# Skånetrafiken

Skånetrafiken (lit. 'Scania Transport') is the regional organisation responsible for managing public transport in Skåne County, southern Sweden.
Skånetrafiken was founded in 1999 when the two Scanian counties of Kristianstads län and Malmöhus län were merged into one region, causing the two respective transport authorities for each previous county to be amalgamated. Presently, Skånetrafiken is a part of the regional government of Region Skåne.
The main office is located in Hässleholm with a second office in Lund. The managing director of Skånetrafiken is Magnus Hedin.

## Public transport services

Skånetrafiken organise train services on several lines within Scania, called Pågatåg, which are currently delivered under contract by VR (former Arriva). These are supplemented by the Öresundståg, regional train services managed by Skånetrafiken, which cross into Denmark and neighbouring counties in Sweden. The Öresundståg network in both Denmark and Sweden is from 11. December 2022 operated by Transdev. Before the 11. December 2022, the Öresundståg was operated by DSB and SJ Öresund in cooperation.
Urban bus services are available in 10 cities and towns in Scania with the majority of services in Malmö, Helsingborg and Lund. Regional buses routes that connect cities and town operate throughout Scania. A colour scheme is used to distinguish urban from regional/inter-urban buse: the former are green whereas the latter are yellow. On a similar principle, Pågatåg trains are painted light purple, while Öresundståg vehicles are primarily silver-grey.
Depending on the results of the bidding process, different bus companies are awarded contracts for bus lines. The principal bus companies running bus services for Skånetrafiken are Veolia Transport, Arriva, Nobina Sverige, VR, and Bergkvarabuss.
Some services for transportation of handicapped people are also run by Skånetrafiken under the name of Serviceresor. Additionally, Skånetrafiken operates a boat service between Landskrona harbour and the island of Ven.
Some train and bus services between Scania and the adjoining counties of Blekinge, Halland and Kronoberg are organised in conjunction with corresponding regional transit authorities in the respective counties.
Skånetrafiken is also the brand used for the Lund tramway.

## Tickets, prices and ticketing system

Since Skånetrafiken manages all public transport in Scania, tickets are valid on all local trains and buses. Furthermore, a passenger can buy a ticket on an urban bus in one city for a combined ride by bus – train – bus to a final destination in another city. This ease of ticketing may have been a contributing factor to the positive development in patronage since the inception of Skånetrafiken in 1999.
Within the city bus systems tickets are sold at a fixed price for the entire city. (Tickets are sold for one Adult so not for a whole family, just for the person that pays). For journeys which fall outside these zones pricing is based on the distance of the journey, with prices increasing along with the distance.
Tickets can be purchased as single or all-day journeys, or in different forms of pre-paid passes. All tickets are sold within the app. City buses accept tap-to-pay debit and credit cards. The only thing is that you only could buy an adult ticket in the City for 1 hour or 24 hour. If you stamp your card one more time it would cost as two journeys. On trains and regional buses, passengers must buy a ticket before boarding from machines if there are a machin at your stop (Trains mostly have a ticket machine, but there is very very few ticket machines nearly regional bus stops. Mostly in Helsingborg you could find ticket machines) on or near the platform or within the Skånetrafiken app. Those with a fixed-term ticket can board the train directly.
For those who do not wish to buy single-journey tickets and who cannot use the app Skånetrafiken also provides a contactless travel card. The travel card can be filled with tickets at Skånetrafiken Customer Centres, online on the Skånetrafiken webpage or at an affiliated organization.
For travel to and from Denmark, tickets can be purchased directly with Skånetrafiken, either within the app or on the travel card. Fares that include a border crossing will include unlimited use of local public transit on each side and if you want to you could add Zones in Denmark so you could travel on bigger area. For example if you want to go over to Copenhagen city you buy for zon F+L. But if you want to go to Roskilde you buy zon ABCH. (There you have a more old zon system than the rest of Skånetrafikens Zonsystem called Öresundtaxan). Within the validity period of the ticket (a paper receipt needs to be printed if using a Skånetrafiken travel card as the card is incompatible with the Danish Rejsekort system; app users can just show the electronic ticket when boarding buses and if asked while on trains but you should always keep your ticket if they will look at your ticket more than ones time).
If you want to go with krösa-, Påga- or Öresundstrians out from Scania (Sydtaxan) your ticket is valid for your destination city zone with other public traffic Hallands Länstrafik, Västtrafik, Blekingetrafiken, Kronobergs Länstrafik and Kalmars länstrafik. For example a ticket to Gothenburg/(Göteborg) Central station is valid to Gothenburg Masthustorget with västtrafik tram or bus.

## Criticism

The entire ticketing system in Scania was switched in 2009 when the debit card and 30-day commuter cards have been merged into a common smart card system. Originally, this conversion was planned to be operational by 2007.
Skånetrafiken has been criticised, particularly in 2007, for not being sufficiently quick and decisive in response to increases in patronage. The success of some routes has been so good that overcrowding has plagued some train and bus services for months with no response on the part of Skånetrafiken; this has been particularly the case for rush-hour train service to and from Denmark. There was more criticism during 2009/2010 for crowding in the Malmö station which was being rebuilt. Skånetrafiken claims to have made changes in internal decision procedures to catch these problems more quickly in the future. The Malmö Central station has no room for more trains until a new tunnel is opened in the winter 2010–2011. It is not possible to rent or buy any old train for the traffic to Denmark, since both rail authorities have many requirements meaning custom made trains must be bought. New trains have now been ordered.