# Managing Groups and Teams

Groups are everywhere; whether in our social lives, our work, or even our families, individuals decide to work collectively to achieve particular goals. In this book, we take a challenge-based approach, one that focuses on the "how" of managing a group or a team.

## Contents

* About this Book
** Introduction
* Internal Group Processes
** Cohesion
*** How can teams create and maintain cohesion?
*** Which attributes are fundamental to team cohesion?
** Communication
*** What leads to effective team communication?
** Conflict
*** How can teams deal with conflicts?
** Feedback in Teams
** Motivation
*** What is motivation?
*** What are the drawbacks of non-motivated teams?
*** How does motivation affect teams' dynamics?
*** Does the experience or position of a team member changes the motivational tools needed to motivate that person?
** Motivation In Teams
*** Motivation in a Group and Team Environment
*** Motivation in Challenging Group and Team Environments
** Inclusion
*** How can teams ensure their participation?
** Groupthink
** Stereotyping
* Composition Issues in Teams
** Diversity (General)
*** What does diversity bring to team?
** Diversity in Personality
*** Achieving High Performance Through Diverse Personalities
** Similarities (General)
*** Filling Necessary Team Roles with a Highly Homogenous Team
** Working in International Teams
** Social Loafing
*** What is social loafing, and how can it be addressed?
* Process Losses
** How our unconscious biases affect the way we manage and interact with teams.
* Leadership in Teams
** Establishing Leadership
*** Credibility
**** How can leaders establish credibility?
*** Leadership Transitions
**** What is the best way to manage leadership transitions?
*** New Leaders
**** What are the basic roles that a new team leader needs to know?
**** What are some of the key roles a manager needs to take on to be effective?
**** What are the best options for arranging a team and assigning team role?
**** What relationship aspects can be defined in advance to assure success?
** What should a New Leader do when entering into an existing team?
** Enacting Leadership
*** Leadership Roles and Concerns
**** How can leaders establish a balance between management and leadership?
**** What are characteristics of effective team leadership?
**** What are the differences between dictatorship and leadership?
**** What is the relationship between leadership and discipline?
*** Poor Leadership
**** How can members deal with poor leadership?
* Virtual Teams
** Managing Global Virtual Teams
*** How should global virtual teams be managed?
** Building Virtual Teams
*** How can members build high-performing virtual teams?
* Team Building: Techniques, Principles, and Methods
** Stages of Group Development
*** How does group development foster effective team building?
** Group Dynamics
*** What is a team?
*** How can teams create positive group dynamics?
*** Problems that hinder good group dynamics.
** Psychological Profiling
*** What place does psychological profiling have in team building?
** Team Building Activities
*** What are the different kinds of effective team building activities available?
* Additional Resources
** Glossary
** Resources
** Noted Contributors
** Question Page