# Banking in Canada

Banking in Canada is one of Canada's most important industries with several banks being among its largest and most profitable companies.
It is dominated by a small number of large banks, with the six largest combining for 93% of the banking assets. The two largest, the Royal Bank of Canada and the Toronto Dominion Bank are among the world's 25 largest banks. It has been considered to be one of the safest and soundest banking systems in the world, and avoided major problems in the Financial crisis of 2007–2008.
Canada's banks have high service levels and investments in technology. A report released by the office of the Minister of Finance in 2002 states "Canada has the highest number of ATMs per capita in the world and benefits from the highest penetration levels of electronic channels such as debit cards, Internet banking and telephone banking". More recent data published by the World Bank shows that as of 2017 Canada has 227.82 ATMs per 100,000 adults, which ranks the country third worldwide.

## Early history

Banking in Canada began to migrate in earnest from colonial overseas banking operations to a local banking system with the founding of the Bank of Montreal in 1817. Other banks soon followed and began business, and after a lengthy approval process began unregulated banking business. These institutions issued their own local bank notes as currency. However throughout the 1850s and early 1860s a number of bank failures caused a loss of confidence in bank notes. The passing of The Provincial Notes Act in 1866 allowed federal and provincial governments to begin to introduce their own notes. With the Canadian Confederation taking place in 1867, the new Dominion government gained complete control over currency and banking. In 1871 the federal government passed the Bank Act which started the process of bringing all charted banks in the country under common regulation. The establishment of the Bank of Canada in 1935 was also an important milestone in banking and monetary governance.

## Ranking with other countries

A survey conducted by the World Economic Forum called the Global Competitiveness Report of twelve-thousand corporate executives, in 2008, concluded that Canada has the best banking system in the world, receiving a score of 6.8 out of possible seven. The Canadian banking system has long been regarded by industry experts to be one of the strongest and most stable banking systems in the world.
The Bank of Montreal has been paying dividends to share holders every year since 1829 (196 years ago), Scotiabank since 1833 (192 years ago), Toronto-Dominion Bank since 1857 (168 years ago), Canadian Imperial Bank of Commerce since 1868 (157 years ago) and Royal Bank of Canada since 1870 (155 years ago) respectively.

## Bank failures

In Canada, only two small regional banks have failed since 1923 when the Home Bank of Canada failed. This was both Canadian Commercial Bank and Northland Bank in September 1985. To put this into perspective there were no bank failures in Canada during the Great Depression, World War II, the 1979 Energy Crisis, the Dot-com Bubble, the Sept 11th Attacks or the Subprime Mortgage Crisis.
On June 4, 1996, the Calgary-based Security Home Mortgage Corporation closed its doors for good. About 2,600 Canadians discovered that their savings were not immediately available from their financial institution, in which they had entrusted a total of $42 million in deposits.

## Regulation

Canada's federal government has sole jurisdiction for banks according to the Canadian Constitution, specifically Section 91(15) of The Constitution Act, 1867 (30 & 31 Victoria, c.3 (UK)), formerly known as the British North America Act, 1867. Meanwhile, credit unions/caisses populaires, securities dealers and mutual funds are largely regulated by provincial governments.
The main federal statute for the incorporation and regulation of banks, or chartered banks, is the Bank Act (S.C. 1991, c.46), where Schedules I, II and III of this Act list all banks permitted to operate in Canada under these three distinct categories:
* Schedule I: Banks allowed to accept deposits and which are not subsidiaries of a foreign bank. Examples include "The Big Five" banks (as mentioned below); associated brands of the Big Five such as Tangerine and Simplii Financial; and smaller second-tier banks such as National Bank of Canada, Laurentian Bank of Canada, and Canadian Western Bank. Because the Schedule I banks are not subsidiaries of any foreign bank, they are the true domestic banks and are the only banks allowed to receive, hold and enforce a special security interest described and provided for under the Bank Act and known to Canadian lawyers and bankers as the "Bank Act security".
* Schedule II: Banks allowed to accept deposits and which are subsidiaries of a foreign bank. Examples include AMEX Bank of Canada, Bank of China (Canada), Citibank Canada, HSBC Bank Canada, ICICI Bank Canada and Walmart Canada Bank. Like the Schedule I banks, the Schedule II banks are incorporated under the Bank Act.
* Schedule III: Foreign banks permitted to carry on business in Canada. Examples include Citibank N.A., Bank of America, Capital One, Credit Suisse and Deutsche Bank AG. Unlike the Schedule I and Schedule II banks, the Schedule III banks are NOT incorporated under the Bank Act and they operate in Canada, usually within the country's largest cities (being Toronto, Montreal, Calgary and Vancouver), under certain restrictions mentioned in the Bank Act.
The bank regulator is the Office of the Superintendent of Financial Institutions (best known as OSFI), whose authority stems from the Bank Act. The financial groups are also governed by regulatory bodies (bank regulators, securities regulators, insurance regulators, etc.) in each country in which they operate.

## Largest banks
### Big Five

The top five Canadian banks are collectively referred to as the "Big Five" due to their dominant position and significant influence within the country's banking and financial industry. This term has been used for many years to characterize these major banks, and it highlights their substantial market share and impact on Canada's economy. The financial sector of Canada is especially concentrated in these banks, which has been seen as a result of protectionist policies of the government and the country's small and dispersed population. These banks grew at an extraordinary rate of 10.7 percent per year, on average, from 2008 to 2018 compared with 3.64 percent for the five largest U.S. banks. While most Canadian banks operate only within Canada, the Big Five are best described as Canadian multinational financial conglomerates that each have a large Canadian banking division.
| Name | Corporate Headquarters | Head Office | Market capitalization (2023) (CAD) (Billions) | Revenue (2023) (CAD) (Billions) | Net income (2023) (CAD) (Billions) | Employees (FTE) |
| Royal Bank of Canada | Toronto, Ontario | Montreal, Quebec | 187.21$ | 53.66$ | 14.86$ | 95,000+ |
| Toronto-Dominion Bank | Toronto, Ontario | Toronto, Ontario | 154.21$ | 49.20$ | 10.78$ | 103,257 |
| Bank of Montreal | Toronto, Ontario | Montreal, Quebec | 93.86$ | 29.02$ | 4.37$ | 55,767 |
| Scotiabank | Toronto, Ontario | Toronto, Ontario | 76.32$ | 29.25$ | 7.41$ | 89,483 |
| Canadian Imperial Bank of Commerce | Toronto, Ontario | Toronto, Ontario | 59.31$ | 21.31$ | 5.00$ | 48,074 |

### Big Six

When people talk about Canada’s Big Six banks, they’re including National Bank of Canada, which focuses primarily on servicing Quebec and New Brunswick. Despite being a regional player, National Bank is the country’s sixth-largest bank.
| Name | Corporate Headquarters | Head Office | Market capitalization (2023) (CAD) (Billions) | Revenue (2023) (CAD) (Billions) | Net income (2023) (CAD) (Billions) | Total assets (2023) (CAD) (Billions) | Employees (FTE) | Source |
| National Bank of Canada | Montreal, Quebec | Montreal, Quebec | 29.2$ | 10.2$ | 3.34$ | 424$ | 31,243 | |

### Other large banks (excluding Big Six)

| Name | Corporate Headquarters | Head Office | Market capitalization (2023) (CAD) (Billions) | Revenue (2023) (CAD) (Billions) | Net income (2023) (CAD) (Millions) | Total assets (2023) (CAD) (Billions) | Employees (FTE) | Source |
| Equitable Bank | Toronto, Ontario | Toronto, Ontario | 3.30$ | 0.785$ | 270$ | 103$ | 1,685 | |
| Laurentian Bank | Montreal, Quebec | Montreal, Quebec | 1.18$ | 1.03$ | 181$ | 49.9$ | 3,000 | |

## Importance of Canada's financial institutions
### Domestic systemically important bank (D-SIB)

A domestic systemically important bank (D-SIB) is a bank that could disrupt the domestic economy should it fail. Canada's Big Six are designated as D-SIBs. D-SIBs are so important to the functioning of the financial system and the economy that they cannot be wound up under a conventional bankruptcy and liquidation process should they fail. The failure of any one of Canada’s D-SIBs, with the potential loss of financial services, even for a short period of time, could have a serious impact on Canada’s economy.

### Desjardins

The Autorité des marchés financiers, which oversees Quebec’s financial sector, designated Desjardins Group as a D-SIB.

### Global systemically important bank (G-SIB)

A global systemically important bank is bank whose systemic risk profile is deemed to be of such importance that the bank’s failure would trigger a wider financial crisis and threaten the global economy. The Basel Committee has developed a formula for determining which banks are G-SIBs, deploying criteria including size, interconnectedness and complexity. National regulators subject banks determined to be G-SIBs to stricter prudential regulation such as higher capital requirements and extra surcharges, or more stringent stress tests.
In Canada, the Office of the Superintendent of Financial Institutions designated Royal Bank of Canada and Toronto-Dominion Bank as G-SIBs as well as D-SIBs.

## Business lines of banks

While most Canadian banks operate only within Canada, the Big Five are best described as Canadian multinational financial conglomerates that each have a large Canadian banking division. In fiscal 2007, RBC's Canadian segment called "Personal Financial Services" (the segment most related to what was traditionally thought of as retail banking) had revenue of only CAD$5,082 million (or 22.6%) of a total revenue of CAD$22,462 million. Canadian retail operations of the Big Five comprise other activities that do not need to be operated from a regulated bank. These other activities include mutual funds, insurance, credit cards, and brokerage activities. In addition, they have large international subsidiaries. The Canadian banking operations of the Big Five are largely conducted out of each parent company, unlike U.S. banks that use a holding company structure to hold their primary retail banking subsidiaries.
| Name | Canadian Retail Banking | Canadian Direct Banking | Canadian Brokerage | US Retail Banking | Private Banking | Investment Bank |
| Royal Bank of Canada | RBC Royal Bank | | RBC Direct Investing | - RBC Bank - City National Bank | RBC Wealth Management | RBC Capital Markets |
| Toronto-Dominion Bank | TD Canada Trust | | TD Direct Investing (Division of TD Waterhouse) | TD Bank | TD Wealth Private Investment Advice (Division of TD Waterhouse) | TD Securities |
| Bank of Montreal | BMO Bank of Montreal | | BMO InvestorLine Self-Directed | BMO Harris Bank | BMO Private Wealth | BMO Capital Markets |
| Scotiabank | Scotiabank | Tangerine | Scotia iTRADE | Scotiabank | Scotia Wealth Management | Scotia Capital (Division of Scotiabank Global Banking and Markets) |
| Canadian Imperial Bank of Commerce | CIBC | Simplii Financial | CIBC Investor's Edge | CIBC Bank USA | CIBC Private Wealth | CIBC Capital Markets |
| National Bank of Canada | NBC | | National Bank Direct Brokerage (NBDB) | | NBI Private Wealth Management | National Bank Investments |
| Equitable Bank | | EQ Bank | | | | |

## Financial crisis of 2008

During the peak of the 2008 financial crisis, the Bank of Canada, along with the Canada Mortgage and Housing Corporation and the US Federal Reserve provided up to $114 billion of liquidity support to Canadian banks. Of this amount, $69 billion was part of the CMHC mortgage insurance program, a facility set up in 1954 to handle such situations.
The World Economic Forum, In the 2010-2011 report Canada ranked 1st in the "Soundness of banks" indicator ranking as the world's soundest banking system for six consecutive years (2007-2013) according to reports by the World Economic Forum. Released in October 2010, Global Finance magazine put Royal Bank of Canada at number 10 among the world's safest banks and Toronto-Dominion Bank at number 15.

## Dispute resolution

Since the late 1990s, dispute resolution across the sector was directed to the independent Ombudsman for Banking Services and Investments (OSBI). As of 2018, Royal Bank of Canada, Toronto-Dominion Bank and Scotiabank direct dispute resolution to the for-profit Chambers Banking Ombuds Office (ADRBO). As reported in The Globe and Mail in 2018, "[t]he Canadian Foundation for Advancement of Investor Rights (FAIR) has compared ADRBO unfavourably with OBSI," noting a statement from FAIR that they "have serious concerns about the conflicts of interest, misaligned incentives, and level of transparency and accountability at ADRBO". In 2018, John Lawford, executive director of consumer rights group the Public Interest Advocacy Centre, criticized ADRBO for not "[adhering] to the same openness principles" that OBSI brought to the table, adding that customer's are likely to experience "less success with their banking complaints" at ADRBO as a result. As of 2021, National Bank of Canada and Digital Commerce Bank are also reported to use ADRBO. In 2021, concerning an incident where TD Bank was able to find records that RSP funds has been transferred out of a customer's account, but not find records as to where they had gone, Duff Conacher, cofounder of accountability group Democracy Watch, observed that "most of Canada's big banks are avoiding accountability by essentially policing themselves when it comes to consumer complaints."