareness -- a metric tailored to be more comprehensive on the evaluation of temporal systems. Although the reason for the absence of temporal awareness in the evaluation of most systems is not clear, one of the factors that certainly weights this decision is the necessity to implement the temporal closure algorithm in order to compute temporal awareness, which is not straightforward to implement neither is currently easily available. All in all, these problems have limited the fair comparison between approaches and consequently, the development of temporal extraction systems. To mitigate these problems, we have developed tieval, a Python library that provides a concise interface for importing different corpora and facilitates system evaluation. In this paper, we present the first public release of tieval and highlight its most relevant features.
Law Article-Enhanced Legal Case Matching: A Causal Learning Approach
Venue: Conference SIGIR 2023
Year: 2023

Legal case matching, which automatically constructs a model to estimate the similarities between the source and target cases, has played an essential role in intelligent legal systems. Semantic text matching models have been applied to the task where the source and target legal cases are considered as long-form text documents. These general-purpose matching models make the predictions solely based on the texts in the legal cases, overlooking the essential role of the law articles in legal case matching. In the real world, the matching results (e.g., relevance labels) are dramatically affected by the law articles because the contents and the judgments of a legal case are radically formed on the basis of law. From the causal sense, a matching decision is affected by the mediation effect from the cited law articles by the legal cases, and the direct effect of the key circumstances (e.g., detailed fact descriptions) in the legal cases. In light of the observation, this paper proposes a model-agnostic causal learning framework called Law-Match, under which the legal case matching models are learned by respecting the corresponding law articles. Given a pair of legal cases and the related law articles, Law-Match considers the embeddings of the law articles as instrumental variables (IVs), and the embeddings of legal cases as treatments. Using IV regression, the treatments can be decomposed into law-related and law-unrelated parts, respectively reflecting the mediation and direct effects. These two parts are then combined with different weights to collectively support the final matching prediction. We show that the framework is model-agnostic, and a number of legal case matching models can be applied as the underlying models. Comprehensive experiments show that Law-Match can outperform state-of-the-art baselines on three public datasets.
SPRINT: A Unified Toolkit for Evaluating and Demystifying Zero-shot Neural Sparse Retrieval
Venue: Conference SIGIR 2023
Year: 2023

Traditionally, sparse retrieval systems relied on lexical representations to retrieve documents, such as BM25, dominated information retrieval tasks. With the onset of pre-trained transformer models such as BERT, neural sparse retrieval has led to a new paradigm within retrieval. Despite the success, there has been limited software supporting different sparse retrievers running in a unified, common environment. This hinders practitioners from fairly comparing different sparse models and obtaining realistic evaluation results. Another missing piece is, that a majority of prior work evaluates sparse retrieval models on in-domain retrieval, i.e. on a single dataset: MS MARCO. However, a key requirement in practical retrieval systems requires models that can generalize well to unseen out-of-domain, i.e. zero-shot retrieval tasks. In this work, we provide SPRINT, a unified Python toolkit based on Pyserini and Lucene, supporting a common interface for evaluating neural sparse retrieval. The toolkit currently includes five built-in models: uniCOIL, DeepImpact, SPARTA, TILDEv2 and SPLADEv2. Users can also easily add customized models by defining their term weighting method. Using our toolkit, we establish strong and reproducible zero-shot sparse retrieval baselines across the well-acknowledged benchmark, BEIR. Our results demonstrate that SPLADEv2 achieves the best average score of 0.470 nDCG@10 on BEIR amongst all neural sparse retrievers. In this work, we further uncover the reasons behind its performance gain. We show that SPLADEv2 produces sparse representations with a majority of tokens outside of the original query and document which is often crucial for its performance gains, i.e. a limitation among its other sparse counterparts. We provide our SPRINT toolkit, models, and data used in our experiments publicly here at https://github.com/thakur-nandan/sprint.
Multi-Scenario Ranking with Adaptive Feature Learning
Venue: Conference SIGIR 2023
Year: 2023

Recently, Multi-Scenario Learning (MSL) is widely used in recommendation and retrieval systems in the industry because it facilitates transfer learning from different scenarios, mitigating data sparsity and reducing maintenance cost. These efforts produce different MSL paradigms by searching more optimal network structure, such as Auxiliary Network, Expert Network, and Multi-Tower Network. It is intuitive that different scenarios could hold their specific characteristics, activating the user's intents quite differently. In other words, different kinds of auxiliary features would bear varying importance under different scenarios. With more discriminative feature representations refined in a scenario-aware manner, better ranking performance could be easily obtained without expensive search for the optimal network structure. Unfortunately, this simple idea is mainly overlooked but much desired in real-world systems.Further analysis also validates the rationality of adaptive feature learning under a multi-scenario scheme. Moreover, our A/B test results on the Alibaba search advertising platform also demonstrate that Maria is superior in production environments.
Bayesian Knowledge-driven Critiquing with Indirect Evidence
Venue: Conference SIGIR 2023
Year: 2023

Conversational recommender systems (CRS) enhance the expressivity and personalization of recommendations through multiple turns of user-system interaction. Critiquing is a well-known paradigm for CRS that allows users to iteratively refine recommendations by providing feedback about attributes of recommended items. While existing critiquing methodologies utilize direct attributes of items to address user requests such as 'I prefer Western movies', the opportunity of incorporating richer contextual and side information about items stored in Knowledge Graphs (KG) into the critiquing paradigm has been overlooked. Employing this substantial knowledge together with a well-established reasoning methodology paves the way for critique-based recommenders to allow for complex knowledge-based feedback (e.g., 'I like movies featuring war side effects on veterans') which may arise in natural user-system conversations. In this work, we aim to increase the flexibility of critique-based recommendation by integrating KGs and propose a novel Bayesian inference framework that enables reasoning with relational knowledge-based feedback. We study and formulate the framework considering a Gaussian likelihood and evaluate it on two well-known recommendation datasets with KGs. Our evaluations demonstrate the effectiveness of our framework in leveraging indirect KG-based feedback (i.e., preferred relational properties of items rather than preferred items themselves), often improving personalized recommendations over a one-shot recommender by more than 15%. This work enables a new paradigm for using rich knowledge content and reasoning over indirect evidence as a mechanism for critiquing interactions with CRS.
Attention Mixtures for Time-Aware Sequential Recommendation
Venue: Conference SIGIR 2023
Year: 2023

Transformers emerged as powerful methods for sequential recommendation. However, existing architectures often overlook the complex dependencies between user preferences and the temporal context. In this short paper, we introduce MOJITO, an improved Transformer sequential recommender system that addresses this limitation. MOJITO leverages Gaussian mixtures of attention-based temporal context and item embedding representations for sequential modeling. Such an approach permits to accurately predict which items should be recommended next to users depending on past actions and the temporal context. We demonstrate the relevance of our approach, by empirically outperforming existing Transformers for sequential recommendation on several real-world datasets.
Causal Decision Transformer for Recommender Systems via Offline Reinforcement Learning
Venue: Conference SIGIR 2023
Year: 2023

Reinforcement learning-based recommender systems have recently gained popularity. However, the design of the reward function, on which the agent relies to optimize its recommendation policy, is often not straightforward. Exploring the causality underlying users' behavior can take the place of the reward function in guiding the agent to capture the dynamic interests of users. Moreover, due to the typical limitations of simulation environments (e.g., data inefficiency), most of the work cannot be broadly applied in large-scale situations. Although some works attempt to convert the offline dataset into a simulator, data inefficiency makes the learning process even slower. Because of the nature of reinforcement learning (i.e., learning by interaction), it cannot collect enough data to train during a single interaction. Furthermore, traditional reinforcement learning algorithms do not have a solid capability like supervised learning methods to learn from offline datasets directly. In this paper, we propose a new model named the causal decision transformer for recommender systems (CDT4Rec). CDT4Rec is an offline reinforcement learning system that can learn from a dataset rather than from online interaction. Moreover, CDT4Rec employs the transformer architecture, which is capable of processing large offline datasets and capturing both short-term and long-term dependencies within the data to estimate the causal relationship between action, state, and reward. To demonstrate the feasibility and superiority of our model, we have conducted experiments on six real-world offline datasets and one online simulator.
Causal Disentangled Variational Auto-Encoder for Preference Understanding in Recommendation
Venue: Conference SIGIR 2023
Year: 2023

Recommendation models are typically trained on observational user interaction data, but the interactions between latent factors in users' decision-making processes lead to complex and entangled data. Disentangling these latent factors to uncover their underlying representation can improve the robustness, interpretability, and controllability of recommendation models. This paper introduces the Causal Disentangled Variational Auto-Encoder (CaD-VAE), a novel approach for learning causal disentangled representations from interaction data in recommender systems. The CaD-VAE method considers the causal relationships between semantically related factors in real-world recommendation scenarios, rather than enforcing independence as in existing disentanglement methods. The approach utilizes structural causal models to generate causal representations that describe the causal relationship between latent factors. The results demonstrate that CaD-VAE outperforms existing methods, offering a promising solution for disentangling complex user behavior data in recommendation systems.
BiTimeBERT: Extending Pre-Trained Language Representations with Bi-Temporal Information
Venue: Conference SIGIR 2023
Year: 2023

Time is an important aspect of documents and is used in a range of NLP and IR tasks. In this work, we investigate methods for incorporating temporal information during pre-training to further improve the performance on time-related tasks. Compared with common pre-trained language models like BERT which utilize synchronic document collections (e.g., BookCorpus and Wikipedia) as the training corpora, we use long-span temporal news article collection for building word representations. We introduce BiTimeBERT, a novel language representation model trained on a temporal collection of news articles via two new pre-training tasks, which harnesses two distinct temporal signals to construct time-aware language representations. The experimental results show that BiTimeBERT consistently outperforms BERT and other existing pre-trained models with substantial gains on different downstream NLP tasks and applications for which time is of importance (e.g., the accuracy improvement over BERT is 155\% on the event time estimation task).
Measuring Item Global Residual Value for Fair Recommendation
Venue: Conference SIGIR 2023
Year: 2023

In the era of information explosion, numerous items emerge every day, especially in feed scenarios. Due to the limited system display slots and user browsing attention, various recommendation systems are designed not only to satisfy users' personalized information needs but also to allocate items' exposure. However, recent recommendation studies mainly focus on modeling user preferences to present satisfying results and maximize user interactions, while paying little attention to developing item-side fair exposure mechanisms for rational information delivery. This may lead to serious resource allocation problems on the item side, such as the Snowball Effect. Furthermore, unfair exposure mechanisms may hurt recommendation performance. In this paper, we call for a shift of attention from modeling user preferences to developing fair exposure mechanisms for items. We first conduct empirical analyses of feed scenarios to explore exposure problems between items with distinct uploaded times. This points out that unfair exposure caused by the time factor may be the major cause of the Snowball Effect. Then, we propose to explicitly model item-level customized timeliness distribution, Global Residual Value (GRV), for fair resource allocation. This GRV module is introduced into recommendations with the designed Timeliness-aware Fair Recommendation Framework (TaFR). Extensive experiments on two datasets demonstrate that TaFR achieves consistent improvements with various backbone recommendation models. By modeling item-side customized Global Residual Value, we achieve a fairer distribution of resources and, at the same time, improve recommendation performance.