# Fire and emergency management/Fire officer IV/Human Resource Management

This duty involves the administrating job performance requirements and evaluating and improving the department, according to the following job performance requirements.

## Learning Objectives:

Terminal Objective: Given appropriate community demographic data, appraise the department's human resource demographics to determine if the recruitment, selection, and placement of human resources is effective and consistent with law and current best practices.
Enabling Objectives:
* Explain departmental policies and procedures
* Explain local, state/provincial, and federal regulations
* Explain community demographics
* Explain community issues
* Determine formal and informal community leaders
* Demonstrate the ability to communicate orally and in writing
* Demonstrate the ability to relate interpersonally
* Demonstrate the ability to delegate authority
* Demonstrate the ability to analyze issues
* Demonstrate the ability to solve problems
Terminal Objective: Given a deparmental organization, evaluate current employee/management relations and initiate the development of a process that supports a positive and participative employee/management program.
Enabling Objectives:
* Explain departmental policies and procedures
* Explain departmental contractual agreements
* Explain local, state/provincial, and federal regulations
* Demonstrate the ability to communicate orally and in writing
* Demonstrate the ability to negotiate
* Demonstrate the ability to analyze current state of employee relations
* Demonstrate the ability to relate interpersonally
* Demonstrate the ability to analyze the current employee/management relations
* Demonstrate the ability to conduct program implementation
Terminal Objective: Given a summary of the job requirements for all positions within the department, establish and evaluate a list of education and in-service training goals so that all members can achieve and maintain required proficiencies
Enabling Objectives:
* Explain training resources
* Explain community needs
* Explain internal and external customers
* Explain community issues
* Explain departmental policies and procedures
* Explain departmental contractual agreements
* Explain local, state/provincial, and federal regulations
* Demonstrate the ability to communicate orally and in writing
* Demonstrate the ability to organize data and resources
Terminal Objective: Given data, appraise a member-assistance program to determine if the program, when used, produces the desired results and benefits.
Enabling Objectives:
* Explain departmental policies and procedures
* Explain available assistance programs
* Explain contractual agreements
* Explain local, state/provincial, and federal regulations
* Demonstrate the ability to communicate orally and in writing
* Demonstrate the ability to relate interpersonally to members
* Demonstrate the ability to analyze needs and results
Terminal Objective: Given data, evaluate an incentive program so that a determination is made regarding achievement of the desired results.
Enabling Objectives:
* Explain departmental policies and procedures
* Explain available available incentive programs
* Explain contractual agreements
* Explain local, state/provincial, and federal regulations
* Demonstrate the ability to communicate orally and in writing
* Demonstrate the ability to relate interpersonally
* Demonstrate the ability to analyze programs