# Outsourcing/Human Resource Management

Human resource management (HRM) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage.
It is designed to maximize employee performance in service of an employer's strategic objectives.
Human resource management is primarily concerned with the management of people within organizations, focusing on policies and systems. HR departments are responsible for overseeing employee-benefits, employee recruitment, training and development, performance appraisal, and reward management, such as managing pay and employee benefits systems.

## Services

Recruitment and Talent Acquisition: HR consulting firms assist organizations in identifying, attracting, and hiring the right talent to meet their business needs.
Talent Management: HR consulting firms help organizations develop strategies to effectively manage their workforce, including employee engagement, retention, succession planning, and career development.
Compensation and Benefits: HR consultants advise organizations on designing competitive compensation and benefits packages to attract and retain talent.
Employee Relations: HR consulting firms provide guidance on managing employee relations issues, such as conflict resolution, employee grievances, and workplace investigations.
Training and Development: HR consultants help organizations develop and implement training programs and professional development opportunities for their employees.
Performance Management: HR consulting firms assist organizations in designing and implementing performance management systems to evaluate employee performance and align it with organizational goals.
Legal Compliance: HR consulting firms ensure that organizations are compliant with labor laws and regulations, including employment standards, workplace safety, and anti-discrimination policies.

## Professional Employment Organization

A PEO works on behalf of small and mid-sized businesses (SMBs) to manage HR management, employee benefits, compliance, payroll, retirement planning, and more. The client company may also be able to offer a better overall package of benefits, and thus attract more skilled employees. The PEO model is therefore attractive to small and mid-sized businesses and associations, and PEO marketing is typically directed toward this segment.

## Virtual Human Resources

Technology has a significant impact on HR practices. Utilizing technology makes information more accessible within organizations, eliminates time doing administrative tasks, allows businesses to function globally, and cuts costs. Information technology has improved HR practices in the following areas:

#### E-recruiting

Recruiting has mostly been influenced by information technology. In the past, recruiters relied on printing in publications and word of mouth to fill open positions. HR professionals were not able to post a job in more than one location and did not have access to millions of people, causing the lead time of new hires to be drawn out and tiresome. With the use of e-recruiting tools, HR professionals can post jobs and track applicants for thousands of jobs in various locations all in one place. Interview feedback, background checks and drug tests, and onboarding can all be viewed online. This helps HR professionals keep track of all of their open jobs and applicants in a way that is faster and easier than before. E-recruiting also helps eliminate limitations of geographic location.

#### Human resources information systems

HR professionals generally handle large amounts of paperwork on a daily basis, ranging from department transfer requests to confidential employee tax forms. Forms must be on file for a considerable period of time. The use of human resources information systems (HRIS) has made it possible for companies to store and retrieve files in an electronic format for people within the organization to access when needed, thereby eliminating the need for physical files and freeing up space within the office. HRIS also allows for information to be accessed in a timelier manner; files can be accessible within seconds. Having all of the information in one place also allows for professionals to analyze data quickly and across multiple locations because the information is in a centralized location.

#### Training

Technology allows HR professionals to train new staff members in a more efficient manner. This gives employees the ability to access onboarding and training programs from virtually anywhere. This eliminates the need for trainers to meet new hires face-to-face when completing necessary paperwork for new employees. Training in virtual classrooms makes it possible for HR professionals to train a large number of employees quickly and to assess their progress through computerized testing programs. Some employers choose to incorporate an instructor with virtual training so that new hires are receiving training considered vital to the role. Employees have greater control over their own learning and development; they can engage in training at a time and place of their choosing, which can help them manage their work–life balance. Managers are able to track the training through the internet, which can help to reduce redundancy in training and training costs.