# National Rural Water Association

The National Rural Water Association (NRWA), with its affiliated state rural water associations, is the largest water and wastewater utility membership organization in the United States of America. The NRWA is a professional organization that supports rural and small water utilities throughout the nation. NRWA and its state affiliates are organized as a non-profit trade association, and represent more than 31,000 water and wastewater utility members.
The association provides training, technical assistance and source water protection assistance to the rural and small utilities which comprise 94 percent of the nation's community water supplies. This assistance is supported by the United States Congress and is provided in partnership with the USDA's Rural Utilities Service, the Farm Service Agency and the Environmental Protection Agency.
The NRWA and state rural water affiliates also represent rural and small utilities in the regulatory and legislative process.

## History

The National Rural Water Association was founded in 1976 in response to the Safe Drinking Water Act, passed in 1974. The SDWA authorized the United States Environmental Protection Agency to set national health-based standards for drinking water to protect against both naturally occurring and man-made contaminants that may be found in drinking water. The NRWA was founded because many of the original EPA standards were written for large metropolitan water utilities, and many smaller utilities did not have the resources to meet those standards.
NRWA's first meeting in Oklahoma City was attended by eight states: Kansas, Missouri, North Carolina, North Dakota, South Dakota, Oklahoma, Indiana and Texas. States quickly joined the organization with Alabama, Arkansas, Iowa and South Carolina joining in 1977; Louisiana, Minnesota, Mississippi, Nebraska, New Mexico, Oregon and Tennessee 1978; and Florida, Illinois, Kentucky, Maine, Montana, New York, Ohio in 1979 and Arizona in 1990. Hawaii incorporated its rural water association in December 2010, bringing NRWA programs to all 50 states.
The Circuit Rider Program, a signature of NRWA, began in 1980 in 18 states. Circuit riders are roving drinking water and wastewater experts that provided technical assistance to the unities in their area. The program provided another tool for small water systems that did not always have the experience, equipment, training or personnel to deal large or persistent problems.
During its operation, the NRWA has added a variety of training, technical assistance, source water protection and financial programs to assist small water and waste water systems. The NRWA's network of training and assistance had allowed rural and small community water supplies to maintain compliance with the SDWA at rates similar to metropolitan systems on a percentage basis.

## Quality on Tap and Protecting Our Environment

"Quality On Tap – Our Commitment – Our Profession" is a nationwide, grassroots public relations and awareness campaign designed especially for the drinking water industry. QOT is intended to promote a positive image to the public, focusing on the safety of drinking water and the expertise of the technical professional who ensure water quality.
"Protecting Our Environment" is a companion campaign for the wastewater industry. This campaign is designed to publicize the credentials of the wastewater personnel and the role they play in Environmental Protection, especially the prevention of water pollution. Rural water has made environmental protection, especially source water protection, a priority for the industry.
Both campaigns were designed to be practical, hands-on guides to better public relations for rural and small water and wastewater utilities.

## Programs

The NRWA and its state affiliates provide a range of programs to assist utilities in their governance, management, finance and operations. Annually over 100,000 personnel are trained and over 100,000 types of on-site technical assistance is rendered throughout the 50 United States, and Puerto Rico.
Training and technical assistance is delivered through a cadre of personnel with a range of technical and practical experience. This technical knowledge, combined with the experience of managing and operating water and wastewater systems has allowed NRWA training, assistance and “common sense solutions” that are practical at the local level.

## Utility Management Certification (UMC)

The Utility Management Certification (UMC) program is an initiative established by the National Rural Water Association (NRWA) in 2009. The program was created in collaboration with state rural water associations, including those in Texas, Florida, and Kentucky, to address the professional development needs of utility managers in the water and wastewater industry.
The UMC program focuses on enhancing the management skills and technical expertise of individuals responsible for operating rural water and wastewater utilities. It emphasizes critical areas such as regulatory compliance, financial management, asset management, and customer service. Through this certification, participants gain the tools and knowledge necessary to tackle the unique challenges faced by rural communities, ensuring the sustainability and effective operation of water systems.
The program is regarded as an essential step in promoting professionalism and maintaining high standards in utility management. By certifying managers, the UMC aims to improve the overall performance of utilities, safeguard public health, and protect the environment. The certification also ensures a continuity of expertise, addressing workforce transitions within the industry.
The NRWA's Utility Management Certification program underscores the importance of skilled leadership in the rural water sector, contributing to the long-term resilience and efficiency of critical infrastructure.

### Member support services

NWRA and the state associations offer a variety of support services provided to member utilities. All support services are delivered through the state associations. These may include but are not limited to revolving loan funds, insurance, discounts, bond pools, certification, background checks, conferences, legislative events on the state and national level and a VIP Fleet Discount for systems of any size and any number of vehicles.
These programs and services available through the NRWA homepage or state associations.

## Emergency Response/Disaster Relief

NRWA and its state affiliates provide assistance to small systems recovering from disasters. This assistance is considered to be an extension of the regular services provided to small water utilities: "It's the same thing we do every day, just with more urgency and immediate need."
These efforts have been praised for their ability to quickly provide responsive, meaningful assistance to small utilities and support repair efforts months, even years after the disaster.
Rural water relief efforts since 2008 include assistance to areas damaged by hurricanes (Hurricane Gustav, Hurricane Hanna, and Hurricane Ike), tornados (Parkersburg Tornado, Picher Tornado, Dierks Tornado and Magee Tornado), floods, and ice storms (2009 Ice Storms).
In 2009, NRWA instituted a training program to educate, train and certify Rural Water staff in emergency response. The program provides training in hands-on skills for field staff, and organizational training for association leaders. Field staff training includes instruction on planning and preparedness, assessment and documentation, safety, power generation, and the operation of emergency generators. Leadership training includes more focus on planning, organization, leadership and management during emergency and disaster situations.

## Members

Small communities comprise more than 94 percent of the community water supplies NRWA through its state affiliates represents 26,696 water and utility members from 48 non-profit, state rural water associations that cover the 50 United States and Puerto Rico.

### State Affiliates

State Affiliates :
| Alabama | Indiana | Montana | Pennsylvania |
| Alaska | Iowa | Nebraska | South Carolina |
| Arizona | Kansas | Nevada | South Dakota |
| Arkansas | Kentucky | New Hampshire | Tennessee |
| Atlantic States | Louisiana | New Jersey | Texas |
| California | Maine | New Mexico | Utah |
| Colorado | Maryland | New York | Vermont |
| Delaware | Massachusetts | North Carolina | Virginia |
| Florida | Michigan | North Dakota | Washington |
| Georgia | Minnesota | Ohio | West Virginia |
| Idaho | Mississippi | Oklahoma | Wisconsin |
| Illinois | Missouri | Oregon | Wyoming |
| Hawaii ||||

## Events
### WaterPro Conference

WaterPro is the annual conference of the National Rural Water Association.
WaterPro is designed to bring together water and wastewater utility systems - large and small, municipal and rural - for sessions in operations, management, boardsmanship and governance.

### Rural Water Rally

The National Rural Water Association holds and annual Rally in Washington D.C. to further the work of providing drinking water and wastewater services to rural communities. Rural Water professionals, leaders and customers from every state attend the rally to thank their Senators and Representatives for their support and encourage them to further support the goals and needs of the Rural Water Industry. NRWA welcomes V.I.P. guest speakers from legislative staffs and federal organizations, like the EPA and USDA, to share their views and insight to the assembled guests. The NRWA held the first Rural Water Rally in 1986 and has grown in attendance every year.

### Great American Water Taste Test

In 1999, the National Rural Water Association hosted the first Great American Taste Test during the Rural Water Rally in Washington D.C. Each of NRWA's state affiliates selects an entry at their own state taste tests. A gallon of the winning system's water is shipped to the rally for national judging. Five finalists are selected by a panel of judges during a preliminary tasting. The final five are then judged by a V.I.P panel in a tasting during the Rural Water Luncheon on the final day of the rally. Each entry is judged on three criteria:
* Clarity
* Bouquet
* Taste
In the event of a tie, the winner is decided by a “Drink Off.” Drink Off was used to decide a winner for first time during the 2009 GAWTT to break a tie between entries between Perdido Bay, Alabama (the eventual winner) and Allen County, Kentucky.

### Regional/Water District Issues Forum

The forum is designed to specifically address the issues facing larger regional utilities and water districts.

## Sources

* National Rural Water Association
* ↑ "Protecting water an industry priority". National Rural Water Association. 2009. Archived from the original on 2011-01-02. Retrieved 2009-05-21.
* ↑ "Utility Management Certification". National Rural Water Association - Utility Management Certification. National Rural Water Association. Retrieved 10 March 2025.
* ↑ NRWA homepage
* ↑ "Rural Water experts certified at Emergency Response training". National Rural Water Association. 2009. Archived from the original on 2011-01-02. Retrieved 2009-05-21.
* ↑ "2009 In-Service a success". National Rural Water Association. 2009. Archived from the original on 2011-01-02. Retrieved 2009-05-21.
* ↑ "Directors trained as emergency response Incident Commanders". National Rural Water Association. 2009. Archived from the original on 2011-01-02. Retrieved 2009-08-04.