# Andhra Pradesh State Road Transport Corporation

The Andhra Pradesh State Road Transport Corporation (abbreviated as APSRTC), is the state-owned road transport corporation in the Indian state of Andhra Pradesh. Its headquarters is located at NTR Administrative Block of RTC House in Pandit Nehru bus station of Vijayawada. Many other Indian metros & towns in Telangana, Tamil Nadu, Karnataka, Odisha and Chhattisgarh are also linked with the APSRTC services.

## History

APSRTC was formed on 11 January 1958 as per "Road Transport Corporations Act 1950". Earlier, it was a part of Nizam State Rail and Road Transport Department, a wing of Nizam State Railway in the erstwhile Hyderabad State. Consequent upon bifurcation of Andhra Pradesh state into Telangana and residual Andhra Pradesh, Telangana State Road Transport Corporation is operated as a separate entity from 3 June 2015. APSRTC is working from Vijayawada (Pandit Nehru Bus Stand) as Headquarters for the state of Andhra Pradesh. APSRTC has a target to convert its entire bus fleet to electric buses - using both battery electric buses and fuel cell buses - by the year 2029.

## Administration

The organisation is divided into four zones with twelve Regional Managers. It has a total of 11,678 buses (government-owned 8964; hire on rental 2714) operating in 44.15 lakh kilometers and has a total of 426 bus stations and 129 bus depots. From 30 January 2019, all the APSRTC vehicles in the state are registered as AP–39, followed by "Z" and four digits.

## Types of services

The Andhra Pradesh State Road Transport Corporation operates various services both for urban transport as well as intercity and village transport, and cargo services.
Bus Service Types in APSRTC :
| Service Type | Description | Facilities |
| NON - OPRS | Non-Reservation short distance services include a range of bus options like Pallevelugu, Ultra Pallevelugu, Express, Saptagiri Express, Green Saptagiri, Ultra Deluxe, Super Luxury, Indra A/C and city services includes City Ordinary, Metro Express, Metro Deluxe, and Metro Luxury A/C. | Live tracking |
| OPRS | Online Passenger Reservation System for long-distance services, operated day and night. Includes Express, Saptagiri Express, Ultra Deluxe, Super Luxury, Indra A/C, Metro Luxury A/C, Garuda A/C, Garuda Plus, Amaravati, Dolphin Cruise, Star Liner, Night Rider, Vennela Sleeper A/C. | Online and Offline Reservation Facility, Live Bus Tracking in APSRTC LIVE TRACK app. |
| Cargo | Rapid cargo services for transporting bulk goods. Uses Depot Goods Trucks (DGT) for bulk goods materials. | To book cargo services |

### Description of various bus types and services

Various bus services operated by the Andhra Pradesh State Road Transport Corporation.
| Service Name | Description | Facilities |
| Amaravathi (Multi Axle A/C) | Named after the capital city of Andhra Pradesh. Operates as inter-city services, both night and day. | Reservation, Live tracking, Water bottle, Tissues. |
| Dolphin Cruise (Multi Axle A/C) | Named after Dolphin Nose Hills in Visakhapatnam. Connects Visakhapatnam with major cities. Longest buses in fleet. | Water bottle, Newspaper, Tissues, Reservation, Live tracking. |
| Vennela (Sleeper A/C) | Long-distance sleeper services operated during the night. Travels to major cities. | Water bottle, Napkins, Reading lamp, Soft cushioned berths, Reservation, Live tracking. |
| Night Rider (Seater Cum Sleeper A/C) | Sleeper Cum Seater A/C coaches for night services. Available with berths and seats. | Reading Lamp, Soft Cushioned Berths & Seats, Water bottle, Napkins, Blankets, Reservation, Live tracking. |
| Star Liner (Non A/C Sleeper) | Non A/C Sleeper Coaches. Introduced in November 2022. | Soft Cushioned Sleeper Berths, Reading lamps, Bed lamps, Pillows, Bed Sheets, Reservation, Live tracking. |
| Garuda Plus (Multi Axle A/C) | Replaced and Discontinued: Similar facilities to Amaravathi and Dolphin Cruise. Replaced and discontinued, replaced by Amaravathi and Dolphin Cruise (Multi Axle). | Same as Amaravathi and Dolphin Cruise (Multi Axle). |
| Garuda (A/C) | Day and night inter-city services to various cities. Semi Sleeper Seats, Soft Cushioned Seats. | Reservation, Live tracking. |
| Indra (A/C) | Cost-effective A/C services for night reservation from small towns to major cities. | Semi Sleeper/Rectilinear Seats, Reservation, Live tracking. |
| Metro Luxury (A/C) | Inter-city A/C services between major towns. Also operates as Airport Services. | Reservation, Live Tracking. |
| Super Luxury (Non A/C Seater) | Night and day reservation services between main towns. Majority in the reservation category. | Soft Cushioned Rectilinear Seats, Air Suspension Coach, TV, Reservation, Live tracking. |
| Ultra Deluxe/Deluxe (Non A/C) | Inter-city reservation and non-reservation services. 2+2 seating Non A/C. Much higher fare than Express and Pallevelugu. | 2+2 Semi Sleeper Rectilinear Seats, Reservation, Live tracking. |
| Express (Non A/C) | Inter-city services with 3+2 seating. Higher fare than ordinary "Palle velugu" services. | 3+2 seating Non A/C, Reservation, Live tracking. |
| Saptagiri Express (Green Saptagiri Electric) | First electric buses to reduce pollution in Tirumala Tirupathi route. Operating between various cities. | Online Reservation, Soft cushioned seats, A/C coach, Live tracking. |
| Saptagiri Express (Non A/C) | Operates along Tirumala ghat section to carry pilgrims from major cities. Some services to neighboring states. | Online Reservation, Live tracking. |
| Ultra Pallevelugu (Non A/C) | Limited Halt (L.H) ordinary services with fewer stops. Fare between "Pallevelugu" and "Express" services. | Limited stops, fare between "Pallevelugu" and "Express". |
| Palle Velugu (Non A/C) | Rural ordinary services connecting mandals, villages, towns, and district headquarters. Majority in APSRTC fleet. | Connects rural areas, primary service in APSRTC. |

### City servies include

| Service Name | Description | Facilities |
| Metro Express (City Service) | Limited Halt city express services operating on city routes and inter-city L.H services. | Limited bus passes for students and citizens. Operates in cities like Visakhapatnam, Vijayawada. |
| City Ordinary (City Service) | Ordinary services operated by APSRTC in major cities of Andhra Pradesh. Operates in Visakhapatnam, Vijayawada, Guntur, Tirupati as city ordinary services. | More rushed due to providing bus passes to students and citizens. Services most bus stops. |
| Metro Deluxe (Replaced and Discontinued) | City express services operated as limited Halt (L.H) service. A/C and non A/C services in major cities connecting important areas and tourist spots. Operated under JNNURM Scheme. | Replaced and Discontinued. Replaced by "Metro Express" and "Metro Luxury" services. |

### DGT (Depot Goods Truck)

These services offered by APSRTC to carry parcels, couriers, goods and bulk materials. These services can be booked and utilised by public for shifting their goods and valuables. Every bus depot in APSRTC having one DGT Bus. These Services having door step cargo delivery facility.

## Performance and earnings

As of March 2019, the organisation had gross earnings of ₹5,995 crores, and with an accumulated loss of ₹6,445 crores.
* APSRTC was first State Transport to introduce Hi-Tech Luxury Buses in government bus sector.
* APSRTC was the first state transport to introduce cargo services and computized system in all depots.
* APSRTC was the first state transport to introduce Live Bus tracking facilities for 15000 Buses. ( In District and City Services )
* GPS (Global positioning system) is fixed in all types of buses. AIS 140 model, GPS devices are used for live tracking of buses.
* First to Introduce Digital Payments, QR - PAYMENTS using E - POS machines for ticketing across entire State.
* First to Introduce Vehicle Tracking System ( VTS ) & Passenger Information Systems ( PIS ).
* First to Introduce Door Step Cargo Services.
* First to Introduce Online Booking for Cargo. ( Phase - 1 VIJAYAWADA - VISAKHAPATNAM available ).

## Depots

APSRTC has 129 depots across the state. All the 129 depots are 100% computerized.

### List of Depots in APSRTC

* Addanki
* Adoni
* Alipiri, (Tirupati)
* Allagadda
* Amalapuram
* Anantapur
* Anakapalli
* Atmakur, Nandyal district
* Atmakur, Nellore district
* Avanigadda
* Badvel
* Banaganapally
* Bapatla
* Bhimavaram
* BHEL Ramachandrapuram (Hyderabad)
* Chilakaluripeta
* Chirala
* Chittoor -1
* Chittoor -2
* Dharmavaram
* Dhone
* Eleswaram
* Eluru
* Giddaluru
* Gokavaram
* Gooty
* Gudivada
* Gudur
* Guntakal
* Guntur -1
* Guntur -2
* Hindupur
* Jagayyapeta
* Jammalamadugu
* Jangareddygudem
* Kadapa
* Kadiri
* Kakinada
* Kalyandurgam
* Kandukur
* kanigiri
* Kavali
* Koilakuntla
* Kovvur
* Kuppam
* Kurnool -1
* Kurnool -2
* Macherla
* Machilipatnam
* Madanapally -1
* Madanapally -2
* Madakasira
* Mangalagiri
* Markapur
* Mydukuru
* Nandikotkur
* Nandyal
* Narsipatnam
* Narsapuram
* Narsaraopeta
* Nellore -1
* Nellore -2
* Nidadavole
* Nuzvidu
* Ongole
* Paderu
* Palakonda
* Palamaneru
* Palasa
* Parvathipuram
* Pattikonda
* Penukonda
* Piduguralla
* Pileru
* Podili
* Ponnur
* Proddatur
* Pulivendula
* Punganur
* Puttaparthy
* Puttur
* Rajamahendravaram
* Rajampeta
* Razole
* Ramachandrapuram
* Rapur
* Ravulapalem
* Rayachoty
* Rayadurgam
* Repalle
* S.kota
* Salur
* Sattenapalle
* Satyavedu
* Srikakulam -1
* Srikakulam -2
* Srikalahasti
* Sullurpeta
* Tadepalligudem
* Tadipatri
* Tanuku
* Tekkali
* Tenali
* Tirumala (Tirupati)
* Mangalam, (Tirupati)
* Tirupathi
* Tiruvuru
* Tuni
* Udayagiri
* Uravakonda
* Vakadu
* Venkatagiri
* Jawahar Autonagar (Vijayawada)
* Governorpeta -1 (Vijayawada)
* Governorpeta -2 (Vijayawada)
* Ibrahimpatnam (Vijayawada)
* Gannavaram (Vijayawada)
* Pandit Nehru bus station, Krishna Lanka (Vijayawada)
* Vidyadharapuram (Vijayawada)
* Vinukonda
* Dwaraka Nagar (Visakhapatnam)
* Gajuwaka (Visakhapatnam)
* Madurawada (Visakhapatnam)
* Maddilapalem (Visakhapatnam)
* Simhachalam (Visakhapatnam)
* VSC Steel city (Visakhapatnam)
* Waltair (Visakhapatnam)
* Vizianagaram
* Vuyyuru
* Yemmiganur

## Zones

APSRTC having 4 Zones . Maintenance and refurbishment of buses are carried out here. These Zonal workshops having High technology featured equipment for maintenance and refurbishment of buses.
* Vizianagaram
* Vijayawada
* Nellore
* Kadapa

## Regions

APSRTC having 12 regions across the state. Following are the 12 regions of APSRTC.
* Anantapur
* Chittoor
* East Godavari
* Guntur
* Kadapa
* Krishna
* Kurnool
* North Central region (NEC Region), Vizianagaram Region
* Nellore
* Prakasam
* Tirupati
* Visakhapatnam
* West Godavari

## Passenger Amenities and Mobile App's from APSRTC
### Mobile App / web Page to Book (OPRS) Reservation Ticket

* Mobile app and web portal for Online Reservation is designed and provided for passengers to book tickets on one's Phone.
* Reservation counters are also provided at bus stations.
* Reservation Tickets can also Book through ATB Agents.
* This feature reduce crowds at reservation counters, regulates money retail issues
* This makes passengers more ease to Book tickets on one's Phone.

### APSRTC Live Track App / Web Page for Passengers

* APSRTC LIVE TRACK is an APP offered by APSRTC, for live tracking and live location of buses.
* This APP Came into Commence in 2015 for OPRS services and later extended to NON - OPRS Services.
* This future helps passengers to get live Location of buses on electronic maps (Google Maps, MapmyIndia, OpenStreetMap), which was designed in APP and Web Page.
* Bus live tracking facility is Provided for NON -OPRS and OPRS Bus Services.
* Passengers can estimate the arrival and Departure of Buses to Bus stand and Bus stops enroute.
* Backend servers are used for control of this Bus live tracking feature.
* This feature is Mostly used by Remote villages to know about District ordinary Services.
* Submit of feed back on Bus condition, Diver and Conductor Behaviour, Women Safety, Breakdown, Report Accident features are provided.
* Passengers can interact with Depot managers, Regional managers, Zonal managers by phone numbers provided in the app.
* Passengers can search and locate nearby Bus stops using the GPS location of their phone.

### Amenities Provided for Passengers at Bus Stands/Stations

* All the bus station across the state are modified under State of Art and passenger amenities are provided such as Dormitories, Waiting longues, Shops and Stalls, Drinking water facilities.
* Public Toilets under Swach Bharat Mission are Provided for Passengers.

### APSRTC Digital Payments

* APSRTC Is implementing Digital Payments in OPRS and NON - OPRS buses.
* Android E-POS Machine's (Electronic Point of Sale) are provided to APSRTC Staff.
* Payment of tickets can be done through Google pay, Phone pay, Paytm using the QR Code generated in EPOS Machine, for from & to Bus Stops.
* Digital Payments in Cargo Booking.
* Credit & debit card Payments.
* RFID Bus pass scanning.
* Call center.
* Command Control Centre (CCC).
* Booking of Non reservation bus tickets and generation of QR code
* Issuing E-PoS Machines for offline Bus ticket generating using QR, Bus Tracking and live location.
* Replacement of Existing TIM Machines and Providing E-Pos machines for seamless Connectivity.

## Awards and achievements

* It entered the Guinness Book of World Records on 31 October 1999, with 22,000 buses making it the largest bus fleet in the world.
* Highest km/L (Kilometers per liter) fuel efficiency for 2011–12 – Mofussil services and Vijayawada (urban division)
* Best Road Safety record for 2012–13
Andhra Pradesh State Road Transport Corporation has a number of firsts to its credit in India.
* First to nationalize passenger Road Transport Services in the country – 1932
* First to introduce long-distance night express services
* First to introduce A/C Sleeper, Hi-tech, Metro Liner, Inter-City Services and Metro Express
* First to introduce depot computerisation – 1986
* First to appoint Safety Commissioner for improving the safety of passengers
* All 126 depots in the state are computerized
* Reservation of tickets on telephone and door delivery of tickets
* Award from The Indian Express in digital technology to category of enterprise application. This is fifth award in a row for APSRTC in this category event held in Kochi on 25 February 2023.