# SM City Iloilo

SM City Iloilo (also known locally as SM Mandurriao) is a large shopping mall in Mandurriao, Iloilo City, Philippines, owned and operated by SM Prime Holdings. It is the 8th SM Supermall built by the company. It is located along Senator Benigno Aquino Jr. Avenue (Diversion Road) in the district of Mandurriao. It has a land area of 170,000 m$^2$ (1,800,000 sq ft) and a total gross floor area of 181,657 m$^2$ (1,955,340 sq ft).

## Mall features

SM City Iloilo is a four-level complex namely Lower-Ground Level, Upper-Ground Level, Second Level, and Third Level with a total retail floor area of 181,657 m$^2$ (1,955,340 sq ft) located at Mandurriao, Iloilo City. The mall features a department store, supermarket, 6 cinemas (including an IMAX), appliance center, food hall, food court and a cyberzone. The SM Foodcourt is located on the Lower-Ground Level of the Main Building, SM Cyberzone at the Third Level of the NorthPoint, and SM Food Hall at the Second Level of the NorthPoint.

## History
### Initial development

The mall complex was designed by Palafox Associates with D.A. Abcede & Associates as consultants, and Young Builders Corporation as the contractor. Built on the same design template as SM City Fairview and SM City Bacoor at the height of the Asian Financial Crisis, its interior and external façade bear a resemblance to the two other malls, with a larger perron on its main entrance. SM City Iloilo was opened to the public on June 11, 1999. The mall features main anchors like The SM Store, SM Supermarket, SM Cinemas, SM Food Hall and SM Foodcourt. The mall underwent a major renovation in the second quarter of 2008 and was completed in the first quarter of 2009. TeleTech Customer Care Management Philippines Inc., a BPO company, used to occupy the entire Third Level of the mall (not including the expansion wing) until 2021. The former area is currently being renovated for conversion to tenant spaces, along with a new branch of SM Game Park.
The main building is currently under renovation as of October 2024.

### Expansion
#### SouthPoint

In 2009, an annex (The SouthPoint) with a floor area of 4,218 m$^2$ (45,400 sq ft), adjacent to the main mall building was built to house some food-based tenants.

#### NorthPoint

In 2015, the new expansion wing (also known as NorthPoint in SM City Iloilo's Facebook posts) was opened on the north side of the mall to accommodate more than 165 local and international shops and restaurants. It also featured the third SM Food Hall in the country after SM Megamall and SM Aura and a larger Cyberzone in the Third Level. The expansion is seamlessly connected to the main building.

#### SouthPoint Expansion

On November 11, 2016, the SouthPoint Expansion with a floor area of 24,854.93 m$^2$ (267,536.2 sq ft) opened and is located near the south entrance of the main mall. The area was formerly occupied by a parking area. It was built to house additional food-based tenants. The SouthPoint Expansion is connected to the Main Mall through a bridge. It also has a mini park with the fountain court.

### Cinema renovation

The mall's Cinemas 1 to 4 were closed for renovation in 2022 and reopened on February 28, 2023, initially with three regular cinemas (including the Large Format Cinema under new Cinema 3). Director's Club 1 and 2 opened on April 22, 2023, while the new IMAX theater with a 4K laser projector system (located at the former Cinema 4) opened on November 15, 2023. It is the first IMAX with Laser theater outside Metro Manila, the first built by SM Cinema, and the second overall after Vista Cinemas Evia. The former Cinemas 5 to 8 have been converted into tenant spaces.

## Mall complex developments
### SM Strata

SM Strata, a business process outsourcing (BPO) twin towers and parking garage, is located at the northeastern side (at the Northbound section of Diversion Road) facing the main mall. The first 6 parking levels were opened on November 11, 2017, with a connection from the footbridge in the 2nd floor. It has 18 floors, the ground level will serve as a transportation terminal, the 2nd to 5th floors serves as a parking area for SM Clients, and the 6th to 18th floors that are reserved for BPO offices. It also hosts the first Telus International Philippines contact center outside Metro Manila, along with Teletech (which relocated from the 3rd Level of the mall), EXL, and Carelon Global Solutions (formerly Legato Technologies). The building has a GFA of 45,000 sqm.
The second tower was completed in mid-2024.

### Park Inn by Radisson Iloilo

Known as the first Park Inn Hotel in the Visayas, the 10-storey hotel is built next to the mall's SouthPoint Expansion and has 199 rooms.

### Style Residences

The first SMDC development in Iloilo, it is a five 16-storey condominium complex located at the back of the mall. The buildings have been turned over to residents since 4Q 2023.

### National University and SMX Convention Center expansion

A new campus of National University is currently under construction beside NorthPoint, and is set to be completed in 2027. A part of the Phase 2 expansion, the development will also include a new parking building and a branch of SMX Convention Center, along with retail spaces at the Ground Level.