# Flydubai

Dubai Aviation Corporation (Arabic: مؤسسة دبي للطيران), doing business as flydubai (Arabic: فلاي دبي), is an Emirati government-owned low-cost airline based in Dubai, United Arab Emirates. The airline mainly operates out of Terminal 2 at Dubai International Airport, though some flights fly out from Terminal 3. The airline operates a total of 124 destinations, serving the Middle East, Africa, Asia and Europe from Dubai. The company slogan is Get Going.

## History
### Foundation and early years

In July 2008, the government of Dubai established the airline. Although Flydubai is not part of The Emirates Group, Emirates supported Flydubai during the initial establishing phase.
On 14 July 2008, Flydubai signed a firm order with American aircraft manufacturer Boeing at the Farnborough Air Show for 50 Boeing 737-800s with a total value of US$3.74 billion, with the option to change the order to the larger and longer range Boeing 737-900ER, according to the airline's demand. The first of these aircraft was delivered on 17 May 2009. Scheduled flights commenced on 1 June, with services to Beirut, Lebanon, and Amman, Jordan. Since then, the route network has been significantly expanded.

### Development since 2015

On 13 February 2013, Flydubai announced that it was in talks with Boeing and Airbus for a 50-aircraft order. On 19 June 2013, the airline announced that it would be adding business class service to its flights. The business class cabin would feature 12 seats between aisle and window, three-course meals, 12-inch televisions, a business class lounge, Italian leather seats to its offering in a bid to cater to business travellers in the emirate, access to more than 200 films, and power outlets suitable for plugs from over 170 countries.
In March 2019, Flydubai suffered considerable losses due to the grounding of Boeing 737 MAX aircraft around the world. The state-owned company claims that its growth strategy was severely impacted by the incident, as it had 11 of these aircraft and more than 220 on order. Company CEO Ghaith Al-Ghaith said that an interim settlement agreement was made with Boeing for certain compensation but details of the agreement remain confidential.
On November 4, 2020, FlyDubai announced that it would start direct flights between Tel Aviv and Dubai from November 26, with tickets being offered on sale. This would mark the first commercial flight route between Dubai and Tel Aviv. During the Israel-Hamas war, many airlines interrupted their flights to Tel Aviv airport; but flydubai and Etihad Airways kept up multiple flights daily, helping Israel remain connected to the wider world. This was a symbol of "UAE’s commitment" to maintaining strong ties with Israel.

## Corporate affairs
### Business trends

The key trends for Flydubai are shown below (as at year ending 31 December):
| | Turnover (AED bn) | Profits (AED m) | Number of passengers (m) | Number of employees | Number of aircraft |
| 2012 | 2.7 | 151 | 5.1 | | 28 |
| 2013 | 3.7 | 222 | 6.8 | | 36 |
| 2014 | 4.4 | 250 | 7.2 | | 43 |
| 2015 | 4.9 | 100 | 9.0 | | 50 |
| 2016 | 5.0 | 31.6 | 10.4 | | 57 |
| 2017 | 5.5 | 37.3 | 10.9 | | 61 |
| 2018 | 6.2 | –159 | 11.0 | 4,080 | 64 |
| 2019 | 6.0 | 198 | 9.6 | 3,922 | 59 |
| 2020 | 2.8 | –712 | 3.2 | 3,796 | 51 |
| 2021 | 5.3 | 841 | 5.6 | 3,682 | 59 |
| 2022 | 9.1 | 1,200 | 10.6 | 4,654 | 74 |
| 2023 | 11.2 | 2,100 | 13.8 | 5,545 | 84 |
| 2024 | 12.8 | 2,500 | 15.4 | 6,089 | 88 |
Reports released on May 2, 2021 revealed that Flydubai incurred losses of US$194 million in 2020. The airline faced one of the toughest years in the aviation sector as revenues plunged by more than 50% to reach US$773 million in 2020. In June 2020, the airline had reduced salaries of its employees and also put some on unpaid leaves for a year.

### Management and ownership

The company was formed on 19 March 2008 as a venture by the Government of Dubai. Even though the airline did get some help from its sister airline initially, it has been run independently since. Also, there was an initial move of executives, but the major bulk of the hiring comes from outside the Emirates group. The CEO of the company is Ghaith Al-Ghaith, who spent over 22 years with Emirates. The chair of the company is Ahmed bin Saeed Al Maktoum, who is also the chairman of the Emirates group.

### Flight operations

Flydubai operates entirely out of Dubai and currently has its Operations building near Terminal 2 at Dubai International Airport in addition to some flights departing from Terminal 3. Initially, Flydubai had intentions to operate from the new Al-Maktoum International Airport in the Dubai World Centre in Jebel Ali.

### Offices

The corporate headquarters is in Terminal 2 at Dubai International Airport. Flydubai sets up its first ‘Indian Development Centre’ (IDC) in Hyderabad. The centre leads Flydubai's IT and technology innovation which will focus on Passenger service systems (PSS). IDC will be a hub for software development, research and operations.

## Destinations

As of April 2024, Flydubai serves more than 110 destinations. The airline currently has one hub and operates out of Terminal 2 of Dubai International Airport (DXB). However, to accommodate for the growing airline and the expansion of the national airline at DXB, flydubai began to operate flights out of Al Maktoum International Airport (DWC) from 25 October 2015. The airline began with 70 flights per week to Amman, Beirut, Chittagong, Doha, Kathmandu, Kuwait and Muscat from DWC. In December 2018, it also commenced flights from Terminal 3 at Dubai International Airport to select destinations to facilitate transfers with its codeshare partner Emirates.

### Codeshare agreements

Flydubai codeshares with the following airlines:
* Air Canada
* Emirates
* United Airlines

### Interline agreements

Flydubai has Interline agreements with the following airlines:
* Batik Air Malaysia

## Fleet
### Current fleet

The Boeing customer code for Flydubai is KN, which appears in the designation of its older Boeing aircraft as an infix, such as 737-8KN. As of June 2024, Flydubai operates an all-Boeing 737 fleet composed of the following aircraft:
flydubai fleet :
| Aircraft | In service | Orders | Passengers | Passengers | Passengers | Notes |
| Aircraft | In service | Orders | C | Y | Total | Notes |
| Boeing 737-800 | 29 | — | 12 | 162 | 174 | |
| Boeing 737-800 | 29 | — | — | 189 | 189 | |
| Boeing 737 MAX 8 | 55 | 69 | 10 | 156 | 166 | |
| Boeing 737 MAX 8 | 55 | 69 | 12 | 162 | 174 | |
| Boeing 737 MAX 9 | 3 | 67 | 16 | 156 | 172 | |
| Boeing 787-9 | — | 30 | TBA | TBA | TBA | |
| Total | 86 | 166 | | | | |

### Order history
#### Boeing 737-800

At the Farnborough Air Show in July 2008, the airline ordered 50 Boeing 737-800s valued at approximately US$3.74 billion with substitution rights to convert its 737-800 orders to 737-900ERs (extended range) in the future. In November 2010, Flydubai agreed a sale and leaseback deal with Avolon on another four 737-800s.

#### Boeing 737 MAX

On 17 November 2013 at the Dubai Airshow, Boeing and Flydubai announced a commitment for about 100 Boeing 737 MAX 8s and 11 Boeing 737-800 Next Generation aircraft. This commitment was valued at about US$11.4 billion at list prices, making it the largest ever Boeing single-aisle airliner purchase in the Middle-East. On 6 January 2014, Flydubai finalised its Boeing 737 MAX order. The order was finalised with an order for 75 Boeing 737 MAX 8s and 11 Boeing 737-800 Next Generation aircraft, along with the purchase rights for 25 more Boeing 737 MAX aircraft. This order is valued at US$8.8 billion at list prices. On 31 July 2017, Flydubai took delivery of its first Boeing 737 MAX 8, making it the first airline in the Middle East to operate the type. At the November 2017 Dubai Air Show, Flydubai signed a landmark commitment for 175 Boeing 737 MAX aircraft and 50 purchase rights. This order for 225 aircraft is valued to be $27 billion at current list prices. More than 50 of the first 175 airplanes will be the new 737 MAX 10, while the rest will be the 737 MAX 9 and additional 737 MAX 8s. This historic commitment represents the largest single-aisle jet purchase by a Middle East airline. On 21 December 2017, Flydubai finalized its purchase of 175 Boeing 737 MAX airplanes in the largest single-aisle jet order in Middle East history first announced at the 2017 Dubai Air Show.
Boeing 787 Dreamliner
On 13 November 2023, at the Dubai Airshow, Flydubai signed an $11 billion order of 30 787-9 Dreamliners, marking the first time in its history the airline will operate widebodies. The Dreamliners are set to arrive in 2026, accompanying Flydubai's existing fleet of 80 737s and 136 more that are on order. Some potential destinations for this order include the UK and Australia, as said by FlyDubai.

## In-flight features
### Economy class

Full meal service is provided on some services to European and African destinations. On other flights within the network, passengers can pre-book a hot meal, and on flights over 3 hours and on shorter flights, a full menu of wraps and sandwiches is available. Purchases can be made from the crew or from the personal touch screens in each seat.

### Business class

In June 2012, it was announced that business class would be added as a service. As of June 2015, 85 of Flydubai's destinations have the business class service. Each business class equipped aircraft contains 12 seats with a seat pitch of 42 inches. Along with a wider seat, on board the airline offers services such as: a choice of snacks, meals and drinks; access to films, a power outlet, blankets and pillows and noise-cancelling headphones. The Business Class services also extend at selected airports. At selected airports they offer priority check-in and fast track through security checks. On 6 July 2014, Flydubai announced the opening of their business lounge at Dubai International Airport. The lounge is located in Terminal 2 and has a free Wi-Fi service, refreshments and snacks.

### Safety video

The Flydubai safety video features characters from the animated Emirati television series Freej. The central character in the video is a flight attendant named Maya.

### Ground handling

Flydubai passengers can transfer their baggage to connecting Emirates and Flydubai flights when checking-in.

## Accidents and incidents

* On 26 January 2015, Flydubai Flight 215, Boeing 737-8KN, registered as A6-FEK, flying from Dubai to Baghdad, was hit by small arms fire on approach to Baghdad International Airport with 154 passengers on board. The aircraft landed safely and no medical attention was needed at the airport.
* On 19 March 2016, Flydubai Flight 981, a Boeing 737-8KN, registered as A6-FDN operating from Dubai to Rostov-on-Don in Russia, crashed during a go-around in inclement weather at Rostov-on-Don Airport, killing all 55 passengers and 7 crew on board. It was the first fatal accident in the airline's history. Investigation conducted by the Interstate Aviation Committee ruled that the 2016 accident was the result of pilot error.