# 2. History in the Making

Introduction:
India's journey in building an extensive digital infrastructure stands out as a remarkable achievement on the global stage. Here we chronicle the nation's strides in this domain, highlighting the catalysts for change, the challenges faced, and the milestones achieved. The aim is to provide a comprehensive overview of India's success story and its implications for other countries aiming to build similar infrastructures.
"India is going from an offline, informal, low productivity, multiple set of micro economies to a single online, formal, high productivity mega-economy. And this is the trend of the next 20 years..." -Nandan Nilekani, Founding Chairman of Aadhaar Project.
“There is now a major move afoot to take this model to 50 countries in five years,” Nilekani said, speaking at the B20 Summit in the national capital. “So over the next few years, you will see the proliferation of how this new way of thinking about digital infrastructure at population scale, using an open architecture, is going to be more and more ubiquitous and prevalent around the world,” Nilekani said.
India, a land of diverse cultures, traditions, and languages, has always held a spirit of adaptability at its core. As the world hurtled into the digital age, India too began crafting its path, resulting in the formidable ascent of digital public infrastructure. The journey is as much about technological innovation as it is about reimagining governance.
The Starting Block: Aadhaar
Our tale begins with an ambitious project in 2009 – Aadhaar. India decided to give a unique identification number to each of its 1.3 billion residents. Critics wondered: could a nation with vast illiterate populations, lacking basic amenities, pull off such an ambitious feat?
Yet, by 2017, over a billion people had their biometric data registered. An anecdote often shared is of an elderly woman in a remote village, who for the first time had an identity outside her family – her Aadhaar card. For many, it wasn’t just an ID; it was a symbol of belonging.
Banking the Unbanked: Jan Dhan Yojana
Aadhaar paved the way for Jan Dhan Yojana in 2014, aiming to ensure financial inclusion. With the Aadhaar card as identification, millions opened their first bank accounts. In a poignant moment, a vegetable vendor in Bihar expressed his joy saying, "For the first time, a bank recognized me."
A Tryst with Digital Transactions: UPI
The Unified Payments Interface (UPI) story is nothing short of revolutionary. Launched in 2016, it made digital transactions as easy as sending a text. A tea seller in Pune amusingly recalled, "People used to ask for change, now they just ask for my UPI ID!" By 2021, UPI recorded transactions worth 5 trillion rupees in a single month.
A Transparent Approach: GST and e-Way Bill
2017 marked a landmark year with the introduction of the Goods and Services Tax (GST), aiming to unify the nation's complex tax structure. The accompanying e-Way Bill system ensured real-time tracking of goods movement. A cloth merchant from Rajasthan fondly remembers the pre-GST era, jesting, "We had more tax calculations than cloth patterns! Now it's simpler."
Towards a Digital Health Revolution: National Digital Health Mission
2020 was a challenging year for the world. But amidst the pandemic, India announced the National Digital Health Mission. With a vision to digitize health records and ensure efficient health service delivery, this initiative promised a future where medical consultations, prescriptions, and records would all be a click away.
Digital Literacy: Bridging the Digital Divide
While these initiatives created waves, the grassroots movement of digital literacy deserves a mention. Rural digital literacy campaigns transformed young children into village heroes. A popular story speaks of a 12-year-old teaching her grandmother to video-call her son in the city, bridging miles and generations.
As India continues to stride towards a digital future, these anecdotes remind us that at the heart of this transformation is the common citizen. Their stories, their adaptations, and their aspirations. With each digital step, India isn't just adopting technology; it's crafting history.